USER MANUAL
NETWORK DRIVE XS
EXTERNAL NETWORK HARD DRIVE / 3.5" / GIGABIT LAN / USB 2.0
Rev. 945
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Table of Contents
User's Guide
EN
General Information
System requirements.................................................................................................. Page
Precautionary measures............................................................................................ Page
Freecom Network Drive XS Setup Overview ..................................................... Page
4
5
6
Chapter 1:
Hardware Installation......................................................................................................... Page
7
8
Chapter ꢀ:
Computer Configuration - LAN Mode.......................................................................... Page
Chapter ꢁ:
Installation of the application software...................................................................... Page 14
Chapter 4:
Accessing the Network Drive XS .................................................................................... Page 16
Chapter 5:
Configuration of the Freecom Network Drive XS.................................................... Page 20
Chapter 6:
LAN Connection Types of the Freecom Network Drive XS ....................................... Page 38
© 2009 Freecom Technologies
ꢁ
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Freecom Network Drive XS
General Information
EN
Your system needs to meet the following hardware and software requirements for the
device to function properly.
System requirements
To use the Freecom Network Drive XS, you will require the following components:
PC:
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•
•
•
•
•
•
Intel Pentium III / AMD Duron 900 MHz or higher
256 MB RAM (Vista / 7: 512 MB RAM) or higher
CD-ROM drive
Free USB 2.0 or USB 1.1. port* or
LAN (1000Base-T full duplex connection recommended)
Internet connection for online warranty registration, software updates and downloads
Operating system: Windows XP, Windows Vista, Windows 7
Mac:
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•
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•
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PowerPC G4/G5 or Intel Mac
256 MB RAM or higher
CD-ROM drive
Free USB 2.0 or USB 1.1. port* or
LAN (1000Base-T full duplex connection recommended)
Internet connection for online warranty registration, software updates and downloads
Operating system: Mac OS X v10.4 or higher
*
USB 2.0 is backwards compatible with USB 1.1.
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General Information
Precautionary measures
EN
To ensure that your Freecom Network Drive XS functions properly, please take note of
the following precautions. If these are not followed, you may void your warranty and
damage the Freecom Network Drive XS.
•
Safely remove the Freecom Network Drive XS via your operating system (the "unplug
or eject hardware" option in the Windows taskbar) before disconnecting the USB
cable or power cable and before switching off the device. Failing to do so may result
in data loss.
•
Do not drop the Freecom Network Drive XS or expose it to other kinds of sudden
mechanical shocks as this may result in data loss and damage to the Network
Drive.
•
•
Do not use the Freecom Network Drive XS when the ambient temperature is below
10°C or above 30°C.
If the Freecom Network Drive XS is moved from a cool environment to a warmer
environment, please allow the drive to acclimatize to the ambient temperature
before operating the device. Failing to do so may lead to condensation within the
drive enclosure, which in turn may cause the drive to malfunction.
•
•
Do not place liquids or drinks on the Freecom Network Drive XS. When liquids are
spilled and get in contact with the electronics within the drive enclosure, it will
damage the drive and will cause the drive to malfunction.
Do not use the Freecom Network Drive XS in a dusty environment. Dust inside the
enclosure may damage the internal electronics and result in drive malfunction.
•
•
Opening the Freecom Network Drive XS will void the warranty.
Since USB 2.0 is backwards compatible with USB 1.1, the Freecom Network Drive XS
can be connected to all USB ports. When connected to a USB 1.1 port, however, the
performance (data transfer rate) of the Freecom Network Drive XS will be much lower
than when the drive is connected to a USB 2.0 port.
•
Only use the power adapter that was supplied with the Freecom Network Drive XS.
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Freecom Network Drive XS
Freecom Network Drive XS Setup Overview
EN
LAN (Ethernet) mode
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Hardware Installation
Chapter 1: Hardware Installation
EN
1
WARNING! Only connect the Network Drive XS via the USB or LAN Port.
Never use both ports at the same time!
1. Plug the cable (USB or LAN) into the Freecom Network
Drive XS.
2. Insert the power cord into the Freecom Network Drive XS
and plug the power supply into the socket.
3. Plug the cable into the port (USB or LAN) on your
computer.
Because USB 2.0 is backwards compatible with USB 1.1, you can connect the Freecom
Network Drive XS to any USB port. Please note however that USB 2.0 ports support
significantly higher data transfer speeds than USB 1.1.
Driver Installation: Your computer will not require a special Freecom
driver if you are using Windows XP / Vista / 7 or MacOS X. The required
driver is automatically installed by the operating system when the cable
is plugged into your computer.
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Freecom Network Drive XS
Chapter ꢀ: Computer Configuration - LAN Mode
ꢀ.1 Check TCP/IP Settings in Windows XP
EN
ꢀ
1. Open "Start" -> "Settings" -> "Control Panel".
2. Double-click on "Network Connections".
3. Right-click on your "Local Area Connection" and select "Properties".
ꢂ
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Computer Configuration - LAN Mode
4. The following screen will appear. Select "Internet Protocol (TCP/IP)" and click on the
"Properties" button.
EN
ꢀ
5. In the "General" tab, select "Obtain an IP address automatically" and "Obtain DNS
server address automatically".
ꢃ
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Freecom Network Drive XS
ꢀ.ꢀ Check TCP/IP Settings in Windows Vista / 7
EN
ꢀ
1. Open "Control Panel" -> "Network and Sharing Center".
2. Click on "Manage network connections".
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Computer Configuration - LAN Mode
3. Right-click on "Local Area Connection" and select "Properties".
EN
ꢀ
4. In the "Networking" tab, select "Internet Protocol Version 4 (TCP/IPv4)" and click on
"Properties".
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Freecom Network Drive XS
5. In the "General" tab, select "Obtain an IP address automatically" and "Obtain DNS
server address automatically".
EN
ꢀ
ꢀ.ꢁ Check TCP/IP Settings in Mac OS X
1. Open "System Preferences" -> "Network".
1ꢀ
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Computer Configuration - LAN Mode
2. In the "TCP/IP" tab, select "Using DHCP" in the "Configure IPv4" settings.
EN
ꢀ
1ꢁ
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Freecom Network Drive XS
Chapter ꢁ: Installation of the application software
ꢁ.1 Installation of the Freecom Network Storage Assistant Software (PC)
The Freecom Network Storage Assistant quickly detects and performs the basic setup
of your Network Drive XS. When you start it, it displays all Freecom Network devices
available in your network and helps you creating network folders.
EN
ꢁ
1. PleaseinserttheManual&ApplicationCDintoyourdrive.Itcontainsusermanualsand
software, including the Freecom Network Storage Assistant. Once the CD is inserted,
a window should appear automatically on the screen. If this does not happen, please
proceed as follows:
2. Open "My Computer".
3. Double-click the CD drive containing the CD. The CD window should now open.
4. Click on "Software Installation" -> "FNS Assistant". The installation starts now. Follow
the instructions on the screen, confirm with "Next" in order to continue with the
installation. After installation has finished, press "Quit" to exit the menu screen.
5. Start the Freecom Network Storage Assistant by clicking on the "FNSA" icon on your
desktop or via "Start" -> "program files".
6. Check the Freecom Network Storage Assistant whether your Network Drive XS was
detected. This may take some time. If your Network Drive XS is not immediately
detected, click "Search again for available Freecom Network Storage devices" to
repeat the search.
7. For a detailed functional description on the Freecom Network Storage Assistant,
please refer to chapter 5.
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Installation of the application software
ꢁ.ꢀ Installation of the Freecom Network Storage Assistant Software (Mac)
EN
ꢁ
The Freecom Network Storage Assistant quickly detects and performs the basic setup
of your Network Drive XS. When you start it, it displays all Freecom Network devices
available in your network and helps you creating network folders.
1. Please insert the Manual & Application CD into your drive. It contains user manuals
and software, including the Freecom Network Storage Assistant.
2. You will now see CD icon on your Mac desktop.
3. Double-click on the CD icon. Click "Start". The CD window should now open.
4. Click on "Software Installation" -> "FNS Assistant". The installation starts now. Follow
the instructions on the screen, confirm with "Next" in order to continue with the
installation. After installation has finished, press "Quit" to exit the menu screen.
5. Start the Freecom Network Storage Assistant. This can be found in "Applications" ->
"Utilities".
6. Check the Freecom Network Storage Assistant whether your Network Drive XS was
detected. This may take some time. If your Network Drive XS is not immediately
detected, click"SearchagainforavailableFreecomNetworkStoragedevices"torepeat
the search.
7. For a detailed functional description on the Freecom Network Storage Assistant,
please refer to chapter 5.
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Freecom Network Drive XS
Chapter 4: Accessing the Network Drive XS
EN
4
4.1 Accessing data via SMB
Server Message Block (SMB) operates as a network protocol mainly used to provide
shared access to files between nodes on a network.
Windows
Open Windows Explorer and enter either
\\NDXS* or
\\IP_ADDRESS in the address bar (IP_ADDRESS is the IP address of your Network Drive
XS).
If you have changed the host name or the IP address, please use the new settings.
Enter your username and password for accessing the Network Drive XS. If you are
logging on as the administrator, you will have access to all folders on the Network
Drive XS.
Linux
Open the file browser (Konqueror, for instance) and enter
smb:// NDXS * or
smb:// IP_ADDRESS in the address bar (IP_ADDRESS is the IP address of your Network
Drive XS).
Enter your username and password for accessing the Network Drive XS. If you are
logging on as the administrator, you will have access to all folders on the Network
Drive XS.
Mac OS
Mac OS X Vers.10.4 and higher
Select 'Go To' -> 'Connect to Server...'from the menu bar. The Network Drive XS address
is:
smb:// NDXS * or
smb:// IP_ADDRESS in the address bar (IP_ADDRESS is the IP address of your Network
Drive XS).
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Factory defaults. If you have changed the host name or the IP address, please use the new settings.
*
Accessing the Network Drive XS
Click 'Connect'. Enter the workgroup, your username and password for accessing the
Network Drive XS. If you are logging on as the administrator, you will have access to all
folders on the Network Drive XS.
EN
4
Note: You set the workgroup name of the Network Drive XS under
Configuration - Update Device/ Workgroup names in the Network Drive
XS Configuration menu.
Mac OS X 10.4
Mac OS X 10.5
You now need to select a shared folder on the next screen. Press OK to continue. After
pressing OK, the Network Drive XS is configured and an icon appears on your computer
desktop.
Mac OS X 10.4
Mac OS X 10.5
To access all the Network Drive XS folders that your username has been assigned user
privileges, simply double-click this icon.
Mac OS X 10.4
Mac OS X 10.5
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Freecom Network Drive XS
4.ꢀ Accessing data via FTP
EN
4
Note: Not all browsers can upload data via FTP. Those that can include
InternetExplorerandKonqueror.WerecommendusingFTPclientsoftware
such as WS_FTP, SmartFTP or CuteFTP.
The File Transfer Protocol (FTP) is a standard network protocol used to exchange files
over an Internet Protocol (TCP/IP) computer network. The FTP protocol is built on a
client-server architecture.
4.ꢀ.1 Local access
Enable the FTP Server option. Use any FTP client software or open your browser and
enter
ftp://USERNAME:USERPASSWORD@IP_ADDRESS *
or
ftp://USERNAME:USERPASSWORD@NDXS *
(IP_ADDRESS is the IP address of your Network Drive XS)
4.ꢀ.ꢀ FTP access via the Internet
Enable the FTP Server option in the Network Drive XS Configuration. Your router must
be configured as follows:
1. Port forwarding
Forward port 21 to the IP address of your Network Drive XS.
*
If you have changed the hostname or the IP address of the Network Drive XS, please use the new settings
here.
1ꢂ
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Accessing the Network Drive XS
2. Dynamic DNS
EN
4
Dynamic Domain Name System gives the ability to provide an official DNS name such as
To do so, you first need to register with a DynDNS service. It updates the modified IP
addresses and forwards this to the domain name. This enables you to be reached at one
single domain name at any time even if your IP address changes.
If your router supports this option, we recommend using this feature, otherwise you
always need to know the WAN IP of your router to access the Network Drive XS via FTP
from the internet.
Use any FTP client software or open your browser and enter
ftp://USERNAME:USERPASSWORD@YOUR_INTERNET_IP
or
ftp://USERNAME:USERPASSWORD@YOUR_DYNDNS_HOST.
USERNAME = your username
USERPASSWORD = your user password
YOUR_INTERNET_IP = your WAN IP address
YOUR_DYNDNS_HOST = your Dynamic DNS address
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Freecom Network Drive XS
Chapter 5: Configuration of the Freecom Network Drive XS
EN
5
For easier access we recommend using the PC configured as DHCP Client as described
in the previous chapter.
As default, the DHCP Server of the Freecom Network Drive XS is switched on. This can
be changed in the "Status" section of the web configuration.
5.1 The Freecom Network Storage Assistant (PC/Mac)
You can use the "Freecom Network Storage Assistant" to configure the Freecom Network
Drive XS. This tool offers the following functions:
ꢀ0
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Configuration of the Network Drive XS
Accessing your Network Drive XS web interface
EN
5
When you click this menu item, the web interface for your Freecom Network Drive XS
opens in your default browser.
Adding and removing shared folders
You can assign a drive letter to shared folders on your Freecom Network Drive XS. This
allows you to access to the files more quickly.
ꢀ1
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Freecom Network Drive XS
Repeat search for available Freecom Network Drive XS
EN
5
Click here to repeat the search for your Freecom Network Drive XS if it was not detected
during the first search. Please make sure that your network is configured as described
in this manual and that all cables are properly attached.
5.ꢀ Using the Freecom Network Drive XS web interface
1. Openyourwebbrowser, type"type"http://NDXS"intotheURLaddressboxandpress
"Enter".
2. The login dialog box will appear. Please use the following username and password
for the initial login:
Username: admin
Password: admin
ꢀꢀ
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Configuration of the Network Drive XS
3. The start screen of the Freecom Network Drive XS web interface will open. Now you
can continue configuring your Freecom Network Drive XS.
EN
5
ꢀꢁ
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Freecom Network Drive XS
5.ꢁ Basic Settings (Status) of the Freecom Network Drive XS
EN
5
In the web interface, click on "Status" to change the basic settings of the Freecom
Network Drive XS:
5.ꢁ.1 Status – System Information
Setting up host and group name
Click on the "Change" button next to the "Host Name" field.
Enter the desired host and group names and click on "OK" to apply your settings.
Setting up the administrator password
Click on the "Change" button next to the "Administrator" field.
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Configuration of the Network Drive XS
EN
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Enteryournewadministratorpasswordandrepeatentryinthesecondfieldforverification.
Click on "OK" to apply your new password.
Configuring the time settings
You can setup date and time of your Freecom Network Drive XS either manually or
automatically.
Manual Configuration
Enter date and time and select the "Disable" button to disable the usage of a time
server.
Choose whether to use "Daylight Saving Time" or not.
Click on "OK" to save your settings.
Automatic Configuration
Select the "Auto" button in the SNTP" section to enable using a time server for your
time settings.
In the "Time Server" section, you can either select a time server from the pull-down list
or you can use a time server that is not listed in the pull-down list by manually adding
the NTP address in the field below the pull-down list.
Choose whether to use "Daylight Saving Time" or not.
Click on "OK" to save your settings.
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Freecom Network Drive XS
Firmware Version
EN
5
In the "Firmware Version" section you can find information which firmware version is
used in your device. Please have this information available for the Freecom Support if
you have problems with your Freecom Network Drive XS.
5.ꢁ.ꢀ Status – Network Information
DHCP Server Configuration
In this section you can select whether to use the Freecom Network Drive XS as DHCP Server or
not.
To enable the DHCP Server, select the "Enable" button and click on "Apply". If the DHCP
Server is already enabled and you want to disable it, select the "Disable" button and
click on "Apply".
Note: The current status of the DHCP Server is displayed to the left of the
"Enable" button.
5.ꢁ.ꢁ Status – Service Information
YoucanenabletheFTPservice/SMBserviceandspecify. Selectthe"Enabled"/"Disabled"
button. You can enable/deactivate the FTP service / SMB service.
Click on "Apply" to save your settings.
5.ꢁ.4 Status – Disk Information
In this section, the status of the hard disk is displayed. You can find the following
information:
Disk ID:
Displays information about the hard disk
Shows the available free space of the hard disk
Shows the total size of the hard disk
Free Size:
Total Size:
ꢀ6
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Configuration of the Network Drive XS
5.4 IP Config
EN
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In the "IP Config" section of the web interface it can be configured whether the Freecom
Network Drive XS has a static IP address or gets an automatic IP address assigned by
another DHCP Server in the network.
ATTENTION: Do not use "Automatic IP" if the DHCP Server is already
switched on on the "Status" page!
"Automatic IP" is not available when the DHCP Server of the Freecom Network Drive XS
is already running.
5.5 Maintenance
In this section you can
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update the firmware of your Freecom Network Drive XS. New firmware usually fixes
bugs or adds new features to your Freecom Network Drive XS.
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-
make a system reboot or
reset the Freecom Network Drive XS settings to factory default.
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Freecom Network Drive XS
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5.6 Windows File Sharing Configuration (SMB Server)
Click on "SMB Server" in the web interface to open the SMB server configuration:
ꢀꢂ
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Configuration of the Network Drive XS
5.6.1 User Account List
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In the "Account List", you can add or delete users and modify their access rights.
New
Click on "New" to add a new user. Enter a user name and a password and click on
"Apply".
Modify
Click on "Modify" to change the user access rights. You can
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-
-
set or change the user password
give the user read-only or read/write access
select folder the user is allowed to access
After changing the settings, click on "Modify" to apply settings.
En/Disable
Click on "En/Disable" to enable or disable the user access for the selected user.
Delete
Click on "Delete" to delete a user from the list. Confirm with "OK" to delete the user.
5.6.ꢀ Administration of shared folders
In the left section ("Folder List"), shared folders can be administrated. In this list, all
available folders on the Freecom Network Drive XS will be listed:
Create
Opens the menu to create a new shared folder.
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Freecom Network Drive XS
Rename
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Opens the menu to rename an existing shared folder.
Delete
Opens the menu to delete an existing shared folder.
Note: for all changes you have to login with your administrator
password!
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Configuration of the Network Drive XS
5.6.ꢁ Sharing folders
Adding a shared folder
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To add a folder to the Sharing List, select a folder in the "Folder List" and click on the "->"
button. The folder will now appear in the "Sharing List".
5.6.4 Mounting shared folders
PC
Windows users can use the Freecom Network Storage Assistant to map shared folders
with a drive letter.
-
-
-
Start the Freecom Network Storage Assistant
Click on "Add&Remove mapped shares"
Select a shared folder and map it to a drive letter.
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Freecom Network Drive XS
Mac OS X
EN
5
Select 'Go To' -> 'Connect with Server...'from the menu bar. The Freecom Network Drive
XS address is:
smb://169.254.0.1 or else
smb://NETWORKDRIVE_NAME (factory default is smb://NDXS).
Click 'Connect'. You now need to select a shared folder on the next screen. Press OK to
continue.
Enter the workgroup, your username and password for accessing the Freecom Network
Drive XS. User name to login always has to be "admin"!
5.7 FTP Server Configuration
In this section you can set FTP functions, status and FTP user administration:
New
Click on "New" to add a new user. Enter a user name and a password and click on
"Apply".
ꢁꢀ
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Configuration of the Network Drive XS
Modify
Click on "Modify" to change the user access rights. You can
EN
5
-
-
-
set or change the user password
give the user read-only or read/write access
select folder the user is allowed to access
After changing the settings, click on "Modify" to apply settings.
En/Disable
Click on "En/Disable" to enable or disable the user access for the selected user.
Delete
Click on "Delete" to delete a user from the list. Confirm with "OK" to delete the user.
The standard port for FTP is 21. After making your changes, click on "Apply".
NOTE: If you are using the Freecom Network Drive XS in a network and
you want to have FTP access on the Freecom Network Drive XS from the
outside (Internet), you have to forward the selected FTP port (e.g. ꢀ1) to
the IP address of your Freecom Network Drive XS!
Please consult the user manual of your router for further information
how to setup port forwardings!
Anonymous login allows the user to login as
User: anonymous
Password: user’s e-mail address
User Account List
In the "Account List", you can add or delete users and modify their access rights.
New
Click on "New" to add a new user. Enter a user name and a password and click on
"Apply".
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Freecom Network Drive XS
Modify
EN
5
Click on "Modify" to change the user access rights. You can
-
-
-
set or change the user password
give the user read-only or read/write access
select folder the user is allowed to access
After changing the settings, click on "Modify" to apply settings.
En/Disable
Click on "En/Disable" to enable or disable the user access for the selected user.
Delete
Click on "Delete" to delete a user from the list. Confirm with "OK" to delete the user.
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Configuration of the Network Drive XS
5.7.1 Internal FTP access
EN
5
Use any FTP client software (e.g. WS_FTP, SmartFTP or CuteFTP) or open your browser
and enter
ftp://USERNAME:USERPASSWORD@<HOST NAME>
<USERNAME> = user name
<USERPASSWORD> = password of user
<IP ADDRESS> = IP address of your Freecom Network Drive XS
<HOST NAME> = Host name of the Freecom Network Drive XS as specified in the
settings
5.7.ꢀ External FTP access (via Internet)
To access the Freecom Network Drive XS via FTP from the Internet, make sure that the
FTP port specified in the Network Drive XS settings is forwarded to the Network Drive
XS IP address in the port forwarding settings of your router!
Please consult the user manual of your router for further information
how to setup port forwardings!
Use any FTP client software (e.g. WS_FTP, SmartFTP or CuteFTP) or open your browser
and enter
ftp://USERNAME:USERPASSWORD@YOUR_INTERNET_IP
or
ftp://USERNAME:USERPASSWORD@YOUR_DYNDNS_HOST
<USERNAME> = user name
<USERPASSWORD> = password of user
< YOUR_INTERNET_IP > = your WAN IP address
< YOUR_DYNDNS_HOST > = your Dynamic DNS host name (if supported by your router)
Note: Not all browsers can upload data via FTP. Those that can are e.g.
InternetExplorerandKonqueror.WerecommendusingFTPclientsoftware
such as WS_FTP, SmartFTP or CuteFTP.
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Freecom Network Drive XS
5.ꢂ Media Server
EN
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The Freecom Network Drive XS can be used to store all your multimedia files on, and play
them back on any computer or Audio/Video (UPnP) streaming device in your network.
5.ꢃ Configure Torrent Download Client
The Torrent Download Client supports the download of files over the bittorrent network.
Enter the URL of a torrent file and click on "Upload".
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Configuration of the Network Drive XS
You can specify the maximum upload and download rate (KB/s) for each file individually
by entering values in the corresponding fields before pressing "Upload".
EN
5
To get maximum performance for your torrent downloads, you can configure a port to
be forwarded from your router to the Network Drive XS.
You can use the standard port 6881 for the port forwarding, but you may also select
another port.
Please check the manual of your router for further information how to setup a port
forwarding.
ATTENTION: Please respect the law and only download legally! Freecom
cannot be held responsible for the content of your downloads!
5.10 Disk Utility
In this section you can
-
-
choose to format the hard disk,
specify after how many minutes of inactivity the hard disk will go to sleep mode.
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Freecom Network Drive XS
Chapter 6: LAN Connection Types of the Freecom Network
Drive XS
EN
6
6.1 Direct connection to a PC
Once the PC/Mac is setup as DHCP client as described in the chapter "Check TCP/IP
Settings on PC/Mac" the user has to configure SMB Server and/or the FTP Server to work
with the device via network connection.
We recommend using the USB connection when connecting the Freecom Network Drive
XS to a single PC as the USB connection offers faster data transfer rates and easier access
to the Freecom Network Drive XS.
6.ꢀ Connection to an existing network
MakesuretheDHCPServerofyourrouterisenabled.Formoreinformation
on this topic, please refer to your router's manual.
1. Connect the Freecom Network Drive XS directly to a PC/Mac and open the web
configuration.
2. Open the "Status" page.
3. Disable the DHCP Server. Click on "Apply" to save your changes.
4. Open the "IP Config" page.
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LAN Connection Types of the Freecom Network Drive XS
EN
6
5. Select "Automatic IP" and click on "Apply" to save your changes.
6. Disconnect the Freecom Network Drive XS from your PC and connect it to your
router.
7. Your Freecom Network Drive XS will now get an IP address assigned by the DHCP
Server of your router. Every PC/Mac connected to your network can now access your
Freecom Network Drive XS.
You can now use the Freecom Network Storage Assistant for an easy access to your
Freecom Network Drive XS. This tool helps you to access the web interface or to map
shared folders with a drive letter.
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WARRANTY
(valid in Europe/Turkey only)
We thank you for purchasing this Freecom product and hope you will enjoy using it.
In order to avoid unnecessary inconvenience on your part, we suggest reading the quick
install guide, instruction manual and any additional electronic and or printed manuals.When
problems occur we have a database with Frequently Asked Questions (FAQ) on our Freecom
Your Guarantee
All Freecom products come with unlimited technical phone and web support. By this
Guarantee, Freecom warrants their products to be free from defects in material and work-
manship for a period listed below from the date of its original purchase. If during this period
of guarantee the product proves defective due to improper materials or workmanship,
Freecom will, without charge for labour or parts, at its sole discretion, repair or replace the
product or its defective parts upon the terms and conditions set out below.
Conditions
This guarantee will be granted only when the original invoice or sales receipt (indicating
the date of purchase, product and serial number) is presented together with the defective
product and a Freecom RMA number received from the Freecom Website or given by a
Freecom Service Center. Freecom reserves the right to refuse the free-of-charge guarantee
services when the date of purchase of the product cannot be proven. This guarantee will
not apply if the RMA number is missing, the serial number on the product has been altered,
removed or made illegible.
This guarantee covers only the hardware components packaged with the product. This
guarantee covers none of the following: (a) any consumable supplied with the product, such
as media or batteries; (b) damage to or loss of any software programs, data or removable
storage media; (c) any damage resulting from adaptations, changes or adjustments, which
may have been made to the product, without the prior written consent of Freecom; (d) att-
empted repair by any party other than authorized by Freecom and (e) accidents, lightning,
water, fire or any other such cause beyond the reasonable control of Freecom.
With respect to all services provided, Freecom is not responsible for any damage to or loss
of any programs, data or other information stored on any media or any part of any product
serviced. Freecom is not liable for the consequence of business loss in case of system failure.
Be sure to exclude all parts not covered by this guarantee prior to returning the product to
Freecom. Freecom is not liable for any loss or damage to these items. If during the repair
of the product the contents of the hard drive are altered, deleted or in any way modified,
Freecom is not liable whatsoever.
Repair parts and replacement products will be provided on an exchange basis and will be
either new, equivalent to new or reconditioned. All replaced parts and products become
the property of Freecom The period of guarantee for any product or part repaired or re-
placed in warranty shall be the balance of the original guarantee. Repairs or replacements
on product or parts out of warranty carry 6 (six) months guarantee.
1
YEAR
WARRANTY
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