Franklin Industries LLC Ice Maker FIM400 User Manual

®
Automatic Commercial Ice Cube Machine  
User’s Manual  
Be sure ice maker has been standing upright for at  
least 24 hours prior to plug-in.  
Franklin Industries, LLC  
4100 First Avenue  
Model FIM400  
Brooklyn, NY 11232-3321  
Tel.: 1-888-424-8278  
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ICE MAKER SAFETY  
Your safety and the safety of others are very important.  
We have provided many important safety messages in this manual and on your appliance.  
Always read and obey all safety messages.  
This is the Safety Alert Symbol. This symbol alerts you to  
potential hazards that can injure or kill you and others. All safety  
messages will follow the Safety Alert Symbol and either the  
words “DANGER”, WARNING” OR CAUTION”.  
DANGER means that failure to heed this safety  
statement may result in severe personal injury or  
death.  
WARNING means that failure to heed this safety  
statement may result in extensive product  
damage, severe personal injury, or death.  
CAUTION means that failure to heed this safety  
statement may result in minor or moderate  
personal injury, or property or equipment damage.  
All safety messages will alert you to what the potential hazard is, tell you how to reduce  
the chance of injury, and let you know what would happen if the instructions are not  
followed.  
IMPORTANT SAFETY INSTRUCTIONS  
WARNING: To reduce the risk of fire, electric shock or injury, when using your ice maker,  
follow these basic precautions:  
? Disconnect power before cleaning  
? Disconnect power before servicing  
? Replace all panels before operating  
? Plug into grounded 3-prong outlet  
? Do not remove grounding prong  
? Do not use an adapter  
? Use 2 or more people to move and  
? Do not use an extension cord  
install ice machine  
SAVE THESE INSTRUCTIONS  
IMPORTANT SAFEGUARDS  
Before the ice maker is used, it must be properly positioned and  
installed as described in this manual, so read the manual carefully.  
Franklin Industries strongly recommends that you have a  
professional install your new machine. The warranty may be  
affected or voided by an incorrect installation. To reduce the risk of  
fire, electrical shock or injury when using the ice maker, follow  
basic precautions, including the following:  
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? It is recommended that a separate circuit, serving only your ice maker, be provided.  
Use receptacles that cannot be turned off by a switch or pull chain.  
? Do not connect or disconnect the electric plug when your hands are wet.  
? Never unplug the ice maker by pulling on the power cord. Always grip the plug firmly  
and pull straight out from the outlet.  
? Never clean ice maker parts with flammable fluids. Do not store or use gasoline or  
other flammable vapors and liquids in the vicinity of this or any other appliance. The  
fumes can create a fire hazard or explosion.  
? Before proceeding with cleaning and maintenance operations, make sure the power  
line of the unit is disconnected and the water line is shut off. (EXCEPTION: When  
cleaning the machine’s ice making and water systems, see pages 16 – 17.)  
? Before operating, put all the enclosure panels back into their original place.  
? Do not touch the evaporator with your hand when the machine is operating.  
? Unplug the ice maker or disconnect power before cleaning or servicing. Failure to do  
so can result in electrical shock or death.  
? Do not attempt to repair or replace any part of your ice maker unless it is specifically  
recommended in this manual. All other servicing should be done by a qualified  
technician.  
? Use two or more people to move and install ice maker. Failure to do so can result in  
back or other injury.  
? To ensure proper ventilation for your ice maker, the front of the unit must be  
completely unobstructed. Choose a well-ventilated area with temperatures above 50ºF  
(10ºC) and below 100ºF (38ºC). This unit MUST be installed in an area protected from  
the elements, such as wind, rain, water spray or drips.  
? The ice maker should not be located next to ovens, grills or other sources of high heat.  
? The ice maker must be installed with all electrical and water connections in accordance  
with state and local codes. A standard electrical supply (115 VAC only, 60 Hz, 20A),  
properly grounded in accordance with the National Electrical Code and local codes and  
ordinances is required.  
? Do not kink or pinch the power supply cord or drain lines between the ice maker and  
the cabinet.  
? The fuse (or circuit breaker) size should be 20 amperes.  
? It is important for the ice maker to be well leveled for proper operation. You may need  
to make several adjustments to level it.  
? All installations must be in accordance with local plumbing code requirements.  
? Make certain that the hoses are not pinched or kinked or damaged during installation.  
? Check for leaks after connection.  
? Although the unit has been tested at the factory, due to long-term transit and storage,  
the first batch of cubes must be discarded.  
? Remove the packing materials and clean the ice maker before using.  
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? Turn on the water supply tap before switching on the ice maker. Never turn off the  
water supply tap when the ice maker is working.  
? Except to take ice from the storage bin, keep the bin door closed in order to reduce ice  
melting and to promote proper ice formation.  
? If the ice maker will not be used for a long time, before the next use it must be  
thoroughly cleaned. Follow carefully any instructions provided for cleaning or use of  
sanitizing solution. Do not leave any solution inside the ice maker after cleaning.  
? DO NOT touch the condenser fins. The condenser fins are sharp and can be easily  
damaged.  
? DO NOT use solvent-based cleaning agents or abrasives on the interior. These cleaners  
may transmit taste to the ice cubes, or damage or discolor the interior.  
? The ice machine cleaner contains acids. DO NOT use or mix with any other  
solvent-based cleaner products. Use rubber gloves to protect hands. Carefully read the  
material safety instructions on the container of the ice machine cleaner.  
? Do not use this apparatus for other than its intended purpose.  
SAVE THESE INSTRUCTIONS  
Electrical Connection  
Do not, under any circumstances, cut or remove the third (ground) prong from the power  
cord. For personal safety, this appliance must be properly grounded. The power cord of  
this appliance is equipped with a 3-prong grounding plug that mates with a standard  
3-prong grounding wall outlet to minimize the possibility of electric shock hazard from  
the appliance. Have the wall outlet and circuit checked by a qualified electrician to make  
sure the outlet is properly grounded. When a standard 2-prong wall outlet is encountered,  
it is your responsibility and obligation to have it replaced with a properly grounded  
3-prong wall outlet. The ice maker should always be plugged into its own individual  
electrical outlet which has a voltage rating that matches the rating label on the appliance.  
This provides the best performance and also prevents overloading house wiring circuits  
which could cause a fire hazard from overheated wires. Never unplug your ice maker by  
pulling on the power cord. Always grip the plug firmly and pull straight out from the  
outlet. Repair or replace immediately all power cords that have become frayed or  
otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its  
length or at either end. When moving the ice maker, be careful not to damage the power  
cord.  
Extension Cord  
Because of potential safety hazards under certain conditions, it is strongly recommended  
that you do NOT use an extension cord with this ice maker.  
Major Features  
1. Completely automatic operation.  
2. The different colors of the LED display indicate various working modes.  
3. The fan motor responds to the ambient temperature. If room temperature is low, the  
motor will stop working to keep the cooling system in good working condition.  
4. Ice cube size is adjustable.  
5. A sensitive probe and accurate timer enhance the performance of the ice maker.  
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Technical Information  
Model: FIM400  
Electrical input: 115VAC ~ 60Hz  
Power consumption: 8.3kW·h /100 lbs of ice  
Ice-making/Ice-harvest rated current: 12.4A/15.3A  
Refrigerant: R404a, 24.6 oz.  
High/Low side pressure: 350psig/190psig  
Unit width x depth x height: 30? x 24? x 20.8?  
Unit weight: 142 lbs maximum  
Ice-making capability: 400 lbs/day*  
Ice shape: Cube  
Ice cube dimensions: 3/4" x 1" x 3/4"  
*The actual quantity of ice produced per day can vary with room and water conditions.  
The technical data and performance indices listed above should be used for reference  
only. They are subject to change.  
This product has been tested and certified to NSF standard 12 by NSF International.  
Introduction  
The Franklin Chef® FIM400 Automatic Commercial Ice Cube Machine produces hard,  
crystal-clear, gourmet cube ice in quantities up to 400 lbs per day. This user’s manual is  
intended as a resource for persons installing, using and servicing model FIM400. It  
contains valuable information on safety and maintenance. Franklin Chef® strongly  
recommends that this manual be kept in a place where it can be accessed when needed.  
Every Franklin Chef® Ice Cube Machine is designed and manufactured according to the  
highest standards of safety and performance. It meets or exceeds the safety standard of  
UL563 and sanitation standard NSF12.  
Franklin Industries, L.L.C, assumes no liability or responsibility of any kind for products  
manufactured by Franklin Industries, L.L.C., that have been altered in any way,  
including the use of any parts and/or other components not specifically approved by  
Franklin Industries, L.L.C. Franklin Industries, L.L.C., reserves the right to make design  
changes and/or improvements at any time. Specifications and designs are subject to  
change without notice.  
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Component Locations  
Top panel  
Water  
distribution tube  
Evaporator  
Water pump  
Floater valve  
Water tank  
Ice-full probe  
Ice storage bin  
(available  
separately)  
Adjustable feet  
Control panel  
Junction box  
Power switch  
Water inlet  
Connectors  
Ice storage bin  
Drain outlet  
Water supply hose  
Ice scoop  
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Ice Maker Installation  
Unpacking  
This unit is an ice maker only. It requires a separate ice storage bin.  
Remove packaging materials  
IMPORTANT: Do not remove any permanent instruction labels or the data labels on  
your ice maker.  
Remove tape and glue from your ice maker before using:  
? To remove any remaining tape or glue, rub the area briskly with your thumb. Tape or  
glue residue can also be easily removed by rubbing a small amount of liquid dish soap  
over the adhesive with your fingers. Wipe with warm water and dry with a soft cloth.  
? Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners  
to remove tape or glue. These products can damage the surface of your ice maker.  
Location Requirements  
? This ice maker should be installed by qualified personnel.  
Installation clearance  
TOP VIEW  
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7/16”  
16.3”  
8.7”  
REAR VIEW  
The two holes are for attachment to the ice storage bin. See drawings below.  
Connecting  
brackets  
Rear of ice  
storage bin  
Drain  
Typical installation of ice storage bin  
Two connecting brackets are attached to the upper rear edge of the ice storage bin. Turn  
the brackets up (180?) and use two screws to connect the main machine and ice storage  
bin.  
? To ensure proper ventilation for your ice maker, you need keep the front of the unit  
completely unobstructed.  
? Choose a well-ventilated area with temperatures above 50ºF (10ºC) and below 100ºF  
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(38ºC). This unit MUST be installed in an area protected from the elements, such as  
wind, rain, water spray or drips.  
? The unit should not be located next to ovens, grills or other sources of high heat.  
? Installation of the ice maker requires a cold water supply inlet of 1/4? (6,35 mm) soft  
copper tubing with a shut-off valve.  
? The ice maker requires a continuous water supply with a minimum pressure of 15 psig  
and a static pressure not to exceed 80 psig. The temperature of the water feeding into  
the ice maker should be between 41ºF (5ºC) and 90ºF (32ºC) for proper operation.  
? In general, it is always a good idea to filter the water. A water filter, if it is of the proper  
type, can remove taste and odors as well as particles.  
? The ice maker must be installed with all electrical and water connections in accordance  
with state and local codes.  
? The ice maker and bin should be located on a firm and level surface. It is important for  
the ice maker to be perfectly level for proper operation; otherwise water may not flow  
properly through the evaporator (ice mold). Ice production will be less than expected  
and operation will be noisy.  
? The feet of most bins can be rotated to adjust the height if necessary. Follow  
instructions accompanying the bin you purchase.  
Electrical Requirements  
Before you move your ice maker into its final location, be sure you have the proper  
electrical connection. A standard electrical supply (115 VAC only, 60 Hz, 20A),  
properly grounded in accordance with National Electrical Code and local codes and  
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ordinances, is required. The ice maker should always be plugged into its own individual  
electrical outlet. It is recommended that a separate circuit, serving only your ice maker,  
be provided. Use receptacles that cannot be turned off by a switch or pull chain. The fuse  
(or circuit breaker) size should be 20 amperes.  
Recommended grounding method  
For your personal safety, this appliance must be grounded. The power supply cord (not  
included) must have a 3-prong grounding plug. To minimize possible shock hazard, the  
cord must be plugged into a mating 3-pronged and grounding-type wall receptacle,  
grounded in accordance with the National Electrical Code and local codes and  
ordinances. If a mating wall receptacle is not available, it is the personal responsibility of  
the customer to have a properly grounded, 3-prong wall receptacle installed by a  
qualified electrician.  
Connecting the power supply line  
Access cover  
1. Unscrew the two screws holding the access cover and remove the cover. You will  
find two leads (black and white). See drawing below.  
Grounding screw  
2. Feed a power supply cord (not included) through the access cover and connect it with  
the two leads. The ground line should be connected to the grounding screw. The two  
connectors must be insulated. Put the access cover back in place.  
Strain relief bracket  
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3. You will find a strain relief bracket in the accessory package. Fix the power supply  
cord below the bracket, as shown in the previous illustration.  
4. The other end of the power supply cord should be connected to an outlet that is in  
accordance with the local electrical code.  
Water Supply  
The water supply should be ready at the point of installation. The water supply pressure  
should be a minimum of 15 psig with a static pressure not more than 80 psig. (A wall  
outlet directly behind the ice maker will make installation easier.)  
IMPORTANT:  
1. All installations must be in accordance with local plumbing code requirements.  
Professional installation is recommended.  
2. Make certain that the hoses are not pinched or kinked or damaged during installation.  
3. Check for leaks after connection.  
Tools required: ½? open-end wrench, Phillips screwdriver  
Connecting the water line:  
1. Turn off main water supply.  
2. Find a ½? to ¾? vertical water pipe near the installation location. The distance  
should be less than 9 feet. The water supply hose provided with the ice maker is about  
9 feet long.  
3. A shut-off valve must be installed to the main water supply. If the water pipe has a  
plain piece of copper tubing, attach a ¼?O.D. compression union to the tubing and  
remove the nut.  
4. Connect nuts of the water supply hose to tap and water inlet valve. Tighten firmly by  
hand, then one-half turn with wrench.  
5. Turn on main water supply and tap. Check for water supply connection leaks. Tighten  
every connection (including connections at the water inlet).  
Installation Types  
This ice maker has only been designed for mobile (free-standing) installation. There  
must be adequate air space around the unit for ventilation purposes. (See page 7.)  
Mobile installation:  
A mobile installation will allow you to install the ice maker free-standing in any place  
you desire provided you have access to a water supply. You must follow the stated  
instructions for  
a. Electrical requirements  
b. Water supply  
Cleaning before use  
After you remove all tape from the machine, clean the inside of your ice maker and ice  
storage bin before using them. See “Interior Cleaning” in the Cleaning and Maintenance  
section.  
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Operation  
Final Check List before Operation  
1. Have all packing materials and tape been removed from the interior and exterior of the  
ice maker?  
2. Did you clean the ice storage bin?  
3. Have the installation instructions been followed, including connecting the machine to  
water and electricity?  
4. Has the machine been leveled?  
5. Is the ice maker in a site where the ambient temperature is between 50º F (10º C) and  
100ºF (38ºC) and the water temperature between 41º F (5º C) and 90º F (32º C) all  
year round?  
6. Has the water supply pressure been checked to ensure a minimum of 15 psig with a  
static pressure not to exceed 80 psig?  
7. Is there a clearance of at least 6? at the rear and 6? at the sides for proper air  
ventilation?  
8. Has the power supply voltage been checked or tested against the nameplate rating?  
And has proper grounding been installed for the ice maker?  
9. Is the ice maker plugged in?  
10. Have you turned on the main water supply and the tap?  
11. Have you checked for leaks at all water supply connections?  
Operating Method  
1. Turn on the water tap; water enters the water tank. Then turn on the power switch; the  
red indicator LED of the power switch lights.  
2. After 3 minutes, the ice maker will automatically proceed to the ice-making stage and  
the sound of flowing water will be heard.  
3. When a batch of ice has been fully formed, it will be harvested into the ice storage  
bin automatically.  
4. When the ice storage bin is full, the sheet of cubes will not fall completely and the  
ice-full probe will be kept open. The machine is in the ice full stage.  
5. The unit will start making ice again after ice cubes are removed. At the same time,  
the ice-full probe swings back to operating position.  
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Ice-making stage  
Ice harvest stage  
IMPORTANT:  
? Although the unit has been tested and cleaned at the factory, due to long-term transit  
and storage, the first batch of cubes must be discarded.  
? Never turn off the water supply tap when the ice maker is working.  
? Never touch the evaporator when the machine is running.  
? Except to take ice from the unit, keep the bin door closed to reduce melting and ensure  
proper ice formation.  
How the Machine Makes Ice  
Turn the power switch to the ON position. After about 3 minutes the machine will  
automatically go into the ice-making stage.  
There are two distinct cycles: freeze and harvest. During the freeze cycle, water flows to  
the evaporator surface. In the harvest cycle, the ice is released and water enters the  
machine. A complete cycle (freeze cycle and harvest cycle) takes 15 to 40 minutes,  
depending on temperature and operating conditions.  
Freeze: During the freeze cycle the compressor is pumping refrigerant, the fan motor is  
blowing air, and the water pump is pumping water. When the batch of ice has  
been fully formed, the ice maker stops the freeze cycle and the harvest cycle  
starts.  
Harvest: During the harvest cycle the compressor is still operating, but the water pump  
has stopped. The hot gas valve opens, diverting hot refrigerant gas into the  
evaporator. The gas warms the evaporator, causing the cubes to slide off the  
evaporator and into the storage bin. The freeze cycle will restart when all the  
cubes drop into the bin.  
How the machine uses water:  
The ice maker begins with a fixed charge of water that is contained in the water tank. As  
the water flows to the freezing evaporator surface, the water freezes and sticks to the ice  
cube molds. During the ice-making process, fresh water enters the water tank  
continuously as the water from the tank freezes continuously on the evaporator.  
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Evaporator  
Water  
inlet  
Water  
pump  
Water tank  
Hot gas valve  
Compressor  
Fan  
motor  
Condenser  
Normal Sounds  
Your new ice maker may make sounds that are unfamiliar to you. Most of the new  
sounds are normal. Hard surfaces like the floor and walls can amplify the sounds. The  
following describes the kinds of sounds that might be new to you and what may be  
causing them.  
? Rattling noises may come from the flow of the refrigerant or the water line. Items  
stored on the top of the ice maker can also make noises.  
? The high-efficiency compressor may make a pulsating or high-pitched sound.  
? Running water may make a splashing sound.  
? You may hear air being forced over the condenser by the condenser fan.  
? During the harvest cycle, you may hear the sound of ice cubes falling into the ice  
storage bin.  
Preparing the Ice Maker for Long Storage  
If the ice maker will not be used for a long time, or it is to be moved to another place, it  
will be necessary to drain water from the system.  
1. Shut off the water supply at the main water source.  
2. Disconnect the water supply pipe from the water inlet.  
3. Shut off the power supply at the main electrical power source.  
4. Screw off the water tank’s drain screw nut and drain out water completely, then  
tighten the nut after finishing. Dry the water tank.  
5. Remove all ice cubes from the ice storage bin and dry it.  
6. Leave the door open to allow for ventilation and to prevent mold and mildew.  
7. Leave the water supply pipe and power cord disconnected until ready to reuse.  
IMPORTANT:  
? Do not touch the power plug when your hands are wet.  
? Never unplug the unit by pulling on the plug.  
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Cleaning and Maintenance  
Periodic cleaning and proper maintenance will ensure efficiency, top performance, and  
long life. The maintenance intervals listed are based on normal conditions. You may  
want to shorten the intervals if you have pets or there are other special considerations.  
What shouldn’t be done?  
Never keep anything in the ice storage bin other than ice: objects like wine and beer  
bottles are unsanitary, and the labels may slip off and block the drain.  
What should be kept clean?  
There are 5 things to keep clean:  
1. The exterior  
2. The interior  
3. Water distribution tube  
4. The ice-making system  
5. Condenser air filter  
Exterior Cleaning  
The exterior of the ice maker and bin may be cleaned with a soft cloth or sponge  
dampened with a mild detergent and warm water solution such as 1 oz of dishwashing  
liquid mixed with 2 gallons of warm water. Never use solvent-based or abrasive cleaning  
agents. Rinse with clean water. Wipe with a soft clean towel to prevent water  
spotting.  
Interior Cleaning  
Clean the water tank before the ice maker is used for the first time and reused after  
stopping for an extended period of time. It is usually convenient to sanitize the tank after  
the ice-making system has been cleaned and the ice storage bin is empty. The ice storage  
bin should be sanitized occasionally. Follow these steps to clean the tank and the bin:  
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1. Disconnect power to the unit.  
2. Remove the front panel of the ice maker. Unscrew the water tank screw nut and drain  
water completely into the ice storage bin. The water drains out through the drain hole  
in the bin. (NOTE: Don’t forget to screw the nut back into the water tank hole again.)  
3. Using a sanitizing solution made of 1 ounce of household bleach and 2 gallons of hot  
water (95º to 115ºF), wipe down the water tank and the inside of the ice storage bin  
with a clean cloth. To clean hard-to-reach corners, apply the sanitizing solution with a  
spray bottle.  
4. Rinse thoroughly with clear water. This completes the interior cleaning of the ice  
maker and storage bin.  
5. Reconnect power to the unit.  
The ice scoop should be washed regularly. Wash it just like any other food container.  
Water Distribution Tube Cleaning  
When you find that the ice cubes are incompletely formed or the output of ice cubes is  
low, the water distribution tube may be blocked. Set the power switch to OFF. Unscrew  
the top and front panels. You will see the water distribution tube. Rotate the water  
distribution tube so that the holes in it are facing up. Using a toothpick or similar tool,  
dredge the holes, then rotate the water distribution tube back to its original position. If  
the tube is badly blocked, clean it as follows:  
1. Shut off the water and power supplies.  
2. Disconnect the water hose from the distribution tube.  
3. Lift one side and remove the distribution tube.  
4. With a brush, clean the tube with a dilute solution of warm water and a mild detergent  
such as dishwashing liquid. After removing the dirt and lint from the surface, rinse the  
tube with clean water.  
5. Replace the distribution tube.  
6. Reconnect the water supply and power supply lines.  
7. Re-attach the top and front panels.  
Ice-Making System Cleaning  
Minerals that are removed from water during the freezing cycle will eventually form a  
hard, scaly deposit in the water system. Cleaning the system regularly helps remove the  
mineral scale buildup. How often you need to clean the system depends on how hard  
your water is or how effective your filtration may be. With hard water of 15 to 20  
grains/gal. (4 to 5 grains/liter), you may need to clean the system every 3 months.  
1. Whether the machine is in ice-making or harvest stage, turn off the power switch.  
2. Remove all ice cubes from the storage bin.  
3. Keep the ice maker connected to the water supply. Pour 8 oz. of Nickel-Safe Ice  
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Maker Cleaner Solution into the water tank.  
4. Turn on the power switch. Within 3 minutes press the Clean button. The machine will  
go into the cleaning mode automatically.  
5. The ice-making system cleaning cycle will continue for 30 minutes unless you press  
the power switch (you can press the power switch to stop the cleaning cycle any time  
during the 30 minutes). After cleaning, the harvest indicator and ice-making indicator  
LEDs will be on. The cleaning process stops.  
(NOTE: The dirty water must be drained out completely.)  
6. Perform steps 2 and 3 in the Interior Cleaning section.  
7. Repeat steps 3 to 5 above three times to rinse the ice-making system thoroughly. This  
will complete ice-making system cleaning.  
(NOTE: Do not add Ice Maker Cleaner Solution to the water tank during the rinses.)  
8. If you want to make ice cubes after cleaning, turn off the power switch, drain off the  
waste water, then turn on the power switch. The next ice-making cycle will begin.  
9. Discard the first batch of ice.  
Condenser Air Filter Cleaning  
1. Remove the screws and pins holding the condenser air filter. See drawing below.  
Condenser air filter  
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2. Remove the condenser air filter with a screwdriver.  
3. Use a brush to wipe up and down the filter surface with a mild detergent solution such  
as 1 oz. of dishwashing liquid mixed with 2 gallons of warm water. Do not use  
solvent-based or abrasive cleaners. Rinse the filter with clean water several times.  
4. Air-dry the filter, then reinstall it.  
Control Panel (at the back of the machine)  
You will find the control panel at the back of the machine. This panel includes one  
button, one adjustable screw and four indicator LEDs.  
Operation of the control panel:  
1. When the unit is plugged in and the power switch is turned on, the power indicator and  
the other three indicator lights are all on.  
2. After three minutes for water inlet, the ice maker will start to make ice automatically.  
Only the power and ice-making indicators will be on.  
3. During harvest, the harvest indicator light is on and ice-making indicator off. When  
the ice storage bin is full, only the ice-full indicator and power indicator are on.  
4. If the Clean button is pressed during the ice-making mode, it will be ignored. The  
ice-making will continue.  
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5. When you want to clean the machine, turn off the power switch first, then turn it on  
again. Press the Clean button within 3 minutes and the ice maker will start the  
cleaning mode, with harvest and ice-making indicators blinking. After 30 minutes, the  
cleaning mode stops and the harvest indicator and ice-making indicators are on steady.  
If you want to restart the ice-making process after cleaning, turn off the power switch  
first and drain off the waste water, then turn on the power switch again and the  
machine will automatically go into the ice-making process.  
6. If you want to interrupt the cleaning mode before it is finished, do not press the Clean  
button again. Instead, turn the power switch off. This stops the cleaning cycle.  
7. If the machine is on but only the power indicator light is lit, this may indicate that not  
enough water is reaching the system, that the water pump is not functioning, or some  
similar problem. First check the level in the water tank, then examine the water pump,  
etc.  
8. If the unit is connected to the power supply but no visual indicator lights up when the  
power switch is turned on, the fuse in the control panel box may need to be replaced.  
Descriptions of LEDs and buttons:  
1. Ice Full (white) LED: Ice Full indicator light  
When this LED is on, the ice storage bin is full of ice cubes or there is something  
obstructing the ice-full probe. The unit will stop working. When ice cubes are  
removed from the ice storage bin, clearing the ice-full probe, the white LED will flash  
for 3 minutes. Then the unit will restart and return to the ice-making mode.  
2. Ice Making (Green) LED: Ice Making indicator light  
When this LED is on, the unit is in the ice-making mode.  
3. Ice Harvest (Yellow) LED: Ice Harvest indicator light  
When this LED is on, the unit is working in the ice harvest mode controlled by the  
ice-full probe.  
4. I. S. adjust: Ice size adjustment  
Turn the screw clockwise, and the size of individual ice cubes will be larger in the  
next cycle; the cycle time will be longer. Turn the screw counter-clockwise, and the  
ice cube size will be smaller in the next cycle.  
5. Power switch  
This is the main switch. When it is turned on, the unit starts working after 3 minutes.  
The power indicator LED is on.  
6. Clean button  
If you press the Clean button within three minutes after the power has been turned on,  
the ice maker will enter the cleaning mode. The green and yellow LEDs will be  
blinking together.  
IMPORTANT:  
? It is not recommended that the ice size be adjusted unnecessarily since this could  
damage the machine’s controls.  
? Avoid letting water contact the control box.  
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Troubleshooting  
Before Calling for Service  
If the unit appears to be malfunctioning, read through the OPERATION section of this  
manual first. If the problem persists, check the Troubleshooting Guide below and on the  
following page. The problem could be something very simple that can be solved without  
a service call.  
Troubleshooting Guide  
Problem  
Possible cause  
The ice maker is  
unplugged.  
Probable correction  
Plug the ice maker in.  
The fuse is blown.  
Replace fuse. If it happens  
again, call for service to  
check for a short circuit in  
the ice maker.  
The machine doesn’t  
operate.  
The ice maker power  
switch is OFF.  
Turn the ice maker power  
switch ON.  
The ice storage bin is full of Remove some ice. Make  
ice.  
sure the ice-full probe is  
free of ice.  
The water tap is turned off. Turn on the water supply  
tap.  
Water doesn’t feed in  
after the ice maker starts.  
The water supply line is not Reconnect the water supply  
connected properly.  
line.  
Condenser may be dirty.  
Clean the condenser air  
filter.  
The air flow to the ice  
maker may be obstructed.  
The ambient and water  
temperatures are high, or  
the machine is near some  
heat source.  
Check the installation.  
Machine makes ice cubes,  
but ice storage bin does  
not fill up with ice.  
Check the installation.  
A few water drops fall to  
Normal condensation on  
the floor when you open the the door or some water  
door to take out ice from  
the ice storage bin.  
Water supply connection  
leaking.  
together with ice. Take care  
when you take out ice.  
Tighten fitting. See  
“Connecting the water  
line”.  
Water is leaking from the  
unit.  
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Limited Warranty  
Franklin Industries, L.L.C., warrants this product to be free from defects in materials and  
workmanship for a period of one year from the date of the original purchase. Franklin  
also warrants the compressor for 5 years with a Parts-only warranty from the date of  
purchase. Any parts that are determined to be defective will be replaced or repaired, at its  
sole discretion, by Franklin Industries, L.L.C., at no charge as long as it has been  
determined that the unit was operated in accordance with the instructions attached or  
furnished with the product. If the unit proves to be defective, your first course of action  
should be to follow the retailer’s return policy.  
This warranty covers units only in the continental United States and does not cover the  
following:  
? Damage from improper voltage or installation  
? Damage in shipping  
? Defects other than manufacturing defects  
? Any installation expenses that may be incurred  
? Labor or repairs after the initial 12-month period  
? Damage from abuse, misuse, accident, alteration or lack  
of proper care or maintenance  
? Improper or incorrectly performed maintenance or repairs  
? Use of parts not recommended by Franklin Industries, L.L.C.  
? Damage due to acts of God.  
This limited warranty is given in lieu of all other warranties expressed or implied. This  
warranty does not cover incidental or consequential damages. Some States do not allow  
the exclusion or limitation of incidental or consequential damages, so the above  
limitation or exclusion may not apply to you.  
This warranty provides you with specific legal rights and you may have other rights  
which vary from State to State. Consult the written materials accompanying your product  
for the safe and proper operation.  
This warranty may not be assigned.  
For warranty service, contact:  
Franklin Industries, L.L.C.  
4100 First Avenue  
Brooklyn, NY 11232-3321  
Tel.: 1-888-424-8278  
When service is required, have on hand the Model and Serial numbers found on the  
rating label on the side of the unit, as well as proof of purchase such as a sales or gift  
receipt.  
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Tested and certified to NSF standard 12 by NSF International  
FIM400 OM-E-2  
Printed in China  
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