EdgeStar Air Conditioner AP14000W User Manual

Portable Air Conditioner  
Models:  
AP14000HS & AP14000W  
Owner’s Manual  
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Table of Contents  
IMPORTANT SAFETY INFORMATION.................................................................I  
INTRODUCTION ...................................................................................................1  
PARTS IDENTIFICATION.....................................................................................2  
BACK VIEW..........................................................................................................2  
FRONT VIEW........................................................................................................2  
INSTALLING THE CARBON FILTER...................................................................3  
WINDOW KIT INSTALLATION INSTRUCTIONS.................................................4  
PREPARATIONS FOR INSTALLING THE WINDOW KIT..................................................4  
INSTALLING THE GRATED ADAPTER........................................................................5  
INSTALLING THE WINDOW PLATES..........................................................................6  
ATTACHING THE DUCT CONNECTORS TO THE EXHAUST HOSE..................................7  
CONNECTING THE DUCT CONNECTORS TO THE UNIT ...............................................8  
CONNECTING THE DUCT CONNECTOR TO THE GRATED ADAPTER .............................8  
CONTROL PANEL OVERVIEW..........................................................................10  
CONTROL PANEL LCD INDICATORS..............................................................10  
USING THE CONTROL PANEL .........................................................................11  
POWER .............................................................................................................11  
Auto-Restart: ...............................................................................................11  
COOLING MODE.................................................................................................11  
DEHUMIDIFYING MODE .......................................................................................11  
HEAT MODE (HS MODEL ONLY) .........................................................................12  
FAN ONLY MODE ...............................................................................................12  
SPEED...............................................................................................................12  
TIMER ...............................................................................................................12  
How to set the unit to automatically turn on................................................12  
How to set the unit to automatically turn off................................................12  
WATER LIGHT ....................................................................................................12  
REMOTE CONTROL OVERVIEW ......................................................................13  
INSTALLING THE BATTERIES ................................................................................13  
REMOTE CONTROL LCD INDICATORS...........................................................14  
OPERATING THE REMOTE CONTROL............................................................15  
POWER .............................................................................................................15  
COOLING MODE.................................................................................................15  
DEHUMIDIFYING MODE .......................................................................................15  
FAN ONLY MODE ...............................................................................................16  
HEAT MODE (HS MODEL ONLY) .........................................................................16  
FAN SPEED........................................................................................................16  
TIMER ...............................................................................................................17  
ENERGY SAVING GUIDE...................................................................................18  
MAINTENANCE ..................................................................................................19  
CLEANING THE UNIT ...........................................................................................19  
CLEANING THE PRE-FILTER .................................................................................19  
PREPARATION FOR STORAGE .............................................................................19  
TROUBLESHOOTING ........................................................................................20  
TROUBLESHOOTING CONTINUED .........................................................................21  
SPECIFICATIONS...............................................................................................22  
EDGESTAR LIMITED WARRANTY ...................................................................23  
EdgeStar Portable Air Conditioner  
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Introduction  
Thank you for purchasing this EdgeStar portable air conditioner. We are glad you  
chose us. We believe that your purchase of this product opens a relationship  
between you and EdgeStar. We will provide the customer support needed to  
nurture that relationship.  
This manual contains important information regarding the proper installation, use  
and maintenance of your portable air conditioner. Following this manual will  
ensure that your product will work at its peak performance and efficiency.  
Please save the original product packaging in case you need to safely transport  
your portable air conditioner.  
For Your Records:  
Please write down the model number and serial number  
below for future reference. Both numbers are located on the  
ratings label on the back of your unit and are needed to  
obtain warranty service. You may also want to staple your  
receipt to this manual as it is the proof of your purchase, and  
is also needed for service under your warranty.  
Model Number:  
Serial Number:  
Date of Purchase:  
To better serve you, please do the following before contacting customer service:  
If you received a damaged product, immediately contact the dealer that  
sold you the product.  
Read and follow this instruction manual carefully to help you install, use  
and maintain your portable air conditioner.  
Read the troubleshooting section of this manual as it will help you  
diagnose and solve common issues.  
Visit us on the web at http://www.edgestar.com to register your  
product, download product guides, additional troubleshooting resources  
and up-to-date information.  
If you need warranty service, our friendly customer service  
representatives are available via email at [email protected] or by  
telephone at 1 (866) 319-5473.  
1
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Parts Identification  
Front View  
Control Panel  
Handle  
Front Air Vent  
Caster  
Back View  
Duct connector  
Pre-Filter  
Exhaust hose  
Air Intake Hose  
Drain Port  
Power Cord  
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Installing the Carbon Filter  
Your portable air conditioner ships with a pre-filter and an activated  
carbon filter. The carbon filter will help remove contaminates and  
odors from the air. It is recommended you replace the carbon filter  
every two to three months, or as needed. It is necessary to clean  
the pre-filter periodically. Follow the steps below to install the  
carbon filter:  
1. Shut off the unit. Pull the pre-filter towards the hose.  
CAUTION: Never operate  
the air conditioner without  
the pre-filter attached.  
Pre-filter  
Activated  
carbon filter  
2. Insert the activated carbon filter between the pre-filter  
and the unit.  
3. Reinstall the pre-filter.  
Note: The size of the carbon filter may vary as shown below.  
3
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Window Kit Installation Instructions  
You must vent your portable air conditioner when running in it  
cooling mode and heating mode (HS model). Your unit includes a  
window exhaust kit that can be used to vent the unit out a window.  
Preparations for installing  
the window kit  
Before you begin, make sure you have all the parts necessary for  
installation.  
Window Kit Parts List:  
8 Screws  
NOTE: Exhaust Covers  
may be attached to the  
Grated Adapters. You  
may need to twist and  
pull apart to separate  
them.  
2 Grated Adapters  
2 Exhaust Covers  
2 Exhaust Hoses  
1 Window Kit Plate  
with Holes  
2 Window Kit Plates  
4 Duct Connectors  
If you have multiple windows, choose one that is near an electrical outlet  
that will be able to provide sufficient power to your unit. See the power  
requirements listed on the product label printed on the side, or on the  
back of your portable air conditioner.  
NOTE: You may need to  
contact your electrician if  
your room’s circuit is not  
able to power your unit.  
Your window kit can be installed on a horizontal or vertical sliding window  
as shown in the following pictures:  
Follow the instructions on the next pages to install the window kit.  
Note: This unit can be used with one or two vent hoses. The exhaust hose should always be used in cooling  
and heating (HS model) mode. The air intake hose can be used to increase the cooling efficiency of the unit.  
If the air intake hose is not used, simply cover one of the grated adapters on the window kit with a vent cap.  
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Installing the grated adapter  
1. Insert the round grated adapters through the back  
grooved side of the window kit plate with holes.  
  
2. Secure the grated adapters by fastening the screws from  
flat side of the window kit plate to the holes on the grated  
adapter.  
5
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Installing the window plates  
3. Open your window and place the window kit with  
grooved side facing outward on the window sill. Then, slide  
the window kit plates to fit the width of the window. You can  
use screws to secure the window kit plates from sliding.  
  
4. Lower the window to secure the window kit in place. You  
may need to use duct tape to better secure the window kit.  
CAUTION: Secure your  
window by using window  
locks. Please contact your  
EdgeStar retailer to  
purchase window locks.  
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Attaching the duct  
connectors to the exhaust  
hose  
A.  
B.  
  
5. Attach the connectors to the hose:  
A. Extend the ends of the exhaust hose  
B. Thread the duct connector on by turning it clockwise until  
it stops.  
  
6. Roll the unit towards the window kit. Leave a space that  
is at least 20 inches to the wall.  
7
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Connecting the duct  
connectors to the unit  
7. Align the slots on the duct connector to the tabs and  
snap into the back of the unit.  
Connecting the duct  
connector to the grated  
adapter  
  
8. Align the slots on the duct connector to the tabs on the  
grated adapter and snap in place.  
After you have installed the exhaust hose and window kit, you can  
plug in your portable air conditioner and start using it.  
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Your portable air conditioner is designed to exhaust condensate  
water that is collected from the air. This water, in either gaseous or  
droplet form, will be expelled out the exhaust port of the unit.  
Please take this into account when deciding how to vent it.  
Notes about the Exhaust  
hose  
1. The exhaust hose supplied with the portable air conditioner can  
be extended up to 48 inches; however for maximum efficiency, use  
the shortest length possible.  
2. Try to prevent any kinks or bends in the exhaust hose. Kinks or  
bends may trap exhaust air which can radiate heat into the room or  
potentially cause the portable air conditioner to overheat and shut  
itself off.  
Do not lengthen the  
exhaust hose by adding  
additional hoses or  
attachments.  
3. The exhaust hose supplied with the portable air conditioner has  
been specifically designed for this air conditioner. Do not lengthen  
the hose by adding additional hoses or attachments or replace it  
with any other hose.  
Warning: Longer hoses are not recommended.  
9
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Control Panel Overview  
LCD Display  
Water Light  
WATER  
POWER  
Mode  
Speed  
Timer  
Power Button  
Timer Button  
Up Button  
Down Button  
Mode Button  
Speed Button  
Function  
Power  
Mode  
Powers the unit on or off.  
Changes between cool, dehumidify, fan, and  
heat (HS model) modes.  
Speed  
Sets the fan speed.  
Timer  
(Up)  
Used to enable the timer.  
Increases the set temperature or timer hours.  
(Down)  
Decreases the set temperature or timer hours.  
Water Light  
The water light will turn on if the unit has filled  
the internal water reservoir.  
Control Panel LCD Indicators  
Fahrenheit / Celsius  
Fan Speed  
Cool Mode  
Temperature  
Timer  
Dehumidify Mode  
Fan Only Mode  
Heat Mode (HS Model)  
Water Full Indicator  
Indicator  
Function  
Shows if the set temperature is in Fahrenheit or  
Celsius.  
F/C  
Temperature Displays the set or ambient temperature.  
Timer   
Fan Speed  
Appears when the timer is enabled.  
Shows the set fan speed.  
Shows the set mode between,  
Dehumidify, Fan Only, or  
model only).  
Appears when the water reservoir is full.  
Cooling,  
Modes  
Heat (HS  
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Using the Control Panel  
Use the Power button to turn the portable air conditioner on and off.  
Power  
By default when you first use the power button, the unit should begin to  
operate in cooling mode. The unit will remember the last used  
mode/settings if you shut down and restart.  
Auto-Restart: If power to the unit is interrupted, the air conditioner will  
restart itself in its last used mode/settings once power is restored. The  
compressor will restart after 3 minutes.  
Cooling mode cools and dehumidifies the air. If the ambient temperature  
drops below the temperature you selected, the compressor turns off and  
the unit functions with the fan only. When the temperature rises above the  
temperature you selected, the compressor turns on again.  
Cooling Mode  
Whether your desired temperature can actually be reached depends on  
the ambient conditions. The room temperature remaining above the set  
temperature is normal.  
To operate the unit in cooling mode:  
1) Make sure the power cord is plugged into a power outlet.  
2) Press the Power button.  
3) Press the Mode button until the  
4) Select the fan speed by using the Speed button.  
Cooling indicator is selected.  
NOTE: The exhaust hose  
must be used in Cooling  
mode in order to cool a  
room.  
You can choose between Low, Medium and High fan speeds.  
5) Set the thermostat by using the Up and Down buttons. The thermostat  
is adjustable between 61°F - 89°F in one degree increments.  
During the Dehumidifying mode, the unit will condense water out of the air  
and exhaust it through the exhaust hose. . In high humidity conditions,  
you may need to manually drain the unit. The ambient temperature in the  
room will probably drop by a few degrees while using the Dehumidifying  
mode.  
Dehumidifying Mode  
To operate the unit in dehumidifying mode:  
1) Make sure the power cord is plugged into a power outlet.  
2) Press the Power button.  
3) Press the Mode button until the  
Dehumidify indicator is selected.  
NOTES: If the room temperature is below 77ºF, the fan will always run on low speed while in the  
Dehumidifying mode. If you do not use the exhaust hose in Dehumidifying mode, you must manually drain  
the water from the unit. Additionally, the ambient temperature in the room will probably rise by a few  
degrees if you do not use the exhaust hose. You will be not be able to change the thermostat temperature  
while in Dehumidifying Mode.  
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The AP14000HS portable air conditioner can work as a heat pump. It  
must be vented for it to expel the cold air out the exhaust.  
Heat Mode (HS Model Only)  
To operate the unit in heat mode:  
1) Make sure the power cord is plugged into a power outlet.  
2) Press the Power button.  
3) Press the Mode button until the  
Heat indicator is selected.  
4) Adjust the fan speed and temperature to your desired setting. The  
thermostat is adjustable between 61°F - 80°F in one degree increments.  
Note: The room temperature remaining below the set temperature is  
normal. Whether your desired temperature can actually be reached  
depends on the ambient conditions  
Fan Only mode is used to circulate the air in your room. No temperature  
setting is needed.  
Fan Only Mode  
To operate the unit in Fan Only mode:  
1) Make sure the power cord is plugged into a power outlet.  
2) Press the Power button.  
3) Press the Mode button until the Fan Only indicator is selected.  
4) Press the Speed button to select the fan speed.  
NOTE: Fan Only mode does  
not require that the exhaust  
hose be attached.  
You can choose between Low, Medium and High fan speeds.  
The Speed button is used to change the fan speed while in Cooling and  
Fan Only modes.  
Speed  
Press the Speed button to select the fan speed.  
You can choose between Low, Medium and High fan speeds.  
The timer can be used to either turn the unit on or off after a number of  
elapsed hours. The timer is adjustable between 1-24 hours in one hour  
increments.  
Timer  
How to set the unit to automatically turn on:  
1) Press the Timer button while the unit is powered off. The Timer  
indicator will appear on the LCD.  
2) Use the Up and Down buttons to set the time (displayed in hours) you  
wish to pass before the unit turns on. After the selected time passes, the  
unit will automatically turn on.  
How to set the unit to automatically turn off:  
1) Press the Timer button while the unit is powered on. The Timer  
indicator will appear on the LCD.  
2) Use the Up and Down buttons to set the time (displayed in hours) you  
wish to pass before the unit turns off. The unit will automatically turn off  
after the selected time elapses.  
NOTE: To cancel the  
timer, press the Timer  
button or Power button.  
In high humidity situations, the internal water reservoir may fill. The unit  
Water Light  
will automatically shut off and the water light will turn on. The  
Stop  
Indicator will appear on the LCD. Once the water is manually drained, the  
unit will operate normally.  
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Remote Control Overview  
The remote control can be used instead of the control panel to remotely  
operate your portable air conditioner. The remote’s functions are the  
same as on the control panel.  
LCD Display  
NOTES: Be careful not drop  
the remote control. Do not  
place the remote control in a  
location exposed to direct  
sunlight.  
Power Button  
Down Button  
Up Button  
Mode Button  
Fan Speed Button  
Timer Button  
Fahrenheit / Celsius Button  
Button  
Function  
Powers the unit on or off.  
Power  
Increases the Temperature Timer, or Clock  
settings.  
(Up)  
Decreases the Temperature, Timer, or  
Clock settings.  
(Down)  
Mode  
Sets the mode:  
Cool,  
Dehumidify,  
Fan Only, or  
Heat (HS model) will  
appear on the LCD.  
Sets the fan speed. The  
High,  
Fan Speed  
Medium or Low indicator will appear on  
the LCD depending on the mode you set.  
Used to enable the timer.  
Timer  
F/C  
Switches the temperature between  
Fahrenheit and Celsius.  
A
A A  
A A A  
Installing the batteries  
AAA  
AAA  
1) Remove the cover on the back of the remote control.  
2) Insert the batteries with the (+) and (-) ends pointing in the  
correct direction.  
3) Slide the cover back on.  
CAUTION: Use only AAA batteries. Remove the batteries if the remote control will not be used for one  
month or longer. Do not attempt to recharge batteries not designed to be recharged. All batteries should be  
replaced at the same time. Do not mix old and new batteries. Do not dispose of batteries in a fire as they  
may explode.  
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Remote Control LCD Indicators  
Transmitter Indicator  
Speed Indicator  
Mode Indicators  
Fahrenheit and Celsius  
Indicator  
Set Temperature  
Indicator  
NOTE: If you used the control  
panel to set up the unit, the  
remote control will not  
automatically update the  
information shown on the  
remote control’s LCD.  
Timer Indicator  
Timed Hours  
Indicators  
Transmitter  
Appears when the remote control is signaling  
the unit.  
Shows the set fan speed.  
Fan Speed  
Low, Medium, and  
High indicator will  
appear depending on the mode you set.  
Shows the set mode.  
The  
Cool,  
Dehumidify,  
Heat (HS  
Mode  
model), or  
Fan indicator will appear  
depending on the mode you set.  
Shows the set temperature.  
Set Temperature  
Fahrenheit and  
Celsius  
Shows if the set temperature is in Fahrenheit  
or Celsius.  
Appears if the On Timer or Off Timer is  
enabled.  
Timer  
Shows the number of timed hours when the  
Timer is enabled.  
Timed Hours  
Mode Indicator  
Function  
The unit will cool and dehumidify.  
Cooling  
The unit will remove moisture from the air.  
The unit will run as a heat pump. (HS model)  
The unit will run as a fan and circulate air.  
Dehumidify  
Heat (HS model)  
Fan Only  
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Operating the Remote Control  
Use the  
and off.  
Power button to turn the portable air conditioner on  
Power  
By default when you first use the power button, the unit will begin to  
operate in cooling mode. The unit will remember the last used  
mode/settings if you shut down and restart.  
Auto-Restart: If power to the unit is interrupted, the air conditioner will  
restart itself in its last used mode/settings once power is restored. The  
compressor will restart after 3 minutes.  
Cooling mode cools and dehumidifies the air. If the ambient temperature  
drops below the temperature you selected, the compressor turns off and  
the unit functions with the fan only. When the temperature rises above the  
temperature you selected, the compressor turns on again.  
Cooling Mode  
Whether your desired temperature can actually be reached depends on  
the ambient conditions. The room temperature remaining above the set  
temperature is normal.  
To operate the unit in cooling mode:  
1) Make sure the power cord is plugged into a power outlet.  
2) Press the  
Power button on the remote control.  
Mode button until the cooling indicator is selected.  
Speed button.  
5) Change the set temperature by using the Up and  
3) Press the  
4) Select the fan speed by using the  
NOTE: The exhaust hose  
must be used in Cooling  
mode in order to cool a room.  
Down  
buttons. The temperature is adjustable between 61°F - 89°F in one  
degree increments. You can switch between Fahrenheit and Celsius by  
pressing the  
button.  
During the Dehumidifying mode, the unit will condense water out of the air  
and exhaust it through the exhaust hose. In high humidity conditions, you  
may need to manually drain the unit. The ambient temperature in the  
room will probably drop by a few degrees while using the Dehumidifying  
mode.  
Dehumidifying Mode  
To operate the unit in dehumidifying mode:  
1) Make sure the power cord is plugged into a power outlet.  
2) Press the  
Power button on the remote control.  
3) Press the  
selected.  
Mode button until the dehumidify indicator is  
NOTES: If the room temperature is below 77ºF, the fan will always run on low speed while in the  
Dehumidifying mode. If you do not use the exhaust hose in Dehumidifying mode, you must manually drain  
the water from the unit. Additionally, the ambient temperature in the room will probably rise by a few  
degrees if you do not use the exhaust hose. You will not be able to change the thermostat temperature  
while in Dehumidifying Mode.  
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Fan Only mode is used to circulate the air in your room. No  
temperature setting is needed.  
Fan Only Mode  
To operate the unit in Fan Only mode:  
1) Make sure the power cord is plugged into a power outlet.  
2) Press the  
Power button on the remote control.  
NOTE: Fan Only mode does  
not require that the exhaust  
hose be attached.  
3) Press the  
selected.  
Mode button until the  
Fan Only indicator is  
4) Press the  
Speed button to select the fan speed.  
You can choose between Low, Medium and High speed.  
Heat Mode (HS Model Only)  
The AP14000HS model portable air conditioner can work as a heat  
pump. It must be vented for it to expel the cold air out the exhaust.  
To operate the unit in heat mode:  
1) Make sure the power cord is plugged into a power outlet.  
2) Press the  
Power button on the remote control.  
3) Press the  
selected.  
Mode button until the  
Heat indicator is  
Speed button.  
4) Select the fan speed by using the  
5) Change the set temperature by using the  
NOTE: The exhaust hose must  
be used in Heating Mode  
Up and  
Down  
buttons. The temperature is adjustable between 61°F - 80°F in one  
degree increments. You can switch between Fahrenheit and  
Celsius by pressing the  
button.  
Fan Speed  
The  
Fan Speed button is used to change the fan speed while  
in Cooling, Fan Only and Heating (HS Model only) modes.  
Press the  
Fan Speed button to select the fan speed.  
You can choose between Low, Medium and High speed.  
Note: Although the remote control will allow you to set the fan  
speed in Dehumidify mode, the unit will not actually change the fan  
speed.  
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The timer can be used to either turn the unit on or off after a number of  
elapsed hours. The timer is adjustable between 1-24 hours in one hour  
increments.  
Timer  
How to set the unit to automatically turn on:  
1) Press the  
remote are powered off. The On Timer [  
Timer button while the portable air conditioner and  
] indicator will be blinking.  
2) Use the  
Up and  
Down buttons to set the number of hours  
you want to pass before the unit turns on.  
3) Wait until the On Timer [  
] indicator stops blinking. After the  
selected time passes, the unit will automatically turn on.  
How to set the unit to automatically turn off:  
1) Press the  
Timer button while the portable air conditioner and  
remote are powered on. The Off Timer [  
] indicator will be blinking.  
NOTE: To cancel the timer,  
2) Use the  
Up and  
Down buttons to set the number of hours  
you want to pass before the unit turns off.  
press the  
Timer button  
twice, or press the  
Power button once.  
3) Wait until the Off Timer [  
automatically turn off after the selected time passes.  
] indicator stops blinking. The unit will  
Draining the Unit  
When the portable air conditioner is in cooling mode or dehumidify  
mode, it will remove moisture from the air. The condensed water  
from the air will be collected in an internal reservoir and will be  
evaporated and exhausted out of the exhaust hose. However, in  
very humid conditions, the internal reservoir may fill completely.  
This causes the air conditioner to turn off to avoid overflowing the  
internal reservoir. The  
Panel LCD.  
indicator will appear on the Control  
Direct drainage option  
You can attach a drain hose to the drain port for continuous  
drainage.  
1. Remove the rubber drain plug from the drain port.  
2. Connect a drain hose to the drain port.  
The portable air conditioner will now drain through the drain hose.  
Please note that this unit has no drain pump; all water will drain  
with gravity only, i.e., only “downhill.”  
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Energy Saving Guide  
Read and follow the guide below to get the best performance and  
efficiency from your portable air conditioner:  
Do not cover the air outlet (exhaust) while in use.  
Do not place the unit in front of curtains or drapes- to ensure  
they do not obstruct the air intake.  
Minimize the length of the exhaust hose, but allow at least 20  
inches of space on sides and back of the unit.  
Make sure the exhaust hose is as straight as possible and avoid  
kinks or bends.  
Keep curtains, blinds or drapes closed during the sunniest part  
of the day.  
Use the timer to operate the unit before it is needed. For  
example, set the timer to turn on the unit in cooling mode for 3  
or more hours to cool the room before you arrive. You may want  
to operate the unit all day if you live in a warmer climate.  
Minimize the heat sources (direct sunlight, computers, servers,  
people, etc.) in the room.  
Close all windows and doors.  
Use the unit in a contained room. For example, a room with four  
walls and a ceiling, instead of a partitioned studio, or  
warehouse.  
Make sure the unit is on a level surface.  
Minimize the amount of humidity in the room. For example, run  
the unit as a dehumidifier.  
To prolong the compressor's life, please wait at least 3 minutes  
before turning the unit back on after shutting it off.  
Inspect and keep the pre-filters clean by cleaning regularly.  
Inspect and replace the activated carbon filters regularly.  
Perform routine maintenance.  
EdgeStar Portable Air Conditioner  
18  
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Maintenance  
Clean the air conditioner and filters regularly to maximize  
performance and efficiency, and prolong the unit’s life. Be sure to  
always unplug the air conditioner from the power outlet before  
cleaning.  
Cleaning the unit  
Use a soft dry cloth to wipe the body clean. If necessary, use  
lukewarm water to dampen a cloth to clean the unit.  
Use a soft bristle brush to clean between the vents.  
Carefully use a vacuum cleaner to clean the condenser coils  
Never use abrasive chemicals, volatile substances, gasoline,  
detergents, chemically treated cloths, or other cleaning solvents  
that may damage the cabinet exterior.  
Never spray water directly on the unit.  
Cleaning the pre-filter  
To clean the pre-filter, follow the steps below:  
1) Power off the unit and remove the pre-filter.  
2) Remove the activated carbon filter.  
3) Use a vacuum cleaner or tap the filter lightly to remove loose  
dust and dirt, then rinse thoroughly under lukewarm running water  
(below 104°F). You may use a mild soap and water solution if  
needed. Allow the pre-filter to air dry in a cool and shaded place.  
Dry thoroughly before reinstalling.  
NOTE: The activated carbon  
filter is not washable. You  
should replace it every 2-3  
months or as needed. Contact  
EdgeStar retailers for  
Clean the pre-filter periodically. If the unit is used in a dusty  
environment you may need to clean it on a weekly basis.  
replacement filters.  
Warning: Never operate the unit without the filters.  
Preparation for Storage  
If you are not going to be using the unit for an extended period of  
time, follow the instructions below before storing your unit:  
1) Drain all the water from the unit’s reservoir. Operate the unit in  
fan mode for a few hours to thoroughly dry any moisture left on the  
coils inside the unit.  
2) Power off the unit, and clean or change the filters.  
3) Unplug and carefully wind the power cord.  
4) Remove the exhaust hose and duct connectors and keep them  
in a safe place.  
If the unit will be stored in a garage, storage container, or  
warehouse, place it in a sturdy box with plenty of packing material.  
Caution: Do not transport or store the unit on its side or upside  
down.  
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Troubleshooting  
Follow the troubleshooting guide below to resolve common issues.  
Issue  
My air conditioner is  
not functioning at all  
Possible Cause  
Unit is not receiving  
power  
Solution  
Make sure the unit is  
plugged in  
LCDI power cord is  
tripped  
Insufficient power  
Press the Reset button  
on the LCDI cord  
Move the unit to  
another outlet. Check  
your circuit breaker.  
(Refer to the rating  
label on the back of  
the unit to determine  
the Amperage draw)  
Drain the unit and  
restart  
Water reservoir is full  
Control panel is  
disconnected  
If no indicator lights  
turn on, contact  
customer service  
Install new batteries  
Replace the batteries  
Reinstall the batteries  
correctly  
My remote control  
does not work and the  
indicator symbols on  
the remote do not  
appear  
Batteries not installed  
Bad batteries  
Batteries installed  
incorrectly  
A defective remote  
control  
Contact customer  
service  
My air conditioner is  
making a loud noise  
The unit is not level.  
Make sure the unit is  
on a level surface  
Remove the object  
from the fan  
A foreign object has  
jammed the fan.  
The floor below the  
unit is uneven  
Move the unit to a  
level surface  
My air conditioner is  
making a continuous  
metallic knocking or  
pinging sound  
Unit may have been  
shipped on its side  
Shut off the unit. Let  
the unit sit on a level  
surface for at least 24  
hours and restart.  
Damaged compressor Contact customer  
service  
My air conditioner is  
leaking  
Drain plug is removed  
Cracked base pan  
Attach the drain plug  
Contact customer  
service  
My air conditioner runs The air conditioner  
Contact an electrician  
if the unit works in a  
different room or circuit  
for a little while and  
then it trips the power  
cord or the circuit  
breaker  
may be plugged into  
an outlet that can not  
supply the correct  
amount of current  
The control panel  
Water light is on and  
the unit stopped  
running.  
Your water reservoir is Drain your unit.  
full.  
EdgeStar Portable Air Conditioner  
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Troubleshooting continued  
Issue  
My air conditioner is  
Possible Cause  
Unit is not operating in Set the unit to be in  
Solution  
not cooling at all  
cooling mode  
cooling mode, and  
lower the set  
temperature (pg. 11)  
The compressor is not The compressor may  
on  
take up to 3 minutes to  
turn on, or longer if it is  
too warm  
The ambient  
Lower the room  
temperature is too high temperature to be  
below 90°F degrees  
The filter may be dusty Clean the filters.  
NOTE: If the ambient  
temperature is above 90°F  
the unit may not blow cold  
air.  
or blocked  
(pg. 19)  
Blocked exhaust port  
Remove any  
obstructions in the  
exhaust hose and port  
The unit must be  
vented. (pg. 4)  
My air conditioner  
blows cold air, but  
does not lower the  
room temperature  
The unit is not vented  
The area of the room  
is too large  
Minimize the size of  
the area to be cooled,  
i.e. adding a drop  
ceiling. Use more than  
one unit to cool the  
area, or use a larger  
unit  
Open windows and  
doors  
Too many heat  
sources  
Close any open doors  
and windows  
Remove or shut off  
additional heat  
sources such as radio  
equipment, servers,  
etc.  
TIP: Run the unit before it is  
needed. For example, run  
the unit in the morning  
before the area gets hot,  
and continue to run the unit  
all day long in order to  
maintain a low temperature.  
The room/garage may Properly insulate the  
be inadequately  
insulated  
room to be cooled, i.e.  
using fiberglass  
The ambient  
The unit may not work  
temperature is too high if the room  
temperature is above  
90°F  
Direct sunlight is  
heating the room  
Close curtains or pull  
down blinds, and  
minimize the direct  
sunlight into the room  
The filter may be dusty Clean the filter and  
or blocked  
Dirty condenser coils  
replace it if needed  
Carefully vacuum the  
coils clean  
Obstructed air intake  
or exhaust ports  
Remove anything  
blocking the ports  
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Specifications  
Description of product  
Model  
Portable Air Conditioner  
AP14000HS  
Voltage/Frequency  
Input Power  
Current  
115V/60Hz  
1200W Cooling  
1000W Heating (HS Model)  
10.5A Cooling  
8.5A Heating (HS Model)  
Color  
Silver  
Coolant  
R22  
Timer  
24 Hour  
Dimensions  
H x W x D  
32.7” x 20.1” x 16.75”  
75 lbs  
Weight  
Description of product  
Model  
Portable Air Conditioner  
AP14000W  
115V/60Hz  
1200W  
Voltage/Frequency  
Input Power  
Current  
10.5A Cooling  
White  
Color  
Coolant  
R22  
Timer  
24 Hour  
Dimensions  
H x W x D  
32.7” x 20.1” x 16.75”  
75 lbs  
Weight  
EdgeStar Portable Air Conditioner  
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EdgeStar Limited Warranty  
One (1) Year Parts & Ninety (90) Days Labor  
This product is warranted by EdgeStar to be free from defective workmanship and materials, subject to any conditions  
set forth as follows:  
WHAT IS COVERED:  
LABOR: For a period of NINETY (90) DAYS from the date of original purchase, labor will be performed free of charge at  
an authorized EdgeStar repair facility. At its option, EdgeStar will repair the product with new or remanufactured parts,  
or exchange the defective product with a new, refurbished, or remanufactured product. If a product is replaced, it will  
carry the remaining warranty of the original product. After the ninety (90) day period, EdgeStar will no longer be  
responsible for labor charges incurred. All defective products and parts covered by this warranty will be repaired or  
replaced on a mail-in basis to an EdgeStar authorized repair facility.  
PARTS: For a period of ONE (1) YEAR from the date of original purchase, EdgeStar will supply new, rebuilt, or  
refurbished parts free of charge. EdgeStar may request a defective part be returned in exchange for the replacement  
part. All replacement parts or products will be new, remanufactured, or refurbished. All products and parts replaced by  
EdgeStar under warranty service become the property of EdgeStar.  
This warranty applies to the original purchaser only, and only covers defects in workmanship experienced during  
operation of the product under normal service, maintenance, and usage conditions. This warranty applies to the  
purchase and use of this product in residential settings within the United States of America.  
WHAT IS NOT COVERED:  
The following limitations apply to the coverage of this warranty. This warranty does not cover:  
Labor charges for installation, setup or training to use the product.  
Shipping damage, and any damage caused by improper packaging for shipment to an authorized service center, and any  
damaged caused by improper voltage or any other misuse, including abnormal service, handling, or usage.  
Cosmetic damage such as scratches and dents.  
Normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters, cartridges, batteries.  
Service trips to deliver, pick-up, or repair, install the product, or to instruct in proper usage of the product.  
Damages or operating problems resulting from misuse, abuse, operation outside environmental specifications, uses  
contrary to instructions provided in the owner’s manual, accidents, acts of God, vermin, fire, flood, improper installation,  
unauthorized service, maintenance negligence, unauthorized installation or modification, or commercial use.  
Labor charges incurred 91 days or more after the date of original purchase.  
The use of EdgeStar products in commercial settings.  
Optional accessories, attachments, and appearance items.  
Products that have been modified to perform outside of specifications without the prior written permission of EdgeStar.  
Products lost in shipment, or theft.  
Products sold AS IS or from an unauthorized reseller.  
Products that have had their serial numbers removed or defaced. Products with serial numbers that have been invalidated.  
OBTAINING WARRANTY SERVICE:  
If you believe your product is defective, contact EdgeStar Customer Support for troubleshooting assistance and  
warranty service at 1-866-319-5473. Please have your serial number and proof of purchase available. Once an  
EdgeStar authorized representative has confirmed that your product is defective and eligible for warranty service, the  
product must be returned to an EdgeStar repair facility. The purchaser is solely responsible for prepaying all shipping  
related costs to and from the repair facility. EdgeStar is not responsible for damage resulting from shipper mishandling  
or improper packaging. Do not return a defective product to the place of purchase. Products received without a return  
authorization number will be refused.  
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY  
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED  
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER  
THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,  
SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS,  
OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES DO NOT ALLOW THE  
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.  
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO  
STATE.  
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EdgeStar Products  
Box 81336  
Austin, TX 78708-1336  
Toll Free: 1-866-319-5473  
Register your product, download owner’s manuals, access additional  
troubleshooting resources, and obtain more information on other great  
EdgeStar products on the web at: http://www.edgestar.com  
Product contents and specifications may change without notice.  
Copyright © 2009 Living Direct, Inc.  
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