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TABLE OF CONTENTS
Page
IMPORTANT INFORMATION
Introduction......................................................................................................................................1
Safety Precautions .........................................................................................................................2
Features And Specifications.........................................................................................................4
Chimney Size And Proper Draft...................................................................................................5
Protecting The Gold On The Fireplace Xtrordinair...................................................................6
OPERATING YOUR APPLIANCE
Location and Use of Controls.......................................................................................................7
Burning Procedure .........................................................................................................................8
Maintaining Catalytic Light-Off.....................................................................................................9
Burning Your Appliance Efficiently..............................................................................................10
Daily Use of Your Appliance.........................................................................................................10
Wood.................................................................................................................................................11
Seasoning Wood............................................................................................................................12
Storing Wood...................................................................................................................................14
Safety in Operation.........................................................................................................................16
CARE AND MAINTENANCE
Maintenance Schedule .................................................................................................................17
Maintenance Instructions..............................................................................................................17
BEFORE CALLING FOR SERVICE
Before Calling For Service............................................................................................................23
REPLACEMENT PARTS AND REMOVAL INSTRUCTIONS
Replacement Parts .........................................................................................................................24
Removal Instructions......................................................................................................................24
ADDITIONAL INFORMATION
5-Year Warranty..............................................................................................................................29
Safety Label.....................................................................................................................................30
Page 3
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FEATURES AND SPECIFICATIONS
¥
¥
¥
EPA Phase II approved.
¥
¥
¥
Firebrick lining for firebox
protection.
Heavy duty steel construction.
388 CFM blower for convection
heat and outside combustion air.
Thermostat for automatic control of
the blower.
Gas line sleeve through the left
side of the firebox for easy
installation of gas log lighter or
gas log set
¥
¥
¥
Large firebox capacity - 3 cu. ft.
Long burn time - 10 Hours.
Large glass doors for maximum
visibility.
Heating Capacity............................................................................up to 2,500 sq. ft. maximum
BTU Output/hr..................................................................................10,300 to 54,700
Overall Efficiency............................................................................73 % (DEQ Method)
Emissions grams/hr........................................................................4.1 (EPA Method)
Maximum Burning Time.................................................................10 Hours
Fuel....................................................................................................Solid Wood or Natural Gas
Flue Opening Diameter ................................................................8 in.
36A-BI
32 1/2 in.
23
36A-ZC
42 in.
Overall Width (Not Including Faceplate).....................................
Overall Depth...................................................................................
27 in.
Emissions, Efficiency, Heating Capacity and Burn Times may vary depending
on actual home floor plan, type of fuel used, and moisture content. Emissions
and efficiency numbers are those that have been certified by the U.S. E.P.A.
and the Oregon Department of Environmental Quality.
36A-BI
36A-ZC
Page 4
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CHIMNEY SIZE AND PROPER DRAFT
Your Fireplace Xtrordinair comes with a set of installation instructions. These instructions
should be followed by the installer and kept for future reference. Before installing the
fireplace the chimney's size and draft should be verified. The installation instructions contain
all of the specific information for chimney size and installation. The information below
outlines this information on chimney size and draft.
Draft is the force which moves air from the appliance up through the chimney. The amount of
draft in your chimney depends on the length of chimney, local geography, nearby
obstructions and other factors. Too much draft may cause excessive temperatures in the
appliance and may damage the catalytic combustor. Inadequate draft may cause back-
puffing into the room and plugging of the chimney or the combustor. The performance of your
fireplace depends a great deal on the type and size of your chimney as well as its location.
Your fireplace dealer should have covered the importance of this when you purchased your
fireplace. If you experience any of the above problems, check for the following and correct.
1. IMPROPER CHIMNEY HEIGHT: Your chimney must extend above the roof to the proper
height in order to promote sufficient draft. If the chimney doesn't extend at least 3' above
a flat roof or at least 2' higher than any point within 10' on a pitched roof then your
chimney may have to be extended (see the installation instructions for more details).
This will be especially true if you experience a lazy slow burning fire or smoking into
room when you open the loading doors. Don't mistake these symptoms for trying to burn
wet wood.
Ridge
2'
Minimum
3'
Minimum
10'
2. CHIMNEY SIZE: Your Fireplace Xtrordinair is tested with 8" ID metal chimney and 12" x
12" clay flue liner. The use of any other size is not recommended and is likely to cause
problems in achieving proper draft.
3. ELBOW RESTRICTIONS: If the chimney has too many elbows it will reduce the draft and
you may have to extend the chimney to increase the draft (see installation instructions for
more details and certain restrictions).
4. COLD AIR BLOCK: If the chimney is located outside of the home, it will not heat up as
well to create a draft. This will especially be true of masonry chimneys in cold weather.
Starting a paper fire in the firebox will in most cases put sufficient temperature in the
chimney to start a draft before beginning to add kindling.
5. TREES OR OTHER TOPOGRAPHICAL BARRIERS CLOSE TO CHIMNEY: Anything
close to the chimney that is taller than the chimney will in some way affect the draft.
These types of influences can generally be corrected by caps that isolate the chimney
like wind directional or vacuum caps.
Page 5
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PROTECTING THE GOLD ON THE FIREPLACE XTRORDINAIR
Gold is the very best material available for plating fireplace fronts, but it is not indestructible.
The most common complaint with any plated surface on a wood burning appliance is
discoloration. This can only be caused by heat or chemicals. The discoloration is permanent
and cannot be removed. The following warnings will help you protect the shine in the gold
plating.
NOTE: IF YOU ARE INSTALLING YOUR FIREPLACE XTRORDINAIR INTO A
NEW MASONRY OR BLOCK-IN FIREPLACE, YOU SHOULD READ THE
FOLLOWING WARNING ON ACID WASH:
Acid Wash Warning:
In the past gold faceplates and/or doors have become severely tarnished as a direct result of
acid wash that has not been properly neutralized on masonry fireplaces. This condition
occurs when the masonry fireplace is newly constructed and muriatic acid is used to remove
excess mortar. If the mason does not adequately neutralize this muriatic acid with ammonia
and water, the acid will be left on the brick. Whenever the fireplace is heated, either from a
fire or from room heat, acid vapors will be released from the brick. These vapors are
extremely corrosive and will attack any metal surface in the immediate area of the fireplace.
Gold plated surfaces will develop a cloudy film.
Replacement of the faceplate and/or doors WILL NOT CURE THIS PROBLEM! The correct
repair is to have the masonry contractor come out to the house and wash down the entire
fireplace face to neutralize this acid condition. If this is a new home, the repair should be
covered under warranty by the home builder. If this is an older home, the consumer may
have some recourse from the seller. We stress that this condition is not a defect in the
manufacture of the plating, but an acid problem with the brick or stone of the fireplace face.
You can test your brickwork for improper
neutralization by using a spa or pool test strip
which is available at spa and pool stores. Apply
one drop of water to your brick and touch the test
strip to the brick (Refer to instructions on the
New Masonry
packaging when reading the test strip). If the strip
shows a high acid content you will need to take
steps to properly neutralize your brick. Please be
aware that the warranty for your Fireplace
ACID
Xtrordinair will not cover damage to the plating as
WASH
a result of an improperly neutralized acid wash.
Heat Warning:
Gold plating is inherently resistant to heat and will not discolor under normal conditions.
However, there are some conditions that may damage the gold surfaces due to excessive
heat you should be aware of.
The Fireplace Xtrordinair was designed and safety tested to withstand a full load of normal
wood burning at the highest burn rate. However, do not use the fireplace continuously at this
high-temperature level. Be careful with hot-burning wood (dense wood or wood that is in
small pieces). If any part of the interior of the fireplace is glowing red, the fireplace is over-
fired and should be turned to a lower burn rate and allowed to cool down. Also be aware of
excessive temperatures due to a power outage shutting off the blower. With the blower
disconnected from power, the heat from the fireplace will build up quicker and not dissipate
as well. During power outages, do not run the fireplace at high burn rate settings.
Page 6
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OPERATING YOUR APPLIANCE
Location and Use of Controls
NOTE: The Combustion Air Control and Combustor By-Pass Control become hot
during operation. Use a glove to adjust these controls while the appliance is
hot.
Combustion Air Control
The Combustion Air Control is located over the door on the right side and is operated by
sliding it from left to right. When the control is completely to the left, it is in the fully open
position. When it is completely to the right, it is in the fully closed position.
Combustor By-Pass Control
The Combustor By-Pass Control is located in the center of the faceplate above the door, and
is operated by pushing or pulling the control. When pulled out all the way, the catalytic
combustor is bypassed.
Blower Speed Control
The blower system is controlled by a thermostat located under the firebox which turns the
blower on automatically as the firebox heats up (approximately 45 minutes from start). The
blower will continue to run as long as the firebox has sufficient heat. Adjust the blower speed
by turning the control knob in the lower right corner of the fireplace face (see the illustration
below). For low heat range settings operate at the lowest setting and increase the air flow as
the heat range setting is increased by turning the control knob clockwise. The fireplace is
equipped with an automatic blower shut off switch to shut off the blower when the doors are
opened. The blower will always run as long as the firebox has sufficient heat and the doors
remain closed.
Arched Face
Square Face
Combustor
By-Pass Control
Combustor
By-Pass Control
Combustion Air Control
Combustion Air Control
Blower Speed Control
Blower Speed Control
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OPERATING YOUR APPLIANCE (Continued)
To build a fire in disregard of the information provided in this section can
cause permanent damage to your appliance and void your warranty.
This appliance is not designed for use with the door open. Burning with the loading door
open could create a safety hazard.
Burning Procedure
1. Open the door and place some paper and kindling or a solid wax impregnated firestarter
inside the appliance.
2. Make sure that the combustion air intake control is fully open by pushing the control knob
all the way to the left. Pull the combustor by-pass control, located above the doors in the
center, all the way out.
3. Now light the fire. Close the doors against the latch but do not lock them, this will help
create a draft to start the fire. Once the kindling is burning, add some small dry pieces of
wood and close the loading door. NOTE: The first two or three fires in your new
appliance will cause the high temperature paint to give off a slight odor and a small
amount of smoke. This is the paint curing. For best results during the curing of the paint,
burn small intense fires so the appliance does not overheat. The high temperature paint
cures best at medium temperatures. To prevent the door gasketing from sticking to the
seasoning paint during the first few operations, open the doors slowly and often. Also,
the viewing glass may become somewhat obscure the first few times, as your appliance
is drying all moisture from bricks and even the steel itself. During the first few fires it may
be a little harder to start the fire because the firebricks will contain some moisture.
4. Next add two or three medium size dry logs (use of green or wet wood in your appliance
will develop creosote, cloud glass, and greatly decrease its efficiency). At this time
establish a hot fire with a bed of red hot coals. Once the fire is well established, close
and latch the doors.
5. To slow the rate of burn, close (push to right) the combustion air control as needed.
Slide the control
to the left to
open the air
Slide the control
to the right to
close the air
control (speed
up combustion)
control (slow down
combustion)
6. The combustor by-pass control should be pushed in only when the appliance has
reached operating temperature (usually 20 to 30 minutes).
7. When adding wood to the fire, first open the combustion air control (all the way left) and
combustor by-pass control (all the way out) before opening the loading doors. this will
prevent the possibility of smoke spillage into your house and insure that the catalytic
combustor does not lose its operating temperature.
NOTE: Do not open the door of your appliance when the air control inlet is fully
closed. There is a possibility with a solid fuel burning appliance that
doing so could result in a sudden flash of flames as the fire ignites with
oxygen. However, your Fireplace Xtrordinair has been thoroughly
safety tested to reduce this possibility. Keep all wood behind the log
retainer. Over-restricting the amount of combustion air into the
appliance will cause creosote build-up on glass and in the appliance
and flue. This will also greatly decrease the efficiency of the appliance.
Page 8
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OPERATING YOUR APPLIANCE (Continued)
Maintaining Catalytic Light-Off
Your Fireplace Xtrordinair is equipped with a catalytic combustor which increases the
efficiency of your appliance. It is located along the roof of the firebox and is accessed from
within. Its purpose is to re-ignite the flue gases before they exit up the chimney. This
process, called catalytic light-off, increases the heat output of your fireplace and reduces the
amount of emissions.
While starting a fire the catalytic combustor is by-passed to allow the fire to get up to
temperature. Once the fire is up to temperature the combustor by-pass control can be
pushed in to allow the flue gases to be routed through the catalytic combustor. The amount
of time it takes for the fire to get up to temperature varies depending upon the amount of draft
and quality of wood. In most cases the appliance is up to temperature in 30 minutes or less.
When to Push in the Combustor By-Pass
The temperature in the appliance and the flue gases entering the combustor must be raised
to between 500 and 700 degrees F. for the catalytic combustor to work correctly. During the
start up of a cold appliance a medium to high heat range setting must be maintained for a
minimum of 20 minutes. This insures that the appliance, catalyst and fuel are all stabilized at
their proper operating temperature. Even though it is possible to have gas temperatures
reach 600 degrees F. within 2 to 3 minutes after a fire is started, if the fire is allowed to die
down immediately it may go out and the combustor may stop working. Once the combustor
starts working, the heat generated in it by burning the smoke will keep it working.
What to do After Refueling Your Fireplace
During the refueling and rekindling of a cool fire or a fire that is in the charcoal phase,
operate the appliance at a medium to high firing rate for about 10 minutes to insure that the
catalyst reaches approximately 600 degrees F. This will insure catalytic light-off.
CATALYTIC LIGHT-OFF
Flue Gases Re-Ignite
Inside the Catalytic
Combustor, Cutting
Emissions
Catalytic Combustor
Flue Gases
(Heated to between 500
and 700 degrees F.)
from Fireplace
Page 9
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OPERATING YOUR APPLIANCE (Continued)
Burning Your Appliance Efficiently
Your Fireplace Xtrordinair is designed to heat your home efficiently with the lowest amount of
creosote build-up and pollutants emitted. The following steps provide a guideline to efficient
burning:
On cold days, when you wish for high heat output from your appliance, load the appliance
fully after the fire has been established and burn at a medium-high to high burn mode. When
a comfortable heat level in your home has been reached, subsequent loadings would be of
lesser amounts of wood. On warmer days, burn smaller fires, using less wood. This method
will give you the most efficient burn possible.
Although the fire will burn longer at a lower setting, your appliance will not produce as much
heat and it will increase soot accumulation on the appliance, chimney and glass.
For an overnight burn, establish a hot fire. Before you are ready to retire, completely fill the
appliance with wood. With the controls in the fully open position, let the fire burn intensely for
10 to 15 minutes. Next adjust the draft control so that a low, lazy flame is visible. In the
overnight burn, you should be able to maintain a fire for about 8-10 hours, depending on the
type of wood used, and still have a coal bed, with no visible flame, left to start the morning
fire. To re-establish a fire after an overnight burn, open the controls fully and stir the ashes to
bring hot coals to the surface. Then load more wood to re-establish the fire. If you dampen
the fire down too low, you will not only lower the heat output, but you will be promoting
creosote build-up. It will take a few days of practice to achieve the desired settings.
APPROXIMATE COMBUSTION AIR CONTROL SETTINGS
TYPE OF BURN RATE
AIR CONTROL SETTING
Overnight Burn................................................................................Fully Closed
Medium Burn...................................................................................Open 1/16"
Medium High Burn..........................................................................Open 1/8" to 3/8"
High Burn.........................................................................................Fully Open
Slide the
control to
the left
for a high
burn
Slide the control
to the right until
you get a low, lazy
flame for an
overnight burn
Daily Use of Your Appliance
Some helpful hints: After loading your appliance, open the air control and allow your
appliance to burn vigorously for 20 or 30 minutes. This will assist in the burn-off of any
creosote which accumulates over periods of extended use at low settings.
Page 10
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OPERATING YOUR APPLIANCE (Continued)
Wood
This appliance is designed to burn natural wood only. Higher efficiencies and lower
emissions generally result when you burn air dried, seasoned hardwoods as compared to
softwoods or to green or freshly cut hardwoods. DO NOT BURN treated wood, garbage,
solvents, trash, coal, cardboard, colored paper, or wax impregnated logs (i.e. Duraflame,
etc.). Burning treated wood, garbage, solvents, colored paper or driftwood from salt water
may result in release of toxic fumes and may render the appliance ineffective and void the
limited warranty. Burning coal, cardboard or loose paper can produce soot, large flakes, char
or fly ash that can coat the inside of your appliance, causing smoke spillage into the room.
Choosing the kind of firewood to burn in your appliance depends on what is available to you.
If all you can obtain is softwoods, obviously, that will be your choice.
Softwoods such as pine and fir are easily ignited and burn rapidly with hot flames. Since
they burn so easily and quickly you will have to spend more time loading your firebox,
especially in the high burn mode. With softwoods it will be much more difficult to achieve an
overnight burn. Furthermore, softwoods make it necessary to reload the appliance more
often. The chart below outlines the advantages of using hardwood.
SPECIES*
LBS./CORD** BTU's/CORD**
Hours per Cord at 40,000 BTU's
per Hour**
2540
4400
3440
3040
2060
2160
4320
2260
2970
2700
3200
3680
4200
2250
2400
2240
19,050,000
33,000,000
25,800,000
22,800,000
15,450,000
16,200,000
31,725,000
16,950,000
22,275,000
20,250,000
24,000,000
27,600,000
31,500,000
16,875,000
18,000,000
16,800,000
476
825
ALDER
APPLE
ASH
BIRCH
CEDAR
COTTONWOOD
DOGWOOD
ELM
FIR, DOUGLAS
HEMLOCK
MAPLE
OAK, RED
OAK, WHITE
PINE
REDWOOD
SPRUCE
645
705
386
405
793
423
556
506
600
690
787
421
450
420
* At 20% moisture content
** All values are approximate
If you have a choice it is best to use the more dense hardwoods for a longer lasting fire. The
best arrangement is to have a mix of softwoods and hardwoods for ease of start-up and a
longer lasting fire. Also, it is a good idea once the fire is established to use larger diameter
logs stacked tightly together. This will promote a longer burn time.
Wood is typically sold by the "cord". A cord is a nicely stacked pile of logs measuring 4 feet
wide by 4 feet high by 8 feet long. Always look for the driest wood especially if you purchase
your wood by weight. Unseasoned, wet wood is much heavier.
Moisture content of the wood greatly affects the way any appliance operates. Well seasoned
wood (split, stacked and kept dry for at least 12 months) is your best fuel choice.
Page 11
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OPERATING YOUR APPLIANCE (Continued)
Wood (Continued)
Wet wood not only causes more work for you due to the increase in weight making it more
burdensome to carry, but most importantly it will not burn as efficiently. You will receive less
heat output from a wet piece of wood because it wastes energy evaporating the water,
energy that should be used for heating your home. When a wet piece of wood is placed in
your appliance it will also cause more creosote accumulation on the glass, in the appliance,
flue and chimney. The primary reason for this is, as the water evaporates from the wood it
will "spit" creosote-like material. If you can hear your wood sizzle or you can see moisture
bubbling from the ends of the logs placed in a HOT appliance, your wood is too wet! Another
big advantage to burning seasoned wood, aside from higher efficiency and less creosote, is
LESS POLLUTION!
Seasoning Wood
Green wood will burn, but seasoned or dry wood is lighter, has more heat value, and is less
apt to form creosote deposits. Any moisture in the wood reduces the recoverable heat
because water absorbs heat in the process of being changed to steam. The net heat from a
pound of completely dry (no moisture) hardwood is about 7,950 BTU's. All wood has some
moisture in it which reduces the net usable heat at a rate of 1,200 BTU's per pound of water.
The moisture in the wood of living trees varies among species, within a species, and even
within individual trees. Frequently, there is a significant difference between the quantity of
moisture contained in the central column of heartwood of a tree and the outer layers of
sapwood which is surrounded with bark. For example, freshly cut American beech has been
found to have a heartwood moisture content of 72%. In contrast, heartwood moisture
contents in American elm, northern red oak, and white ash are 95, 80 and 46%, respectively.
When drying wood, the greater the surface area exposed to the air, the more rapid the drying.
Therefore, stack the wood in loose piles that are raised off the ground. Wood greater than 8
inches in diameter or longer than 4 feet dries very slowly. Reduce the size of such sticks by
splitting and/or sawing.
Page 12
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OPERATING YOUR APPLIANCE (Continued)
Seasoning Wood (Continued)
Place firewood in an open area to obtain rapid drying and to prevent deterioration.
Preferably, put a cover on the top tier of wood. If you cut trees in summer, let them lie for a
week. The leaves will draw moisture from the wood and dry it more quickly than if you limb
the tree immediately.
Seasoning can be accelerated greatly by simply stacking fuelwood in a sunny location and
then covering it with clear plastic sheeting. In sunny weather, temperatures within the plastic
covering will rise much higher than outside, warming the wood and evaporating the
contained moisture. The water vapor produced either escapes or condenses on the plastic
covering; therefore some arrangement for ventilation is necessary. It is also desirable to hold
the plastic away from the rough ends of the wood to prevent abrasion, allow air to flow, and
keep any condensation from re-wetting the wood.
SOLAR WOOD DRYER
In sunny weather, the temperature within the dryer rises much higher than outside
temperatures, warming the wood and evaporating the contained moisture.
Cover with 4 mil Polyethylene
Air flow
Prevailing Winds
Raise stack off
the ground to
increase air flow
Air flow
Air flow
Many arrangements for plastic covering are possible. Thin 2 millimeter, clear polyethylene
sheeting sold for drop cloths or garden mulching is not recommended because it is easily
torn. The 4 millimeter thickness is more satisfactory and less costly than 6 millimeter. Any
clear polyethylene deteriorates badly after a few months of exposure to full sunlight, so the
stack may have to be re-roofed to remain dry over winter.
Page 13
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OPERATING YOUR APPLIANCE (Continued)
Seasoning Wood (Continued)
The bathroom scales can be used to check if firewood is still seasoning. Weigh a basket or
bag of a few pieces of firewood. Place them back in the wood pile as an identified unit. Then
weigh them again in about a month. If they have lost weight, the wood is still drying. Cracks
that appear in the end of logs are good signs that the wood is well seasoned.
Generally, wood that is 1) cut to length, 2) split, and 3) stacked in the open, preferably with a
cover, during the winter, should be thoroughly seasoned by the next heating season.
Storing Wood
Firewood is best stored outdoors, under cover and near the house so that valuable space in
the house is not used, insects are kept outside, and the dirt problem is reduced. Store the
wood under cover to keep it dry and its fuel value high. It can be stored in a wood shed, utility
building, garage or under a sheet of plastic or sheet metal roofing.
When drying wood, the greater the surface area exposed to the air, the more rapid the drying.
Wood greater than 8" in diameter or longer than 4' dries very slowly. Reduce the size of such
sticks by splitting and/or sawing. Be sure to keep an air space between the wood and any
covering. Stack the wood in loose piles that are raised off the ground. This will promote air
circulation that helps dry the wood.
TYPICAL WOOD SHED
Sheet Metal Roofing
2x4 Purlins
2x6x12 Rafter
2x8x8' Girder
4x4x2 Posts Spaced 8' Apart
Siding and Girts
(Optional)
8' Width
3' Depth
Page 14
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OPERATING YOUR APPLIANCE (Continued)
Storing Wood (Continued)
If sufficient space is available under a roof, seasoning and storage can be accomplished in
one handling. This practice eliminates the extra handling of moving wood that has been
dried outside into a covered storage area. Outside, wood will dry to between 14 and 25%
moisture content depending on humidity, temperature, and wind. In a garage or woodshed it
may dry to between 10 and 15% moisture content; and wood may dry to between 5 and 12%
in the house.
End braces can be used if you have difficulty stacking wood and if the pile collapses at either
end. Constructed with two-by-fours, end braces are like book ends and can be built to
accurately measure a standard cord. The boards beneath the woodpile keep the bottom row
off wet ground.
In some homes a wood box can be constructed inside the house, convenient to the wood
appliance and which has loading access outside. The access door to the wood box from the
outside of the house should be tight fitting.
Wet Wood
Dry Wood
Leads
To
Leads
To
More Heat
Less Heat
Leads
To
Leads
To
More Smoke
& Creosote
Less Smoke
& Creosote
Page 15
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OPERATING YOUR APPLIANCE (Continued)
SAFETY IN OPERATION
The Following Safety Rules Should Be Followed Whenever Using Your Appliance:
1.
2.
Do not use this appliance for any purpose other than heating.
Never use gasoline, gasoline-type lantern fuel, kerosene, engine
oil, charcoal lighter fluid, or similar liquids to start or "freshen up"
a fire. Keep all such liquids well away from the fireplace while it
is in use.
3.
4.
5.
6.
Do not burn garbage in your appliance, or use chemicals or fluids
to start the fire.
Use caution when loading fuel into the appliance after it is
already burning vigorously.
Do not over-fire the appliance at any time. If the appliance glows
red, it is over-fired.
Keep all household combustibles and appliance fuel at least 3
feet from the appliance at all times. Store fuel in a dry place well
away from the appliance.
7.
8.
Use only the grate provided with the appliance.
Educate your children of the dangers associated with fire and the
presence of a hot appliance. Touching a radiating surface can
cause serious burns. Child guards are available through your
dealer.
9.
Keep loading door closed at all times except to load fuel.
10. Keep all wood and logs behind the log retainer. Avoid placing
logs and fire against viewing glass.
11. Maintain the door and glass seal and keep them in good
condition.
12. Do not modify your combustion air control to allow more air into
your appliance.
13. Do not burn any kind of coal in this appliance.
14. Do not slam door or strike glass.
Page 16
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CARE AND MAINTENANCE
Maintenance Schedule
The following schedule should be followed to insure your appliance stays in peak condition.
Weekly Maintenance: The following should be done once a week:
ASH DISPOSAL
CLEANING OF GOLD PLATED SURFACES
GLASS CLEANING
Bi-Monthly Maintenance: The following should be done every two months
during the heating season:
DOOR AND WINDOW GASKET INSPECTION
LUBRICATE
DOOR LATCH INSPECTION AND ADJUSTMENT
CHECK FOR CREOSOTE
Yearly Maintenance: The following should be done after each heating season:
CATALYTIC COMBUSTOR INSPECTION & CLEANING
FIREBOX INSPECTION AND CLEANING
APPLIANCE TOUCH-UP
BLOWER CLEANING
CHIMNEY SYSTEM CLEANING
Maintenance Instructions
ASH DISPOSAL
During constant periods of use ashes must be periodically removed from the appliance to
prevent a build-up which will affect the performance and limit the fuel load capacity. Ashes
should be placed in a metal container with a tight fitting lid. The closed container of ashes
should be stored on a non-combustible floor or on the ground, well away from any
combustible material, pending final disposal. If the ashes are to be disposed of by burial in
soil or otherwise locally dispersed, they should be retained in the closed container until all
cinders have thoroughly cooled. Other waste must not be placed in this container.
CLEANING OF GOLD PLATED SURFACES
Gold is the very best material available for plating fireplace fronts, but it is
not indestructible. The most common complaint with any plated surface on
a wood burning appliance is discoloration. This can only be caused by
heat and chemicals. The discoloration is permanent and cannot be
removed without removing the gold plating. The following suggestions will
help you keep the shine in your gold plating.
Denatured
Keep plating free of dust and finger prints with DENATURED ALCOHOL
Alcohol
applied with a very soft cloth. Do not use any other cleaners or polishes.
Do not start a fire if there are finger prints or smudges on the gold plating, as
they could become permanently etched in the gold plating. Make sure that
the brick or stone is free of acid before installing the gold plating, consult
your mason.
Page 17
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CARE AND MAINTENANCE (Continued)
GLASS CLEANING
Clean the glass only when the appliance is cool, using a non-abrasive cleaner. If the glass
cracks or breaks, let the appliance cool before replacing it. DO NOT OPERATE THE
APPLIANCE WITH BROKEN OR MISSING GLASS. IF THE GLASS DOES BREAK, FOLLOW
THE DIRECTIONS IN THE SECTION TITLED "REPLACEMENT PARTS AND REMOVAL
INSTRUCTIONS" FOR REPLACING THE GLASS.
DOOR AND WINDOW GASKET INSPECTION
A damaged or deteriorated window or door gasket will allow air to enter the appliance
through the space between the door and firebox. This may allow smoke to enter the room
and hamper efficient burning. Inspect the door gasket to make sure it is flexible and
completely intact. Any torn or broken gaskets should be replaced by following the directions
in the section titled "REPLACEMENT PARTS AND REMOVAL INSTRUCTIONS".
Window Gasket
Door Gasket
LUBRICATE
It is highly recommended that you periodically lubricate any moving parts such as the door
hinges and combustion air control. This will eliminate any scraping or squeaking noises as
well as allow the parts to move freely. A high temperature lubricant, such as Permatex
Industrial (R) Anti-seize lubricant, is required. Graphite or low-temperature lubricants will
only last a few days.
DOOR LATCH INSPECTION AND ADJUSTMENT
The door latch must be tested periodically to insure that a tight seal is being maintained
between the door gasket and the fireplace. To test the door latch, close the fireplace door
and secure the latch. Grasp the right side door handle and pull it back and forth. There
should be approximately 1/16" of play. The handle should also be able to be turned all the
way down. This movement is due to the door gasket compressing and expanding. If there is
more than 1/16" of play, or if the door handle can not be turned down all the way, follow the
directions in the following paragraphs to adjust the door.
The door latch is held onto the handle with two nuts (refer to the illustration on the following
page). These nuts work in conjunction with three washers to space the latch the appropriate
distance away from the door. The closer the latch is to the door, the tighter the latch will hold.
The farther away from the door the latch is to the door, the more loose the latch will hold.
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CARE AND MAINTENANCE (Continued)
If the door is too loose (it has more than 1/16" of play), the latch needs to be adjusted closer
to the door (tightened). To do this, first remove the outer nut, the washer next to it, the latch,
the inner nut, and the two washers next to the inner nut. Re-assemble the handle, putting
only one of the washers between the door and the inner nut. The inner nut should only be
tightened slightly, over-tightening will prevent the handle from turning. Put the other two
washers between the latch and the nut farther away from the door. This will tighten the latch
by approximately 1/16". To make minor adjustments, loosen the outer nut, then turn the inner
nut until the desired distance is obtained. Then tighten the outer nut against the inner nut,
making sure the inner nut does not turn by holding it in place with an open-end wrench.
If the door is too tight (the handle can not be turned down all the way), the latch needs to be
adjusted away from the door. To do this, first remove the outer nut, the washer next to it, and
the latch. Then loosen the inner nut approximately 1/2 turn. Re-assemble the items that were
removed, making sure to line the latch up correctly with the flat side of the threaded shaft.
Test the door to see if door handle can be turned down all the way. If it still needs
adjustment, remove both of the nuts, the latch, and the washers. Re-assemble the handle,
this time putting all three of the washers between the door and the inner nut. This will loosen
the latch a significant amount. To make minor adjustments, loosen the outer nut, then turn
the inner nut until the desired distance is obtained. Then tighten the outer nut against the
inner nut, making sure the inner nut does not turn by holding it in place with an open-end
wrench.
Washers
(Used as
spacers)
Door Gasket
Latch
Door
Handle
Threaded
portion
of handle
Outer Nut
Inner Nut
CHECK FOR CREOSOTE
Creosote is a tarry liquid or solid resulting from the distilling of wood during the combustion
process. Using wet wood or burning at lower temperatures will result in a heavier creosote
deposit. Creosote vapors will condense in a relatively cool chimney flue of a slow burning
fire. As a result, creosote residue accumulates on the interior surface of the chimney and flue
pipes, considerably reducing their diameter. When ignited, this creosote makes an extremely
hot and dangerous fire. The chimney should be inspected at least once every 2 months
during the heating season to determine if a creosote build-up of approximately 1/4" has
accumulated. If this is the case, the creosote should be removed to reduce the risk of a
chimney fire.
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CARE AND MAINTENANCE (Continued)
CHECK FOR CREOSOTE (Continued)
Most problems with creosote are due to poor chimneys with low draft and/or cold chimney
walls, and to a low rate of burn when little heat is needed during the spring and fall months.
Burning green and wet wood also creates creosote.
To prevent creosote accumulation:
1. Burn your appliance with the combustion air control wide open for about 20-30 minutes
daily during the burning season. This will burn out creosote deposits in your appliance.
2. Burn the appliance with the combustion air control wide open for about 20 minutes every
time you apply fresh wood. This allows the wood to achieve the charcoal stage faster
and burns the wood vapors which might otherwise be deposited within the system.
3. Burn only seasoned, dry wood. Seasoned wood is wood that has been dried for at least
one year.
4. A small, more intense fire is preferable to a large smoldering one that will deposit
creosote within the system.
5. Establish a routine for using your new appliance. Be aware that the hotter the fire, the
less creosote is deposited on the glass and chimney system. Weekly inspection and
cleaning may be necessary during times of heavy appliance usage. Contact your local
fire authority for information on how to handle a chimney fire. Have a clearly understood
plan to handle such a fire.
6. We recommend you have your chimney system and appliance checked and cleaned by
a competent chimney sweep at least once a year.
CATALYTIC COMBUSTOR INSPECTION & CLEANING
It is important to periodically monitor the operation of the catalytic combustor to insure that it is
functioning properly and to determine when it needs to be cleaned or replaced. A non-
functioning combustor will result in a loss of heating efficiency and an increase in creosote
and emissions. The following is a list of ways to monitor the catalytic combustor.
Visual Inspection & Cleaning Of The Catalytic Combustor
Combustors should be visually inspected before and after each heating season to determine
if physical degradation has occurred. Removal of the mixing screen in front of the combustor
is required for this inspection. Refer to the "REPLACEMENT PARTS AND REMOVAL
INSTRUCTIONS" section of this owner's manual for removal instructions. Do not remove the
catalyst from the combustor assembly unless it needs replacement because it is fragile.
Check the combustor for plugging. If the front of the combustor and/or mixing screen is
covered with a fine dust plugging some of the openings, either vacuum it or use a soft paint
brush to brush off the dust. Check to see if the combustor is cracked, broken , or deteriorated.
Replace the combustor if damaged (available at your dealer).
Periodic Inspection Of Catalytic Combustor Performance
To get an indication of whether the catalyst is working, compare the amount of smoke leaving
the chimney when the smoke is being routed through the combustor to the amount of smoke
leaving the chimney when the smoke is not routed through the combustor (by-pass open
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CARE AND MAINTENANCE (Continued)
CATALYTIC COMBUSTOR INSPECTION & CLEANING (Continued)
mode). Use the following three steps to determine your catalytic combustor's performance:
Step 1. Light fireplace. Let the fireplace reach operating temperature.
Step 2. With smoke routed through the catalyst (By-pass closed), go outside and
observe the emissions leaving the chimney.
Step 3. Open the by-pass and again observe the emissions leaving the chimney.
You should see significantly more smoke when the exhaust is not routed
through the combustor (by-pass mode). Be careful not to confuse smoke
with steam from wet wood.
If you can't operate with combustor temperatures in excess of 500 degrees F. there will be
excessive smoke leaving the chimney. You should check to make sure that your firewood is
dry and seasoned. Wet or green wood will cause the combustor to not light off until the
moisture is evaporated. Because the combustor is not working under these conditions,
excessive amounts of creosote can be deposited in the chimney system.
Using A Temperature Probe To Check The Catalytic Combustor
Visual inspection of the catalytic combustor should provide a suitable method for monitoring
this component in your fireplace. If a more detailed monitoring process is desired, a
temperature probe can be used to monitor the fireplace while it is in operation.
Your Fireplace Xtrordinair is equipped with a hook-up for a temperature probe to monitor
combustor operation. There is a two prong connector plug behind the blower speed control
for a Condar Temp-meter (Model 9-85). To attach the Temp-meter, attach a matching
connector plug or splice the wires coming from the Temp-meter to the two prong connector
plug behind the blower speed control. A properly functioning combustor typically maintains
temperatures in excess of 500 to 1000 degrees F. If combustor temperatures are not in
excess of 500 degrees F. refer to the section "Visual Inspection & Cleaning Of The Catalytic
Combustor" in this owner's manual to determine the problem.
FIREBOX INSPECTION AND CLEANING
At the end of each heating season, remove all of the ash inside the firebox and check for any
scale that may have built up during the heating season. Remove any scale from the inside of
the firebox with a wire brush or scraper. With a flashlight check to see that all of the firebrick
lining the firebox is in good condition. If any of the firebrick is cracked or broken, follow the
directions in the section titled "REPLACEMENT PARTS AND REMOVAL INSTRUCTIONS" for
removal and replacement of any damaged firebrick.
APPLIANCE TOUCH-UP
The outside of the appliance can be touched up using high
temperature "Forrest Stove-Brite" paint, available at your
dealer. This will improve the looks of your appliance, but is not
necessary. To touch up paint, first sand the area to be painted
with 120 grit sandpaper, clean it with water only, and dry with a
Touch-Up
clean cloth. Paint using light covering coats. The newly
Paint
painted area will appear darker until the paint goes through the
curing process.
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CARE AND MAINTENANCE (Continued)
CHIMNEY SYSTEM
CLEANING
We recommend you have your
chimney system and appliance
checked and cleaned by a
competent chimney sweep at least
once a year.
Check the chimney
termination for any blockage
(ash, leaves, etc.)
The chimney should be fully sealed
and securely attached.
Check to make sure the chimney is
fully sealed and is secure.
The chimney termination should be
free of all blockage (ash, leaves,
etc.)
Blower Cleaning
Every year the blower should be cleaned of any dirt or dust that may have accumulated. The
blower housing on your Fireplace Xtrordinair is a separate unit located away from the
fireplace. Locate the intake grill that fits over the blower housing and remove the four screws
that hold the grill in place with a 1/4" nutdriver. Remove both the filter and filter screen.
Vacuum out any dirt or dust that may have accumulated inside the blower housing. Shake
the filter and filter holder to remove any dirt or dust that may have accumulated. Replace the
filter screen, filter (blue side facing the intake grill), and intake grill and re-attach with the four
screws removed. See the illustration below.
Blower Housing
Filter Screen
Filter
Intake Grill
Remove the four
screws that go into
these holes with a 1/4"
nutdriver. Then
re-install the grill after
placing the filter screen
After removing the intake
grill, insert the filter screen
into the blower housing.
Place the filter into
the filter screen
with the blue side
facing outwards.
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BEFORE CALLING FOR SERVICE
SAVE TIME AND MONEY - CHECK THIS LIST BEFORE YOU CALL FOR
SERVICE
To eliminate unnecessary service calls, first read all the instructions in this manual carefully.
The following checklist provides possible solutions to common occurrences that are not the
result of defective workmanship or materials in this appliance. If you do have a problem that
you cannot fix yourself, call the dealer where you purchased your appliance. When calling,
have this manual handy with the model, serial number and purchase date of your appliance.
Problem
Possible Cause
Don't Call for Service
Until You Check
Start-up fire extinguishes ¥ Combustion air control ¥ Combustion air control is open.
itself.
closed.
¥ Wet wood.
¥ Bad Fuel.
¥ Wood is dry & seasoned.
¥ Wood is dry & seasoned.
Fire sluggish or lazy.
¥ Restricted Flue.
¥ Poor Draft.
¥ Chimney is clean &
unrestricted.
¥ Sufficient chimney length &
correct size.
¥ Combustor plugged
with flyash.
¥ Combustor is not clogged Ð
vacuum or brush with a soft
brush.
Smoke smell inside
house.
¥ Restricted chimney or
down draft.
¥ Chimney is clean &
unrestricted.
¥ Chimney is not receiving a
down draft due to wind or other
obstruction.
¥ Air leak from faulty door ¥ Door and glass gasket are in
or glass gasket.
good condition and sealing
properly.
¥ Door is out of
adjustment.
¥ Door is aligned with the
opening so the door gasket
makes an airtight fit around the
opening.
Appliance won't shut
down to a low burn rate.
¥ Air leak from faulty door ¥ Door and glass gasket are in
or glass gasket.
good condition and sealing
properly.
¥ Door is out of
alignment.
¥ Door is aligned with the
opening so the door gasket
makes an airtight fit around the
opening.
Page 23
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REPLACEMENT PARTS AND REMOVAL INSTRUCTIONS
Several components inside your appliance are serviceable by you. These components are
usually easy to remove and replace without special tools. Before you attempt to carry out any
of these steps, be sure to read through the entire section. To order new parts, use the chart
below to order the appropriate part number through your dealer. Use only parts from your
dealer made specifically for your appliance.
Replacement Parts
Part Name
Part Number
92-7355
Part Description
5/8" x 1/16" White Gasket
Lined with black gasket
Phenolic
Door Gasket (includes adhesive)
Door Glass (includes gasket)
Door Handle
92-7370
92-7300
See Removal and Replacement
Instructions.
Firebrick (note size)
Catalytic Combustor with Gasket
By-Pass Damper Knob
Owner's Manual
4 1/2" x 9" x 1 1/4" Un-Cut
See Below
92-7405
92-7275
92-7505
92-7382
92-7515
92-7444
Black Phenolic
This Manual
Fiberglass Rope for Glass
Installation Manual
1/2" Round White Gasket
Included with stove.
Filters Dirt Particles
Blower Filter
Catalytic Combustor Replacement Information
The catalytic combustor supplied with this appliance is a Corning, Inc. Model 3.125 X 14.25 X
3-16, cell density = 16 per square inch. Consult the combustor warranty supplied with this
appliance. Warranty claims for the combustor should be addressed to:
Corning, Incorporated
Technical Products Division
Corning, New York 14831
(607) 974-9000
If you have any warranty questions concerning your combustor please direct your questions
to Corning, Inc. You will be given information about how to package and return your
combustor.
Removal Instructions
The remaining text in this section details the items below. Make sure to follow the directions
closely when performing one of the procedures. If re-assembly directions are not given with
the instructions, re-assemble by following the directions in reverse order. All of these
procedures can be done without special tools.
¥ Removing and Replacing the Glass
¥ Removing and Replacing the Door Gasket
¥ Removing and Replacing the Firebricks
¥ Removing and Replacing the Catalytic Combustor
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REPLACEMENT PARTS AND REMOVAL INSTRUCTIONS
(Continued)
Removing and Replacing the Glass
DO NOT OPERATE THE APPLIANCE WITH BROKEN OR MISSING GLASS. IF THE GLASS
DOES BREAK, FOLLOW THE DIRECTIONS BELOW TO REPLACE THE GLASS.
To remove the glass, simply remove the fiberglass packing rope that holds the window in
place. The fiberglass packing rope acts as a wedge between the window and the glass
retainer. After removing the fiberglass packing rope the glass, with the gasket attached, can
be slid up and away from the "U" shaped retainer . The replacement glass comes with the
gasket attached. Use only Travis Industries glass, which is made specifically for this model
(available from your dealer). Place the glass in position and carefully push the packing rope
between the glass and the retainer on the sides and bottom. Push just enough to create a
snug fit between the glass and retainer.
CROSS SECTION
Glass with gasket attached
Fiberglass Packing Rope
Acts as a Wedge to Hold
the Glass in Place
Retainer ("U" Shaped)
Removing and Replacing the Door Gasket
A damaged or deteriorated door gasket will allow air to enter the appliance through the
space between the door and firebox. This will allow smoke to enter the room and hamper
efficient burning. The door gasket is held in place with special cement made to withstand
extreme heat. To remove the gasket, carefully pull the gasket away from the door and scrape
any excess cement off the door (Note its position). To replace, use the manufacturer's gasket
and cement (provided by your dealer) and re-attach the gasket, making sure it is aligned in
the same way as the original.
Note position of worn door
gasket before removing
Door gasket (attaches with
adhesive included with gasket)
Page 25
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REPLACEMENT PARTS AND REMOVAL INSTRUCTIONS
(Continued)
Removing and Replacing the Firebricks
The firebricks inside your wood-burning appliance are used to store the radiating heat and
create a more thorough combustion inside the firebox. Occasionally one of them will crack
and require replacement. Before any bricks are removed, make sure the appliance is cool
and cleaned out. When replacing a specific firebrick, follow the directions below for removing
the firebricks. Once the broken firebrick is removed, it can be replaced and the firebricks that
have been removed can be replaced by following the previous directions in reverse order.
There is no need to remove all of the firebricks when replacing just one firebrick. The only
time all of the firebricks should be removed is when the appliance needs to be lightened or
when the firebox is being cleaned thoroughly.
REMOVING THE SIDE FIREBRICKS
1. Make sure the appliance is cool and cleaned out.
2. Remove the doors by opening each one 90 degrees and pulling it upwards. Make sure
to grasp the door by both ends. It is heavy and can be damaged.
3. Remove the side firebricks in the order listed below. The side firebricks are held in place
by metal clips that attach to the side of the firebox. Grasp the bricks, one at a time, from
the bottom and pivot them out from the bottom.
SIDE FIREBRICKS (TOP VIEW)
7
8
9
10
3
6
2
5
1
4
4. When replacing any of the side firebricks, use firebrick available from your dealer. The
dimensions of the side firebricks are 1 1/4" thick, 4 1/2" wide, and 9" long. The left side
firebrick located in front (Brick #1) has a hole drilled in it for gas line installation. If this
firebrick is damaged and needs to be replaced, make sure to specify this when ordering
a replacement firebrick.
REMOVING THE BOTTOM FIREBRICKS
1. Make sure the appliance is cool and cleaned out.
2. Remove the doors by opening each one 90 degrees and pulling it upwards. Make sure
to grasp the door by both ends. It is heavy and can be damaged easily.
3. Remove the side firebricks, following the directions listed above.
Page 26
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REPLACEMENT PARTS AND REMOVAL INSTRUCTIONS
(Continued)
Removing and Replacing the Firebricks (Continued)
REMOVING THE BOTTOM FIREBRICKS (Continued)
4. Remove the bottom firebricks in the order listed below. Note the position of each firebrick
as they are being removed from the firebox. Certain firebricks have unique dimensions
which require that their relative position is correct when they are replaced.
BOTTOM FIREBRICK (TOP VIEW)
8
9
10
7
4
6
5
1
2
3
5. When replacing any of the bottom firebricks, use firebrick available from your dealer.
Every bottom firebrick is 1 1/4" thick. The other dimensions vary depending upon the
firebrick being replaced. Use the chart below in conjunction with the illustration above to
determine the dimensions of the firebrick to be replaced.
Dimensions of Firebrick
4 7/8"
2 1/2"
4 1/2"
4 1/2"
4 1/2"
7 1/8"
9"
4 7/8"
Brick #
1,2,3,5,6,9
4,7
8,10
Removing and Replacing the Catalytic Combustor
Before replacing the catalytic combustor, make sure it is inoperable by conducting the steps
for testing the catalytic combustor in the section "CARE & MAINTENANCE". The catalytic
combustor is fragile, and should not be removed unless being replaced. Before attempting to
remove the catalytic combustor, allow the fireplace to sit for approximately 24 hours without a
fire.
1. Pull the combustor by-pass control all the way out.
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REPLACEMENT PARTS AND REMOVAL INSTRUCTIONS
(Continued)
Removing and Replacing the Catalytic Combustor (Continued)
2. Reach into the firebox
and remove the baffle
that is along the roof of
the firebox right behind
the doors by sliding it
backwards and then
pivoting it down.
3. Disconnect the combustor
assembly from the combustor by-
pass control rods. The
Combustor Assembly
Rotate Combustor
Assembly Down
combustor assembly will have to
be rotated down to allow the two
rods coming off of the assembly
to disconnect from the combustor
by-pass control rods.
Combustor By-Pass Control Rods
4. Remove the mixing screen from
the combustor assembly by pulling
it up and off the two rods that stick
out of the combustor assembly.
Combustor Assembly
5. Remove the combustor assembly
by rotating it down from the front
and allowing it to slide off of the
ledge that it sits on.
Remove
Mixing
Screen
6. To remove the existing catalytic combustor from the combustor assembly, push it out from
the rear. Keep in mind that the catalytic combustor is ceramic, and that pressure should
be exerted over a large surface to reduce any chipping. Remove any gasketing that may
still be attached to the combustor assembly. Replace the catalytic combustor by pushing
it in from the front. Make sure to keep the gasket that is attached to the new catalytic
combustor from being damaged while it is inserted. Before re-assembling the combustor
assembly to the fireplace, check the gasket on the combustor for wear. Replace it if
necessary.
Push the Old Catalytic Combustor Out of
Combustor Assembly
the Combustor Assembly from the Rear
Catalytic Combustor
Check this Gasket for Deterioration
7. To re-assemble the combustor assembly, follow the directions in reverse order. Make
sure to center and align the assembly before attaching the combustor by-pass control
rods to the rods that come off of the combustor assembly.
Page 28
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5-YEAR WARRANTY
TRAVIS INDUSTRIES, INC. warrants the FIREPLACE XTRORDINAIR appliance to be defect-free in material and workmanship for five (5) years
from the date of purchase, with the exception of the glass, gold plating, paint, brick, refractory, removable baffle parts and blowers. The blowers and
removable baffle parts are warranted for one (1) year from the date of purchase to be defect - free in material and workmanship. The glass, paint,
bricks, gold plating, and refractory are not warranted.
Exclusions to this limited warranty include: Injury, malfunction to the product, loss, damage, defect, failure to function due to accident, negligence,
misuse, improper installation, alteration or adjustment of the manufacturer's settings of components, lack of proper and regular maintenance, damage
incurred while the appliance is in transit, alteration, or act of God.
This limited warranty excludes damage caused by normal wear and tear, such as paint discoloration or chipping, worn or torn gasketing, eroded or
cracked refractory, etc. Also excluded is damage to the appliance caused by abuse, improper installation, the use of fuel or fuel loads other than
specified by the manufacturer or use not set forth in the OwnerÕs Manual. An over-fired condition will cause warped metal parts and discolored or
burned-off paint.
TRAVIS INDUSTRIES, INC. is free of liability for any damages caused by the appliance, as well as inconvenience expenses, material and labor
charges incurred by the removal or reinstallation of any FIREPLACE XTRORDINAIR appliance. Incidental or consequential damages are not
covered by this warranty. In some states, the exclusion of incidental or consequential damage may not apply.
This warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the FIREPLACE
XTRORDINAIR appliance.
Any statement or representation of FIREPLACE XTRORDINAIR products and their performance contained in FIREPLACE XTRORDINAIR
advertising, packaging literature, or printed material is not part of this limited warranty.
This warranty is automatically voided if the applianceÕs serial number has been removed or altered in any way.
Only the original purchaser of an FIREPLACE XTRORDINAIR appliance is covered by this warranty. If the appliance is used for commercial
purposes, it is excluded from this warranty.
No dealer, distributor, or similar person has the authority to represent or warrant FIREPLACE XTRORDINAIR products beyond the terms contained
within this warranty. TRAVIS INDUSTRIES, INC. assumes no liability for such warranties or representations.
THIS LIMITED WARRANTY IS THE ONLY WARRANTY SUPPLIED BY TRAVIS INDUSTRIES, INC., THE MANUFACTURER OF THE
APPLIANCES. ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE HEREBY EXPRESSLY DISCLAIMED AND
PURCHASERÕS RECOURSE IS EXPRESSLY LIMITED TO THE WARRANTIES SET FORTH HEREIN.
This warranty is limited to the time frame set forth above. In some states, time limitations on warranties do not apply.
HOW TO USE YOUR TRAVIS INDUSTRIES, INC. FIVE-YEAR WARRANTY: If you find your appliance to be defective in workmanship or material
within a 5-year period from the date of purchase contact your local authorized FIREPLACE XTRORDINAIR dealer. If your dealer is unable to repair
your appliance's defect, you may process a warranty claim through TRAVIS INDUSTRIES, INC., including the name of the dealership where you
purchased the appliance, a copy of your receipt showing the date of the appliance's purchase, and the serial number on your appliance. At that time,
you will be directed by TRAVIS INDUSTRIES, INC. on what course of action to take. TRAVIS INDUSTRIES, INC., at its option, will repair or replace
any defective part on your FIREPLACE XTRORDINAIR appliance if it is found to be defective in material or workmanship within the time frame stated
within this limited warranty.
To register your TRAVIS INDUSTRIES, INC. Five-Year Warranty, complete the enclosed warranty card and mail it within ten (10) days of the
appliance purchase date to: TRAVIS INDUSTRIES, INC., 10850 117th Place N.E., Kirkland, WA 98033.
OTHER RIGHTS:
This warranty provides you with certain legal rights. You may have additional rights, which vary from state to state, in regards to this warranty.
APPLIANCE SERIAL NUMBER
Complete
DATE OF PURCHASE
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DEALER NAME AND ADDRESS
Travis Industries, Inc. reserves the right to change, without notice, product features or specifications described.
10850 117th Place N.E. Kirkland, WA 98033
Page 29
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SAFETY LABEL
36A-BI
36A-ZC
Page 30
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