Ferguson Water Heater JWSH100150 User Manual

MODELS (A)JWSH100150 THRU (A)JWSH100250  
SERIES 100 AND 101  
COMMERCIAL GAS WATER HEATER  
GAS-FIRED POWER BURNER  
FOR DOMESTIC HOT WATER  
• INSTALLATION • OPERATION • SERVICE • MAINTENANCE • LIMITED WARRANTY  
WARNING: If the information in these  
instructions is not followed exactly, a fire  
or explosion may result causing property  
damage, personal injury or death.  
– Do not store or use gasoline or other  
flammable vapors and liquids in the  
vicinity of this or any other appliance.  
– WHAT TO DO IF YOU SMELL GAS:  
• Do not try to light any appliance.  
• Do not touch any electrical switch;  
do not use any phone in your  
building.  
• Immediately call your gas supplier  
from a neighbor's phone. Follow the  
gas supplier's instructions.  
• If you cannot reach your gas supplier,  
call the fire department.  
– Installation and service must be  
performed by a qualified installer,  
service agency or the gas supplier.  
CAUTION  
TEXT PRINTED OR UNDERLINED IN RED CONTAINS  
INFORMATION RELATIVE TO YOUR SAFETY. PLEASE  
READ THOROUGHLY BEFORE INSTALLINGAND USING  
THIS APPLIANCE.  
599 Hill Street West  
Fergus, ON Canada N1M 2X1  
PLACE THESE INSTRUCTIONS ADJACENT TO HEATER AND  
NOTIFY OWNER TO KEEP FOR FUTURE REFERENCE.  
PRINTED 0809  
316792-000  
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TABLE OF CONTENTS  
PAGE  
PAGE  
ROUGH-IN DIMENSIONS.................................................................  
FOREWORD .....................................................................................  
FEATURES........................................................................................ 3,4  
2
2
Thermometers............................................................................... 13  
Relief Valve ................................................................................... 13  
Water Line Connections............................................................... 13  
Heater Wiring ............................................................................... 14  
USING THE ELECTRONIC CONTROLLER .................................... 15  
Overview ...................................................................................... 15  
Operating States .......................................................................... 15  
Adjusting the Operating Set Point................................................ 16  
Changing the Display Units.......................................................... 17  
Fault and Warning Conditions...................................................... 17  
Access to the Current Fault or Warning....................................... 17  
Viewing the Fault History ............................................................. 18  
PRIOR TO START-UP...................................................................... 18  
Required Ability ............................................................................ 18  
OPERATING INSTRUCTIONS......................................................... 19  
Adjustment Procedure (Initial Start-Up) 120 and 150 Models...... 19  
Adjustment Procedure (Initial Start-Up) 199 and 250 Models...... 19  
Cathodic Protection...................................................................... 20  
Precautions .................................................................................. 20  
GENERAL INFORMATION............................................................... 20  
Power Burner ............................................................................... 20  
High Limit ..................................................................................... 20  
High Altitude Installations............................................................. 20  
MAINTENANCE ............................................................................... 20  
General ........................................................................................ 20  
Maintenance Schedule ................................................................ 20  
Flushing........................................................................................ 23  
Draining........................................................................................ 23  
Sediment Removal....................................................................... 23  
Lime Scale Removal .................................................................... 23  
Anode Inspection and Replacement ............................................ 23,24  
Drain Valve and Access Panels ................................................... 24  
Relief Valve .................................................................................. 24  
Circulating Pump.......................................................................... 24  
Vent System................................................................................. 24  
INSTALLATION DIAGRAMS ............................................................ 25-29  
Manifold Kits................................................................................. 30  
CHECKLIST AND SERVICE INFORMATION .................................. 31  
TROUBLE-SHOOTING .................................................................... 31  
LIMITED WARRANTY...................................................................... 33  
Water Temperature Control...........................................................  
High Limit Switch (E.C.O.) ............................................................  
Dishwashing Machine Requirement..............................................  
Circulating Pump...........................................................................  
INSTALLATION INSTRUCTIONS .....................................................  
Required Ability .............................................................................  
Insulation Blankets........................................................................  
Locating The Heater......................................................................  
Clearances....................................................................................  
Hard Water....................................................................................  
Air Requirements ..........................................................................  
Mechanical Exhausting of Room Air .............................................  
Unconfined Space.........................................................................  
Confined Space.............................................................................  
Chemical Vapor Corrosion ............................................................  
Venting ..........................................................................................  
Vent Pipe Termination ...................................................................  
Installation Requirements for the  
3
4
4
5
4
4
4
5
5
6
6
6
6
6
6
6
6
Direct Venting................................................................................  
Direct Vent Terminal Installation (Sidewall)...................................  
Vertical Vent Terminal Installation .................................................  
Installation Sequence....................................................................  
8
8
9
9
Installation of Vent System............................................................ 10  
Vent Pipe Preparation ................................................................... 10  
CONTROL AND SWITCHES............................................................. 11  
Blower Prover Switch.................................................................... 11  
Blocked Outlet Prover Switch........................................................ 11  
Blocked Inlet Prover Switch .......................................................... 11  
Low Gas Pressure Switch............................................................. 11  
On/Off Switch................................................................................ 11  
Hot Surface Igniter ........................................................................ 11  
GAS PIPING...................................................................................... 11  
Connection of Gas Pipe ................................................................ 12  
Purging.......................................................................................... 13  
Gas Meter Size - City Gases Only ................................................ 13  
Gas Pressure Regulation.............................................................. 13  
Gas Valves.................................................................................... 13  
SYSTEM CONNECTIONS ................................................................ 13  
FEATURES  
DANGER  
THIS WATER HEATER IS EQUIPPED WITH AN ADJUSTABLE  
THERMOSTAT TO CONTROL WATER TEMPERATURE. HOT WATER  
TEMPERATURES REQUIRED FOR AUTOMATIC DISHWASHER AND  
LAUNDRY USE CAN CAUSE SCALD BURNS RESULTING IN SERIOUS  
PERSONAL INJURY AND/OR DEATH. THE TEMPERATURE AT WHICH  
INJURY OCCURS VARIES WITH THE PERSON’S AGE AND THE TIME  
OF THE EXPOSURE. THE SLOWER RESPONSE TIME OF CHILDREN,  
AGED OR DISABLED PERSONS INCREASES THE HAZARDS TO THEM.  
NEVER ALLOW SMALL CHILDREN TO USE A HOT WATER TAP, OR TO  
DRAW THEIR OWN BATH WATER. NEVER LEAVEACHILD OR DISABLED  
PERSON UNATTENDED IN A BATHTUB OR SHOWER.  
IMPORTANT  
IT IS REQUIRED THAT A QUALIFIED SERVICE TECHNICIAN PERFORM  
THE INITIALFIRING OF THE HEATER. ATTHIS TIME THE USER SHOULD  
NOT HESITATE TO ASK THE TECHNICIAN ANY QUESTIONS WHICH HE  
MAY HAVE IN REGARD TO THE OPERATION AND MAINTENANCE OF  
THE UNIT.  
A CHECKLIST AND SERVICE INFORMATION section are included at the rear  
of this manual. By using this checklist the user may be able to make minor  
operational adjustments and save himself unnecessary service calls. However,  
the user should not attempt repairs which are not listed in this section.  
THE WATER HEATER SHOULD BE LOCATED IN AN AREA WHERE THE  
GENERAL PUBLIC DOES NOT HAVE ACCESS TO SET TEMPERATURES.  
WATER TEMPERATURE CONTROL  
The water temperature is controlled using the Temperature Control Button  
on the Display at the front of the unit (See Figure 1). This control utilizes  
two temperature probes to determine the tank temperature. The primary  
temperature probe is located at the top of the tank and the other is near  
the water inlet.  
The temperature may be adjusted from 90°F/32°C to 180°F/82°C. The  
thermostat was adjusted to 120°F/49°C before the heater was shipped from  
the factory. It is recommended that lower water temperature be used to avoid  
the risk of scalding. It is further recommended, in all cases, that the water  
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temperature be set for the lowest temperature which satisfies your hot water  
needs. This will also provide the most energy efficient operation of the water  
heater and minimize scale formation.  
DISHWASHING MACHINE REQUIREMENT  
All dishwashing machines meeting the National Sanitation Foundation  
requirements are designed to operate with water flow pressures between  
15 and 25 pounds per square inch (103 Kpa and 173 Kpa). Flow pressures  
above 25 pounds per square inch (173 Kpa), or below 15 pounds per square  
inch (103 Kpa), will result in improperly sanitized dishes. Where pressures  
are high, a water pressure reducing or flow regulating control valve should  
be used in the 180°F (82°C) line to the dishwashing machine, and should  
be adjusted to deliver water between these limits.  
SETTING THE WATER HEATER TEMPERATURE AT 120°F/49°C WILL  
REDUCE THE RISK OF SCALDS.  
Figure 1 shows the approximate time-to-burn relationship for normal adult  
skin. Short repeated heating cycles caused by small hot water uses can  
cause temperatures at the point of use to exceed the thermostat setting by  
up to 20°F/11°C. If you experience this type of use, you should consider  
using lower temperature settings to reduce scald hazards.  
The National Sanitation Foundation also recommends circulation of 180°F  
(82°C) water. Where this is done, the circulation should be very gentle so  
that it does not cause any unnecessary turbulence inside the water heater.  
The circulation should be just enough to provide 180°F (82°C) water at the  
point of take-off to the dishwashing machine. Adjust flow by means of the  
plug cock in the circulating line. (See installation diagrams.)  
Water  
Time to Produce 2nd & 3rd  
Degree Burns on Adult Skin  
Nearly instantaneous  
Nearly instantaneous  
About 1/2 second  
Temperature  
180°F / 82°C  
170°F / 77°C  
160°F / 71°C  
150°F / 66°C  
140°F / 60°C  
130°F / 54°C  
120°F / 49°C  
About 1-1/2 seconds  
Less than 5 seconds  
About 30 seconds  
CIRCULATING PUMP  
A circulating pump is used when a system requires a circulating  
loop or there is a storage tank used in conjunction with the heater.  
Refer to the piping diagrams at rear of manual for electrical hookup  
information and install in accordance with the current edition of the  
National Electrical Code, NFPA 70 or the Canadian Electrical Code,  
CSA C22.1.  
More than 5 minutes  
FIGURE 1.  
Valves for reducing point-of-use temperature by mixing cold and hot water are  
available (see Figure 2). Also available are inexpensive devices that attach  
to faucets to limit hot water temperatures. Contact a licensed plumber or the  
local plumbing authority.  
All bronze circulating pumps are recommended for used with  
commercial water heaters.  
Although circulating pumps are oiled and operated by the  
manufacturer some circulating pumps must be oiled again before  
operated. Please refer to manufacturer's instructions.  
INSTALLATION INSTRUCTIONS  
REQUIRED ABILITY  
INSTALLATION OR SERVICE OF THIS WATER HEATER REQUIRES  
ABILITY EQUIVALENT TO THAT OF A LICENSED TRADESMAN IN THE  
FIELD INVOLVED. PLUMBING, AIR SUPPLY, VENTING, GAS SUPPLY  
AND ELECTRICAL WORK ARE REQUIRED.  
INSULATION BLANKETS  
Insulation blankets available to the general public for external use  
on gas water heaters are not approved for use on your water heater.  
The purpose of an insulation blanket is to reduce the standby heat  
loss encountered with storage tank water heaters. Your water heater  
meets or exceeds the ASHRAE/IES 90.1 1999 standards with respect  
to insulation and standby loss requirements, making an insulation  
blanket unnecessary.  
FIGURE 2.  
HIGH LIMIT SWITCH (E.C.O.)  
WARNING  
The top immersion well of the dual bulb controller also contains the high limit  
(energy cutoff) sensor. The high limit switch interrupts the main burner gas  
flow should the water temperature reach approximately 202°F/94°C.  
Should you choose to apply an insulation blanket to this heater, you should  
follow these instructions. Failure to follow these instructions can result in  
fire, asphyxiation, serious personal injury or death.  
Should the high limit switch activate, the control system will automatically reset  
the unit once the water temperature in the tank falls below 140°F/60°C. If the  
unit is manually shut down and restarted, as long as the temperature in the  
tank is lower than 160°F/71°C, the unit will reset and initiate operation.  
Do not apply insulation to the top, or the upper 15" (38 cm) of the water  
heater, as this will interfere with safe operation.  
Do not cover the temperature & pressure relief valve.  
High limit switch operation is the likely cause when higher than normal water  
temperatures occur with a recurring need to restart the water heater. This  
could be due to a malfunctioning thermostat allowing the gas valve to remain  
open and the burner to continue firing even after water temperature in the  
tank has already reached the set point. Contact your dealer or servicer if  
continued high limit switch operation occurs.  
Do not cover the instruction manual. Keep it on the side of the water  
heater or nearby for future reference.  
Do obtain new labels from John Wood for placement on the blanket  
directly over the existing labels.  
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LOCATING THE HEATER  
WARNING  
THIS WATER HEATER ISACONDENSING UNITAND REQUIRESADRAIN  
TO BE LOCATED IN CLOSE PROXIMITY TO ALLOW THE CONDENSATE  
TO DRAIN SAFELY. THE CONDENSATE DRAINS FROM THE UNIT AT  
WARNING  
THERE IS A RISK IN USING FUEL BURNING APPLIANCES SUCH AS  
GAS WATER HEATERS IN ROOMS, GARAGES OR OTHER AREAS  
WHERE GASOLINE, OTHER FLAMMABLE LIQUIDS OR ENGINE THE EXHAUST ELBOW LOCATEDATTHE BOTTOM OF THE UNIT. NOTE:  
DRIVEN EQUIPMENT OR VEHICLES ARE STORED, OPERATED OR  
REPAIRED. FLAMMABLE VAPORS ARE HEAVY AND TRAVEL ALONG  
THE FLOOR AND MAY BE IGNITED BY THE HEATER’S IGNITER OR  
MAIN BURNER FLAMES CAUSING FIRE OR EXPLOSION. SOME LOCAL  
CODES PERMIT OPERATION OF GAS APPLIANCES IF INSTALLED 18  
INCHES (46 cm) OR MORE ABOVE THE FLOOR. THIS MAY REDUCE  
THE RISK IF LOCATION IN SUCH AN AREA CANNOT BE AVOIDED.  
IT IS IMPORTANT THAT THE CONDENSATE HOSE NOT BE ELEVATED  
ABOVE THE EXHAUST ELBOW (SEE FIGURE 3). THE CONDENSATE  
BUILD-UP WILL BLOCK THE EXHAUST OUTLET, WHICH WILL CAUSE  
IMPROPER OPERATION.  
THE HEATER SHALL BE LOCATED OR PROTECTED SO IT IS NOT  
SUBJECT TO PHYSICAL DAMAGE BY A MOVING VEHICLE.  
DO NOT LOCATE THE HEATER WHERE NOISE FROM THE EXHAUST  
OR INTAKE WILL BE OBJECTIONABLE. THIS INCLUDES LOCATIONS  
CLOSE TO OR ACROSS FROM WINDOWS AND DOORS. AVOID  
ANCHORING THE VENT AND INTAKE PIPES DIRECTLY TO FRAMED  
WALLS, FLOORS OF CEILINGS UNLESS RUBBER ISOLATION PIPE  
HANGERS ARE USED. THIS PREVENTS ANY VIBRATIONS FROM  
BEING TRANSMITTED INTO THE LIVING SPACES.  
FIGURE 3.  
WARNING  
WARNING  
FLAMMABLE ITEMS, PRESSURIZED CONTAINERS OR ANY OTHER  
POTENTIALFIRE HAZARDOUSARTICLES MUST NEVER BE PLACED ON  
OR ADJACENT TO THE HEATER. OPEN CONTAINERS OF FLAMMABLE  
MATERIAL SHOULD NOT BE STORED OR USED IN THE SAME ROOM  
WITH THE HEATER.  
DO NOT USE THISAPPLIANCE IFANY PART HAS BEEN UNDER WATER.  
IMMEDIATELY CALL A QUALIFIED SERVICE TECHNICIAN TO INSPECT  
THE APPLIANCE AND TO REPLACE ANY PART OF THE CONTROL  
SYSTEM AND ANY GAS CONTROL WHICH HAS BEEN UNDER WATER.  
When installing the heater, consideration must be given to proper location.  
Location selected should be as close to the intake and exhaust termination  
points as practicable, with adequate air supply and as centralized with the  
piping system as possible.  
CLEARANCES  
These heaters are approved for installation on combustible flooring in an  
alcove when the minimum clearances from any combustion construction are  
followed as indicated in Figure 4.  
THE HEATER MUST NOT BE LOCATED IN AN AREA WHERE IT WILL BE  
SUBJECT TO FREEZING.  
In all installations the minimum combustible clearances from any vent piping  
shall be 0". Vent piping passing through a combustible wall or ceiling must  
be a continuous run (no joints).  
LOCATE IT NEARAFLOOR DRAIN. THE HEATER SHOULD BE LOCATED  
INANAREAWHERE LEAKAGE FROM THE HEATER OR CONNECTIONS  
WILLNOT RESULT IN DAMAGE TO THEADJACENTAREAOR TO LOWER  
FLOORS OF THE STRUCTURE.  
A service clearance of 24" (61 cm) should be maintained from serviceable  
parts such as relief valves, flue baffles, flue damper devices, thermostats,  
cleanout openings or drain valves.  
When such locations cannot be avoided, it is recommended that a suitable  
drain pan, adequately drained, be installed under the appliance.  
Water heater life depends upon water quality, water pressure and the  
environment in which the water heater is installed. Water heaters are  
sometimes installed in locations where leakage may result in property  
damage, even with the use of a drain pan piped to a drain. However,  
unanticipated damage can be reduced or prevented by a leak detector or  
water shut-off device used in conjunction with a piped drain pan. These  
devices are available from some plumbing supply wholesalers and retailers,  
and detect and react to leakage in various ways:  
Always disconnect electrical power before servicing the unit.  
• Sensors mounted in the drain pan that trigger an alarm or turn off the  
incoming water to the water heater when leakage is detected.  
• Sensors mounted in the drain pan that turn off the water supply to the entire  
home when water is detected in the drain pan.  
• Water supply shut-off devices that activate based on the water pressure  
differential between the cold water and hot water pipes connected to the  
water heater.  
FIGURE 4.  
• Devices that will turn off the gas supply to a gas water heater while at the  
*ILLUSTRATION OF MINIMUM COMBUSTIBLE CLEARANCES IN AN  
ALCOVE.  
same time shutting off its water supply.  
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If the confined space is within a building of tight construction, air for combustion  
and ventilation must be obtained from outdoors. When directly communicating  
with the outdoors through vertical ducts, two permanent openings, located  
in the above manner, shall be provided. Each opening shall have a free  
area of not less than one square inch (6.5 cm²) per 4000 Btuh of the total  
input of all appliances in the enclosure. If horizontal ducts are used, each  
opening shall have a free area of not less than one square inch (6.5 cm²) per  
2000 Btuh of the total input of all appliances in the enclosure.  
HARD WATER  
Where hard water conditions exist, water softening or the threshold type of  
water treatment is recommended. This will protect the dishwashers, coffee  
urns, water heaters, water piping and other equipment.  
See MAINTENANCE section for details of tank cleanout procedure.  
AIR REQUIREMENTS  
CHEMICAL VAPOR CORROSION  
KEEPAPPLIANCEAREACLEARANDFREEOFCOMBUSTIBLEMATERIALS,  
GASOLINE AND OTHER FLAMMABLE VAPORS AND LIQUIDS.  
WARNING  
CORROSION OF THE FLUE WAYS AND VENT SYSTEM MAY OCCUR IF  
AIR FOR COMBUSTION CONTAINS CERTAIN CHEMICAL VAPORS. SUCH  
CORROSION MAY RESULT IN FAILURE AND RISK OF ASPHYXIATION.  
DO NOT OBSTRUCT THE FLOW OF COMBUSTION AND VENTILATING AIR.  
WARNING  
Spray can propellants, cleaning solvents, refrigerator and air conditioning  
refrigerants, swimmingpoolchemicals, calciumandsodiumchloride, waxes, and  
process chemicals are typical compounds which are potentially corrosive.  
FOR SAFE OPERATION PROVIDE ADEQUATE AIR FOR COMBUSTION  
AND VENTILATION. AN INSUFFICIENT SUPPLY OF AIR WILL CAUSE  
RECIRCULATION OF COMBUSTION PRODUCTS RESULTING IN  
CONTAMINATION THATMAYBEHAZARDOUSTOLIFE. SUCH ACONDITION  
OFTEN WILL RESULT IN A YELLOW, LUMINOUS BURNER FLAME, CAUSING  
CARBONING OR SOOTING OF THE COMBUSTION CHAMBER, BURNERS  
AND FLUE TUBES AND CREATES A RISK OF ASPHYXIATION.  
PRODUCTS OF THIS SORT SHOULD NOT BE STORED NEAR THE  
HEATER. ALSO, AIR WHICH IS BROUGHT IN CONTACT WITH THE  
HEATER SHOULD NOT CONTAIN ANY OF THESE CHEMICALS. IF  
NECESSARY, UNCONTAMINATED AIR SHOULD BE OBTAINED FROM  
REMOTE OR OUTSIDE SOURCES.  
MECHANICAL EXHAUSTING OF ROOM AIR  
VENTING  
Where an exhaust fan is installed in the same room with a heater, sufficient  
openings for air must be provided in the walls. UNDERSIZED OPENINGS WILL  
CAUSEAIR TO BE DRAWN INTO THE ROOM THROUGH THE HEATER’S  
VENTING SYSTEM, CAUSING POOR COMBUSTION. SOOTING MAY  
RESULT IN SERIOUS DAMAGE TO THE HEATERAND RISK OF FIRE OR  
EXPLOSION. IT CAN ALSO CREATE A RISK OF ASPHYXIATION.  
WARNING  
THE INSTRUCTIONS IN THIS SECTION ON VENTING MUST BE  
FOLLOWED TO AVOID CHOKED COMBUSTION OR RECIRCULATION  
OF FLUE GASES. SUCH CONDITIONS CAUSE SOOTING OR RISKS OF  
FIRE AND ASPHYXIATION.  
Heater must be protected from freezing downdrafts during shutdown periods.  
UNCONFINED SPACE  
In buildings of conventional frame, brick or stone construction, unconfined  
spaces may provide adequate air for combustion and ventilation.  
WARNING  
NEVER OPERATE THE HEATER UNLESS IT IS VENTED TO THE  
OUTDOORS AND HAS ADEQUATE AIR SUPPLY TO AVOID RISKS OF  
IMPROPER OPERATION, FIRE, EXPLOSION OR ASPHYXIATION.  
If the unconfined space is within a building of tight construction  
(buildings using the following construction: weather stripping, heavy  
insulation, caulking, vapor barrier, etc.), air for combustion and ventilation  
must be obtained from outdoors. The installation instructions for confined  
spaces in tightly constructed buildings must be followed to ensure adequate  
air supply.  
VENT PIPE TERMINATION  
NOTE: Before installing venting, determine place of vent pipe termination.  
See Figures 5a & b and 6a & b before proceeding.  
CONFINED SPACE  
CAUTION  
When drawing combustion air from inside a conventionally constructed  
building to a confined space, such a space shall be provided with two  
permanent openings, ONE IN OR WITHIN 12" (31 cm) OFTHE ENCLOSURE  
TOPAND ONE IN OR WITHIN 12" (31 cm) OF THE ENCLOSURE BOTTOM.  
Each opening shall have a free area of at least one square inch (6.5 cm²)  
per 1000 Btuh appliances in the enclosure, but not less than 100 square  
inches (645 cm²).  
DO NOT TERMINATE THE VENTING WHERE NOISE FROM THE  
EXHAUST OR INTAKE WILL BE OBJECTIONABLE. THIS INCLUDES  
LOCATIONS CLOSE TO OR ACROSS FROM WINDOWS AND DOORS.  
AVOID ANCHORING THE VENT AND INTAKE PIPES DIRECTLY TO  
FRAMED WALLS, FLOORS OR CEILINGS UNLESS RUBBER ISOLATION  
PIPE HANGERS ARE USED. THIS PREVENTS ANY VIBRATIONS FROM  
BEING TRANSMITTED INTO THE LIVING SPACES.  
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CAUTION  
TO PREVENT EXHAUSTING PRODUCTS FROM CIRCULATING TO THE AIR INTAKE  
IN WINDY/COLD AREAS, THE MAXIMUM PRACTICAL DISTANCE BETWEEN  
THESE TWO TERMINALS IS RECOMMENDED.  
CANADIAN POWER VENT  
FIGURE 5.  
CANADIAN DIRECT VENT  
FIGURE 6.  
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NOTE: TO PREVENT EXHAUSTING PRODUCTS FROM CIRCULATING  
TO THE AIR INTAKE IN WINDY/COLD AREAS, THE MAXIMUM  
PRACTICAL DISTANCE BETWEEN THESE TWO TERMINALS IS  
RECOMMENDED.  
IMPORTANT  
The vent system must terminate so that proper clearances are maintained  
as cited in local codes or the current editions of the National Fuel Gas Code,  
ANSI Z223.1/NFPA 54 or the Natural Gas and Propane Installation Code,  
CAN/CSA-B149.1.  
FOR ALL  
MODELS  
Installation of this water heater must comply with CAN/CSA B149.1  
- Natural Gas and Propane Installation Code which requires the vent  
system components be certified to ULC S636.  
Do not terminate the exhaust vent terminal over public area where condensate  
or vapor can cause nuisance or hazard.  
Plan the vent system layout so that proper clearances are maintained from  
plumbing and wiring.  
Vent pipes serving power vented appliances are classified by building codes  
as "vent connectors". Required clearances from combustible materials must  
be provided in accordance with information in this manual under LOCATION  
OF HEATER and CLEARANCES, and with National Fuel Gas Code and  
local Codes.  
FIGURE 8.  
IMPORTANT  
IMPORTANT  
WHEN LOCATING THE TERMINALS ON A SIDEWALL, THE FOLLOWING  
SPECIFICATIONS PERTAINING TO TERMINAL LOCATION MUST BE  
FOLLOWED.  
Plan the layout of the vent system backwards from the vent termination to  
the appliance.  
WARNING  
1. The air intake terminal and the exhaust vent terminal must terminate on  
the same exterior wall.  
USE ONLY THE VENT TERMINALS SUPPLIED WITH THIS UNIT.  
TERMINATION OF A VENT SYSTEM WITH A DEVICE OTHER THAN  
THE SUPPLIED VENT TERMINATIONS WILL AFFECT SYSTEM  
PERFORMANCE AND RESULT IN A SAFETY HAZARD.  
2. The vertical centerline of the air intake terminal must be located at a  
minimum of 24" (61 cm).  
DIRECT VENTING  
3. The horizontal centerline of the air intake terminal may not be located  
below the horizontal centerline of the exhaust vent terminal.  
The intake vent terminals provided on the unit contains a mesh screen (see  
Figure 7) to prevent large particles from entering the unit.  
CAUTION  
Vent terminals supplied with the heater must be used.  
NOTE: BEFORE BEGINNING INSTALLATION OF ANY VENT PIPE READ  
THE VENT PIPE MANUFACTURER'S INSTALLATION INSTRUCTIONS.  
1. After the points of termination have been determined, use the cover plates  
as templates to mark the holes for the vent pipes to be inserted through  
the wall. BEWARE OF CONCEALED WIRING AND PIPING INSIDE OF  
WALL.  
2. If the vent terminals are being installed on the outside of a finished wall, it  
may be easier to mark both the inside and outside wall.Align the holes by  
drilling a hole through the center of the template from the inside through  
to the outside. The template can now be positioned on the outside wall  
using the drilled holes as a centering point for the template.  
FIGURE 7.  
3. A) MASONRY SIDE WALLS  
WARNING  
Chisel an opening approximately 1/2" (1.3 cm) larger than the marked  
circle.  
WHENTHEUNITISTOBESETUPASADIRECTVENT,THEMESHSCREEN  
MUST BE REMOVED. THE INLET VENT PIPE MAY THEN BE GLUED TO  
THE INTAKE VENT TERMINALS (see Figure 8) PROVIDED ON THE UNIT.  
B) WOODEN SIDE WALLS  
Drill a pilot hole approximately one quarter inch outside of the marked  
circle. This pilot hole is used as a starting point for a saws-all or sabre saw  
blade. Cut around the marked circle staying approximately one quarter  
inch outside of the line. (This will allow the vent pipe to easily slide through  
the opening. The resulting gap will be covered by the vent terminal cover  
plates.) Repeat this step on the inside wall if necessary.  
DIRECT VENT TERMINAL INSTALLATION  
IMPORTANT  
THIS UNIT CONSISTS OF TWO VENT TERMINALS - AN INTAKE VENT  
TERMINAL AND AN EXHAUST VENT TERMINAL. THE INTAKE VENT  
TERMINAL ISA3" 45° PVC ELBOW WITHADOME MESH WIRE SCREEN  
AND THE EXHAUST VENT TERMINAL IS A 3" 45°PVC ELBOW WITH A  
MESH WIRE SCREEN.  
4. Cut a length of 3" PVC pipe about 3.5" (8.9 cm) longer than the wall  
thickness at the opening.  
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5. Glue the intake vent terminal to the section of the pipe.  
VERTICAL VENT TERMINAL INSTALLATION  
6. Slide the wall plate over the pipe to stop against intake vent terminal.  
IMPORTANT  
7. Place a bead of caulking (not supplied) around the gap between the pipe  
and the wall. Place some of the caulking on the back of the plate to hold  
it against the wall after installation.  
WHEN TERMINATING THROUGH A ROOF, THE FOLLOWING  
SPECIFICATIONS PERTAINING TO TERMINAL LOCATION MUST BE  
FOLLOWED.  
8. If the vent pipe is installed up to the wall, with a coupling on the  
end against the wall opening, the pipe with the vent terminal can be  
prepared for gluing before inserting through the wall. Slide the pipe  
through the wall and insert into coupling on the other side of the wall,  
making sure that the vent terminal ends up pointed in the correct position  
(See Figure 9).  
1. Proper support must be provided for all pipe protruding through the roof.  
2. The vertical roof terminations should be sealed with a plumbing roof boot  
or equivalent flashing.  
3. The intake vent termination and the exhaust vent termination must  
penetrate the same side of roof.  
4. The center line of the intake vent termination and the center line of the  
exhaust vent termination must be no closer than 24" (61cm).  
5. The intake vent terminal and the exhaust vent terminal must be oriented  
facing downward and the same direction.  
The specifications are displayed in Figure 10 & 11.  
NOTE: Exhaust vent terminal is installed using the same procedure.  
INSTALLATION SEQUENCE  
NOTE: BEFORE BEGINNING INSTALLATION OFANY VENT PIPE, READ  
“VENT PIPE PREPARATION” SECTION ON PAGE 12.  
1. After the points of termination have been determined, use the cover plates  
as templates to mark the holes for the vent pipes to be inserted through  
the roof.  
2. Drill a pilot hole approximately 1/4" (6 mm) outside of the marked  
circle. This pilot hole is used as a starting point for a saws-all or sabre  
saw blade. Cut around the marked circle staying approximately one  
quarter inch outside the line. (This will allow the vent pipe to easily slide  
through the opening). The resulting gap will be covered by the roof  
boot/flashing.  
3. Suspend the pipe through the center of the hole using proper support.  
4. Slide roof boot or equivalent flashing over pipe and secure roof boot  
equivalent flashing to roof.  
FIGURE 9.  
5. Seal around flashing.  
6. Terminate intake terminal and exhaust vent terminal facing down as  
shown in Figure 11.  
FIGURE 10.  
FIGURE 11.  
9
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NOTE: for Water Heaters in locations with high ambient temperatures (above  
100°F or 38°C) and/or insufficient dilution air, it is recommended that CPVC  
pipe and fittings marked ULC S636 compliant (MUST USE SUPPLIED VENT  
TERMINAL) be used.  
INSTALLATION OF VENT SYSTEM  
WARNING  
THE OPTIONAL INTAKE VENTING ARRANGEMENT AND THE  
EXHAUST VENTING ARRANGEMENT MUST BE INSTALLED TO  
RUN DIRECTLY TO THE OUTDOORS AND NOT IN ANY WAY BE  
CONNECTED TO ANOTHER VENTING SYSTEM (I.E. FURNACE,  
DRYERS OR SPACE HEATERS). IT IS CRUCIAL THAT THE VENTING  
ARRANGEMENT BE KEPT SEPARATE FROM OTHER VENTING  
SYSTEMS. IF THIS WARNING IS IGNORED, AND THE SYSTEM IS  
VENTED INCORRECTLY, IT MAY CAUSE IMPROPER OPERATION,  
FIRE, EXPLOSION, OR ASPHYXIATION.  
4. It is important that condensate not be allowed to buildup in the exhaust  
vent pipe. To prevent this from happening the pipe should be installed  
with a slight, 1/8" (3mm) per 5' (152 cm) of pipe maximum downward  
(toward terminal) slope.  
5. The vent system should be supported every 5' (152 cm) of vertical run  
and every 3' (91cm) of horizontal run of vent pipe length.  
NOTE: Stress levels in the pipe and fittings can be significantly increased  
by improper installation. If rigid pipe clamps are used to hold the pipe in  
place, or if the pipe cannot move freely through a wall penetration, the  
pipe may be directly stressed, or high thermal stresses may be formed  
when the pipe heats up and expands. Install accordingly to minimize  
such stresses.  
1. Plan the route of the vent system from the vent termination to the planned  
location of the appliance. Layout the total vent system to use the minimum  
of vent pipe and elbows possible.  
2. The installer may add up to a MAXIMUM OF FIFTY (50) EQUIVALENT  
FEET (15.2 m) of 3" pipe to the exhaust venting arrangement. This  
addition of FIFTY (50) EQUIVALENT FEET (15.2 m) of pipe on both  
the intake venting arrangement and exhaust venting arrangement must  
include any 3" PVC elbows which equals (5) EQUIVALENT FEET (1.5  
m) of pipe.  
VENT PIPE PREPARATION  
1. INITIAL PREPARATION  
A. Make sure the solvent cement you are planning to use is designed  
for the specific application you are attempting.  
B. Know the physical and chemical characteristics and limitations of  
the PVC or CPVC piping materials that you are about to use.  
Table 2. VENT LENGTH TABLE  
Number  
of 90°  
3"  
Minimum  
Pipe (Ft./M.)  
7/2  
3"  
Maximum  
Pipe (Ft./M.)  
45/13.7  
40/12.2  
35/10.7  
30/9.1  
4"  
Maximum  
Pipe (Ft./M.)  
115/35  
C. Know the reputation of your pipe and cement manufacturer and  
their products.  
Elbows  
ONE (1)  
TWO (2)  
THREE (3)  
FOUR (4)  
FIVE (5)  
SIX (6)  
D. Know your own qualifications or those of your contractor. The solvent  
welding technique of joining PVC or CPVC pipe is a specialized skill  
just as any other pipe fitting technique.  
7/2  
110/33.5  
105/32  
7/2  
7/2  
100/30.5  
95/29  
E. Closely supervise the installation and inspect the finished job before  
7/2  
---  
start-up.  
7/2  
---  
90/27.4  
F. Contact the manufacturer, supplier, or competent consulting agency  
if you have any questions about the application or installation of  
PVC or CPVC pipe.  
4" PVC may be used for a MAXIMUM intake of ONE HUNDRED TWENTY  
(120) EQUIVALENT FEET (36.6m) and a MAXIMUM exhaust of ONE  
HUNDRED TWENTY (120) EQUIVALENT FEET (36.6m). The maximum  
number of 90° elbows with the 4" venting is six (6) on the intake and six (6)  
on the exhaust.A90° elbow is equal to five (5) equivalent feet (1.5m) of pipe.  
One (1) 90° elbow is equal to two (2) 45° elbows. Any venting configuration  
using less than 50 equivalent feet should use 3" venting. See Table 2. For  
either vent diameter, the maximum vent lengths in Table 2 are EXCLUSIVE  
of the factory-installed vent component and prescribed terminations. That  
is, the equivalent vent lengths associated with the 90° elbow (installed on  
the unit) and the 45° termination elbow should NOT be considered part of  
the vent lengths referred to in Table 2.  
G. Take the time and effort to do a professional job. Shortcuts will only  
cause you problems and delays in start-up. The majority of failures  
in these systems are the result of shortcuts and/or improper joining  
techniques.  
2. SELECTION OF MATERIALS  
PRIMER  
It is recommended thatTetrahydrofuran (THF) be used to prepare the surfaces  
of pipe and fittings for solvent welding. Do not use water, rags, gasoline or  
any other substitutes for cleaning PVC or CPVC surfaces.Achemical cleaner  
such as MEK may be used.  
The 3" venting terminals (provided) must be used with the  
3" vent pipe. Two, approved 4" vent terminals (not provided) must be used  
with 4" vent pipe. See replacement parts list for terminals.  
IMPORTANT  
CEMENT  
When multiple units are direct vented through a wall (3" or 4" venting), no  
intake air terminal should be lower than the highest exhaust vent terminal.  
The only cement approved for this system is IPEX System 636 CPVC Cement  
Product for use on marked PVC and CPVC ULC S636 pipe and fittings.  
NOTE: This water heater can only be vented with PVC pipe certified and  
marked as complying with ULC S636 and glued with IPEX System 636  
CPVC Cement Product .  
SAFETY PRECAUTION: PRIMERS AND CEMENTS ARE EXTREMELY  
FLAMMABLE AND MUST NOT BE STORED OR USED NEAR HEAT OR  
OPEN FLAME. ALSO, USE ONLY IN A WELL-VENTILATED AREA.  
10  
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LOW GAS PRESSURE SWITCH  
CONTROLS AND SWITCHES  
(SEE FIGURE 12)  
All models are provided with four pressure switches. These switches are  
essential to the safe and proper operation of the unit. All switches are wired  
in series. The controller is set up to shut the unit down whenever there is a  
failure of any of the switches. It is important to understand the purpose of  
each switch.  
The Low Gas Switch (LGS) is a single-pole, normally open pressure switch  
that will close its contacts when a rising pressure of 5.0 in. (1.25Kpa) W.C.  
is encountered. The contacts will open when the pressure falls below the  
fixed set point of 4.8"WC (1.18Kpa) for natural gas models and 8.5"WC  
(2.08Kpa) for propane models. The LGS monitors the gas supply pressure  
to the heater. If the gas supply falls below 5.0 in. (1.25Kpa) W.C., the main  
burner is extinguished (if heater is running) or the heater will not start up.  
ON/OFF SWITCH  
The ON/OFF Switch is a single-pole, single-throw rocker switch. This switch  
provides 120V from the line source to the heater.  
CAUTION  
THE WATER HEATER IS POLARITY SENSITIVE. BEFORE APPLYING  
ELECTRICITY TO THIS HEATER BE CERTAIN THAT SUPPLY NEUTRAL  
WIRE TO GROUND CHECK INDICATES ZERO VOLTAGE.  
HOT SURFACE IGNITER  
The Hot Surface Igniter is a device that ignites the main burner by high  
temperature (>1800°F or >982°C). When 120VAC is applied to the igniter,  
sufficient heat is generated to ignite the main burner.Although improvements  
have been made to strengthen the igniter, it is still fragile and care must be  
taken when handling the igniter to prevent breakage.  
GAS PIPING  
Contact your local gas service company to ensure that adequate gas service  
is available and to review applicable installation codes for your area.  
FIGURE 12.  
BLOWER PROVER SWITCH  
Size the main gas line in accordance with Table 3. The figures shown are  
for straight lengths of pipe at 0.5" (125Pa) W.C. pressure drop, which is  
considered normal for low pressure systems Note that fittings such as elbows  
and tees will add to the pipe pressure drop.  
(SEE FIGURE 12)  
The Blower Prover Switch is provided on the heater to verify that the fan  
is operating. It is a positive pressure switch whose electrical contacts are  
normally open. When the fan increases the pressure in the burner, the  
pressure switch will allow the electrical contacts to close. The pressure switch  
is connected to the burner tap by a piece of tygon tubing. This tubing must  
CAUTION  
DO NOT USE FLEXIBLE GAS PIPING.  
be connected in order for the switch to change the electrical contacts. The TABLE 3. MAXIMUM CAPACITY OF PIPE IN CUBIC FEET  
OF GAS PER HOUR  
controller requires that the electrical contacts on this air flow switch be open  
(Based upon a Pressure Drop of 0.5") Water Column and 0.6 Specific  
Gravity Gas and max. gas pressure of 0.5 psig)  
before it will allow the blower to come on.  
BLOCKED OUTLET PROVER SWITCH  
LENGTH  
IN  
NORMAL IRON PIPE SIZES (INCHES)  
INPUT IN THOUSANDS BTU/HR  
(SEE FIGURE 12)  
FEET  
10  
20  
30  
40  
50  
60  
70  
80  
1/2" 3/4" 1" 1 1/4" 1 1/2" 2" 2 1/2"  
175 360 680 1400 2100 3960 6300 11000 23000  
3"  
4"  
The Blocked Outlet Prover Switch is set up to shut the unit off when a build-up  
of positive pressure in the exhaust vent pipe occurs. This switch is a positive  
pressure switch that requires an increase in pressure to change the electrical  
contacts from normally closed to open. When this switch prevents the unit  
from igniting, most likely the exhaust is blocked by some means Check to  
see if the condensate is allowed to flow freely from the exhaust elbow and  
for obstructions in the exhaust venting and exhaust vent terminal. Also verify  
that there is no more than fifty equivalent feet (15.2 m) of three inch PVC  
vent pipe on the exhaust.  
120 250 485  
950  
770  
660  
580  
530  
490  
460  
430  
400  
360  
325  
300  
280  
1460 2750 4360 7700 15800  
1180 2200 3520 6250 12800  
990 1900 3000 5300 10900  
900 1680 2650 4750 9700  
810 1520 2400 4300 8800  
750 1400 2250 3900 8100  
690 1300 2050 3700 7500  
650 1220 1950 3450 7200  
620 1150 1850 3250 6700  
550 1020 1650 2950 6000  
97  
82  
73  
66  
61  
57  
53  
50  
44  
40  
37  
35  
200 375  
170 320  
151 285  
138 260  
125 240  
118 220  
110 205  
103 195  
90  
100  
125  
150  
175  
200  
93  
84  
77  
72  
175  
160  
145  
135  
500  
460  
430  
950 1500 2650 5500  
850 1370 2450 5000  
800 1280 2280 4600  
BLOCKED INLET PROVER SWITCH  
LENGTH  
IN  
NORMAL IRON PIPE SIZES (INCHES)  
INPUT IN KW  
(SEE FIGURE 12)  
METERS 1/2" 3/4" 1" 1 1/4" 1 1/2" 2" 2 1/2"  
3"  
4"  
3.0  
6.1  
9.1  
51  
35  
28  
24  
21  
19  
18  
17  
16  
15  
13  
12  
11  
10  
105 199  
410  
278  
225  
193  
170  
155  
143  
135  
126  
117  
105  
95  
615 1160 1845 3221 6735  
The Blocked Inlet Prover Switch is set up to shut the unit off when a build-up  
of negative pressure in the intake vent pipe occurs. This switch is a negative  
pressure switch that requires an increase in negative pressure to change the  
electrical contacts from normally closed to open. The switch is connected  
to the pressure tap on the PVC flange connected to the inlet of the blower.  
When this switch prevents the unit from igniting, most likely the intake is  
blocked by some means. Check to see if there is no more than fifty equivalent  
feet (15.2 m) of three inch PVC vent pipe on the intake. Also verify that the  
intake and intake vent terminal is free of obstructions that may prevent air  
from entering the unit.  
73  
59  
50  
44  
40  
37  
35  
32  
30  
27  
25  
23  
21  
142  
110  
94  
83  
76  
70  
64  
60  
57  
51  
47  
42  
40  
428  
346  
290  
264  
237  
220  
202  
190  
182  
161  
146  
135  
126  
805 1277 2255 4626  
644 1031 1830 3748  
12.2  
15.2  
18.3  
21.3  
24.4  
27.4  
30.5  
38.1  
45.7  
53.3  
61.0  
556  
492  
445  
410  
381  
357  
337  
299  
278  
249  
234  
878  
776  
703  
659  
600  
571  
542  
483  
439  
401  
375  
1552 3192  
1391 2840  
1259 2577  
1142 2372  
1083 2196  
1010 2108  
952  
864  
776  
717  
688  
1962  
1757  
1610  
1464  
1347  
88  
82  
11  
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WARNING  
THE HEATER IS NOT INTENDED FOR OPERATION AT HIGHER  
THAN 10.5" (2.59 KPa) WATER COLUMN SUPPLY GAS PRESSURE.  
HIGHER GAS SUPPLY PRESSURES REQUIRE SUPPLEMENTAL  
REDUCING SERVICE REGULATION. EXPOSURE TO HIGHER  
GAS SUPPLY PRESSURE MAY CAUSE DAMAGE TO THE GAS  
CONTROLS WHICH COULD RESULT IN FIRE OR EXPLOSION. IF  
OVERPRESSURE HAS OCCURRED SUCH AS THROUGH IMPROPER  
TESTING OF GAS LINES OR EMERGENCY MALFUNCTION OF THE  
SUPPLY SYSTEM THE GAS VALVE MUST BE CHECKED FOR SAFE  
OPERATION. MAKE SURE THAT THE OUTSIDE VENTS ON THE  
SUPPLY REGULATORS AND THE SAFETY VENT VALVES ARE  
PROTECTED AGAINST BLOCKAGE. THESE ARE PARTS OF THE  
GAS SUPPLY SYSTEM, NOT THE HEATER. VENT BLOCKAGE MAY  
OCCUR DURING ICE STORMS.  
IT IS IMPORTANT TO GUARD AGAINST GAS VALVE FOULING FROM  
CONTAMINANTS IN THE GAS WAYS. SUCH FOULING MAY CAUSE  
IMPROPER OPERATION, FIRE OR EXPLOSION.  
FIGURE 14a. (A)JWSH100199 & (A)JWSH100250 Models Only  
IF COPPER SUPPLY LINES ARE USED THEY MUST BE INTERNALLY  
TINNED AND CERTIFIED FOR GAS SERVICE.  
BEFORE ATTACHING THE GAS LINE BE SURE THAT ALL GAS PIPE IS  
CLEAN ON THE INSIDE.  
TO TRAP ANY DIRT OR FOREIGN MATERIAL IN THE GAS SUPPLY  
LINE, A DIRT LEG (SOMETIMES CALLED A SEDIMENT TRAP OR DRIP  
LEG) MUST BE INCORPORATED IN THE PIPING (SEE FIGURE 13).  
THE DIRT LEG MUST BE READILY ACCESSIBLE AND NOT SUBJECT  
TO FREEZING CONDITIONS. INSTALL IN ACCORDANCE WITH  
RECOMMENDATIONS OF SERVING GAS SUPPLIERS. REFER TO THE  
NATIONAL FUEL GAS CODE.  
FIGURE 14b. (A)JWSH100150 Models Only  
The Gas Leak Test is performed as follows: Paint pipe connections upstream  
of gas control with a rich soap and water solution to test for leaks before  
operating main burner. Bubbles indicate gas leak. To stop leak, tighten pipe  
connections.After piping connections are checked, turn on main burner. With  
main burner in operation, paint pipe joints (including flanges), pilot gas tubing  
connections and control inlet and outlet with rich soap and water solution.  
Bubbles indicate gas leak. To stop leak, tighten flange screws, joints and  
pipe connections. Replace part if leak can’t be stopped.  
FIGURE 13.  
CONNECTION OF GAS PIPE  
1. When connecting gas pipe to unit, apply wrench to flange only. Note:  
Do not use wrench on gas valve or gas bracket. See Figure 14a & b.  
To prevent damage, care must be taken not to apply too much torque when  
attaching gas supply pipe to gas valve inlet.  
2. PERFORM THE GAS LEAK TEST ANY TIME WORK IS DONE  
ON A GAS SYSTEM TO AVOID THE POSSIBILITY OF FIRE OR  
EXPLOSION WITH PROPERTY DAMAGE, PERSONAL INJURY OR  
LOSS OF LIFE.  
Apply joint compounds (pipe dope) sparingly and only to the male threads of  
pipe joints. Do not apply compound to the first two threads. Use compounds  
resistant to the action of liquefied petroleum gases.  
12  
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DISCONNECT THE APPLIANCE AND ITS MANUAL GAS SHUTOFF  
VALVE FROM THE GAS SUPPLY PIPING SYSTEM DURING ANY  
SUPPLY PRESSURE TESTING EXCEEDING 1/2 PSIG (3.45Kpa). GAS  
SUPPLY LINE MUST BE CAPPED WHEN DISCONNECTED FROM THE  
HEATER. FOR TEST PRESSURES OF 1/2 PSIG (3.45Kpa) OR LESS, THE  
APPLIANCE NEED NOT BE DISCONNECTED, BUT MUST BE ISOLATED  
FROM THE SUPPLY PRESSURE TEST BY CLOSING THE MANUAL GAS  
SHUTOFF VALVE.  
RELIEF VALVE  
This heater is equipped with an approved temperature and pressure relief  
valve. ASME ratings cover pressure relief. CSA ratings cover release rate  
with temperature actuation.  
FOR SAFE OPERATION OF THE WATER HEATER, THE RELIEF VALVE(S)  
MUST NOT BE REMOVED OR PLUGGED.  
BEFORE PLACING THE HEATER IN OPERATION, CHECK FOR GAS  
LEAKAGE. USE SOAP AND WATER SOLUTION OR OTHER MATERIAL  
ACCEPTABLE FOR THE PURPOSE OF LOCATING GAS LEAKS. DO NOT  
USE MATCHES, CANDLES, FLAME OR OTHER SOURCES OF IGNITION  
FOR THIS PURPOSE.  
In addition to the appliance relief valve, each remote storage tank  
which may be used in conjunction with this appliance shall also be  
installed with a properly sized, rated and approved temperature (ANSI)  
and pressure (ASME) relief valve(s). This relief valve shall comply  
with the standard for relief valves for hot water supply systems. ANSI  
Z21.22-CSA 4.4.  
PURGING  
Your local code authority may have other specific relief valve  
requirements.  
Gas line purging is required with new piping or systems in which air has  
entered.  
WARNING  
CAUTION  
THE PURPOSE OF A RELIEF VALVE IS TO AVOID EXCESSIVE  
PRESSURE OR TEMPERATURE INTO THE STEAM RANGE, WHICH  
MAY CAUSE SCALDING AT FIXTURES, TANK EXPLOSION, SYSTEM  
OR HEATER DAMAGE. NO VALVE IS TO BE PLACED BETWEEN THE  
RELIEF VALVE AND THE TANK.  
PURGING SHOULD BE PERFORMED BY PERSONS EXPERIENCED IN  
THIS TYPE OF GAS SERVICE. TOAVOID RISK OF FIRE OR EXPLOSION,  
PURGE DISCHARGE MUST NOT ENTER CONFINED AREAS OR  
SPACES WHERE IGNITION CAN OCCUR. THE AREA MUST BE WELL  
VENTILATEDANDALL SOURCES OF IGNITION MUST BE INACTIVATED  
OR REMOVED.  
A DRAIN LINE MUST BE CONNECTED TO THE RELIEF VALVE TO  
DIRECT DISCHARGE TO A SAFE LOCATION TO AVOID SCALDING OR  
WATER DAMAGE. THIS LINE MUST NOT BE REDUCED FROM THE  
SIZE OF THE VALVE OUTLET AND MUST NOT CONTAIN VALVES OR  
RESTRICTIONS, NOR SHOULD IT BE LOCATED IN FREEZING AREAS.  
DO NOT THREAD OR CAP THE END OF THIS LINE. RESTRICTED OR  
BLOCKED DISCHARGE WILL DEFEAT THE PURPOSE OF THE VALVE  
AND IS UNSAFE. THE DISCHARGE LINE SHALL BE INSTALLED TO  
ALLOW COMPLETE DRAINAGE OF BOTH THE VALVE AND LINE.  
GAS METER SIZE - CITY GASES ONLY  
Be sure that the gas meter has sufficient capacity to supply the full rated gas  
input of the water heater as well as the requirements of all other gas fired  
equipment supplied by the meter. If the gas meter is too small, ask the gas  
company to install a larger meter having adequate capacity.  
GAS PRESSURE REGULATION  
WATER LINE CONNECTIONS  
Main line gas pressure to the water heater should be between a maximum  
10.5" (2.59Kpa) W.C. (14.0"/3.45Kpa for propane) and a minimum as shown  
in Table 4: that is, for Natural Gas, 4.8" (1.18Kpa) W.C. and 8.5" (2.08Kpa) for  
Propane Gas. The inlet gas pressure must not exceed the maximum value.  
A service regulator must be installed within 10' (305 cm) of unit.  
This manual provides detailed installation diagrams (see back section of this  
manual) for typical methods of application for the water heaters.  
The water heater may be installed by itself, or with a separate storage  
tank.  
WARNING  
FAILURE TO INSTALL A PRESSURE REGULATOR WITHIN 10 FEET OF  
THE WATER HEATER CAN RESULT IN LEAKAGE OF FLUE GASES INTO  
THE SURROUNDING ROOM. SERIOUS PERSONAL INJURY OR DEATH  
COULD RESULT FROM INHALATION OF CARBON MONOXIDE GAS.  
CLOSED SYSTEM  
CAUTION  
Aclosed system will exist if a check valve (without bypass), pressure reducing  
valve (without bypass), or a water meter (without bypass) is installed in the  
cold water line between the water heater and street main (or well).  
GAS VALVES  
Excessive pressure may develop causing premature tank failure or  
intermittent relief valve operation. This type of failure is not covered  
by the limited warranty. An expansion tank or a similar device may be  
required in the inlet supply line between the appliance and the meter or  
valve to compensate for the thermal expansion of water under supply  
pressure.  
WARNING  
SHOULD OVERHEATING OCCUR OR THE GAS SUPPLY FAIL TO  
SHUT OFF, TURN OFF THE MANUAL GAS CONTROL VALVE TO THE  
APPLIANCE.  
SYSTEM CONNECTIONS  
If a water heater is installed in a closed water system, check local codes  
or contact the water supplier or local plumbing inspector on how to control  
this situation.  
The system installation must conform to these instructions and to the local  
code authority having jurisdiction. Good practice requires that all heavy  
piping be supported.  
WATER (POTABLE) HEATING AND SPACE HEATING  
THERMOMETERS (Not Supplied)  
1. All piping components connected to this unit for space heating  
applications shall be suitable for use with potable water.  
Thermometers should be obtained and field installed as shown in the  
installation diagrams.  
2. Toxic chemicals, such as those used for boiler treatment, shall  
NEVER be introduced into this system.  
Thermometers are installed in the system as a means of detecting the  
temperature of the outlet water supply.  
13  
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3. This unit may never be connected to any existing heating system or  
component(s) previously used with non-potable water heating  
appliance.  
THE CONTROLLER TO MALFUNCTION. A HIGH QUALITY POWER  
CONDITIONER MUSTBE INSTALLED IFTHEABOVE CONDITIONS EXIST.  
MALFUNCTIONS CAUSED BY A POOR ELECTRICAL SUPPLY ARE NOT  
COVERED UNDER YOUR WARRANTY.  
4. When the system requires water for space heating at temperatures higher  
than required for domestic water purposes, a tempering valve must be  
installed. Please refer to installation diagrams on pages 23 through 28 in  
back of manual for suggested piping arrangements.  
The controller is wired to the heater as shown in Figure 15. The model and  
rating plate provides the electrical information needed to size the complete  
heater branch supply.  
All electrical work must be installed in accordance with the Canadian Electrical  
Code, CSA C22.1 and local requirements.  
HEATER WIRING  
IF ANY OF THE ORIGINAL WIRE AS SUPPLIED WITH THE APPLIANCE  
MUST BE REPLACED, IT MUST BE REPLACED WITH 105°C OR ITS  
EQUIVALENT, EXCEPT IN THE BURNER HOUSING. IN THIS CASE USE  
200°C WIRE.  
When installed, the appliance must be electrically grounded in accordance  
with local codes or, in the absence of local codes, with the Canadian Electrical  
Code, CSA C22.1.  
DO NOT ENERGIZE THE BRANCH CIRCUIT BEFORE THE HEATER TANK  
IS FILLED WITH WATER.  
THE COMPUTER CONTROL REQUIRESASOURCE OF STABLE CLEAN  
ELECTRICITY FOR PROPER OPERATION. INSTALLING THE HEATER  
ON A BRANCH CIRCUIT THAT HAS ELECTRONIC NOISE, IS SUBJECT  
TO FLUCTUATIONS IN VOLTAGE LEVEL OR HAS AN APPLIANCE  
WHICH GENERATES EMF OF RFI INTERFERENCE CAN CAUSE  
NOTE: This controller is Polarity Sensitive. If the Hot and Neutral Supply  
Voltage is reversed, the controller will not sense flame. Verify polarity before  
connecting the unit.  
FIGURE 15.  
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USING THE ELECTRONIC CONTROLLER  
1.Overview  
Interaction with the water heater controller is done through an up, a down, and three operation buttons. These buttons are illustrated to the right. Operation  
of the three lower buttons is defined immediately above them on the screen. The [UP] and [DN] buttons are used to navigate through the menus and make  
adjustments to the water heater.  
While the water heater is operating, the user interface will display the desktop screen (if there are no active faults or warnings). An example of this screen  
is shown to the right. The first temperature on this screen is the temperature of the water inside the tank. The second temperature on this screen is the  
Operating Set Point. The Operating Set Point is the temperature at which the water heater will maintain the water inside the tank. The third line on the  
screen is a text description of the Operational State of the water heater (please see Operating States for more details).  
The following status icons describe graphically operational details of the heater. The legend of all the status icons is listed below.  
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2. Operating States  
In the main desktop screen, there are some specific Operating States that are indicated on the status line. These are summarized below:  
ACTION:  
3. Adjusting the Operating Set Point  
Press Change then use the UP and DOWN buttons to change the Set  
Point.  
The Operating Set Point of this water heater determines the regulated  
temperature for the water in the tank. This parameter is adjusted in the  
Temperature menu. Items in this menu allow you to monitor different tem-  
perature readings in the tank along with adjusting the Operating Set Point  
and Differential.  
Note: This procedure can also be used to change the Differential. The  
Tank, Upper and Lower Temperatures are not user changeable. They are  
determined by the temperature probes on the heater.  
ACTION:  
From the desktop screen, press Menu.  
DISPLAY:  
DISPLAY:  
ACTION:  
ACTION:  
From the Main Menu, press Select to enter the "Temperatures" screen.  
Press Update to accept the change or Cancel to reset it.  
DISPLAY:  
DISPLAY:  
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There are two types of conditions that can occur during operation. These  
are Warnings and Faults:  
4. Changing the Display Units  
The display interface to the heater has the option of selecting between de-  
grees Fahrenheit and degrees Celsius for temperature displays. This can be  
found in the “Display Settings” menu. Also in this menu, you may adjust how  
the backlight operates and the contrast of the LCD screen.  
Warnings: This is a non-safety related condition that the control has  
detected that may cause the water heater to operate in a less than optimal  
condition, but does not pose a safety concern.  
ACTION:  
NOTE: When these conditions occur, continued heating cycles will continue  
and the heater will attempt to regulate the water in the tank to the Operating  
Set Point.  
From the Main Menu, press the DOWN button to highlight "Display Set-  
tings" then press Select.  
DISPLAY:  
Example of a Warning:  
ACTION:  
• Faults: This is a safety related condition that has been detected by the  
heater.  
Use the UP and DOWN buttons to highlight the desired setting. Then  
press Change. Again, use the UP and DOWN buttons to scroll through the  
options for that setting.  
NOTE: When these conditions occur, the water heater will not continue any  
further heating cycles and the water will no longer be heated until the condi-  
tion is corrected and, in most cases, power has been cycled.  
DISPLAY:  
Example of a Fault:  
ACTION:  
Press Update to accept the change or Cancel to reject it.  
Advanced Diagnostics Information  
When a fault or warning has been declared, advanced information can be  
found in the control. By pressing the Advanced button, detailed information  
can be found regarding diagnosing and resolving the problem.  
DISPLAY:  
WARNING: Usage of the Advanced information requires ability equiva-  
lent to that of a licensed tradesmen in the field involved.  
6. Access to the Current Fault or Warning  
When a fault or warning has been detected by the control, it will automatically  
be displayed on the screen and the back light will blink. If you choose to  
leave the current fault or warning by pressing the Back key, you can always  
return to the fault screen through the menu.  
5. Fault and Warning Conditions  
This water heater is equipped with electronic controls that have the ability  
to monitor almost all aspects of the water heater operation. In the case that  
there is an undesirable or unsafe condition that occurs, the water heater  
controls will detect this condition and determine the appropriate action. Part  
of this is displaying the information on the LCD in plain text that accurately  
describes the condition and diagnostics information that can be used to  
correct the issue.  
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ACTION:  
7. Viewing the Fault History  
To get to the current fault information screen, press Menu.  
The controller for this water heater will store a history of ten of the last Fault  
and Warning conditions that occurred. This is stored in the Fault History.  
Along with all the information about the fault, including a estimate time of  
when the fault occurred, information regarding the advanced diagnostics for  
that fault can be accessed at any time.  
DISPLAY:  
ACTION:  
Press the DOWN button for more information.  
DISPLAY:  
ACTION:  
Press the DOWN button to highlight "current Fault" and press Select.  
DISPLAY:  
ACTION:  
Press the DOWN key to scroll through the fault history. If you select a  
specific fault or warning, you may press the VIEW button to view details  
regarding this fault.  
DISPLAY:  
ACTION:  
Press the DOWN button for more information.  
DISPLAY:  
8. Viewing Information About the Heater  
The electronic control for this water heater monitors many different aspects  
of the water to ensure safe and optimal operation. Much of the information  
monitored is available to view in two areas of the control. The first is the  
"Heater Status" and; the second is "Heater Information." These items can be  
selected through the main menu in the same fashion as described above.  
In these menus, detailed information about the water heater and the current  
status of specific conditions can be found.  
PRIOR TO START UP  
REQUIRED ABILITY  
Be certain that the water heater is full of water, that air is purged from all lines,  
there are no leaks (gas and water), and all inlet water lines are open.  
INSTALLATION OR SERVICE OF THIS WATER HEATER REQUIRES  
ABILITY EQUIVALENT TO THAT OF A LICENSED TRADESMAN IN THE  
FIELD INVOLVED. PLUMBING, AIR SUPPLY, VENTING, GAS SUPPLY  
AND ELECTRICAL WORK ARE REQUIRED.  
The following test equipment should be on hand (all test equipment must be  
acclimated to ambient temperature before calibration and use.)  
Before attempting start-up, thoroughly study and familiarize yourself with  
the exact sequence of operation and all other details on the specific heater  
being used.  
– Two U-tube manometers or calibrated pressure gages that can read  
0-10" (0-2.5Kpa) and 0-35" (0-8.7Kpa) W.C. pressure gauges.  
Attach a gas pressure gauge or manometer to the upstream side of  
main gas cock and a gas pressure gauge or manometer to the manifold  
pressure tap.  
The power burner is equipped with an ignition system which automatically  
sequences prepurge and ignition, senses and ignites main burner flame and  
sequences burner operation. Heater is equipped with an ignition control which  
locks out after three unsuccessful ignition attempts. Familiarize yourself with  
the sequence of operation of this unit prior to start-up.  
You are now ready to begin the burner start-up procedure.  
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5. Check the vent system seams and joints and ensure that there is no  
OPERATING INSTRUCTIONS  
discharge of flue products into the room.  
IMPORTANT  
6. Check the input rate.  
IT IS RECOMMENDED THAT A QUALIFIED SERVICE TECHNICIAN  
PERFORM THE INITIAL FIRING OF THE HEATER. AT THIS TIME THE  
USER SHOULD ASK THE TECHNICIAN ANY QUESTIONS IN REGARD  
TO THE OPERATION AND MAINTENANCE OF THE UNIT.  
For appliance installation locations with elevations above 6500 feet  
(1982 meters) refer to HIGH ALTITUDE INSTALLATIONS section of this  
manual.  
a. Attach a pressure gauge (manometer) to the manifold pressure tap  
(Figure 16) and refer to Table 4, page 20 for correct pressure.  
CAUTION  
BEFORE PROCEEDING WITH THE OPERATION OF THE UNIT, MAKE  
SURE HEATER AND SYSTEM ARE FILLED WITH WATER AND ALL AIR  
IS EXPELLED FROM HEATER AND PIPING.  
b. Use this formula to “clock” the meter. Be sure other gas consuming  
appliances are not operating during this interval.  
NEVER OPERATE THE HEATER WITHOUT FIRST BEING CERTAIN IT IS  
FILLED WITH WATERANDATEMPERATUREANDAPRESSURE RELIEF  
VALVE IS INSTALLED IN THE RELIEF VALVE OPENING OF THE HEATER.  
DO NOT ATTEMPT TO OPERATE HEATER WITH COLD WATER INLET  
VALVE CLOSED.  
3600  
X H = Btuh  
T
Should it be necessary to adjust the gas pressure to the burner, to obtain  
the full input rate, the steps below should be followed:  
FILLING:  
T = Time in seconds to burn 1 cubic foot of gas. (With a stopwatch read  
the gas meter and measure the amount of time required for the  
heater to consume 1 cubic foot of gas.)  
H = Heating value of gas (in Btu’s per cubic foot of gas).  
Btuh = Actual heater input rate, in Btuh.  
1. Close the heater drain valve.  
2. Open a nearby hot water faucet to permit the air in the system to escape.  
3. Fully open the cold water inlet pipe valve allowing the heater and piping  
to be filled.  
4. Close the hot water faucet as water starts to flow.  
5. The heater is ready to be operated.  
EXAMPLE: (Using (A)JWSH100199N Model)  
T = 25.25 seconds  
H = 1050 Btu/ft.  
BTUH = ?  
3600  
25.25  
THE MAIN MANUAL GAS SHUTOFF VALVE MUST HAVE BEEN CLOSED  
FOR AT LEAST FIVE (5) MINUTES. THIS WAITING PERIOD IS AN  
IMPORTANT SAFETY STEP. ITS PURPOSE IS TO PERMIT GAS THAT  
MIGHT HAVE ACCUMULATED IN THE COMBUSTION CHAMBER TO  
CLEAR. IF YOU DETECT GAS AT THE END OF THIS PERIOD, DO NOT  
PROCEED WITH LIGHTING. RECOGNIZE THAT GAS ODOR, EVEN IF  
IT SEEMS WEAK, MAY INDICATE THE PRESENCE OF ACCUMULATED  
GAS SOMEPLACE IN THEAREAWITHARISK OF FIRE OR EXPLOSION.  
SEE THE FRONT PAGE FOR STEPS TO BE TAKEN.  
X 1050 = 150,000 Btuh (44 Kw)  
3
For high altitude installations, compare result to the derated input required  
for the elevation at the installation location.  
c. Remove the pressure regulator cover screw and adjust the pressure by  
turning the adjusting screw with a small screwdriver. Do not exceed 4.0"  
(1 kPa) natural gas models and 10.0" W.C. (2.5Kpa) on the propane  
models.  
DO NOT USE THIS HEATER IF ANY PART HAS BEEN UNDER WATER.  
IMMEDIATELY CALL A QUALIFIED SERVICE TECHNICIAN TO INSPECT  
THE HEATERAND TO REPLACEANY PART OF THE CONTROL SYSTEM  
AND ANY GAS CONTROL WHICH HAS BEEN UNDER WATER.  
Clockwise to increase gas pressure and input rate.  
Counterclockwise to decrease gas pressure and input rate.  
LIGHT THE UNIT IN ACCORDANCE WITH THE OPERATING  
INSTRUCTIONS LABEL ATTACHED TO THE HEATER.  
d. “Clock” the meter as in step (b) above.  
e. Repeat steps (c) and (d) until the specified input rate is achieved.  
f. Turn the manual gas valve to “OFF”. Replace the pressure regulator  
cover screw. Remove the pressure gauge or manometer from the  
manifold pressure tap. Replace the set screw in the manifold pressure  
tap. If the gas pressure regulator cannot be adjusted to give the full  
input rating with sufficient gas pressure at the valve, check to ensure  
the unit is equipped with the correct orifice.  
THESE INSTRUCTIONS ARE REPEATED IN THE LIGHTING AND  
OPERATING LABEL ILLUSTRATION ON PAGE 20 IN THIS MANUAL.  
ADJUSTMENT PROCEDURE  
INITIAL START-UP - (A)JWSH100150 MODEL  
Main line gas pressure to the water heater for natural gas should be between  
a maximum of 10.5" (2.59Kpa for natural gas) W.C. (14.0"/3.45Kpa for  
propane) and a minimum as shown in Table 4: that is, for Natural Gas, 4.8  
(1.18Kpa) W.C. and 8.5" (2.08Kpa) for Propane Gas. The inlet gas pressure  
must not exceed the maximum value. A service regulator must be installed  
within 10' (305 cm) of the unit.  
ADJUSTMENT PROCEDURE  
INITIAL START-UP - (A)JWSH100199 & (A)JWSH100250  
Main line gas pressure to the water heater for natural gas should be between  
a maximum of 10.5" (2.59Kpa for natural gas) W.C. (14.0"/3.45Kpa for  
propane) and a minimum as shown in Table 4: that is, for Natural Gas 4"  
(.98Kpa) W.C. and 9.0" (1.97Kpa) for Propane Gas. The inlet gas pressure  
must not exceed the maximum value. A service regulator must be installed  
within 10' (305 cm) of the unit.  
1. Check gas line pressure with a manometer.  
2. Check manifold pressure (see Table 4, page 20) using a pressure  
gauge (manometer) connected to the manifold pressure tap on the  
gas control valve.  
The (A)JWSH100199 and (A)JWSH100250 models incorporate a new gas  
control, which operates at 0"W.C. (0kPa) for both natural and propane gas.  
These models are configured prior to being shipped from the factory and  
no adjustments are necessary prior to startup. The controller monitors the  
air-flow and makes adjustments to the fan speed which in effect controls  
the amount of gas flow. Therefore, the unit will self-adjust to acquire the  
correct amount of input.  
If full rate adjustment is required, remove cover screw from top of the  
gas control valve.  
Using a small screwdriver, turn adjusting screw clockwise  
to increase  
or counterclockwise to decrease gas pressure to obtain 4.0" (1 kPa)  
for natural gas and 10.0" W.C. (2.5 Kpa) for L.P. Gas.  
Once the unit is installed and filled with water and the inlet pressures  
confirmed, simply turn the switch "on" and observe operation. Cycle the unit  
3. Cycle the burner on and off several times to check its operation.  
4. Check the operation of the limit and operating controls.  
"off" and "on" several times to ensure proper operation.  
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HIGH ALTITUDE INSTALLATIONS  
WARNING  
UNDER NO CIRCUMSTANCES SHOULD THE INPUT EXCEED THE RATE  
SHOWN ON THE HEATER RATING PLATE. OVER FIRING COULD RESULT  
IN DAMAGE OR SOOTING OF THE HEATER.  
WARNING  
THE(A)JWSH100199AND(A)JWSH100250HEATERSARECERTIFIEDFORUSE  
WITHOUT MODIFICATION FOR ALTITUDES UP TO 10,100 ft. (3078 m). THE (A)  
JWSH100150 HEATERSARE CERTIFIED FOR USE WITHOUTMODIFICATION  
FOR ALTITUDES UP TO 7,700 ft. (2347 m). INSTALLATIONS ABOVE THESE  
ALTITUDES MAY REQUIRE REPLACEMENT OF THE BURNER ORIFICE. CALL  
THE TECHNICAL CENTER @ (888) 479-8324 FOR REQUIREMENTS.  
CATHODIC PROTECTION  
CAUTION  
HYDROGEN GAS CAN BE PRODUCED IN A HOT WATER SYSTEM  
SERVED BY THIS HEATER THAT HAS NOT BEEN USED FOR A LONG  
PERIOD OF TIME (GENERALLY TWO WEEKS OR MORE). HYDROGEN  
GAS IS EXTREMELY FLAMMABLE. To reduce the risk of injury under these  
conditions, it is recommended that a hot water faucet be opened for several  
minutes before using any electrical appliance connected to the hot water  
system. If hydrogen is present, there will probably be an unusual sound such  
as air escaping through the pipe as the water begins to flow. There should  
be no smoking or open flame near the faucet at the time it is open.  
Some gas utility companies derate their gas for altitude, making it unnecessary  
to install high altitude orifices. Call the local gas or utility company to verify  
BTU content.  
Due to the input rating reduction at high altitudes, the output rating of the  
appliance is also reduced and should be compensated for in the sizing of  
the equipment for applications.  
PRECAUTIONS  
MAINTENANCE  
IF THE UNIT IS EXPOSED TO THE FOLLOWING, DO NOT OPERATE  
HEATER UNTIL ALL CORRECTIVE STEPS HAVE BEEN MADE BY A  
QUALIFIED SERVICEMAN.  
GENERAL  
KEEP APPLIANCE AREA CLEAR AND FREE FROM COMBUSTIBLE  
MATERIALS, GASOLINE AND OTHER FLAMMABLE VAPORS AND  
LIQUIDS. (SEE WARNING ON PAGE 5, LOCATING THE HEATER).  
1. FLOODING TO OR ABOVE THE LEVEL OF THE BURNER OR CONTROLS  
2. EXTERNAL FIRING  
3. DAMAGE  
Water heater maintenance includes periodic tank flushing and cleaning, and  
removal of lime scale. The unit should be inspected and adjusted to maintain  
proper combustion. Refer to the following table. A periodic inspection of the  
venting system should be made. Where used, the water circulating pump  
should be oiled.  
4. FIRING WITHOUT WATER  
5. SOOTING  
NEVER OPERATE THE HEATER WITHOUT FIRST BEING CERTAIN IT IS  
FILLED WITH WATER AND A TEMPERATURE AND PRESSURE RELIEF  
VALVE IS INSTALLED IN THE RELIEF VALVE OPENING OF THE HEATER.  
MAINTENANCE SCHEDULE  
SHOULDOVERHEATINGOCCURORTHEGASSUPPLYFAILTOSHUTOFF,  
TURN OFF THE MANUAL GAS CONTROL VALVE TO THE APPLIANCE.  
Following are the instructions for performing some of the recommended  
maintenance. Unit inspection and adjustment should be performed by a  
competent technician.  
GENERAL INFORMATION  
TABLE 5  
POWER BURNER  
COMPONENT OPERATION  
INTERVAL  
REQUIRED  
The initial start-up procedure of the unit is provided on page 18.  
The sequence of operation of the unit is provided on page 15.  
Tank  
Sediment  
Removal  
Monthly  
Flushing  
It is important to note that the controller has a reset button on the control  
box, Figure 1. The reset button is a safety device and would not normally  
be used.  
Tank  
Lime Scale  
Removal  
Semi  
UN-LIME®  
Delimer  
HIGH LIMIT  
Annually  
The high limit (not adjustable) is factory set to cutout at 202°F (94°C). The  
controller must be manually reset by depressing the reset button on front of  
the control when water temperature drops to below 160°F (71°C).  
Relief Valve  
Inspect  
Semi  
Annually  
TABLE 4  
Clean Inlet  
Screen and  
Blower Wheel  
Blower  
As Required  
Soft Brush  
Vent System  
Inspect  
Every 3  
Months  
Joints should  
be sealed  
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FOR YOUR SAFETY READ BEFORE OPERATING  
WARNING:  
If you do not follow these instructions exactly, a fire or  
explosion may result causing property damage, personal injury or loss of life.  
OPERATING INSTRUCTIONS  
TURN OFF GAS TO APPLIANCE  
(A)JWSH100150 ONLY.  
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FOR YOUR SAFETY READ BEFORE OPERATING  
WARNING:  
If you do not follow these instructions exactly, a fire or  
explosion may result causing property damage, personal injury or loss of life.  
OPERATING INSTRUCTIONS  
TURN OFF GAS TO APPLIANCE  
(A)JWSH100199 & (A)JWSH100250 MODELS ONLY.  
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FLUSHING  
1. Turn off the heater electrical disconnect switch.  
2. Open a hot water faucet until the water runs cool and then close the hot  
water faucet.  
3. Open the drain valve and allow water to flow until it runs clean.  
4. Close the drain valve when finished flushing.  
5. Turn on the heater electrical disconnect switch.  
DRAINING  
The heater must be drained if it is to be shut down and exposed to freezing  
temperatures. Maintenance and service procedures may also require draining  
the heater.  
1. Turn off the heater electrical disconnect switch.  
2. Open a nearby hot water faucet until the water runs cool.  
3. Close the cold water inlet valve to heater.  
4. Open the heater drain valve.  
FIGURE 16.  
To dissolve and remove the more stubborn mineral deposits, UN•LIME®  
Professional Delimer should be used.  
5. If the heater is being drained for an extended shutdown, it is suggested  
the drain valve be left open during this period.  
UN•LIME® Professional Delimer is an easy to handle patented food grade  
acid formulated specifically for lime scale removal from all types of water  
using equipment. Available in 1 gallon (3.8L) (part no. 4763) and 5 gallon  
(19L) (part no. 4813) sizes. Hydrochloric base acids are not recommended  
for use on glass-lined tanks.  
• Follow FILLING instructions when restoring hot water service.  
SEDIMENT REMOVAL  
Waterborne impurities consist of the particles of soil and sand which settle  
out and form a layer of sediment on the bottom of the tank.  
Form No. 4800, entitled “Why, When and How”, describes tank cleaning  
methods and materials. UN•LIME and the booklet may be obtained through  
the tech. center.  
For convenience, sediment removal and lime scale removal should be  
performed at the same time.  
The cleanout opening is shown in Figure 16. To clean heater through cleanout  
opening, proceed as follow:  
LIME SCALE REMOVAL  
The amount of calcium carbonate (lime) released from water is in  
direct proportion to water temperature and usage. The higher the water  
temperature or water usage, the more lime deposits are dropped out of  
the water. This is the lime scale which forms in pipes, heaters and on  
cooking utensils.  
1. Turn off the water heater electrical disconnect switch and open a nearby  
hot water faucet until the water runs cool, draining the water heater  
completely.  
2. Remove outer cover plate from lower side of heater jacket.  
3. Remove cover from cleanout opening.  
Lime accumulation not only reduces the life of the equipment but also reduces  
efficiency of the heater and increases fuel consumption.  
4. Remove lime, scale or sediment using care not to damage the  
glass-lining.  
The usage of water softening equipment greatly reduces the hardness of the  
water. However, this equipment does not always remove all of the hardness  
(lime). For this reason it is recommended that a regular schedule for deliming  
be maintained.  
5. Inspect cleanout plate gasket: If new gasket is required, replace with  
kit # 9004099215.  
The depth of lime buildup should be measured periodically. Heaters will  
have about 3" (7.6cm) of lime buildup when the level of lime has reached the  
bottom of the cleanout opening or about 1" (2.5cm) of lime buildup if it has  
reached the drain valve opening. A schedule for deliming should be set up,  
based on the amount of time it would take for a 1" (2.5cm) buildup of lime.  
6. Install cleanout plate. Be sure to draw plate up tight by tightening screws  
securely.  
7. Close drain valve, open water inlet line and turn on the water heater  
electrical disconnect switch.  
Example 1:  
Initial inspection shows 1/2" (1.3cm) of lime accumulation. Therefore, the  
heater can be delimed once a year.  
8. Check for water leakage.  
9. Replace outer jacket cover plate.  
POWERED ANODE SYSTEM  
Example 2 :  
Initial inspection shows 2" (5cm) of lime accumulation. Therefore, the  
heater should be delimed every 3 months.  
The (A)JWSH heaters are factory equipped with a powered anode system.  
The anodes are of a permanent design and do not need replacing unless  
damaged.  
Sediment and lime scale removal may be accomplished through the cleanout  
opening furnished on the heater, see Figure 25. The heater must be drained,  
see DRAINING, before removing cleanout cover on tank.  
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to build until the relief valve actuation pressure is equaled. Then, the  
relief valve will open, allowing some water to escape, slightly lowering  
the pressure.  
DRAIN VALVE AND ACCESS PANELS  
The heaters are equipped with a 3/4" drain valve.  
An access panel covers the cleanout opening in the tank which is sealed by  
a gasket and cover, figure 25.  
Contact your water supplier or local plumbing inspector on how to control  
this situation.  
Two common corrections are listed in the Checklist and Service Information  
which appears later in this manual.  
RELIEF VALVE  
At least twice a year, the temperature and pressure relief valve should be  
checked to ensure that it is in operating condition. To check the relief valve,  
lift the lever at the end of the valve several times. The valve should seat  
properly and operate freely.  
ABOVE ALL, DO NOT PLUG THE TEMPERATURE AND PRESSURE  
RELIEF VALVE. THIS IS NOT A SOLUTION AND CAN CREATE A  
HAZARDOUS SITUATION.  
If water does not flow, remove and inspect for obstructions or corrosion.  
Replace with a new valve of the recommended size as necessary. Inspection  
of the valve should be performed at least every three years. Do not attempt  
to repair the valve, as this could result in improper operation and a tank  
explosion. In areas with poor water conditions, it may be necessary to inspect  
the T&P valve more often than every three years.  
CIRCULATING PUMP  
The water heating system may include a circulating pump. Where used, it  
should be lubricated as directed by the circulator manufacturer.  
VENT SYSTEM  
CAUTION  
Examine the vent system every 3 months. Points of inspection are  
as follows:  
BEFORE MANUALLY OPERATING THE VALVE, MAKE SURE THAT A  
DRAIN LINE HAS BEEN ATTACHED TO THE VALVE TO DIRECT THE  
DISCHARGETOAN OPEN DRAIN. FAILURETOTAKETHIS PRECAUTION  
COULD MEAN CONTACT WITH EXTREMELY HOT WATER PASSING OUT  
THE VALVE DURING THIS CHECKING OPERATION.  
1. Check for obstructions and/or deterioration of vent piping and vent hood.  
Replace immediately where needed.  
2. Vent pipe and vent hood screen should be cleaned of foreign material and  
soot. The screen is located inside the vent hood outlet and is accessible  
from the outside of the hood. Do not reach inside the vent hood when  
the heater is in operation.  
If the temperature and pressure relief valve on the heater discharges  
periodically or continuously, it may be due to thermal expansion of water in  
a closed water supply system, or, it may be due to a faulty relief valve.  
Thermal expansion is the normal response of water when it is heated.  
In a closed system, thermal expansion will cause the system pressure  
3. Check all vent system connections for leakage and reseal as required  
using Hi Temp Silicone sealer or equivalent.  
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INSTALLATION DIAGRAMS  
ONE TEMPERATURE - ONE HEATER VERTICAL STORAGE TANK FORCED CIRCULATION  
WITH OR WITHOUT BUILDING RECIRCULATION  
CAUTION: IF BUILDING COLD  
WATER SUPPLY HAS A BACK-  
FLOW PREVENTER, CHECK  
VALVEORWATERMETERWITH  
CHECK VALVE PROVISIONS  
FOR THERMAL EXPANSION  
OF WATER IN THE HOT WATER  
SYSTEM MUST BE PROVIDED  
NOTE: CONNECT RETURN  
LINE FROM HOT WATER  
CIRCULATING LOOP (IF USED)  
TO COLD WATER INLET LINE.  
CAUTION: IF THE PLUMBING  
REQUIRES THE USE OF PIPES  
WITH DISSIMILAR MATERIAL(FOR  
EXAMPLE, STEEL AND COPPER),  
USE DIELECTRIC UNIONS TO  
PREVENTAN ELECTRO-GALVANIC  
ACTION BETWEEN THE PIPING  
COMPONENTS WITH DISSIMILAR  
MATERIALS.  
* PIPE TO OPEN DRAIN  
INSTALL IN ACCORDANCE  
WITH LOCAL CODES  
ONE TEMPERATURE - ONE HEATER HORIZONTAL STORAGE TANK  
FORCED CIRCULATION WITH OR WITHOUT BUILDING RECIRCULATION  
DANGER  
TEMPERATURE SETTING SHOULD NOT EXCEED  
SAFE TEMPERATURE AT FIXTURES. SEE WATER  
TEMPERATURE CONTROL WARNING ON PAGE  
3. IF HIGHER PREHEAT TEMPERATURES ARE  
NECESSARY TO OBTAIN ADEQUATE BOOSTER  
OUTPUT, ADD AN ANTI-SCALD VALVE FOR HOT  
WATER SUPPLIED TO FIXTURES.  
*PIPE TO OPEN DRAIN  
INSTALL IN ACCORDANCE  
WITH LOCAL CODES  
CAUTION: IF THE PLUMBING  
REQUIRES THE USE OF PIPES  
WITH DISSIMILAR MATERIAL(FOR  
EXAMPLE, STEELAND COPPER),  
USE DIELECTRIC UNIONS TO  
P R E V E N T A N E L E C T R O -  
GALVANIC ACTION BETWEEN  
THE PIPING COMPONENTS WITH  
DISSIMILAR MATERIALS.  
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TWO TEMPERATURE - ONE HEATER HIGH TEMPERATURE  
WITH OR WITHOUT BUILDING RECIRCULATION  
*PIPE RELIEF VALVE TO OPEN DRAIN.  
DANGER  
NOTE:  
IF TEMPERED WATER IS  
TEMPERATURE SETTING SHOULD NOT EXCEED  
SAFE TEMPERATURE AT FIXTURES. SEE WATER  
TEMPERATURE CONTROL WARNING ON PAGE 3. IF  
HIGHER PREHEAT TEMPERATURES ARE NECESSARY  
TO OBTAIN ADEQUATE BOOSTER OUTPUT, ADD AN  
ANTI-SCALD VALVE FOR HOT WATER SUPPLIED TO  
FIXTURES.  
RECIRCULATED, RETURN LINE SHOULD  
BE CONNECTED AT POINT “A”.  
INSTALL IN ACCORDANCE WITH LOCAL  
CODES.  
CAUTION: IF THE PLUMBING  
REQUIRES THE USE OF PIPES  
WITH DISSIMILAR MATERIAL(FOR  
EXAMPLE, STEEL AND COPPER),  
USE DIELECTRIC UNIONS TO  
PREVENTANELECTRO-GALVANIC  
ACTION BETWEEN THE PIPING  
COMPONENTS WITH DISSIMILAR  
MATERIALS.  
CAUTION: IF BUILDING COLD WATER SUPPLY HAS A  
BACK-FLOW PREVENTER, CHECK VALVE OR WATER  
METER WITH CHECK VALVE PROVISIONS FOR  
THERMAL EXPANSION OF WATER IN THE HOT WATER  
SYSTEM MUST BE PROVIDED.  
26  
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TWO TEMPERATURE - TWO HEATERS HIGH TEMPERATURE  
WITH OR WITHOUT BUILDING RECIRCULATION  
CAUTION: IF THE PLUMBING  
REQUIRES THE USE OF PIPES  
WITH DISSIMILAR MATERIAL(FOR  
EXAMPLE, STEEL AND COPPER),  
USE DIELECTRIC UNIONS TO  
PREVENTANELECTRO-GALVANIC  
ACTION BETWEEN THE PIPING  
COMPONENTS WITH DISSIMILAR  
MATERIALS.  
CAUTION: IF THE PLUMBING  
REQUIRES THE USE OF PIPES  
WITH DISSIMILAR MATERIAL(FOR  
EXAMPLE, STEEL AND COPPER),  
USE DIELECTRIC UNIONS TO  
PREVENTANELECTRO-GALVANIC  
ACTION BETWEEN THE PIPING  
COMPONENTS WITH DISSIMILAR  
MATERIALS.  
FOR MULTIPLE HEATER INSTALLATION SEE MANIFOLD KIT  
SPECIFICATIONS, PAGE 33.  
DANGER  
TEMPERATURE SETTING SHOULD NOT EXCEED SAFE TEMPERATURE  
AT FIXTURES. SEE WATER TEMPERATURE CONTROL WARNING ON  
PAGE 3. IF HIGHER PREHEAT TEMPERATURES ARE NECESSARY TO  
CAUTION: IF BUILDING COLD WATER SUPPLY HAS A BACK-FLOW  
PREVENTER, CHECK VALVE OR WATER METER WITH CHECK VALVE  
PROVISIONS FOR THERMAL EXPANSION OF WATER IN THE HOT OBTAIN ADEQUATE BOOSTER OUTPUT, ADD AN ANTI-SCALD VALVE  
WATER SYSTEM MUST BE PROVIDED.  
FOR HOT WATER SUPPLIED TO FIXTURES.  
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TWO TEMPERATURE - TWO HEATERS (ONE PRE-HEATER/ONE BOOSTER HEATER)  
WITH OR WITHOUT BUILDING RECIRCULATION  
* PIPE RELIEF VALVE TO OPEN DRAIN  
DANGER  
TEMPERATURE SETTING SHOULD NOT EXCEED SAFE TEMPERATURE  
** 140°F (60°C) TO 150°F (66°C) SHOULD BE MAXIMUM WATER  
TEMPERATURE MAINTAINED IN THE PRE-HEATERS.  
AT FIXTURES. SEE WATER TEMPERATURE CONTROL WARNING ON  
PAGE 3. IF HIGHER PREHEAT TEMPERATURES ARE NECESSARY TO  
OBTAIN ADEQUATE BOOSTER OUTPUT, ADD AN ANTI-SCALD VALVE  
FOR HOT WATER SUPPLIED TO FIXTURES.  
120°F (49°C) SHOULD BE THE MINIMUM TEMPERATURE OF WATER  
IN THE PRE- HEATERS.  
CONNECT CIRCULATING LINE FROM FIXTURES, IF USED, TO  
COLD WATER SUPPLY LINE OF PRE-HEATER.  
CONNECTCIRCULATINGLINEOF180°F(82°C)ORBOOSTEDWATER,  
IF USED, TO INLET WATER LINE TO BOOSTER.  
S.  
CAUTION: IF THE PLUMBING REQUIRES  
THE USE OF PIPES WITH DISSIMILAR  
MATERIAL (FOR EXAMPLE, STEEL AND  
COPPER), USE DIELECTRIC UNIONS TO  
PREVENTAN ELECTRO-GALVANICACTION  
BETWEEN THE PIPING COMPONENTS  
WITH DISSIMILAR MATERIALS.  
28  
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TWO TEMPERATURE - ONE HEATER HIGH TEMPERATURE  
WITH RECIRCULATION OF SANITIZING LOOP  
CAUTION: IF THE PLUMBING REQUIRES  
THE USE OF PIPES WITH DISSIMILAR  
MATERIAL (FOR EXAMPLE, STEEL AND  
COPPER), USE DIELECTRIC UNIONS TO  
PREVENTAN ELECTRO-GALVANICACTION  
BETWEEN THE PIPING COMPONENTS  
WITH DISSIMILAR MATERIALS.  
NOTE 1: TOGGLE SWITCH CONTROLS 180°F (82°C) WATER  
DANGER  
CIRCULATION. INSTALL ON OR CLOSE TO DISHWASHER. TOGGLE  
SWITCH MUST BE CLOSED (ON) DURING THE RINSE OPERATIONAND  
OPEN (OFF) WHEN DISHWASHER IS NOT OPERATING OR WHEN ON  
LONG STANDBY.  
TEMPERATURE SETTING SHOULD NOT EXCEED SAFE TEMPERATURE  
AT FIXTURES. SEE WATER TEMPERATURE CONTROL WARNING ON  
PAGE 3. IF HIGHER PREHEAT TEMPERATURES ARE NECESSARY TO  
OBTAIN ADEQUATE BOOSTER OUTPUT, ADD AN ANTI-SCALD VALVE  
FOR HOT WATER SUPPLIED TO FIXTURES.  
NOTE 2: INSTALLLINE TEMPERATURE CONTROL INAN UNINSULATED  
TEE BEYOND THE DISHWASHER TAKEOFF IN THE SANITIZING LOOP.  
CONTROL SHOULD BE SET AT 185°F (85°C).  
CAUTION: IF BUILDING COLD WATER SUPPLY HAS A BACK-FLOW  
PREVENTER, CHECK VALVE OR WATER METER WITH CHECK VALVE  
PROVISIONS FOR THERMAL EXPANSION OF WATER IN THE HOT  
WATER SYSTEM MUST BE PROVIDED.  
NOTE 3: ADJUST PLUG COCK SO THE SANITIZING LOOP FLOW RATE  
DOES NOT CAUSE UNNECESSARY TURBULENCE IN THE TANK.  
*PIPE RELIEF VALVE TO OPEN DRAIN  
NOTE 4: IF TEMPERED WATER IS RECIRCULATED, RETURN LINE  
INSTALL IN ACCORDANCE WITH LOCAL CODES  
SHOULD BE CONNECTED AT POINT A.  
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MANIFOLD KITS  
Precision cut type “L” all copper manifold kits assure water flow balance of all units. Without this balance, the full water heating and storage  
potential of the system cannot be achieved. Plus, the units with the higher water flow may have a shortened life.  
Dimensions shown are for minimum space occupied by the water heaters assemblies.  
Space for the venting system and unit servicing must be added.  
Kit # 9006681005  
Kit # 9006680005  
CAUTION: IF THE PLUMBING REQUIRES  
THE USE OF PIPES WITH DISSIMILAR  
MATERIAL (FOR EXAMPLE, STEEL AND  
COPPER), USE DIELECTRIC UNIONS TO  
PREVENTAN ELECTRO-GALVANICACTION  
BETWEEN THE PIPING COMPONENTS  
WITH DISSIMILAR MATERIALS.  
Kit # 9006682005  
30  
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2. Some of the electrical components of the water heater make sounds  
which are normal.  
CHECKLIST AND SERVICE INFORMATION  
IMPORTANT  
• Contacts click or snap as the heater starts and stops.  
• Transformers often hum.  
The installer may be able to observe and correct certain problems which  
might arise when the unit is put into operation or when it is re-fired  
after a prolonged shutdown. HOWEVER, it is recommended that only  
qualified servicemen, using appropriate test equipment, be allowed to  
service the heater.  
WATER LEAKAGE IS SUSPECTED  
1. Check to see if the water heater drain valve is tightly closed. Also  
check the cleanout opening for leakage.  
BE SURE TO TURN OFF THE ELECTRICITY WHENEVER POSSIBLE OR  
APPROPRIATE WHILE CHECKING EQUIPMENT.  
2. The apparent leakage may be condensation which forms on cool  
surfaces of the heater and piping.  
WARNING  
3. If the outlet of the relief valve is leaking it may represent:  
FAILURE TO FOLLOW THESE INSTRUCTIONS CAN RESULT IN  
SERIOUS PERSONAL INJURY OR DEATH.  
• Excessive water pressure.  
• Excessive water temperature.  
• Faulty relief valve.  
CAUTION: LABEL ALL WIRES PRIOR TO DISCONNECTION WHEN  
SERVICING CONTROLS. WIRING ERRORS CAN CAUSE IMPROPER  
AND DANGEROUS OPERATION.  
Excessive water pressure is the most common cause of relief valve leakage.  
It is often caused by a “closed system”. If a check valve is in the inlet system  
it will not permit the expanded hot water volume to equalize pressure with  
the main. The relief valve must release this water or the water heater or  
plumbing system will be damaged. Refer to MAINTENANCE-RELIEF VALVE  
section in this manual.  
VERIFY PROPER OPERATION AFTER SERVICING.  
BURNER OPERATIONAL PROBLEMS  
1. Refer to TROUBLESHOOTING.  
When such a condition is encountered, local codes or inspection agency  
should be consulted to determine which system is acceptable in your area.  
See CLOSED SYSTEM section in this manual also.  
NOT ENOUGH OR NO HOT WATER  
1. Be certain the electrical disconnect switch serving the water heater  
is in the ON position.  
TROUBLE-SHOOTING  
2. Check the fuses.  
1. Verify that the allowable vent length has not been exceeded and that the  
blower inlet screen has been removed if direct venting.  
The electrical disconnect switch usually contains fuses.  
2. Verify that the condensation, which WILL be present in the heater and  
exhaust vent, will drain.  
3. The capacity of the heater may have been exceeded by a large demand  
for hot water.  
3. Check supply wire polarity - hot to hot and neutral to neutral and no  
"stray" current in neutral.  
Large demands require a recovery period to restore water  
temperature.  
4. Heater is properly grounded.  
4. Colder incoming water temperature will lengthen the time required to  
heat water to the desired temperature.  
Checking these four (4) items first will often result in a timely solution to the  
service call.  
If the heater was installed when incoming water temperature was  
warm, colder water creates the effect of less hot water.  
WARNING  
JUMPING OUT COMPONENTS AND/OR CIRCUITS DURING  
TROUBLESHOOTING CAN CAUSE SERIOUS PROBLEMS WITH THE  
UNIT’S OPERATING SEQUENCE AND IGNITION SAFETY. IF YOU DO  
NOT HAVE THE PROPER TEST EQUIPMENT, I.E. A VOLT-OHM METER  
AND A MICROAMMETER, DO NOT ATTEMPT TO TROUBLESHOOT OR  
REPAIR STATE EQUIPMENT.  
5. Look for hot water wastage and leaking or open hot water faucets.  
6. Sediment or lime scale may be affecting water heater operation. Refer  
to MAINTENANCE for details.  
7. Burner may not be firing at proper rate.  
Check gas pressure. Adjust to obtain required manifold pressure.  
8. Burner fan wheel may be dirty.  
Clean fan wheel with a stiff brush.  
ALTERING THE CONTROLLER AND/OR CONTROLLER WIRING IN  
ANY WAY COULD RESULT IN INTERNAL DAMAGE TO THE MODULE  
CIRCUITS, POSSIBLYALTERING THE IGNITION SEQUENCEALLOWING  
GAS VALVES TO OPEN BEFORE THE HOT SURFACE IGNITER IS UP TO  
IGNITION TEMPERATURE.  
9. Condensate hose may be blocked where it connects to the exhaust  
elbow.  
NOTE: ANY BYPASS OR ALTERATION OF THE UNITS SAFETIES WILL  
RESULT IN VOIDING THE APPLIANCE WARRANTY.  
Verify the condensate drains from the unit without restriction.  
Before performing any troubleshooting familiarize yourself with the particular  
appliance.  
WATER IS TOO HOT  
Refer to the SEQUENCE OF OPERATION and the connection diagram  
located on page 15 before continuing.  
1. Refer to WATER TEMPERATURE CONTROL.  
Make sure the appliance is connected to a 120V AC power supply, manual  
gas valve is in the ON position, and all electrical connections are secure  
before continuing to troubleshoot this appliance.  
WATER HEATER MAKES SOUNDS  
1. Sediment or lime scale accumulations cause rumbling and pounding  
noises when the heater is operating.  
CAUTION  
THE WATER HEATER IS POLARITY SENSITIVE. BEFORE APPLYING  
ELECTRICITY TO THIS HEATER BE CERTAIN THAT SUPPLY HEATED  
WIRE TO GROUND CHECK INDICATES ZERO VOLTAGE.  
The sounds are normal, however, the tank bottom should be cleaned.  
Refer to MAINTENANCE for details.  
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MOTOR WILL NOT RUN  
MOTOR RUNS, BURNER LIGHTS MOMENTARILY,  
THEN LOCKS OUT  
1. Confirm 120V AC to the controller. Also, to verify correct polarity, check  
for 120 V AC between hot supply and ground.  
1. Reset the appliance two more times to ensure that all of the air has been  
purged from the gas line.  
If there is no voltage, check for a loose connection where it connects to  
the controller.  
2. If the burner lights momentarily but does not sustain ignition, verify that  
the inlet pressure is not greater than 10.5" WC (2.59 kPa) for natural  
gas and 14.0" WC (3.45 kPa) for propane gas or lower than the minimal  
supply pressure which is 4.0" WC (.09kPa) for natural gas and 11.0"WC  
(2.74 kPa) for propane gas. Also, verify that the manifold pressure is  
correct, that is, 4.0"WC (.98kPa) for natural gas and 10.0"WC (2.46kPa)  
for propane gas for the 120 and 150 models and 0"WC (0kPa) for both  
natural and propane gas 199 and 250 models. If the manifold pressure is  
not correct then adjust accordingly. See "ADJUSTMENT PROCEDURE"  
in "OPERATING INSTRUCTIONS" sections for manifold pressure  
adjustment procedure.  
2. If there is 120 volts to the controller, check for loose connections or a  
locked rotor. If the rotor cannot be freed the motor and blower assembly  
must be replaced.  
MOTOR RUNS, PREPURGE TIME ELAPSES BUT MAIN  
FLAME NOT ESTABLISHED.  
1. Check to see if main manual gas valve is open.  
2. Check for a loose connection at the transformer, or a defective  
transformer.  
3. Check for the reversed polarity in the supply wiring. This controller is  
polarity sensitive. If the hot and neutral supply wires are reversed, the  
controller will not sense flame. Reverse the supply wires and try to fire  
the unit.  
3. Check for a loose connection at the gas valve.  
4. Check for open pressure switches or open reset button. Check for  
blockage in the intake and exhaust venting or at the vent hoods. If no  
blockage is found, check vinyl tubing for cuts or crimps. If this tubing is  
damaged it must be replaced. If these steps do not eliminate the problem,  
replace the pressure switches.  
NOTE: Always turn off and disconnect main supply wiring before servicing  
the unit.  
4. Check connecting wire to the flame sensor. Verify that the flame sensor  
has not been damaged in any way.  
5. Check to see if there is resistance across the igniter terminal with an  
OHM meter. If there is no continuity, the igniter is broken and should be  
replaced.  
5. Verify that the air supply is adequate. The air inlet screen or blower wheel  
may be restricted. Also, check the installation for proper ventilation. See  
AIR REQUIREMENTS.  
If the igniter appears to function properly, then verify that the inlet  
pressure is within the range shown in Table 4. The gas valve supplied on  
the appliance is not designed to open against a higher inlet pressure of  
10.5"WC (2.59kPa) for natural gas and 14.0"WC (3.45kPa) for propane  
gas. At this time, also check to make sure the inlet pressure is not lower  
than 4.0"WC (.98kPa) for natural gas and 11.0"WC (2.74kPa) for propane  
gas. If the inlet pressure is not within these limits then adjust the supply  
pressure accordingly.  
6. Check the venting system for the correct sizing, excess or insufficient.  
See VENTING.  
7. Check for maximum inlet pressure of 10.5"WC (2.59 kPa) for natural gas  
and 14.0"WC (3.45 kPa) for propane gas and the manifold pressure which  
is 4.0"WC (.98 kPa) for natural gas and 10.0"WC (2.46 kPa) for propane  
gas for the 120 and 150 models and 0"WC (o kPa) for both natural and  
propane gas 199 and 250 models. Please note that the manifold pressure  
listed is the maximum value for the manifold pressure. Do not set the  
manifold pressure higher than the value show in Table 4. OVER FIRING  
the heater will result in a rough ignition and/or noisy operation.  
If the inlet pressure falls within the allowable limits, then verify that the  
manifold pressure, when the gas is fully open, with the heater running, is as  
called out in Table 4: that is, 4.0"WC (.98kPa) for natural gas and 10.0"WC  
(2.46kPa) for propane gas for the 120 and 150 models and 0"WC (0kPa)  
for both natural and propane gas 199 and 250 models. If the manifold  
pressure is not correct then adjust accordingly. See "ADJUSTMENT  
PROCEDURE" in "OPERATING INSTRUCTIONS" sections for manifold  
pressure adjustment procedure.  
8. Confirm that the air inlet screen (see Figures 7 & 8) is free of  
obstructions.  
CAUTION  
Do not reach into the burner housing or combustion chamber if the heater is  
still hot. Allow the heater to cool and always use gloves as the combustion  
chamber and the burner sleeve and housing can become very hot after  
operation. OVER FIRING is a dangerous condition that must be corrected  
immediately.  
6. If the inlet and manifold pressures are within the limits specified in step 5,  
then reset the appliance. Verify 24V AC at the gas valve during the three  
(3) second ignition trial, after the igniter reaches operating temperature.  
If 24V AC at the gas valve is not seen during this period, the controller  
must be replaced.  
GAS FAILS TO SHUT OFF  
Check for defective gas valve or thermostat. If operation is incorrect, replace.  
If there is 24V AC at the gas valve during the four second ignition trial  
and the manifold pressure does not increase above 0" W.C. then verify  
that the manual gas control valve is in the “ON” position (see page 20).  
If the valve is in the “ON” position and the previous voltage and gas  
pressure conditions are met, then the gas valve is defective and must  
be replaced.  
REPLACEMENT PARTS  
Replacement parts may be ordered through John Wood Water Heater  
dealers, authorized servicers or distributors. Refer to the Yellow Pages for  
where to call or contact the John Wood Product Services and Support, 599  
Hill Street West, Fergus, ON Canada N1M 2X1, or call 1-888-479-8324. When  
ordering parts be sure to state the quantity, part number and description of  
the item(s) including the complete model and serial number as it appears  
on the product. Refer to the part’s list for more information.  
Note that a positive manifold pressure reading of approximately  
1.5" (.38 kPa) W.C. is normal during the prepurge portion of the ignition  
cycle due to the location of the gas orifice.  
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MODELS (A)JWSH100150 thru (A)JWSH100250 LIMITED WARRANTY  
GSW Water Heating, the warrantor, extends the following LIMITED WARRANTY to the owner of this water heater.  
1. THE TANK  
If the glass-lined tank in this water heater shall prove to the satisfaction of the warrantor to have leaked due to natural corrosion from potable water therein,  
during the first THREE years after initial installation, the warrantor will supply a complete new John Wood water heater of equivalent size and current model.  
Some government agencies require energy efficient standards for water heaters. In the event that regulations prohibit the sale of a model of equivalent  
size and construction, the warrantor will provide a model which complies with the regulations of your area, in which case the consumer will be charged the  
difference in price between the like replacement and the energy efficient model required. The warranty on the replacement water heater will be limited to  
the unexpired term of the original warranty.  
2. ALL OTHER PARTS  
If within ONE year after initial installation of this water heater, any part or portion shall prove to the satisfaction of the warrantor to be defective in material  
or workmanship, the warrantor will repair or replace such part or portion at its option.  
3. CONDITIONS AND EXCEPTIONS  
This warranty shall apply only when the water heater is installed in accordance with local plumbing and building codes, ordinances and regulations, the  
printed instructions provided with it and good industry practices. In addition, a temperature and pressure relief valve, certified byA.G.A./CGAand approved  
by the American Society of Mechanical Engineers, must have been installed.  
a. This warranty shall apply only when the heater is:  
(1) used at temperatures not exceeding the maximum calibrated setting of its thermostat;  
(2) used at water pressure not exceeding the working pressure shown on the heater;  
(3) filled with potable water, free to circulate at all times and with the tank free of damaging water sediment or scale deposits;  
(4) used in a non-corrosive and non-contaminated atmosphere;  
(5) used with factory approved anode(s) installed;  
(6) in its original installation location;  
(7) in the United States, its territories or possessions, and Canada;  
(8) sized in accordance with proper sizing techniques for commercial and/or residential water heaters;  
(9) bearing a rating plate which has not been altered, defaced or removed, except as required by the warrantor;  
(10) used in an open system or in a closed system with properly sized and installed thermal expansion tank;  
(11) operated with properly installed dirt leg;  
(12) fired with the fuel for which it was factory built;  
(13) fired at the factory rated input;  
(14) operated with the inner and outer combustion chamber doors in place.  
b. Any accident to the water heater, any misuse, abuse (including freezing) or alteration of it, any operation of it in a modified form, any use  
of insulation blankets, or any attempt to repair tank leaks will void this warranty.  
c. This warranty is void if a device acting as a backflow prevention device (check valves etc.) is installed in the cold water supply the heater isconnected  
to, unless an effective method of controlling thermal expansion is also installed at the heater(s) and operational at all times. The relief valve installed  
on the heater is not an acceptable method.  
4. SERVICE AND REPAIR EXPENSES  
Under the limited warranty the warrantor will provide only a replacement water heater or part thereof. The owner is responsible for all other costs. Such  
costs may include but are not limited to:  
a. Labor charges for service removal, repair or reinstallation of the water heater or any component part;  
b. Shipping, delivery, handling, and administrative charges for forwarding the new heater or replacement part from the nearest distributor and returning  
the claimed defective heater or part to such distributor.  
c. All cost necessary or incidental for any material and/or permits required for installation of the replacement heater or part.  
5. LIMITATIONS ON IMPLIED WARRANTIES  
Implied warranties, including the warranty of merchantability imposed on the sale of this heater under province law are limited to one (1) year duration for the heater  
or any of its parts. Some provinces do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you.  
6. CLAIM PROCEDURE  
Any claim under the warranty should be initiated with the dealer who sold the heater, or with any other dealer handling the warrantor’s products. If this is  
not practicable, the owner should contact:  
GSW Water Heating  
599 Hill Street West  
Fergus, ON Canada N1M 2X1  
or call 1-888-479-8324  
a. The warrantor will only honor replacement with identical or similar water heater or parts thereof which are manufactured or distributed by the warrantor.  
b. Dealer replacements are made subject to in-warranty validation by warrantor.  
c. If requested by the warrantor, information relating to the purchase, transportation, operation and installation of the unit must be supplied. All claims  
are subject to validation by the warrantor.  
7. DISCLAIMERS  
NO OTHER EXPRESS WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF OF THE WARRANTOR WITH RESPECT TO THE MERCHANTABILITY OF  
THEHEATERORTHEINSTALLATION, OPERATION, REPAIRORREPLACEMENTOFTHEHEATER. THEWARRANTORSHALLNOTBERESPONSIBLE  
FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY OR OTHER CONSEQUENTIAL  
DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR DAMAGE TO ANY PERSONS OR  
PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING IN CONTRACT OR IN TORT.  
a. Some provinces do not allow the exclusion or limitation of the incidental or consequential damage, so the above limitations or  
exclusions may not apply to you.  
b. This warranty gives you specific legal rights, and you may also have other rights which vary from province to province.  
Fill in the following for your own reference. Keep it. Registration is not a condition of warranty. The model and serial number are found on the heater’s rating plate.  
Model No. ___________________________ Serial No. ________________________________________Date Installed ___________________  
Dealer’s Name________________________________________________________________________________________________________  
Dealer’s Address _________________________________________________________________________Phone No. ____________________  
City and Province ________________________________________________________________ Postal Code __________________________  
KEEP THIS WARRANTY POSTED ADJACENT TO THE HEATER FOR FUTURE REFERENCE  
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NOTES:  
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NOTES:  
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599 Hill Street West  
Fergus, ON Canada N1M 2X1  
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