YELLOW FLAME DESIGN
UNVENTED (VENT-FREE)
NATURAL GAS LOG HEATER
— Also Designed Certified as Vented Decorative Appliance —
This appliance may be installed in an aftermarket* manufactured (mobile) home,
where not prohibited by state or local codes.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
OWNER’S OPERATION AND INSTALLATION MANUAL
24" Variable
Manually-
Controlled
Model
®
CGD3924N
WARNING:Improperinstallation,adjust-
ment,alteration,service,ormaintenance
can cause injury or property damage.
Refer to this manual for correct installa-
tion and operational procedures. For
assistance or additional information
consult a qualified installer, service
agency, or the gas supplier.
WARNING: If the information in this
manual is not followed exactly, a fire or
explosion may result causing property
damage, personal injury, or loss of life.
— Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch;
do not use any phone in your build-
ing.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
WARNING: This gas log set is for instal-
lation in a masonry solid fuel burning
fireplace or a U.L. listed manufactured
solid fuel burning fireplace.
WARNING: This is an unvented gas-
fired heater. It uses air (oxygen) from
the room in which it is installed. Provi-
sionsforadequatecombustionandven-
tilation air must be provided. Refer to
Air for Combustion and Ventilation sec-
tion in this manual.
• If you cannot reach your gas sup-
plier, call the fire department.
— Installation and service must be per-
formed by a qualified installer, service
agency, or the gas supplier.
Save this manual for future reference.
Download from Www.Somanuals.com. All Manuals Search And Download.
WARNINGS Continued
SAFETY
WARNING: Any change to this heater or its controls can be dangerous.
1. This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.
INFORMATION
2. If you smell gas
Continued
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in your building
• immediately call your gas supplier from a neighbor’s phone. Follow the gas
supplier’s instructions
• if you cannot reach your gas supplier, call the fire department
3. This heater shall not be installed in a bedroom or bathroom.
4. Never install the heater
• in a recreational vehicle
• where curtains, furniture, clothing, or other flammable objects are less than 36
inches from the front, top, or sides of the heater
• in high traffic areas
• in windy or drafty areas
5. Before installing in a solid fuel burning fireplace, the chimney flue and firebox must be
cleanedofsoot,creosote,ashesandloosepaintbyaqualifiedchimneycleaner.Creosote
willigniteifhighlyheated.Inspectchimneyfluefordamage.Ifdamaged,operateheater
with flue damper closed.
6. If fireplace has glass doors, never operate this heater with glass doors closed. If you
operate heater with doors closed, heat buildup inside fireplace will cause glass to burst.
Also if fireplace opening has vents at the bottom, you must open the vents before
operating heater.
7. Youmustoperatethisheaterwithafireplacescreeninplace. Makesurefireplacescreen
is closed before running heater.
8. This log heater is designed to be smokeless. If logs ever appear to smoke, turn off heater
and call a qualified service person. Note:During initial operation, slight smoking could
occur due to log curing and heater burning manufacturing residues.
9. Do not allow fans to blow directly into the fireplace. Avoid any drafts that alter burner
flame patterns. Ceiling fans can create drafts that alter burner flame patterns. Altered
burner patterns can cause sooting.
10. Do not use a blower insert, heat exchanger insert or other accessory not approved for
use with this heater.
11. Thisheaterneedsfresh,outsideairventilationtorunproperly.Thisheaterhasanoxygen
depletion sensor (ODS) pilot light safety system. The ODS shuts down the heater if not
enough fresh air is available. See Air for Combustion and Ventilation, pages 5 through
7. If heater keeps shutting off, see Troubleshooting, pages 25 through 28.
12. Do not run heater
• where flammable liquids or vapors are used or stored
• under dusty conditions
13. Do not use this heater to cook food or burn paper or other objects.
14. Never place any objects on the heater.
15. Heater base assembly becomes very hot when running heater. Keep children and adults
away from hot surface to avoid burns or clothing ignition. Heater will remain hot for
a time after shut-down. Allow surface to cool before touching.
16. Carefully supervise young children when they are in the room with heater.
17. Do not use heater if any part has been exposed to or under water. Immediately call a
qualified service technician to inspect the room heater and to replace any part of the
control system and any gas control which has been under water.
18. Donotoperateheaterifanylogisbroken.Donotoperateheaterifalogischipped(dime-
sized or larger).
19. Turn heater off and let cool before servicing. Only a qualified service person should
service and repair heater.
20. Operating heater above elevations of 4,500 feet could cause pilot outage.
3
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
PRODUCT
Crossover Log
Back Log
IDENTIFICATION
Front Log
Burner
Middle Log
Piezo
Ignitor
Control Knob
Base Grate
Figure 1 - Vent-Free Gas Log Heater
Install and use heater with care. Follow all local codes. In the absence of local
codes, use the latest edition of The National Fuel Gas Code ANSI Z223, also
known as NFPA 54*.
LOCAL CODES
*Available from: American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
1. Remove logs and heater base assembly from carton. Note: Do not pick up
heater base assembly by burners. This could damage heater. Always handle
base assembly by grate.
2. Remove all protective packaging applied to logs and heater for shipment.
3. Check all items for any shipping damage. If damaged, promptly inform dealer
where you bought heater.
UNPACKING
PRODUCT
Operation
This heater is clean burning. It requires no outside venting. There is no heat loss out
FEATURES a vent or up a chimney. Heat is generated by realistic dancing, yellow flames. This
heater is designed for vent-free operation with flue damper closed. State and local
codes in some areas prohibit the use of vent-free heaters. You can operate heater as
a vented product by opening flue damper.
Safety Device
This heater has a pilot with an Oxygen Depletion Sensor Shutoff System (ODS).
The ODS/pilot is a required feature for vent-free room heaters. The ODS/pilot
shuts off the heater if there is not enough fresh air.
Piezo Ignition System
This heater has a piezo ignitor. This system requires no matches, batteries, or other
sources to light heater.
4
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
AIR FOR
COMBUSTION
AND
WARNING
This heater shall not be installed in a confined space unless
provisions are provided for adequate combustion and ventilation
air. Read the following instructions to insure proper fresh air for
this and other fuel-burning appliances in your home.
VENTILATION
Today’s homes are built more energy efficient than ever. New materials, increased
insulation, and new construction methods help reduce heat loss in homes. Home
owners weather strip and caulk around windows and doors to keep the cold air out
and the warm air in. During heating months, home owners want their homes as
airtight as possible.
While it is good to make your home energy efficient, your home needs to breathe.
Fresh air must enter your home. All fuel-burning appliances need fresh air for
proper combustion and ventilation.
Exhaust fans, fireplaces, clothes dryers, and fuel burning appliances draw air from
the house to operate. You must provide adequate fresh air for these appliances.
This will insure proper venting of vented fuel-burning appliances.
PROVIDING ADEQUATE VENTILATION
The following is exerpts from National Fuel Gas Code. NFPA 54/ANSI Z223.1,
Section 5.3, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three following ventilation classifications:
1. Unusually Tight Contruction; 2. Unconfined Space; 3. Confined Space.
The information on pages 5 through 7 will help you classify your space and provide
adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough fresh air for
combustion and ventilation. However, in buildings of unusually tight construction,
you must provide additional fresh air.
Unusually tight construction is defined as construction where:
a. walls and ceilings exposed to the outside atmosphere have a continu-
ous water vapor retarder with a rating of one perm or less with open-
ings gasketed or sealed and
b. weather stripping has been added on openable windows and doors and
c. caulking or sealants are applied to areas such as joints around window
and door frames, between sole plates and floors, between wall-ceiling
joints, between wall panels, at penetrations for plumbing, electrical, and
gas lines, and at other openings.
If your home meets all of the three criteria above, you must provide addi-
tional fresh air. See Ventilation Air From Outdoors, page 7.
If your home does not meet all of the three criteria above, proceed to page 6.
Unconfined Space
The National Fuel Gas Code, ANSIZ223.1, 1992, Section 5.3 defines uncon-
fined space as having a minimum air volume of 50 cubic feet (127 cubic cm) for
each 1000 Btu/Hr input rating of all appliances in the space (cubic feet equals
length x width x height of space). Include adjoining rooms only if there are
doorless passageways or ventilation grills between the rooms.
Confined Space
The National Fuel Gas Code, ANSIZ223.1, 1992, Section 5.3 defines confined
space as having an air volume of less than 50 cubic feet (127 cubic cm) for each
1000 Btu/Hr input rating of all appliances in the space (cubic feet equals length
x width x height of space). Include adjoining rooms only if there are doorless
Continued
passageways or ventilation grills between the rooms.
5
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
DETERMINING AIR FLOW FOR HEATER LOCATION
AIR FOR
COMBUSTION
AND
Determining if You Have a Confined or Unconfined Space
Use this work sheet to determine if you have a confined or unconfined space.
Space: Includes the room in which you will install heater plus any adjoining rooms with
doorless passageways or ventilation grills between the rooms.
VENTILATION
1. Determine the volume of the space (length x width x height).
Continued
Length x Width x Height =
___________________
cu. ft. (volume of space)
Example: Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling height) =
2560 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or openings, add the
volume of these rooms to the total volume of the space.
2. Divide the space volume by 50 cubic feet to determine the maximum Btu/Hr the space
can support.
____________ (volume of space) ÷ 50 cu. ft. = (Maximum Btu/Hr
the space can support)
Example: 2560 cu. ft. (volume of space) ÷ 50 cu. ft. = 51.2 or 51,200 (maximum
Btu/Hr the space can support)
3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free heater
Gas water heater*
Gas furnace
Vented gas heater
Gas fireplace logs
Other gas appliances*
Total
___________________ Btu/Hr
___________________ Btu/Hr
___________________ Btu/Hr
___________________ Btu/Hr
___________________ Btu/Hr
+ ___________________ Btu/Hr
= ___________________ Btu/Hr
Example: Gas water heater
Vent-free heater
Total
40,000
39,000
79,000
Btu/Hr
Btu/Hr
Btu/Hr
+
=
* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr
used.
_________________ Btu/Hr (maximum the space can support)
_________________ Btu/Hr (actual amount of Btu/Hr used)
Example: 51,200 Btu/Hr (maximum the space can support)
79,000 Btu/Hr (actual amount of Btu/Hr used)
The space in the above example is a confined space because the actual Btu/Hr used is more
than the maximum Btu/Hr the space can support. You must provide additional fresh air.
Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If the extra space provides
an unconfined space, remove door to adjoining room or add ventilation grills between
rooms. See Ventilation Air From Inside Building, page 7.
B. Vent room directly to the outdoors. See Ventilation Air From Outdoors, page 7.
C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space
is an unconfined space. You will need no additional fresh air ventilation.
6
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
AIR FOR
COMBUSTION
AND
WARNING
If the area in which the heater may be operated is smaller than
that defined as an unconfined space, provide adequate combus-
tion and ventilation air by one of the methods described in the
National Fuel Gas Code, ANSI Z223.1, 1992, Section 5.3.
VENTILATION
Continued
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconfined space. When ventilating to an
adjoining unconfined space, you must provide two permanent openings: one within 12" of the
ceiling and one within 12" of the floor on the wall connecting the two spaces (see options 1 and
2, Figure 2). You can also remove door into adjoining room (see option 3, Figure 2). Follow
the National Fuel Gas Code NFPA 54/ANSI Z223.1, Section 5.3, Air for Combustion and
Ventilation for required size of ventilation grills or ducts.
WARNING
Rework worksheet, adding the space of the adjoining unconfined
space. The combined spaces must have enough fresh air to supply all
appliances in both spaces.
12"
Ventilation
Ventilation Grills
Into Adjoining Room,
Option 2
Grills
Into Adjoining
Room,
Or
Remove
Door into
Adjoining
Room,
Option
3
Option 1
12"
Figure 2 - Ventilation Air from Inside Building
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or ducts. You must provide two perma-
nent openings: one within 12" of the ceiling and one within 12" of the floor. Connect these
items directly to the outdoors or spaces open to the outdoors. These spaces include attics
and crawl spaces.
IMPORTANT: Do not provide openings for inlet or outlet air into attic if attic has a thermo-
stat-controlled power vent. Heated air entering the attic will activate the power vent.
Ventilated
Outlet
Attic
Air
Outlet
Air
To Attic
To
Crawl
Space
Inlet
Air
Ventilated
Inlet Air
Crawl Space
Figure 3 - Ventilation Air from Outdoors
7
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
NOTICE
INSTALLING
A qualified service person must install heater. Follow all local codes.
NOTICE
State or local codes may only allow operation of this appliance in a
vented configuration. Check your state or local codes.
WARNING
Before installing in a solid fuel burning fireplace, the chimney flue
and firebox must be cleaned of soot, creosote, ashes and loose paint
by a qualified chimney cleaner. Creosote will ignite if highly heated.
Inspect chimney flue for damage. If damaged, operate heater with
flue damper closed.
WARNING
Sealanyfreshairventsorashclean-outdoorslocatedonfloororwall
of fireplace. If not, drafting may cause pilot outage or sooting. Use a
heat-resistant sealant. Do not seal chimney flue damper.
WARNING
Never install the heater
• in a bedroom or bathroom
• in a recreational vehicle
• wherecurtains,furniture,clothing,orotherflammableobjectsare
less than 36 inches from the front, top, or sides of the heater
• in high traffic areas
• in windy or drafty areas
CAUTION
This heater creates warm air currents. These currents move heat
to wall surfaces next to heater. Installing heater next to vinyl or
cloth wall coverings or operating heater where impurities in the air
(such as tobacco smoke) exist, may discolor walls.
IMPORTANT: Vent-free heaters add moisture to the air. Although this is benefi-
cial, installing heater in rooms without enough ventilation air may cause mildew to
form from too much moisture. See Air for Combustion and Ventilation, pages 5
through 7.
CHECK GAS TYPE
Use only natural gas. If your gas supply is not natural gas, do not install heater.
Call dealer where you bought heater for proper type heater.
8
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
INSTALLATION AND CLEARANCES (Vent-Free Operation Only)
INSTALLING
Continued
WARNING
Maintain the minimum clearances. If you can, provide greater clear-
ances from floor, ceiling, and adjoining wall.
MINIMUM FIREPLACE CLEARANCE
TO COMBUSTIBLE MATERIALS
Log Size
Side Wall
Ceiling
24"
16"
42"
LOG SIZING REQUIREMENTS
Log
Size
24"
Minimum Firebox Size
Height
17"
Depth
14"
Front Width
26"
Carefully follow the instructions below. This will ensure safe installation into a
masonry or U.L. listed manufactured fireplace.
Minimum Wall and Ceiling Clearances (see Figure 4)
A. Clearances from the side of the fireplace opening to any combustible wall
should not be less than 16 inches.
B. Clearances from the top of the fireplace opening to the ceiling should not be
less than 42 inches.
42"
16"
Left and Right
Sides
Figure 4 - Minimum Clearance to Wall and Ceiling
Continued
9
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
INSTALLING
NOTICE
You may use this heater as a vented product. If so, you must
always run heater with chimney flue damper open. If running
heater with damper open, non-combustible material above fire-
place opening is not needed. Go to Installing Damper Clamp
Accessory for Vented Operation, page 13.
Continued
Minimum Non Combustible Material Clearances
If Not Using Mantel
Note: If using a mantel, go to page 11. If not using a mantel, follow the informa-
tion on this page.
You must have non combustible material(s) above the fireplace opening. Non
combustible materials (such as slate, marble, tile, etc.) must be at least 1/2 inch
thick. With sheet metal, you must have non combustible material behind it. Non
combustible material must extend at least 8" up. If non combustible material is
less than 12", you must install the fireplace hood accessory. See chart below and
Figure 5 for minimum clearances.
IMPORTANT: If you cannot meet these minimum clearances, you must operate
heater with chimney flue damper open. Go to Installing Damper Clamp Accessory
for Vented Operation, page 13.
Non-Combustible
Material Distance (A)
Requirements for
Safe Installation
12" or more
Non combustible material OK.
Between 8" and 12"
Install fireplace hood acessory (GA6050 or
GA6052, see Accessories, page 29).
Less than 8"
Non-combustible material must be extended to
at least 8". See Between 8" and 12", above. If
you cannot extend material, you must operate
heater with flue damper open.
Heat Resistant
Material
(A)
Figure 5 - Heat Resistant Material (Slate, Marble, Tile, etc.) Above Fireplace
10
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
Minimum Non Combustible Material Clearances
INSTALLING
If Using Mantel
Continued
You must have non combustible material(s) above the fireplace opening. Non
combustible materials (such as slate, marble, tile, etc.) must be at least 1/2 inch
thick. With sheet metal, you must have non combustible material behind it. Non
combustible material must extend at least 8 inches up. If non combustible material
is less than 12", you must install the fireplace hood accessory. Even if non
combustible material is more than 12", you may need the hood accessory to
deflect heat away from your mantel shelf. See chart below and Figures 6 and 7 for
minimum clearances.
IMPORTANT: If you cannot meet these minimum clearances, you must operate
heater with chimney flue damper open. Go to Installing Damper Clamp Acces-
sory for Vented Operation, page 13.
Non-Combustible
Material Distance (A)
Requirements for
Safe Installation
12" or more
Non combustible material OK.
Between 8" and 12"
Install fireplace hood acessory (GA6050 or GA6052,
see Accessories, page 29).
Less than 8"
Non combustible material must be extended to at
least 8". See Between 8" and 12", above. If you
cannot extend material, you must operate heater
with flue damper open.
Mantel Clearances
If you meet minimum clearance between mantel shelf and top of fireplace open-
ing, a hood is not required (see Figure 6).
Mantel Shelf
10"
Underside of
Mantel Shelf
8"
6"
2 1/2"
All minimum
distances are
in inches
Minimum Non-
Combustible
(A)
Log Set
24" Model
Material
12"
20"
241/2"
271/2" 30"
Top of Fireplace
Opening
Minimum Non-
Combustible
Material Height
Distances to
Underside of
Mantel
Figure 6 - Minimum Mantel Clearances Without Using Hood
If above minimum clearances are not met, you must have a hood. Follow
minimum clearances shown in Figure 7 when using hood.
11
Continued
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
Mantel Shelf
INSTALLING
12"
10"
8"
Underside of
Mantel Shelf
Continued
6"
2 1/2"
All minimum
distances are
in inches
Minimum Non-
Combustible
Material
Log Set
8"
12"
15"
18"
20"
24" Model
Min.
Top of Fireplace
Opening
Hood
(GA6050, GA6052)
Distances to
Underside of
Mantel
Figure 7 - Minimum Mantel Clearances When Using Hood
If your installation does not meet the above minimum clearances, you must:
• operate the logs only with the flue damper open, OR
• raise the mantel to an acceptable height, OR
• remove the mantel.
Floor Clearances
A. If installing appliance on the floor level, you must maintain the minimum
distance of 14" to combustibles (see Figure 8).
Combustible
Material
14"
Min.
Non-Combustible Material
Figure 8 - Minimum Fireplace Clearances If Installed at Floor Level
B. If combustible materials are less than 14" to the fireplace, you must install
appliance at least 5" above the combustible flooring (see Figure 9).
Hearth
Combustible
Material
5"
Min.
Figure 9 - Minimum Fireplace Clearances Above Combustible Flooring
12
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
INSTALLING DAMPER CLAMP ACCESSORY FOR
VENTED OPERATION
Note: When used as a vented heater, appliance must be installed only in a solid-
fuel burning fireplace with a working flue and constructed of non combustible
material.
INSTALLING
Continued
If your heater is a manually controlled model, you may use this heater as a vented
product. There are three reasons for operating your heater in the vented mode.
1. The fireplace does not meet the clearance to combustibles requirements for
vent-free operation.
2. State or local codes do not permit vent-free operation.
3. You prefer vented operation.
Ifreasonsnumber1or2aboveapplytoyou,youmustpermanentlyopenchimneyflue
damper.Youmustinstallthedamperclampaccessory(toorder,seeAccessories,page
29). This will insure vented operation (see Figure 10). The damper clamp will keep
damper open. Installation instructions are included with clamp accessory.
See chart below for minimum permanent flue opening you must provide. Attach
damper clamp so the minimum permanent flue opening will be maintained at all
times.
Area of Various Standard Round Flues
Diameter (ins.)
Area (sq. ins.)
5"
6"
7"
8"
20 sq. inches
29 sq. inches
39 sq. inches
51 sq. inches
Chimney
Height (ft.)
Minimum Permanent
Flue Opening (sq. ins.)
6' to 15'
15' to 30'
39 sq. inches
29 sq. inches
Damper
Clamp
Damper
Damper
Clamp
Damper
Damper
Masonry Fireplace
Manufactured Fireplace
Figure 10 - Attaching Damper Clamp
13
Continued
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
INSTALLING HEATER BASE ASSEMBLY
INSTALLING
Continued
WARNING
You must secure this heater to fireplace floor. If not, heater will move
when you adjust controls. Moving heater may cause a gas leak.
WARNING
If installing in a sunken fireplace, special care is needed. You
must raise the fireplace floor to allow access to heater control
panel. This will insure adequate air flow and guard against soot-
ing. Raise fireplace floor with non-combustible material. Make
sure material is secure.
CAUTION
Do not pick up heater base assembly by the burner. This could
damage heater. Only handle base assembly by grates.
IMPORTANT: Make sure the heater burner is level. If heater is not level, heater
will not work properly.
Installation Items Needed
• hardware package (provided with heater)
• approved flexible gas hose (not provided) (if allowed by local codes)
• sealant resistant to propane (LP) gas, not provided
• electric drill with 3/16" drill bit
1. Apply pipe joint sealant lightly to male threads of the fitting to be threaded into
gas regulator. Connect approved flexible gas hose to gas regulator of heater
(see Figure 11, page 15).
IMPORTANT:Hold gas regulator with wrench when connecting flexible gas hose.
2. Locate masonary screws in hardware package.
3. Position heater base assembly in fireplace.
4. Mark screw locations through holes in mounting brackets (see Figure 12, page
15). If installing in a brick-bottom fireplace, mark screw locations in mortar
joint of bricks.
5. Remove heater base from fireplace.
6. Drill holes at marked locations using 3/16" drill bit.
7. Attach base assembly to fireplace floor using two masonry screws (in hardware
package) (see Figure 12, page 15).
8. Connect to gas supply. See Connecting To Gas Supply, page 16.
14
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
INSTALLING
Heater Gas
Regulator
Continued
Fitting
Flexible Gas Hose
(if allowed by local codes)
Figure 11 - Attaching Flexible Gas Hose to Heater Gas Regulator
Masonry Screw
Mounting
Bracket
Figure 12 - Attaching Base Assembly to Fireplace Floor
15
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
CONNECTING TO GAS SUPPLY
INSTALLING
Continued
NOTICE
A qualified service person must connect heater to gas supply.
Follow all local codes.
Installation Items Needed
Before installing heater, make sure you have the items listed below.
• piping (check local codes)
• sealant (resistant to LP gas)
• manual shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
* AnA.G.A. design-certifiedmanualshutoffvalvewith1/8"NPTtapisanacceptable
alternative to test gauge connection. Purchase the optional A.G.A. design-certified
manual shutoff valve from your dealer. See Accessories, page 29.
WARNING
Never connect heater to private (non-utility) gas wells. This gas is
commonly known as well-head gas.
CAUTION
Use only new, black iron or steel pipe. Internally-tinned copper
tubing may be used in certain areas. Check your local codes. Use
pipe of 1/2" diameter or greater to allow proper gas volume to
heater. If pipe is too small, undue loss of pressure will occur.
Installation must include a manual shutoff valve, union, and plugged 1/8" NPT
tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be up-
stream from heater (see Figure 13, page 17).
Apply pipe joint sealant lightly to male threads. This will prevent excess sealant
from going into pipe. Excess sealant in pipe could result in clogged heater valves.
CAUTION
Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.
Install sediment trap in supply line as shown in Figure 13, page 17. Locate sedi-
ment trap where it is within reach for cleaning. Locate sediment trap where
trapped matter is not likely to freeze. A sediment trap traps moisture and contami-
nants. This keeps them from going into heater controls. If sediment trap is not
installed or is installed wrong, heater may not run properly.
16
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
INSTALLING
CAUTION
Continued
Avoid damage to regulator. Hold gas regulator with wrench when
connecting it to gas piping and/or fittings.
A.G.A. Design-Certified
Manual Shutoff Valve
With 1/8" NPT Tap*
From
Approved Flexible
Gas Hose (if allowed
by local codes)
Gas Meter
(5" W.C.** to
10.5" W.C.
Pressure)
Gas
Regulator
Tee Joint
Pipe
Nipple
3" Minimum
Cap
Sediment
Trap
Figure 13 - Gas Connection
* Purchase the optional A.G.A. design-certified manual shutoff valve from your
dealer. See Accessories, page 29.
** Minimum inlet pressure for purpose of input adjustment.
CHECKING GAS CONNECTIONS
WARNING
Test all gas piping and connections for leaks after installing or
servicing. Correct all leaks at once.
WARNING
Never use an open flame to check for a leak. Apply a mixture of
liquid soap and water to all joints. Bubbles forming show a leak.
Correct all leaks at once.
Pressure Testing gas Supply Piping system
Test Pressures In Excess Of 1/2 PSIG
1. Disconnect heater and its individual manual shutoff valve from gas supply
piping system. Pressures in excess of 1/2 psig will damage heater regulator.
2. Cap off open end of gas pipe where manual shutoff valve was connected.
Continued
17
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
3. Pressurize supply piping system by either using compressed air or opening main
gas valve located on or near gas meter.
INSTALLING
4. Check all joints of gas supply piping system. Apply mixture of liquid soap and
water to gas joints. Bubbles forming show a leak.
Continued
5. Correct all leaks at once.
6. Re-connect heater and manual shutoff valve to gas supply. Check re-connected
fittings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG
1. Close manual shutoff valve (see Figure 14).
2. Pressurize supply piping system by either using compressed air or opening main
gas valve located on or near gas meter.
3. Check all joints from gas meter to manual shutoff valve (see Figure 15). Apply
mixture of liquid soap and water to gas joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Pressure Testing Heater Gas Connections
1. Open manual shutoff valve (see Figure 14).
2. Open main gas valve located on or near gas meter.
3. Make sure control knob of heater is in the OFF position.
4. Check all joints from manual shutoff valve to control valve (see Figure 15).
Apply mixture of liquid soap and water to gas joints. Bubbles forming show a
leak.
5. Correct all leaks at once.
6. Light heater (see Operating Heater, pages 20 through 22). Check all other
internal joints for leaks.
7. Turn off heater (see To Turn Off Gas to Appliance, page 21).
Open
Manual
Shutoff
Valve
Closed
Figure 14 - Manual Shutoff Valve
Manual
Shutoff
Valve
Control Valve Location
Gas Meter
Figure 15 - Checking Gas Joints
18
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
INSTALLING LOGS
INSTALLING
Continued
WARNING
Failure to position the parts in accordance with these diagrams or failure
to use only parts specifically approved with this heater may result in
property damage or personal injury.
Each log is marked with a number. These numbers will help you identify the log
when installing. It is very important to install these logs exactly as instructed. Do
not modify logs. Only use logs supplied with heater.
1. Locate pegs on the bottom of back log (#1). Slide these pegs into the holes in
the grate base behind the burner (see Figure 16).
2. Place the base of the middle log (#2) in the U-shaped slots of the grate base in front
of the back log. The cutout on the right of the middle log should fit over the burner
(see Figure 17). Make sure the front of the middle log is resting on the tabs of the
grate base and the cutout area is centered over the burner “U” bend.
3. Locate the recesses on the back of the front log (#3). Fit these recesses between
the posts of the grate base (see Figure 18).
4. Locate the notches in the bottom of the crossover log (#4). Place the crossover
log on top of the middle log and front log. Make sure the notches of the cross-
over log lines up with rectangular knobs on top of the middle and front logs
(see Figure 19).
Back Log (#1)
Middle Log (#2)
Peg
Hole in
Grate Base
Tab
Burner
Cutout
“U” Bend
U-Shaped
Slot
Figure 17 - Installing Middle Log (#2)
Figure 16 - Installing Back Log (#1)
Front Log (#3)
Crossover
Log (#1)
Notches
3
Recess
Rectangular
Knobs
Post
Figure 19 - Installing Crossover Log (#4)
Figure 18 - Installing Front Log (#3)
19
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
OPERATING
HEATER
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING
If you do not follow these instructions exactly, a fire or explosion may
result causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by hand. When lighting the pilot,
follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell
next to the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob. Never use tools. If the
knob will not push in or turn by hand, don’t try to repair it, call a qualified service
technician or gas supplier. Force or attempted repair may result in a fire or
explosion.
D. Do not use this appliance if any part has been under water. Immediately call a
qualified service technician to inspect the appliance and to replace any part of the
control system and any gas control which has been under water.
LIGHTING INSTRUCTIONS
WARNING
• If fireplace has glass doors, never operate this heater with glass doors
closed. If you operate heater with doors closed, heat buildup inside
fireplace will cause glass to burst. Also if fireplace opening has vents at
the bottom, you must open the vents before operating heater.
• You must operate this heater with a fireplace screen in place. Make sure
fireplace screen is closed before running heater.
NOTICE
During initial operation of new heater, burning logs will give off a paper-
burning smell. Orange flame will also be present. Open damper or
window to vent smell. This will only last a few hours.
Note: Homeowners generally prefer to operate their heater with the chimney damper
closed. This will put all the heat into the room. However there may be times you will
desire the full flames of the Hi heat setting but will find the heat output excessive. You
can open the chimney damper (if you have one) fully or partially to release some of
the heat. WARNING: Damper handle will be hot if heater has been running.
1. STOP! Read the safety information above.
2. Make sure manual shutoff valve is fully open.
3. Press and turn control knob clockwise
to the OFF position.
Control Knob
Ignitor Button
Figure 20 - Control Knob and Ignitor Button Location
4. Wait five (5) minutes to clear out any gas. Then smell for gas, including near the
floor. If you smell gas, STOP! Follow “B” in the safety information above. If you
don’t smell gas, go to the next step.
20
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
5. Slightly depress and turn control knob counterclockwise
position. Press in control knob for five (5) seconds (see Page 20).
to the PILOT
OPERATING
HEATER
Note: You may be running this heater for the first time after hooking up to gas
supply. If so, the control knob may need to be pressed in for 30 seconds. This
will allow air to bleed from the gas system.
Continued
6. With control knob pressed in, press and release ignitor button. This will light
pilot. The pilot is attached to the burner. If needed, keep pressing ignitor button
until pilot lights.
Note: If pilot does not stay lit, contact a qualified service person or gas supplier
for repairs. Until repairs are made, light pilot with match. To light pilot with
match, see Manual Lighting Procedure, page 22.
7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob.
Note: If pilot goes out, repeat steps 3 through 7. This heater has a safety
interlock system. Wait one (1) minute for system to reset before lighting pilot
again.
Ignitor Electrode
Thermocouple
Pilot Burner
Figure 21 - Pilot
• If control knob does not pop out when released, contact a qualified service
person or gas supplier for repairs.
8. Slightly depress and turn control knob counterclockwise
to desired
heating level. The burner should light. Set control knob to any heat level between
HI and LO.
WARNING
Do not operate heater between PILOT and HIGH positions.
VARIABLE CONTROL OPERATION
The variable control valve can be set to any heat setting and flame height desired, by
simply turning the control knob until that setting is attained. Even the lowest setting
provides realistic, dancing yellow flames. Selecting higher settings produces greater
heat output. This results in increased heating comfort.
CAUTION
Do not try to adjust heating levels by using the manual shutoff valve.
TO TURN OFF GAS TOAPPLIANCE
Shutting Off Heater
1. Press in and turn control knob clockwise
to the HIGH position.
to the OFF position.
2. Turn control knob clockwise
to the pilot position.
3. Press in control knob and turn clockwise
Shutting Off Burners Only (pilot stays lit)
1. Turn control knob clockwise
to the HIGH position.
2. Press in and turn control knob clockwise
to the pilot position.
21
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
OPERATING
MANUAL LIGHTING PROCEDURE
1. Follow steps 1 through 5 under Lighting Instructions, pages 20 and 21.
2. Depress control knob and light pilot with match.
3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob. Now follow step 8 on page 21.
HEATER
Continued
Check pilot flame pattern and burner flame patterns often.
INSPECTING
BURNERS
PILOT FLAME PATTERN
Figure 22 shows a correct pilot flame pattern. Figure 23 shows an incorrect pilot flame
pattern. The incorrect pilot flame is not touching the thermocouple. This will cause the
thermocouple to cool. When the thermocouple cools, the heater will shut down.
Thermocouple
Thermocouple
Pilot Burner
Pilot Burner
Figure 22 - Correct Pilot
Flame Pattern
Figure 23 - Incorrect Pilot
Flame Pattern
If pilot flame pattern is incorrect, as shown in Figure 23
• turn heater off (see To Turn Off Gas to Appliance, page 21)
• see Troubleshooting, pages 23 through 26
22
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
CLEANING
AND
WARNING
Turn off heater and let cool before cleaning.
MAINTENANCE
CAUTION
You must keep control areas, burner, and circulating air passage-
ways of heater clean. Inspect these areas of heater before each
use. Have heater inspected yearly by a qualified service person.
Heater may need more frequent cleaning due to excessive lint
from carpeting, bedding material, etc.
ODS/PILOT AND BURNER
• Use a vacuum cleaner or small, soft bristled brush to clean.
LOGS
• If you remove logs for cleaning, refer to Installing Logs, page 19, to properly
replace logs.
• Replace log(s) if broken or chipped (dime-sized or larger).
TROUBLE-
SHOOTING
WARNING
Turn off and unplug heater and let cool before servicing. Only a
qualified service person should service and repair heater.
Note: All troubleshoot-
ing items are listed in
order of operation.
CAUTION
Never use a wire, needle, or similar object to clean ODS/pilot.
This can damage ODS/pilot unit.
OBSERVED
PROBLEM
POSSIBLE
CAUSE
REMEDY
When ignitor button
is pressed, there is
no spark at ODS/
pilot
1. Ignitor electrode not con- 1. Reconnect ignitor cable
nected to ignitor cable
2. Ignitor cable pinched or
wet
2. Free ignitor cable if
pinched by any metal
or tubing. Keep ignitor
cable dry
3. Piezo ignitor nut is loose 3. Tighten nut holding
piezo ignitor to base
panel of log set. Nut is
located behind base
panel.
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode posi-
tioned wrong
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace piezo ignitor
7. Replace piezo ignitor
Continued
23
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
OBSERVED
PROBLEM
POSSIBLE
CAUSE
TROUBLE-
REMEDY
SHOOTING
When ignitor button
is pressed, there is
spark at ODS/pilot
but no ignition
1. Gas supply turned off or 1. Turn on gas supply or
Continued
manual shutoff valve
closed
open manual shutoff
valve
2. Control knob not in
PILOT position
2. Turn control knob to
PILOT position
3. Control knob not
pressed in while in
PILOT position
3. Press in control knob
while in PILOT position
4. Air in gas lines when
installed
4. Continue holding down
control knob. Repeat
igniting operation until
air is removed
5. ODS/pilot is clogged
5. Clean ODS/pilot (see
Cleaning and Mainte-
nance, page 23) or
replace ODS/pilot
assembly
6. Gas regulator setting is
not correct
6. Replace gas regulator
ODS/pilot lights but
flame goes out when
control knob is
released
1. Control knob not fully
pressed in
2. Control knob not
pressed in long enough
1. Press in control knob
fully
2. After ODS/pilot lights,
keep control knob
pressed in 30 seconds
3. Fully open manual shut-
off valve
3. Manual shutoff valve
not fully open
4. Pilot flame not touching
thermocouple, which
allows thermocouple to
cool, causing pilot flame
to go out. This problem
could be caused by one
or both of the following:
A) Low gas pressure
B) Dirty or partially
clogged ODS/pilot
4. A) Contact local natural
gas company
B) Clean ODS/pilot
(see Cleaning and
Maintenance, page 23)
or replace ODS/pilot
assembly
5. Thermocouple connec-
tion loose at control
valve
5. Hand tighten until snug,
then tighten 1/4 turn
more
6. Thermocouple damaged 6. Replace thermocouple
7. Control valve damaged 7. Replace control valve
24
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
OBSERVED
PROBLEM
POSSIBLE
CAUSE
TROUBLE-
REMEDY
SHOOTING
Burner does light
after ODS/pilot is lit
1. Burner orifice clogged
1. Clean burner (see
Cleaning and Mainte-
nance, page 23) or
replace burner orifice
2. Contact local natural gas
company
Continued
2. Inlet gas pressure is
too low
3. Burner orifice diameter 3. Replace burner orifice
is too small
Delayed ignition
burner
1. Manifold pressure is
too low
2. Burner orifice clogged
1. Contact local natural gas
company
2. Clean burner (see
Cleaning and Mainte-
nance, page 23) or
replace burner orifice
Burner backfiring
during combustion
1. Burner orifice is
clogged or damaged
1. Clean burner (see
Cleaning and Mainte-
nance, page 23) or
replace burner orifice
2. Replace damaged burner
3. Replace gas regulator
2. Damaged burner
3. Gas regulator defective
Slight smoke or
odor during initial
operation
1. Not enough air
1. Check burner for dirt
and debris. If found,
clean burner (see
Cleaning and Mainte-
nance, page 23)
2. Gas regulator defective
3. Residues from manu-
facturing processes
2. Replace gas regulator
3. Problem will stop after a
few hours of operation
and logs curing
Moisture/condensa-
tion noticed on
windows
1. Not enough combus-
tion/ventilation air
1. Refer to Air for Com-
bustion and Ventilation
requirements (page 5)
Heater produces a
whistling noise
when burner is lit
1. Turning control knob
to HI position when
burner is cold
1. Turn control knob to LO
position and let warm up
for a minute
2. Air in gas line
2. Operate burner until air
is removed from line.
Have gas line checked
by local natural gas
company
3. Air passageways on
heater blocked
3. Observe minimum
installation clearances
(see pages 9-12)
4. Dirty or partially
4. Clean burner (see
Cleaning and Maintenance,
page 23) or replace
burner orifice
clogged burner orifice
Continued
25
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
TROUBLE-
WARNING
If you smell gas
SHOOTING
• Shut off gas supply.
Continued
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call
the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors.
Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new
carpet or textiles, etc., create fumes. These fumes may mix with combustion air and
create odors. These odors will disappear over time.
POSSIBLE
CAUSE
OBSERVED
PROBLEM
REMEDY
1. Metal expanding while
heating or contracting
while cooling
Heater produces a
clicking/ticking noise
just after burner is lit
or shut off
1. This is common with
most heaters. If noise is
excessive, contact
qualified service person
Heater produces
unwanted odors
1. Heater burning vapors
from paint, hair spray,
glues, cleaners, chemi-
cals, new carpet, etc.
(See IMPORTANT
1. Open window and
ventilate room. Stop using
odor causing products
while heater is running
statement above)
2. Gas leak. See Warning
statement at top of
page
2. Locate and correct all leaks
(see Checking Gas Con-
nections, page 17)
1. Not enough fresh air is
available
Heater shuts off in use
(ODS operates)
1. Open window and/or door
for ventilation
2. Low line pressure
2. Contact local natural gas
company
3. ODS/pilot is partially
clogged
3. Clean ODS/pilot (see
Cleaning and Mainte-
nance, page 23)
1. Gas leak. See Warning
statement at top of
page
Gas odor even when
control knob is in OFF
position
1. Locate and correct all leaks
(see Checking Gas Con-
nections, page 17)
2. Control valve defective
2. Replace control valve
Gas odor during
combustion
1. Foreign matter between
control valve and burner
2. Gas leak. See Warning
statement at top of
page
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Con-
nections, page 17)
26
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
You may have further questions about installation, operation, or troubleshooting.
If so, contact DESA International’s Technical Service Department at
1-800-DESA LOG (1-800-337-2564).
TECHNICAL
SERVICE
24" Model
SPECIFICATIONS
Btu (Variable)
Type Gas
20,000/39,000
Natural Gas Only
Piezo
Ignition
Manifold Pressure
3.5" W.C.
Inlet Gas
Pressure (in. of water)
Maximum
10.5"
5"
Minimum*
Shipping Weight
30 lbs.
* For the purpose of input adjustment
When gas pressure is too low
• pilot will not stay lit
SERVICE
HINTS
• burners will have delayed ignition
• heater will not produce specified heat
When gas quality is bad
• pilot will not stay lit
• burners will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or gas quality is bad. If so, contact your
local natural gas supplier.
27
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
Note: Use only original replacement parts. This will protect your warranty cover-
age for parts replaced under warranty.
REPLACEMENT
PARTS
Parts Under Warranty
Contact authorized dealers of this product. If they can’t supply original replace-
ment part(s), call DESA International’s Technical Service Department at
1-800-DESA LOG (1-800-337-2564).
When calling DESA International, have ready
• your name
• your address
• model number of your heater
• how heater was malfunctioning
• type of gas used (propane or natural gas)
• purchase date
Usually, we will ask you to return the defective part to the factory.
Parts Not Under Warranty
Contact authorized dealers of this product. If they can’t supply original replace-
ment part(s), call DESA International’s Parts Department at 1-800-972-7879 for
referral information.
When calling DESA International, have ready
• model number of your heater
• the replacement part number
These Parts Centrals are privately owned businesses. They have agreed to support
our customer’s needs by providing original replacement parts and accessories.
PARTS
CENTRAL
Baltimore Electric
1348 Dixwell Avenue
Hamden, CT 06514
1-800-397-7553
Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108
KS, MO, AR
Dayton Hardware
P.O. Box 275
North Dayton Station
Dayton, OH 45404
All States
203-248-7553
816-842-3911
Parts Department
513-258-3721
East Coast Energy
Products
833 Broadway
W. Long Branch, NJ
07764
OH 1-800-762-3426
Portable Heater Parts
342 N. County Rd. 400 East
Valparaiso, IN 46383
All States
219-462-7441
1-800-362-6951
Halco Enterprises
208 Carter Drive, Unit 21
West Chester, PA 19382
215-696-2670
908-870-8809
1-800-755-8809
1-800-368-0803
FBD
Tarantin Tank Co.
P.O. Box 6129
Freehold, NJ 07728
908-780-9340
LA Porte’s Parts &
Service
2444 N. 5th Street
Hartsville, SC 29550
803-332-0191
P O Box 1096
Franklin, KY 42134
502-586-1922
1-800-654-8534
1-800-922-0724
Parts Department
Four Flags Power Products
1115 Stateline Road
Niles, MI 49120
616-684-2697
Parts Only
Albany Ladder
1586-90 Central Avenue
Albany, NY 12205
NY, MA, VT
Cans Unlimited, Inc.
P.O. Box 645
Taylor, SC 29687
All States
518-869-5335
1-800-354-7368
803-879-3009
1-800-845-5301
Master Service Center
1184 Wilson NW
Walker, MI 49504
616-791-4760
1-800-446-1446
28
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
Purchase these fireplace accessories from your local dealer. If they can not supply
these accessories, call DESA International’s Sales Department at 1-800-972-7879
for referral information. You can also write to the address listed on the back page
of this manual.
ACCESSORIES
MANUAL SHUTOFF
VALVE - GA5010
For all models. Manual shutoff valve
with 1/8" NPT tap. Fits 1/2" NPT
pipe.
BLACK FIREPLACE
HOOD - GA6050
For all models. Helps
deflect heat away from
mantel or wall above
fireplace.
BRASS FIREPLACE
HOOD - GA6052
For all models. Helps
deflect heat away from
mantel or wall above
fireplace.
DAMPER CLAMP - GA6080
For variably controlled models.
Permanently opens chimney flue
damper for vented operation.
LAVA ROCK - GA6060
For all models. Order when additional
rock is desired. (3 lb. bag)
29
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
ILLUSTRATED
PARTS
BREAKDOWN
1
4
3
2
20-2
24
20-1
20
18
12
19
25
11
10
13
7
CGD3924N
8
6
22
9
21
5
14
18
23
22
19
17
15
16
22
30
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
This list contains replaceable parts used in your heater. When ordering parts,
follow the instructions listed under Replacement Parts on page 28 of this manual.
PARTS LIST
CGD3924N
KEY
NO.
PART NUMBER
DESCRIPTION
QTY.
1
2
3
4
5
6
7
8
103008-01
103009-01
103010-01
103011-01
102774-01BR
102844-01
102966-01
098867-11
102798-01
102779-01
099056-16
102843-01
102772-01
102568-05
098508-01
098354-01
102445-01
099387-08
098271-07
103042-01
Back Log (#1)
Middle Log (#2)
Front Log (#3)
Crossover Log (#4)
Painted Base Assembly
Lower Bracket
Upper Bracket
Gas Regulator
Inlet Tube
Outlet Burner Tube
Burner Orifice Injector
Burner Clip
Burner
Control Valve
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
9
10
11
12
13
14
15
16
17
18
19
20
Valve Retainer Nut
Control Knob
Piezo Ignitor
Pilot Tube
Ignitor Cable
ODS Pilot
1
1
1
2
9
1
2
1
20-1 099594-01
20-2 098593-01
21
22
23
24
25
Ignitor Electrode
Thermocouple
Regulator Screw
Black Screw, PPH #8-18
Hex Head Plug, 1/8 NPT
Nut, M5
M11084-38
098304-03
098276-01
098249-01
099553-01
Shield, Pilot
PARTS AVAILABLE — NOT SHOWN
100563-01
Warning Plate
1
1
1
1
1
1
1
1
101055-02
100565-01
100639-01
101449-04
101137-02
101416-18
GA6060
Lighting Instructions Plate
Warning Plate Fastener
Caution Decal
Control Position Decal
Hardware Kit
Information Video
Lava Rock
31
102828
Download from Www.Somanuals.com. All Manuals Search And Download.
WARRANTY INFORMATION
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our
standard written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
COMFORT GLOW VENT-FREE NATURAL GAS LOG HEATERS
DESA International warrants this product to be free from defects in materials and components for one (1) year from the
date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with
all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore
this heater to proper operating condition and an allowance for labor when provided by a DESA Authorized Service Center.
Warranty part(s) MUST be obtained through authorized dealers of this product and/or DESA International who will
provideoriginalfactoryreplacementparts. Failuretouseoriginalfactoryreplacementpartsvoidsthiswarranty. Theheater
MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail
orbecomedamagedasaresultofmisuse, accidents, lackofpropermaintenanceordefectscausedbyimproperinstallation.
Travel, diagnostic cost, labor, transportation and any and all such other costs related to repairing a defective heater will
be the responsibility of the owner.
TOTHEFULLEXTENTALLOWEDBYTHELAWOFTHEJURISDICTIONTHATGOVERNSTHESALEOFTHE
PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES
AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO ONE (1) YEAR ON ALL COMPO-
NENTS FROM THE DATE OF FIRST PURCHASE; AND DESA INTERNATIONAL’S LIABILITY IS HEREBY
LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA INTERNATIONAL SHALL NOT BE
LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSE-
QUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or
consequentialdamages,sotheabovelimitationonimpliedwarranties,orexclusionorlimitationondamagesmaynotapply
to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
102828-01
Rev. C
5/96
Download from Www.Somanuals.com. All Manuals Search And Download.
|