Gefen Computer Drive EXT USB 400FON User Manual

®
USB 400 FO  
EXT-USB-400FON  
User Manual  
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CONTENTS  
1
2
3
4
5
6
7
8
8
9
Introduction  
Operation Notes  
Features  
Sender Unit Panel Layout  
Sender Unit Panel Descriptions  
Receiver Unit Panel Layout  
Receiver Unit Panel Descriptions  
Connecting And Operating The USB 400 FO Extender  
Wiring Diagram  
Troubleshooting The USB 400FO Extender  
14 Specications  
15 Warranty  
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INTRODUCTION  
Congratulations on your purchase of the USB 400 FO. Your complete satisfaction  
is very important to us.  
Gefen  
Gefen delivers innovative, progressive computer and electronics add-on solutions  
that harness integration, extension, distribution and conversion technologies.  
Gefen’s reliable, plug-and-play products supplement cross-platform computer  
systems, professional audio/video environments, and HDTV systems of all sizes  
with hard-working solutions that are easy to implement and simple to operate.  
The Gefen USB 400 FO  
The USB 400 FO Extender supports all USB 2.0 devices, extending to 1640 feet  
(500 meters) away from the USB source using 50/125μm multi-mode ber, or  
900 feet (275 meters) using a 62.5/125 μm multi-mode ber. The receiver end is  
also a four USB 2.0 hub.  
By using ber optic cables, the USB 400 FO extends a long distance from the  
location of a computer. It provides an EMI-free solution for using USB at remote  
locations.  
How It Works  
The USB 400 FO sender unit is connected to the source using the supplied USB  
short cable. The USB peripheral(s) are connected to the receiver unit at the  
remote end. Two LC-terminated multi-mode ber optic cables are used to link the  
sender to the receiver. The Receiver unit must be powered by a 5V DC power  
supply. The Sender unit is powered by the USB bus.  
Applications  
The USB 400 FO is invaluable for applications where complete control of devices  
is necessary when using USB when placing in restricted areas, such as medical  
facilities and oil rigs. The USB 400 FO will connect with any USB-compliant  
peripheral in all operating systems supporting USB 2.0.  
1
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OPERATION NOTES  
READ THESE NOTES BEFORE INSTALLING OR  
OPERATING THE USB 400 FO  
This equipment provides outstanding extension facilities for any device or USB  
application that requires a peripheral connection over a distance, such as a USB  
camera or USB hard drive, keyboard, and mouse.  
The USB 400 FO works like a USB hub with extension capabilities over a distance  
of up to 1,640 feet. This means, for example, that a remote USB sensor can be  
placed at a safe distance from the sender unit in situations that demand this type  
of security.  
The USB 400 FO signal controls the keyboard, mouse, trackball, and other USB  
peripherals using send and receive units. The USB signal is extended by using  
multi-mode ber optic cabling.  
The USB 400 FO uses dual multi-mode LC ber optic cables to connect the sender  
and receiver units.  
FCC Radio Frequency Interference Statement Warning  
This device complies with Part 15 of the FCC rules. Operation is subject to the  
following two conditions:  
(1) this device may not cause harmful interference, and (2) this device must  
accept any interference received including interference that may cause undesired  
operation.  
Requirements:  
To complete the installation, you will also require the following items that are not  
included with the product:  
USB 1.1 or 2.0 Compatible computer (host computer) with a USB compliant  
operating system  
USB 1.1 or 2.0 Compatible device  
2-strand multi-mode ber optic cable with Duplex LC connectors (if using  
surface cabling) OR, 2-strand ber optic cabling with two information outlets  
and two 2-strand ber optic patch cords with Duplex LC connectors (if using  
premise cabling) .  
The Sender Unit and Receiver Unit are interconnected by up to 500 meters of  
ber optic cabling. Two strands of 50/125μm (1640 feet max.) multi-mode ber or  
62.5/125μm (900 feet max.) multi-mode ber cabling are required. The cabling  
subsystem must provide a duplex connection with crossover, and must be  
terminated with Duplex LC connectors at both ends.  
2
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FEATURES  
Features  
“Extreme USB” technology is used to extend the range of USB 2.0 devices  
up to 1640 feet (500 meters) using 50/125μm ber-optic cables  
Receiver unit is also a USB 2.0 four-port hub  
Provides support for both low-speed and high-speed USB devices  
Fully backward-compliant with USB 1.1 and USB 2.0 specications as  
certied by the USB Implementation.  
Number of USB devices can be expanded using standard USB hubs  
Supports all operating systems including Windows®, Mac OS®, and Linux®  
Supports other USB peripherals and are used in devices such as PlayStation  
and Wii.  
A secure method of USB control in areas where environmental conditions  
prohibit access by people  
Metal box for better RF shielding  
Ideal as optical isolation from over-voltage and static electricity  
Supports High Speed devices up to 480Mbps  
Package Includes  
(1) Gefen USB-400FO Sender Unit  
(1) Gefen USB-400FO Receiver Unit  
(1) 6 ft. USB Cable (A-B)  
(1) 5V DC Power Supply  
(1) User Manual  
3
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SENDER UNIT PANEL LAYOUT  
Front Panel  
2 3 4  
1
Back Panel  
5
6
7
4
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SENDER UNIT PANEL DESCRIPTIONS  
1
2
Power Indicator  
LED turns bright blue when power is supplied.  
Link Indicator  
This LED turns bright green when a valid ExtremeUSB® link is established  
between the Sender Unit and Receiver Unit.  
3
4
Host Indicator  
This LED turns bright green when the USB 400 FO system is properly  
enumerated on the host PC. The LED blinks when in Suspend Mode.  
Activity Indicator  
This LED turns bright amber, indicating that data transmission is active between  
the Sender Unit and Receiver Unit. The LED blinks intermittently with or without  
a USB device plugged in. When the Sender Unit and Receiver Unit are in a  
Suspend Mode, the LED is off.  
5
Power port  
An optional 5V power supply can be connected to the Sender unit to provide  
power if the USB port on the host PC is not capable of delivering 500mA to the  
unit.  
6
7
USB Port  
Used to connect the Sender unit to the host computer.  
Link Port  
Extension link Duplex LC ber optic transceiver port.  
5
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RECEIVER UNIT PANEL LAYOUT  
Front Panel  
1
2
3
4 5 6  
Back Panel  
7
8
6
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RECEIVER UNIT PANEL DESCRIPTIONS  
1
2
USB Port (1-4)  
USB device input ports.  
USB Indicator (1-4)  
This LED indicates when a USB device is connected to the Device Port. Solid  
green when device is plugged in and active. Off when device is in a suspend  
mode or Receiver unit is powered off. Orange when the Receiver unit detects an  
overcurrent condition, or if the attached USB device attempts to draw more than  
the 500mA current.  
3
4
Power Indicator  
This LED turns bright blue when power is supplied.  
Link Indicator  
This LED turns bright green when a valid ExtremeUSB® link is established  
between the Sender Unit and Receiver Unit.  
5
6
Host Indicator  
This LED turns bright green when the USB 400 FO system is properly  
enumerated on the host PC. The LED blinks when in Suspend Mode.  
Activity Indicator  
This LED turns bright amber, indicating that data transmission is active between  
the Sender and Receiver. The LED blinks intermittently with or without a USB  
device plugged in. When the Sender Unit and Receiver Unit are in a Suspend  
Mode, the LED is off.  
7
8
Power port  
Connects to the 5V DC power supply.  
Link Port  
Connect one end of a duplex LC ber optic cable to this port.  
7
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CONNECTING AND OPERATING THE USB-400FON EXTENDER  
Connecting the USB 400 FO Extender  
1. Connect the included USB cable between USB port on the host computer  
and the Sender Unit.  
2. Connect two (2) LC-ber cables between the Sender Unit and the Receiver  
Unit.  
3. Connect the USB devices to the Receiver Unit.  
IMPORTANT: The Sender Unit must be powered before the Receiver Unit.  
4. Connect the power supply to the Sender Unit and connect the power cord to  
an available electrical outlet.  
5. Connect the power supply to the Receiver Unit and connect the power cord  
to an available electrical outlet.  
Wiring Diagram for the USB 400 FO Extender  
FIBER OPTIC LC-LC CABLE  
(Up to 1640 ft.)  
USB CABLE  
USB Peripheral  
Receiver  
USB Peripheral  
Computer  
Sender  
USB Peripheral  
USB Peripheral  
EXT-USB-400FON  
8
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TROUBLESHOOTING  
Verifying Installation on PC or Macintosh Computers  
1. For Windows users (2000, XP, Vista, Windows 7), open the Device Manager  
to conrm that the USB 400 FO has installed correctly. Expand the entry for  
Universal Serial Bus controllers by clicking the + sign. If the USB 400 FO has  
been installed correctly, you should nd it listed as a “Generic USB Hub”.  
2. For Mac OS X users, open the System Proler to conrm that the  
USB 400 FO has installed correctly. In the left hand column under Hardware,  
select “USB” and inspect the right hand panel. If the USB 400 FO has been  
installed correctly, you should nd it listed as a “Hub” under the USB high-Speed  
Bus/USB Bus.  
The following table provides additional troubleshooting tips. The topics are  
arranged in the order in which they should be executed in most situations. If  
you are unable to resolve the problem after following these instructions, please  
contact technical support for further assistance.  
PROBLEM  
CAUSE  
SOLUTION  
All LEDs on  
Sender unit are receiving power from the  
off.  
1. Ensure that the USB  
connection between the  
Sender and host computer is  
The Sender unit is not  
USB port or the optional)  
Sender 5VDC power supply. properly installed.  
2. Move the USB connector to  
another USB port on the host  
computer.  
All LEDs on  
Receiver unit  
are off.  
The Receiver unit is not  
receiving power from the  
5VDC power supply.  
1. Ensure that the 5VDC  
power supply is properly  
connected to the Receiver  
unit.  
2. Check that the 5VDC  
power supply is connected  
to a live source of electrical  
power. Check that the  
Receiver power LED is  
illuminated.  
9
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TROUBLESHOOTING THE USB 400 FO EXTENDER  
PROBLEM  
CAUSE  
SOLUTION  
Link LEDs on Sender unit There is no connection  
1. Ensure that a  
and Receiver unit are off. between the Sender unit multimode ber optic  
and Receiver unit.  
cable with crossover is  
connected between the  
Sender and Receiver  
units.  
2. Connect a ber optic  
crossover patch cord  
between the Sender and  
Receiver units. Recheck  
operation of the system.  
Link LED on Sender /  
Receiver units are on,  
Host LED on Sender/  
Receiver units are off.  
The host computer is not 1. Disconnect all  
powered on.  
USB devices from the  
Receiver unit.  
The Sender unit is  
not connected to the  
computer (when used  
with the optional Sender  
5VDC power supply).  
2. Disconnect the Sender  
unit from the computer.  
3. Disconnect the  
The computer does not  
support USB hubs.  
Receiver unit from the  
5VDC power supply.  
The USB 400 FO is  
malfunctioning.  
4. Reconnect the Sender  
unit to the computer.  
5. Reconnect the  
Receiver unit to the  
5VDC power supply.  
6. In the Universal Serial  
Bus controllers section of  
Device Manager, check  
that the USB 400 FO is  
recognized as a “Generic  
USB Hub”.  
10  
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TROUBLESHOOTING THE USB 400 FO EXTENDER  
PROBLEM  
CAUSE  
SOLUTION  
USB 400 FO units were  
working, but the Host  
LED on Sender/Receiver operating system may  
units are suddenly  
blinking  
The Receiver unit is  
in suspend mode. The  
1. Recover/Resume the  
operating system from  
Suspend/Standby mode  
(see your operating  
system’s documentation).  
2. Attach a USB device to  
the USB 400 FO.  
put the USB 400 FO in  
suspend mode when  
computer is put into  
Suspend/Standby state  
or when no USB devices  
are attached.  
All LEDs on both the  
The USB device is  
1. Disconnect the  
Sender unit and Receiver malfunctioning.  
unit are on but the USB  
USB-400FO from the  
computer.  
The computer does  
not recognize the USB  
device.  
device does not operate  
correctly, or is detected  
as an “Unknown Device”  
in the operating system.  
2. Connect the USB  
device directly to the USB  
port on the computer.  
3. If the device does not  
operate properly, consult  
the user documentation  
for the device.  
The application software  
for the device is not  
operating.  
4. Update your system  
BIOS, chipset, or USB  
Host controller drivers  
from your System/Mother  
board manufacturer’s  
website.  
5. If device operates  
properly when directly  
connected to computer,  
connect another device  
to the USB 400 FO.  
Connect the USB  
400 FO to computer.  
6. If the second device  
does not operate, the  
USB 400 FO may  
be malfunctioning.  
Contact technical  
support for assistance.  
7. If the second device  
does operate properly,  
the rst device may not  
be compatible with the  
USB 400 FO.  
11  
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TROUBLESHOOTING THE USB 400 FO EXTENDER  
PROBLEM  
CAUSE  
SOLUTION  
USB device  
is attached to  
Receiver USB  
port but Receiver operating system  
device LED is off  
A USB device must have  
the appropriate driver  
installed on the computer  
1. Install the required  
USB device driver on the  
computer operating system  
prior to attaching the USB  
device to the Receiver unit.  
Please see your USB device  
manufacturer’s website for  
details.  
2. Consult your USB device  
documentation and power  
your USB device with the  
additional, USB device  
manufacturer supplied, power  
supply (if available).  
Device LED is  
orange and units  
are no longer  
functioning.  
Overcurrent condition has 1. Power cycle Receiver.  
occurred because USB  
device draws more power  
than can be supplied  
per USB specication  
(500mA).  
LED Host and  
LINK LEDs on  
Sender/Receiver  
units blink  
Firmware mismatch  
between the Sender and  
Receiver.  
1. Use a different Sender/  
Receiver pair which have the  
same rmware revision.  
2. Upgrade the Sender/  
Receiver rmware, contact  
technical support for  
intermittently.  
assistance.  
12  
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SPECIFICATIONS  
USB Maximum Transfer Rate....................................................................480Mbps  
USB Connector (Sender).........................................................................(1) Type B  
USB Connector (Receiver) .....................................................................(4) Type A  
Link Connector............................................................................(2) Fiber, Type LC  
Power Supply (Sender / Receiver.).................................................5V DC, Locking  
Operating temperature range....................................................................0 - 50 °C  
Dimensions (Sender / Receiver)............................................4” W x 3” D x 1.25” H  
Shipping Weight...............................................................................................2 lbs  
Range.........................1640ft. (500m) over 50/125μm multi-mode ber optic cable  
900ft. (275m) over 62.5/125μm multi-mode ber optic cable  
13  
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WARRANTY  
Gefen warrants the equipment it manufactures to be free from defects in material  
and workmanship.  
If equipment fails because of such defects and Gefen is notied within two (2)  
years from the date of shipment, Gefen will, at its option, repair or replace the  
equipment, provided that the equipment has not been subjected to mechanical,  
electrical, or other abuse or modications. Equipment that fails under conditions  
other than those covered will be repaired at the current price of parts and labor in  
effect at the time of repair. Such repairs are warranted for ninety (90) days from  
the day of reshipment to the Buyer.  
This warranty is in lieu of all other warranties expressed or implied, including  
without limitation, any implied warranty or merchantability or tness for any  
particular purpose, all of which are expressly disclaimed.  
1. Proof of sale may be required in order to claim warranty.  
2. Customers outside the US are responsible for shipping charges to and from  
Gefen.  
3. Copper cables are limited to a 30 day warranty and cables must be in their  
original condition.  
The information in this manual has been carefully checked and is believed to  
be accurate. However, Gefen assumes no responsibility for any inaccuracies  
that may be contained in this manual. In no event will Gefen be liable for  
direct, indirect, special, incidental, or consequential damages resulting from  
any defect or omission in this manual, even if advised of the possibility of such  
damages. The technical information contained herein regarding the features and  
specications is subject to change without notice.  
For the latest warranty coverage information, refer to the Warranty and Return  
PRODUCT REGISTRATION  
Please register your product online by visiting the Register Product page  
under the Support section of the Gefen Web site.  
14  
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Rev A6  
20600 Nordhoff St., Chatsworth CA 91311  
1-800-545-6900 818-772-9100 fax: 818-772-9120  
Pb  
This product uses UL listed power supplies.  
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