| PROPANE/LP GAS OUTDOOR PATIO HEATER   OWNER’S OPERATION AND INSTALLATION MANUAL   TM   Adjustable Temperature Settings:   Low - 20,000 Btu   High - 24,000 Btu   WARNING: For Outdoor Use Only   WARNING: Read and understand this   manual before assembling, starting, or ser-   vicing heater. Improper use of heater can   cause serious injury, property damage, or   death. Keep this manual for future reference.   FOR YOUR SAFETY   If you smell gas:   1. Shut off gas to the appliance.   2. Extinguish any open flame.   3. If odor continues, immediately call your   gas supplier.   FOR YOUR SAFETY   Do not store or use gasoline or other   flammable vapors and liquids in the vicinity   of this or any other appliance.   LISTED   Gas-Fired Infrared Patio Heater   28BN   Fill In For Your Records   Model No. ___________________   (Located on side panel)   Serial No. ___________________   (Located near piezo ignitor)   Date of Purchase _____________   Save this manual for future reference.   Download from Www.Somanuals.com. All Manuals Search And Download.   SAFETY INFORMATION   UNPACKING   3 SAFETY INFORMATION   Continued   may be required as necessary. It is imperative that control com-   partments, burners, and circulating air passageways of the heater   be kept clean.   • Check hose before each use of heater. Disconnect hose with 9/16"   wrench. Pull hose down to the base and check for tears and abra-   sions in hose and on regulator. If highly worn or cut, replace with   hose specified by manufacturer before using heater.   • Clean inside of control box regularly. Remove screws from con-   trol box to open. Clean area with hands or wet rag. Reinstall   control box.   • Do not alter heater. Keep heater in its original state.   • Do not use heater if altered.   • Locate heater on stable and level surface.   CAUTION: The gas pressure regulator provided   with this appliance must be used. This regulator is   set for an out-put pressure of 48.6" W.C. (1.8 P.S.I.).   • Do not operate heater while sleeping or leave heater unattended.   • Keep children and animals away from heater.   • Never move, handle, or service a hot or operating heater. Se-   vere burns may result. You must wait 20 minutes after turning   heater off.   • Specifications:   Minimum inlet gas pressure: 11" W.C.   Maximum inlet gas pressure: 54" W.C.   Required manifold pressure: 48.6" W.C.   • To prevent injury, wear gloves when handling heater.   • Turn off heater valve and gas supply to heater when not in use.   • Use only original replacement parts. This heater must use de-   sign-specific parts. Do not substitute or use generic parts. Im-   proper replacement parts could cause serious or fatal injuries.   • Propane/LP gas cylinder is not provided. Use a 20 lb. propane/LP   gas cylinder marked propane. The cylinder supply system must   be arranged for vapor withdrawal. The cylinder used must include   a collar to protect the cylinder valve. The cylinder must be pro-   vided with a shutoff valve terminating in a propane/LP gas supply   cylinder valve outlet specified, as applicable, for connection no.   510 in the Standard for Compressed Gas Cylinders Valve Outlet   and Inlet Connections, ANSI/CGA-V-1, or connection no. 600 in   the Compressed Gas Association’s Limited Standard Cylinder   Valve Outlet Connection for Propane Small Valve Series or com-   bination propane/LP gas cylinder valve and quick-disconnect as-   sembly complying with 1.16.5-c and a safety releif device having   a direct communication with the vapor space of the cylinder.   • Always remove gas hose from propane/LP cylinder, after each   use.Always store propane/LP cylinder outdoors. Never store pro-   pane/LP cylinder in an enclosed area. Never store cylinder near   high heat, open flame, or where temperatures exceed 100ºF (38°C).   • Certain materials or items, when stored under heater, will be   subjected to radiant heat and could be seriously damaged.   • Shut heater off immediately if flash-back occurs (flame inside   burner tube). Have heater serviced.   • Do not hang clothing or other flammable materials either on or   near heater.   • Never attempt to use heater or any components that have been   damaged or exposed to accidental fire.   42"   • If tip switch activates, turn valve to OFF position and wait 5   minutes to cool before relighting.   42"   • If you smell gas or suspect a leak, shut off propane/LP cylinder   valve at once. Ventilate area. Do not strike a match or create any   flame or electric spark. Find and correct leak before attempting   to light any appliance.   18"   • Do not block intake air openings, see Figure 12, page 6.   • Any guard or other protective device removed for servicing must   be replaced prior to operating the heater.   • Surface temperatures become very hot when operating heater.   Children and adults should stay away to avoid burns or clothing   ignition.   Figure 1 - Clearances from Combustibles   UNPACKING   1. Remove all packing items applied to heater for shipment.   2. Remove all items from carton.   • Young children should be carefully supervised when they are in   the area of the heater.   • Installation and repair should be done by a qualified service per-   son. The heater should be inspected before use and at least an-   nually by a qualified service person. More frequent cleanings   3. Check all items for shipping damage. If heater is damaged,   promptly inform dealer where you bought heater.   107396   Download from Www.Somanuals.com. All Manuals Search And Download.   TOOLS REQUIRED   ASSEMBLY   4 TOOLS REQUIRED   • #2 Phillips screwdriver   • 9/16" Open end wrench   4. Align holes on center wrapper with holes on left and right wrap-   pers. Using screws provided, attach center wrapper to left and   right wrappers and base from inside the assembly (see Figure 4).   ASSEMBLY   Assemble the heater in the approximate location it will be used to   minimize moving heater once assembled.   5. Insert back plate up through the base and wrapper assembly   and attach to left and right wrappers with 4 screws provided   (see Figure 5). The back plate will be under the wrapper flanges   as shown in Figure 5.   1. Position base on floor with open side down.   2. Locate right wrapper and left wrapper. Place one side to base   and secure using 5 screws provided. Repeat for other side (see   Figure 2).   3. Locate center wrapper. The center wrapper is angled at the   bottom and has a hole on either side of the front at the top.   Slide J-clips over holes on open side of center wrapper with   short side to the outside of center wrapper (see Figure 3).   Back   Plate   Left   Wrapper   Screw   Right   Wrapper   Base/Wrapper   Assembly   Screw   Figure 4 - Attaching Back Plate   Base   (Front)   Figure 2 - Attaching Left and Right Wrappers to Base   Back Plate Under   Back Plate   Wrapper Flanges   J-Clips   Short Leg of J-Clip   on Outside of Wrapper   Screw   Wrapper   Flanges   Center   Wrapper   Base   Base   Assembly   Figure 5 - Back Plate Location   Angled End   Figure 3 - Attaching Center Wrapper to Base Assembly   107396   Download from Www.Somanuals.com. All Manuals Search And Download.   ASSEMBLY   5 ASSEMBLY   Continued   6. Place lower mast inside base assembly (see Figure 6). Bottom of 9. Using hose and regulator assembly provided, route hose up through   lower mast has cut out section that slips into base assembly. Us-   mast from inside base assembly. Screw hose fitting onto inlet of   ing 10 screws provided, attach to base assembly and back plate.   valve and tighten with 9/16" open end wrench (see Figure 9).   7. Remove 4 screws from control cover on back of upper mast 10. Using only a 20 lb. propane/LP cylinder, not included (see   assembly (see Figure 7). Carefully pull control cover from as-   sembly and unplug electrode wire from piezo ignitor. The ig-   nitor will stay assembled to the control cover.   safety information for proper cylinder selection), connect the   hose/regulator assembly to the cylinder (see Figure 10). When   connecting regulator assembly to cylinder valve, hand tighten   nut clockwise to a positive stop. DO NOT use a wrench to   tighten. Use of a wrench may damage quick closing coupling   nuts and result in a hazardous condition.   8. Slide upper mast assembly over lower mast and install using   4 screws provided (see Figure 8).   Lower Mast   Screw   Gas Valve Inlet   Bottom of   Lower Mast   Back   Plate   Gas Hose/   Regulator   Assembly   Base Assembly   Center   Wrapper   Base   Figure 6 - Attaching Lower Mast   Control Cover   Upper Mast   Assembly   Figure 9 - Installing Hose and Regulator Assembly   Screw   20 lb. Propane/LP   Cylinder   Hose/Regulator   Assembly   Upper Mast   Assembly   Screw   Electrode   Wire   Lower   Mast   Piezo Ignitor   Figure 7 - Removing   Control Cover   Figure 8 - Attaching Upper   Mast Assembly   Figure10-ConnectingHose/RegulatorAssemblytoPropane/LP   Cylinder   107396   Download from Www.Somanuals.com. All Manuals Search And Download.   ASSEMBLY   OPERATION   6 ASSEMBLY   Continued   11. Place the cylinder inside the base with the regulator to the front 17. Install knob onto gas valve stem aligning “d-flat” (see Figure 13).   of base assembly. Make sure the bottom collar of the cylinder   is in front of the tab in the base (see Figure 11).   back plate (see Figure13).   18. Install shoulder screw, provided, into center hole at bottom of   12. Verify valve on heater is in OFF position.   19. Place cylinder cover over this screw while inserting tab in base   13. Turn cylinder supply valve fully counterclockwise to the OPEN   position.   (see Figure 13).   14. Use a soapy water solution to check all connections for leaks   before attempting to light heater. If leak is found, turn cylinder   valve to CLOSE and do not use until all leaks are corrected.   Slide Over   Shoulder Screw   Cylinder   Cover   Ventilation   Openings   15. Turn cylinder supply valve fully clockwise to CLOSE position.   Shoulder   Screw   16. Plug ignitor wire back into piezo ignitor and replace control   cover (see Figure 7, page 5).   Tab   20 lb.   Propane/LP   Cylinder   Figure 13 - Installing Cylinder Cover   Tab in   Base   OPERATION   LIGHTING INSTRUCTIONS   1. Remove cylinder cover by lifting up and out.   2. Using only a 20 lb. propane/LP cylinder, not included (see   safety information for proper cylinder selection), connect the   hose/regulator assembly to the cylinder (see Figure 10, page   5). The hose should already be connected to the heater. When   connecting regulator assembly to cylinder valve, hand tighten   nut clockwise to a positive stop. DO NOT use a wrench to   tighten. Use of a wrench may damage quick closing coupling   nuts and result in a hazardous condition.   Figure 11 - Installing Propane/LP Cylinder   Intake Air Opening   Gas Valve   Stem   3. Place the cylinder inside the base with the regulator to front of   base assembly. Make sure the bottom collar of the cylinder is   in front of the tab in the base (see Figure 11).   Intake Air   Openings on   4. Turn heater valve to OFF position.   Gas Valve   Both Sides of   Knob   5. Turn cylinder supply valve fully counter clockwise to OPEN   position.   Cover   6. Use a soapy water solution to check the connection. For leaks   before attempting to light heater. If leak is found, turn cylinder   valve to CLOSE and do not use until all leaks are corrected.   Piezo Ignitor   7. Replace cylinder cover by sliding cover over shoulder screw   while inserting tab in base (see Figure 13).   Figure 12 - Installing Gas Valve Knob   8. Push knob in and turn counter clockwise to the PILOT position.   107396   Download from Www.Somanuals.com. All Manuals Search And Download.   OPERATION   STORAGE   7 MAINTENANCE   REPLACEMENT PARTS   OPERATION   MAINTENANCE   Continued   WARNING: Never attempt to service heater while   it is connected to propane/LP supply, operating, or   hot. Severe burns can occur. Any guard or other   protective device removed for servicing must be   replaced prior to operating the heater.   9. Push knob in and quickly press IGNITOR button (see Figure 14).   Repeat until heater is lit. This can be easily done by placing   index finger in access hole on left of control cover and push-   ing ignitor with thumb (see Figure 14).   10. Continue holding knob in for approximately 30 seconds. Heater   should remain lit in the LOW heat setting.   1. Keep heater clean. Remove any debris from ventilation open-   ings (see Figures 12 and 13, page 6).   11. For more heat, press knob and rotate counterclockwise to   HIGH setting.   2. Inspect heater before each use. Check connections for leaks. Ap-   ply mixture of liquid soap and water to connections. Bubbles form-   ing show a leak that must be corrected. Correct all leaks at once.   12. If RELIGHTING, wait 5 minutes for heater to cool and gas to   clear, then follow steps 4 through 11.   3. Inspect hose/regulator assembly before each use. If hose is highly   worn or cut, replace it immediately.At least annually, remove hose/   regulator assembly from heater to inspect entire length of hose.   Control Knob   Access   Hole in   Control Box   4. Spiders and insects can create a dangerous condition that may   damage heater or make it unsafe. Keep burner area clean of all   spiders, webs, or insects.   5. Have heater inspected yearly by a qualified service person.   Piezo   Ignitor   REPLACEMENT PARTS   WARNING:Useonlyoriginalreplacementparts.This   heatermustusedesign-specificparts.Donotsubstitute   or use generic parts. Improper replacement parts could   causeseriousorfatalinjuries.Thiswillalsoprotectyour   warranty coverage for parts replaced under warranty.   Figure 14 - Piezo and Control Knob Locations   SHUTDOWN INSTRUCTIONS   1. Press control knob and rotate clockwise to OFF position.   2. Close propane/LP cylinder valve (rotate knob clockwise).   PARTS UNDER WARRANTY   Contact authorized dealers of this product. If they can’t supply   original replacement part(s), either contact your nearest Parts Cen-   tral or call DESA International’s Technical Service Department at   1-866-672-6040.   STORAGE   CAUTION: Disconnect heater from propane/LP   supply cylinder.   When calling DESA International, have ready   • your name   • your address   • model and serial numbers of your heater   • purchase date   1. Do not store heater while attached to propane/LP cylinder. Close   cylinder valve. Remove the hose/regulator assembly from the   propane/LP cylinder by turning the fuel gas connector nut   clockwise.   • how heater was malfunctioning   In most cases, we will ask you to return the part to the factory.   2. Store propane/LP cylinder in safe manner. Refer to Chapter 5   of Standard for Storage and Handling of Liquefied Petroleum   Gases, ANSI/NFPA 58. Follow all local codes. Always store   propane/LP cylinders outdoors. Never store propane/LP cyl-   inder in an enclosed area.   PARTS NOT UNDER WARRANTY   Contact authorized dealers of this product. If they can’t supply original   replacement part(s), either contact your nearest Parts Central listed in   the Authorized Service Center booklet supplied with heater or call   DESA International at 1-866-672-6040 for referral information.   3. Store in a dry, clean, and safe place.   When calling DESA International, have ready   • model number of your heater   • the replacement part number   107396   Download from Www.Somanuals.com. All Manuals Search And Download.   TROUBLESHOOTING   TECHNICAL SERVICE   8 TROUBLESHOOTING   Youmayhavefurtherquestionsaboutthisheater.Ifso,contactDESA   International’s Technical Service Department at 1-866-672-6040 or   visit our web site at www.desatech.com.   WARNING: Never attempt to service heater while   it is connected to propane/LP supply, operating, or   hot. Severe burns can occur.   SYMPTOM   POSSIBLE CAUSE   REMEDY   Burner fails to light   1. Propane/LP supply valve closed on 1. Open propane/LP supply valve slowly   propane/LP cylinder   2. Blockage in burner/orifice elbow/hose and 2. Clean burner/replace orifice elbow/hose and   regulator assembly   regulator assembly   3. Piezo ignition system not sparking   3. Verify ignitor electrode gap is .20". Check wire   lead for damage. Replace piezo ignitor and/or   ignitor electrode as necessary   Burner lights but goes out   when automatic control   valve button is released   1. Not enough warm-up time   2. Low gas pressure   1. Relight, hold automatic control valve button in   30 seconds   2. Check propane/LP cylinder for proper gas supply   3. Thermocouple loose or needs to be replaced 3. Tighten connection or replace thermocouple   4. Automatic control valve needs to be replaced 4. Replace automatic control valve assembly   Maximum burn rate is low   1. Low gas pressure   2. Low fuel supply   1. Check gas supply; check regulator output   2. Consult propane/LP gas supplier   3. Restriction in burner/orifice elbow/hose and 3. Clean burner/replace orifice elbow/hose and   regulator assembly regulator assembly   TECHNICAL SERVICE   You may have further questions about installation, operation, or   troubleshooting. If so, contact DESA International’s Technical   Service Department at 1-866-672-6040.   You can also visit DESA International’s technical service web site   107396   Download from Www.Somanuals.com. All Manuals Search And Download.   ILLUSTRATED PARTS BREAKDOWN   9 ILLUSTRATED PARTS   BREAKDOWN   KEY PART   NO.   NUMBERS   DESCRIPTION   QTY.   Models VPHBKP and OLPHBKP   1 2 3 4 5 6 7 8 107384-01   108191-01   108189-01   108190-01   107387-01   108101-01   107385-01   102445-01   102334-01   105352-01   099213-02   107392-01   108187-01   099230-04   108504-01   107394-01   Lower Mast   Wrapper Center   Left Wrapper   Right Wrapper   Base   Control Box   Mast Mounting Plate   Piezo Ignitor   Palnut Fastener   Bushing, Open/Closed   Button Plug   Hose and Regulator Assembly   Cylinder Cover   Shoulder Screw   Screw, 10-16x.50   Burner Guard   1 1 1 1 1 1 1 1 1 1 1 1 1 1 38   1 See Page 10   9 11   10   11   12   13   14   15   16   16   6 See Page 10   9 PARTS AVAILABLE NOT SHOWN   10   108726-01   Warning Decal (All Models)   Operation/Tradename Decal   “OL” Models   1 1 1 107399-01   8 107399-02   Operation/Tradename Decal   “V” Models   1 7 13   14   15   12   3 2 5 4 107396   Download from Www.Somanuals.com. All Manuals Search And Download.   ILLUSTRATED PARTS BREAKDOWN   10   ILLUSTRATED   PARTS BREAKDOWN   Models VPHBKP   and OLPHBKP   2 5 6 6 26   6 3 4 24   21   26   15   19   25   20   18   21   16   17   13   22   22   7 1 8 14   23   16   17   11   14   9 12   10   27   107396   Download from Www.Somanuals.com. All Manuals Search And Download.   PARTS LIST   11   PARTS LIST   Models VPHBKP and OLPHBKP   KEY PART   NO.   NUMBERS   DESCRIPTION   QTY.   1 2 3 4 5 6 7 8 107386-01   107393-01   107390-01   108529-01   107389-01   101448-01   108498-01   108501-01   108497-01   098508-01   108100-01   098276-01   103397-02   108504-01   108500-01   M5787   Upper Mast   Reflector   Burner   Emitter   Burner Bracket   Pop Riviet   Tip Switch   Tip Switch Bracket   Control Valve   Valve Retainer Nut   Valve Bracket   Plug, 1/8" NPTF Hex-Head   Fuel Tube   Screw, PTH 10-3/8 AB BK P   Orifice Elbow   Brass Nut   Sleeve   Burner Clip   Thermocouple   Wire Assembly   Thin Hex Nut   Screw   1 1 1 1 1 9 1 1 1 1 1 1 1 4 1 2 2 1 1 2 2 2 2 1 1 5 1 9 10   11   12   13   14   15   16   17   18   19   20   21   22   23   24   25   26   27   M5788   108495-01   104146-03   M9900-183   100898-01   097968-06   NPC-00BP   108513-01   M11084-49   M11084-48   099393-03   Nut   Ignitor Electrode   Screw, #8-18 AB x .25" SS   Screw, #10-16 x .50" SS   Control Knob   107396   Download from Www.Somanuals.com. All Manuals Search And Download.   WARRANTY AND REPAIR SERVICE   LIMITED WARRANTY   DESA International warrants this product and any parts thereof, to be free from defects in materials and workmanship for one (1) year from the date   of first purchase when operated and maintained in accordance with instructions. This warranty is extended only to the original retail purchaser, when   proof of purchase is provided.   This warranty covers only the cost of parts and labor required to restore the product to proper operating condition. Transportation and incidental costs   associated with warranty repairs are not reimbursable under this warranty.   Warranty service is available only through authorized dealers and service centers.   This warranty does not cover defects resulting from misuse, abuse, negligence, accidents, lack of proper maintenance, normal wear, alteration,   modification, tampering, contaminatedfuels, repairusingimproperparts, orrepairbyanyoneotherthananauthorizeddealerorservicecenter. Routine   maintenance is the responsibility of the owner.   THIS EXPRESS WARRANTY IS GIVEN IN LIEU OF ANY OTHER WARRANTY EITHER EXPRESSED OR IMPLIED, INCLUDING   WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.   DESA International assumes no responsibility for indirect, incidental or consequential damages. Some states do not allow the exclusion or limitation   of incidental or consequential damages or limitations or exclusions may not apply to you. This Limited Warranty gives you specific legal rights and   you may also have other rights which vary from state to state.   This warranty does not cover discoloration due to operation of heater. We reserve the right to amend these specifications at any time without notice. The   only warranty applicable is our standard written warranty. We make no other warranty, expressed or implied.   WARRANTY SERVICE   Should your heater require service, return it to your nearest authorized service center. Proof of purchase must be presented with the heater. The heater will   be inspected. A defect may be caused by faulty materials or workmanship. If so, DESA International will repair or replace the heater without charge.   REPAIR SERVICE   Return the heater to your nearest authorized service center. Each Service Center is independently owned and operated. Repairs not covered by the warranty   will be billed at standard prices. We reserve the right to amend these specifications at any time without notice.   For information about this warranty write:   TM   2701 Industrial Drive   P.O. Box 90004   Bowling Green, Kentucky 42102-9004   107396 01   NOT A UPC   107396-01   Rev. D   11/01   Download from Www.Somanuals.com. All Manuals Search And Download.   |