TM
Vantage Hearth
by FMI PRODUCTS, LLC
UNVENTED (VENT-FREE) GAS FIREPLACE SYSTEM
OWNER’S OPERATION AND INSTALLATION MANUAL
PFS
®
MODELS VSGF36NRC AND VSGF36PRC
WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediatelycallyourgassupplierfromaneighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire
department.
— Installation and service must be performed by a quali-
fied installer, service agency or the gas supplier.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
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SAFETY
WARNING: Do not allow fans
to blow directly into fireplace.
Avoidanydraftsthatalterburner
flame patterns. Ceiling fans can
create drafts that alter burner
flame patterns. Altered burner
patterns can cause sooting.
Continued
WARNING: This product con-
tainsand/orgenerateschemicals
known to the state of California
to cause cancer or birth defects
or other reproductive harm.
Due to high temperatures, the
applianceshouldbelocatedout
oftrafficandawayfromfurniture
and draperies.
IMPORTANT: Read this owner’s
manualcarefullyandcompletely
before trying to assemble,
operate or service this heater.
Improper use of this heater can
cause serious injury or death
from burns, fire, explosion,
electrical shock and carbon
monoxide poisoning.
Do not place clothing or other
flammable material on or near
the appliance. Never place any
objects on heater.
Fireplace front and screen be-
comeveryhotwhenrunningfire-
place. Keep children and adults
away from hot surfaces to avoid
burns or clothing ignition. Fire-
place will remain hot for a time
after shutdown. Allow surfaces
to cool before touching.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs of
carbon monoxide poisoning resemble the flu,
with headaches, dizziness or nausea. If you
have these signs, heater may not be working
properly. Get fresh air at once! Have heater
serviced. Some people are more affected by
carbon monoxide than others. These include
pregnant women, people with heart or lung
disease or anemia, those under the influence
of alcohol and those at high altitudes.
Carefully supervise young
children when they are in the
room with fireplace. When us-
ing optional hand-held remote
accessory,keepselectorswitch
in OFF position to prevent chil-
dren from turning on burners
with remote.
Natural and Propane/LP Gas: Natural and
propane/LP gases are odorless. An odor-
making agent is added to gas. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may be
present even though no odor exists.
Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of
this heater.
You must operate this fireplace
with the fireplace screen and
hood in place. Make sure fire-
place screen and hood are in
place before running heater.
WARNING: Any change to
this heater or its controls can
be dangerous.
Keep appliance area clear and
freefromcombustiblematerials,
gasoline and other flammable
vapors and liquids.
WARNING: Do not use a
blower insert, heat exchanger
insertorotheraccessorynotap-
proved for use with this heater.
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SAFETY
Continued
1. This appliance is only for use with type of 9. This fireplace needs fresh air ventilation to
gas indicated on rating plate. This appliance
is not convertible for use with other gases.
run properly. This fireplace has an Oxygen
Depletion Sensing (ODS) safety shutoff
system. The ODS shuts down the fire-
place if enough fresh air is not available.
See Air for Combustion and Ventilation,
page 7. If fireplace keeps shutting off, see
Troubleshooting, page 26.
2. Do not place propane/LP supply tank(s)
inside any structure. Locate propane/LP
supply tank(s) outdoors (propane/LP units
only).
3. If you smell gas
10. Do not run fireplace
• shut off gas supply
• where flammable liquids or vapors are
used or stored
• under dusty conditions
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from a
neighbor’s phone. Follow gas supplier’s
instructions
11. Do not use this fireplace to cook food or
burn paper or other objects.
12. Do not use fireplace if any part has been
exposed to or under water. Immediately
call a qualified service technician to in-
spect fireplace and to replace any part of
control system and any gas control which
has been under water.
• if you cannot reach your gas supplier,
call the fire department
4. This fireplace shall not be installed in a
bedroom or bathroom.
5. Do not use this fireplace as a wood-
burning fireplace. Use only logs provided
with fireplace.
13. Do not operate fireplace if any log is
broken. Do not operate fireplace if a log
is chipped (dime-sized or larger).
6. Do not add extra logs or ornaments such
as pine cones, vermiculite or rock wool.
Using these added items can cause soot-
ing. Do not add lava rock around base.
Rock and debris could fall into control
area of fireplace.
14. Turn fireplace off and let cool before
servicing. Only a qualified service person
should service and repair fireplace.
15. Operating fireplace above elevations of
4,500 feet could cause pilot outage.
16. To prevent performance problems in
propane/LP units, do not use propane/LP
fuel tanks of less than 100 lbs. capacity
(propane/LP units only).
7. To prevent creation of soot, follow in-
structions in Cleaning and Maintenance,
page 25.
8. Before using furniture polish, wax, carpet
cleaner or similar products, turn heater off.
If heated, vapors from these products may
create a white powder residue within burner
box or on adjacent walls or furniture.
17. Provide adequate clearances around air
openings
.
LOCAL CODES
Install and use fireplace with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel
Gas Code ANSI Z223.1/NFPA 54*.
State of Massachusetts: The installa-
tion must be made by a licensed plumber
or gas fitter in the Commonwealth of
Massachusetts.
*Available from:
Sellers of unvented propane or natural
gas-fired supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Vent-free gas products are prohibited for
bedroom and bathroom installation in the
Commonwealth of Massachusetts.
Quincy, MA 02269
Note: Where listed vented decorative logs are re-
quired, thermostat operation is not permitted.
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PRODUCT IDENTIFICATION
Top Outer Casing
Rear
Burner
Top Louver
Assembly
Log Set
Fireplace
Hood
Front
Burner
Remote
Control
Base
Assembly
Screen
Assembly
Figure 1 - Log Base Assembly
Bottom Louver Assembly
Figure 2 - Fireplace
UNPACKING
2. Locate one screw above top left corner
of fireplace screen. Remove and discard
screw. Lift fireplace screen up and pull out
to remove.
CAUTION: Do not remove
data plates attached to heater
base assembly. The data plates
contain important warranty and
safety information.
3. Remove protective packaging applied to
logs, log base assembly and fireplace.
4. Check heater for any shipping damage. If
heater is damaged call FMI PRODUCTS,
LLC at 1-866-328-4537 for replacement
parts before returning to dealer.
1. With utility knife, cut carton all the way
around above staples on bottom tray. Lift
carton off of heater. Remove packing.
Note: Hood is located on top of fireplace
in a carton.
PRODUCT FEATURES
OPERATION
IGNITION SYSTEM
This vent-free fireplace is clean burning. It re- This fireplace has an electronic ignitor to light
quires no outside venting. There is no heat loss heater fuel supply.
out a vent or up a chimney. Heat is generated
REMOTE CONTROL
by both realistic flames and glowing embers.
This fireplace is equipped with a thermostat
remote control. Remote can also be used
manually. Use this remote to control tempera-
ture and flame height.
When used without blower, fireplace requires
no electricity making it ideal for emergency
backup heat.
SAFETY DEVICE
This fireplace has a pilot with an Oxygen
Depletion Sensing (ODS) safety shutoff sys-
tem. ODS/pilot is a required feature for vent-
free room heaters. ODS/pilot system shuts off
fireplace if there is not enough fresh air.
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LOCATING FIREBOX
2. Everything needed to complete installation.
PLANNING
3. These models CANNOT be installed in
a bedroom unless maximum Btu rating
of installed vent-free log set is less than
10,000 Btu/hr.
Plan where you will install firebox. This will
save time and money later when you install
your firebox. Before installation, consider the
following:
4. Proper air for combustion and ventilation
(page 7).
1. Where firebox will be located. Allow for
wall and ceiling clearances (see Installa-
tion Clearances, page 10).
PRODUCT SPECIFICATIONS
Left Side View
Firebox Top View
Right Side View
Front View
Figure 3 - Firebox Dimensions
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AIR FOR COMBUSTION AND VENTILATION
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion
and ventilation. However, in buildings of un-
usually tight construction, you must provide
WARNING: This heater shall
not be installed in a room or
space unless the required vol-
ume of indoor combustion air
additional fresh air.
is provided by the method de-
Unusually tight construction is defined as
scribed in the National Fuel Gas
Code,ANSI Z223.1/NFPA54, the
International Fuel Gas Code, or
applicablelocalcodes.Readthe
following instructions to insure
proper fresh air for this and
other fuel-burning appliances
in your home.
construction where:
a. walls and ceilings exposed to the out-
side atmosphere have a continuous
water vapor retarder with a rating of
one perm (6 x 10-11 kg per pa-sec-m2) or
less with openings gasketed or sealed
and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to
areas such as joints around window
and door frames, between sole plates
and floors, between wall-ceiling joints,
between wall panels, at penetrations
for plumbing, electrical and gas lines
and at other openings.
Today’s homes are built more energy efficient
than ever. New materials, increased insulation
and new construction methods help reduce
heat loss in homes. Home owners weather
strip and caulk around windows and doors to
keep cold air out and warm air in. During heat-
ing months, home owners want their homes
as airtight as possible.
If your home meets all of the three criteria
above, you must provide additional fresh
air. See Ventilation Air From Outdoors,
page 9.
While it is good to make your home energy
efficient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning ap-
pliances need fresh air for proper combustion
and ventilation.
If your home does not meet all of the three
criteria above, proceed to Determining
Fresh-Air Flow for Heater Location, page 8.
Exhaust fans, fireboxes, clothes dryers and
fuel burning appliances draw air from house
to operate. You must provide adequate fresh
air for these appliances. This will insure proper
venting of vented fuel-burning appliances.
Confined and Unconfined Space
The National Fuel Gas Code, ANSI Z223.1/
NFPA54 defines a confined space as a space
whose volume is less than 50 cubic feet per
1,000 Btu per hour (4.8 m3 per kw) of the ag-
gregate input rating of all appliances installed
in that space and an unconfined space as a
space whose volume is not less than 50 cubic
feet per 1,000 Btu per hour (4.8 m3 per kw)
of the aggregate input rating of all appliances
installed in that space. Rooms communicating
directly with the space in which the appliances
are installed*, through openings not furnished
with doors, are considered a part of the un-
confined space.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation.
All spaces in homes fall into one of these three
following ventilation classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation
grills between them.
The information on pages 7 through 9 will help
you classify your space and provide adequate
ventilation.
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AIR FOR COMBUSTION AND VENTILATION
Continued
4. Compare the maximum Btu/Hr the space
DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION
can support with the actual amount of Btu/
Hr used.
Determining if You Have a Confined or
Unconfined Space
_______ Btu/Hr (maximum the space can
support)
Use this work sheet to determine if you have
a confined or unconfined space.
_______ Btu/Hr (actual amount of Btu/Hr
used)
Space: Includes the room in which you will
install heater plus any adjoining rooms with
doorless passageways or ventilation grills
between the rooms.
Example: 63,360 Btu/Hr (maximum the
space can support)
79,000 Btu/Hr (actual amount of
Btu/Hr used)
1. Determine the volume of the space (length
x width x height).
The space in the above example is a confined
space because the actual Btu/Hr used is more
than the maximum Btu/Hr the space can sup-
port. You must provide additional fresh air. Your
options are as follows:
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 22 ft. (length) x 18 ft.
(width) x 8 ft. (ceiling height) = 3168 cu. ft.
(volume of space)
A. Rework worksheet, adding the space of an
adjoining room. If the extra space provides an
unconfined space, remove door to adjoining
room or add ventilation grills between rooms.
See Ventilation Air From Inside Building,
page 9.
If additional ventilation to adjoining room
is supplied with grills or openings, add the
volume of these rooms to the total volume
of the space.
B. Vent room directly to the outdoors. See
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can sup-
port.
Ventilation Air From Outdoors, page 9.
C. Install a lower Btu/Hr fireplace, if lower Btu/
Hr size makes room unconfined.
________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
If the actual Btu/Hr used is less than the
maximum Btu/Hr the space can support, the
space is an unconfined space. You will need
no additional fresh air ventilation.
Example: 3168 cu. ft. (volume of space) x 20
= 63,360 (maximum Btu/Hr the space can
support)
3. Add the Btu/Hr of all fuel burning appliances
in the space.
WARNING:Iftheareainwhich
theheatermaybeoperateddoes
notmeettherequiredvolumefor
indoorcombustionair,combus-
tion and ventilation air shall be
provided by one of the methods
described in the National Fuel
GasCode,ANSIZ223.1/NFPA54,
theInternationalFuelGasCode,
or applicable local codes.
Vent-free fireplace
Gas water heater*
Gas furnace
__________Btu/Hr
__________Btu/Hr
__________Btu/Hr
__________Btu/Hr
__________Btu/Hr
Vented gas heater
Gas fireplace logs
Other gas appliances*__________+ Btu/
Hr
Total
= _________Btu/Hr
* Do not include direct-vent gas appliances.
Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
Example:
40,000
_________Btu/Hr
39,000
+ ________Btu/Hr
79,000
= ________Btu/Hr
Gas water heater
Vent-free fireplace
Total
121082-01K
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AIR FOR COMBUSTION AND VENTILATION
Continued
VENTILATION AIR
Ventilated
Attic
Outlet
Air
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconfined space. When ventilating to an
adjoining unconfined space, you must provide
two permanent openings: one within 12" of
ceiling and one within 12" of floor on wall
connecting two spaces (see options 1 and
2, Figure 4). You can also remove door into
adjoining room (see option 3, Figure 3). Follow
the National Fuel Gas Code, ANSI Z223.1/
NFPA 54, Air for Combustion and Ventilation
for required size of ventilation grills or ducts.
Outlet
Air
To Attic
To
Crawl
Space
Inlet
Air
Ventilated
Crawl Space
Inlet Air
Figure 5 - Ventilation Air from Outdoors
INSTALLATION
12"
NOTICE:Thisheaterisintended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your pri-
mary heat source. If you have a
centralheatingsystem,youmay
run system’s circulating blower
whileusingheater.Thiswillhelp
circulatetheheatthroughoutthe
house. In the event of a power
outage, you can use this heater
as your primary heat source.
Ventilation
Grills
Into
Adjoining
Room,
Option 1
Ventilation Grills
Into Adjoining Room,
Option 2
Or
Remove
Door into
Adjoining
Room,
Option
3
12"
Figure 4 - Ventilation Air from Inside
Building
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two perma-
nent openings: one within 12" of the ceiling
and one within 12" of the floor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
WARNING:Aqualifiedservice
person must install fireplace.
Follow all local codes.
WARNING: Never install the
fireplace
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture,
clothing or other flammable
objects are less than 36" from
the top and 42" from front of
heater.Forsideclearancessee
Figure 6, page 10
IMPORTANT: Do not provide openings for
inlet or outlet air into attic if attic has a thermo-
stat-controlled power vent. Heated air entering
the attic will activate the power vent.
• in high traffic areas
• in windy or drafty areas
121082-01K
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INSTALLATION
Continued
INSTALLATION CLEARANCES
CAUTION:Thisfireplacecre-
ates warm air currents. These
currents move heat to wall sur-
facesnexttofireplace.Installing
fireplace next to vinyl or cloth
wall coverings or operating
heater where impurities (such
as, but not limited, to tobacco
smoke,aromaticcandles,clean-
ingfluids,oilorkerosenelamps,
etc.)intheairexist,maydiscolor
walls or cause odors.
WARNING: Maintain the
minimum clearances. If you can,
provide greater clearances from
floor, ceiling and adjoining wall.
Carefully follow the instructions below. This
will ensure safe installation.
Minimum Wall and Ceiling Clearances (see
Figure 6)
A. Clearances from the side of the fireplace
cabinet to any combustible material and
wall should follow diagram in Figure 6.
Example: The face of a mantel, bookshelf,
Note: Your fireplace is designed to be used in
zero clearance installations. Wall or framing ma-
terial can be placed directly against any exterior
surface on the rear, sides or top of your fireplace,
except where standoff spacers are integrally at-
tached. If standoff spacers are attached to your
fireplace, these spacers can be placed directly
against wall or framing materials.
etc. is made of combustible material and
1
2
protrudes 3 / " from the wall. This com-
bustible material must be 4" from the side
of the fireplace cabinet (see Figure 6).
B. Clearances from top of firebox opening to
ceiling should not be less than 42".
C. When firebox is installed on carpeting or
other combustible material, other than
wood flooring, firebox should be installed
on a metal or wood panel extending full
width and depth of the enclosure.
Use dimensions shown for rough openings
to create easiest installation. See Built-In
Firebox Installation, page 11.
IMPORTANT: Vent-free heaters add moisture
to air. Although this is beneficial, installing
fireplace in rooms without enough ventila-
tion air may cause mildew to form from too
much moisture. See Air for Combustion and
Ventilation, page 7.
D. Clearances from bottom of firebox to floor
is 0".
These fireboxes can be installed as freestand-
ing units against a wall with approved, optional
cabinet mantels (see Accessories, page 31)
or as a built-in unit. Clearances are the same
for either installation method.
IMPORTANT: Make sure fireplace is level.
If fireplace is not level, log set will not work
properly.
CAUTION: Do not install
the firebox directly on carpet
or vinyl.
CHECK GAS TYPE
Use correct gas type (natural or propane/
LP) for your fireplace. If your gas supply
is not correct, do not install fireplace. Call
dealer where you bought fireplace for proper
type fireplace.
Example
WARNING:Thisapplianceis
equipped for either natural gas
or propane/LP gas but not both.
Gas type is indicated on the rat-
ingplate.Fieldconversionisnot
permitted.
*
*Minimum 16" from Side Wall
Figure 6 - Minimum Clearance for
Combustible to Wall
121082-01K
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INSTALLATION
NOTICE: If your installation does
notmeettheminimumclearances
shown, you must do one of the
following:
• raise the mantel to an accept-
able height
Continued
Mantel Clearances for Built-In
Installation
If placing custom mantel above built-in firebox,
you must meet minimum allowable clearance
between mantel shelf and top of firebox
opening shown in Figure 7. These are mini-
mum allowable mantel clearances for a safe
installation. Use larger clearances wherever
possible to minimize heating of objects and
materials placed on mantel.
• remove the mantel
BUILT-IN FIREBOX INSTALLATION
Built-in installation of this firebox involves
installing firebox into a framed-in enclosure.
This makes front of firebox flush with wall.
Optional brass trim accessories are available
(see Accessories, page 31). Brass trim will ex-
tend past sides of firebox approximately 1/2".
This will cover rough edges of wall opening.
If installing a mantel above firebox, you must
follow clearances shown in Figure 6, page 10.
Follow instructions below to install firebox in
this manner.
CAUTION: Do not allow vent-
freegaslogheatertotouchorex-
tend beyond fireplace screen.
NOTICE: Surface temperatures
of adjacent walls and mantels
become hot during operation.
Wallsandmantelsabovefirebox
may become hot to the touch.
If installed properly, these tem-
peratures meet the requirement
ofthenationalproductstandard.
Follow all minimum clearances
shown in this manual.
1. Frame in rough opening. Firebox framing
should be constructed of 2 x 4 lumber or
heavier. Use dimensions in Table 1 and
rough opening layout in Figure 8, page
12. Adjust framing so that firebox flushes
with finished wall surface. If installing in a
corner, use dimensions in Figures 8 and
9, page 12 for rough opening.
Wall board or facing
material (above
Mantel Shelf
Note: Any portion of the
mantel shelf must NOT
extend beyond this profile.
firebox) may be of
combustible material,
including decorative
mantel ornaments or
other similar projec-
tions off of the facing
material.
12"
6 3
1 1
/
4
"
/
2
"
Framing
Material
Noncombustible
Material May
12" 16" 20"
Project Off this
Surface above
the Firebox Hood
Firebox
Note: All vertical
measurements are
from top of fireplace
hood opening to
bottom of mantel shelf.
These minimum
Wire-mesh
Screen
Supplied
Firebox Hood
Must Be Used
at All Times
clearances replace any
other recommended
clearances supplied
with your ANSI Z21.11.2
approved gas logs.
Figure 7 - Minimum Mantel Clearances for Built-In Installation
121082-01K
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INSTALLATION
Continued
2. Install gas piping to firebox location. See
WARNING: Use only noncom-
bustiblemortaroradhesiveswhen
overlapping the front facing with
noncombustible facing material.
Installing Gas Piping to Fireplace Location
on page 13 and Connecting Fireplace to Gas
Supply, page 15.
IMPORTANT: If installing blower accessory
(circulating models with louvers only), see
Hard-Wiring Firebox, page 19.
Rough Opening Dimensions for
3. Carefully set firebox in front of rough open-
ing with back of firebox inside wall open-
ing. IMPORTANT: If installing a perimeter
trim kit, see instructions included with
trim accessory. You must install shoulder
screws from trim kit now.
Built-in Installation
Front Width
Depth
(Inside to
Inside)
41 1/2"
Height
(Minimum)
40 1/2"
20 3/4"
4. Carefully insert firebox into rough
opening.
5. Attach firebox to wall studs using nails
or wood screws through holes in nailing
flange (see Figure 10).
Depth
(Minimum)
Height
6. If using an optional perimeter trim kit,
install the trim after final finishing and/or
painting of wall. See instructions included
with trim accessory for attaching trim.
Width
(Inside to Inside)
7. Install and properly test gas log heater.
Follow installation instructions included
with the vent-free gas log heater that is
being installed.
Figure 8 - Rough Opening for Installing
in Wall
IMPORTANT: When finishing your firebox,
combustible materials such as wall board,
gypsum board, sheet rock, drywall, plywood,
etc. may be butted up next to the sides and top
of the firebox. Combustible materials should
never overlap the firebox front facing.
37"
45°
411/2
74"
"
TOP VIEW
WARNING: Do not allow any
combustiblematerialstooverlap
the firebox front facing.
Figure 9 - Rough Opening for Installing
in Corner Wall
Nails or
Wood
Screws
IMPORTANT: Noncombustible materials such
as brick, tile, etc. may overlap front facing, but
should never cover any necessary openings
like louvered slots.
WARNING: Do not allow non-
combustible materials to cover
any necessary openings like
louvered slots.
Nailing
Flange
Figure 10 - Attaching Firebox to Wall
Studs
121082-01K
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INSTALLATION
Continued
INSTALLING FIREBOX USING
Mantel
OPTIONAL ACCESSORY MANTELS
WARNING:Aqualifiedservice
person must install firebox. Fol-
low all local codes.
This firebox may be installed using the corner
or cabinet mantel with hearth base acces-
sories against a wall in your home. A trim
kit is included with mantel accessories (see
Accessories, page 31).
Hearth
Base
1. Assemble cabinet mantel, hearth base,
and trim accessories. Assembly instruc-
tions are included with each accessory.
Figure 12 - Center Mantel on Hearth Base
2. Install gas piping to firebox location. See
Installing Gas Piping to Fireplace Location.
You may have to cut a hole in the floor or
wall to run gas line to firebox. Make sure
to locate access hole so it is covered by
mantel/base when installed.
3. Place hearth base against wall at installation
location. Cut an access hole in hearth top to
run flexible gas line to firebox (see Figure 11).
Make sure to locate access hole so cabinet
mantel will cover it when installed.
Figure 13 - Inserting Firebox Into
Cabinet Mantel (Model May Vary From
Illustration)
Note: You can secure base to floor using
wood screws. Countersink screw heads
and putty over.
4. Route flexible gas line through access
INSTALLING GAS PIPING TO
FIREPLACE LOCATION
hole in hearth base.
5. Center cabinet mantel on hearth base
(see Figure 12). Make sure mantel is flush
against wall.
WARNING: This appliance
requires a 1/2" NPT (National
PipeThread)inletconnectionto
the pressure regulator.
6. Install trim kit furnished with mantel. See
instruction sheet included with mantel.
7. Carefully insert firebox into cabinet mantel.
Be careful not to scratch firebox, mantel,
base, etc. when installing (see Figure 13).
WARNING:Aqualifiedservice
person must connect fireplace
to gas supply. Follow all local
codes.
Rigid Pipe and
Gas Shutoff
Valve
Hearth
Base
Gas Line
Access Hole
CAUTION:Neverconnectpro-
pane/LP fireplace directly to the
propane/LPsupply.Thisfireplace
requires an external regulator
(notsupplied).Installtheexternal
regulator between the fireplace
and propane/LP supply.
Figure 11 - Placing Hearth Base
Accessory Against Wall
121082-01K
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INSTALLATION
Continued
CAUTION: Use only new,
WARNING: Never connect
natural gas fireplace to private
(non-utility) gas wells. This
gas is commonly known as
wellhead gas.
black iron or steel pipe. Inter-
nally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to fireplace.
If pipe is too small, undue loss
of volume will occur.
Installation Items Needed
Before installing fireplace, make sure you
have the items listed below.
• external regulator for propane/LP unit only
(supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap (optional)
• tee joint
Installation must include an equipment shutoff
valve, union and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from fireplace
(see Figure 15).
IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment
shutoff valve is for turning on or shutting off
the gas to the appliance.
• pipe wrench
• approved flexible gas line with gas con-
nector (if allowed by local codes) (not
provided)
Check your building codes for any special
requirements for locating equipment shutoff
* A equipment shutoff valve with 1/8" NPT valve to fireplaces.
tap is an acceptable alternative to test gauge
connection. Purchase the optional equipment
shutoff valve from your dealer.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could
For propane/LP units, the installer must result in clogged fireplace valves. Never use
supply an external regulator. The external sealant on flare threads.
regulator will reduce incoming gas pressure.
You must reduce incoming gas pressure to
between 11" and 14" of water. If you do not re-
duce incoming gas pressure, heater regulator
Equipment Shutoff Valve
With 1/8" NPT Tap*
Natural Gas
damage could occur. Install external regulator
with the vent pointing down as shown in Figure
14. Pointing the vent down protects it from
freezing rain or sleet.
From Gas Meter
(5" W.C.** to 10.5"
W.C. Pressure)
Propane/LP
From External
Regulator
(11" W.C.** to 14"
W.C. Pressure)
Propane/LP
Supply Tank
External
3" Minimum
Regulator
with Vent
Pointing
Down
Cap Pipe Tee
Nipple Joint
Sediment Trap
Figure 15 - Gas Connection
* Purchase the optional shutoff valve from
your dealer.
Figure 14 - External Regulator With Vent
Pointing Down
** Minimum inlet pressure for purpose of input
adjustment.
121082-01K
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INSTALLATION
Continued
Note: If adding the G8007 series brick liner
accessory, install it now. Follow instructions
in G8007 accessory kit.
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
CAUTION: Do not pick up
log base assembly by burner.
Thiscoulddamageburner. Only
handle base by grates.
We recommend that you install a sediment
trap in supply line as shown in Figure 15,
page 14. Locate sediment trap where it is
within reach for cleaning. Install in piping
system between fuel supply and fireplace.
Locate sediment trap where trapped matter
is not likely to freeze. A sediment trap traps
moisture and contaminants. This keeps them
from going into fireplace gas controls. If sedi-
ment trap is not installed or is installed wrong,
fireplace may not run properly.
3. Route gas line (provided by installer)
from equipment shutoff valve to fireplace.
Route flexible gas supply line through one
of the access holes.
NOTICE: Most building codes
do not permit concealed gas
connections. A flexible gas line
isprovidedtoallowaccessibility
fromthefireplace(seeFigure17).
The flexible gas supply line con-
nectiontotheequipmentshutoff
valve should be accessible.
CONNECTING FIREPLACE TO GAS
SUPPLY
Installation Items Needed
• 5/16" hex socket wrench or nut-driver
• Phillips screwdriver
• sealant (resistant to propane/LP gas, not
provided)
4. Attach flexible gas line to gas supply (see
Figure 17). Check tightness of flexible gas
line attached to gas regulator of fireplace
(see Figure 17).
1. Remove fireplace screen. Remove one
screw that holds fireplace screen in place
for shipping. This screw is located near
top left side of screen. Discard screw.
Lift fireplace screen up and pull out to
remove.
5. Check all gas connections for leaks. See
Checking Gas Connections, page 16.
6. Replace log base assembly back into
fireplace. Feed flexible gas line into fire-
place base area while replacing log base
assembly. Make sure the entire flexible
gas line is in fireplace base area. Reat-
tach log base assembly to fireplace with
screws removed in step 2.
2. Remove screws that attach log base
assembly to fireplace (see Figure 16).
Carefully lift up log base assembly and
remove from fireplace (see Figure 16).
Equipment
To Fireplace
Shutoff Valve
Provided by
Gas Regulator
Installer
Propane/LP
To External
Regulator
Flexible Gas Line
from Fireplace
Gas Regulator
Natural Gas
To Gas Meter
Figure 17 - Attaching Flexible Gas Lines
Together
Figure 16 - Removing Log Base
Assembly From Fireplace
121082-01K
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INSTALLATION
Continued
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
CHECKING GAS CONNECTIONS
1. Close equipment shutoff valve (see
Figure 18).
WARNING: Test all gas pip-
ing and connections, internal
and external to unit, for leaks
afterinstallingorservicing.Cor-
rect all leaks at once.
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
WARNING: Never use an
open flame to check for a leak.
Apply a noncorrosive leak
detection fluid to all joints.
Bubbles forming show a leak.
Correct all leaks at once.
3. Check all joints from gas meter to equip-
ment shutoff valve for natural gas or pro-
pane/LP supply to equipment shutoff valve
for propane/LP (see Figures 19 and 20).
Apply noncorrosive leak detection fluid to
all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Open
CAUTION: Make sure exter-
nal regulator has been installed
betweenpropane/LPsupplyand
fireplace. See guidelines under
Connecting Fireplace to Gas
Supply, page 15.
Equipment
Shutoff Valve
Closed
Figure 18 - Equipment Shutoff Valve
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Equipment
Shutoff
Valve
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect fireplace with its main gas
valve (control valve) and equipment shut-
off valve from gas supply piping system.
Pressures in excess of 1/2 psig will dam-
age fireplace regulator.
Gas Meter
2. Cap off open end of gas pipe where equip-
Gas Control Valve
ment shutoff valve was connected.
Figure 19 - Checking Gas Joints for
Natural Gas
3. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
Equipment Shutoff Valve
Propane/LP
Supply Tank
4. Check all joints of gas supply piping system.
Apply noncorrosive leak detection fluid to all
joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect fireplace and equipment
shutoff valve to gas supply. Check recon-
nected fittings for leaks.
Gas Control Valve
Figure 20 - Checking Gas Joints for
Propane/LP Gas
121082-01K
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INSTALLATION
Continued
PRESSURE TESTING FIREPLACE GAS
3. Replace battery housing cover.
CONNECTIONS
1. Open equipment shutoff valve (see
Figure 18, page 16).
When batteries are installed, the "little house"
icon with current room temperature will be dis-
played (see Figure 22). This icon will always
2. Open main gas valve located on or near show in the control window as long as the
gas meter for natural gas or open pro- batteries have power.
pane/LP supply tank valve.
3. Make sure control knob of fireplace is in
the OFF position.
4. Check all joints from equipment shutoff
valve to gas control valve (see Figures
19 or 20, page 16). Apply noncorrosive
leak detection fluid to all joints. Bubbles
forming show a leak.
5. Correct all leaks at once.
6. Light fireplace (see Operation, page 20.)
Figure 22 - Remote Display
Check all other internal joints for leaks.
7. Turn off fireplace (see To Turn Off Gas to
Appliance, page 21.
Remote Receiver
The remote receiver uses 4 AA batteries (not
included). To install or replace batteries:
INSTALLING BATTERIES IN
REMOTE CONTROL AND RECEIVER
1. Open lower louver to gain access to re-
ceiver.
2. Remove screws from cover place.
3. Remove battery housing cover.
4. Install or replace batteries.
5. Replace battery housing cover.
6. Replace cover plate.
WARNING: Make sure your
selector switch is in OFF posi-
tion before installing or chang-
ing batteries in your hand-held
remote or receiver.
Receiver
Hand-Held Remote Control
The hand-held remote control uses 3 AAA
batteries (not included).
Battery Housing
Cover
To install batteries:
1. Remove battery housing cover from back
of hand-held remote (see Figure 21).
2. Install or replace batteries.
Cover Plate
Screws
Battery Housing
Cover
Figure 23 - Battery Install Remote
Control Receiver
+
AAA
-
+
-
+
AAA
AAA
-
Figure 21 - Battery Install Hand-Held
Remote Control
121082-01K
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INSTALLATION
Continued
5. Place middle right log over front right and
INSTALLING LOGS
bottom logs as shown in Figure 25. Be
sure hole in middle right log seats over
pin in bottom log.
WARNING: Failure to posi-
tion the parts in accordance
with these diagrams or failure
to use only parts specifically
approved with this heater may
result in property damage or
personal injury.
6. Place middle left log over front left and
bottom logs as show in Figure 25. Be
sure hole in middle left log seats over pin
in front left log.
WARNING:Youmustoperate
this fireplace with the fireplace
screen in place. Make sure fire-
place screen is in place before
running fireplace.
CAUTION: Do not remove
the data plates attached to the
heater base assembly. The data
plates contain important safety
and warranty information.
Middle Right Log
Middle Left Log
It is very important to install these logs exactly
as instructed. Do not modify logs. Only use
logs supplied with heater.
1. Place bottom log in center of the base
assembly as shown in Figure 24.
2. Rest rear log in back corner sections of
base assembly as shown in Figure 24.
Make sure log is completely vertical and
not leaning in toward burner where the
flame will touch the log.
3. Position front right log against right side
of grate prongs (see Figure 24).
4. Position front left log against left side of
grate prongs (see Figure 24).
Pin on Front
Left Log
Front
Rear Log
Left Log
Bottom
Log
Figure 25 - Installing Top Logs
Bottom
Log
Grate
Prongs
Front Right
Base Assembly
Log
Figure 24 - Installing Bottom Logs
121082-01K
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INSTALLATION
Continued
HARD-WIRING FIREBOX
INSTALLING FIREPLACE HOOD
AND SCREEN
NOTICE: A qualified electrician
mustconnectelectricalwiringto
duplex outlet for built-in instal-
lation. Follow all local codes. In
absence of local codes follow
TheNationalElectricCodeANSI/
NFPA 70.
1. Loosen screws inside top edge of firebox.
Slide notches in hood over screws and
tighten screws (see Figure 27).
2. Install fireplace screen by slipping notches
of fireplace screen over screws on front
of fireplace (see Figure 28).
The “Handy Box” with duplex outlet is pro-
vided in the firebox located in the lower right
base area.
Screw
1. Remove screw holding duplex outlet cover
to handy box. Remove duplex outlet.
2. Route electrical cable through strain relief
and handy box (see Figure 26). Tighten
screws on strain relief.
3. Connect electrical cable to duplex outlet.
Match wire colors to those on duplex out-
let. Be sure to connect the ground wire.
Hood
4. Place duplex outlet back into handy box
and secure with screws. Replace outlet
cover.
Figure 27 - Hood Placement
(Model May Vary From Illustration)
Duplex Box/Handy Box
Screws
Screw
Strain Relief
Screen
Figure 26 - Hard-Wiring Firebox
Figure 28 - Screen Placement
(Model May Vary From Illustration)
121082-01K
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OPERATION
FOR YOUR SAFETY
READ BEFORE LIGHTING
NOTICE:Duringinitialoperation
of new fireplace, burning logs
will give off a paper-burning
smell. Open damper or window
to vent smell. This will only last
a few hours.
WARNING: If you do not fol-
low these instructions exactly,
a fire or explosion may result
causing property damage, per-
sonal injury or loss of life.
1. STOP! Read the safety information, col-
A. This appliance has a pilot which must
be lighted by hand. When lighting
the pilot, follow these instructions
exactly.
umn 1.
2. Make sure equipment shutoff valve is
fully open.
3. Set remote selector switch in OFF
position.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the floor because some
gas is heavier than air and will settle
on the floor.
WARNING: Burners will come
onautomaticallywithinoneminute
when the selector switch is in the
ON position after the pilot is lit.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
4. Press in and turn control knob clockwise
to the OFF position.
5. Wait five (5) minutes to clear out any gas.
Then smell for gas, including near the
floor. If you smell gas, STOP! Follow “B”
in the safety information, column 1. If you
don’t smell gas, go to the next step.
• If you cannot reach your gas supplier,
call the fire department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn by
hand, don’t try to repair it, call a quali-
fied service technician or gas supplier.
Force or attempted repair may result in
a fire or explosion.
6. Press in and turn control knob counter-
clockwise
to the PILOT position.
Press in control knob for five (5) seconds
(see Figure 29).
Note: You may be running this heater for
the first time after hooking up to gas sup-
ply. If so, the control knob may need to be
pressed in for 30 seconds or more. This will
allow air to bleed from the gas system.
D. Do not use this appliance if any part
has been under water. Immediately call
a qualified service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
LIGHTING
INSTRUCTIONS
Blower Control Knob
Ignitor Button
WARNING:Youmustoperate
this fireplace with the fireplace
screen in place. Make sure fire-
place screen is installed before
running fireplace.
OFF
HI
LO
Control Knob
Figure 29 - Control Knob and Ignitor
Button Location
121082-01K
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OPERATION
Continued
7. With control knob pressed in, press and Pilot
Ignitor
Electrode
Ignitor
Electrode
Pilot
Burner
Burner
release ignitor button. This will light pilot.
The pilot is attached to the front burner.
If needed, keep ignitor button pressed in
until pilot lights.
Note: If pilot does not stay lit, contact a
qualified service person or gas supplier
for repairs. Until repairs are made, light
pilot with match. To light pilot with match,
see Manual Lighting Procedure.
Figure 31 - Pilot
(Natural)
Figure 32 - Pilot
(Propane/LP)
TO TURN OFF GAS
TO APPLIANCE
1. Turn control knob clockwise
OFF position.
2. Set selector switch in the OFF position.
3. Close equipment shutoff valve (see Figure
18, page 16).
8. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
to the
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
Note: If pilot goes out, repeat steps 4
through 8.
MANUAL LIGHTING
9. Slightly push in and turn control knob
PROCEDURE
1. Follow steps 1 through 6 under Lighting
Instructions, page 20.
2. Depress control knob and light pilot with
match.
3. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob. Now follow steps 9
through 11 under Lighting Instructions.
counterclockwise
position.
to the ON
10. Wait one minute and switch selector
switch to the ON position to light burners
(see Figure 30). When using in the ON
position (without remote) burners will
light on high. There is no adjustment to
the flames without using remote.
11. To leave pilot lit and shut off burners only,
BLOWER
turn control knob clockwise
to the
PILOT position, or use remote control
manual OFF button, or set selector switch
in the OFF position.
OPERATION
WARNING: This fireplace has
athree-prong,groundedelectrical
plug. This plug helps protect you
againstelectricalshock.Onlycon-
nectplugtoaproperlygrounded,
three-prongreceptacle.Donotcut
or remove the grounding prong
from this plug.
WARNING: Make sure the se-
lectorswitchisintheOFFposition
whenyouareawayfromhomefor
long periods of time. Heater will
comeonautomaticallywithselec-
tor switch in the ON position.
Locate the blower switch by opening lower
louver on fireplace. Blower switch is located
at lower center inside louver door.
ON REMOTE OFF
PRG
Note: It is safe to operate fireplace with blower
turned off. However, the blower helps distribute
heated air from the fireplace.
Figure 30 - Remote Selector Switch in
ON Position
Note: Periodically check the louvers of the
firebox and remove any dust, dirt or other
obstructions.
121082-01K
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OPERATION
Continued
OPERATING REMOTE CONTROL
HAND-HELD
REMOTE OPERATION
WARNING: Fireplace can
turn on suddenly. Keep away
from burner.
BATTERIES
WARNING: Make sure your
selector switch is in OFF posi-
tion before installing or chang-
ing batteries in your hand-held
remote or receiver.
After lighting pilot, let pilot flame burn for about
one minute. Slide remote selector switch to
REMOTE position. You can now turn burner
on and off with remote.
IMPORTANT: Do not leave selector switch in
REMOTE or ON position when pilot is not lit.
This will drain batteries.
For installing or replacing batteries in remote
control or receiver, see Installing Batteries in
Remote Control and Receiver on page 17.
When any button is pushed on remote control,
LCD display will glow blue. Blue glow will go
off after several seconds if no action is being
taken with remote.
Low Battery - Hand-Held Remote Control
When batteries in hand-held remote control
are low, an icon will appear on display.
Low Battery - Remote Receiver
ON/OFF
When batteries in receiver are low, no acoustic
signal will be given when ON/OFF button is
pressed. If batteries in receiver are low, fireplace
can be switched on manually by moving remote
selector switch to ON (see Figure 33).
Push ON/OFF button and burners will come
on in high position (see Figure 35). An
acoustic signal from the receiver confirms
the command.
Push ON/OFF button again and burners will
turn off. A beep from receiver confirms the
command.
ON
LCD
Display
Figure 33 - Low Battery Display
FAHRENHEIT/CELSIUS INDICATOR
You can set your hand-held remote control to
display the temperature in either Fahrenheit
or Celsius. With remote control off, press
THERMOSTAT button and MODE button at
the same time. This will toggle the display
from °F to °C.
ON/OFF
THERMOSTAT
UP/ DOWN
Arrows
MODE
Figure 35 - Hand-Held Remote Control
Figure 34 - Remote Control Display
Fahrenheit to Celsius
121082-01K
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OPERATION
Continued
FLAME HEIGHT
To activate this function, press THERMOSTAT
This function allows you to control height of button until the word SMART appears to the
flames through 5 levels (see Figure 36). Se- right of temperature bulb graphic on display.
lect manual flame height function by pressing Use UP/DOWN arrow button to set desired
MODE button until a flame is shown in lower room temperature. The control system will
left corner of display. Use UP/DOWN arrow cycle the fireplace on or off to maintain se-
button to set desired flame height (see Figure lected temperature.
35, page 22). A beep from receiver confirms
the command.
SMART
ON
ON
MAX
Figure 38 - Smart Thermostat Setting
MAX
CHILD SAFETY LOCK-OUT
MINIMUM
Figure 36 - Remote Control Display of
Flame Height Minimum and Maximum
MAXIMUM
This function lets you deactivate the remote
control buttons. It is active when the lock icon
is lit on the display.
To activate, press MODE button and UP ar-
row button at the same time. To deactivate,
press again.
ROOM THERMOSTAT
The remote control can operate as a room
thermostat. The thermostat can be set to a
desired temperature to control the comfort
level in the room.
ON
To activate, press THERMOSTAT button on
remote control (see Figure 35, page 22). The
word ON will appear to the right of temperature
bulb graphic on display (see Figure 37). Use
UP/DOWN arrow button to set desired room
temperature. Control system will cycle fireplace
on or off to maintain selected temperature.
Figure 39 - Child Safety Lock-Out
REPLACING HAND-HELD REMOTE
CONTROL ONLY
If your remote ever needs to be replaced you
will not need to replace the receiver.
Room
Temperature
ON
Set
To program receiver with a new hand-held
remote, insert a small pin or paper clip into
hole on receiver face plate marked PRG. The
receiver will beep 3 times to indicate it is ready
to accept a new remote transmitter. Press
the ON/OFF button on your remote and the
receiver will beep 4 times to confirm it receives
commands from the new remote.
Temperature
Figure 37 - Room Temperature Setting
SMART THERMOSTAT
The Smart Thermostat adjusts flame height
in accordance to differences between set
temperature and room temperature. As room
temperature gets closer to set temperature the
smart function will modulate the flame lower.
As room temperature cools, it will modulate
the flame higher.
ON REMOTE OFF
PRG
To
Program
Receiver
Figure 40 - Programing Remote Control
to Receiver
121082-01K
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INSPECTING BURNERS
Check pilot flame pattern and burner flame
patterns often.
FRONT BURNER FLAME PATTERN
Figure 43 shows correct front burner flame
pattern. Figure 44 shows incorrect front
burner flame pattern. The incorrect burner
flame pattern shows yellow tipping at top of
blue flame.
PILOT FLAME PATTERN
Figure 41 shows a correct pilot flame pattern.
Figure 42 shows an incorrect pilot flame pat-
tern. The incorrect pilot flame is not touching
the thermocouple. This will cause the thermo-
couple to cool. When the thermocouple cools,
the fireplace will shut down.
If front burner flame pattern is incorrect, as
shown in Figure 44
• turn fireplace off (see To Turn Off Gas to
Appliance, page 21)
If pilot flame pattern is incorrect, as shown
in Figure 42
• see Troubleshooting, page 26
• turn fireplace off (see To Turn Off Gas to
Appliance, page 21)
• see Troubleshooting, page 26
Note: The correct pilot flame on natural gas
units will have a slight curve, but flame should
be blue and have no yellow or orange color.
(Pilot May Vary From Ones Shown)
Pilot Burner
Pilot
Burner
Thermocouple
Figure 43 - Correct Burner Flame Pattern
Yellow Tipping
At Top of Blue
Flame
Figure 41 - Correct
Pilot Flame Pattern
Figure 42 - Incorrect
Pilot Flame Pattern
MAIN BURNER
Periodically inspect all burner flame holes with
the heater running. All slotted burner flame
holes should be open with yellow flame pres-
ent. All round burner flame holes should be
open with a small blue flame present. Some
burner flame holes may become blocked
by debris or rust, with no flame present. If
so, turn off heater and let cool. Remove
blockage. Blocked burner flame holes may
create soot.
Figure 44 - Incorrect Burner Flame
Pattern
121082-01K
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CLEANING AND MAINTENANCE
4. Check injector holder located at end of
WARNING: Turn off fireplace
and let cool before cleaning.
burner tube again. Remove any large
particles of dust, dirt, lint or pet hair with
a soft cloth or vacuum cleaner nozzle.
5. Blow air into primary air holes on injector
holder.
CAUTION: You must keep
control areas, burner and cir-
culating air passageways of
fireplace clean. Inspect these
areas of fireplace before each
use. Have fireplace inspected
yearly by a qualified service
person. Fireplace may need
more frequent cleaning due to
excessive lint from carpeting,
bedding material, pet hair, etc.
6. In case any large clumps of dust have now
been pushed into burner repeat steps 3
and 4.
Clean pilot assembly also.Ayellow tip on pilot
flame indicates dust and dirt in pilot assembly.
There is a small pilot air inlet hole about two
inches from where pilot flame comes out of
pilot assembly (see Figure 46). With unit off,
lightly blow air through air inlet hole. You may
blow through a drinking straw if compressed
air is not available.
WARNING: Failure to keep
the primary air opening(s) of
theburner(s)cleanmayresultin
sooting and property damage.
Injector
Holder
Ports/
Slots
Burner
Tube
BURNER INJECTOR HOLDER AND
PILOT AIR INLET HOLE
Primary Air
Inlet Holes
The primary air inlet holes allow the proper
amount of air to mix with the gas. This provides
a clean burning flame. Keep these holes clear
of dust, dirt, lint and pet hair. Clean these air in-
let holes prior to each heating season. Blocked
air holes will create soot. We recommend that
you clean the unit every three months during
operation and have heater inspected yearly by
a qualified service person.
Figure 45 - Injector Holder On Outlet
Burner Tube
Ports/Slots
Burner
Tube
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust
and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI.
Your local computer store, hardware store or
home center may carry compressed air in a
can. If using compressed air in a can, please
follow the directions on the can. If you don’t
follow directions on the can, you could dam-
age the pilot assembly.
Pilot
Assembly
Pilot Air
Inlet Hole
1. Shut off unit, including pilot. Allow unit to
cool for at least thirty minutes.
Figure 46 - Pilot Inlet Air Hole
2. Inspect burner, pilot and primary air inlet
holes on injector holder for dust and dirt
(see Figure 45).
3. Blow air through the ports/slots and holes
in burner.
121082-01K
25
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TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualified service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
Whenignitorbuttonispressed, 1. Ignitor electrode not con- 1. Reconnect ignitor cable.
there is no spark at ODS/
pilot.
nected to ignitor cable.
2. Ignitor cable pinched or 2. Free ignitor cable if pinched
wet.
by any metal or tubing. Keep
ignitor cable dry.
3. Broken ignitor cable.
4. Bad ignitor.
3. Replace ignitor cable.
4. Replace ignitor.
5. Ignitor electrode positioned 5. Replace pilot assembly.
wrong.
6. Ignitor electrode broken.
6. Replace pilot assembly.
7. Battery not installed, battery 7. Install new alkaline battery in
power low or battery not
installed correctly.
electronic ignitor. Verify bat-
tery is installed correctly.
Whenignitorbuttonispressed, 1. Gas supply turned off or 1. Turn on gas supply or open
there is spark at ODS/pilot but
no ignition.
equipment shutoff valve
closed.
equipment shutoff valve.
2. Control knob not in PILOT 2. Turn control knob to PILOT
position. position.
3. Control knob not pressed in 3. Press in control knob while
while in PILOT position. in PILOT position.
4. Air in gas lines when 4. Continue holding down
installed.
control knob. Repeat ignit-
ing operation until air is
removed.
5. Depleted gas supply (pro- 5. Contact local propane/LP
pane/LP only).
gas company.
6. ODS/pilot is clogged.
6. Clean ODS/pilot (see Clean-
ing and Maintenance, page
25) or replace ODS/pilot
assembly.
7. Gas regulator setting is not 7. Replace gas regulator.
correct.
121082-01K
26
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TROUBLESHOOTING
Continued
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
ODS/pilot lights but flame 1. Control knob not fully 1. Press in control knob fully.
goes out when control knob
is released.
pressed in.
2. Control knob not pressed in 2. After ODS/pilot lights, keep
long enough.
control knob pressed in 30
seconds.
3. Equipment shutoff valve not 3. Fully open equipment shut-
fully open. off valve.
4. Pilot flame not touching 4. A) Contact local natural or
thermocouple, which allows
thermocouple to cool, caus-
ing pilot flame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
propane/LP gas company.
B) Clean ODS/pilot (see
Cleaning and Maintenance,
page 25) or replace ODS/
pilot assembly .
B) Dirty or partially clogged
ODS/pilot
5. Thermocouple connection 5. Hand tighten until snug, then
loose at control valve. tighten 1/4 turn more.
6. Thermocouple damaged. 6. Replace pilot assembly.
7. Control valve damaged. 7. Replace control valve.
8. Safety interlock system has 8. Wait one minute for safety
been triggered.
interlock system to reset.
Repeat ignition operation.
Burner does not light after 1. Inlet gas pressure is too 1. Contact local natural or
ODS/pilot is lit. low. propane/LP gas company.
2. Burner orifice(s) clogged. 2. Clean burner(s) (see
Cleaning and Maintenance,
page 25) or replace burner
orifice(s).
3. Thermopile leads disconnect- 3. Reconnect leads (see Wir-
ed or improperly connected.
4. Burner will not come on in 4. Replace battery in transmit-
remote position. ter and receiver.
ing Diagram, page 30).
5. Wire disconnected from gas 5. See Wiring Diagram, page 30.
control.
Delayedignitionofoneorboth 1. Manifold pressure is too 1. Contact local natural or
burners. low. propane/LP gas company.
2. Burner orifice(s) clogged. 2. Cleanburner(s)(seeCleaning
and Maintenance, page 25)
or replace burner orifice(s).
3. Mislocated crossover 3. Contact qualified service
tube.
person.
Burner backfiring during com- 1. Burner orifice is clogged or 1. Clean burner (see Cleaning
bustion.
damaged.
and Maintenance, page 25)
or replace burner orifice(s).
2. Replace damaged burner.
3. Replace gas regulator.
2. Damaged burner.
3. Gas regulator defective.
121082-01K
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TROUBLESHOOTING
Continued
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
Slight smoke or odor during 1. Not enough air.
initial operation.
1. Check burner for dirt and
debris. If found, clean burner
(see Cleaning and Mainte-
nance, page 25).
2. Gas regulator defective.
2. Replace gas control.
3. Residues from manufac- 3. Problem will stop after a few
turing processes and logs
curing.
hours of operation.
Moisture/condensation no- 1. Not enough combustion/ 1. Refer to Air for Combus-
ticed on windows.
ventilation air.
tion and Ventilation require-
ments (page 7).
Heater produces a whistling 1. Turning control knob to HI 1. Turn control knob to LO
noise when burners are lit.
position when burners are
cold.
position and let warm up for
a minute.
2. Air in gas line.
2. Operate burners until air is
removed from line. Have gas
line checked by local natural
or propane/LP gas company.
3. Air passageways on heater 3. Observe minimum installation
blocked. clearances (see page 10).
4. Dirty or partially clogged 4. Clean burners (see Cleaning
burner orifice(s).
and Maintenance, page 25)
or replace burner orifice(s).
White powder residue forming 1. When heated, vapors from 1. Turn heater off when using
within burner box or on adja-
cent walls or furniture.
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue.
furniture polish, wax, carpet
cleaners or similar products.
Remote does not function.
1. Battery is not installed. Bat- 1. Replace batteries (4-AA in
tery power is low.
receiver and 3-AAA in hand
set) in receiver and remote
control.
2. Wire connection loose or 2. Check wiring connections
wire broken.
(see Wiring Diagram, page
30). Replace wiring harness
if necessary.
Yellow flame in front burner 1. Not enough air.
during burner combustion.
1. Check burner(s) for dirt
and debris. If found, clean
burner(s) (see Cleaning and
Maintenance, page 25).
2. Gas regulator defective.
2. Replace gas regulator.
Fireplace produces a clicking/ 1. Metal expanding while 1. This is normal with most
ticking noise just after burner
is lit or shut off.
heating or contracting while
cooling.
heaters. If noise is exces-
sive, contact qualified ser-
vice person.
121082-01K
28
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TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
•
Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Fol-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
Fireplace produces unwanted 1. Heater burning vapors from 1. Open window to ventilate
odors.
paint, hair spray, glues,
cleaners, chemicals, new
carpet, etc. (See IMPOR-
TANT statement above).
room. Stop using odor caus-
ing products while heater is
running.
2. Low fuel supply (propane/ 2. Refill supply tank (propane/
LP only). LP only).
3. Gas leak. See Warning 3. Locate and correct all leaks
statement at top of page.
(see Checking Gas Connec-
tions, page 16).
Fireplaceshutsoffinuse(ODS 1. Not enough fresh air is 1. Open window and/or door
operates).
available.
for ventilation.
2. Low line pressure.
2. Contact local natural or
propane/LP gas company.
3. ODS/pilot is partially 3. Clean ODS/pilot (see Cleaning
clogged. and Maintenance, page 25).
Gas odor even when control 1. Gas leak. See Warning 1. Locate and correct all leaks
knob is in OFF position.
statement at top of page.
(see Checking Gas Connec-
tions, page 16).
2. Control valve or gas control 2. Replace control valve or gas
defective. control.
Gas odor during combustion. 1. Foreign matter between 1. Take apart gas tubing and
control valve and burner. remove foreign matter.
2. Gas leak. See Warning 2. Locate and correct all leaks
statement at top of page.
(see Checking Gas Connec-
tions, page 16).
Dark residue on logs inside 1. Improper log placement.
1. Properly locate logs (see
of their fireplace. Note: After
Installing Logs, page 18).
removingallcausesofresidue 2. Drafts or other air currents 2. Eliminate source of drafts
deposits,completelycleanfire- affecting flame pattern. around heater.
placeandapplianceoffresidue 3. Air holes at burner inlet 3. Clean out air holes at burner
before reusing appliance.
blocked.
inlet. Periodically repeat as
needed.
4. Burner flame holes blocked. 4. Remove blockage.
Logsetcyclestopilot,butroom 1. Hand-held remote control is 1. Move hand-held remote
temperature drops to a lower
than ideal level before log set
comes back on.
too close to heater.
control unit farther away
from the heater.
121082-01K
29
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SPECIFICATIONS
Model VSGF36NRC
Model VSGF36PRC
• Rating (Variable): 33,000/21,500 Btu/Hr
• Rating (Variable): 33,000/21,500 Btu/Hr
• Type Gas: Natural Gas
• Type Gas: Propane/LP
• Ignition: Electronic
• Ignition: Electronic
• Pressure Manifold: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
Maximum 10.5" W.C., Minimum* 5" W.C.
• Shipping Weight: 120 lbs.
* For input adjustment
• Pressure Manifold: 7.9" W.C.
• Inlet Gas Pressure (in. of water):
Maximum 13" W.C. Minimum* 11" W.C.
• Shipping Weight: 120 lbs.
* For input adjustment
TECHNICAL SERVICE
SERVICE HINTS
You may have further questions about installa-
tion, operation or troubleshooting. If so, contact
FMI PRODUCTS, LLC at 1-866-328-4537.
When calling, please have your model and
serial numbers of your firebox ready.
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low for
propane/LP unit
You can also visit FMI PRODUCTS, LLC’s
You may feel your gas pressure is too low. If
so, contact your local gas supplier.
WIRING DIAGRAM
Note: For proper operation of remote control, wires from thermopile to control receiver must
be connected exactly as shown.
Black Connectors
Receiver
White
To Thermopile
Red
Figure 47 - Remote Control Wiring Diagram
121082-01K
30
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REPLACEMENT PARTS
Note: Use only original replacement parts.
When calling FMI PRODUCTS, LLC have
This will protect your warranty coverage for
parts replaced under warranty.
ready
• your name
• your address
• model and serial numbers of your firebox
• how firebox was malfunctioning
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call FMI PRODUCTS, LLC at
1-866-328-4537 for referral information. A
list of authorized dealers can be found by
visiting www.fmiproducts.com.
• type of gas used (propane/LP or natural
gas)
• purchase date
Usually, we will ask you to return the part to
the factory.
Note: The firebox identification label (including
model number, serial number, clearances,
etc.) is located on the right front edge of the
firebox.
ACCESSORIES
Purchase these firebox accessories from
your local dealer. If they can not supply these
accessories, call FMI PRODUCTS, LLC at
1-866-328-4537 for information. You can
also write to the address listed on the back
page of this manual.
PERIMETER TRIM
PT36 - Black
PT36B - Brushed Brass
PT36P - Platinum
FIREPLACE HANDLES - FPH
2 handles per kit.
FIREBOX BRICK LINER - HFL401
All Models. Ceramic fiber firebox liner adds
the look of real brick. Aged red color panels
with black mortar and straight brick pattern.
MANTELS
W36TO - Cabinet Mantel & Base, Stained
Oak, Traditional Design
W36TU - Cabinet Mantel & Base, Unfin-
ished, Traditional Design
C36TO - Corner Mantel & Base, Stained
Oak, Traditional Design
C36TU - Corner Mantel & Base, Unfinished,
Traditional Design
121082-01K
31
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PARTS
MODELS VSGF36PRC, VSGF36NRC
36
38
34
35
33
37
3 (NG Only)
6
G
P
L
7
2
1
8
22
28
4
10
11
12
5
32
9
Install Battery
14
According to
this Illustration
23
26
25
29
30
17
12
24
14
AAA
Battery
Negative
UP
27
31
21
(NG Only)
23
15
13
18
20
(NG Only)
16
19
121082-01K
32
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PARTS
This list contains replaceable parts used in your firebox. When ordering parts, follow the
instructions listed under Replacement Parts on page 31 of this manual.
KEY
NO. PART NO.
DESCRIPTION
QTY.
1
1
1
1
1
1
1
1
1
1
2
1
1
1
2
1
2
1
1
1
1
1
1
1
1
1
4
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
3
4
112466-02 Rear Burner Assembly
112465-02 Front Burner Assembly
107634-01 NG Conversion Plate
101004-15 Rear Burner Injector
101004-14 Rear Burner Injector
101004-01 Front Burner Injector
101004-08 Front Burner Injector
112713-03 Pilot Bracket
•
•
•
•
•
•
•
•
5
•
•
6
7
•
•
103778-01 ODS Pilot
103779-01 ODS Pilot
•
•
•
•
•
•
•
•
•
8
9
098249-01 ODS Nut
112708-07 Burner Tube
•
•
•
•
•
•
•
•
•
10 112705-03 Base Assembly
11 ** Firebox Bottom
12 115410-01 Magnet and Bracket Kit
13 103650-01 Knob
14
**
Firebox Support Leg
15 104241-03 Valve Bracket
16 111440-04
111440-03
17 103782-01 Valve Bracket
18 098265-02 Male Elbow
19 099387-09 Pilot Tube
099387-12 Pilot Tube
20 099918-02 Pilot Regulator
21 099387-14 Pilot Tube
22 M11084-26 Screw
23 111435-01
24 14500
25 101628-03 Flex Hose
26 105649-01 Blower Speed Control
27 103651-01 Lock Nut
28 098271-10 Ignitor Cable
29 120657-03 Proflame Receiver Bracket
30 121129-05 Proflame Receiver
31 121129-03 Proflame Receiver Plate
32 121129-01 Proflame Remote
33 121699-11 Front Log Right
34 121699-10 Front Log Left
35 125683-01 Middle Right Log
36 121699-09 Middle Left Log
37 121699-13 Bottom Log
Gas Valve
Gas Valve
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Electronic Ignitor
Male Fitting
38 121699-12 Back Log
PARTS AVAILABLE — NOT SHOWN
100563-01 Warning Plate
•
•
•
•
•
•
1
1
1
123482-01 Lighting Instructions Plate
121129-04 Proflame Wire Harness
** Not a field replaceable part
121082-01K
33
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PARTS
MODELS VSGF36PRC AND VSGF36NRC
16
15
14
13
17
11
12
10
9
29
27
18
20
28
6
21
7
19
5
26
4
25
22
8
23
3
24
2
1
121082-01K
34
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PARTS
MODELS VSGF36PRC AND VSGF36NRC
This list contains replaceable parts used in your firebox. When ordering parts, follow the
instructions listed under Replacement Parts on page 31 of this manual.
KEY
NO. PART NO.
DESCRIPTION
QTY.
2
1
1
1
1
1
1
2
1
1
1
1
1
1
1
4
1
2
1
4
1
1
1
3
1
1
1
1
4
1
113190-01CK Screen
2
116865-01CK Bottom Louver Assembly
3
**
Face Weldment
4
101355-03CK Hood
5
116864-01CK Louver Assembly
6
7
8
9
10
11
12
13
**
**
**
**
**
**
**
**
**
**
Firebox Bottom Bracket
Right Firebox Support Leg
Left Firebox Support Leg
Firebox Surround
Firebox Top Shield
Firebox Top
Damper Can Collar
Insulation Pan
Fireplace Top Insulation
Fireplace Top
Top Spacer
Fireplace Surround
Gas Conduit
Receptacle Plate
Gas Knock-Out Cover
Strain Relief
Steel Receptacle Box
Blower
14
15
16 20280
17
**
18 107128-01
19 115408-01
20 21171
21 103771-01
22 115402-01
23 119943-01
24 M11084-38
25 GA3555
26 115403-01
27 101378-01
28 117539-01
29 117891-01
Hex Screw, #8
Duplex Outlet
Steel Receptacle Cover
Thermostat Switch
Brick Refractory Kit
FPH Handle Bracket
** Not a field replaceable part.
121082-01K
35
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WARRANTY
KEEP THIS WARRANTY
Model (located on product or identification tag)_____________________________
Serial No. (located on product or identification tag)__________________________
Date Purchased __________________________
Keep receipt for warranty verification.
FMI PRODUCTS, LLC LIMITED WARRANTIES
New Products
Standard Warranty: FMI PRODUCTS, LLC warrants this new product and any parts thereof to be free from defects
in material and workmanship for a period of four (4) years from the date of first purchase from an authorized dealer
provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s
warnings and instructions.
For products purchased for commercial, industrial or rental usage, this warranty is limited to 90 days from the date
of first purchase.
Factory Reconditioned Products
Limited Warranty: FMI PRODUCTS, LLC warrants factory reconditioned products and any parts thereof to be
free from defects in material and workmanship for 30 days from the date of first purchase from an authorized dealer
provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s
warnings and instructions.
Terms Common to All Warranties
The following terms apply to all of the above warranties:
Always specify model number and serial number when contacting the manufacturer. To make a claim under this
warranty the bill of sale or other proof of purchase must be presented.
This warranty is extended only to the original retail purchaser when purchased from an authorized dealer, and only
when installed by a qualified installer in accordance with all local codes and instructions furnished with this product.
This warranty covers the cost of part(s) required to restore this product to proper operating condition and an allow-
ance for labor when provided by a FMI PRODUCTS, LLC Authorized Service Center or a provider approved by
FMI PRODUCTS, LLC. Warranty parts must be obtained through authorized dealers of this product and/or FMI
PRODUCTS, LLC who will provide original factory replacement parts. Failure to use original factory replacement
parts voids this warranty.
Travel, handling, transportation, diagnostic, material, labor and incidental costs associated with warranty repairs,
unless expressly covered by this warranty, are not reimbursable under this warranty and are the responsibility of
the owner.
Excluded from this warranty are products or parts that fail or become damaged due to misuse, accidents, improper
installation, lack of proper maintenance, tampering, or alteration(s).
This is FMI PRODUCTS, LLC’s exclusive warranty, and to the full extent allowed by law; this express warranty
excludes any and all other warranties, express or implied, written or verbal and limits the duration of any and all
implied warranties, including warranties of merchantability and fitness for a particular purpose to four (4) years on
new products and 30 days on factory reconditioned products from the date of first purchase. FMI PRODUCTS, LLC
makes no other warranties regarding this product.
FMI PRODUCTS, LLC’s liability is limited to the purchase price of the product, and FMI PRODUCTS, LLC shall not
be liable for any other damages whatsoever under any circumstances including indirect, incidental, or consequential
damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
For information about this warranty contact:
2701 S. Harbor Blvd.
Santa Ana, CA 92704
121082-01
1-866-328-4537
Rev. K
01/11
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