Eureka Water System Aquaguard User Manual

Absolutely Safe Drinking Water.  
Now for areas with no running water.  
With In-Built  
Pressure Pump  
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We have water-testing laboratories in the following cities  
Ahmedabad  
Mumbai  
Bhagawati Chambers, Second Flr,  
Opp. Gujarat Vidyapith, Ashram  
Road, Ahmedabad 380 014.  
Tel : 754 1380 / 0520  
Ujagar Industrial Estate, 2nd Floor,  
Gate No. 16, W.D. Patil Marg,  
New Dukes Factory Road,  
Govandi (East), Mumbai 400 088.  
Tel: 5584700 / 1474  
Bangalore  
Guwahati  
GNB Road, Silpukhuri,  
Near Goswami Service Station,  
Guwahati 781 003.  
143-C/4, Bommasandra Industrial  
Area, Off. Hosur Road, Anekal  
Taluk, Bangalore 562 158.  
Tel: 08110-34908-12  
Tel : 514004 / 541185  
Cochin  
43, 2268, SRM Road,  
Near VB Terrace Aptt.,  
Cochin 682 018.  
Calcutta  
First Floor, 27L/2, Raja S.C. Mulliek  
Road, P.S. Jadavpur, Calcutta.  
Tel : 483 4143 / 413 5284.  
Tel: 402486 / 561 / 639  
Chennai  
14, Burkit Road, T Nagar, Chennai  
600 001. Tel : 434 8978 / 8328  
Ludhiana  
92, Surya Kiran Complex,  
2nd Floor, The Mall,  
Ludhiana 141 001.  
Delhi  
C/40, 2nd Phase, Okhla Industrial  
Area, Delhi. Tel: 011-631 3133  
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WATER IS LIFE  
In fact, the human body itself consists of 65% water. One can live  
without food for more than a month but it is impossible to survive  
without water for more than a few days.  
On an average, we consume approximately 2.5 litres  
of water a day. This may be in the form of  
water or beverages we drink, or in the food we eat. Drinking the  
required quantity of water keeps the body healthy, by flushing out  
harmful toxins. Making you stay fit and look fit.  
Unfortunately, the water we consume can be polluted. Polluted water  
may look clean, and even taste okay, but may contain germs and other  
impurities that cause water borne diseases.  
That’s why it is extremely important to ensure  
that these impurities are removed before the water can be safely used  
for consumption.  
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80% OF DISEASES  
ARE WATER BORNE  
What are these water borne diseases?  
As you can see, bacteria and viruses are known carriers of  
these dreaded diseases. Since bacteria flourish in warm,  
humid climates, the summer and monsoon months are  
particularly dangerous in a tropical country like ours.  
Take a look at the chart given below:  
Caused by  
Bacteria  
Diseases  
Gastroenteritis, Typhoid, Cholera,  
Paratyphoid, Dysentery, Diarrhoea.  
What’s more alarming is that, since these germs are  
microscopic, it is impossible to tell whether bacteria and  
viruses are present in your drinking water.  
Viruses  
Polio, Hepatitis A (Jaundice),  
Dysentery, Gastroenteritis,  
Diarrhoea.  
This hidden threat to the health of your family makes  
it imperative to ensure that the water you drink is safe  
and clean.  
2
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WHY  
AQUAGUARD CLASSIC-PUMP  
MODEL IS A SUPERIOR WATER  
PURIFICATION METHOD  
Aquaguard Classic has a 3-stage purification process  
It offers superior filtration with a special multi-layered  
which destroys all known bacteria and viruses.  
It has an in-built pump which pumps water from any  
storage container.  
10" yarn candle.  
It has a unique Electronic Monitoring System that  
continuously monitors the purification level and stops  
the water flow, if purification is inadequate.  
Unlike boiling, it avoids recontamination of water by  
purifying it just before you drink it.  
Aquaguard  
Classic  
has  
superior  
electronics,  
It purifies water without using any chemicals.  
It purifies water without adding anything to it, whilst  
retaining important natural salts and minerals in the water.  
It is time saving, convenient to install and easy  
to operate.  
a built-in voltage stabilizer and a special decalcification  
system, which ensures longer life and less servicing.  
User-friendly indicators that facilitate easy operation  
of the unit.  
3
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AQUAGUARD CLASSIC  
PUMP MODEL - THE  
COMPLETE WATER  
PURIFIER  
Aquaguard Classic is the most advanced water purification system using the principle of ultraviolet treatment. Before we go  
on, take a look at the picture alongside. As you can see the Aquaguard Classic has the following components:  
a. In-built pump b. The Pre-filter (optional) c. Activated Carbon Chamber d. The Ultraviolet Chamber  
e. The Electronic Monitoring System. Aquaguard Classic works simply, but effectively. The in-built pump pumps water from  
a storage container which then passes through the following stages:  
STAGE 1  
STAGE 2  
STAGE 3  
THE PRE-FILTER  
ACTIVATED CARBON  
UV CHAMBER  
The water first passes through the In this stage, the water passes through The next stage is where the water is  
pre-filter which incorporates a specially  
developed multi-layered cartridge which  
strains out physical impurities present in  
the water, such as dust, dirt and mud.  
specially treated, silver impregnated  
subjected to the ultraviolet treatment  
activated carbon which adsorbs colour, which has been documented as a proven  
odour, organic impurities, and free gases method for eliminating water borne  
like chlorine.  
disease causing bacteria and viruses. In  
fact, Aquaguard Classics ultraviolet  
germicidal dosage, even at its lowest, is 1.2  
times of that required to destroy all  
known water borne disease causing  
organisms.  
Aquaguard Classic has one more benefit. A unique Electronic Monitoring System which monitors  
the purification process and stops the flow of water immediately, if the level of purification is inadequate.  
So you see, the Aquaguard Classic is a complete water purification system  
that ensures you get clear, bacteriologically safe drinking water at all times.  
Note: Kindly ensure that the source (storage container) has enough water before  
you switch on your Aquaguard Classic.  
4
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KNOW YOUR  
AQUAGUARD CLASSIC-  
PUMP MODEL  
Diagram of Front and Back View  
5
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ANSWERS TO YOUR  
QUESTIONS ON  
AQUAGUARD CLASSIC -  
PUMP MODEL  
QA  
Can one store water from Aquaguard Classic or use  
it directly?  
ultraviolet chamber is completely enclosed and no UV light  
is allowed to escape.  
Ideally, you should use water directly from the Aquaguard  
Classic. However, if you need to store the water, make  
sure you rinse the bottles or containers first with water  
from Aquaguard Classic and not with tap water. Even  
while drawing water, remember to rinse the tumbler with  
water from Aquaguard Classic.  
Also, UV light has no residual effect in water and hence it is  
totally safe.  
Does Aguaguard Classic work even if the voltage  
fluctuates?  
Aguaguard Classic has superior electronics, with a built-in  
voltage stabilizer, thus ensuring that your Aguaguard works  
even if the voltage goes down to as low as 160V. If  
however, the voltage drops below 160V, the yellow LED  
begins to blink and the alarm sounds, indicating your unit  
cannot be used temporarily.  
How long and where should one store  
the water?  
Water from Aqua guard Classic should be stored in a cool,  
clean place, preferably in steel or glass containers. Avoid  
matkas or filters as they tend to breed bacteria. Cover the  
container with a clean lid and ensure that the storage vessels  
are rinsed with water from Aquaguard Classic.  
Do you need to boil or filter water from the  
Aquaguard Classic?  
Of course not. Aquaguard Classic is a complete purification  
system which gives you clear, safe water. Just fill your glass  
and drink!  
For hygienic reasons, it’s preferable to change the stored  
water at least after 2 days.  
Does drinking water from Aquaguard Classic make  
you lose your natural immunity?  
What will happen if Aquaguard Classic is switched  
on when the storage container does not have water?  
Aquaguard Classic gives you clear, safe drinking water thus  
reducing the risk of exposure to water borne diseases. It  
does not affect your body’s natural immunity in any way.  
Even though a thermal cut-off device is in-built in the  
machine to protect the pump from over heating, utmost  
care should be taken to always check the container for water  
before switching on the unit. Failing which the heating  
might lead to serious damage to the pump.  
Is UV (ultraviolet) light dangerous and is drinking  
UV treated water harmful?  
Direct exposure to strong doses of UV light at a close  
range is dangerous. However, in Aquaguard Classic the  
6
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DIFFERENT WAYS TO  
INSTALL YOUR  
AQUAGUARD CLASSIC-  
PUMP MODEL  
The ideal place for your Aquaguard Classic is above the  
5 Amp. point. This should be a three pin type and  
properly earthed. One end of the water drawing pipe  
should be connected to the Aquaguard Classic and the  
other end of the pipe should be inserted into the  
container. Aquaguard Classic-Pump Model can not only  
be used to pump water from a storage container or vessel  
for the normal usage but also can be used for pre-cooler  
installation (along with water level controller).  
kitchen sink.  
Your Aquaguard Classic can be fitted on the wall through  
key slots provided at the back.  
INSTALLATION  
Your Aquaguard Classic will be installed free of cost by  
our experienced Service Representatives.  
You will require a standard 220/230 V supply and a  
Note: Kindly ensure that the source (storage container) has enough water before  
you switch on your Aquaguard Classic.  
7
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A STEP-BY-STEP GUIDE  
TO USING YOUR  
AQUAGUARD CLASSIC-  
PUMP MODEL  
When the green LED  
glows, a musical note is  
heard, and the unit is  
ready to deliver clear,  
safe drinking water.  
Fit plug into the socket.  
(5 Amp. plug)  
Flick on the main switch.  
The LED will glow red  
for 2-5 seconds.  
Directly thereafter, a  
yellow light will glow for  
60 seconds indicating the  
unit is processing water.  
Note: Kindly ensure that the  
source (storage container) has  
enough water before you  
switch on your Aquaguard  
Classic.  
Switch on the water  
control switch (toggle)  
and you will find water  
flowing out of your  
Aquaguard Classic.  
While you fill your glass a  
pleasant musical tune will  
be heard. Please note that  
music is only an indicator  
and has no relation to the  
purification process.  
If the unit has not been  
used for a day or two,  
allow two to three glasses  
of water to flow out  
If the unit is not to be  
used for the day, make it  
a practice to turn the  
main switch and water  
supply off.  
before using the water.  
Note : 1. In case of low voltage, the Yellow indicator starts blinking and an alarm buzzer note is given.  
2. In case the unit is not functioning properly, the Red indicator starts blinking and an alarm buzzer note is given.  
8
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AQUAGUARD CLASSIC-  
PUMP MODEL  
NOT ONLY FOR  
DRINKING WATER  
Red Summer Wave  
Sorbet Granita  
½ cup Aquaguard water  
5 tbsp. sugar  
}
300 ml tomato juice  
} Cook and  
} dissolve.  
}
200 ml apple juice  
1 tsp. grated lemon rind  
1½ cup plums  
200 ml grape juice  
100 ml orange juice  
1 bottle Limca  
Turn freezer to coldest. Mix sugar, water, lemon rind  
in a pan and cook till sugar is dissolved.  
4 tsp lime juice  
1 tsp mint juice  
Purée plums after removing the seeds. Add this purée  
to the syrup.  
2-3 drops red food colour  
Crushed ice, made from Aquaguard water  
Sweet lime slices and mint leaves for garnishing  
salt and pepper to taste  
Pour mixture into ice cube tray. Freeze until firm but  
not hard.  
Turn mixture into a blender or food processor. Churn  
till smooth.  
Method  
Dip the rims of the glasses in water and then in salt.  
Keep aside. Mix all the other ingredients  
together except the garnish. Shake in a  
cocktail shaker. Add crushed ice. Serve with  
sweet lime slices and mint leaves.  
Return again to freezer tray and freeze for 2-3 hours or  
till it is well set and firm.  
While serving leave aside at room  
temperature until it becomes soft enough  
to scoop out balls. Serve.  
Red Summer Wave  
9
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GOLDEN RULES  
ON MAINTAINING YOUR  
AQUAGUARD CLASSIC-  
PUMP MODEL  
The maintenance required for your Aquaguard Classic is  
2. Keep your pre-filter clean :  
minimal. Should there be any problems, the unit is  
designed to switch off automatically, ensuring that you  
always get clear, safe water. With proper care, you can  
ensure that your Aquaguard Classic performs effectively.  
To ensure that your pre-filter is long-lasting, insist on  
having it thoroughly cleaned by our service person  
during every routine visit.  
3. Activated Carbon :  
Here are some important rules to follow:  
To ensure that your Activated Carbon works  
effectively, insist on having it thoroughly cleaned by  
our service person during every visit.  
1. The key word is cleanliness :  
Dirt and cockroaches have a way of creeping into any  
appliance. Keep the area around your Aquaguard  
Classic clean and dry. Wipe the Aquaguard Classic  
with a soft cloth once in a while. Keep the spout  
clean and closed with the cap provided.  
Also do remember to get the Activated Carbon  
replaced at least once every 6 months by our  
service person during routine service.  
Note: Kindly ensure that the source (storage container) has enough water before  
you switch on your Aquaguard Classic.  
10  
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4. Electronic Monitoring System :  
FUSE:  
As earlier explained, Aquaguard Classic is designed to  
switch off automatically in case the purification is  
inadequate or in case any physical impurities are  
present in water.  
In case the fuse in the unit has blown, here’s what you  
can do :  
1. Firstly remember, the fuse is at the back of the  
Aquaguard Classic (see visual on page no. 5)  
In case water does not flow when you switch on the  
Aquaguard Classic and the red LED blinks, call our  
service department.  
2. Now disconnect the power supply.  
3. Unscrew the cover and remove the fuse.  
4. Replace with a new fuse (500 mA) and secure properly.  
But before you do so, check for any disruption in the  
water supply or mains electricity supply to the Aquaguard  
Classic. If both are functioning normally, check the fuse.  
11  
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CHECKLIST OF  
DOs AND DON’Ts  
X
4. If your Aquaguard  
Classic has not been used  
for a long time, after  
switching on the unit,  
allow 2 to 3 glasses of  
water to flow out before  
collecting the water for  
use.  
1. Be careful not to spill  
water on the panel of  
your Aquaguard Classic,  
as this may lead to  
2. When the unit is not  
3. Switch off the main  
switch when unit will not  
be used for more than 3-4  
hours.  
in use, please keep the  
cover cap screwed on to  
the outlet spout.  
electric shock.  
X
X
6. Avoid connecting any  
pipes to the outlet spout  
to collect water from your  
Aquaguard Classic. You  
will recontaminate the  
water purified by the  
7. Store water from your  
Aquaguard Classic in  
containers cleaned with  
water from Aquaguard  
Classic. For hygienic  
reasons it’s preferable not  
to store water for more  
than 2 days.  
8. Avoid storing  
water from your  
Aquaguard Classic in  
matkas and candle filters,  
as water will get  
5. We recommend  
servicing of Aquaguard  
Classic at least once in six  
months.  
recontaminated.  
Aquaguard Classic.  
Note: Kindly ensure that the source (storage container) has enough water before  
you switch on your Aquaguard Classic.  
12  
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AFTER SALES -  
AT YOUR SERVICE  
The Company offers you a ONE YEAR WARRANTY for  
TECHNICAL SPECIFICATIONS  
your AQUAGUARD CLASSIC. Should you have any  
service requirements during this period, do not hesitate to  
contact our service centres at the addresses given at the  
back of this book or write to the Service Headquarters -  
143, C-4 Bommasandra Industrial Area, Anekal Taluk,  
Bangalore - 562 158.  
Dimensions  
:
395 x 100 x 300 (mm)  
(H x D x W)  
Net weight  
:
:
:
:
:
:
:
5.5 kg.  
Ultraviolet lamp  
Power rating  
Rated voltage  
Water flow rate  
Fuse  
8 Watts  
After the one year warranty you have the option of  
entering into a Maintenance Service Contract with us.  
50 Watts  
230 V 50 Hz.  
1 l.p.m.  
The Service Contract entitles you to some attractive  
benefits:  
500 mA  
2 free maintenance services every year.  
All major replacements free of cost.  
Suction height  
1.5 metres (max.)  
Prompt attendance to your servicing needs (over and  
above the routine services).  
NOTE :  
During continuous operation of Aquaguard Classic-Pump  
Model, to protect over heating of the pump, a thermal cut  
off device is provided.  
A vast network of service centres manned by  
experienced service representatives.  
Do remember to ask for your copy of the Service Contract  
Form before the warranty period gets over.  
13  
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INTERNATIONAL AND  
NATIONAL ENDORSEMENTS  
FOR AQUAGUARD  
AQUAGUARD has been acknowledged as a tried and  
AQUAGUARD is recognised as safe and potable by  
some of the most prestigious laboratories in India  
and abroad.  
tested method of water purification. Leading hospitals  
and clinics have installed the unit. Water from  
14  
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WARRANTY  
The goods are warranted against defects arising from faulty  
resulting from or attributable to negligence, abuse,  
misuse, faulty care, operation or maintenance or repairs,  
alterations to the goods or any part thereof by others  
of the use of the goods on electrical supply for which  
they are not designed or damage caused by lightning or  
other electrical disturbances or interruptions.  
design, workmanship and materials for a period of 12 months  
from the date of installation or 15 months from date of sale  
whichever is earlier, subject to the following conditions.  
1. The Customer will notify the Company in writing promptly  
of any defects noticed and give the Company or its  
authorised agent adequate opportunity to inspect, test and  
remedy them for which the Customer will deposit the goods  
if so required by the Company, with the Company’s office/  
service centre along with original invoice, in the city where  
they are sold.  
(c) The Companys liability under this Warranty shall  
remain valid only if, the goods are duly installed by the  
Company or its authorised agent at the location  
specified in the Invoice or where the installation is at a  
place other than specified in the Invoice such  
installation is undertaken by the Company or its  
authorised agent or franchisee.  
2. Inspection and Test Report by the Company’s office/service  
centre will be final and binding under the Warranty for  
determining defects, repairs/alterations required or carried  
out or certifying working of the goods thereafter.  
(d) Consumable item like Candle which is subject to normal  
wear and tear in the course of use is not covered by this  
Warranty.  
3. The Company or its authorised agent will be entitled to  
retain any defective part replaced under the Warranty.  
(e) The Customer will have no claim against the Company,  
its employees and its authorised agents or franchisees  
under or pursuant to this Warranty in respect of death  
or injury to the Customer or any other person or loss or  
damage to any property caused by or due to equipment  
failure, breakdown or accident, fire or operation or  
utilisation of the goods other than in accordance with  
User Guide or by or due to any other cause or  
circumstance beyond the control of the Company.  
4. Notwithstanding anything to the contrary contained in or  
implied by this Warranty :  
(a) The Companys liability under this Warranty shall be  
limited to the first sale of the goods by the Company to  
the Customer and will not apply or extend to any  
secondary or subsequent sale of goods by the  
Customer.  
(b) The Companys liability under this Warranty shall be  
limited only to defects in the goods which occur under  
the conditions of normal operation of the goods and  
their proper and prescribed use. This Warranty does  
not cover or extend to defects which are determined by  
the Company or its authorised agents as occurring or  
(f) The Companys liability under this Warranty shall in no  
event and under no circumstances exceed the price paid  
by the Customer to the Company for the goods stated  
in the Invoice.  
15  
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General  
WARRANTY  
For the purpose of this Warranty, the following expressions shall have the following  
meaning respectively:  
CUSTOMER COPY  
1. ‘The goods’ shall mean the goods described in the Purchase Agreement.  
Please retain this card. It will be required if  
service under Warranty becomes necessary  
2. ‘The Customer’ shall mean the original purchaser of the Goods from the Company  
who is a party to the Purchase Agreement.  
NAME OF CUSTOMER :  
ADDRESS :  
3. ‘The Company’ shall mean ‘EUREKA FORBES LIMITED’.  
4. ‘The Purchase Agreement’ shall mean the General Terms and Conditions  
of Sale agreed upon by the Customer and the Company as printed on  
the Invoice.  
5. ‘Invoice’ shall mean the Invoice with the Warranty printed on reverse and issued for  
the unit by the Company to the Customer describing the goods and indicating, inter  
alia, the total purchase price thereof, the name of the Customer and the place where  
the goods are to be installed.  
DATE OF INVOICE :  
DATE OF INSTALLATION :  
UNIT NO.:  
6. ‘User Guide’ shall mean the instructions for installation, use and maintenance  
contained in the leaflet published by the Company and delivered to the Customer at  
the time of sale of the goods.  
Post-Warranty  
ORDER NO.:  
1. The Customer may be offered a yearly Service Contract at the prevailing Company  
rates and terms.  
CUSTOMER SIGNATURE:  
SIGNATURE OF SALES PERSON:  
2. In case the Customer does not wish to enter the Service Contract, he has the option  
of calling our Service Centre and having his AQUAGUARD CLASSIC serviced on  
an actuals basis i.e. by paying for Labour cost and Spares needed to attend to that  
Service/Complaint call at the prevailing Company rates. Such service will be  
rendered by the Company in towns/places where the Company has its Service  
Centres.  
3. The Company will provide free servicing of the goods brought to its Service Centre by the customer, provided that all expenses  
of transporting the goods to and from the Service Centre shall be borne by the customer directly.  
4. If during such servicing it is necessary for the Company to replace or repair defective components or parts, the customer shall be  
required to pay for the same as per the Companys prevailing price list.  
Y o u r f r i e n d . F o r l i f e .  
Bhupesh Gupta Bhavan, 85, Sayani Road, Prabhadevi, Mumbai 400 025. Tel: 430 1725  
Page us on: 9622-343434  
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Customer Response Centres - North  
Agra  
Fax : 6229509  
5449959/5449961  
Pager: 9696 431277  
1st Floor, Moradabad  
Tel: 427416  
Vasu Complex Top Floor  
Bye Pass Road  
Near Tulsi Talkies, Agra  
Tel: 354770/357574  
Delhi (CCRU)*  
D-55, IInd Floor  
Opp. Sapna Cinema  
East of Kailash  
New Delhi 110 065  
Tel : 6485311/6419611/6419614  
Faridabad  
Jodhpur  
Basera  
685, 9th ‘C’ Road, Sardarpura  
Jodhpur 342 003  
Tel: 611938/437252/646319  
A-8, Rani Bhavan,  
2nd Floor, Nehru Ground  
NIT Faridabad  
Above Canara Bank  
Haryana 121 001  
Muzzafarnagar  
32/3, South Civil Lines  
Arya Samaj Road  
Muzzafarnagar  
Allahabad  
7E, Clive Road  
Civil Lines  
Allahabad 211 001  
Tel: 622852  
Tel: 0131- 5741037  
Jullundur  
Tel: 5422760/5422770/5422780  
Delhi I  
C/O Hotel Gangandeep  
G T Road, Near Bus Stand,  
Jullundur 144 001  
Noida  
17 A/41 WEA Gurudwara Road,  
Karol Bagh  
Opp. Jassaram Hospital  
New Delhi 110 005  
Tel : 5717722/5715442/5732297/  
5735308/5772704  
Ghaziabad  
41, Ambedkar Marg  
1st and 2nd floor  
Ghaziabad 201 001  
Tel: 713996/713749/720737  
C/144, Sector 15  
Noida 201 301  
Tel: 513607/513609/  
514558/514559  
Amritsar  
250, Basant Avenue  
I M A Building  
Race Course Road  
Amritsar 143001  
Tel: 228379/212926/211316  
Tel: 225669/232074  
Kanpur  
2nd Floor, III A/3, Ashok Nagar  
Near Gumti Gurudwara  
G.T. Road, Kanpur 208012  
Tel: 210019/210037  
Panipat  
Gorakhpur  
17,Old Housing Board Colony  
Devi Mandir Road  
Panipat 132103  
Delhi II  
12/4 Asaf Ali Road, 4th Floor  
Mittal Building  
New Delhi 110 002  
Tel : 3267302/3278055/3270523/  
3281756/3274198/3266979  
Harihar Prasad Dubey Marg  
Betiahata, Gorakhpur  
Tel: 332880  
Bareilly  
Tel: 43984/39125  
Kota  
156, Civil Lines, Santoshi Apts.,  
opp. SSP Lane, Ground Floor,  
Bareily - 243001  
Gurgaon  
C/o Poonam Chand Pradeep  
Kumar  
Near Mahatma Gandhi School  
Rampura Bazar  
Kota  
Patiala  
1067, Sector 17 B  
Near IFFCO Colony  
Gurgaon  
1, Hiranagar  
Near Phatak No.22  
Patiala  
Tel: 421027  
Delhi III  
M/37 Greater Kailash II  
M Block Market  
New Delhi 110 048  
Tel : 6449727/6433827/  
6467279/6463041/6233757/  
6233767/6453878/6217032  
Bhatinda Depot  
Kothi No. 20533  
1st floor, 100 ft Road  
Guru Tej Bahadur Road  
Bhatinda  
Tel: 343599/347596/347599  
Tel: 307875/ 228954  
Tel: 328196/323769  
Gwalior  
18 Vikas Nagar  
Fort Road  
Gwalior474 004  
Tel: 429375/335399  
Raipur  
Lucknow I  
7-P, Dali Bagh  
Butler Road, Lucknow  
Tel: 208007/208375/207692  
Fax: 0522-23  
132, Anand Nagar  
Raipur 452001 (MP)  
Tel: 423783/426138  
Tel: 222156 L Ws tel. msg.  
Shimla  
Bhopal  
Delhi IV  
Plot No. 5,  
Indore  
Laxmi Bhawan  
Chora Chowki  
Shimla 171005  
Tel: 230380  
Plot No.3, 2nd floor  
Lala Lajpat Rai Road  
Govind Pura, Bhopal  
Tel: 580829/581025/784793/94/  
95  
22/2, Yeshwant Niwas Road  
Indore 452003 (MP)  
Tel: 432812/433467/  
432351/545578  
Lucknow II  
Neelkanth Commercial Complex  
3rd Floor, Saini Enclave  
Vikas Marg  
New Delhi 110 092  
Tel: 2155779/2155724/  
2141559/2165609/2166658  
A-29, Nirala Nagar,  
Lucknow 226 020  
Tel: 384808/388374  
Sriganganagar  
40-B, Kanoongo Bhawan  
Sriganganagar  
Jabalpur  
Ludhiana I  
Chandigarh  
7/18 Ankita Complex  
2nd floor Civil Centre  
Jabalpur 482 002 (MP)  
Tel: 311077/413192  
92, Surya Kiran Complex  
2nd floor, The Mall  
Ludhiana 141 001  
Tel: 445199/444931  
Sector 7-C, SCO No. 4  
1st Floor, Madhya Marg  
Chandigarh 160 019  
Tel: 781913/781907/780365/  
773612/773728/773723  
Tel: 435914/429375  
Delhi V  
Udaipur  
74, 1st floor  
Near Kiran X-Rays  
Madhuban Hospital Road  
Udaipur 313 001  
Tel: 414682/560535  
202-204 Kailash Bhavan  
35 Community Centre  
Wazirpur Industrial Area  
New Delhi 110 052  
Tel : 7216054/7438565/  
7131174/7131175/7415841/  
7243894/7212864  
Jaipur (I & II)  
Ludhiana II  
22-23 Central Market  
University Marg, Bapu Nagar  
Jaipur 302 015  
Tel: 514205/511360/511528/  
512153/510782/510716  
Fax: 510679  
51 FF Sant Ishar Singh Flats  
Pakhowal Road,  
Ludhiana  
Dehradun  
3, Astley Hall, 1st floor  
Raipur Road, Dehradun 248 001  
Tel: 652864/650392/657693  
Tel: 404022/421408  
Varanasi  
Meerut  
Vijay Shree Complex  
2nd Floor,  
80, P L Sharma Road  
Meerut  
No. 5, 20/560  
Kennedy Road,  
1st floor  
The Mall, Varanasi  
Tel: 345671  
Delhi VI  
Delhi Regional Office  
D-55, East of Kailash  
Opp. Sapna Cinema  
New Delhi 110 065  
Tel : 6229540/6229542/6229524/  
6284961/6284962/6229576  
Shop No. 2, 1st & 2nd Floor  
Club Road Market,  
Punjabi Bagh (West)  
New Delhi 110 026  
Tel : 5429229/5429412/  
Jammu  
House No. 1, Sector 9  
Trikuta Nagar  
Opp. State Bank Of India  
Jammu  
Tel: 642368/547647  
Moradabad  
B-20, Jigar Colony,  
* Central Customer Response Unit  
17  
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Customer Response Centres - East  
Asansol  
Calcutta V  
Jamshedpur  
Ranchi  
Samarpan Ground Floor  
Vidya Sagar Sarani  
36/B Ashoke Colony,  
G T Road (West),  
Burdwan Dist, Asansol  
Tel: 253837/255065  
27/L/2, Raja S C Mullick Road  
’Mrinmayee’ Ground/1st floor  
B/H Jadavpur LIC Building  
Calcutta 700032  
168, New Baradwari  
Nr. Govt. Hospital,  
Sakchi  
Jamshedpur 831001  
Tel: 431257/421941  
Shyamlila 1st floor  
59/B Circular Road  
P O Lalpur  
Ranchi 834001  
Tel: 312031  
Tel: 4134533/4135284/4834143  
Calcutta VI  
BF-44 Salt Lake City  
Sector I, Ground Floor (Back Portion)  
Calcutta 700 064  
Tel: 3373107/3586041/3584763  
Jeypore  
Pike Street  
Nr. All India Radio Station  
Jaynagar, Jeypore  
Tel: 30343  
Rourkela  
Nanda Bhavan  
Main Road, Rourkela 1  
Tel: 507478/505264  
Baharrampur  
Ashok Bhattacharya  
26/45, Surya Sen Road  
Baharampur 742101  
Dist. Murshidabad  
Tel: 03482-54512  
Sambalpur  
Calcutta VII  
63 E, Chakraberia Road (N)  
Calcutta 700020  
Jorhat GWH-II  
Govind Tola Chhak  
Commandant of Home Guard Office  
Dhanupali - N H No.6  
Sambalpur 768100  
Tel: 410519  
Choladhara Road  
2nd By-Lane, L.H.S,  
Jorhat-1  
Bhubaneshwar  
M/s Eureka Forbes Ltd.  
Plot No. 93, Gautam Nagar  
Opposite To Telco Office  
Bhubaneshwar  
Tel: 4751305/4765929  
Cuttack  
Tel: 326456/ 329351  
Plot no.583, Sureya Vihar,  
Link Road, Cuttack 753012  
Tel: 312730  
Kalyani Depot  
Siliguri  
521 Swamiji Sarani 1st floor  
Hakimpara  
P O Siliguri, Dist Darjeeling  
Tel: 426332/537796  
Tel: 436157/159  
EUREKA FORBES Ltd.  
B 5/1, Central Park  
Kalyani Dist. Nadia 741 235  
Ph: 5821730  
Bokaro Depot  
Dhanbad  
B.P. Agarwala Building,  
2nd floor  
Dhansar Road, Dhansar  
Dhanbad 878106  
Tel: 307330  
189 Co-operative Colony  
Bokaro Steel City, Bokaro  
Tel: 400161  
Kharagpur Depot  
Choto Tangra  
Nr. Shree Chaittanna Behram  
Kharagpur 721301  
Midnapore  
Shillong  
Ideal Lodge, Oakland  
Shillong 1  
Calcutta (CSO)  
7 Chakraberia Road (South)  
Calcutta 700 025  
Tel: 4749708/4749340/4749342/4757954/  
4755402/4766033/4766034  
Fax: 4749341  
Tel: 229989  
Durgapur  
Tinsukia  
Chaliha Nagar  
Near Tinsukia Dev. Authority  
Tinsukia, Assam  
Tel: 334896  
9, Ritwik Ghatak Bithi  
SAIL Co-op Hsg Complex,  
City Centre  
Durgapur 713216  
Tel: 564550  
Tel: 58133  
Krishnanagar  
7A D L Roy Road,  
Adjacent D K Market  
Krishnanagar  
Calcutta I  
Mani Towers. Uttara Block, 1st floor  
31/41, Vinoba Bhave Road  
Calcutta 700 038  
Gangtok  
Tel: 54439  
Lingmo Building, M G Marg  
Gangtok, Sikkim  
Tel: 23756  
Tel: 4786845/5444/5446  
Muzaffarpur  
Juran Chapra, Room No. 2,  
Near Eye Hospital,  
Muzaffarpur  
Calcutta II  
27 A, Dr. Lal Mohan Bhattacharaya Road  
Calcutta 700 014  
Tel: 2451548/2325/2149  
Guwahati  
G N B Road Silpunkhuri  
Above Jungle Travels  
Near Goswami Service Station  
Guwahati 781003  
Tel: 664004/662685  
TeleFax: 663032  
Tel: 0621-266986  
Patna  
Calcutta III  
12D, Chakraberia Road (North)  
Calcutta 700 020  
Machhuatoli  
Arya Kumar Road,  
1st floor  
Patna 800004  
Tel: 664244/660093  
Tel: 4745326/4746411/4748181/4750407  
Calcutta IV  
Howrah  
177, Raja Dinandra Street  
Opp. Desbandhu Park Shyam Bazar  
Calcutta 700 004  
105/106 A Panchsheel Apt.,  
1st floor, 493 B G T Road (South)  
Howrah 711 102  
Tel: 5545729/5547248/5559757  
Tel: 6606042/0896/2794  
* Central Customer Response Unit  
18  
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Customer Response Centres - West  
Ahmedabad CAO  
2nd Floor,  
Dhanlaxmi Chambers  
Nr. Gujarat Vidyapith  
Ashram Road  
Ahmedabad 380014  
Tel: 7545210/7545211  
Fax: 7542381  
Baroda II  
Matru Chhaya  
28, Radha Swami Society,  
B/S Krishna Lila Society,  
Harni Warasia Ring Road,  
Baroda  
Kolhapur  
560 0845/ 562 4541  
Tel: 50480  
Eureka House, Plot no.14,  
Narain Co-op Hsg Society  
Nr. Datta Mandir  
Mahadik Marg  
Kolhapur 416 005  
Tel: 650842/651224  
Colaba (Bombay IV)  
B3 Happy Home Apts.,  
1st Floor  
66 Wodehouse Road  
Colaba, Bombay 400005  
Tel: 2187458/2187441/  
2181307/2187430/2183047  
Pune I - CSO  
Flat 1 & 2, Satsangh  
Apartments,  
B.J.Medical Road,  
Opp. to Hotel Woodland,  
Sadhu Vaswani Chowk,  
Pune 411001  
Tel: 562251/ 569941  
Bharuch  
Mehsana  
Ahmedabad I  
2nd Floor,  
2nd Floor  
19/1 Hari Nagar Society  
Nr. Samandhar Mandir  
Mehsana  
Tel: 613 7472/7319/7110/  
7191/612 1966  
(CCRU)*613 7110  
Fax: 613 7472  
Borivali (Bombay V)  
Ghanshyam Towers  
2nd floor M G Road  
Borivali (East)  
Mumbai 400 066  
Tel: 8949953/8936496/8935554  
Amardeep Comm. Complex  
Near Patel Super Market  
Falsruti Nagar  
M G Road, Bharuch  
Tel: 68659  
Bhagwati Chambers  
Opp Gujarat Vidyapith  
Ashram Road  
Ahmedabad 380009  
Tel: 7542570/7541380/7544821  
Tel: 51652  
Pune II  
Sagar Complex  
2nd floor  
Tower B Nasik Phata  
Kasar Wadi  
Pune 411034  
Tel: 7124532/4103  
Mumbai  
Tardeo  
Bhavnagar  
103, 112,  
City Centre Complex  
Kalanala  
Bhavnagar 364002  
Tel: 564995/564996  
Vashi (Bombay VII)  
106, Shiv Centre  
Sector 17, Plot No.72  
Vashi, New Mumbai 400703  
Tel: 7892228/7892252/  
7892095/7890994  
D-16 Commerce Centre  
Tardeo Main Road  
Tardeo, Bombay 400 034  
Tel: 4949183/4946184/  
4945466/4949200  
Fax: 494 5463  
Ahmedabad II  
Vijay Tower  
Kankaria Road  
Opp Abad Dairy  
Ahmedabad 380022  
Tel: 5452695/5454356/5453237  
Pune Godown  
Lalwani Warehousing  
Gate 2324,  
Priyanka Nagar  
Nr. Gupta Warehousing  
On Pune-Nagar Road  
Wagholi, Pune  
Bhuj  
Kalyan  
1st Floor, Vithalesh Building  
Agra Road  
Opp. Lohana Mahajan Wadi  
Kalyan 421 301  
Khar (Bombay I)  
Jagdeep Villa  
2nd Floor, 4th Road  
Khar (W)  
Mumbai 400 052  
Tel: 6007573/78/79/80/81/84  
Pager: 9628 202236  
Ahmedabad III  
122, 1st floor  
Gayatri Complex  
Nr. A E C Power House  
Sabarmati  
1st Floor; B-157- Shakti nagar  
Opp. Gayatri Temple  
Gandhidham  
Tel: 02836 - 29417  
Goa  
Tel: 911-205737/201629  
Ahmedabad 380005  
Tel: 7504001  
Tel: 691329  
Plot No: 57, BDA Colony  
Opp. Catering College  
Alto Porvorim,  
Bardos, Goa  
Tel: 410712/410734  
Nagpur  
Paul Commercial Complex  
4th and 5th Floor  
Ajni Square, Wardha Road  
Nagpur 440015  
Tel: 227680/221093  
Rajkot  
Andheri (Bombay II)  
TCF-Andheri Complex  
Suren Road  
Off. Andheri-Kurla Road  
Andheri Mumbai 69  
Tel: 8363828  
Anand  
Abbasi Chambers, Gr Floor  
Debhar Road, Para Bazar  
Opp Dena Bank  
Rajkot 360 001  
Tel: 222480/226513  
8, Sarvoday Society  
Amul Dairy Road,  
Anand 388001  
Tel: 27647  
Jalgaon  
52, Upasana  
Jay Nagar  
Nr. Omkareshwar Temple  
Jalgaon 425002  
Tel: 239883  
Nasik  
Aurangabad  
Eureka House,  
25/26, Raghuveer Nagar  
Jalna Road  
Opp. St. Francis School  
Aurangabad 416005  
Tel: 353408/353268  
Surat  
Pager: 9628 202235  
82 Mohammadi House  
Opp Kalika Mandir,  
2nd Floor  
Behind Aman Apartment  
Old Agra Road, Nasik  
Tel: 591787/80506  
No.1 Mehta Park Coop. Society,  
B/H, Sargam Shopping Centre,  
Parlay Point,  
Surat 395 007  
Tel: 215254/ 215255/56/57  
Eurohelpline 24 hours  
Tel: 8206060  
Mulund (Bombay III)  
Jamnagar  
B/ 202, 203 Pratik Industrial  
Estate, Behind Petrol Pump,  
Mulund-Goregaon Link Road  
Bhandup (West), Mumbai 400  
078  
2nd Floor, Moti Chambers  
Sumer Club Road  
Opp. Bank of Baroda  
Jamnagar 361005  
Tel: 564048  
Vapi  
Navsari Depot  
Baroda I  
21/A, Anandnagar Society  
Productivity Road  
Baroda 390005  
Tel: 334685/352571/343689/  
331229/331218/331246  
Adarsh Dham, 1st Floor  
Zanda Chowk,  
Vapi Daman Road  
Vapi  
1/802, Gurukrupa Bldg.,  
Opp. Govt. Rest House  
Nr. Ashirwad Society  
Luncikui, Navsari - 396445  
Tel: 5640961/62/567 3537/2098/  
Tel: 32629  
* Central Customer Response Unit  
19  
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Customer Response Centres - South  
Bangalore CSO  
Chennai I  
Guntur  
Mangalore  
Tirunelveli  
Eureka Forbes Ltd.  
205, TCR Niveras Plaza,  
2nd floor, Aminjikarai,  
P.H. Road, Chennai 600 029  
Tel 6424579/6425243/  
6414897/6414956/6414897  
No. 4-1-1, 4th Main,  
Lakshmipuram,  
Near Harihara Mahal,  
Guntur-522 022  
Tel: 231280  
3-33-2951/52 Pintos Lane,  
Kadri Kambla Gr. and 1st Floor,  
Mangalore 575004  
No.8 Municipal Colony,  
CSI Church Road,  
(Behind NCC Office),  
Maharajanagar, Tirunelveli 627 011  
Tel: 574917/577363  
143-C/4, Bommasandra Indl. Area,  
Off Hosur Road, Anekal Taluk,  
Bangalore 562 158  
Tel: 492445/495517/495953  
Tel: 911-34441/2/3 Fax: 34554  
Mysore  
Bangalore I  
Chennai II  
Hubli  
2828 I Main Jayanagar,  
Pampapathy Road,  
Mysore 570 014  
Trichur  
Farah Commercial Complex,  
2nd floor, 75, J C Road,  
Bangalore 560 002  
Tel : 2224453/2222314/2235673  
Fax : 2292029  
East Coast Chambers,  
3rd Floor, 92, G.N. Chetty Road,  
T. Nagar, Chennai 600 017  
Tel:8283237/8284617/8234514/  
8234721/8225506/8225507  
(CCRU)* - 8280409/8280411/  
8280418  
Opp. K M C Gate,  
1st Main, 1st Cross,  
Jayanagar Extn.,  
Vidyanagar, Hubli 580 021  
Tel: 374110/373291  
”Prasadam”, Gr. Fl., Ward 24/312,  
H.No. 28/461/1  
Kallingal Lane, Near Coop. College,  
(Behind Vadakke Stand)  
Thrissur 680 001  
Tel 567025/567124/561494  
Neyveli (Depot)  
1st floor, No.5A/85,  
Cuddalore Main Road,  
Neyveli - 607 802. Tel: 62379  
Tel: 320115/116/047  
Bangalore II  
4206/4305 High Point - 4,  
Hyderabad I  
1-2-261/8, 1st Floor,  
Trichy  
2nd/3rd Floor,  
45, Palace Road,  
Bangalore 560 001  
Tel : 2267746/2260971/2093124  
Fax : 2093046  
Chennai III  
No. 8 1st floor,  
Karan Centre,  
80, Raja Colony,  
Behind Sangam Hotel Cantonment,  
Trichy 620 001  
Pondicherry  
2, ‘B’ Lane, VVP Nagar,  
Thattanchavadi,  
Pondicherry 605 009  
Tel 372823/372480/371927  
Sarojini Devi Road,  
Secunderabad 500 003  
Tel: 7844128/7840206  
West Mada Street,  
Srinagar Colony, Saidapet,  
Chennai 600 015  
Tel: 2301152/2301153/  
2301154/2354590  
Tel: 461867/414967/464943/464086  
Hyderabad II  
Trivandrum  
(CCRU)*:2093041-44  
Srilakshmi Complex,  
10-2-289/25, 2nd Floor,  
Shanthi Nagar,  
Opp. Mahaveer Hospital,  
Hyderabad 500 025  
Tel: 3315451/3314226/  
3320939/3320949  
Fax: 3320939  
TC 2/2442 Basant, Pattom,  
Thiruvanthapuram 695 004  
Tel: 446570/444852/444859  
Quilon  
Bangalore III  
No. 99, 1st Floor,  
II Floor, Phenzhissery Building,  
Kadappkkada Junction,  
Kollam 691 008  
Chennai IV  
4th ‘B’ Cross, 5th Block  
Industrial Extension  
Koramngala  
Bangalore 560 095  
Tel: 5522333/5522444/  
5522555/5536383/5536362  
No.36 North Park Street,  
Venkatapuram, Ambattur,  
Chennai 600 053  
Tel:6520860  
Tuticorin (Depot)  
Ground Floor,  
No. 220, New Colony,  
Tuticorin 3  
Tel: 70459/740711  
Rajahmundry  
No.9, 46-22-13/A, 1st Floor,  
Opp. Annapoorna Mess,  
Danavaipeta,  
Rajahmundry 533 103  
Tel: 461429  
Cochin  
Tel: 328332  
Door No.43/2268, SRM Road,  
Near V.B. Terrace Appartments,  
Cochin 682 018  
Tel: 400063/401546/402561/402486  
Fax: 401640  
Hyderabad III  
3-4-771/B, 1st Floor,  
Besides State Bank Of India,  
Barkatpura, Hyderabad 500 027  
Tel: 7567185/7567810/7567813  
Udupi  
Belgaum  
12-1-865, 1st Floor,  
Udupi Super Bazar,  
Udupi-576 101  
Tel: 27035  
No.16, Gurukrupa,  
2nd Main, A (1) Road,  
Sadashivnagar, Belgaum - 1  
Tel: 473719  
Salem  
19-B, Saradha College Road,  
Salem 636 007  
Tel: 419422/411235/414235  
Coimbatore  
Kakinada  
Vellore (Depot)  
Calicut  
1st floor,  
Ramlakshmi Building,  
6/689 Y.M.C.A. Road,  
Kozhikode 673 001  
Tel: 765913/766698/758390  
No. 59, West T.V. Swamy Road,  
R.S. Puram, Coimbatore 641 002  
Tel: 5433208/5439648/  
5433180/5439881  
1st Floor, 68-9-47, Ashok Nagar  
SBI Officers Colony, Kakinada  
Tel: 352613  
Ground Floor, No. 651  
TNHB, Phase III, Sathuvachari,  
Vellore 632 009. N.A.A. Dt.  
Tel: 25233  
Shimoga  
Opp. Ganapati Temple  
II Cross, Ravindra Nagar  
Shimoga-577 201  
Tel: 21580  
Kottayam  
Davangere  
Mundukottakkal Chambers  
K K Road, Kanjikuzhy  
Kottayam 686 004  
Vijaywada  
No.76, 1st Floor, 7th Cross,  
Opp. Lions Club, A Block,  
Devaraj URS Layout,  
Davangere 577 002  
Tel: 473719  
Sri Durga Sadan, 1st Floor,  
Near Jammichettu,  
Mogalarajapuram,  
Vijaywada 520 010  
Tel: 475964/485782/470633  
Cannanore  
Shivakasi (Depot)  
1st Floor, No. 15C/1A  
P.K.N. Road, Sivakasi - 626123  
Building No. 338 HYZ,  
Chovva Junction, Near Water Tank,  
Melea Chovva, Kannur 670 006  
Tel: 768333  
Tel: 570964/572743/573147  
Kumbakkonam (Depot)  
No. 30, 2nd Main Street  
Srinagar Colony  
Kumbakkonam 612 001  
Tel: 0435-412461  
Tirupur Depot  
No. 2, SBI Colony,  
Kongu Nagar Extn.,  
Tirupur 641 607  
Tel: 723887  
Erode  
Visakhapatnam  
Chennai C.S.O LAB  
No.14 Burkit Road,  
IInd floor, T. Nagar,  
Chennai 600 017  
Tel: 4348328/4348197/4334203  
Fax: 4348304  
No. 6, Bharathidasan Street,  
Near Water Tank,  
Teachers Colony,  
Erode 638 011  
No.50-12-10, 1st Floor,  
Ramachandra Complex I Lane,  
Seethammapeti,  
(Opp. Anjaneya Tent House),  
Visakhapatnam 530 016  
Tel: 553009/553010  
Madurai  
Plot No. 300, K K Nagar  
Madurai 625 020  
Tel: 274501/274397  
Tel: 587728/587216/587654  
* Central Customer Response Unit  
20  
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Bhupesh Gupta Bhavan, 85, Sayani Road, Prabhadevi, Mumbai 400 025. Tel: 430 1725  
Page your friend on: 9622-343434  
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