Dimplex Indoor Fireplace CASTILLO CS3540 User Manual

CASTILLO  
CS3540  
ZAMORA  
CS3550  
7208190100R01  
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QUICK REFERENCE GUIDE  
1. Prior to the first use of the fireplace verify the  
following:  
· Are the circuit breakers for the unit  
on?  
·
Are the light bulbs in your fireplace  
loose?  
(to check, follow the instructions for  
replacing the light bulbs under the  
maintenance section of this manual)  
2. The heater on your fireplace may emit a  
slight, harmless odor when first used. This  
odor is a normal condition caused by the  
initial heating of internal heater parts and will  
not occur again.  
3. The information regarding the model of your  
fireplace can be found on the rating plate  
located on the back of the unit.  
4. If you have any technical questions or  
concerns regarding the operation of your  
fireplace, or require service contact customer  
service at 1-888-346-7539 before returning  
the product to the point of purchase.  
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IMPORTANT INSTRUCTIONS  
PLEASE RETAIN THIS USER’S GUIDE FOR  
FUTURE REFERENCE  
When using electrical appliances, basic precautions  
should always be followed to reduce the risk of fire,  
electric shock, and injury to persons, including the  
following:  
1.  
Read all instructions before using the  
Fireplace.  
2. The heater is hot when in use. To avoid  
burns, do not let bare skin touch hot surfaces.  
The trim around the heater outlet becomes  
hot during heater operation. Keep  
combustible materials, such as furniture,  
pillows, bedding, papers, clothes, and  
curtains at least 3 feet (0.9m) from the front of  
the unit.  
CAUTION: High Temperature, keep electrical  
cords, drapery, and other furnishings at least  
3FT (.9m) from the front of the heater and  
away from the side and rear.  
3. Extreme caution is necessary when any  
heater is used by or near children or invalids  
and whenever the unit is left operating and  
unattended.  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
NO USER-SERVICEABLE PARTS INSIDE  
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4. Always unplug the fireplace when not in use.  
5. Do not operate any unit with a damaged cord  
or plug, or if the heater has malfunctioned, or  
if the fireplace has been dropped or  
damaged in any manner. Return heater to  
authorized service facility for examination,  
electrical or mechanical adjustment, or repair.  
6. Do not use outdoors.  
7. The fireplace is not intended for use in  
bathrooms, laundry areas and similar indoor  
locations. Never locate heater where it may  
fall into a bathtub or other water container.  
8. Do not run the cord under carpeting. Do not  
cover cord with throw rugs, runners, or the  
like. Arrange cord away from traffic area and  
where it will not be tripped over.  
9. To disconnect the unit, turn the controls off,  
then remove the plug from the outlet.  
10.Do not insert or allow foreign objects to enter  
any ventilation or exhaust opening as this  
may cause an electric shock or fire, or  
damage to the heater.  
11. To prevent a possible fire, do not block air  
intake or exhaust in any manner. Do not use  
on soft surfaces, like a bed, where openings  
may become blocked.  
12.All electrical heaters have hot and arching or  
sparking parts inside. Do not use in areas  
where gasoline, paint, or flammable liquids  
are used or stored or where the unit will be  
exposed to flammable vapors.  
13.Do not modify the fireplace. Use it only as  
described in this manual. Any other use not  
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recommended by the manufacturer may  
cause fire, electric shock or injury to persons.  
14.To reduce the risk of electric shock, this  
appliance has a polarized plug (one blade is  
wider than the other). This plug will fit in a  
polarized outlet only one way. If the plug does  
not fit fully in the outlet, reverse the plug. If it  
still does not fit, contact a qualified electrician  
to install the proper outlet. Do not change the  
plug in any way.Avoid the use of an extension  
cord. Extension cords may overheat and  
cause a risk of fire. If you must use an  
extension cord, the cord must be No. 16  
AWG minimum size and rated no less than  
1875 watts.  
15.Do not burn wood or other materials in the  
fireplace.  
16.Do not strike the clear door panel.  
17.Always use a certified electrician should new  
circuits or outlets be required.  
18.Always use properly grounded, fused and  
polarized outlets.  
19.Disconnect all power supply before  
performing any cleaning, maintenance or  
relocation of the unit.  
20. When transporting or storing the unit and  
cord, keep in a dry place, free from  
excessive vibration and store so as to avoid  
damage.  
SAVE THESE  
INSTRUCTIONS  
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IMPORTANT INSTRUCTIONS  
NOTE: Procedures and techniques that are  
considered important enough to emphasize.  
CAUTION: Procedures and techniques which, if not  
carefully followed, will result in damage to the  
equipment.  
WARNING: Procedures and techniques which, if  
not carefully followed, will expose the user to the risk  
of fire, serious injury, illness or death.  
If you have any questions about our products please  
have the catalogue/model and serial numbers  
available upon calling customer service. The  
catalogue/model and serial number are located on  
the back of the unit.  
Model Number  
Serial Number  
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NOTE  
A15amp, 120 volt alternating current (VAC) circuit is  
required. Adedicated circuit is preferred but not  
essential in all cases. A dedicated circuit will be  
required if, after installation, the circuit breaker trips  
or fuse blows on a regular basis when the heater is  
operating. Additional appliances on the same  
circuit may exceed the current rating of the circuit  
breaker.  
WARNING  
Ensure the power cord is not installed so that it is  
pinched or against a sharp edge and ensure that the  
power cord is stored or secured to avoid tripping or  
snagging to reduce the risk of fire, electric shock or  
injury to persons.  
Construction and electrical outlet wiring must comply  
with local building codes and other applicable  
regulations to reduce the risk of fire, electric shock  
and injury to persons.  
Do not attempt to wire your own new outlets or  
circuits. To reduce the risk of fire, electric shock or  
injury to persons, always use a licensed electrician.  
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FIREPLACE INSTALLATION  
1. Make sure the units MAIN ON/OFF switch is  
switched OFF (refer to operating instruction  
section).  
2. Plug the unit into a 15Amp/120VAC outlet. If  
the cord does not reach, you may use an  
extension cord rated for a minimum of 1875  
watts.  
23.75  
8.90  
26.18  
OPERATION - see Fig. 2  
Three switches provide a choice of heat settings. A  
switch is in the ON position when the side with the  
markings on  
(i.e. I, I, or II) is pushed in.  
Switch 1 (I) Controls the electricity supply to the  
heater and flame effect.  
Note: This switch must be in the ON  
(I) position for heater to operate with  
or without heat.  
Switch 2 (I) Provides 600 W heat output.  
Switch 3 (II) Provides 1200 W heat output with  
switch 2.  
1
2
3
I
II  
FIG. 2  
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RESETTING THE TEMPERATURE CUTOFF  
SWITCH  
Should the heater overheat, an automatic cut out will  
turn the heater off and it will not come back on  
without being reset. It can be reset by switching the  
MAIN ON/OFF SWITCH to OFF and waiting 5  
minutes before switching the unit back on.  
CAUTION  
If you need to continuously reset the heater, unplug  
the unit and call customer service at  
1-800-668-6663.  
MAINTENANCE  
WARNING: Always disconnect from the power  
supply before attempting any maintenance.  
Bulb Replacement - see Fig.’s 3, 4 & 5  
There are two bulbs located under the ember bed.  
To gain access to the bulbs, remove the coal/  
pebbles and place in a container. Remove the front  
panel from the fireplace by lifting it up and out from  
the slots on the fireplace - see Fig.3.  
Remove the rotisserie by carefully sliding the rubber  
connecter off the motor shaft - see Fig. 4.  
Remove the defective bulb by unscrewing it as  
shown in Fig.5.  
Replace with a 60W E12 clear chandelier or  
candelabra bulb. Take care not to over-tighten the  
bulb.Refit the front panel and replace the coal/  
pebbles.  
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FIG. 3  
FIG. 4  
FIG. 5  
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HELPFUL HINTS  
It is a good idea to replace all light bulbs at one time  
if they are close to the end of their rated life. Group  
replacement will reduce the number of times you  
need to open the unit to replace light bulbs.  
CLEANING  
WARNING – Always disconnect from the power  
supply before cleaning the fireplace.  
For general cleaning use a soft clean duster – never  
use abrasive cleaners. The glass viewing screen  
should be cleaned carefully with a soft cloth. DO  
NOT use glass cleaners.  
To remove any accumulation of dust or fluff the soft  
brush attachment of a vacuum cleaner should  
occasionally be used to clean the outlet grille of the  
heater assembly.  
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ONE YEAR LIMITED WARRANTY  
Products to which this limited warranty applies  
This limited warranty applies to newly purchased Dimplex  
fireplaces and surrounds (mantels) and trims. This limited  
warranty applies only to purchases made in any province of  
Canada except for Yukon Territory, Nunavut, or Northwest  
Territories or in any of the 50 States of the USA (and the  
District of Columbia) except for Hawaii and Alaska. This  
limited warranty applies to the original purchaser of the  
product only and is not transferable.  
Products excluded from this limited warranty  
Light bulbs are not covered by this limited warranty and are  
the sole responsibility of the owner/purchaser. Products  
purchased in Yukon Territory, Nunavut, Northwest  
Territories, Hawaii, or Alaska are not covered by this  
limited warranty. Products purchased in these States,  
provinces, or territories are sold AS IS without warranty or  
condition of any kind (including, without limitation, any  
implied warranties or conditions of merchantability or  
fitness for a particular purpose) and the entire risk of as to  
the quality and performance of the products is with the  
purchaser, and in the event of a defect the purchaser  
assumes the entire cost of all necessary servicing or  
repair.  
What this limited warranty covers and for how long  
Products covered by this limited warranty have been tested  
and inspected prior to shipment and, subject to the provisions  
of this warranty, Dimplex warrants such products to be free  
from defects in material and workmanship for a period of 12  
months from the date of the first purchase of such product.  
The limited 12 month warranty period also applies to any  
implied warranties that may exist under applicable law.  
Some jurisdictions do not allow limitations on how long an  
implied warranty lasts, so the above limitation may not apply  
to the purchaser.  
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What this limited warranty does not cover  
This limited warranty does not apply to products that have  
been repaired (except by Dimplex or its authorized service  
representatives) or otherwise altered. This limited warranty  
does further not apply to defects resulting from misuse,  
abuse, accident, neglect, incorrect installation, improper  
maintenance or handling, or operation with an incorrect power  
source.  
What you must do to get service under this limited warranty  
Defects must be brought to the attention of Dimplex Technical  
Service by contacting Dimplex at 1-888-DIMPLEX (1-888-346-  
7539), or 1367 Industrial Road, Cambridge Ontario, Canada  
N1R 7G8. Please have proof of purchase, catalogue/model  
and serial numbers available when calling. Limited warranty  
service requires a proof of purchase of the product.  
What Dimplex will do in the event of a defect  
In the event a product or part covered by this limited warranty  
is proven to be defective in material or workmanship during  
the 12 month limited warranty period you have the following  
rights:  
ƒ
Dimplex will in its sole discretion either repair or  
replace such defective product or part without charge.  
If Dimplex is unable to repair or replace such product  
or part, or if repair or replacement is not commercially  
practicable or cannot be timely made, Dimplex may, in  
lieu of repair or replacement, choose to refund the  
purchase price for such product or part.  
ƒ
ƒ
Limited warranty service will be performed solely by  
dealers or service agents of Dimplex authorized to  
provide limited warranty services.  
The purchaser is responsible for removal and  
transportation of such product or part (and any repaired  
or replacement product or part) to and from the  
authorized dealer’s or service agent’s place of  
business.  
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§
§
This limited warranty does not entitle the purchaser to  
on-site or in-home services. On-site or in-home  
services may be performed at the purchaser’s specific  
request and expense at Dimplex’s then-current rates  
for such services.  
Dimplex will not be responsible for, and the limited  
warranty services shall not include, any expense  
incurred for installation or removal of the product or part  
(or any replacement product or part) or any labour or  
transportation costs. Such costs shall be the  
purchaser’s responsibility.  
What Dimplex and its dealers and service agents are also  
not responsible for:  
IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS,  
OFFICERS, OR AGENTS, BE LIABLE TO THE  
PURCHASER ORANY THIRD PARTY, WHETHER IN  
CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR  
ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY,  
CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR  
DAMAGE ARISING OUT OF OR IN CONNECTION WITH  
THE SALE, MAINTENANCE, USE, OR INABILITY TO USE  
THE PRODUCT, EVEN IF DIMPLEX OR ITS DIRECTORS,  
OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE  
POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES,  
OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE  
FORESEEABLE. IN NO EVENT WILL DIMPLEX, OR ITS  
OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR  
ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT  
EXCEED THE PURCHASE PRICE OF THE PRODUCT.  
SOME JURISDICTIONS DO NOTALLOW THE EXCLUSION  
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL  
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION  
MAY NOT APPLY TO THE PURCHASER.  
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How State and Provincial law apply  
This limited warranty gives you specific legal rights, and  
you may also have other rights which vary from jurisdiction  
to jurisdiction. The provisions of the United Nations  
Convention on Contracts for the Sale of Goods shall not  
apply to this limited warranty or the sale of products  
covered by this limited warranty.  
1-888-DIMPLEX  
1-888-346-7539  
1367 Industrial Road  
Cambridge, Ontario  
Canada, N1R 7G8  
Approved for use in the United States and Canada  
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