Dyson Vacuum Cleaner DC14 User Manual

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Owner’s manual  
Please read this guide  
carefully before using  
your DC14.  
Important safety instructions  
Page 2  
4
Box contents  
Assembling your DC14  
Using your DC14  
5
6
Using your DC14 tools  
Emptying the Clear bin  
7
TM  
8
TM  
Cleaning the Clear bin  
Washing the filter  
9
10  
11  
12  
13  
15  
16  
Finding blockages  
Brushbar maintenance  
Accessory instructions  
DC14 accessories  
Warranty and customer care  
3
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16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:12 Page 4  
Box contents  
CAUTION  
Wand cap  
Please see the back of  
the manual for optional  
accessories.  
Wand  
Upper cord hook  
Hose button  
Wand release button  
On/off switch  
If you have any questions,  
please call the Dyson  
Helpline at 1-877-397-  
6622 or log on to  
Cyclone release button  
and Bin emptying clip  
Carry handle  
Upper cord hook  
Motor protection valve  
Washable filter  
release button  
Stair tool  
Brush tool Crevice tool  
Shroud  
Hose release button  
Airway inspection valve  
Valve release buttons  
DC14 wand  
Brushbar on/off  
Brushbar housing  
Soleplate  
Hose  
Lower cord hook  
U bend release button  
Airway inspection (U bend)  
4
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16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:12 Page 5  
Assembling your DC14  
CAUTION  
B
Ensure the wand cap  
cover is closed.  
Ensure hose is kept  
straight when inserting  
wand into hose.  
Do not plug into  
electrical outlet until  
fully assembled.  
A
A Slide hose into guides at  
back of machine and click  
into place.  
Click wand handle into top  
of machine.  
Click tools into place.  
Use the carry handle to lift  
the machine.  
Wind cord counter-clockwise  
around cord hooks and  
secure with clip. To quickly  
release cord, rotate upper  
cord hook.  
B Slide wand straight down  
in to hose until it clicks  
into place. Ensure hose  
does not bend.  
5
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16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:12 Page 6  
Using your DC14  
CAUTION  
B
D
The machine is intended  
for domestic use only.  
Fine dust such as plaster  
dust should only be  
vacuumed in very  
A
small amounts.  
Do not press the cyclone  
release button while  
carrying the machine.  
C
1
Ensure the cyclone pack  
is secured to the machine.  
1
2
Do not shake the  
machine while carrying.  
Keep hair and loose  
fabrics away from wand  
cap when machine is on.  
Use machine in Bare  
Floor mode on fine or  
delicate carpets.  
Ensure the machine  
is in an upright  
position before  
After plugging machine into  
electric outlet, press on/off  
button 1, push cleaner head  
down with foot and pull  
handle towards you.  
C Press button to release  
hose and wand handle  
from machine.  
Brush control system  
1 Bare floors: Use this setting  
to stop brushbar from  
turning when vacuuming  
delicate rugs and bare floors.  
Tools  
A Push back wand cap.  
adjusting the setting.  
B Pull wand from inside  
wand handle until it locks  
into place.  
D To push wand back inside  
hose, ensure hose is straight.  
Press the wand release  
button and push wand  
back inside wand handle.  
2 Carpets: Use this setting  
so brushbar turns when  
vacuuming carpets.  
Note: the brushbar will not  
turn until you begin to vacuum.  
6
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Using your DC14 tools  
CAUTION  
Powerful suction can  
A
cause the hose to ‘pull  
back’ in use – please  
take care when  
B
cleaning stairs.  
To avoid personal injury  
and to prevent the  
machine from falling  
when cleaning stairs,  
always place it at the  
bottom of the stairs.  
C
A Tools can be fitted directly  
B To fit tools directly to hose,  
first extend the wand.  
Then press side buttons to  
remove wand handle from  
the hose.  
C The tools can be fitted  
directly to the end of  
the hose.  
Always work with the  
machine at the bottom  
of the stairs.  
to the end of the wand  
for cleaning hard to  
reach places.  
For your safety, when the  
hose is fully extended,  
grasp firmly by the hose,  
not the tool.  
7
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TM  
Emptying the Clear bin  
CAUTION  
Turn power off and  
unplug before emptying  
the bin. Failure to do so  
could result in electric  
shock or personal injury.  
Do not use the machine  
TM  
without the Clear bin  
in place.  
TM  
Empty the Clear bin as  
soon as the MAX mark is  
reached. Press cyclone  
release button to release  
cyclone from machine.  
Let the dust settle, close  
bin base securely before  
removing from bag.  
Option A  
Option B  
Emptying into a bag is  
recommended for allergy  
sufferers. Place bin in bag  
and push red bin emptying  
button to release bin base.  
Push the red bin emptying  
button as shown to release  
the bin base and empty  
directly into trash.  
8
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1-877-397-6622  
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16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:12 Page 9  
TM  
Cleaning the Clear bin  
A
CAUTION  
Do not use detergents,  
polishes or air fresheners  
TM  
to clean the Clear bin.  
Do not immerse the  
machine in water.  
A
Ensure the bin is  
completely dry  
before refitting.  
B
TM  
Clean shroud with a cloth  
or small brush to remove  
lint or debris.  
Cleaning the shroud  
(if necessary)  
Cleaning the Clear bin  
Replacing the bin  
TM  
Clean Clear bin with a cloth A Hold the carry handle and  
Ensure the bin has been  
emptied and bin base  
is open.  
or small brush.  
place the cyclone into the  
TM  
Clear bin.  
• Do not use detergents,  
polishes or air fresheners.  
B Line up the catches and  
push down to click into  
place. Ensure the Clear  
Press catch A to release  
• Do not immerse the  
machine in water.  
TM  
Clear bin.  
TM  
bin is secure before  
• Ensure the bin is completely  
dry before refitting.  
replacing on the machine.  
9
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16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:12 Page 10  
Washing the filter at  
least every 6 months  
B
CAUTION  
Filter must be washed  
every 6 months according  
to instructions to  
maintain performance.  
Turn power off and  
unplug before washing  
the filter. Failure to do so  
could result in electric  
shock or personal injury.  
A
Do not use detergent to  
clean filter.  
Do not put the filter in  
the dishwasher, washing  
machine, oven, tumble  
dryer, microwave or  
near an open flame.  
The filter may require  
Wash filter and case until  
water runs clear.  
Accessing the filter  
Washing the filter  
• Wash filter and case in cold  
water only.  
washing more frequently  
than 6 months based on  
individual vacuuming habits.  
Press cyclone release button  
A to release cyclone pack.  
Lift washable filter release  
button B and remove filter  
from machine.  
Air dry for at least 12 hours.  
• Only wash blue foam and  
yellow cage.  
Ensure filter and case are  
completely dry before  
refitting onto the machine.  
• Do not use detergent.  
• Do not put the filter in the  
dishwasher, washing machine,  
oven, tumble dryer, microwave  
or near an open flame.  
10  
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1-877-397-6622  
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16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:12 Page 11  
Finding blockages  
CAUTION  
Turn power off and unplug  
before checking for  
blockages. Failure to do so  
could result in electric  
shock or personal injury.  
DC14 wand  
A
If any part of your machine  
becomes blocked, it may  
overheat and then  
D
automatically shut off.  
Unplug machine and  
leave to cool down.  
B
Please note: Clearing  
blockages is not covered  
by your machine’s  
limited warranty, please  
call the Dyson Helpline  
on 1-877-397-6622.  
C
Beware of sharp objects  
Check tools are clear  
Release wand from  
vacuum  
U bend inspection  
when clearing blockages.  
of blockages.  
C Tilt machine forward, slide  
out U bend and check  
inside for blockages.  
Refit all parts of the  
machine before using it.  
A Remove wand by pressing  
hose button and sliding  
hose off wand. Check  
inside wand and hose  
for blockages.  
If you hear a loud rachet  
noise it means the  
brushbar is obstructed.  
Airway inspection  
D Squeeze valve release  
buttons and check inside  
for blockages.  
B Press hose release button  
at front of machine and  
slide hose out with lower  
cord hook at rear.  
Disconnect the machine  
before removing the  
obstruction.  
11  
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16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:12 Page 12  
Brushbar maintenance  
CAUTION  
Turn power off, unplug  
machine and allow  
machine to cool for 1  
hour before brushbar  
maintenance. Failure  
to do so could result  
in electric shock or  
personal injury.  
Ensure soleplate is  
in correct position  
before use.  
Make sure all parts  
have been replaced  
securely before using  
your machine.  
Lie cleaner on its front.  
Remove lint and hair from  
brushbar.  
Rest the three tabs on inside  
of bumper strip and secure  
soleplate back into position.  
Undo soleplate fasteners  
using a coin and remove  
soleplate.  
Ensure soleplate is in correct  
position before use.  
12  
Dyson Helpline contact us at  
1-877-397-6622  
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16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:12 Page 13  
Instructions for use  
Instructions for use  
Please read your Dyson  
Owner’s Manual carefully,  
including the safety  
Mini Turbine Head  
Zorb Carpet powder  
instructions, before attaching  
or using any of the tools.  
For cleaning confined spaces  
such as upholstery, stairs and  
the car.  
• Car cleaning  
• Carpet cleaning  
Not all accessories  
available with all models.  
Maintenance indications  
Maintenance indications  
1
3
1
3
Work into carpet pile  
Remove soleplate  
Replace brushbars  
Sprinkle Zorb onto carpet  
4
Replace soleplate  
4
2
2
Vacuum the carpet  
Remove brushbars  
Ensure machine is  
turned off  
13  
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Instructions for use  
Instructions for use  
Please read your Dyson  
Owner’s Manual carefully,  
including the safety  
instructions, before attaching  
or using any of the tools.  
Low reach floor tool  
Not all accessories  
• Low furniture  
available with all models.  
1
Carpet – Press rear pedal  
2
Bare floors – Press front  
pedal  
14  
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16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:13 Page 15  
DC14 accessories  
These items can be used  
with your DC14. For further  
information visit the Dyson  
Flexi crevice tool  
Extends and flexes to clean  
awkward gaps.  
Mini turbine head  
Mattress cleaning tool  
Cleaning kit  
1. Groomer  
Long bristles work Zorb  
carpet maintenance powder  
deep into carpets.  
Improved Mini Turbine head  
removes dirt and hair from  
upholstery and stairs.  
Picks up dust, dust mites and  
allergens from your mattress,  
comforter and cushions.  
2. Zorb carpet  
maintenance (30oz)  
Millions of tiny sponges  
absorb dirt from the carpet,  
to keep new carpets looking  
new with none of the  
Extra filter  
Stiff bristle brush  
Soft dusting brush  
drawbacks of wet cleaning.  
Stiff bristles remove ground-  
in and stubborn dirt. Not  
recommended for use on  
delicate flooring, rugs  
or carpets.  
To replace your filter while it  
is being washed so you are  
never without your Dyson  
vacuum cleaner.  
Soft bristled tool to gently  
dust around the home.Keeps  
fans, blinds, TVs and  
3. Dyzolv spot cleaner  
(230ml)  
keyboards dust-free.  
Contains 4 active agents to  
clean spots and spills e.g.  
grease, food, drinks and  
soil. Ideal for wool and stain  
resistant carpets and rugs.  
Do you need spares or  
accessories?  
Low reach floor tool  
Hard floor tool  
Contact the Dyson Helpline at  
1-877-397-6622  
For easier cleaning under low  
furniture.  
Long bristled tool prevents  
damage to delicate floors.  
6 days a week, www.dyson.com  
15  
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16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:13 Page 16  
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If you have a question about your Dyson vacuum cleaner, call the Dyson Helpline at 1 877 397 6622 with your serial  
number and details of where/when you bought the cleaner. The serial number can be found on the base of your machine  
between the wheels.  
Dyson customer care  
Most questions can be solved over the phone by one of our Helpline staff.  
If your cleaner needs service, call the Dyson Helpline we will discuss with you the options available for service. If your  
-
-
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machine is under warranty, your machine will be repaired at no cost. To reach the Dyson Helpline call at 1 877 397 6622,  
or visit Dyson online at www.dyson.com  
DC14  
230-240V 50Hz  
1200 W  
Limited 5 year  
Thank you for choosing to buy a Dyson.  
FOR PATENT INFORMATION SEE OPERATING MANUAL  
02422-01-04  
DYSON LIMITED MALMESBURY SN16 ORP ENGLAND UK  
household warranty  
To help us ensure you receive prompt and efficient service, please register your purchase with us.  
There are two ways to do this:  
Note your serial number for  
future reference:  
You can register by completing and returning the enclosed form to us by post.  
This will confirm your ownership of your Dyson in the event of an insurance loss, and enable us to contact you if necessary. If you have any questions  
-
-
-
Terms and Conditions of the  
Dyson 5 year limited warranty  
What is covered  
Your Dyson vacuum cleaner is warranted against original defects in material and workmanship for a period of five years from the date of purchase,  
when used for private household purposes in accordance with the Dyson Owner’s Manual. This warranty provides, at no cost to you, all labour and  
parts to place your vacuum cleaner in proper operating condition during the warranty period. This warranty is subject to the following terms:  
What is not covered  
Dyson Canada Ltd. shall not be liable for costs, damages, or injuries incurred as a result of:  
• Machines purchased from an unauthorized dealer.  
• Clearing blockages from your machine.  
• Use of parts not assembled in accordance with the Owner’s Manual.  
• Careless operation or handling, misuse and/or lack of maintenance or use not in accordance with the Owner’s Manual.  
• External sources such as weather.  
• Repairs or alterations carried out by unauthorized parties or agents.  
• Use of the vacuum cleaner other than for normal domestic household purposes within Canada, e.g. for commercial or rental purposes.  
• Use of parts and accessories other than those produced or recommended by Dyson Canada Ltd.  
Note your serial number for future reference:  
16  
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16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:13 Page 17  
Terms and Conditions (continued)  
Warranty Service  
• Before service can take place, the terms of the warranty require that you contact the Dyson Helpline with your model name/number, serial number,  
date and place of purchase. Please keep your purchase receipt in a safe place to ensure you have this information. The serial number is found on  
the vacuum cleaner’s rating plate, which is on the base of the machine between the wheels.  
• All work will be carried out by Dyson Canada Ltd. or its authorized agents.  
• Any replaced defective parts will become the property of Dyson Canada Ltd.  
• The fitting of replacement parts will not extend the period of this warranty.  
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-
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• If your machine is not functioning properly, please call the Dyson Helpline on 1 877 397 6622. Most issues can be rectified over the telephone by  
our trained customer care staff. If this is not possible Dyson Canada Ltd. will arrange for your vacuum cleaner to be repaired and returned in full  
working order at no extra cost to yourself.  
Warranty Limitations and Exclusions  
• Any representations, warranties or conditions relating to your vacuum cleaner, express or implied, statutory or otherwise, including but not limited to  
warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty. This limitation is not allowed by  
some provinces and so this limitation may not apply to you.  
Your remedy for breach of this warranty is limited to the warranty service described above. Dyson Canada Ltd. will not be liable for any consequential  
damages or incidental damages you may incur in connection with your purchase and use of your vacuum cleaner. This limitation is not allowed by  
some provinces and so this limitation may not apply to you.  
• In no event shall Dyson Canada Ltd. be liable for any damages arising directly or indirectly from any tort (including negligence or gross negligence)  
committed by Dyson Canada Ltd., its affiliates, agents or employees, or for any breach of contract, fundamental or otherwise.  
• This warranty gives you specific legal rights. You may also have other rights which vary by province.  
Do not pull  
on the cord.  
Do not place Do not put  
Do not use  
near open  
flame.  
Do not leave Do not pick  
cleaner near up water or  
heat sources. liquids.  
Do not run  
over the cord. up burning  
objects.  
Do not pick  
on stairs  
your hands  
near the  
brushbar  
above you.  
when in use.  
This product is protected by the following intellectual property rights:  
Patent/Patent Application numbers:  
AU 2005263897; CA 2,574,291; EP 1771104; IN 422/KOLNP/2007; KR 10-2006-7027655; MY 20053364; NZ 552160; RU 2007106901; TW 94124788; US 11/632,821; GB 2407784 A; AU 2005266174  
CA 2,575,456; CN 200580025372.9; EP 1786568; IN 323/KOLNP/2007; KR 10-2007-7002254; MY 20053420; NZ 552931; RU 2007107593; TW 94125514; AU 2004294771; CA 2,544,609  
CN 200480031447; EP 1680232; HK 06112477.1; IN 1997/DELNP/2006; JP 2006-536152; KR 10-2006-7006143; MY 20044301; NZ 545898; RU 2006120054; TW 93133704; AU 2005263890  
CA 2,574,689; EP 1768537; IN 423/KOLNP/2007; KR 10-2007-7000619; MY 20053365; NZ 552161; RU 2007106708; TW 94124617; US 11/632,851; EP1361812; GB 2393383; US 2004/0128789  
JP 2004-537336; AU 2003269161; CA 2,497,762; EP1542574; JP 2004-539183; US 10/528,804; WO 2004/028329; AU 2003269349; CA 2,499,017; CN 1684619; EP 1542576; JP 2004-539173  
MY 20033606; TW 200414888; US 2006-0162119; AU 744408; EP1119282; JP 2002-527132; US 6,519,807; AU 2002231965; EP 1361813; JP 2002-567126; US 2004-0068829; AU 744362; EP 1121043  
JP 2002-527131; US 6,572,078; AU 757043; EP 1052923; US 6,691,849; AU 2002226556; EP 1370172; JP 2004-528876; US 2004-0074213; AU 2002225207; EP1361814; JP 3860541; AU 2001240894  
EP 1268076; GB 2360719; JP 2003-528704; US 6,835,222; AU 2002-225232; EP 1361815; GB 2372435; JP 2004-520139; US 6,974,488; GB 2372436; AU 637 272; EP 0636338; JP 1948 863; US 5,078,761  
Registered Designs and Design Application numbers:  
AU154578; EP 000090865-0001; GB 3012888; JP 1213916; USD 509,332; GB 3015739  
Please note: Small details may vary from those shown.  
17  
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