Fiber Matrix 6400
Configurable Fiber Optic Digital Matrix Switcher
68-1371-01 Rev. B
06 08
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FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation. The Class A limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own expense.
This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the unit to ensure compliance with FCC emissions limits.
N
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Table of Contents
Chapter One • Introduction ......................................................................................................1-1
About this Manual.....................................................................................................................1-2
About the Fiber Matrix 6400 Switcher.........................................................................1-2
Fiber cable transmission modes ..............................................................................................1-3
Definitions......................................................................................................................................1-4
Features............................................................................................................................................1-4
Chapter Two • Installation ........................................................................................................2-1
Setup/Installation Checklist.................................................................................................2-2
Get ready....................................................................................................................................2-2
Configure the Fiber Matrix......................................................................................................2-2
Perform physical installation...................................................................................................2-2
Ancillary operations..................................................................................................................2-2
Mounting the Switcher ..........................................................................................................2-2
UL guidelines .............................................................................................................................2-2
Mounting instructions..............................................................................................................2-2
Rear Panel Cabling and Features......................................................................................2-3
I/O boards...................................................................................................................................2-4
Reset button and LED...............................................................................................................2-6
Ethernet connection.................................................................................................................2-6
Cabling.................................................................................................................................2-6
RJ-45 connector wiring........................................................................................................2-7
Remote port...............................................................................................................................2-8
Power..........................................................................................................................................2-8
Front Panel Configuration Port.........................................................................................2-9
Chapter Three • Operation ........................................................................................................3-1
Front Panel Controls and Indicators...............................................................................3-2
Input and output buttons........................................................................................................3-3
Control buttons.........................................................................................................................3-4
Power indicators........................................................................................................................3-6
Button labels..............................................................................................................................3-6
Rear Panel Power Indicators...............................................................................................3-7
Front Panel Operations...........................................................................................................3-7
Definitions..................................................................................................................................3-8
Power..........................................................................................................................................3-8
Creating a configuration .........................................................................................................3-9
Example 1: Creating a set of ties......................................................................................3-10
Example 2: Adding a tie to a set of ties...........................................................................3-11
Example 3: Removing a tie from a set of ties..................................................................3-13
Viewing a configuration........................................................................................................3-14
Example 4: Viewing ties ....................................................................................................3-15
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Table of Contents, cont’d
I/O grouping.............................................................................................................................3-17
Example 5: Grouping inputs and outputs........................................................................3-19
Using presets............................................................................................................................3-21
Example 6: Saving a preset ...............................................................................................3-21
Example 7: Recalling a preset...........................................................................................3-22
Muting and unmuting outputs.............................................................................................3-23
Example 9: Muting and unmuting an output..................................................................3-24
Locking out the front panel (Executive mode)...................................................................3-25
Performing a system reset from the front panel................................................................3-26
Background illumination .......................................................................................................3-26
Selecting the rear panel Remote port protocol and baud rate .......................................3-27
Rear Panel Operations...........................................................................................................3-28
Performing soft system resets (resets 3, 4, and 5)..............................................................3-29
Performing a hard reset (reset 1) .........................................................................................3-30
Troubleshooting........................................................................................................................3-31
Configuration Worksheets.................................................................................................3-32
Worksheet example 1: System equipment..........................................................................3-32
Worksheet example 2: Daily configuration.........................................................................3-34
Worksheet example 3: Test configuration ..........................................................................3-36
Blank configuration worksheet ............................................................................................3-39
Chapter Four • Programmer’s Guide..................................................................................4-1
Serial Ports.....................................................................................................................................4-2
Rear panel Remote port...........................................................................................................4-2
Front panel Configuration port..............................................................................................4-3
Ethernet (LAN) Port ..................................................................................................................4-4
Ethernet connection.................................................................................................................4-4
Default IP addresses..................................................................................................................4-5
Establishing a connection........................................................................................................4-5
Connection Timeouts................................................................................................................4-5
Number of connections............................................................................................................4-5
Using Verbose Mode.................................................................................................................4-6
Host-to-Switcher Instructions.............................................................................................4-6
Switcher-Initiated Messages...............................................................................................4-6
Switcher Error Responses.....................................................................................................4-7
Using the Command/Response Tables...........................................................................4-7
Symbol definitions....................................................................................................................4-8
Command/response table for SIS™ commands......................................................................4-9
Symbol definitions..................................................................................................................4-17
Command/response table for IP-Specific SIS commands...................................................4-18
Special Characters ...................................................................................................................4-19
Fiber Matrix 6400 Switcher • Table of Contents
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Chapter Five • Matrix Software.............................................................................................5-1
Matrix Switchers Control Program.................................................................................5-2
Installing the software .............................................................................................................5-2
Software operation via Ethernet............................................................................................5-3
Using the Matrix Switcher Control software ........................................................................5-4
IP Settings/Options window ....................................................................................................5-8
Matrix IP Address field........................................................................................................5-8
Extron Name/Descriptor field .............................................................................................5-9
Gateway IP Address field ....................................................................................................5-9
Subnet Mask field..............................................................................................................5-10
Hardware Address field.....................................................................................................5-10
Use DHCP checkbox...........................................................................................................5-10
Date field ...........................................................................................................................5-10
Time (local) field................................................................................................................5-10
Sync Time to PC button.....................................................................................................5-11
GMT (offset) field ..............................................................................................................5-11
Use Daylight Savings checkbox.........................................................................................5-11
Administrator Password and User Password fields..........................................................5-11
Mail Server IP Address field ..............................................................................................5-12
Mail Server Domain Name field........................................................................................5-12
E-mail Addressee fields .....................................................................................................5-13
Updating firmware.................................................................................................................5-14
Ethernet-connected firmware upload..............................................................................5-16
Serial-port-connected firmware upload...........................................................................5-17
Uploading HTML files.............................................................................................................5-19
Windows buttons, drop boxes, and trash can ....................................................................5-20
Windows menus......................................................................................................................5-20
File menu ...........................................................................................................................5-20
Tools menu.........................................................................................................................5-21
Preferences menu..............................................................................................................5-23
Master-Reset selection ......................................................................................................5-23
Using Emulation mode...........................................................................................................5-24
Using the help system ............................................................................................................5-24
Button-Label Generator Program ..................................................................................5-24
Installing the Button-Label Generator software................................................................5-24
Using the Button-Label Generator software ......................................................................5-25
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iii
Table of Contents, cont’d
Chapter Six • HTML Operation.................................................................................................6-1
System Status Page ..................................................................................................................6-3
Input Link page .........................................................................................................................6-4
System Settings Page..............................................................................................................6-5
IP Settings fields........................................................................................................................6-5
Unit Name field ...................................................................................................................6-5
DHCP radio buttons.............................................................................................................6-5
IP Address field....................................................................................................................6-6
Gateway IP Address field ....................................................................................................6-6
Subnet Mask field................................................................................................................6-6
MAC Address field...............................................................................................................6-6
Firmware field .....................................................................................................................6-6
Model field ..........................................................................................................................6-6
Part Number field................................................................................................................6-6
Date/Time Settings fields .........................................................................................................6-6
Passwords page .........................................................................................................................6-8
Email Settings page ..................................................................................................................6-9
Mail IP Address field............................................................................................................6-9
Domain Name field .............................................................................................................6-9
Email Address fields...........................................................................................................6-10
Firmware Upgrade page........................................................................................................6-10
File Management Page.........................................................................................................6-12
Special Characters ...................................................................................................................6-12
Removing the I/O board or blank panel................................................................................7-3
Installing the I/O board or blank panel .................................................................................7-4
Removing the power supply module.....................................................................................7-4
Installing the power supply module ......................................................................................7-5
Removing and Installing Button Labels.......................................................................7-6
Installing labels in the matrix switcher’s buttons.................................................................7-6
Button label blanks...................................................................................................................7-7
Fiber Matrix 6400 Switcher • Table of Contents
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Appendix A • Ethernet Connection.................................................................................... A-1
Ethernet Link ............................................................................................................................... A-2
Ethernet connection................................................................................................................ A-2
Default IP address .................................................................................................................... A-2
Connecting as a Telnet client ................................................................................................. A-3
Open.............................................................................................................................. A-4
Subnetting — A Primer.......................................................................................................... A-6
Gateways................................................................................................................................... A-6
Local and remote devices........................................................................................................ A-6
IP addresses and octets............................................................................................................ A-6
Subnet masks and octets......................................................................................................... A-6
Determining whether devices are on the same subnet ..................................................... A-7
Specifications ...............................................................................................................................B-2
Part Numbers and Accessories...........................................................................................B-5
Fiber Matrix switcher part numbers.......................................................................................B-5
Included parts............................................................................................................................B-5
Replacement/configuration change parts.............................................................................B-5
Accessories .................................................................................................................................B-6
68-1371-01 B
06 08
All trademarks mentioned in this manual are the properties of their respective owners.
Fiber Matrix 6400 Switcher • Table of Contents
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v
Table of Contents, cont’d
Fiber Matrix 6400 Switcher • Table of Contents
vi
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Introduction
About this Manual
This manual contains installation, configuration, and operating information for the
Extron Fiber Matrix 6400 matrix switcher with user-replaceable singlemode fiber
optic I/O boards, multimode fiber optic I/O boards, and SDI/HD-SDI I/O boards.
The multimode and singlemode fiber optic I/O boards are physically and
functionally identical, with the exception of the effective range of transmission.
In this manual, any reference to fiber optic transmission applies to either
transmission mode unless otherwise specified.
N
About the Fiber Matrix 6400 Switcher
The Fiber Matrix 6400’s fiber optic I/O boards output continuous invisible
light, which may be harmful and dangerous to the eyes; use with caution.
W
Do not look into the rear panel fiber optic cable connectors or into the
•
fiber optic cables themselves.
Plug the attached dust caps into the optical transceivers when the fiber
optic cable is unplugged.
•
The Fiber Matrix 6400 (figure 1-1) is a configurable matrix switcher that distributes
optical and electrical signals. Fiber optic I/O boards route signals that are
compatible with all Extron FOX 500 fiber optic product lines. SDI/HD-SDI I/O
boards route serial digital interface (SDI) and high definition serial digital interface
(HD-SDI) signals. The matrix switcher routes any input signal to any combination
of outputs. An optical input can be tied to optical and/or SDI/HD-SDI outputs
and an SDI/HD-SDI input can be tied to SDI/HD-SDI and/or optical outputs. The
matrix switcher can route multiple input/output configurations simultaneously.
FOX 500 DVI
FOX 500 DVI
Receiver
Transmitter
Multimode
Multimode
100-240V 0.3A
50/60 Hz
100-240V 0.3A
50/60 Hz
RS-232
RS-232
OVER FIBER
FOX 500 DVI Tx
OPTICAL
OVER FIBER
FOX 500 DVI Rx
OPTICAL
T
x
x
x
x
DDC
RESOL
1
2*
2*
1
AUDIO INPUTS
AUDIO OUTPUTS
DVI
-
D
INPUT
LOOP
-
THRU
DVI
-
D
OUTPUT
REMOTE
REMOTE
L
R
ALARM
L
R
RS-232
R
S
-
2
3
2
A
L
A
R
M
T
x
R
x
1
2
OPTIONAL FOR
T
x
R
x
1
2
OPTIONAL FOR
RETURN DA
*
*
RETURN DA
TA
TA
Fiber Matrix 6400
Modular Fiber Optic
Matrix Switcher
FOX 500 DVI
FOX 500
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
M
A
A
A
B
B
B
C
C
C
D
D
D
E
E
E
F
F
F
G
G
G
H
H
H
RESET
Receiver
Transmitter
S
Singlemode
Multimode
1
0
0
-
2
4
0
V
0
.
3
A
100-240V 0.3A
50/60 Hz
RS-232
RS-232
50/60 Hz
OVER FIBER
FOX 500 DVI Rx
OPTICAL
RGB INPUT
OVER FIBER
FOX 500 Tx
OPTICAL
M
S
INPUT LOOP THRU
T
x
R
x
NA
Tx x
2*
1
1
2*
AUDIO OUTPUTS
R
G
B
AUDIO INPUTS
DVI
-
D
OUTPUT
OUT
OUT
OUT
IN
IN
IN
OUT
OUT
OUT
IN
IN
IN
OUT
OUT
OUT
IN
IN
IN
OUT
OUT
OUT
IN
IN
IN
OUT
OUT
OUT
IN
IN
IN
OUT
OUT
OUT
IN
IN
IN
OUT
OUT
OUT
IN
IN
IN
OUT
OUT
OUT
IN
IN
IN
REMOTE
RS-232 ALARM
REMOTE
RS-232
L
R
L
R
ALARM
OR
H/HV
V
T
x
R
x
1
2
OPTIONAL FOR
RETURN DA
RGB
Tx Rx
1
2
OPTIONAL FOR
*
*
TA
RETURN DA
TA
A
A
A
B
B
B
C
C
C
D
D
D
E
E
E
F
F
F
G
G
G
H
H
H
M
S
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
M
D
A
B
C
D
E
F
G
H
A
B
C
D
E
F
G
H
A
B
C
D
E
F
G
H
MUTI-RATE SDI INPUTS
MUTI-RATE SDI OUTPUTS
FOX 500
REDUNDANT
100-240V 50/60Hz
1.2A MAX.
PRIMARY POWER SUPPL
Y
REDUNDANT POWER SUPPL
Y
Transmitter
FOX 500 Receiver
Singlemode
Singlemode
1
0
0
-
2
4
0
V
0
.
3
A
100-240V 0.3A
50/60 Hz
RS-232
RS-232
50/60 Hz
RGB INPUT
OVER FIBER
FOX 500 Tx
OPTICAL
RGB OUTPUTS
OVER FIBER
FOX 500 Rx
INPUT LOOP THRU
OPTICAL
Tx x
1
2*
2*
1
G
B
AUDIO INPUTS
PRIMARY
100-240V 50/60Hz
1.2A MAX.
G
B
AUDIO OUTPUTS
REMOTE
REMOTE
L
R
ALARM
L
R
RS-232
R
S
-
2
3
2
A
L
A
R
M
ANAHEIM, CA
OR
V
H/HV
V
RGB
Tx Rx
1
2
OPTIONAL FOR
RGB
OPTIONAL FOR
RETURN DA
*
Tx Rx
1
2
*
RETURN DA
TA
TA
M
S
Multimode
Singlemode
FOX HD-SDI
FOX HD-SDI
D
SDI / HD-SDI
Singlemode
Multimode
OPTICAL
OPTICAL
POWER
12V
POWER
12V
CONFIG
CONFIG
0.3A MAX
0.3A MAX
HD/SDI IN
BUFFERED OUTPUTS
FOX HD-SDI
HD/SDI IN
BUFFERED OUTPUTS
FOX HD-SDI
Tx
Rx
Tx
Rx
Figure 1-1 — Typical Fiber Matrix 6400 application
The Extron proprietary fiber optic signal, generated by FOX 500 transmitters,
can include video, stereo audio, and transmitter-to-receiver RS-232 serial
communications. The video component of the signal can be RGB video, Digital
Visual Interface (DVI) video, SDI/HD-SDI video, or low resolution video,
depending on the transmitter and receiver. The switcher has two internal, hot-
swappable 100 VAC to 240 VAC, 50/60 Hz, 180-watt power supplies that provide
worldwide power compatibility and reliability.
Fiber Matrix 6400 Switcher • Introduction
1-2
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Compatible optical signals are digital signals from 270 Mbs through 4.25 Gbps
that are sent and received via fiber optic small form factor pluggable (SFP)
modules. The Fiber Matrix 6400 supports all compatible optical signals,
whether transmitted or received by an Extron FOX system component or not.
N
N
The FOX 500 transmitter-to receiver communications, including the serial link,
occupy one matrix switcher input and output.
This matrix switcher also supports the FOX 500 return (receiver-to-transmitter)
serial communications, but returning this signal stream to the transmitter
occupies a separate matrix switcher input and output.
The matrix switcher is a single box solution to complex fiber optic and/or
SDI/HD-SDI signal routing applications. Each input and output is individually
isolated and buffered, and any input(s) can be switched to any one or all outputs
with virtually no crosstalk or signal noise between channels.
The Fiber Matrix is assembled from individual input/output (I/O) boards. The
switcher can include up to eight I/O boards, each of which supports 8 inputs by
8 outputs. By adding or removing I/O boards, the Fiber Matrix is expandable and
contractable, from an 8-input by 8-output matrix to a 64-input by 64-output matrix.
The matrix switcher inputs and outputs the optical signals that it routes on fiber
optic transceiver modules and the SDI/HD-SDI video signals on BNC connectors.
The matrix switcher can be remotely controlled via its rear panel RS-232/RS-422
Remote port, its rear panel LAN port, and its front panel Configuration (RS-232)
port using either Extron’s Windows®-based Matrix Switchers Control Program or
the Simple Instruction Set (SIS™). The SIS is a set of basic ASCII code commands
that provide simple control through a control system or PC without programming
long, obscure strings of code. SIS commands can be entered via either serial port.
The switcher can be operated remotely by any of the following connected to either
serial port:
•
•
•
•
•
a control system
a PC
an Extron MKP 2000 remote control panel
an Extron MKP 3000 remote control panel
(RS-232/RS-422 only) an Extron MCP 1000 remote control panel and/or
MKP 1000 remote keypad
The matrix switcher is housed in a rack-mountable, 7U high metal enclosure with
mounting flanges for standard 19" racks.
Fiber cable transmission modes
Two versions of Fiber Matrix switcher fiber optic I/O boards are documented in
this manual. They are categorized by the type of fiber optic cable, multimode or
singlemode, which defines the effective range of transmission:
•
Multimode — Long distance, up to 150 m (450')
•
Singlemode — Very long distance, up to 30 km (18.75 miles)
All transceiver modules on a fiber optic I/O board, as delivered from Extron, are
configured the same; either all multimode or all singlemode.
N
You can mix multimode and singlemode fiber optic I/O boards in a Fiber Matrix
switcher, but you must ensure that you connect the proper transmission mode
fiber cables to the board.
N
Fiber Matrix 6400 Switcher • Introduction
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1-3
Introduction, cont’d
Definitions
The following terms, which apply to all Extron matrix switchers, are used
throughout this manual:
Tie — An input-to-output connection.
Set of ties — An input tied to two or more outputs. (An output can never be tied to
more than one input.)
Configuration — One or more ties or one or more sets of ties.
Current configuration — The configuration that is currently active in the switcher
(also called “configuration 0”).
Global memory preset — A configuration that has been stored. Up to 64 global
memory presets can be stored in memory. When a preset is retrieved from
memory, it becomes the current configuration. Presets can be saved and
recalled from the front panel and any of the serial or LAN ports. For front
panel operations, preset locations are assigned to the input buttons.
Room — A subset of outputs that are logically related to each other, as determined
by the operator. The switchers support up to 10 rooms, each of which can
consist of from 1 to 64 outputs.
Room memory preset — A configuration consisting of outputs in a single room that
has been stored. When a room preset is retrieved from memory, it becomes
the current configuration.
Features
Fiber optic inputs and outputs — With fiber optic I/O boards, the switchers input
and output fiber optic signals on optical connectors. The fiber optic I/O
boards support digital signals from 270 Mbs through 4.25 Gbps.
SDI, HD-SDI, or 3G-SDI inputs and outputs — With SDI/HD-SDI I/O boards, the
switchers input and output SDI and HD-SDI signals on BNC connectors. The
SDI/HD-SDI I/O boards support multi-rate SDI at rates up to 2.97 Gbps, and
comply with SMPTE 259M-C, 292M, 424M, and ITU digital video standards.
Cross-format compatibility —
•
An input on an SDI/HD-SDI I/O board can be tied to an output on a
fiber optic I/O board.
•
An input on a fiber optic I/O board can be tied to an output on an
SDI/HD-SDI I/O board.
Switching flexibility — The switcher provides individually buffered, independent
matrix switched outputs.
•
•
Tie any input to any or all outputs.
Quick multiple tie — Multiple inputs can be switched to multiple outputs
simultaneously. This allows all displays (outputs) to change from source to
source at the same time.
Input link detection — In critical environments or unmanned, remote locations,
it may be vital to know that sources are active and switching. The switcher
confirms that input sources are active by detecting light. Link detection
provides instantaneous feedback via the switchers’ serial ports or LAN
port. The input information can be displayed on any control system or in a
Windows-based control program on a local-area network (LAN) or Internet
(IP) connection.
Fiber Matrix 6400 Switcher • Introduction
1-4
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Rooming — The switcher can be programmed to group multiple outputs to specific
“rooms”, allowing them to have their own presets.
Operational reliability — The Fiber Matrix 6400 can support round-the-clock
operation in mission-critical applications, using a combination of hot-swappable
components and redundant power supplies.
•
Field upgradable, hot-swappable modular design — The architecture of the
Fiber Matrix 6400 allows you to repair, upgrade, reconfigure, or expand the
matrix by simply installing a new I/O board or replacing a board of one type
with one of another. Hot-swappable components let you replace any I/O
board at any time — without powering down the switcher.
•
Primary and redundant, hot-swappable power supplies — The hot-
swappable, externally mounted redundant power supply is configured to
automatically take over the load from the primary supply in the case of a
failure.
The complete power circuit, from the plug, through the power supply,
to the power’s insertion onto the power distribution plane, is separate
and redundant (figure 1-2). If the installation includes uninterruptible or
completely separate power sources, the switcher will remain powered up
through any power interruption short of a simultaneous loss of power on
both power sources.
AC
Power
AC
Power
Primary Redundant
Power
Supply
Power
Supply
Figure 1-2 — Redundant power supply backs up primary
The hot-swappable redundant power supply means zero downtime for the
switcher and no loss of functionality should one power supply fail. Should
a primary power supply fail, the redundant power supply immediately
assumes the load of the failed primary supply. A failed power supply is
easily replaceable from the rear at any time—without powering down the
matrix, and with no tools required.
Operational flexibility — Operations such as input/output selection and setting of
presets can be performed on the front panel or via the Ethernet or either serial
port link. The serial ports allow remote control via a PC or a control system.
The Ethernet link allows multiple remote links with two levels of password
protection.
•
•
•
•
Front Panel Controller
Windows-based control/configuration program
Simple Instruction Set (SIS™)
Remote control panels and keypads
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1-5
Introduction, cont’d
Upgradeable firmware — The firmware that controls all switcher operation can
be upgraded in the field via RS-232/RS-422 or Ethernet, without taking the
switcher out of service. Firmware upgrades are available for download
on the Extron Web site, www.extron.com, and can be installed using the
Windows-based control/configuration program or the built-in HTML pages.
Labeling — Extron’s included button label software lets you create labels to place
in the front panel I/O buttons, with names, alphanumeric characters, or color
bitmaps for easy and intuitive input and output selection. Alternatively,
labels can be made with any Brother™ P-Touch™ or comparable labeler.
Global memory presets
Rack mountability
Front panel security lockout modes (Executive mode) — If a matrix switcher is
installed in an open area, where operation by unauthorized personnel may
be a problem, a security lockout mode can be implemented. When the front
panel is locked, a special button combination or SIS command is required to
unlock the front panel controller and make the front panel fully operational.
I/O grouping
Two AC power inputs
Fiber Matrix 6400 Switcher • Introduction
1-6
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Installation
Setup/Installation Checklist
Get ready
c
c
Familiarize yourself with the Fiber Matrix switchers.
Obtain IP setting information for the Fiber Matrix from the local network
administrator. Read Appendix A, “Ethernet Connection”.
Configure the Fiber Matrix
c
Install the desired I/O boards (page 7-4).
Perform physical installation
c
c
c
c
If desired, install the switcher in a rack (below).
If desired, connect computers or control systems to the serial ports and/or
c
c
Ancillary operations
c
Install the Windows-based control/configuration program (page 5-2).
Mounting the Switcher
UL guidelines
The following Underwriters Laboratories (UL) guidelines pertain to the installation
of the Fiber Matrix into a rack.
1.
Elevated operating ambient temperature — If the equipment installed in a
closed or multi-unit rack assembly, the operating ambient temperature of the
rack environment may be greater than room ambient temperature. Therefore,
install the Fiber Matrix in an environment compatible with the maximum
ambient temperature (Tma = +122 °F, +50 °C) specified by Extron.
2.
3.
4.
Reduced air flow — Install the equipment in a rack so that the amount of air
flow required for safe operation of the equipment is not compromised.
Mechanical loading — Mount the equipment in the rack so that a hazardous
condition is not achieved due to uneven mechanical loading.
Circuit overloading — Connect the equipment to the supply circuit and
consider the effect that circuit overloading might have on overcurrent
protection and supply wiring. Appropriate consideration of equipment
nameplate ratings should be used when addressing this concern.
5.
Reliable earthing (grounding) — Maintain reliable grounding of rack-
mounted equipment. Pay particular attention to supply connections other
than direct connections to the branch circuit (e.g. use of power strips).
Mounting instructions
The Fiber Matrix 6400 matrix switcher is housed in a rack-mountable, 7U high
metal enclosure with mounting flanges for standard 19" racks. If desired, rack
mount the switcher as follows:
1.
Insert the switcher into the rack, aligning the holes in the mounting bracket
with those in the rack.
2.
Secure the switcher to the rack using the supplied bolts.
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Rear Panel Cabling and Features
The Fiber Matrix 6400 fiber optic I/O boards output continuous invisible
light, which may be harmful and dangerous to the eyes; use with caution.
W
Do not look into the rear panel fiber optic cable connectors or into the
•
fiber optic cables themselves.
Plug the attached dust caps into the optical transceivers when the fiber
optic cable is unplugged.
•
1
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
A
A
A
B
B
B
C
C
C
D
D
D
E
E
E
F
F
F
G
G
G
H
H
H
3
RESET
OUT
OUT
1
2
3
4
5
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
A
A
A
B
B
B
C
C
C
D
D
D
E
E
E
F
F
F
G
G
G
H
H
H
A
A
B
B
C
C
D
E
F
G
G
H
A
A
B
B
C
C
D
E
F
G
G
H
MUTI-RATE SDI INPUTS
MUTI-RATE SDI OUTPUTS
D
E
F
H
D
E
F
H
MUTI-RATE SDI INPUTS
MUTI-RATE SDI OUTPUTS
REDUNDANT
100-240V 50/60Hz
2A MAX.
PRIMARY POWER SUPPLY
REDUNDANT POWER SUPPLY
6
PRIMARY
100-240V 50/60Hz
2A MAX.
ANAHEIM, CA
2
7
7
Figure 2-1 — Fiber Matrix 6400 fiber optic matrix switcher rear panel
Use electrostatic discharge (ESD) precautions (be electrically grounded)
when making connections. Electrostatic discharge can damage equipment,
even if you cannot feel, see, or hear it.
C
Remove system power before making all connections.
C
Fiber optic connectors and LEDs — See page 2-5.
SDI/HDI-SDI connectors and LEDs — See page 2-5.
Reset button — See page 2-6.
a
b
c
d
e
f
g
Ethernet connection (LAN connector) — See page 2-6.
Remote port — See page 2-8.
Power connectors — See page 2-8.
Power indicator LEDs — See page 2-8.
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2-3
Installation, cont’d
I/O boards
See figure 2-2. Each I/O board is identified by the input and output numbers supported
by the board position (1 - 8, 9 - 16, and so on). The transceiver modules on fiber optic
I/O boards and the BNC connectors on SDI/HD-SDI boards are identified asAthrough H.
I#1
I#2
I#3
I#4
I#5
I#6
I#7
I#8
O#1
O#2
O#3
O#4
O#5
O#6
O#7
O#8
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
Slot 1
Slot 2
A
B
C
D
D
E
F
F
G
G
H
H
RESET
IN
IN
IN
IN
IN
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
A
B
C
E
Slot 3
No board
installed
O#9 O#10
I#9
O#11
I#10
O#12
O#13 O#14
I#13
O#15
I#14
O#16
I#15
I#11
I#12
I#16
A
B
C
D
E
F
G
H
A
B
C
D
E
F
G
H
Slot 4
MUTI-RATE SDI INPUTS
MUTI-RATE SDI OUTPUTS
IN
IN
IN
IN
IN
IN
IN
IN
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
I#26
I#28
I#30
I#32
O#26 O#28 O#30 O#32
O#25 O#27 O#29 O#31
I#25
I#27
I#29 I#31
Figure 2-2 — Arrangement of inputs and outputs on the I/O boards
Locations A through H correspond to the input and output numbers identified
by the board position numbers. (For example, the input and output numbers
supported by the I/O board in location 17 - 24 are as follows: A = 17, B = 18, C = 19,
D = 20, E = 21, F = 22, G = 23, and H = 24.)
On the fiber optic I/O boards, locations A through H correspond to the transceiver
modules, each of which includes an input and an output. Therefore, locations A
through H are numbered from left to right.
On the SDI/HD-SDI I/O boards, inputs and outputs are grouped separately, with
inputs A through H on the left and outputs A through H on the right.
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Fiber optic connectors and LEDs —
a
This unit outputs continuous invisible light, which may be harmful and
dangerous to the eyes; use with caution. For additional safety, plug the
attached dust caps into the optical transceivers when the fiber optic cable is
unplugged.
W
Ensure that you use the proper fiber cable for your I/O board. Typically, singlemode
fiber has a yellow jacket and multimode cable has an orange jacket.
N
N
Unlike the FOX 500 transmitters and receivers, which output an optical stream
on one connector in a block and receive a return optical stream on the second
connector in the same block, the Fiber Matrix 6400 uses one connector on the block as
an input and the second connector on the same block as a separate output.
OPTICAL
Input connector — For all one-
Ä
1
2*
way video, audio, and/or serial
communications output by a
transmitter, connect a fiber optic cable
to the Input LC connector.
FOX 500 Tx
Transmitter
OPTIONAL FOR
RETURN DATA
*
Connect the free end of this fiber optic
cable to the Optical 1 LC connector
on a FOX 500 Tx transmitter or to
any other compatible Extron FOX 500
device.
Or, for the FOX 500 serial return, (receiver-
to-transmitter) function, connect the free end
to the Optical 2 connector on a FOX 500 Rx
receiver.
N
IN
OUT
1b
1a
Fiber Matrix
6400
Switcher
Input LED — When lit, the link is
active (light is received).
Output connector — For all one-
way video, audio, and/or serial
communications output to a receiver,
connect a fiber optic cable to the
Output LC connector.
Å
Connect the free end of this fiber optic
cable to the Optical 1 LC connector on
a FOX 500 Rx receiver or to any other
compatible Extron FOX 500 device.
OPTICAL
2*
1
FOX 500 Rx
Receiver
Or, for the FOX 500 serial return, (receiver-
to-transmitter) function, connect the
free end to the Optical 2 connector on
a FOX 500 Tx transmitter.
N
OPTIONAL FOR
RETURN DATA
*
Figure 2-3 — Optical connections
Output LED — Light is always
output, even when no input is
tied to the output. This LED is always lit.
BNC connectors —
b
Multi-rate SDI Input connectors — Connect HD-SDI, SDI, or 3G-SDI
Ç
É
video inputs to these BNC connectors.
Multi-rate SDI Output connectors — Connect digital displays to these
BNC connectors.
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2-5
Installation, cont’d
Reset button and LED
Reset button — The Reset button initiates four levels of reset of the
c
RESET
matrix switcher. For four different reset levels, press and hold the
button while the switcher is running or while you power up the
switcher.
• Events (mode 3) reset — Hold Reset for 3 seconds, then release it and push
it again to toggle events monitoring on and off.
• IP settings (mode 4) reset — Hold Reset for 6 seconds, then release it and
push it again to reset the switcher’s IP functions.
N
The IP settings reset does not replace any user-installed firmware.
• Absolute (mode 5) reset — Hold Reset for 9 seconds, then release it and
push it again to restore the switcher to the default factory conditions.
• Hard reset — Hold Reset while powering up the switcher to restore the
switcher to the default factory conditions.
N
Factory loaded firmware is active until it is replaced or the power is cycled.
Hard reset does not clear the current configuration.
N
Ethernet connection
LAN port — If desired, for IP control of the system, connect the matrix
d
switcher to a PC or to an Ethernet LAN, via this RJ-45 connector.
You can use a PC to control the networked switcher with SIS
commands from anywhere in the world. You can also control
the switcher from a PC that is running Extron’s Windows-based
control/configuration program or has downloaded HTML
pages from the switcher.
Link LED indicator — The Link LED indicates that the switcher
is properly connected to an Ethernet LAN. This LED should
light steadily.
Act LED indicator — The Act LED indicates transmission of
data packets on the RJ-45 connector. This LED should flicker as
the switcher communicates.
Cabling
It is vital that your Ethernet cables be the correct cable type and that they be
properly terminated with the correct pinout. Ethernet links use Category (CAT) 5e
or CAT 6, unshielded twisted pair (UTP) or shielded twisted pair (STP) cables,
terminated with RJ-45 connectors. Ethernet cables are limited to a length of
328' (100 m).
Do not use standard telephone cables. Telephone cables do not support Ethernet
or Fast Ethernet.
N
Do not stretch or bend cables. Transmission errors can occur.
The cable used depends on your network speed. The switcher supports both
10 Mbps (10Base-T — Ethernet) and 100 Mbps (100Base-T — Fast Ethernet),
half-duplex and full-duplex Ethernet connections.
•
•
10Base-T Ethernet requires CAT 3 UTP or STP cable at minimum.
100Base-T Fast Ethernet requires CAT 5e UTP or STP cable at minimum.
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RJ-45 connector wiring
The Ethernet cable can be terminated as a straight-through cable or a crossover
cable and must be properly terminated for your application (figure 2-4).
•
Crossover cable — Direct connection between the computer and the Fiber
Matrix switcher
•
Patch (straight) cable — Connection of the Fiber Matrix switcher to an
Ethernet LAN
Patch (straight) cable
Side 1
Side 2
Pin
1
Wire color
Pin
1
Wire color
White-orange
Orange
White-orange
Orange
2
2
3
White-green
Blue
3
White-green
Blue
4
4
Side
Pins:
5
White-blue
Green
5
White-blue
Green
12345678
RJ-45
connector
6
6
7
White-brown
Brown
7
White-brown
Brown
8
8
Crossover cable
Side 1
Side 2
Pin
1
Wire color
White-orange
Orange
Pin
1
Wire color
Insert
Twisted
Pair Wires
White-green
Green
2
2
3
White-green
Blue
3
White-orange
Blue
4
4
5
White-blue
Green
5
White-blue
Orange
6
6
7
White-brown
Brown
7
White-brown
Brown
8
8
Figure 2-4 — RJ-45 connector and pinout tables
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2-7
Installation, cont’d
Remote port
Remote RS-232/RS-422 connector — Connect a host device, such as a
computer, touch panel control, or RS-232 capable PDA to the switcher via this
9-pin D connector for serial RS-232/RS-422 control (figure 2-5).
e
Pin RS-232Function
RS-422 Function
Not used
TX– Transmit data (–)
RX– Receive data (–)
1
2
3
4
5
6
7
8
9
—
Not used
—
TX Transmit data
RX Receive data
—
1
5
6
9
Not used
—
Not used
Gnd Signal ground Gnd Signal ground
—
—
—
—
Not used
Not used
Not used
Not used
—
Not used
RX+ Receive data (+)
TX+ Transmit data (+)
—
Not used
Figure 2-5 — Remote RS-232/RS-422 connector
(serial commands to control the switcher via this connector) and chapter 5,
configuration software.
The switcher can support either the RS-232 or RS-422 serial communication
protocol, and can operate at 9600, 19200, 38400, or 115200 baud rates.
to configure the RS-232/RS-422 port from the front panel.
N
If desired, connect an MKP 2000 or MKP 3000 remote control panel to the
switcher’s RS-232/RS-422 connector. Refer to the MKP 2000 Remote Control
Panel User’s Manual or the MKP 3000 User’s Manual for details.
Power
Primary and Redundant AC power connectors — Plug standard IEC power
cords into these connector to connect the switcher to 100 VAC to 240 VAC,
50 or 60 Hz power sources.
f
For the most reliable power, connect the Redundant power cord to either
an uninterruptible power source or to a power source that is completely
independent from the primary power source.
N
Primary and Redundant power supply indicator LEDs —
g
Green — Indicates that the associated power supply is operating within
normal tolerances.
Red — Indicates that the associated power supply is operating outside
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Front Panel Configuration Port
CONTROL
ENTER
PRESET
VIEW
ESC
CONFIG
POWER SUPPLY
PRIMARY
REDUNDANT
FIBER MATRIX 6400
FIBER OPTIC DIGITAL MATRIX SWITCHER
1
Figure 2-6 — Front panel configuration port
Configuration port — This 2.5 mm mini stereo jack serves the same serial
a
communications function as the rear panel Remote port, but it is easier
to access than the rear port after the matrix switcher has been installed
and cabled. The optional 9-pin D to 2.5 mm mini jack TRS RS-232 cable,
part #70-335-01 (figure 2-7), can be used for this connection.
6 feet
(1.8 m)
Part #70-335-01
1
6
9
5
Tip
Ring
Sleeve (Gnd)
9-pin D
Connection
TRS Plug
Pin 2
Pin 3
Pin 5
Computer's RX line
Computer's TX line
Computer's signal ground
Tip
Ring
Sleeve
Figure 2-7 — Optional 9-pin TRS RS-232 cable
This port is independent of the rear panel Remote port and is not affected by
changes to the rear panel port’s protocol. This front panel port’s protocol can be
changed under SIS command control only. See the Command/Response table for
IP-specific SIS commands, in chapter 4, “Programmer’s Guide”, to configure all
ports under SIS control.
N
A front panel Configuration port connection and a rear panel Remote port
connection can both be active at the same time.
N
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2-9
Installation, cont’d
This port is RS-232 only, with its default protocols as follows:
•
•
9600 baud
1 stop bit
•
•
no parity
no flow control
•
8 data bits
The maximum distances from the matrix switcher to the controlling device
can vary up to 200 feet (61 m). Factors such as cable gauge, baud rates,
environment, and output levels (from the switcher and the controlling device)
all affect transmission distance. Distances of about 50 feet (15 m) are typically
not a problem. In some cases the matrix switcher may be capable of serial
communications via RS-232 up to 250 feet (76 m) away.
N
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Operation
Front Panel Controls and Indicators
The front panel controls (figure 3-1) are grouped into two sets. The input and
output buttons are grouped on the left side of the control panel. The control
buttons are grouped on the right side of the panel.
1
2
3
4
6
7
8
9
10 11 12 13 14 15 16
5
I
N
P
U
T
S
17 18 19 20
33 34 35 36
49 50 51 52
22 23 24
21
37
53
25 26
27 28 29 30 31 32
3
4
5
6
1
42 43 44
38 39
40
41
57
46
62
48
45
47
54 55 56
58 59 60 61
63 64
CONTROL
ENTER
PRESET
VIEW
ESC
1
2
3
4
6
7
8
9
10 11 12 13 14 15 16
5
CONFIG
POWER SUPPLY
PRIMARY
O
U
T
P
U
T
17 18 19 20
33 34 35 36
22 23 24 25 26 27 28 29 30 31 32
38 39 40 41 42 43 44 45 46 47 48
21
37
7
REDUNDANT
2
S
49 50 51 52 53 54 55 56
62
63 64
57
60 61
58 59
FIBER MATRIX 6400
FIBER OPTIC DIGITAL MATRIX SWITCHER
Figure 3-1 — Front panel, Fiber Matrix 6400 matrix switcher
The large, illuminated pushbuttons can be labeled with text and/or graphics. The
buttons can be set to provide amber background illumination all the time or the
background illumination can be turned off (see “Background illumination”, on
page 3-26. The buttons blink or are lit at full intensity (depending on the operation)
when selected.
Input buttons — See page 3-3.
a
Output buttons — See page 3-4.
b
Enter button — See page 3-4.
c
Preset button — See page 3-5.
d
View button — See page 3-5.
e
Esc button — See page 3-6.
f
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Input and output buttons
Primary functions
Action:
Indications:
Blink: potential tie/untie.
Lit: current tie
Amber: video and audio tie
Green: video only tie
Red: audio only tie
1 2 3
63 64
t h r o u g h
Secondary functions
Action 1:
Input 1 and Output 1:
Select I/O Group
mode.
Action 2/
Assign an input or output to the selected group.
indication:
Lit: Input or output is assigned to the selected group.
Action/
Select a preset in Preset mode.
indication:
Lit: A preset has already been saved to this location.
Blink: Preset location is selected to be saved.
indication:
Outputs: Press and hold to mute the audio or RS-232 output.
Outputs, blink: Output audio or RS-232 is muted.
Port
Action/
configuration indication:
Output 63:
Select RS-232. Select RS-422.
Blink: selected Blink: selected
Output 64:
Background
illumination
Action:
Input 1 and Input 2:
Toggle between background
illumination or buttons unlit.
Input buttons — The input buttons have two primary functions (•) and three
secondary functions (❏):
a
•
•
❏
Select an input.
Identify the selected input.
(Input 1 only) With the Output 1 button, select I/O Group mode. See
❏
❏
(Input 1 and Input 2 only) Toggle background illumination of the buttons
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3-3
Operation, cont’d
Output buttons — The output buttons have two primary functions (•) and
four secondary functions (❏):
b
•
•
❏
Select output(s).
Identify the selected output(s).
(Output 1 only) With the Input 1 button, select I/O Group mode.
❏
❏
❏
Output 63 — Select the RS-232 protocol for the RS-232/RS-422 port in
Serial Port Selection and Configuration mode and indicate its selection.
page 3-27.
❏
Output 64 — Select the RS-422 protocol for the RS-232/RS-422 port in
Serial Port Selection and Configuration mode and indicate its selection.
page 3-27.
Control buttons
Primary functions
Action:
Save changes
Select Preset mode
Select View mode
Cancel/escape
Flashes once
Indication:
Blink: save needed
Blink: Save preset
Lit: Recall preset
View mode selected
ESC
ENTER
PRESET
VIEW
Secondary functions
indication:
Select group 1.
Select group 2.
Select group 3.
Select group 4.
Port
Action 1:
Select Configuration mode
configuration
Action 2/
Select 9600 baud.
Select 19200 baud.
Select 38400 baud.
Select 115200 baud.
indication:
Blink: selected
Blink: selected
Blink: selected
Blink: selected
Front panel
locks
Action:
With Esc, toggle
front panel lock
on and off.
Flash twice to indicated the front panel has
been locked or unlocked.
With Enter, toggle
front panel lock
on and off.
Enter button — The Enter button has three primary functions (•) and four
secondary functions (❏):
c
•
Save changes that you make on the front panel. To create a simple
configuration:
Press the desired input button ( ).
a
Press the desired output button(s) (b).
Press the Enter button.
•
•
Indicate that a potential tie has been created but not saved.
Indicate that a global preset has been selected to be saved or recalled but
that the preset action has not been accomplished.
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❏
❏
In the I/O Group mode, select group 1 and indicate its selection.
With the Preset, View, and Esc buttons, select Serial Port Selection and
❏
❏
Select 9600 baud for the RS-232/RS-422 port in Serial Port Selection and
Preset button — The Preset button has two primary functions (•) and four
secondary functions (❏):
d
•
Activates Save Preset mode to save a configuration as a preset and
Recall Preset mode to activate a previously-defined preset.
•
Blinks when Save Preset mode is active and lights steadily when
Recall Preset mode is active.
❏
❏
In the I/O Group mode, select group 2 and indicate its selection
With the Enter, View, and Esc buttons, select Serial Port Selection and
❏
❏
Select 19200 baud for the RS-232/RS-422 port in Serial Port Selection and
With the View button, indicate that the front panel lock has been
page 3-25.
View button — The View button has two primary functions (•) and four
secondary functions (❏):
e
•
Select View-only mode that displays the current configuration.
View-only mode also provides a way to mute and unmute the outputs.
N
•
Indicate that View-only mode is active.
❏
In the I/O Group mode, select group 3 and indicate its selection.
❏
❏
❏
With the Enter, Preset, and Esc buttons, select Serial Port Selection and
Select 38400 baud for the RS-232/RS-422 port in Serial Port Selection and
With the Preset button, indicate that the front panel lock has been
page 3-25.
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3-5
Operation, cont’d
Esc button — The Esc button has two primary functions (•) and four
secondary functions (❏):
f
•
Cancel operations or selections in progress and reset the front panel
button indicators.
The Esc button does not reset the current configuration or any presets.
N
•
Flashes once to indicate that the escape function has been activated.
❏
In the I/O Group mode, select group 4 and indicate its selection.
❏
❏
❏
With the Enter, Preset, and View buttons, select Serial Port Selection and
Select 115200 baud for the RS-232/RS-422 port in Serial Port Selection and
With the Enter button, toggles the front panel lock on and off.
Power indicators
Primary and Redundant Power Supply LEDs —
POWER SUPPLY
PRIMARY
g
Green — Indicates that the associated power supply is
operating within normal tolerances.
REDUNDANT
Red — Indicates that the associated power supply is
operating outside the normal tolerances or has failed. See
Button labels
The numbered translucent covers on the input and output pushbuttons can be
removed and replaced to insert labels behind them.
Input and output labels can be created easily with Extron’s Button-Label Generator
software, which ships with every Extron matrix switcher. Each input and output
can be labeled with names, alphanumeric characters, or even color bitmaps for
the translucent covers.
10
13
15
VCR
VTG 200
Computer
Computer
Document
Camera
28 29 30 31 32
VD
Figure 3-2 — Sample button labels and icons
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Rear Panel Power Indicators
The two power supply modules (primary power supply and redundant power
supply, figure 3-3) each have a 2-color LED.
REDUNDANT
100-240V
50/60Hz
2A MAX.
PRIMARY POWER SUPPLY
REDUNDANT POWER SUPPLY
PRIMARY
100-240V 50/60Hz
2A MAX.
ANAHEIM, CA
1
1
Figure 3-3 — Rear panel power supply indicators
Primary and Redundant Power Supply LEDs —
a
Green — Indicates that the associated power supply is operating within
normal tolerances.
Red — Indicates that the associated power supply has failed. See chapter 7,
Front Panel Operations
The following paragraphs detail the power-up process and then provide sample
procedures for the following actions:
•
•
•
•
•
•
•
•
•
•
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Operation, cont’d
Definitions
The following terms, which apply to Extron matrix switchers, are used throughout
this manual:
Tie — An input-to-output connection.
Set of ties — An input tied to two or more outputs. (An output can never be tied
to more than one input.)
Configuration — One or more ties or one or more sets of ties.
Current configuration — The configuration that is currently active in the
switcher (also called configuration 0)
Global memory preset — A configuration that has been stored. Up to 64 global
memory presets can be stored in memory. When a preset is retrieved from
memory, it becomes the current configuration. Presets can be saved and
recalled from the front panel and any of the serial or LAN ports. For front
panel operations, preset locations are assigned to the input buttons.
Room — A subset of outputs that are logically related to each other, as
determined by the operator. The switchers support up to 10 rooms, each of
which can consist of from 1 to 64 outputs.
Room memory preset — A configuration consisting of outputs in a single room
that has been stored. When a room preset is retrieved from memory, it
becomes the current configuration.
Power
Apply power by connecting one or both power cords (Primary and Redundant)
to the AC source(s). The switcher performs a self-test that flashes the front panel
button indicators red, green, red, and amber and then turns them either off or to
background illumination. An error-free power up self-test sequence leaves all
control buttons either unlit or showing background illumination.
The current configuration and all presets are saved in non-volatile memory. When
power is applied, the most recent configuration is retrieved. The previous presets
remain intact.
If an error occurs during the self-test, the switcher locks up. If your switcher locks
up on power-up, call the Extron S3 Sales & Technical Support Hotline. See the rear
cover of this manual for the phone number in your region of the world.
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Creating a configuration
The current configuration can be changed using the front panel buttons. Change
the current configuration as follows:
1.
2.
Press the Esc button to clear any front panel button indications that may be lit.
Select the desired input and output(s) by pressing the input and output
buttons. Input buttons and output buttons light or blink green to indicate ties.
•
•
•
To indicate potential ties, output buttons blink when an input is
selected.
To indicate current ties, output buttons light steadily when an input is
selected.
To clear unwanted outputs, press and release the associated lit output
buttons. To indicate potential unties, output buttons blink when an
output is deselected but not untied from the input.
3.
4.
Press and release the Enter button to accept the tie.
Repeat steps 1 through 3 to create or delete additional ties until the desired
configuration is complete.
N • Only one input can be tied to an output.
•
If a tie is made between an input and an output, and the selected output was
previously tied to another input, the older tie is broken in favor of the newer
tie.
•
•
If an input with no tie is selected, only that input’s button lights.
As each input and output is selected, the associated output button blinks to
indicate a tentative tie. Buttons for output(s) that were already tied to the
input light steadily. Outputs that are already tied can be left on, along with
new blinking selections, or toggled off by pressing the associated output button.
•
•
If you press the input button for an I/O grouped input and then try to select
an output in a different group, you cannot select the associated output
button. The associated input button remains lit.
An optical input can be tied to optical and/or SDI/HD-SDI outputs, and an
SDI/HD-SDI input can be tied to SDI/HD-SDI and/or optical outputs.
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Operation, cont’d
Example 1: Creating a set of ties
In the following example, input 5 is tied to outputs 3, 4, and 8. The steps show the
front panel indications that result from your action.
This example assumes that there are no ties in the current configuration.
N
1.
Clear all selections: Press and release the Esc button.
Press the Esc button to clear all selections.
C O N T R O L
ENTER PRESET
VIEW
ESC
The button flashes once.
2.
Select an input: Press and release the input 5 button.
Press and release the Input 5 button.
The button lights green.
INPUTS
1 2 3 4 5 6 7 8 15 16
17 18 19 20 21 22 23 24 31 32
3.
Select the outputs: Press and release the output 3, output 4, and output 8
buttons.
Press and release the Output 3, Output 4, and Output 8 buttons.
The buttons blink green to indicate that the selected input will be
tied to these outputs.
OUTPUTS
C O N T R O L
1 2 3 4 5 6 7 8 15 16
VIEW
ESC
ENTER PRESET
17 18 19 20 21 22 23 24 31 32
The Enter button blinks
green to indicate the need
to confirm the change.
You can cancel the entire set of ties at this point by pressing and releasing the
Esc button. The Esc button flashes once.
N
4.
Confirm the change: Press and release the Enter button.
Press the Enter button to
confirm the configuration
change.
All input buttons and output buttons
ENTER
return to unlit or background illumination.
The Enter button returns to
unlit or background
illumination.
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The current configuration is now input 5 tied to output 3, output 4, and
output 8.
Input 5 tied
to outputs 3, 4, and 8
Input
5
3
4
Output
8
Example 2: Adding a tie to a set of ties
In the following example, a new tie is added to the current configuration. The steps
show the front panel indications that result from your action.
N
1.
Clear all selections: Press and release the Esc button.
Press the Esc button to clear all selections.
C O N T R O L
ENTER PRESET
VIEW
ESC
The button flashes once.
2.
Select an input: Press and release the input 5 button.
Press and release the Input 5 button.
The button lights green.
INPUTS
1 2 3 4 5 6 7 8 15 16
17 18 19 20 21 22 23 24 31 32
The Output 3, Output 4, and Output 8 buttons light
green to indicate the ties created in example 1.
OUTPUTS
1 2 3 4 5 6 7 8 15 16
17 18 19 20 21 22 23 24 31 32
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Operation, cont’d
3.
Select the output: Press and release the output 1 button.
Press and release the Output 1 button.
The button blinks green to indicate that the
selected input will be tied to this output.
OUTPUTS
C O N T R O L
VIEW
1 2 3 4 5 6 7 8 15 16
17 18 19 20 21 22 23 24 31 32
ESC
ENTER PRESET
The Enter button blinks
green to indicate the need
to confirm the change.
4.
Confirm the change: Press and release the Enter button.
Press the Enter button to
confirm the configuration
change.
All input buttons and output buttons
ENTER
return to unlit or background illumination.
The Enter button returns to
unlit or background
illumination.
The current configuration is now input 5 tied to output 1, output 3, output 4,
and output 8.
Input 5 tied
to outputs 1, 3, 4, and 8
Input
5
1
3
4
Output
8
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Example 3: Removing a tie from a set of ties
In the following example, an existing tie is removed from the current configuration.
The steps show the front panel indications that result from your action.
N
1.
Clear all selections: Press and release the Esc button.
Press the Esc button to clear all selections.
C O N T R O L
ENTER PRESET
VIEW
ESC
The button flashes once.
2.
Select an input: Press and release the input 5 button.
Press and release the Input 5 button.
The button lights green.
INPUTS
1 2 3 4 5 6 7 8 15 16
17 18 19 20 21 22 23 24 31 32
The Output 1, Outout 3, Output 4, and Output 8 buttons light
green to indicate the ties created in example 1 and example 2.
OUTPUTS
1 2 3 4 5 6 7 8 15 16
17 18 19 20 21 22 23 24 31 32
3.
Select the output: Press and release the output 4 button.
Press and release the Output 4 button.
The button blinks green to indicate that the
selected input will be untied from this output.
OUTPUTS
C O N T R O L
VIEW
1 2 3 4 5 6 7 8 15 16
ESC
ENTER PRESET
17 18 19 20 21 22 23 24 31 32
The Enter button blinks
green to indicate the need
to confirm the change.
4.
Confirm the change: Press and release the Enter button.
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Operation, cont’d
Press the Enter button to
confirm the configuration
change.
All input buttons and output buttons
ENTER
return to unlit or background illumination.
The Enter button returns to
unlit or background
illumination.
The current configuration is now input 5 tied to output 1, output 3, and
output 8.
Input 5 video tied
to outputs 1, 3, and 8
Input
5
1
3
Output
8
Viewing a configuration
The current configuration can be viewed using the front panel buttons. The
View-only mode prevents inadvertent changes to the current configuration.
View-only mode also provides a way to mute video and audio outputs
View the current configuration as follows:
1.
Press the Esc button to clear any front panel button indications that may be
on.
2.
Press and release the View button. All of the buttons light for outputs that are
not tied
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3.
Select the desired input or output(s) whose ties you wish to view by pressing
the input and output buttons.
N
•
When you enter View-only mode, the output buttons light for all outputs
without ties. Likewise, when you press an output button for which there are
no ties, the output buttons light for all outputs without ties.
•
•
To see all ties of the current configuration, press and release each input and
output button, one at a time.
After 30 seconds of front panel inactivity, View-only mode automatically
ends.
Example 4: Viewing ties
In the following example, the ties in the current configuration are viewed. The
steps show the front panel indications that result from your action.
N
1.
Clear all selections: Press and release the Esc button.
Press the Esc button to clear all selections.
C O N T R O L
ENTER PRESET
VIEW
ESC
The button flashes once.
2.
Select View-only mode: Press and release the View button to enter View-only
mode. The View button lights amber.
Press the View button.
C O N T R O L
ENTER PRESET
VIEW
ESC
The button lights.
Until you select an input, only the buttons for untied outputs light.
OUTPUTS
1 2 3 4 5 6 7 8 15 16
17 18 19 20 21 22 23 24 31 32
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Operation, cont’d
3.
Select an input: Press and release the input 5 button.
Press and release the Input 5 button.
The button lights green.
I
1 2 3 4 5 6 7 8 16
17 18 19 20 21 22 23 24 32
N
P
U
T
S
The output buttons for outputs
that are tied to Input 5 light green.
Green
Green
Green
OUTPUTS
1 2 3 4 5 6 7 8 15 16
17 18 19 20 21 22 23 24 31 32
The output buttons for outputs that are not tied to Input 5 are
either unlit or background illuminated.
You can also view a set of ties by selecting a tied output. For example, note the
number of a lit output button, and then press and release the output button for
an untied (unlit or background illumination) output. Observe that all of the
untied outputs light. Then press the output button that you noted previously
and observe that the selected output button, the tied input button (input 5), and
the output buttons light for all of the outputs that are tied to the input.
N
4.
Exit View-only mode: Press and release the View button to exit View-only
mode.
Press the View button
to exit View-Only mode.
All input buttons and output buttons
return to unlit or background illumination.
VIEW
The View button returns to
unlit or background
illumination.
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I/O grouping
I/O grouping is a matrix switcher feature that allows you to subdivide the front
panel controls of the matrix into up to four smaller functional sub-switchers
(figure 3-4) and limit tie creation from the front panel only. Inputs and outputs
can be assigned to one of four groups or not assigned to any group.
INPUTS
1
2
3
5
6
7
8
10 11
4
9
NOTE All of the equipment in this figure
is connected through the appropriate
fiber optic transmitter or receiver.
18 19 20 21 22 23 24 25
27
17
26
39
33 34 35 36 37 38
40 41 42 43
49 50 51 52 53 54 55 56 57 58
59
INPUTS
Group Group
Group
3
1
2
OUTPUTS
1
2
3
5
6
7
8
10 11
4
9
VSC 700
SCAN CONVERTER
FREEZE
RESET
MENU
NEXT
SIZE
IR
IN/MAX
CENTER/PAN/SIZE
18 19 20 21 22 23 24 25
27
17
26
3 input, 4 output
DVI matrix
Computer #24
39
33 34 35 36 37 38
40 41 42 43
Input
Monitor
24 25 26
49 50 51 52 53 54 55 56 57 58
59
5
6
7
8
p
Computer #26
Output
OUTPUTS
Group 3
4 input, 2 output
RGB video matrix
3 input, 2 output
INPUTS
PICTURE ADJUSTMENTS
BRT/CONT COL/TNT
ADJUST
FREEZE
RGB
1
U
N
I
V
E
R
S
A
L
C
O
M
P
O
S
I
T
E
S
-
V
I
D
E
O
SDI
5
CENTER
SIZE
ZOOM
DETAIL
MENU
NEXT
FREEZE
2
3
4
USP 405
UNIVERSAL SIGNAL PROCESSOR
HD-SDI video matrix
USP 405
Monitor
Input
Document Camera
17 18 19 20
Computer #17
Input
21 22 23
Monitor
Monitor
1
2
Output
3
4
Output
VCR
DVD
Group 1
Group 2
p3
Computer #20
Figure 3-4 — I/O grouping of incompatible video formats
When you are creating ties on the front panel, inputs and outputs that are assigned
to a group can be tied only to other outputs and inputs within the same group. For
example, a front panel operator cannot tie an input that is assigned to group 1 to an
output that is assigned to group 2. Ungrouped inputs and outputs can be switched
to outputs and inputs in any group. Ties between groups (an input in group 1 tied
to an output in group 2) can be created under RS-232/RS-422 or Ethernet control.
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Operation, cont’d
Suggested applications for the I/O grouping feature include:
•
Segregating specific video formats to prevent an input in one video format
from being inadvertently applied to an output device that supports another
video format
•
•
Segregating input and output devices that are in separate rooms
Segregating incompatible fiber signals, such as those from an FOX 500 system
and a FOX HD-SDI system
•
Isolating video from being displayed on specific output devices for
operational security reasons
The I/O groups can be set up on the front panel or by using either serial port
and/or the LAN port and either the SIS or the Windows control program (see
Create I/O groups on the front panel as follows:
1.
2.
Press the Esc button to clear any front panel button indications that may be lit.
To enter I/O Group mode, press and hold the Input 1 and Output 1 buttons
until the input and output buttons light to display the ungrouped inputs and
outputs.
3.
Press and release one of the Control buttons to select a group:
C O N T R O L
•
•
•
•
Press the Enter button to select group 1.
Press the Preset button to select group 2.
Press the View button to select group 3.
Press the Esc button to select group 4.
VIEW
ESC
ENTER PRESET
Group # 1
2
3
4
4.
5.
Select the desired input(s) and output(s) to assign to the group by pressing the
input and output buttons.
Allow the I/O Group mode to time out after approximately 30 seconds.
N
•
•
•
Ties between groups (an input in group 1 tied to an output in group 2) can
be created under either serial port or Ethernet control.
Ties that were created before I/O groups were created remain valid, even if
they include inputs and outputs in different groups.
Presets can be created under serial port or Ethernet control that tie inputs
and outputs across group boundaries. These presets are selectable from the
front panel.
•
•
An input or output can be assigned to only one group. If you assign an
input or output to a group and that input or output is already assigned to a
different group, the older grouping is discarded in favor of the new grouping.
For I/O groups to have any function, at least two groups must be created.
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Example 5: Grouping inputs and outputs
In the following example, several switcher inputs and outputs are assigned to
groups. The steps show the front panel indications that result from your action.
1.
Clear all selections: Press and release the Esc button.
Press the Esc button to clear all selections.
C O N T R O L
ENTER PRESET
VIEW
ESC
The button flashes once.
2.
Select I/O Group mode: Press and hold the Input 1 and Output 1 buttons for
approximately 2 seconds and then release the buttons.
Press and hold the Input 1 button and Output 1 button.
1 2 3
Release the Input 1 button
and Output 1 button.
17 18 1
1
2 seconds
Ungrouped input and
output buttons light.
1
1 2 3
17 18 1
3.
Select an I/O group: Press and release the Enter button to select group 1.
Press and release the Enter button to select group 1.
The button lights amber to indicate the selection.
C O N T R O L
VIEW
ESC
ENTER PRESET
Group # 1
2
3
4
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3-19
Operation, cont’d
4.
Assign inputs and outputs: Press and release the input 1 through 4 and
output 1 through 4 buttons.
Press and release the Input 1 through Input 4 buttons.
The selected buttons light.
INPUTS
1 2 3 4 5 6 7 8 15 16
17 18 19 20 21 22 23 24 31 32
Press and release the Output 1 through Output 4 buttons.
The selected buttons light.
OUTPUTS
1 2 3 4 5 6 7 8 15 16
17 18 19 20 21 22 23 24 31 32
5.
6.
Select an I/O group: Press and release the Preset button to select group 2.
Press and release the Preset button to select group 2.
The button lights amber to indicate the selection.
C O N T R O L
VIEW
ESC
ENTER PRESET
Group # 1
2
3
4
Assign inputs and outputs: Press and release the input 5 through 8 and
output 5 through 8 buttons.
Press and release the Input 5 through Input 6 buttons.
The selected buttons light.
INPUTS
1 2 3 4 5 6 7 8 15 16
17 18 19 20 21 22 23 24 31 32
Press and release the Output 5 through Output 8 buttons.
The selected buttons light.
OUTPUTS
1 2 3 4 5 6 7 8 15 16
17 18 19 20 21 22 23 24 31 32
7.
Do nothing for approximately 30 seconds. The switcher exits I/O Group mode.
•
•
Group 1 consists of inputs 1 through 4 and outputs 1 through 4.
Group 2 consists of inputs 5 through 8 and outputs 5 through 8.
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Using presets
The current configuration (configuration 0) can be saved as a preset in any one
of 64 preset memory addresses. Presets can be saved and recalled from the front
panel. The preset locations are assigned to input buttons 1 through 64. When a
preset is retrieved from memory, it becomes the current configuration.
N
•
•
•
Presets cannot be viewed from the front panel unless recalled as the current
configuration. Presets can be viewed using Extron’s Windows-based control
The current configuration and all presets are stored in non-volatile memory.
When power is removed and restored, the current configuration is still active
and all presets are retained.
When a preset is recalled, it replaces the current configuration, which is lost
unless it is also stored as a preset. The recalled preset overwrites all of the
current configuration ties in favor of the preset configuration ties.
Example 6: Saving a preset
In the following example, the current configuration is saved as a preset. The steps
show the front panel indications that result from your action.
1.
Clear all selections: Press and release the Esc button.
Press the Esc button to clear all selections.
C O N T R O L
ENTER PRESET
VIEW
ESC
The button flashes once.
2.
Select Save Preset mode: Press and hold the Preset button for approximately
2 seconds until it blinks.
Lit
(preset assigned)
2 seconds
PRESET
PRESET
Press and hold the Preset button until it blinks.
1 2 3 16
All input buttons with assigned presets light.
If you then save the configuration to a lit preset number,
the configuration data at that preset location will be overwritten.
17 18 19 32
Unlit
(no preset assigned)
3.
Select the preset: Press and release the input button for the desired preset.
Press and release the Input 1 button.
The button blinks to indicate that this
C O N T R O L
preset number is selected but not saved.
ENTER PRESET VIEW
ESC
INPUTS
The Enter button blinks to
indicate the need to save the
preset.
The Preset button continues
to blink.
1 2 3 4 5 6 7 8 15 16
17 18 19 20 21 22 23 24 31 32
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Operation, cont’d
4.
Confirm the change: Press and release the Enter button. The current
configuration is now stored in the selected memory location.
Press the Enter button to
save the preset.
C O N T R O L
ENTER PRESET
VIEW
ESC
All input buttons and output
buttons return to unlit or
background illumination.
The Enter and Preset
buttons return to unlit or
background illumination.
Example 7: Recalling a preset
In the following example, a preset is recalled to become the current configuration.
The steps show the front panel indications that result from your action.
1.
Clear all selections: Press and release the Esc button.
Press the Esc button to clear all selections.
C O N T R O L
ENTER PRESET
VIEW
ESC
The button flashes once.
2.
Select Recall Preset mode: Press and release the Preset button.
Lit
(preset assigned)
PRESET
1 2 3 16
Press and release the Preset button.
17 18 19 32
All input buttons with assigned presets light red.
Unlit
(no preset assigned)
3.
Select the preset: Press and release the input button for the desired preset.
Press and release the Input 1 button.
The button blinks to indicate that this
C O N T R O L
preset number is selected but not recalled.
ENTER PRESET VIEW
ESC
INPUTS
The Enter button blinks
to indicate the need to
save the preset.
1 2 3 4 5 6 7 8 15 16
17 18 19 20 21 22 23 24 31 32
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4.
Confirm the change: Press and release the Enter button. The configuration
stored in the selected memory location is now the current configuration and
can be viewed in the View-only mode (see example 4).
Press the Enter button to
recall the preset.
C O N T R O L
ENTER PRESET
VIEW
ESC
All input buttons and output
buttons return to unlit or
background illumination.
The Enter and Preset
buttons return to unlit or
background illumination.
Muting and unmuting outputs
Individual outputs can be muted or unmuted as follows:
1.
Press the Esc button to clear any front panel button indications that may be
on.
2.
3.
Press and release the View button.
One at a time, press and hold the button(s) for the desired output(s) for
approximately 2 seconds. The output button(s) for the selected output(s)
blink to indicate the mute or return to their previous state to indicate the
unmute.
4.
Press and release the View button to return to normal switcher operation.
N
•
When you enter View-only mode, the output buttons light for all outputs
without ties.
•
Mutes are saved to non-volatile memory. When power is removed and
restored, the mute settings are retained.
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3-23
Operation, cont’d
Example 9: Muting and unmuting an output
In the following example, several switcher outputs are muted and unmuted. The
steps show the front panel indications that result from your action.
1.
Clear all selections: Press and release the Esc button.
Press the Esc button to clear all selections.
C O N T R O L
ENTER PRESET
VIEW
ESC
The button flashes once.
2.
Select View-only mode: Press and release the View button to enter View-only
mode. The View button lights red.
Press the View button.
C O N T R O L
ENTER PRESET
VIEW
ESC
The button lights.
Until you select an input, only the buttons for untied outputs light.
OUTPUTS
1 2 3 4 5 6 7 8 15 16
17 18 19 20 21 22 23 24 31 32
3.
Mute the outputs: One at a time, press and hold the Output 3 button and
then the Output 4 button for approximately 2 seconds until each button
begins to blink. The output 3 and output 4 signals are muted.
Mute outputs one at a time.
The button blinks
to indicate that the
outputs are muted.
Press and hold the Output 3 button.
3
4
3
4
2 seconds
The button blinks
to indicate that the
outputs are muted.
Press and hold the Output 4 button.
2 seconds
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4.
Unmute the outputs: One at a time, press and hold the Output 3 button and
then the Output 4 buttons for approximately 2 seconds until each button
lights steadily. The output 3 and output 4 signals are unmuted.
Unmute outputs one at a time.
The button returns to its previous indication
(lit, background illuminated, or unlit) to
indicate that the outputs are unmuted.
Press and hold the Output 3 button.
3
4
3
4
2 seconds
The button returns to its previous indication
(lit, background illuminated, or unlit) to
indicate that the outputs are unmuted.
Press and hold the Output 4 button.
2 seconds
5.
Exit View-only mode: Press and release the View button to exit View-only
mode.
Press the View button
to exit View-Only mode.
All input buttons and output buttons
return to unlit or background illumination.
VIEW
The View button returns to
unlit or background
illumination.
Locking out the front panel (Executive mode)
The front panel security lockout limits the operation of the switcher from the front
panel. When the switcher is locked, all of the front panel functions are disabled
page 3-14. Other than in View-Only mode, if the user pushes a front panel button
when the switcher is locked, the View and Preset buttons flash twice and return to
their previous state.
To toggle the lock on and off, press and hold the Enter button and the Esc button for
approximately two seconds.
Press and hold the Enter and
Esc buttons simultaneously to
toggle executive mode on or off.
The Preset and View
C O N T R O L
C O N T R O L
buttons blink twice
to indicate the mode
change.
2 seconds
ENTER PRESET
ENTER PRESET
VIEW
ESC
VIEW
ESC
Release the buttons.
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3-25
Operation, cont’d
Performing a system reset from the front panel
E
}
The front panel reset is identical to the
ZXXX SIS command (see chapter 4,
and resets all I/O grouping.
Reset the switcher to the factory default settings by pressing and holding the
View button and Esc button while you apply AC power to the switcher.
You must apply power from an unpowered state. Applying the redundant power
N
with primary power already applied does not reset the switcher.
System reset does not reset the Internet protocol (IP) settings or replace user-
installed firmware.
N
8
TX
LIN
B
LIN
K
1
Y
L
P
TX
LINK
C
UP
S
Press and hold the View and Esc
buttons while you apply power to
the switcher.
1
RX
LINK
WER
PO
RX
LINK
2
Y
MAR
2
1
TX
LINK
A
1
PRI
6
5
TX
B
K
LIN
-
9
4
RX
LINK
2
1
TX
K
A
4
6
LIN
-
ANT
z
H
0
7
5
/6
0
X
5
A
REDUND
.
V
0
4
M
-2
A
0
0
.2
1
1
ONTROL
The switcher flashes the button
indicators green, red, and
ESC
T
VIEW
A/6
5
PRIM
.
X
V
0
A
4
2
-
M
A
0
0
.2
1
1
amber and then turns them off.
A
C
,
EIM
AH
AN
Continue to hold the View and Esc
buttons until all input and output buttons
return to either unlit or to background
illumination.
Power
Release the View and Esc buttons.
Background illumination
The buttons on the front panel can be set to provide amber background
illumination at all times or the background illumination can be turned off. To
toggle the background illumination on or off, press and hold the Input 1 and
Input 2 buttons simultaneously for approximately 2 seconds.
Press and hold the Input 1 and Input 2
buttons simultaneously to toggle
background illumination mode on or off.
1 2 3 16
17 18 19 32
After approximately 2 seconds, release
the Input 1 and Input 2 buttons.
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Selecting the rear panel Remote port protocol and baud rate
The switcher can support either RS-232 or RS-422 serial communication protocol,
and can operate at 9600, 19200, 38400, and 115200 baud rates. The settings of these
variables can be viewed and changed from the front panel.
View and configure the switcher’s serial communications settings as follows:
1.
Select Serial Port Selection and Configuration mode: Simultaneously press
and hold all Control buttons (Enter, Preset, View, and Esc).
Press and hold the Enter, Preset,
View, and Esc buttons.
C O N T R O L
C O N T R O L
VIEW
2 seconds
VIEW
ESC
ESC
ENTER PRESET
ENTER PRESET
2 63 64
All Control buttons light with
one flashing.
Outputs 63 and 64 both
light with one flashing.
•
•
The flashing Control button indicates the baud rate as follows:
Enter — 9600
Preset — 19200
View — 38400
Esc — 115200
The flashing output button indicates the protocol as follows:
Output 63 — RS-232 Output 64 — RS-422/RS-485
In this example, the port is set to RS-232 at 9600 baud.
2.
3.
Release the Control buttons.
Change a value: Press and release the button that relates to the desired value.
Press and release the button(s) to configure the port as
follows:
Baud rate:
Enter — 9600
View — 38400
Preset — 19200
Esc — 115200
Serial protocol:
Ouput 63 — RS-232
Output 64 — RS-422/RS-485
The selected buttons blink and the others remain lit.
In this example, the port is set to RS-422 at 38400 baud.
C O N T R O L
VIEW
ESC
ENTER PRESET
2 63 64
4.
Exit Serial Port Selection and Configuration mode: Press and release an
output button.
All Control buttons and the Output 63 and Output 64
buttons return to unlit or background illumination.
Press and release
an output button.
C O N T R O L
VIEW
ESC
ENTER PRESET
5
2 63 64
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3-27
Operation, cont’d
Rear Panel Operations
The rear panel has a Reset button that initiates four levels of resets (numbered 1, 3,
4, and 5 for the sake of comparison with an Extron IPL product). The Reset button
is recessed, so use a pointed stylus, ballpoint pen, or Extron Tweeker to access it.
See the following table for a summary of the modes.
Review the reset modes carefully. Using the wrong reset mode may result
in unintended loss of flash memory programming, port reassignment, or a
controller reboot.
C
The reset modes listed below close all open IP and Telnet connections and close
all sockets. Also, the following modes are separate functions, not a continuation
from Mode 1 to Mode 5.
N
Reset Mode Comparison/Summary
Mode
Activation
Result
Purpose/Notes
1
The switcher reverts to the factory default
firmware. Event scripting will not start if the
switcher is powered on in this mode. All user files
and settings, such as IP settings, are maintained.
Hold down the recessed Reset button
while applying power to the switcher.
Use mode 1 to revert
to the factory default
firmware version if
incompatibility issues
arise with user-loaded
firmware.
N After a mode 1 reset is
performed, update the switcher’s
firmware to the latest version.
Do not operate the switcher
firmware version that results
from the mode 1 reset. If you
want to use the factory default
firmware, you must upload that
version again. See chapter 5,
on uploading firmware.
N If you do not want to update firmware, or
you performed a mode 1 reset by mistake,
cycle power to the switcher to return to the
firmware version that was running before the
mode 1 reset. Use the 0Q SIS command to
confirm that the factory default firmware is
no longer running (look for the asterisk [*]
following the version number.
3
4
Hold down the Reset button for about Mode 3 turns events on or off. During resetting,
Mode 3 is useful for
3 seconds, until the Reset LED blinks
once, then press Reset momentarily
(<1 second) within 1 second.
the Reset LED flashes 2 times if events are starting, troubleshooting.
3 times if events are stopping.
Mode 4:
• Enables ARP capability.
• Sets the IP address to the factory default.
• Sets the subnet address to the factory default.
• Sets the gateway address to the factory default.
• Sets port mapping to the factory default.
• Turns DHCP off.
Hold down the Reset button for
about 6 seconds, until the Reset LED
blinks twice (once at 3 seconds and
again at 6 seconds). Then press Reset
momentarily (<1 second) within 1
second.
Mode 4 enables you
to set IP address
information using ARP
and the MAC address.
• Turn events off.
The Reset LED flashes four times in quick
succession during the reset.
5
Mode 5 performs a complete reset to factory
defaults (with the exception of the firmware):
• Does everything mode 4 does.
• Resets most settings including:
clears all ties and presets
clears all output mutes
clears all I/O grouping
Hold down the Reset button for
about 9 seconds, until the Reset LED
blinks three times (once at 3 seconds,
again at 6 seconds, and then again
at 9 seconds). Then press Reset
momentarily (<1 second) within 1
second.
Mode 5 is useful if
you want to start over
with configuration and
uploading or to replace
events.
E
Same as
ZXXX}
SIS command,
see chapter 4,
• Resets all IP options.
• Removes/clears all files for the switcher.
The reset LED flashes four times in quick
succession during the reset.
For different reset levels, press and hold the button while the switcher is running or
press and hold the button while you apply power to the switcher.
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Performing soft system resets (resets 3, 4, and 5)
Perform a soft reset of the switcher as follows:
1.
Use an Extron Tweeker or other small screwdriver to press and hold the rear
panel Reset button until the rear panel Reset LED and the front panel View
and Esc buttons blink once (events reset), twice (system reset), or three times
(absolute reset).
Release, then immediately
press and release again.
Press and hold
the Reset button.
Reset LED flashes once.
Events
Reset
3 seconds
RESET
View and Esc buttons flash once.
ONTROL
ESC
T
VIEW
Release, then immediately
press and release again.
Press and hold
the Reset button.
Reset LED flashes twice.
6 seconds
IP Settings
Reset
RESET
View and Esc buttons flash twice.
ONTROL
ESC
T
VIEW
Reset LED flashes
three times.
Press and hold
the Reset button.
Release, then immediately
press and release again.
Absolute
Reset
9 seconds
RESET
View and Esc buttons flash three times.
ONTROL
ESC
T
VIEW
2.
Release the Reset button and then immediately press and release the Reset
button again. Nothing happens if the second momentary press does not occur
within 1 second.
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3-29
Operation, cont’d
Performing a hard reset (reset 1)
The hard reset function restores the switcher to the base firmware that it was
shipped with. After a hard reset, events do not automatically start, but user settings
and files are restored. Perform a hard reset as follows:
The hard reset restores the factory-installed firmware. The switcher reverts to
that factory firmware the next time power is cycled off and on unless a firmware
update is performed before the power cycle.
N
1.
2.
If necessary, turn off power to the switcher.
Press and hold the Reset button on the rear panel while you apply AC power
to the switcher.
8
TX
LIN
B
LIN
K
1
Y
L
P
TX
LINK
C
UP
S
1
RX
LINK
WER
PO
RX
LIN
K
2
2
Y
MAR
2
1
1
TX
LINK
A
A
1
PRI
6
5
TX
B
K
LIN
-
9
4
RX
K
LIN
Press and hold the Reset button while
you apply power to the switcher.
TX
LINK
4
6
-
ANT
z
H
0
7
5
/6
.
0
X
5
A
REDUND
V
0
4
2
-
M
A
0
0
.2
1
1
Y
AR /6
0
5
PRIM
.
X
V
0
A
4
2
-
M
A
0
0
.2
1
1
RESET
A
C
,
EIM
The switcher flashes the front panel
button indicators green, red, and
amber, and then turns them off.
AH
AN
Power
Continue to hold the Reset button until all input
and output buttons are either unlit or return to
background illumination.
Release the Reset button.
RESET
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Troubleshooting
This section gives recommendations on what to do if you have problems operating
the switcher.
1.
Ensure that all devices are plugged in and powered on. The switcher is
receiving power if one of the front panel Power Supply LEDs is lit green.
2.
3.
4.
5.
6.
Check to see if one or more outputs are muted.
Ensure an active input is selected for output on the switcher.
Ensure that the proper signal format is supplied.
Check the cabling and make corrections as necessary.
Call the Extron S3 Sales & Technical Support Hotline if necessary.
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3-31
Operation, cont’d
Configuration Worksheets
Rather than trying to remember the configuration for each preset, use worksheets
to record this information. Make copies of the blank worksheet on page 3-39 and
use one for each preset configuration. Cross out all unused or inactive inputs and
outputs. Use different colors for video and audio.
All of the equipment in the following examples is connected through the
appropriate fiber optic transmitter or receiver.
N
Worksheet example 1: System equipment
Figure 3-5 shows a worksheet for a 48-input by 32-output Fiber Matrix in a fictional
organization with the system hardware annotated. Inputs 10, 11, 25, 30, 35, 40, and
45 through 48 have no connections in this organization, so they have been crossed
out on the worksheet. Inputs 49 through 64 do not exist on this model, so they are
crossed out. Similarly, outputs 7, 14, 15, 16, and 33 through 64 are crossed out on
the worksheet.
Inputs include PCs, an audio CD player, cameras, and an Extron VTG 300. Output
devices include monitors, front and rear projectors, a stereo, and a VCR for
recording presentations.
The VTG 450 video test generator connected to input 12 enables a video test pattern
to be sent to one, several, or all output devices for problem isolation or adjustment
purposes. An audio test tape or CD could be used in a similar manner to check the
audio components.
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Operation, cont’d
Worksheet example 2: Daily configuration
Figure 3-6 continues from worksheet example 1 by showing the video and audio
ties that make up the configuration of preset 1. Solid lines shows video ties and
dashed lines show the audio ties.
In this example:
•
The image of the presenter, from the main podium camera (input 1), is:
Displayed in the main hall (output 1)
Displayed in the conference room (output 4) to the overflow crowd
Displayed in the lobby (output 8)
Tied to the VCR (output 6)
•
The presenter has a presentation on her laptop computer (input 4) that is:
Displayed in the main hall (output 2)
Displayed locally on the podium (output 3)
•
•
The audio from the presenter’s microphone (input 3) is:
Played in the hall (output 1)
Played in the conference room (output 4)
Sent to the VCR (output 6)
Music from the CD player (input 5) is:
Played in the background in the main hall on sound system #2 (output 5)
Played in the lobby (output 8)
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Operation, cont’d
Worksheet example 3: Test configuration
The A/V system in our fictional organization needs to be fine tuned on a regular
basis. Figure 3-7 shows a typical test configuration, with an Extron video test
generator (input 12) generating a test pattern to all monitors (outputs 1, 2, 3, 4, 8,
9, 10, 11, and 12) and to the various wall boxes. Sound checks are run from the CD
player (input 5) to all audio systems (outputs 1, 2, 3, 4, 5, and 8).
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Operation, cont’d
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Operation, cont’d
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Fiber Matrix 6400 Switcher
Chapter Four
4
Programmer’s Guide
Serial Ports
Ethernet Port
Host-to-Switcher Instructions
Switcher-Initiated Messages
Switcher Error Responses
Using the Command/Response Tables
Command/Response Table for SIS Commands
Command/Response Table for IP-Specific SIS Commands
Special Characters
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Programmer’s Guide
Serial Ports
The switcher has two serial ports that can be connected to a host device such as a
computer running the HyperTerminal utility, an RS-232 capable PDA, or a control
system. These ports make serial control of the switcher possible. The serial ports
are:
•
•
The rear panel Remote (RS-232 or RS-422) port, a 9-pin D female connector
The front panel Configuration (RS-232) port, a 2.5 mm mini stereo jack
The default protocol for both ports is as follows:
•
•
9600 baud • no parity
1 stop bit • no flow control
•
8 data bits
The ports can be configured to operate at the 9600, 19200, 38400, or 115200 baud
rate.
These two ports are independent of one another. A front panel Configuration
port connection and a rear panel Remote port connection can both be active at
the same time.
N
The switcher can operate at 9600, 19200, 38400, or 115200 baud rates, but
Extron recommends leaving these ports at 9600 baud only.
N
Rear panel Remote port
Pin RS-232Function
RS-422 Function
Not used
TX– Transmit data (–)
RX– Receive data (–)
1
2
3
4
5
6
7
8
9
—
Not used
—
TX Transmit data
RX Receive data
—
1
5
6
9
Not used
—
Not used
Gnd Signal ground Gnd Signal ground
—
—
—
—
Not used
Not used
Not used
Not used
—
Not used
RX+ Receive data (+)
TX+ Transmit data (+)
—
Not used
Remote connector pin assignments
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Front panel Configuration port
This port is hardwired for RS-232 only.
N
This port is independent of the rear panel Remote port and is not affected by
changes to the rear panel port’s protocol. This front panel port’s protocol can
be changed via an SIS command only. See the Command/Response table for
IP-Specific SIS commands, later in this chapter, to configure both ports using an
SIS command.
N
The optional 9-pin D to 2.5 mm mini jack TRS RS-232 cable, part #70-335-01 can be
used for connection to the Configuration port.
6 feet
(1.8 m)
Part #70-335-01
1
6
9
5
Tip
Ring
Sleeve (Gnd)
9-pin D
Connection
TRS Plug
Pin 2
Pin 3
Pin 5
Computer's RX line
Computer's TX line
Computer's signal ground
Tip
Ring
Sleeve
Optional 9-pin TRS RS-232 cable
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Programmer’s Guide, cont’d
Ethernet (LAN) Port
The rear panel Ethernet connector on the switcher can be connected to an Ethernet
LAN or WAN. Communications between the switcher and the controlling device is
via telnet (a TCP socket using port 23). The TCP port can be changed if necessary,
via SIS. This connection makes SIS control of the switcher possible using a
computer connected to the same LAN or WAN. The SIS commands and the actions
of the switcher are identical to the commands and actions the switcher has when
communicating with it via RS-232.
Ethernet connection
The Ethernet cable can be terminated as a straight-through cable or a crossover
cable and must be properly terminated for your application (figure 4-1).
•
Crossover cable — Direct connection between the computer and the
Fiber Matrix switcher
•
Patch (straight-through) cable — Connection of the Fiber Matrix switcher to
an Ethernet LAN
Patch (straight) cable
Side 1
Side 2
Pin
1
Wire color
Pin
1
Wire color
White-orange
Orange
White-orange
Orange
2
2
3
White-green
Blue
3
White-green
Blue
4
4
Side
Pins:
5
White-blue
Green
5
White-blue
Green
12345678
RJ-45
connector
6
6
7
White-brown
Brown
7
White-brown
Brown
8
8
Crossover cable
Side 1
Side 2
Pin
1
Wire color
White-orange
Orange
Pin
1
Wire color
Insert
Twisted
Pair Wires
White-green
Green
2
2
3
White-green
Blue
3
White-orange
Blue
4
4
5
White-blue
Green
5
White-blue
Orange
6
6
7
White-brown
Brown
7
White-brown
Brown
8
8
Figure 4-1 — RJ-45 Ethernet connector pin assignments
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Default IP addresses
To access the Fiber Matrix switcher via the LAN port, you need the Extron IP
address, and may need the subnet mask and the gateway address. If the IP address
has been changed to an address comprised of words and characters, you can
determine the actual numeric IP address using the ping (ICMP) utility
not been changed, the factory-specified defaults are:
• IP address:
• Gateway address: 0.0.0.0
192.168.254.254
• Subnet mask:
• DHCP:
255.255.0.0
off
Establishing a connection
Establish a network connection to a Fiber Matrix switcher as follows:
1.
Open a TCP socket to port 23 using the switcher’s IP address.
If the local system administrators have not changed the value, the
N
factory-specified default, 192.168.254.254, is the correct value for this field.
The switcher responds with a copyright message including the date, the name
of the product, firmware version, part number, and the current date/time.
If the switcher is not password-protected, the device is ready to accept SIS
commands immediately after it sends the copyright message.
N
If the switcher is password-protected, a password prompt appears below the
N
copyright message.
2.
If the switcher is password protected, enter the appropriate administrator or
user password.
If the password is accepted, the switcher responds with Login Useror
Login Administrator.
If the password is not accepted, the Passwordprompt reappears.
Connection Timeouts
The Ethernet link times out after a designated period of time of no communications.
By default, this timeout value is set to 5 minutes but the value can be changed.
Extron recommends leaving the default timeout at 5 minutes and periodically
issuing the Query (Q) command to keep the connection active. If there are long
idle periods, Extron recommends disconnecting the socket and reopening the
connection when another command must be sent.
N
Number of connections
A Fiber Matrix switcher can have up to 200 simultaneous TCP connections,
including all HTTP sockets and telnet connections. When the connection limit is
reached, the switcher accepts no new connections until some have been closed.
No error message or indication is given that the connection limit has been reached.
To maximize performance of an IP Link device, the number of connections should
stay low and unnecessary open sockets should be closed.
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4-5
Programmer’s Guide, cont’d
Using Verbose Mode
Telnet connections to a Fiber Matrix switcher can be used to monitor for changes
that occur on the switcher, such as front panel operations and SIS commands from
other telnet sockets or a serial port. For a telnet session to receive change notices
changes in messages that resemble SIS command responses.
Host-to-Switcher Instructions
The switcher accepts SIS (Simple Instruction Set) commands through either serial
port and the LAN port. SIS commands consist of one or more characters per
command field. They do not require any special characters to begin or end the
command character sequence. Each switcher response to an SIS command ends
with a carriage return and a line feed (CR/LF =
response character string. A string is one or more characters.
), which signals the end of the
]
Switcher-Initiated Messages
When a local event such as a front panel operation occurs, the switcher responds
by sending a message to the host. The switcher-initiated messages are listed below
(underlined).
(c) Copyright 2007, Extron Electronics, Fiber Matrix 6400, Vx.xx, 60-878-01{day,
date, time}]
The switcher initiates the copyright message when it is first powered on or when
connection via Internet protocol (IP) is established. Vx.xx is the firmware version
number.
{Day, date, time} are only reported if the connection is via the LAN port.
N
]Password:
The switcher initiates the password message immediately after the copyright
message when the controlling system is connected using TCP/IP or telnet and the
switcher is password protected. This message means that the switcher requires an
administrator or user level password before it will perform the commands entered
via this link. The switcher repeats the password message response for every entry
other than a valid password until a valid password is entered.
Login Administrator
]
]
Login User
]
]
The switcher initiates the login message when a correct administrator or user
password has been entered. If the user and administrator passwords are the same,
the switcher defaults to administrator privileges.
Qik
]
The switcher initiates the Qik message when a front panel switching operation has
occurred.
Sprnn
]
The switcher initiates the Spr message when a memory preset has been saved from
the front panel. nn is the preset number.
Rprnn
]
The switcher initiates the Rpr message when a memory preset has been recalled
from the front panel. nn is the preset number.
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Vmtnn*x
]
The switcher initiates the Vmt message when a channel output mute is toggled
on or off from the front panel. nn is the output number and x is the mute status:
1 = on, 0 = off.
Exen
]
The switcher initiates the Exe message when executive mode is toggled on or off
from the front panel. n is the executive mode status: 1 = on, 0 = off.
Switcher Error Responses
When the switcher receives an SIS command and determines that it is valid, it
performs the command and sends a response to the host device. If the switcher
is unable to perform the command because the command is invalid or contains
invalid parameters, the switcher returns an error response to the host. The error
response codes are:
E01 — Invalid input channel number (too large)
E10 — Invalid command
E11 — Invalid preset number
E12 — Invalid output number (too large)
E13 — Invalid value (out of range)
E14 — Illegal command for this configuration
E17 — Timeout (caused only by direct write of global presets)
E21 — Invalid room number
E24 — Privilege violation (Ethernet, Extron software only)
Using the Command/Response Tables
The command/response tables begin on page 4-9. Lower-case letters are acceptable
in the command field except where indicated for the gain and attenuation
commands. The table below shows the hexadecimal equivalent of each ASCII
character used in the command/response table.
ASCII to HEX Conversion Table
Space
Symbols are used throughout the table to represent variables in the command/
response fields. Command and response examples are shown throughout the table.
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Programmer’s Guide, cont’d
Symbol definitions
]
=
CR/LF (carriage return/line feed) (hex 0D 0A)
}
•
=
=
=
=
=
=
=
=
Carriage return (no line feed, hex 0D)
Space character
E
X!
X@
X#
X$
X%
Escape key (hex 1B))
Input number
01 – 64
00 64 (00 = untied)
Input number (for tie)
Output number
–
01 – 64
Mute
0 = not muted, 1 = muted
Output re-clocking rate
00 = auto (default)
01 = bypass
X^
X&
X*
=
=
=
Group # (for I/O grouping)
Global preset #
1 through 4 groups (0 = no group)
00 – 64 maximum (0 = current configuration)
10 max. (each can have up to 10 presets (X() assigned)
Room # (for room presets)
A Room is a subset of operator-selected outputs that relate to each other. The Fiber Matrix switcher supports up to 10 rooms, each of
N
which can consist of from 1 to 16 outputs.
X(
=
Room preset #
10 maximum (0 = current configuration for room)
A Room preset is a stored configuration with all of the outputs assigned to a single room. When a room preset is retrieved from memory,
N
it becomes the current configuration.
X1)
=
Name
12 characters maximum for input names, output names, global preset
names, and room preset names
11 characters maximum for room names
Upper- and lower-case alphanumeric characters and
_ / and spaces are valid.
The following characters are invalid in the name: {space} ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.
N
X1!
=
Connection status
0 = no input connected
1 = input connected
X1@
=
Output rate:
nnnn = actual rate (in MHz)
0000 = no connection or rate mismatch
- - - - = bypass mode
X1#
=
Lock mode, power supply
0 = unlocked/not OK
1 = locked/OK
X1$
X1%
X1^
=
=
=
Number (quantity) of inputs
Number (quantity) of outputs
Board installed
8, 16, 24, 32, 40, 48, 56, or 64
8, 16, 24, 32, 40, 48, 56, or 64
0 = No board installed
1 = 8x8 multimode board
2 = 8x8 singlemode board
3 = SDI/HD-SDI board
x = Unknown board or mix of transceivers installed
X1&
X1*
=
=
I/O board slot number
1 – 8
Fiber optic transceiver module installed
0 = No module installed
1 = Multimode module
2 = Singlemode module
3 = SDI-HD-SDI board (all I/Os on board)
X1(
X2)
X2!
=
=
=
Part number
68-878-01
Firmware version number to second decimal place (x.xx)
Verbose firmware version-description-upload date/time.
X2@
X2#
X2$
=
=
=
Voltage
Positive or negative voltage and magnitude
Degrees Fahrenheit
Temperature
Fan speed (in RPM)
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Command/response table for SIS™ commands
Command
ASCII command
Response
Additional
description
(host to switcher)
(switcher to host)
Create ties
• Commands can be entered back-to-back in a string, with no spaces. For example: 1*1!02*02&003*003%4*8$.
N
The quick multiple tie and tie input to all output commands activate all I/O switches simultaneously.
The matrix switchers support 1-, 2-, and 3-digit numeric entries (1*1, 02*02, or 001*001).
The ! tie command, & tie command, and % tie command can be used interchangeably.
The ! tie all command, & tie all command, and % tie all command can be used interchangeably.
•
•
•
•
Tie input X@to output X# X@ X#
X#• X@• ]
X@
X#
to output .
*
!
Out
In
All
• ]
X#• X@•
Tie input
Example:
1*3!
•
Tie input 1 to output 3.
Out03 In01 All
Tie input X@to output X# X@ X#
]
RGB
*
&
%
Out
In
Example (see Note, above):
10*4&
•
•
]
Tie input 10 to output 4.
Tie input 7 to output 5.
Tie input 3 to output 4,
Out04 In10 RGB
Tie input X@to output X# X@ X#
X#• X@• ]
In
*
Out
Vid
Example (see Note, above):
Quick multiple tie
Example:
7*5%
•
• ]
Out05 In07 Vid
E X@ X# X@ X#}
]
]
+Q
*
!...
*
!
Qik
E
}
+Q3*4!3*5%3*6!
Qik
tie input 3 to output 5, and
tie input 3 to output 6.
Tie input to all outputs
Example:
X@
5*!
X@• ]
*!
In
All
Tie input 5 to all outputs.
Tie input 8 to all outputs.
Tie input 10 to all outputs.
• ]
In05 All
Tie input to all outputs
Example (see Note, above):
Tie input to all outputs
Example (see Note, above):
X@
*&
X@•
In
]
RGB
8*&
•
]
In08 RGB
X@
*%
X@• ]
In
Vid
10*%
• ]
In10 Vid
Read ties
The ! read tie command and & read tie command for RGB and the % read tie command for video can be used
N
interchangeably.
output tie
Read RGB
Read RGB
Read video
X#
X#
X#
X@]
X@]
X@]
X@
X@
X@
X#
X#
X#
!
Input
Input
Input
is tied to output
is tied to output
is tied to output
.
.
.
output tie
output tie
&
%
Channel mute commands
Channel mute
X#
X# ]
Vmt *1
X#
Mute output
*1B
(no signal is output, but the
light output remains active).
Channel unmute
X#
X#
X# ]
X#
Unmute output
*0B
Vmt *0
(signal is output).
Read channel mute
1 = mute on, 0 = mute off.
X$]
B
Global channel mute
Global channel unmute
1*B
Mute all output channels.
]
]
Vmt1
0*B
Unmute all output channels.
Vmt0
X@= Input number
X#= Output number
X$= Mute
00
01 – 64
0 = off (unmuted)
1 = on (muted)
–
64 (00 = untied)
N
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Programmer’s Guide, cont’d
Command/response table for SIS commands (continued)
Command
ASCII command
Response
Additional
description
(host to switcher)
(switcher to host)
Output re-clocking
Set output re-clocker
Set the re-clocker rate for
X#*X%
X#*X%]
=
Rte
X# X%
output
to
.
Example:
8*07=
Rte08*00
Set the re-clocker for output
8 to auto.
Read re-clocker status
I/O Grouping
Show current re-clocker rate
X#
X#*X%]
Rte
=
X%
X#
for output
.
The group that is assigned in each of the following I/O grouping commands (X^) must be 1, 2, 3, 4, or 0 (not grouped).
N
n
1
2
n
1
2
3
Write input grouping
EX^ X^ X^ }
X^ X^ X^ X^ ]
X^
Each entry is the group
...
I
Gri
...
number assigned to an
input position, starting from
input 1. n is the highest-
numbered input.
Example (16 x 16 matrix):
See below.
E
}
40133000044...4I
Input 1 in group 4 Input 2 not grouped
Input 16 in group 4
Input 1 - Group 4, Input 2 -
Group 0 (not grouped), ...
Input 16 - Group 4.
Response #s = group: Gri 4
0
1
3
3
0
0
0
0
4
0
0
0
4
4
4
Input: 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16
n
1
2
12
1
2
3
Write output grouping
Read input grouping
EX^ X^ X^
}
X^ X^ X^ X^ ]
X^
Each entry is the group
...
O
Gro
...
number assigned to an output
position,startingfromoutput2.
n is the highest-numbered
output.
1
2
3
n
E }
X^ X^ X^ X^ ]
X^
Each entry is the group
I
...
number assigned to an input
position, starting from input 1.
n is the highest-numbered
input.
Example (8 x 8 matrix):
Input 1 in group 1
Input 8 not grouped
E }
I
Response = group: 1
1
1
3
3
0
0
0
Input: 01 02 03 04 05 06 07 08
n
1
2
3
Read output grouping
E }
X^ X^ X^ X^ ]
X^
Each entry is the group
O
...
number assigned to an
output position, starting
from output 1. n is the
highest-numbered output.
X# = Output number
X% = Output re-clocking rate
01 – 64
00 = auto (default)
01 = bypass
N
X^ = Group # (for I/O grouping)
1 through 4 groups (0 = no group)
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Command/response table for SIS commands (continued)
Command
ASCII command
Response
Additional
description
(host to switcher)
(switcher to host)
Save, recall, and directly write presets
• If you try to recall a preset that is not saved, the matrix switcher responds with the error code E11.
N
If a room is not defined (does not exist in the switcher), the matrix switcher responds with the error code E21.
The following characters are invalid in preset names: + - , ` @ = [ ] { } ‘ “ ; : | \ and ?.
•
•
Save current configuration
as a global preset
Example:
Command character is a
comma.
Save current ties as preset 9.
X&]
X&
Spr
,
]
Spr9
9,
Recall a global preset
Command character is a
period.
X&]
Rpr
X&
.
Example:
Recall preset 5, which
becomes the current
configuration.
]
Rpr05
5.
Save current ties as a room
preset
Command character is a
comma.
X*• X(]
X* X(
Rmm
Spr
*
,
Example:
3*9,
Save current ties as preset 9
for room 3.
•
]
Rmm03 Spr09
Direct write process —
The direct write of a global preset should always be preceded by a clear global preset ties command of that same
preset number, as shown below. In a directly-written preset, each output position’s tied input (or no tied input) remains
unchanged unless overwritten or cleared.
N
If you do not clear the ties in a global preset number before you directly write a global preset to that number, ties that
are part of the previous version of the specified preset with the same number can unexpectedly become part of the newly-
created preset.
Clear a global preset’s ties
Directly write a global preset
E X& }
X&]
X&
.
+
P0*!
Spr
Clear all ties in preset
Enter as many ties as are
E X& X@ X#X@ X# X@ X# X@ X# }
+
P
*
!
*
%
*
$ ...
*
%
valid for this configuration.
The ! tie command, & tie,
and % tie commands are all
valid.
X&]
Spr
Example:
Clear all ties in preset 27.
E
}
]
]
+27P0*!
Spr27
Brackets are shown to separate
ties for clarity only. Create
global preset 27, which ties
input 12 to output 5, input 10
to output 9, input 3 to output
2, and input 3 to output 8.
See notes.
Esc
+27P12*5!10*09%3*2!3*8&
Spr27
1
2
n
Write room outputs
EX*X# X# X# }
,
,
, ...
MR
1
2
n
X*X# X# X#]
,
Mpr
,
, ...
• A room can contain a maximum of 16 outputs.
N
An output can belong to only one room.
•
•
•
The maximum number of rooms (X*) is 10.
If no room name is assigned, the default name is “Room #X*•X#,•X#,•X#”.
1
2
3
Example:
Outputs 3, 4, 5, and 6 are
assigned to room 8.
E
}
]
Mpr8,03,04,05,06
8,3,04,5,6MR
X&= Global preset #
00 – 32 (00 = current configuration)
N
10 max. (Each can have up to 10 presets (X() assigned.)
00 – 10 (00 = current configuration for room)
00 – 64 (00 = untied)
X*= Room # (for room presets)
X(= Room preset #
X@= Input number
X#= Output number
01 – 64
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4-11
Programmer’s Guide, cont’d
Command/response table for SIS commands (continued)
Command
ASCII command
Response
Additional
description
(host to switcher)
(switcher to host)
Save, recall, and directly write presets (continued)
1
2
n
Read room outputs
EX* }
X1)X# X# X#]
MR
,
,
, ...
Example:
Outputs 1, 2, 8, and 9 are
assigned to room 3, which
named “Class 1”.
E }
]
3MR
Class 1,01,02,08,09
Recall room preset
Command character is a
period.
X*• X(]
X* X(
Rmm
Rpr
*
.
Directly write a room
preset
Enter as many ties as are
valid for this configuration.
The ! tie command, & tie,
and % tie commands are all
valid and equivalent.
Brackets are shown to
separate ties for clarity only.
Create preset 3 for room 7,
which ties input 12 to output 7,
input 11 to output 5, input
4 to output 5, and input 6 to
output 6.
E X* X( X@ X#X@ X# X@ X# X@ X#}
+
*
P
*
!
*
%
*
$ ...
*
!
X*• X(]
Rmm
Spr
Example:
Esc
+7*3P12*7&11*5&4*5%6*6!
•
]
Rmm07 Spr03
View ties, mutes, and presets
View output tie
X#
X@]
&
Example:
15&
Input 27 is tied to output 15.
Input 2 is tied to output 7.
]
X@]
27
View output tie
Example:
X#
%
7%
]
02
n
1
2
View output mutes
E }
X$ X$ X$ ]
X$
Each response is the mute
VM
,
, ...
status of an output, starting
from output 1. n is the
highest-numbered output.
10 max. (Each can have up to 10 presets (X() assigned.)
12 characters maximum for input and output names
01 – 64
00 – 10 (00 = current configuration for room)
00 – 64 (00 = untied)
X*= Room # (for room presets)
N
X1)= Name
X#= Output number
X(= Room preset #
X@= Input number
X$= Mute
0 = not muted, 1 = muted
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Command/response table for SIS commands (continued)
Command
ASCII command
Response
Additional
description
(host to switcher)
(switcher to host)
View ties, mutes, and presets (continued)
EX& X#
}
*1VC
X@n X@n
X@n
]
•Vid
+1
+15
View global preset
*
•
•...•
configuration
X&
Show preset ’s
configuration. Show the
input tied to 16 sequential
outputs, starting from
X#
output
numbered input.
. n is the highest-
Command description:
Response description:
Example (8 x 8 matrix):
X&
X#
preset # ( )*starting output # ( )*1VC
X@
X# X@
X# X@
X#
X@
X# ]
+15•Vid
input # ( ) tied to
•
tied to
+1• tied to
+2• ... • tied to
E
}
23*1*1VC
input 8 tied to output 4
input 2 tied to output 3 no tied input outputs do not exist
Response = tied input: 08•08•02•08•08•01•00•00•--•--•--•--•--•--•--•--•Vid
Output: 1 09 10 11 12 13 14 15 16
2
3
4
5
6
7
8
Each position shown in the response is an output: left = output 1, right = output 16.
(Outputs 9 through 16 are not present on this Fiber Matrix.) The number in each position
is the input tied to that output.
In this example, video input 8 is tied to outputs 1, 2, 4, and 5; input 2 is tied to output 3;
and input 1 is tied to output 6. No inputs are tied to outputs 7 and 8.
EX&
View room preset
configuration
}
*1*1VC
where X&= 0 returns the switcher’s current video configuration.
N
X@n X@n
X@n
]
•Vid
+1
+15
EX* X( X# }
*1VC
*
*
•
•...•
X*
X1!
’s
Show room , preset
configuration. Show the
input tied to up to 16 outputs
X*
assigned to room . n is the
highest-numbered input.
Command description:
Response description:
X*
X(
tied to
X#
room # ( )*room preset # ( )*starting output # ( )*1VC
X@
X# X@
X# X@
X#
X@
X# ]
+15•Vid
input # ( ) tied to
•
+1• tied to
+2• ... • tied to
List input link detection and SDI/HD-SDI output rate
1
2
3
64
View all input connections
0LS
X1! X1! X1! X1! ]
X1!
response is the
...
Each
connection status of an
input, starting from input 1.
Example:
0LS
no input detected input detected
Response Status: 0 0 0 1 1 1 0 . . . 0
Input: 1 2 3 4 5 6 7
64
List individual SDI/HD-SDI
output rate
X#
X1@]
X1@
LS
Show output rate
in
. (If
X#
Mbps for output
there is no connection for
the specified output, 0000 is
displayed.)
X&= Global preset #
00 – 32 (00 = current configuration)
01 – 64
00 – 64 (00 = untied)
10 max. (Each can have up to 10 presets (X(s) assigned.)
00 – 10 (00 = current configuration for room)
N
X#= Output number
X@= Input number
X*= Room # (for room presets)
X(= Room preset #
X1!= Connection status
0 = no input connected
1 = input connected
X1@= Output rate:
nnnn = actual rate (in megabits per second)
0000 = no connection or rate mismatch
- - - - = bypass mode
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4-13
Programmer’s Guide, cont’d
Command/response table for SIS commands (continued)
Command
ASCII command
Response
Additional
description
(host to switcher)
(switcher to host)
Names
Write global preset name
EX&X1) }
X&X1)]
Nmg01,Security 1
,
NG
Nmg
,
Example:
Name global preset 1
“Security 1”.
E
}
]
1,Security 1NG
Read global preset name
EX& }
X1)]
NG
Example:
Global preset 2 is named
“Security 2”.
E }
]
Security 2
2NG
Write room name
Example:
EX*X1) }
X*X1)]
Nmr01,Classrm 1
,
NR
Nmr
,
Name room 1 “Classrm 1”.
E
}
]
1,Classrm 1NR
Read room name
Write room preset name
Example:
EX* }
X1)]
NR
EX* X(X1) }
X* X(X1)]
Nmp
*
,
NP
*
,
Name room1, preset 3
“Podium_DVD”.
E
}
]
1*3,Podium_DVDNP
Nmp01*3,Podium_DVD
Read room preset name
X1)]
EX*X( }
,
NP
• Do not use leading spaces in preset names.
N
If a preset is unassigned, the X1)displays [unassigned].
If a global preset is saved, but not yet named, the default name is Preset
•
•
•
X&
X* X(.
.
If a room preset is saved, but not yet named, the default name is Rm Prst
Write input name
EX!X1) }
X!X1)]
Nmi01,Podium cam
,
NI
Nmi
,
Example:
Name input 1 “Podium cam”.
Name output 1 “Main PJ1”.
E
}
]
1,Podium camNI
Read input name
Write output name
Example:
EX! }
X1)]
NI
EX#X1) }
X#X1)]
Nmo
,
NO
,
E
}
]
1,Main PJ1NO
Nmo01,Main PJ1
Read output name
EX# }
X1)]
NO
Front panel lockout (Executive mode)
Lock front panel
Unlock front panel
View lock status
1X
0X
X
Enable executive mode.
Disable executive mode.
]
]
X1#]
Exe1
Exe0
X&= Global preset #
X1)= Name
00 – 32 (00 = current configuration)
12 characters maximum for global and room preset names
11 characters maximum for room names
N
10 max. (Each can have up to 10 presets (X() assigned.)
00 - 10 (00 = current configuration for room)
01 – 64
01 – 64
0 = unlocked
1 = locked
X*= Room # (for room presets)
X(= Room preset #
X!= Input number
X#= Output number
X1#= Lock mode
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Command/response table for SIS commands (continued)
Command
ASCII command
Response
Additional
description
(host to switcher)
(switcher to host)
Resets
Reset global presets and
names
Clear all global presets and
their names.
E }
]
Zpg
ZG
Reset one global preset
EX& }
X&]
]
X&
.
ZG
Zpg
Clear global preset
Unmute all outputs.
Clear all room definitions.
Reset all mutes
E }
ZZ
Zpz
Reset room map
Reset individual room
E }
]
ZR
Zpr
Zpr
Zpp
EX* }
X*]
X* X(]
*
X*
Delete room .
ZR
Reset individual room
preset
Clear an individual room
preset and name.
EX* X( }
*
ZP
Reset flash
Reset flash memory (erase all
user-supplied files).
Clear all ties and presets.
E
E
E
}
]
ZFFF
Zpf
Zpx
Zpq
Reset whole switcher
(Mode 5 reset)
Absolute reset
}
ZXXX
]
]
Similar to Reset whole
switcher, plus clear the IP
address to 192.168.254.254
and subnet mask to
}
ZQQQ
255.255.000.000.
Erase user-supplied Web
pages/files
EfilenameEF
}
]
Delfilename
Information requests
Information request
1
2
8
I
X1$ X1% X1$ X1% X1^X1^ X1^]
V
X
•A
X
•S
...
X1$ X1%
shows the
V
X
number of available
inputs and outputs for this
configuration.
X1$ X1%
A
X
has no meaning
for this product.
S
1
2
...
8 shows the
X1^X1^ X1^
board type installed in each
slot.
a
b
c
d
e
f
g
h
Slot/plane/LC information
Request part number
X1&
X1*X1*X1*X1*X1*X1*X1*X1*]
0*
N
I
See appendix A for part
numbers.
]
60-878-01
There are up to three separate sets of Extron firmware on which the switcher can report: the controller firmware, which
is the overall control firmware; the Ethernet protocol firmware, which handles the Ethernet interface; and the latest
optional Extron firmware update, which is available at www.extron.com.
N
Query firmware version
Q
Q
X2)]
Example:
The factory-installed
controller firmware version
is 1.23 (sample value only).
]
1.23
X&= Global preset #
00 – 32 (00 = current configuration)
10 max. (Each can have up to 10 presets (X(s) assigned.)
00 – 10 (00 = current configuration for room)
8, 16, 24, 32, 40, 48, 56, or 64
N
X*= Room # (for room presets)
X(= Room preset #
X1$= Number (quatity) of inputs
X1%= Number (quatity) of outputs
X1^= Board installed
8, 16, 24, 32, 40, 48, 56, or 64
0 = No board installed, 1 = 8x8 multimode board,
2 = 8x8 singlemode board, 3 = SDI/HD-SDI board,
x = unknown board or mix of transceivers installed
1 – 8
0 = no module installed, 1 = multimode, 2 = singlemode
68-878-01
X1&= I/O board slot number
X1*= Fiber optic transceiver module installed
X1(= Part number
X2)= Firmware version number to second decimal place (x.xx)
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4-15
Programmer’s Guide, cont’d
Command/response table for SIS commands (continued)
Command
ASCII command
Response
Additional
description
(host to switcher)
(switcher to host)
Information requests (continued)
Query controller firmware
version (verbose)
0Q
Provide a detailed status
of the Ethernet protocol
firmware, the controller
firmware, and any firmware
upgrade. The firmware that
is running is marked by
an asterisk (*). A caret (^)
indicates that the firmware
has a bad checksum or an
invalid load. ?.?? indicates
that firmware is not loaded.
X2)X2!X2!]
-
-
Response description:
]
Ethernet protocol firmware version-controller firmware version-updated firmware version
Example:
0q
Description
* indicates the version running
Upload date and time
1.23-1.00(1.68-FOMX Series -Wed, 20 Feb 2008 00:00:00 GMT)-1.00*(1.06-FOMX Series -Mon, 17 Mar 2007 16:39:21 GMT)
Ethernet protocol
firmware
Fiber Matrix firmware version
Updated firmware version
Request system status
S
X2@ X2@ X2@ X2@ X2@ X2@ X2@ X2# X2$ X2$]
•
•
•
•
•
•
•
•
•
Response description:
]
+3.3V•+5V•+2.5V•+1.2V•+12V (backplane)•+12V (redundant supply)•+12V (primary supply)•Temp•Fan1 RPM•Fan2 RPM
Backplane receiving 12.00 V
Internal temperature 80.6° F
Example:
S
3.27•4.95•2.48•1.22•12.00•12.06•12.12•+080.60•03013•02860
3.3 V power system at 3.27 V
Fan 1 rotating at 3,013 RPM
The response to the View File Directory command differs, depending on whether the command is sent via an
N
RS-232/RS-422 or Telnet connection or sent via a Web browser connection.
View file directory
RS-232/RS-422 port and
Telnet
List user-supplied files.
E }
]
]
]
DF
filename1,date/time,length
filename2,date/time,length
filename3,date/time,length
•
•
•
•
]
filenamen,date/time,length
• ]]
# of Bytes Left
View file directory
Web browser
Var file = new array ();
List user-supplied files.
E }
DF
File [1] = ‘filename1,date1,filesize1‘;
File [2] = ‘filename2,date2,filesize2‘;
File [3] = ‘filename3,date3,filesize3‘;
•
•
•
•
File [n] = ‘filenamen,daten,filesizen‘;
File [n+1] = # of Bytes•Left
Erase user-supplied Web
pages/files
EfilenameEF
}
]
Delfilename
X2)= Firmware version number to second decimal place (x.xx)
N
X2!= Verbose firmware version-description-upload date/time.
X2@= Voltage
X2#= Temperature
Positive or negative voltage and magnitude
Degrees Fahrenheit
X2$= Fan speed (in RPM)
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Command/Response Table for IP-Specific SIS Commands
Symbol definitions
X3)
=
Matrix name
(Up to 240 alphanumeric characters)
The following characters are invalid in the name: {space} ~ , @ = ` [ ] { } < > ‘ “ ; : | \ and ?.
N
X3!
X3@
=
Default name
Fiber-Matrix-64- + last 3 pairs of MAC address
=
Time and date (for set)
In the format: MM/DD/YY•HH:MM:SS where:
MM = month: 01 (January) through 12 (December)
DD = day: 01 through 31
YY = year: 00 through 99
HH = hour: 00 through 23
MM = minutes: 00 through 59
SS = seconds: 00 through 59
X3#
=
Time and date (for read)
In the format: Day,•DD•Mmm•YYYY•HH:MM:SS where:
Day = weekday: Mon through Sun
DD = date: 01 through 31
Mmm = month: Jan through Dec
YYYY = year: 2000 through 2099
HH = hour: 00 through 24
MM = minutes: 00 through 59
SS = seconds: 00 through 59
X3$
X3%
=
=
GMT offset
–12.0 through +14.0. Hours and minutes removed from GMT
Daylight Saving Time
0 = Daylight Saving Time off/ignore
1 = Daylight Saving Time on (northern hemisphere)
2 = Daylight Saving Time on (Europe)
3 = Daylight Saving Time on (Brazil)
X3^
X3&
X3*
X3(
=
=
=
=
IP address
###.###.###.###
##-##-##-##-##-##
0 – 255
Hardware (MAC) address
Number of open connections
Password
12 alphanumeric characters
The following characters are invalid in passwords: {space} + ~ , @ = ` [ ] { } < > ‘ “ ; : | \ and ?.
N
X4)
=
Domain name
Standard domain name rules apply (for example: xxx.com)
The following characters are invalid in a domain name: {space} + ~ , = ` [ ] { } < > ‘ “ ; : | \ and ?. The @ character is acceptable only as
the lead-in to the domain name (such as @extron.com).
N
X4!
X4@
X4#
X4$
=
=
=
=
E-mail account
65 - 72. 65 = e-mail recipient 1, 66 = 2, 67 = 3, ... 72 = recipient 8
E-mail address
Notification selections, part 1
Notification selections, part 2
I = inputs
F = fans
P = power supply
If X4#= I, then
If X4#= F, then
If X4#= P, then
X4$= 00 (all inputs), or 01 through 64 (input 1 through input 64)
X4$= 00 (both fans), 01 (fan 1), or 02 (fan 2)
X4$= 00 (both power supplies [PSs]), 01 (primary PS), or
02 (redundant PS)
X4%
=
Notify when?
0 = no response
3 = both 1 & 2
1 = fail/missing
4 = suspend
2 = fixed/restored
X4^
X4&
X4*
X4(
X5)
X5!
X5@
X5#
=
=
=
=
=
=
=
=
DHCP
0 =off, 1 = on
Port #
00 (all ports), 01 (rear panel), 02 (front panel), 03 – 99
Baud rate
Parity
9600, 19200, 38400, 115200
odd, even, none, mark, space (Only the first letter required.)
Data bits
Stop bits
Port type
Verbose mode
7, 8
1, 2
0 = RS-232, 1 = RS-422, 2 = RS-485
0 = clear/none (default for Telnet connection)
1 = verbose mode (default for RS-232/RS-422 connection)
2 = tagged responses for queries
3 = verbose mode and tagged for queries
If tagged responses is enabled, all read commands return the constant string and the value as the set command does
N
(for example, the read matrix name command ECN}, returns Ipn•X3)]).
X5$
=
Port timeout interval (in 10-sec. increments)
1 (= 10 seconds) – 65000 (default is 30 = 300 seconds = 5 minutes)
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4-17
Programmer’s Guide, cont’d
Command/response table for IP-Specific SIS commands
Command
ASCII command
Response
Additional
description
(host to switcher)
(switcher to host)
IP setup commands
Set matrix name
EX3) }
X3)]
Ipn•
CN
Read matrix name
E }
X3)]
X3)]
CN
Reset matrix name to
factory default
“Fiber-Matrix-64-” plus the last
3 pairs of the MAC address.
E }
•CN
Ipn•
Set time and date
EX3@ }
X3@]
Ipt
CT
Read time and date
Set GMT offset
E }
X3#]
CT
In the command, the divider
between hours and minutes
can be either a colon or a
period. In the response, the
divider is a colon.
EX3$ }
X3$]
CZ
Ipz
Example:
E }
8.0CZ
]
Ipz+08:00
Set Daylight Saving Time
Read Daylight Saving Time
Set IP address
EX3% }
X3%]
X3%]
X3^]
Ipi
CX
E }
CX
EX3^ }
CI
Read IP address
E }
X3^]
X3&]
X3*]
CI
Read hardware address
Read # of open connections
E }
CH
E }
CC
Set subnet mask
EX3^ }
X3^]
Ips
CS
Read subnet mask
E }
X3^]
CS
Set gateway IP address
Read gateway IP address
EX3^ }
X3^]
Ipg
X3^]
CG
E }
CG
Set administrator password EX3( }
X3(]
Ipa•
CA
Read administrator
password
E }
X3(]
CA
Reset (clear) administrator
password
E }
]
Ipa•
•CA
Set user password
EX3( }
•X3(]
Ipu
CU
Read user password
E }
X3(]
CU
Reset (clear) user password E }
•]
Ipu
•CU
Set mail server, domain
name
EX3^X4)X3( }
X3^X4)X3(]
,
,
CM
Ipm
,
,
Read mail server, domain
name
E }
X3^X4)X3(]
CM
,
,
Set e-mail recipient
This command sets the
recipient. To receive
EX4!X4@ }
X4!X4@]
,
CR
Ipr
,
,
e-mail notifications, you
must then set the events
that the switcher reports,
using one or more separate
Set e-mail events (EM)
commands (see next page).
Example:
E
}
]
Ipr72,[email protected],
Read e-mail recipient
EX4! }
CR
X4@]
,
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Command/response table for IP-Specific SIS commands (continued)
Command
ASCII command
Response
Additional
description
(host to switcher)
(switcher to host)
IP setup commands (continued)
Set e-mail events for
recipient
You must first have set
an e-mail recipient for the
e-mail account number
EX4#X4!X4$X4% }
,
,
EM
X4#X4!X4$X4%]
Ipe
,
,
,
X4!
(
), using the separate
Set e-mail recipient (CR)
command.
Example:
E-mail account #72
(recipient #8), JSmith, will
receive fail/missing and
fixed/restored messages for
all inputs.
E X4# X4! X4$ X4% }
I (
)72
,0 (
),3 (
)EM
]
IpeI*72*0*3
Read e-mail events for
recipients
X4%X4%X4% X4%]
EX4#X4!X4$ }
,
,
, ... ,
,
EM
Set DHCP on or off
EX4^ }
X4^]
Idh
X4^
: 0 = off, 1 = on
DH
Read DHCP on/off status
Set serial port parameters
E }
X4^]
DH
EX4& X4*X4(X5)X5! }
*
,
,
,
CP
X4&
X4*X4(X5)X5!]
Cpn
•Ccp
,
,
,
Read serial port parameters EX4& }
CP
X4*X4(X5)X5!]
,
,
,
Set serial port mode
EX4& X5@ }
X4& X5@]
Cpn
X5@
*
CX
•Cty
: 0 = RS-232, 1 = RS-422,
2 = RS-485
Read serial port mode
Set verbose mode
EX4& }
X5@]
CX
EX5# }
X5#]
Vrb
CV
Read verbose mode
E }
X5#]
CV
Configure current port
timeout
E X5$ }
X5$]
Pti0*
0*
TC
View current port timeout
E }
X5$]
0TC
Configure global IP port
timeout
E X5$ }
X5$]
Pti1*
1*
TC
View global IP port timeout
E }
X5$]
1TC
Special Characters
The HTML language reserves certain characters for specific functions. The switcher
does not accept these characters as part of preset names, the switcher’s name,
passwords, or locally created file names.
The switcher rejects the following characters:
{space (spaces are ok for names)} + ~ , @ = ‘ [ ] { } < > ’ “ semicolon (;)
colon (:) | \ and ?.
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4-19
Programmer’s Guide, cont’d
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Matrix Software
Matrix Switchers Control Program
The Windows-based Extron Matrix Switchers Control Program communicates with
the switcher via the Ethernet LAN port or either serial port to provide an easy way
to set up ties and sets of ties. The program is compatible with Windows 2000 and
Windows XP. Updates to these programs can be downloaded from the Extron Web
site (www.extron.com).
Installing the software
The program is contained on the Extron Software Products CD-ROM. Install the
software as follows:
For full functionality, install both of the following programs:
N
•
The Matrix Switchers Control Program
The Firmware Loader
•
1.
Insert the CD-ROM into the drive. The installation program should start
automatically. If it does not self-start, run Launch.exe from the CD.
The Extron software CD window appears (figure 5-1).
Figure 5-1 — Software CD window
2.
3.
Click the Software tab (figure 5-1).
Scroll to the desired program and click Install (figure 5-2).
Figure 5-2 — Software installation
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4.
Follow the on-screen instructions. By default, the installation of the Matrix
Switchers Control Program creates a C:\Program Files\Extron\ Matrix_
Switchers directory, and it places the following four icons into a group folder
named “Extron Electronics\Matrix Switchers”:
•
•
•
•
MATRIX Switcher+ Control Program
MATRIX Switcher+ Help
Check for Matrix Updates
Uninstall MATRIX Switcher
Besides the LAN port, the Fiber Matrix switcher can support remote control
via either the rear panel Remote RS-232/RS-422 Remote port or the front panel
Configuration port.
N
Remote RS-232/RS-422 port — The port can be configured for either the
RS-232 or RS-422 serial communication protocol and operate at the 9600,
19200, 38400, or 115200 baud rate.
Configuration port — The port supports RS-232 serial communication
protocol only. The port can operate at the 9600, 19200, 38400, or 115200 baud
rate, but Extron recommends leaving this port at the 9600 baud rate.
using an SIS command.
Software operation via Ethernet
When a matrix switcher is connected to an Ethernet WAN or LAN, up to 200 users
can operate it, locally or remotely, using the Matrix Switchers Control Program.
Connection to the switcher via the Ethernet is password protected. There are two
levels of password protection: administrator and user. Administrators have full
access to all switching capabilities and editing functions. Users can select inputs
and outputs, set and recall presets, and view all settings with the exception of
passwords. If the same password or no password is required for logging on, all
personnel log on with administrator privileges. Fields and functions that exceed
user privileges are not selectable in the Matrix Switchers Control Program when the
operator is logged on as a user.
The IP Settings/Options window (figure 5-7 on page 5-8) provides a location for
viewing and, if connected via the RS-232 link or if logged on via the Ethernet
port as an administrator, editing settings unique to the Ethernet interface. See
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5-3
Matrix Software, cont’d
Using the Matrix Switcher Control software
Many items found in the Matrix Switchers Control Program are also accessible
information on settings and on how to use the control program, itself.
1.
To run the Matrix Switchers Control Program, click Start >
Programs > Extron Electronics > Matrix Switchers >
MATRIX Switcher + Control Pgm.
The Comm Port Selection window (figure 5-3) appears.
Figure 5-3 — Comm port selection window
2.
Choose either the comm port that is connected to one of the switcher’s serial
ports, IP [LAN], or Emulate.
If you selected a comm port, check the baud rate
displayed in the comm port selection window. If you
need to change the baud rate, click on the Baud button
and double-click on the desired baud rate.
Available rates are 9600, 19200, 38400, and 115200. The
default is 9600.
Click OK. The Extron Matrix Switchers Control Program window
(figure 5-5 and figure 5-6) appears, displaying the current configuration
of the attached matrix. Proceed to step 4.
If you selected IP [LAN], click OK and proceed to step 3.
If you selected Emulate, click OK and see “Using emulation mode” on
page 5-24.
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3.
If you selected IP [LAN] in step 2, the IP Connection window appears
(figure 5-4).
Figure 5-4 — Address and password entry
a. Examine the Matrix IP Address field in the IP Connection window.
The field displays the last Extron IP address entered.
If the IP address is correct, proceed to step 3b.
If the address is not correct, either click in the Extron IP Address field
and enter the IP address or click on the scroll down button ( ) and select
from among the recently used addresses. Proceed to step 3b.
If the local system administrators have not changed the value, the factory-
specified default, 192.168.254.254, is the correct value for this field.
N
b. If the switcher is password protected, click in the Password field and
enter the enter the appropriate administrator or user password.
c. Click Connect.
If you logged on using the administrator password, the program
connects you to the matrix switcher with all of the administrator rights
and privileges. The Extron Matrix Switchers Control Program window
(figure 5-5 and figure 5-6) appears, displaying the current configuration
of the attached matrix. Proceed to step 4.
If you logged on using the user password, the program connects you to
the matrix switcher with only user capabilities.
If an incorrect password was entered, the program beeps and returns to
the password entry display.
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5-5
Matrix Software, cont’d
Figure 5-5 — Extron Matrix Switchers Control Program window (blank)
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Figure 5-6 — Sample program window (complete)
4.
•
•
To create a tie, drag an input box to one or more output boxes. To remove
a tie, drag the output box to its tied input box or to the trash can.
To make the control program easier to use, assign a device icon to each
input and output. Click on a box that represents an input or output, and
drag the desired icon onto the box from the icon palette that appears.
•
For quick display of information on a specific input or output device,
position the pointer tool over that device in the control program window.
The program opens a window that details the connections to that device
and the status of the optical link (present or missing) input from or
output to that device. See the inset box in figure 5-6.
You can print a map of the current configuration by clicking File > Print Tie
Map.
H
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5-7
Matrix Software, cont’d
IP Settings/Options window
The IP Settings/Options window (figure 5-7), accessible via the Tools menu,
provides a location for viewing and, if connected via either serial port or if logged
on via the Ethernet port as an administrator, editing settings unique to the Ethernet
IP addresses. None of the fields on this screen can be edited while you are logged
on as a user.
Figure 5-7 — Control program IP Setting/Options window
Editing variables in the IP Settings/Options window while connected via the
Ethernet port can immediately disconnect the user from the switcher. Extron
recommends editing the settings on this screen using the RS-232 link and
protecting the Ethernet access to this screen by assigning an administrator’s
password to qualified and knowledgeable personnel only.
N
When the control program is connected to the switcher via the RS-232 link, the
Administrator and User Password fields are not masked. If a password has been
inadvertently changed to an unknown value, you can look up and, if desired,
change a password in this window without knowing the current password.
N
Matrix IP Address field
The Matrix IP Address field contains the IP address of the connected matrix
switcher. This value is encoded in the flash memory in the switcher.
Standard IP protocol consists of addresses comprised of four 1-, 2-, or 3-digit
numeric subfields, properly called octets, separated by dots (periods). Each field
can be numbered from 000 through 255. Leading zeroes, up to 3 digits total per
field, are optional. Values of 256 and above are invalid.
The default address is 192.168.254.254, but if this conflicts with other equipment at
your installation, you can change the IP address to any valid value.
The Matrix IP Address field is grayed out and uneditable when DHCP is
selected.
N
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Editing the Extron IP address while connected via the Ethernet port can
immediately disconnect the user from the matrix switcher. Extron recommends
editing this field using the RS-232/RS-422 link and protecting the Ethernet
access to this screen by assigning an administrator’s password to qualified and
knowledgeable personnel only.
N
Edit this field as follows:
1.
2.
3.
Click in the Matrix IP address field. The pointer tool becomes a text cursor.
Edit the address as desired.
Press the Tab key on the keyboard or click in another field to exit the
Matrix IP Address field.
4.
Click on the Take button to make the address change take effect.
Extron Name/Descriptor field
The Extron Name/Descriptor field contains the name used as the “from”
information when the matrix switcher e-mails notification of its failed or repaired
status. This descriptor can be changed to any valid name, up to 24 alphanumeric
characters.
The following characters are invalid in the Extron Name/Descriptor field:
{space} + ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.
N
Edit this field as follows:
1.
Click in the Extron Name/Descriptor field. The pointer tool becomes a text
cursor.
2.
3.
Edit the name as desired.
Press the Tab key on the keyboard or click in another field to exit the
Extron Name/Descriptor field.
4.
Click on the Take button to make the name change take effect.
Gateway IP Address field
The Gateway IP Address field identifies the address of the gateway to the mail
server to be used if the matrix switcher and the mail server are not on the same
subnet. Standard IP protocol rules apply to the Gateway IP address.
Edit this field as follows:
1.
2.
3.
Click in the Gateway IP Address field. The pointer tool becomes a text cursor.
Edit the address as desired.
Press the Tab key on the keyboard or click in another field to exit the
Gateway IP Address field.
4.
Click the Take button to make the address change take effect.
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5-9
Matrix Software, cont’d
Subnet Mask field
The Subnet Mask field is used to determine whether the matrix switcher is on the
same subnet as the controlling PC or the mail server when you are subnetting.
Connection”.
Edit this field as follows:
1.
2.
3.
Click in the Subnet Mask field. The pointer tool becomes a text cursor.
Edit the mask as desired.
Press the Tab key on the keyboard or click in another field to exit the Subnet
Mask field.
4.
Click the Take button to make the mask take effect.
Hardware Address field
The hardware (MAC) address is hardcoded in the matrix switcher and cannot be
changed.
Use DHCP checkbox
The Use DHCP checkbox directs the matrix switcher to ignore any entered IP
addresses and to obtain its IP address from a Dynamic Host Configuration Protocol
(DHCP) server (if the network is DHCP capable). Contact the local system
administrator to determine whether to use DHCP.
Date field
The Date field displays the current date in the Greenwich Mean Time (GMT) zone.
If necessary, adjust the date as follows:
1.
Click in the Date field. A Set Date field appears with
the date in the format (M)M/(D)D/YYYY. Leading
zeroes are not used. The pointer tool becomes a text cursor in the Set Date
field.
2.
3.
Edit the field as desired to set the proper date. Leading zeroes are optional.
Press the Tab key on the keyboard or click in another field to exit the Set Date
field.
4.
Click the Take button to make the date change take effect.
Time (local) field
The Time (local) field displays the current time in the local time zone. If necessary,
click on the Sync Time to PC button to set the switcher to your computer’s internal
time or else adjust the time manually as follows:
1.
Click in the Time field. A Set Time field
appears with the date in the format HH:MM:SS
(00:00:00 to 23:59:59). The pointer tool becomes a text cursor.
2.
3.
4.
Edit the field as desired to set the proper time. Remember to use 24-hour
time. Leading zeroes are optional.
Press the Tab key on the keyboard or click in another field to exit the Set Time
field.
Click the Take button to make the time change take effect.
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Sync Time to PC button
Clicking the mouse on the Sync Time to PC button causes the computer you are
operating to send its internal time to the switcher in a set time command.
GMT (offset) field
The GMT field displays the amount of time, in hours and minutes, that the local
time varies from the GMT international time reference. If necessary, adjust the
offset as follows:
1.
Click in the GMT field. A GMT Offset field appears with the
offset in the format HH:MM (–12:00 to +14:00). The pointer tool
becomes a text cursor.
2.
3.
4.
Edit the field as desired to set the proper offset. Leading zeroes are optional.
Some time zones are on the half-hour (30 minutes).
Press the Tab key on the keyboard or click in another field to exit the GMT
Offset field.
Click the Take button to make the offset change take effect.
Use Daylight Savings checkbox
Click in the Use Daylight Savings checkbox. When Daylight Saving Time is turned
on, the switcher automatically updates its internal clock between Standard Time
and Daylight Saving Time in the spring and fall on the date that the time change
occurs in the country or region selected. When Daylight Saving Time is turned off,
the switcher does not adjust its time reference.
Administrator Password and User Password fields
The Administrator Password field displays the password required to log on to the
matrix switcher via the Ethernet port with all of the administrator’s rights and
privileges. The User Password field displays the password required to log on to the
matrix switcher via the Ethernet port as a user, without all of the administrator’s
rights and privileges. Passwords are case sensitive and are limited to 12 upper-case
and lower-case alphanumeric characters.
While you are logged on as a user, both password fields are masked with asterisks
(************) as a security measure.
Editing the Administrator Password field while connected via the Ethernet port
can immediately disconnect the user from the switcher. Extron recommends
editing this field using either serial port and protecting the Ethernet access
to this screen by assigning an administrator’s password to qualified and
knowledgeable personnel only.
N
An administrator password must be created before a user password can be
created.
N
N
The following characters are invalid in passwords:
{space} + ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.
Edit either password field as follows:
1.
2.
3.
Click in the desired Password field. The pointer tool becomes a text cursor.
Edit the case-sensitive password as desired.
Press the Tab key on the keyboard or click in another field to exit the
Password field.
4.
Click the Take button to make the password change take effect.
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Matrix Software, cont’d
Mail Server IP Address field
The Mail Server IP Address field displays the IP address of the mail server
that handles the e-mail for the facility in which the matrix switcher is installed.
Standard IP protocol rules apply to the Mail Server IP address.
Edit this field as follows:
1.
Click in the mail server IP address field. The pointer tool becomes a text
cursor.
2.
3.
Edit the IP address as desired.
Press the Tab key on the keyboard or click in another field to exit the mail
server IP address field.
4.
Click the Take button to make the address change take effect.
Mail Server Domain Name field
The Mail Server Domain Name field displays the domain name that the
matrix switcher uses to log on to the e-mail server. Standard domain conventions
(such as xxx.com) apply.
The following characters are invalid in a domain name:
N
{space} + ~ , = ‘ [ ] { } < > ’ “ ; : | \ and ?. The @ character is only
acceptable as the lead-in to the domain name (such as @folklore.net).
Edit this field as follows:
1.
Click in the Mail Server Domain Name field. The pointer tool becomes a text
cursor.
2.
3.
Edit the name as desired.
Press the Tab key on the keyboard or click in another field to exit the
Mail Server Domain Name field.
4.
Click the Take button to make the name change take effect.
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E-mail Addressee fields
The eight E-mail Addressee fields permit the administrator to identify the e-mail
addresses of the personnel to whom the matrix switcher e-mails notification of
its failure and repair status. The following figure shows a typical e-mail from the
switcher.
Miles Standish
From:
Sent:
To:
Wednesday, December 19, 2007 11:22 AM
Miles Standish
Subject:
Fiber-Matrix-64-FF-FF-09 - Fan #1 is now running
Wed, 19 Dec 2007 11:21:48
Unit Name = Fiber-Matrix-64-FF-FF-09
Unit IP Address = 192-168-254-254
The radio buttons and check boxes associated with each address field permit the
administrator to specify e-mail requirements for each recipient.
Edit these fields and controls as follows:
1.
2.
3.
4.
Click in the desired E-mail Addressee field. The pointer tool becomes a text
cursor.
Edit the e-mail address as desired. Standard e-mail address conventions
apply (for example: nnnnn@xxx.com).
Press the Tab key on the keyboard or click in another field to exit the e-mail
addressee field.
In the square check boxes associated with each addressee, select the options
about which the addressee is to be e-mailed: missing input(s), fans, and/or
power supply. In the floating box that contains the input numbers, select the
inputs to be monitored.
5.
In the round radio buttons associated with each addressee, select whether the
addressee is to be e-mailed of failures, fixes, both, or not be notified.
The None radio button is useful for temporarily removing personnel from the
e-mail list when they are unavailable, such as on travel or vacation.
6.
7.
If desired, click on the Send test E-mail button to test the e-mail function.
Click on the Take button to make the e-mail address changes take effect.
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Matrix Software, cont’d
Updating firmware
The firmware upgrade utility provides a way to replace the firmware that is coded
on the switcher’s control board without taking the switcher out of service.
Update the switcher firmware as follows:
1.
Visit the Extron Web site, www.extron.com, click the Download tab, and then
click the Firmware link (figure 5-8).
1
NOTE This sequence is shown for
example only.
For the Fiber Matrix 6400,
the firmware file selected and
shown is “Fiber Matrix 6400”.
1
2
3
3
Figure 5-8 — Location of firmware upgrade files
2.
3.
4.
Select the appropriate firmware file (Fiber Matrix 6400) to download and click
Download.
Enter the requested personal information and then click Download to copy the
firmware to your computer.
Click Run twice (figure 5-9 on the next page). The PC downloads the
firmware update from the Extron Web site and starts the Extron Installation
Program to extract the firmware file.
5.
Click Next. The program extracts the firmware files and places them in a
folder identified in the InstallShield Wizard window.
Note the folder to which the firmware file is saved.
N
6.
Click Finish to exit the program.
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NOTE This sequence is shown for
example only.
For the Fiber Matrix 6400,
the firmware file selected and
shown is “Fiber Matrix 6400”.
4
4
5
Folder where
firmware is
installed.
6
Figure 5-9 — Downloading firmware upgrade files
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5-15
Matrix Software, cont’d
7.
8.
Connect a Windows-based computer to either switcher serial port or the
Start the Matrix Switchers Control Program and connect to the
chapter, steps 1 through 4, starting on page 5-4.
9.
Click Tools > Update firmware.
If you are connected via the LAN port, the Select Files window appears
(figure 5-10). See “Ethernet-connected firmware upload”, below.
If you are connected via either serial port, the Extron Firmware Loader
next page.
Ethernet-connected firmware upload
NOTE This screen is shown for
example only.
For the Fiber Matrix 6400,
the firmware file selected and
shown is “Fiber Matrix 6400”.
11
Figure 5-10 — Select files window
10. Navigate to the folder where you saved the firmware upgrade file. Select the
file.
Valid firmware files must have the file extension .S19. Any other file extension
is not a firmware upgrade.
N
N
The original factory-installed firmware is permanently available on the
Fiber Matrix switcher. If the attempted firmware upload fails for any reason, the
switcher reverts to the factory-installed firmware.
11. Click the Open button. The software advises you that you are about to
reprogram the switcher’s firmware. Click OK to continue.
A status window, which shows the progress of the upload, appears. The
firmware upload to the Fiber Matrix switcher may take a few minutes.
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Serial-port-connected firmware upload
10
NOTE This screen is shown for
example only.
For the Fiber Matrix 6400,
the firmware file selected and
shown is “Fiber Matrix 6400”.
11
Figure 5-11 — Firmware loading
10. Click Browse. The open file window appears.
11. Navigate to the folder where you saved the firmware upgrade file. Select the
file and click Open. The Firmware Loader window returns to the top.
Valid firmware files must have the file extension “.S19”. Any other file
extension is not a firmware upgrade for your matrix switcher.
N
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Matrix Software, cont’d
12. Click Upload. The File Loader advises you that using the Ethernet (LAN) port
is preferred over using either serial port (figure 5-12).
To quit the firmware upload and start over using the LAN port, click the
Cancel button and return to step 3. Use the LAN port connection in step 3.
To continue the firmware upload using either serial port connection, click the
OK button. The program prompts you to identify the serial port to which you
are connected. Continue to step 13.
12
13
13
NOTE This sequence is shown for
example only.
For the Fiber Matrix 6400,
the firmware file selected and
shown is “Fiber Matrix 6400”.
14
Figure 5-12 — Confirm window
13. If necessary, change the port number in the device port field:
•
•
Rear panel RS-232/RS-422 port, enter 1.
Front panel Configuration port, enter 2.
Click the OK button. The Firmware Loader reports, “This process could take
several minutes. Please wait...”, then displays a status bar that shows the
progress of the upload. When the upload is complete, the Firmware Loader
reports “Unit resetting, this can take some time, please wait. ...“, and then
“Transfer complete!“.
Firmware upgrades using either serial port can take several minutes.
N
14. When the Firmware Loader reports, “Transfer complete!”, click the Exit button
on the Firmware Loader and then again on the port configuration window.
The Firmware Loader and the Matrix Switchers Control Program close.
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Uploading HTML files
You can create customized HTML pages for the switcher to display. The HTML
Files List window (figure 5-13), accessible via the Tools menu, provides a way to
view the contents of the switcher’s file system and upload custom HTML pages to
the switcher.
4
7
8
Figure 5-13 — HTML Files List window
Upload HTML pages as follows:
The files listed in figure 5-13 are shown for example only and may not be present
on your switcher.
N
The HTML Files List window is for inserting your own HTML pages. This is
not the window to replace the firmware that controls all switcher operation.
See “Updating firmware” in this chapter to replace the firmware.
N
The following characters are invalid in file names:
N
{space} + ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.
1.
2.
Connect the PC to the matrix switcher via the switcher’s RS-232/RS-422 port
or Ethernet port.
Start the Matrix Switchers Control Program and connect to the Fiber Matrix
steps 1 through 4, starting on page 5-4.
3.
4.
Click on Tools > HTML File Manager.
Click the Pick File(s) to Load to Server button. An open file window
appears.
5.
Navigate to the folder where you saved the HTML file(s). Select the file(s).
To select multiple files, hold the Ctrl key while you select the desired files.
N
N
If you want one of the HTML files that you created to be the default start-up
page, name the file “index.html”. The Fiber Matrix switcher automatically looks
for that file name when you first connect to it using an Internet browser.
6.
Click the Open button. The file(s) upload to the Fiber Matrix switcher may
take a few minutes.
7.
8.
Click the Update button to confirm the upload.
Click the Close button to exit the HTML Files List window.
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Matrix Software, cont’d
Windows buttons, drop boxes, and trash can
The buttons, drop boxes, and trash can on the right side of the Matrix Switchers
Control Program window perform the following functions:
Power — Unavailable for Fiber Matrix switchers, because the
switcher power cannot be controlled via software.
Executive Mode — Allows you to lock out front panel operations,
except for the View-only mode functions. Click the button to
cycle Lock mode on (the indicator displays orange) and off.
N
“Operation” for more information on the Lock mode.
Rooms menu — Displays a list of up to 10 rooms. You can select a
room from the list to display it in the window.
A Room is a subset of outputs that are logically related to each
other, as determined by the operator. The Fiber Matrix switcher
supports up to 10 rooms, each of which can consist of from 1 to
16 outputs.
N
Presets menu — Displays a list of up to 64 global presets and up to
100 room presets (10 rooms x 10 presets per room). You can select
a preset from the list to display it in the window and either activate
it (Go) or delete it (Delete).
Go — Activates the selected preset as the current configuration.
Save as ... — Allows the current set of ties to be saved as a preset.
Enter the preset number when prompted to do so.
Delete — Allows the current preset to be deleted.
Changes – Take — Allows you to save to file any changes made to the displayed
configuration.
Changes – Cancel — Returns to the previous screen, undoing any changes you
have made.
Trash can — Drag and drop from an input or output button to the
trash can to erase all ties associated with that input or output.
Windows menus
File menu
Save Matrix settings as ... — Saves a complete set of up to
64 presets, plus the last active setting (preset #0), to a
file. Saved settings include assigned icons and icon
captions.
Restore Matrix settings from ... — Loads and activates a
previously saved setting file.
Save This-Session’s settings — Saves the current assigned icons and icon captions.
Restore Last-Session’s settings — Loads the icons and icon captions that were
saved during the last session. If you saved the previous session’s changes to
disk the last time you exited the program, the ties from that session are also
loaded.
Select printer — Selects the target printer.
Print tie map — Prints the tie set that is displayed on the screen.
Exit — Closes the Matrix Switchers Control Program.
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Tools menu
Assign Device Icons — Displays the complete set of input
and output device icons. You can drag any of these
icons to the input and output boxes.
Edit Device Palette — Allows you to add your own device
icon graphics.
Mute-Outputs settings — Displays the Mute Adjust screen,
from which you can mute each output.
HD/SDI Reclocker settings — Displays the Channel Mute
and Rate Settings screen, from which you can select
between the automatic re-clocking rate or bypass
reclocking for SDI/HD-SDI inputs only.
View Input Frequencies — Displays the Input Detection
screen, which shows the data rates for SDI/HD/SDI
inputs only.
Update Firmware — Allows you to replace the firmware that is coded on the
switcher’s control board without taking the switcher out of service, opening
page 5-8.
Hardware status — Provides an overall view of the status of the matrix switcher,
including the power supply voltages, the temperature status, the Remote
RS-232/RS-422 port configuration, and the installed and updated firmware
status (figure 5-14).
Green — Proper operation.
Red — Component has failed.
White — Not displayed for the Fiber Matrix.
Figure 5-14 — Status window
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Matrix Software, cont’d
Physical Switcher Layout — Calls the Fiber Matrix 6400 Physical Configuration
window (figure 5-15), which displays the I/O board type installed in each slot.
The Channels field can be helpful in identifying a specific input or output. In
figure 5-15, for example, input 49 is identified as slot 7, input transceiver 1
(7i01).
Figure 5-15 — Physical Configuration window
Name presets — Allows you to assign a name to each of the 64 memory presets.
Preset names are limited to 12 upper- and lower-case alphanumeric characters,
space, and the _ and / characters.
N
The following characters are invalid in preset names:
+ ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.
N
Show RS-232 Strings — Displays the ASCII commands that are used by the current
configuration. You can refer to these for SIS programming.
I/O group settings — Allows you to establish I/O groups.
Room configuration — Allows you to assign outputs to rooms or delete outputs
from rooms.
A Room is a subset of outputs that are logically related to each other, as determined by the
operator. The Fiber Matrix switcher supports up to 10 rooms, each of which can consist of
from 1 to 16 outputs.
N
Initialize — Initializes and clears any or all of the following: ties, presets, preset
names, icon names, and icons.
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Preferences menu
Immediate Changes — Causes configuration changes to take
effect immediately.
Hold/verify Changes — Delays implementation of
configuration changes until the Changes – Take button
is pressed.
Ties as Lines — Displays ties as lines (below).
Ties as Crosspoints — Displays ties as a matrix of inputs and outputs (figure 5-16).
Ties that have been made are indicated as amber or green boxes. Ties that
will take effect when you click the Take button are indicated by +. Ties that
will be broken when you click the Take button are indicated by –.
Figure 5-16 — Ties shown as crosspoints
Link-detection options — Allows you to set the link detection feature as follows:
•
•
•
To automatically refresh the display every 10 seconds.
To update the display whenever you refresh the screen.
To never sample and display the link status
Icons in I/O Boxes — Erases any numbers in the I/O boxes in the Control
Program window (figure 5-6). You can place icons in the boxes.
Numbers in I/O Boxes — Erases any icons in the I/O boxes in the
Control Program window and fills each box with the associated
input or output number.
Master-Reset selection
Master reset clears all ties and presets, all output mutes, and resets all I/O
grouping.
Master reset does not reset the Internet protocol (IP) settings.
N
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Matrix Software, cont’d
Using Emulation mode
Emulation mode allows you to set up the software without attaching the switcher to
the computer. To use Emulation mode, do the following:
1.
Double-click the Matrix Switchers Control Program icon in the Extron
Electronics group or folder.
2.
3.
Choose Emulate, and click OK.
Choose an emulation file to open, and click OK. The file DEMO.MTX provides
a sample of a completed matrix setup. Selecting the file NEW.INI or clicking
Cancel provides a blank setup to get you started.
4.
5.
6.
Enter the file name under which you want to save any changes to the file, and
click OK.
Select the number of video boards, audio boards, and matrix model for which
you are preparing a configuration, and click OK.
Continue using the program as described on page 5-7.
Using the help system
For information about program features, you can access the help program in any of
the following ways:
•
•
•
From the Extron Electronics program folder or group, double-
click on the MATRIX Switcher Help icon (shown at right).
From within the Matrix Switchers Control Program, click on the
Help menu on the main screen.
From within the Matrix Switchers Control Program, press the F1 key.
Button-Label Generator Program
The Button Label Generator software creates labels that you can place in the
translucent covers above and below the input and output pushbuttons. You can
create labels with names, alphanumeric characters, or even color bitmaps for
covers.
Installing the Button-Label Generator software
The Extron Button Label Generator is available on the Extron Web site,
www.extron.com, under the Download tab. Click the Software link (figure 5-17),
and download and install the program.
Figure 5-17 — Location of software on the web site
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The Button Label Generator software is also included on the Extron Software
Products CD-ROM that accompanied the switcher.
N
By default, the Windows installation creates a
C:\Program Files\Extron\ButtonLabelGenerator directory and places the Button
Label Generator icon into a group or folder named “Extron Electronics”.
Using the Button-Label Generator software
1.
To run the Button-Label Generator program, click Start > Programs >
Extron Electronics > Button Label Generator > Button Label Generator.
The Button-Label Generator window appears (figure 5-18).
Figure 5-18 — Extron’s Button-Label Generator window
2.
3.
4.
In the Systems selection box, choose the Matrix Switchers 6464 option to
match the button label size and quantities for your Fiber Matrix switcher.
Using standard Windows controls, you can create and print labels that can be
placed in the clear button caps on the front panel of the switcher.
Click the Clear All Buttons button and create new labels as many times as
necessary to make all of the button labels that you need.
To access the help program, click the Help menu.
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Matrix Software, cont’d
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HTML Operation
The switcher can be controlled and operated through its LAN port, connected
via a LAN or WAN, using a web browser such as Microsoft® Internet Explorer®.
The browser’s display of the switcher’s status or operation has the appearance of
web pages. This chapter describes the factory-installed HTML pages, which are
always available and cannot be erased or overwritten.
If your Ethernet connection to the matrix switcher is unstable, try turning
off the proxy server in your Web browser. In Internet Explore, click Tools >
Internet Options > Connections > LAN Settings, uncheck the Use a proxy
server... box, and then click OK.
N
Opening the Switcher’s Embedded Web Pages
Access the switcher using HTML pages as follows:
1.
Start the Web browser program.
2.
Click in the browser’s Address field.
3.
Enter the Matrix IP address in the browser’s Address field.
If the local system administrators have not changed the value, the factory-
specified default, 192.168.254.254, is the correct value for this field.
N
4.
If you want the browser to display a page other than the default page (such as
a custom page that you have uploaded), enter a slash (/) and the file name to
open.
The browser’s Address field should display the address in the following format:
xxx.xxx.xxx.xxx/{optional_file_name.html}
N
The following characters are invalid in file names:
N
{space} + ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.
5.
Press the keyboard Enter key. The switcher checks to see if it is password
protected.
If the switcher is not password protected, it checks and downloads the HTML
pages (proceed to step 7).
If the switcher is password protected, the switcher downloads the Enter
Network Password page (figure 6-1).
Figure 6-1 — Enter Network Password page
A User name entry is not required.
N
6.
Click in the Password field and type in the appropriate administrator or user
password. Click the OK button.
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7.
The switcher checks several possibilities, in the following order, and then
responds accordingly:
a. Does the address include a specific file name, such as
10.13.156.10/file_name.html? If so, the switcher downloads that HTML
page.
b. Is there a file in the switcher’s memory that is named “index.html”?
If so, the switcher downloads “index.html” as the default startup page.
c. If neither of the above conditions is true, the switcher downloads the
factory-installed default startup page, “nortxe_index.html” (figure 6-2),
also known as the System Status page.
System Status Page
The System Status page (figure 6-2) provides an overall view of the status of
the matrix switcher, including individual voltages, and the serial port status
(if applicable). The System Status page is the default page that the switcher
downloads when you connect to the switcher. Access the System Status page from
other pages by clicking the Status tab.
Refresh
Input Link
Figure 6-2 — System Status page
The status web page periodically updates itself to reflect the latest status of the
switcher components. If a variable changes, the display shows the change the next
time it updates.
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HTML Operation, cont’d
Input Link page
You can view the status of each I/O board slot on the Input Link page (figure 6-3).
Click the Input Link link to the left of the Status page to download the Input Link
page. The Input Link page automatically updates itself every 30 seconds to show
the latest status of installed boards, LC connector installation, and input signal
presence.
System Status
Refresh
Figure 6-3 — Input Link page
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System Settings Page
The Fiber Matrix switcher downloads the System Settings page (figure 6-4) when
you click the Configuration tab. The screen consists of fields in which you can
view and edit IP administration and system settings. You can access the Email
Settings and Passwords pages by clicking the appropriate link. See appendix A,
“Ethernet Connection”, for basic information about IP addresses and subnetting.
Refresh
Select Passwords
Select Email Settings
Select Firmware Upgrade
Figure 6-4 — System Settings page
On password-protected connections, there are two levels of protection:
administrator and user. Administrators have full access to all switching capabilities
and editing functions. Users can create ties, create and recall presets, set output
mutes, and view all settings with the exception of passwords.
IP Settings fields
The IP Settings fields provide a location for viewing and editing settings unique
to the Ethernet interface. After editing any of the settings on this page, click the
Submit button at the bottom of the page.
Unit Name field
The Unit Name field contains the name used as the “from” information when the
switcher e-mails notification of its failed or repaired status. This name field can be
changed to any valid name, up to 24 alphanumeric characters.
The following characters are invalid in the matrix name:
+ ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.
N
DHCP radio buttons
The DHCP On radio button directs the switcher to ignore any entered IP addresses
and to obtain its IP address from a Dynamic Host Configuration Protocol (DHCP)
server (if the network is DHCP capable). The DHCP Off radio button turns DHCP
off. Contact the local system administrator to determine if DHCP is appropriate.
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HTML Operation, cont’d
IP Address field
The IP Address field contains the IP address of the connected switcher. This value
is encoded in the switcher’s flash memory.
Standard IP protocol consists of addresses comprised of four 1-, 2-, or 3-digit
numeric subfields, properly called octets, separated by dots (periods). Each field
can be numbered from 000 through 255. Leading zeroes, up to 3 digits total per
field, are optional. Values of 256 and above are invalid.
The factory-installed default address is 192.168.254.254, but if this conflicts with
other equipment at your installation, you can change the IP address to any valid
value.
IP address changes can cause conflicts with other equipment. Only local system
administrators should change IP addresses.
N
Gateway IP Address field
The Gateway IP Address field identifies the address of the gateway to the mail
server to be used if the switcher and the mail server are not on the same subnet.
Standard IP protocol rules apply to the Gateway IP address
Subnet Mask field
The Subnet Mask field is used to determine whether the switcher is on the same
subnet as the mail server when you are subnetting. For more information, see
“Subnetting — A Primer”, in appendix A, “Ethernet Connection”.
MAC Address field
The Media Access Control (MAC) Address is hardcoded in the switcher and cannot
be changed.
Firmware field
The Firmware field identifies the installed firmware version. This field is
hardcoded in the switcher and cannot be changed.
Model field
The Model field identifies the number of video and audio inputs and outputs. This
field is hardcoded in the switcher and cannot be changed.
Part Number field
The Part Number field identifies the part number of your switcher. This field is
hardcoded in the switcher and cannot be changed.
Date/Time Settings fields
The Date/Time Settings fields (figure 6-5) provide a location for viewing and
setting the time functions.
Figure 6-5 — Date/Time Settings fields
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Change the date and time settings as follows:
1.
Click the desired variable’s drop box. The adjustable variables are month,
day, year, hours, minutes, AM/PM, and (time) zone. A drop-down scroll box
appears (the year drop box is selected in figure 6-5).
2.
Click and drag the slider or click the scroll up button or the scroll down
button until the desired variable is visible.
3.
Click the desired variable.
If setting the time, set the local time. The Zone variable allows you to then enter
the offset from Greenwich Mean Time (GMT).
N
The Zone field identifies the standard time zone selected and displays the
amount of time, in hours and minutes, that the local time varies from the GMT
international time reference.
N
4.
5.
Repeat steps 1 through 3 for other variables that need to be changed.
If appropriate, select the appropriate Daylight Saving radio button to turn on
the daylight savings time feature for your region or nation.
When Daylight Saving Time is turned on, the switcher automatically updates its
internal clock between Standard Time and Daylight Saving Time in the spring
and fall on the date that the time change occurs in the country or region selected.
When Daylight Saving Time is turned off, the switcher does not adjust its time
reference.
N
6.
Click the Submit button.
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6-7
HTML Operation, cont’d
Passwords page
Access the Passwords page (figure 6-6) by clicking the Passwords link on the
System Settings page.
Select System Settings
Refresh
Select Email Settings
Select Firmware Upgrade
Figure 6-6 — Passwords page
The fields on the Passwords page are for entering and verifying administrator and
user passwords. Passwords are case sensitive and are limited to 12 upper-case and
lower-case alphanumeric characters. Each password must be entered twice; once
in the Password field and then again in the Re-enter Password field. Characters in
these fields are masked by asterisks (*****). If you do not want to password protect
an access level, leave the Password field and the Re-Enter password field blank.
After entering the desired password in both fields, click the Submit button.
An administrator password must be created before a user password can be
created.
N
To clear an existing password so that no password is required, clear any existing
password, enter a single space character in the Password and Re-enter Password
fields, and click the Submit button.
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Email Settings page
Reach the Email Settings page (figure 6-7) by clicking the Email Settings link on
the System Settings page. The Email Settings page has fields for setting up the
switcher’s e-mail notification capabilities. For the e-mail settings and for each row
of the e-mail notification settings, click the Edit button to make the fields available
for editing. The button changes to Save. After editing the associated settings with,
click the Save button.
Select System Settings
Select Passwords
Refresh
Select Firmware Upgrade
Figure 6-7 — Email Settings page
Mail IP Address field
The Mail IP Address field displays the IP address and the domain name of the
e-mail server for the facility in which the Fiber Matrix switcher is installed.
Standard IP protocol rules apply to the Mail IP address
Domain Name field
The Domain Name field displays the domain name that the Fiber Matrix switcher
uses to log on to the e-mail server. Standard domain name conventions (for
example: xxx.com) apply.
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6-9
HTML Operation, cont’d
The following characters are invalid in a domain name:
N
{space} @ + ~ , = ‘ [ ] { } < > ’ “ ; : | \ and ?.
Email Address fields
The eight Email Address fields identify the e-mail addresses of the personnel to
whom the Fiber Matrix switcher e-mails notification of its failure and repair status.
Standard e-mail address conventions (nnnnn@xxx.com) apply.
The check boxes and drop boxes associated with each address field permit the
operator to specify specific criteria under which the switcher will e-mail recipients.
In the associated Missing Input drop boxes, select the inputs to monitor for
presence or absence of a signal. Check the Fans and Power boxes to monitor the
cooling and power supplies. In the associated Email Options drop box, select
whether the recipient is to be e-mailed of failures, fixes, both, not notified, or to
be removed from the e-mail list. The Suspend option is useful for temporarily
removing personnel from the e-mail list when they are unavailable, such as on
travel or vacation. Deleting an e-mail addressee and clicking the Submit button
removes the recipient from e-mail notification completely.
Firmware Upgrade page
The Firmware Upgrade page provides a way to replace the firmware that is coded
on the switcher’s control board without taking the switcher out of service, opening
the switcher enclosure, and replacing the firmware chip. Access the Firmware
Upgrade page (figure 6-8) by clicking the Firmware Upgrade link on the System
Settings page.
Select System Settings
Passwords
Select Email Settings
Refresh
Figure 6-8 — Firmware Upgrade page
Update the switcher firmware as follows:
The Firmware Upgrade page is only for replacing the firmware that controls
all switcher operation. To insert your own custom HTML pages, see “File
Management Page”, on page 6-12.
N
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1.
Visit the Extron Web site, www.extron.com, select the Fiber Matrix 6400
product category, select the latest firmware installation package (*.exe file) for
the switcher, and download the file. Note the folder to which you save the
firmware file.
2.
3.
4.
5.
6.
Run the executable (*.exe) file to decompress the firmware file.
Connect the PC to the Fiber Matrix switcher via the switcher’s LAN port.
Access the Fiber Matrix switcher using HTML pages.
Click the Configuration tab.
Click the Firmware Upgrade link (figure 6-9).
6
7
10
NOTE This screen is shown for
example only.
For the Fiber Matrix 6400,
the firmware file selected and
shown is “Fiber Matrix 6400”.
9
Figure 6-9 — Firmware upgrade
7.
8.
Click the Browse button. A Choose File window appears.
Navigate to the folder where you saved the firmware upgrade file. Select the
file.
Valid firmware files must have the file extension “.S19”. Any other file
extension is not a firmware upgrade.
N
N
The original factory-installed firmware is permanently available on the
Fiber Matrix switcher. If the attempted firmware upload fails for any reason, the
switcher automatically reverts to the factory-installed firmware.
9.
Click the Open button.
10. Click the Upload button. The firmware upload to the Fiber Matrix switcher
may take a few minutes.
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6-11
HTML Operation, cont’d
File Management Page
To delete files such as HTML pages from the switcher or to upload your own files
to the switcher, click the File Management tab. The switcher downloads the File
Management HTML page (figure 6-10).
Figure 6-10 — File Management page
The files listed in figure 6-10 are shown for example only and may not be present
on your switcher.
N
To delete a file, click the Delete button associated with a file.
Upload your own files as follows:
The following characters are invalid in file names:
N
{space} + ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.
1.
Click the Browse button.
2.
Browse through your system and select the desired file(s).
If you want one of the pages that you create and upload to be the default startup
page, name that file “index.html”.
N
3.
Click the Upload File button. The file(s) that you selected appear(s) in the list.
Special Characters
The HTML language reserves certain characters for specific functions. The switcher
does not accept these characters as part of preset names, the switcher’s name,
passwords, or locally created file names.
The switcher rejects the following characters:
{space} + ~ , @ = ‘ [ ] { } < > ’ “ semicolon (;) colon (:) | \ and ?.
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Maintenance and Modifications
Removing and Installing the I/O Board or Blank Panel
The Fiber Matrix 6400 fiber optic I/O boards output continuous invisible
light, which may be harmful and dangerous to the eyes; use with caution.
W
Do not look into the rear panel fiber optic cable connectors or into the
•
fiber optic cables themselves.
Plug the attached dust caps into the optical transceivers when the fiber
optic cable is unplugged.
•
As factory configured, the fiber optic I/O boards are configured as either
100 percent singlemode or 100 percent multimode, but you can remove a fiber
optic transceiver module (one input and one output) of one transmission mode
and replace it with a block of the other transmission mode.
N
You can mix transmission mode transceiver modules on a fiber optic I/O board,
provided that you ensure that each fiber cable and connected devices are the
appropriate transmission mode for the transceiver module.
Typically, singlemode fiber has a yellow jacket and multimode cable has an
orange jacket.
Unlike the FOX 500 transmitters and receivers, which output an optical
stream on one connector in a block and receive a return optical stream on the
second connector in the same block, the fiber optic I/O board uses one connector
on the block as an input and the second connector on the same block as a separate
output.
N
N
For proper cooling and air flow, boards and/or blank panels should be installed in
all locations during normal switcher operations.
Circuit boards can be replaced for fault correction or to accommodate SDI/HD-SDI
(electric) signals. They can be added or removed to increase or decrease the I/O
configuration (size) of the Fiber Matrix.
See figure 7-1. Each I/O board is identified by the input and output numbers supported
by the board position (1 - 8, 9 - 16, and so on) The transceiver modules on fiber optic
I/O boards and the BNC connectors on SDI/HD-SDI boards are identified asAthrough H.
I#1
I#2
I#3
I#4
I#5
I#6
I#7
I#8
O#1
O#2
O#3
O#4
O#5
O#6
O#7
O#8
IN
IN
IN
IN
IN
IN
IN
IN
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
Slot 1
Slot 2
A
B
C
D
D
E
F
F
G
G
H
H
RESET
IN
IN
IN
IN
IN
IN
IN
IN
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
A
B
C
E
Slot 3
No board
installed
O#9 O#10
I#9
O#11
I#10
O#12
O#13 O#14
I#13
O#15
I#14
O#16
I#15
I#11
I#12
I#16
A
B
C
D
E
F
G
H
A
B
C
D
E
F
G
H
Slot 4
MUTI-RATE SDI INPUTS
MUTI-RATE SDI OUTPUTS
IN
IN
IN
IN
IN
IN
IN
IN
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
I#26
I#28
I#30
I#32
O#26 O#28 O#30 O#32
O#25 O#27 O#29 O#31
I#25
I#27
I#29 I#31
Figure 7-1 — Arrangement of inputs and outputs on the I/O boards
Locations A through H correspond to the input and output numbers identified
by the board position numbers. (For example, the input and output numbers
supported by the I/O board in location 17 - 24 are as follows: A = 17, B = 18, C = 19,
D = 20, E = 21, F = 22, G = 23, and H = 24.)
On the fiber optic I/O boards, locations A through H correspond to the transceiver
modules, each of which includes an input and an output. Therefore, locations A
through H are numbered from left to right.
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On the SDI/HD-SDI I/O boards, inputs and outputs are grouped separately, with
inputs A through H on the left and outputs A through H on the right.
Removing the I/O board or blank panel
Remove an I/O board or blank panel as follows:
The I/O boards are hot-swappable. You do not need to power down the switcher
to remove an I/O board.
N
1.
2.
For an I/O board, disconnect any connected cables.
Rotate the left and right knurled knobs to completely loosen the captive
screws.
3.
Gently pull on the knurled knobs/captive screws to loosen the board or panel
from the backplane.
4.
Slide the board or panel out of the chassis (figure 7-2).
Do not touch the electronic components or the connectors on the backplane
or on the circuit boards without being electrically grounded. Handle
circuit boards by their edges only. ESD can damage circuits, even if you
cannot feel, see, or hear it.
C
5.
Place the removed board on an anti-static surface or in an anti-static container.
Align with Plastic Guides
IN
OUT
IN
IN
H
H
IN
IN
OUT
OUT
OUT
OUT
IN
IN
G
G
OUT
OUT
IN
IN
F
F
IN
H
OUT
OUT
OUT
E
E
IN
G
IN
IN
OUT
OUT
OUT
IN
F
D
D
IN
IN
OUT
IN
OUT
OUT
E
OUT
C
C
IN
IN
IN
IN
H
OUT
OUT
OUT
OUT
B
B
IN
IN
1
D
IN
IN
G
I
I
OUT
OUT
OUT
OUT
A
A
C
IN
IN
F
9
IN
RESET
LNIK
OUT
OUT
OUT
OUT
ATC
LNA
B
E
IN
C
C
IN
IN
1
IN
IN
OUT
IN
OUT
OUT
OUT
OUT
OUT
A
B
B
IN
IN
D
D
IN
IN
D
IN
5-32
OUT
OUT
OUT
OUT
OUT
A
A
C
C
IN
IN
C
IN
3-40
OUT
OUT
OUT
B
B
IN
IN
B
IN
Y
1-48
OUT
OUT
OUT
WER S
PO
A
Y
A
PRIMA
IN
49-56
A
ANTz
57-64
REDUND
100-2
1
4
.
0
2
V
A
MA5X./0
Knurled Knobs
Y
PRIMAR
100-2 MAX0./60H
z
1
4
.
0
2
V
A
5
CA
,
ANAHEIM
Figure 7-2 — I/O board replacement
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7-3
Maintenance and Modifications, cont’d
Installing the I/O board or blank panel
The I/O boards are hot-swappable. You do not need to power down the switcher
N
to install an I/O board.
Install an I/O board or blank panel as follows:
Do not touch the electronic components or the connectors on the backplane
C
or on the circuit boards without being electrically grounded. Handle
circuit boards by their edges only. ESD can damage circuits, even if you
cannot feel, see, or hear it.
1.
For an I/O board, orient the board to be installed so that transceiver module A
(fiber board) or input BNC A (SDI/HD-SDI board) is on the left and
transceiver module or output BNC H is on the right
2.
3.
For an I/O board, align the board with the left and right chassis guides
(figure 7-2).
Gently slide the board or blank panel into the enclosure. For an I/O board,
slide the board toward the front panel until it meets resistance.
4.
5.
Gently seat the board or panel in the backplane.
Tighten the left and right knurled knobs/captive screws to lock the board or
panel in place.
If necessary, use a screwdriver to tighten the knurled knobs/captive screws.
N
Removing and Installing the Power Supply Module
Removing the power supply module
The two power supply modules (primary power supply and redundant power
supply) are identical and hot-swappable. Each power supply module has a
2-color LED, visible on the rear panel, that indicates the status of the power supply
outputs. If the LED is lit green, the power supply is operating normally. If the LED
is lit red, the supply has failed and should be replaced at the earliest opportunity.
The power supply modules are hot-swappable. Either power supply can be
removed without powering down the switcher.
N
Remove a power supply module as follows:
1.
2.
3.
Rotate the left and right knurled knobs to completely loosen the captive
screws.
Gently pull on the handle to loosen the power supply from the backplane
(figure 7-3).
Slide the power supply out of the chassis.
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IN
IN
IN
IN
IN
IN
IN
OUT
OUT
OUT
OUT
OUT
OUT
OUT
IN
IN
IN
IN
IN
IN
IN
H
H
H
H
H
H
H
OUT
OUT
OUT
OUT
OUT
OUT
OUT
IN
IN
IN
IN
IN
IN
IN
G
G
G
G
G
G
G
OUT
OUT
OUT
OUT
OUT
OUT
OUT
IN
IN
IN
IN
IN
IN
IN
F
F
F
F
F
F
F
OUT
OUT
OUT
OUT
OUT
OUT
OUT
E
E
E
E
E
E
E
IN
IN
IN
IN
IN
IN
IN
OUT
OUT
OUT
OUT
OUT
OUT
OUT
D
D
D
D
D
D
D
IN
IN
IN
IN
IN
IN
IN
OUT
OUT
OUT
OUT
OUT
OUT
OUT
C
C
C
C
C
C
C
IN
IN
IN
IN
IN
IN
IN
OUT
OUT
OUT
OUT
OUT
OUT
OUT
B
B
B
B
B
B
B
IN
IN
IN
IN
IN
IN
IN
1-8
OUT
OUT
OUT
OUT
OUT
OUT
OUT
A
A
A
A
A
A
A
T
9-16
RESE
LNIK
ATC
Y
LNA
1
WER S
ANT PO
REDUN
5-32
3-40
Knurled Knobs
Y
1-48
WER SUPPL
PO
Y
PRIMAR
49-56
Align with Plastic Guides
ANTz
57-64
REDUND
100-2 MA./
1
4
.
0
2
V
A
5
Y
PRIMAR
100-2 MAX0./60H
z
1
4
.
0
2
V
A
5
CA
,
ANAHEIM
Knurled Knobs
Figure 7-3 — Power supply replacement
Installing the power supply module
The power supply modules are hot-swappable. You do not need to power down
the switcher to install a power supply.
N
Install a power supply module as follows:
1.
2.
Orient the power supply module to be installed with the LED to the right.
Align the flanges on the power supply module with the left and right power
supply guides (figure 7-3).
3.
Gently slide the power supply module into the enclosure until the power
supply meets resistance.
4.
5.
Gently seat the power supply in the backplane.
Tighten the left and right knurled knobs/captive screws to lock the power
supply in place.
If necessary, use a screwdriver to tighten the knurled knobs/captive screws.
N
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7-5
Maintenance and Modifications, cont’d
Removing and Installing Button Labels
out, write button information in each button area as desired, and put them in the
switcher’s input or output buttons’ windows. You can also create labels using the
Button-Label Generator software (see chapter 5, “Matrix Software”).
Installing labels in the matrix switcher’s buttons
Install new labels in the matrix switcher’s front panel buttons as follows:
1.
Remove the button from the Fiber Matrix; use a small, flat bladed screwdriver
such as an Extron Tweeker to gently pry a button out from the front panel
(figure 7-4).
Base
TEXT
Diffuser
Clear Lens
Button Label
Pry the two
pieces apart.
Separating the two-
piece button here at
the corner.
Figure 7-4 — Illuminated button label replacement
2.
3.
Locate the notch in the corner of one side of the clear button cap lens.
Separate the white backing (diffuser) from the clear button cap (lens); insert
the blade of the small screwdriver into the corner notch and gently twist the
blade.
4.
5.
6.
Save the translucent, white diffuser, but remove the text/label insert from the
transparent button cap lens.
Insert the replacement button label into the button cap. Check for correct
label orientation.
Align the white diffuser plate with the cap (lens). The bumps on the diffuser
plate should be aligned (top and bottom) with the notches on the clear button
cap. Firmly snap it into place.
7.
8.
Align the tabs on the Fiber Matrix’s base with the notches on the diffuser
plate. Gently, but firmly, press the reassembled button into place in the
switcher’s front panel.
Repeat steps 1 to 7 as needed to relabel other buttons.
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Maintenance and Modifications, cont’d
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Ethernet Connection
Ethernet Link
The rear panel Ethernet connector on the Fiber Matrix
switcher can be connected to an Ethernet LAN or WAN.
This connection makes SIS control of the switcher possible
using a computer connected to the same LAN.
Ethernet connection
The Ethernet cable can be terminated as a straight-through cable or a crossover
cable and must be properly terminated for your application (figure A-1).
•
Crossover cable — Direct connection between the computer and the
Fiber Matrix switcher
•
Patch (straight-through) cable — Connection of the Fiber Matrix switcher to
an Ethernet LAN
Patch (straight) cable
Side 1
Side 2
Pin
1
Wire color
Pin
1
Wire color
White-orange
Orange
White-orange
Orange
2
2
3
White-green
Blue
3
White-green
Blue
4
4
Side
Pins:
5
White-blue
Green
5
White-blue
Green
12345678
RJ-45
connector
6
6
7
White-brown
Brown
7
White-brown
Brown
8
8
Crossover cable
Side 1
Side 2
Pin
1
Wire color
White-orange
Orange
Pin
1
Wire color
Insert
Twisted
Pair Wires
White-green
Green
2
2
3
White-green
Blue
3
White-orange
Blue
4
4
5
White-blue
Green
5
White-blue
Orange
6
6
7
White-brown
Brown
7
White-brown
Brown
8
8
Figure A-1 — RJ-45 connector pinout tables
Default IP address
To access the Fiber Matrix switcher via the LAN port, you need the switcher’s IP
address. If the address has been changed to an address comprised of words and
characters, you can determine the actual numeric IP address using the Ping utility.
If the address has not been changed, the factory-specified default is 192.168.254.254.
Ping can also be used to test the Ethernet link to the Fiber Matrix switcher.
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Pinging to determine Extron IP address
The Ping utility is available at the DOS prompt. Ping tests the Ethernet interface
between the computer and the Fiber Matrix switcher. Ping can also be used to
determine the actual numeric IP address from an alias and to determine the web
address.
Ping the switcher as follows:
1.
2.
3.
4.
On the Windows task bar, click on Start > Run.
At the Open prompt, type command.
Click the OK button.
Enter
At the DOS prompt, type ping{IP address} and then press
computer returns a display similar to as shown below.
. The
The line Pinging ... reports the actual numeric IP address, regardless of
whether you entered the actual numeric IP address or an alias name.
C:\>ping 192.168.254.254
Pinging 192.168.254.254 with 32 bytes of data:
Reply from 192.168.254.254: bytes=32 time<10ms TTL=128
Reply from 192.168.254.254: bytes=32 time<10ms TTL=128
Reply from 192.168.254.254: bytes=32 time<10ms TTL=128
Reply from 192.168.254.254: bytes=32 time<10ms TTL=128
Ping statistics for 192.168.254.254:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
Pinging to determine Web IP address
The Ping utility has a modifier, -a, that directs the command to return the Web
address rather than the numeric IP address.
Enter
At the DOS prompt, type ping -a{IP address} and then press
. The
computer’s return display is similar to the Ping response shown in the figure
above, except that when you specify the -a modifier, the line Pinging mail... reports
the web IP address rather than the numeric IP address, regardless of whether you
entered the actual numeric IP address or an alias name.
Connecting as a Telnet client
The Microsoft Telnet utility is available from the DOS prompt. Telnet allows you to
input SIS commands to the Fiber Matrix switcher from the PC via the Ethernet link
and the LAN.
Access the DOS prompt and start Telnet as follows:
1.
2.
3.
On the Windows task bar, click on Start > Run.
At the Open prompt, type command.
Click the OK button.
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A-3
Ethernet Connection, cont’d
Enter
4.
At the DOS prompt, type telnetand then press
a display similar to as shown below.
. The computer returns
Microsoft (R) windows 2000 (TM) Version 5.0 (Build 2195)
Welcome to Microsoft Telnet Client
Telnet Client Build 5.00.99203.1
Escape Character is 'CTRL+]'
Microsoft Telnet>
Telnet tips
It is not the intention of this manual to detail all of the operations and functionality
of Telnet; however, some basic level of understanding is necessary for operating the
Fiber Matrix switcher via Telnet.
Open
Connect to the Fiber Matrix switcher using the Open command. Once you are
connected to the switcher, you can enter the SIS commands the same as you would
if you were using the RS-232 link.
Connect to the Fiber Matrix switcher as follows:
Enter
1.
At the Telnet prompt, type open{IP address} and then press
.
If the switcher is not password protected, no further prompts are displayed
until you break or disconnect the connection to the Fiber Matrix.
If the switcher is password protected, Telnet displays the password prompt.
Enter
2.
If necessary, at the password prompt, type {password} and then press
.
Connection to the switcher via the Ethernet can be password protected. There
are two levels of password protection: administrator and user. A person
logged on as an administrator has full access to all Fiber Matrix switching
capabilities and editing functions. Users can select video and/or audio for
output, select test patterns, set RGB and audio mutes, select a blue screen, and
view all settings with the exception of passwords. By default, the Fiber Matrix
switcher ships with both passwords set to {carriage return}.
Once you are logged in, the switcher returns either Login Administrator or
Login User. No further prompts are displayed until you break or disconnect
the connection to the Fiber Matrix switcher.
Escape character and Esc key
When Telnet is first started, the utility advises that the Escape character is ‘Ctrl+]’.
E
Many SIS commands include the keyboard
key. Consequently, some confusion
may exist between the Escape character and the Escape key.
]
Ctrl
The Telnet Escape character is a key combination, the
key and the
key
pressed simultaneously, that returns you to the Telnet prompt while leaving the
connection to the Fiber Matrix switcher intact.
E
The Escape key is the
key on the computer keyboard.
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Local echo
Once connected to the Fiber Matrix switcher, by default, Telnet does not display
your keystrokes on the screen. SIS commands are typed in blindly and only the
SIS responses are displayed on the screen. To command Telnet to show keystrokes,
Enter
at the Telnet prompt, type set local_echoand then press
before you open
the connection to the switcher.
With local echo turned on, keystrokes and the switcher’s responses are displayed
on the same line. For example: 1*1!In1 Out1 All, where 1*1! is the SIS command
and In1 Out1 All is the response.
With local echo turned on, all keystrokes are displayed, even those that should be
masked, such as the password entry. For example, when entering a password with
local echo turned on, you see a display such as a*d*m*i*n*, where admin is the
keyed in password and ***** is the masked response.
You can turn off local echo by typing unset local_echoand then pressing
[Enter] at the Telnet prompt. If you are connected to the Fiber Matrix switcher and
need to access the Telnet prompt to turn local echo off, type the Escape character
]
Ctrl
(
+
).
Set carriage return-line feed
Unless commanded otherwise, Telnet transmits a line feed character only (no
Enter
carriage return) to the connected switcher when you press the
key. This is
the correct setting for SIS communication with the switcher. The Telnet set crlf
command forces Telnet to transmit carriage return and line feed characters when
Enter
is pressed, but if crlf is set, the SIS link with the switcher does not function
properly.
Close
To close the link to the switcher, access the Telnet prompt by typing the Escape
]
Ctrl
Enter
character (
+
). At the Telnet prompt, type close, and then press
.
Help
For Telnet command definitions, at the Telnet prompt, type ?and then press
[Enter].
Quit
Exit the Telnet utility by typing quitand then pressing [Enter] at the Telnet
prompt. If you are connected to the Fiber Matrix switcher, access the Telnet prompt
]
Ctrl
by typing the Escape character (
+
).
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Ethernet Connection, cont’d
Subnetting — A Primer
It is not the purpose of this manual to describe TCP/IP protocol in detail. However,
some understanding of TCP/IP subnetting (a subnet is a subset of a network — a
set of IP devices that have portions of their IP addresses in common) is necessary in
order to understand the interaction of the Fiber Matrix switcher and the mail server
gateway. To understand subnetting at the level required to install and operate the
Fiber Matrix switcher, you must understand the concepts of a gateway, local and
remote devices, IP addresses and octets, and subnet masks and octets.
Gateways
The Fiber Matrix switcher can communicate with the e-mail server that the
switcher uses for e-mail notification directly (if they are on the same subnet) or
the communication can be routed via a gateway (a computer that provides a link
between different subnets).
Local and remote devices
The local and remote devices are defined from the point of view of the function
being described. In this manual, subnetting is an issue when you are using
e-mail notification, which may include subnetting, the matrix switcher is the local
device and the e-mail server is the remote device.
IP addresses and octets
Valid IP addresses consist of four 1-, 2-, or 3-digit numeric subfields, properly called
octets, separated by dots (periods) as shown below. Each octet can be numbered
from 000 through 255. Leading zeroes, up to three digits total per octet, are
optional. Values of 256 and above are invalid.
Typical IP Address: 192.168.254.254
Octets
Subnet masks and octets
The subnet mask (shown below) is used to determine whether the local and remote
devices are on the same subnet or different subnets. The subnet mask consists
of four numeric octets separated by dots. Each octet can be numbered from
000 through 255. Leading zeroes, up to three digits total per octet, are optional.
Each octet typically contains either 255 or 0. The octets determine whether or not
the same octets of two IP addresses will be compared when determining if two
devices are on the same subnet.
255 indicates that this octet will be
0 indicates that this octet will not be
compared between two IP addresses.
compared between two IP addresses.
Typical Subnet Mask: 255.255.0.0
Octets
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Determining whether devices are on the same subnet
To determine the subnet, the local device’s IP address is compared to the remote
device’s IP address (below). Each address’s octets are compared or not compared,
depending on the value in the related subnet mask octet.
•
If a subnet mask octet contains the value 255, the related octets of the local
device’s address and the remote device’s IP address are unmasked.
Unmasked octets are compared (indicated by ? in the figure below).
•
If the subnet mask octet contains the value 0, the related octets of the local
device’s and remote device’s IP addresses are masked.
Masked octets are not compared (indicated by X in the figure below).
If the unmasked octets of the two IP addresses match (indicated by = in the
figure below) (example 1), the two addresses are on the same subnet.
If the two unmasked fields do not match (indicated by ≠ in the figure below)
(example 2 and example 3), the addresses are not on the same subnet.
Example 1
Local IP Address: 192.168.254.254
Example 2
192.168.254.254
Example 3
192.168.254.254
Subnet Mask: 255.255.0.0 (?.?.X.X) 255.255.0.0 (?.?.X.X) 255.255.0.0 (?.?.X.X)
Remote IP Address: 192.168.2.25
190.190.2.25
≠.≠.X.X — No match =.≠.X.X — No match
(Different subnet) (Different subnet)
192.190.2.25
Match?: =.=.X.X — Match
(Same subnet)
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Ethernet Connection, cont’d
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Specifications, Part Numbers, Accessories
Specifications
The Fiber Matrix 6400 fiber optic I/O boards are class 1 laser products. They meet the safety
regulations of IEC-60825, FDA 21, CFR 1040.10, and FDA 21 CFR 1040.11.
N
Optical specifications
Number/type ................................ 8 single mode or 8 multimode fiber optic inputs and outputs per I/O card
Only one fiber is required to transmit video, audio, and unidirectional data. A second fiber is
required to transmit return data for bidirectional control/communication.
N
Connectors ..................................... 8 LC connectors per I/O card
Operating distance........................ 30 km (18.75 miles) with singlemode (SM) cables with a FOX 500 DA6 SM or
FOX 500 TX/RX SM
0.15 km (492’) with multimode (MM) cables with a FOX 500 DA6 MM or
FOX 500 TX/RX MM
Operating distance is approximate. These are typical distances. The maximum distance may
be greater than these typical numbers depending on factors such as fiber type, fiber bandwidth,
connector splicing, losses, modal or chromatic dispersion, environmental factors, and kinks.
N
Nominal peak wavelength........... 850 nm for multimode (MM), 1310 nm for single mode (SM)
Transmission power
Singlemode......................... -5 dBm, typical
Multimode.......................... -5 dBm, typical
Maximum receiver sensitivity
Singlemode......................... -18 dBm, typical
Multimode.......................... -12 dBm, typical
Optical loss budget
Singlemode......................... 13 dB, maximum
Multimode.......................... 7 dB, maximum
Maximum channel data rate........ 4.25 Gbps
Video
Routing ........................................... 8 x 8 up to 64 x 64 unidirectional (TX) matrix or
4 x 4 up to 32 x 32 bidirectional (TX/RX) matrix
Gain................................................. Unity
Pixel data bit depth....................... 8 bits per channel, 3 channels (R, G, B)
Maximum resolution .................... 1600x1200 @ 60 Hz, digitized pixel for pixel; higher resolutions up to
2048x1120, undersampled
Video/audio input
Number/signal type..................... 8 to 64 fiber optic signals
Connectors ..................................... 8 LC connectors per I/O card
Input comes from an Extron FOX 500 TX transmitter, FOX 500 DA6, or FOX 500 DVI
transmitter.
N
Video/audio output
Number/signal type..................... 8 to 64 fiber optic signals
Connectors ..................................... 8 LC connectors per I/O card
Output connects to an Extron FOX 500 RX receiver or FOX 500 DVI receiver.
N
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Digital video — 3G HD-SDI I/O board (multi-rate SDI)
Routing ........................................... 8 x 8 matrix per I/O card, up to 64 x 64
Gain................................................. Unity
Maximum data rate....................... 2.97 Gbps
Data types....................................... 8 or 10 bit
Operation standards..................... SMPTE 292M, SMPTE 259M, SMPTE 424M, ITU-RBT.601, ITU-RBT.1120
Digital video input — 3G HD-SDI I/O board (multi-rate SDI)
Number/signal type..................... 8 single link SDI, HD-SDI, or 3 Gbps HD-SDI
Connectors ..................................... 8 female BNC
Nominal level ................................ 0.80 Vp-p 10%
Impedance...................................... 75 ohms
Return loss...................................... <-15 dB @ 1 MHz to 1.5 GHz
Equalization................................... Automatic
Input cable equalization distance
HD-SDI
Extron SHR, Belden 1694A cable
492’ (150 m)
Extron HR, Belden 1505A cable
328’ (100 m)
SDI
Extron SHR, Belden 1694A cable
984’ (300 m)
Extron HR, Belden 1505A cable
656’ (200 m)
The transmission distance varies depending on the signal resolution and on the type of cable,
graphic card, and display used in the system.
N
Digital video output — 3G HD-SDI I/O board (multi-rate SDI)
Number/signal type..................... 8 single link SDI, HD-SDI, or 3Gbps HD-SDI
Connectors ..................................... 8 female BNC
Nominal level ................................ 0.80 Vp-p 10%
Return loss...................................... <-15 dB @ 1 HHz to 1.5 GHz
DC offset......................................... 0.5 V with input at 0 offset
Re-clocking..................................... Automatic, or use available bypass mode for nonstandard rates
Jitter................................................. <0.2 VI
Rise/fall time (20-80%)
SDI....................................... 700 ps 100 ps
HD-SDI ............................... 250 ps 100 ps
Control/remote — switcher
Serial control port.......................... 1 bidirectional RS-232 or RS-422, 9-pin female D connector (rear panel)
1 bidirectional RS-232, 2.5 mm mini stereo jack (front panel )
Baud rate and protocol................. 9600 to 115200 baud, 9600 baud (default), 8 data bits, 1 stop bit, no parity
Serial control pin configurations
9-pin female D connector. RS-232: 2 = TX, 3 = RX, 5 = GND
RS-422: 2 = TX-, 3 = RX-, 5 = GND, 7 = RX+, 8 = TX+
Mini stereo jack.................. RS-232: tip = TX, ring = RX, sleeve = GND
Ethernet control port..................... 1 RJ-45 female connector
Ethernet data rate.......................... 10/100Base-T, half/full duplex with autodetect
Ethernet protocol........................... ARP, DHCP, ICMP (ping), TCP/IP, UDP, Telnet, HTTP, SMTP
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Specifications, Part Numbers, Accessories, cont’d
Default settings.............................. Link speed and duplex level = autodetected
IP address = 192.168.254.254
Subnet mask = 255.255.0.0
Gateway = 0.0.0.0
DHCP = off
Web server...................................... Up to 200 simultaneous sessions
3 MB nonvolatile user memory
Program control............................. Extron’s control/configuration program for Windows®
Extron’s Simple Instruction Set (SIS™)
Microsoft® Internet Explorer ver. 6 or higher, Telnet
General
Power*............................................. 2 (positive-negative), 100 VAC to 240 VAC, 50/60 Hz; internal
Enclosure without cards: 35 watts at 115 VAC, 60 Hz
Enclosure fully loaded with 8 cards: 115 watts at 115 VAC, 60 Hz
Each module card: 10 watts at 115 VAC, 60 Hz
*A redundant power supply is standard.
Temperature/humidity................ Storage: -40 to +158 °F (-40 to +70 °C) / 10% to 90%, noncondensing
Operating: +32 to +122 °F (0 to +50 °C) / 10% to 90%, noncondensing
Cooling ........................................... Fan, right to left (as viewed from front panel)
Rack mount.................................... Yes
Enclosure type ............................... Metal
Enclosure dimensions................... 12.25” H x 17.0” W x 12.25” D (7U high, full rack wide)
(31.1 cm H x 43.1 cm W x 31.1 cm D)
(Depth excludes connectors and front handles. Width excludes rack ears.)
Product weight (fully loaded)..... 35.8 lbs (16.2 kg)
Shipping weight ............................ 43 lbs (20 kg)
DIM weight
USA/Canada ..................... 146 lbs (63 kg)
International....................... 171 lbs (78 kg)
Vibration......................................... ISTA 1A in carton (International Safe Transit Association)
Regulatory compliance
Safety................................... CE, CUL, UL
EMI/EMC .......................... CE, C-tick, FCC Class A, ICES, VCCI
MTBF............................................... 30,000 hours
Warranty......................................... 3 years parts and labor
N
N
All nominal levels are at ±10%.
Specifications are subject to change without notice.
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Part Numbers and Accessories
Fiber Matrix switcher part numbers
The Fiber Matrix is custom-built to your requirements. You will need to specify
the the number, type, and transmission mode (for fiber optic boards) of I/O boards
desired when you order a unit. The following part numbers apply:
Matrix switcher part numbers
Fiber Matrix enclosure
Part number
60-878-01
Singlemode fiber optic 8x8 I/O board
Multimode fiber optic 8x8 I/O board
SDI/HD-SDI 8x8 I/O board
70-649-02
70-649-01
70-650-01
Included parts
These items are included in each order for a Fiber Matrix switcher:
Included parts
IEC power cords (2)
Rubber feet
Part number
Fiber Matrix User’s Manual
Extron Software Products CD
(Matrix Switchers Control Program and
Button-Label Generator)
Replacement/configuration change parts
The following parts can be ordered to change the size of the matrix or to replace
components:
Part
Part number
70-649-02
70-649-01
70-650-01
70-651-01
70-652-01
70-648-01
70-352-01
Singlemode fiber optic 8x8 I/O board
Multimode fiber optic 8x8 I/O board
SDI/HD-SDI 8x8 I/O board
Blank panel, 1 I/O board space
Blank panel, 2 I/O board space
Power supply module
Button cap and diffuser kit (set of 3 button cap assemblies)
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Specifications, Part Numbers, Accessories, cont’d
Accessories
These items can be ordered separately:
Accessory
Part number
MKP 1000 remote keypad
Black
60-239-02
60-239-03
60-239-05
60-239-52
60-239-53
60-298-01
White
RAL9010 white
WT (water-tight), black
WT (water-tight), white
MCP 1000M (master)
MKP 2000 X-X remote control panel
Black
60-682-02
60-682-03
60-682-05
White
RAL9010 white
MKP 3000
Black
60-708-02
60-708-03
60-708-05
White
RAL9010 white
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Extron’s Warranty
Extron Electronics warrants this product against defects in materials and workmanship for a period
of three years from the date of purchase. In the event of malfunction during the warranty period
attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option,
repair or replace said products or components, to whatever extent it shall deem necessary to restore
said product to proper operating condition, provided that it is returned within the warranty period,
with proof of purchase and description of malfunction to:
USA, Canada, South America,
and Central America:
Europe, Africa, and the Middle East:
Extron Electronics, Europe
Beeldschermweg 6C
3821 AH Amersfoort
The Netherlands
Extron Electronics
1001 East Ball Road
Anaheim, CA 92805, USA
Asia:
Japan:
Extron Electronics, Asia
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Extron Electronics, Japan
Kyodo Building
16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care,
electrical or mechanical abuse, abnormal operating conditions or non-Extron authorized modification
to the product.
If it has been determined that the product is defective, please call Extron and ask for an Applications
Engineer at (714) 491-1500 (USA), 31.33.453.4040 (Europe), 65.383.4400 (Asia), or 81.3.3511.7655 (Japan)
to receive an RA# (Return Authorization number). This will begin the repair process as quickly as
possible.
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of
loss or damage during shipment. Returned units must include the serial number and a description of
the problem, as well as the name of the person to contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to the
product and its quality, performance, merchantability, or fitness for any particular use. In no event
will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any
defect in this product even if Extron Electronics has been advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this
warranty may not apply to you.
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Extron Electronics, Asia
135 Joo Seng Rd. #04-01
PM Industrial Bldg., Singapore 368363
+800.7339.8766 +65.6383.4400
FAX +65.6383.4664
Extron Electronics, USA
1230 South Lewis Street
Anaheim, CA 92805
800.633.9876 714.491.1500
FAX 714.491.1517
Extron Electronics, Europe
Beeldschermweg 6C
3821 AH Amersfoort, The Netherlands
+800.3987.6673 +31.33.453.4040
FAX +31.33.453.4050
Extron Electronics, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
+81.3.3511.7655 FAX +81.3.3511.765
www.extron.com
© 2008 Extron Electronics. All rights reserved.
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