GE Dishwasher EDW1500 Series GSD3200 Series GSD3400 Series GSD3500 Series GSD3600 Series GSD3700 Series GSD3800 Series GSD3900 Series User Manual

Safety Instructions . . . . . . . . . . 2, 3  
Owner’s Manual  
Operating Instructions  
EDW1500 Series  
GSD3200 Series  
GSD3400 Series  
GSD3500 Series  
GSD3600 Series  
GSD3700 Series  
GSD3800 Series  
GSD3900 Series  
Care and Cleaning . . . . . . . . . . . . .9  
Control Panels . . . . . . . . . . . . . . . . .4  
Control Settings . . . . . . . . . . . . . . . 5  
Dial Cycles . . . . . . . . . . . . . . . . . . . .6  
Loading the Dishwasher Racks . .8, 9  
Optional Accessories . . . . . . . . . . .10  
Using the Dishwasher . . . . . . . . .7, 8  
Troubleshooting Tips . . . . . . 11, 12  
Consumer Support  
Consumer Support . . . . . Back Cover  
Product Registration . . . . . . . . 13, 14  
Warranty . . . . . . . . . . . . . . . . . . . . 15  
Write the model and serial  
numbers here:  
Model # ____________________  
Serial # ____________________  
You can find them on a label on the  
tub wall just inside the door.  
165D4700P274 49-5949 07-03 JR  
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WARNING! RISK OF CHILD ENTRAPMENT  
PROPER DISPOSAL OF THE DISHWASHER  
Junked or abandoned dishwashers are dangerous…  
even if they will sit for “just a few days.” If you are  
getting rid of your old dishwasher, please follow  
the instructions below to help prevent accidents.  
Before You Throw Away Your Old Dishwasher  
I Take off the door of the washing compartment  
or remove the door latch keeper (as shown).  
Door latch keeper  
WHEN USING YOUR DISHWASHER  
I Use only powder, tabs, liquid detergents or rinse  
agents recommended for use in a dishwasher  
and keep them out of the reach of children.  
I Non-Dishware Items: Do not wash items such as  
electronic air cleaner filters, furnace filters and  
paint brushes in your dishwasher. Damage to  
dishwasher and discoloration or staining of  
dishwasher may result.  
®
®
®
Cascade , Cascade Complete and Electrasol  
®
Automatic Dishwashing Detergents, and Jet-Dry  
®
or Cascade Rinse Aid rinse agent have been  
I Do not touch the heating element during or  
immediately after use.  
approved for use in all GE dishwashers.  
I Locate sharp items so that they are not likely  
to damage the door seal.  
I Do not operate your dishwasher unless all  
enclosure panels are properly in place.  
I Load sharp knives with the handles up to  
reduce the risk of cut-type injuries.  
I Close supervision is necessary if this appliance  
is used by or near children.  
I Do not wash plastic items unless marked  
dishwasher safe or the equivalent. For plastic  
items not so marked, check the manufacturer’s  
recommendations.  
I Load light, plastic items so they will not  
become dislodged and drop to the bottom of  
the dishwasher—they might come into contact  
with the heating element and be damaged.  
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.  
SAVE THESE INSTRUCTIONS  
3
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About the dishwasher control panel.  
You can locate your model number on the tub wall just inside the door. Throughout this manual, features and appearance  
may vary from your model.  
GSD3200 Series  
START  
HOT START  
OPTION  
CYCLES  
ENERGY OPTIONS  
OFF  
SHORT WASH  
POTS  
& PANS  
NORMAL  
WASH  
HI TEMP WASH  
ON OFF  
HEATED DRY  
ON OFF  
PLATE WARMER  
(HEATED DRY ON)  
RINSE ONLY (HEATED DRY OFF)  
EDW1500 Series and GSD3400 Series  
HOT START  
OPTION  
START  
START DELAY  
(HRS)  
ENERGY OPTIONS  
CYCLES  
CYCLE  
ON  
OFF  
SHORT  
WASH  
POTS  
HI TEMP  
WASH  
HEATED  
DRY  
RESET  
LIGHT  
WASH  
HOT  
NORMAL  
WASH  
& PANS  
OPTIONS  
START  
PLATE WARMER  
(HEATED DRY ON)  
(HEATED DRY OFF) RINSE ONLY  
GSD3900 Series  
HOT START  
OPTION  
START  
START DELAY  
(HRS)  
ENERGY OPTIONS  
CYCLES  
CYCLE  
ON  
OFF  
WATER  
SAVER  
POTS  
HI TEMP  
WASH  
HEATED  
DRY  
RESET  
LIGHT  
WASH  
HOT  
NORMAL  
WASH  
& PANS  
OPTIONS  
START  
PLATE WARMER  
(HEATED DRY ON)  
(HEATED DRY OFF) RINSE ONLY  
GSD3500 Series, GSD3600 Series and GSD3700 Series  
HOT START  
OPTION  
START  
START DELAY  
(HRS)  
ENERGY OPTIONS  
CYCLES  
CYCLE  
ON  
OFF  
SHORT  
WASH  
POTS  
HOT  
HI TEMP  
WASH  
HEATED  
DRY  
RESET  
LIGHT  
WASH  
CHINA  
NORMAL  
WASH  
PLATE WARMER  
(HEATED DRY ON)  
& PANS  
START  
OPTIONS  
CRYSTAL  
(HEATED DRY OFF) RINSE ONLY  
GSD3800 Series  
HOT START  
OPTION  
POTS & PANS  
START  
START DELAY  
(HRS)  
HEAVY/NORMAL  
START  
ENERGY OPTIONS  
CYCLES  
CYCLE  
ON  
OFF  
LIGHT WASH  
START  
POTS  
HOT  
HI TEMP  
WASH  
HEATED  
DRY  
ENERGY  
SAVER  
NORMAL  
WASH  
LIGHT  
WASH  
HEAVY  
WASH  
PLATE WARMER  
(HEATED DRY ON)  
& PANS  
START  
(HEATED DRY OFF) RINSE ONLY  
4
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Control Settings  
Cycles  
POTS & PANS/ For heavily soiled dishes or cookware with dried-on or baked-on soils. Everyday dishes may be included.  
HEAVY WASH This cycle will not remove burned-on foods.  
NORMAL WASH For loads of everyday dishes, glasses and cookware with medium soils. NOTE: Many dishes have lighter soil  
than normal. Choosing a cycle other than NORMAL WASH will save energy and water.  
SHORT WASH For quickly washing loads of everyday dishes with medium soils that have not dried on, such as loads consisting  
mostly of glasses.  
LIGHT WASH For dishes with light soils.  
RINSE ONLY For rinsing partial loads that will be washed later. Do not use detergent.  
PLATE WARMER For warming clean dishes and serving plates. This cycle will take approximately 30 minutes.  
HOT START Preheats wash water to the correct temperature.  
Energy Options  
HI TEMP Provides extra heat for best performance. It is used best with heavily soiled dishes.  
WASH (ON)  
HI TEMP Turns HI TEMP WASH off.  
WASH OFF (on some models)  
HEATED DRY Turns the heating element on for fast drying. This option will extend the time of your wash cycle.  
(ON) Available on all wash cycles except RINSE ONLY. Adds approximately 32 minues to the cycle.  
HEATED DRY Turns HEATED DRY off. Dishes air dry naturally and energy is saved.  
OFF (on some models)  
ENERGY SAVER All energy options are turned off.  
Start  
Slowly turn the Dial to the START or ON position, or the selected cycle. Don’t turn it past the START, ON  
or cycle position, or you could accidentally miss a rinse.  
There is a time delay between start-up and water fill so you will not hear any wash action right away.  
I Latch the door to begin the cycle.  
Cycle Chart  
Model  
Cycle  
Water Usage (gal.)  
Cycle Time (min.)  
1
GSD3200 Series  
Hot Start Option  
Pots & Pans  
Normal Wash*  
Short Wash*  
Rinse Only*  
3.4  
10.9  
9.3  
26  
61  
61  
48  
13  
30  
6.2  
4.5  
0.0  
Drying/Plate Warmer  
1
EDW1500 Series  
GSD3400 Series  
GSD3500 Series  
GSD3600 Series  
GSD3700 Series  
GSD3900 Series  
Hot Start Option  
1.7  
10.9  
9.3  
7.8  
9.3  
6.2  
3.0  
0.0  
33  
71  
71  
71  
71  
58  
13  
30  
Pots & Pans  
Normal Wash*  
Light Wash  
China/Crystal  
Short Wash*/Water Saver*  
Rinse Only*/Rinse & Hold*  
Drying/Plate Warmer  
1
GSD3800 Series  
Hot Start Option  
1.7  
9.0  
7.7  
6.8  
5.0  
2.5  
0.0  
31  
66  
62  
62  
58  
14  
29  
Pots & Pans  
Heavy Wash  
Normal Wash*  
Light Wash  
Rinse Only*  
Drying/Plate Warmer  
* Normal Wash should be selected to run this cycle.  
1
Hot Start Option adds water amount and cycle time shown when selected.  
Note: Not all models have every cycle listed.  
5
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About the dial cycles.  
Rinse Only  
HOT START  
OPTION  
START  
START  
START  
START DELAY  
(HRS)  
For rinsing partial loads that will be washed later. Do not use detergent.  
Make sure HEATED DRY is not selected.  
Slowly turn the Dial to RINSE ONLY.  
1
3
SHORT  
WASH  
OFF  
Be sure the door is unlatched.  
Latch the door to start the cycle.  
PLATE WARMER  
(HEATED DRY ON)  
2
4
(HEATED DRY OFF) RINSE ONLY  
HOT START  
OPTION  
Plate Warmer  
START DELAY  
(HRS)  
For warming clean dishes and serving plates. This cycle will take approximately 32 minutes.  
Load clean dishware to be warmed.  
Select HEATED DRY ON.  
Slowly turn the Dial to PLATE WARMER.  
1
2
3
4
5
SHORT  
WASH  
OFF  
Latch the door to start the cycle.  
PLATE WARMER  
(HEATED DRY ON)  
Be sure the door is unlatched.  
(HEATED DRY OFF) RINSE ONLY  
Hot Start  
HOT START  
OPTION  
START DELAY  
(HRS)  
Preheats wash water to the correct temperature.  
Select the HOT START cycle and any  
Slowly turn the Dial to HOT START.  
1
3
SHORT  
WASH  
OFF  
other option.  
Latch the door to start the cycle.  
4
PLATE WARMER  
(HEATED DRY ON)  
Be sure the door is unlatched.  
2
(HEATED DRY OFF) RINSE ONLY  
HOT START  
OPTION  
Heavy Wash  
POTS & PANS  
START  
START DELAY  
(HRS)  
For heavily soiled dishes or cookware.  
HEAVY/NORMAL  
START  
Select the HEAVY WASH cycle and  
Slowly turn the Dial to HEAVY/NORMAL  
START.  
1
3
OFF  
LIGHT WASH  
START  
any other option.  
PLATE WARMER  
(HEATED DRY ON)  
Be sure the door is unlatched.  
Latch the door to start the cycle.  
2
4
(HEATED DRY OFF) RINSE ONLY  
Short Wash/Light Wash  
HOT START  
OPTION  
START  
START DELAY  
(HRS)  
For quickly washing loads of everyday dishes with light to medium soils that have not dried on.  
Select the NORMAL WASH cycle and  
Slowly turn the Dial to SHORT WASH or  
LIGHT WASH.  
1
3
SHORT  
WASH  
OFF  
any options.  
PLATE WARMER  
(HEATED DRY ON)  
Be sure the door is unlatched.  
Latch the door to start the cycle.  
2
4
(HEATED DRY OFF) RINSE ONLY  
Start Delay  
HOT START  
OPTION  
START  
START DELAY  
(HRS)  
The START DELAY will allow you to delay the start time of any cycle not on the Dial  
automatically for up to either 5 or 6 hours (depending on model).  
SHORT  
WASH  
OFF  
Be sure the door is unlatched.  
Slowly turn the Dial to the desired time.  
The CYCLE ON light will come on.  
1
3
PLATE WARMER  
(HEATED DRY ON)  
Select the wash cycle and option  
you want.  
2
(HEATED DRY OFF) RINSE ONLY  
Latch the door to start the cycle.  
4
6
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Using the dishwasher.  
Check the Water Temperature  
The entering water should be at least 120°F and  
not more than 150°F for effective cleaning and to  
prevent dish damage. Check the water temperature  
with a candy or meat thermometer. Turn on the  
hot water faucet nearest the dishwasher, place the  
thermometer in a glass and let the water run  
continuously into the glass until the temperature  
stops rising.  
®
®
Use Jet-Dry or Cascade Rinse Aid Rinse Agent  
Jet-Dry® or Cascade Rinse Aid® rinse agent removes spots and prevents new film buildup on your dishes,  
glasses, flatware, cookware and plastic.  
Filling the Dispenser  
Fill the rinse agent dispenser until it reaches the  
bottom of lip inside the opening. Replace cap.  
To check if rinse agent is needed, remove the cap  
and look into the dispenser.  
A full dispenser should last about one month.  
If rinse agent spills, wipe up the excess.  
Proper Use of Detergent  
Use only detergent specifically made for use in  
dishwashers. Cascade®, Cascade Complete® and  
Electrasol® Automatic Dishwashing Detergents have  
Open cup  
been approved for use in all GE dishwashers. Keep  
your detergent fresh and dry. Don’t put powder  
detergent into the dispenser until you’re ready to  
wash dishes.  
Main cup  
NOTE: To open detergent cup after it has been closed,  
The amount of detergent to use depends on  
whether your water is hard or soft. With hard  
water, you need extra detergent. With soft water,  
simply turn the detergent cup handle counterclockwise  
until it releases. A snapping sound may be heard.  
you need less detergent.  
DO NOT USE HAND DISH DETERGENT  
Protect your dishes and dishwasher by contacting  
your water department and asking how hard your  
water is. Twelve or more grains is extremely hard  
water. A water softener is recommended. Without it,  
lime can build up in the water valve, which could  
stick while open and cause flooding. Too much  
detergent with soft water can cause a permanent  
cloudiness of glassware, called etching.  
NOTE: Using a detergent that is not specifically designed  
for dishwashers will cause the dishwasher to fill with suds.  
During operation, these suds will spill out of the dishwasher  
vents, covering the kitchen floor and making the floor wet.  
You’ll find two detergent dispensers on the inside  
door of your dishwasher. All wash cycles require  
detergent in the main cup. Wash cycles with two  
washes will also use the open cup. When using  
automatic dishwashing detergent tabs, simply place  
one tab in the main cup and close.  
Because so many detergent containers look alike,  
store the dishwasher detergent in a separate space  
from all other cleaners. Show anyone who may  
use the dishwasher the correct detergent and  
where it is stored.  
Be sure the Dial is OFF before adding detergent.  
Otherwise, the detergent cup will not close and  
latch properly. Add detergent then close the  
main cup.  
While there will be no lasting damage to the  
dishwasher, your dishes will not get clean using  
a dishwashing detergent that is not formulated  
to work with dishwashers.  
7
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Using the dishwasher.  
Forget to Add a Dish?  
A forgotten dish can be added any time before the main wash.  
Open the door slightly.  
1
Wait until the water spray action stops. Steam may rise out of the dishwasher.  
2
Add forgotten dishes.  
3
Close the door.  
4
Loading the dishwasher racks.  
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware baskets  
may vary from your model.  
Upper Rack  
The upper rack is for glasses, cups and saucers. Cups and glasses fit best along the  
sides. This is also a secure place for dishwasher-safe plastics. The upper rack is good  
for all kinds of odd-shaped utensils. Saucepans, mixing bowls and other items should  
be placed face down.  
The cup shelf (on some models) may be placed in the up or down position to  
add flexibility.  
Secure larger dishwasher-safe plastics over two fingers when possible.  
Make sure small plastic items are secure so they can’t fall onto the heating element.  
Check to make sure that tall items will not block the rotation of the top wash arm.  
The Wash Tower  
Keep the center area clear in the lower rack.  
The wash tower rises through the center of the lower rack during the wash and  
rinse portions of the cycle.  
Don’t block or load tall things next to the Wash Tower.  
Also, be careful not to let a portion of an item such as a pot or dish handle  
extend through the bottom rack. This could block the wash arm and cause  
poor washing results.  
Lower Rack  
When loading the lower rack, do not load large platters or trays in the front right corner. They may  
prevent detergent from circulating during the wash cycle.  
The lower rack is best used for plates, saucers and cookware. Large items such as  
broiler pans and racks should go along the sides. Load platters, pots and bowls along  
the sides, in corners or in the back. The soiled side of items should face the center  
of the rack.  
8
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Silverware Basket  
Put flatware in the removable basket with fork and knife handles up to protect your hands.  
Place spoons in the basket with handles down. Mix knives, forks and spoons so they don’t  
nest together. Distribute evenly. Small plastic items, such as measuring spoons and lids from  
small containers, should go in the bottom of the silverware basket with silverware on top.  
To increase the flexibility of the lower rack, the silverware basket may be split (on some  
models). Grasp the basket at opposite corners and slide apart. The basket sections should  
be placed in the lower rack by hanging them on the top hoop.  
Don’t let any  
item extend  
through bottom.  
A cover can be lowered to either side of the split basket to secure  
lightweight items from the effects of the vigorous wash action.  
Single basket  
(on some models)  
The accessory basket (on some models)  
can hold small items such as:  
baby bottle nipples, plastic lids,  
corn cob holders, etc. It can hang from  
the top hoop of the upper rack along the  
right side or it can also hang on the right or  
left side of the lower rack. When hanging the  
accessory basket on the right side in the upper rack,  
make sure the top is closed and nothing is sticking out.  
Split basket  
(on some models)  
Caring for the dishwasher.  
To clean the control panel, use a lightly dampened cloth then dry thoroughly. To clean the exterior,  
use a good appliance polish.  
Never use sharp objects, scouring pads or harsh cleaners on any part of the dishwasher.  
Protect Against Freezing  
If your dishwasher is left in an unheated place  
during the winter, ask a service technician to:  
Drain water from the inlet line and water  
valve. (Use a pan to catch the water.)  
3
4
5
Cut off electrical power to the dishwasher.  
Remove fuses or trip circuit breaker.  
Reconnect the water inlet line to the  
water valve.  
1
Turn off the water supply and disconnect  
the water inlet line from the water valve.  
Remove the plastic sump cover in the tub  
bottom and use a sponge to soak up water  
in the rubber boot.  
Sump cover screws  
2
Two types of  
air gaps  
Does Your Dishwasher Have an Air Gap?  
An air gap protects your dishwasher against  
water backing up into it if a drain clogs.  
The air gap is not a part of the dishwasher.  
It is not covered by your warranty. Not all  
plumbing codes require air gaps, so you may  
not have one.  
The air gap is easy to clean.  
Turn off the dishwasher and lift off the  
chrome cover.  
1
Unscrew the plastic cap and clean with  
a toothpick.  
2
Check the air gap any time your  
dishwasher isn’t draining well.  
The Stainless Steel Panels  
You can order CERAMA BRYTE® Stainless Steel  
Appliance Cleaner through GE Parts by calling  
800.626.2002.  
The stainless steel panels can be cleaned with  
CERAMA BRYTE® Stainless Steel Appliance  
Cleaner or a similar product using a clean,  
soft cloth.  
9
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About optional accessories.  
You can change the door and lower access panel  
appearance of your dishwasher by ordering one of  
these optional accessories:  
These accessories are available at extra cost (VISA,  
MasterCard or Discover cards accepted) by calling  
800.626.2002.  
I 1/4” Wood Panel Trim Kit  
Specify accessory number when ordering.  
I 3/4” Trimless Wood Panel Kit  
Descriptions of Optional Accessories  
Wood panel trim kitThis accessory contains  
trim and instructions for you to supply and  
install a 14thick decorative wood door and  
lower access panel. For models:  
Trimless wood panel kitThis accessory contains  
parts and instructions for you to supply and install  
a 34thick decorative wood door and lower access  
panel. For models:  
GSD3200 Series  
GSD3200 Series  
I GPF325A (Almond)  
I GPF325B (Black)  
I GPF325C (Bisque)  
I GPF325W (White)  
I GPF375  
EDW1500 Series, GSD3400 Series, GSD3500 Series,  
GSD3600 Series, GSD3700 Series, GSD3800 Series  
and GSD3900 Series  
EDW1500 Series, GSD3400 Series, GSD3500 Series,  
GSD3600 Series, GSD3700 Series, GSD3800 Series  
and GSD3900 Series  
I GPF475  
I GPF425A (Almond)  
I GPF425B (Black)  
I GPF425C (Bisque)  
I GPF425W (White)  
NOTE: TheGPF100 dishwasher door spring kit will be  
included with the trimless panel kit and must be  
installed with it.  
NOTE: The GPF100 dishwasher door spring kit must  
also be ordered and installed when the door panel  
weighs 4 lbs. or more.  
About rack accessories.  
Baby Bottle Holder  
Part Number: WX69X200  
I Prevents movement of baby bottles during the  
You can order a package of 5 Baby Bottle Holders,  
at extra cost, by calling 800.626.2002, or through the  
Internet at GEAppliances.com (Visa, MasterCard or  
Discover cards accepted).  
dishwasher cycle  
I Snaps easily onto any dishwasher upper rack  
I Eliminates hand washing  
I Fits all baby bottles  
For best results, the Baby  
Bottle Holder should be  
installed on the upper  
rack of the dishwasher.  
10  
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Before you call for service…  
Troubleshooting Tips  
Save time and money! Review the charts on the  
You may not need to call for service.  
Problem  
Possible Causes  
What To Do  
Dishwasher won’t run  
Fuse is blown, or the  
circuit breaker tripped  
Replace fuse or reset circuit breaker. Remove any other appliances  
from the circuit.  
Noise  
Some of the sounds  
you’ll hear are normal  
Soft food disposal shredding action.  
Drain valve opening to pump water out.  
Timer control as cycle progresses.  
Detergent cup opening.  
The motor stopping during the drying period.  
Utensils are not secure Make sure everything is secured in dishwasher.  
in the rack or something  
small has dropped into  
the rack  
Motor hums  
Dishwasher has not been used on a regular basis. If you do not use  
your dishwasher often, set it to fill and pump out once every week.  
This will help keep the seal moist and the garbage disposer clear.  
Water standing in  
the bottom of the tub  
This is normal  
A small amount of clean water around the outlet on the tub bottom  
at the back of the tub keeps the water seal lubricated.  
Water won’t pump  
out of the tub  
Drain is clogged  
If you have an air gap, clean it.  
Check to see if your kitchen sink is draining well. If not, you may need  
a plumber.  
If the dishwasher drains into a disposer, run disposer clear.  
Suds in the tub  
Correct detergent  
wasn’t used  
Use only automatic dishwasher detergents to avoid sudsing.  
®
®
®
Cascade , Cascade Complete and Electrasol Automatic Dishwashing  
Detergents have been approved for use in all GE dishwashers.  
To remove suds from the tub, open the dishwasher and let suds  
evaporate. Add 1 gallon of cold water to the tub. Close and latch the  
dishwasher. Pump out water by slowly turning the Dial until a drain  
period is reached. Repeat if necessary.  
Rinse agent  
was spilled  
Always wipe up rinse agent spills immediately.  
Stained tub interior  
Detergent with  
colorant was used  
Some detergents contain colorant (pigment or dyes) that will discolor  
the tub interior with extended use. Check the detergent cup for signs  
of any discoloration. If cup is discolored, change to detergent without  
any colorant. Cascade , Cascade Complete and Electrasol Automatic  
Dishwashing Detergents have been approved for use in all  
GE dishwashers.  
®
®
®
Some tomato-based  
foods can stain  
Use of the RINSE ONLY cycle (on some models) after adding the dish  
to the load can decrease the level of staining. GE recommends  
®
Cascade Plastic Booster to help remove these types of stains.  
Dishes don’t dry  
Low inlet water  
temperature  
Make sure inlet water temperature is correct.  
Rinse agent dispenser Check the rinse agent dispenser.  
is empty  
11  
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Before you call for service…  
Problem  
Possible Causes  
What To Do  
Dishes and flatware  
not clean  
Inlet water temperature Raise the water heater temperature to 120°F.  
is below 120°F  
Use the HOT START feature.  
Water pressure is  
temporarily low  
Turn on a faucet. Is water coming out more slowly than usual? If so,  
wait until pressure is normal before using your dishwasher.  
Air gap is clogged  
Clean the air gap.  
Improper rack loading Make sure large dishware does not block the detergent dispenser or the  
wash arm.  
®
®
Spots and filming  
on glasses and  
flatware  
Use Jet-Dry or Cascade Rinse Aid rinse agent to remove spots and  
prevent new film buildup.  
Extremely hard water  
Low inlet water  
temperature  
To remove stubborn spots and pre-existing film from glassware:  
1 Remove all metal utensils from the dishwasher.  
2 Do not add detergent.  
Overloading the  
dishwasher  
3 Select the longest cycle.  
Improper loading  
4 Start the dishwasher and allow to run for 18 to 22 minutes.  
Old or damp powder  
detergent  
Dishwasher will now be in the main wash.  
5 Open the door and pour 2 cups (500 ml) of white vinegar into the  
Rinse agent dispenser  
empty  
bottom of the dishwasher.  
6 Close the door and allow to complete the cycle. If vinegar rinse  
doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citric  
acid crystals instead of vinegar.  
Too little detergent  
Cloudiness on  
glassware  
Combination of soft  
water and too much  
detergent  
This is called etching and is permanent. To prevent this from  
happening, use less detergent if you have soft water. Wash glassware in  
the shortest cycle that will get them clean.  
Water temperature  
entering the dishwasher  
exceeds 150°F  
Lower the water heater temperature.  
Yellow or brown film  
on tub  
Tea or coffee stains  
Remove the stain by hand, using a solution of 1/2 cup bleach and  
3 cups warm water.  
WARNING  
Before cleaning interior, wait at least 20 minutes after a cycle for the  
heating element to cool down. Failure to do so can result in burns.  
An overall yellow or  
brown film can be  
caused by iron deposits  
in water  
A special filter in the water supply line is the only way to correct this  
problem. Contact a water softener company.  
®
®
White film on inside  
surfaces  
Hard water minerals  
GE recommends Jet-Dry or Cascade Rinse Aid to help remove  
some hard water mineral stains.  
For extreme staining, clean the interior by applying automatic  
dishwashing detergent to a damp sponge. Wear rubber gloves.  
Do not use any type of cleanser other than those recommended  
or hand dishwashing detergent because it may cause foaming or  
®
®
®
sudsing. Cascade , Cascade Complete and Electrasol Dishwashing  
Detergents have been approved for use in all GE dishwashers.  
Detergent cup lid  
won’t latch  
Dial is not in the OFF  
position  
Turn the Dial to OFF and slide the door latch to the left.  
Detergent left in  
dispenser cups  
Dishes are blocking the Reposition the dishes.  
detergent cups  
Steam  
This is normal  
Steam comes through the vent by the door latch during drying and  
when water is being pumped out.  
Black or gray  
marks on dishes  
Aluminum utensils have Remove marks with a mild, abrasive cleaner.  
rubbed against dishes  
12  
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GE Service Protection Plus  
GE, a name recognized worldwide for quality and dependability, offers you  
Service Protection Plus –comprehensive protection on all your appliances–  
No Matter What Brand!  
Benefits Include:  
Backed by GE  
All brands covered  
Unlimited service calls  
All parts and labor costs included  
No out-of-pocket expenses  
No hidden deductibles  
One 800 number to call  
We’ll Cover Any Appliance.  
Anywhere. Anytime.*  
You will be completely satisfied with our service protection or you may request your money back  
on the remaining value of your contract. No questions asked. It’s that simple.  
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more–any brand!  
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker  
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable  
household products are protected against expensive repairs.  
Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224  
for more information.  
*All brands covered, up to 20 years old, in the continental U.S.  
Cut here  
Please place in envelope and mail to:  
General Electric Company  
Warranty Registration Department  
P.O. Box 32150  
Louisville, KY 40232-2150  
13  
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Consumer Product Ownership Registration  
Dear Customer:  
Thank you for purchasing our product and thank you for placing your confidence in us.  
We are proud to have you as a customer!  
Follow these three steps to protect your new appliance investment:  
Complete and mail  
your Consumer  
After mailing the  
registration below,  
Read your Owner’s  
Manual carefully.  
It will help you  
operate your new  
appliance properly.  
Product Ownership  
Registration today.  
Have the peace of  
mind of knowing we  
can contact you in  
the unlikely event of  
a safety modification.  
store this document  
in a safe place. It  
contains information  
you will need should  
you require service.  
Our service number  
1
is 800.GE.CARES  
2 3  
(800.432.2737).  
Model Number  
Serial Number  
Important: If you did not get a registration card with your  
product, detach and return the form below to  
ensure that your product is registered, or register  
Cut here  
Consumer Product Ownership Registration  
Model Number  
Serial Number  
Mr. I Ms. I  
Mrs. I  
Miss I  
First  
Name  
Last  
Name  
Street  
Address  
Apt. #  
City  
E-mail Address*  
Zip  
Code  
State  
Date Placed  
In Use  
Month  
Phone  
Number  
_
_
Day  
Year  
* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important  
communications from GE Appliances (GEA).  
I Check here if you do not want to receive communications from GEA’s carefully selected partners.  
FAILURE TO COMPLETE AND RETURN THIS CARD DOES NOT DIMINISH YOUR  
WARRANTY RIGHTS.  
GE Appliances  
GE Consumer Products  
click on “Privacy Policy” or call 800.626.2224.  
General Electric Company  
Louisville, Kentucky  
14  
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GE Dishwasher Warranty.  
All warranty service provided by our Factory Service Centers,  
Staple your receipt here.  
Proof of the original purchase  
date is needed to obtain service  
under the warranty.  
or an authorized Customer Care® technician. To schedule service,  
call 800.GE.CARES (800.432.2737).  
For The Period Of:  
GE Will Replace:  
One Year  
From the date of the  
original purchase  
Any part of the dishwasher which fails due to a defect in materials or workmanship. During  
this full one-year warranty, GE will also provide, free of charge, all labor and in-home service  
to replace the defective part.  
Second Year  
From the date of the  
original purchase  
Any part of the Water Distribution System which fails due to a defect in materials or  
workmanship. Associated inlet and drain plumbing parts are not covered by this warranty.  
During this second-year limited warranty, you will be responsible for any labor or in-home  
service costs.  
Ten Years  
From the date of the  
original purchase  
The PermaTuf ® tub or door liner, if it fails to contain water due to a defect in materials or  
workmanship. During this full warranty, GE will also provide, free of charge, all labor and  
in-home service to replace the defective part.  
What Is Not Covered:  
IService trips to your home to teach you how to use  
the product.  
IDamage to the product caused by accident, fire, floods  
or acts of God.  
IImproper installation, delivery or maintenance.  
IIncidental or consequential damage caused by possible  
defects with this appliance.  
IFailure of the product if it is abused, misused, or used for  
other than the intended purpose or used commercially.  
ICleaning or servicing of the air gap device in the  
drain line.  
IReplacement of house fuses or resetting of circuit  
breakers.  
IDamage caused after delivery.  
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home  
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.  
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives  
you specific legal rights, and you may also have other rights which vary from state to state. To know what your  
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.  
Warrantor: General Electric Company. Louisville, KY 40225  
15  
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Consumer Support.  
GE Appliances Website  
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,  
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,  
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts”  
your questions, and so much more...  
Schedule Service  
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at  
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal  
business hours.  
Real Life Design Studio  
GE supports the Universal Design concept–products, services and environments that can be used by  
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and  
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen  
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call  
800.TDD.GEAC (800.833.4322).  
Extended Warranties  
Purchase a GE extended warranty and learn about special discounts that are available while your warranty  
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours.  
GE Consumer Home Services will still be there after your warranty expires.  
Parts and Accessories  
Individuals qualified to service their own appliances can have parts or accessories sent directly to their  
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or  
by phone at 800.626.2002 during normal business hours.  
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally  
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause  
unsafe operation.  
Contact Us  
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details  
including your phone number, or write to: General Manager, Customer Relations  
GE Appliances, Appliance Park  
Louisville, KY 40225  
Register Your Appliance  
Register your new appliance on-line–at your convenience! Timely product registration will allow for  
enhanced communication and prompt service under the terms of your warranty, should the need arise.  
You may also mail in the pre-printed registration card included in the packing material.  
Printed in the United States  
Printed on Recycled Paper  
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