Dyson Vacuum Cleaner DC20 User Manual

OPERATING MANUAL  
ASSEMBLY  
click  
click  
click  
click  
click  
6
months  
WASH FILTER  
Wash filter with cold water  
at least every 6 months.  
TM  
Contact Head tool  
REGISTER  
FOR YOUR FREE  
5 YEAR  
GUARANTEE  
TODAY  
1
2
3
* Selected models only  
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GENERAL SAFETY PRECAUTIONS  
SAVE THESE INSTRUCTIONS  
THIS VACUUM CLEANER IS INTENDED FOR HOUSEHOLD USE ONLY  
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER  
When using an electrical appliance, basic precautions should always be followed,  
including the following:  
1.  
This vacuum cleaner is for domestic use only. Do not use outdoors or on wet  
surfaces.  
2.  
3.  
Do not handle plug or vacuum cleaner with wet hands.  
Do not allow to be used as a toy. Close attention is necessary when used by or  
near children.  
4.  
5.  
Do not use with damaged cable or plug. If the supply cable is damaged, it must be  
replaced by Dyson Ltd., our service agents or similarly qualified persons in order to  
avoid a hazard.  
If the vacuum cleaner is not functioning properly, has been dropped, damaged,  
left outdoors, or immersed in liquid, do not use. Contact the Dyson Customer  
Care Helpline.  
6.  
7.  
8.  
Do not use the vacuum cleaner if any parts appear to be faulty, missing or  
damaged.  
Ensure all parts including clear bin are securely attached before using or carrying  
TM  
the vacuum cleaner.  
This vacuum cleaner is not intended for use by persons (including children)  
with reduced physical, sensory or mental capabilities, or lack of experience and  
knowledge, unless they have been given supervision or instruction concerning use  
of the vacuum cleaner by a person responsible for their safety. Children should be  
supervised to ensure that they do not play with the vacuum cleaner.  
9.  
Do not leave vacuum cleaner when plugged in. Unplug from outlet when not in  
use, and before performing user maintenance, connecting or disconnecting the  
hose or changing accessories.  
10. Store the vacuum cleaner indoors. Put the vacuum cleaner away after use with the  
cable stored safely, to prevent tripping hazards.  
11. This vacuum cleaner is fitted with a thermal protection device. If any part of  
your vacuum cleaner becomes blocked it may cause the device to operate and  
automatically stop the vacuum cleaner. If this happens, the vacuum cleaner must  
be switched off, unplugged and allowed to cool down before attempting to check  
filters or for blockages. Ensure any blockage is cleared before re-starting the  
vacuum cleaner.  
12. Turn off all controls before unplugging.  
13. Do not unplug by pulling on cable. To unplug, grasp the plug, not the cable.  
14. Do not pull or carry by the cable, use the cable as a handle, close a door on  
the cable, or pull the cable around sharp edges or corners. Do not run vacuum  
cleaner over the cable. Keep the cable away from heated surfaces.  
15. The use of an extension cable is not recommended.  
16. Keep hair, loose clothing, fingers, and all parts of body away from openings and  
moving parts, such as the brush bar.  
17. Do not put any object into openings. Do not use with any opening blocked: keep  
free of dust, lint, hair, and anything that may reduce air flow.  
18. Take extra care when vacuuming on stairs. Always work with the vacuum cleaner at  
the bottom of the stairs.  
19. Keep the vacuum cleaner on the floor. Do not put the vacuum cleaner on chairs,  
tables etc.  
20. Do not shake the vacuum cleaner or press the cyclone release button while  
carrying the vacuum cleaner, or it could fall and cause injury.  
21. Do not use to pick up flammable or combustible liquids, such as petrol, or use in  
areas where they may be present.  
22. Do not pick up anything that is burning or smoking, such as cigarettes, matches,  
or hot ashes.  
23. Check to ensure your electricity supply matches that shown on the rating plate.  
The vacuum cleaner must only be used as rated.  
24. Use only as described in this Dyson Operating Manual. Use only Dyson  
recommended attachments.  
TM  
25. Do not use without clear bin and filters in place.  
26. Do not lubricate any parts, or carry out any maintenance or repair work other than  
that shown in this Dyson Operating Manual, or as advised by the Dyson Customer  
Care Helpline.  
Do not pull on  
the cable.  
Do not store near  
heat sources.  
Do not use near  
naked flame.  
Do not run over  
the cable.  
Do not pick up  
water or liquids.  
Do not pick up  
burning objects.  
Do not use above  
you on the stairs.  
Do not put hands  
near the brush bar  
when the vacuum  
cleaner is in use.  
3
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Tools  
Tool attachments  
Suction release  
Turbine Head*  
TM  
click  
Contact Head tool  
* Selected models only  
Brush bar maintenance  
click  
click  
click  
1
click  
2
Mini Turbine Head*  
Looking for blockages  
2
3
1
1
3
2
4
5
4
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Wrapping and storage  
1
2
3
4
TM  
Emptying the clear bin  
1
2
click  
3
Power and cable  
2
3
1
3
5
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IMPORTANT!  
WASH FILTER  
6
months  
6
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Wash filter with cold water at least every 6 months.  
7
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ASSEMBLY  
gUARANTEE - TERMS AND CONDITIONS  
Clip hose bracket into front of vacuum cleaner and slide hose end into the inlet.  
Clip the hose into the wand. Insert tools into holster.  
DYSON CUSTOMER CARE  
Clip the turbine head into the wand. Press catch to release and adjust the wand length.  
Note: sections 2. and 3. must be fully extended and clicked into position.  
If you have a question about your Dyson vacuum cleaner, call the Dyson Customer  
Care Helpline with your serial number and details of where and when you bought the  
vacuum cleaner, or contact us via the website. The serial number can be found on the  
TM  
USINg YOUR DYSON VACUUM CLEANER  
PLEASE NOTE:  
Fine dust such as plaster dust or flour should only be vacuumed in very small amounts.  
Do not use the vacuum cleaner to pick up sharp hard objects, small toys, pins, paper  
clips etc.  
Consult your flooring manufacturer’s recommended instructions before vacuuming  
and caring for your floorings, rugs and carpets. Some carpets will fuzz if a rotating  
brush bar is used when vacuuming. If this happens, we recommend vacuuming in hard  
floors mode and consulting with your flooring manufacturer.  
main body of the vacuum cleaner behind the clear bin . Most questions can be solved  
over the phone by one of our Dyson Customer Care Helpline staff.  
If your vacuum cleaner needs service, call the Dyson Customer Care Helpline so we  
can discuss the available options. If your vacuum cleaner is under guarantee, and the  
repair is covered, it will be repaired at no cost.  
PLEASE REgISTER AS A DYSON OWNER  
THANK YOU FOR CHOOSING TO BUY A DYSON vACUUm CLEANER.  
To help us ensure you receive prompt and efficient service, please register as a Dyson  
owner. There are three ways to do this:  
By calling the Dyson Customer Care Helpline: UK: 0800 298 0298 or  
IRL: 01 475 7109.  
By completing and returning the enclosed form to us by mail.  
This will confirm ownership of your Dyson vacuum cleaner in the event of an insurance  
loss, and enable us to contact you if necessary.  
If used in a garage for car cleaning, care should be taken to wipe the soleplate and  
wheels with a dry cloth after vacuuming to clean off any sand, dirt or pebbles which  
could damage delicate floors.  
TM  
When vacuuming, certain carpets may generate small static charges in the clear bin .  
These are entirely armless and not associated with the main supply. To minimise any  
TM  
effect from this, do not put your hand or insert any object into the clear bin unless you  
have you have emptied it and rinsed it out with cold water.  
Only use parts recommended by Dyson; failure to do so could invalidate your  
guarantee.  
LIMITED 5 YEAR gUARANTEE  
TM  
Terms and conditions of the Dyson 5 year limited guarantee.  
EMPTYINg THE CLEAR BIN  
CAUTION:  
WHAT IS COVERED  
TM  
Switch OFF and unplug the vacuum cleaner before emptying the clear bin .  
The repair or replacement of your vacuum cleaner (at Dyson’s discretion) if your  
vacuum cleaner is found to be defective due to faulty materials, workmanship or  
function within 5 years of purchase or delivery (if any part is no longer available or out  
of manufacture Dyson will replace it with a functional replacement part).  
Use of the vacuum cleaner in the UK and Republic of Ireland.  
Empty as soon as the dirt reaches the level of the MAX mark – do not overfill. To  
TM  
remove the clear bin from the vacuum cleaner press the button at the rear of the  
TM  
carrying handle. To release the dirt, separate the clear bin from the cyclone.  
The British Allergy Foundation is a UK national charity with the aim of improving  
awareness, prevention and treatment of allergies. The British Allergy Foundation Seal  
of Approval is a UK registered trademark.  
WHAT IS NOT COVERED  
PLEASE NOTE:  
Dyson does not guarantee the repair or replacement of a product as a result of:  
Normal wear and tear (e.g. fuse, belt, brush bar, batteries etc).  
Accidental damage, faults caused by negligent use or care, misuse, neglect, careless  
operation or handling of the vacuum cleaner which is not in accordance with the  
Dyson Operating Manual.  
TM  
Do not use the vacuum cleaner without the clear bin in place.  
Emptying into a bag is recommended for allergy sufferers.  
TM  
CLEANINg THE CLEAR BIN  
Blockages – please refer to the Dyson Operating Manual for details of how to unblock  
your vacuum cleaner.  
Use of the vacuum cleaner for anything other than normal domestic household  
purposes.  
Use of parts not assembled or installed in accordance with the instructions  
of Dyson.  
Use of parts and accessories which are not Dyson Genuine Components.  
Faulty installation (except where installed by Dyson).  
Repairs or alterations carried out by parties other than Dyson or its authorised agents.  
If you are in any doubt as to what is covered by your guarantee, please call the Dyson  
Customer Care Helpline on UK: 0800 298 0298 or IRL: 01 475 7109.  
CAUTION:  
Do not immerse the whole cyclone in water or pour water into the cyclones.  
Ensure the clear bin is completely dry before replacing.  
TM  
PLEASE NOTE:  
TM  
Do not use detergents, polishes or air fresheners to clean the clear bin .  
TM  
Do not put clear bin in a dishwasher.  
Clean the shroud with a cloth or dry brush to remove lint and dust.  
WASHINg YOUR FILTER  
CAUTION:  
SUMMARY OF COVER  
The guarantee becomes effective at the date of purchase (or the date of delivery if this  
is later).  
Switch OFF and unplug the vacuum cleaner before removing the filter.  
Ensure filter is completely dry before refitting to the vacuum cleaner.  
It is important to check your filter regularly and wash at least every 6 months according  
to instructions, to maintain performance.  
You must provide proof of delivery/purchase before any work can be carried out on  
your vacuum cleaner. Without this proof, any work carried out will be chargeable.  
Please keep your receipt or delivery note.  
Please leave to dry completely for 24 hours.  
All work will be carried out by Dyson or its authorised agents.  
Any parts which are replaced will become the property of Dyson.  
The repair or replacement of your vacuum cleaner under guarantee will not extend the  
period of guarantee.  
The guarantee provides benefits which are additional to and do not affect your  
statutory rights as a consumer.  
PLEASE NOTE:  
The filter may require more frequent washing if vacuuming fine dust.  
Do not use detergents to clean the filter.  
Do not put the filter in a dishwasher, washing machine, tumble dryer, oven, microwave  
or near a naked flame.  
ABOUT YOUR PRIVACY  
LOOKINg FOR BLOCKAgES  
Your information will be held by Dyson Limited and its agents for promotional,  
marketing and servicing purposes.  
CAUTION:  
If your personal details change, if you change your mind about any of your  
marketing preferences or if you have any queries about how we use your  
information, please let us know by contacting Dyson Limited, Tetbury Hill,  
Malmesbury, Wiltshire, SN16 0RP England, or by calling the Dyson Customer  
Care Helpline on UK 0800 298 0298 or IRL 01 475 7109. Or you can email us  
Switch OFF and unplug the vacuum cleaner before checking for blockages.  
Beware of sharp objects when clearing blockages.  
Refit all parts of the vacuum cleaner securely before using.  
PLEASE NOTE:  
Clearing blockages is not covered by your vacuum cleaner’s limited guarantee. If any  
part of your vacuum cleaner becomes blocked, it may overheat and then automatically  
shut off. Unplug the vacuum cleaner and leave to cool down. Clear blockage before  
starting.  
Large items may block the tools or wand inlet, if this happens switch the vacuum  
cleaner f and remove the plug before removing the blockage. Do not operate the  
walease catch.  
For more information on how we protect your privacy, please see our privacy  
CONFORMITY INFORMATION  
A sample of this product has been tested and found to be in conformity with the  
following European Directive: 2006/95/EC Low voltage Directive, 93/68/EEC CE  
Marking Directive, 2004/108/EC EMC Directive.  
The symbol  
on the product or on its packaging indicates that this product should  
not be treated as household waste. Instead it should be handed over to the applicable  
collection point for the recycling of electrical and electronic equipment – this may be  
your local civic amenity site or a facility provided by the retailer selling the product or  
a replacement product. By ensuring this product is disposed of correctly, you will help  
prevent potential negative consequences for the environment and for human health,  
which could otherwise be caused by inappropriate waste handling of this product. For  
more detailed information about recycling of this product, please contact the Dyson  
Customer Care Helpline, your local authority civic amenity site or the retailer selling  
the product or a replacement product.  
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PRODUCT INFORMATION  
Maximum product weight 8.05kg, Voltage 230 – 240V, Maximum Power 1400W.  
Please note small details may vary from those shown.  
This product is protected by the following intellectual property rights:  
PATENT/PATENT APPLICATION NUMBERS:  
US 2004/0128789; JP 2004-537336; EP 1361812; AU 2002225207; EP 1361814;  
JP 2004-520137; US 7,018,439; AU 2001240894; EP 1268076; JP 2003-528704;  
US 6,835,222; AU 2002-225232; EP 1361815; JP 2004-520139; US 6,974,488; AU 637 272;  
EP 0636338; JP 1948 863; US 5,078,761; AU 697029; EP 0800360; JP 3449723;  
US 5,893,936; AU 2002241151; EP 1377196; JP 2004-528087; US 6,989,039; GB 2416483;  
WO 2006/008451; AU 2003269161; EP 1542574; JP 2006-500138; US 2006-0162119;  
AU 2003269349; EP 1542576; JP 2006-500137; US 2006-162119; GB 2407022;  
JP 2005-537879; AU 1365676; EP 1365676; JP 2002-570878; US 2004-0078925;  
AU 2003252873; EP 1380247; JP 2004-100960; US 2004-0111828; AU 2002341143;  
EP 1443842; JP 2003-541416; US 10/494,294; AU 2002337322; EP 1443841;  
JP 2003-541417; US 10/494,297.  
Equivalent patents, registered designs and applications exist in other countries.  
9
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IMPORTANT!  
WASH FILTER  
Wash filter with cold water at least every 6 months.  
6
months  
Dyson Customer Care  
If you have a question about your Dyson vacuum cleaner,  
call the Dyson Customer Care Helpline with your serial number  
and details of where and when you bought the vacuum cleaner,  
or contact us via the Dyson website. The serial number can  
be found on the main body of the vacuum cleaner behind the  
TM  
clear bin .  
UK Dyson Customer Care  
0800 298 0298  
Dyson Ltd, Tetbury Hill, Malmesbury, Wiltshire SN16 0RP  
IRL Dyson Customer Care  
01 475 7109  
Dyson Ireland Ltd, Unit 10, Greenogue Business Park,  
Rothcoole, Dublin 24  
www.dyson.com  
JN.21348 PN.12579-06-01 19.08.08  
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GUARANTEE FORM  
/
/
Date of purchase  
Serial number  
Country of purchase  
UK  
Ireland  
Title  
Surname  
First name  
Address  
Postcode  
e-mail  
Telephone  
From time to time, we’d like to tell  
you about new Dyson technology  
and services. If you’d prefer us NOT  
to keep in touch, please tick this box.  
3 EASY WAYS TO REGISTER FOR YOUR FREE 5 YEAR GUARANTEE  
REGISTER  
ONLINE  
Visit our website to register  
your full parts and labour  
guarantee online.  
REGISTER  
BY PHONE  
Call our dedicated Helpline.  
Open 7am – 10pm,  
7 days a week.  
REGISTER  
BY MAIL  
Complete and return  
the form to Dyson in  
the envelope supplied.  
UK  
IRL  
0800 298 0298  
01 475 7109  
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