Garmin All in One Printer NX200 User Manual

®
Epson Stylus NX200 Series  
Quick Guide  
Basic Copying, Printing, and Scanning  
Maintaining Your All-in-One  
Solving Problems  
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Introduction  
After you have set up your Epson Stylus® NX200 Series all-in-one as described on  
the Start Here sheet, turn here to:  
Load paper  
Make a copy of a document or photo  
Print from a memory card or digital camera  
Get the basic steps for printing from your computer  
Scan a document or photo and restore or correct the color, if necessary  
Perform routine maintenance  
Solve simple problems  
This book tells you how to do most of these things without ever turning on your  
computer! Of course, your NX200 Series can do a lot more when you connect it  
to your Windows® or Macintosh® computer. For additional instructions, see the  
on-screen Epson Information Center by double-clicking the icon for it on your  
desktop.  
Please follow these guidelines as you read your NX200 Series instructions:  
Warning:  
Warnings must be followed carefully to avoid bodily injury.  
Caution:  
Cautions must be observed to avoid damage to your equipment.  
Note:  
Notes contain important information about your NX200 Series.  
Tip:  
Tips contain hints for better copying, scanning, and printing.  
3
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Loading Paper  
You can print documents and photos on a variety of paper types and sizes. For  
details, see page 6.  
1. Open the paper support and pull up the extensions. Then open the output  
tray, pull out the extensions, and raise the stopper.  
2. Squeeze the edge guide and slide it left.  
Tip:  
If the feeder guard is in the way, flip it  
forward.  
4 Loading Paper  
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3. Insert the paper, glossy or printable side up, against the right side and beneath  
the tab. (Load letterhead or pre-printed paper top edge first.)  
Always load paper short edge  
first, even for landscape printing.  
You can load up to 120 sheets of plain paper, 80 sheets of matte, or 20 sheets  
of photo paper. Load other special papers one sheet at a time.  
Note:  
The type of paper you choose affects the way your printout looks. If you are just  
making a copy or printing a rough draft, plain paper is fine. However, for the best  
results, you’ll want to use one of Epson’s special ink jet papers designed for your  
printer. For example, your photos will look great printed on Epson Premium Photo  
Paper Glossy (see page 6 for more information).  
4. Slide the edge guide against the paper, but not too tightly.  
Note:  
For instructions on loading envelopes, see your on-screen Epson Information Center.  
Loading Paper 5  
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Using Special Papers  
Epson offers a wide array of high quality papers, making it easy to maximize the  
impact of your photos, presentations, and creative projects.  
®
SM  
You can purchase genuine Epson ink and paper at Epson Supplies Central at  
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can  
also purchase supplies from an Epson authorized reseller. To find the nearest one,  
call 800-GO-EPSON (800-463-7766).  
Part  
number  
Sheet  
count  
Paper type  
Size  
Epson Ultra Premium Photo Paper Borderless 4 × 6 inches  
Glossy  
S041934  
S042181  
S042174  
S041945  
S041935  
S042182  
S042175  
S041808  
S041727  
S041464  
50  
60  
100  
20  
Borderless 5 × 7 inches  
Letter (8.5 × 11 inches)  
20  
25  
50  
Epson Premium Photo Paper  
Glossy  
Borderless 4 × 6 inches  
Borderless 5 × 7 inches  
40  
100  
20  
Borderless 8 × 10 inches S041465  
20  
Letter (8.5 × 11 inches)  
S041286  
S041667  
S042183  
S041982  
S041331  
S041809  
S042038  
S041141  
S041649  
S041271  
S041586  
20  
50  
25  
Epson Premium Photo Paper  
Semi-gloss  
Borderless 4 × 6 inches  
Letter (8.5 × 11 inches)  
Borderless 4 × 6 inches  
40  
20  
Epson Photo Paper Glossy  
50  
100  
20  
Letter (8.5 × 11 inches)  
50  
100  
500  
50  
Epson Bright White Paper  
Letter (8.5 × 11 inches)  
Epson Premium Presentation  
Paper Matte  
Borderless 8 × 10 inches S041467  
Letter (8.5 × 11 inches)  
S041257  
S042180  
50  
100  
6 Loading Paper  
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Part  
number  
Sheet  
count  
Paper type  
Size  
Epson Premium Presentation  
Paper Matte Double-sided  
Letter (8.5 × 11 inches)  
S041568  
50  
Epson Presentation Paper Matte  
Letter (8.5 x 11 inches)  
Legal (8.5 x 14 inches)  
S041062  
S041067  
S041106  
100  
100  
10  
Epson Photo Quality Self-adhesive A4 (8.3 × 11.7 inches)  
Sheets  
Epson Iron-on Cool Peel Transfer  
Paper  
Letter (8.5 x 11 inches)  
S041153  
10  
Using Special Papers 7  
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Copying a Document or Photo  
Follow the instructions in this section to position your originals correctly on the  
glass and make color or black-and-white copies.  
Placing the Original on the Glass  
1. Open the document cover and place your original face-down on the glass,  
with the top facing into the front right corner.  
Move the photo or document slightly away from the edges.  
2. Close the cover gently so you don’t move the original.  
8 Copying a Document or Photo  
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Copying a Document  
You can copy documents onto letter- or A4-size plain paper or Epson special paper  
just like a copy machine.  
1. Load letter- or A4-size plain paper or Epson special paper.  
2. Press the paper size button, if necessary, to select Letter Size Plain Paper.  
3. Place your original document on the document table.  
4. Press the Copies button to select from 1  
to 9 copies. The number is displayed in  
the Copies window.  
Copies button  
To make 10 to 100 copies, press the  
Copies button until appears in the  
Copies window. Then load only enough  
Paper size button  
paper for the copies you want to make.  
For example, for 12 copies load 12  
sheets of paper. (Be sure to change this  
setting back to 1 when you’re finished.)  
Start B&W  
and  
Start Color  
buttons  
5. Press the x Start B&W (for black-and-white documents) or x Start Color  
(for color documents) to start copying.  
If you need to cancel copying, press the y Stop button.  
Note:  
Copies may not be exactly the same size as your original document.  
Copying a Document 9  
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Copying a Photo  
You can copy photos onto 4 × 6-inch Epson photo paper (various types available)  
for borderless photo reprints.  
1. Load up to 20 sheets of 4 × 6-inch Epson photo paper.  
2. Press the paper size button, if necessary, to select 4"x6" Photo Paper.  
3. Place your original photo on the document table.  
4. Press the Copies button to select from 1 to Copies  
button  
9 copies. The number is displayed in the  
Copies window.  
Paper size  
button  
To make 10 to 100 copies, press the Copies  
Start B&W  
and  
Start Color  
buttons  
button until appears in the Copies  
window. Then load only enough paper for  
the copies you want to make. For example,  
for 12 copies load 12 sheets of paper.  
(Be sure to change this setting back to 1 when you’re finished.)  
5. Press x Start Color (for color photos) or x Start B&W (for black-and-white  
photos) to start copying. The NX200 Series automatically sizes your photo to  
fit on the 4 × 6-inch paper you loaded.  
Note:  
To create borderless prints, press and hold the x Start Color or x Start B&W  
button for about 5 seconds, until you hear the scanner start to scan your photo.  
If you need to cancel copying, press the y Stop button.  
Note:  
Copies may not be exactly the same size as your original photo.  
10 Copying a Document or Photo  
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Copying Draft Documents  
You can make quick draft copies of documents on plain paper or Epson Bright  
White paper. Draft copies have reduced print quality, but they print faster.  
1. Load letter- or A4-size plain paper or Epson Bright White paper.  
2. Press the paper size button, if necessary, to select Letter Size Plain Paper.  
3. Place your original document on the document table.  
4. Press the Copies button to select from 1 to 9 copies. The number is displayed  
in the Copies window.  
To make 10 to 100 copies, press the Copies  
Stop  
button until appears in the Copies  
window. Then load only enough paper for  
the copies you want to make. For example,  
for 12 copies load 12 sheets of paper. (Be  
sure to change this setting back to 1 when  
you’re finished.)  
button  
5. Press and hold the y Stop button as you  
press either the x Start B&W (for black-  
and-white documents) or x Start Color  
(for color documents) to start copying. If  
you need to cancel copying, press the  
y Stop button.  
Start B&W  
and  
Start Color  
buttons  
Note:  
Copies may not be exactly the same size as your  
originals.  
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Printing From a Memory Card  
or Digital Camera  
The Epson Stylus NX200 Series all-in-one lets you print photos from:  
Your digital camera’s memory card (see below)  
Your camera itself (see page 18)  
Printing From a Memory Card  
The NX200 Series lets you print color photos directly from your digital camera’s  
memory card; just insert it into one of the memory card slots and you’re ready to  
print.  
If your digital camera supports DPOF™ (Digital Print Order Format), you can  
pre-select the photos you want to print while the card is still in the camera. Then,  
when you insert the card in the NX200 Series, you can print them.  
See these sections:  
“Compatible Cards and Image Formats” on page 13  
“Inserting the Card” on page 14  
“Printing Photos From an Index Sheet” on page 15  
“Printing Photos Pre-selected in Your Camera (DPOF)” on page 17  
See the User’s Guide for instructions on copying memory card files between your  
NX200 Series and a computer or other device.  
12 Printing From a Memory Card or Digital Camera  
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Compatible Cards and Image Formats  
You can use the following types of cards with your NX200 Series:  
Left slot  
Right slot  
SD™  
CompactFlash® Type I/II  
Microdrive™  
SDHC™  
miniSD™*  
miniSDHC*  
microSD*  
microSDHC*  
MultiMediaCard™  
Memory Stick™  
Memory Stick Duo™*  
Memory Stick PRO™  
Memory Stick PRO Duo™*  
Memory Stick Micro*  
MagicGate™ Memory Stick  
MagicGate Memory Stick Duo™*  
xD-Picture Card™  
xD-Picture Card Type H  
xD-Picture Card Type M  
* Adapter required  
The NX200 Series supports image files that meet the following requirements:  
Media format  
File format  
DCF version 1.0 or 2.0 compliant*  
JPEG  
Supports Exif version 2.21  
Image size  
80 × 80 pixels to 9200 × 9200 pixels  
Up to 999  
Number of files  
*
DCF is the “Design rule for Camera File system” standard.  
Note:  
You can print only in color when printing directly from a memory card; you cannot print  
in black-and-white.  
Printing From a Memory Card 13  
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Inserting the Card  
1. Make sure the NX200 Series is turned on.  
2. Insert your card into the correct slot as shown (it won’t go in all the way).  
Insert just one card at a time.  
Left slot  
Right slot  
Memorycard  
access light  
The memory card access light flashes and stays lit. Now you can:  
Print an index sheet so you can select which photos to print (see page 15)  
Print photos pre-selected on your camera using DPOF (see page 17)  
When you want to remove the card, make sure the memory card access light is not  
flashing, then pull the card straight out of its slot.  
Caution:  
Do not remove the card or turn off the NX200 Series while the memory card access  
light is flashing; you may lose data on the card.  
14 Printing From a Memory Card or Digital Camera  
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Printing Photos From an Index Sheet  
You can print an index sheet containing small versions of all the photos on your  
memory card. Then you can select the photos you want to print by marking them  
on the sheet and scanning the sheet. The NX200 Series automatically prints them.  
Printing an Index Sheet  
1. Load several sheets of plain letter- or A4-size paper (see page 4).  
2. Insert a memory card in a memory card slot (see page 14).  
3. Press the Print Index Sheet button to print the index sheet.  
Print Index Sheet  
button  
The most recent photos are printed on the first index sheet, up to 30 photos per  
page.  
Note:  
If you need to cancel printing, press the y Stop button.  
Now you can select your photos on the sheet, and scan and print them. See the  
next section for instructions.  
Printing From a Memory Card 15  
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Printing Photos From the Index Sheet  
1. Use a dark pen or pencil to fill in the circles on the sheet.  
Correct:  
Incorrect:  
Select the paper type and size you want to use.  
Select Borderless or With Border layout.  
If you want to print the date the photo was taken on each photo, fill in  
the Print date on photos circle.  
Fill in one circle beneath each photo you want to print. The numbers  
indicate how many copies you want of that photo.  
If you want to print one copy of all the photos on the index sheet, fill in  
the All circle.  
2. Open the document cover.  
3. Place the index sheet face-down on the glass, in the lower right corner so that  
the top of the sheet is aligned against the right edge of the glass.  
16 Printing From a Memory Card or Digital Camera  
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4. Close the document cover.  
5. Load the type of paper on which you want to print your photos, either plain  
or photo paper.  
6. Make sure your memory card is still inserted.  
7. Press Print from Index Sheet to start scanning and printing. Wait until  
printing finishes before printing from any additional index sheets.  
Note:  
If you need to cancel printing, press the y Stop button.  
When you finish printing, you can remove your memory card.  
Printing Photos Pre-selected in Your Camera  
(DPOF)  
If your camera supports DPOF (Digital Print Order Format), you can select the  
photos you want to print while your memory card is still in your camera. Then  
you can insert the card in the NX200 Series and quickly print them.  
Note:  
See your camera manual for instructions on selecting photos with DPOF.  
1. Insert a memory card containing photos selected with DPOF in a memory  
card slot. You see (the letter d) in the Copies window.  
2. Load the type of paper on which you want to print your photos, either plain  
or photo paper.  
3. Press the paper size button to select the size and type of paper you loaded.  
If you select Letter Size Plain Paper, the photos print with a white border.  
If you select 4"x6" Photo Paper, the photos print all the way to the edges  
(borderless).  
4. Press the x Start Color button to print your photos.  
Note:  
If you need to cancel printing, press the y Stop button.  
Printing From a Memory Card 17  
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Printing From a Digital Camera  
If you have a digital camera that supports PictBridgeor USB DIRECT-PRINT  
printing, you can connect it to the NX200 Series and print your photos directly  
from the camera. Check your camera manual to see if it is compatible. Your  
photos must be JPEG format and sized from 80 × 80 pixels to 9200 × 9200 pixels.  
Note:  
Epson cannot guarantee the compatibility of any cameras. Some combinations of paper  
type, size, and layout may not be supported, depending on your camera and the NX200  
Series settings.  
1. Before you connect your camera, make sure your NX200 Series is turned on,  
but not printing.  
2. Remove any memory cards from the slots.  
3. Connect the USB cable that came with your  
camera to the USB connector on the front of  
your NX200 Series.  
4. Load the paper on which you want to print your  
photos (see page 4).  
5. Press the paper size button to select the size and  
type of paper you loaded.  
If you select Letter Size Plain Paper, the  
photos print with a white border.  
If you select 4"x6" Photo Paper, the photos  
print all the way to the edges (borderless).  
6. Turn on your camera.  
7. Follow the instructions that came with your camera to select your photos and  
settings, and print them.  
When you finish printing, turn off your camera and disconnect it from the USB  
connector on the NX200 Series.  
18 Printing From a Memory Card or Digital Camera  
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Printing From Your Computer  
This section describes the basic steps for printing a photo or document stored on  
your Windows or Macintosh computer. For detailed instructions on printing, see  
the on-screen User’s Guide.  
Before you start, make sure you’ve installed your printer software and connected  
the NX200 Series to your computer as described on the Start Here sheet.  
Tip:  
It’s a good idea to check for updates to your NX200 Series software (see page 36 for  
instructions).  
Printing in Windows  
1. Open a photo or document in an application.  
2. Open the File menu and select Print. You see a window like this one:  
Select EPSON Stylus  
NX200 Series  
Click here to open  
your printer software  
3. Make sure EPSON Stylus NX200 Series is selected, then click the  
Preferences or Properties button.  
(If you see a Setup, Printer, or Options button, click it. Then click  
Preferences or Properties on the next screen.)  
Printing From Your Computer 19  
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4. On the Main tab, select the basic print settings. Make sure you choose the  
correct paper Type setting for the paper you are using (see page 25 for  
details).  
Select the type of document you’re printing  
(choose Photo or Best Photo for pictures)  
Select your  
paper Type  
Select your  
paper Size  
Click here for  
borderless photos  
Select your  
document  
Orientation  
Note:  
For quick access to the most common settings, click the Shortcuts tab and select  
one of the presets. You can create your own presets by clicking the Save Settings  
button on the Advanced tab.  
5. If you want to reduce or enlarge your printout, or print double-sided, click the  
Page Layout tab and select settings as necessary.  
6. For more printing options, click the Advanced tab.  
Note:  
For more information about print settings, click Help or see your on-screen Epson  
Information Center.  
7. Click OK to save your settings.  
20 Printing From Your Computer  
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8. Click OK or Print to start printing. This window appears and shows the  
progress of your print job.  
Check ink  
cartridge status  
Cancel  
printing  
Printing With a Macintosh  
See the section below for your Mac OS® operating system.  
Mac OS X 10.5  
1. Open a photo or document in an application.  
2. Open the File menu and select Print.  
3. Select EPSON Stylus NX200 as the Printer setting.  
Select EPSON Stylus NX200  
Click to expand  
4. Click the arrow to expand the Print window, if necessary.  
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5. Select the basic copy and page settings. For borderless photos, choose a Paper  
Size setting with a Sheet Feeder - Borderless option.  
Note:  
If the setting you want isn’t shown (for example, Scale), check for it in your  
application before printing. Or check for it in the settings for your application at the  
bottom of this window.  
Copy and  
page settings  
Application  
settings  
6. Choose Print Settings from the pop-up menu, and select the following print  
settings:  
Choose Print Settings  
Select your paper type  
(see page 25)  
Select Color or Black Ink  
Only output  
Select higher quality or  
faster printing (if available)  
22 Printing From Your Computer  
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7. Choose any other printing options you may need from the pop-up menu. See  
the on-screen User’s Guide for details.  
8. Click Print.  
9. To monitor your print job, click the  
printer icon in the dock.  
Cancel  
printing  
Pause or  
resume  
printing  
Selectthe  
print job  
Mac OS X 10.3 to 10.4  
1. Open a photo or document in an application.  
2. Select Page Setup from the File menu. Select the following settings:  
Select Stylus NX200  
Select your Paper Size  
Select your document  
or image orientation  
For borderless printing, choose a Sheet Feeder - Borderless option in the  
Paper Size list for your paper size (US Letter, 8 × 10 in, 5 × 7 in, or 4 × 6 in).  
3. Click OK to close the Page Setup window.  
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4. Select Print from the File menu. You see a window like this one:  
Select Stylus NX200  
Select Print Settings  
5. Choose Print Settings from the pop-up menu and select the following  
settings as necessary:  
Select your paper  
type (see page 25)  
Select Color or Black ink  
Select higher quality  
or faster printing  
(if available)  
Select  
Automatic mode  
Note:  
In certain programs, you may need to select Advanced before you can select Print  
Settings. For more information about printer settings, click the ? button.  
6. Choose any other printing options you may need from the pop-up menu. See  
your on-screen User’s Guide for details.  
7. Click the Advanced button to change additional settings.  
Note:  
For more information on advanced settings click ?.  
8. Click Print.  
24 Printing From Your Computer  
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9. To monitor the progress of your print job, click the printer icon in the  
dock (or click the Print Center icon and double-click Stylus NX200 on  
the next screen).  
Pause or resume printing  
Cancel  
printing  
Selectthe  
print job  
Selecting the Correct Paper Type  
Select the correct Type (see page 20) or Media Type (see page 24) setting in your  
printer software. This tells the NX200 Series what kind of paper you’re using, so  
the ink coverage can be adjusted accordingly.  
For this paper  
Select this setting  
Plain paper  
Plain Paper/Bright White Paper  
Epson Bright White Paper  
Epson Presentation Paper Matte  
Epson Ultra Premium Photo Paper Glossy  
Epson Premium Photo Paper Glossy  
Epson Photo Paper Glossy  
Ultra Premium Photo Paper Glossy  
Premium Photo Paper Glossy  
Photo Paper Glossy  
Epson Premium Photo Paper Semi-gloss  
Premium Photo Paper Semi-Gloss  
Premium Presentation Paper Matte  
Epson Premium Presentation Paper Matte  
Epson Premium Presentation Paper Matte  
Double-sided  
Epson Photo Quality Self-adhesive Sheets  
Epson Iron-on Cool Peel Transfer Paper  
Envelopes  
Envelope  
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Scanning a Photo or Document  
You can use your Epson Stylus NX200 Series all-in-one to scan a photo or  
document and save it on your computer or other device.  
You can even restore and correct photographs as you scan (see page 27).  
The Epson Scan software provides three scanning modes:  
Full Auto Mode scans quickly and easily using automatic settings.  
Home Mode previews your image and provides preset options for scanning.  
Professional Mode previews your image and provides a full array of tools.  
Note:  
For detailed scanning instructions, see your on-screen Epson Information Center.  
Basic Scanning  
You can scan from any TWAIN-compliant application using Epson Scan. Or you  
can start Epson Scan directly from your computer and save your image to a file.  
1. Open the document cover and place your original face-down on the glass, in  
the front right corner, as shown on page 8.  
2. Close the cover gently so you don’t move the original.  
3. Do one of the following to start Epson Scan:  
Windows:  
Double-click the EPSON Scan icon on your desktop.  
Macintosh:  
Double-click EPSON Scan in the Applications folder.  
If you are scanning from an application, start your application. Then  
open the File menu, choose Import or Acquire, and select Epson Stylus  
NX200 Series.  
26 Scanning a Photo or Document  
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You see the Epson Scan standby window:  
4. If the Mode setting in the upper right corner  
is set to Full Auto Mode, click the Scan  
button.  
If you are in Home or Professional Mode,  
you see a different Epson Scan settings  
window. (You can change the mode using the  
Mode selector in the upper right corner.)  
5. If you want to restore faded color in a photo  
or make other corrections, click Customize.  
Then follow the instructions below.  
6. Click OK. The image is scanned and you see  
its icon in Windows Explorer or Macintosh Finder.  
Restoring and Correcting Photos  
You can automatically transform a faded, dusty, or badly exposed color photo into  
one with true-to-life color and sharpness as you scan. Use the Color Restoration  
and Dust Removal options in Epson Scan’s Full Auto Mode. In Home and  
Professional Mode, you can also select Backlight Correction to remove shadows  
from images with too much background light.  
Full Auto Mode  
Select Auto Photo  
Orientation to orient  
your photos based  
on detected faces,  
the sky, etc. If your  
photo is not oriented  
correctly, turn it off.  
Click the Customize button,  
click Dust Removal and/or  
Color Restoration, click  
OK, and click Scan.  
Note:  
For more information, see your on-screen Epson Information Center. You can also click  
Help on the Epson Scan screen for information about all the available settings.  
Restoring and Correcting Photos 27  
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Maintaining Your All-in-One  
Follow the instructions in this chapter for checking and cleaning the print head  
nozzles and replacing ink cartridges. To align the print head, if necessary, see your  
on-screen Epson Information Center.  
Caution:  
To keep your NX200 Series looking like new, don’t place anything on top of the cover or  
use it as a writing surface. If you need to clean the cover, use only a soft, non-abrasive  
microfiber-type cloth.  
Checking the Print Head Nozzles  
If your printouts are faint or have gaps in them, some of the nozzles in the print  
head may be clogged or ink may be running low in one or more of the ink  
cartridges. Follow the steps below to check the print head nozzles.  
1. Load letter-size paper in the sheet feeder.  
2. Hold down the y Stop button as you press the P On button. Hold down  
both buttons until the P On light begins to flash, then release the buttons.  
28 Maintaining Your All-in-One  
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3. Check the nozzle check pattern that prints to see if there are gaps in the lines.  
Nozzles are clean  
Nozzles need cleaning  
4. If there are no gaps, the print head is clean. If there are gaps or the pattern is  
faint, clean the print head as described in the next section.  
Cleaning the Print Head  
If print quality has declined and the nozzle check pattern indicates clogged  
nozzles, you can clean the print head. Print head cleaning uses ink, so clean it only  
if necessary.  
Note:  
You cannot clean the print head if an ink cartridge is expended or low. You must replace  
the cartridge first (see page 31).  
1. Make sure the NX200 Series is on and the Bink light is off.  
2. Hold down the y Stop button for at least 3 seconds until the P On light  
starts flashing, then release the buttons. The NX200 Series runs a head  
cleaning cycle, which takes about one minute.  
Caution:  
Never turn off the NX200 Series during head cleaning or you may damage it.  
3. When the P On light stops flashing, run a nozzle check (as described on  
page 28) to verify that the print head is clean.  
4. If there are still gaps or lines, or the test patterns are faint, run another  
cleaning cycle and check the nozzles again.  
Note:  
If you don’t see any improvement after cleaning the print head three times, turn off  
your NX200 Series and wait at least six hours to let any dried ink soften. Then try  
cleaning the print head again. If quality does not improve, one of the ink cartridges may  
need to be replaced. If that doesn’t help, contact Epson as described on page 40.  
If you do not use your NX200 Series often, it is a good idea to print a few pages at least  
once a month to maintain good print quality.  
Cleaning the Print Head 29  
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Checking the Ink Cartridge Status  
When the red Bink light starts flashing, a cartridge is low on ink. You can  
continue printing until a cartridge needs replacement. When the red B ink light  
stays on, you need to replace a cartridge.  
Note:  
You cannot print or copy when an ink cartridge is expended even if the other cartridges  
are not expended. Replace any expended cartridges before printing or copying.  
A window may also appear on your computer screen when you try to print when  
ink is low. This window can optionally display ink offers and other updates  
retrieved from an Epson website. On a Windows computer that is connected to  
the Internet, you may see a screen asking if you want to receive these Epson offers  
the first time you try to print when ink is low. Click Accept or Decline.  
Note:  
To disable checking for ink offers or updates from Epson, see the instructions in your  
on-screen User’s Guide.  
Tip:  
If a cartridge is more than six months old, print quality may decline. If necessary, try  
cleaning the print head (see page 29). If printouts still do not look their best, you may  
need to replace the cartridge.  
You can purchase genuine Epson ink and paper at Epson Supplies Central at  
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can  
also purchase supplies from an Epson authorized reseller. To find the nearest one,  
call 800-GO-EPSON (800-463-7766).  
Use the following list when you order or purchase new ink cartridges:  
Moderate Capacity  
Ink color  
Black  
Standard Capacity (for light use)  
69  
69  
69  
69  
88  
88  
88  
88  
Cyan  
Magenta  
Yellow  
30 Maintaining Your All-in-One  
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Note:  
We recommend that you use genuine Epson cartridges and do not refill them. The use  
of other products may affect your print quality and could result in printer damage.  
Yields vary considerably based on images printed, print settings, paper type, frequency  
of use, and temperature. For print quality, a small amount of ink remains in the cartridge  
after the “replace cartridge” indicator comes on.  
For best printing results, use up a cartridge within six months of opening the package.  
Store ink cartridges in a cool, dark place. If cartridges have been exposed to cold  
temperatures, allow them to warm up to room temperature for at least 3 hours before  
using them.  
Replacing Ink Cartridges  
Make sure you have a new ink cartridge before you begin. You must install new  
cartridges immediately after removing the old ones.  
Caution:  
Do not open ink cartridge packages until you are ready to install the ink. Cartridges are  
vacuum packed to maintain reliability.  
Note:  
Leave the expended cartridge installed until you have obtained a replacement, or the  
ink remaining in the print head nozzles may dry out.  
1. Turn on the NX200 Series.  
Note:  
If you need to change a cartridge before it’s low or expended (the B ink light is  
neither on nor flashing), run the ink cartridge replacement utility. See the on-screen  
User’s Guide for details.  
2. Open the scanner.  
Replacing Ink Cartridges 31  
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3. Press the y Stop button. The print head moves to the _ position to indicate  
which cartridge is low or expended.  
Caution:  
Do not move the print head by hand; this may damage your NX200 Series. Always  
press and release the y Stop button to move it.  
4. Press the y Stop button again.  
If another cartridge is low or expended, it moves to the _ position. Press  
the y Stop button again to see if any more cartridges are low or  
expended.  
If no other cartridges are low or expended, the print head moves to the  
replacement position.  
32 Maintaining Your All-in-One  
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5. Open the cartridge cover.  
6. Squeeze the tab on the cartridge and lift it up. Dispose of it carefully. Do not  
take the used cartridge apart or try to refill it.  
Warning:  
If ink gets on your hands, wash them thoroughly with soap and water. If ink gets  
into your eyes, flush them immediately with water. Keep ink cartridges out of the  
reach of children.  
7. Before you open the new cartridge package, shake it four or five times. Then  
remove it from the package.  
Caution:  
Do not touch the green chip on the front of the cartridge. This  
can damage the ink cartridge.  
Replacing Ink Cartridges 33  
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8. Remove the yellow tape from the bottom of the ink cartridge.  
Caution:  
Do not remove any other labels or seals, or ink may leak.  
9. Insert the new ink cartridge into the holder and push it down until it clicks  
into place.  
10. Once you replace all the cartridges that need replacing, close the cartridge  
cover and push it down until it clicks into place.  
34 Maintaining Your All-in-One  
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11. Close the scanner.  
12. Press the y Stop button to begin charging the ink. This takes about  
2½ minutes. When it’s finished, the P On light stops flashing and remains  
on, and the B ink light goes out.  
Caution:  
Never turn off the NX200 Series while ink is charging or you’ll waste ink. If the  
B ink light flashes, press the y Stop button and press down all the cartridges  
securely.  
Note:  
If you replaced a cartridge while copying a document or photo, cancel printing and  
make sure your original is still placed correctly on the document table. Then copy  
your original again.  
If you remove a low or expended ink cartridge, you cannot reinstall and use it.  
Replacing Ink Cartridges 35  
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Solving Problems  
If you have a problem with your NX200 Series, check the lights on the control  
panel to diagnose the cause.  
You can also check “Problems and Solutions” on page 38 for basic troubleshooting  
suggestions, or double-click the User’s Guide icon on your computer desktop for  
more detailed help.  
Checking for Software Updates  
Periodically, it’s a good idea to check Epson’s support website for free updates to  
your NX200 Series software. Open your on-screen User’s Guide and select  
Download the Latest Software or visit Epson’s support website at  
epson.com/support (U.S.) or epson.ca (Canadian).  
With Windows, you can select Driver Update on the Maintenance tab in the  
printer settings window. You can also click Start or , select Programs or All  
Programs, select EPSON, and click Epson Stylus NX200 Series Driver  
Update.  
36 Solving Problems  
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Error Indicators  
Light status  
Problem and Solution  
b paper light on  
Paper is out or multiple pages have fed. Load or reload  
paper in the sheet feeder, then press one of the  
x Start buttons to continue.  
b paper light flashing  
B ink light flashing  
Paper is jammed. Carefully remove the jam, as  
described on page 39.  
One or more cartridges have low ink. You can continue  
printing until a cartridge needs replacement. Check the  
cartridge status to determine which cartridges are  
affected (see page 30).  
B ink light on  
One or more ink cartridges are expended or incorrectly  
installed. If an ink cartridge is expended, you must  
replace the cartridge to be able to print. If you just  
replaced a cartridge and the light is still on, the  
cartridge is not installed correctly. Press the y Stop  
button to move the cartridges to the replacement  
position. Press down on all the installed cartridges,  
then press the y Stop button to continue.  
b paper light flashing  
The inserted memory card is not supported or does not  
contain compatible photos. Remove it and insert  
another card (see page 14).  
shown in Copies window  
b paper light flashing  
The index sheet is not positioned correctly or is not  
marked correctly. Check the marks on the sheet,  
position it correctly, and print it again (see page 16).  
shown in Copies window  
b paper light flashing  
The index sheet is not marked correctly. Check the  
marks on the sheet, position it correctly, and print it  
again (see page 16).  
shown in Copies window  
b paper light flashing  
The index sheet you’re printing from does not match  
the photos on the inserted memory card. Replace the  
card or the sheet and try again (see page 16).  
shown in Copies window  
b paper light flashing  
The connected USB hub is not supported. Disconnect  
the hub.  
shown in Copies window  
Error Indicators 37  
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Light status  
Problem and Solution  
b paper light flashing  
The connected USB device is not supported.  
Disconnect the device and press the y Stop button to  
continue.  
shown in Copies window  
P On light flashing  
b paper light on  
Parts inside the NX200 Series are at the end of their  
service life. Contact Epson for help (see page 40).  
B ink light on  
shown in Copies window  
All lights are flashing  
There is a problem with the NX200 Series. Turn it off,  
wait a few moments, and turn it back on again. If the  
error is not resolved, contact Epson for help (see  
page 40).  
shown in Copies window  
Problems and Solutions  
Check the solutions below if you’re having trouble using your NX200 Series.  
Printing and Copying Problems  
Make sure your original is positioned in the front right corner of the glass. If  
the edges are cropped, move your original away from the edges slightly.  
Make sure your paper is loaded short edge first and is positioned against the  
right side with the edge guide against its left side. Don’t load paper above the  
arrow mark inside the edge guide.  
Make sure the paper size settings are correct for the paper you loaded.  
Paper Feeding Problems  
If paper doesn’t feed, remove it from the sheet feeder. Flip through the stack to  
separate the sheets a little. Then reload the paper against the right side, and  
slide the left edge guide against the paper (but not too tightly).  
Do not load too many sheets at once. Load up to 20 sheets of photo paper, 80  
sheets of matte paper, or 120 sheets of plain paper. Load other special papers  
one sheet at a time.  
Do not load paper with holes punched in it.  
38 Solving Problems  
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If paper is jammed, follow these steps:  
1. Gently pull out jammed paper from the output tray or sheet feeder.  
2. If paper is stuck inside, turn off the NX200 Series.  
3. Lift the scanner, remove the jammed paper and torn pieces, lower the  
scanner, and turn the NX200 Series back on.  
Print Quality Problems  
If you have any problems with the copy or print quality, try these solutions:  
Make sure the document is placed flat against the document table glass and  
the NX200 Series is not tilted or placed on an uneven surface.  
Load the paper printable side up (usually the whiter, brighter, or glossy side).  
Make sure your paper isn’t damp or curled.  
Use a support sheet with special paper or load your paper one sheet at a time.  
Remove sheets from the output tray so not too many collect at a time.  
Make sure the type of paper you loaded matches the paper size and paper type  
settings in your printer software (see page 25).  
For the best print quality, use Epson special paper (see page 6) and genuine  
Epson ink cartridges (see page 30).  
If you notice light or dark bands across your printouts or they are too faint,  
you may need to clean the print head (see page 29). This unclogs the nozzles  
so they can deliver ink properly. Run a nozzle check as described on page 28  
to see if the print head needs cleaning.  
Clean the print head as described on page 29.  
If you notice jagged vertical lines, you may need to align the print head. See  
your User’s Guide for instructions.  
The ink cartridges may be low on ink. Check your cartridge status (see  
page 30) and replace cartridges, if necessary (see page 31).  
If a dotted line appears in the image, clean the document table glass with a  
soft, dry, lint-free cloth (paper towels are not recommended and may  
permanently scratch the surface), or use a small amount of glass cleaner on a  
soft cloth, if necessary. Do not spray glass cleaner directly on the glass.  
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Where To Get Help  
Epson Technical Support  
Internet Support  
Visit Epson’s support website at epson.com/support and select your product for  
solutions to common problems. You can download drivers and documentation,  
get FAQs and troubleshooting advice, or e-mail Epson with your questions.  
Speak to a Support Representative  
Before you call Epson for support, please have the following information ready:  
Product name (Epson Stylus NX200 Series)  
Product serial number (located on the label in back)  
Proof of purchase (such as a store receipt) and date of purchase  
Computer configuration  
Description of the problem  
Then call:  
U.S.: (562) 276-4382, 6 AM to 6 PM, Pacific Time, Monday through Friday.  
Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through  
Friday.  
Days and hours of support are subject to change without notice. Toll or long  
distance charges may apply.  
Purchase Supplies and Accessories  
You can purchase genuine Epson ink and paper at Epson Supplies Central at  
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can  
also purchase supplies from an Epson authorized reseller. To find the nearest one,  
call 800-GO-EPSON (800-463-7766).  
40 Solving Problems  
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Notices  
Important Safety Instructions  
Before using your Epson Stylus NX200 Series all-in-one, read and follow these safety  
instructions:  
Be sure to follow all warnings and instructions marked on the NX200 Series.  
Use only the type of power source indicated on the NX200 Series label.  
Use only the power cord that comes with the NX200 Series. Use of another cord may  
cause fires or shock. Do not use the cord with any other equipment.  
Place the NX200 Series near a wall outlet where the plug can be easily unplugged.  
Do not let the power cord become damaged or frayed.  
If you use an extension cord with the NX200 Series, make sure the total ampere  
rating of the devices plugged into the extension cord does not exceed the cord’s  
ampere rating. Also, make sure the total ampere rating of all devices plugged into the  
wall outlet does not exceed the wall outlet’s ampere rating.  
Avoid locations that are subject to rapid changes in heat or humidity, shocks or  
vibrations, or dust.  
Leave enough room around the NX200 Series for sufficient ventilation. Do not block  
or cover openings in the NX200 Series case or insert objects through the slots.  
Do not place the NX200 Series near a radiator or heating vent or in direct sunlight.  
Place the NX200 Series on a flat, stable surface that extends beyond its base in all  
directions. It will not operate properly if it is tilted or at an angle.  
Make sure the back of the NX200 Series is at least 4 inches (10 cm) away from the  
wall.  
Do not open the scanner section while the NX200 Series is copying, printing, or  
scanning.  
Do not spill liquid on the NX200 Series.  
Except as specifically explained in your documentation, do not attempt to service the  
NX200 Series yourself.  
Notices 41  
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Unplug the NX200 Series and refer servicing to qualified service personnel under the  
following conditions: if the power cord or plug is damaged; if liquid has entered the  
product; if the product has been dropped or the case damaged; if the product does not  
operate normally or exhibits a distinct change in performance. Adjust only those  
controls that are covered by the operating instructions.  
When storing or transporting the NX200 Series, do not tilt it, stand it on its side, or  
turn it upside down; otherwise ink may leak from the cartridges.  
Do not use aerosol products that contain flammable gases inside or around the  
NX200 Series. Doing so may cause fire.  
Ink Cartridge Safety Instructions  
Keep ink cartridges out of the reach of children and do not drink the ink.  
Be careful when you handle used ink cartridges; there may be ink remaining around  
the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets  
in your eyes, flush them immediately with water. If discomfort or vision problems  
remain after a thorough flushing, see a doctor immediately.  
Do not shake ink cartridges after opening their packages; this can cause leakage.  
Do not put your hand inside the NX200 Series or touch any cartridges during  
printing.  
Install a new ink cartridge immediately after removing an expended one. Leaving  
cartridges uninstalled can dry out the print head and may prevent the NX200 Series  
from printing.  
If you remove an ink cartridge for later use, protect the ink supply area from dirt and  
dust and store it in the same environment as the NX200 Series. Note that there is a  
valve in the ink supply port, making covers or plugs unnecessary, but care is needed to  
prevent the ink from staining items that the cartridge touches. Do not touch the ink  
cartridge ink supply port or surrounding area.  
42 Notices  
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FCC Compliance Statement  
For United States Users  
This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential installation. This  
equipment generates, uses, and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio or  
television reception. However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause interference to radio and television  
reception, which can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
WARNING  
The connection of a non-shielded equipment interface cable to this equipment will  
invalidate the FCC Certification of this device and may cause interference levels which  
exceed the limits established by the FCC for this equipment. It is the responsibility of the  
user to obtain and use a shielded equipment interface cable with this device. If this  
equipment has more than one interface connector, do not leave cables connected to  
unused interfaces. Changes or modifications not expressly approved by the manufacturer  
could void the user’s authority to operate the equipment.  
For Canadian Users  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
Notices 43  
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Declaration of Conformity  
According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals;  
and/or CPU Boards and Power Supplies used with Class B Personal Computers:  
We:  
Located at:  
Epson America, Inc.  
MS 3-13  
3840 Kilroy Airport Way  
Long Beach, CA 90806  
Telephone: (562) 290-5254  
Declare under sole responsibility that the product identified herein, complies with 47CFR  
Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed is  
identical to the representative unit tested and found to be compliant with the standards.  
Records maintained continue to reflect the equipment being produced can be expected to  
be within the variation accepted, due to quantity production and testing on a statistical  
basis as required by 47CFR §2.909. Operation is subject to the following two conditions:  
(1) this device may not cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause undesired operation.  
Trade Name:  
Epson  
Type of Product: Multifunction printer  
Model:  
C351D  
44 Notices  
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Epson America, Inc. Limited Warranty  
What Is Covered: Epson America, Inc. (“Epson”) warrants to the original retail purchaser  
that the Epson printer covered by this limited warranty statement, if purchased and  
operated only in the United States or Canada, will be free from defects in workmanship  
and materials for a period of one (1) year from the date of original purchase. For warranty  
service, you must provide proof of the date of original purchase.  
What Epson Will Do To Correct Problems: Should your Epson printer prove defective  
during the warranty period, please call the Epson Connection at (562) 276-4382 (U.S.) or  
(905) 709-3839 (Canada) for warranty repair instructions and return authorization. An  
Epson service technician will provide telephone diagnostic service to determine whether  
the printer requires service. If service is needed, Epson will, at its option, exchange or  
repair the printer without charge for parts or labor. If Epson authorizes an exchange for the  
defective unit, Epson will ship a replacement printer to you, freight prepaid, so long as you  
use an address in Canada or the U.S. (excluding Puerto Rico and U.S. Possessions).  
Shipments to other locations will be made freight collect. You are responsible for securely  
packaging the defective unit and returning it to Epson within five (5) working days of  
receipt of the replacement. Epson requires a debit or a credit card number to secure the  
cost of the replacement printer in the event that you fail to return the defective one. If  
Epson authorizes repair instead of exchange, Epson will direct you to send your printer to  
Epson or its authorized service center, where the printer will be repaired and sent back to  
you. You are responsible for packing the printer and for all costs to and from the Epson  
authorized service center. When warranty service involves the exchange of the printer or a  
part, the item replaced becomes Epson property. The replacement printer or part may be  
new or refurbished to the Epson standard of quality, and, at Epson's option, may be  
another model of like kind and quality. Exchange products and parts assume the  
remaining warranty period of your original product covered by this limited warranty.  
What This Warranty Does Not Cover: This warranty covers only normal use in the  
United States and Canada. Using this product for continuous production or similar high  
duty purposes is not considered normal use; damage, maintenance or service from such use  
will not be covered under this warranty. This warranty is not transferable. This warranty  
does not cover any color change or fading of prints or reimbursement of materials or  
services required for reprinting. This warranty does not cover damage to the Epson  
product caused by parts or supplies not manufactured, distributed or certified by Epson.  
This warranty does not cover ribbons, ink cartridges or third party parts, components, or  
peripheral devices added to the Epson product after its shipment from Epson, e.g., dealer  
or user-added boards or components. Epson is not responsible for warranty service should  
the Epson label or logo or the rating label or serial number be removed or should the  
product fail to be properly maintained or fail to function properly as a result of misuse,  
abuse, improper installation, neglect, improper shipping, damage caused by disasters such  
as fire, flood, and lightning, improper electrical current, software problems, interaction  
Notices 45  
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with non-Epson products, or service other than by an Epson Authorized Servicer. If a  
claimed defect cannot be identified or reproduced, you will be held responsible for the  
costs incurred.  
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN  
LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT  
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY,  
NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SOME  
LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF  
THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE  
LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS  
STATED HEREIN, ANY STATEMENTS OR REPRESENTATIONS MADE BY ANY  
OTHER PERSON OR FIRM ARE VOID. IN NO EVENT SHALL EPSON OR ITS  
AFFILIATES BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR  
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY  
TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF  
WARRANTY OR ANY OTHER LEGAL THEORY. IN NO EVENT SHALL EPSON  
OR ITS AFFILIATES BE LIABLE FOR DAMAGES OF ANY KIND IN EXCESS OF  
THE ORIGINAL RETAIL PURCHASE PRICE OF THE PRODUCT.  
In Canada, warranties include both warranties and conditions.  
Some jurisdictions do not allow limitations on how long an implied warranty lasts, and  
some jurisdictions do not allow the exclusion or limitation of incidental or consequential  
damages, so the above limitations and exclusions may not apply to you. This warranty  
gives you specific legal rights and you may have other rights which vary from jurisdiction  
to jurisdiction.  
To find the Epson Authorized Reseller nearest you, visit our website at:  
To find the Epson Customer Care Center nearest you, visit:  
You can also write to:  
Epson America, Inc., P.O. Box 93012, Long Beach, CA 90809-3012  
46 Notices  
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Copyright Notice  
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or  
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or  
otherwise, without the prior written permission of Seiko Epson Corporation. The information  
contained herein is designed only for use with this Epson product. Epson is not responsible for any  
use of this information as applied to other equipment.  
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or  
third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result  
of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to  
this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s  
operating and maintenance instructions.  
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any  
options or any consumable products other than those designated as Original Epson Products or  
Epson Approved Products by Seiko Epson Corporation.  
Responsible Use of Copyrighted Materials  
Epson encourages each user to be responsible and respectful of the copyright laws when using any  
Epson product. While some countries’ laws permit limited copying or reuse of copyrighted material  
in certain circumstances, those circumstances may not be as broad as some people assume. Contact  
your legal advisor for any questions regarding copyright law.  
Trademarks  
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logomark, the USB DIRECT PRINT logo is a trademark, and Supplies Central is a service mark of  
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This information is subject to change without notice.  
© 2009 Epson America, Inc. 3/09  
Notices 47  
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CPD-25336R1  
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