Freecom Technologies Network Card FHD 1 User Manual

FHD-1  
Rev. 224  
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Table of Contents  
USER MANUAL  
GB  
General Information ........................................................................... page  
Precautionary measures ..................................................................... page  
FHD-1 external USB 2.0 hard drive .................................................... page  
4
5
6
CHAPTER 1:  
Installation of the Freecom SYNC software ...................................... page  
8
CHAPTER 2:  
Hardware installation ......................................................................... page 10  
CHAPTER 3:  
Driver installation (only Windows 98 SE) .......................................... page 12  
CHAPTER 4:  
Daily use of the FHD-1 with Freecom SYNC software ...................... page 14  
CHAPTER 5:  
Partitioning your FHD-1 ..................................................................... page 28  
CHAPTER 6:  
Troubleshooting ................................................................................. page 41  
Freecom Internet Service & Support Hotline .................................... page 42  
© 2002 Freecom Technologies  
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FREECOM FHD-1  
General Information  
GB  
The following hardware and software requirements must be fulfilled to ensure  
trouble-free operation.  
Hardware Requirements  
In order to use the Freecom FHD-1, following components are needed:  
Intel Pentium II 233MHz or higher  
64MB RAM or higher  
CD-ROM drive for installing drivers and/or software  
Available USB 2.0 or USB 1.1 port  
(USB2.0isdownwardscompatibletoUSB1.1.Toachieveoptimalperformance  
from the Freecom FHD-1 your PC should be equipped with an USB 2.0 port.  
USB 2.0 PCI Host Controllers are separately available at www.freecom.com).  
Internet connection for online warranty registration and driver/software  
updates and downloads  
Software Requirements  
Windows 98 SE  
Windows ME  
Windows 2000  
Windows XP  
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Precautionary measures  
Precautionary measures  
GB  
To ensure that your Freecom FHD-1 functions properly, please take note of the  
following precautions. If these are not followed, you may void your warranty  
and damage the FHD-1.  
Safely remove the FHD-1 via your operating system (the "unplug or eject  
hardware"optionintheWindowstaskbar)beforedisconnectingtheFreecom  
Cable II USB 2.0 or the power cable. Failing to do so may result in data loss.  
Do not drop the Freecom FHD-1 or expose it to other kinds of sudden  
mechanical shocks as this may result in data loss and damage to the hard  
drive.  
DonotusetheFreecomFHD-1whentheambienttemperatureisbelow10°C  
or above 45°C.  
If the Freecom FHD-1 is moved from a cool environment to a warmer  
environment,pleaseallowthedrivetoacclimatizetotheambienttemperature  
before operating the device. Failing to do so may lead to condensation  
withinthedriveenclosure,whichinturnmaycausethedrivetomalfunction.  
Do not place liquids or drinks on the FHD-1. When liquids are spilled and get  
in contact with the electronics within the drive enclosure, it will damage the  
drive and will cause the drive to malfunction.  
Do not use the FHD-1 in a dusty environment. Dust inside the enclosure may  
damage the internal electronics and result in drive malfunction.  
Only use the power adapter that was supplied with the FHD-1.  
Opening the FHD-1 will void the warranty.  
Note:SinceUSB2.0isbackwardscompatiblewithUSB1.1,theFHD-1can  
be connected to all USB ports. When connected to a USB 1.1 port,  
however,theperformance(datatransferrate)oftheFHD-1willbemuch  
lower than when the drive is connected to a USB 2.0 port.  
IMPORTANT  
The SYNC button on the FHD-1 is designed to work with the Freecom  
SYNC software, which can be found on the Manual and Software CD.  
Freecom SYNC uses the Microsoft Briefcase to synchronize files.  
When using the Freecom SYNC software, please be aware that all files  
in the SYNC folder on the FHD-1 are linked to the original files on your  
PC or network. If you delete a file in the SYNC folder, its original will be  
deletedduringthenextsynchronization,too!Toavoidthis,youhaveto  
‘Split From Original’ the file prior to deleting it. Please refer to chapter  
4 for further information on Freecom SYNC and Microsoft Briefcase.  
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FREECOM FHD-1  
FHD-1 external USB 2.0 hard drive  
GB  
If you are looking for maximum performance, maximum storage capacity and  
maximum reliability from an external hard drive, the Freecom FHD-1 is the right  
choice.Thehi-speeddatatransferthroughtheUSB2.0interfacemakesitideally  
suitable for data-storage, file sharing, backup, archiving, digital video editing,  
audio playback and all applications that need fast file access.  
Foryourconvenience,theFreecomFHD-1hasbeenpartitioned(1partition)and  
pre-formatted (FAT32 file system). The FAT32 format ensures maximum  
interchangeability of the FHD-1 between different computers. Should you  
choose to format the FHD-1 in another file system (e.g. NTFS), please be aware  
ofpossibleproblemswhenconnectingtheFHD-1toanothercomputerthanthe  
one you used for formatting.  
Note: do not cover the ventilation holes; these are essential for  
maintaining the correct operating temperature for the FHD-1.  
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FHD-1 external USB 2.0 hard drive  
Options:  
GB  
Freecom USB 2.0 LE PCI Host Controller, 2 ports  
Freecom USB 2.0 PCI Host Controller, 5 ports  
Freecom FireWire Cable for FHD-1 (available soon)  
Additional Freecom Cable II USB 2.0  
Additional Power Adapter  
local Freecom reseller/dealer.  
Recommended sequence of installation  
1. Install Freecom SYNC software.  
1. Connectallcablestothedriveandplugthepowersupplyunitintothesocket.  
Plug the Freecom Cable II USB 2.0 into a USB slot of your computer.  
2. Install all necessary drivers under Windows 98 SE.  
Under Windows ME / 2000 / XP a separate Freecom driver is not required.  
5. Creating a SYNC folder with Freecom SYNC software.  
Please refer to chapters 1-3 for a detailed description of the hardware and  
software installation.  
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FREECOM FHD-1  
CHAPTER 1: Installation of the Freecom SYNC software  
GB  
1
IfyouwanttousetheSYNCbuttonontheFHD-1,youneedtoinstalltheFreecom  
SYNC software first.  
1. Insert the Manual and Software CD into the CD-ROM drive. The software  
startsautomatically.Ifnot,pleasedouble-clickonthe"Start"icon,whichyou  
can find in the root directory of the CD. Please select "Software Installation"  
and click on "Freecom SYNC 1.0". Follow the instructions on the screen;  
please select "Next" to continue installation.  
2. Please read the license agreement carefully. If you accept the license  
agreementpleaseselect"Yes".NOTE:Selecting"No"willcancelinstallation.  
Choose the destination folder and the program folder in the start menu you  
want the SYNC icon to appear.  
ThedefaultdestinationfolderisC:\ProgramFiles\FreecomSYNC.Youcanchoose  
a different destination folder for the program files by clicking on the "Browse"  
button.  
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Installation of the Freecom SYNC software  
3. Inthe"Options"dialogyoucanchoosewhetheryouwanttoplaceashortcut  
to Freecom SYNC 1.0 on your desktop and/or place an icon in the Windows  
taskbar. It is recommended to select both options in order to improve the  
usabilityofFreecomSYNC1.0. Select"Next"tostartinstallationandcopyall  
necessary program files to your computer’s hard drive.  
GB  
1
4. In the last window you are requested to choose if you want to start Freecom  
SYNC 1.0. It is recommended to select this option in order to configure your  
Freecom FHD-1. Please select "Finish".  
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FREECOM FHD-1  
CHAPTER 2: Hardware Installation  
GB  
2
SinceUSB2.0isbackwardscompatiblewithUSB1.1,theFHD-1canbeconnected  
to all USB ports. When connected to a USB 1.1 port, however, the performance  
(data transfer rate) of the FHD-1 will be much lower than when the drive is  
connected to a USB 2.0 port.  
For optimal performance, the FHD-1 should always be connected to a  
USB 2.0 port. Freecom USB 2.0 PCI Host Controllers are available at  
1. Connect the large, 36pin connector of the Freecom  
Cable II USB 2.0 to the FHD-1.  
2. Connect the cable of the power supply to the FHD-1  
and the power supply itself to the socket.  
3. Connect the USB connector to a USB port of your  
computer.  
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Hardware Installation  
Recommended after Hardware installation  
- for Windows 98:  
GB  
2
After you connected the FHD-1, please start with the driver installation, as in  
chapter 3 on page 12 described.  
- for Windows ME / 2000 / XP:  
Under Windows ME / 2000 / XP a separate Freecom driver is not required. The  
drivers for Windows ME, Windows 2000 and Windows XP will be installed  
automaticallybytheoperatingsystemafterpluggingintheFreecomFHD-1into  
theUSBportofthecomputer.YourFreecomFHD-1isfullybackwardscompatible  
with USB 1.1.  
Creating a SYNC folder  
1. After the installation of the FHD-1 is finished, the Freecom SYNC folder will  
be created automatically. If not, please refer to chapter 4.3 (page 16 -  
Creating a new SYNC folder).  
2. Freecom SYNC uses the Microsoft Briefcase to synchronize files between  
computer and FHD-1. A window with some brief information about the  
Microsoft Briefcase appears. Please read the information carefully and refer  
to the Windows Help function for further information on using Microsoft  
Briefcase. Click on "Finish" to conclude the creation of the SYNC folder.  
Afterwards the Freecom SYNC folder opens.  
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FREECOM FHD-1  
CHAPTER 3: Driver installation (only Windows 98 SE)  
GB  
3
Note: Your Freecom FHD-1 is fully backwards compatible with USB 1.1.  
The installation for USB 1.1 is the same as described below for USB 2.0.  
1. Insert the Freecom Manual and driver CD into the CD-ROM drive.  
2. Connect your Freecom FHD-1 to the USB connector of your notebook or  
computer.  
3. The"AddNewHardwareWizard"opensanda"USB2.0Device"(USB2.0PCI  
Host Controller) or a "USB2-IDE Controller" (USB 1.1 connector) is found.  
Click on "Next".  
4. In the next window select "Search for the best driver for your device.  
(Recommended)". Click on "Next".  
5. Make sure that the checkbox "CD-ROM drive" is activated in the next  
window.  
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Driver installation (only Windows 98 SE)  
GB  
3
Continue by clicking on "Next".  
6. The Hardware Wizard finds a "Freecom Cable II USB-2".  
Byclickingon"Next"thenecessaryfileswillbeinstalled. Afterwardsclickon  
"Finish" to complete the installation. Congratulations! You’ve just finished  
to install the Freecom FHD-1 and the external hard drive is almost ready to  
use.  
Creating a SYNC folder  
1. After the installation of the FHD-1 is finished, the Freecom SYNC folder will  
be created automatically. If not, please refer to chapter 4.3 (page 16 -  
Creating a new SYNC folder).  
2. Freecom SYNC uses the Microsoft Briefcase to synchronize files between  
computer and FHD-1. A window with some brief information about the  
Microsoft Briefcase appears. Please read the information carefully and refer  
to the Windows Help function for further information on using Microsoft  
Briefcase. Click on "Finish" to conclude the creation of the SYNC folder.  
Afterwards the Freecom SYNC folder opens.  
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FREECOM FHD-1  
CHAPTER 4: Daily use of the FHD-1 with Freecom SYNC  
software  
GB  
4
4.1 The SYNC button and status of LEDs  
The FHD-1 is equipped with a SYNC button which enables you to synchronize  
files between your workstation and the FHD-1 (and vice versa).  
The synchronization process will start by simply pressing one single button. The  
SYNC button only works when the Freecom SYNC 1.0 software is installed on  
your computer. Please refer to chapter 1 (Installation of the Freecom SYNC  
software) for software installation instructions.  
Status of LEDs  
LED 1 SYNCLED  
LED 2  
The Freecom FHD-1 has three blue front LEDs to indicate its status:  
LED1:TheLED1ontheleftfrontsideoftheFreecomFHD-1indicatesthataread  
or write access takes place.  
SYNC LED: The SYNC LED located in the SYNC button shows the status of the  
Freecom SYNC 1.0 software (see table on the next page for more information).  
LED2: The LED2 on the right front side indicates that the Freecom FHD-1 is  
powered and ready for use.  
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What is Freecom SYNC 1.0?  
SYNC LED Status  
What’s happening?  
What to do?  
GB  
4
Synchronization of data in LED turns off when  
progress.  
synchronization has  
finished or is cancelled by  
the user.  
LED is blinking  
continuously after  
pressing the SYNC button.  
No data to synchronize or  
no data in "Freecom  
SYNC" folder available.  
Click on "OK" in the status  
window "Update Freecom  
SYNC".  
LED is blinking once after  
pressing the SYNC button.  
No "Freecom SYNC"  
folder available.  
Freecom SYNC 1.0 starts  
and the Freecom SYNC  
folder can be created.  
4.2 What is Freecom SYNC 1.0?  
FreecomSYNC1.0isasoftwarefordatasynchronization. Forthis, onecomputer  
serves as data source. Data can be edited on as many computers as you like. The  
data synchronization will always be made between source computer and the  
Freecom FHD-1.  
Example:  
You create a document at work and want to work on it at home (Freecom SYNC  
1.0 is installed on your PC at work):  
CopythedocumentfromthePCatworktoyourFreecomSYNCfolderonyour  
FHD-1.  
ConnecttheFreecomFHD-1toyourPCathome.Openthedocumentathome  
directlyoutoftheFreecomSYNCfolder.WorkonitandsaveitintheFreecom  
SYNC folder.  
Connect the Freecom FHD-1 to your PC at work and press the SYNC button  
on your FHD-1.  
The document will now be synchronized between your PC at work and the  
Freecom FHD-1. While synchronizing, only modified files will be replaced by  
newer files.  
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FREECOM FHD-1  
4.3 Creating a new SYNC folder  
GB  
4
1. Connect the Freecom FHD-1 to your computer. Freecom SYNC 1.0 will detect  
the newly connected device.  
2. Freecom SYNC 1.0 will start automatically. If, for any reason, the software  
should not start, please press the SYNC button on the FHD-1. Alternatively  
you can choose "Config" in the context menu of the SYNC icon in the  
Windows taskbar. To open the context menu, please click with the right  
mouse-button on the SYNC icon in the Windows taskbar.  
3. Select "Create SYNC folder".  
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Creating a new SYNC folder  
4. In the next window you are asked to select the drive you want to use for the  
synchronization. Please select the drive with the label "FHD-1". You can add  
astringtothenameoftheFreecomSYNCfolder(e.g. FreecomSYNC Office).  
Select "Create" to create the folder.  
GB  
4
5. FreecomSYNCusestheMicrosoftBriefcasetosynchronizefilesbetweenyour  
computer and FHD-1. A window with some brief information about the  
Microsoft Briefcase appears. Please read the information carefully and refer  
to the Windows Help function for further information on using Microsoft  
Briefcase. Click on "Finish" to finish creating the SYNC folder.  
Afterwards the Freecom SYNC folder opens.  
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FREECOM FHD-1  
4.3.1 Configure Freecom SYNC 1.0  
GB  
4
1.  
2.  
3.  
4.  
6.  
5. 7.  
Tab "Config"  
1. An icon appears in the taskbar when activated.  
2. Freecom FHD-1 external hard drive, currently connected and a SYNC folder  
is installed. Also you can see the status of the "Fan".  
3. Create SYNC folder: this button can only be selected, if no SYNC folder is  
available. It can be used to create a SYNC folder on a new Freecom FHD-1.  
4. Open SYNC folder: this button can only be selected, if a SYNC folder is  
available. It can be used to open a SYNC folder from a Freecom FHD-1.  
5. Delete SYNC folder: this button can only be selected, if a SYNC folder is  
available. It can be used to delete a SYNC folder and all its contents! If you  
select "Delete SYNC folder", all data in the SYNC folder will be lost! The  
deleted folder will be moved to the "Recycle Bin". The original files on your  
computer will not be affected .  
6. Close: Saves new configuration and closes window.  
7. Cancel: Closes the window without saving new configuration.  
Tab "Driver"  
Details about the currently installed drivers are shown here.  
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Every day use  
4.4 Every day use  
GB  
4
After you have installed all software, created the SYNC folder and configured  
thesoftwareandFHD-1youcanstartusingFreecomSYNCtosynchronizeallyour  
data with the FHD-1. You can use the SYNC 1.0 function for instance to make  
backups of important files, to take files from work to your home or on the road.  
4.4.1 Reconnecting the FHD-1  
If you have used the FHD-1 following message appears when reconnecting the  
FHD-1, dependingonoperatingsystemused(Windows98SEdoesnotshowthis  
message).  
You can immediately work with the FHD-1 and Freecom SYNC.  
4.4.2 Selecting files or folders for synchronization  
Pleasefollowtheseinstructionsforselectingfilesorfoldersforthesynchronization  
process.  
Method 1:  
1. Selectthefilesandfoldersyouwanttosynchronizefromyourharddiskdrive  
or network drive.  
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FREECOM FHD-1  
2. Open the context menu (click with the right mouse button on the selected  
items), select "Send to" and choose "SYNC folder on G «Freecom SYNC»",  
where G is the drive letter.  
GB  
4
3. The selected files will now be transferred to the SYNC folder.  
Method 2:  
Select the files and folders you want to synchronize from your hard disk drive or  
network drive.  
1. Open the context menu (click with the right mouse button on the selected  
items) and select "Copy".  
2. OpentheFreecomSYNCfolderontheFHD-1e.g.withtheWindowsExplorer.  
Now paste the items into the folder. The files are copied into the Freecom  
SYNC folder and are ready for synchronization.  
4.4.3 Usage of the SYNC folder with other computers  
PleasefollowtheseinstructionsifyouwanttousetheSYNCfolderwithanother  
(second) computer.  
Allfilesyouwanttoworkwithonanothercomputerhavetobeopeneddirectly  
outoftheFreecomSYNCfolder!Youshouldnotcopythemtoanotherharddisk,  
as this might cause a later synchronization to perform incorrectly.  
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Synchronization of new or changed files  
4.4.4 Synchronization of new or changed files  
GB  
4
This example shows how you can synchronize files which were changed or  
created on the FHD-1, with the original files on the primary computer.  
1. Connect the FHD-1 with the primary computer.  
2. Press the SYNC button or open the context menu on the SYNC icon in the  
taskbar and click on "Start synchronization".  
3. A status window appears and the SYNC LED on the FHD-1 starts blinking.  
Please select "Update" if you wish to synchronize the file or otherwise select  
"Cancel". If you choose not to synchronise the file (Cancel) you will be able to  
synchronize this file during the next synchronization.  
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FREECOM FHD-1  
4.4.5 Skip files during synchronization  
GB  
4
Ifyouwanttoskipjustonefileoutofmany,pleaseclickonthisfilewiththeright  
mouse button and select "Skip". The green arrow next to the selected file  
changestoablueone, indicatingthatthisfilewillnotbesynchronized. Youwill  
be able to synchronize this file during the next synchronization.  
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Handling deleted files  
4.4.6 Handling deleted files  
GB  
4
Deleting files on either the primary computer or the SYNC folder on the FHD-1  
results in a red X next to the file during the next synchronization. This indicates  
thatthefilehasbeendeletedandthatitscounterpartwillbedeleted,too.Please  
select "Update" to proceed.  
If you wish to keep the file, please click with the right mouse button on the file  
and select "Don’t Delete". The file will not be deleted and will be disregarded  
during the next synchronization.  
IfyouwanttodeleteafileoneithertheprimarycomputerorintheSYNCfolder  
anddonotwanttoaffectitscounterpart, itisnecessaryto"SplitFromOriginal"  
the files. Please follow the instructions:  
1. Select the file or folder you want to delete.  
2. Choose "Properties" in the context menu.  
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FREECOM FHD-1  
3. Select "Update" and "Split From Original".  
GB  
4
4. Select "Yes".  
You can delete the file without affecting its counterpart during the next  
synchronization.  
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Delete SYNC folder  
4.5 Delete SYNC folder  
GB  
4
1. Open the "Freecom SYNC" configuration menu by clicking with the right  
mouse button on the Freecom SYNC icon in the taskbar.  
2. Select "Config".  
3. Select device (FHD-1) where the folder you want to delete is located.  
4. Select "Delete SYNC folder".  
5. Select"Yes"ifyoureallywanttodeletetheSYNCfolder. Alldatawillbelost.  
If you wish not to delete the SYNC folder, please select "No".  
4.6 Uninstall SYNC 1.0  
Click on "Start", "Control Panel" and "Add or Remove Programs". Select  
"Freecom SYNC" and "Change/Remove" and follow the instructions.  
4.7 What do I need the SYNC-button for?  
TheFHD-1comeswithaspecialfeature, whichisuniqueforthiskindofproduct:  
SYNC. SYNCisacombinationofhardandsoftwarethatallowsyousafeandeasy  
access, transportation and synchronisation of all your data. And you can enjoy  
all this by just pressing one single button!  
To help you start exploring the various ways you can utilize SYNC to make your  
life easier, we are showing how we think you could use SYNC.  
4.7.1 Office use  
Have you ever had doubts storing your data on the network of your company  
only?Sure,thereisalwaysabackupoftheserverbutdoyoureallyfeelgoodwith  
thisremotebackup?TheFHD-1isidealformakingalocalbackup, whichstores  
your data independently from your network or local computer. Simply ‘send to’  
yourimportantfilesanddirectoriestotheSYNC-folderontheFHD-1andupdate  
your backup from time to time by pressing just one single button. This is  
extremely easy and very fast, because the SYNC-tool only backups changed files  
via the fast USB-2 connection.  
Thebestthingis,evenwhenyournetworkorlocalcomputerisnotworking,you  
can take your FHD-1 to any other computer (equipped with an USB-port) and  
continue. Even at your home-office, where you can be close to the people you  
love and still having all your business data available. Simply press the SYNC-  
button before you leave the office and you are always up to date and can work  
with the data on the FHD-1.  
The FHD-1 provides a vast amount of memory – more than most computers are  
equipped with. It is ideal for storing large graphics or videos. The files can be  
edited directly from the FHD-1, as its USB-2 connection is fast enough by far.  
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FREECOM FHD-1  
This is what you have to do:  
GB  
4
Follow the instruction in the manual to install the FHD-1 and the SYNC-folder.  
Mark the files and folders you want to copy to the SYNC-folder. Click with the  
right mouse button on the files and folders and select 'Send to SYNC folder...'  
Done.  
Now all your valuable data has been copied to the FHD-1. Every time you push  
the SYNC-button, all changed or added / deleted files and folders from the  
selected folders will be synchronized with the data on the FHD-1.  
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Home use  
4.7.2 Home use  
GB  
4
Attheoffice, thereisalwaysabackupofyourimportantbusinessdata. Buthow  
about your data at home? All the memories stored in digital photo’s made  
during your last holiday? Or the first pictures and movies of your children! You  
donotwanttoloosethose!TheFHD-1isidealformakingasafetybackup,which  
stores your data independently from your computer. Simply 'send to' your  
importantfilesanddirectoriestotheSYNC-folderontheFHD-1andupdateyour  
backup from time to time by pressing just one single button. This is extremely  
easyandveryfast,becausetheSYNC-toolonlybackupschangedfilesviathefast  
USB-2 connection. And all your memories are safeꢀ  
This is what you have to do:  
Follow the instruction in the manual to install the FHD-1 and the SYNC-folder.  
Mark the files and folders you want to copy to the SYNC-folder. Click with the  
rightmousebuttononthefilesandfolders,whichcontainthepicturesorvideos  
you want to be in a safe place and select 'Send to SYNC folder...'  
Done.  
Now all your valuable data has been copied to the FHD-1. Every time you push  
the SYNC-button, all changed or added / deleted files and folders from the  
selected folders will be synchronized with the data on the FHD-1.  
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FREECOM FHD-1  
CHAPTER 5: Partitioning your FHD-1  
GB  
5
5.1 General information  
Your FHD-1 was partitioned and formatted to provide you with the maximum  
available capacity and compatibility. FAT32 was chosen as file system to assure  
that you will be able to read your files on any PC. It is recommended not to  
change the current configuration of your FHD-1.  
For some users another file system might fit better for their needs. This manual  
describes current limitations of most common file systems and Instructions to  
enable you to adapt the FHD-1 to your needs.  
5.2 File System features  
Please refer to the tables below for an overview:  
File systems supported by different operating systems  
File system  
FAT  
FAT32  
NTFS  
Operating system  
Windows 98SE  
yes  
yes  
not supported  
Windows ME  
Windows 2000  
Windows XP  
yes  
yes  
yes  
yes  
yes  
yes  
not supported  
yes  
yes  
Maximum size of a partition  
File system  
FAT  
FAT32  
NTFS  
Operating system  
Windows 98SE  
Windows ME  
Windows 2000  
Windows XP  
2 GB  
2 GB  
4 GB  
4 GB  
60 GB *1, 2  
n.a.  
2 TB *2  
32 GB  
32 GB  
n.a.  
*3  
*3  
16 TB  
16 TB  
*1: A patch for Windows 98SE is required for hard disk larger than 60 GB. This  
*2: Hard disk capacity will not be displayed correctly by fdisk!  
*3: FAT partitions larger than 2 GB can only be administrated by Windows 2000/  
XP.  
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Example for different partitions with different file systems on one FHD-1  
Example for different partitions with different file systems on one FHD-1  
GB  
5
File system  
NTFS  
90GB  
FAT32  
30 GB  
Total size of FHD-1  
120 GB  
The example above is a good solution for Windows 2000/XP users who sometimes  
exchange data with Windows 98SE/ME PCs.  
For storing the data under Windows 2000/XP both partitions can be used. As the  
NTFS file system is not recognized by Windows 98SE/ME data to be used on these  
operating systems must be stored on the FAT32 partition.  
Please follow the steps below to adapt the FHD-1 for your needs.  
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FREECOM FHD-1  
5.3 Partitioning your FHD-1 under Windows 98SE / Windows ME  
GB  
5
Windows 98SE only: The fdisk version which is installed together with your  
operatingsystemdoesnotrecognizethecorrectsizeofharddiskslargerthan64  
GB.  
Windows 98SE/ME: For large partitions fdisk will not display the partion size  
correctly! Please ignore this as the partitioning results will still be OK.  
Further information and an update to fix this problem can be found on:  
5.3.1 Deleting a partition on the FHD-1 under Windows 98SE / ME  
The following steps will explain how to delete a partition on your FHD-1.  
1. Click on the "Start" button.  
2. Select "Run".  
3. Enter "fdisk" and confirm with "OK".  
4. fdisk will be started. Answer the question "Do you wish to enable large disk  
support?" by pressing the 'Return' key. FAT32 is now activated.  
5. Choose Option 5 "(Change current fixed disk drive)" by pressing '5' and  
'Return'.  
6. Select the hard disk to be deleted by its number. ATTENTION: Please make  
sure that the correct drive is selected. Selecting the wrong drive will lead to  
a loss of your data!  
7. ChooseOption"3(DeletepartitionorLogicalDOSDrive)"bypressing'3'and  
'Return'.  
8. Your FHD-1 comes formatted as primary partition. Select option 1 "Delete  
Primary DOS Partition" by pressing '1' and 'Return'.  
9. Select the partition to be deleted by pressing its number and 'Return'.  
10. Enter the drive label and press 'Return'.  
11. Confirm with 'Y' and 'Return' to delete the partition.  
12. Press the 'ESC' key to return to the fdisk options.  
13. Press 'ESC' to exit fdisk. Stop your hard disk by using the hot unplug icon in  
the lower right corner of your screen and remove the FireWire cable from  
yourharddisk.Afterwardsconnectyourharddiskagainwithyourcomputer.  
The hard disk will now be recognized by Windows.  
As Windows tries to access your hard disk an error message will appear. This  
happens, because your hard disk is not yet formatted.  
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Creating a partition on the FHD-1 under Windows 98 SE / ME  
5.3.2 Creating a partition on the FHD-1 under Windows 98 SE / ME  
GB  
5
The following steps will guide you the process of creating partitions on your  
FHD-1 under Windows 98SE/ME. After this procedure your Freecom FHD-1 will  
be ready for use and it will be allocated a drive letter.  
1. Click on the "Start" button.  
2. Select "Run".  
3. Enter "fdisk" and confirm with "OK".  
4. Answerthequestion"Doyouwishtoenablelargedisksupport?"bypressing  
the 'Return' key. FAT32 is now activated.  
5. Choose Option "5 (Change current fixed disk drive)" by pressing '5' and  
'Return'.  
6. Select the hard disk by its number where the "Usage" contains no value but  
onlyapercentsymbol.Selectthenumberofthecorrespondingharddiskand  
confirm by pressing the "Return" key.  
Now your hard disk is activated and ready to be partitioned.  
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FREECOM FHD-1  
GB  
5
Note: Partition size of large hard disks will not be displayed correctly!  
However partitioning results will be OK.  
7. Select Option 1 "(Create DOS partition or Logical DOS drive)" by pressing '1'  
and confirm with 'Return'.  
8. Select Option 1 "(Create primary DOS partition)" by pressing '1' and confirm  
with 'Return'.  
Wait until drive integrity is completely checked.  
9. If only one partition is required then answer "Y" to the question: "Do you  
wish to use the maximumavailable size for a Primary DOS partition?" If more  
than on partition is required go to the next section "Create two or more  
partitions on the FHD-1 under Windows 98 / Windows ME".  
Now the whole disk will be partitioned as one primary partition. Wait until  
the drive integrity check is completed.  
10. Press the 'ESC' key to return to the fdisk options.  
11. Now press the 'ESC' key to close the "fdisk window". Your hard disk is now  
partitioned.  
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Creating two or more partitions on the FHD-1 under Windows 98SE / ME  
12. Stop your hard disk by using the hot unplug icon in the lower right corner of  
your screen and remove the FireWire cable from your hard disk. Afterwards  
connect your hard disk again with your computer. The hard disk will now be  
recognized by Windows.  
GB  
5
As Windows tries to access your hard disk an error message will appear. This  
happens, because your hard disk is not yet formatted.  
5.3.3 Creating two or more partitions on the FHD-1 under Windows  
98SE / ME  
1. Repeat steps 1 to 7 from the previous chapter (Create one partition on the  
FHD-1 under Windows 98SE/Windows ME).  
2. Answer the question "Do you wish to use the maximum available size for a  
primary DOS partition?" with "N".  
3. Enter either the size or a percentage value for the partition size. Press  
'Return' and wait until the drive integrity check is completed.  
4. Press the 'ESC' key to return to the fdisk options.  
5. Select Option 1 "(Create DOS partition or Logical DOS drive)" by pressing '1'  
and confirm with 'Return'.  
6. Select Option 2 "(Create Extended DOS Partition)" by pressing '2' and  
confirm with 'Return'. Wait until the drive integrity check is completed.  
7. Enter either the size or a percentage value for the partition size or press  
'Return' to accept the default value.  
8. Press 'ESC' to return and wait until the drive integrity check is completed.  
9. Alogicaldriveneedstobedefinednow.Enterthesizeofthelogicaldriveand  
press 'Return' or accept the default value by pressing 'Return'.  
10. Press 'ESC' to return to the fdisk options.  
11. Now press the 'ESC' key to close the "fdisk window". Your hard disk is now  
partitioned.  
12. Stop your hard disk by using the hot unplug icon in the lower right corner of  
your screen and remove the FireWire cable from your hard disk. Afterwards  
connect your hard disk again with your computer. The hard disk will now be  
recognized by Windows.  
AsWindowstriestoaccessyourharddiskanerrormessagewillappear.  
This happens, because your hard disk is not yet formatted.  
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FREECOM FHD-1  
5.3.4 Formatting partitions on the FHD-1 under Windows 98SE / ME  
GB  
5
1. Double-click on the "My Computer" icon on your desktop.  
2. Click with the right mouse button on the drive symbol of your FHD-1. Now  
a menu will appear where you can choose the option "Format".  
3. Please perform a complete formatting of your drive. You can also assign a  
name to your drive here.  
4. After you have completed your selection, click on "Start".  
Attention: Selecting the wrong drive will lead to a loss of your data.  
Please ensure that the correct drive is selected!  
5. Confirm the next message with "OK".  
6. Afterformattingisfinishedyoucanperformadiskscan. Todoso, followthe  
instructionsoftheWindowsHelpsystem. Ifyoudon'twanttoscanyourdisk,  
just close the message window.  
Repeatthesestepsforeachpartitionifmorethanonepartitionwascreated.  
7. After partitioning your FHD-1 the "Freecom SYNC" folder is deleted. To  
create a new SYNC folder simply run "Freecom SYNC" or press the SYNC  
button on your FHD-1. Select the partition you want the SYNC folder to be  
created.  
Please consult the chapter 4 in the FHD-1 manual for more information how  
to use the Freecom SYNC software.  
Now your FHD-1 is ready for use. You can use it like an internal hard disk for  
storing your data.  
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Partitioning your FHD-1 under Windows XP / 2000  
5.4 Partitioning your FHD-1 under Windows XP / 2000  
GB  
5
5.4.1 Deleting a partition on the FHD-1 under Windows XP / 2000  
Delete a partition on the FHD-1 under Windows XP/2000  
1. Click with the right mouse button on the "My Computer" icon on your  
desktop.  
2. Select the option "Manage".  
3. Select the option "Storage" -> "Disk Management".  
4. Choose your external hard drive and right-click on the partition.  
5. Select"DeletePartition"andconfirmbyclickingon"Yes". Thepartitionwill  
be deleted now.  
5.4.2 Creating a partition on the FHD-1 under Windows XP / 2000  
Thefollowingstepswillguideyou through theprocessofcreatingpartitionson  
your FHD-1. After this procedure your Freecom FHD-1 will be ready for use and  
it will be allocated a drive letter.  
1. Click with the right mouse button on the "My Computer" icon on your  
desktop.  
2. Select the option "Manage".  
3. Select the option "Storage" -> "Disk Management".  
4. Choose the hard disk, which is "unallocated". Ensure that the entire drive is  
"unallocated".  
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FREECOM FHD-1  
5. Click with the right mouse button on the "unallocated" area and select the  
option "New Partition" (Windows 2000: "Create Partition Wizard"). The  
"New Partition Wizard" opens. Click on "Next".  
GB  
5
6. Select "Primary partition" and click on "Next".  
7. Now you can adjust the size of your partition. Click on "Next" if only one  
partition is to be created. See next chapter (Creating two or more partitions  
on the FHD-1 under Windows XP/2000) how to create more than one  
partition.  
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Creating a partition on the FHD-1 under Windows XP / 2000  
GB  
5
8. Assign a drive letter to your hard disk. Normally you can use the default  
options. Click on "Next".  
9. Select the formatting option. Choose either "FAT32" or "NTFS", the  
"Allocation Unit Size" should remain on "Default". Finally select "Perform  
Quick Format" and click on "Next".  
10. Clickon"Finish"tocompletethepartitioningofyourFHD-1.YourFHD-1will  
be formatted now and is ready-to-use afterwards.  
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FREECOM FHD-1  
5.4.3 Creating two or more partitions on the FHD-1 under Windows XP / 2000  
GB  
5
1. Repeatthestepsfromthepreviouschapter(CreatingapartitionontheFHD-  
1 under Windows XP/2000) for creating the first partition.  
2. Click with the right mouse button on the "My Computer" icon on your  
desktop.  
3. Select the option "Manage".  
4. Select the option "Storage" -> "Disk Management".  
5. Right-click on the unallocated space of your FHD-1 and select the option  
"New partition" (Windows 2000: "Create partition"). The "New Partition  
Wizard"(Windows2000:"CreatePartitionWizard")opens. Clickon"Next".  
6. Select "Extended partition" and click on "Next".  
7. Now you can adjust the size of your partition. Enter the size and click on  
"Next".  
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Creating two or more partitions on the FHD-1 under Windows XP / 2000  
8. Click on "Finish" to create the "Extended partition". The unallocated space  
now changed to "Free space".  
GB  
5
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FREECOM FHD-1  
9. Right-click on "Free Space" and select "New Logical Drive" (Windows 2000:  
"CreateLogicalDrive").The"NewPartitionWizard"(Windows2000:"Create  
Partition Wizard") opens. Click on "Next".  
GB  
5
10. "Logical drive" is already selected. Click on "Next".  
11. Specify the partition size and click on "Next".  
12. Assign a drive letter and click on "Next".  
13. Select the formatting option. Choose either "FAT32" or "NTFS", the  
"Allocation Unit Size" should remain on "Default". Finally select "Perform  
Quick Format" and click on "Next".  
14. Click on "Finish" to complete partitioning. Your partition will be formatted  
now and is ready-to-use.  
15. After partitioning your FHD-1 the "Freecom SYNC" folder is deleted. To  
create a new SYNC folder simply run "Freecom SYNC" or press the SYNC  
button on your FHD-1. Select the partition you want the SYNC folder to be  
created.  
Please consult the chapter 4 in the FHD-1 manual for more information how to  
use the Freecom SYNC software.  
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Troubleshooting  
CHAPTER 6: Troubleshooting  
Issue  
GB  
5
Solution  
Install the Freecom SYNC 1.0  
software and safely remove and  
reconnect the FHD-1  
After I connected the FHD-1 to my  
computerforthefirsttimenoFreecom  
SYNC folder has been created  
automatically.  
Follow the instructions on chapter  
4.3 Creating a new SYNC folder.  
After installation of Freecom SYNC 1.0, • ConnecttheFreecomFHD-1toyour  
the message "No Freecom FHD-1  
external hard drive found." appears.  
computer.  
Check all connections between the  
Freecom FHD-1, the power supply  
and the computer.  
Safely remove and reconnect the  
Freecom FHD-1.  
Files, deleted in the SYNC folder, are  
still appearing during the syn-  
chronization.  
You have to "Split From Original" the  
files from their counterparts before  
you may delete them. Please refer to  
chapter 4.4.6 Handling deleted files.  
An empty folder is not synchronised. Empty folders are not taken into  
account during synchronization.  
If you are working with the program  
"WindowsCommander"andareusing  
the "send to" dialog to add items to  
the SYNC folder, the message "The  
briefcase is in use on another  
computer" could appear.  
The SYNC folder is opened by another  
program. Please close all applications,  
which are using the SYNC folder.  
You cannot create a SYNC folder with This happens only under Windows 98.  
a name you used for another, deleted, Please restart Windows 98. After  
SYNC folder.  
restart, you can create the new SYNC  
folder.  
Not enough memory on the target  
drive (FHD-1) during creation of SYNC  
folder.  
Delete files on the target drive (FHD-1)  
or select less files.  
Not enough memory on the target Delete files on the target drive (FHD-1).  
drive (FHD-1) during synchronization.  
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FREECOM FHD-1  
Freecom Internet Service  
GB  
6
Freecom Technologies makes the following service available in the Internet  
Online information about technical problems  
current product information  
Drivers, driver updates and software information  
Forum  
Support Hotline  
The following hotlines are available if you still are unable to get your Freecom  
FHD-1 to work properly after reading the manual and the suggestions for  
troubleshooting:  
Hotline  
Email  
België (NL)*  
Belgique (F)*  
Belgien (D)*  
Danmark  
0 78 25 00 00  
0 78 25 00 01  
0 78 25 00 02  
33 11 42 00  
Deutschland & Österreich +49 (0) 20 37 68 09 50 [email protected]  
France  
Nederland  
Norge  
+33 (0) 1 34 04 72 05 [email protected]  
+31 (0) 1 58 88 01 10 [email protected]  
62 82 13 67  
Schweiz (D)  
Suisse (F)  
Suomessa  
Sverige  
+41 (0) 8 48 88 99 10 [email protected]  
+41 (0) 8 48 88 77 10 [email protected]  
03 - 6 10 13 82  
08 - 29 66 00  
United Kingdom & Ireland +44 (0) 14 23 70 47 15 [email protected]  
other countries +31 (0) 1 58 88 01 10 [email protected]  
* (alléén in België/seulement pour la Belgique/nur in Belgien)  
If possible, try to call from a phone near your computer.  
Please have the following information on hand for your call:  
the serial number on the rear side of your Freecom FHD-1 and the serial  
number of the Freecom Cable II USB 2.0  
the revision number of the cable driver disk  
information on the power supply  
the version number of your operating system and the software you are  
having problems with  
the precise error description or error message displayed  
the name and the model of your notebook or computer and, in case it is  
needed, the installed hardware  
Is the problem reproduced every time?  
Has this problem occurred before? If not, have you recently changed your  
system configuration?  
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