Extron electronic Telephone XTP SR HDMI User Manual
User Guide  
XTP Extenders  
XTP SR HDMI  
XTP HDMI Scaling Receiver  
68-2007-01 Rev. D  
02 15  
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FCC Class A Notice  
This equipment has been tested and found to comply with the limits for a Class A digital  
device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable  
protection against harmful interference when the equipment is operated in a commercial  
environment. This equipment generates, uses, and can radiate radio frequency energy and,  
if not installed and used in accordance with the instruction manual, may cause harmful  
interference to radio communications. Operation of this equipment in a residential area is  
likely to cause interference. This interference must be corrected at the expense of the user.  
ATTENTION:  
• The Twisted Pair Extension technology works with shielded twisted pair (STP) cables  
only. To ensure FCC Class A and CE compliance, STP cables and STP connectors  
are also required.  
• For more information on safety guidelines, regulatory compliances, EMI/EMF  
compatibility, accessibility, and related topics, see the “Extron Safety and  
Regulatory Compliance Guide” on the Extron website.  
Copyright  
© 2015 Extron Electronics. All rights reserved.  
Trademarks  
All trademarks mentioned in this guide are the properties of their respective owners.  
The following registered trademarks(®), registered service marks(SM), and trademarks(TM) are the property of  
RGB Systems, Inc. or Extron Electronics:  
Registered Trademarks(®)  
AVTrac, Cable Cubby, CrossPoint, eBUS, EDID Manager, EDID Minder, Extron, Flat Field, GlobalViewer, Hideaway, Inline, IP Intercom,  
IP Link, Key Minder, LockIt, MediaLink, PlenumVault, PoleVault, PowerCage, Pure3, Quantum, SoundField, SpeedMount, SpeedSwitch,  
System INTEGRATOR, TeamWork, TouchLink, V-Lock, VersaTools, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, and XTP Systems  
Registered Service Mark (SM) : S3 Service Support Solutions  
Trademarks(™)  
AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS (Class D Ripple Suppression),  
DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), Driver Configurator, DSP Configurator, DSVP (Digital Sync  
Validation Processing), DTP, eLink, EQIP, FastBite, FlexOS, FOXBOX, Global Configurator, IP Intercom HelpDesk, LinkLicense, MAAP,  
MicroDigital, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Scope-Trigger, ShareLink, SIS (Simple Instruction Set), Skew-Free,  
SpeedNav, Triple-Action Switching, WebShare. XTRA, ZipCaddy, ZipClip  
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Conventions Used in this Guide  
Notifications  
The following notifications are used in this guide:  
WARNING: Potential risk of severe injury or death.  
AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.  
ATTENTION:  
• Risk of property damage.  
• Risque de dommages matériels.  
NOTE: A note draws attention to important information.  
TIP: A tip provides a suggestion to make working with the application easier.  
Software Commands  
Commands are written in the fonts shown here:  
^ARMerge Scene,,Op1 scene 1,1^B51^W^C  
[01]R000400300004000080000600[02]35[17][03]  
EX!*X1&*X2)*X2#*X2!CE}  
NOTE: For commands and examples of computer or device responses mentioned  
in this guide, the character “0” is used for the number zero and “O” represents the  
capital letter “o.”  
Computer responses and directory paths that do not have variables are written in the font  
shown here:  
Reply from 208.132.180.48: bytes=32 times=2ms TTL=32  
C:\Program Files\Extron  
Variables are written in slanted form as shown here:  
ping xxx.xxx.xxx.xxx —t  
SOH R Data STX Command ETB ETX  
Selectable items, such as menu names, menu options, buttons, tabs, and field names are  
written in the font shown here:  
From the Filemenu, select New.  
Click the OKbutton.  
Specifications Availability  
Product specifications are available on the Extron website, www.extron.com.  
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Contents  
Using Command and Response Tables  
for SIS Commands...................................... 21  
Symbol Definitions........................................ 22  
Introduction............................................................ 1  
About this Guide................................................. 1  
About the XTP SR HDMI Scaling Receiver.......... 1  
Key Features ...................................................... 2  
Command and Response Tables for SIS  
Commands ..................................................... 23  
Picture Adjustment Commands .................... 23  
Output Configuration Commands................. 25  
Audio Configuration Commands................... 26  
Preset Commands........................................ 26  
Advanced Configuration Commands ............ 27  
Installation.............................................................. 4  
Rear Panel Connectors....................................... 4  
Making Connections........................................... 6  
HDMI Connection........................................... 6  
TP Cable Termination and  
Recommendations ........................................ 7  
RS-232 and IR Over XTP Communication ...... 9  
Power Connection.......................................... 9  
XTP System Configuration Software............. 29  
Installing the XTP System Configuration  
Software.......................................................... 29  
Using the XTP System Configuration  
Software.......................................................... 30  
Operation.............................................................. 12  
Front Panel Features and Indicators.................. 12  
Rear Panel HDMI Audio Switch ........................ 13  
Audio Output Overview..................................... 13  
On-Screen Display Menu System ..................... 13  
Connections................................................. 30  
Menu Bar ..................................................... 31  
Device Settings............................................. 34  
Menu Navigation Using Front Panel  
Controls....................................................... 14  
Reference Information ...................................... 43  
Mounting.......................................................... 43  
Tabletop Mounting........................................ 43  
Mounting Kits ............................................... 43  
Updating Firmware with Firmware Loader......... 44  
Downloading Extron Firmware Loader .......... 44  
Installing Firmware Loader ............................ 45  
Downloading Firmware ................................. 45  
Installing Firmware with Firmware Loader...... 46  
Menu Overview............................................. 14  
Image Reset Submenu ................................. 15  
Picture Controls Submenu............................ 15  
User Presets Submenu................................. 16  
Input Configuration Submenu ....................... 17  
Output Configuration Submenu .................... 17  
Advanced Configuration Submenu ............... 19  
Front Panel Lockout Mode (Executive Mode).... 19  
SIS Configuration and Control........................ 20  
Host Device Connection................................... 20  
SIS Programming Guide................................... 20  
Host-to-Device and Device-to-Host  
Communication ........................................... 20  
Device-Initiated Message.............................. 20  
Error Responses........................................... 21  
XTP SR HDMI Scaling Receiver • Contents  
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XTP SR HDMI Scaling Receiver • Contents  
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Introduction  
This section contains general information about this guide and the Extron XTP SR HDMI  
scaling receiver. Topics in this section include:  
•
•
•
About this Guide  
About the XTP SR HDMI Scaling Receiver  
Key Features  
About this Guide  
This guide provides installation, operation, control, and reference information for the  
XTP SR HDMI scaling receiver. In this guide, the terms “scaling receiver” and  
“XTP SR HDMI” are used interchangeably to refer to the XTP SR HDMI scaling receiver.  
About the XTP SR HDMI Scaling Receiver  
The Extron XTP SR HDMI receives video, audio, bidirectional RS-232 and IR, and Ethernet  
signals over a single twisted pair cable. It is HDCP-compliant and supports 1080p/60 Deep  
Color, 1920x1200 signals, and embedded HD lossless audio formats. It works with Extron  
XTP devices in matrix, or point-to-point applications for signal distribution and long-distance  
transmission (up to 330 feet) between remote endpoints, using shielded twisted pair cable.  
It can be powered locally or remotely through an Extron XTP Power Injector or XTP matrix  
switcher (see Power Connection on page 9).  
This device can be controlled through the on-screen display (OSD) menu (see On-Screen  
Display Menu System on page 13), Extron Simple Instruction Set (SIS) commands (see  
SIS Configuration and Control on page 20), or the XTP System Configuration Software  
(see XTP System Configuration Software on page 29).  
XTP SR HDMI Scaling Receiver • Introduction  
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The following diagram shows one way the XTP SR HDMI can be integrated in an XTP  
point-to-point application. The scaling receiver can also be used with an XTP matrix  
switcher (see the XTP matrix switcher user guide for more details on matrix applications).  
HDMI  
Cable  
Projector  
Ethernet  
XTP  
Cable (330')  
T
S
U
J
D
A
DMI  
H
R
S
ER  
ENT  
U
N
M
M
IO  
EA  
LPC  
ALO  
D
G
U
A
N
A
M
R
T
S
IT  
B
IF  
/PD  
S
R
B
H
P
T
X
MI  
D
H
L
A
N
IG  
S
P
C
D
H
IG  
F
ON  
C
ADJUST  
XTP  
AUDIO  
SIGNAL  
HDCP  
HBR  
BITSTREAM  
S/PDIF  
LPCM  
CONFIG  
HDMI  
ANALOG  
MENU  
ENTER  
XTP SR HDMI  
Extron  
XTP SR HDMI  
XTP Scaling  
Receiver  
TouchLink  
Control  
Ethernet  
x
r
HDMI  
Cable  
DVI-HDMI  
Cable  
VGA  
Cable  
Extron  
Cable Cubby  
HDMI  
Cable  
3
0
1
W
S
U
US  
T
T
P
T
A
X
T
S
2
1
L
A
N
IG  
S
CP  
DVI  
Cable  
Audio  
Cable  
HD  
3
Extron  
XTP T USW 103  
XTP Transmitter  
2
T
U
A
VGA  
Cable  
Audio  
Cable  
1
L
A
M  
NO  
DE  
O
O
CH  
T
IT  
M
U
IG  
F
A
N
CO  
W
S
Figure 1.  
Typical XTP SR HDMI Point-to-Point Application  
Key Features  
Reliable cable infrastructure — Transmits or receives video, audio, bidirectional  
RS-232 and IR, and Ethernet up to 330 feet (100 m) over a single shielded twisted pair  
cable, providing high reliability and maximum performance on an economical and easily  
installed cable infrastructure.  
Support for 1080p/60 Deep Color and 1920x1200 signals — Supports digital signal  
transmission up to 330 feet over a single twisted pair cable, maintaining superior image  
quality at the highest resolutions.  
Shielded twisted pair cable compatibility — Optimized for use with common shielded  
twisted pair cable types. XTP systems fully support a maximum transmission distance of  
330 feet (100 meters) for all compatible resolutions when used with shielded twisted pair  
cable. Shielded twisted pair cabling with solid center conductor sizes of 24 AWG or better is  
recommended for optimal performance.  
Bidirectional RS-232 and IR insertion — Allows a remote display to be controlled without  
the need for additional cabling through bidirectional RS-232 control and IR signals inserted  
into the XTP output.  
HDMI specification features — Support data rates up to 6.75 Gbps, Deep Color up to  
12-bit, 3D, HD lossless audio formats, and CEC pass-through.  
HDCP compliance — Ensures display of content-protected media and interoperability with  
other HDCP-compliant devices.  
XTP SR HDMI Scaling Receiver • Introduction  
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EDID Minder — Automatically manages EDID communication between connected devices.  
It ensures that all sources power up properly and reliably outputs content for display.  
Key Minder — Authenticates and maintains continuous HDCP encryption between input  
and output devices to ensure quick and reliable switching in professional AV environments,  
while enabling simultaneous distribution of a single source signal to one or more displays.  
Ethernet extension — Centralized 10/100Base-T Ethernet communication can be  
implemented via an Ethernet pass-through port to reduce the amount of independent  
network drops required within a system.  
Remote power capability — To simplify integration, XTP transmitters and receivers can be  
powered by the XTP CrossPoint Matrix Switcher or XTP power injectors.  
Multiple embedded audio formats — Compatible with a broad range of multi-channel  
audio signals, providing reliable operation with HDMI sources.  
HDMI audio de-embedding with analog stereo and digital S/PDIF audio outputs —  
Digital HDMI audio is made available as a balanced or unbalanced analog stereo signal on  
captive screw connectors or a S/PDIF connector.  
EDID and HDCP transmission — Supports DDC channels that are actively buffered,  
allowing continuous communication between source and display.  
Contact closure device control — Enables control of room functions such as projector  
lifts, screen operations, and other environmental controls.  
Aspect ratio control — Controls the aspect ratio of the video output by selecting a FILL  
mode, which provides a full screen output, or a FOLLOW mode, which preserves the  
original aspect ratio of the input signal.  
Image freeze control — Freezes a live image through RS-232 or USB control.  
Internal test patterns — Helps calibrate and setup the output.  
XTP integrated system products compatibility — Is compatible with all XTP integrated  
system products. XTP is a flexible, reliable signal switching and distribution system that  
provides a completely integrated solution for multiple digital and analog formats.  
Front panel security lockout — Allows security lockout of front panel buttons.  
UL 2043 plenum rated — Meets UL 2043 for smoke and heat release for installation  
within a plenum airspace above a drop ceiling (power supply excluded). Above-the-ceiling  
placement conceals the scaling receiver to prevent theft, and is convenient for installing  
equipment when space inside the room is limited.  
XTP SR HDMI Scaling Receiver • Introduction  
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Installation  
This section contains installation procedures for the XTP SR HDMI and wiring details. Topics  
in this section include:  
•
•
Rear Panel Connectors  
Making Connections  
The XTP SR HDMI can be placed on a tabletop or mounted in a rack or under a desk (see  
Mounting on page 43).  
Rear Panel Connectors  
SIG  
LINK  
POWER  
12V  
1.0 A MAX  
OVER XTP  
RELAYS  
REMOTE  
OUTPUTS  
AUDIO  
ON  
AUDIO  
RS-232  
IR  
RS-232  
L
R
1
2
RESET  
OFF  
+
−
+
−
S/PDIF  
Tx Rx  
G
XTP IN  
Tx Rx  
HDMI  
LAN  
Tx Rx  
G
H
I
A
B
C
D
E
F G  
XTP input connector (page 4)  
LAN connector (page 5)  
S/PDIF audio output connector  
(page 6)  
A
B
C
F
Relay connectors (page 6)  
G
H
I
RS-232 and IR Over XTP connector  
(page 5)  
Remote RS-232 connector (page 6)  
DC power connector (page 6)  
HDMI output connector (page 5)  
D
E
Analog audio output connector  
(page 5)  
Figure 2.  
XTP SR HDMI Rear Panel Connectors  
XTP input connector — Connect a twisted pair cable to the RJ-45 connector labeled  
XTP INon the XTP SR HDMI and the XTP output port on another XTP device to pass  
all signals (see TP Cable Termination and Recommendations on page 7). This  
cable carries the following signals:  
A
•
•
•
•
•
•
Digital video  
Digital audio  
Bidirectional RS-232 and IR commands  
Remote power  
Ethernet communication  
System communication  
Signal LED indicator — Lights green when the XTP SR HDMI receives an active XTP  
input signal from a compatible transmitter or matrix switcher.  
Link LED indicator — Lights yellow when a valid XTP link is established.  
XTP SR HDMI Scaling Receiver • Installation  
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ATTENTION:  
• Do not connect this connector to a computer data or telecommunications  
network.  
• Ne connectez pas ce port à des données informatiques ou à un réseau de  
télécommunications.  
• XTP remote power is intended for indoor use only. No part of the network that  
uses XTP remote power should be routed outdoors (see Remote power on  
page 11).  
• XTP à distance est destiné à une utilisation en intérieur seulement. Aucune  
partie du réseau qui utilise l’alimentation XTP à distance ne peut être routée en  
extérieur (voir Remote power à la page 11).  
LAN connector — Connect a control device or device to be controlled to the RJ-45  
connector labeled LANfor 10/100Base-T Ethernet communication through this  
pass-through port. LEDs on the connector indicate link and activity status.  
B
C
RS-232 Over XTP port — To pass bidirectional serial or other control signals  
between XTP-compatible devices, connect a control device to the 5-pole  
captive screw connector. The port includes only the 3 poles labeled “RS-232.”  
RS-232  
IR  
Tx Rx G Tx Rx  
IR Over XTP port — To transmit and receive IR signals (up to 40 kHz),  
connect a control device to the 5-pole captive screw connector. This port  
includes only the 2 poles labeled “IR” and shares the ground pole with the  
RS-232 port.  
RS-232  
IR  
Tx Rx G Tx Rx  
NOTE: RS-232 and IR data can be transmitted simultaneously (see RS-232 and IR  
Over XTP Communication on page 9 for wiring details).  
HDMI output connector — Connect a digital video display to the female HDMI  
connector (see Rear Panel HDMI Audio Switch on page 13 to mute or unmute  
embedded audio output). It can accept HDMI, DVI (with an appropriate adapter), or  
DisplayPort video signals.  
D
E
NOTES:  
• The maximum cable length is 15 feet.  
• Use Extron LockIt lacing brackets to secure HDMI connectors to the device  
(see HDMI Connection on page 6).  
Analog audio output connector — Connect a balanced or unbalanced, stereo or  
mono audio output device to the 3.5 mm, 5-pole captive screw connector for 2-channel  
stereo analog audio output (see figure 3 for wiring details).  
NOTE: If the device is receiving 2-channel LPCM embedded audio on the HDMI  
input signal, it is extracted and converted to a stereo analog signal.  
No Ground Here  
Tip  
Ring  
Sleeves  
Tip  
Tip  
Sleeves  
Tip  
Do not tin the wires!  
Ring  
No Ground Here  
Balanced Audio Output  
Unbalanced Audio Output  
Figure 3.  
Audio Output Wiring  
ATTENTION:  
• For unbalanced audio, connect the sleeves to the contact ground. Do not  
connect the sleeves to the negative (-) contacts.  
• Pour l’audio asymétrique, connectez les manchons au contact au sol. Ne pas  
connecter les manchons aux contacts négatifs (–).  
XTP SR HDMI Scaling Receiver • Installation  
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S/PDIF audio output connector — Connect an audio device to the female orange  
RCA connector for digital S/PDIF audio output (see Audio Output Overview on  
page 13 for supported audio formats on the S/PDIF output). The type of audio  
present on this output is dictated by the following:  
F
G
•
•
The audio format selected on the source material or device.  
The source device automatically outputting an audio format through EDID.  
Relay connectors — Connect equipment that can be controlled via momentary or  
latching contact, such as projector screens or lifts, to the normally open relays.  
ATTENTION:  
• Do not exceed 24 V at 1.0 A for each port.  
• Ne pas dépasser 24 volts à 1,0 A pour chaque port.  
Remote RS-232 connector — Connect a host device to the 3.5 mm, 3-pole captive  
screw connector for serial control of the scaling receiver.  
H
I
DC power connector and LED — Connect the external 12 V, 1.0 A power supply  
to the 2-pole captive screw connector. The Power LED lights to indicate the device is  
receiving power.  
NOTE: The XTP SR HDMI can also be powered remotely (see Power Connection  
on page 9).  
Making Connections  
HDMI Connection  
Use an Extron LockIt Lacing Bracket to secure an HDMI cable to each device as follows:  
3
4
2
5
1
Figure 4.  
Installing the LockIt Lacing Bracket  
1. Plug the HDMI cable into the panel connection (see figure 4, ).  
1
2. Loosen the HDMI connection mounting screw from the panel enough to allow the  
LockIt lacing bracket to be placed over it ( ). The screw does not have to be removed.  
2
3. Place the LockIt lacing bracket on the screw and against the HDMI connector, then  
tighten the screw to secure the bracket ( ).  
3
4. Loosely place the included tie wrap around the HDMI connector and the LockIt lacing  
bracket as shown ( ).  
4
5. While holding the connector securely against the lacing bracket, use pliers or similar  
tools to tighten the tie wrap, then remove any excess length ( ).  
5
ATTENTION:  
• Connect and pull the tie wraps until they are secure. Do not overtighten.  
• Connectez et tirez les serre-câbles jusqu’à ce qu’ils soient sécurisés. Ne pas  
trop serrer.  
XTP SR HDMI Scaling Receiver • Installation  
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TP Cable Termination and Recommendations  
Use the following pin configurations for twisted pair cables.  
Pins:  
12345678  
Straight-through Cable  
(for connection to a switch, hub, or router)  
TIA/EIA-T568A  
Pin Wire Color  
TIA/EIA-T568B  
Pin Wire Color  
1
2
3
4
5
6
7
8
White-green  
Green  
1
2
3
4
5
6
7
8
White-orange  
Orange  
White-orange  
Blue  
White-green  
Blue  
White-blue  
Orange  
White-blue  
Green  
White-brown  
Brown  
White-brown  
Brown  
Insert Twisted  
Pair Wires  
Figure 5.  
Twisted Pair Cable Termination  
Supported cables  
The XTP SR HDMI is compatible with shielded twisted pair (F/UTP, SF/UTP, and S/FTP) and  
unshielded twisted pair (U/UTP) cables.  
ATTENTION:  
• Do not use Extron UTP23SF-4 Enhanced Skew-Free AV UTP cable or STP201  
cable to link the XTP products.  
• N’utilisez pas le câble AV Skew-Free UTP version améliorée UTP23SF d’Extron ou  
le câble STP201 pour relier les produits XTP.  
• To ensure FCC Class A and CE compliance, STP cables and STP connectors are  
required.  
• Afin de s’assurer de la compatibilité entre FCC Classe A et CE, les câbles STP et  
les connecteurs STP sont nécessaires.  
XTP SR HDMI Scaling Receiver • Installation  
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Cable recommendations  
Extron recommends using the following practices to achieve full transmission distances up  
to 330 feet (100 m) and reduce transmission errors.  
•
Use the following Extron XTP DTP 24 SF/UTP cables and connectors for the best  
performance:  
•
•
•
XTP DTP 24/1000  
XTP DTP 24P/1000 Plenum 1000’ (305 m) spool  
XTP DTP 24 Plug Package of 10  
Non-Plenum 1000’ (305 m) spool  
22-236-03  
22-235-03  
101-005-02  
•
If not using XTP DTP 24 cable, at a minimum, Extron recommends 24 AWG, solid  
conductor, STP cable with a minimum bandwidth of 400 MHz.  
•
•
Terminate cables with shielded connectors to the TIA/EIA-T568B standard.  
Limit the use of more than two pass-through points, which may include patch points,  
punch down connectors, couplers, and power injectors. If these pass-through points  
are required, use shielded couplers and punch down connectors.  
NOTE: When using STP cable in bundles or conduits, consider the following:  
• Do not exceed 40% fill capacity in conduits.  
• Do not comb the cable for the first 20 M, where cables are straightened, aligned,  
and secured in tight bundles.  
• Loosely place cables and limit the use of tie wraps or hook-and-loop fasteners.  
• Separate twisted pair cables from AC power cables.  
XTP SR HDMI Scaling Receiver • Installation  
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RS-232 and IR Over XTP Communication  
The RS-232 and IR Over XTP connector is for pass-through transmission of serial signals,  
such as projector control signals, and infrared data. To pass bidirectional serial command  
signals between XTP-compatible devices, connect a control device to the three leftmost  
poles (Tx, Rx, and G) of the 5-pole captive screw connector. To transmit and receive IR  
signals, connect a control device to the three rightmost poles (G, Tx, and Rx). The  
ground (G) pole is shared.  
NOTE: RS-232 and IR data can be transmitted or received simultaneously (see figure 6  
below for wiring considerations).  
Custom  
IR Device  
Rx Tx  
G
Tx/Rx  
Pins  
Tx Rx  
G
RS-232 Device  
Figure 6.  
Wiring the RS-232 and IR Over XTP Connector  
ATTENTION: The length of exposed wires in the stripping process is critical.  
ATTENTION : La longueur des câbles exposés est primordiale lorsque l’on entreprend  
de les dénuder.  
• The ideal length is 3/16 inch (5 mm).  
• La longueur idéale est de 5 mm (3/16 inches).  
• Any longer and the exposed wires may touch, causing a short circuit between  
them.  
• S’ils sont un peu plus longs, les câbles exposés pourraient se toucher et provoquer  
un court circuit.  
• Any shorter and the wires can be easily pulled out even if tightly fastened by the  
captive screws.  
• S’ils sont un peu plus courts, ils pourraient sortir, même s’ils sont attachés par les  
vis captives.  
Power Connection  
Apply power to the scaling receiver locally with the provided power supply or remotely with  
a power injector or a matrix switcher.  
ATTENTION:  
• XTP remote power is intended for indoor use only. No part of the network that uses  
XTP remote power should be routed outdoors (see Remote power on  
page 11).  
• XTP à distance est destiné à une utilisation en intérieur seulement. Aucune partie  
du réseau qui utilise l’alimentation XTP à distance ne peut être routée en extérieur  
(voir Remote power à la page 11).  
XTP SR HDMI Scaling Receiver • Installation  
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Local power  
Smooth  
Ridges  
A
A
SECTION A–A  
Tie Wrap  
Power Supply  
Output Cord  
3
5
Captive Screw  
Connector  
Figure 7.  
Power Wiring  
The XTP SR HDMI can be connected to a local power supply (see figure 7).  
WARNING: Electric shock hazard. The two power cord wires must be kept separate  
while the power supply is plugged in. Remove power before wiring.  
AVERTISSEMENT : Risque de choc électrique grave. Les deux cordons d’alimentation  
doivent être tenus à l’écart l’un de l’autre quand l’alimentation est branchée. Couper  
l’alimentation avant de faire l’installation électrique.  
ATTENTION:  
• This product is intended for use with a UL Listed power source marked “Class 2”  
or “LPS” rated 12 VDC, 1.0 A minimum. Always use a power supply supplied by  
or specified by Extron. Use of an unauthorized power supply voids all regulatory  
compliance certification and may cause damage to the supply and the unit.  
• Ce produit est destiné à une utilisation avec une source d’alimentation listée UL  
avec l’appellation « Classe 2 » ou « LPS » et normée 12 Vcc, 1,0 A minimum.  
Utilisez toujours une source d’alimentation fournie par Extron. L’utilisation d’une  
source d’alimentation non autorisée annule toute conformité réglementaire et peut  
endommager la source d’alimentation ainsi que l’unité.  
• Unless otherwise stated, the AC/DC adapters are not suitable for use in air handling  
spaces or in wall cavities. The installation must always be in accordance with the  
applicable provisions of National Electrical Code ANSI/NFPA 70, article 725 and  
the Canadian Electrical Code part 1, section 16. The power supply shall not be  
permanently fixed to a building structure or similar structure.  
• Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour  
une utilisation dans les espaces d’aération ou dans les cavités murales. Cette  
installation doit toujours être en accord avec les mesures qui s’applique au National  
Electrical Code ANSI/NFPA 70, article 725, et au Canadian Electrical Code,  
partie 1, section 16. La source d’alimentation ne devra pas être fixée de façon  
permanente à une structure de bâtiment ou à une structure similaire.  
• Power supply voltage polarity is critical. Incorrect voltage polarity can damage the  
power supply and the unit. The ridges on the side of the cord identify the power  
cord negative lead.  
• La polarité de la source d’alimentation est primordiale. Une polarité incorrecte  
pourrait endommager la source d’alimentation et l’unité. Les stries sur le côté du  
cordon permettent de repérer le pôle négatif du cordon d’alimentation.  
• The length of the exposed (stripped) copper wires is important. The ideal length is  
3/16 inch (5 mm).  
• La longueur des câbles exposés est primordiale lorsque l’on entreprend de les  
dénuder. La longueur idéale est de 5 mm (3/16 inch).  
TIP: Do not tin the stripped power supply leads. Tinned wires are not as secure in the  
captive screw connectors and could be pulled out.  
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Remote power  
The XTP SR HDMI can be powered remotely through an XTP Power Injector or through an  
XTP matrix switcher.  
ATTENTION:  
• XTP remote power is intended for indoor use only. No part of the network that uses  
XTP remote power should be routed outdoors.  
• XTP à distance est destiné à une utilisation en intérieur seulement. Aucune partie  
du réseau qui utilise l’alimentation XTP à distance ne peut être routée en extérieur.  
Power injector  
To power the XTP SR HDMI remotely with an XTP Power Injector, power one device locally  
(see Local power on page 10) and connect an XTP Power Injector to the XTP cable  
run along the XTP ports (see the XTP Power Injector User Guide for more installation  
information).  
SIG  
LINK  
INPUTS  
POWER  
12V  
0.7A MAX  
OVER XTP  
AUDIO  
ON  
AUDIO  
L
RS-232  
IR  
R
RESET  
OFF  
XTP  
T
HDMI  
+
−
+
−
Tx Rx  
G
Tx Rx  
HDMI  
LOOP THRU  
XTP OUT  
LAN  
Extron  
XTP T HDMI  
CAT 5-Type  
Cable  
XTP Transmitter  
100-240V 50/60 Hz  
---A MAX  
Power  
XT
XTP PWR  
PWR  
Extron  
XTP PI 100  
XTP Power  
Injector  
REMOTE  
POWER  
12V Local Power  
Supply  
SIG  
LINK  
POWER  
12V  
1A MAX  
OVER XTP  
OUTPUTS  
RELAYS  
REMOTE  
AUDIO  
ON  
AUDIO  
RS-232  
IR  
RS-232  
L
R
1
2
RESET  
OFF  
+
−
+
−
S/PDIF  
Tx Rx  
G
XTP IN  
LAN  
Tx Rx  
G
Tx Rx  
HDMI  
Extron  
XTP SR HDMI  
XTP Receiver  
Figure 8.  
Typical Point-to-Point Application with Remote Power  
NOTE: The power injector provides remote power up to 330 feet with a shielded twisted  
pair cable with 24 AWG wire.  
Direct power from an XTP matrix switcher  
XTP matrix switchers have a fixed amount of power available to provide remote power to  
connected XTP endpoints (see the XTP matrix switcher user guide for more details). To  
manage available power from the XTP matrix switcher, use the XTP System Configuration  
Software with the matrix switcher.  
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Operation  
This section contains information for front panel operation and configuration of the  
XTP SR HDMI and configuration through the On-Screen Display (OSD) menu. Topics in this  
section include:  
•
•
•
•
•
Front Panel Features and Indicators  
Rear Panel HDMI Audio Switch  
Audio Output Overview  
On-Screen Display Menu System  
Front Panel Lockout Mode (Executive Mode)  
Front Panel Features and Indicators  
A
B C  
D
E F  
G
ADJUST  
XTP  
AUDIO  
SIGNAL  
HDCP  
HBR  
BITSTREAM  
S/PDIF  
LPCM  
CONFIG  
HDMI  
ANALOG  
MENU  
ENTER  
XTP SR HDMI  
Figure 9.  
XTP SR HDMI Front Panel  
Power LED indicators — Lights when power is applied to the unit. There are two  
Power LED indicators, one on the front panel and one on the left side of the rear panel.  
A
B
C
Config port — If desired, connect a host device to the front panel USB mini-B port for  
configuring the switcher.  
XTP indicators:  
Signal LED indicator — Lights when an active XTP input signal is received.  
HDCP LED indicator — Lights when the received input signal is encrypted.  
Audio indicators:  
D
HBR LED indicator — Lights when the audio input is high bit rate audio.  
Bitstream LED indicator — Lights when the embedded audio signal format is a  
Dolby® Digital, DTS, or 2-Ch Dolby.  
LPCM LED indicator — Lights when the embedded audio signal is LPCM-2Ch.  
HDMI LED indicator — Lights when the audio input signal is multi-channel,  
LCPM-2Ch, or HiDef audio.  
S/PDIF LED indicator — Lights when the input audio format is multi-channel or  
LPCM.  
Analog LED indicator — Lights when the received audio format is LPCM.  
Menu button — Press this button to navigate the OSD menu or enable or disable front  
panel lockout mode (see Front Panel Lockout Mode (Executive Mode) on  
page 19).  
E
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Enter button — Press this button to navigate the OSD menu or enable or disable front  
panel lockout mode (see Front Panel Lockout Mode (Executive Mode) on  
page 19).  
F
G
Adjustment knobs — Rotate the horizontal ([) or vertical ({) adjustment knob to  
navigate the on-screen display menu or adjust submenu items.  
AUDIO  
Rear Panel HDMI Audio Switch  
ON  
The XTP SR HDMI has an HDMI audio switch that mutes or unmutes the  
OFF  
embedded audio on the HDMI output connector. The LED next to the  
switch lights when HDMI audio is enabled.  
HDMI  
Move and hold the rear panel HDMI audio switch up for about 1 second to enable  
embedded audio on the associated HDMI connector, or move and hold the HDMI audio  
switch down for about 1 second to disable embedded audio on the associated HDMI  
connector. The switch returns to the middle position after it has been released so the device  
can continue to be controlled through SIS commands or from an XTP matrix switcher.  
Audio Output Overview  
By default, an XTP transmitter or matrix switcher prioritizes embedded digital audio over  
analog audio. Use SIS commands (see SIS Configuration and Control on page 20) or  
the XTP System Configuration Software (see XTP System Configuration Software on  
page 29) to manually select the audio input.  
Audio Output LEDs  
Audio Input Format  
LPCM  
HDMI  
S/PDIF  
Analog  
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Multi-channel PCM  
Dolby Digital 2/0  
Dolby Digital 2/0 Surround  
Dolby Digital 5.1  
Dolby Digital EX  
X
X
X
X
Dolby Digital Plus  
Dolby TrueHD  
DTS 2-channel  
X
X
X
X
DTS Digital Surround 5.1  
DTS-ES Matrix 6.1  
DTS-ES Discrete 6.1  
DTS-HD  
DTS-HD Master Audio  
On-Screen Display Menu System  
XTP SR HDMI configuration and adjustments can be performed by using SIS commands  
(see SIS Configuration and Control on page 20), the XTP System Configuration  
Software (see XTP System Configuration Software on page 29), or by using the front  
panel controls and the OSD menu. The OSD menu is used primarily when the receiver is  
first set up.  
NOTE: The OSD menu has a fixed time-out of 10 seconds.  
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Menu Navigation Using Front Panel Controls  
Menu button — Press the Menubutton to activate the OSD menu or close submenus  
items.  
Enter button — Press the Enterbutton to select submenu items or accept changes to  
settings.  
Adjustment knobs — Rotate the Horizontal Adjustment( ) knob or Vertical  
[
Adjustment( ) knob to navigate submenus and submenu items and adjust settings.  
{
Menu Overview  
The OSD menu contains six submenus with various submenu items for adjusting settings  
or viewing device information. Use the Menu, Enter, and adjustment knobs to navigate the  
OSD menu.  
To open the OSD menu:  
1. Connect a display device to the HDMI output connector.  
2. Press the Menubutton to open the OSD menu.  
To navigate the OSD menu:  
1. After opening the OSD menu, rotate the adjustment knobs to navigate the six  
submenus. The following table shows the six submenus and their respective submenu  
items.  
Submenus  
Submenu Items  
Image Reset  
Image reset  
Picture  
Horizontal/  
Horizontal/vertical Brightness/  
Detail  
Controls  
vertical position  
size  
contrast  
User Presets  
Recall  
Save  
Input  
Configuration  
Total pixels  
Horizontal/vertical  
active pixels  
Output  
Configuration  
Resolution  
Output format  
Color bit  
depth  
Advanced  
Test pattern  
Blank  
Freeze  
Aspect System  
Configuration  
ratio  
reset  
2. Press the Enterbutton to open the selected submenu.  
3. Rotate the adjustment knobs to navigate the submenu items.  
4. Press the Enterbutton to adjust or view a submenu item or press the Menubutton to  
return to the list of submenus.  
To adjust a submenu item:  
1. Navigate to an adjustable submenu item and press the Enterbutton to select the  
submenu item.  
2. As required, rotate the adjustment knobs or press the Enterbutton to adjust the  
submenu item.  
3. Press the Enterbutton to accept the new value. Press the Menubutton to cancel any  
pending changes.  
To exit the OSD menu:  
While in the list of submenus, press the Menubutton to exit the OSD menu.  
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Image Reset Submenu  
The Image Resetsubmenu allows the execution of a one-time reset of the image.  
Figure 10. Image Reset Submenu  
Image reset — Press the Enterbutton to reset shift and size settings to the default values.  
Picture Controls Submenu  
The Picture Controlssubmenu allows the adjustment of picture settings.  
Figure 11. Picture Controls Submenu  
Image position — Rotate the Horizontal Adjustmentknob to adjust the horizontal (H)  
position of the image. Rotate the Vertical Adjustmentknob to adjust the vertical (V)  
position of the image.  
Image size — Rotate the Horizontal Adjustmentknob to adjust the horizontal (H) size  
of the image. Rotate the Vertical Adjustmentknob to adjust the vertical (V) size of the  
image.  
Brightness and contrast — Rotate the Horizontal Adjustmentknob to adjust the  
brightness (Bright) of the image. Rotate the Vertical Adjustmentknob to adjust the  
contrast (Cont) of the image.  
Detail — Rotate the adjustment knobs to adjust the detail of the image.  
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User Presets Submenu  
The User Presetssubmenu saves the current picture control settings for the selected  
input. User presets can be saved and recalled later on another input, allowing them to also  
be used as aspect ratio or discrete size and center shortcuts. There are 8 user preset slots  
available.  
Figure 12. User Presets Submenu  
User presets save the following settings:  
•
•
•
Brightness and contrast  
Detail  
Image size and position  
Recall — Rotate the adjustment knobs to select a preset to recall.  
Save — Rotate the adjustment knobs to select a preset to store the current picture control  
settings.  
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Input Configuration Submenu  
The Input Configurationsubmenu displays the total pixels and horizontal and vertical  
active pixels of the input signal.  
Figure 13. Input Configuration Submenu  
Total pixels — Displays the total pixels of the input signal. This is not configurable.  
Active — Displays the active horizontal (H) pixels and vertical (V) lines of the input signal.  
These are not configurable.  
Output Configuration Submenu  
The Output Configurationsubmenu is used to configure of the output resolution and  
refresh rate. Output format and color bit depth settings are not configurable from the OSD.  
To configure either setting, use SIS commands (see Output Configuration Commands on  
page 25) or use the XTP System Configuration Software (see Input/Output tab on  
page 35).  
Figure 14. Output Configuration Submenu  
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Resolution — Rotate the adjustment knobs to select a new resolution and refresh rate. The  
following table shows the available resolutions and refresh rates. The resolution and refresh  
rate can also be changed with SIS commands (see the Output scaler rate SIS commands  
on page 25).  
Resolution  
640x480  
23.98 Hz 24 Hz 25 Hz 29.97 Hz 30 Hz 50 Hz 59.94 Hz 60 Hz 75 Hz  
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
800x600  
852x480  
1024x768  
1024x852  
1024x1024  
1280x768  
1280x800  
1280x1024  
1360x765  
1360x768  
1365x768  
1366x768  
1365x1024  
1440x900  
1400x1050  
1680x1050  
1600x1200  
1920x1200  
480p  
X
576p  
X
X
X
X
X
720p  
X
X
X
X
X
X
X
X*  
X
1080i  
1080p  
X
X
X
X
X
X
X
X
X
X
X
2K (2048x1080)  
X
* Default  
Output format — Shows the HDMI output format setting. This is not configurable from  
the OSD menu. To configure this setting, use SIS commands (see HDMI output format  
SIS commands on page 25) or use the XTP System Configuration Software (see Input/  
Output tab on page 35).The following formats are available:  
• Auto (based on display EDID) • DVI RGB 444  
• HDMI RGB 444 Full  
• HDMI RGB 444 Limited  
• HDMI YUV 422 Full  
• HDMI YUV 444 Full  
• HDMI YUV 422 Limited  
• HDMI YUV 444 Limited  
Color bit depth — Shows the color bit depth setting. This is not configurable from the OSD  
menu. To configure this setting, use SIS commands (see Video bit depth SIS commands  
on page 25) or use the XTP System Configuration Software (see Input/Output tab on  
page 35).  
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Advanced Configuration Submenu  
The Advanced Configurationsubmenu is used to set test patterns, screen blanking and  
freezing, aspect ratio, and system reset.  
Figure 15. Advanced Configuration Submenu  
Test pattern — Rotate the adjustment knobs to select a test pattern. The available  
test patterns are Crop, Alternating Pixels, 4x4 Crosshatch, Color Bars, and  
Grayscale. The default setting is Off.  
Crop  
Alternating  
Pixels  
4x4 Crosshatch  
Color Bars  
Grayscale  
Figure 16. Test Pattern Examples  
NOTE: All test patterns include a single pixel border.  
Blank — Rotate the adjustment knobs to turn the blank screen feature on or off. When on,  
the screen turns black, but the OSD menu is still available.  
Freeze — Rotate the adjustment knobs to freeze or unfreeze the output.  
Aspect ratio — Rotate the adjustment knobs to set the output aspect ratio to Fillor  
Follow. When the aspect ratio is set to Fill, the output is sized and centered to fill the  
entire output screen. When the aspect ratio is set to Follow, the native aspect ratio of the  
input is maintained.  
Factory reset — Press and hold the Enterbutton to reset the device to factory defaults.  
The scaler retains the current firmware version.  
Front Panel Lockout Mode (Executive Mode)  
Executive mode locks all front panel controls (RS-232 and USB control are still available).  
To enable or disable executive mode through the front panel, press and hold the Menu  
and Enterbuttons simultaneously for about 2 seconds or until the Power LED blinks (see  
Executive mode SIS commands on page 27 or XTP System Configuration Software  
on page 29 for remote enabling or disabling of executive mode).  
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SIS Configuration  
and Control  
The XTP SR HDMI can be configured and controlled using the OSD menu (see On-Screen  
Display Menu System on page 13), Extron Simple Instruction Set (SIS) commands,  
or the XTP System Configuration Software (see XTP System Configuration Software  
on page 29). This section contains SIS communication details and SIS commands and  
responses when connected directly to an XTP SR HDMI. Topics in this section include:  
•
•
•
Host Device Connection  
SIS Programming Guide  
Command and Response Tables for SIS Commands  
Host Device Connection  
Use a computer running the Extron DataViewer utility or HyperTerminal, or use a control  
system to make serial control of the receiver possible. To connect directly to an  
XTP SR HDMI, connect the computer to the XTP SR HDMI through the front panel USB  
Config port (see Config Port on page 12) or the rear panel Remote RS-232 connector  
(see Remote RS-232 connector on page 6). The protocol for the serial port is as  
follows: 9600 baud, no parity, 8 data bits, 1 stop bit, no flow control.  
SIS Programming Guide  
Host-to-Device and Device-to-Host Communication  
SIS commands consist of one or more characters per field. No special characters are  
required to begin or end a command sequence. When the XTP SR HDMI determines that a  
command is valid, it executes the command and sends a response to the host device. All  
responses from the receiver to the host end with a carriage return and a line feed  
(CR/LF = ]), which signals the end of the response character string. A string is one or more  
characters.  
Device-Initiated Message  
When the switcher is connected through the serial port only and a local event occurs, the  
device responds by sending a message to the host.  
The following copyright message is displayed after a power cycle via RS-232.  
© Copyright YYYY, Extron Electronics XTP SR HDMI Vx.xx, 60-1199-01]  
YYYYis the year. Vx.xx is the firmware version number.  
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Error Responses  
When the XTP SR HDMI receives an SIS command and determines that it is valid, it  
performs the command and sends the corresponding response to the host device. If the  
command is determined invalid or contains invalid parameters, the receiver returns an error  
response to the host. The error response codes are:  
E10= Invalid command  
E11= Invalid preset number  
E13= Invalid parameter  
E14= Not valid for this configuration  
E17= Invalid command for signal type  
E22= Busy  
Using Command and Response Tables for SIS Commands  
The command and response tables begin on page 23. Figure 17 shows the  
hexadecimal equivalent of ASCII characters used in the command and response tables.  
NOTE: Uppercase and lowercase text can be used interchangeably unless otherwise  
stated.  
ASCII to Hex Conversion Table  
Space  
•
Figure 17. ASCII to Hexadecimal Conversion  
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Symbol Definitions  
= Carriage return with line feed  
= Carriage return (no line feed)  
]
} or |  
• = Space character  
= Escape key  
E or W  
= Output scaler rate and refresh rate See the table below.  
X3$  
SIS Variables for Output Resolution and Refresh Rate Combinations (where X3$ = 10-90)  
Resolution 23.98 Hz 24 Hz 25 Hz 29.97 Hz 30 Hz 50 Hz 59.94 Hz 60 Hz 75 Hz  
10  
13  
16  
19  
22  
25  
28  
31  
34  
37  
40  
43  
46  
49  
52  
55  
57  
59  
61  
11  
14  
17  
20  
23  
26  
29  
32  
35  
38  
41  
44  
47  
50  
53  
56  
58  
60  
62  
64  
12  
15  
18  
21  
24  
27  
30  
33  
36  
39  
42  
45  
48  
51  
54  
640x480  
800x600  
852x480  
1024x768  
1024x852  
1024x1024  
1280x768  
1280x800  
1280x1024  
1360x765  
1360x768  
1365x768  
1366x768  
1365x1024  
1440x900  
1400x1050  
1680x1050  
1600x1200  
1920x1200  
480p  
63  
65  
69  
72  
80  
88  
576p  
66  
67  
68  
70  
73  
81  
89  
720p  
71*  
74  
82  
90  
1080i  
75  
83  
76  
84  
77  
85  
78  
86  
79  
87  
1080p  
2048x1080  
* = default  
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Command and Response Tables for SIS Commands  
Command  
ASCII Command  
(host to XTP)  
Response  
(XTP to host)  
Additional Description  
Picture Adjustment Commands  
Video Mute  
2B  
1B  
0B  
B
Mute video and sync  
Mute video  
Mutes video and sync.  
Mute the selected input.  
Display the selected input.  
View mute status.  
Vmt2]  
Vmt1]  
Vmt0]  
VmtX^]  
Unmute video  
View mute status  
Contrast  
Set contrast  
EX&CONT}  
E+CONT}  
E-CONT}  
ECONT}  
ContX&]  
ContX&]  
ContX&]  
ContX&]  
Set the contrast to X&.  
Increase the contrast level.  
Increase contrast  
Decrease contrast  
View contrast level  
Decrease the contrast level.  
View the contrast level.  
Brightness  
Set brightness  
EX&BRIT}  
E+BRIT}  
E-BRIT}  
EBRIT}  
BritX&]  
BritX&]  
BritX&]  
BritX&]  
Set brightness level to X&.  
Increase brightness level.  
Increase brightness  
Decrease brightness  
View brightness  
Decrease brightness level.  
View the brightness level.  
NOTES:  
0= unmute (default)  
1= mute video  
X^ = Video mute  
2= mute video and sync  
0to 255(128= default)  
X& = Picture adjustment  
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Command  
Detail filter  
ASCII Command  
(host to XTP)  
Response  
(XTP to host)  
Additional Description  
Set detail level  
EX&HDET}  
E+HDET}  
E-HDET}  
EHDET}  
HdetX&]  
HdetX&]  
HdetX&]  
HdetX&]  
Set the detail level to X&.  
Increase the detail level.  
Increase detail level  
Decrease detail level  
View detail level  
Decrease the detail level.  
View the detail level.  
Horizontal shift  
Set horizontal shift  
EX*HCTR}  
HctrX*]  
Set horizontal position to X*. The  
default value is 32768).  
Increase horizontal shift  
Decrease horizontal shift  
View horizontal shift  
Shift the image right.  
Shift the image left.  
E+HCTR}  
E-HCTR}  
EHCTR}  
HctrX*]  
HctrX*]  
HctrX*]  
View the horizontal position.  
Vertical shift  
Set vertical shift  
EX(VCTR}  
VctrX(]  
Set vertical position to X(. The  
default value is 32768).  
Increase vertical shift  
Decrease vertical shift  
View vertical shift  
Shift the image down.  
Shift the image up.  
E+VCTR}  
E-VCTR}  
EVCTR}  
VctrX(]  
VctrX(]  
VctrX(]  
View the vertical position.  
Horizontal size  
Set horizontal size  
EX*HSIZ}  
HsizX*]  
Set image width to X*. The default  
value is based on the selected  
output resolution.  
Increase horizontal size  
Decrease horizontal size  
View horizontal size  
Increase the image width.  
Decrease the image width.  
View the image width.  
E+HSIZ}  
E-HSIZ}  
EHSIZ}  
HsizX*]  
HsizX*]  
HsizX*]  
Vertical size  
Set vertical size  
EX(VSIZ}  
VsizX(]  
Set image height to X(. The default  
value is based on the selected  
output resolution.  
Increase vertical size  
Decrease vertical size  
View vertical size  
Increase the image height.  
Decrease the image height.  
View the image height.  
E+VSIZ}  
E-VSIZ}  
EVSIZ}  
VsizX(]  
VsizX(]  
VsizX(]  
Image reset  
A
Execute an image reset  
Reset shift and size settings to the  
default values.  
Img]  
NOTES:  
0to 255(128= default)  
X& = Picture adjustment  
0to 65535  
0to 65535  
X* = Horizontal position or size  
X( = Vertical position or size  
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Command  
ASCII Command  
(host to XTP)  
Response  
(XTP to host)  
Additional Description  
Output Configuration Commands  
Output scaler rate  
Set output rate  
View output rate  
Select output resolution and refresh rate.  
Show selected output rate.  
EX3$RATE}  
ERATE}  
RateX3$]  
RateX3$]  
HDMI output format  
Set HDMI output format  
Set the output color space and format.  
View the output color space and format.  
EX1)VTPO}  
EVTPO}  
VtpoX1)]  
VtpoX1)]  
View HDMI output  
format  
Test pattern  
NOTE: See figure 16 on page 19 for examples of the available test patterns.  
Set pattern  
X1!J  
J
TstX1!]  
TstX1!]  
Set the test pattern to X1!.  
View the current test pattern.  
View test pattern  
Video bit depth  
Set video bit depth  
Set the video bit depth.  
View the video bit depth.  
EVX1@BITD} BitdVX1@]  
View video bit depth  
EVBITD}  
BitdVX1@]  
Freeze  
1F  
0F  
F
Enable  
Freeze the selected input.  
Unfreeze the selected input.  
View the freeze status.  
Frz1]  
Frz0]  
FrzX!]  
Disable  
View freeze status  
NOTES:  
0= disabled or off (default for freeze command)  
1= enabled or on  
X! = Enable or disable  
0= auto (default)  
1= DVI RGB 444  
X1) = HDMI output format  
2= HDMI RGB 444 “Full”  
3= HDMI RGB 444 “Limited”  
4= HDMI YUV 444 “Full”  
5= HDMI YUV 444 “Limited”  
6= HDMI YUV 422 “Full”  
7= HDMI YUV 422 “Limited”  
0= off (default)  
1= crop  
X1! = Test pattern  
2= alternating pixels  
3= crosshatch  
4= colorbars  
5= greyscale  
0= auto (default)  
1= 8 bit  
X1@ = Video bit depth  
See the table on page 22.  
X3$ = Output scaler rate and refresh rate  
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Command  
ASCII Command  
(host to XTP)  
Response  
(XTP to host)  
Additional Description  
Screen saver  
Set timeout duration  
Set the required duration of inactivity  
before the screen saver activates.  
EX1#SSAV}  
ESSAV}  
SsavX1#*X1%]  
SsavX1#*X1%]  
View timeout duration  
View the required duration of inactivity  
before the screen saver activates and  
how much time is left before it activates.  
Audio Configuration Commands  
Audio mute  
7Z  
6Z  
5Z  
4Z  
3Z  
2Z  
1Z  
0Z  
Z
Mute all  
Mutes all audio outputs.  
Amt7]  
Amt6]  
Amt5]  
Amt4]  
Amt3]  
Amt2]  
Amt1]  
Amt0]  
AmtX1^]  
Mute S/PDIF and analog  
Mute S/PDIF and HDMI  
Mute S/PDIF  
Mutes S/PDIF and analog audio outputs.  
Mutes S/PDIF and HDMI audio outputs.  
Mutes S/PDIF audio output.  
Mute analog and HDMI  
Mute analog audio  
Mute HDMI audio  
Unmute all  
Mute analog and HDMI audio outputs.  
Mute the analog audio output.  
Mute the HDMI audio output.  
Unmute all audio outputs.  
View mute status  
View the audio mute status.  
Volume  
Set volume  
X1&V  
+V  
VolX1&]  
VolX1&]  
VolX1&]  
VolX1&]  
Set output volume to X1&.  
Increase the audio volume.  
Increase volume level  
Decrease volume level  
View volume level  
Decrease audio volume.  
-V  
V
View current volume setting.  
Preset Commands  
User presets  
Recall preset  
X1*.  
X1*,  
RprX1*]  
SprX1*]  
Recall user preset X1*.  
Save the current settings to user preset  
X1*.  
Save preset  
NOTES:  
0= never time out (default)  
1-255in 1 minute steps  
X1# = Screen saver timeout duration  
0= screen saver never times out or the screen saver is  
currently enabled  
X1% = Time in minutes until timeout  
1-255in 1 minute steps  
0= unmute (default)  
1= mute HDMI audio output  
X1^ = Audio mute  
2= mute analog audio output  
3= mute HDMI and analog audio outputs  
4= mute S/PDIF audio output  
5= mute S/PDIF and HDMI audio outputs  
6= mute S/PDIF and analog audio outputs  
7= mute all audio outputs  
0to 64(64= default)  
1to 8  
X1& = Volume  
X1* = User preset  
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Command  
ASCII Command  
(host to XTP)  
Response  
(XTP to host)  
Additional Description  
Advanced Configuration Commands  
Executive mode  
1X  
0X  
X
Enable executive mode  
Disable executive mode  
Lock the entire front panel.  
Unlock the front panel.  
Exe1]  
Exe0]  
ExeX!]  
View executive mode  
status  
View the executive mode status.  
Relay control  
Pulse relay  
X2)*3*X2!O  
X2)*2O  
X2)*1O  
X2)*0O  
X2)O  
RlyX2)*X!]  
RlyX2)*X!]  
RlyX2)*1]  
RlyX2)*0]  
RlyX2)*X!]  
Pulse relay X2).  
Toggle relay X2).  
Turn relay X2) on.  
Toggle relay  
Turn relay on  
Turn relay off  
Turn relay X2) off.  
View relay status.  
View relay status  
Aspect ratio  
Set aspect ratio to Fill  
Fill the entire output raster.  
E1ASPR}  
E2ASPR}  
Aspr1]  
Aspr2]  
Set aspect ratio to  
Follow  
Use the native aspect ratio of the  
input.  
View aspect ratio setting  
View the current aspect ratio  
setting.  
EASPR}  
AsprX2#]  
Switch mute  
NOTE: The basic mute specifies the mute duration when switching. The advanced mute adds an additional  
mute to help compensate for switching between different input resolutions.  
Set switch mute  
Set the mute duration between  
switching inputs.  
EX3@*X3#AUTB} AutbX3@*X3#]  
EAUTB} AutbX3@*X3#]  
View switch mute  
setting  
View the basic and advanced  
mute durations between switching  
inputs.  
NOTES:  
0= disabled or off (default)  
1= enabled or on  
X! = Enable or disable  
1= relay 1  
2= relay 2  
X2) = Relay  
1to 65535(in 16 ms steps)  
X2! = Pulse time  
1= fill (default)  
2= follow  
X2# = Input aspect ratio  
0-255where 1 step = 100 ms or 10 steps = 1 s  
(0= default)  
X3@ = Basic mute  
0-255where 1 step = 100 ms or 10 steps = 1 s  
(0= default)  
X3# = Advanced mute  
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Command  
ASCII Command  
(XTP to host)  
Response  
(host to XTP)  
Additional Description  
HDCP mode  
Set HDCP mode  
ESX3!HDCP}  
ESHDCP}  
HdcpSX3!]  
HdcpSX3!]  
Set the HDCP mode to X3!.  
View the HDCP mode setting.  
View HDCP mode  
setting  
HDCP status  
View HDMI output  
status  
Query the HDCP status of the output.  
Resets unit to factory default.  
EOHDCP}  
EZXXX}  
HdcpOX2%]  
Zpx]  
Factory defaults  
System reset  
Information Requests  
OLS  
Q
View input signal status  
View the input signal status.  
View the firmware version.  
View the firmware build version.  
View the device part number.  
FrqX3)]  
View firmware version  
View firmware build  
View part number  
x.xx]  
*Q  
N
x.xx.xxxx]  
60-1199-01]  
NOTES:  
0, 2, 4, 6= no sink device detected  
1, 3, 5= sink detected with no HDCP encryption  
7= sink detected with HDCP encryption  
X2% = HDCP status  
0= no input  
1= input detected  
X3) = Input signal status  
X3! = HDCP mode  
0= auto or encrypt the output only when required by  
the input (default)  
1= always encrypt the output  
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XTP System  
Configuration  
Software  
The XTP System Configuration Software is convenient, user-friendly control software used  
for configuring an XTP system or individual XTP devices. This section contains installation  
and configuration procedures for the XTP System Configuration Software. The  
XTP SR HDMI can also be controlled with the OSD menu (see On-Screen Display Menu  
System on page 13) or SIS commands (see SIS Configuration and Control on  
page 20). Topics in this section include:  
•
•
Installing the XTP System Configuration Software  
Using the XTP System Configuration Software  
Installing the XTP System Configuration Software  
The XTP System Configuration Software is available for download on the Extron website,  
www.extron.com.  
Figure 18. Extron Website Download Page  
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1. On the Extron website, click the Downloadtab (see figure 18,  
).  
1
2. From the left sidebar, click the XTP System Configuration Softwarelink (see  
figure 18, ).  
2
3. Click the Download Nowbutton (see figure 18,  
).  
3
4. Submit any required information to start the download. Note where the file is saved.  
5. Open the executable (.exe) file from the location where it was saved.  
6. Follow the instructions that appear on the screen. By default, the installation creates a  
directory in the appropriate Program Files folder named “Extron Electronics\XTP System  
Configuration.”  
Using the XTP System Configuration Software  
The XTP SR HDMI can be controlled directly from the front panel Config port or remotely  
from a connected XTP matrix switcher.  
Connections  
When opening the XTP System Configuration Software, the Connections screen opens  
first. This screen is used to establish communication with an XTP device through a USB  
connection (see Config port on page 12). Ensure the receiver is connected and powered  
on before attempting to connect to it.  
Figure 19. Connections Screen  
1. From the Connectionsscreen in the software, select the USBradio button (see  
figure 19, ).  
1
2. Select the connected device to be controlled from the displayed list (see figure 19, ).  
2
3. Click the Connectbutton. The Device Settingsscreen opens (see figure 19,  
).  
3
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Menu Bar  
The menu bar contains three menus for configuring software settings.  
File menu  
The Filemenu contains options for disconnecting from the switcher and exiting the  
program. To access the menu, click the Filemenu.  
Figure 20. File Menu  
Disconnect  
This option disconnects the connected device from the XTP System Configuration Software.  
From the Filemenu, select Disconnect. The Connectionsscreen opens.  
NOTE: If the device is already disconnected, the Disconnectoption is disabled until a  
device is connected.  
Exit  
This option disconnects the switcher from the software and closes the application.  
From the Filemenu, select Exit. The application closes.  
Tools menu  
The Toolsmenu contains an option for updating firmware. To access this menu, click the  
Toolsmenu.  
Figure 21. Tools Menu  
NOTE: The Backup and Restoreand Software Preferenceoptions are not  
available when directly connected to the XTP SR HDMI.  
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Update Firmware  
This option uploads firmware from the host device to the connected device.  
NOTE: If necessary, download new firmware form the Extron website (see  
Downloading Firmware on page 45).  
1. From the Toolsmenu, select Update Firmware. A dialog box opens to ask permission  
to disconnect from the device.  
Figure 22. Confirm Disconnect Dialog Box  
2. Click the Yesbutton to disconnect from the device and continue with the firmware  
update process. The Update Firmwaredialog box opens.  
Figure 23. Update Firmware Dialog Box  
3. Click the Check network for updatesicon to search the LAN or WAN for firmware  
files or click the Select file from computericon to select a firmware file from the  
connected host device. The Browsedialog box opens.  
4. Select the desired firmware file and click the Openbutton.  
5. Click the Closebutton after the firmware finishes updating.  
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Help menu  
The Helpmenu contains a way to access XTP System Configuration Software information,  
a link to the help file, and a link to the Extron website.  
Figure 24. Help Menu  
NOTE: The Tutorial (System Configuration)option is not available when directly  
connected to the XTP SR HDMI.  
About the Software  
This option provides basic information about the XTP System Configuration Software,  
including version number and copyright information.  
Figure 25. About - XTP Dialog Box  
1. From the Helpmenu, select About the Software. The About - XTPdialog box  
opens.  
2. Click the Detailsbutton for more information.  
3. Click the Okbutton to close the dialog box.  
Help  
This option opens the XTP System Configuration Software help file in a Web browser.  
From the Helpmenu, select Help.  
Extron Website  
This option opens the Extron website in a Web browser.  
From the Helpmenu, select Extron Website.  
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Device Settings  
The Device Settingsscreen allows a user to view and edit various device settings for  
the receiver directly connected to the PC running the XTP software. Click the Device  
Settingsicon (see figure 26,  
Settingsscreen.  
) on the Global Navigation Bar to open the Device  
1
Figure 26. Device Settings Screen  
AV Controls panel  
The AV Controlspanel, located on the left, is used to perform audio or  
video mutes.  
Video mute — Click the Video Mutebutton to mute or unmute the  
video output.  
2
3
4
Audio mute — Click the Audio Mutebutton to mute or unmute the  
audio output.  
Audio and video mute — Click the AV Mutebutton to mute or  
unmute audio and video output.  
NOTE: The mute buttons turn red when they are enabled.  
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Input/Output tab  
Click the Input/Outputtab (see figure 27,  
screen contains input and output configurations as well as relay controls.  
) to open the Input/Outputscreen. This  
1
Figure 27. Input/Output Tab  
Input panel  
The Inputpanel on the Input/Outputscreen is  
used to set the aspect ratio.  
Aspect Ratio — From the Aspect Ratio  
drop-down list, select Fillor Follow.  
2
•
•
Fill — Scales the input signal to fill the entire  
video output.  
Follow — Maintains the signal aspect ratio,  
with respect to the current output resolution.  
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Output panel  
The Outputpanel on the Input/Outputscreen is used to set the resolution, refresh rate,  
and test pattern.  
Resolution — From the  
Resolutiondrop-down list,  
3
select the desired resolution.  
Refresh Rate — From the  
Refresh Ratedrop-down  
list, select the desired refresh  
rate.  
4
Output Format — Sets the  
output format to a specific  
setting or to automatically  
select a format based on the  
display EDID.  
5
Video Bit Depth — Sets the  
color bit depth of the output  
signal.  
6
7
Test Pattern —From the  
drop-down list below the test pattern preview, select the  
desired test pattern (see figure 16 on page 19 for examples of the available test  
patterns).  
Relay Control panel  
The Relay Controlpanel on the Input/Outputscreen is used to toggle or pulse relay 1  
or 2.  
Figure 28. Relay Control Panel  
Status — Displays whether the relay is open or closed.  
8
9
Toggle — Click the Togglebutton in the desired relay panel to toggle either relay open  
or closed.  
Pulse — In the desired relay panel, select a length of time from the Durationfield.  
Click the Pulsebutton to pulse the relay for the time specified in the Durationfield.  
-
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Video tab  
Click the Videotab to open the Videoscreen. This screen contains picture control settings  
and user preset management options.  
Figure 29. Video Tab  
Picture Control panel  
The Picture Controlpanel on the Videoscreen is used to adjust brightness, contrast,  
and detail settings. Adjust picture control settings in one of the following ways:  
•
Click and drag the handle of the slider for the desired setting.  
Click in the desired field to the right of the slider and enter a new value.  
Click the Upand Downarrows to the right of the desired setting.  
Brightness — Adjust the brightness level of the output.  
Contrast — Adjust the contrast level of the output.  
•
•
1
2
3
Detail — Adjust the detail level of the output.  
User Presets panel  
User presets save picture control settings that can be recalled later.  
Save Preset — Select a preset from the list of presets and click the Save Preset  
button.  
4
Recall Preset — Select the desired preset from the list of presets and click the Recall  
Presetbutton.  
5
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Size and Position tab  
Click the Size/Positiontab (see figure 30,  
This screen contains several different ways to adjust the size and position of the output.  
) to open the Size and Positionscreen.  
1
Figure 30. Size/Position Tab  
To adjust the size and position graphically:  
If desired, click the Lock Aspect Ratiocheck box ( ) to constrain proportions.  
2
1. Click and drag the drag points of the sample image in the Previewbox ( ) to resize  
3
the image within the designated space (defined by the black area in figure 30 above).  
2. Click anywhere inside the sample image and drag it anywhere within the Previewbox.  
To adjust the size and position numerically:  
1. Enter a value or click the Upand Downarrows in the Horizontal Sizeand Vertical  
Sizefields ( ).  
4
2. Enter a value or click the Upand Downarrows in the Horizontal Positionand  
Vertical Positionfields ( ).  
4
To reset all position and size settings:  
Click the Image Resetbutton ( ).  
5
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Audio tab  
Click the Audiotab (see figure 31,  
audio output settings.  
) to open the Audioscreen. This screen contains  
1
Figure 31. Audio Tab  
Output panel  
The Outputpanel on the Audioscreen is used to mute or unmute all audio output and  
control volume on the analog audio output.  
Mute All — Click the Mute Allbutton to mute or unmute all audio output. When  
muted, the button turns red.  
2
3
4
Volume slider — Click and drag the handle of the Volumeslider, enter a value in the  
Volumefield, or click the Upand Downarrows to adjust analog audio output volume.  
Analog audio for DVI displays — Select the check box below the Volumeslider to  
send analog audio to a display receiving DVI signals.  
NOTE: When this check box is selected, Extron EDID Minder does not show the  
EDID information of the connected display. It shows a 720p Extron EDID.  
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General tab  
Click the Generaltab (see figure 32,  
executive mode and video and sync settings.  
) to open the Generalscreen. This screen contains  
1
Figure 32. General Tab  
Executive Mode panel  
The Executive Modepanel on the Generalscreen is used to enable or disable front panel  
lockout mode (executive mode).  
Unlock front panel — Click the  
Unlock Front Panelradio button  
(default) to disable executive mode  
and allow full use of the receiver front  
panel.  
2
Lock front panel — Click the Lock  
Front Panelradio button to enable  
executive mode and lock the front panel.  
3
NOTE: In executive mode, access to the OSD menu is disabled.  
Mute Video and Sync panel  
The Mute Video and Syncpanel on  
the Generalscreen is used to mute or  
unmute output video and sync.  
Mute video and sync — Click the  
Mute Video and Syncbutton to  
mute the active video and disable  
sync on the output.  
4
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Screen Saver panel  
The Screen Saverpanel on the Generalscreen is used to enable or disable a screen  
saver. When enabled, the output sync is disabled after a specified amount of time.  
Never — Click the Neverradio  
button to disable the screen saver  
setting.  
5
Duration — Enter a value in the  
After:field, or click the Upand  
Downarrows to specify a duration  
of inactivity before a screen saver is  
activated. The duration is set in minutes.  
6
HDCP Mode panel  
The HDCP Modepanel on the Generalscreen is used to set HDCP encryption of the output  
signal.  
Follow — Click the Followradio  
button to set the HDCP encryption  
of the output signal to follow the  
input signal setting.  
7
8
Always Encrypt Output — Click  
the Always Encrypt Outputradio  
button to always encrypt the output  
regardless of the encryption status of the input signal.  
Switch Mute panel  
The Switch Mutepanel on the Generalscreen is used to enable or disable mutes during  
switching.  
Basic mute — Select the Enable  
check box in the Basic Mutepanel  
to mute the output during switching.  
9
If enabled, enter a value in the  
associated Duration:field, or click  
the Upand Downarrows to specify  
a mute duration between switching.  
The duration is set in 0.5 second increments.  
Advanced mute — Select the  
Enablecheck box in the Advanced  
Mutepanel to add an additional  
mute to help compensate for  
switching between different input  
resolutions.  
-
If enabled, enter a value in the  
associated Duration:field, or click  
the Upand Downarrows to specify a duration of the additional mute. The duration is set  
in 0.5 second increments.  
Factory Reset  
Click the Factory Resetbutton (see figure 32,  
(except for firmware).  
) to reset the receiver to factory settings  
=
NOTE: This is the same as the EZXXXSIS command (see the Factory defaults SIS  
command on page 28).  
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Device Information panel  
The Device Informationpanel displays device information and signal status information.  
General Information section  
Model — Displays the device model.  
1
2
Firmware Version — Displays the firmware  
version.  
Signal Information section  
Input Signal Present — Displays the signal  
presence. The indicator to the left turns green  
when there is an input signal present.  
3
Aspect Ratio — Displays the aspect ratio.  
4
5
Resolution — Displays the output resolution  
and refresh rate.  
Output Format — Displays the HDMI output  
format setting.  
6
7
Video Bit Depth — Displays the video bit  
depth setting.  
Audio Information section  
HDMI Audio — Displays the mute status of the  
HDMI audio output.  
8
9
-
=
S/PDIF Audio — Displays the mute status of  
the audio on the S/PDIF output.  
Analog Audio — Displays the mute status of  
the analog audio output.  
Analog Audio Volume — Displays the analog audio output volume level.  
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Reference  
Information  
This section contains mounting information and updating firmware methods. Topics in this  
section include:  
•
•
Mounting  
Updating Firmware with Firmware Loader  
Mounting  
The XTP SR HDMI can be placed on a tabletop or mounted in a rack or underneath a desk.  
Tabletop Mounting  
Attach the provided rubber feet to the bottom four corners of the enclosure.  
Mounting Kits  
Mount the unit using any optional compatible rack shelf or mounting kit listed on the Extron  
website (www.extron.com), in accordance with the directions included with the kit. For  
rack-mounting, see UL guidelines for rack-mounted devices below.  
UL guidelines for rack-mounted devices  
The following Underwriters Laboratories (UL) guidelines pertain to the safe installation of the  
XTP SR HDMI in a rack.  
1. Elevated operating ambient temperature — If installed in a closed or multi-unit rack  
assembly, the operating ambient temperature of the rack environment may be greater  
than room ambient temperature, Therefore, install the XTP SR HDMI in an environment  
compatible with the maximum ambient temperature (Tma = +122 ˚F, +50 ˚C) specified  
by Extron.  
2. Reduced air flow — Install the equipment in a rack so that the amount of air flow  
required for safe operation of the equipment is not compromised.  
3. Mechanical loading — Mount the equipment in the rack so that a hazardous  
condition is not achieved due to uneven mechanical loading.  
4. Circuit overloading — Connect the equipment to the supply circuit and consider the  
effect that circuit overloading might have an overcurrent protection and supply wiring.  
Appropriate consideration of equipment nameplate ratings should be used when  
addressing this concern.  
5. Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted  
equipment. Pay particular attention to supply connections other than direct connections  
to the branch circuit (for example, the use of power strips).  
XTP SR HDMI Scaling Receiver • Reference Information  
43  
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Updating Firmware with Firmware Loader  
To upload and update firmware for the XTP SR HDMI, download the new firmware to a  
connected computer and upload the firmware with the Extron Firmware Loader utility.  
Downloading Extron Firmware Loader  
Figure 33. Software on the Extron Website  
1. On the Extron website, click the Downloadtab (see figure 33,  
2. From the left sidebar, click the Softwarelink (see figure 33,  
).  
1
).  
2
Figure 34. Firmware Loader on the Extron Website  
3. Click the Flink and navigate to Firmware Loader (see figure 34, ).  
3
4. Click the Downloadlink on the right that corresponds with the program  
(see figure 34, ).  
4
5. Submit any required information to start the download.  
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Installing Firmware Loader  
1. Once Firmware Loader has been downloaded, run the .exe file from the location where  
the file was saved. The installation window opens.  
2. Follow the instructions on the installation screens to install Firmware Loader on the  
computer.  
Downloading Firmware  
Figure 35. Downloading Firmware from the Extron Website  
1. On the Extron website, click the Downloadtab (see figure 35,  
).  
1
2. From the left sidebar, click the Firmwarelink ( ).  
2
3. Navigate to XTP SR HDMI.  
4. Ensure the available firmware version is a later version than the current one on the  
device.  
NOTE: The firmware release notes are a PDF file that provides details about the  
changes between different firmware versions. The file can be downloaded from  
the same page as the firmware.  
5. Click the Downloadlink to the right of the desired device.  
6. Submit any required information to start the download. Note where the file is saved.  
XTP SR HDMI Scaling Receiver • Reference Information  
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Installing Firmware with Firmware Loader  
1. Connect the host device to the front panel USB port.  
2. Open Firmware Loader and establish a connection between the computer and the  
device. The Add Device...dialog box opens.  
Figure 36. Add Device... Dialog Box  
3. From the Device Namedrop-down list, select XTP SR HDMI.  
4. From the Connection Methoddrop-down list, select the method of connection.  
5. Depending on the connection method, additional options appear. Make the appropriate  
selections for the current connection method.  
6. Click the Connectbutton.  
7. Click the Browsebutton in the New File Firmware (Optional)panel. The Open  
dialog box opens.  
8. In the Opendialog box, navigate to the location of the new firmware file, select the  
desired file.  
ATTENTION:  
• Valid firmware files must have the file extension .S19. A file with any other  
extension is not a firmware upgrade for this device and could cause the device  
to stop functioning.  
• Les fichiers firmware valides doivent contenir l’extension fichier S19. Un fichier  
avec n’importe quelle autre extension n’est pas une mise à jour de firmware  
pour cet appareil et l’appareil pourrait arrêter de fonctionner.  
9. Click the Openbutton. The Browsedialog box closes.  
10. Click the Addbutton. The Add Device...dialog box closes and the device and  
firmware are listed in the Firmware Loader main window.  
11. Click the Beginbutton to start the upload process.  
12. Close Firmware Loader when the Remaining Timefield shows 00.00.00, the  
Progresscolumn shows 100%, and the Statusfield shows completed.  
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46  
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Extron Warranty  
Extron Electronics warrants this product against defects in materials and workmanship for a period of three years  
from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty  
workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components,  
to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is  
returned within the warranty period, with proof of purchase and description of malfunction to:  
USA, Canada, South America,  
and Central America:  
Extron Electronics  
1230 South Lewis Street  
Anaheim, CA 92805  
U.S.A.  
Japan:  
Extron Electronics, Japan  
Kyodo Building, 16 Ichibancho  
Chiyoda-ku, Tokyo 102-0082  
Japan  
Europe and Africa:  
Extron Europe  
Hanzeboulevard 10  
3825 PH Amersfoort  
The Netherlands  
China:  
Extron China  
686 Ronghua Road  
Songjiang District  
Shanghai 201611  
China  
Asia:  
Middle East:  
Extron Asia Pte Ltd  
135 Joo Seng Road, #04-01  
PM Industrial Bldg.  
Singapore 368363  
Singapore  
Extron Middle East  
Dubai Airport Free Zone  
F12, PO Box 293666  
United Arab Emirates, Dubai  
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical  
or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not  
authorized by Extron.  
NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return  
Authorization) number. This will begin the repair process.  
USA: 714.491.1500 or 800.633.9876  
Asia: 65.6383.4400  
Europe: 31.33.453.4040  
Japan: 81.3.3511.7655  
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage  
during shipment. Returned units must include the serial number and a description of the problem, as well as the  
name of the person to contact in case there are any questions.  
Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality,  
performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct,  
indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been  
advised of such damage.  
Please note that laws vary from state to state and country to country, and that some provisions of this warranty may  
not apply to you.  
Extron Headquarters  
Extron Europe  
Extron Asia  
Extron Japan  
Extron China  
Extron Middle East  
Extron Korea  
Extron India  
+1.800.633.9876 (Inside USA/Canada Only)  
+800.3987.6673  
(Inside Europe Only)  
+65.6383.4400  
+65.6383.4664 FAX  
+81.3.3511.7655  
+81.3.3511.7656 FAX  
+86.21.3760.1568  
+86.21.3760.1566 FAX  
+971.4.299.1800  
+971.4.299.1880 FAX  
+82.2.3444.1571  
+82.2.3444.1575 FAX  
1800.3070.3777  
Inside India Only  
Extron USA - West  
+1.714.491.1500  
Extron USA - East  
+1.919.850.1000  
+31.33.453.4040  
+91.80.3055.3777  
+1.714.491.1517 FAX  
+1.919.850.1001 FAX  
+31.33.453.4050 FAX  
+91.80.3055.3737 FAX  
© 2015 Extron Electronics All rights reserved. www.extron.com  
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