Dyson Vacuum Cleaner DC 31 User Manual

OPERATING MANUAL  
ASSEMBLY  
click  
click  
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1
3
WASH FILTER  
FULLY  
CHARGED  
Wash filter with cold water  
at least every month.  
REGISTER  
YOUR FREE  
2 YEAR  
GUARANTEE  
TODAY  
HIGH  
POWER  
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LOW  
POWER  
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IMPORTANT SAFETY PRECAUTIONS  
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE  
When using an electrical appliance, basic precautions should always be followed, including the following:  
WARNING  
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:  
1.  
2.  
3.  
4.  
5.  
6.  
7.  
Use only as described in this Dyson Operating Manual. Use only Dyson recommended attachments.  
Do not use outdoors, on wet surfaces, or near a naked flame.  
Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they may be present.  
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.  
Do not use without the clear bin and the filter in place.  
Children should be supervised to ensure they do not play with the Dyson handheld vacuum.  
Do not use with damaged cable or plug. If the Dyson handheld vacuum is not working as it should, has been  
dropped, damaged, left outdoors, or dropped into water, contact the Dyson Customer Care Helpline.  
This Dyson handheld vacuum is not intended for use by persons (including children) with reduced physical, sensory  
or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction  
concerning use of the Dyson handheld vacuum by a person responsible for their safety.  
Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything  
that may reduce air flow.  
8.  
9.  
10. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.  
11. Use extra care when cleaning on stairs.  
12. Use only the charger supplied with the product to recharge.  
13. Do not charge the unit outdoors, in a bathroom or where it may be wet.  
14. Do not handle charger, including the charger plug and the charger terminals with wet hands.  
15. Do not unplug the charger by pulling on the cable. To unplug, grasp the plug, not the cable.  
16. Do not incinerate the Dyson handheld vacuum even if it is severely damaged. The batteries may explode in a fire.  
17.  
Do not use with an extension cable.  
18. Unplug the charger from the supply before maintenance.  
19.  
Use only Dyson chargers for charging this handheld vacuum. Use only Dyson handheld batteries, other types of  
batteries may burst causing injury to persons and damage.  
20. Do not press the battery release button during normal operation.  
21. Do not disassemble the Dyson handheld vacuum or charger, contact the Dyson Customer Care Helpline when  
service or repair is required. Incorrect reassembly may result in an electric shock or fire.  
SAVE THESE INSTRUCTIONS  
THIS HANDHELD VACUUM IS INTENDED FOR DOMESTIC HOUSEHOLD AND CAR USE ONLY.  
Do not use near  
naked flame.  
Do not store near  
heat source.  
Do not pick up water  
or liquids.  
Do not pick up  
burning objects.  
3
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Looking for blockages  
Power  
HIGH POWER  
=
LOW POWER  
=
click  
2
Combination accessory tool  
E
click  
2
1
4
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Charging  
Too cold/too hot  
- do not use  
See page 8  
3
click  
Charging  
Fully charged  
1
Not charging,  
battery fault  
Not charging  
- too cold/too hot  
Emptying the clear bin  
IMPORTANT!  
WASH FILTER  
Wash filter with cold water at  
1
2
least every month.  
5
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IMPORTANT!  
WASH FILTER  
6
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Wash filter with cold water at least every month.  
12  
7
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USING YOUR DYSON HANDHELD VACUUM  
CAUTION:  
CHARGING AND STORING YOUR DYSON  
HANDHELD VACUUM  
Your Dyson handheld vacuum will turn off if the battery temperature is below  
3°C. This is designed to protect the motor and battery of your product. Do  
not charge the Dyson handheld vacuum and then move it to an area with a  
temperature below 3˚C for storage purposes.  
Dirt and debris may be released from the Dyson handheld vacuum if it is turned  
upside down. Ensure the Dyson handheld vacuum remains upright in use and  
storage.  
Do not operate the Dyson handheld vacuum while checking for blockages.  
PLEASE NOTE:  
TROUBLESHOOTING – CHARGER  
Do not carry out any maintenance or repair work other than that shown in this  
Dyson Operating Manual or advised by the Dyson Customer Care Helpline.  
This Dyson handheld vacuum is designed for domestic indoor and car use only.  
Do not use it whilst the car is in motion or while driving.  
Charging.  
Do not press down on the nozzle with excessive force when using the Dyson  
handheld vacuum as this may cause damage.  
Fine dirt such as flour or plaster dust should only be vacuumed in very small  
amounts.  
Consult your flooring manufacturer’s recommended instructions before  
vacuuming and caring for your flooring, rugs, and carpet.  
Fully charged.  
Not charging – battery fault.  
TROUBLESHOOTING – DYSON HANDHELD VACUUM  
Not charging - too cold/too hot.  
Charged.  
Less than one minute of charge remaining/Fully discharged.  
BATTERY SAFETY INSTRUCTIONS  
Use only Dyson batteries and charging unit for this Dyson handheld vacuum.  
The battery is a sealed unit and under normal circumstances poses no safety  
concerns. In the unlikely event that liquid leaks from the battery do not touch the  
liquid and observe the following precautions:  
Too cold/too hot - do not use.  
Skin contact – can cause irritation. Wash with soap and water.  
Inhalation – can cause respiratory irritation. Provide fresh air and seek medical  
advice.  
Filter missing/Filter fitted incorrectly.  
Eye contact – can cause irritation. Immediately flush eyes thoroughly with water  
for at least 15 minutes. Seek medical attention.  
Disposal – wear gloves to handle the battery and dispose of immediately  
following local ordinances or regulations.  
EMPTYING THE CLEAR BIN  
CAUTION:  
Switch off Dyson handheld vacuum and disconnect from charger before  
emptying the clear bin.  
CAUTION:  
The battery used in this device may present a risk of fire or chemical burn if  
mistreated. Do not disassemble, short contacts, heat above 140° F (60° C),  
or incinerate. Replace battery with a Dyson battery only, use of any other battery  
may present a risk of fire or explosion. Dispose of used battery promptly. Keep  
away from children. Do not disassemble and do not dispose of in fire.  
The battery must be removed from the handheld vacuum before it is scrapped.  
The battery is to be disposed of safely.  
Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.  
To release the dirt, push the button at the side of the clear bin as shown.  
PLEASE NOTE:  
Do not use the Dyson handheld vacuum without the clear bin in place.  
CLEANING THE CLEAR BIN  
CAUTION:  
The handheld vacuum must be disconnected from the supply mains when  
removing the battery.  
Ensure the clear bin is completely dry before replacing.  
PLEASE NOTE:  
This product should not be treated as household waste. Instead it should be  
handed over to the applicable collection point for the recycling of electrical  
and electronic equipment – this may be your local civic amenity site or a  
facility provided by the retailer selling the product or a replacement product.  
By ensuring this product is disposed of correctly, you will help prevent potential  
negative consequences for the environment and for human health, which could  
otherwise be caused by inappropriate waste handling of this product. For more  
detailed information about recycling of this product, please contact the Dyson  
Customer Care Helpline, your local authority civic amenity site or the retailer  
selling the product or a replacement product.  
To remove the clear bin, push the release button on the underside of the Dyson  
handheld vacuum as shown.  
Use only cold water to clean the clear bin. Do not use detergents, polishes or air  
fresheners.  
Do not put the clear bin in a dishwasher.  
Clean the shroud with a cloth or dry brush to remove lint and dirt.  
WASHING YOUR FILTER  
CAUTION:  
Switch ‘OFF’ and disconnect from charger before removing the filter.  
Ensure filter is completely dry before refitting to Dyson handheld vacuum.  
PLEASE NOTE:  
This Dyson handheld vacuum has one filter, located as shown. It is important  
to check your filter regularly and wash at least every month according to  
instructions, to maintain performance. Please leave to dry completely for  
12 hours.  
The filter may require more frequent washing if vacuuming fine dust.  
Do not use detergents to clean the filter.  
Do not put the filter in the dishwasher, washing machine, tumble dryer, oven,  
microwave or near an open flame.  
LOOKING FOR BLOCKAGES  
CAUTION:  
Switch off Dyson handheld vacuum and disconnect from charger before looking  
for blockages.  
Beware of sharp objects when clearing blockages.  
Refit all parts of the Dyson handheld vacuum securely before using.  
PLEASE NOTE:  
Clearing blockages is not covered by your Dyson handheld vacuum’s limited  
guarantee. If any part of your Dyson handheld vacuum becomes blocked, it may  
overheat and then automatically shut off.  
Unplug your Dyson handheld vacuum and leave to cool down. Clear blockage  
before restarting.  
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GUARANTEE TERMS & CONDITIONS  
DYSON CUSTOMER CARE  
If you have a question about your Dyson handheld vacuum, call the Dyson  
Customer Care Helpline with your serial number and details of where and when  
you bought the handheld vacuum cleaner, or contact us via the website. The  
serial number can be found on the main body of the handheld vacuum behind  
the filter.  
Most questions can be solved over the phone by one of our Dyson Customer  
Care Helpline staff.  
If your Dyson handheld vacuum needs a service, call the Dyson Customer  
Care Helpline so we can discuss the available options. If your Dyson handheld  
vacuum is under guarantee, and the repair is covered, it will be repaired at no  
cost.  
PLEASE REGISTER AS A DYSON MACHINE OWNER  
THANK YOU FOR CHOOSING TO BUY A DYSON HANDHELD VACUUM  
To help us ensure you receive prompt and efficient service, please register as a  
Dyson machine owner. There are three ways to do this:  
By calling the Dyson Customer Care Helpline.  
By completing and returning the enclosed guarantee form to us by mail.  
This will confirm ownership of your Dyson handheld vacuum in the event of an  
insurance loss, and enable us to contact you if necessary.  
LIMITED 2 YEAR GUARANTEE  
Terms and conditions of the Dyson 2 year limited guarantee.  
WHAT IS COVERED  
The repair or replacement of your Dyson handheld vacuum (at Dyson’s  
discretion) if your Dyson handheld vacuum is found to be defective due to faulty  
materials, workmanship or function within 2 years of purchase or delivery (if any  
part is no longer available or out of manufacture Dyson will replace it with a  
functional replacement part).  
Guarantee only covers the use of the Dyson handheld vacuum in UK and  
Ireland.  
WHAT IS NOT COVERED  
Dyson does not guarantee the repair or replacement of a product as a result of:  
Normal wear and tear (e.g. fuse, brush bar, etc).  
Reduction in battery discharge time due to battery age or use.  
Accidental damage, faults caused by negligent use or care, misuse, neglect,  
careless operation or handling of the Dyson handheld vacuum which is not in  
accordance with the Dyson Operating Manual.  
Blockages – please refer to the Dyson Operating Manual for details of how to  
unblock your Dyson handheld vacuum.  
Use of the Dyson handheld vacuum for anything other than normal domestic  
household purposes.  
Use of parts not assembled or installed in accordance with the instructions of  
Dyson.  
Use of parts and accessories which are not Dyson Genuine Components.  
Faulty installation (except where installed by Dyson).  
Repairs or alterations carried out by parties other than Dyson or its authorised  
agents.  
If you are in any doubt as to what is covered by your guarantee, please call the  
Dyson Customer Care Helpline.  
SUMMARY OF COVER  
The guarantee becomes effective at the date of purchase (or the date of delivery  
if this is later).  
You must provide proof of delivery/purchase before any work can be carried out  
on your Dyson handheld vacuum. Without this proof, any work carried out will  
be chargeable. Please keep your receipt or delivery note.  
All work will be carried out by Dyson or its authorised agents.  
Any parts which are replaced will become the property of Dyson.  
The repair or replacement of your Dyson handheld vacuum under guarantee will  
not extend the period of guarantee.  
The guarantee provides benefits which are additional to and do not affect your  
statutory rights as a consumer.  
ABOUT YOUR PRIVACY  
Your information will be held by Dyson Limited and its agents for promotional,  
marketing and servicing purposes.  
PRODUCT INFORMATION  
Net weight: 1.52kg  
If your personal details change, if you change your mind about any of your  
marketing preferences or if you have any queries about how we use your  
information, please let us know by contacting Dyson Limited, Tetbury Hill,  
Malmesbury, Wiltshire, SN16 0RP England, or by calling the Dyson Customer  
Care Helpline on UK: 0800 298 0298 or IRL: 01 475 7109. Or you can email  
Please note: Small details may vary from those shown.  
This product is protected by the following intellectual rights:  
PATENTS/APPLICATIONS  
CA 2544609; JP 2007-508934; US 2007-0079579; AU 2004294771;  
AU 2002226556; CA 2,439,250; EP 1370172; JP 4002185; US 6991666;  
AU 2002225207; EP 1361814; JP 3860541; US 7018439; AU 2001240894;  
EP 1268076; JP 2003-528704; US 6,835,222; AU 2002-225232;  
EP 1361815; JP 3940082; US 6,974,488; EP 1748848; JP 2007-534377;  
US 2007-0175189; WO 2005/110608; WO 2008/009884; WO 2008/009891;  
WO 2008/015377; WO 2008/015378; WO 2008/009886; WO 2008/009888;  
WO 2008/009883; GB 2440515; GB 2440514; GB 2440126; GB 2440109;  
GB 2440107.  
For more information on how we protect your privacy, please see our privacy  
DESIGNS/DESIGN APPLICATIONS:  
GB 3025398; GB 3025399; GB 3025400; GB 3025401; GB 3025402;  
GB 3025403; GB 3025404; EU 651849.  
Equivalent patents, registered designs and applications exist in other countries.  
9
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IMPORTANT!  
WASH FILTER  
Wash filter with cold water at least every month.  
Dyson Customer Care  
If you have a question about your Dyson handheld vacuum,  
call the Dyson Customer Care Helpline with your serial number  
and details of where and when you bought the Dyson handheld  
vacuum, or contact us via the Dyson website. The serial number  
can be found on the main body of the Dyson handheld vacuum  
behind the filter.  
UK Dyson Customer Care  
0800 298 0298  
Dyson Ltd, Tetbury Hill, Malmesbury, Wiltshire SN16 0RP.  
IRL Dyson Customer Care  
01 475 7109  
Unit 10, Grants Lane, Greenogue Business Park,  
Rathcoole, Dublin 24.  
JN.31969 PN.17804-01-04 21.10.09  
www.dyson.com  
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GUARANTEE FORM  
Serial number  
Date of purchase  
Title  
/
/
Country of purchase  
UK  
IRL  
Surname  
First name  
Address  
Postcode  
e-mail  
Telephone  
Mobile  
As a Dyson machine owner, you can hear about  
Dyson inventions, services and products before anyone  
else. If it’s okay to contact you, please let us know how  
we may do this.  
Sometimes we might ask for feedback on our ideas or invite you to try  
new products and services. Would it be okay if our partner companies  
occasionally get in touch about this?  
By mail  
Yes  
Yes  
Yes  
Yes  
No  
No  
No  
No  
Tick box if no  
By phone  
By email  
By text message  
3 EASY WAYS TO REGISTER YOUR FREE 2 YEAR GUARANTEE  
REGISTER  
REGISTER  
REGISTER  
ONLINE  
BY PHONE  
BY MAIL  
Visit our website to register  
your full parts and labour  
guarantee online.  
Call our dedicated Helpline  
Open 7am–10pm.  
7 days a week.  
Complete and return  
the form to Dyson in the  
envelope supplied.  
UK 0800 298 0298  
IRL 01 475 7109  
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