Eureka Vacuum Cleaner 4380 User Manual

Upright Vacuum Cleaner  
Owner’s Guide  
Household Type  
4380 – 4480 Series  
Index  
Important Safeguards ................. 2  
Service Information ..................... 4  
Assembly ................................. 5-6  
Thermal Cut Off ....................4 & 7  
Use........................................... 7-8  
Accessories................................. 8  
Dirt Alert.................................... 10  
Cyclonic Cassette ................ 11-12  
Brush Roll ................................. 13  
Brush Roll Belt .......................... 13  
Hose Blockage .......................... 14  
Filters ................................... 15-16  
HEPA Filter................................ 15  
Light Bulb .................................. 16  
Problem Solving ........................ 17  
Warranty.................................... 18  
Customer Order Form............... 19  
IMPORTANT  
Do not return this  
product to the store.  
For assembly problems or  
questions contact: Eureka’s  
Customer Service Division toll  
free at 1-800-282-2886*, 7 a.m.  
to 8 p.m., Central Standard  
Time, Monday through  
Saturday.  
For replacement of broken  
or missing items to be  
shipped direct to you, call  
1-800-438-7352*, 8 a.m. to  
4:45 p.m., Central Standard  
Time, Monday through Friday.  
*En Mexico llame al 5670-6169  
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CONSEILS DE SÉCURITÉ  
Lors de l’utilisation d’un appareil électrique, quelques précautions élémentaires doivent être observées, incluant les suivantes:  
LISEZ TOUTES LES INSTRUCTIONS AVANT D’UTILISER VOTRE ASPIRATEUR.  
AVERTISSEMENT  
Pour réduire le risque de feu, de choc électrique, ou de blessure:  
Ne pas utiliser à l’extérieur ou sur des surfaces mouillées.  
Fermez le commutateur et débranchez l’appareil lorsque vous ne l’utilisez pas ou avant le nettoyage ou l’entretien.  
Ne permettez pas qu’il soit utilisé comme jouet. Une attention particulière est nécessaire lorsque utilisé par ou prés d’un  
enfant.  
Suivez les recommandations d’utilisation de ce manuel. Utilisez uniquement les accessoires recommandés par le fabriquant.  
Ne pas utiliser si le cordon ou la fiche sont endommagés. Si l’aspirateur ne fonctionne pas comme il le devrait, s’il a été  
échappé, s’il est endommagé, s’il a été laissé à l’extérieur ou échappé dans l’eau, retournez-le à un centre de service  
avant d’utiliser.  
Ne pas le tirer ou le transporter par le cordon, ne pas utiliser le cordon en guise de poignée. Ne pas fermer une porte sur  
le cordon ou tirer le cordon sur des coins ou bordures pointus. Ne pas circuler sur le cordon avec l’aspirateur. Tenir le  
cordon à distance des surfaces chauffantes.  
Ne pas utiliser des rallonges ou des prises qui n’ont pas de capacité suffisante pour transporter le courant.  
Fermer tous les contrôles avant de débrancher.  
Ne pas débrancher en tirant sur le cordon. Pour débrancher, tenez la fiche et non le cordon.  
Ne pas manipuler la fiche ou l’aspirateur avec les mains mouillées.  
Ne pas rien insérer dans les ouvertures. Ne pas utiliser si des ouvertures sont bloquées; assurez-vous qu’elles soient  
dégagées de poussière, mousse, cheveux ou toute autre chose qui pourrait réduire le passage de l’air.  
Cet aspirateur crée de la succion et contient un rouleau-brosse tournant. Tenir les parties mobiles et les ouvertures loin  
des cheveux, du linge, des doigts et de toute partie du corps.  
Ne pas mettre l’aspirateur sur les meubles ou sur les escaliers car le rouleau-brosse peut faire des dommages. Placer  
l’aspirateur sur le plancher avec le manche en entreposage position temps que les accessoires sont en usage.  
Ne pas ramasser des objets qui brûlent ou fument comme les cigarettes, allumettes ou cendres chaudes.  
N’utilisez pas sans le sac de poussière en place.  
Les poulies du courroie peuvent devenir chaudes pendant l’utilisation normale. Pour prévenir des brûlures, évitez de  
touché la poulie du courroie lorsque vous réparez la courroie.  
Portez une attention particulière lorsque vous nettoyez les escaliers.  
Ne pas utiliser pour ramasser des liquides inflammables ou combustibles comme de l’essence: Ne pas utiliser dans les  
endroits où ces liquides pourraient être présents.  
Entreposez votre aspirateur à l’intérieur dans un endroit propre et sec.  
Maintenez un bon éclairage à l’endroit où vous travaillez.  
Débrancher les appareils électrique avant de les balayer.  
CONSERVEZ CES INSTRUCTIONS  
3
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To reduce the risk of electric shock, this appliance has a polarized plug (one blade wider than the other). This plug will fit  
in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a  
qualified electrician to install the proper outlet. Do not change the plug in any way.  
Afin de réduire le risque de choc électrique, cet appareil est muni d’une fiche polarisée (une des lames est plus large).  
Cette fiche ne peut être insérée dans une prise polarisée que d’une seule façon. Si la fiche ne peut être insérée dans la prise,  
retourner la fiche. Si la fiche ne peut toujours pas être insérée dans la prise, faire installer une prise adéquate par un  
électricien qualifié. Ne pas modifier la fiche.  
GENERAL INFORMATION  
The cleaner is designed to pick up dirt and dust particles. Avoid picking up hard or sharp objects with the cleaner to prevent  
hose clogs.  
Service Information  
The instructions in this booklet serve as a guide to routine maintenance. For additional service information telephone our toll  
free number for the nearest Eureka Authorized Warranty Station. You should know the model, type and serial numbers  
when you call:  
USA: 1-800-282-2886  
Mexico: 5670-6169  
Canada: 1-800-282-2886  
If you prefer, you can write to The Eureka Company, Service Division, 807 North Main Street, Bloomington, Illinois 61701,  
USA. In Canada write to The Eureka Company, 866 Langs Drive, Cambridge, Ontario N3H 2N7. Refer to The Eureka Limited  
Warranty for complete service information.  
DO NOT OIL the motor or the brush roll at any time. The bearings are permanently lubricated and sealed.  
Rating Plate  
The model, type, and serial numbers are indicated on the  
MODEL  
VOLTS  
TYPE  
SERIAL NO.  
HERTZ  
rating plate located on the back side of the cleaner. For  
prompt and complete service information, always refer to  
these numbers when inquiring about service.  
AMPS.  
SERVICE INFORMATION: 1-800-282-2886  
Model & Type__________________________  
Serial No. _____________________________  
THE EUREKA COMPANY  
BLOOMINGTON, ILLINOIS 61701  
Thermal Cut Off  
This vacuum cleaner has a special thermostat that protects the cleaner in case of motor overheating. If the cleaner suddenly  
shuts off, push the switch pedal once and unplug the cleaner. Check the cleaner for a possible source of overheating such as  
a full cyclonic cassette, a blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes  
before attempting to use the cleaner. After the 30 minute period, plug the cleaner back in and turn on the switch. If the cleaner  
still does not run, then take it to a Eureka Authorized Service Center for repair.  
4
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HOW TO ASSEMBLE  
CAUTION: Assemble the cleaner before using.  
CAUTION: Moving parts, make sure on/off switch is in off position before plugging in.  
NOTE: Features may vary by model yet all parts assemble the same.  
Step B Attach Handle  
CAUTION: Do not catch cord under handle.  
Step A Attach Hose  
IMPORTANT:  
Hose  
MUST BE  
inserted  
before attaching  
the handle.  
Tab  
1
Tab  
Ledge  
4
3
Groove  
Notch  
2
Hose  
Adapter  
Groove  
5
3. From rear of cleaner, align handle with groove and  
slide onto cleaner. If necessary, use thumb and  
finger pressure to slide handle into position.  
4. Once handle is in place, check that the hose adapter  
1. Locate the tab on the hose adapter of the  
extension hose (shortest end).  
tab is completely secure by pulling up on hose.  
5. Attach handle with two 5/8 inch screws in the  
assembly packet. Use either a slotted or Phillips®  
head screwdriver.  
2. Insert hose adapter into opening on top of unit.  
The hose adapter tab must be placed all  
the way down into the notch.  
5
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Step D Store Electrical Cord  
Step C Store Hose and Accessories  
k View of  
dle and  
s on some  
dels  
Cord  
Hook  
Upholstery  
Nozzle  
Cord  
Hook  
Dusting  
Brush  
Combination  
Tool  
NOTE: For easier access to bag compartment, when  
you store the electrical cord use a figure 8  
pattern.  
Hook  
Step E Check Cyclonic Cassette  
Crevice  
Tool  
Carrying  
Handle  
Extension  
Wand or  
Wands  
HEPA Filter  
(on some  
models)  
|
|
Tabs  
Hose  
Retainer  
Make sure that the cyclonic cassette is fully seated in the  
vacuum. Place thumbs on cyclonic cassette (marked by  
arrows above) and push firmly.  
NOTE: Do not lift cleaner by cassette handle, use  
carrying handle on the back of cleaner. See  
illustration in Step C.  
6
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HOW TO USE  
The upright vacuum cleaner design allows use on multiple types of  
carpeting and on upholstery or bare floors with attachments. When  
using the attachment tools, place the handle in the upright  
position. Do not place cleaner on furniture or steps as the brush  
roll may cause damage.  
1. Adjust cleaner height setting knob to lowest position for maximum  
cleaning. Adjust to a higher setting to make pushing easier. For  
easy adjustments, tilt the cleaner back to move the knob.  
2. Plug electrical cord into outlet.  
2
3. Step on handle release. Pull handle back to a comfortable position.  
4. Push On/Off power switch.  
Store or  
Use Attachments  
Use  
4
ON/OFF  
Handle  
Release  
3
Clean  
Under  
Handle  
Release  
3
Cleaner Height Setting  
WARNING: Avoid injury. Keep loose clothing,  
hair, fingers, and all other parts of  
body away from any moving part  
(such as the revolving brush). Turn  
off the switch and unplug the  
cleaner before changing the cleaner  
height setting.  
1
The front of the cleaner has an adjustment that raises  
or lowers the cleaner base to match the type of  
carpet. With the cleaner cord unplugged, set the  
adjustment to lowest setting for maximum cleaning.  
If the cleaner is difficult to push, move adjustment to  
next highest setting until cleaner is comfortable to  
push. The brush roll must reach the carpet for  
effective cleaning.  
THERMAL CUT OFF  
This cleaner has a special thermostat that protects the cleaner  
in case of motor overheating. If the cleaner suddenly turns off,  
follow this procedure:  
1. Push on/off pedal once.  
2. Unplug cleaner.  
3. Check for source of overheating problem (i.e. full cyclonic  
cassette, clogged hose or clogged filter).  
NOTE: For ease in moving the adjustment knob,  
place handle in operating position and  
tilt cleaner back to remove weight from  
front wheels.  
4. If a full cyclonic cassette, clogged hose or clogged filter is found,  
empty the cyclonic cassette, unclog the hose or replace the filters.  
5. Wait at least 30 minutes before attempting to reuse the cleaner.  
NOTE: When handle is in upright position, brush  
roll is lifted off carpet. This is normal.  
Height adjustment will not change brush  
roll level until the cleaner’s handle is  
moved into the operating position.  
6. After 30 minute cool down period, plug the cleaner in and push  
the switch pedal. The cleaner should turn on.  
7. If the cleaner still does not operate, take it to any Eureka  
Authorized Service Center for repair.  
7
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Dusting Brush is for furniture, blinds, books, lamp shades,  
shelves. (On some models.)  
How To Use Accessories  
NOTE: Do not place cleaner on furniture or  
steps as the brush roll may cause  
damage. Place cleaner on floor with  
the handle in storage position while  
using accessories.  
Depending on which cleaner you purchased, you  
can have any combination of the following  
accessories.  
Dusting Brush  
Upholstery Nozzle is for curtains, draperies, cushions,  
fabrics. (On some models.)  
1. Remove hose from rear of cleaner.  
2. Place desired accessory onto end of hose or  
wand.  
Always work with the cleaner below you,  
pulling hose from side of cleaner; not the back  
or the front of the cleaner.  
Upholstery  
Nozzle  
Combination Tool gives two types of cleaning tools. (On some  
models.)  
Use brush side to dust furniture, blinds, books, lamps, shelves.  
Use upholstery side for curtains, draperies, cushions, fabrics.  
Dusting  
Side  
Upholstery  
Side  
Crevice Tool cleans corners, baseboards, between cushions.  
Crevice Tool  
Extension Wands (Some models use 1 wand)  
Nested Extension Wands to add reach.  
.
.
Grasp both wands near ridges.  
Pull apart.  
.
8
Turn ridge end to center.  
Push wands together.  
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STAIR CLEANING HOSE (Only on Certain Models)  
WARNING: Never position any cleaner on the stairs as this could damage the carpet.  
Some models will come complete with an extra bonus hose which is ideal for cleaning stairs.  
HOW TO ASSEMBLE AND USE  
WARNING  
Always work with the cleaner below you, pulling  
hose from side of cleaner; not the back or the front of  
the cleaner. Ensure it is positioned sideways up against  
the bottom step.  
Step 1 - Remove the hose attached to the cleaner.  
Step 2 - Connect the hose cuff to the end of the  
bonus hose.  
NEVER STAND ANY CLEANER ABOVE YOU.  
Step 3 - You are ready to clean your stairs.  
NEVER POSITION ANY CLEANER ON THE  
STAIRS AS THIS COULD DAMAGE THE CARPET.  
9
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Maintenance of Dirt Alert Feature (On some models)  
The dirt alert sensor uses infra-red technology to indicate whether or not floors are clean. When debris breaks the light  
beam, the red light comes on indicating additional cleaning is needed in this area. If there is no break in the light beam, the  
floor is clean and no light will come on.  
When using your new vacuum you may be cleaning deep down hidden dirt missed by your old vacuum causing the light to  
stay red longer. With frequent cleaning, after the first few times you use your new Eureka vacuum, the red light should go  
on less.  
NOTE: The dirt alert feature is not intended to be used for above the floor cleaning with attachments.  
The red light indicates dirt, dust, etc. is still being removed  
from the area being cleaned.  
How to Check the Dirt Alert Sensors  
To check if dirt sensor is working properly.  
1. While the red light is on, tip the vacuum backwards on rear  
wheels, lifting the brush roll off the carpet a couple of inches.  
Hose  
2. After a few seconds the red light should turn off.  
HINT: New carpeting has loose carpet fibers which will  
trip the red light sensor beam.  
Infrared  
emitter and  
sensor  
Hose Retainer  
10  
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HOW TO MAINTAIN  
The instructions in this booklet serve as a guide to routine maintenance. To avoid unnecessary service calls, check the  
cyclonic cassette, belt, and brush roll often.  
To Change Cassette Micron Filter:  
NOTE: Turn off the switch and unplug the electrical cord before changing the Cassette Micron Filter. Never operate  
the vacuum cleaner without the cyclonic cassette or the filter.  
2
Remove cyclonic cassette by pushing up lever (1), unhooking  
(2) by swinging outward from vacuum body. When replacing  
cyclonic cassette, hook at top where shown (2), and swing  
back into place until lever (1) snaps into place.  
|
1
Check and clean the Cassette Micron Filter once a month to maintain good performance. The filter can be cleaned  
by vacuuming with another cleaner or brushing dust off into the trash. Recommended changing of the Cassette  
Micron Filter is once every three months.  
To Change the Cassette Micron Filter:  
1. Remove the filter frame by grasping the handle on the back of the filter frame and pulling firmly. The filter frame will drop  
down staying connected at the hinges on the bottom.  
2. Remove old filter from filter frame and replace with a new filter.  
3. Reconnect filter frame to cassette body by swinging filter frame up and pushing against cassette body until it snaps into  
place.  
3
2
1. Filter Frame  
1
2. Filter  
3. Cassette Body  
Use GENUINE EUREKA replacement  
filter, 28115A. Look for the GENUINE  
EUREKA product symbol.  
11  
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HOW TO MAINTAIN (continued)  
How To Empty Cyclonic Cassette  
NOTE: Turn off the switch and unplug the electrical cord before emptying cyclonic cassette. Never operate the  
vacuum cleaner without the cyclonic cassette or the filter.  
FOR INSTRUCTIONS ON HOW TO REMOVE THE CYCLONIC CASSETTE FROM  
THE CASSETTE BODY, REFER TO PAGE 11.  
Emptying the Cyclonic Cassette:  
It is clearly visible when the dust compartment is full and needs emptying. Lift screen as shown (3) to completely empty  
cyclonic cassette. It is possible to clean out the cyclonic cassette by using another vacuum.  
CAUTION: The cyclonic cassette can be washed in warm water, if desired, but strong detergents should not be used. Dry  
thoroughly before using again.  
NOTE: The compartment with the screen (a) will fill much faster with larger dirt particles than  
the compartment with the cone (b). This is normal, empty the cyclonic cassette when  
the side with the screen is full, do not wait for the side with the cone to fill completely.  
3
a
b
12  
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HOW TO MAINTAIN (continued)  
Brush Roll  
The brush roll turns as it sweeps and combs the carpet nap.  
Remove hair and threads from the brush roll so it continues  
brushing the carpet. To maintain the most efficient cleaning,  
the bristles must touch the carpet. To test the bristle length,  
hold a ruler against the underneath side of the cleaner. If the  
bristles no longer touch the ruler, replace the brush roll.  
5
Brush Roll Belt  
The brush roll belt turns the brush roll to agitate, sweep, and  
comb the carpet nap. Check the belt regularly to be sure it is  
in good condition. Replace the belt if it stretches, cracks or  
loses tension. Cut away any hair or threads wound around  
the brush roll or the belt pulley because the buildup could cause  
the belt to rotate unevenly.  
5. Place new belt around motor pulley.  
How To Replace Brush Roll Belt  
6
NOTE: Turn off the switch and unplug the electrical cord  
before replacing belt. Belt pulleys can become  
hot during normal use. To prevent injury, avoid  
touching the motor pulley when checking the belt.  
7
Left side view  
6. Place belt around brush roll pulley.  
7. Align left end cap with square in base. Push  
end cap into place; see left side view.  
2
1
2
8. Pull right side of brush roll to stretch belt.  
Secure right end cap into base.  
1. Lower handle to floor to change belt.  
2. Loosen, but do not remove, two screws to release hood.  
Lift hood to remove.  
4
9
Motor  
Pulley  
Belt  
9. Rotate brush roll to seat belt.  
10. Replace the hood. Make sure hood front is  
behind furniture guard. Hood should seat  
onto self-locating screw tabs.  
Brush  
Roll  
11. Tighten screws.  
3
Use GENUINE EUREKA replacement belt,  
54312. Look for the GENUINE EUREKA  
product symbol.  
3. Lift left end of brush roll.  
4. Remove and discard belt.  
13  
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8. Flexing the hose may help loosen the clog.  
HOW TO MAINTAIN (continued)  
9. After the clog is removed make sure the hose  
assembly, and handle are reassembled onto the  
unit.  
How to Clear Hose Clogs  
Note: Turn off the switch and unplug the  
electrical cord before clearing hose.  
1. Step on handle release.  
2. Lower handle until cleaner is flat on the floor.  
3. Turn the cleaner over so back side faces up.  
4. Lift cleaner and rest it against a support or  
counter.  
s
5. Pull upward on the attached wand portion of the  
hose assembly and remove from the hose  
retainer.  
6. Check for clogs in the hose retainer and  
throughout the hose assembly.  
10. If the clog is hard to remove, check the brush roll  
area. Remove the hood and clear the hose inlet  
in the brush roll area.  
7. Use a tool that will not puncture the hose. Clear  
any debris from the hose retainer or the hose  
assembly that could restrict the air movement.  
Hose  
Assembly  
Hose  
Retainer  
Attached  
Wand  
t
s
14  
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HEPA Cartridge Filters (Only for models  
with HEPA cartridge .)  
Filters in Filter Frame  
(Only for models with filter frame)  
Check the HEPA filters with each disposable dust bag  
change. Replace twice a year or after every six bag  
changes.  
Check the filter each time dust cup is emptied or as  
needed. Replace twice a year as needed.  
Latch  
Filter Frame plus  
filter (depending  
on your vacuum  
model)  
Filter Cartridge  
(One complete unit)  
Filter  
Frame  
Tabs  
Filter  
To remove HEPA cartridge filters  
1. Push down latch and pull filter cassette back.  
2. Then lift filter up and remove.  
To remove filters from filter frame.  
To replace HEPA cartridge filters  
1. Place bottom tabs of filter cassette into slots.  
2. Rotate filter toward cleaner.  
1. Push down latch and pull filter frame back.  
2. Then lift filter up and out of filter frame.  
To replace filters into filter frame.  
3. Push upward on the latch to secure into place.  
1. Place new filter in filter frame. Place bottom tabs  
of filter frame into slots.  
NOTE: To have the benefit of a sealed HEPA system,  
you must use one of the HEPAcartridge filter  
systems.  
2. Rotate filter frame toward cleaner.  
3. Push upward on the latch to secure into place.  
Motor Filter  
Check the motor filter with each disposable dust bag  
change. Clean or replace as needed.  
Back Ledge  
3
To Clean Motor Filter  
Filter Retainer  
3
1. Remove filter from inside bag compartment, lower  
left side.  
1 and 3  
2. Shake filter to remove excess dust. If necessary, the  
filter can be cleaned by vacuuming with another  
cleaner.  
3. Reinstall filter with stiff/printed side down. Slide  
under back ledge and filter retainer. Install with  
colored/smooth side down.  
15  
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Micron and HEPA Exhaust Filters (Only  
for models with the exhaust filter door)  
Change micron or HEPA exhaust filter every 3  
months.  
To Replace Micron or HEPA Exhaust  
Filter  
Exhaust  
Filter  
Door  
1. Lower the handle. Open exhaust filter door; push  
toward the left side.  
Micron or  
HEPA  
2. Grasp filter and pull out.  
Filter  
3. Push new filter into cleaner, smooth side facing out .  
4. Close exhaust filter door; push toward right side.  
Exhaust Filter  
Door  
2
.
3
Replace all filters with genuine Eureka replacement  
filters.  
HOW TO MAINTAIN (continued)  
How To Change Light Bulb (Only for models  
with a headlight)  
NOTE: Turn off the power switch and disconnect the  
electrical cord before changing light bulb.  
1. Lower handle. Remove two screws from lens cover.  
2. Pull lens cover from cleaner.  
3. Pull light bulb and socket toward front.  
4. Push light bulb into socket; turn to release.  
5. Place new light bulb into socket; turn to secure.  
1
6. Push light bulb and socket back so bulb will not touch  
lens cover.  
7. Replace lens cover.  
8. Secure with two screws.  
4
Use 15 watt replacement light bulb, part  
number 48815.  
3
5
16  
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PROBLEM SOLVING  
NOTE: Turn off the switch and unplug the electrical cord before servicing.  
PROBLEM  
CAUSE  
SOLUTION  
3 Electric Plug  
Motor will not start.  
Push plug securely into outlet.  
Try another outlet.  
Check circuit breaker.  
3 Thermal Cut Off  
Motor suddenly stops.  
Refer to page 7.  
3
Does not clean the carpet  
or floor.  
Filters  
Clean or replace the filter(s). Hint: If picking up fine  
dust, the filter may not look dirty but a fine substance  
tends to reduce suction when it blocks the airflow  
through the filter(s).  
3 Cyclonic Cassette  
Be sure hose adapter inserts into cyclonic cassette.  
Be sure the cyclonic cassette is properly seated into the  
cassette body. See page 6.  
Empty cyclonic cassette. Note: There are two chambers  
in the cyclonic cassette. The chamber with the screen  
will fill much faster than the chamber with the cone. This  
is normal, when the chamber with the screen is full,  
empty cyclonic cassette, do not wait till the chamber  
with the cone is full. See page 12.  
3 Belt  
Replace a cut, loose or out of shape belt.  
3 Belt Cap  
Snap the belt cap inside the hood if it comes loose.  
3 Brush Roll  
Clean hair and thread from bristles and end cap area.  
Replace brush roll if bristles are worn.  
3 Hose  
Remove any clogs from the hose that restrict the airflow.  
Check short hose in the base and long hose. Refer to  
page 14.  
3 Hose Adapter  
3 Filter(s)  
No suction at the end of  
the hose.  
Hose adapter has to seat inside the cyclonic cassette.  
Hint: Put the hose in place before attaching the handle.  
The handle secures the hose.  
Clean or replace the filter(s). Hint: If picking up fine  
dust, the filter may not look dirty, but a fine substance  
tends to reduce suction when it blocks the airflow  
through the filter(s).  
3 Hose  
Remove any clogs from the hose that restrict the  
airflow. Check short hose in the base and long  
hose. Refer to page 14.  
3 Light Bulb  
3 Brush Roll  
Headlight not working.  
Replace light bulb.  
Noise from the brush roll  
area.  
Remove hood and clean debris or items from the brush  
roll area.  
3 Belt  
Replace a cut, loose or out of shape belt.  
3 Cleaner Height Setting  
Cleaner is hard to push.  
Put handle in operating position. Tilt the cleaner back  
to raise the front wheels off floor. Then turn the knob to  
a higher setting.  
3 Belt  
Replace a cut, loose or out of shape belt.  
3 Cleaner Height  
Cleaner height knob will  
not turn.  
Hint: Put handle in operating position. Tilt the  
cleaner back to raise the front wheels off floor.  
Then turn the knob.  
Setting  
3 New carpet fibers.  
Dirt Alert red light will not go off.  
Over time loose new carpet fibers will diminish and will  
not trip the dirt alert sensors.  
3
Dirt Alert red light will not come  
on.  
Dirt sensor is not working.  
Call 1-800-282-2886 7 a.m. to 8 p.m. central standard  
time, Monday through Saturday for the nearest authorized  
Eureka service center.  
17  
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THE EUREKA LIMITED WARRANTY  
hat This Warranty Covers  
W
Your Eureka cleaner is warranted to be free from all defects in material and workmanship in normal household use for a period of one year. The warranty is granted only to the  
original purchaser and members of his or her immediate household. The warranty is subject to the following provisions.  
hat This Warranty Does Not Cover  
W
Parts of the cleaner that require replacement under normal use, such as disposable dust bags, filters, drive belts, light bulbs, and brush roll bristles  
Damages or malfunctions caused by negligence, abuse, or use not in accordance with the Owner’s Guide.  
Defects or damages caused by unauthorized service or the use of other than Genuine Eureka parts.  
hat The Eureka Company Will Do  
The Eureka Company will, at its option, repair or replace a defective cleaner or cleaner part that is covered by this warranty. As a matter of warranty policy, the Eureka Company  
will not refund the consumer’s purchase price.  
W
arranty Registration  
W
Please fill out and return the warranty registration card accompanying your cleaner.  
btaining Warranty Service  
To obtain warranty service you must return the defective cleaner or cleaner part along with proof of purchase to any Eureka Authorized Warranty Station.  
You will find the nearest location in the Yellow Pages, under “Vacuum Cleaners–Service and Repair.” Be certain that the Warranty Station is “Eureka Authorized.”  
For the location of the nearest Eureka Authorized Warranty Station or for service information, telephone toll free:  
O
USA: 1-800-282-2886  
Mexico: 5670-6169  
Canada: 1-800-282-2886  
If you prefer, you can write to The Eureka Company, Service Division, 807 North Main Street, Bloomington, Illinois 61701, USA. In Canada write to The Eureka Company, 866  
Langs Drive, Cambridge, Ontario N3H 2N7.  
If it is necessary to ship the cleaner outside your community to obtain warranty repair, you must pay the shipping charges to the Eureka Authorized Warranty Station.  
Return shipping charges will be paid by the Warranty Station. When returning parts for repair, please include the model, type, and serial number from the data plate on the cleaner.  
urther Limitations and Exclusions  
F
Any warranty that may be implied in connection with your purchase or use of the cleaner, including any warranty of Merchantability or any warranty for Fitness For AParticular  
Purpose is limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.  
Your relief for the breach of this warranty is limited to the relief expressly provided above. In no event shall Eureka be liable for any consequential or incidental damages you  
may incur in connection with your purchase or use of the cleaner. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above  
limitation or exclusion may not apply to you.  
This warranty gives you specific legal rights. You may also have other rights which vary by state.  
GENUINE  
EUREKA PRODUCT  
uestions & Answers about Genuine Eureka Products  
Q: Why should I use only Genuine Eureka paper bags, belts, and parts in my Eureka vacuum cleaner?  
Q
A: Using Genuine Eureka Products, which are made to our exacting specifications and engineered with emphasis on quality, performance, and customer satisfaction,  
ensures the long life and cleaning efficiency of your vacuum cleaner. Overall, this saves you money and helps to keep your home clean.  
Q: How can I be sure I am using only genuine Eureka products in my vacuum cleaner?  
A: Typically, packaged products and paper bags can be identified by a “Genuine Eureka Product” symbol (see illustration above). For further identification assistance,  
you may call our toll-free number, 1-800-282-2886, for the location of a nearby Eureka Authorized Warranty Station.  
Q: Are there any differences between “made to fit” or “imitation” and Genuine Eureka paper bags, belts, and parts?  
A: Yes, there are some very important differences in materials, quality, and reliability. Many customers have mistakenly purchased “imitation” paper bags and parts  
while thinking they purchased genuine. Unfortunately, many of these customers discovered the differences after they experienced related difficulties.  
For Genuine Eureka Value, Accept No Imitations!  
THE EUREKA COMPANY  
Bloomington, Illinois 61701  
Household Warranty  
abs 190  
18  
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10/01  
The Eureka Company  
P.O. Box 2799  
ORDER FORM  
Bloomington, IL 61702-2799  
VACUUM CLEANERS  
(Not applicable in Canada)  
Name  
Name  
S
O
L
S
H
I
Address (street address needed for UPS)  
Address (street address needed for UPS)  
D
P
City  
State  
(Eve)  
Zip  
City  
State  
Zip  
T
O
T
O
Telephone (Day)  
(Fax)  
Telephone (Day)  
(Eve)  
(Fax)  
IMPORTANT:  
Be sure to include  
your model, type,  
and serial numbers.  
These numbers  
may be found on  
the rating plate.  
Part No.  
Qty. Price (USD)  
Total  
Genuine Eureka Bags, Belts and Filters  
61120  
61333  
60285B  
61500  
60801  
60665  
61505  
60696  
2.99  
1.99  
19.99  
5.99  
4.99  
2.99  
9.99  
3.99  
Belts (style U) - Extended Life - package of 2  
Motor Filter - package of 2  
HEPA Filter Cartridge  
HEPA Filter Insert (back - style HF3) - package of 2  
Model Number:  
Type:  
Micron Filter Insert (back) - package of 2  
Micron Filter (side door) - package of 2  
HEPA Filter (side door - style HF4) - package of 3  
Cassette Filter - package of 2  
Serial Number:  
To Order  
By Phone  
1-800-  
438-7352*  
HOURS:  
Accessories/Tools  
Nested Wands  
58728B  
13104-4  
61037  
4.39  
2.49  
Call between 8 a.m.  
and 4:45 p.m.,  
central standard time  
Monday through Friday.  
Extension Wand  
4.49  
Combination Tool  
Crevice Tool  
27237-3  
38284-3  
54505-3  
54785A  
54002  
2.69  
By FAX  
1-309-  
823-5789  
Upholstery Nozzle  
Dusting Brush  
3.29  
5.19  
To Answer Problems  
or Questions for U.S.A.  
and Canada call:  
Floor Brush  
10.39  
12.99  
Micro Tool Set for Keyboards  
1-800-  
282-2886*  
Hoses  
7 a.m. to 8 p.m.  
Deluxe Stretch Hose  
Stretch Hose  
60169-6  
61028-1  
60166  
16.79  
5.99  
central standard time  
Monday through Saturday.  
*En Mexico llame al  
Stair Hose - 15 foot  
29.99  
5670-6169  
By Mail  
Brush Rolls  
Wood - 15 inch  
61308-2  
60251-3  
12.59  
13.89  
Simply fill out  
this Order Form.  
Please be sure to  
include day  
and evening  
phone numbers.  
Wood - 12 inch  
Miscellaneous Parts  
Light Bulb  
48815  
1.69  
Dust Cup  
60706-3  
22.09  
Total (prices subject to change without notice)  
Tax (add state tax & local taxes as required by law)  
Method of payment (no C.O.D. orders)  
Check or money order (payable to The Eureka Company). Do not send currency.  
Charge to my  
Visa (13/15 digits)  
MasterCard (13 digits)  
Amer. Express (15 digits)  
Postage & Handling Charge (within U.S.A.)  
5.50  
Acct. number  
Signature (full name as shown on acct.)  
Expiration Date  
TOTAL  
© 2001 White Consolidated Industries, Inc.  
Printed in U.S.A.  
TOTAL ENCLOSED  
59724A  
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Questions?  
Do Not Return To Store  
Call  
1-800-282-2886  
7 a.m. to 8 p.m., Central Standard Time, Monday through Saturday  
Accessory Items in This Carton  
1 dusting brush  
1 combination tool  
(on some models)  
(on some models)  
1 crevice tool  
1 hose assembly  
1 upholstery Nozzle  
(on some models)  
1 hardware package  
(2 screws)  
1 vacuum cleaner  
handle  
1 wand  
Thank you for selecting a Eureka cleaner.  
Don’t Forget to Use  
Genuine Eureka Belts  
Caution: Damages caused by the use of non-genuine  
Eureka parts are not covered by the Eureka Limited  
Warranty.  
©1999 White Consolidated Industries, Inc.  
Part No. 70239B (10/01)  
Printed in U.S.A.  
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