Dell PowerEdge R630
Owner's Manual
Regulatory Model: E26S Series
Regulatory Type: E26S001
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Contents
Supported configurations..................................................................................................................... 8
Front-panel features and indicators.....................................................................................................8
LCD panel features.............................................................................................................................. 13
Home screen................................................................................................................................. 14
Setup menu....................................................................................................................................14
View menu..................................................................................................................................... 15
Diagnostic indicators...........................................................................................................................15
Hard drive indicator codes.................................................................................................................. 17
iDRAC Direct LED indicator codes......................................................................................................18
Quick Sync indicator codes................................................................................................................ 19
Back-panel features and indicators................................................................................................... 20
NIC indicator codes............................................................................................................................ 23
Power supply unit indicator codes.....................................................................................................24
Documentation matrix........................................................................................................................26
Quick Resource Locator .............................................................................................................. 27
2 Performing initial system configuration ....................................................... 28
Setting up your system....................................................................................................................... 28
Setting up and configuring the iDRAC IP address ............................................................................ 28
Logging in to iDRAC............................................................................................................................29
Methods of installing the operating system.......................................................................................29
Managing your system remotely........................................................................................................29
Downloading drivers and firmware....................................................................................................29
Navigation keys....................................................................................................................................31
About System Setup............................................................................................................................32
Entering system setup...................................................................................................................32
System Setup Main Menu..............................................................................................................32
System BIOS screen...................................................................................................................... 32
System Information screen...........................................................................................................33
Memory Settings screen............................................................................................................... 34
Processor Settings screen.............................................................................................................34
SATA Settings screen.....................................................................................................................36
Boot Settings screen..................................................................................................................... 38
Network Settings screen...............................................................................................................39
Integrated Devices screen............................................................................................................ 39
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Serial Communication screen.......................................................................................................41
System Profile Settings screen......................................................................................................42
System Security Settings screen...................................................................................................43
Miscellaneous Settings screen......................................................................................................45
About Boot Manager...........................................................................................................................46
Entering Boot Manager ................................................................................................................46
Boot Manager main menu............................................................................................................46
Changing the boot order....................................................................................................................47
Choosing the system boot mode.......................................................................................................47
Assigning a system and/or setup password.......................................................................................47
Deleting or changing an existing system password and setup password........................................48
Safety instructions...............................................................................................................................50
Before working inside your system....................................................................................................50
After working inside your system....................................................................................................... 50
Recommended tools...........................................................................................................................51
Front bezel (optional).......................................................................................................................... 51
Removing the front bezel..............................................................................................................51
Installing the front bezel............................................................................................................... 53
Removing the system cover............................................................................................................... 53
Installing the system cover................................................................................................................. 54
Inside the system.................................................................................................................................55
Cooling shroud....................................................................................................................................57
Removing the cooling shroud...................................................................................................... 57
Installing the cooling shroud........................................................................................................ 58
System memory.................................................................................................................................. 58
General memory module installation guidelines.........................................................................60
Mode-specific guidelines..............................................................................................................61
Sample memory configurations................................................................................................... 62
Removing memory modules........................................................................................................ 65
Installing memory modules..........................................................................................................66
Hard drives.......................................................................................................................................... 68
Removing a 2.5 inch hard-drive blank......................................................................................... 68
Installing a 2.5 inch hard-drive blank........................................................................................... 69
Removing a 1.8 inch hard-drive blank......................................................................................... 69
Installing a 1.8 inch hard-drive blank............................................................................................70
Removing a hot swappable hard drive/SSD.................................................................................70
Installing a hot-swap hard drive....................................................................................................72
Removing a hard drive from a hard-drive carrier.........................................................................73
Installing a hard drive into a hard-drive carrier............................................................................74
Removing a 1.8 inch hard drive from a hard-drive carrier...........................................................74
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Installing a 1.8 inch hard drive into a hard-drive carrier.............................................................. 75
Optical drive (optional)........................................................................................................................75
Removing the optical drive........................................................................................................... 75
Installing the optical drive............................................................................................................. 76
Removing the slim optical drive blank..........................................................................................77
Installing the slim optical drive blank............................................................................................78
Cooling fans........................................................................................................................................ 78
Removing a cooling fan................................................................................................................ 79
Installing a cooling fan..................................................................................................................80
Internal USB memory key (optional)...................................................................................................81
Replacing the internal USB key.....................................................................................................81
Expansion cards and expansion-card risers...................................................................................... 82
Expansion card installation guidelines......................................................................................... 82
Removing an expansion card....................................................................................................... 83
Installing an expansion card......................................................................................................... 85
Removing expansion-card risers..................................................................................................85
Installing expansion card risers.....................................................................................................87
SD vFlash media card..........................................................................................................................88
Replacing a SD vFlash card...........................................................................................................88
Internal dual SD module.....................................................................................................................89
Removing the internal dual SD module ...................................................................................... 89
Installing the internal dual SD module .........................................................................................91
Internal SD card...................................................................................................................................91
Removing an internal SD Card......................................................................................................91
Installing an internal SD card........................................................................................................ 92
Integrated storage controller card..................................................................................................... 92
Removing the integrated storage controller card....................................................................... 92
Installing the integrated storage controller card......................................................................... 94
Network daughter card.......................................................................................................................94
Removing the network daughter card......................................................................................... 95
Installing the network daughter card........................................................................................... 96
Processors........................................................................................................................................... 97
Removing a processor.................................................................................................................. 97
Installing a processor...................................................................................................................101
Power supply units............................................................................................................................103
Hot Spare feature........................................................................................................................ 103
Removing the power supply unit blank..................................................................................... 104
Installing the power supply unit blank........................................................................................105
Removing an AC power supply unit...........................................................................................105
Installing an AC power supply unit.............................................................................................106
Wiring instructions for a DC power supply unit.........................................................................107
Removing a DC power supply unit.............................................................................................108
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Installing a DC power supply unit...............................................................................................109
System battery...................................................................................................................................109
Replacing the system battery..................................................................................................... 109
Hard-drive backplane........................................................................................................................ 111
Removing the hard-drive backplane...........................................................................................112
Installing the hard-drive backplane............................................................................................ 118
Control panel assembly.....................................................................................................................118
Removing the control panel board–8 hard drive system..........................................................118
Installing the control panel board–8 hard drive system............................................................119
Removing the control panel–8 hard–drive system...................................................................120
Installing the control panel–8 hard drive system.......................................................................121
Removing the control panel–10 hard–drive and 24–hard drive system................................. 122
Installing the control panel–10 hard–drive system and 24 hard–drive system.......................123
VGA Module.......................................................................................................................................124
Removing the VGA module........................................................................................................ 124
Installing the VGA module.......................................................................................................... 125
System board.....................................................................................................................................126
Removing the system board.......................................................................................................126
Installing the system board.........................................................................................................128
Trusted Platform Module...................................................................................................................131
Installing the Trusted Platform Module ......................................................................................131
Re-enabling the TPM for BitLocker users...................................................................................132
Re-enabling the TPM for TXT users............................................................................................132
Safety first—for you and your system...............................................................................................133
Troubleshooting system startup failure............................................................................................133
Troubleshooting external connections............................................................................................133
Troubleshooting the video subsystem.............................................................................................133
Troubleshooting a USB device......................................................................................................... 134
Troubleshooting iDRAC Direct (USB XML configuration)................................................................134
Troubleshooting iDRAC Direct (laptop connection)....................................................................... 135
Troubleshooting a serial I/O device................................................................................................. 135
Troubleshooting a NIC......................................................................................................................136
Troubleshooting a wet system......................................................................................................... 136
Troubleshooting a damaged system................................................................................................ 137
Troubleshooting the system battery................................................................................................ 138
Troubleshooting power supply units............................................................................................... 138
Troubleshooting power source problems................................................................................. 138
Power supply unit problems.......................................................................................................139
Troubleshooting cooling problems..................................................................................................139
Troubleshooting cooling fans.......................................................................................................... 140
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Troubleshooting system memory....................................................................................................140
Troubleshooting an internal USB key............................................................................................... 141
Troubleshooting an SD card.............................................................................................................142
Troubleshooting an optical drive..................................................................................................... 142
Troubleshooting a tape backup unit................................................................................................ 143
Troubleshooting a hard drive........................................................................................................... 144
Troubleshooting a storage controller..............................................................................................144
Troubleshooting expansion cards....................................................................................................145
Troubleshooting processors.............................................................................................................146
System messages..............................................................................................................................146
Warning messages...................................................................................................................... 146
Diagnostic messages...................................................................................................................147
Alert messages.............................................................................................................................147
Dell embedded system diagnostics................................................................................................. 148
When to use the embedded system diagnostics.......................................................................148
Running the Embedded System Diagnostics from Boot Manager........................................... 148
System diagnostics controls.......................................................................................................149
System board jumper settings..........................................................................................................150
System board connectors................................................................................................................. 151
Disabling a forgotten password........................................................................................................153
Contacting Dell................................................................................................................................. 160
Locating your system Service Tag....................................................................................................160
Documentation feedback.................................................................................................................160
Quick Resource Locator ...................................................................................................................161
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1
About your system
The Dell PowerEdge R630 is a rack server that support up to two processors based on the Intel Xeon
E5-2600 v3 processor family, up to 24 DIMMs, and storage capacity of up to 28 drive slots.
NOTE: The Dell PowerEdge R630 system supports only internal, hot-swappable hard drives.
Supported configurations
PowerEdge R630 Systems
Eight-hard-drive systems
Ten-hard-drive systems
Configurations
Up to eight 2.5 inch hard drives
Up to ten 2.5 inch hard drives
Up to twenty four 1.8 hard drives
Twenty four-hard-drive systems
Front-panel features and indicators
Figure 1. Front-panel features and indicators–8 hard-drive system
Item
Indicator, Button, or
Connector
Icon
Description
1
Power-on indicator,
power button
The power-on indicator lights when the system
power is on. The power button controls the power
supply output to the system.
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Item
Indicator, Button, or
Connector
Icon
Description
NOTE: On ACPI-compliant operating systems,
turning off the system using the power button
causes the system to perform a graceful
shutdown before power to the system is
turned off.
Used to troubleshoot software and device driver
errors when running certain operating systems.
This button can be pressed using the end of a
paper clip.
2
NMI button
Use this button only if directed to do so by
qualified support personnel or by the operating
system documentation.
3
System identification
button
The identification buttons on the front and back
panels can be used to locate a particular system
within a rack. When one of these buttons is
pressed, the LCD panel on the front and the
system status indicator on the back flashes blue
until one of the buttons is pressed again.
Press to toggle the system ID to ON or OFF. If the
system stops responding during POST, press and
hold the system ID button for more than five
seconds to enter BIOS progress mode.
To reset the iDRAC (if not disabled in F2 iDRAC
setup) press and hold the button for more than 15
seconds.
4
5
USB management port/
iDRAC Direct (2)
Allows you to connect USB devices to the system
or provides access to the iDRAC Direct features.
For more information, see the Integrated Dell
Remote Access Controller User's Guide at
dell.com/esmmanuals. The ports are USB 3.0-
compliant.
Optical drive (optional)
One optional SATA DVD-ROM drive or DVD+/-RW
drive.
NOTE: DVD devices are data only.
6
7
SD vFlash media card
slot
Allows you to insert a vFlash media card.
LCD menu buttons
Allows you to navigate the control panel LCD
menu.
8
Information tag
A slide-out label panel, which allows you to record
system information, such as Service Tag, NIC, and
MAC address.
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Item
Indicator, Button, or
Connector
Icon
Description
9
LCD panel
Displays system ID, status information, and system
error messages. The LCD lights blue during normal
system operation. When the system needs
attention, the LCD lights amber and the LCD panel
displays an error code followed by descriptive text.
NOTE: If the system is connected to AC
power and an error is detected, the LCD lights
amber regardless of whether the system is
turned on or off.
10
Video connector
Allows you to connect a VGA display to the
system.
11
Hard drives (8)
Quick Sync
Up to eight 2.5 inch hot-swappable hard drives.
Indicates a Quick Sync enabled system. The Quick
Sync feature is optional and requires a Quick Sync
bezel. This feature allows management of the
system using mobile devices. This feature
aggregates hardware/firmware inventory and
various system level diagnostic/error information
that can be used in troubleshooting the system.
For more information, see the Integrated Dell
Remote Access Controller User’s Guide at
dell.com/esmmanuals.
12.
Figure 2. Front-panel features and indicators–10 hard-drive system
Item
Indicator, Button, or
Connector
Icon
Description
1
Diagnostic indicators
The diagnostic indicators light up to display error
status.
2
System health indicator
The system health indicator blinks amber when a
system fault is detected.
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Item
Indicator, Button, or
Connector
Icon
Description
3
Power-on indicator,
power button
The power-on indicator lights when the system
power is on. The power button controls the power
supply output to the system.
NOTE: On ACPI-compliant operating systems,
turning off the system using the power button
causes the system to perform a graceful
shutdown before power to the system is
turned off.
Used to troubleshoot software and device driver
errors when running certain operating systems.
This button can be pressed using the end of a
paper clip.
4
NMI button
Use this button only if directed to do so by
qualified support personnel or by the operating
system documentation.
5
System identification
button
The identification buttons on the front and back
panels can be used to locate a particular system
within a rack. When one of these buttons is
pressed, the system status indicator on the back
flashes until one of the buttons is pressed again.
Press to toggle the system ID on and off.
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.
To reset the iDRAC (if not disabled in F2 iDRAC
setup) press and hold the button for more than 15
seconds.
6
Mini USB connector/
iDRAC Direct
Allows you to connect USB devices to the system
or provides access to the iDRAC Direct features.
For more information, see the Integrated Dell
Remote Access Controller User's Guide at
dell.com/esmmanuals. The port is USB 3.0-
compliant.
7
Information tag
Hard drives (10)
A slide-out label panel, which allows you to record
system information, such as Service Tag, NIC, and
MAC address as per your need.
8
Up to ten 2.5 inch hot-swappable hard drives. Up
to six 2.5 hot-swappable hard drives and up to four
2.5 inch Dell PowerEdge Express Flash devices
(PCIe SSDs).
Indicates a Quick Sync enabled system. The Quick
Sync feature is optional and requires a Quick Sync
9
Quick Sync
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Item
Indicator, Button, or
Connector
Icon
Description
bezel. This feature allows management of the
system using mobile devices. This feature
aggregates hardware/firmware inventory and
various system level diagnostic/error information
that can be used in troubleshooting the system.
For more information, see the Integrated Dell
Remote Access Controller User’s Guide at
dell.com/esmmanuals.
Figure 3. Front-panel features and indicators–24 hard-drive system
Item
Indicator, Button, or
Connector
Icon
Description
1
Diagnostic indicators
The diagnostic indicators light up to display error
status.
2
3
System health indicator
The system health indicator blinks amber when a
system fault is detected.
Power-on indicator,
power button
The power-on indicator lights when the system
power is on. The power button controls the
power supply output to the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the
power button causes the system to perform
a graceful shutdown before power to the
system is turned off.
Used to troubleshoot software and device driver
errors when running certain operating systems.
This button can be pressed using the end of a
paper clip.
4
NMI button
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Item
Indicator, Button, or
Connector
Icon
Description
Use this button only if directed to do so by
qualified support personnel or by the operating
system documentation.
5
System identification
button
The identification buttons on the front and back
panels can be used to locate a particular system
within a rack. When one of these buttons is
pressed, the system status indicator on the back
flashes until one of the buttons is pressed again.
Press to toggle the system ID on and off.
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.
To reset the iDRAC (if not disabled in F2 iDRAC
setup) press and hold the button for more than 15
seconds.
6
7
Mini USB connector
Allows you to connect USB devices to the system
or provides access to the iDRAC Direct features.
For more information, see the Integrated Dell
Remote Access Controller User's Guide at
dell.com/esmmanuals. The port is USB 3.0-
compliant.
Information tag
A slide-out label panel, which allows you to
record system information, such as Service Tag,
NIC, MAC address, and so on as per your need.
8
9
Hard drives (24)
Quick Sync
Up to 24 1.8 inch hot-swappable hard drives.
Indicates a Quick Sync enabled system. The
Quick Sync feature is optional and requires a
Quick Sync bezel. This feature allows
management of the system using mobile devices.
This feature aggregates hardware/firmware
inventory and various system level diagnostic/
error information that can be used in
troubleshooting the system. For more
information, see the Integrated Dell Remote
Access Controller User’s Guide at dell.com/
esmmanuals.
LCD panel features
The LCD panel of your system provides system information and status and error messages to indicate if
the system is operating correctly or if the system needs attention. For more information on error
messages, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals.
•
The LCD backlight lights blue during normal operating conditions and lights amber to indicate an
error condition.
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•
•
The LCD backlight is off when the system is in standby mode and can be turned on by pressing either
the Select, Left, or Right button on the LCD panel.
The LCD backlight remains off if LCD messaging is turned off through the iDRAC utility, the LCD
panel, or other tools.
Figure 4. LCD panel features
Item
Button
Left
Description
1
Moves the cursor back in one-step increments.
Selects the menu item highlighted by the cursor.
2
3
Select
Right
Moves the cursor forward in one-step increments.
During message scrolling:
•
•
Press and hold the button to increase scrolling speed.
Release the button to stop.
NOTE: The display will stop scrolling when the button is
released. After 45 seconds of inactivity the display will start
scrolling.
Home screen
The Home screen displays user-configurable information about the system. This screen is displayed
during normal system operation when there are no status messages or errors. When the system is in
standby mode, the LCD backlight turns off after five minutes of inactivity if there are no error messages.
Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen.
To navigate to the Home screen from another menu, continue to select the up arrow
icon is displayed, and then select the Home icon.
until the Home
From the Home screen, press the Select button to enter the main menu.
Setup menu
NOTE: When you select an option in the Setup menu, you must confirm the option before
proceeding to the next action.
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Option
iDRAC
Description
Select DHCP or Static IP to configure the network mode. If Static IP is selected,
the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to
enable DNS and to view domain addresses. Two separate DNS entries are available.
Set error
Select SEL to display LCD error messages in a format that matches the IPMI
description in the SEL. This is useful when trying to match an LCD message with an
SEL entry.
Select Simple to display LCD error messages in a simplified user-friendly
description. For more information on error messages, see the Dell Event and Error
Messages Reference Guide at dell.com/esmmanuals.
Set home
Select the default information to be displayed on the LCD Home screen. See View
menu to see the options and option items that can be set as the default on the
Home screen.
View menu
NOTE: When you select an option in the View menu, you must confirm the option before
proceeding to the next action.
Option
Description
iDRAC IP
Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary
and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).
MAC
Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Displays the name of the Host, Model, or User String for the system.
Displays the Asset tag or the Service tag for the system.
Name
Number
Power
Displays the power output of the system in BTU/hr or Watts. The display format can
be configured in the Set home submenu of the Setup menu.
Temperature
Displays the temperature of the system in Celsius or Fahrenheit. The display format
can be configured in the Set home submenu of the Setup menu.
Diagnostic indicators
The diagnostic indicators on the system front panel display error status during system startup.
NOTE: The diagnostic indicators are not present if the system is equipped with an LCD display.
NOTE: The diagnostic indicators are present only on the 10-hard drive and the 24–hard drive
systems.
NOTE: No diagnostic indicators are lit when the system is switched off. To start the system, plug it
into a working power source and press the power button.
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Icon
Description Condition
Corrective action
None required.
Health
If the system is on, and in
indicator
good health, the indicator
lights solid blue.
The indicator blinks amber if See the System Event Log or system
the system is on or in
standby, and if any error
exists (for example, a failed
fan or hard drive).
messages for the specific issue. For more
information on error messages, see the Dell
Event and Error Messages Reference Guide
at dell.com/esmmanuals.
Invalid memory configurations can cause
the system to halt at startup without any
Hard-drive
indicator
The indicator blinks amber if See the System Event Log to determine the
a hard drive experiences an
error.
hard drive that has an error. Run the
appropriate Online Diagnostics test. Restart
system and run embedded diagnostics
(ePSA). If the hard drives are configured in a
RAID array, restart the system and enter the
host adapter configuration utility program.
Electrical
indicator
The indicator blinks amber if See the System Event Log or system
the system experiences an messages for the specific issue. If it is due to
electrical error (for example, a problem with the power supply, check the
voltage out of range, or a
failed power supply or
voltage regulator).
LED on the power supply. Re-seat the
power supply by removing and reinstalling
Temperatur The indicator blinks amber if Ensure that none of the following
e indicator
the system experiences a
thermal error (for example, a
temperature out of range or
fan failure).
conditions exist:
•
•
A cooling fan is removed or has failed.
System cover, cooling shroud, EMI filler
panel, memory-module blank, or back-
filler bracket is removed.
•
•
Ambient temperature is too high.
External airflow is obstructed.
The indicator blinks amber if See the system event log or system
Memory
indicator
a memory error occurs.
messages for the location of the failed
memory. Reinstall the memory device. If the
PCIe
The indicator blinks amber if Restart the system. Update any required
indicator
a PCIe card experiences an
error.
drivers for the PCIe card. Re-install the card.
NOTE: For more information on
supported PCIe cards, see Expansion
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Hard drive indicator codes
Figure 5. Hard drive indicators
1.
hard drive activity indicator
hard drive
2.
hard drive status indicator
3.
NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator
(on the right side) does not function and remains off.
Drive-status indicator pattern (RAID only)
Condition
Blinks green two times per second
Off
Identifying drive or preparing for removal.
Drive ready for insertion or removal.
NOTE: The drive status indicator remains off until
all hard drives are initialized after the system is
turned on. Drives are not ready for insertion or
removal during this time.
Blinks green, amber, and turns off
Blinks amber four times per second
Blinks green slowly
Predicted drive failure
Drive failed
Drive rebuilding
Drive online
Steady green
Blinks green three seconds, amber three
seconds, and turns off six seconds
Rebuild aborted
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iDRAC Direct LED indicator codes
NOTE: The iDRAC Direct LED indicator does not light up for the USB mode.
Figure 6. iDRAC Direct LED indicator
1.
iDRAC Direct status indicator
The table below displays iDRAC Direct activity when configuring iDRAC Direct by using the management
port (USB XML Import).
Convention
iDRAC Direct
LED indicator
pattern
Condition
A
Green
Lights green for a minimum of 2 seconds at the beginning and end
of a file transfer.
B
Flashing green
Indicates file transfer or any operation tasks.
C
Green and turns Indicates that the file transfer is complete.
off
D
Not lit
Indicates that the USB is ready to be removed or that a task is
complete.
The table below displays iDRAC Direct activity when configuring iDRAC Direct using your laptop and
cable (Laptop Connect).
iDRAC Direct LED
indicator pattern
Condition
Solid green for two
seconds
Indicates that the laptop is connected.
Flashing green (on
for two seconds and
off for two seconds)
Indicates that the laptop connected is recognized.
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iDRAC Direct LED
indicator pattern
Condition
Turns off
Indicates that the laptop is unplugged.
Quick Sync indicator codes
Figure 7. Quick Sync indicator codes
1.
Quick Sync status indicator
2.
Quick Sync activation button
Power indicator pattern
Condition
Slow blink
Quick Sync is waiting to be configured from iDRAC.
Quick Sync is ready to transfer.
Quick Sync feature is disabled from iDRAC.
Indicates data transfer activity.
Solid
Blinks three times rapidly and then turns off
Blinks continuously when the mobile device
touches the antenna
Blinks rapidly five times and turns off for one
second when the activation button is pressed.
This pattern is repeated until the activation
button is pressed again.
Quick Sync hardware is not responding properly.
Reseat the bezel. If the problem persists, see Getting
help.
Off
Indicates that the Quick Sync feature is turned off.
Use the activation button to activate it. If pressing the
activation button does not turn on the LEDs, it
indicates that power is not delivered to the Quick
Sync bezel.
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Power indicator pattern
Condition
NOTE: For security purposes, Quick Sync turns
off after thirty seconds of in-activity after the
activation button is pressed. Once timed-out,
the user is expected to press the activation
button again to activate Quick Sync.
Back-panel features and indicators
Figure 8. Back-panel features and indicators—8 hard-drive system (2 PCIe expansion cards)
Item
Indicator, Button, or
Connector
Icon
Description
1
System identification
button
The identification buttons on the front and back
panels can be used to locate a particular system
within a rack. When one of these buttons is
pressed, the LCD panel on the front and the
system status indicator on the back blink until one
of the buttons is pressed again.
Press to toggle the system ID on and off. If the
system stops responding during POST, press and
hold the system ID button for more than five
seconds to enter BIOS progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup)
press and hold for more than 15 seconds.
2
3
System identification
connector
Allows you to connect the optional system status
indicator assembly through the optional cable
management arm.
iDRAC8 Enterprise port
Dedicated management port.
NOTE: The port is available for use only if the
iDRAC87 Enterprise license is installed on your
system.
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Item
Indicator, Button, or
Connector
Icon
Description
4
PCIe expansion card slot
(riser 1)
Allows you to connect a low profile PCIe
expansion card.
5
Serial connector
Allows you to connect a serial device to the
system.
6
7
Video connector
Allows you to connect a VGA display to the system.
USB connectors (2)
Allows you to connect USB devices to the system.
The ports are USB 3.0-compliant.
8
9
PCIe expansion card slot
(riser 2)
Allows you to connect a full height three-fourth
length PCIe expansion card.
Ethernet connectors (4)
Four integrated 10/100/1000 Mbps NIC
connectors
or
Four integrated connectors:
•
Two integrated 10/100/1000 Mbps NIC
connectors
•
Two integrated 100 Mbps/1 Gbps/10 Gbps SFP
+ connectors
10
11
Power supply (PSU1)
Power supply (PSU2)
AC
Or
DC
495 W, 750 W, or 1100 W
750 W or 1100 W
Figure 9. Back-panel features and indicators—24 hard-drive system, 10 hard-drive system, and 8 hard-drive
system (3 PCIe expansion cards)
Item
Indicator, Button, or
Connector
Icon
Description
1
System identification
button
The identification buttons on the front and back
panels can be used to locate a particular system
within a rack.
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Item
Indicator, Button, or
Connector
Icon
Description
10/24 Hard-
Drive System
When one of these buttons
is pressed, the system status
indicator on the back flashes
until one of the buttons is
pressed again.
8 Hard-Drive
System
When one of these buttons
is pressed, the LCD panel on
the front and the system
status indicator on the back
flashes until one of the
buttons is pressed again.
Press to toggle the system ID on and off. If the
system stops responding during POST, press and
hold the system ID button for more than five
seconds to enter BIOS progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup)
press and hold for more than 15 seconds.
2
3
System identification
connector
Allows you to connect the optional system status
indicator assembly through the optional cable
management arm.
iDRAC8 Enterprise port
Dedicated management port.
NOTE: The port is available for use only if the
iDRAC8 Enterprise license is installed on your
system.
4
5
6
LP PCIe expansion card
slot (riser 1)
Allows you to connect a low profile PCIe
expansion card.
Serial connector
Allows you to connect a serial device to the
system.
LP PCIe expansion card
slot (riser 2)
Allows you to connect a low profile PCIe
expansion card.
7
Video connector
Allows you to connect a VGA display to the system.
8
USB connectors (2)
Allows you to connect USB devices to the system.
The ports are USB 3.0-compliant.
9
LP PCIe expansion card
slot (riser 3)
Allows you to connect a LP PCIe expansion card.
10
Ethernet connectors (4)
Four integrated 10/100/1000 Mbps NIC
connectors
or
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Item
Indicator, Button, or
Connector
Icon
Description
Four integrated connectors:
•
Two integrated 10/100/1000 Mbps NIC
connectors
•
Two integrated 100 Mbps/1 Gbps/10 Gbps SFP
+ connectors
11
Power supply (PSU1)
Power supply (PSU2)
AC
Or
DC
495 W, 750 W, or 1100 W
750 W or 1100 W
12
NIC indicator codes
Figure 10. NIC indicators
1.
link indicator
2.
activity indicator
Indicator
Indicator code
Link and activity indicators are off
Link indicator is green
The NIC is not connected to the network.
The NIC is connected to a valid network at its
maximum port speed (1 Gbps or 10 Gbps).
Link indicator is amber
The NIC is connected to a valid network at less
than its maximum port speed.
Activity indicator is blinking green
Network data is being sent or received.
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Power supply unit indicator codes
Each AC power supply unit (PSU) has an illuminated translucent handle and each DC PSU (when
available) has an LED that serves as an indicator to show whether power is present or a power fault has
occurred.
Figure 11. AC PSU status indicator
1.
AC PSU status indicator/handle
Convention
Power indicator Condition
pattern
A
B
C
Green
A valid power source is connected to the PSU and the PSU is
operational.
Flashing green
When the firmware of the PSU is being updated, the PSU handle
flashes green.
Flashing green
and turns off
When hot-adding a PSU, the PSU handle flashes green five times at
4 Hz rate and turns off. This indicates that there is a PSU mismatch
with respect to efficiency, feature set, health status, and supported
voltage. Replace the PSU with a PSU that matches the capacity of
the other PSU.
CAUTION: For AC PSUs, use only PSUs with the Extended
Power Performance (EPP) label on the back. Mixing PSUs from
previous generations of Dell PowerEdge servers can result in a
PSU mismatch condition or failure to power on.
D
Flashing amber
Indicates a problem with the PSU.
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Convention
Power indicator Condition
pattern
CAUTION: When correcting a PSU mismatch, replace only the
PSU with the flashing indicator. Swapping the PSU to make a
matched pair can result in an error condition and unexpected
system shutdown. To change from a High Output
configuration to a Low Output configuration or vice versa,
you must power down the system.
CAUTION: AC PSUs support both 220 V and 110 V input
voltages with the exception of Titanium PSUs, which support
only 220 V. When two identical PSUs receive different input
voltages, they can output different wattages, and trigger a
mismatch.
CAUTION: If two PSUs are used, they must be of the same type
and have the same maximum output power.
CAUTION: Combining AC and DC PSUs is not supported and
triggers a mismatch.
E
Not lit
Power is not connected.
Figure 12. DC PSU status indicator
1. DC PSU status indicator
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Convention Power indicator
pattern
Condition
A
Green
A valid power source is connected to the PSU and that the PSU is
operational.
B
Flashing green
When hot-adding a PSU, the PSU indicator flashes green. This
indicates that there is a PSU mismatch with respect to efficiency,
feature set, health status, and supported voltage. Replace the PSU
with a PSU that matches the capacity of the other installed PSU.
C
Flashing amber
Indicates a problem with the PSU.
CAUTION: When correcting a PSU mismatch, replace only
the PSU with the flashing indicator. Swapping the PSU to
make a matched pair can result in an error condition and
unexpected system shutdown. To change from a High
Output configuration to a Low Output configuration or vice
versa, you must power down the system.
CAUTION: AC PSU support both 220 V and 110 V input
voltages with the exception of Titanium PSU, which support
only 220 V. When two identical PSU receive different input
voltages, they can output different wattages, and trigger a
mismatch.
CAUTION: If two PSU are used, they must be of the same
type and have the same maximum output power.
CAUTION: Combining AC and DC PSU is not supported and
triggers a mismatch.
D
Not lit
Power is not connected.
Documentation matrix
The documentation matrix provides information on documents that you can refer to for setting up and
managing your system.
To...
Refer to...
Install your system into a rack
Rack documentation included with your rack
solution
Set up your system and know the system technical Getting Started With Your System that shipped with
specifications
your system or see Dell.com/poweredgemanuals
Install the operating system
Operating system documentation at Dell.com/
operatingsystemmanuals
Get an overview of the Dell Systems Management Dell OpenManage Systems Management Overview
offerings Guide at Dell.com/openmanagemanuals
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To...
Refer to...
Configure and log in to iDRAC, set up managed
and management system, know the iDRAC
features and troubleshoot using iDRAC
Integrated Dell Remote Access Controller User's
Guide at Dell.com/esmmanuals
Know about the RACADM subcommands and
supported RACADM interfaces
RACADM Command Line Reference Guide for
iDRAC and CMC at Dell.com/esmmanuals
Launch, enable and disable Lifecycle Controller,
Dell Lifecycle Controller User’s Guide at Dell.com/
know the features, use and troubleshoot Lifecycle esmmanuals
Controller
Use Lifecycle Controller Remote Services
Dell Lifecycle Controller Remote Services Quick
Start Guide at Dell.com/esmmanuals
Set up, use, and troubleshoot OpenManage Server Dell OpenManage Server Administrator User’s
Administrator
Guide at Dell.com/openmanagemanuals
Install, use, and troubleshoot OpenManage
Essentials
Dell OpenManage Essentials User’s Guide at
Dell.com/openmanagemanuals
Know the features of the storage controller cards, Storage controller documentation at Dell.com/
deploy the cards, and manage the storage
subsystem
storagecontrollermanuals
Check the event and error messages generated by Dell Event and Error Messages Reference Guide at
the system firmware and agents that monitor
system components
Dell.com/esmmanuals
Quick Resource Locator
Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to
videos. This can be done by visiting dell.com/QRL or by using your smartphone or tablet and a model
specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan
the following image.
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2
Performing initial system configuration
After you receive your system, you must set up your system, install the operating system if it is not pre-
installed, and set up and configure the system iDRAC IP address.
Setting up your system
1. Unpack the system.
2. Install the system into the rack. For more information on installing the system into the rack, see your
system Rack Installation Placemat at dell.com/poweredgemanuals.
3. Connect the peripherals to the system.
4. Connect the system to its electrical outlet.
5. Turn the system on by pressing the power button or using iDRAC.
6. Turn on the attached peripherals.
Setting up and configuring the iDRAC IP address
You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the
following interfaces:
•
•
•
•
•
iDRAC Settings utility.
Lifecycle Controller.
Dell Deployment Toolkit.
System LCD panel.
Quick Sync (optional)
You can configure iDRAC IP using:
•
iDRAC Web Interface.
For more information, see the Integrated Dell Remote Access Controller User's Guide.
Remote Access Controller ADMin (RACADM).
•
For more information, see the RACADM Command Line Interface Reference Guide and the Integrated
Dell Remote Access Controller User's Guide.
•
Remote Services that includes Web Services Management (WS-Man). For more information, see the
Lifecycle Controller Remote Services Quick Start Guide.
For more information on setting up and configuring iDRAC, see the Integrated Dell Remote Access
Controller User's Guide at dell.com/esmmanuals.
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Logging in to iDRAC
You can log in to iDRAC as an iDRAC local user, a Microsoft Active Directory user, or a Lightweight
Directory Access Protocol (LDAP) user. You can also log in by using Single Sign-On or a Smart Card. The
default user name is root and password is calvin. For more information on logging in to iDRAC and
iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/esmmanuals.
You can also access iDRAC using RACADM. For more information, see the RACADM Command Line
Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide available at
Dell.com/esmmanuals.
Methods of installing the operating system
If the system is shipped without an operating system, install the supported operating system on the
system by using one of the following methods:
•
Dell Systems Management Tools and Documentation media. See the operating system
documentation at Dell.com/operatingsystemmanuals.
•
•
Dell Lifecycle Controller. See the Lifecycle Controller documentation at Dell.com/esmmanuals.
Dell OpenManage Deployment Toolkit. See the OpenManage documentation at Dell.com/
openmanagemanuals.
For information on the list of operating systems supported on your system, see the operating systems
support matrix at Dell.com/ossupport.
Managing your system remotely
To perform out-of-band systems management using iDRAC, you must configure iDRAC for remote
accessibility, set up the management station and managed system, and configure the supported Web
browsers. For more information, see the Integrated Dell Remote Access Controller User’s Guide at
Dell.com/esmmanuals.
You can also remotely monitor and manage the server by using the Dell OpenManage Server
Administrator (OMSA) software and OpenManage Essentials (OME) systems management console. For
more information, see Dell.com/openmanagemanuals.
Downloading drivers and firmware
It is recommended that you download and install the latest BIOS, drivers, and systems management
firmware on your system.
Prerequisites
Ensure that you clear the web browser cache.
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Steps
1. Go to Dell.com/support/drivers.
2. In the Product Selection section, enter the Service Tag of your system in the Service Tag or Express
Service Code field.
NOTE: If you do not have the Service Tag, select Automatically detect my Service Tag for me
to allow the system to automatically detect your Service Tag, or select Choose from a list of all
Dell products to select your product from the Product Selection page.
3. Click Get drivers and downloads.
The drivers that are applicable to your selection are displayed.
4. Download the drivers you require to a diskette drive, USB drive, CD, or DVD.
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3
Pre-operating system management
applications
The pre-operating system management applications for your system help you manage different settings
and features without booting to the operating system.
Your system has the following pre-operating system management applications:
•
•
•
System Setup
Boot Manager
Dell Lifecycle Controller
Navigation keys
The navigation keys can help you quickly access the pre-operating system management applications.
Key
Description
<Page Up> Moves to the previous screen.
<Page
Moves to the next screen.
Down>
Up arrow
Moves to the previous field.
Moves to the next field.
Down
arrow
<Enter>
Spacebar
<Tab>
Enables you to type a value in the selected field (if applicable) or follow the link in the field.
Expands or collapses a drop-down list, if applicable.
Moves to the next focus area.
NOTE: This feature is applicable for the standard graphic browser only.
<Esc>
<F1>
Moves to the previous page until you view the main screen. Pressing <Esc> in the main
screen exits System BIOS or iDRAC Settings/ Device Settings/Service Tag Settings and
proceeds with system boot.
Displays the System Setup help.
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About System Setup
Using System Setup, you can configure the BIOS settings, iDRAC settings, and device settings of your
system.
You can access System Setup in two ways:
•
•
Standard Graphical Browser — This is enabled by default.
Text Browser — This is enabled by using Console Redirection.
NOTE: By default, help text for the selected field is displayed in the graphical browser. To view the
help text in the text browser, press <F1>.
Entering system setup
1. Turn on, or restart your system.
2. Press <F2> immediately after you see the following message:
<F2> = System Setup
If your operating system begins to load before you press <F2>, wait for the system to finish booting,
and then restart your system and try again.
System Setup Main Menu
Option
Description
System BIOS
iDRAC Settings
Enables you to configure BIOS settings.
Enables you to configure iDRAC settings.
The iDRAC Settings utility is an interface to set up and configure the
iDRAC parameters by using UEFI. You can enable or disable various
iDRAC parameters by using the iDRAC Settings utility. For more
information about this utility, see the Integrated Dell Remote Access
Controller User’s Guide at Dell.com/esmmanuals.
Device Settings
Enables you to configure device settings.
System BIOS screen
By using the System BIOS screen, you can view the BIOS settings, edit specific functions such as Boot
Order, System Password, Setup Password, set the RAID mode, and enable or disable USB ports.
To view the System BIOS screen click System BIOS on the System Setup Main Menu.
The System BIOS screen details are explained as follows:
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Menu Item
Description
System Information
Displays information about the system such as the system model name,
BIOS version, and Service Tag.
Memory Settings
Processor Settings
Displays information and options related to the installed memory.
Displays information and options related to the processor such as speed,
cache size.
SATA Settings
Boot Settings
Displays options to enable or disable the integrated SATA controller and
ports.
Displays options to specify the boot mode (BIOS or UEFI). Enables you to
modify UEFI and BIOS boot settings.
Network Settings
Integrated Devices
Displays options to change the network settings.
Displays options to enable or disable integrated device controllers and
ports and specify related features and options.
Serial Communication
System Profile Settings
System Security
Displays options to enable or disable the serial ports and specify related
features and options.
Displays options to change the processor power management settings,
memory frequency, and so on.
Displays options to configure the system security settings, such as system
password, setup password, TPM security. It also enables or disables
support for the power and NMI buttons on the system.
Miscellaneous Settings
Displays options to change the system date, time, and so on.
System Information screen
You can use the System Information screen to view system properties such as Service Tag, system
model, and the BIOS version.
To view the System Information screen, click System Setup Main Menu → System BIOS → System
Information.
The System Information screen details are explained as follows:
Menu Item
Description
System Model Name
System BIOS Version
Displays the system model name.
Displays the BIOS version installed on the system.
Displays the current version of the Management Engine firmware.
System Management
Engine Version
System Service Tag
Displays the system service tag.
System Manufacturer
Displays the name of the system manufacturer.
Displays the contact information of the system manufacturer.
System Manufacturer
Contact Information
System CPLD Version
Displays the current version of the system complex programmable logic
device (CPLD) firmware.
UEFI Compliance Version Displays the UEFI compliance level of the system firmware.
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Memory Settings screen
You can use the Memory Settings screen to view all the memory settings as well as enable or disable
specific memory functions such as system memory testing and node interleaving.
You can view the Memory Setting screen by clicking System Setup Main Menu → System BIOS →
Memory Settings.
The Memory Settings screen details are explained as follows:
Menu Item
Description
System Memory Size
System Memory Type
System Memory Speed
System Memory Voltage
Video Memory
Displays the amount of memory installed in the system.
Displays the type of memory installed in the system.
Displays the system memory speed.
Displays the system memory voltage.
Displays the amount of video memory.
System Memory Testing
Specifies whether system memory tests are run during system boot.
Options are Enabled and Disabled. By default, the System Memory
Testing option is set to Disabled.
Memory Operating Mode
Specifies the memory operating mode. The options available are
Optimizer Mode, Advanced ECC Mode, Mirror Mode, Spare Mode,
Spare with Advanced ECC Mode, and Dell Fault Resilient Mode. By
default, the Memory Operating Mode option is set to Optimizer Mode.
NOTE: The Memory Operating Mode can have different default and
available options based on the memory configuration of your
system.
NOTE: The Dell Fault Resilient Mode establishes an area of memory
that is fault resilient. This mode can be used by an operating system
that supports the feature to load critical applications or enables the
operating system kernel to maximize system availability.
Node Interleaving
Snoop Mode
Specifies if Non-Uniform Memory architecture (NUMA) is supported. If
this field is Enabled, memory interleaving is supported if a symmetric
memory configuration is installed. If Disabled, the system supports
NUMA (asymmetric) memory configurations. By default, Node
Interleaving option is set to Disabled.
Specifies the Snoop Mode options. Snoop Mode options available are
Home Snoop, Early Snoop, and Cluster on Die. By default, the Snoop
Mode option is set to Early Snoop. The field is available only when Node
Interleaving is Disabled.
Processor Settings screen
You can use the Processor Settings screen to view the processor settings and perform specific functions
such as enabling virtualization technology, hardware prefetcher, and logical processor idling.
To view the Processor Settings screen click the System Setup Main Menu → System BIOS → Processor
Settings.
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Menu Item
Description
Logical Processor
Enables or disables the logical processors and displays the number of
logical processors. If the Logical Processor option is set to Enabled, the
BIOS displays all the logical processors. If this option is set to Disabled,
the BIOS displays only one logical processor per core. By default, the
Logical Processor option is set to Enabled.
Alternate RTID (Requestor
Transaction ID) Setting
Enables you to allocate more RTIDs to the remote socket, thereby
increasing cache performance between the sockets or easing work in
normal mode for NUMA. By default, the Alternate RTID (Requestor
Transaction ID) Setting is set to Disabled.
Virtualization Technology
Enables or disables the additional hardware capabilities provided for
virtualization. By default, the Virtualization Technology option is set to
Enabled.
Address Translation Service Defines the Address Translation Cache (ATC) for devices to cache the
(ATS)
DMA transactions. This field provides an interface to a chipset's Address
Translation and Protection Table to translate DMA addresses to host
addresses. By default, the option is set to Enabled.
Adjacent Cache Line
Prefetch
Optimizes the system for applications that require high utilization of
sequential memory access. By default, the Adjacent Cache Line Prefetch
option is set to Enabled. You can disable this option for applications that
require high utilization of random memory access.
Hardware Prefetcher
Enables or disables the hardware prefetcher. By default, the Hardware
Prefetcher option is set to Enabled.
DCU Streamer Prefetcher
Allows you to enable or disable the Data Cache Unit (DCU) streamer
prefetcher. By default, the DCU Streamer Prefetcher option is set to
Enabled.
DCU IP Prefetcher
Execute Disable
Enables or disables the Data Cache Unit (DCU) IP prefetcher. By default,
the DCU IP Prefetcher option is set to Enabled.
Enables or disables the execute disable memory protection technology
feature. By default, the Execute Disable option is set to Enabled.
Logical Processor Idling
Enables or disables the operating system capability to put logical
processors in the idling state in order to reduce power consumption. By
default, the option is set to Disabled.
Configurable TDP
Allows reconfiguration of Thermal Design Power (TDP) to lower levels.
TDP refers to the maximum amount of power the cooling system is
required to dissipate.
X2Apic Mode
Enables or disables the X2Apic mode.
Dell Controlled Turbo
NOTE: Depending on the number of installed CPUs, there may be
up to four processor listings.
Controls the turbo engagement. Enable this option only when System
Profile is set to Performance.
Number of Cores per
Processor
Controls the number of enabled cores in each processor. By default, the
Number of Cores per Processor option is set to All.
Processor 64-bit Support
Processor Core Speed
Specifies if the processor(s) support 64-bit extensions.
Displays the maximum core frequency of the processor.
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Menu Item
Processor 1
Description
NOTE: Depending on the number of installed CPUs, there may be
up to four processor listings. The following settings are displayed for
each processor installed in the system.
Family-Model-Stepping
Displays the family, model and stepping of the processor as defined by
Intel.
Brand
Displays the brand name reported by the processor.
Displays the total L2 cache.
Level 2 Cache
Level 3 Cache
Number of Cores
Displays the total L3 cache.
Displays the number of cores per processor.
SATA Settings screen
You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on
your system.
To view the SATA Settings screen, click System Setup Main Menu → System BIOS → SATA Settings.
The SATA Settings screen details are explained as follows:
Menu Item
Description
Embedded SATA
Enables the embedded SATA option to be set to Off, ATA, AHCI, or RAID
modes. By default, the Embedded SATA option is set to AHCI.
Security Freeze Lock
Write Cache
Port A
Sends Security Freeze Lock command to the Embedded SATA drives
during POST. This option is applicable only to ATA and AHCI modes.
Enables or disables the command for Embedded SATA drives during
POST.
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Model
Displays the drive model of the selected device.
Displays the type of drive attached to the SATA port.
Drive Type
Capacity
Displays the total capacity of the hard drive. This field is undefined for
removable media devices such as optical drives.
Port B
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Model
Displays the drive model of the selected device.
Displays the type of drive attached to the SATA port.
Drive Type
Capacity
Displays the total capacity of the hard drive. This field is undefined for
removable media devices such as optical drives.
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Menu Item
Port C
Description
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Model
Displays the drive model of the selected device.
Displays the type of drive attached to the SATA port.
Drive Type
Capacity
Displays the total capacity of the hard drive. This field is undefined for
removable media devices such as optical drives.
Port D
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Model
Displays the drive model of the selected device.
Displays the type of drive attached to the SATA port.
Drive Type
Capacity
Displays the total capacity of the hard drive. This field is undefined for
removable media devices such as optical drives.
Port E
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Model
Displays the drive model of the selected device.
Displays the type of drive attached to the SATA port.
Drive Type
Capacity
Displays the total capacity of the hard drive. This field is undefined for
removable media devices such as optical drives.
Port F
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Model
Displays the drive model of the selected device.
Displays the type of drive attached to the SATA port.
Drive Type
Capacity
Displays the total capacity of the hard drive. This field is undefined for
removable media devices such as optical drives.
Port G
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Model
Displays the drive model of the selected device.
Displays the type of drive attached to the SATA port.
Drive Type
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Menu Item
Capacity
Description
Displays the total capacity of the hard drive. This field is undefined for
removable media devices such as optical drives.
Port H
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Model
Displays the drive model of the selected device.
Displays the type of drive attached to the SATA port.
Drive Type
Capacity
Displays the total capacity of the hard drive. This field is undefined for
removable media devices such as optical drives.
Port I
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Model
Displays the drive model of the selected device.
Displays the type of drive attached to the SATA port.
Drive Type
Capacity
Displays the total capacity of the hard drive. This field is undefined for
removable media devices such as optical drives.
Port J
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Model
Displays the drive model of the selected device.
Displays the type of drive attached to the SATA port.
Drive Type
Capacity
Displays the total capacity of the hard drive. This field is undefined for
removable media devices such as optical drives.
Boot Settings screen
You can use the Boot Settings screen to set the Boot mode to either BIOS or UEFI. It also enables you to
specify the boot order.
To view the Boot Settings screen, click System Setup Main Menu → System BIOS → Boot Settings.
The Boot Settings screen details are explained as follows:
Menu Item
Boot Mode
Description
Enables you to set the boot mode of the system.
CAUTION: Switching the boot mode may prevent the system from
booting if the operating system is not installed in the same boot
mode.
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Menu Item
Description
NOTE: Setting this field to UEFI disables the BIOS Boot Settings
menu. Setting this field to BIOS disables the UEFI Boot Settings
menu.
If the operating system supports UEFI, you can set this option to UEFI.
Setting this field to BIOS allows compatibility with non-UEFI operating
systems. By default, the Boot Mode option is set to BIOS.
Boot Sequence Retry
Hard-Disk Failover
Enables or disables the Boot Sequence Retry feature. If this field is
enabled and the system fails to boot, the system reattempts the boot
sequence after 30 seconds. By default, the Boot Sequence Retry option
is set to Enabled.
Specifies the devices in the Hard-Disk Drive Sequence that are
attempted in the boot sequence. When this option is set to Disabled,
only the first hard disk device in the list is attempted to boot. When set to
Enabled, all hard disk devices are attempted to boot, as listed in the
Hard-Disk Drive Sequence. This option is not enabled for UEFI Boot
Mode.
Boot Option Settings
Configures the boot sequence and the boot devices.
Network Settings screen
You can use the Network Settings screen to modify PXE device settings. The Network Settings option is
available only in the UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For
BIOS boot mode, the network settings are handled by the network controllers option ROM.
To view the Network Settings screen, click System Setup Main Menu → System BIOS → Network
Settings. The Network Settings screen details are explained as follows:
Menu Item
Description
PXE Device n (n = 1 to 4)
Enables or disables the device. When enabled, a UEFI boot option is
created for the device.
PXE Device n Settings (n = 1 Allows you to control the configuration of the PXE device.
to 4)
Integrated Devices screen
You can use the Integrated Devices screen to view and configure the settings of all integrated devices
including the video controller, integrated RAID controller, and the USB ports.
You can view the Integrated Devices screen by clicking System Setup Main Menu → System BIOS →
Integrated Devices.
The Integrated Devices screen details are explained below.
Menu Item
Description
USB 3.0 Setting
Enables or disables the USB 3.0 support. Enable this option only if your
operating system supports USB 3.0. If you disable this option, devices operate
at USB 2.0 speed. USB 3.0 is disabled by default.
User Accessible USB
Ports
Enables or disables the USB ports. Selecting Only Back Ports On disables the
front USB ports, selecting All Ports Off disables all USB ports. The USB
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Menu Item
Description
keyboard and mouse operates during boot process in certain operating
systems. After the boot process is complete, the USB keyboard and mouse do
not work if the ports are disabled.
NOTE: Selecting Only Back Ports On and All Ports Off will disable the
USB management port and also restrict access to iDRAC features.
Internal USB Port
Enables or disables the internal USB port. By default, the option is set to
Enabled.
Integrated RAID
Controller
Enables or disables the integrated RAID controller. By default, the option is
set to Enabled.
Integrated Network
Card 1
Enables or disables the integrated network card.
Embedded NIC1 and
NIC2
NOTE: The Embedded NIC1 and NIC2 option is only available on
systems that do not have Integrated Network Card 1.
Enables or disables the Embedded NIC1 and NIC2 . If set to Disabled, the NIC
may still be available for shared network access by the embedded
management controller. The embedded NIC1 and NIC2 option is only
available on systems that do not have NDCs. This option is mutually exclusive
with the Integrated Network Card 1 option. Configure this function using the
NIC management utilities of the system.
I/OAT DMA Engine
Enables or disables the I/OAT option. Enable only if the hardware and
software support the feature.
Embedded Video
Controller
Enables or disables the Embedded Video Controller. By default, the
embedded video controller is Enabled. Current state of Embedded Video
Controller is Enabled. Current State of Embedded Video Controller is a read
only field, indicating the current state for the Embedded Video Controller. If
the Embedded Video Controller is the only display capability in the system
(that is, no add-in graphics card is installed), then the Embedded Video
Controller is automatically used as the primary display even if the Embedded
Video Controller setting is Disabled.
Current State of
Embedded Video
Controller
Displays the current state of the Embedded Video Controller. Current State
of Embedded Video Controller is a read only field, indicating the current
state for the Embedded Video Controller.
SR-IOV Global Enable
Enables or disables the BIOS configuration of Single Root I/O Virtualization
(SR-IOV) devices. By default, the SR-IOV Global Enable option is set to
Disabled.
OS Watchdog Timer
If your system stops responding, this watchdog timer aids in the recovery of
your operating system. When this field is set to Enabled, the operating system
is allowed to initialize the timer. When the option is set to Disabled (the
default), the timer will have no effect on the system.
Memory Mapped I/O
above 4GB
Enables or disables the support for PCIe devices that require large amounts of
memory. By default, the option is set to Enabled.
Slot Disablement
Enables or disables the available PCIe slots on your system. The Slot
Disablement feature controls the configuration of PCIe cards installed in the
specified slot. Slot disablement must be used only when the installed
peripheral card is preventing booting into the operating system or causing
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Menu Item
Description
delays in system startup. If the slot is disabled, both the Option ROM and UEFI
driver are disabled.
Serial Communication screen
You can use the Serial Communication screen to view the properties of the serial communication port.
To view the Serial Communication screen, click System Setup Main Menu → System BIOS → Serial
Communication. The Serial Communication screen details are explained as follows:
Menu Item
Description
Serial Communication
Selects serial communication devices (Serial Device 1 and Serial Device 2)
in BIOS. BIOS console redirection can also be enabled and the port
address can be specified. By default, the Serial Communication option is
set to Auto.
Serial Port Address
Enables you to set the port address for serial devices. By default, the
Serial Port Address option is set to Serial Device 1=COM2, Serial Device
2=COM1.
NOTE: You can use only Serial Device 2 for the Serial Over LAN
(SOL) feature. To use console redirection by SOL, configure the
same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX
setting saved in iDRAC. The serial MUX setting can independently be
changed in iDRAC. Therefore, loading the BIOS default settings from
within the BIOS setup utility may not always revert the serial MUX
setting to the default setting of Serial Device 1.
External Serial Connector
Enables you to associate the External Serial Connector to Serial Device 1,
Serial Device 2, or the Remote Access Device by using this field.
NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL).
To use console redirection by SOL, configure the same port address
for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX
setting saved in iDRAC. The serial MUX setting can independently be
changed in iDRAC. Therefore, loading the BIOS default settings from
within the BIOS setup utility may not always revert this setting to the
default setting of Serial Device 1.
Failsafe Baud Rate
Displays the failsafe baud rate for console redirection. The BIOS attempts
to determine the baud rate automatically. This failsafe baud rate is used
only if the attempt fails, and the value must not be changed. By default,
the Failsafe Baud Rate option is set to 115200.
Remote Terminal Type
Redirection After Boot
Sets the remote console terminal type. By default, the Remote Terminal
Type option is set to VT 100/VT 220.
Enables or disables the BIOS console redirection when the operating
system is loaded. By default, the Redirection After Boot option is set to
Enabled.
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System Profile Settings screen
You can use the System Profile Settings screen to enable specific system performance settings such as
power management.
To view the System Profile Settings screen, click System Setup Main Menu → System BIOS → System
Profile Settings. The System Profile Settings screen details are explained as follows:
Menu Item
Description
System Profile
Sets the system profile. If you set the System Profile option to a mode
other than Custom, the BIOS automatically sets the rest of the options.
You can only change the rest of the options if the mode is set to Custom.
By default, the System Profile option is set to Performance Per Watt
Optimized (DAPC). DAPC is Dell Active Power Controller.
NOTE: The following parameters are available only when the System
Profile option is set to Custom.
CPU Power Management
Sets the CPU power management. By default, the CPU Power
Management option is set to System DBPM (DAPC). DBPM is Demand-
Based Power Management.
Memory Frequency
Turbo Boost
Sets the speed of the system memory. You can select Maximum
Performance, Maximum Reliability, or a specific speed.
Enables or disables the processor to operate in turbo boost mode. By
default, the Turbo Boost option is set to Enabled.
Energy Efficient Turbo
Enables or disables the Energy Efficient Turbo.
Energy Efficient Turbo (EET) is a mode of operation where a processor’s
core frequency is adjusted within the turbo range based on workload.
C1E
Enables or disables the processor to switch to a minimum performance
state when it is idle. By default, the C1E option is set to Enabled.
C States
Enables or disables the processor to operate in all available power states.
By default, the C States option is set to Enabled.
Collaborative CPU
Performance Control
Enables or disables the CPU power management. When set to Enabled,
the CPU power management is controlled by the OS DBPM and the
System DBPM (DAPC). By default, the option is set to Disabled.
Memory Patrol Scrub
Memory Refresh Rate
Uncore Frequency
Sets the memory patrol scrub frequency. By default, the Memory Patrol
Scrub option is set to Standard.
Sets the memory refresh rate to either 1x or 2x. By default, the Memory
Refresh Rate option is set to 1x.
Enables you to select the Processor Uncore Frequency.
Dynamic mode allows the processor to optimize power resources across
the cores and uncore during runtime. The optimization of the uncore
frequency to either save power or optimize performance is influenced by
the setting of the Energy Efficiency Policy.
Energy Efficient Policy
Enables you to select the Energy Efficient Policy.
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Menu Item
Description
The CPU uses the setting to manipulate the internal behavior of the
processor and determines whether to target higher performance or
better power savings.
Number of Turbo Boot
Enabled Cores for Processor
1
NOTE: If there are two processors installed in the system, you see an
entry for Number of Turbo Boost Enabled Cores for Processor 2.
Controls the number of turbo boost enabled cores for processor 1. By
default, the maximum number of cores is enabled.
Monitor/Mwait
Enables the Monitor/Mwait instructions in the processor. By default, the
Monitor/Mwait option is set to Enabled for all system profiles, except
Custom.
NOTE: This option can be disabled only if the C States option in
Custom mode is set to disabled.
NOTE: When C States set to Enabled in Custom mode, changing
the Monitor/Mwait setting does not impact system power/
performance.
System Security Settings screen
You can use the System Security screen to perform specific functions such as setting the system
password, setup password and disabling the power button.
To view the System Security screen, click System Setup Main Menu → System BIOS → System Security
Settings.
Menu Item
Description
Intel AES-NI
Improves the speed of applications by performing encryption and
decryption using the Advanced Encryption Standard Instruction Set and is
set to Enabled by default.
System Password
Setup Password
Password Status
TPM Security
Sets the system password. This option is set to Enabled by default and is
read-only if the password jumper is not installed in the system.
Sets the setup password. This option is read-only if the password jumper
is not installed in the system.
Locks the system password. By default, the Password Status option is set
to Unlocked.
NOTE: The TPM menu is available only when the TPM module is
installed.
Allows you to control the reporting mode of the Trusted Platform
Module (TPM). By default, the TPM Security option is set to Off. You can
only modify the TPM Status, TPM Activation, and Intel TXT fields if the
TPM Status field is set to either On with Pre-boot Measurements or On
without Pre-boot Measurements.
TPM Information
TPM Status
Changes the operational state of the TPM. By default, the TPM Activation
option is set to No Change.
Displays the TPM status.
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Menu Item
Description
CAUTION: Clearing the TPM results in the loss of all keys in the
TPM Command
TPM. The loss of TPM keys may affect booting to the operating
system.
Clears all the contents of the TPM. By default, the TPM Clear option is set
to No.
Intel TXT
Enables or disables the Intel Trusted Execution Technology (TXT). To
enable Intel TXT, Virtualization Technology must be enabled and TPM
Security must be Enabled with Pre-boot measurements. By default, the
Intel TXT option is set to Off.
Power Button
Enables or disables the power button on the front of the system. By
default, the Power Button option is set to Enabled.
NMI Button
Enables or disables the NMI button on the front of the system. By default,
the NMI Button option is set to Disabled.
AC Power Recovery
AC Power Recovery Delay
Sets how the system reacts after AC power is restored to the system. By
default, the AC Power Recovery option is set to Last.
Sets how the system supports staggering of power up after AC power is
restored to the system. By default, the AC Power Recovery Delay option
is set to Immediate.
User Defined Delay (60s to
240s)
Sets the User Defined Delay when the User Defined option for AC Power
Recovery Delay is selected.
UEFI Variable Access
Provides varying degrees of securing UEFI variables. When set to
Standard (the default), UEFI variables are accessible in the Operating
System per the UEFI specification. When set to Controlled, selected UEFI
variables are protected in the environment and new UEFI boot entries are
forced to be at the end of the current boot order.
Secure Boot
Enables Secure Boot, where the BIOS authenticates each pre-boot image
using the certificates in the Secure Boot Policy. Secure Boot is disabled
by default.
Secure Boot Policy
When Secure Boot policy is set to Standard, the BIOS uses the system
manufacturer’s key and certificates to authenticate pre-boot images.
When Secure Boot policy is set to Custom, the BIOS uses the user-
defined key and certificates. Secure Boot policy is set to Standard by
default.
Secure Boot Policy
Summary
Displays the list of certificates and hashes that secure boot uses to
authenticate images.
Secure Boot Custom Policy Settings screen
Secure Boot Custom Policy Settings is displayed only when Secure Boot Policy is set to Custom.
In the System Setup Main Menu, click System BIOS → System Security → Secure Boot Custom Policy
Settings. The Secure Boot Custom Policy Settings screen details are explained as follows:
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Menu Item
Description
Platform Key
Imports, exports, deletes, or restores the platform
key (PK).
Key Exchange Key Database
Authorized Signature Database
Forbidden Signature Database
Enables you to import, export, delete, or restore
entries in the Key Exchange Key (KEK) Database.
Imports, exports, deletes, or restores entries in the
Authorized Signature Database (db).
Imports, exports, deletes, or restores entries in the
Forbidden Signature Database (dbx).
Miscellaneous Settings screen
You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset
tag, and changing the system date and time.
To view the Miscellaneous Settings screen, click System Setup Main Menu → System BIOS →
Miscellaneous Settings.
Menu Item
System Time
System Date
Asset Tag
Description
Enables you to set the time on the system.
Enables you to set the date on the system.
Displays the asset tag and enables you to modify it
for security and tracking purposes.
Keyboard NumLock
Enables you to set whether the system boots with
the NumLock enabled or disabled. By default the
Keyboard NumLock is set to On.
NOTE: This option does not apply to 84-key
keyboards.
F1/F2 Prompt on Error
Enables or disables the F1/F2 prompt on error. By
default, F1/F2 Prompt on Error is set to Enabled.
The F1/F2 prompt also includes keyboard errors.
Load Legacy Video Option ROM
Enables you to determine whether the system
BIOS loads the legacy video (INT 10H) option ROM
from the video controller. Selecting Enabled in the
operating system does not support UEFI video
output standards. This field is only for UEFI boot
mode. You cannot set this to Enabled if UEFI
Secure Boot mode is enabled.
In-System Characterization
This option enables or disables In-System
Characterization. By default, In-System
Characterization is set to Disabled. The two other
options are Enabled and Enabled - No Reboot.
NOTE: The default setting for In-System
Characterization is subject to change in
future BIOS releases.
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Menu Item
Description
When enabled, In-System Characterization (ISC)
executes during POST upon detecting relevant
change(s) in system configuration. This helps in
optimizing the system power and performance.
ISC takes about 20 seconds to execute, and system
reset is required for ISC results to be applied. The
Enabled - No Reboot option executes ISC and
continues without applying ISC results until the
next time system reset occurs. The Enabled option
executes ISC and forces an immediate system
reset so that ISC results can be applied. It takes the
system longer to be ready due to the forced
system reset. When disabled, ISC does not execute.
About Boot Manager
Boot Manager enables you to add, delete, and arrange boot options. You can also access System Setup
and boot options without restarting the system.
Entering Boot Manager
The Boot Manager screen enables you to select boot options and diagnostic utilities.
1. Turn on, or restart your system.
2. Press F11 when you see the message F11 = Boot Manager.
If your operating system begins to load before you press F11, allow the system to finish booting, and
then restart your system and try again.
Boot Manager main menu
Menu Item
Description
Continue Normal Boot
The system attempts to boot to devices starting
with the first item in the boot order. If the boot
attempt fails, the system continues with the next
item in the boot order until the boot is successful
or no more boot options are found.
One Shot Boot Menu
Takes you to the boot menu, where you can select
a one time boot device to boot from.
Launch System Setup
Enables you to access System Setup.
Launch Lifecycle Controller
Exits the Boot Manager and invokes the Lifecycle
Controller program.
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Menu Item
Description
System Utilities
Launches System Utilities menu such as System
Diagnostics and UEFI shell.
Changing the boot order
You may have to change the boot order if you want to boot from a USB key or an optical drive. The
following instructions may vary if you have selected BIOS for Boot Mode.
1. From the System Setup Main Menu, click System BIOS → Boot Settings.
2. Click Boot Option Settings → Boot Sequence.
3. Use the arrow keys to select a boot device, and use the Plus (+) and Minus (-) sign keys to move the
device down or up in the order.
4. Click Exit, and then click Yes to save the settings on exit.
Choosing the system boot mode
System Setup enables you to specify one of the following boot modes for installing your operating
system:
•
•
BIOS boot mode (the default) is the standard BIOS-level boot interface.
Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface. If you
have configured your system to boot to UEFI mode, it overlays the system BIOS.
1. From the System Setup Main Menu, click Boot Settings and select Boot Mode.
2. Select the boot mode you want the system to boot into.
NOTE: After the system boots in the specified boot mode, proceed to install your operating system
from that mode.
CAUTION: Trying to boot the operating system from the other boot mode will cause the system
to halt at startup.
NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS
and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot
mode.
NOTE: For the latest information on supported operating systems, go to Dell.com/ossupport.
Assigning a system and/or setup password
Prerequisites
NOTE: The password jumper enables or disables the System Password and Setup Password
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You can assign a new System Password and Setup Password or change an existing System Password
and Setup Password only when the password jumper setting is enabled and Password Status is
Unlocked.
If the password jumper setting is disabled, the existing System Password and Setup Password are deleted
and you need not provide the system password to boot the system.
About this task
To assign a System Password and Setup Password, follow the steps below:
Steps
1. To enter System Setup, press <F2> immediately after a power-on or reboot.
2. From the System Setup Main Menu, select System BIOS and press <Enter>.
The System BIOS screen is displayed.
3. On the System BIOS screen, select System Security and press <Enter>.
The System Security screen is displayed.
4. On the System Security screen, verify that Password Status is Unlocked.
5. Select System Password, enter your system password, and press <Enter> or <Tab>.
Use the following guidelines to assign the system password:
•
•
•
A password can have up to 32 characters.
The password can contain the numbers 0 through 9.
Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
A message prompts you to re-enter the system password.
6. Re-enter the system password, and click OK.
7. Select Setup Password, enter your system password and press <Enter> or <Tab>.
A message prompts you to re-enter the setup password.
8. Re-enter the setup password, and click OK.
9. Press <Esc> to return to the System BIOS screen. Press <Esc> again.
A message prompts you to save the changes.
NOTE: Password protection does not take effect until the system reboots.
Deleting or changing an existing system password and
setup password
Prerequisites
Ensure that the Password jumper is set to enabled and the Password Status is Unlocked before
attempting to delete or change the existing System and/or Setup password. You cannot delete or change
an existing System or Setup password if the Password Status is Locked.
Steps
1. To enter System Setup, press <F2> immediately after a power on or restart.
2. From the System Setup Main Menu, select System BIOS and press <Enter>.
The System BIOS screen is displayed.
3. On the System BIOS Screen, select System Security and press <Enter>.
The System Security screen is displayed.
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4. On the System Security screen, verify that Password Status is Unlocked.
5. Select System Password, alter or delete the existing system password and press <Enter> or <Tab>.
6. Select Setup Password, alter or delete the existing setup password and press <Enter> or <Tab>.
If you change the System and Setup password a message prompts you to re-enter the new
password. If you delete the System and Setup password, a message prompts you to confirm the
deletion.
7. Press <Esc> to return to the System BIOS screen. Press <Esc> again, and a message prompts you to
save the changes.
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4
Installing and removing system
components
Safety instructions
WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not
attempt to lift the system by yourself.
WARNING: Opening or removing the system cover while the system is powered on may expose
you to a risk of electric shock.
CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.
NOTE: Operating the system without the system cover can result in component damage.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: It is recommended that you always use a static mat and static strap while working on
components inside the system.
NOTE: To ensure proper operation and cooling, all bays in the system must be populated at all
times with either a module or with a blank.
Before working inside your system
1. Turn off the system, including any attached peripherals.
2. Disconnect the system from the electrical outlet and disconnect the peripherals.
3. If installed, remove the front bezel.
4. Remove the system cover.
After working inside your system
1. Install the system cover.
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2. Install the optional bezel.
3. Reconnect the system to its electrical outlet and peripherals.
4. Turn the system on, including any attached peripherals.
Recommended tools
You need the following tools to perform the removal and installation procedures:
•
•
•
•
Key to the bezel lock. This is only required when you have a bezel.
#2 Phillips screwdriver
#1 Phillips screwdriver
T6, T8, T10, and T15 Torx screwdrivers
The following tools are required for assembling cables for a DC power supply unit (PSU):
•
•
•
AMP 90871-1 hand-crimping tool or equivalent
Tyco Electronics 58433-3 or equivalent
Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated
copper wire
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).
Front bezel (optional)
Removing the front bezel
1. Unlock the bezel lock at the left end of the bezel.
2. Lift the release latch next to the bezel lock.
3. Pull the left end of the bezel, unhook the right end and remove the bezel.
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Figure 13. Removing and installing the front bezel
1. bezel lock
2. front bezel
Figure 14. Removing and installing the Quick Sync bezel
1. keylock
2. Quick Sync bezel
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Installing the front bezel
1. Hook the right end of the bezel onto the chassis.
2. Fit the free end of the bezel onto the system.
3. Secure the bezel with the keylock.
Removing the system cover
Prerequisites
2. Turn off the system, including any attached peripherals.
3. Disconnect the system from the electrical outlet and peripherals.
Steps
1. Turn the latch release lock to the unlock position.
2. Lift the cover release latch and remove the system cover.
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Figure 15. Removing and installing the system
1. latch release lock
3. latch
2. system cover
Installing the system cover
Prerequisites
Steps
1. Align the slots on the system cover with the tabs on the chassis.
2. Press the cover release latch, and push the cover toward the front of the chassis until the latch locks
into place.
3. Turn the latch release lock clockwise to the locked position.
4. Install the optional bezel.
5. Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
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Inside the system
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: Components that are hot-swappable are marked orange and touch points on the
components are marked blue.
Figure 16. Inside the system—8 hard-drive system
1.
3.
5.
control panel assembly
processor 1
2.
4.
6.
cooling fans (7)
DIMMs (6)
PSU connector
power supply (2)
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7.
9.
riser card 3
riser card 2
8.
network daughter card
10. riser card 1
11. DIMMs (6)
13. DIMMs (12)
15. hard drive
12. processor 2
14. hard-drive backplane
Figure 17. Inside the system—24 hard-drive system and 10 hard-drive system
1.
control panel assembly
processor 1
2.
4.
6.
8.
cooling fans (7)
DIMMs (6)
3.
5.
7.
9.
PSU connector
riser card 3
power supply (2)
network daughter card
riser card 1
10. riser card 2
12. processor 2
11. DIMMs (6)
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13. DIMMs (12)
15. hard drive
14. expander board
Cooling shroud
Removing the cooling shroud
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Never operate your system with the cooling shroud removed. The system may get
overheated quickly, resulting in shutdown of the system and loss of data.
Steps
Hold the touch points and lift the shroud away from the system.
Figure 18. Removing and installing the cooling shroud
1. cooling shroud
Next steps
1. Replace the cooling shroud.
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Installing the cooling shroud
Prerequisites
•
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: For proper seating of the cooling shroud in the chassis, ensure that the cables inside the
system are routed along the chassis wall and secured using the cable securing bracket.
Steps
1. Align the tabs on the cooling shroud with the securing slots on the chassis.
2. Lower the cooling shroud into the chassis until it is firmly seated.
Next steps
System memory
Your system supports DDR4 registered DIMMs (RDIMMs), and load reduced DIMMs (LRDIMMs).
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
Memory bus operating frequency can be 1333 MT/s, 1600 MT/s, 1866 MT/s, or 2133 MT/s depending on
the following factors:
•
•
•
DIMM type (RDIMM or LRDIMM)
Number of DIMMs populated per channel
System profile selected (for example, Performance Optimized, Custom, or Dense Configuration
Optimized)
•
Maximum supported DIMM frequency of the processors
The system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-
socket set is organized into four channels. In each channel, the release levers of the first socket are
marked white, the second socket black, and the third socket green.
NOTE: DIMMs in sockets A1 to A12 are assigned to processor 1 and DIMMs in sockets B1 to B12 are
assigned to processor 2.
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Figure 19. Memory socket locations
Memory channels are organized as follows:
Processor 1
channel 0: slots A1, A5, and A9
channel 1: slots A2, A6, and A10
channel 2: slots A3, A7, and A11
channel 3: slots A4, A8, and A12
channel 0: slots B1, B5, and B9
channel 1: slots B2, B6, and B10
channel 2: slots B3, B7, and B11
Processor 2
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channel 3: slots B4, B8, and B12
The following table shows the memory populations and operating frequencies for the supported
configurations.
DIMM Type
DIMMs Populated/
Channel
Operating Frequency (in Maximum DIMM Rank/Channel
MT/s)
1.2 V
RDIMM
1
2133, 1866, 1600, 1333
2133, 1866, 1600, 1333
1866, 1600, 1333
Dual rank or single rank
Dual rank or single rank
Dual rank or single rank
Quad rank
2
3
1
LRDIMM
2133, 1866, 1600, 1333
2133, 1866, 1600, 1333
1866, 1600, 1333
2
3
Quad rank
Quad rank
General memory module installation guidelines
Your system supports Flexible Memory Configuration, enabling the system to be configured and run in
any valid chipset architectural configuration. The following are the recommended guidelines for installing
memory modules:
•
•
RDIMMs and LRDIMMs must not be mixed.
x4 and x8 DRAM based memory modules can be mixed. For more information, see Mode-specific
•
•
•
Up to three dual- or single-rank RDIMMs can be populated per channel.
Up to three LRDIMMs can be populated per channel regardless of rank count.
Populate memory module sockets only if a processor is installed. For single-processor systems,
sockets A1 to A12 are available. For dual-processor systems, sockets A1 to A12 and sockets B1 to B12
are available.
•
•
Populate all sockets with white release tabs first, then black, and then green.
Populate the sockets by highest rank count in the following order — first in sockets with white release
levers, then black, and then green. For example, if you want to mix single-rank and dual-rank memory
modules, populate dual-rank memory modules in the sockets with white release tabs and single-rank
memory modules in the sockets with black release tabs.
•
When mixing memory modules with different capacities, populate the sockets with memory modules
with highest capacity first. For example, if you want to mix 4 GB and 8 GB memory modules, populate
8 GB memory modules in the sockets with white release tabs and 4 GB memory modules in the
sockets with black release tabs.
•
•
In a dual-processor configuration, the memory configuration for each processor should be identical.
For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and
so on.
Memory modules of different capacities can be mixed provided other memory population rules are
followed (for example, 4 GB and 8 GB memory modules can be mixed).
•
•
Mixing of more than two memory module capacities in a system is not supported.
Populate four memory modules per processor (one DIMM per channel) at a time to maximize
performance.
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Mode-specific guidelines
Four memory channels are allocated to each processor. The allowable configurations depend on the
memory mode selected.
NOTE: You can mix x4 and x8 DRAM based DIMMs to support RAS features. However, all guidelines
for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data
Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs
require Advanced ECC mode to gain SDDC.
The following sections provide additional slot population guidelines for each mode:
Advanced ECC (lockstep)
Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs. This
protects against single DRAM chip failures during normal operation.
The installation guidelines for memory modules are as follows:
•
•
Memory modules must be identical in size, speed, and technology.
DIMMs installed in memory sockets with white release levers must be identical and the same rule
applies for sockets with black release levers. This ensures that identical DIMMs are installed in
matched pair —for example, A1 with A2, A3 with A4, A5 with A6, and so on.
NOTE: Advanced ECC with mirroring is not supported.
Memory optimized (independent channel) mode
This mode supports SDDC only for memory modules that use x4 device width, and this mode does not
impose any specific slot population requirements.
Memory sparing
NOTE: To use memory sparing, this feature must be enabled in System Setup.
In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on
a rank, the data from this rank is copied to the spare rank, and the failed rank is disabled.
With memory sparing enabled, the system memory available to the operating system is reduced by one
rank per channel. For example, in a dual-processor configuration with sixteen 4 GB dual-rank memory
modules, the available system memory is: 3/4 (ranks/channel) × 16 (memory modules) × 4 GB = 48 GB,
and not 16 (memory modules) × 4 GB = 64 GB.
NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error.
NOTE: Both Advanced ECC/Lockstep and Optimizer modes support memory sparing.
Memory mirroring
Memory mirroring offers the strongest memory module reliability mode compared to all other modes,
providing improved uncorrectable multi-bit failure protection. In a mirrored configuration, the total
available system memory is one half of the total installed physical memory. Half of the installed memory
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is used to mirror the active memory modules. In the event of an uncorrectable error, the system switches
over to the mirrored copy. This ensures SDDC and multi-bit protection.
The installation guidelines for memory modules are as follows
•
•
Memory modules must be identical in size, speed, and technology.
Memory modules installed in memory module sockets with white release levers must be identical and
the same rule applies for sockets with black and green release tabs. This ensures that identical
memory modules are installed in matched pairs—for example, A1 with A2, A3 with A4, A5 with A6, and
so on.
Sample memory configurations
The following tables show sample memory configurations for one and two processor configurations that
follow the appropriate memory guidelines.
NOTE: 1R, 2R, and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs
respectively.
Table 1. Memory configurations—single processor
System
capacity (in
GB)
DIMM size
(in GB)
Number of
DIMMs
DIMM rank,
organization, and
frequency
DIMM slot population
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1
4
4
4
4
8
4
4
8
8
1
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2
8
2
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2, A3, A4
A1, A2
16
4
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
2
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2, A3, A4, A5, A6
24
48
6
1R, x8, 1866 MT/s
1R, x8, 1600 MT/s
A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12
12
6
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2, A3, A4, A5, A6
2R, x8, 1866 MT/s
2R, x8 1600 MT/s
A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12
96
12
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System
capacity (in
GB)
DIMM size
(in GB)
Number of
DIMMs
DIMM rank,
organization, and
frequency
DIMM slot population
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s
A1, A2, A3, A4, A5, A6
16
6
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s,
A1, A2, A3, A4, A5, A6, A7, A8
128
144
16
8
2R, x4 and 2R, x8, 1866 A1, A2, A3, A4, A5, A6, A7, A8, A9,
MT/s
16 and 8
10
A11
2R, x4 and 2R, x8, 1600
MT/s
NOTE: 16 GB DIMMs must
be installed in slots
numbered A1, A2, A3, A4, A5,
A6, A7, and A8 and 8 GB
DIMMs must be installed in
slots A9 and A11.
LRDIMM, x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12
384
32
12
LRDIMM, x4, 1600 MT/s
Table 2. Memory configurations—two processors
System
DIMM size (in Number of
DIMM rank,
organization, and
frequency
DIMM slot population
capacity (in GB)
GB)
DIMMs
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2, B1, B2
16
32
64
4
4
4
8
4
8
4
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2, A3, A4, B1, B2, B3, B4
8
1R, x8, 2133 MT/s
1R, x8, 1866 MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
B1, B2, B3, B4, B5, B6, B7, B8
16
8
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2, A3, A4, B1, B2, B3, B4
1R, x8, 1866 MT/s
1R, x8, 1600 MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
A9, A10, A11, A12, B1, B2, B3, B4,
B5, B6, B7, B8, B9, B10, B11, B12
96
24
12
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2, A3, A4, A5, A6, B1, B2,
B3, B4, B5, B6
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System
DIMM size (in Number of
DIMM rank,
organization, and
frequency
DIMM slot population
capacity (in GB)
GB)
DIMMs
2R, x8, 2133 MT/s
2R, x8, 1866 MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
B1, B2, B3, B4, B5, B6, B7, B8
128
8
16
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s
A1, A2, A3, A4, B1, B2, B3, B4
16
8
2R, x8, 1866 MT/s
2R, x8, 1600 MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
A9, A11, B1, B2, B3, B4, B5, B6,
B7, B8, B9, B11
160
8
20
12
2R, x4, 2133 MT/s,
2R, x8, 2133 MT/s,
2R, x4, 1866 MT/s
2R, x8, 1866 MT/s
A1, A2, A3, A4, A5, A6, B1, B2,
B3, B4, B5, B6
16 and 8
NOTE: 16 GB DIMMs must
be installed in slots
numbered A1, A2, A3, A4,
B1, B2, B3, and B4 and 8
GB DIMMs must be
installed in slots A5, A6, B5,
and B6.
2R, x8, 1866 MT/s
2R, x8, 1600 MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
A9, A10, A11, A12, B1, B2, B3, B4,
B5, B6, B7, B8, B9, B10, B11, B12
192
8
24
12
16
24
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s
A1, A2, A3, A4, A5, A6, B1, B2,
B3, B4, B5, B6
16
16
16
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s,
A1, A2, A3, A4, A5, A6, A7, A8,
B1, B2, B3, B4, B5, B6, B7, B8
256
384
2R, x4, 1866 MT/s,
2R, x4, 1600 MT/s,
A1, A2, A3, A4, A5, A6, A7, A8,
A9, A10, A11, A12, B1, B2, B3, B4,
B5, B6, B7, B8, B9, B10, B11, B12
LRDIMM, 4R, x4, 2133 A1, A2, A3, A4, A5, A6, B1, B2,
MT/s B3, B4, B5, B6
32
32
32
12
16
24
LRDIMM, 4R, x4, 2133 A1, A2, A3, A4, A5, A6, A7, A8,
MT/s B1, B2, B3, B4, B5, B6, B7, B8
512
768
LRDIMM, 4R, x4, 1866 A1, A2, A3, A4, A5, A6, A7, A8,
MT/s
A9, A10, A11, A12, B1, B2, B3, B4,
B5, B6, B7, B8, B9, B10, B11, B12
LRDIMM, 4R, x4, 1600
MT/s
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Removing memory modules
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
3. Remove the cooling shroud.
WARNING: The memory modules are hot to touch for some time after the system has been
powered down. Allow the memory modules to cool before handling them. Handle the memory
modules by the card edges and avoid touching the components or metallic contacts on the
memory module.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any
memory socket that is not occupied. Remove memory module blanks only if you intend to install
memory modules in those sockets.
Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, making sure not to touch
the middle of the memory module or metallic contacts.
2. To release the memory module from the socket, simultaneously press the ejectors on both ends of
the memory module socket.
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Figure 20. Removing and installing a memory module
1. memory module
2. memory module socket
3. memory module socket ejector (2)
Installing memory modules
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
3. Remove the cooling shroud.
4. Removing the cooling fan assembly.
WARNING: The memory modules are hot to touch for some time after the system has been
powered down. Allow the memory modules to cool before handling them. Handle the memory
modules by the card edges and avoid touching the components or metallic contacts on the
memory module.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any
memory socket that is not occupied. Remove memory-module blanks only if you intend to install
memory modules in those sockets.
Steps
1. Locate the appropriate memory module socket.
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CAUTION: Handle each memory module only by the card edges, making sure not to touch
the middle of the memory module or metallic contacts.
2. If a memory module or a memory module blank is installed in the socket, remove it.
NOTE: Retain the removed memory module blank(s) for future use.
CAUTION: To prevent damage to the memory module or the memory-module socket during
installation, do not bend or flex the memory module; insert both ends of the memory module
simultaneously.
3. Align the edge connector of the memory module with the alignment key of the memory module
socket, and insert the memory module in the socket.
NOTE: The memory module socket has an alignment key that allows you to install the memory
module in the socket in only one orientation.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both
ends of the memory module evenly.
4. Press the memory module with your thumbs until the socket levers firmly click into place.
When the memory module is properly seated in the socket, the levers on the memory module socket
align with the levers on the other sockets that have memory modules installed.
Figure 21. Installing the memory module
1. memory module
2. alignment key
3. memory module socket ejector (2)
Next steps
1. Install the cooling shroud.
3. Press <F2> to enter System Setup, and check the System Memory setting.
The system should have already changed the value to reflect the installed memory.
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4. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure
that the memory module is firmly seated in the memory module socket.
5. Run the system memory test in system diagnostics.
Hard drives
All hard drives connect to the system board through the hard-drive backplane. Hard drives are supplied in
hot-swappable hard-drive carriers that fit in the hard-drive slots.
CAUTION: Before attempting to remove or install a hard drive while the system is running, see the
documentation for the storage controller card to ensure that the host adapter is configured
correctly to support hot-swap hard drive removal and insertion.
CAUTION: Do not turn off or reboot your system while the hard drive is being formatted. Doing
so can cause a hard drive failure.
NOTE: Use only hard drives that have been tested and approved for use with the hard-drive
backplane.
When you format a hard drive, allow enough time for the formatting to be completed. Be aware that
high-capacity hard drives can take a number of hours to format.
Removing a 2.5 inch hard-drive blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To maintain proper system cooling, all empty hard-drive slots must have hard-drive
blanks installed.
2. If installed, remove the bezel.
Steps
Press the release button and slide the hard-drive blank out of the hard-drive slot.
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Figure 22. Removing and installing a 2.5 inch hard-drive blank
1. hard-drive blank
2. release button
Installing a 2.5 inch hard-drive blank
Prerequisites
2. If installed, remove the front bezel.
Steps
Insert the hard-drive blank into the hard-drive slot until the release button clicks into place.
Next steps
If applicable, install the front bezel.
Removing a 1.8 inch hard-drive blank
Prerequisites
2. If installed, remove the front bezel.
CAUTION: To maintain proper system cooling, all empty hard-drive slots must have hard-drive
blanks installed.
Steps
Press the release button and slide the hard-drive blank out of the hard-drive slot.
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Figure 23. Removing and installing a 1.8 inch hard-drive blank
1. hard-drive blank 2. release button
Next steps
If applicable, install the front bezel.
Installing a 1.8 inch hard-drive blank
Prerequisites
2. If installed, remove the front bezel.
Steps
Insert the hard-drive blank into the hard-drive slot until the release button clicks into place.
Next steps
If applicable, install the front bezel.
Removing a hot swappable hard drive/SSD
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
2. If applicable, remove the bezel.
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3. Using the management software, prepare the hard drive for removal. If the hard drive is online, the
green activity/fault indicator flashes while the drive is turning off. When the hard drive indicators are
off, the hard drive is ready for removal.
For more information, see the documentation for the storage controller.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with your operating system.
Steps
1. Press the release button to open the hard drive/SSD carrier release handle.
2. Slide the hard drive carrier/SSD out of the hard drive slot.
CAUTION: To maintain proper system cooling, all empty hard drive/SSD slots must have hard
drive/SSD blanks installed.
3. If you are not replacing the hard drive/SSD immediately, insert a hard drive/SSD blank in the empty
hard drive slot.
Figure 24. Removing and installing a hot-swappable hard drive/SSD
1. release button
2. hard drive/SSD carrier
3. hard drive/SSD carrier handle
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Figure 25. Removing and installing a 1.8 inch hot-swappable uSATA SSD
1. release button
2. SSD carrier
3. SSD carrier handle
Installing a hot-swap hard drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Use only hard drives that have been tested and approved for use with the hard-drive
backplane.
CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported.
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed.
Inserting a hard-drive carrier and attempting to lock its handle next to a partially installed carrier
can damage the partially installed carrier's shield spring and make it unusable.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with your operating system.
CAUTION: When a replacement hot-swappable hard drive is installed and the system is powered
on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement
hard drive is blank or contains data that you wish to have over-written. Any data on the
replacement hard drive is immediately lost after the hard drive is installed.
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Steps
1. If a hard-drive blank is installed in the hard-drive slot, remove it.
2. Install a hard drive in the hard-drive carrier. For more information, see Installing a hard drive into a
3. Press the release button on the front of the hard-drive carrier and open the hard-drive carrier handle.
4. Insert the hard-drive carrier into the hard-drive slot until the carrier connects with the backplane.
5. Close the hard-drive carrier handle to lock the hard drive in place.
Next steps
Install the optional front bezel.
Removing a hard drive from a hard-drive carrier
Prerequisites
1. Keep the #1 Phillips screwdriver handy.
2. Remove the hard-drive carrier from the system.
Steps
1. Remove the screws from the slide rails on the hard-drive carrier.
2. Lift the hard drive out of the hard-drive carrier.
Figure 26. Removing and installing a hard drive into a hard-drive carrier
1. screw (4)
2. hard drive
3. hard-drive carrier
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Installing a hard drive into a hard-drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Keep the #1 Phillips screwdriver handy.
Steps
1. Insert the hard drive into the hard-drive carrier with the connector end of the hard drive toward the
back.
2. Align the screw holes on the hard drive with the set of screw holes on the hard-drive carrier.
When aligned correctly, the back of the hard drive is flush with the back of the hard-drive carrier.
3. Attach the screws to secure the hard drive to the hard-drive carrier.
Removing a 1.8 inch hard drive from a hard-drive carrier
Prerequisites
2. Remove the hard-drive carrier from the system.
Steps
1. Turn the hard-drive carrier.
2. Pull the rails of the hard-drive carrier and lift the hard drive out of the hard-drive carrier.
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Figure 27. Removing and installing a 1.8 hard drive into a hard-drive carrier
1. hard drive carrier 2. hard-drive
Installing a 1.8 inch hard drive into a hard-drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
Insert the hard drive into the hard-drive carrier with the connector end of the hard drive toward the
back.
When aligned correctly, the back of the hard drive is flush with the back of the hard-drive carrier.
Optical drive (optional)
Removing the optical drive
Prerequisites
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CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: This procedure applies only to the 8-hard drive system.
Steps
1. Disconnect the power/data cable from the back of the drive.
Note the routing of the power/data cable on the side of the system as you remove them from the
system board and drive. You must route these cables properly when you replace them to prevent
them from being pinched or crimped.
2. To release the optical drive, press the release tab.
3. Slide the optical drive out of the system until it is free of the optical-drive slot.
4. If you are not adding a new optical drive, install the optical drive blank.
Figure 28. Removing and installing the optical drive
1. optical drive
2. power and data cable
3. release tab
Next steps
Installing the optical drive
Prerequisites
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NOTE: This procedure applies only to PowerEdge R730 systems.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: This procedure applies only to the 8-hard drive system.
Steps
1. Align the optical drive with the optical drive slot on the front of the chassis.
2. Slide in the optical drive until the release tab snaps into place.
3. Connect the power/data cable to the optical drive and system board.
NOTE: You must route the cable properly on the side of the system to prevent it from being
pinched or crimped.
Next steps
Removing the slim optical drive blank
Follow the same procedure to remove the slim optical drive.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Locate the touch point for the slim optical drive blank lock inside the system.
2. Press the lock and pull the slim optical drive blank out of the chassis.
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Figure 29. Removing and installing the slim optical drive blank
1. slim optical drive blank
2. optical drive blank lock
Installing the slim optical drive blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Align the slim optical drive blank with the slim optical drive bay.
2. Slide the optical drive blank into the optical drive bay until the lock clicks into place.
Next steps
Cooling fans
Your system supports hot-swappable cooling fans.
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NOTE: In the event of a problem with a particular fan, the fan number is referenced by the system
management software, allowing you to easily identify and replace the proper fan by noting the fan
numbers on the cooling-fan assembly.
Removing a cooling fan
Prerequisites
WARNING: Opening or removing the system cover when the system is ON may expose you to a
risk of electric shock. Exercise utmost care while removing or installing cooling fans.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: The cooling fans are hot-swappable. To maintain proper cooling while the system is
on, replace only one fan at a time.
CAUTION: Do not operate the system with the cover removed for a duration exceeding five
minutes.
NOTE: The procedure for removing each fan is identical.
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Steps
Hold the fan and lift it out of the system.
Next steps
Figure 30. Removing and installing a cooling fan
1.
cooling fans (7)
2.
cooling fan connectors (7)
Installing a cooling fan
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: Your system supports seven hot-swappable cooling fans.
Steps
1. Align the plug at the base of the cooling fan with the connector on the system board.
2. Slide the cooling fan into the securing slots until the tabs lock into place.
Next steps
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Internal USB memory key (optional)
An optional USB memory key installed inside your system can be used as a boot device, security key, or
mass storage device. The USB connector must be enabled by using the Internal USB Port option in the
Integrated Devices screen of the System Setup menu.
To boot from the USB memory key, configure the USB memory key with a boot image and then specify
the USB memory key in the boot sequence in the System Setup.
NOTE: To locate the internal USB connector (J_USB_INT) on the system board, see System Board
Connectors.
Replacing the internal USB key
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Locate the USB connector or USB key on the system board.
2. If installed, remove the USB key.
3. Insert the new USB key into the USB connector.
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Figure 31. Replacing the internal USB key
1. USB memory key
2. USB memory key connector
Next steps
2. While booting, press <F2> to enter System Setup and verify that the USB key is detected by the
system.
Expansion cards and expansion-card risers
NOTE: A missing or an unsupported expansion-card riser logs an SEL event. It does not prevent
your system from powering on and no BIOS POST message or F1/F2 pause is displayed.
Expansion card installation guidelines
Your system supports PCI Express Generation 3 expansion cards.
Table 3. Systems supporting three PCIe expansion cards
Riser
PCIe Slot Processor
Connection
Height
Length
Link
Width
Slot Width
1
1
3
1
Processor 2
Processor 2
Processor 1
Low Profile
Low Profile
Low Profile
Half Length x16
Half Length x8
Half Length x16
x16
x16
x16
2
3
NOTE: Both the processors must be installed to use riser 1 slots.
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Table 4. Systems supporting two PCIe expansion cards
Riser
PCIe Slot Processor
Connection
Height
Length
Link
Width
Slot Width
2
1
Processor 1
Processor 2
Processor 1
Low Profile
Low Profile
Full height
Half Length x8
Half Length x16
x16
x16
x16
3
2
Three-fourth x16
Length
NOTE: Only a three-fourth length card is supported for the PCIe expansion card slot (slot 2) on riser
3.
NOTE: For a server with three PCIe cards, only MiniSAS HD third party cards are supported in slot 3.
For a server with two PCIe cards, only MiniSAS HD third party cards are supported in slot 1.
NOTE: You can install expansion cards only on one slot on riser 2.
NOTE: Both the processors must be installed to use the x16 link on the riser 2 slot.
The following table provides a guide for installing expansion cards to ensure proper cooling and
mechanical fit. The expansion cards with the highest priority must be installed first using the slot priority
indicated. All other expansion cards must be installed in the specified card priority and slot priority order.
Table 5. Expansion-card installation priority
Card Priority Card Type
Systems Supporting up to 2
PCIe Expansion Cards
Systems Supporting up to 3 PCIe
Expansion Cards
Slot Priority
Max Allowed
Slot Priority
1
Max Allowed
1
PCIe Bridge
RAID
N/A
N/A
1
1
2
1
3, 1
2
3
40 G NICs
10 Gb NICs
FC16 HBA
FC8 HBA
FC4 HBA
FC16 HBA
1 Gb NICs
Non-RAID
Integrated RAID
NDC
2, 1
1
3,2
1
4
2, 1
2
1
3, 2, 1
3
5
2, 1
3, 2, 1
1
6
2, 1
1
3, 2, 1
3
7
2, 1
1
3, 2, 1
3
8
2,1
1
N/A
N/A
3
9
2, 1
1
3, 2, 1
10
11
12
2
1
N/A
N/A
1
Integrated Slot
Integrated Slot
1
Integrated Slot
Integrated Slot
1
1
Removing an expansion card
Prerequisites
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CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Disconnect any cables connected to the expansion card or expansion card riser.
2. To remove the expansion card, lift the expansion-card latch.
3. Grasp the expansion card by its edges and remove it from the expansion-card connector on the
riser.
4. If you are removing the card permanently, install a metal filler bracket over the empty expansion slot
opening and close the expansion-card latch.
NOTE: You must install a filler bracket over an empty expansion slot to maintain Federal
Communications Commission (FCC) certification of the system. The brackets also keep dust
and dirt out of the system and aid in proper cooling and airflow inside the system.
Figure 32. Removing and installing the expansion card
1. expansion connector
3. expansion-card
2. expansion card latch
4. expansion-card latch
Next steps
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Installing an expansion card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: The expansion-card riser 1 and the x16 link on the riser 2 slot can be used only when both
the processors are installed.
Steps
1. Unpack the expansion card and prepare it for installation.
For instructions, see the documentation accompanying the card.
2. Locate the expansion-card connector on the system board/riser.
3. Open the expansion-card latch and remove the filler bracket.
4. Holding the card by its edges, position the card so that the card-edge connector aligns with the
expansion-card connector.
5. Insert the card-edge connector firmly into the expansion-card connector until the card is fully
seated.
6. Slide the expansion-card latch into position.
7. Close the system.
8. Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
9. Install any device drivers required for the card as described in the documentation for the card.
Removing expansion-card risers
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: The expansion-card riser 1 and the x16 link on the riser 2 slot can be used only when both
the processors are installed.
Steps
1. Holding the touch points, lift the expansion-card riser from the riser connector on the system board.
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Figure 33. Removing and installing the expansion card riser 1
1. expansion-card riser 1
3. riser guide pin
2. connector
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Figure 34. Removing and installing the expansion card riser 3
1. connector
2. expansion card riser 3
3. expansion card release latch
2. If applicable, remove or install an expansion card on the riser.
3. Replace the expansion-card riser.
Next steps
Installing expansion card risers
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. If applicable, reinstall the expansion card(s) into the expansion card riser.
2. Align the expansion-card riser with the connector and the riser guide pin on the system board.
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3. Lower the expansion-card riser into place until the expansion-card riser connector is fully seated in
the connector.
Next steps
2. Install any device drivers required for the card as described in the documentation for the card.
SD vFlash media card
A vFlash SD card is a Secure Digital (SD) card that plugs into the vFlash SD card slot in the system. It
provides persistent on-demand local storage and a custom deployment environment that allows
automation of server configuration, scripts, and imaging. It emulates USB device(s). For more information,
see the Integrated Dell Remote Access Controller User’s Guide at dell.com/esmmanuals.
Replacing a SD vFlash card
Prerequisites
NOTE: This procedure applies only to the 8-hard drive system.
Steps
1. Locate the vFlash media slot on the system.
2. To remove the installed SD vFlash card, push inward on the card to release it and pull the card from
the card slot.
Figure 35. Removing and installing the SD vFlash card
1. SD vFlash card
2. SD vFlash card slot
3. To install the SD vFlash card, with the label side facing up, insert the contact-pin end of the SD card
into the card slot on the module.
NOTE: The slot is keyed to ensure correct insertion of the card.
4. Press inward on the card to lock it into the slot.
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Internal dual SD module
The Internal Dual SD Module (IDSDM) card provides two SD card slots. This card offers the following
features:
•
Dual card operation — maintains a mirrored configuration by using SD cards in both the slots and
provides redundancy.
NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of
System Setup, the information is replicated from one SD card to another.
•
Single card operation — single card operation is supported, but without redundancy.
Removing the internal dual SD module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Locate the internal dual SD module on the system board.
2. If installed, remove the SD card(s).
3. Hold the plastic pull tab and pull the dual SD module out of the chassis.
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Figure 36. Removing and installing the Internal Dual SD Module (IDSDM)
1. Internal Dual SD module
3. SD card (2)
2. LED status indicator (2)
4. SD card slot 2
5. SD card slot 1
6. IDSDM connector
The following table describes the IDSDM indicator codes.
Convention
IDSDM indicator code
Green
Description
A
B
C
Indicates that the card is online
Indicates rebuild or activity
Flashing green
Flashing amber
Indicates card mismatch or that the card has
failed
D
Amber
Indicates that the card is offline, has failed, or is
write protected
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Convention
IDSDM indicator code
Description
E
Not lit
Indicates that the card is missing or is booting
Next steps
Installing the internal dual SD module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Locate the IDSDM connector on the system board. To locate the IDSDM connector, see .
2. Align the connectors on the system board and the dual SD module.
3. Push the dual SD module until it is firmly seated on the system board.
Next steps
1. Install the SD card(s).
NOTE: Temporarily label each SD card with its corresponding slot before removal. Replace the
SD card(s) into the same slots.
Internal SD card
Removing an internal SD Card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
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Steps
Locate the SD card slot on the internal dual SD module or the backplane expander board and press
inward on the card to release it from the slot and remove the card.
Next steps
Installing an internal SD card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: To use an SD card with your system, ensure that the internal SD card port is enabled in the
System Setup.
Steps
1. Locate the SD card connector on the internal dual SD module or the backplane expander board.
With the label side facing up, insert the contact-pin end of the card into the slot.
NOTE: The slot is keyed to ensure correct insertion of the card.
2. Press the card into the card slot to lock it into place.
Next steps
Integrated storage controller card
Your system includes a dedicated expansion-card slot on the system board for an integrated controller
card. The integrated storage controller card provides the integrated storage subsystem for your system’s
internal hard drives. The controller supports SAS and SATA hard drives and also enables you to set up the
hard drives in RAID configurations as supported by the version of the storage controller included with
your system.
Removing the integrated storage controller card
Prerequisites
3. Remove the cooling shroud.
4. Remove the expansion-card riser 1.
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5. Keep the #2 Phillips screwdriver handy.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Loosen the screws that secure the integrated storage controller cable to the integrated storage-
controller card connector on the system board.
2. Lift the integrated storage controller cable out.
3. Lift one end of the card and angle it to disengage the card from the integrated storage-controller
card holder on system board.
4. Lift the card out of the chassis.
Figure 37. Removing and installing the integrated storage controller card
1. integrated storage controller cable
2. integrated storage controller card
3. integrated storage-controller card
connector on the system board
4. integrated storage controller card
holder
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Next steps
1. Replace the expansion-card riser 1.
2. Replace the cooling shroud.
Installing the integrated storage controller card
Prerequisites
3. Remove the cooling shroud.
4. Remove the expansion-card riser 1.
5. Keep the #2 Phillips screwdriver handy.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Align the end of the integrated storage-controller card opposite the connector with the integrated
storage-controller card holder.
2. Lower the connector side of the integrated storage-controller card into the integrated storage-
controller card connector on the system board.
Ensure that the tabs on the system board align with the screw holes on the integrated storage-
controller card.
3. Align the screws on the integrated storage-controller card cable with the screw holes on the
connector.
4. Tighten the screws to secure the integrated storage-controller card cable with the integrated
storage-controller card connector on the system board.
Next steps
1. Replace the expansion-card riser 1.
2. Replace the cooling shroud.
Network daughter card
CAUTION: If the GPU card is installed, you cannot install the 10 GbE network daughter card.
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Removing the network daughter card
Prerequisites
3. Keep the #2 Philips screwdriver handy.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Remove the expansion-card riser 3.
2. Using a #2 Phillips screwdriver, loosen the two captive screws that secure the network daughter card
to the system board.
3. Hold the network daughter card by the edges on either side of the touch points and lift to remove it
from the connector on the system board.
4. Slide the network daughter card away from the back of the system until the Ethernet connectors are
clear of the slot in the back panel.
5. Lift the network daughter card out of the system.
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Example
Figure 38. Removing and installing the network daughter card
1.
3.
5.
captive screw socket (2)
captive screw (2)
2.
4.
6.
connector on the system board
touch point (2)
network daughter card
back panel slots for Ethernet connectors
Installing the network daughter card
Prerequisites
3. Keep the #1 Philips screwdriver handy.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
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NOTE: If the server has three PCIe cards, ensure that you install the PCIe cooling shroud in your
system.
Steps
1. Angle the card so that the Ethernet connectors fit through the slot in the back panel.
2. Align the captive screws at the back-end of the card with the screw holes on the system board.
3. Press the touch point on the card to ensure that the connector on the card is in contact with the
connector on the system board.
4. Using a #2 Phillips screwdriver, tighten the two captive screws to secure the network daughter card
to the system board.
5. Install the expansion-card riser 3.
Next steps
Processors
Use the following procedures when:
•
•
Installing an additional processor
Replacing a processor
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor
socket.
Removing a processor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor
socket.
2. Keep the #2 Phillips screwdriver handy.
3. If you are upgrading your system, download the latest system BIOS version from dell.com/support
and follow the instructions included in the compressed download file to install the update on your
system.
NOTE: You can update the system BIOS using the Lifecycle Controller.
5. If installed, remove the full-length PCIe card(s).
6. Remove the cooling shroud.
WARNING: The heat sink and processor are hot to the touch for some time after the system has
been powered down. Allow the heat sink and processor to cool before handling them.
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CAUTION: Never remove the heat sink from a processor unless you intend to remove the
processor. The heat sink is necessary to maintain proper thermal conditions.
Steps
1. To remove the heat sink:
a. Loosen one of the screws that secure the heat sink to the system board.
Wait 30 seconds for the heat sink to loosen from the processor.
b. Remove the screw diagonally opposite the screw you first removed.
c. Repeat the procedure for the remaining two screws.
d. Remove the heat sink.
Figure 39. Removing and installing a processor heat sink
1. captive screw (4)
3. processor socket
2. heat sink
4. slot (4)
CAUTION: The processor is held in its socket under strong pressure. Be aware that the
release lever can spring up suddenly if not firmly grasped.
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Figure 40. Processor shield
1. close first socket release lever
2. lock icon
3. processor
4. open first socket release lever
5. unlock icon
2. To remove the processor:
a. Release the open first socket-lever near the unlock icon
by pushing the lever down and out
from under the tab.
b. Similarly, release the close first socket-release lever near the lock icon
by pushing the lever
down and out from under the tab. Lift the lever 90 degrees upward.
c. Lower the open first socket-release lever to lift the processor shield.
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Figure 41. Removing and installing a processor
1. close first socket-release lever
3. processor
2. pin-1 indicator of processor
4. slot (4)
5. processor shield
7. socket
6. open first socket-release lever
8. socket keys (4)
d. Hold the tab on the processor shield and lift the processor shield until the open first socket-
release lever lifts up.
CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to
bend the pins in the socket when removing the processor out of the socket.
e. Lift the processor out of the socket and leave the open first socket-release lever up.
NOTE: If you are permanently removing the processor, you must install a socket protective
cap in the vacant socket to protect the socket pins and keep the socket free of dust.
NOTE: After removing the processor, place it in an anti-static container for reuse, return, or
temporary storage. Do not touch the bottom of the processor. Touch only the side edges of
the processor.
Next steps
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Installing a processor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
2. Keep the #2 Phillips screwdriver handy.
3. If you are upgrading your system, download the latest system BIOS version from dell.com/support
and follow the instructions included in the compressed download file to install the update on your
system.
NOTE: You can update the system BIOS using the Lifecycle Controller.
5. Remove the cooling shroud.
WARNING: The heat sink and processor are hot to the touch for some time after the system
has been powered down. Allow the heat sink and processor to cool before handling them.
CAUTION: Never remove the heat sink from a processor unless you intend to remove the
processor. The heat sink is necessary to maintain proper thermal conditions.
NOTE: If you are installing a single processor, it must be installed in socket CPU1.
Steps
1. Remove the heat sink.
2. Unpack the new processor.
If the processor has previously been used in a system, remove any remaining thermal grease from
the processor using a lint-free cloth.
3. Locate the processor socket.
4. If applicable, remove the socket protective cap.
5. Release the open first socket-release lever near the unlock icon
by pushing the lever down and
out from under the tab.
6. Similarly, release the close first socket-release lever near the lock icon
by pushing the lever down
and out from under the tab. Lift the lever 90 degrees upward.
7. Hold the tab near the lock symbol on the processor shield and lift it up and out of the way.
8. To install the processor in the socket:
CAUTION: Positioning the processor incorrectly can permanently damage the system board
or the processor. Be careful not to bend the pins in the socket.
CAUTION: While removing or reinstalling the processor, wipe your hands of any
contaminants. Contaminants on the processor pins such as thermal grease or oil can damage
the processor.
a. Align the processor with the socket keys.
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CAUTION: Do not use force to seat the processor. When the processor is positioned
correctly, it engages easily into the socket.
b. Align the pin-1 indicator of the processor with the triangle on the socket .
c. Place the processor on the socket such that the slots on the processor align with the socket keys.
CAUTION: Do not use force to seat the processor. When the processor is positioned
correctly, it engages easily into the socket.
d. Close the processor shield.
e. Lower the close first socket-release lever near the lock icon
and push it under the tab to lock
it.
f. Similarly, lower the open first socket-release lever near the unlock icon
and push it under the
tab to lock it.
9. To install the heat sink:
a. If applicable, remove the existing thermal grease from the heat sink using a clean lint-free cloth.
b. Apply thermal grease on the top of the processor. Use the thermal-grease syringe included with
your processor kit to apply the grease in a thin spiral on the top of the processor as shown in the
figure.
CAUTION: Applying too much thermal grease can result in excess grease coming in
contact with and contaminating the processor socket.
Figure 42. Applying thermal grease on the top of the processor
1. processor
2. thermal grease
3. thermal-grease syringe
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NOTE: The thermal-grease is intended for one-time use only. Dispose of the syringe after
you use it.
c. Place the heat sink onto the processor.
d. Tighten the four screws to secure the heat sink to the system board.
NOTE: Tighten the screws diagonally opposite to each other. Do not over-tighten the heat
sink retention screws when installing the heat sink. To prevent over-tightening, tighten the
retention screw until resistance is felt, and stop once the screw is seated. The screw tension
should be no more than 6 in-lb (6.9 kg-cm).
Next steps
1. Install the cooling shroud.
3. While booting, press <F2> to enter the System Setup and check that the processor information
matches the new system configuration.
4. Run the system diagnostics to verify that the new processor operates correctly.
Power supply units
Your system supports one of the following:
•
•
•
Two 495 W, 750 W, or 1100 W AC power supply modules or
Two 1100 W DC power supply modules or
Two 750 W mixed mode power supply modules
NOTE: Titanium power supply unit is nominally rated for 200 VAC to 240 VAC input only.
NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – with redundancy or
2+0 – without redundancy) is configured in system BIOS. In redundant mode, power is supplied to
the system equally from both PSUs when Hot Spare is disabled. When Hot Spare is enabled, one of
the PSUs will be put into standby when system utilization is low in order to maximize efficiency.
NOTE: If two power supply units are used, they must be of the same maximum output power.
NOTE: For AC power supply units, use only power supply units with the Extended Power
Performance (EPP) label on the back. Mixing power supply units from previous generations of
servers can result in a power supply unit mismatch condition or failure to power on.
Hot Spare feature
Your system supports the Hot Spare feature that significantly reduces the power overhead associated
with power supply redundancy.
When the Hot Spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The
active PSU supports 100% of the load, thus operating at higher efficiency. The PSU in the sleep state
monitors output voltage of the active PSU. If the output voltage of the active PSU drops, the PSU in the
sleep state returns to an active output state.
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If having both PSUs active is more efficient than having one PSU in a sleep state, the active PSU can also
activate a sleeping PSU.
The default PSU settings are as follows:
•
•
If the load on the active PSU is more than 50%, then the redundant PSU is switched to the active state.
If the load on the active PSU falls below 20%, then the redundant PSU is switched to the sleep state.
You can configure the Hot Spare feature by using the iDRAC settings. For more information on iDRAC
settings, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/support/home.
Removing the power supply unit blank
If you are installing a second power supply unit, remove the power supply unit blank in the bay by
pulling the blank outward.
CAUTION: To ensure proper system cooling, the power supply blank must be installed in the
second power supply bay in a non-redundant configuration. Remove the power supply blank
only if you are installing a second power supply.
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Figure 43. Removing and installing the power supply blank
1. power supply blank
2. power supply bay
Installing the power supply unit blank
Install the power supply unit blank only in the second power supply unit bay.
To install the power supply unit blank, align the blank with the power supply unit bay and push it into
the chassis until it clicks into place.
Removing an AC power supply unit
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: The system requires one power supply for normal operation. On power-redundant
systems, remove and replace only one power supply at a time in a system that is powered on.
NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with
power supply removal. For information about the cable management arm, see the system’s rack
documentation.
Steps
1. Disconnect the power cable from the power source and from the power supply unit you intend to
remove and remove the cables from the strap.
2. Press the release latch and slide the power supply unit out of the chassis.
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Figure 44. Removing and installing an AC power supply unit
1. release latch
2. power supply unit cable connector
4. connector
3. power supply unit
5. power supply unit handle
Installing an AC power supply unit
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Verify that the power supply unit being installed is of the same type and has the same maximum
output power as the existing power supply unit.
NOTE: The maximum output power (shown in watts) is listed on the PSU label.
2. If installed, remove the power supply unit blank.
3. Slide the new power supply unit into the chassis until the power supply unit is fully seated and the
release latch snaps into place.
NOTE: If you unlatched the cable management arm, re-latch it. For information about the cable
management arm, see the system’s rack documentation.
4. Connect the power cable to the power supply unit and plug the cable into a power outlet.
CAUTION: When connecting the power cable, secure the cable with the strap.
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NOTE: When installing, hot-swapping, or hot-adding a new power supply unit, wait for 15
seconds for the system to recognize the power supply unit and determine its status. The power
supply redundancy may not occur until discovery is complete. Wait until the new power supply
unit is discovered and enabled before you remove the other power supply unit. The power-
supply unit status indicator turns green to signify that the power supply unit is functioning
properly.
Wiring instructions for a DC power supply unit
Your system supports up to two –(48–60) V DC power supplies (when available).
WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must
perform all connections to DC power and to safety grounds. Do not attempt connecting to DC
power or installing grounds yourself. All electrical wiring must comply with applicable local or
national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
CAUTION: Wire the unit with copper only, unless otherwise specified, use only 10 American Wire
Gauge (AWG) wire rated minimum 90 ºC for source and return. Protect the –(48–60) V DC (1
wire) with a branch circuit over-current protection rated 50 A for DC with a high interrupt
current rating.
CAUTION: Connect the equipment to a –(48–60) V DC supply source that is electrically isolated
from the AC source (reliably grounded –(48–60) V DC SELV source). Ensure that the –(48–60) V
DC source is efficiently secured to earth (ground).
NOTE: A readily accessible disconnect device that is suitably approved and rated shall be
incorporated in the field wiring.
Input requirements
•
•
Supply voltage: –(48–60) V DC
Current consumption: 32 A (maximum)
Kit contents
•
•
Dell part number 6RYJ9 terminal block or equivalent (1)
#6-32 nut equipped with lock washer (1)
Required tools
Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper
wire
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding)
Required wires
•
•
•
One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC]
One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return)
One UL 10 AWG, 2 m maximum green/yellow, green with a yellow stripe, stranded wire (safety
ground)
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Removing a DC power supply unit
Prerequisites
WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must
perform all connections to DC power and to safety grounds. Do not attempt connecting to DC
power or installing grounds yourself. All electrical wiring must comply with applicable local or
national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
CAUTION: The system requires one power supply for normal operation. On power-redundant
systems, remove and replace only one power supply at a time in a system that is powered on.
NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with
power supply removal. For information about the cable management arm, see the system’s rack
documentation.
Steps
1. Disconnect the power wires from the power source and the connector from the power supply you
intend to remove.
2. Disconnect the safety ground wire.
3. Press the release latch and slide the power supply out of the chassis.
Figure 45. Removing and installing a DC power supply
1. release latch
2. power supply status indicator
4. connector
3. power supply
5. power supply handle
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Installing a DC power supply unit
Prerequisites
WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must
perform all connections to DC power and to safety grounds. Do not attempt connecting to DC
power or installing grounds yourself. All electrical wiring must comply with applicable local or
national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
Steps
1. Verify that both the power supplies are of the same type and have the same maximum output power.
NOTE: The maximum output power (shown in watts) is listed on the PSU label.
2. If installed, remove the power supply blank.
3. Slide the new power supply unit into the chassis until the power supply unit is fully seated and the
release latch snaps into place.
NOTE: If you unlatched the cable management arm, relatch it. For information about the cable
management arm, see the system’s rack documentation.
4. Connect the safety ground wire.
5. Install the DC power connector in the power supply unit.
CAUTION: When connecting the power wires, secure the wires with the strap to the power
supply handle.
6. Connect the wires to a DC power source.
NOTE: When installing, hot-swapping, or hot-adding a new power supply, wait for 15 seconds
for the system to recognize the power supply and determine its status. The power-supply
status indicator turns green to signify that the power supply is functioning properly.
System battery
Replacing the system battery
Prerequisites
3. Remove the cooling shroud.
WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the
battery only with the same or equivalent type recommended by the manufacturer. For more
information, see the safety information that shipped with your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
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Steps
CAUTION: To avoid damage to the battery connector, you must firmly support the connector
while installing or removing a battery.
2. Place your finger between the securing tabs at the negative side of the battery connector and lift the
battery out of the socket.
Figure 46. Removing the system battery
1. positive side of the battery connector
2. system battery
3. negative side of the battery connector
3. To install a new system battery, hold the battery with the "+" facing up and slide it under the securing
tabs.
4. Press the battery into the connector until it snaps into place.
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Figure 47. Installing the system battery
1. system battery
2. positive side of the battery connector
Next steps
1. Install the cooling shroud.
3. While booting, press <F2> to enter the System Setup and ensure the battery is operating properly.
4. Enter the correct time and date in the System Setup Time and Date fields.
5. Exit the System Setup.
Hard-drive backplane
Depending on your configuration,
8–Hard-drive
system
2.5 inch (x4) SAS/SATA backplane
supports
10–Hard-drive
system
supports
2.5 inch (x10) SAS/SATA backplane that supports X10 and 4 (PCIe SSDs) + 6
1.8 inch (x24) SAS/SATA backplane
24–Hard-drive
system
supports
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Removing the hard-drive backplane
Prerequisites
3. Remove all hard drives.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To prevent damage to the hard drives and hard-drive backplane, you must remove the
hard drives from the system before removing the hard-drive backplane.
CAUTION: You must note the number of each hard drive and temporarily label them before
removal so that you can replace them in the same locations.
Steps
1. Disconnect the SAS/SATA/SSD data cable(s) and power cable from the backplane.
2. If applicable, disconnect the power/data cable from the optical drive.
3. Push the backplane blue release tabs in the direction of the arrows and lift the backplane upwards.
4. Pull the backplane away from the system until the securing slots on the backplane are free from the
tabs on the chassis.
Figure 48. Removing and installing the 2.5 Inch (x8) hard-drive backplane
1. backplane
2. backplane signal cable
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3. backplane signal cable
4. SAS A cable
6. SAS B cable
5. release tabs (2)
7. SAS hard-drive connector on backplane
Figure 49. Cabling diagram—2.5 Inch (x8) systems
1. SAS backplane
2. signal connector on system board
4. SAS A connector on system board
3. system board
5. SAS B connector on system board
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Figure 50. Removing and installing the 2.5 Inch (x10) hard-drive backplane
1. SD signal cable
3. SAS cables(2)
5. guide pin
2. SD signal cable connector
4. SAS cable connector (2)
6. guide pin slot
7. hard-drive connector
8. SAS backplane
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Figure 51. Cabling diagram—2.5 Inch (x10) systems
1. SAS backplane expander card
2. signal cable connector on the system
board
3. system board
4. integrated storage controller card
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Figure 52. Removing and installing the 1.8 Inch (x24) hard-drive backplane
1. SD signal cable (3)
3. SAS cables(4)
5. guide pin
2. SD signal cable connector (2)
4. SAS cable connector (4)
6. guide pin slot
7. SAS backplane
8. release tab (2)
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Figure 53. Cabling diagram—1.8 Inch (x24) systems
1. SAS backplane
2. SD signal cable connector
3. SAS backplane expander card
4. SD signal cable connector
6. system board
5. SD signal cable connector
7. integrated storage controller card
8. SAS connector on system board
9. SAS connector on system board
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Installing the hard-drive backplane
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Use the hooks on the chassis as guides to align the hard-drive backplane.
2. Lower the hard-drive backplane until the release tabs snap into place.
3. Connect the SAS/SATA/SSD data, signal, and power cable(s) to the backplane.
Next steps
1. Install the hard drives in their original locations.
Control panel assembly
Removing the control panel board–8 hard drive system
Prerequisites
3. Keep the #2 Philips screwdriver ready.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: The display module connector is a ZIF (zero insertion force) connector. Ensure that the
locking tab on the connector is released before removal and insertion. The locking tab must be
engaged after insertion.
Steps
1. Disconnect the control panel and display module cables from the control panel board.
2. Using a #2 Phillips screwdriver, remove the two screws that secure the control panel board to the
chassis.
3. Slide the control panel board toward the back and out of the system.
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Figure 54. Removing and installing the control panel board
1. control panel board
3. control-panel cable
2. screws (2)
4. display module cable
Installing the control panel board–8 hard drive system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Keep the #2 Philips screwdriver ready.
Steps
1. Align the screw holes on the control panel board with the standoffs on the chassis.
2. Using a #2 Phillips screwdriver, replace the two screws that secure the control panel board to the
chassis.
CAUTION: The display module connector is a ZIF (zero insertion force) connector. Ensure
that the locking tab on the connector is released before removal and insertion. The locking
tab must be engaged after insertion.
3. Connect control panel and display module cables to the control panel board.
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4. If required, route the power/data cables along the chassis wall.
Next steps
Removing the control panel–8 hard–drive system
Prerequisites
3. Keep the #1 Philips screwdriver ready.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: The display module connector is a ZIF (zero insertion force) connector. Ensure that the
locking tab on the connector is released before removal and insertion. The locking tab must be
engaged after insertion.
Steps
1. Disconnect the display module cable from the control panel board.
2. Using a #1 Philips screwdriver, remove the screw (located at the bottom of the chassis) that secures
the control module to the chassis.
NOTE: Apart from the screw, the control panel has three tabs (one on the left and two tabs on
top) that secure it to the chassis.
CAUTION: Applying excessive force while pulling upward may damage the control panel.
3. Hold the top edge of the control panel at the corners and pull upward until the control panel tabs are
released.
4. Hold the right edge of the control panel and rotate it toward the left until it is released from the
chassis.
5. Pull the control panel away from the chassis.
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Figure 55. Removing and installing the control panel
1. control panel
2. notch on chassis front wall (2)
4. display module cable
3. display module ZIF connector
Installing the control panel–8 hard drive system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Keep the #1 Philips screwdriver ready.
Steps
1. Slide the left side of the control panel into the chassis so that the left tab on the control panel aligns
with the slot on the chassis wall and the top left tab aligns with the slot on the top of the chassis.
2. Pull the display module cable through the opening and into the chassis.
3. Push the right side of the control panel until the top right tab aligns with the top of the chassis and
the panel snaps into place.
4. Using a #1 Philips screwdriver, replace the screw (located at the bottom of the chassis) that secures
the control module to the chassis.
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CAUTION: The display module connector is a ZIF (zero insertion force) connector. Ensure
that the locking tab on the connector is released before removal and insertion. The locking
tab must be engaged after insertion.
5. Connect the display module cable to the control panel board.
Next steps
Removing the control panel–10 hard–drive and 24–hard drive system
Prerequisites
3. Keep the #1 Philips screwdriver ready.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Using a #1 Philips screwdriver, remove the screw (located at the bottom of the chassis) that secures
the control panel to the chassis.
2. Remove the control panel cable from the connectors on the system board (J_CP and J_FP_USB) and
the hard-drive expander card.
NOTE: To locate the connectors on the system board, see System Board Connectors.
3. Press the control panel latch and slide the control panel out of the chassis.
4. Disconnect the control panel cable from the control panel.
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Next steps
Figure 56. Removing and installing the control panel
1.
control panel release latch
2.
4.
cable securing clip
3.
control panel cable connecting to system
board
J_FP_USB connector cable
5.
screw
6.
control panel
Installing the control panel–10 hard–drive system and 24 hard–drive system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Keep the #1 Philips screwdriver ready.
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Steps
1. Route the control panel cable through the chassis and connect the control panel cable to the
control panel.
2. Push the control panel into the chassis till it snaps into place.
3. Using a #1 Philips screwdriver, replace the screw (located at the bottom of the chassis) that secures
the control panel to the chassis.
4. Locate the connectors J_CP and J_FP_USB on the system board.
NOTE: To locate the connectors on the system board, see System Board Connectors.
5. Connect the control panel cable to the connectors on the system board (J_CP and J_FP_USB) and
the hard-drive expander card.
NOTE: Ensure that the control panel cable inside the system is routed along the chassis wall
and secured using the cable securing bracket.
Next steps
VGA Module
NOTE: Only the 8-hard drive system has a VGA module on the front panel.
Removing the VGA module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: This procedure applies only to the 8-hard drive system.
CAUTION: The display module connector is a ZIF (zero insertion force) connector. Ensure that the
locking tab on the connector is released before removal and insertion. The locking tab must be
engaged after insertion.
Steps
1. Disconnect the display module cable from the control panel board.
2. Remove the control panel.
3. Disconnect the VGA module cable from the VGA module.
4. Using a #2 Philips screwdriver, remove the screw that secures the VGA module to the chassis.
5. Slide the VGA module out of the chassis.
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Figure 57. Removing and Installing the VGA Module
1. screw
2. VGA module cable
4. control panel
3. VGA module
Installing the VGA module
Prerequisites
NOTE: This procedure applies only to the 8-hard drive system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Push the VGA module into the chassis and align the threaded screw hole on the VGA module with
the screw hole on the chassis.
2. Using a #2 Philips screwdriver, replace the screw (at the bottom of the chassis) that secures the VGA
module to the chassis.
3. Replace the control panel.
4. Connect the VGA module cable to the VGA module.
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CAUTION: The display module connector is a ZIF (zero insertion force) connector. Ensure
that the locking tab on the connector is released before removal and insertion. The locking
tab must be engaged after insertion.
5. Connect the display module cables to the control panel board.
Next steps
System board
Removing the system board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may
be prompted to create a recovery key during program or System Setup. Be sure to create and
safely store this recovery key. If you replace this system board, you must supply the recovery key
when you restart your system or program before you can access the encrypted data on your hard
drives.
CAUTION: Do not attempt to remove the TPM plug-in module from the motherboard. Once the
TPM plug-in module is installed, it is cryptographically bound to that specific motherboard. Any
attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and it
cannot be re-installed or installed on another motherboard.
3. Remove the following:
a. cooling shroud
b. memory modules
c. cooling fans
d. power supply(s)
e. all expansion-card risers and expansion cards
WARNING: The heat sink is hot to touch for some time after the system has been
powered down. Ensure that you do not touch the heat sink(s) while removing the
system board.
f.
heat sink(s)/heat-sink blanks and processors(s)/processor blanks
CAUTION: To prevent damage to the processor pins when replacing a faulty system
board, ensure that you cover the processor socket with the processor protective cap.
g. integrated storage controller card
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h. network daughter card
i.
j.
internal dual SD module
internal USB key (if installed)
k. hot-swap hard drives
l. hard-drive backplane
CAUTION: To avoid damaging the mini SAS cable and connector, follow the correct
procedure when removing the mini SAS cable from the system board.
Steps
1. Disconnect the mini SAS cable from the system board:
a. Push the mini SAS cable connector to slide it further into the connector on the system board.
b. Press down and hold the metal tab on the mini SAS cable connector.
c. Pull the mini SAS cable out of the connector on the system board.
2. Disconnect all other cables from the system board.
CAUTION: Take care not to damage the system identification button while removing the
system board from the chassis.
3. Grasp the system-board holder, lift the blue release pin, slide the system board toward the front of
the system, and lift the system board out of the chassis.
CAUTION: Do not lift the system board by holding a memory module, processor, or other
components.
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Figure 58. Removing and Installing the System Board
1. system board holder
3. release pin
2. system-board
Installing the system board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
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Steps
1. Unpack the new system board assembly.
CAUTION: Do not lift the system board by holding a memory module, processor, or other
components.
CAUTION: Take care not to damage the system identification button while placing the
system board into the chassis.
2. Hold the touch points and lower the system board into the chassis.
3. Push the system board toward the back of the chassis until the board is seated correctly.
Next steps
2. Replace the following:
a. cable retention bracket
b. PCIe card holder
c. integrated storage controller card
d. internal USB key (if installed)
e. internal dual SD module
f.
all expansion-card risers
g. heat sink(s)/heat-sink blank(s) and processors(s)/processor blank(s)
h. memory modules and memory module blanks
i.
j.
network daughter card
cooling-fan assembly
k. cooling shroud
l. power supply unit(s)
3. Reconnect all cables to the system board.
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured
using the cable securing bracket.
5. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell
Remote Access Controller User's Guide, at dell.com/esmmanuals.
6. Ensure that you:
a.
b. If the service tag is not backed up in the backup flash device, enter the system service tag
c. Update the BIOS and iDRAC versions.
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Entering the system Service Tag using System Setup
If you know the system Service Tag, use System Setup menu to enter the Service Tag.
About this task
NOTE: This procedure should be followed if Easy Restore fails to populate the service tag.
Steps
1. Turn on the system.
2. Press <F2> to enter System Setup.
3. Click Service Tag Settings.
4. Enter the Service Tag.
NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you
enter the correct Service Tag. Once the Service Tag is entered, it cannot be updated or
changed.
5. Click Ok.
6. Import your new or existing iDRAC Enterprise license.
For more information, see Integrated Dell Remote Access Controller User's Guide, at dell.com/
esmmanuals.
Restoring the Service Tag using the Easy Restore feature
Use the Easy Restore feature if you do not know the Service Tag of your system. The Easy Restore feature
allows you to restore your system’s Service Tag, license, UEFI configuration, and the system configuration
data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS
detects a new system board and the Service Tag in the backup flash device, BIOS prompts the user to
restore the backup information.
1. Turn on the system.
If BIOS detects a new system board, and if the Service Tag is present in the backup flash device, BIOS
displays the Service Tag, the status of the license, and the UEFI Diagnostics version.
2. Perform one of the following steps:
•
•
•
Press Y to restore the Service Tag, license, and diagnostics information.
Press N to navigate to the Lifecycle Controller based restore options.
Press <F10> to restore data from a previously created Hardware Server Profile.
After the restore process is complete, BIOS prompts to restore the system configuration data.
3. Perform one of the following steps:
•
•
Press Y to restore the system configuration data.
Press N to use the default configuration settings.
After the restore process is complete, the system restarts.
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Trusted Platform Module
The Trusted Platform Module (TPM) is used to generate or store keys, protect or authenticate passwords,
and create or store digital certificates. TPM can also be used to enable the BitLocker hard drive
encryption feature in Windows Server.
CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board.
Once the TPM is installed, it is cryptographically bound to that specific system board. Any
attempt to remove an installed TPM breaks the cryptographic binding, and it cannot be re-
installed or installed on another system board.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
Installing the Trusted Platform Module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Locate the TPM connector on the system board.
2. Align the edge connectors on the TPM with the slot on the TPM connector.
3. Insert the TPM into the TPM connector such that the plastic bolt aligns with the slot on the system
board.
4. Press the plastic bolt until the bolt snaps into place.
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Figure 59. Installing the TPM
1. TPM
2. TPM connector
4. plastic bolt
3. slot on the TPM connector
5. slot on the system board
Re-enabling the TPM for BitLocker users
Initialize the TPM.
For more information on initializing the TPM, see http://technet.microsoft.com/en-us/library/
cc753140.aspx.
The TPM Status changes to Enabled, Activated.
Re-enabling the TPM for TXT users
1. While booting your system, press <F2> to enter System Setup.
2. In the System Setup Main Menu, click System BIOS → System Security Settings.
3. In the TPM Security option, select On with Pre-boot Measurements.
4. In the TPM Command option, select Activate.
5. Save the settings.
6. Restart your system.
7. Enter System Setup again.
8. In the System Setup Main Menu, click System BIOS → System Security Settings.
9. In the Intel TXT option, select On.
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5
Troubleshooting your system
Safety first—for you and your system
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Troubleshooting system startup failure
If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot
Manager, the system stops responding. You must boot to the same boot mode in which you installed the
operating system.
For all other startup issues, note the system messages that appear on the screen.
Troubleshooting external connections
Ensure that all external cables are securely attached to the external connectors on your system before
troubleshooting any external devices.
Troubleshooting the video subsystem
1. Check the power connections to the monitor.
2. Check the video interface cabling from the system to the monitor.
3. Run the appropriate diagnostic test.
If the tests run successfully, the problem is not related to video hardware.
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Troubleshooting a USB device
About this task
Follow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 7.
Steps
1. Disconnect the keyboard and/or mouse cables from the system and reconnect them.
2. If the problem persists, connect the keyboard and/or mouse to another USB port on the system.
3. If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning
USB ports are enabled.
NOTE: Older operating systems may not support USB 3.0.
4. Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved.
5. In iDRAC Settings Utility, ensure USB Management Port Mode is configured as Automatic or
Standard OS Use.
6. If the problem is not resolved, replace the keyboard and/or mouse with a working keyboard or
mouse.
If the problem is not resolved, proceed to the next step to troubleshoot other USB devices attached
to the system.
7. Turn off all attached USB devices, and disconnect them from the system.
8. Restart the system.
9. If your keyboard is functioning, enter System Setup, verify that all USB ports are enabled on the
Integrated Devices screen.
10. Check if USB 3.0 is enabled in System Setup. If it is enabled, disable it and restart your system.
If your keyboard is not functioning, you can use remote access to enable or disable the USB options.
11. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the
BIOS to the default settings.
12. In the IDRAC Settings Utility, ensure USB Management Port Mode is configured as Automatic or
Standard OS Use.
13. Reconnect and power on each USB device one at a time.
14. If a USB device causes the same problem, turn off the device, replace the USB cable with a known
good cable, and turn on the device.
Next steps
Troubleshooting iDRAC Direct (USB XML configuration)
For information on USB storage device and server configuration, see the Integrated Dell Remote Access
Controller User's Guide at dell.com/esmanuals.
Steps
1. Ensure your USB storage device is connect to the front USB Management Port, identified by
icon.
2. Ensure your USB storage device is configured with an NTFS or a FAT32 file system with only one
partition.
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3. Verify that the USB storage device is configured correctly. For more information on configuring the
USB storage device, see the Integrated Dell Remote Access Controller User's Guide at dell.com/
esmanuals.
4. In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or
iDRAC Direct Only.
5. Make sure the iDRAC Managed: USB XML Configuration option is either Enabled or Enabled only
when the server has default credential settings.
6. Remove and re-insert the USB storage device.
7. If import operation does not work, try with a different USB storage device.
Next steps
Troubleshooting iDRAC Direct (laptop connection)
For information on USB laptop connection and server configuration, see the Integrated Dell Remote
Access Controller User's Guide at dell.com/esmanuals.
Steps
1. Make sure your laptop is connected to the front USB Management Port, identified by
icon with
a USB Type A/A cable.
2. In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or
iDRAC Direct Only.
3. If the laptop is running the Windows operating system, ensure the iDRAC Virtual USB NIC device
driver is installed.
4. If the driver is installed, ensure you are not connected to any network through WiFi or cabled
ethernet as iDRAC Direct uses a non-routable address.
Next steps
Troubleshooting a serial I/O device
Steps
1. Turn off the system and any peripheral devices connected to the serial port.
2. Swap the serial interface cable with a working cable, and turn on the system and the serial device.
If the problem is resolved, replace the interface cable with a known good cable.
3. Turn off the system and the serial device, and swap the serial device with a comparable device.
4. Turn on the system and the serial device.
Next steps
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Troubleshooting a NIC
Steps
1. Run the appropriate diagnostic test. See Using System Diagnostics for available diagnostic tests.
2. Reboot the system and check for any system messages pertaining to the NIC controller.
3. Check the appropriate indicator on the NIC connector:
•
•
If the link indicator does not light, check all cable connections.
If the activity indicator does not light, the network driver files might be damaged or missing.
Remove and reinstall the drivers if applicable. See the NIC's documentation.
•
•
If applicable, change the autonegotiation setting.
Use another connector on the switch or hub.
4. Ensure that the appropriate drivers are installed and the protocols are bound. See the NIC's
documentation.
5. Enter the System Setup and confirm that the NIC ports are enabled on the Integrated Devices
screen.
6. Ensure that the NICs, hubs, and switches on the network are all set to the same data transmission
speed and duplex. See the documentation for each network device.
7. Ensure that all network cables are of the proper type and do not exceed the maximum length.
Next steps
Troubleshooting a wet system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system cover.
3. Remove the following components from the system:
•
•
•
•
•
•
•
hard drives
hard-drive backplane
USB memory key
hard-drive tray
cooling shroud
expansion-card risers (if present)
expansion cards
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•
•
•
•
•
power supply unit(s)
cooling-fan assembly (if present)
cooling fans
processor(s) and heat sink(s)
memory modules
4. Let the system dry thoroughly for at least 24 hours.
5. Reinstall the components you removed in step 3.
6. Install the system cover.
7. Turn on the system and attached peripherals.
8. If the system starts properly, shut down the system, and reinstall all the expansion cards that you
removed.
Next steps
Troubleshooting a damaged system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system cover.
3. Ensure that the following components are properly installed:
•
•
•
•
•
•
•
•
•
•
Cooling shroud
Expansion-card risers (if present)
Expansion cards
Power supply(s)
Cooling-fan assembly (if present)
Cooling fans
Processor(s) and heat sink(s)
Memory modules
Hard-drive carriers
Hard-drive backplane
4. Ensure that all cables are properly connected.
5. Install the system cover.
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Next steps
Troubleshooting the system battery
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may
lose its system configuration information. This situation is caused by a defective battery.
NOTE: Some software may cause the system time to speed up or slow down. If the system seems
to operate normally except for the time set in System Setup, the problem may be caused by a
software rather than by a defective battery.
Steps
1. Re-enter the time and date in System Setup.
2. Turn off the system, and disconnect it from the electrical outlet for at least one hour.
3. Reconnect the system to the electrical outlet, and turn on the system.
4. Enter System Setup.
If the date and time are not correct in System Setup, check the System Error Log (SEL) for system
battery messages.
Next steps
Troubleshooting power supply units
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Troubleshooting power source problems
1. Press the power button to ensure that your system is turned on. If the power indicator does not light
up when the power button is pressed, press the power button firmly.
2. Plug in another working device to ensure that the system board is not faulty.
3. Ensure that no loose connections exist.
For example, loose power cables.
4. Ensure that the power source meets applicable standards.
5. Ensure that there are no short circuits.
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6. Have a qualified electrician check the line voltage to ensure that it meets the required specifications.
Power supply unit problems
1. Ensure that no loose connections exist.
For example, loose power cables.
2. Ensure that the power supply handle/LED indicates that the power supply is working properly.
3. If you have recently upgraded your system, ensure that the power supply unit has enough power to
support the new system.
4. If you have a redundant power supply configuration, ensure that both the power supply units are of
the same type and wattage.
If the LED You may have to upgrade to a higher wattage power supply unit.
5. Ensure that you use only power supply units with the Extended Power Performance (EPP) label on
the back.
6. Reseat the power supply unit.
NOTE: After installing a power supply unit, allow several seconds for the system to recognize
the power supply unit and determine if it is working properly.
Troubleshooting cooling problems
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Ensure that the following conditions exist:
•
•
•
•
•
System cover, cooling shroud, EMI filler panel, or back-filler bracket is not removed.
Ambient temperature is not too high.
External airflow is not obstructed.
A cooling fan is not removed or has not failed.
The expansion card installation guidelines have been followed.
Additional cooling can be added by one of the following methods:
From the iDRAC Web GUI:
1. Click Hardware → Fans → Setup.
2. From the Fan Speed Offset drop-down list, select the cooling level needed or set the minimum fan
speed to a custom value.
From F2 System Setup
1. Select iDRAC Settings → Thermal, and set a higher fan speed from the fan speed offset or minimum
fan speed.
From RACADM commands
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1. Run the command racadm help system.thermalsettings
For more information, see the Integrated Dell Remote Access Controller User's Guide at dell.com/
esmmanuals.
Troubleshooting cooling fans
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: In the event of a problem with a particular fan, the fan number is referenced by the system’s
management software, allowing you to easily identify and replace the proper fan by noting the fan
numbers on the cooling fan assembly.
Steps
1. Remove the system cover.
2. Reseat the fan or the fan's power cable.
3. Install the system cover.
4. Restart your system.,
Next steps
Troubleshooting system memory
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. If the system is operational, run the appropriate diagnostic test. See Using system diagnostics for
available diagnostic tests.
If diagnostics indicate a fault, follow the corrective actions provided by the diagnostic program.
2. If the system is not operational, turn off the system and attached peripherals, and unplug the system
from the power source. Wait at least 10 seconds, and then reconnect the system to the power
source.
3. Turn on the system and attached peripherals, and note the messages on the screen.
If an error message is displayed indicating a fault with a specific memory module, go to step 12.
4. Enter System Setup, and check the system memory setting. Make any changes to the memory
settings, if needed.
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If the memory settings match the installed memory but the problem still persists, go to step 12.
5. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
6. Remove the system cover.
7. Check the memory channels and ensure that they are populated correctly.
NOTE: See the system event log or system messages for the location of the failed memory
module. Reinstall the memory device.
8. Reseat the memory modules in their sockets.
9. Install the system.
10. Enter System Setup and check the system memory setting.
If the problem is not resolved, proceed with the next step.
11. Remove the system cover.
12. If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace
the module with a known good memory module.
13. To troubleshoot an unspecified faulty memory module, replace the memory module in the first
DIMM socket with a module of the same type and capacity.
If an error message is displayed on the screen, this may indicate a problem with the installed DIMM
type(s), incorrect DIMM installation, or defective DIMM(s). Follow the on-screen instructions to
resolve the problem.
14. Install the system cover.
15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the
front of the system.
16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed.
Next steps
Troubleshooting an internal USB key
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Locate the USB key and reseat it.
5. Install the system cover.
6. Turn on the system and attached peripherals, and check if the USB key is functioning.
7. If the problem is not resolved, repeat step 2 and step 3.
8. Insert a different USB key that you know works properly.
9. Install the system cover.
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Next steps
Troubleshooting an SD card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch
is turned on, the SD card is not writable.
Steps
1. Enter System Setup, and ensure that the Internal SD Card Port is enabled.
2. Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
3. Remove the system cover.
NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the
system. On the next restart, the system displays a message indicating the failure. If redundancy
is enabled at the time of SD card failure, a critical alert will be logged and chassis health will
degrade.
4. Replace the failed SD card with a new SD card.
5. Install the system cover.
6. Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
7. Enter System Setup, and ensure that the Internal SD Card Port and Internal SD Card Redundancy
modes are set to the required modes.
Verify that the correct SD slot is set as Primary SD Card.
8. Check if the SD card is functioning properly.
9. If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the
system will prompt you to perform a rebuild.
NOTE: The rebuild will always be sourced from the primary SD card to the secondary SD card.
Perform the rebuild of the SD card as necessary.
Troubleshooting an optical drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
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Steps
1. Try using a different CD or DVD.
2. Enter the System Setup and ensure that the integrated SATA controller and the drive's SATA port are
enabled.
3. Run the appropriate diagnostic test.
4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
5. If installed, remove the front bezel.
6. Remove the system cover.
7. Ensure that the interface cable is securely connected to the optical drive and to the controller.
8. Ensure that a power cable is properly connected to the drive.
9. Install the system cover.
Next steps
Troubleshooting a tape backup unit
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Use a different tape cartridge.
2. Ensure that the device drivers for the tape backup unit are installed and are configured correctly. See
your tape drive documentation for more information about device drivers.
3. Reinstall the tape-backup software as instructed in the tape-backup software documentation.
4. Ensure that the interface cable of the tape drive is connected to the external port on the controller
card.
5. Perform the following steps to ensure that the controller card is properly installed:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
b. Remove the system cover.
c. Reseat the controller card in the expansion card slot.
d. Install the system cover.
e. Turn on the system and attached peripherals.
Next steps
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Troubleshooting a hard drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you
proceed, back up all files on the hard drive.
Steps
Depending on the results of the diagnostics test, proceed as needed through the following steps.
2. If your system has a RAID controller and your hard drives are configured in a RAID array, perform the
following steps:
a. Reboot the system and press <F10> during system startup to run the Lifecycle Controller, and
then run the Hardware Configuration wizard to check the RAID configuration.
See the Lifecycle Controller documentation or online help for information on RAID configuration.
b. Ensure that the hard drive(s) are configured correctly for the RAID array.
c. Take the hard drive offline and reseat the drive.
d. Exit the configuration utility and allow the system to boot to the operating system.
3. Ensure that the required device drivers for your controller card are installed and are configured
correctly. See the operating system documentation for more information.
4. Reboot the system and enter System Setup.
5. Verify that the controller is enabled and the drives are displayed in System Setup.
Next steps
Troubleshooting a storage controller
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: When troubleshooting a SAS or PERC controller, see the documentation for your operating
system and the controller.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Verify that the installed expansion cards are compliant with the expansion card installation
guidelines.
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5. Ensure that each expansion card is firmly seated in its connector.
6. Install the system cover.
7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
8. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
9. Remove the system cover.
10. Remove all expansion cards installed in the system.
11. Install the system cover.
12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13. Run the appropriate diagnostic test. For more information, see Using system diagnostics. If the tests
14. For each expansion card you removed in step 10, perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
b. Remove the system cover.
c. Reinstall one of the expansion cards.
d. Install the system cover.
Troubleshooting expansion cards
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: When troubleshooting an expansion card, see the documentation for your operating system
and the expansion card.
Steps
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Ensure that each expansion card is firmly seated in its connector.
5. Install the system cover.
6. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
7. Remove the system cover.
8. Remove all expansion cards installed in the system.
9. Install the system cover.
10. For each expansion card you removed in step 8, perform the following steps:
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a. Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
b. Remove the system cover.
c. Reinstall one of the expansion cards.
d. Install the system cover.
Next steps
Troubleshooting processors
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Run the appropriate diagnostics test. See Using system diagnostics for available diagnostic tests.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Ensure that the processor and heat sink are properly installed.
5. Install the system cover.
Next steps
System messages
For a list of event and error messages generated by the system firmware and agents that monitor system
components, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals.
Warning messages
A warning message alerts you to a possible problem and prompts you to respond before the system
continues a task. For example, before you format a hard drive, a message warns you that you may lose all
data on the hard drive. Warning messages usually interrupt the task and require you to respond by typing
y (yes) or n (no).
NOTE: Warning messages are generated by either the application or the operating system. For more
information, see the documentation that accompanied the operating system or application.
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Diagnostic messages
The system diagnostic utilities may issue messages if you run diagnostic tests on your system. For more
Alert messages
The systems management software generates alert messages for your system. Alert messages include
information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For
more information, see the systems management software documentation.
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6
Using system diagnostics
If you experience a problem with your system, run the system diagnostics before contacting Dell for
technical assistance. The purpose of running system diagnostics is to test your system hardware without
requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service
and support personnel can use the diagnostics results to help you solve the problem.
Dell embedded system diagnostics
NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System
Assessment (ePSA) diagnostics.
The embedded system diagnostics provides a set of options for particular device groups or devices
allowing you to:
•
•
•
•
Run tests automatically or in an interactive mode
Repeat tests
Display or save test results
Run thorough tests to introduce additional test options to provide extra information about the failed
device(s)
•
•
View status messages that inform you if tests are completed successfully
View error messages that inform you of problems encountered during testing
When to use the embedded system diagnostics
If a major component or device in the system does not operate properly, running the Embedded System
Diagnostics may indicate component failure.
Running the Embedded System Diagnostics from Boot Manager
1. As the system boots, press <F11>.
2. Use the up and down arrow keys to select System Utilities → Launch Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the
system. The diagnostics starts executing the tests on all the detected devices.
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Running the Embedded System Diagnostics from the Dell Lifecycle
Controller
1. As the system boots, press <F11>.
2. Select Hardware Diagnostics → Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the
system. The diagnostics starts executing the tests on all the detected devices.
System diagnostics controls
Menu
Description
Configuration
Results
Displays the configuration and status of all detected devices.
Displays the results of all tests that are executed.
Provides the current overview of the system performance.
System health
Event log
Displays a time-stamped log of the results of all tests run on the system. This is
displayed if at least one event description is recorded.
For information about Embedded System Diagnostics, see the ePSA Diagnostics Guide (Notebooks,
Desktops and Servers) at dell.com/support/home.
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7
Jumpers and connectors
System board jumper settings
For information on resetting the password jumper to disable a password, see Disabling a forgotten
Table 6. System board jumper settings
Jumper
Setting
Description
PWRD_EN
The password feature is enabled (pins 4–6).
(default)
(default)
The password feature is disabled (pins 2–4). iDRAC
local access is unlocked at the next AC power
cycle.
NVRAM_CLR
The configuration settings are retained at system
boot (pins 1–3).
The configuration settings are cleared at the next
system boot (pins 3–5).
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System board connectors
Figure 60. System board connectors and jumpers
Item
1.
Connector
J_BP_SIG1
J_PS2
Description
Backplane signal connector 1
PSU 2 power connector
2.
3.
J_BP_SIG0
J_SATA_CD
J_SATA_TBU
J_BP0
Backplane signal connector 0
Optical drive SATA connector
SATA tape backup unit connector
Backplane power connector
Tape backup unit power connector
PSU 2 power connector
4
5.
6.
7.
J_TBU
8
J_PS1
9.
J_IDSDM
Internal dual SD module connector
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Item
10.
11
Connector
J_NDC
Description
Network daughter card connector
USB connector
J_USB
12
J_VIDEO_REAR
J_COM1
Video connector
13
Serial connector
14
15
J_IDRAC_RJ45
J_CYC
iDRAC7 connector
System identification connector
System identification button
Riser 2 connector
16
17
CYC_ID
J_RISER_2AX
J_RISER_1AX
J_RISER_2BX
J_RISER_1BX
J_RISER_3AX
J_SATA_B
J_QS
18
19
20
21
Riser 1 connector
Riser 2 connector
Riser 1 connector
Riser 3 connector
22
23
24
25
26
27
28
29
30
31
SATA connector
Quick Sync connector
Riser 3 connector
J_RISER_3BX
J_USB_INT
J_STORAGE
J_SATA_A
BAT
Internal USB connector
Storage controller card connector
SATA connector
Battery connector
CPU2
Processor socket 2
J_FAN1U_7
B1, B5, B9, B2, B6, B10
J_BP3
Cooling fan connector
Memory module sockets
Hard-drive backplane power connector
Cooling fan connector
Backplane signal connector 2
Cooling fan connector
Battery signal connector
Cooling fan connector
Memory module sockets
32
33
34
35
36
37
38
J_FAN1U_6
J_BP_SIG2
J_FAN1U_5
J_BATT_SIG
J_FAN1U_4
A1, A5, A9, A2, A6, A10, B3, B7, B11, B4, B8,
B12
39
40
41
J_FAN1U_3
J_FAN2U
Cooling fan connector
Cooling fan connector
Cooling fan connector
J_FAN1U_2
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Item
42
Connector
Description
A12, A8, A4, A7, A11, A3
J_FAN1U_1
J_CTRL_PNL
CPU1
Memory module sockets
Cooling fan connector
Control panel connector
Processor socket 1
43
44
45
46
J_FP_USB
Front panel USB connector
Disabling a forgotten password
The system's software security features include a system password and a setup password. The password
jumper enables these password features or disables them and clears any password(s) currently in use.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
2. Open the system.
3. Move the jumper on the system-board jumper from pins 4 and 6 to pins 2 and 4.
4. Close the system.
The existing passwords are not disabled (erased) until the system boots with the jumper on pins 2
and 4. However, before you assign a new system and/or setup password, you must move the jumper
back to pins 4 and 6.
NOTE: If you assign a new system and/or setup password with the jumper on pins 2 and 4, the
system disables the new password(s) the next time it boots.
5. Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
6. Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
7. Open the system.
8. Move the jumper on the system-board jumper from pins 2 and 4 to pins 4 and 6.
9. Close the system.
10. Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
11. Assign a new system and/or setup password.
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8
Technical specifications
Processor
Processor type
One or two Intel Xeon processor E5-2600 v3
product family
Expansion Bus
Bus type
PCI Express Generation 3
Expansion cards
For a list of supported expansion cards, see
Expansion slots using riser card:
Riser 1
(Slot 1) One half-height, three fourth-length x8
link
(Slot 2) One half-height, half-length x16 link
Riser 2
(Slot 1) One half-height, half-length x8 link or one
half-height, half-length x8 link
NOTE: Both processors must be installed to
use the slots on riser 1 and the x16 link on
riser 2.
(Slot 2) One half-height, half-length x8 link or one
half-height, half-length x16 link
Riser 3
(Slot 2) One half-height, half-length x8 link or one
half-height, half-length x16 link
Power
AC power supply (per power supply)
Wattage
495 W, 750 W, or 1100 W
1908 BTU/hr maximum (495 W power supply)
Heat dissipation
NOTE: Heat dissipation is calculated using
the power supply wattage rating.
2891 BTU/hr maximum (750 W power supply)
2843 BTU/hr maximum (750 W Titanium power
supply)
4100 BTU/hr maximum (1100 W power supply)
100–240 V AC, autoranging, 50/60 Hz
or
Voltage
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Power
200–240 V AC, autoranging, 50/60 Hz, for 750 W
Titanium power supply
NOTE: This system is also designed to be
connected to IT power systems with a phase
to phase voltage not exceeding 230 V.
Memory
Architecture
1866 MT/ and 2133 MT/s registered Error
Correcting Code (ECC) DIMMs
Support for Advanced ECC or memory-optimized
operation
Support for LRDIMMs
Twenty-four 288-pin
Memory module sockets
Memory module capacities
LRDIMM
4 GB, 8 GB, 16 GB, or 32 GB single-, dual-, or
quad-ranked
RDIMM
4 GB, 8 GB, or 32 GB single-, dual-, or quad-
ranked
16 GB single- or dual-ranked
Minimum RAM
2 GB with a single processor
4 GB with two processors
Maximum RAM
LRDIMM
Up to 768 GB
Up to 512 GB
RDIMM
Drives
Hard drives
8–hard-drive systems
Up to eight 2.5 inch, internal, hot-swappable SAS,
SATA, or Nearline SAS hard drives
10–hard-drive systems
24–hard-drive systems
Up to ten 2.5 inch, internal, hot-swappable SAS,
SATA, or Nearline SAS hard drives
Up to 24 1.8 inch, internal, hot-swappable SAS,
SATA, or Nearline SAS hard drives
Optical drive
One optional SATA DVD-ROM drive or DVD+/-
RW drive
(8 hard-drive systems only)
NOTE: DVD devices are data only.
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Connectors
Back
NIC
Four 10/100/1000 Mbps or two 10/100/1000
Mbps and two 100 Mbps/1 Gbps/10 Gbps
Serial
DB-9 Serial Port connector
Two 4-pin, USB 3.0-compliant
15-pin VGA
USB
Video
Front
8 hard-drive systems
USB
Two 4-pin, USB 3.0-compliant
15-pin VGA
Video
External vFlash card
vFlash memory card slot
NOTE: The card slot is available for use only if
the iDRAC8 Enterprise license is installed on
your system.
10 hard-drive systems
USB
One mini USB 3.0-compliant
One 4-pin, USB 3.0-compliant
Internal
USB
Internal Dual SD Module (IDSDM)
Two optional flash memory card slots with the
internal SD module
NOTE: One card slot is dedicated for
redundancy.
Video
Video type
Video memory
Integrated VGA controller
16 MB shared
Standard Operating Temperature
Temperature ranges (for altitude less than 950
metres or 3117 feet
10°C to 35°C (50°F to 95°F) with no direct sunlight
on the equipment.
NOTE: Maximum of 145 W 14–core CPU is
supported in the R630 system with 8X 2.5
inches drives 2–PCI slot chassis, no PCIe SSD
and 75 W PCI card.
•
Ambient temperature is restricted to 30°C for the
R630 system with 8X 2.5 inches drives or 10X 2.5
inches drives chassis, with no PCIe SSD and a
maximum of 160 W workstation CPU.
Standard Operating Temperature Restrictions
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Standard Operating Temperature
•
•
•
Ambient temperature is restricted to 30°C for the
R630 system with 10X 2.5 inches drives chassis,
with no PCIe SSD and a maximum of 135 W CPU.
Ambient temperature is restricted to 35°C for the
R630 system with 10X 2.5 inches drives chassis,
with no PCIe SSD and a maximum of 120 W CPU.
Ambient temperature is restricted to 35°C for the
R630 system with 24X 1.8 inches drives chassis,
SSD, and a maximum of 135 W CPU.
Expanded Operating Temperature
NOTE: When operating in the expanded temperature range, system performance may be impacted.
NOTE: When operating in the expanded temperature range, ambient temperature warnings may be
reported on the LCD and in the System Event Log.
Continuous Operation
5°C to 40°C at 5% to 85% RH with 29°C dew point.
NOTE: Outside the standard operating
temperature (10°C to 35°C), the system can
operate continuously down to 5°C or as high
as 40°C.
For temperatures between 35°C and 40°C, de-
rate maximum allowable temperature by 1°C per
175 m above 950 m (1°F per 319 ft).
< 1% of annual operating hours
–5°C to 45°C at 5% to 90% RH with 29°C (84.2°F)
maximum dew point.
NOTE: Outside the standard operating
temperature (10°C to 35°C), the system can
operate down to –5°C or up to 45°C for a
maximum of 1% of its annual operating hours.
For temperatures between 40 °C and 45 °C, de-
rate maximum allowable dry bulb temperature by
1°C per 125 m above 950 m (1°F per 228 ft).
•
•
Do not perform a cold startup below 5°C.
Expanded Operating Temperature Restrictions
The operating temperature specified is for a
maximum altitude of 3048 m (10,000 ft).
•
•
•
PCIe SSD and 1.8 inch SSDs are not supported.
GPU is not supported.
145 W and Workstation CPU (160 W)
processors are not supported.
•
•
Two power supply units are required and one
power supply unit failure is not supported.
Non Dell qualified peripheral cards and/or
peripheral cards greater than 25 W are not
supported.
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Environmental
NOTE: For additional information about environmental measurements for specific system
configurations, see dell.com/environmental_datasheets.
Temperature
Maximum temperature gradient (operating and
storage)
20°C/h (36°F/h)
Storage temperature limits
Relative humidity
Storage
–40°C to 65°C (–40°F to 149°F)
5% to 95% RH with 33°C (91 °F) maximum dew
point. Atmosphere must be non-condensing at
all times.
Temperature (continuous operation)
Temperature ranges (for altitude less than 950 m 10°C to 35°C (50°F to 95°F) with no direct
or 3117 ft)
sunlight on the equipment.
NOTE: For information on restrictions, see
Fresh air
For information on fresh air, see Expanded
Humidity percentage range
10% to 80% Relative Humidity with 26°C
(78.8°F) maximum dew point.
Maximum vibration
Operating
0.26 Grms at 5 Hz to 350 Hz (all operation
orientations).
Storage
1.87 Grms at 10 Hz to 500 Hz for 15 min (all six
sides tested).
Maximum shock
Operating
One shock pulse in the positive z axis of 31 G
for 2.6 ms in all operational orientations.
Storage
Six consecutively executed shock pulses in the
positive and negative x, y, and z axes (one pulse
on each side of the system) of 71 G for up to 2
ms.
Maximum altitude
3,048 m (10,000 ft)
12,000 m (39,370 ft).
Operating
Storage
Operating altitude de-rating
Up to 35°C (95°F)
Maximum temperature is reduced by 1°C/300
m (1°F/547 ft) above 950 m (3,117 ft).
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Environmental
35°C to 40°C (95°F to 104°F)
Maximum temperature is reduced by 1°C/175 m
(1°F/319 ft) above 950 m (3,117 ft).
40°C to 45°C (104°F to 113°F)
Maximum temperature is reduced by 1°C/125 m
(1°F/228 ft) above 950 m (3,117 ft).
Particulate contamination
NOTE: This section defines the limits to help avoid IT equipment damage and/or failure from
particulates and gaseous contamination. If it is determined that levels of particulates or gaseous
pollution are beyond the limits specified below and are the reason for the damage and/or failures
to your equipment, it may be necessary for you to re-mediate the environmental conditions that
are causing the damage and/or failures. Re-mediation of environmental conditions will be the
responsibility of the customer.
Air filtration
NOTE: Applies to data center environments
Data center air filtration as defined by ISO Class
8 per ISO 14644-1 with a 95% upper confidence
limit.
only. Air filtration requirements do not apply
to IT equipment designed to be used outside
a data center, in environments such as an
office or factory floor.
NOTE: Air entering the data center must
have MERV11 or MERV13 filtration.
Conductive dust
Air must be free of conductive dust, zinc
whiskers, or other conductive particles.
NOTE: Applies to data center and non-data
center environments.
•
•
Air must be free of corrosive dust.
Corrosive dust
Residual dust present in the air must have a
deliquescent point less than 60% relative
humidity.
NOTE: Applies to data center and non-data
center environments.
Gaseous contamination
NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
Copper coupon corrosion rate
Silver coupon corrosion rate
<300 Å/month per Class G1 as defined by ANSI/
ISA71.04-1985.
<200 Å/month as defined by AHSRAE TC9.9.
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9
Getting help
Contacting Dell
Dell provides several online and telephone-based support and service options. If you do not have an
active Internet connection, you can find contact information on your purchase invoice, packing slip, bill,
or Dell product catalog. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer-service issues:
1. Go to Dell.com/support.
2. Select your country from the drop-down menu on the bottom right corner of the page.
3. For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
Locating your system Service Tag
Your system is identified by a unique Express Service Code and Service Tag number. The Express Service
Code and Service Tag are found on the front of the system by pulling out the information tag.
Alternatively, the information may be on a sticker on the chassis of the system. This information is used
by Dell to route support calls to the appropriate personnel.
NOTE: The Quick Resource Locator (QRL) code on the information tag is unique to your system.
Scan the QRL to get immediate access to your system information using your smart phone or
tablet.
Documentation feedback
Click on the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit to
send your feedback.
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Quick Resource Locator
Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to
videos. This can be done by visiting dell.com/QRL or by using your smartphone or tablet and a model
specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan
the following image.
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