Freecom Technologies Computer Drive Tough Drive Sport User Manual

USER MANUAL  
TOUGH DRIVE SPORT  
EXTERNAL MOBILE HARD DRIVE / 2.5" / USB 2.0  
Rev. 901  
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Table of Contents  
User manual  
EN  
General Information ...........................................................................................................page  
Precautionary measures....................................................................................................page  
Freecom ToughDrive Sport .............................................................................................page  
4
5
6
Chapter 1:  
Hardware Installation.........................................................................................................page  
7
7
8
Chapter ꢀ:  
Driver Installation ................................................................................................................page  
Chapter ꢁ:  
Installation of the application software......................................................................page  
Chapter 4:  
Freecom Hard Drive Protection Tool...........................................................................page 10  
Chapter 5:  
Using Freecom Turbo USB 2.0 (only PC) .....................................................................page 19  
Chapter 6:  
Partitioning your Freecom ToughDrive Sport .........................................................page 20  
© 2009 Freecom Technologies  
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Freecom ToughDrive Sport  
General Information  
EN  
The following hardware and software requirements must be fulfilled to ensure trouble-  
free operation.  
System requirements  
In order to use the Freecom ToughDrive Sport, following components are needed:  
PC:  
Intel Pentium III / AMD Duron 900 MHz or higher  
256 MB RAM (Vista: 512 MB RAM) or higher  
Available USB 2.0 or USB 1.1 port*  
Internet connection for online warranty registration and software updates and  
downloads  
Operating system: Windows 2000, Windows XP, Windows Vista  
Mac:  
PowerPC G3/G4/G5, Mac Book Pro or Intel Mac  
256 MB RAM or higher  
Available USB 2.0 or USB 1.1 port*  
Internet connection for online warranty registration and software updates and  
downloads  
Operating system: Mac OS X v10.4 or higher  
*
To achieve optimal performance from the Freecom ToughDrive Sport your PC should be equipped with an  
USB 2.0 port.  
4
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General Information  
Precautionary measures  
EN  
To ensure that your Freecom ToughDrive Sport functions properly, please take note of  
the following precautions. If these are not followed, you may void your warranty and  
damage the Freecom ToughDrive Sport.  
Safely remove the Freecom ToughDrive Sport via your operating system (the "unplug  
or eject hardware" option in the Windows taskbar) before disconnecting the USB cable  
or power cable and before switching off the device. Failing to do so may result in data  
loss.  
Do not drop the Freecom ToughDrive Sport (more than 2 m) or expose it to other  
kinds of sudden mechanical shocks as this may result in data loss and damage to the  
Freecom ToughDrive Sport.  
Do not use the Freecom ToughDrive Sport when the ambient temperature is below  
10°C or above 35°C.  
If the Freecom ToughDrive Sport is moved from a cool environment to a warmer  
environment, please allow the drive to acclimatize to the ambient temperature  
before operating the device. Failing to do so may lead to condensation within the  
drive enclosure, which in turn may cause the drive to malfunction.  
Do not place liquids or drinks on the Freecom ToughDrive Sport. When liquids are  
spilled and get in contact with the electronics within the drive enclosure, it will dam-  
age the drive and will cause the drive to malfunction.  
Do not use the Freecom ToughDrive Sport in a dusty environment. Dust inside the  
enclosure may damage the internal electronics and result in drive malfunction.  
Opening the Freecom ToughDrive Sport will void the warranty.  
Since USB 2.0 is backwards compatible with USB 1.1, the Freecom ToughDrive Sport  
can be connected to all USB ports. When connected to a USB 1.1 port, however, the  
performance(datatransferrate)oftheFreecomToughDriveSportwillbemuchlower  
than when the drive is connected to a USB 2.0 port.  
On some computers it might occur that the USB port does not deliver enough  
power to the ToughDrive Sport. In that case, you need to use an external power  
supply.  
For safety reasons you must only use Freecom’s Power Supply Part.No. 30921.  
Don’t use any other power supply!  
5
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Freecom ToughDrive Sport  
Freecom ToughDrive Sport  
EN  
The hi-speed data transfer through the USB 2.0 interface makes it ideally suitable for  
data-storage, file sharing, backup, archiving, audio playback and all applications that  
need fast file access.  
For your convenience, the Freecom ToughDrive Sport has been partitioned (1 partition)  
andpre-formatted (FAT32filesystem).TheFAT32formatensuresmaximuminterchange-  
abilityoftheFreecomToughDriveSportbetweendifferentcomputers.Shouldyouchoose  
to format the Freecom ToughDrive Sport in another file system (e.g. NTFS), please be  
aware of possible problems when connecting the Freecom ToughDrive Sport to another  
computer than the one you used for formatting.  
6
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Hardware Installation  
Chapter 1: Hardware Installation  
EN  
1
Connect the interface cable to the  
Freecom ToughDrive Sport.  
Since USB ꢀ.0 is backwards compatible with USB 1.1, the Freecom Tough-  
Drive Sport can be connected to all USB ports. When connected to a USB  
1.1 port, however, the performance (data transfer rate) of the Freecom  
ToughDrive Sport will be much lower than when the drive is connected  
to a USB ꢀ.0 port.  
On some computers it might occur that the USB port does not deliver  
enough power to the ToughDrive Sport. In that case, you need to use an  
external power supply.  
For safety reasons you must only use Freecom’s Power Supply Part.No.  
ꢁ09ꢀ1. Don’t use any other power supply!  
Chapter ꢀ: Driver Installation  
Under Windows 2000 / XP / Vista and Mac OS X a separate Freecom driver is not required.  
The drivers will be installed automatically by the operating system after plugging in the  
Freecom ToughDrive Sport into the USB port of the computer.  
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Freecom ToughDrive Sport  
Chapter ꢁ: Installation of the application software  
EN  
ꢁ.1 Installation software PC  
1. Clickon"StartPC.exe"inthemaindirectoryoftheharddrive. TheFreecomstartmenu  
opens.  
2. Click on "Software Installation" -> "NTI Shadow", "NTI Ripper" or other software. The  
installation starts now. Follow the instructions on the screen, confirm with "Next" in  
order to continue with the installation.  
ꢁ.1.1 Saving Freecom data  
The user manuals and complementary software (when applicable) are pre-loaded  
onto the hard drive. We recommend that you save these files to your computer ("My  
Documents"/"Freecom"), toalwayshaveabackupofthesefilesincaseyou(accidentally)  
reformat the drive or delete these files from the drive.  
Saving these files from the external hard drive to your computer is easy:  
1. Click on the button „Save Freecom files“.  
2. All provided data on the Freecom hard drive will be saved to the folder "Freecom" in  
"My Documents".  
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Installation of the application software  
ꢁ.ꢀ Installation software Mac  
EN  
1. Click on "Start MAC" in the main directory of the hard drive. The Freecom start menu  
opens.  
2. Click on "Install NTI Shadow". The installation starts now. Follow the instructions on  
the screen, confirm with "Next" in order to continue with the installation.  
ꢁ.ꢀ.1 Saving Freecom data  
The user manuals and complementary software (when applicable) are pre-loaded onto  
theharddrive. Werecommendthatyousavethesefilestoyourcomputer("Documents"/  
"Freecom"), to always have a backup of these files in case you (accidentally) reformat  
the drive or delete these files from the drive.  
Saving these files from the external hard drive to your computer is easy:  
1. Click on the button "Save Freecom files".  
2. All provided data on the Freecom hard drive will be saved to the folder "Freecom" in  
"Documents".  
9
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Freecom ToughDrive Sport  
Chapter 4: Freecom Hard Drive Protection Tool  
EN  
4
4.1 Using the Freecom Hard Drive Protection Tool (PC)  
Your Freecom ToughDrive Sport is equipped with a password protection feature. This  
provides the best possible protection. Your data is always protected, even if the internal  
hard drive is taken out of the enclosure and connected to a computer, you still will not  
be able to access the data.  
IfyourPCisshutdownorsenttohibernation,werecommendtocompletelydisconnecting  
the ToughDrive Sport from your PC in order to reactivate the password protection. Some  
PCs keep USB devices supplied with power when being in hibernation mode, therefore  
you remain logged in with your password.  
4.1.1 Configuring the password protection  
1. Connect your Freecom ToughDrive Sport to your PC. A Hard Disk Drive (“FREECOM  
HDD”) and a Virtual CD-ROM Drive (“Password”) will appear in “My Computer”.  
The Virtual CD-ROM Drive is an undeletable partition on your ToughDrive Sport on  
which the Freecom Hard Drive Protection software is stored. This ensures that you  
always have the password protection application available when needed, it can not  
be accidentally deleted.  
2. If the virtual CD-ROM drive does not automatically open after the hard drive has been  
connected, double-click on the virtual CD ROM drive icon (“Password”) to open it.  
10  
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Freecom Hard Drive Protection Tool  
3. Double-clickonthe„Password.exesymboltoruntheFreecomHardDriveProtection  
software. The Hard Drive Protection Wizard will open. Click “Next” to proceed.  
EN  
4
4. Enter a password. This password will be required to access the protected partition.  
Confirm the password in the second field and click “Next”.  
5. Your hard drive is now protected with a password. Click “Finish” to exit the wizard.  
11  
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Freecom ToughDrive Sport  
Accessing the password-encrypted hard drive  
EN  
4
1. Open the virtual CD-ROM Drive and double-click on “Password.exe”. The Freecom  
Hard Drive Protection tool opens.  
2. Enter your password and click “Finish”. Your password-protected hard drive will now  
be accessible in “My Computer”.  
I lost my password, what can I do now?  
If you lose your password, you will not be able to access your data anymore. The only way  
to continue using your ToughDrive Sport is to erase and format the hard drive.  
Attention!Whenerasingandformattingtheharddrive,alldatapreviously  
stored on the drive will be erased. All data on the drive will be deleted!  
Follow these steps to erase and format your hard drive:  
1. Run “Password.exe” from the virtual CD-ROM Drive.  
1ꢀ  
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Freecom Hard Drive Protection Tool  
2. Click on “Lost your password?” and confirm that you want to start the “Erase and  
Format Hard Disk Wizard”.  
EN  
4
3. To continue, you have to confirm that all data on your hard disk will be deleted. Click  
on “Next” to continue.  
4. In a final step, you have to confirm once again that you want to erase and format  
the hard disk. Clicking on “Yes” in this step will irreversibly delete all your data. This  
might take up to two hours.  
1ꢁ  
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Freecom ToughDrive Sport  
Removing the password encryption  
EN  
4
It is possible to remove the password protection feature, meaning that the data on the  
drive will always be visible when you connect the drive.  
1. Make sure you already run the “Password.exe” to have access to your protected data.  
2. Onceyouhaveaccesstoyourprotecteddata,runthePassword.exeagainandselect  
“Remove password encryption”. Click on “Next” to continue.  
3. Enter your password and click on “Next”.  
4. The password protection will now be removed and you will always have access to  
your data.  
14  
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Freecom Hard Drive Protection Tool  
4.ꢀ Using the Freecom Hard Drive Protection Tool (Mac)  
EN  
4
Your Freecom ToughDrive Sport is equipped with a password protection feature. This  
provides the best possible protection. Your data is always protected, even if the internal  
hard drive is taken out of the enclosure and connected to a computer, you still will not  
be able to access the data.  
IfyourMacisshutdownorsenttohibernation,werecommendtocompletelydisconnect-  
ing the ToughDrive Sport from your Mac in order to reactivate the password protection.  
Some Macs keep USB devices supplied with power when being in hibernation mode,  
therefore you remain logged in with your password.  
4.ꢀ.1 Configuring the password protection  
1. Connect your Freecom ToughDrive Sport to your Mac. A Hard Disk Drive (“FREECOM  
HDD”) and a Virtual CD-ROM Drive (“Password”) will appear.  
The Virtual CD-ROM Drive is an undeletable partition on your ToughDrive Sport on  
which the Freecom Hard Drive Protection software is stored. This ensures that you  
always have the password protection application available when needed, it can not  
be accidentally deleted.  
2. Open the CD-ROM drive and double-click on “Password”.  
15  
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Freecom ToughDrive Sport  
3. Enter a password. This password will be required to access the protected partition.  
Confirm the password in the second field and click on “OK”.  
EN  
4
Accessing the password-encrypted hard disk  
1. Connect your Freecom ToughDrive Sport to your Mac. A window will open, stating  
that the inserted disk is not readable. Click on “Ignore”.  
2. RunPasswordfromtheCD-ROMdrive.Youwillbepromptedtoenteryourpassword  
to access the hard drive. Enter your password and click on “OK”. You will have full  
access to your ToughDrive Sport now.  
16  
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Freecom Hard Drive Protection Tool  
I lost my password, what can I do now?  
EN  
4
If you lose your password, you will not be able to access your data anymore. The only way  
to continue using your ToughDrive Sport is to erase and format the hard drive.  
Attention!Whenerasingandformattingtheharddrive,alldatapreviously  
stored on the drive will be erased. All data on the drive will be deleted!  
Follow these steps to erase and format your hard drive:  
1. Run “Password” from the virtual CD-ROM Drive and click on “Lost password”. You  
will be asked if you want to erase and format your hard drive. Click on “Continue”.  
2. Check the box to confirm that all data on your hard disk will be deleted and click  
on “Erase”. Your hard disk will be erased and formatted, this might take up to two  
hours.  
1ꢂ  
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Freecom ToughDrive Sport  
Removing the password encryption  
EN  
4
It is possible to remove the password protection feature, meaning that the data on the  
drive will always be visible when you connect the drive.  
1. Make sure you already run “Password” to have access to your protected data.  
2. Once you have access to your protected data, run “Password” again and select “Re-  
move password protection”.  
3. Enter your password and click on “OK”.  
4. The password protection will now be removed and you will always have access to  
your data.  
1ꢃ  
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Using Freecom Turbo USB 2.0 (only PC)  
Chapter 5: Using Freecom Turbo USB ꢀ.0 (only PC)  
EN  
5
By installing the Turbo USB 2.0 driver for your ToughDrive Sport, the data transfer rate  
can be significantly increased (up to 40% faster transfer speed compared to standard  
High-Speed USB).  
Enabling the Turbo USB ꢀ.0 driver  
1. Connect the Freecom ToughDrive Sport to your PC.  
2. Run“Start.exe”fromyourToughDriveSportandgotoSoftwareInstallation->Freecom  
Turbo USB 2.0.  
3. The Freecom Turbo USB 2.0 Wizard will open.  
4. Check the drive and click on “Configure” to enable the Turbo USB2.0 driver for the  
Freecom ToughDrive Sport.  
Disabling the Turbo USB ꢀ.0 driver  
5. Connect the Freecom ToughDrive Sport to your PC.  
6. Run“Start.exe”fromyourToughDriveSportandgotoSoftwareInstallation->Freecom  
Turbo USB 2.0.  
7. TheFreecomTurboUSB2.0Wizardwillopen.Uncheckthedriveandclickon“Configure”  
to disable the Freecom Turbo USB 2.0 driver for the Freecom ToughDrive Sport.  
19  
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Freecom ToughDrive Sport  
Chapter 6: Partitioning your Freecom ToughDrive Sport  
EN  
6
6.1 General information  
Your Freecom ToughDrive Sport was partitioned and formatted to provide you with the  
maximumavailablecapacityandcompatibility. FAT32waschosenasfilesystemtoassure  
that you will be able to read your files on any PC. It is recommended not to change the  
current configuration of your Freecom ToughDrive Sport.  
For some users another file system might fit better for their needs. This manual describes  
current limitations of most common file systems and Instructions to enable you to adapt  
the Freecom ToughDrive Sport to your needs.  
6.ꢀ File System features  
Please refer to the tables below for an overview:  
File systems supported by different operating systems  
File system  
FAT  
FATꢁꢀ  
NTFS  
HFS+  
Operating system  
Windows 2000  
Windows XP / Vista  
Mac OS X  
yes  
yes  
yes  
yes  
yes  
yes  
yes  
yes  
no  
no  
yes  
(only read)  
yes  
Maximum size of a partition  
File system  
FAT  
FATꢁꢀ  
NTFS  
HFS+  
Operating system  
Windows 2000  
Windows XP / Vista  
Mac OS X 10.1.x  
Mac OS X 10.2.x  
Mac OS X 10.3.x  
Mac OS X 10.4.x  
Mac OS X 10.5.x  
4 GB*  
32 GB  
32 GB  
16 TB  
-
4 GB*  
16 TB  
-
-
-
-
-
-
128 GB  
-
-
-
-
-
2 TB  
8 TB  
16 TB  
16 TB  
16 TB  
128 GB  
( -> 128 GB)  
( -> 128 GB)  
( -> 128 GB)  
*
FAT partitions larger than 2 GB can only be administrated by Windows 2000 / XP / Vista.  
ꢀ0  
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Partitioning your Freecom ToughDrive Sport  
Example for different partitions with different file systems on one Freecom  
ToughDrive Sport  
EN  
6
File system  
Total  
size of Freecom  
NTFS  
FAT32  
ToughDrive Sport  
160 GB  
130 GB  
30 GB  
Note: On NTFS formatted hard disks can only be written under Windows  
ꢀ000 / XP / Vista. Under MacOSX data can only be read.  
The example above is a good solution for Windows 2000 / XP / Vista users who some-  
times exchange data with Macs.  
For storing the data under Windows 2000 / XP / Vista both partitions can be used. As the  
NTFS file system can only be read by Mac data to be used on these operating systems  
must be stored on the FAT32 partition.  
Please follow the steps below to adapt the ToughDrive Sport for your needs.  
6.ꢁ Partitioning your ToughDrive Sport under Windows ꢀ000 / XP /  
Vista  
6.ꢁ.1 Deleting a partition on the Freecom ToughDrive Sport  
1. Click with the right mouse button on the "My Computer" icon on your desktop.  
2. Select the option "Manage".  
3. Select the option "Storage" -> "Disk Management".  
4. Choose your external ToughDrive Sport and right-click on the partition.  
5. Select "Delete Partition" and confirm by clicking on "Yes". The partition will be  
deleted now.  
6.ꢁ.ꢀ Creating a partition on the Freecom ToughDrive Sport  
The following steps will guide you through the process of creating partitions on your  
Freecom ToughDrive Sport. After this procedure your ToughDrive Sport will be ready  
for use and it will be allocated a drive letter.  
1. Click with the right mouse button on the "My Computer" icon on your desktop.  
2. Select the option "Manage".  
3. Select the option "Storage" -> "Disk Management".  
4. Choose the hard disk, which is "unallocated". Ensure that the entire drive is "unal-  
located".  
ꢀ1  
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Freecom ToughDrive Sport  
EN  
6
5. Click with the right mouse button on the "unallocated" area and select the option  
"NewPartition"(Windows2000:"CreatePartitionWizard").The"NewPartitionWizard"  
opens. Click on "Next".  
ꢀꢀ  
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Partitioning your Freecom ToughDrive Sport  
6. Select "Primary partition" and click on "Next".  
EN  
6
7. Now you can adjust the size of your partition. Click on "Next" if only one partition  
is to be created. See next chapter (Creating two or more partitions on the Freecom  
ToughDrive Sport under Windows 2000 / XP / Vista) how to create more than one  
partition.  
8. Assign a drive letter to your hard disk. Normally you can use the default options. Click  
on "Next".  
ꢀꢁ  
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Freecom ToughDrive Sport  
9. Selecttheformattingoption"Formatthispartitionwiththefollowingsettings".Choose  
either "FAT32" or "NTFS", the "Allocation unit size" should remain on "Default". Finally  
select "Perform a quick format" and click on "Next".  
EN  
6
10. Clickon"Finish"tocompletethepartitioningofyourFreecomToughDriveSport.Your  
Freecom ToughDrive Sport will be formatted now and is ready-to-use afterwards.  
ꢀ4  
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Partitioning your Freecom ToughDrive Sport  
6.ꢁ.ꢁ Creating two or more partitions on the Freecom ToughDrive Sport un-  
der Windows ꢀ000 / XP / Vista  
EN  
6
1. Repeat the steps from the previous chapter (Creating a partition on the Freecom  
ToughDrive Sport under Windows 2000 / XP / Vista) for creating the first partition.  
2. Click with the right mouse button on the "My Computer" icon on your desktop.  
3. Select the option "Manage".  
4. Select the option "Storage" -> "Disk Management".  
5. Right-click on the unallocated space of your Freecom ToughDrive Sport and select  
the option "New partition" (Windows 2000: "Create partition"). The "New Partition  
Wizard" (Windows 2000: "Create Partition Wizard") opens. Click on "Next".  
6. Select "Extended partition" and click on "Next".  
7. Now you can adjust the size of your partition. Enter the size and click on "Next".  
ꢀ5  
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Freecom ToughDrive Sport  
8. Click on "Finish" to create the "Extended partition". The unallocated space now  
changed to "Free space".  
EN  
6
ꢀ6  
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Partitioning your Freecom ToughDrive Sport  
9. Right-click on "Free Space" and select "New Logical Drive" (Windows 2000: "Create  
LogicalDrive").The"NewPartitionWizard"(Windows2000:"CreatePartitionWizard")  
opens. Click on "Next".  
EN  
6
10. "Logical drive" is already selected. Click on "Next".  
11. Specify the partition size and click on "Next".  
12. Assign a drive letter and click on "Next".  
13. Select the formatting option "Format this partition with the following settings".  
Chooseeither"FAT32"or"NTFS", the"Allocationunitsize"shouldremainon"Default".  
Finally select "Perform a quick format" and click on "Next".  
14. Click on "Finish" to complete partitioning. Your partition will be formatted now and  
is ready-to-use.  
Note: If you select NTFS as file system, the data of your ToughDrive Sport  
can be read only under Mac OS X. There is no possibility to write data.  
ꢀꢂ  
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Freecom ToughDrive Sport  
6.4 Partitioning your Freecom ToughDrive Sport under Mac OS X  
EN  
6
1. Open the "Disk Utility". This can be found in "Applications" —> "Utilities".  
2. Click on the tab "Partition".  
Here you can setup the partition settings and partition the drive according to your set-  
tings (e.g. Mac OS Extended). Detailed information how to use the Disk Utility can be  
found in the help:  
ꢀꢃ  
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WARRANTY  
(valid in Europe/Turkey only)  
We thank you for purchasing this Freecom product and hope you will enjoy using it.  
In order to avoid unnecessary inconvenience on your part, we suggest reading the quick  
install guide, instruction manual and any additional electronic and or printed manuals.  
When problems occur we have a database with Frequently Asked Questions (FAQ) on  
helpdesk.  
Your Guarantee  
All Freecom products come with unlimited technical phone and web support. By this  
Guarantee, Freecom warrants their products to be free from defects in material and work-  
manship for a period listed below from the date of its original purchase. If during this period  
of guarantee the product proves defective due to improper materials or workmanship,  
Freecom will, without charge for labour or parts, at its sole discretion, repair or replace the  
product or its defective parts upon the terms and conditions set out below.  
Conditions  
This guarantee will be granted only when the original invoice or sales receipt (indicating  
the date of purchase, product and serial number) is presented together with the defective  
product and a Freecom RMA number received from the Freecom Website or given by a  
Freecom Service Center. Freecom reserves the right to refuse the free-of-charge guaran-  
tee services when the date of purchase of the product cannot be proven. This guarantee  
will not apply if the RMA number is missing, the serial number on the product has been  
altered, removed or made illegible.  
This guarantee covers only the hardware components packaged with the product. This  
guarantee covers none of the following: (a) any consumable supplied with the product,  
such as media or batteries; (b) damage to or loss of any software programs, data or remo-  
vable storage media; (c) any damage resulting from adaptations, changes or adjustments,  
which may have been made to the product, without the prior written consent of Freecom;  
(d) attempted repair by any party other than authorized by Freecom and (e) accidents,  
lightning, water, fire or any other such cause beyond the reasonable control of Freecom.  
With respect to all services provided, Freecom is not responsible for any damage to or loss  
of any programs, data or other information stored on any media or any part of any product  
serviced. Freecom is not liable for the consequence of business loss in case of system  
failure. Be sure to exclude all parts not covered by this guarantee prior to returning the  
product to Freecom. Freecom is not liable for any loss or damage to these items. If during  
the repair of the product the contents of the hard drive are altered, deleted or in any way  
modified, Freecom is not liable whatsoever.  
Repair parts and replacement products will be provided on an exchange basis and will be  
either new, equivalent to new or reconditioned. All replaced parts and products become  
the property of Freecom The period of guarantee for any product or part repaired or re-  
placed in warranty shall be the balance of the original guarantee. Repairs or replacements  
on product or parts out of warranty carry 6 (six) months guarantee.  
2
YEARS  
WARRANTY  
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