Fisher Price Motorized Toy Car W2604 User Manual

Lightning  
M
CQUEEN  
Please read this manual and save it with your original  
sales receipt.  
• Required tools: Phillips Screwdriver and Slotted Screwdriver  
(both not included) and Assembly Tool (included).  
®
• Use only with a Power Wheels 6 Volt Rechargeable Battery  
®
and Power Wheels Super 6 Volt Charger with A-style  
connector (both included).  
• Requires one "AA" (LR6) alkaline battery for sound box  
operation (not included).  
Product features may vary  
from the picture above.  
Owner's Manual  
with Assembly Instructions  
For Model W2604  
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IMPORTANT INFORMATION  
• Read this manual carefully for important safety  
• If a thermal fuse in a battery continually trips under  
normal driving conditions, please contact your local  
information and operating instructions before using  
your vehicle. Keep this manual for future reference,  
as it contains important information.  
®
Power Wheels Authorized Service Center.  
• To prevent damaging the motors and gears, teach your  
child to stop the vehicle before switching direction.  
• The vehicle is designed for use on grass, asphalt,  
and other hard surfaces; on generally level terrain;  
and by children 3 years of age and older. Do not exceed  
the maximum weight capacity of 65 lbs (29,5 kg).  
• Your new vehicle requires adult assembly. Please set  
aside 30 minutes for assembly.  
®
• If you have any questions about your Power Wheels  
vehicle, please call our toll-free service lines at  
1-800-348-0751. Trained customer service  
representatives are available to take your call in  
English or French. Habla Español? Si usted tiene  
alguna pregunta ó necesita asistencia llame gratis  
1-800-348-0755 para los Estados Unidos. Tenemos  
representantes que hablan español para atender  
su llamada.  
• Use this vehicle ONLY outdoors. Most interior flooring  
can be damaged by riding this vehicle indoors.  
®
Fisher-Price will not be responsible for damage to the  
floor if the vehicle is used indoors.  
®
• For your convenience, Power Wheels maintains  
• You must charge your battery for 18-30 hours  
before you use your vehicle for the first time. We  
recommend charging your battery before beginning  
assembly. Please see the Battery Charging section for  
detailed instructions.  
• The battery charger is not a toy.  
• Do not short circuit the battery.  
an independently owned and operated Authorized  
Service Center Network with more than 300 authorized  
service centers nationwide. Our authorized service  
centers will repair or replace parts under warranty at  
no extra charge, and can perform non-warranty repairs  
for a minimal charge. To find the authorized service  
center nearest you, please visit us online at  
• Adults Note: Regularly examine the charger for  
damage to the cord, plug, housing or other parts that  
may result in the risk of fire, electric shock or injury.  
In the event of any damage, do not use the charger  
until the damage has been properly repaired.  
www.powerwheels.com or call 1-800-348-0751.  
• Please visit us online at www.powerwheels.com to  
register your vehicle.  
®
• Your Power Wheels 6 volt battery is equipped with  
a built-in thermal fuse. The thermal fuse is a self-resetting  
safety device which automatically “trips” and shuts down  
operation of the vehicle if the vehicle is overloaded  
or the driving conditions too severe. Once a fuse has  
“tripped”, release the button on the steering wheel and  
wait approximately 25 seconds before operating the  
vehicle again. To avoid repeated automatic shut-downs,  
avoid severe driving conditions.  
W2604a-0920  
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PARTS  
• If you experience a problem with this product, or are missing a part, please call us at 1-800-348-0751, rather than  
return this product to the store.  
• Please identify all parts before assembly and save all packaging material until assembly is complete to ensure that  
no parts are discarded.  
• Metal parts have been coated with a lubricant to protect them during shipment. Wipe all metal parts with a paper  
towel to remove any excess lubricant.  
Front Bumper  
Sound Box  
Vehicle  
Super 6 Volt Charger  
Steering Wheel Cover  
Steering Wheel  
6 Volt Battery  
3
#8 x /4" (1,9 cm) Screw - 10  
Steering Column  
3
/8" (1 cm) - 16 Lock Nut - 2  
Fasteners Shown Actual Size  
For your convenience, we included  
extra fasteners!  
Assembly Tool  
Wing  
Note: Tighten and loosen all screws with a Phillips  
screwdriver. Do not over-tighten.  
Part not shown: Label Sheet  
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BATTERY CHARGING  
• Make sure you charge the battery for at least 18 hours  
®
ELECTRICAL HAZARD  
using the enclosed Power Wheels 6 volt charger  
before operating your vehicle for the first time. Charge  
the battery for at least 14 hours after each use of the  
vehicle. Never charge the battery longer than 30 hours.  
Failure to follow these instructions may damage your  
battery and will void your warranty.  
WARNING  
• Battery can fall out and injure a child  
if vehicle tips over. Always use  
battery retainer.  
®
• Use only a Power Wheels Super 6 Volt charger with  
A-Style connector (120 VAC, 60 Hz with an output of  
PREVENT FIRE  
®
6 VDC) to charge your Power Wheels 6 volt battery.  
- Never modify the electrical system.  
Alterations could cause a fire  
resulting in serious injury and could  
also ruin the electrical system.  
- Use of the wrong type battery  
or charger could cause a fire or  
explosion resulting in serious injury.  
- Use of Power Wheels® components  
in products other than Power Wheels®  
vehicles could cause overheating,  
fire or explosion.  
Battery must be upright  
while charging.  
• The battery must be handled by  
adults only. The battery is heavy and  
contains sulfuric acid (electrolyte).  
Dropping the battery could result in  
serious injury.  
• Never allow children to charge the  
battery. Battery charging must be  
done by adults only. A child could be  
injured by the electricity involved in  
charging the battery.  
• Plug the battery connector into the charger connector.  
• Plug the charger into a standard wall outlet.  
Notes:  
- If power flow to the wall outlet is controlled by  
a switch, make sure the switch is “ON”.  
- Use the charger only in a wall outlet. Do not plug the  
charger into a ceiling outlet.  
• Once the battery is charged, disconnect the battery  
connector from the charger connector. Unplug the  
charger from the wall outlet. Refer to the Battery  
Installation section for instructions on installing  
your battery. If your battery is already installed in  
your vehicle, simply re-connect the motor harness  
connector to the battery.  
• Read the safety instructions on  
the battery.  
• Examine the battery, charger and  
their connectors for excessive wear  
or damage each time you charge the  
battery. If damage or excessive wear  
is detected, do not use the charger  
or the battery until you have replaced  
the worn or damaged part.  
• You do not need to remove the battery from your  
vehicle to recharge it.  
• Before charging the battery, examine the battery case  
for cracks and other damage which may cause sulfuric  
acid (electrolyte) to leak during the charging process.  
If damage is detected, do not charge the battery or use  
it in your vehicle. Battery acid is very corrosive and  
can cause severe damage to surfaces it contacts.  
• Do not place the battery on a surface (such as kitchen  
counter tops) which could be damaged by the acid  
contained inside the battery. Take precautions to  
protect the surface on which you place your battery.  
CAUTION  
Use the charger in dry locations only.  
• Charge the battery in a well ventilated area.  
• Please see page 12 for Battery Installation instructions.  
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733pr-0920  
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ASSEMBLY  
WARNING  
Children can be harmed by small  
parts, sharp edges and sharp points  
in the vehicle's unassembled state,  
or by electrical items. Care should be  
taken in unpacking and assembly of  
the vehicle. Children should not handle  
parts, including the battery, or help in  
assembly of the vehicle.  
Front Bumper  
Front Bumper  
Screws  
3
FRONT VIEW  
• Set the vehicle upright.  
• Insert two screws into the front bumper and tighten.  
Steering Column  
1
BOTTOM VIEW  
• Carefully lift the front end of the vehicle.  
• Fit the front bumper to the front of the vehicle.  
Screws  
Steering Column  
4
BOTTOM VIEW  
DASH VIEW  
• Wipe the steering column with a paper towel to  
remove any excess lubricant.  
• Carefully lift the front end of the vehicle.  
• Insert the straight end of the steering column through  
the slot in the vehicle and out through the large hole in  
the center of the dash.  
2
• Insert four screws into the underside of the bumper  
and tighten.  
Hints:  
- You may need to turn the wheels to fit all four screws  
into the bumper.  
• Be sure the steering column comes through the hole  
in the dash.  
- You may need to push and pull on the bumper to  
align the screw holes.  
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N9733pr-09  
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ASSEMBLY  
Steering Linkage  
Steering Wheel  
Lock Nut  
Assembly Tool  
5
• Fit the curved end of the steering column through the  
hole in the steering linkage.  
Lock Nut  
7
DASH VIEW  
• Hold the steering column in place and gently lower  
the vehicle.  
• While supporting the steering column, fit the steering  
wheel onto the steering column.  
• Place the lock nut (rounded side out) onto the end of  
the steering column.  
• Tighten the lock nut firmly using of the assembly tool.  
6
• Place the lock nut (rounded side out) onto the end of  
the steering column.  
• Tighten the lock nut firmly using the assembly tool.  
W2604a-0920  
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ASSEMBLY  
BATTERY SAFETY  
INFORMATION  
1,5V  
"AA" (LR6)  
In exceptional circumstances, batteries may leak fluids  
that can cause a chemical burn injury or ruin your  
product. To avoid battery leakage:  
• Do not mix old and new batteries or batteries of  
different types: alkaline, standard (carbon-zinc) or  
rechargeable (nickel-cadmium).  
• Insert batteries as indicated inside the  
battery compartment.  
• Remove batteries during long periods of non-use.  
Always remove exhausted batteries from the product.  
Dispose of batteries safely. Do not dispose of product  
in a fire. The batteries may explode or leak.  
• Never short-circuit the battery terminals.  
• Use only batteries of the same or equivalent type,  
as recommended.  
• Do not charge non-rechargeable batteries.  
• Remove rechargeable batteries from the product  
8
before charging.  
• If removable, rechargeable batteries are used, they are  
only to be charged under adult supervision.  
• Loosen the screw in the sound box battery  
compartment door with a Phillips screwdriver.  
• Remove the door.  
• Insert one "AA" (LR6) alkaline battery as indicated  
inside the battery compartment.  
Hint: We recommend using an alkaline battery for  
longer battery life.  
• If this toy begins to operate erratically you may need  
to reset the electronics. Remove the battery and  
reinsert it.  
• Replace the battery compartment door and tighten the  
screw with a Phillips screwdriver. Do not over-tighten.  
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ASSEMBLY  
Sound Box  
Wing  
11  
9
DASH VIEW  
• Fit the wing onto the back of the vehicle.  
• Fit the sound box into the center of the steering wheel.  
Make sure the buttons on the sound box are upright.  
Screws  
Large Tab  
Small Tab  
Large Slot  
Small Slot  
10  
• Fit the large tab on the steering wheel cover into the  
large slot in the steering wheel.  
• Insert and “snap” the small tab on the steering wheel  
cover into the small slot in the steering wheel.  
Screws  
12  
BACK VIEW  
• Insert two screws into the top of the wing and tighten.  
• Insert two screws into the back edge of the wing  
and tighten.  
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DECORATION  
• Wipe the vehicle with a clean, dry cloth to remove any oils before applying labels.  
• Apply labels exactly as shown in the illustrations. For best results, avoid repositioning the label after it has  
been applied.  
• Starting at the center of a label rub firmly with a dry cloth, and smooth towards the outer edges to remove  
air bubbles.  
21  
17  
1
1
2
15  
2
LEFT VIEW  
22  
18  
1
2
16  
1
2
RIGHT VIEW  
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DECORATION  
19  
7
7
13  
6
14  
24  
INSIDE VIEW  
6
3
4
5
10  
11  
FRONT VIEW  
TOP VIEW  
23  
8
9
12  
20  
BACK VIEW  
W2604a-0920  
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BATTERY INSTALLATION  
®
IMPORTANT! Use only a Power Wheels 6 volt  
rechargeable battery. Use of any other battery will  
damage your vehicle.  
Assembly Tool  
3
• Place the battery in the battery compartment and  
release the battery retainer. Make sure the battery  
retainer slides over the top of the battery.  
• Close the hood and fit the tabs on the hood into the  
slots in the vehicle.  
1
• Insert the end of the assembly tool or a coin into the  
slot on the side of the hood.  
• Press down to "snap" the hood in place.  
• Use the tool to lift the hood and access the  
battery compartment.  
Power Wheels®  
6 Volt Battery  
Battery Retainer  
Motor Harness Connector  
2
• Lift and pull the battery retainer forward.  
• Plug the motor harness connector into the battery.  
W2604a-0920  
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BATTERY CARE  
BATTERY DISPOSAL  
If a battery leak develops, avoid contact with the  
leaking acid and place the damaged battery in a plastic  
bag. See next section for proper disposal.  
• Your Power Wheels® battery is a non-spillable,  
sealed lead-acid battery. It must be recycled or  
disposed of in an environmentally sound manner.  
If acid comes in contact with skin or eyes, flush with  
cool water for at least 15 minutes and call a physician.  
• Do not dispose of a lead-acid battery in a fire. The  
battery may explode or leak.  
If acid is internally ingested, give water, milk of  
magnesia or egg whites immediately. Never give emetics  
or induce vomiting. Call a physician.  
• Do not allow the battery to run down completely  
before charging.  
• Charge the battery before storing the vehicle, and at  
least once per month, even if the vehicle has not  
been used.  
• Charge the battery after each use, regardless of how  
long the vehicle was used.  
• Leaving the battery in a discharged condition will  
ruin it.  
• Always remove an exhausted battery from the vehicle.  
Battery leakage and corrosion can damage the vehicle.  
• Do not store the battery in temperatures above 75° F  
or below -10° F.  
• Do not dispose of a lead-acid battery in your regular,  
household trash. The incineration, landfilling or mixing  
of sealed lead-acid batteries with household trash is  
prohibited by law in most areas.  
• Protect the environment by not disposing of this  
product with household waste (2002/96/EC). Check  
your local authority for recycling advice and facilities.  
• Return an exhausted battery to a federal or state  
approved lead-acid battery recycler, such as  
a Power Wheels® authorized service center or  
a local seller of automotive batteries. For the  
authorized service center location nearest to you,  
please visit us on-line at www.powerwheels.com  
or call 1-800-348-0751. Contact your local waste  
management officials for other information regarding  
the environmentally sound collection, recycling and  
disposal of lead-acid batteries. If you live in the State  
of Florida or the State of Minnesota, it is prohibited by  
law for anyone to throw away lead-acid batteries in the  
municipal waste stream.  
VEHICLE CARE  
• Check all screws and their protective coverings  
regularly and tighten as required. Check plastic parts  
on a regular basis for cracks or broken pieces.  
• During snowy or rainy weather, the vehicle should be  
stored inside or under a protective cover.  
• Avoid operating the vehicle in wet or snowy conditions,  
and do not spray the vehicle with a hose. Water or  
moisture in the motors or electrical switches can  
cause them to corrode, and could cause switch or  
motor failure.  
• Avoid operating the vehicle on sand, loose dirt or  
gravel. Sand, loose dirt or gravel in the motors or  
electrical switches can cause them to jam, and could  
cause switch or motor failure.  
• The vehicle can be wiped down with a soft, dry cloth.  
For a shiny finish, you can wipe plastic parts with  
a non-wax furniture polish applied to a soft cloth.  
Do not use automotive wax. Do not use soap and  
water or spray the vehicle with a hose.  
• To ensure your vehicle stays in good operating order,  
we recommend you periodically have your vehicle  
®
checked by a Power Wheels authorized service center.  
W2604a-0920  
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SAFE DRIVING RULES  
Before children use this vehicle, an adult should carefully  
RIDING HAZARD  
evaluate the driving area as well as the child’s skill level  
and ability to drive the vehicle safely. Teach appropriate  
safety rules to your child before allowing operation of  
this vehicle. These rules should also be reviewed with  
other playmates who want to drive the vehicle.  
WARNING  
Prevent Injuries and Deaths  
• A child who is not sitting on the seat could fall off,  
cause a tip over or block the driver’s view.  
• Direct Adult Supervision Required  
• Never Ride at Night.  
• Keep Children Within Safe  
Riding Areas.  
These areas must be:  
- away from swimming pools  
and other bodies of water to  
prevent drownings  
- generally level to prevent tipovers  
- away from steps, steep inclines,  
cars, roads and alleys.  
• Only operate the vehicle in the daytime in a well-lit area.  
• Driving near steep inclines can cause:  
- The vehicle to gain unsafe speed, even if the pedal is  
released to stop.  
- The vehicle to tilt and tip over  
- The wheels to lose traction, causing the vehicle to slip.  
- The vehicle could roll backwards at an unsafe speed.  
• Never put anything near any moving parts. Rotating  
parts, such as motors, gear boxes and wheels, can snag  
fingers, hair, etc., causing serious injury.  
• Do not allow operation of the vehicle when it is on its  
side or in an upside-down position.  
• Do not operate the vehicle near flammable vapors  
(gasoline, paint thinner, acetone, liquid wax, etc.).  
The vehicle’s electrical switches, like most electrical  
switches, emit an internal spark when first turned on  
or turned off, which could cause an explosion or fire.  
• Riding Rules  
Make sure children know and  
follow these rules for safe driving  
and riding.  
- Always sit on the seat.  
• To prevent unsupervised use of the vehicle, disconnect  
the motor harness from the battery when the vehicle is  
not in use.  
- Always wear shoes.  
- Only 1 (one) rider at a time.  
Use vehicle on generally level ground ONLY!  
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VEHICLE OPERATION  
VEHICLE OPERATION  
• Help your child practice steering to learn how far and  
how quickly to turn the steering wheel when driving,  
and automatically knows how to stop.  
Sound and Language  
Switch  
• Make sure the shifter is in the forward position.  
Sound Button  
• Press down on the foot pedal. The vehicle goes forward  
at a maximum of 3,5 mph (5,6 km/h).  
• Fit a slotted screwdriver into the slot on the steering wheel.  
• Carefully remove the steering wheel cover from the  
steering wheel.  
IMPORTANT! To avoid damaging the motors and  
gears, stop the vehicle before shifting from forward  
to reverse.  
• Once your child is comfortable operating the vehicle in  
• Slide the language switch to: 1 for engine sounds;  
2 for Spanish and engine sounds; or 3 for English and  
engine sounds.  
• Carefully replace the steering wheel cover and push to  
snap in place.  
the forward mode, introduce reverse.  
• Make sure the shifter is in the reverse position.  
• Press down on the foot pedal.  
• Press the sound button for sounds and music.  
• Your vehicle has a patented, electronic braking system  
that automatically stops the vehicle when your child’s  
foot lifts from the pedal.  
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LIMITED WARRANTY  
FCC STATEMENT  
(United States Only)  
Bumper-to-Bumper* Limited Warranty  
This equipment has been tested and found to comply  
with the limits for a Class B digital device, pursuant to  
Part 15 of the FCC Rules. These limits are designed  
to provide reasonable protection against harmful  
interference in a residential installation. This equipment  
generates, uses and can radiate radio frequency energy  
and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that  
interference will not occur in a particular installation. If  
this equipment does cause harmful interference to radio  
or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged  
to try to correct the interference by one or more of the  
following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment  
and receiver.  
• Connect the equipment into an outlet on a circuit  
different from that to which the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician  
for help.  
*One year limited warranty from the date of  
purchase on the Power Wheels® vehicle.  
Six month limited warranty on the  
6 volt battery.  
For the original purchaser, this one year limited warranty  
covers the Power Wheels® ride-on vehicle (purchased  
from Power Wheels®) against defects in materials and  
workmanship. The six month limited warranty applies  
only to the 6 volt battery included by Power Wheels®  
with the original purchase of the vehicle.  
This warranty covers normal use and does not cover  
the Power Wheels® vehicle or battery if damaged by  
unreasonable use, neglect, accident, abuse, misuse,  
improper service or other causes not arising out of  
defects in materials or workmanship. Evidence of any  
attempt at consumer repair will void this warranty.  
THIS WARRANTY DOES NOT COVER, AND IS INTENDED  
TO EXCLUDE, ANY LIABILITY ON THE PART OF  
POWER WHEELS®, WHETHER UNDER THIS  
WARRANTY OR IMPLIED BY LAW FOR ANY INDIRECT  
OR CONSEQUENTIAL DAMAGES FOR BREACH OF  
WARRANTY. SOME STATES DO NOT ALLOW THE  
EXCLUSION OR LIMITATION SO THIS LIMITATION MAY  
NOT APPLY TO YOU.  
Note: Changes or modifications not expressly approved  
by the manufacturer responsible for compliance could  
void the user’s authority to operate the equipment.  
This device complies with Part 15 of the FCC Rules.  
Operation is subject to the following two conditions:  
(1) this device may not cause harmful interference and  
(2) this device must accept any interference received,  
including interference that may cause undesired operation.  
Should you need service or assistance with your vehicle  
during the warranty period, do not return the vehicle to  
the store. Power Wheels® has provided a nationwide  
network of authorized service centers. If there is not an  
authorized service center in your area, please visit us  
on-line at www.powerwheels.com or call Consumer  
Relations for information, 1-800-348-0751.  
This warranty gives you specific legal rights, and you  
may also have other rights which may vary from state  
to state.  
ICES-003  
This Class B digital apparatus complies with Canadian  
ICES-003. Operation is subject to the following two  
conditions: (1) this device may not cause harmful  
interference and (2) this device must accept any  
interference received, including interference that may  
cause undesired operation.  
PLEASE SAVE YOUR ORIGINAL SALES RECEIPT.  
NMB-003  
Cet appareil numérique de la classe B est conforme à la  
norme NMB-003 du Canada. Lutilisation de ce dispositif  
est autorisée seulement aux conditions suivantes: (1) il  
ne doit pas produire de brouillage et (2) l’utilisateur  
du dispositif doit être prêt à accepter tout brouillage  
radioélectrique reçu, même si ce brouillage est susceptible  
de compromettre le fonctionnement du dispositif.  
W2604a-0920  
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PROBLEMS AND SOLUTIONS GUIDE  
IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below.  
If you still experience a problem, please contact Power Wheels® Consumer Relations, toll-free at 1-800-348-0751.  
Or, contact your local Power Wheels® authorized service center. For the location nearest you, please visit us online at  
www.powerwheels.com, or call 1-800-348-0751.  
PROBLEM  
POSSIBLE CAUSE  
SOLUTION  
Vehicle does not run  
Undercharged battery  
Charge the battery. A new battery should have been  
charged for at least 18 hours before using the vehicle for  
the first time. After first-time use, recharge the battery for  
at least 14 hours after each use. Never charge the battery  
longer than 30 hours.  
Check all connectors. Make sure the charger connector is  
plugged into the battery, and that the charger is plugged  
into the wall.  
Make sure power flow to the wall outlet is “ON.  
Charger is not working  
Tripped thermal fuse  
There is no sure way to tell if your charger is working unless  
you have a volt meter. If you suspect there is a problem with  
your charger, contact your local Power Wheels® authorized  
service center. They can test your charger for you.  
The built-in thermal fuse may “trip” and shut down  
operation of the vehicle if the vehicle is overloaded or the  
driving conditions too severe. Once a fuse has "tripped,"  
remove your foot from the pedal and wait approximately  
25 seconds before operating the vehicle again. To avoid  
repeated automatic shutdowns, do not overload the vehicle  
by exceeding the 65 lbs (29,5 kg) maximum weight  
capacity or by towing anything behind the vehicle. Do not  
drive up hills or run into fixed objects, which can cause  
the wheels to stop spinning while power is still being  
supplied to the motors. If a thermal fuse continually trips,  
contact your local Power Wheels® authorized service center.  
Loose wire or loose connectors  
Dead battery  
Check all wires and connectors. Make sure the motor  
harness connector is plugged into the battery, and that  
there are no loose wires around the motors.  
If your battery is old or if you have not followed Battery  
Care instructions, your battery may be dead. If you are  
unsure whether or not the battery is dead, you can  
have it tested at your local Power Wheels® authorized  
service center.  
Electrical switch damage  
The electrical switches can become corroded due to  
exposure to water or moisture, or can jam due to loose  
dirt, sand or gravel. Contact your local Power Wheels®  
authorized service center for diagnosis and repair.  
Motor damage  
Contact your local Power Wheels® authorized service  
center for diagnosis and repair.  
Vehicle was running  
but suddenly stopped  
Loose wire or loose connectors  
Check all wires and connectors. Make sure the motor  
harness connector is plugged into the battery, and that  
there are no loose wires around the motors.  
Tripped thermal fuse  
The built-in thermal fuse may "trip" and shut down  
operation of the vehicle if the vehicle is overloaded or the  
driving conditions too severe. Once a fuse has "tripped,"  
remove your foot from the pedal and wait approximately  
25 seconds before operating the vehicle again. To avoid  
repeated automatic shutdowns, do not overload the  
vehicle by exceeding the 65 lbs (29,5 kg) maximum  
weight capacity or by towing anything behind the vehicle.  
Do not drive up hills or run into fixed objects, which can  
cause the wheels to stop spinning while power is still  
being supplied to the motors. If a thermal fuse continually  
trips, contact your local Power Wheels® authorized  
service center.  
W2604a-0920  
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PROBLEMS AND SOLUTIONS GUIDE  
PROBLEM  
POSSIBLE CAUSE  
SOLUTION  
Short run time  
(Less than 1 - 3 hours  
per charge)  
Undercharged battery  
Charge the battery. A new battery should have been  
charged for at least 18 hours before using the vehicle for  
the first time. After first-time use, recharge the battery for  
at least 14 hours after each use. Never charge the battery  
longer than 30 hours.  
Check all wires and connectors. Make sure the charger  
connector is plugged into the battery, and that the charger  
is plugged into the wall.  
Make sure power flow to the wall outlet is “ON.  
Overcharged battery  
Do not charge the battery longer than 30 hours. If you  
suspect that your battery is damaged as a result of  
overcharging, contact your local Power Wheels® authorized  
service center. They can test your battery for you.  
Battery is old and will not accept  
full charge  
Even with proper care, a rechargeable battery does not last  
forever. Average battery life is 1 to 3 years depending on  
vehicle use and use conditions. Replace the battery with  
a new Power Wheels® 6 volt rechargeable battery. Do not  
substitute parts.  
Tripped thermal fuse  
The built-in thermal fuse may “trip” and shut down  
operation of the vehicle if the vehicle is overloaded or the  
driving conditions too severe. Once a fuse has "tripped,"  
remove your foot from the pedal and wait approximately  
25 seconds before operating the vehicle again. To avoid  
repeated automatic shutdowns, do not overload the vehicle  
by exceeding the 65 lbs (29,5 kg) maximum weight capacity  
or by towing anything behind the vehicle. Do not drive up  
hills or run into fixed objects, which can cause the wheels  
to stop spinning while power is still being supplied to the  
motors. If a thermal fuse continually trips, contact your local  
Power Wheels® authorized service center.  
Vehicle runs sluggishly  
Undercharged battery  
Charge the battery. A new battery should have been  
charged for at least 18 hours before using the vehicle for  
the first time. After first-time use, recharge the battery for  
at least 14 hours after each use. Never charge the battery  
longer than 30 hours.  
Check all connectors. Make sure the charger connector is  
plugged into the battery, and that the charger is plugged  
into the wall.  
Make sure power flow to the wall outlet is “ON.  
Be sure to charge the battery after each use.  
Battery needs charging  
Battery is old and will not accept  
full charge  
Even with proper care, a rechargeable battery does not last  
forever. Average battery life is 1 to 3 years depending on the  
vehicle use and use conditions. Replace the battery with  
a new Power Wheels® 6 volt rechargable battery. Do not  
substitute parts.  
Vehicle is overloaded  
Make sure you do not overload the vehicle by allowing  
more than one rider at one time, by exceeding the 65 lb.  
maximum weight capacity, or by towing objects behind  
the vehicle.  
Driving conditions are too stressful  
Use only on generally level ground.  
W2604a-0920  
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PROBLEMS AND SOLUTIONS GUIDE  
PROBLEM  
POSSIBLE CAUSE  
SOLUTION  
When the foot pedal  
is pressed one rear  
wheel spins  
Operation of vehicle in low speed  
It is possible that only one rear wheel may spin when both  
rear wheels are raised off the ground and the vehicle is in  
low speed. This does not necessarily indicate a problem.  
Check for proper operation of the drive system by raising  
the rear wheels off the ground and pressing the foot pedal.  
If only one rear wheel spins, carefully press your hand on  
the spinning wheel to slow it down. The other rear wheel  
should begin to spin. If the other rear wheel does not begin  
to spin, there may be a problem with the vehicle. Contact  
your local Power Wheels® authorized service center for  
diagnosis and repair.  
Sometimes the vehicle  
doesn’t run, but other  
times it does  
Loose wire or connector  
Motor or electrical switch damage  
Loose wire or connector  
“Dead Spot” on motor  
Check all wires around the motors and all connectors to  
make sure they are tight.  
Contact your local Power Wheels® authorized service  
center for diagnosis and repair.  
When the go foot pedal  
is pressed, the vehicle  
won’t run without a push  
Check all wires around the motors and all connectors to  
make sure they are tight.  
Contact your local Power Wheels® authorized service  
center for diagnosis and repair.  
Battery's thermal fuse  
constantly "trips",  
but the vehicle is not  
overloaded nor the  
driving conditions  
too severe  
Damaged battery  
Contact your local Power Wheels® authorized service  
center for diagnosis and repair.  
Child is switching between FORWARD  
and REVERSE without stopping  
Teach your child to stop the vehicle before  
switching direction.  
Loud clacking or  
grinding noise from  
a motor-gearbox  
Broken gears  
Contact your local Power Wheels® authorized service  
center for diagnosis and repair.  
Charger gets warm  
during use  
It is normal for some chargers to  
get warm during use and is not reason  
for concern.  
No action required.  
If your charger does not get warm during use, it does not  
mean that it is not working properly.  
Battery makes  
a sizzling or gurgling  
noise when charging  
It is normal for some batteries  
to make noise and swell slightly  
while charging and is not reason  
for concern.  
No action required.  
If your battery does not make noise or swell slightly  
during charging, it does not mean that it is not accepting  
the charge.  
W2604a-0920  
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Before first-time use,  
you must charge the battery  
18 hours!  
Charge the battery immediately after each use.  
Charge the battery once a month, even if the vehicle is not used or stored.  
Do not return  
your vehicle to the store!  
We're a toll-free phone call away, and we can help.  
If you are missing parts or need assistance, please call:  
1-800-348-0751  
Or contact your local independently owned and operated  
Power Wheels® Authorized Service Center.  
For the location nearest you, visit us on-line at www.powerwheels.com.  
©Disney/Pixar  
Fisher-Price, Inc., a subsidiary of Mattel, Inc., East Aurora, New York 14052 U.S.A.  
©2011 Mattel, Inc. All Rights Reserved. ® and ™ designate U.S. trademarks of Mattel, Inc., unless otherwise indicated.  
PRINTED IN MEXICO  
W2604a-0920  
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