Dyson Vacuum Cleaner DC23 User Manual

OPERATING MANUAL  
DC23 MOTORHEAD  
ASSEMBLY  
1
2
clik  
4
clik  
clik  
3
clik  
5
3
months  
WASH FILTER  
Wash filter with cold water  
at least every 3 months.  
REGISTER  
YOUR 2 YEAR  
GUARANTEE  
TODAY  
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Your Dyson vacuum cleaner will be covered for parts and  
labour for 2 years from the date of purchase, subject to  
the terms of the guarantee.  
IMPORTANT SAFETY PRECAUTIONS  
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER  
If you have a query about your Dyson vacuum cleaner,  
call the Dyson Customer Care Helpline quoting the  
serial number and details of where/when you bought the  
vacuum cleaner. The serial number can be found on your  
rating plate which is behind the clear bin.  
When using an electrical appliance, basic precautions should always be followed, including the following:  
WARNING  
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:  
1.  
2.  
3.  
This vacuum cleaner is for domestic use only. Do not use outdoors or on wet surfaces.  
Do not handle plug or vacuum cleaner with wet hands.  
CAUTION: This vacuum cleaner’s hose contains electrical connections: Do not use to suck up water or other liquids. Do not  
immerse in water for cleaning. The hose should be checked regularly and must not be used if damaged.  
Most queries can be solved over the phone by one of our  
trained Dyson Customer Care Helpline staff.  
4.  
5.  
Do not allow the vacuum cleaner to be used as a toy. Close attention is necessary when used by or near children.  
Do not use with damaged cable or plug. If the supply cable is damaged, it must be replaced by Dyson’s authorised service  
centres in order to avoid a hazard.  
Note your serial number for future reference  
6.  
If the vacuum cleaner is not functioning properly, has been dropped, damaged, left outdoors, or immersed in liquid, do not use,  
contact the Dyson Customer Care Helpline.  
7.  
8.  
9.  
Do not use the vacuum cleaner if any parts appear to be faulty, missing or damaged.  
Ensure all parts including the clear bin are securely attached before using or carrying the vacuum cleaner.  
This vacuum cleaner is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or  
lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the vacuum cleaner by  
a person responsible for their safety. Children should be supervised to ensure that they do not play with the vacuum cleaner.  
10.  
11.  
Do not leave the vacuum cleaner when plugged in. Unplug from outlet when not in use, and before performing user  
maintenance, connecting or disconnecting the hose or changing accessories.  
Store the vacuum cleaner indoors. Do not use or store this vacuum cleaner below 0°C (32°F). Ensure that the vacuum cleaner is  
at room temperature before operating. Put the vacuum cleaner away after use with the cable stored safely, to prevent tripping  
hazards.  
This illustration is for example purposes only.  
12.  
If the vacuum cleaner overheats it will cut-out. It must be switched off, unplugged and allowed to cool down before attempting  
to check filters or for blockages. Ensure any blockage is cleared before restarting the vacuum cleaner.  
13.  
14.  
15.  
Turn off all controls before unplugging.  
Do not unplug by pulling on cable. To unplug, grasp the plug, not the cable.  
Do not pull or carry by cable, use cable as a handle, close a door on cable, or pull cable around sharp edges or corners. Do not  
run vacuum cleaner over cable. Keep cable away from heated surfaces.  
16.  
17.  
18.  
The use of an extension cable is not recommended.  
Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts, such as the brush bar.  
Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may  
reduce air flow. Switch off and unplug the vacuum cleaner before attempting to remove any blockage.  
19.  
20.  
21.  
Take extra care when vacuuming on stairs. Do not work with the vacuum cleaner above you on the stairs.  
Keep the vacuum cleaner on the floor. Do not put the vacuum cleaner on chairs, tables etc.  
Do not shake the vacuum cleaner or press the cyclone release button while carrying the vacuum cleaner, or it could fall and  
cause injury.  
22.  
23.  
24.  
25.  
26.  
27.  
Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they may be present.  
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.  
Check to ensure your electricity supply matches that shown on the rating plate. The vacuum cleaner must only be used as rated.  
Use only as described in this manual. Use only Dyson recommended attachments.  
Do not use without the clear bin and filters in place.  
Do not lubricate any parts, or carry out any maintenance or repair work other than that shown in this manual, or as advised by  
the Dyson Customer Care Helpline.  
3 EASY WAYS TO REGISTER YOUR 2 YEAR GUARANTEE  
SAVE THESE INSTRUCTIONS  
THIS VACUUM CLEANER IS INTENDED FOR HOUSEHOLD USE ONLY  
REGISTER  
REGISTER  
REGISTER  
ONLINE  
BY PHONE  
BY MAIL  
Visit our website to register your  
full parts and labour guarantee  
online (Australia only).  
Call our dedicated Helpline.  
Complete and return  
the form to Dyson in the  
envelope supplied.  
Do not pull on  
the cable.  
Do not store near  
heat sources.  
Do not use near  
naked flame.  
Do not run over  
the cable.  
Do not pick up  
water or liquids.  
Do not pick up  
burning objects.  
Do not use above you Do not put hands  
AU 1800 239 766  
NZ 0800 397 667  
on the stairs.  
near the brush  
bar when the  
vacuum cleaner  
is in use.  
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2
3
Power and cable  
Storage  
Emptying the clear bin  
Motorised head  
ON  
1
clik  
4
2
Tools  
clik  
OFF  
clik  
clik  
clik  
clik  
3
clik  
Clearing brush bar obstructions  
5
Cleaning the clear bin  
Looking for blockages  
2
1
3
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4
5
Wash filter with cold water at least every 3 months.  
IMPORTANT!  
WASH FILTER  
3
Register for a filter wash reminder by email (Australia only);  
months  
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6
7
2 YEAR DYSON GUARANTEE  
TERMS AND CONDITIONS  
Terms and conditions of the complimentary Dyson 2 year guarantee  
The guarantee becomes effective from the date of purchase.  
The guarantee is only valid when purchase is made from an authorised retailer.  
All work will be carried out by Dyson Appliances (Aust) Pty Ltd, Avery Robinson  
Ltd (New Zealand).  
Any parts replaced will become the property of Dyson Appliances (Aust)  
Pty Ltd.  
The repair or replacement of your vacuum cleaner under guarantee will not  
extend the period of guarantee.  
The guarantee provides benefits which are additional to and do not affect your  
statutory rights as a consumer.  
You must provide proof of purchase before any work can be carried out on your  
vacuum cleaner. Without this proof, any work carried out will be chargeable.  
Please keep your receipt.  
ABOUT YOUR PRIVACY  
USING YOUR DYSON VACUUM CLEANER  
LOOKING FOR BLOCKAGES  
Dyson may use this information for future marketing and research purposes  
(including sending commercial electronic messages) and may disclose it to  
third parties for the purposes of providing the services you have requested or  
to our business partners or professional advisers. If you wish to access your  
personal information or see our full privacy policy, please contact us at  
CAUTION:  
CAUTION:  
This vacuum cleaner’s hose contains electrical connections: Do not use to suck  
up water or other liquids. Do not immerse in water for cleaning. The hose should  
be checked regularly and must not be used if damaged.  
PLEASE NOTE:  
Always extend the cable fully to the red tape before use.  
Fine dust such as plaster or flour should only be vacuumed in very small  
amounts.  
Do not use the vacuum cleaner to pick up sharp hard objects, such as small toys,  
pins, paper clips etc.  
Consult your flooring manufacturer’s recommended instructions before  
vacuuming and caring for your flooring, rugs and carpets. Some carpets  
will fuzz if a rotating brush bar is used when vacuuming. If this happens, we  
recommend vacuuming in hard floors mode and consulting with your flooring  
manufacturer.  
If used in a garage, care should be taken to wipe the soleplate and wheels with  
a dry cloth after vacuuming to clean off any sand, dirt, or pebbles which could  
damage delicate floors.  
When vacuuming, certain carpets may generate small static charges in the clear  
bin. These are entirely harmless and not associated with the main supply. To  
minimise any effect from this, do not put your hand or insert any object into the  
clear bin unless you have emptied it and rinsed it out with cold water.  
Only use parts recommended by Dyson; failure to do so could invalidate your  
guarantee.  
Switch OFF and unplug the vacuum cleaner before checking for blockages.  
Beware of sharp objects when clearing blockages.  
Refit all parts of the vacuum cleaner securely before using.  
PLEASE NOTE:  
Clearing blockages is not covered by your vacuum cleaner’s limited guarantee.  
If any part of your vacuum cleaner becomes blocked, it may overheat and then  
automatically shut off. Unplug the vacuum cleaner and leave to cool down.  
Clear blockage before restarting.  
Large items may block the tools or wand inlet, if this happens switch the vacuum  
cleaner off and remove the plug before removing the blockage. Do not operate  
the wand release catch.  
CONFORMITY INFORMATION  
A sample of this product has been tested and found to be in conformity with the  
following European Directive: 2006/95/EC Low voltage Directive, 93/68/EEC  
CE Marking Directive, 2004/108/EC EMC Directive.  
PRODUCT INFORMATION  
Product weight 10.86kg.  
Please note: Small details may vary from those shown.  
This product is protected by the following intellectual property rights:  
WHAT IS COVERED  
The repair or replacement of your vacuum cleaner if your vacuum cleaner is  
found to be defective due to faulty materials, workmanship or function within  
2 years of purchase (if any part is no longer available or out of manufacture,  
Dyson will replace it with a functional replacement part).  
PATENT/PATENT APPLICATION NUMBERS  
2
CA 2,439,032; AU 2002-229966; EP 1361812; JP 2004-537336;  
US 2004/0128789; GB 2407784; WO 2005/053855; AU 2002226556;  
CA 2,439,250; EP 1370172; JP 2004-528876; US 2004-0074213;  
AU 2002225207; CA 2,438,069; EP 1361814; JP 2004-520137;  
US 2004-0112022; AU 2001240894; EP 1268076; JP 2003-528704;  
US 6,835,222; AU 2002-225232; CA 2,438,079; EP 1361815;  
JP 2004-520139; US 6,974,488; AU 637 272; EP 0636338; JP 1948 863;  
US 5,078,761; GB 2413974; WO 2005/110608; AU 2003-202714;  
CA 2,476,428; EP 1474242; GB 2385292; JP 2003-567583;  
1
WHAT IS NOT COVERED  
Dyson shall not be liable for costs of repair or replacement of a product incurred  
as a result of:  
Normal wear and tear (e.g fuse, belt, brush bar).  
Industrial use of the vacuum cleaner such as vacuuming gyprock dust or builders  
dust may void your guarantee.  
Accidental damage, faults caused by negligent use or care, neglect, careless  
operation or handling of the vacuum cleaner which is not in accordance with the  
Dyson Operating Manual.  
Blockages – please refer to the Dyson Operating Manual for details on how to  
unblock your vacuum cleaner.  
Use of the vacuum cleaner for anything other than normal domestic purposes in  
the country of purchase.  
Use of parts not assembled or installed in accordance with the instructions  
of Dyson.  
Use of parts and accessories other than those produced or recommended  
by Dyson.  
3
EMPTYING THE CLEAR BIN  
CAUTION:  
CLEARING BRUSH BAR OBSTRUCTIONS  
CAUTION:  
US 2005-010229892; GB 2407022; JP 2004-023962; AU 2003255837;  
EP 1551270; GB 2392827; JP 2004-023963;US 2004-023963; GB 0510864.2;  
MY PI20062350; TW 95118685; TH 0601002378; WO 2006/125944;  
GB 0510863.4; MY PI20062352; TH 0601002379; TW 95118686;  
WO 2006/125945; GB 0510862.6;MY PI20062351; TW 95118687;  
TH 0601002380; WO 2006/125946; AU 2003252873; EP 1380247;  
JP 2004-100960; US 2004-0111828; AU 2002233553; EP 1365676;  
JP 2004-524097; US 2004-0078925; GB 0625806.5.  
Switch OFF and unplug the vacuum cleaner before emptying the clear bin.  
Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.  
To remove the clear bin from the vacuum cleaner press the button at the rear  
of the carrying handle. To release the dirt, press the button on the front of the  
clear bin.  
Switch ‘OFF’ and unplug the vacuum cleaner before clearing  
brush bar obstructions.  
If your brush bar is obstructed, it may shut off. If this happens you will need  
to remove the brush bar as shown and clear any obstructing debris.  
PLEASE NOTE:  
Do not use the vacuum cleaner without the clear bin in place.  
To minimise dust/allergen contact when emptying, encase the clear bin tightly  
in a plastic bag and empty. Remove the clear bin carefully and seal bag tightly,  
dispose as normal.  
Equivalent patents, registered designs and applications exist in other countries.  
External sources such as transit damage or weather.  
Repairs or alterations carried out by parties other than Dyson or its  
authorised agents.  
CLEANING THE CLEAR BIN  
CAUTION:  
If you are in any doubt as to what is covered by your guarantee, please call the  
Dyson Customer Care Helpline on:  
Australia 1800 239 766  
Do not immerse the whole cyclone in water or pour water into the cyclones.  
Ensure the clear bin is completely dry before replacing.  
Clean the shroud with a cloth or dry brush to remove lint and dust.  
New Zealand 0800 397 667  
PLEASE NOTE:  
Remember: Always disconnect plug from mains before inspecting for problems.  
If your vacuum cleaner will not operate, first check: mains socket has electricity  
supply – the plug is properly inserted into the socket.  
Sucking up certain items such as stockings, clippings of cloth, sizeable pieces of  
paper etc may block the hose or ducts. Should a blockage occur, first disconnect  
the vacuum cleaner from the electricity supply and refer to the ‘blockage’ section  
in the Dyson Operating Manual.  
Never pick up hot cinders or lighted cigarette ends.  
Do not attempt to pick-up water with your Dyson vacuum cleaner. It has not  
been designed as a wet pick-up cleaner.  
Do not use detergents, polishes or air fresheners to clean the clear bin.  
Do not put the clear bin in a dishwasher.  
WASHING YOUR FILTER  
CAUTION:  
Switch OFF and unplug the vacuum cleaner before removing the filter.  
Ensure filter is completely dry before refitting into the vacuum cleaner.  
PLEASE NOTE:  
If you are still experiencing problems with your Dyson vacuum cleaner, please  
call the Dyson Customer Care Helpline on:  
Australia 1800 239 766  
It is important to check your filter regularly and wash at least every 3 months  
according to instructions, to maintain performance.  
Please leave to dry completely for 24 hours.  
The filter may require more frequent washing if vacuuming fine dust.  
Do not use detergents to clean the filter.  
Do not put the filter in a dishwasher, washing machine, tumble dryer,  
oven, microwave or near an open flame.  
Register to require a filter wash reminder by email (Australia only);  
New Zealand 0800 397 667  
REGISTERING YOUR GUARANTEE  
To help us ensure you receive prompt and efficient service, please register as a  
Dyson owner. There are three ways to do this:  
Online at (Australia only) [email protected]  
By calling the Dyson Customer Care Helpline.  
By completing and returning the enclosed form to us by mail.  
This will confirm ownership of your Dyson vacuum cleaner in the event of an  
insurance loss, and enable us to contact you if necessary.  
DYSON CUSTOMER CARE  
If you have a query about your Dyson vacuum cleaner call the Dyson Customer  
Care Helpline quoting the serial number, or contact us via the Dyson website.  
The serial number can be found behind the clear bin.  
Most queries can be solved over the phone by one of our Dyson Customer Care  
Helpline staff.  
If your Dyson vacuum cleaner needs a service, call the Dyson Customer Care  
Helpline so we can discuss the available options.  
If your vacuum cleaner is under guarantee and the repair is covered, it will be  
repaired at no cost.  
DYSON CUSTOMER CARE DETAILS  
Any queries – just call the Dyson Customer Care Helpline  
AU: 1800 239 766 (Mon-Fri 8:00am to 6:00pm EST,  
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8
9
QUESTIONNAIRE  
IMPORTANT!  
Please take a few moments to answer our questions.  
They will help us develop new products for the future.  
WASH FILTER  
1
This vacuum cleaner is…  
6
What is your average household income?  
My first vacuum cleaner  
Less than $45,000  
A replacement vacuum cleaner  
An additional vacuum cleaner  
Between $45,000 – $74,000  
Between $75,000 – $100,000  
Over $100,000  
Wash filter with cold water at least every 3 months.  
2
Which brand of cleaner are you replacing or adding to?  
7
8
Do you have any household pets?  
Dyson  
Hoover  
Electrolux  
LG  
Dog  
Cat  
Miele  
Samsung  
Panasonic  
Nilfisk  
None  
Other  
Vax  
Volta  
Kambrook  
Wertheim  
3
Does anyone in your household suffer from any of the following?  
Other, please specify  
Asthma  
None  
Allergies  
months  
3
Why did you choose to buy a Dyson vacuum cleaner?  
(Please rank in order, 1-5. 1 being the most important).  
9 To which age group do you belong?  
Dyson reputation  
16 – 24  
35 – 44  
55 – 64  
25 – 34  
45 – 54  
65+  
Good for pet hair pick-up  
Performs consistently well  
No loss of suction  
Previous experience of Dyson  
Good for people suffering from asthma and allergies  
Features  
Dyson Customer Care  
If you have a question about your Dyson vacuum cleaner, call  
the Dyson Customer Care Helpline with your serial number and  
details of where and when you bought the vacuum cleaner, or  
contact us via the Dyson website. The serial number can be found  
on the main body of the vacuum cleaner behind the clear bin.  
10 Would you recommend a Dyson vacuum cleaner to your family  
and friends?  
HEPA filtration  
Hygienic and germ free cleaning  
Price/special offer  
Yes  
No  
AU Dyson Customer Care  
1800 239 766  
Wanted a bagless cleaner  
Compact and easy to store  
Store staff recommendation  
Picks up more dust than others  
Latest model/technology  
Reliability/quality  
11 Do you have children?  
Dyson Appliances (Aust) Pty Ltd.,  
PO Box 2835,  
Pre-school  
Aged +17 years  
Pregnant  
Aged 5-17 years  
Children no longer at home  
No children  
Taren Point, NSW 2229,  
Australia  
www.dyson.com.au  
Friend/family recommendation  
Other  
NZ Dyson Customer Care  
0800 397 667  
12 Which best describes your house?  
(Tick one from each column).  
Avery Robinson Ltd.,  
Unit F, 151D Marua Road,  
Ellerslie, Auckland, 1051  
New Zealand  
4
Where did you first hear about the Dyson model you bought?  
Own house  
Rented house  
Up to 2 beds  
3-4 beds  
From friends and family  
Saw it on the internet  
From TV/a magazine advert  
Saw it in a store catalogue  
Saw it in a store  
www.dyson.co.nz  
Own apartment/villa  
Rented apartment/villa  
Live with parents  
Share accommodation  
More than 4 beds  
Recommended by salesperson  
5
Do you own a Dyson handheld?  
Yes  
No  
THANK YOU FOR YOUR TIME  
www.dyson.com  
JN.21505 PN.14475-10-02 11.03.09  
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