Eureka Vacuum Cleaner 4320 4370 User Manual

Upright Vacuum Cleaner  
Household Type  
Ownerʼs Guide  
4320 – 4370 Series  
4440 – 4470 Series  
IMPORTANT  
Do not return this product to the store.  
For assembly problems or questions  
contact: Eurekaʼs Customer Service  
Division toll free at 1-800-282-2886*,  
8 a.m. to 7:30 p.m., (CST), Monday -  
Friday and 10 a.m. to 6:30 p.m. Saturday.  
*En Mexico llame al 5670-6169  
PLEASE RETAIN  
We suggest you record the model, type and serial  
numbers below. They are located on the silver rating  
plate on your cleaner. For prompt and complete  
service information, always refer to these numbers  
when inquiring about service.  
Model & Type___________________________  
Serial No.______________________________  
It is also important to keep your receipt as proof of  
date of purchase.  
Part No. 70262C (11/03)  
©2003 White Consolidated Ltd.  
Printed in U.S.A.  
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To reduce the risk of electric shock, this appliance has a polarized plug (one blade wider than the other). This plug will fit  
in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a  
qualified electrician to install the proper outlet. Do not change the plug in any way.  
GENERAL INFORMATION  
The cleaner is designed to pick up dirt and dust particles. Avoid picking up hard or sharp objects with the cleaner to prevent  
bag tears, hose clogs, and fan blade breakage with subsequent motor damage.  
Service Information  
The instructions in this booklet serve as a guide to routine maintenance. For additional service information telephone our toll  
free number for the nearest Eureka Authorized Warranty Station. You should know the model, type and serial numbers  
when you call:  
.USA: 1-800-282-2886  
Mexico: 5670-6169  
Canada: 1-800-282-2886  
If you prefer, you can write to:  
The Eureka Company, Service Division, 807 North Main Street, Bloomington, Illinois 61701, USA.  
In Canada write to The Eureka Company, 866 Langs Drive, Cambridge, Ontario N3N 2N7.  
Refer to The Eureka Limited Warranty for complete service information.  
DO NOT OIL the motor or the brush roll at any time. The bearings are permanently lubricated and sealed.  
Thermal Cut Off  
This vacuum cleaner has a special thermostat that protects the cleaner in case of motor overheating. If the cleaner suddenly  
shuts off, push the switch pedal once and unplug the cleaner. Check the cleaner for a possible source of overheating such  
as a full bag, a blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before  
attempting to use the cleaner. After the 30 minute period, plug the cleaner back in and turn on the switch. If the cleaner still  
does not run, then take it to a Eureka Authorized Service Center for repair.  
HOW TO ASSEMBLE  
CAUTION: Assemble the cleaner before using.  
CAUTION: Movingparts,makesureon/offswitch  
is in off position before plugging in.  
Style B  
NOTE: Features may vary by model yet all parts  
assemble the same.  
Tab  
2
Step A Attach Hose  
(Refer to your hose adapter style)  
Style A  
Hose  
Adapter  
1. Remove the front bag cover.  
(Only required with Style B  
adapter.)  
2. Locate the tab on the hose  
adapter of the extension hose  
(shortest end). There are two  
styles, either A or B. Each  
style assembles identically.  
IMPORTANT:  
Hose  
Notch  
3
MUST BE  
inserted  
before attaching  
the handle.  
1
3. Insert hose adapter into  
opening on top of unit. The  
hose adapter tab must be  
placed all the way down  
into the notch.  
3
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HOW TO ASSEMBLE (Continued)  
Step B Attach Handle  
Step C Store Hose and Accessories  
Combination  
Tool  
CAUTION: Do not catch cord under handle.  
Hook  
Tab  
5
Ledge  
Crevice  
Tool  
Groove  
4
Carrying  
Handle  
Extension  
Wand or  
Wands  
Groove  
HEPA Filter  
(on some  
models)  
4. From rear of cleaner, align handle with groove and slide  
onto cleaner. If necessary, use thumb and finger pressure  
to slide handle into position.  
Tabs  
5. Once handle is in place, check that the hose adapter tab  
is completely secure under the ledge of the handle.  
6. Attach handle with two 5/8 inch screws in the assembly  
Hose  
®
packet. Use either a slotted or Phillips head screwdriver.  
Retainer  
7. Replace front cover.  
Step D Check Disposable Dust Bag  
Step E Store Electrical Cord  
11. You will find your cord retainer either at the bottom of  
the upper cord hook or on the handle above the upper  
cord hook. Firmly push the electrical cord down into  
either cord retainer. This will place the cord out of the  
way the next time you vacuum.  
8. Remove front cover,  
grasp both sides of  
bag cover near top.  
8
Push thumbs against  
center of cover and  
pull out on sides.  
12. Next wind the cord around the two cord hooks on the left  
sideofcleaner.Onsomemodelstheuppercordhookturns  
to release the cord. Turn the hook up to store the cord.  
9. Check to be sure the  
paper bag collar is  
secure with the hose  
adapter inside the  
paper bag collar.  
NOTE: For easier access to bag compartment,  
when you store the electrical cord use a  
figure 8 pattern.  
10  
13. Secure the plug to the cord to prevent unwinding.  
10. Replace front bag  
cover.  
Cord  
11  
Retainer  
11  
Cord  
Retainer  
9
Cord  
Hose  
12  
Hook  
Adapter  
12  
Paper Bag Collar  
Cord  
Hook  
4
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HOW TO USE  
The upright vacuum cleaner design allows use on multiple types  
of carpeting and on upholstery or bare floors with attachments.  
When using the attachment tools, place the handle in the  
upright position. Do not place cleaner on furniture or steps  
as the brush roll may cause damage.  
1. Adjust cleaner height setting knob to lowest position for  
maximum cleaning. Adjust to a higher setting to make  
pushing easier. For easy adjustments, tilt the cleaner back  
to move the setting knob.  
2
2. Unwind all of the electrical cord. Located above the cord  
hook is the cord retainer. Firmly push the electric cord down  
into the cord retainer. Using the cord retainer will keep the  
electric cord up, out of the way while vacuuming.  
Cord Retainer  
3. Plug electrical cord into outlet.  
4. Step on handle release. Pull handle back to a comfortable  
position.  
3
5. Push On or Off power switch.  
Store or  
Use Attachments  
Use  
1
ON/OFF  
5
Handle  
4
Release  
Clean  
Under  
Handle  
3
Release  
Cleaner Height Setting  
WARNING: Avoid injury. Keep loose clothing, hair,  
fingers, and all other parts of body  
away from any moving part (such as  
the revolving brush). Turn off the switch  
and unplug the cleaner before changing  
the cleaner height setting.  
Thermal Cut Off  
This cleaner has a special thermostat that protects the  
cleaner in case of motor overheating. If the cleaner  
suddenly turns off, follow this procedure:  
The front of the cleaner has an adjustment that raises or lowers  
the cleaner base to match the type of carpet. With the cleaner  
cordunplugged, settheadjustmenttolowestsettingformaximum  
cleaning. If the cleaner is difficult to push, move adjustment to  
next highest setting until cleaner is comfortable to push. The  
brush roll must reach the carpet for effective cleaning.  
1. Push on/off pedal once.  
2. Unplug cleaner.  
3. Check for source of overheating problem (i.e. full bag,  
clogged hose or clogged filter).  
NOTE: Foreaseinmovingtheadjustmentknob, place  
handle in operating position and tilt cleaner  
back to remove weight from front wheels.  
4. If a full bag, clogged hose or clogged filter is found,  
replace the bag, unclog the hose or replace the filters.  
5. Wait at least 30 minutes before attempting to reuse the  
NOTE: When handle is in upright position, brush  
roll is lifted off carpet. This is normal. Height  
adjustment will not change brush roll level  
until the cleanerʼs handle is moved into the  
operating position.  
cleaner.  
6. After 30 minute cool down period, plug the cleaner in and  
push the switch pedal. The cleaner should turn on.  
7. If the cleaner still does not operate, take it to any Eureka  
Authorized Service Center for repair.  
5
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How To Use Accessories  
Dusting Brush is for furniture, blinds, books, lamp shades,  
NOTE: Do not place cleaner on furniture or  
steps as the brush roll may cause  
damage. Place cleaner on floor with  
the handle in storage position while  
using accessories.  
shelves. (On some models.)  
Dusting Brush  
Upholstery Nozzle is for curtains, draperies, cushions,  
fabrics. (On some models.)  
Upholstery  
Nozzle  
Always work with the cleaner below you,  
pulling hose from side of cleaner; not the  
back or the front of the cleaner.  
Combination Tool gives two types of cleaning tools. (On some  
models.)  
NEVER STAND ANY CLEANER ABOVE  
YOU.  
Use brush side to dust furniture, blinds, books, lamps, shelves.  
Use upholstery side for curtains, draperies, cushions, fabrics.  
NEVER POSITION ANY CLEANER ON  
THE STAIRS AS THIS COULD DAMAGE  
THE CARPET.  
Dusting  
Side  
Depending on which cleaner you purchased, you can  
have any combination of the following accessories.  
1. Remove hose from rear of cleaner.  
2. Place desired accessory onto end of hose or  
wand.  
Upholstery  
Side  
Crevice Tool cleans corners, baseboards, between cushions.  
Crevice Tool  
Extension Wands (Some models use 1 wand)  
Nested Extension Wands to add reach.  
Grasp both wands near ridges.  
Pull apart.  
Turn ridge end to center.  
Push wands together.  
6
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HOW TO MAINTAIN  
The instructions in this booklet serve as a guide to routine  
maintenance. To avoid unnecessary service calls, check the  
bag, belt, and brush roll often.  
4
Motor  
Pulley  
Belt  
Brush Roll  
The brush roll turns as it sweeps and combs the carpet nap.  
Remove hair and threads from the brush roll so it continues  
brushing the carpet. To maintain the most efficient cleaning, the  
bristles must touch the carpet. To test the bristle length, hold a  
ruler against the underneath side of the cleaner. If the bristles  
no longer touch the ruler, replace the brush roll.  
Brush  
Roll  
3
3. Lift left end of brush roll.  
4. Remove and discard belt.  
Brush Roll Belt  
The brush roll belt turns the brush roll to agitate, sweep, and  
comb the carpet nap. Check the belt regularly to be sure it is in  
good condition. Replace the belt if it stretches, cracks or loses  
tension. Cut away any hair or threads wound around the brush  
roll or the belt pulley because the buildup could cause the belt  
to rotate unevenly.  
5. Place new belt  
around motor  
pulley.  
5
How To Replace Brush Roll Belt  
NOTE: Turn off the switch and unplug the electrical  
cord before replacing belt. Belt pulleys can  
become hot during normal use. To prevent  
injury, avoid touching the motor pulley when  
checking the belt.  
6
7
Left Side View  
6. Place belt around brush roll pulley.  
7. Align left end cap with square in base. Push end  
cap into place; see left side view.  
8. Pull right side of brush  
roll to stretch belt. Se-  
cure right end cap into  
8
base.  
2
9. Rotate brush roll to seat  
belt.  
10. Replace the hood. Make  
sure hood front is behind  
furniture guard. Hood  
should seat onto self-  
locating screw tabs.  
1
9
2
11. Tighten screws.  
1. Lower handle to floor to change belt.  
2. Loosen, but do not remove, two screws to release  
hood. Lift hood to remove.  
Use GENUINE EUREKA replacement belt, 54312.  
Look for the GENUINE EUREKA product symbol.  
7
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HOW TO MAINTAIN (Continued)  
Disposable Dust Bag and Filters  
To Remove Bag:  
The disposable dust bag plays a very important role in  
the efficiency of a vacuum cleaner. The purpose of the  
paper bag is to trap dirt. As the bag traps dirt, it must also  
be porous enough to allow air to pass on through. If the  
paper bag becomes clogged, no air can pass through the  
cleaner and no cleaning can take place regardless of how  
powerful the unit. Change the dust bag and check the  
filters frequently. Some fine particles can restrict airflow  
very quickly and will decrease performance even before  
the bag appears to be full.  
B
A
Front  
Cover  
When vacuuming carpet fresheners or cleaners, powder,  
plaster dust, or similar fine substances, the bag and filters  
may require more frequent maintenance.  
A. Remove front cover. Grasp both sides of bag cover near  
top. Push thumbs against center of cover and pull out on  
sides.  
B. Grasp bag collar; pull down slightly and out to remove bag.  
How To Replace Bags–StyleAAFilteraire  
NOTE: Turn off the switch and unplug the  
electrical cord before changing dust  
bag. Never operate the vacuum cleaner  
without the dust bag or the filter.  
NOTE: Style AA Filteraire bags must be used  
to maintain HEPA grade filtration and  
prolong the life of the HEPA filter. Also  
useAAFilteraire bags to maintain Micron  
grade filtration and prolong the life of the  
Micron filter.  
To Replace New Bag:  
E
C. Fold sides of paper bag  
E
below bag collar.  
D. Align bag collar hole and  
notch with hose adapter.  
C
D
E. Place bag collar corners  
on ledges. Push collar  
to rear of compartment.  
Check to be sure hose  
adapter inserts into bag  
collar.  
NOTE: Models without HEPA or Micron filter  
option, may use Style AA bags rather  
than Style AA Filteraire.  
It may be more convenient to lower the handle to the floor  
before changing the bag.  
F. Tuck bag into bottom and along sides.  
G. Replace front cover. Make sure disposable bag does not  
catch under front cover.  
* We recommend using only Genuine Eureka Filteraire  
Bags, part number 58623.  
How to Check and Clear Hose Blockages  
1
Low suction or poor pickup may be due to a blockage in the vacuum cleaner.  
1. Remove hose and check suction at end of hose - if little or no suction, check disposable  
dust bag. Change if needed. If no improvement proceed to step 2.  
NOTE: Turn off the switch and unplug the electrical cord before clearing hose.  
2. Remove the handle from the vacuum cleaner by removing the two screws and sliding  
the handle towards the rear.  
3. Once the handle is removed, disconnect the attachment hose from the unit by lifting  
straight up on the hose adapter.  
Check for any obstructions that may be in the hose.Any obstructions can be removed by  
using a blunt instrument to clear the hose. Flexing the hose may help loosen the clog.  
4. Reinstall the hose after clearing the clog. Make sure the hose is inserted into the top of  
the vacuum cleaner before reattaching the handle.  
1. Remove hose and check  
suction at end of hose.  
NOTE: If no improvement in performance on carpet, proceed to following page.  
8
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How to Check and Clear Hose  
Blockages (Continued)  
How to Check and Clear Blockages in Base  
1. Remove the attachment hose from  
the lower hose retainer and look into  
the hose retainer for any obstructions.  
Proceed to Step 2 to check for any other  
blockages.  
2. Remove handle.  
2
3. Disconnect hose.  
4
3
2. Remove the hood by loosening the  
two screws located on the top of  
the hood and lifting upward.  
3. Step on the handle releas
and lower the handle a
the way to the floor.  
4. Reinstall the hose  
and handle.  
4. Checkforblockagesinthebrushroll  
area and remove any obstructions  
found there. The base hose can be  
cleared of any blockage by using a  
blunt instrument.  
HEPA Cartridge Filters  
(Only for models with HEPA cartridge.)  
Check the HEPA filters with each disposable dust bag  
change. Replace twice a year or after every six bag  
changes.  
5. After the blockage is removed, replace the hood and tighten  
the two hood screws (see Fig. 2). Raise the handle to the  
upright position (see Fig. 3) and replace the hose into the  
lower hose retainer.  
Latch  
Filter Cartridge  
(One complete  
unit)  
HEPA/Micron Filters in Filter Frame (Only for  
models with HEPA/Micron filter frame)  
Filter Frame plus  
Check the HEPA/Micron  
filter (depending  
on your vacuum  
filter with each disposable  
model)  
dustbagchange.Replace  
twice a year or after every  
six bag changes.  
Tabs  
To remove HEPA cartridge filters  
1. Push down latch and pull filter cassette back.  
2. Then lift filter up and remove.  
Filter  
Filter  
Frame  
To replace HEPA cartridge filters  
1. Place bottom tabs of filter cassette into slots.  
2. Rotate filter toward cleaner.  
To remove HEPA/Micron filters from filter frame  
.
1. Push down latch and pull filter frame back.  
2. Then lift filter up and out of filter frame.  
3. Push upward on the latch to secure into  
place.  
To replace HEPA/Micron filters into filter frame.  
NOTE: To have the benefit of a sealed  
HEPA system, you must use  
one of the HEPA cartridge filter  
systems.  
1. Place new filter in filter frame. Place bottom tabs of filter frame  
into slots.  
2. Rotate filter frame toward cleaner.  
3. Push upward on the latch to secure into place.  
9
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Motor Filter  
THE EUREKA LIMITED WARRANTY  
Check the motor filter with each disposable dust bag change.  
Clean or replace as needed.  
What This Warranty Covers  
Your Eureka cleaner is warranted to be free from all defects in material and workmanship  
in normal household use for a period of one year. The warranty is granted only to the  
original purchaser and members of his or her immediate household. The warranty is  
subject to the following provisions.  
To Clean Motor Filter  
What This Warranty Does Not Cover  
1. Remove filter from inside bag compartment, lower left  
side.  
Parts of the cleaner that require replacement under normal use, such as disposable dust  
bags, filters, drive belts, light bulbs, and brush roll bristles, impellers and cleaning.  
Damages or malfunctions caused by negligence, abuse, or use not in accordance with  
the Ownerʼs Guide.  
2. Shake filter to remove excess dust. If necessary, the filter  
Defects or damages caused by unauthorized service or the use of other than Genuine  
Eureka parts.  
can be cleaned by vacuuming with another cleaner.  
3. Reinstall filter with stiff/printed side down. Slide under  
back ledge and filter retainer. Install with colored/smooth  
side down.  
What The Eureka Company Will Do  
The Eureka Company will, at its option, repair or replace a defective cleaner or cleaner  
part that is covered by this warranty. As a matter of warranty policy, the Eureka Company  
will not refund the consumerʼs purchase price.  
Back Ledge  
Filter Retainer  
3
Warranty Registration  
Please fill out and return the warranty registration card accompanying your cleaner.  
3
Obtaining Warranty Service  
To obtain warranty service you must return the defective cleaner or cleaner part along with  
proof of purchase to any Eureka Authorized Warranty Station.  
1 and 3  
You will find the nearest location in the Yellow Pages, under “Vacuum Cleaners–Service  
and Repair.” Be certain that the Warranty Station is “Eureka Authorized.”  
For the location of the nearest Eureka Authorized Warranty Station or for service  
information, telephone toll free:  
USA: 1-800-282-2886  
Mexico: 5670-6169  
Canada: 1-800-282-2886  
If you prefer, you can write to The Eureka Company, Service Division, 807 North Main  
Street, Bloomington, Illinois 61701, USA. In Canada write to The Eureka Company, 866  
Langs Drive, Cambridge, Ontario N3H 2N7.  
If it is necessary to ship the cleaner outside your community to obtain warranty repair,  
you must pay the shipping charges to the Eureka Authorized Warranty Station.  
ReturnshippingchargeswillbepaidbytheWarrantyStation.Whenreturningpartsforrepair,  
please include the model, type, and serial number from the data plate on the cleaner.  
Micron and HEPA Exhaust Filters  
(Only for models with the exhaust filter door)  
Change micron or HEPA exhaust filter every 3 months.  
To Replace Micron or HEPA  
Exhaust Filter  
Further Limitations and Exclusions  
Any warranty that may be implied in connection with your purchase or use of the cleaner,  
including any warranty of Merchantability or any warranty for Fitness For A Particular  
Purpose is limited to the duration of this warranty. Some states do not allow limitations  
on how long an implied warranty lasts, so the above limitations may not apply to you.  
Your relief for the breach of this warranty is limited to the relief expressly provided  
above. In no event shall Eureka be liable for any consequential or incidental damages  
you may incur in connection with your purchase or use of the cleaner. Some states do not  
allow the exclusion or limitation of incidental or consequential damages, so the above  
limitation or exclusion may not apply to you.  
1. Lower the handle. Open exhaust filter door; push toward  
the left side.  
2. Grasp filter and pull out.  
3. Push new filter into cleaner, smooth side facing out.  
4. Close exhaust filter door; push toward right side.  
This warranty gives you specific legal rights. You may also have other rights which  
vary by state.  
Replace all filters with genuine Eureka replacement  
filters.  
GENUINE  
EUREKA PRODUCT  
Questions & Answers about Genuine Eureka Products  
Q: Why should I use only Genuine Eureka paper bags, belts, and parts in my Eureka  
vacuum cleaner?  
A: Using Genuine Eureka Products, which are made to our exacting specifications  
and engineered with emphasis on quality, performance, and customer satisfaction,  
ensures the long life and cleaning efficiency of your vacuum cleaner. Overall, this  
saves you money and helps to keep your home clean.  
Exhaust  
Filter  
Door  
Q: How can I be sure I am using only genuine Eureka products in my vacuum  
cleaner?  
A: Typically, packaged products and paper bags can be identified by a “Genuine Eureka  
Product” symbol (see illustration above). For further identification assistance, you  
may call our toll-free number, 1-800-282-2886, for the location of a nearby Eureka  
Authorized Warranty Station.  
Micron or  
HEPA  
Filter  
Q: Are there any differences between “made to fit” or “imitation” and Genuine Eureka  
paper bags, belts, and parts?  
A: Yes, there are some very important differences in materials, quality, and reliability.  
Many customers have mistakenly purchased “imitation” paper bags and parts  
while thinking they purchased genuine. Unfortunately, many of these customers  
discovered the differences after they experienced related difficulties.  
Exhaust Filter  
Door  
2
For Genuine Eureka Value, Accept No Imitations!  
3
THE EUREKA COMPANY  
Bloomington, Illinois 61701  
Household Warranty  
10  
abs 190  
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