Extron electronic Switch CrossPoint 124 User Manual

CrossPoint Matrix Switchers  
CrossPoint 84, 88, 124, 128, 168, and 1616 HV and HVA  
68-353-02 Rev. E  
Printed in the USA  
01 04  
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Quick Start — CrossPoint Matrix Switchers  
3
Installation  
Step 1  
Mount the switcher in a rack.  
4
Tip  
Sleeve  
Step 2  
Tip  
Sleeve  
Turn off power to the input and output devices,  
and remove the power cords from them.  
Unbalanced Input  
(high impedance)  
Tip  
Ring  
Sleeve (s)  
Tip  
Ring  
Step 3  
Cable the switcher for RGBHV, RGBS, RGsB,  
RsGsBs, component video , S-video, or composite  
video input and output (3). See page 2-3 in this  
manual for details.  
Balanced Input  
(high impedance)  
600 ohms  
Tip  
Ring  
Sleeve (s)  
Tip  
Ring  
600 ohms  
Step 4  
Balanced Input  
(600 ohms)  
Cable the switcher for stereo audio input (HVA  
models). Each input has a 3.5 mm, 5-pole captive  
screw connector for balanced or unbalanced  
stereo audio input (4). Connectors are included  
with each switcher, but you must supply the  
audio cable. High impedance is generally over  
800 ohms.  
5
See caution  
Sleeve  
Connect the  
CAUTION  
Tip  
sleeve to ground.  
Connecting the  
sleeve to a  
Tip  
See caution  
Unbalanced Output  
negative (-)  
Tip  
terminal will  
damage the audio  
output circuits.  
Step 5  
Ring  
Sleeve (s)  
Tip  
Cable the switcher for stereo audio output (HVA  
models). Each output has a 3.5 mm, 5-pole  
captive screw connector that outputs the selected  
unamplified, line level audio. Connect an audio  
device, such as an audio amplifier or powered  
speakers (5).  
Ring  
Balanced Output  
6
Step 6  
5
1
1
6
5
9
If desired, connect a control system or computer  
to the Remote RS-232/RS-422 port (6).  
9
6
Female  
Male  
Step 7  
Pin RS-232 Function  
RS-422 Function  
Plug the switcher, input devices, and output  
devices into a grounded AC source, and turn on  
the input and output devices.  
1
2
3
4
5
6
7
8
9
Not used  
TX- Transmit data (-)  
TX+ Transmit data (+)  
RX+ Receive data (+)  
RX- Receive data (-)  
Gnd Signal ground  
TX Transmit data  
RX Receive data  
Not used  
Gnd Signal ground  
Not used  
Not used  
Not used  
Not used  
Not used  
Not used  
Not used  
Not used  
Definitions  
The following terms are used throughout this manual:  
Tie — An input-to-output connection.  
Set of ties — An input tied to two or more outputs. (An output can never be tied to multiple inputs.)  
Configuration — One or more ties or sets of ties.  
Current configuration — The currently active configuration (also called configuration 0).  
Preset — A configuration that has been stored. One preset can be assigned to each input button. When a  
preset is retrieved from memory, it becomes the current configuration.  
QS-1  
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Quick Start — CrossPoint Matrix Switchers, cont’d  
Front Panel Controls  
Input and output buttons and LEDs select and identify inputs and outputs. Input buttons also select  
presets. On HVA models, the output LEDs also display the audio level of the selected input.  
Enter button saves changes when you change the configuration.  
Preset button saves a configuration as a preset or recalls a previously-defined preset.  
View button selects a view-only mode that prevents inadvertent configuration changes. On HVA  
models, the View button decrements the audio level of the selected input. The View LED indicates  
a negative (-) attenuation value.  
Esc button cancels selections in progress and resets the front panel LEDs. The Esc button does not  
reset the current configuration, the RGBHV and Audio LEDs, any presets, or any audio gain/  
attenuation settings. On HVA models, the Esc button increments the audio level of the selected  
input. The Esc LED indicates a positive (+) gain value.  
RGBHV and Audio buttons select/deselect video and/or audio. The Audio LED blinks to indicate  
audio breakaway. The Audio button also selects the audio level/adjust mode.  
Input and output label windows hold labels that can be created easily with Extron’s label software or  
with any Brother P-Touch labeler.  
LED key:  
= off,  
= on,  
B
= blinking,  
Create a tie  
A. Press and release the RGBHV and/or Audio  
button(s) to select video and/or audio.  
A
B
3
4
4
6
6
7
8
D
RGBHV AUDIO  
B. Press and release the desired input button.  
C. Press and release the desired output button(s).  
D. Press and release the Enter button.  
CONTROL  
I/O  
3
5
7
8
ENTER PRESET VIEW  
ESC  
RGBHV AUDIO  
B
B
B
C
View ties  
A. Press and release the View button.  
B
B. Press and release the RGBHV and/or Audio  
button(s) to select video and/or audio.  
C
3
4
6
7
8
A
RGBHV AUDIO  
CONTROL  
I/O  
C. Press and release the desired input button.  
The selected input and tied output LEDs light.  
3
4
5
6
7
8
ENTER PRESET VIEW  
ESC  
RGBHV AUDIO  
C
Save or recall a preset  
A. To save a preset, press and hold the Preset  
button until the Preset LED begins to blink.  
Save  
A
B
Recall  
To recall a preset, press and release the Preset  
button. The Preset LED turns on steadily.  
B
3
4
6
7
8
CONTROL  
B. Press and release the input button associated  
with the desired preset number.  
ENTER PRESET VIEW  
ESC  
View and adjust audio level  
A. Press and hold the Audio button until the  
B
Audio LED begins to blink.  
A
D
B
B
B
B
1
1
2
2
4
4
5
5
6
6
B. Press and release the desired input button.  
The level is displayed by the output LEDs, (+)  
by the Esc LED, and (-) by the View LED.  
4
5
AUDIO  
CONTROL  
I/O  
3
ENTER PRESET VIEW  
ESC  
RGBHV AUDIO  
C. Increment and decrement the level by  
pressing the Esc ( ) and View ( ) buttons.  
B
C
VIEW  
ESC  
D. Press and release the Audio button to exit.  
QS-2  
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Table of Contents  
Chapter 1 • Introduction ....................................................................................................... 1-1  
About the CrossPoint Series Matrix Switchers.................................................... 1-2  
Features ................................................................................................................................... 1-3  
Chapter 2 • Installation.......................................................................................................... 2-1  
Rack Mounting the Switcher ........................................................................................ 2-2  
Cabling and Rear Panel Views...................................................................................... 2-2  
Power connection .............................................................................................................. 2-2  
Video input and output connections................................................................................ 2-3  
Audio input and output connections (HVA models only) ............................................... 2-3  
RS-232/422 connection ...................................................................................................... 2-4  
Additional rear panel views .............................................................................................. 2-4  
Chapter 3 • Operation ............................................................................................................. 3-1  
Front Panel Controls and Indicators ......................................................................... 3-2  
Definitions .......................................................................................................................... 3-2  
Input buttons, output buttons, and LEDs......................................................................... 3-3  
Control buttons and LEDs ................................................................................................. 3-3  
I/O controls ......................................................................................................................... 3-4  
Front panel I/O label windows .......................................................................................... 3-4  
Front Panel Operations .................................................................................................... 3-5  
Power ................................................................................................................................. 3-5  
Creating a configuration ................................................................................................... 3-5  
Viewing a configuration ................................................................................................... 3-8  
Muting and unmuting video and/or audio .................................................................... 3-10  
Using presets .................................................................................................................... 3-12  
Viewing and adjusting the audio level (HVA models only)........................................... 3-13  
Front panel security lockout (executive mode) .............................................................. 3-16  
System reset to factory defaults ..................................................................................... 3-16  
Rear Panel Controls ......................................................................................................... 3-16  
Troubleshooting ................................................................................................................ 3-16  
General checks ................................................................................................................. 3-17  
Plasma display S-video problem ...................................................................................... 3-17  
Worksheets .......................................................................................................................... 3-17  
Worksheet example 1: Entering system equipment ..................................................... 3-17  
Worksheet example 2: Drawing ties .............................................................................. 3-18  
Worksheet example 3: Test configuration..................................................................... 3-19  
Matrix Switchers Configuration Worksheet ................................................................... 3-21  
i
CrossPoint Matrix Switchers Table of Contents  
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Table of Contents, cont’d  
Chapter 4 • Programmer’s Guide..................................................................................... 4-1  
Host-to-Switcher Instructions....................................................................................... 4-2  
Switcher-Initiated Messages ......................................................................................... 4-2  
Switcher Error Responses ............................................................................................... 4-3  
Using the Command/Response Table ........................................................................ 4-3  
Command/Response Table.............................................................................................. 4-4  
Chapter 5 • Matrix Software .............................................................................................. 5-1  
Matrix Switcher+ Control Program............................................................................ 5-2  
Installing the software ...................................................................................................... 5-2  
Using the software ............................................................................................................ 5-2  
Overview ...................................................................................................................... 5-2  
Using emulation mode ...................................................................................................... 5-5  
Using the help system........................................................................................................ 5-5  
Button-Label Generator................................................................................................... 5-5  
Using the software ............................................................................................................ 5-5  
Appendix A • Specifications .............................................................................................. A-1  
Specifications....................................................................................................................... A-2  
Part Numbers ....................................................................................................................... A-4  
CrossPoint part numbers .................................................................................................. A-4  
Optional accessories ......................................................................................................... A-4  
Cables ................................................................................................................................ A-5  
Appendix B • Reference Information ...........................................................................B-1  
Hardware Upgrades ...........................................................................................................B-2  
Opening the switcher ........................................................................................................B-2  
Opening the CrossPoint 84, 88, 124, and 128 ...............................................................B-2  
Opening the CrossPoint 168 and 1616..........................................................................B-3  
Closing the switcher ..........................................................................................................B-4  
Swapping the serial ports..................................................................................................B-4  
Installing a firmware update ............................................................................................B-5  
Replacing the AC fuse (CrossPoint 84, 88, 124, and 128 only) ........................................B-6  
Button Labels ........................................................................................................................B-6  
68-353-02 Rev. E  
Printed in the USA  
All trademarks mentioned in this manual are the properties of their respective owners.  
01 04  
ii  
CrossPoint Matrix Switchers Table of Contents  
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CrossPoint Matrix Switchers  
Chapter One  
1
Introduction  
About the CrossPoint Series Matrix Switchers  
Features  
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Introduction  
About the CrossPoint Series Matrix Switchers  
The Extron CrossPoint Series Matrix Switchers are analog RGBHV matrix  
switchers that distribute any input to any combination of outputs. The matrix  
switchers can route multiple input/output configurations simultaneously. There  
are six series available that offer a variety of matrix sizes:  
• CrossPoint 84 (eight inputs by four outputs)  
• CrossPoint 88 (eight inputs by eight outputs)  
• CrossPoint 124 (twelve inputs by four outputs)  
• CrossPoint 128 (twelve inputs by eight outputs)  
• CrossPoint 168 (sixteen inputs by eight outputs)  
• CrossPoint 1616 (sixteen inputs by sixteen outputs)  
Each series offers two models: HV for switching RGBHV signals, and HVA models  
for switching RGBHV and two-channel stereo audio (balanced and unbalanced).  
All models also switch RGBS, RGsB, RsGsBs, HDTV, component video, S-video,  
and composite video (figure 1-1). The audio switching can either be linked with  
the video (audio follow) or independent of the video (audio breakaway).  
Adjustable audio gain and attenuation compensates for level differences between  
audio inputs.  
The CrossPoint Series are single box solutions to simple 200 MHz (-3dB) routing  
applications. Each input and output is individually isolated and buffered, and any  
input(s) can be switched to any one or all outputs with virtually no crosstalk or  
signal noise between channels.  
The CrossPoint 84, 88, 124, and 128 Matrix Switchers are housed in rack-  
mountable, 3U high, 19” wide metal enclosures. The CrossPoint 168 and 1616 are  
in a 6U high enclosure. The appropriate rack mounting kit is included with each  
switcher. Each model has an internal 100VAC to 240VAC, 50/60 Hz, 30 watts  
(CrossPoint 84, 88, 124, and 128) or 36 watts (CrossPoint 168 and 1616), auto-  
switchable power supply that provides worldwide power compatibility.  
1-2  
CrossPoint Matrix Switchers Introduction  
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Class Room 101  
Class Room 105  
Class Room 106  
Class Room 102  
Class Room 103  
Class Room 104  
Extron  
CrossPoint 128 HVA  
Matrix Switcher  
Extron  
TE  
MO  
RE  
DVS 204  
Scaler  
-
,
B
B/
RG  
S
UT  
TP  
OU  
8
TS  
7
PU  
I
IN  
B
SD  
RG  
U
/
H
-THR  
P
A
SS  
BcS  
6
RG  
B-Y  
/C  
7
00  
EO  
VID  
SC TER  
V
V
5
ER  
2
3
N
SCA  
C
ON  
AX  
I
N/M  
4
M
3
IZE  
/S  
ZE  
SI  
N
A
/P  
R
TE  
EN  
C
2
T
X
NE  
NU  
ME  
1
Extron  
12  
ZE  
EE  
ES  
F
R
E
T
11  
R
IR  
10  
9
VSC 700  
8
7
6
5
Scan Converter  
4
3
2
1
DVD  
VCR  
Extron  
E
O
T
DVS 204  
Scaler  
REM  
Y  
,Y,B  
/R-Y  
RGB  
S
UT  
TP  
OU  
TS  
PU  
I
IN  
SD  
RGB  
U/  
HR  
S-T  
cS  
P
AS  
RGB  
B-Y  
/C  
EO  
VID  
3
1
Extron  
RGB 109xi  
Interface  
Extron  
RGB 109xi  
Interface  
Extron  
RGB 109xi  
Interface  
Extron  
RGB 109xi  
Interface  
Extron  
RGB 109xi  
Interface  
Cable Box  
Extron  
TE  
MO  
DVS 204  
Scaler  
RE  
YBY  
BR
R
S
UT  
TP  
OU  
R
TS  
PU  
I
IN  
SD  
RGB  
U
/
P
ASS-THR  
RGBcS  
B-Y  
O
VIDE  
2
3
1
Laserdisc  
Player  
Internet  
Connection  
Student  
Computer  
Instructor  
Computer  
Student  
Computer  
Student  
Computer  
Figure 1-1 — A typical CrossPoint Matrix Switcher application  
Features  
Inputs — These switchers offer 8, 12, or 16 RGBHV, RGBS, RGsB, RsGsBs, HDTV,  
component video, S-video, or composite video inputs on BNC connectors.  
Stereo audio can be balanced or unbalanced, on 3.5 mm, 5-pole captive screw  
terminals (HVA models).  
Outputs — 4, 8, or 16 RGBHV, RGBS, RGsB, RsGsBs, HDTV, component video,  
S-video, or composite video outputs are available on BNC connectors.  
Stereo audio, balanced or unbalanced, on 3.5 mm, 5-pole captive screw  
terminals (HVA models).  
Bandwidth — Bandwidth is a minimum of 200 MHz (-3dB), fully loaded. This  
high bandwidth allows Extron’s switchers to switch everything from NTSC  
video to high-resolution computer displays.  
CrossPoint Matrix Switchers • Introduction  
1-3  
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Introduction, cont’d  
Operational flexibility — Operations such as input/output selection, setting of  
presets, and adjustment of audio levels can be performed on the front panel  
or over the RS-232/RS-422 link. The RS-232/RS-422 link allows remote  
control via a control system.  
QuickSwitch Front Panel Controller (QS-FPC™) — The CrossPoint series  
QS-FPC feature supports touch-of-a-button input and output selection, preset  
creation and selection, and audio gain and attenuation control.  
Windows-based control program — Extron’s Windows-based control  
program provides a versatile range of operational options with its graphical  
interface and drag-and-drop/point-and-click operation. The Windows-based  
control program also has an emulation mode that lets you create a switcher  
configuration file at the home office and then download it for use by the  
switcher on site.  
Simple Instruction Set (SIS™) — The remote control protocol uses Extron’s  
SIS for easy programming and operation.  
Audio gain/attenuation — Users can set the level of audio gain or attenuation  
(-15dB to +9dB) via the RS-232/RS-422 link or from the front panel.  
Individual input audio levels can be adjusted so there are no noticeable  
volume differences between sources (figure 1-2).  
dBu  
VU  
dBu  
VU  
+19  
+16  
+13  
+10  
+7  
15  
12  
9
6
3
+19  
+16  
+13  
+10  
+7  
15  
12  
9
6
3
+4  
0
+1  
-2  
-5  
-8  
-3  
-6  
-9  
-12  
-15  
+4  
+1  
-2  
-5  
-8  
-12  
0
-3  
-6  
-9  
-12  
-15  
VCR  
Audio  
inputs  
-12  
Low audio  
output level  
Output  
level  
CONTROL  
I/O  
dBu  
VU  
CROSSPOINT MATRIX SERIES SWITCHER  
+19  
+16  
+13  
+10  
+7  
15  
12  
9
6
3
Audio system  
CrossPoint Series switcher  
Audio  
inputs  
+4  
+1  
-2  
-5  
-8  
-12  
0
No noticeable volume  
differences between sources  
-3  
-6  
-9  
-12  
-15  
High audio  
output level  
CD jukebox  
Figure 1-2 — Audio gain and attenuation  
Global memory presets — 12 (CrossPoint 84, 88, 124, and 128) or 16  
(CrossPoint 168 and 1616) global memory presets are a time-saving feature  
that lets you set up and store input/output configurations in advance and  
then recall those configurations when needed with a few simple steps.  
Switching — Individually buffered, independent matrix switched outputs with  
audio follow and audio breakaway on HVA versions.  
Any input to any or all outputs  
Audio follow — Audio can be switched with the corresponding video input.  
This feature allows any audio signal to be selected with any video signal  
simultaneously to one or all outputs in any combination. Audio follow  
switching can be done via front panel control or under RS-232/RS-422 remote  
control.  
Audio breakaway — Audio can be broken away from its corresponding  
video signal. Audio breakaway switching can be done via front panel control  
or under RS-232/RS-422 control.  
1-4  
CrossPoint Matrix Switchers Introduction  
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Remote control — The CrossPoint switchers are remote controllable, using the  
MKP 1000 master control keypad and any combination of MCP 1000 slave  
control panels and/or MKP 1000 slave control keypads. The remote control  
devices are easy to use and provide tactile buttons for quick selection. Each  
MCP 1000 can be used for one-touch switching for a particular output and  
selecting global presets. Each MKP 1000 dedicated to an output can be used  
to select a different input for that output or to select a preset.  
Labeling — Extron’s label software ships with every Extron matrix switcher. You  
can create labels to place alongside the front panel input buttons and output  
buttons, with names, alphanumeric characters, or color bitmaps for easy and  
intuitive input and output selection. Alternatively, labels can be made with  
any Brother P-Touch or comparable labeler.  
Front panel security lockout (executive mode) — If a CrossPoint Series Switcher is  
installed in an open area, where operation by unauthorized personnel may be  
a problem, a security lock-out feature can be implemented. When the front  
panel is locked, a special button combination is required to unlock the front  
panel controller before it can be operated.  
Rack mount — The switchers are mountable in any conventional 19” wide rack.  
Power — The internal 100VAC to 240VAC, 50/60 Hz, 30 watts (CrossPoint 84, 88,  
124, and 128) or 36 watts (CrossPoint 168 and 1616), auto-switchable power  
supply of the CrossPoint Series provides worldwide power compatibility.  
CrossPoint Matrix Switchers • Introduction  
1-5  
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Introduction, cont’d  
1-6  
CrossPoint Matrix Switchers Introduction  
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CrossPoint Matrix Switchers  
Chapter Two  
2
Installation  
Rack Mounting the Switcher  
Cabling and Rear Panel Views  
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Installation  
Rack Mounting the Switcher  
The CrossPoint 84, 88, 124, and 128 Matrix Switchers are housed in rack-mountable,  
3U high, 19” wide metal enclosures. The CrossPoint 168 and 1616 are in 6U high  
enclosures. The appropriate rack mount kit is included with each switcher. Rack  
mount the switcher as follows:  
1.  
Insert the switcher into the rack, align the holes in the mounting bracket with  
those of the rack.  
2.  
Secure the switcher to the rack using the supplied machine screws.  
Cabling and Rear Panel Views  
All connectors are on the rear panel. Figure 2-1 shows the CrossPoint 128HVA.  
The CrossPoint 84, 88, and 124 are housed in the same 3U enclosure, but have fewer  
input and/or output connectors to accommodate the different matrix sizes each  
provides. Figure 2-2 shows the CrossPoint 1616HVA. The CrossPoint 168 is  
housed in the same 6U enclosure, but has fewer output connectors to accommodate  
its 16x8 matrix.  
1
2
3
4
5
6
7
8
9
10  
11  
12  
1
2
3
4
5
6
7
8
2
1
3
6
1
2
3
4
5
6
7
8
9
10  
11  
12  
1
2
3
4
5
6
7
8
4
5
Figure 2-1 — Rear panel connectors, CrossPoint 128HVA  
1
2
3
4
5
6
7
8
9
11  
12  
13  
14  
15  
16  
1
2
3
4
5
6
7
8
9
11  
12  
13  
14  
15  
10  
10  
16  
1
2
3
4
5
6
7
8
9
11  
12  
13  
14  
15  
16  
1
2
3
4
5
6
7
8
9
11  
12  
13  
14  
15  
16  
10  
10  
1
2
3
4
5
6
7
8
9
11  
12  
13  
14  
15  
16  
1
2
3
4
5
6
7
8
9
11  
12  
13  
14  
15  
16  
2
3
10  
10  
1
2
3
4
5
6
7
8
9
11  
12  
13  
14  
15  
16  
1
2
3
4
5
6
7
8
9
11  
12  
13  
14  
15  
16  
10  
10  
1
3 5 7  
1
2
3
4
5
6
7
8
9
11  
12  
13  
14  
15  
16  
1
2
3
4
5
6
7
8
9
11  
12  
13  
14  
15  
16  
10  
10  
1
3 5 7  
6
1
4
5
Figure 2-2 — Rear panel connectors, CrossPoint 1616HVA  
Power connection  
AC power connector — Plug a standard IEC power cord into this connector  
to connect the switcher to a 100 to 240VAC, 50 Hz or 60 Hz power source.  
1
2-2  
CrossPoint Matrix Switchers Installation  
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Video input and output connections  
All video input and output connections to the CrossPoint switchers are made  
with female BNC connectors. Some types of video output devices do not have  
BNC video output connectors. For these cases, a suitable cable or connector  
adapter is necessary between the device output connector and the BNC input  
connector of the CrossPoint.  
RGBHV video inputs — Connect RGBHV video inputs to these BNC  
2
3
connectors for each input.  
RGBHV video outputs — Connect RGBHV video outputs to these BNC  
connectors for each output.  
The CrossPoint Series switchers can also switch RGBS, RGsB, RsGsBs,  
component video, S-video, or composite video by using four, three, two, or one  
BNC. If switching a video format other than RGBHV, ensure that the same  
video planes (R, G, B, H/HV, and/or V) are used on the switcher output as on  
the input.  
The CrossPoint Series Matrix Switchers do not alter the video signal in any  
way. The signal output by the switcher is in the same format as the input.  
Audio input and output connections (HVA models only)  
The captive screw connector can easily be inadvertently plugged partially  
into one receptacle and partially into an adjacent receptacle. This  
misconnection could damage the audio output circuits. Exercise care to  
ensure the captive screw connector is plugged into the desired input or  
output.  
CAUTION  
Connections for balanced and unbalanced audio inputs — Each input has a  
3.5 mm, 5-pole captive screw connector for balanced or  
unbalanced stereo audio input. Connectors are included  
with each CrossPoint switcher, but you must supply the  
audio cable. See figure 2-3 to wire a connector for the  
appropriate input type and impedance level. High  
impedance is generally over 800 ohms.  
4
600 ohms  
Tip  
Ring  
Tip  
Ring  
Tip  
Sleeve  
Sleeve (s)  
Tip  
Sleeve (s)  
Tip  
Tip  
Ring  
Ring  
Sleeve  
600 ohms  
Balanced Input  
(high impedance)  
Balanced Input  
(600 ohms)  
Unbalanced Input  
(high impedance)  
Figure 2-3 — Captive screw connector wiring for inputs  
When making connections for the CrossPoint Series Switcher from existing  
audio cables, see figure 2-4. A mono audio connector consists of the tip and  
sleeve. A stereo audio connector consists of the tip, ring and sleeve. The ring,  
tip, and sleeve wires are also shown on the captive screw audio connector  
diagrams, figure 2-3 and figure 2-5.  
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Tip (+)  
Ring (  
Tip (+)  
-)  
Sleeve (  
)
Sleeve (  
)
3.5 mm Stereo Plug Connector  
RCA Connector  
(balanced)  
Figure 2-4 — Typical audio connectors  
The audio level for each input can be individually set, via the front panel or  
RS-232/422, to ensure that the level on the output does not vary from input to  
input. See chapter 3, Operation, chapter 4, Programmer’s Guide, and chapter 5,  
Matrix Software for details.  
Connections for audio outputs — These 3.5 mm, 5-pole captive screw  
connectors output the selected unamplified, line level audio. Connect audio  
devices, such as an audio amplifier or powered speakers. See figure 2-5 to  
properly wire an output connector.  
5
Tip  
Ring  
Sleeve (s)  
Tip  
Tip  
See caution  
Sleeve  
Tip  
Ring  
See caution  
Balanced Output  
Unbalanced Output  
Figure 2-5 — Captive screw connector wiring for audio output  
Connect the sleeve to ground (Gnd). Connecting the sleeve to a  
negative (-) terminal will damage the audio output circuits.  
CAUTION  
By default, the audio output follows the video switch. Audio breakaway,  
commanded via the front panel, under RS-232/422 control, or Windows-  
based control program, allows you to select from any one of the audio input  
sources. See chapter 3, Operation, chapter 4, Programmer’s Guide, and  
chapter 5, Matrix Software for details.  
RS-232/422 connection  
Remote/RS-232/422 port — Connect a host device, such as a computer or  
6
touch panel control, to the CrossPoint via this  
9-pin D connector for serial RS-232/422 control.  
5
1
1
5
If desired, attach an MCP 1000 remote control  
panel master unit to the switcher’s RS-232/422  
connector. You can also attach an MKP 1000  
9
6
6
Male  
9
Female  
remote keypad or MCP 1000 slave unit to the MCP 1000 master unit. Refer to  
the MCP 1000 Remote Control Panel User’s Manual and the MKP 1000 User’s  
Manual for details.  
See chapter 4, Programmer’s Guide, for definitions of the SIS commands and  
chapter 5, Matrix Software for details on how to install and use the control  
software.  
The CrossPoint Series Matrix Switchers are factory configured for RS-232  
control. To use the switcher under RS-422 control, an internal cable must be  
moved. See Appendix B for the procedure for shifting the cable.  
Additional rear panel views  
The following figures show the rear panels of all CrossPoint switchers, except for  
the CrossPoint 128HVA, which is shown in figure 2-1, and the CrossPoint  
1616HVA, which is shown in figure 2-2.  
2-4  
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1
2
3
4
5
6
7
8
1
2
3
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5
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8
INPUTS  
Figure 2-6 — Rear panel view, CrossPoint 84HV  
1
2
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8
1
2
3
4
5
6
7
INPUTS  
4
1
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8
1
2
3
4
Figure 2-7 — Rear panel view, CrossPoint 84HVA  
1
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INPUTS  
Figure 2-8 — Rear panel view, CrossPoint 88HV  
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INPUTS  
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1
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1
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8
Figure 2-9 — Rear panel view, CrossPoint 88HVA  
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2
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8
9
10  
11  
12  
1
2
3
4
5
6
7
Figure 2-10 — Rear panel view, CrossPoint 124HV  
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Installation, cont’d  
1
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Figure 2-11 — Rear panel view, CrossPoint 124HVA  
1
2
3
4
5
6
7
8
9
10  
11  
12  
1
2
3
4
5
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7
8
Figure 2-12 — Rear panel view, CrossPoint 128HV  
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14  
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10  
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3 5 7  
Figure 2-13 — Rear panel view, CrossPoint 168HV  
2-6  
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1
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3 5 7  
Figure 2-14 — Rear panel view, CrossPoint 168HVA  
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Figure 2-15 — Rear panel view, CrossPoint 1616HV  
CrossPoint Matrix Switchers • Installation  
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Installation, cont’d  
2-8  
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CrossPoint Matrix Switchers  
Chapter Three  
3
Operation  
Front Panel Controls and Indicators  
Front Panel Operations  
Rear Panel Controls  
Troubleshooting  
Worksheets  
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Operation  
Front Panel Controls and Indicators  
The front panel controls (figure 3-1 and figure 3-2) are grouped into two sets. The  
input and output buttons and LED indicators are grouped on the left side of the  
control panel. The control buttons and input/output (I/O) selection buttons and  
indicators are grouped on the right side of the panel.  
While the number of inputs and outputs varies depending on the size of the  
matrix, there are only two front panel arrangements. The CrossPoint 84, 88,  
124, and 128 have 12 input buttons and 8 output buttons (figure 3-1). The  
CrossPoint 168 and 1616 have 16 input buttons and 16 output buttons  
(figure 3-2).  
1
9
INPUTS  
CONTROL  
I/O  
INPUTS  
1
2
3
4
5
6
7
8
9
10  
11  
12  
CONTROL  
I/O  
ENTER  
PRESET  
VIEW  
ESC  
RGBHV  
AUDIO  
1
2
3
4
5
6
7
8
OUTPUTS  
OUTPUTS  
CROSSPOINT MATRIX SERIES SWITCHER  
2
9
3
4
5
6
7
8
Figure 3-1 — Front panel, CrossPoint 128 HVA  
1
9
INPUTS  
CONTROL  
I/O  
RGBHV  
OUTPUTS  
2
9
3
4
5
6
7
8
Figure 3-2 — Front Panel, CrossPoint 1616 HVA  
Definitions  
The following terms apply to Extron Matrix Switchers, and are used throughout  
this manual:  
Tie — An input-to-output connection.  
Set of ties — An input tied to two or more outputs. (An output can never be  
tied to more than one input.)  
Configuration — May consist of one tie or one or more sets of ties.  
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Current configuration — The configuration that is currently being used (also  
called configuration 0).  
Global memory preset — A configuration that has been stored. Up to  
twelve global memory presets (CrossPoint 84, 88, 124, and 128) or sixteen  
global memory presets (CrossPoint 168 and 1616) can be stored in memory.  
The input buttons select the desired preset memory location to load or  
retrieve a preset. When a preset is retrieved from memory, it becomes the  
current configuration. One preset can be assigned to each input button.  
Input buttons, output buttons, and LEDs  
If the switcher has fewer inputs and outputs than input and output buttons  
and LEDs, only the applicable buttons and LEDs perform the function of  
selecting and identifying an input or output.  
Input 1 through 12 (16) buttons and LEDs — The input buttons have two  
independent functions: to select an input and to select a preset. The input  
LEDs identify selected inputs. A more detailed explanation of the two  
functions is included in Front Panel Operations beginning on page 3-5.  
1
2
Output 1 through 8 (16) buttons and LEDs — The output buttons and LEDs  
select and identify outputs. On HVA models, the output LEDs also display  
the user-adjustable audio level of the selected input. A more detailed  
explanation of the two functions is included in Front Panel Operations  
beginning on page 3-5.  
Control buttons and LEDs  
Enter button — The Enter button saves changes when you set up a new  
3
4
5
configuration. To create a simple configuration, specify video, audio, or both  
(see controls (7) and (8)); press the desired input button (1); press the desired  
output button(s) (2); and press the Enter button.  
Preset button and LED — The Preset button saves a configuration as a preset  
or recalls and makes current a previously defined preset. The Preset LED  
indicates save mode when it is blinking and recall mode when it lights  
steadily.  
View button and LED — The View button selects a view-only mode that  
allows the display of the current CrossPoint configurations and provides a  
way to mute and unmute video and audio outputs. The view-only mode  
helps prevent changing configurations by accident. The View LED indicates  
that the CrossPoint is in view-only mode.  
In view-only mode, pressing any input button (1) or output (2) button lights  
the LEDs for the input and all outputs that are a part of that set of ties.  
Pressing the button for any unassigned output lights only the output LEDs for  
all of the unassigned outputs. No input LED is lit.  
As a secondary function on HVA models, the View button decrements the  
audio level of the selected input. In audio adjustment mode, the View LED  
indicates a negative (-) attenuation value. A more detailed explanation of  
audio level adjustment is included in Viewing and adjusting the audio level (HVA  
models only) on page 3-13.  
Esc button and LED — The Esc button cancels operations or selections in  
progress and resets the front panel LEDs. The Esc button does not reset the  
current configuration, the RGBHV and Audio LEDs, any presets, or any audio  
gain/attenuation settings. The Esc LED flashes once after the Esc button is  
pressed and released to indicate the escape function.  
6
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Operation, cont’d  
As a secondary function on HVA models, the Esc button increments the audio  
level of the selected input. In audio adjust mode, the Esc LED indicates a  
positive (+) gain value. A more detailed explanation of audio level  
adjustment is included in Viewing and adjusting the audio level (HVA models only)  
on page 3-13.  
I/O controls  
When creating or viewing a configuration, you must specify whether the  
configuration applies to video, audio, or both. This is done with the RGBHV (7)  
and Audio (8) buttons.  
Although present, the Audio button has no function on HV models.  
RGBHV button and LED — The RGBHV button selects and deselects video  
for a configuration being created or viewed. The RGBHV LED lights to  
indicate that video is available for configuration or viewing.  
7
8
Audio button and LED — The Audio button selects and deselects audio for a  
configuration that is being created or viewed. The Audio LED lights to  
indicate that the audio configuration follows the video configuration. The  
Audio LED blinks to indicate that the audio configuration is broken away  
from the video configuration.  
As a secondary function, the Audio button selects the audio level display/  
adjust mode. Press and hold the Audio button until the Audio LED begins to  
blink. If the RGBHV LED was lit, it turns off. Select an input. The current  
audio level setting for the selected input is displayed in the output LEDs. The  
audio level for the selected input can be incremented and decremented by  
pressing the View (5) and Esc (6) buttons. A more detailed explanation of  
audio level adjustment is included in Viewing and adjusting the audio level (HVA  
models only) on page 3-13.  
Front panel I/O label windows  
Input and output label windows — These translucent panels can be removed  
9
and replaced to insert labels behind the panels. To remove a panel, insert the  
Phillips-head end of an Extron tweeker or small Phillips-head screwdriver  
into the hole in one end of the panel, and gently slide the tab on the edge of  
the panel out of the recess in the switcher housing.  
Input and output labels can be created easily with Extron’s button label  
generator software, which ships with every Extron Matrix Switcher, or with  
any Brother P-Touch labeler. Each input and output can be labeled with  
names, alphanumeric characters, or even color bitmaps for easy and intuitive  
input and output selection (figure 3-3). See chapter 5, Matrix Software, for  
details on using the label software.  
Rack DVD  
(DVS 100)  
INPUTS  
1
2
3
4
5
6
7
8
Figure 3-3 — Sample label  
3-4  
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Front Panel Operations  
The following paragraphs detail the power-up process and then provide sample  
procedures for creating ties, sets of ties, and configurations; changing a  
configuration; viewing ties, sets of ties, and configurations; saving a preset;  
recalling a preset; and viewing and adjusting the audio level.  
Power  
On all models, power is automatically applied when the power cord is connected to  
an AC source. When AC power is applied, the switcher performs a self-test that  
blinks the front panel LEDs during the test. An error-free power up self-test  
sequence leaves the RGBHV and/or the Audio LED(s) on, depending on the  
model, and all other LEDs off.  
The current configuration and all presets are saved in non-volatile memory. When  
power is applied, the last current configuration is retrieved. The previous presets  
remain intact.  
If an error occurs during the self-test, the switcher locks up and will not operate. If  
your switcher locks up on power-up, call the Extron S3 Sales & Technical Support  
Hotline.  
Creating a configuration  
The current configuration can be changed using the front panel buttons. To change  
the current configuration, do the following:  
1.  
2.  
3.  
Press the Esc button to clear any input LEDs, output LEDs, or control LEDs  
that may be on.  
Select to configure video, audio, or both by pressing the RGBHV and/or  
Audio buttons.  
Select the desired input and output(s) by pressing the input and output  
buttons.  
4.  
5.  
Press and release the Enter button.  
Repeat steps 1 through 4 to create additional ties until the desired  
configuration is complete.  
1. Only one video input and one audio input can be tied to an output.  
2. If a tie is made between an input and an output, and the selected output  
was previously tied to another input, the older tie is broken in favor of the  
newer tie.  
3. To indicate current ties, output LEDs light when an input is selected. To  
clear unwanted outputs press and release the associated output buttons.  
4. If, when configuring video and audio ties, the Audio LED blinks and the  
RGBHV LED is on after selecting an input or output, the LEDs indicate  
audio breakaway, meaning that the audio ties are not the same as the video  
ties for that input.  
5. If an input with no tie is selected, only that input’s LED lights.  
6. When the RGBHV and Audio LEDs are on, if an input with an audio tie  
but no video tie is selected, the input’s LED lights and the Audio LED  
blinks.  
7. As each output is selected, the associated output LED blinks to indicate a  
tentative tie. LEDs for output(s) that were already tied to the input light  
steadily. Outputs that are already tied can be left on, along with new  
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Operation, cont’d  
blinking selections, or toggled off by pressing the associated output  
button.  
Example 1: Create a set of video and audio ties  
See figure 3-4 and the following steps for an example in which input 5 is tied to  
outputs 3, 4, and 8.  
This example assumes that there are no ties in the current configuration.  
5
LED key:  
= off,  
= on,  
B
= blinking,  
Press  
Press  
Press  
F
= flash once  
B
C
RGBHV AUDIO  
INPUTS  
1
1
2
3
4
5
6
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8
9
10  
11  
12  
CONTROL  
I/O  
2
3
4
5
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8
ENTER PRESET VIEW  
ESC  
RGBHV AUDIO  
OUTPUTS  
F
B
B
B
Press  
Press  
Press  
Press  
Press  
D
E
A
3
ENTER  
ESC  
4
8
Figure 3-4 — Example 1: Creating a tie  
Press and release the Esc button. The Esc LED flashes once.  
A
B
If necessary to select video and audio for the tie, press and release the RGBHV  
and Audio buttons until the RGBHV and Audio LEDs light.  
Press and release the input 5 button. The input 5 LED lights.  
C
D
Press and release the output 3, output 4, and output 8 buttons. The output 3,  
output 4, and output 8 LEDs blink to indicate a tentative tie.  
The entire set of ties can be aborted at this point by pressing and releasing the  
Esc button. The Esc LED flashes once.  
Press and release the Enter button. The input and output LEDs turn off. The  
current configuration is now defined as video and audio input 5 tied to video  
and audio output 3, output 4, and output 8.  
E
Example 2: Add a tie to a set of video and audio ties  
See figure 3-5 and the following steps for an example in which a new video tie is  
added to the current configuration.  
Press and release the Esc button. The Esc LED flashes once.  
A
B
If it is necessary to select video-only for the tie, press and release the RGBHV  
and Audio buttons until the RGBHV LED lights and the Audio LED is off.  
Press and release the input 5 button. The input 5 LED lights. If the steps in  
Example 1 have been completed, the output 3, output 4, and output 8 LEDs  
light to indicate ties created in Example 1.  
C
Press and release the output 1 button. The output 1 LED blinks to indicate a  
tentative tie.  
D
E
Press and release the Enter button. The input and output LEDs turn off. The  
current configuration is now defined as video input 5 tied to video output 1,  
3-6  
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output 3, output 4, and output 8; and audio input 5 tied to audio output 3,  
output 4, and output 8.  
5
LED key:  
= off,  
= on,  
B
= blinking,  
Press  
Press  
F
= flash once  
B
C
RGBHV  
INPUTS  
1
2
2
3
4
5
6
7
8
9
10  
11  
12  
CONTROL  
I/O  
1
3
4
5
6
7
8
ENTER PRESET VIEW  
ESC  
RGBHV AUDIO  
OUTPUTS  
C
C
F
Press  
Press  
3
4
8
B
Press  
E
A
D
ENTER  
ESC  
1
Figure 3-5 — Example 2: Adding a video tie  
Example 3: Remove a tie from a set of video and audio ties  
See figure 3-6 and the following steps for an example in which an existing audio tie  
is removed from the current configuration.  
5
LED key:  
= off,  
= on,  
Press  
F
Press  
= flash once  
B
C
AUDIO  
INPUTS  
1
1
2
2
3
4
5
6
7
8
9
10  
11  
12  
CONTROL  
I/O  
3
4
5
6
7
8
ENTER PRESET VIEW  
ESC  
RGBHV AUDIO  
OUTPUTS  
C
C
F
Press  
3
4
8
A
ESC  
Figure 3-6 — Example 3: Selecting audio, selecting input 5  
Press and release the Esc button. The Esc LED flashes once.  
A
B
If necessary to select audio-only for the tie, press and release the RGBHV and  
Audio buttons until the RGBHV LED is off and the Audio LED lights.  
Press and release the input 5 button. The input 5 LED lights. If the steps in  
Example 1 have been completed, the output 3, output 4, and output 8 LEDs  
light to indicate ties created in Example 1.  
C
D
The output 1 LED does not light even if the steps in Example 2 were completed  
because Example 2 added a video tie only.  
Press and release the output 4 button (figure 3-7). The output 4 LED turns off,  
while the output 3 and output 8 LEDs remain lit.  
CrossPoint Matrix Switchers • Operation  
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Operation, cont’d  
5
LED key:  
= off,  
= on,  
INPUTS  
1
1
2
2
3
4
4
5
6
7
8
9
10  
11  
12  
AUDIO  
CONTROL  
I/O  
3
5
6
7
8
ENTER PRESET VIEW  
ESC  
RGBHV AUDIO  
OUTPUTS  
Press  
Press  
3
8
D
E
4
ENTER  
Figure 3-7 — Example 3, step D: Removing an audio tie  
Press and release the Enter button. The input and output LEDs turn off. The  
current configuration is now defined as video input 5 tied to video output 1,  
output 3, output 4, and output 8; and audio input 5 tied to audio output 3 and  
output 8.  
E
Viewing a configuration  
The current configuration can be viewed using the front panel buttons. The view-  
only mode prevents inadvertent changes to the current configuration. View-only  
mode also provides a way to mute video and audio outputs (see Muting and  
unmuting video and/or audio in this chapter.  
To view the current configuration, do the following:  
1.  
Press the Esc button to clear any input LEDs, output LEDs, or control LEDs  
that may be on.  
2.  
3.  
Press and release the View button.  
Select video, audio, or both to view by pressing the RGBHV and Audio  
buttons.  
4.  
Select the desired input or output(s) for which ties need to be viewed by  
pressing the input and output buttons.  
1. To see all ties of the current configuration, press and release each input  
and output button, one at a time, with the RGBHV and Audio LEDs on.  
2. In view-only mode, you can view video and audio, video-only, or audio-  
only ties. Pressing and releasing the RGBHV and Audio buttons toggles  
each on and off.  
3. If, when you view video and audio ties, the Audio LED blinks and the  
RGBHV LED is on after selecting an input or output, the LEDs indicate  
that the audio ties are not the same as the video ties for that input (audio  
breakaway is active). Toggle the RGBHV LED off by pressing and  
releasing the RGBHV button.  
4. When you enter view-only mode, the output LEDs turn on for all outputs  
without ties. Likewise, when an output button is pushed for which there  
are no ties, the output LEDs turn on for all outputs without ties. The  
blinking Audio LED indicates audio breakaway for one or more of those  
outputs.  
Example 4: View video and audio, audio-only, and video-only ties  
See figure 3-8, figure 3-9, figure 3-10, and figure 3-11 and the following steps for an  
example of viewing the video and audio, audio-only, and video-only ties in the  
current configuration.  
3-8  
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LED key:  
= off,  
= on,  
Press  
Press  
F
= flashes once  
C
Press  
RGBHV AUDIO  
B
INPUTS  
1
1
2
3
3
4
5
6
7
8
9
10  
11  
12  
VIEW  
CONTROL  
I/O  
2
4
5
6
7
8
ENTER PRESET VIEW  
ESC  
RGBHV AUDIO  
OUTPUTS  
F
C
Press  
2
5
6
7
A
ESC  
Figure 3-8 — Example 4: Viewing the current configuration, no input  
selected  
Example 4 shows the process of viewing the current configuration after the  
steps in Examples 1, 2, and 3 have been performed.  
Press and release the Esc button. The Esc LED flashes once.  
A
B
Press and release the View button to enter view-only mode. The View LED  
lights.  
If necessary to select both video and audio for viewing, press and release the  
RGBHV and Audio buttons until the RGBHV LED and Audio LED light.  
With no input LED selected, all output LEDs that have no established ties  
light.  
C
Press and release the input 5 button (figure 3-9). The input 5 LED lights.  
D
If ties are established for input 5, all output LEDs toggle; outputs with no ties  
turn off and the LEDs associated with all outputs tied to input 5 (audio, video,  
or audio and video ties) light. If no ties are established for input 5, all output  
LEDs turn off.  
If audio is broken away, the Audio LED blinks.  
5
Press  
LED key:  
= off,  
= on,  
B
= blinking  
B
D
D
RGBHV AUDIO  
INPUTS  
7
1
2
2
3
3
4
5
6
8
9
10  
11  
12  
CONTROL  
I/O  
1
4
5
6
7
8
ENTER PRESET VIEW  
ESC  
RGBHV AUDIO  
OUTPUTS  
D
1
3
4
8
Figure 3-9 — Example 4, step D: Viewing the current configuration,  
video and audio  
A set of ties can also be viewed by selecting a tied output. To demonstrate this,  
note the number of a lit output LED and press and release the output button  
for an unlit (untied) output LED. Observe that all of the untied outputs light.  
Then press the output button for the output LED noted previously and observe  
CrossPoint Matrix Switchers • Operation  
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Operation, cont’d  
that the selected output LED, the tied input LED (input 5), and the output  
LEDs light for all of the outputs that are tied to the input.  
Press and release the RGBHV button to toggle the Video LED off (figure 3-10).  
If audio is broken away, the Audio LED stops blinking and lights.  
E
If audio ties are established for input 5, the output LEDs for all audio outputs  
tied to input 5 light. If no ties are established for input 5, all output LEDs turn  
off.  
LED key:  
= off,  
= on  
Press  
E
INPUTS  
7
1
1
2
3
4
5
6
8
9
10  
11  
12  
RGBHV AUDIO  
CONTROL  
I/O  
2
3
4
5
6
7
8
ENTER PRESET VIEW  
ESC  
RGBHV AUDIO  
OUTPUTS  
E
3
8
Figure 3-10 — Example 4, step E: Viewing the current configuration,  
audio-only  
Press and release the RGBHV and Audio buttons to toggle the Video LED on  
and the Audio LED off (figure 3-11).  
F
If video ties are established for input 5, the output LEDs for all video outputs  
tied to input 5 light. If no ties are established for input 5, all output LEDs turn  
off.  
LED key:  
= off,  
= on  
Press  
Press  
F
INPUTS  
7
1
2
2
3
4
5
6
8
9
10  
11  
12  
RGBHV AUDIO  
CONTROL  
I/O  
1
3
4
5
6
7
8
ENTER PRESET VIEW  
ESC  
RGBHV AUDIO  
OUTPUTS  
F
1
3
4
8
Figure 3-11 — Example 4, step F: Viewing the current configuration,  
video-only  
Muting and unmuting video and/or audio  
Individual outputs can be muted or unmuted by doing the following:  
1.  
Press the Esc button to clear any input LEDs, output LEDs, or control LEDs  
that may be on.  
2.  
3.  
Press and release the View button.  
Select video, audio, or both to mute or unmute by pressing the RGBHV  
and/or Audio buttons.  
4.  
One at a time, press and hold the output button(s) for the desired output(s)  
for approximately 2 seconds. The output LED(s) for the selected output(s)  
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blink to indicate the mute or return to their previous state to indicate the  
unmute.  
5.  
Press and release the View button to return to normal switcher operation.  
1. You can mute video and audio, video-only, or audio-only outputs.  
Pressing and releasing the RGBHV and Audio buttons toggles each  
selection on and off.  
2. When you enter view-only mode, the output LEDs turn on for all outputs  
without ties.  
3. The video mute function mutes the R, G, and B planes only; the H and V  
planes are still active.  
4. Mutes are not saved to non-volatile memory. When power is removed  
and restored, the mute settings are lost.  
Example 5: Muting and unmuting an output  
See figure 3-8, on page 3-9, and figure 3-12 and the following steps for an example  
of muting and unmuting several CrossPoint switcher outputs.  
Figure 3-8 shows the process of viewing the current configuration after the  
steps in Examples 1, 2, and 3 have been completed.  
Press and release the Esc button. The Esc LED flashes once.  
A
B
Press and release the View button to enter view-only mode. The View LED  
lights.  
To select both video and audio for viewing, if necessary, press and release the  
RGBHV and Audio buttons until the RGBHV LED and Audio LED light.  
With no input LED selected, all output LEDs that have no established ties  
light.  
C
One at a time, press and hold the Output 3 and Output 4 buttons (figure 3-12)  
for approximately 2 seconds until the associated output LED begins to blink.  
The output 3 and output 4 video and audio signals are muted.  
D
Figure 3-12 shows only the indications directly related to the mute operation.  
Indications from existing ties are not shown to avoid confusion.  
One at a time, press and hold the Output 3 and Output 4 LEDs for  
approximately 2 seconds until the associated output LED lights steadily. The  
output 3 and output 4 video and audio signals are unmuted.  
E
F
Press and release the View button to exit view-only mode. The View LED and  
all input and output LEDs go out.  
CrossPoint Matrix Switchers • Operation 3-11  
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Operation, cont’d  
Press  
F
INPUTS  
7
1
1
2
3
4
4
5
5
6
8
8
9
10  
11  
12  
VIEW  
CONTROL  
I/O  
2
3
6
7
ENTER PRESET VIEW  
ESC  
RGBHV AUDIO  
OUTPUTS  
B
B
D
D
Hold  
Hold  
3
4
LED key:  
= off,  
= on,  
B
= blinking,  
E
E
Hold  
Hold  
3
3
4
4
F
Figure 3-12 — Example 5, step D: Muting and unmuting outputs  
Using presets  
The current configuration (configuration 0) can be saved as a preset in any one of  
12 preset memory addresses (CrossPoint 84, 88, 124, and 128) or 16 preset memory  
addresses (CrossPoint 168 and 1616). Each CrossPoint switcher has as many  
presets as input buttons.  
1. Only the audio and video ties are stored and recalled; audio gain settings  
are not saved, and do not change when a preset is recalled.  
2. Presets cannot be viewed from the front panel unless recalled as the  
current configuration. Presets can be viewed using Extron’s Windows-  
based control program, see chapter 5, Matrix Software, for more details.  
3. The current configuration and all presets are stored in non-volatile  
memory. When power is removed and restored, the current configuration  
is still active and all presets are retained.  
4. When a preset is recalled, it replaces the current configuration, which is  
lost unless it is also stored as a preset. The recalled preset overwrites all of  
the current configuration ties in favor of the preset configuration ties.  
Example 6: Save a preset  
See figure 3-13 and the following steps for an example of saving the current  
configuration as a preset.  
1
C
F
LED key:  
= off,  
= on,  
B
= blinking,  
Press  
F
B
F
= flash once  
Press  
Hold  
C
B
A
INPUTS  
1
1
2
2
3
3
4
5
6
7
8
8
9
10  
11  
12  
PRESET  
ESC  
CONTROL  
I/O  
4
5
6
7
ENTER PRESET VIEW  
ESC  
RGBHV AUDIO  
OUTPUTS  
Figure 3-13 — Example 6: Saving the current configuration as preset 1  
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Press and release the Esc button. The Esc LED flashes once.  
A
B
Press and hold the Preset button for approximately 2 seconds until the Preset  
LED begins to blink, then release the Preset button.  
Press and release the input 1 button. The input 1 LED flashes once. The  
Preset LED turns off.  
C
Example 7: Recall a preset  
See figure 3-14 and the following steps for an example of recalling a preset to  
become the current configuration.  
1
C
F
LED key:  
= off,  
= on  
Press  
F
F
= on for 2 seconds, then off  
Press  
Press  
C
B
A
INPUTS  
1
1
2
3
4
5
6
7
8
9
10  
11  
12  
PRESET  
ESC  
CONTROL  
I/O  
2
3
4
5
6
7
8
ENTER PRESET VIEW  
ESC  
RGBHV AUDIO  
OUTPUTS  
Figure 3-14 — Example 7: Recalling preset 1  
Press and release the Esc button. The Esc LED flashes once.  
Press and release the Preset button. The Preset LED lights.  
A
B
C
Press and release the input 1 button. The input 1 LED flashes once. The  
Preset LED turns off. The configuration stored in memory location 1 is now  
the current configuration and can be viewed in the view-only mode (Example  
4).  
Viewing and adjusting the audio level (HVA models only)  
On HVA models, the audio level of each input can be displayed and adjusted  
through a range of -15dB to +9dB to ensure that there is no noticeable volume  
difference among sources. The audio level can be adjusted from the front panel or  
by using Extron’s Windows-based control program.  
1.  
Press and hold the Audio button until the Audio LED begins to blink, then  
release the Audio button.  
2.  
Press and release an input button to select an input. The audio level for the  
selected input is displayed in the output LEDs and the polarity (+ or -) is  
displayed in the View or Esc LEDs.  
3.  
4.  
Press and release the Esc ( ) and View ( ) buttons to increase and decrease  
the audio level.  
Press and release the Audio button to exit the audio display and adjust mode.  
The Audio LED stops blinking and turns off.  
1. There is one audio level setting per input. The audio level setting is  
shared by the left and right audio inputs.  
2. The audio level settings are stored in non-volatile memory. When power  
is removed and restored, the audio level settings are retained.  
Example 8: View and adjust an audio level  
See figure 3-15, figure 3-17, and the following steps for an example of viewing and  
adjusting the audio level. Audio gain and attenuation is displayed differently on  
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Operation, cont’d  
the CrossPoint 168 and 1616, but the steps for displaying the value are the same.  
For this reason, figure 3-16 and figure 3-18 show the indications displayed on the  
CrossPoint 168 and 1616 without duplicating all of the actions shown in figure 3-15  
and figure 3-17.  
LED key:  
= off (value 0 dB),  
= on (value 2dB),  
B
= blinking (value 1dB),  
= flash once  
5
F
Press  
B
Press  
C
B
C
B
INPUTS  
1
1
2
2
3
3
4
5
6
7
8
8
9
10  
11  
12  
AUDIO  
I/O  
CONTROL  
4
5
6
7
ENTER PRESET VIEW  
ESC  
RGBHV AUDIO  
OUTPUTS  
F
C
Press  
+8dB  
A
ESC  
Figure 3-15 — Example 8: Viewing the audio level, CrossPoint 84, 88,  
124, and 128  
Press and release the Esc button. The Esc LED flashes once.  
A
Press and hold the Audio button for  
approximately 2 seconds until the Audio  
LED begins to blink, then release the  
Audio button.  
B
CrossPoint 84, 88, 124, 128  
Output LED  
View Esc  
dB  
+9  
1
2
3
4
5
6
7
8
B
B
B
+8  
+7  
+6  
+5  
+4  
+3  
+2  
+1  
0
Press and release the input 5 button. The  
input 5 LED lights. The audio level for  
the selected input is displayed in the  
output LEDs. The polarity is indicated  
by either the Esc ( ) or View ( ) LED  
blinking.  
C
B
B
B
B
B
B
B
B
On the CrossPoint 84, 88, 124, and 128,  
each output LED indicates 1dB when  
blinking and 2dB when lit.  
B
B
B
B
B
On the CrossPoint 168 and 1616, each  
output LED indicates 1dB when lit.  
-1  
B
-2  
B
The blinking Esc ( ) LED indicates a  
positive (gain) level. The blinking  
View ( ) LED indicates a negative  
(attenuation) level.  
B
B
-3  
-4  
B
B
B
-5  
B
-6  
Figure 3-15 and figure 3-16 show an  
audio level of +8dB displayed in the  
output LEDs on the two different  
CrossPoint front panels.  
B
B
-7  
-8  
B
B
B
-9  
B
-10  
-11  
-12  
-13  
-14  
-15  
B
B
B
B
B
B
B
B
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B
C
B
LED key:  
= off (value 0dB),  
= on (value 1dB)  
= blinking,  
5
B
TROL  
VIEW  
I/O  
INPUTS  
1
1
2
2
3
3
4
4
5
6
6
7
7
8
9
10  
11  
12  
13  
14  
15  
16  
16  
ESC  
RGBHV AUDIO  
5
8
9
10  
11  
12  
13  
14  
15  
OUTPUTS  
C
+8dB  
Figure 3-16 — +8dB displayed, CrossPoint 168 and 1616  
Press and release the View ( ) button once to decrease the audio level  
D
displayed in the output LEDs by 1dB. Press and release the View ( ) button  
several more times to decrease the audio level displayed in the output LEDs  
by an additional 1dB per button push. Note the output LED, View LED, and  
Esc LED changes that occur each time the View ( ) button is pressed and  
released. Figure 3-17 and figure 3-18 show the result of pressing the View (  
button a total of 9 times. Both figures show an audio level of -1dB. Note that  
the Esc ( ) LED has turned off and that the View ( ) LED is blinking to  
indicate a negative level.  
)
Press  
LED key:  
= off (value 0 dB),  
= on (value 2dB)  
B
= blinking (value 1dB),  
E
RGBHV AUDIO  
B
D
INPUTS  
1
2
2
3
3
4
4
5
6
7
8
8
9
10  
11  
12  
CONTROL  
I/O  
1
5
6
7
ENTER PRESET VIEW  
ESC  
RGBHV AUDIO  
OUTPUTS  
B
D
D
-1dB  
Press  
VIEW  
9 times  
Figure 3-17 — Example 8, step D: Adjusting the audio level, CrossPoint  
84, 88, 124, and 128  
B
D
B
LED key:  
= off (value 0dB),  
= on (value 1dB)  
= blinking,  
5
B
TROL  
VIEW  
I/O  
INPUTS  
1
2
2
3
3
4
4
5
6
6
7
7
8
9
10  
10  
11  
11  
12  
13  
13  
14  
15  
16  
16  
ESC  
RGBHV AUDIO  
1
5
8
9
12  
14  
15  
OUTPUTS  
D
-1dB  
Figure 3-18 — -1dB displayed, CrossPoint 168 and CrossPoint 1616  
CrossPoint Matrix Switchers • Operation 3-15  
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Operation, cont’d  
If another input button is pressed and released, the level value for the current  
input is saved and level value for the newly selected input is displayed.  
Press and release the Audio button. The Audio LED stops blinking and the  
View ( ) LED (if lit), the Esc ( ) LED (if lit), the selected input LED, and all  
output LEDs turn off.  
E
Both the RGBHV and Audio LEDs light.  
Front panel security lockout (executive mode)  
The front panel security lockout limits the operation of the CrossPoint switcher  
from the front panel. When the switcher is locked, all of the front panel functions  
are disabled except for the view-only mode functions. See Viewing a configuration  
on page 3-8. Other than in view-only mode, if the user pushes a front panel button  
when the switcher is locked, that button’s associated LED flashes twice and goes  
out.  
To toggle the security lockout on or off, press and hold the RGBHV and Audio  
buttons for approximately two seconds. The RGBHV and Audio LEDs blink twice  
to indicate the mode change. Release the RGBHV and Audio buttons. To toggle  
the lockout state again, press and hold the RGBHV and Audio buttons again.  
System reset to factory defaults  
To reset the switcher to the factory default settings, press and hold the Esc button  
on the front panel while AC power is being applied. Continue to hold the Esc  
button until the power up sequence is completed (all LEDs turn off, the Video and  
Audio LEDs turn on, the Esc LED blinks, and the Power LED (if equipped) turns  
on). System reset clears all ties and presets and sets all audio gain levels to unity  
gain (+0dB).  
Rear Panel Controls  
The CrossPoint 168 and 1616 have sync termination switches on the rear panel for  
inputs 1, 3, 5, and 7. The switches provide a way to condition  
16  
non-TTL sync levels greater than 5 Vp-p, enabling the sync to be  
properly passed from input to selected output(s). The  
1
3 5  
7
15  
16  
CrossPoints have two sets of sync termination switches; one for  
horizontal or combined sync and a second set for vertical sync.  
Each switch provides the option of selecting either 510 ohms or  
75 ohms. The 75 ohms position is required only for an input  
with non-TTL sync, greater than 5V p-p. The normal position is  
510 ohms.  
1
3 5  
7
An input that produces an out-of-sync display, a display that is rolling  
vertically and/or tearing horizontally, could indicate a non-TTL sync input. A  
device is known to output non-TTL sync levels (greater than 5V p-p) should be  
connected to one of the inputs with sync termination, and the termination  
switches for that input should be set to the 75 ohm position. If you’re not sure,  
check the specifications in the user’s manual for the input device.  
Troubleshooting  
This paragraph gives recommendations on what to do if you have problems  
operating the CrossPoint, and it provides examples and descriptions for some  
image problems you may encounter.  
3-16 CrossPoint Matrix Switchers • Operation  
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General checks  
1.  
Ensure that all devices are plugged in and powered on. The switcher is  
receiving power if one of the input LEDs is lit.  
2.  
3.  
4.  
5.  
Ensure an active input is selected for output on the switcher.  
Ensure that the proper signal format is supplied.  
Check the cabling and make corrections as necessary.  
Call the Extron S3 Sales & Technical Support Hotline if necessary.  
Plasma display S-video problem  
Extron has encountered a problem with the S-video output by some video  
conference codecs, when it is switched using a CrossPoint. Some codecs change the  
DC offset on the chrominance (C) so that it is very different from the level on the  
luminance (Y). This can cause a plasma display to come up in the wrong size  
mode.  
With the matrix switcher taken out of the system, the plasma works fine. It looks  
like a Extron problem, but it is not. The matrix switcher boosts the bad codec  
output, which makes the plasma go to the wrong setting.  
Solution: Try placing an Extron video DC block adapter, part #26-495-01, on the  
luminance (Y) input to the switcher from the codec.  
Worksheets  
Rather than trying to remember the configuration for each preset, use worksheets  
to record this information. Make copies of the blank worksheets on page 3-21 and  
use one for each preset configuration. The forms accommodate all of the  
CrossPoint models. Cross off all unused or inactive inputs and outputs. Use  
different colors for video and audio.  
Worksheet example 1: Entering system equipment  
Figure 3-19 shows a worksheet for a CrossPoint 128 HVA in a fictional organization  
with the system hardware annotated. Inputs 10 and 11 and output 7 have no  
connections in this organization, so they have been crossed out on the worksheet.  
On this example, preset 3 is used for the weekly status meeting. Choose your own  
method of notation.  
Input sources  
1
1
2
2
3
3
4
4
5
5
6
6
7
7
8
8
9
9
10  
10  
11  
11  
12  
13  
Output destinations  
Preset #  
Title:  
Video:  
Audio:  
Fill in the preset number and use colors, or dashes, etc. to make connecting lines.  
Indicate if the configuration is for Video, Audio, or both.  
Figure 3-19 — Worksheet example 1: System equipment  
CrossPoint Matrix Switchers • Operation 3-17  
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Operation, cont’d  
Worksheet example 2: Drawing ties  
Figure 3-20 continues from worksheet example 1 by showing the video and audio  
ties that make up the configuration of preset 3, a solid ink line shows video ties,  
and a dashed pencil line shows the audio ties. In this example, the image of the  
presenter, from the main podium camera (input 1), is displayed in the main hall  
(output 1), to the overflow crowd in the conference room (output 4), and in the  
lobby (output 8). The image is also tied to the VCR (output 6). The presenter has a  
presentation on her laptop computer (input 4) that is displayed in the main hall  
(output 2) and locally on the podium (output 3). The audio from her microphone  
(input 3) is played in the hall (output 1), in the conference room (output 4), and sent  
to the VCR. Classical music from the CD player (input 5) is being played in the  
background in the main hall on sound system #2 (output 5), and in the lobby  
(output 8).  
Input sources  
1
1
2
2
3
3
4
4
5
5
6
6
7
7
8
8
9
9
10  
10  
11  
11  
12  
13  
Output destinations  
Preset #  
Title:  
Video:  
Audio:  
Fill in the preset number and use colors, or dashes, etc. to make connecting lines.  
Indicate if the configuration is for Video, Audio, or both.  
Figure 3-20 — Worksheet example 2: Status meeting configuration  
3-18 CrossPoint Matrix Switchers • Operation  
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Worksheet example 3: Test configuration  
The A/V system in our fictional organization needs to be fine tuned on a regular  
basis. Figure 3-21 shows a typical test configuration, with an Extron video test  
generator (input 12) generating a test pattern to all monitors (outputs 1, 2, 3, 4, and  
8). Sound checks are run from the CD player (input 5) to all audio systems (outputs  
1, 2, 4, 5, and 8).  
Input sources  
1
1
2
2
3
3
4
4
5
5
6
6
7
7
8
8
9
9
10  
10  
11  
11  
12  
13  
Output destinations  
2
System test  
Preset #  
Title:  
Video:  
Audio:  
Fill in the preset number and use colors, or dashes, etc. to make connecting lines.  
Indicate if the configuration is for Video, Audio, or both.  
Figure 3-21 — Worksheet example 3: Test configuration  
CrossPoint Matrix Switchers • Operation 3-19  
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Operation, cont’d  
3-20 CrossPoint Matrix Switchers • Operation  
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CrossPoint Matrix Switchers • Operation 3-21  
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Operation, cont’d  
3-22 CrossPoint Matrix Switchers • Operation  
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CrossPoint Matrix Switchers  
Chapter Four  
4
Programmer’s Guide  
Host-to-Switcher Instructions  
Switcher-Initiated Messages  
Switcher Error Responses  
Using the Command/Response Table  
Command/Response Table  
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Programmer’s Guide  
The switcher’s rear panel RS-232/RS-422 connector (figure 4-1) can be connected to  
the serial port output of a host device such as a computer, RS-232 capable PDA, or  
control system. This connection makes software control of the switcher possible.  
Pin RS-232 Function  
RS-422 Function  
1
2
3
4
5
6
7
8
9
Not used  
TX- Transmit data (-)  
TX+ Transmit data (+)  
RX+ Receive data (+)  
RX- Receive data (-)  
Gnd Signal ground  
TX Transmit data  
RX Receive data  
5
1
1
5
Not used  
Gnd Signal ground  
Not used  
Not used  
Not used  
Not used  
Not used  
Not used  
Not used  
Not used  
9
6
6
Male  
9
Female  
Figure 4-1 — RS-232/RS-422 connector pin arrangement  
The CrossPoint Series Matrix Switchers are factory configured for RS-232  
control. To use the switcher under RS-422 control, an internal cable must be  
moved. Refer to appendix B for the procedure for moving the cable.  
The RS-232/RS-422 connector on the CrossPoint Series switcher is a 9-pin D female  
connector with pin assignments as shown in figure 4-1.  
The protocol is 9600 baud, 8-bit, 1 stop bit, no parity, and no flow control.  
Host-to-Switcher Instructions  
The switcher accepts SIS (Simple Instruction Set) commands through the  
RS-232/RS-422 port. SIS commands consist of one or more characters per  
command field. They do not require any special characters to begin or end the  
command character sequence. Each switcher response to an SIS command ends  
with a carriage return and a line feed (CR/LF = ), which signals the end of the  
response character string. A string is one or more characters.  
Switcher-Initiated Messages  
When a local event such as a front panel operation occurs, the switcher responds  
by sending a message to the host. The switcher-initiated messages are listed below  
(underlined).  
(C) Copyright 2002, Extron Electronics “CrossPoint/Mav/Matrix”, Vx.xx  
The copyright message is initiated by the switcher when it is first powered on.  
Vx.xx is the firmware version number.  
RECONFIG  
The reconfig message is initiated by the switcher when a front panel operation has  
occurred, an audio gain adjustment has been completed, or a memory preset has  
been recalled.  
RAM Test Failed  
ROM Checksum Failed  
EEPROM Reset (Presets/Attenuators)  
Serial EEPROM Reset (Current Settings)  
Invalid Jumpers  
If an error occurs during power-up, the switcher initiates one or more of the  
messages listed above.  
All Configuration Memory Cleared  
The memory cleared message is initiated by the switcher when a system reset has  
occurred. See System reset to factory defaults on page 3-16.  
4-2  
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The switcher does not expect a response from the host, but, for example, the host  
program might request a new status.  
Switcher Error Responses  
When the switcher receives an SIS command and determines that it is valid, it  
performs the command and sends a response to the host device. If the switcher is  
unable to perform the command because the command is invalid or contains  
invalid parameters, the switcher returns an error response to the host. The error  
response codes are:  
E01 — Invalid input channel number (too large)  
E10 — Invalid command  
E11 — Invalid preset number (too large)  
E12 — Invalid output number (too large)  
E13 — Invalid value (out of range)  
E14 — Illegal command for this configuration  
E17 — Timeout (only caused by direct write of global presets)  
Using the Command/Response Table  
The command/response table begins on the next page. Lower case letters are  
acceptable in the command field only where indicated. Symbols are used  
throughout the table to represent variables in the command/response fields.  
Command and response examples are shown throughout the table.  
ASCII to HEX Conversion Table  
Space  
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Programmer’s Guide, cont’d  
Command/Response Table  
Symbol Definitions:  
= Carriage return/line feed  
= Carriage return (no line feed)  
= Space  
X1  
= Input number  
01 – 08 (CrossPoint 84, 88);  
01 – 12 (CrossPoint 124, 128);  
01 – 16 (CrossPoint 168, 1616)  
Input and output numbers in  
commands may be entered as  
either 1-digit or 2-digit numbers.  
All input and output numbers  
are specified as 2-digit numbers  
in the response.  
X2  
= Output number  
01 – 04 (CrossPoint 84, 124);  
01 – 08 (CrossPoint 88, 128, 168);  
01 – 16 (CrossPoint 1616)  
X3  
X4  
X5  
X6  
X7  
X8  
= Input number (for tie) 0 – maximum number of inputs (0=disconnected)  
= Audio gain  
0 – 9 (1dB/step)  
= Audio attenuation  
= Numeric dB value  
= Preset number  
= Preset number  
= Mute status  
1 – 15 (1dB/step)  
-15 to +09  
00 – 16 (0 = current configuration)  
01 – 16  
X9  
0 = no mute, 1 = video mute, 2 = audio mute, 3 = V and A mute  
= Executive mode, mute 1 = on;  
0 = off  
X10  
= Controller software version number to second decimal place  
X11  
Command/response table for SIS commands  
Command  
ASCII Command Response  
Additional description  
(host to switcher)  
(switcher to host)  
Create ties  
X3  
X2  
X3  
X2  
X2  
X2  
X3  
Tie input  
to output , A & V  
*
!
Out •In •All  
Example:  
1*3!  
Out03•In01•All  
Tie input 1 A & V to output 3.  
Audio breakaway.  
X3  
X2  
X3  
Tie input to output, RGBHV only  
Example1:  
*
&
%
$
Out •In •RGB  
Out04•In10•RGB  
Out X2 •In X3 Vid  
Out05•In07•Vid  
10*4&  
Tie input 10 RGB to output 4.  
Audio breakaway.  
Tie input X3 to output X2 , video only X3  
Example1:  
7*5%  
Tie input X3 to output X2 , audio only X3  
*
X2  
Tie input 7 video to output 5.  
Audio breakaway.  
Tie input 12 audio to output 8.  
*
X2  
Out X2 •In X3 •Aud  
Out08•In12•Aud  
Out•Multi•In•Multi•All  
Example:  
12*8$  
Esc  
X3 X2  
X3 X2  
*
Quick multiple tie  
Example:  
Q
*
!…  
!
Esc  
Q3*4!3*5!3*6!  
Out•Multi•In•Multi•All Tie input 3 to outputs 4, 5, and 6.  
X3  
Tie input to all outputs  
Example:  
!
Out•Multi•In •All  
X3  
5!  
Out•Multi In05•All  
Tie input 5 to all outputs.  
Audio input gain and attenuation  
X1  
X4  
X5  
X1  
X6  
Set audio input gain to +dB value  
Example:  
*
G
g
In •Aud=  
1*2G  
In01•Aud=+02  
Set input 1 audio gain to +2dB.  
X1  
X1  
X6  
X6  
Set audio input attenuation to -dB value  
Increment gain up  
*
In •Aud=  
X1  
X1  
{G  
In •Aud=  
Example:  
5 {G  
In05•Aud=+03  
Audio input 5 level incremented  
from +2dB to +3dB.  
X1  
X1  
X6  
Decrement gain down  
}G  
In •Aud=  
Example:  
7 }G  
In07•Aud=-09  
Audio input 7 level decremented  
from -8dB to -9dB.  
1
The & tie command for RGB and the % tie command for video can be used interchangeably on the CrossPoint models.  
4-4  
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Command/response table for SIS commands (Cont’d)  
Command  
ASCII Command Response  
Additional description  
(host to switcher)  
(switcher to host)  
Global presets  
X8  
X8  
Save current configuration as preset  
Example:  
,
Spr  
Command character is a comma.  
Save current ties as preset 9.  
9,  
Spr09  
X8  
X8  
Recall a preset  
Example:  
.
Rpr  
Command character is a period.  
Recall preset 5, which becomes  
the current configuration.  
5.  
Rpr05  
Esc  
X8  
X8  
Start direct write of global presets  
P
Write Preset  
Ready  
Allows direct entry of presets.  
{Define ties for preset}  
{Tie commands}  
Esc  
X8  
End direct write of global presets  
Quick recall preset  
p
End Write Preset  
Saves directly written presets.  
Command character is a period.  
Esc  
X8  
.
Rpr  
1. This sequence of commands forces the switcher to perform a complete backplane switch  
within 60 msecs of receipt of the Quick recall command.  
2. The switcher ignores any invalid command or non-switching commands received between  
the Start and End commands.  
3. If there is no activity for 5 seconds, the switcher returns the timeout (E17) error.  
4. The switcher disables front panel switching during this sequence of commands.  
5. The switcher returns the invalid command (E10) error if it receives the End command  
without the start command or the Quick recall command without a prior direct preset write.  
6. The switcher must receive the Quick recall command within 100 msecs of the End  
command.  
Example:  
Esc  
P14  
Write Preset 14 Ready  
Creates new preset 14 with:  
A & V Input 1 tied to output 3  
Video input 7 tied to output 81  
RGB input 10 tied to output 41  
Audio input 12 tied to output 4  
Stops entry, saves preset 14  
Recalls the preset  
1*3!  
7*8%  
10*4&  
12*4$  
Esc  
p
.
End Write Preset 14  
Esc  
X8  
Rpr  
Video mute commands  
X2  
X2  
X2  
Video mute  
*1B  
*0B  
B
Vmt *1  
Mute output  
video (video off).  
X2  
X2  
X2  
X2  
Video unmute  
Vmt *0  
Unmute output  
video (video on).  
X9  
Read video mute  
Global RGB mute  
Global RGB unmute  
1= mute on, 0 = mute off.  
1*B  
0*B  
Vmt1  
Vmt0  
Audio mute commands  
X2  
X2  
X2  
Audio mute  
*1Z  
Amt *1  
Mute output  
video (audio off).  
X2  
X2  
X2  
X2  
Audio unmute  
*0Z  
Z
Amt *0  
Unmute output  
video (audio on).  
X9  
Read audio mute  
Global audio mute  
Global audio unmute  
1= mute on, 0 = mute off.  
1*Z  
0*Z  
Amt1  
Amt0  
Front panel security lockout (executive mode)  
Lock front panel  
X
Exe1  
Exe0  
Lock front panel, except for  
view-only functions.  
Unlock front panel  
x
Unlock the front panel.  
1
The & tie command for RGB and the % tie command for video can be used interchangeably on the CrossPoint models.  
CrossPoint Matrix Switchers Programmer’s Guide  
4-5  
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Programmer’s Guide, cont’d  
Command/response table for SIS commands (Cont’d)  
Command  
ASCII Command Response  
Additional description  
(host to switcher)  
(switcher to host)  
Resets  
Esc  
Reset global presets  
Reset audio levels  
Reset all mutes  
Reset whole switcher  
zG  
zA  
zZ  
zXXX  
ZapG••  
ZapA••  
ZapZ  
Clear all global presets.  
Reset all audio levels to 0dB.  
Unmute all outputs.  
Clears all ties and presets, and  
resets all audio gains to 0dB.  
Esc  
Esc  
Esc  
ZapXXX  
View ties, gain, and presets  
View video output tie  
Example:  
X2  
X2  
X3  
V/v  
v7%  
%
$
Out •In •Vid  
Out07•In02•Vid  
Output 7 video tied to input 2  
video.  
X2  
X1  
X2  
X3  
View audio output tie  
V/v  
V3$  
Out •In •Aud  
Example:  
Out03•In06•Aud  
Output 3 audio tied to input 6  
audio.  
X1  
X6  
View gain for input  
Example:  
V/v  
v4G  
VM  
G
In •Aud=  
In04•Aud=-02  
Gain for input #4 is -2dB.  
View all output mutes  
X9 •(up to 16)•Mut  
Each position listed in the  
response is an output, left =  
output 1, right = n (n = the  
maximum number of outputs for  
this model).  
Example2 (CrossPoint 168):  
VM  
0•1•0•2•0•3•0•0•Mut  
View preset configuration  
V/v X7  
.
X3 •(up to 16)•Vid• X3 •(up to 16)•Aud  
Each position listed in the response is an output, left = output 1, right= output n (n is the  
maximum number of outputs). The number in each position is the input tied to the output  
represented by that position.  
Response description: Input# (I#) assigned to output# (O#)1•I# to O#2...I# to O#nVid•I# to O#1•I# to O#2...I# to O#nAud  
Example2 (CrossPoint 128 HVA):  
V0.  
Preset #0 is current configuration.  
Video input 8 tied to output 2  
Audio input 5 tied to output 2 No tied audio input  
Response = tied input: 08•08•08•08•07•09•11•03•Vid•05•05•05•05•07•09•11•00•Aud  
Output: 01 02 03 04 05 06 07 08 01 02 03 04 05 06 07 08  
Video = Input (I) 8 is tied to outputs (O) 1–4; I7— O5; I9 — O6; I11 — O7; I3 — O8.  
Audio = The same as video except that input 5 is tied to outputs 1–4 and no input is tied to output 8.  
Information requests  
Information request  
Example:  
I/i  
i
V
X1X X2 •A X1X X2•Exe X10  
V
X1X X2 = V size, A X1XX2 = ASize.  
V16X16•A16X16•Exe0  
16 Video & 16 Audio inputs and  
outputs, front panel unlocked.  
Request part number  
N/n  
N
Nxx-xxx-xx  
N60-242-06  
See appendix A for part #s.  
CrossPoint 1616HVA part # is  
60-242-06.  
Example:  
X11  
Query software version  
Q/q  
Q
Ver  
Example:  
2
Ver2.00  
Sample value only.  
HV models do not display audio configuration or mutes, and the number of outputs shown varies with the number of  
video or audio outputs.  
4-6  
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CrossPoint Matrix Switchers  
Chapter Five  
5
Matrix Software  
Matrix Switcher+ Control Program  
Button-Label Generator  
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Matrix Software  
Two software programs accompany the CrossPoint Series switchers:  
The Extron Matrix Switchers Control Program (Extron part number 29-015-  
01), which communicates with the switcher via the RS-232/RS-422 port,  
provides an easy way for you to set up ties and sets of ties.  
If your CrossPoint Series switcher was previously set up for RS-232, and your  
computer comm port uses RS-422, you must change the switcher cabling to  
match the computer interface. See appendix B for details.  
The Extron Button-Label Generator, which allows you to design and print  
labels for the CrossPoint front panel buttons.  
Both programs are compatible with Windows 95/98, Windows NT, Windows ME,  
and Windows 2000. Updates to these programs can be downloaded from the  
This chapter describes both programs.  
Matrix Switcher+ Control Program  
Installing the software  
The program is contained on a set of 3.5-inch diskettes, and you should load and  
run the program from the hard drive.  
To install the program from the floppy disks to the hard drive, run SETUP.EXE  
from the floppy disk and follow the instructions that appear on the screen. The  
program occupies approximately 3 MB (megabyte) of hard-drive space.  
By default, the Windows installation creates a C:\MTRX50 directory, and it places  
two icons (Matrix Switcher+ Control Program and Matrix Switcher+ Help) into a  
group or folder named “Extron Electronics”.  
The program was designed to control most Extron matrix switchers, but its  
operation is limited to the features and configuration of your  
CrossPoint Series switcher.  
Using the software  
Overview  
This section is an overview of the Extron Matrix Switcher+ Control Program. The  
help function contains additional information. See Using the help system for  
details.  
1.  
To run the Matrix Switcher+ Control Program, double-click on the Matrix  
Switcher+ Control Program icon (shown at left) in the Extron  
Electronics group or folder.  
2.  
Click on the comm port that is connected to the RS-232/RS-422 port of the  
switcher. To set up the software without attaching the switcher to the  
computer, see Using emulation mode on page 5-4.  
The Extron Matrix Switcher+ Control Program window (figure 5-1 and  
figure 5-2) displays the current configuration of the attached matrix.  
3.  
To set up audio in follow mode (audio and video have the same tie  
configuration), select the Follow box at the bottom of the window. To set up  
audio in breakaway mode (audio and video have different tie configurations),  
deselect the Follow box.  
5-2  
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Figure 5-1 — Extron Matrix Switcher+ Control Program window (blank)  
Figure 5-2 — Sample program window (complete)  
4.  
To make the control program easier to use, assign a device icon to each input  
and output. Click on a box that represents an input or output, and drag the  
desired icon onto the box from the icon palette that appears.  
5.  
To create a tie, drag an input box to one or more output boxes. To remove a  
tie, drag the output box to its tied input box.  
Windows buttons  
The buttons on the right side of the window perform the following functions:  
Power — Unavailable for CrossPoint Series switchers, because the switcher power  
cannot be controlled via software.  
Executive mode — Allows you to lockout front panel operations, except for the  
view-only mode functions.  
Presets menu — Displays a list of up to 16 presets. You can select a preset from the  
list to display it in the window.  
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Matrix Software, cont’d  
Go — Activates the selected preset as the current configuration.  
Save as — Allows the current set of ties to be saved as a preset. Enter the preset  
number when prompted to do so.  
Changes – Take — Allows you to save to file any changes made to the displayed  
configuration.  
Changes – Cancel — Returns to the previous screen, undoing any changes you  
have made.  
Windows menus  
File menu —  
Save matrix settings as — Saves a complete set of up to 16 presets, plus the  
last active setting (preset #0), to a file. Saved settings include audio gain  
settings (if specified), assigned icons, and icon captions.  
Restore matrix settings from — Loads and activates a previously saved  
setting file.  
Save this-session’s settings — Saves the current assigned icons and icon  
captions.  
Restore last-session’s settings — Loads the icons and icon captions that were  
saved during the last session. If you saved the previous session’s  
changes to disk the last time you exited the program, the ties from the  
that session are also loaded.  
Select printer — Selects the target printer.  
Print tie map — Prints the tie set that is displayed on the screen.  
Exit — Closes the Extron Matrix Control Program.  
Tools menu —  
Assign device icons — Displays the complete set of input and output device  
icons. You can drag any of these icons to the input and output boxes.  
Edit device palette — Allows you to add your own device icon graphics.  
Audio gain settings — Displays the audio gain level setting for a single input  
or for all inputs and allows you to change it.  
Name presets — Allows you to assign a name to each of the 16 memory  
presets.  
Show RS-232 strings — Displays the ASCII commands that are used by the  
current configuration. You can refer to these for RS-232 programming.  
Initialize — Initializes and clears any or all of the following: ties, presets,  
audio configuration, preset titles, icon names, and icons.  
Audio-config — Displays the audio gain level settings for each input and allows  
you to change them.  
Preferences menu —  
Immediate changes — Causes changes to take effect immediately.  
Hold/verify changes — Delays implementation of changes until the Changes  
– Take button is pressed.  
Ties as lines — Displays ties as lines.  
Ties as crosspoints — Displays ties as a grid of inputs and outputs.  
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Using emulation mode  
Emulation mode allows you to set up the software without attaching the switcher  
to the computer. To use emulation mode, do the following:  
1.  
2.  
3.  
Start the program as described in step 1 on page 5-2.  
Choose Emulate, and click OK.  
Choose an emulation file to open, and click OK. The file DEMO.MTX  
provides a sample of a completed matrix setup. The file NEW.INI provides a  
blank setup to get you started.  
4.  
5.  
6.  
Enter the file name under which you want to save any changes to the file, and  
click OK.  
Select the number of video boards, audio boards, and matrix model for which  
you are preparing a configuration, and click OK.  
Continue using the program as described in steps 3 through 5, beginning on  
page 5-2.  
Using the help system  
For information about program features, you can access the help program in any of  
the following ways:  
• From the Extron Electronics program folder or group, double-click on the Matrix  
Switcher Help icon (shown at left).  
• From within the Matrix Switcher+ Control Program, click on the Help menu on  
the main screen.  
• From within the Matrix Switcher+ Control Program, press the F1 key.  
Button-Label Generator  
The program is contained on the same set of 3.5-inch diskettes as the Matrix  
Switcher+ Control Program and is installed automatically when you install that  
program.  
By default, the Windows installation goes in the C:\BUTTONS directory, and the  
Button-Label Generator icon is placed in the “Extron Electronics” group or folder.  
Using the software  
1.  
To run the Button-Label Generator program, double-click on the Button-Label  
Generator icon (shown at left) in the Extron Electronics group or  
folder, and click OK when prompted.  
2.  
3.  
The Extron’s Button-Label Generator window appears (figure 5-3). Under  
System selection, choose Mtrx50/MAV/XPoint.  
Using normal Windows controls, you can create and print labels that can be  
placed in the label windows on the front panel of the switcher.  
For information about using the program, you can access the help program by  
clicking on the Help menu on the main screen and choosing Show Help.  
You can also see an example of a completed Extron’s Button-Label Generator  
window by clicking on the Help menu on the main screen, choosing Show Help,  
and clicking on the Load Demo button.  
CrossPoint Matrix Switchers • Matrix Software  
5-5  
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Matrix Software, cont’d  
Figure 5-3 — Extrons Button-Label Generator window  
5-6  
CrossPoint Matrix Switchers • Matrix Software  
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CrossPoint Matrix Switchers  
Appendix A  
A
Specifications  
Specifications  
Part Numbers  
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Specifications  
Video  
Routing.......................................... 84 Series .................... 8 x 4 matrix  
88 Series .................... 8 x 8 matrix  
124 Series ................... 12 x 4 matrix  
128 Series ................... 12 x 8 matrix  
168 Series ................... 16 x 8 matrix  
1616 Series ................. 16 x 16 matrix  
Gain ............................................... Unity  
Bandwidth .................................... 200 MHz (-3dB), fully loaded  
0 - 10 MHz ................. no more than +0.1dB to -0.1dB  
0 - 130 MHz............... no more than +6dB to -0.8dB  
Crosstalk ....................................... -50dB @ 5 MHz, -45dB @ 10 MHz  
Switching speed ........................... 200 nS (max.)  
Video input  
Number/signal type ................... 8, 12, or 16 RGBHV, RGBS, RGsB, RsGsBs, HDTV, component video,  
S-video, composite video  
Connectors .................................... 84/88 Series .............. 8 x 5 BNC female  
124/128 Series .......... 12 x 5 BNC female  
168/1616 Series ........ 16 x 5 BNC female  
Nominal level ............................... 1V p-p for Y of component video and S-video, and for composite video  
0.7V p-p for RGB  
0.3V p-p for R-Y and B-Y of component video, and for C of S-video  
Minimum/maximum levels ...... Analog ....... 0.5V to 2.0V p-p  
Impedance .................................... 75 ohms  
Return loss .................................... -30dB @ 5 MHz  
Maximum DC offset .................... 1.5V  
Video output  
Number/signal type ................... 4, 8, or 16 RGBHV, RGBS, RGsB, RsGsBs, HDTV, component video, S-video,  
composite video  
Connectors .................................... 84/124 Series ............ 4 x 5 BNC female  
88/128 Series ............ 8 x 5 BNC female  
168 Series ................... 8 x 5 BNC female  
1616 Series ................. 16 x 5 BNC female  
Nominal level ............................... 1V p-p for Y of component video and S-video, and for composite video  
0.7V p-p for RGB  
0.3V p-p for R-Y and B-Y of component video, and for C of S-video  
Minimum/maximum level ........ 2V p-p  
Impedance .................................... 75 ohms  
Return loss .................................... -30dB @ 5 MHz  
DC offset ....................................... 5mV maximum with input at 0 offset  
Sync  
Input/output type ....................... RGBHV, RGBS, RGsB, RsGsBs  
Input level ..................................... 0.5V to 5.0V p-p, 4.0V p-p normal  
Output level.................................. AGC to TTL: 4V to 5V p-p, unterminated  
Input impedance  
84/88/124/128 Series......... All inputs .................................  
510 ohms  
168/1616 Series ................... Inputs 1, 3, 5, 7.........................  
75 or 510 ohms, switchable  
Inputs 2, 4, 6, 8, and 9 through 16 510 ohms  
Output impedance ...................... 75 ohms  
Polarity .......................................... Positive or negative (follows input)  
A-2  
CrossPoint Matrix Switchers • Specifications  
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Audio — audio models only  
Routing .......................................... 84 Series .................... 8 x 4 stereo matrix  
88 Series .................... 8 x 8 stereo matrix  
124 Series ................... 12 x 4 stereo matrix  
128 Series ................... 12 x 8 stereo matrix  
168 Series ................... 16 x 8 stereo matrix  
1616 Series................. 16 x 16 stereo matrix  
Gain ............................................... Unbalanced output: 0dB, balanced output: +6dB  
Frequency response ..................... 20 Hz to 20 kHz, 0.05dB  
THD + Noise ................................ 0.03% @ 1 kHz at at nominal level  
S/N ................................................ >90dB, balanced, at rated maximum output (21dBu)  
Crosstalk ....................................... <-80dB @ 1 kHz, fully loaded  
Stereo channel separation .......... >80dB @ 1 kHz  
CMRR ............................................ >75dB @ 20 Hz to 20 kHz  
Audio input — audio models only  
Number/signal type ................... 8, 12, or 16 stereo, balanced/unbalanced  
Connectors .................................... (8, 12, or 16) 3.5 mm captive screw connectors, 5 pole  
Impedance .................................... >10 kohms unbalanced/balanced, DC coupled  
Nominal level ............................... -10dBV (316mV)  
Maximum level ............................ +19.5dBu, (balanced or unbalanced) at 1%THD+N  
Input gain adjustment................. -15dB to +9dB, adjustable per input by RS-232 or front panel  
Audio output — audio models only  
Number/signal type ................... 4, 8, or 16 stereo, balanced/unbalanced  
Connectors .................................... (4, 8, or 16) 3.5 mm captive screw connectors, 5 pole  
Impedance .................................... 50 ohms unbalanced, 100 ohms balanced  
Gain error ...................................... 0.1dB channel to channel  
Maximum level (Hi-Z) ................ >+21dBu, balanced or unbalanced at stated %THD+N  
Maximum level (600 ohm) ......... >+15dBm, balanced or unbalanced at stated %THD+N  
0dBu = 0.775 volts (RMS).  
Control/remote — switcher  
Serial control port ........................ 1 RS-232 or RS-422, 9-pin female D connector  
Baud rate and protocol ............... 9600, 8-bit, 1 stop bit, no parity  
Serial control pin configurations .... 2 = TX, 3 = RX, 5 = GND  
Program control ........................... Extron’s control program for Windows®  
Extron’s Simple Instruction Set™ – SIS™  
General  
Power............................................. 100VAC to 240VAC, 50/60 Hz, internal, autoswitchable  
84/88/124/128 Series ............ 30 watts  
168/1616 Series ....................... 36 watts  
Temperature/humidity .............. Storage -40° to +158°F (-40° to +70°C) / 10% to 90%, non-condensing  
Operating +32° to +104°F (0° to +40°C) / 10% to 90%, non-condensing  
Rack mount ................................... Yes, with included parts  
Enclosure type .............................. Metal  
Enclosure dimensions  
84/88/124/128 Series......... 5.25" H x 17.0" W x 9.4" D (3U high, full rack width)  
(13.3 cm H x 43.2 cm W x 23.9 cm D)  
(Depth excludes connectors. Width excludes rack ears.)  
CrossPoint Matrix Switchers • Specifications  
A-3  
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Specifications, cont’d  
168/1616 Series ................... 10.5" H x 17.0" W x 9.7" D (6U high, full rack width)  
(26.7 cm H x 43.2 cm W x 24.6 cm D)  
(Depth excludes connectors. Width excludes rack ears.)  
Product weight  
84/88/124/128 Series.......... 14.8 lbs (6.7 kg)  
168/1616 Series ..................... 19.4 lbs (8.8 kg)  
Shipping weight  
84/88/124/128 Series .......... 21 lbs (10 kg)  
168/1616 Series ................... 26 lbs (12 kg)  
DIM weight  
84/88/124/128 Series .......... 25 lbs  
168/1616 Series ................... 34 lbs  
Vibration ....................................... ISTA/NSTA 1A in carton (International Safe Transit Association)  
Listings .......................................... UL, CUL  
Certifications ................................ CE, FCC Class A  
MTBF ............................................. 30,000 hours  
Warranty ....................................... 3 years parts and labor  
Specifications are subject to change without notice.  
Part Numbers  
CrossPoint part numbers  
Extron Part  
Part #  
CrossPoint 84HV  
CrossPoint 84HVA  
CrossPoint 88HV  
CrossPoint 88HVA  
CrossPoint 124HV  
CrossPoint 124HVA  
CrossPoint 128HV  
CrossPoint 128HVA  
CrossPoint 168HV  
CrossPoint 168HVA  
CrossPoint 1616HV  
CrossPoint 1616HVA  
60-219-05  
60-219-06  
60-325-05  
60-325-06  
60-326-05  
60-326-06  
60-220-05  
60-220-06  
60-330-05  
60-330-06  
60-242-05  
60-242-06  
Matrix Switchers+ Control Program and Button-Label Generator  
CrossPoint Matrix Switchers User’s Manual  
Optional accessories  
Extron Part  
Part #  
Rack/desk mounting kit  
MKP 1000  
70-077-03  
Gray  
Black  
White  
60-239-01  
60-239-02  
60-239-03  
60-298-01  
60-298-02  
10-319-10  
10-264-01  
26-353-01  
MCP 1000M (master)  
MCP 1000S (slave)  
Captive screw audio connector  
RCA-to-BNC adapter  
SVHS - BNC adapter  
A-4  
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Cables  
When using signals with a scanning frequency of 15-125 kHz and running distances  
of 100 feet or more, use high resolution BNC cables to achieve maximum  
performance.  
Bulk cable  
Extron Part  
Part #  
RG6 super high resolution cable  
Bulk RG6-1, 500’  
Bulk RG6-1, 1000’  
Bulk RG6-4, 500’  
Bulk RG6-5, 500’  
22-098-02  
22-098-03  
22-099-02  
22-100-02  
100-075-51  
RG6 male crimp connectors, qty. 50  
BNC-4 Mini HR Cable  
Bulk BNC 4-500’ HR  
Bulk BNC 4-1000’ HR  
22-032-02  
22-032-03  
BNC-5 Mini HR Cable  
Bulk BNC 5-500’ HR  
Bulk BNC 5-1000’ HR  
22-020-02  
22-020-03  
Plenum BNC-5 Mini HR Cable  
Bulk BNC 5-500’ HRP  
Bulk BNC 5-1000’ HRP  
22-103-02  
22-103-03  
Assorted connectors  
BNC connectors  
BNC Mini HR crimp connectors, qty. 50  
RG6 male crimp connectors, qty. 50  
BNC bulkhead connectors, qty. 50  
(for custom wall plates)  
100-074-51  
100-075-51  
100-076-51  
Pre-cut cables  
BNC-4 Mini HR cable is used for RGBS cable runs, and BNC-5 Mini HR cable is  
used for RGBHV cable runs. Either type can also be used for composite video,  
S-video, or RGsB. All Extron BNC cables have male connectors on both ends. A  
plenum version of the BNC-5 Mini HR cable is also available.  
BNC-4 Mini HR Cable  
BNC-4-25’ MHR (25 feet/7.5 meters)  
BNC-4-50’ MHR (50 feet/15.0 meters)  
BNC-4-75’ MHR (75 feet/23.0 meters)  
BNC-4-100’ MHR (100 feet/30.0 meters)  
BNC-4-150’ MHR (150 feet/45.0 meters)  
BNC-4-200’ MHR (200 feet/60.0 meters)  
BNC-4-250’ MHR (250 feet/75.0 meters)  
BNC-4-300’ MHR (300 feet/90.0 meters)  
26-210-04  
26-210-05  
26-210-06  
26-210-07  
26-210-08  
26-210-09  
26-210-54  
26-210-53  
CrossPoint Matrix Switchers • Specifications  
A-5  
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Specifications, cont’d  
Extron Part  
Part #  
BNC-5 Mini HR Cable  
BNC-5-25’ MHR (25 feet/7.5 meters)  
BNC-5-50’ MHR (50 feet/15.0 meters)  
BNC-5-75’ MHR (75 feet/23.0 meters)  
BNC-5-100’ MHR (100 feet/30.0 meters)  
BNC-5-150’ MHR (150 feet/45.0 meters)  
BNC-5-200’ MHR (200 feet/60.0 meters)  
BNC-5-250’ MHR (250 feet/75.0 meters)  
BNC-5-300’ MHR (300 feet/90.0 meters)  
26-260-03  
26-260-04  
26-260-16  
26-260-05  
26-260-12  
26-260-06  
26-260-18  
26-260-14  
Bulk cable in lengths up to 5000' rolls is available with or without connectors.  
A-6  
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CrossPoint Matrix Switchers  
Appendix B  
B
Reference Information  
Hardware Upgrades  
Button Labels  
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Reference Information  
Hardware Upgrades  
This appendix contains procedures for performing hardware maintenance  
procedures such as swapping the RS-232 and RS-422 ports, installing a new  
firmware update, and replacing the fuse.  
Opening the switcher  
Before you can perform any of the hardware upgrade procedures, you must open  
the switcher. The interior of the CrossPoint 84, 88, 124, and 188 switchers is  
accessed by removing the top cover. The interior of the CrossPoint 168 and 1616 is  
accessed by removing the front cover.  
Opening the CrossPoint 84, 88, 124, and 128  
To open the CrossPoint 84, 88, 124, or 128 switcher, do the following:  
1.  
2.  
Disconnect the power cord from the switcher.  
If the switcher is rack mounted, remove the switcher from the rack and place  
it on a clean workspace.  
3.  
Remove the eight screws that secure the switcher’s top cover as shown in  
figure B-1.  
NOTE: If you are installing  
a firmware update, remove  
two screws in this location  
on the bottom cover also.  
Fuse  
Power  
supply  
Video board  
Front panel  
board  
Figure B-1 — Removing the top cover  
4.  
Lift the top cover straight up as shown in figure B-1. Lift the cover evenly to  
clear the grooves at the edge of the rear panel.  
5. If you are updating the firmware, remove the two screws at the front edge of  
Ribbon cable  
the bottom cover, press the two receptacle tabs on the top  
cable outward as shown at the left, and pull back gently on  
the cable connector to remove it from the receptacle. Lay the  
Connector  
front panel down in front of the switcher.  
Self-latching receptacle  
B-2  
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Opening the CrossPoint 168 and 1616  
To open the CrossPoint 168 or 1616 switcher, do the following:  
1.  
Disconnect the power cord from the switcher.  
Do not strain the three internal cables connected to the front panel. Too  
much strain can be damage the cables.  
CAUTION  
Do not touch the components inside the switcher without being  
electrically grounded. Electrostatic discharge (ESD) can damage ICs,  
even if you cannot feel, see, or hear it.  
CAUTION  
2.  
Remove the ten screws that secure the switcher’s front cover as shown in  
figure B-2. Carefully tilt the front panel away from the main body of the  
switcher.  
Figure B-2 — Removing the front cover  
3.  
Press the two receptacle tabs on the top cable outward as shown at the left,  
Ribbon cable  
and pull back gently on the cable connector to remove it from  
the receptacle. Lay the front panel down in front of the  
switcher.  
Connector  
Self-latching receptacle  
CrossPoint Matrix Switchers • Reference Information  
B-3  
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Reference Information, cont’d  
Closing the switcher  
1.  
Reinstall any cables removed. To plug a self latching cable into the desired  
receptacle, align the holes in the connector with the pins in the  
receptacle, and press evenly until the receptacle tabs lock into  
place.  
Ribbon cable  
Self-latching receptacle  
2.  
Place the top cover (CrossPoint 84, 88, 124, and 128) and/or front cover (all  
models) in place and replace all the screws removed in Opening the switcher on  
page B-2.  
Swapping the serial ports  
The CrossPoint switchers are factory configured for RS-232 use. If you want to use  
RS-422 and the switcher is configured for RS-232, or if you want to use RS-232 and  
the switcher is configured for RS-422, do the following:  
1.  
2.  
Follow the appropriate instructions in Opening the Switcher on page B-2 to gain  
access to the interior of your switcher.  
Locate the switcher’s front panel board (figure B-3).  
Label includes  
Extron part number &  
Software version (Vx.xx)  
Key  
Pin 1 (red stripe on ribbon cable )  
19-965-01  
Vx.xx  
J1 RS-422  
receptacle  
Slots for removing IC  
with PLCC IC puller  
J2 RS-232  
receptacle  
U7  
19-965-01  
Vx.xx  
Figure B-3 — Front panel board  
3.  
On the side of the front panel board that faces the rear of the switcher, locate  
the RS-232 ribbon cable. On any CrossPoint model, the RS-422 ribbon cable  
receptacle, which is normally empty, is located to the left of the RS-232 ribbon  
cable receptacle.  
4.  
To remove the cable from the current receptacle, press the two receptacle tabs  
outward as shown at the left, and pull up gently on the cable  
Ribbon cable  
connector to remove it from the receptacle.  
Connector  
5.  
To plug the cable into the desired receptacle, align the  
holes in the connector with the pins in the receptacle,  
and press evenly until the receptacle tabs lock into place.  
Self-latching receptacle  
6. Reinstall the switcher’s cover. See Closing the  
switcher, above.  
Ribbon cable  
7.  
Attach the power cord to the switcher and to the AC  
power source. Make sure the switcher is working  
properly.  
Self-latching receptacle  
B-4  
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8.  
If the switcher was removed from a rack, remove its power cord, reattach the  
switcher to the rack, and reconnect the power cord.  
9.  
Reconnect the input and output cables.  
Installing a firmware update  
The IC that contains the firmware for the matrix switcher also contains the  
memory in which presets and audio levels are saved. When you replace the IC,  
these settings will be lost. You may want to record the presets and audio levels  
before you replace the IC.  
To replace the firmware, do the following:  
1.  
Follow the appropriate instructions in Opening the Switcher on page B-2 to gain  
access to the interior of your switcher, including the instructions for removing  
the front panel.  
2.  
Locate the RS-232/RS-422 ribbon cable that connects the front panel board to  
the rear panel RS-232/422 port (figure B-3). Note which receptacle on the  
front panel board that the RS-232/RS-422 cable plugs into, and remove the  
cable from its receptacle (see step 4 in Swapping the serial ports).  
Do not touch the components inside the switcher without being electrically  
grounded. Electrostatic discharge (ESD) can damage ICs, even if you cannot  
feel, see, or hear it.  
3.  
4.  
5.  
6.  
Unplug the power cable from the front panel board.  
Place the front panel board, button side down, on a suitable workspace.  
Locate IC U7 (figure B-3).  
Use the PLCC IC puller to remove the existing firmware IC. Squeeze the tool  
to align its hooks with the slots in opposite corners of socket U7.  
Insert the hooks, squeeze gently, and pull the IC straight out of the  
socket. Set the IC aside.  
7.  
Note the key (angled corner) of the new firmware IC and  
the dot on the underside that indicates pin 1 (figure B-4).  
Orient the IC to match the key and pin 1 (indicated by  
arrow) on the socket, and carefully press the IC in place.  
Pin 1 mark  
Pin 1 mark  
Key  
Key  
IC  
Socket  
Figure B-4 — Key and pin 1 mark  
8.  
Reinstall the power cable that was removed in step 3.  
9.  
Reinstall the RS-232/RS-422 cable removed in step 2. Ensure the RS-232/  
RS-422 ribbon cable is plugged back into the proper receptacle for the  
communications format desired (RS-232 or RS-422).  
10. Reinstall the switcher’s front panel and cover. See Closing the switcher on  
page B-4.  
CrossPoint Matrix Switchers • Reference Information  
B-5  
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Reference Information, cont’d  
If you choose to check for proper operation before putting the cover back  
on, ensure that tools and hands are outside the switcher and then perform  
step 11. After recognizing the new IC, the switcher should power up  
normally. Unplug the AC power cord, and reinstall the switcher.  
11. Reinitialize the switcher to recognize the new IC as follows:  
a. Connect the power cord to the AC power source.  
b. Press and hold the Enter button while you connect the power cord to the  
switcher.  
c. Observe that the Input, Output, Preset, View, and Esc LEDs all flash.  
d. Release the Enter button.  
12. Ensure that the switcher is working properly.  
13. If the switcher was removed from a rack, remove its power cord, reattach the  
switcher to the rack, and reconnect the power cord.  
14. Reconnect the input and output cables.  
Replacing the AC fuse (CrossPoint 84, 88, 124, and 128 only)  
The AC fuse on the power supply board is a user-replaceable component of the  
CrossPoint 84, 88, 124, and 128. To replace the AC fuse, do the following:  
1.  
Follow the instructions in Opening the CrossPoint 84, 88, 124, and 128 on page  
B-2 to remove the top cover.  
2.  
Locate the fuse on the power supply board (see figure B-1), and remove it  
from its retaining clips.  
3.  
4.  
5.  
If test equipment is available, you can check the fuse.  
Place a new 2A/250V fast-blow fuse in the retaining clips.  
Reinstall the switcher’s cover. See Closing the switcher on page B-4.  
If you choose to check the switcher for proper operation before putting the  
cover back on, ensure that tools and hands are outside the switcher, and  
then connect the power cord to the unit and to an AC source. The  
switcher should power up normally. Unplug the AC power cord, and  
reinstall the switcher.  
6.  
7.  
8.  
Attach the power cord to the switcher and to the AC power source. Make  
sure the switcher is working properly.  
If the switcher was removed from a rack, remove its power cord, reattach the  
switcher to the rack, and reconnect the power cord.  
Reconnect the input and output cables.  
Button Labels  
Figure B-5 provides blanks of a 16-button strip of button labels. Feel free to  
photocopy them or cut them out of the manual, write button information in each  
button area as desired, and put them in the switcher’s label window. For 8-button  
strips and 12-button strips, use scissors to trim the blank to the appropriate length.  
B-6  
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B-7  
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Reference Information, cont’d  
B-8  
CrossPoint Matrix Switchers • Reference Information  
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FCC Class A Notice  
Note: This equipment has been tested and found to comply with the limits for a Class A digital  
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference when the equipment is operated in a commercial  
environment. This equipment generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the instruction manual, may cause harmful interference to  
radio communications. Operation of this equipment in a residential area is likely to cause harmful  
interference, in which case the user will be required to correct the interference at his own expense.  
Note: This unit was tested with shielded cables on the peripheral devices. Shielded cables must be  
used with the unit to ensure compliance.  
Extron’s Warranty  
Extron Electronics warrants this product against defects in materials and workmanship for a period  
of three years from the date of purchase. In the event of malfunction during the warranty period  
attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option,  
repair or replace said products or components, to whatever extent it shall deem necessary to restore  
said product to proper operating condition, provided that it is returned within the warranty period,  
with proof of purchase and description of malfunction to:  
USA, Canada, South America,  
and Central America:  
Europe, Africa, and the Middle East:  
Extron Electronics, Europe  
Beeldschermweg 6C  
3821 AH Amersfoort  
The Netherlands  
Extron Electronics  
1230 South Lewis Street  
Anaheim, CA 92805, USA  
Asia:  
Japan:  
Extron Electronics, Japan  
Daisan DMJ Bldg. 6F,  
3-9-1 Kudan Minami  
Chiyoda-ku, Tokyo 102-0074  
Japan  
Extron Electronics, Asia  
135 Joo Seng Road, #04-01  
PM Industrial Bldg.  
Singapore 368363  
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling  
care, electrical or mechanical abuse, abnormal operating conditions or non-Extron authorized  
modification to the product.  
If it has been determined that the product is defective, please call Extron and ask for an Applications  
Engineer at (714) 491-1500 (USA), 31.33.453.4040 (Europe), 65.6383.4400 (Asia), or 81.3.3511.7655 (Japan)  
to receive an RA# (Return Authorization number). This will begin the repair process as quickly as  
possible.  
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk  
of loss or damage during shipment. Returned units must include the serial number and a  
description of the problem, as well as the name of the person to contact in case there are any  
questions.  
Extron Electronics makes no further warranties either expressed or implied with respect to the  
product and its quality, performance, merchantability, or fitness for any particular use. In no event  
will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any  
defect in this product even if Extron Electronics has been advised of such damage.  
Please note that laws vary from state to state and country to country, and that some provisions of  
this warranty may not apply to you.  
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Extron Electronics, USA  
1230 South Lewis Street  
Anaheim, CA 92805  
USA  
Extron Electronics, Europe  
Beeldschermweg 6C  
3821 AH Amersfoort  
The Netherlands  
Extron Electronics, Asia  
135 Joo Seng Road, #04-01  
PM Industrial Building  
Singapore 368363  
Extron Electronics, Japan  
Daisan DMJ Building 6F  
3-9-1 Kudan Minami  
Chiyoda-ku, Tokyo 102-0074 Japan  
+81.3.3511.7655  
714.491.1500  
+31.33.453.4040  
+65.6383.4400  
Fax 714.491.1517  
Fax +31.33.453.4050  
Fax +65.6383.4664  
Fax +81.3.3511.7656  
© 2004 Extron Electronics. All rights reserved.  
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