Crown Audio Stereo Amplifier MA 2402 User Manual

Macro-Tech 2402  
Operation Manual  
Obtaining Other Language Versions: To obtain information in another language about the use of this product, please contact your  
local Crown Distributor. If you need assistance locating your local distributor, please contact Crown at 574-294-8000.  
This manual does not include all of the details of design, production, or variations of the equipment. Nor does it cover every possible  
situation which may arise during installation, operation or maintenance.  
The information provided in this manual was deemed accurate as of the publication date. However, updates to this information may have  
Trademark Notice: Crown, Crown Audio, Amcron, Macro-Tech and ODEP are registered trademarks of Crown International. PIP and  
Grounded Bridge are trademarks of Crown International. Other trademarks are the property of their respective owners.  
Some models may be exported under the name Amcron.®  
©2007 by Crown Audio®, Inc. 1718 W. Mishawaka Rd., Elkhart, Indiana 46517-9439 U.S.A. Telephone: 574-294-8000  
127240-8  
2/07  
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MA 2402 Power Amplifier  
Crown Audio, Inc.  
TCF Technical Certificate No: P4300CRI1.IWS  
DECLARATION of CONFORMITY  
Technical Construction File Route  
FOR COMPLIANCE QUESTIONS ONLY:  
Sue Whitfield  
Issued By: Crown Audio, Inc.  
574-294-8289  
1718 W. Mishawaka Road  
Elkhart, Indiana 46517 U.S.A.  
Competent Body’s Name and Address:  
Technology International (Europe) Limited  
41-42 Shrivenham Hundred Business Park,  
Shrivenham, Swindon, Wilts, SN6 8TZ  
European Representative's Name and Address:  
David Budge  
10 Harvest Close  
Yateley GU46 6YS  
United Kingdom  
Equipment Type: Commercial Audio Power Amplifiers  
Family Name: Macro-Tech  
Model Names: Macro-Tech 2402  
EMC Standards:  
EN 55103-1:1995 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual and Entertainment Lighting Control Apparatus for Professional Use, Part 1: Emissions  
EN 55103-1:1995 Magnetic Field Emissions-Annex A @ 10 cm and 1 M  
EN 61000-3-2:1995+A14:2000 Limits for Harmonic Current Emissions (equipment input current 16A per phase)  
EN 61000-3-3:1995 Limitation of Voltage Fluctuations and Flicker in Low-Voltage Supply Systems Rated Current 16A  
EN 55022:1992 + A1: 1995 & A2:1997 Limits and Methods of Measurement of Radio Disturbance Characteristics of ITE: Radiated, Class B Limits; Conducted, Class B  
EN 55103-2:1996 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual and Entertainment Lighting Control Apparatus for Professional Use, Part 2: Immunity  
EN 61000-4-2:1995 Electrostatic Discharge Immunity (Environment E2-Criteria B, 4k V Contact, 8k V Air Discharge)  
EN 61000-4-3:1996 Radiated, Radio-Frequency, Electromagnetic Immunity (Environment E2, criteria A)  
EN 61000-4-4:1995 Electrical Fast Transient/Burst Immunity (Criteria B)  
EN 61000-4-5:1995 Surge Immunity (Criteria B)  
EN 61000-4-6:1996 Immunity to Conducted Disturbances Induced by Radio-Frequency Fields (Criteria A)  
EN 61000-4-11:1994 Voltage Dips, Short Interruptions and Voltage Variation  
Safety Standard:  
EN 60065: 1998 Safety Requirements - Audio Video and Similar Electronic Apparatus  
I certify that the product identified above conforms to the requirements of the EMC Council Directive 89/336/EEC as amended by 92/31/EEC, and the Low Voltage Directive 73/23/EES as amended by 93/68/EEC.  
Signed  
Larry Coburn  
Date of Issue: March 28, 2000  
Title: Senior Vice President of Manufacturing  
Due to line current harmonics, we recommend that you contact your supply authority before connection.  
Operation Manual  
page 3  
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MA 2402 Power Amplifier  
Table of Contents  
5.1.2 Standby Mode ..........................................14  
5.1.3 Transformer Thermal Protection ...............14  
5.1.4 Fuses and Circuit Breakers.......................15  
5.2 Advanced Features ...........................................15  
5.3 Options.............................................................16  
5.3.1 PIP and PIP2 Modules ............................16  
5.3.2 Cooling Fan Options ...............................17  
5.3.3 Level Control Shaft Lock .........................17  
6 Troubleshooting....................................................18  
7 Theory of Operation.............................................19  
7.1 Overview...........................................................19  
7.2 Circuit Theory...................................................19  
7.2.1 Stereo Operation.......................................19  
7.2.2 Bridge-Mono Operation............................20  
7.2.3 Parallel-Mono Operation ..........................20  
8 Specifications........................................................21  
9 AC Power Draw and Thermal Dissipation.......25  
10 Service .................................................................27  
10.1 International and Canada Service ...................27  
10.2 US Service......................................................27  
10.2.1 Service at a US Service Center ...............27  
10.2.2 Factory Service.......................................27  
10.2.3 Factory Service Shipping Instructions....27  
10.2.4 Packing Instructions...............................27  
10.2.5 Estimate Approval...................................27  
10.2.6 Payment of Non-Warranty Repairs..........27  
11 Warranty...............................................................28  
Product Registration Form............................................31  
Factory Service Information Form ................................33  
Important Safety Instructions .......................... 2  
Declaration of Conformity................................ 3  
1 Welcome ................................................... 5  
1.1 Features .............................................. 5  
2 How to Use This Manual ....................... 5  
3 Setup ......................................................... 6  
3.1 Unpack Your Amplifier ........................ 6  
3.2 Install Your Amplifier .......................... 6  
3.3 Ensure Proper Cooling ........................ 6  
3.4 Choose Input Wire and Connectors .... 7  
3.5 Choose Output Wire and Connectors... 7  
3.6 Wire Your System ............................... 8  
3.6.1 Stereo Mode ................................ 8  
3.6.2 Bridge-Mono Mode ..................... 8  
3.6.3 Parallel-Mono Mode .................... 9  
3.7 Set Input Sensitivity ............................ 10  
3.8 Connect to AC Mains .......................... 10  
3.9 Startup Procedure ............................... 10  
4 Operation .................................................. 10  
4.1 Precautions ......................................... 10  
4.2 Front Panel Controls and Indicators .... 11  
4.3 Back Panel Controls, Indicators and  
Connectors ......................................... 12  
4.4 Indicators ............................................ 13  
5 Advanced Features and Options .......... 14  
5.1 Protection Systems.............................. 14  
5.1.1 ODEP............................................ 14  
page 4  
Operation Manual  
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MA 2402 Power Amplifier  
overheating and overload to keep the  
amplifier working when others would fail.  
20 Hz–20 kHz  
*1 kHz **  
1 Welcome  
2 How to Use This  
Manual  
Power  
Power  
MA-2402  
2 ohm Dual (per ch.)  
4 ohm Dual (per ch.)  
8 ohm Dual (per ch.)  
1,050W  
800W  
850W  
750W  
505W  
Congratulations on purchasing the renowned  
Crown® Macro-Tech® 2402 power amplifier. It  
is designed to provide enormous levels of pure,  
undistorted power in a rugged, low-profile  
package — making it the choice for pro sound  
reinforcement. It utilizes our patented ODEP®  
protection circuitry to keep the show going  
long after other amplifiers have shut down. And  
with its PIPexpandability, the amplifier can be  
easily customized with one of our many  
optional input modules (see Section 5 for a list  
of available PIPs).  
Complete protection against shorted,  
open, and mismatched loads, overheating,  
DC, high-frequency overload, and full  
internal fault protection provided by our  
latest protection scheme: “Quad-Mute.”  
This manual provides you with the necessary  
information to safely and correctly set up and  
operate your amplifier. It does not cover every  
aspect of installation, setup or operation that  
might occur under every condition. For addi-  
tional information, please consult Crown’s  
Amplifier Application Guide (available online at  
port, your system installer or retailer.  
520W  
4 ohm Bridge-Mono 2,070W 1,670W  
8 ohm Bridge-Mono 1,585W 1,485W  
*1 kHz Power: refers to maximum average power in watts  
at 1 kHz with 0.1% THD.  
Two mono modes (Bridge-Mono and  
Parallel-Mono) for driving a wide range of  
load impedances.  
**20 Hz–20 kHz Power: refers to maximum average power  
in watts from 20 Hz to 20 kHz with 0.1% THD.  
Dedicated power supply transformers iso-  
late channels in Stereo mode for superb  
crosstalk characteristics and reliability —  
each channel is virtually a separate  
amplifier.  
We strongly recommend you read all instruc-  
tions, warnings and cautions contained in this  
manual. Also, for your protection, please send  
in your warranty registration card today. And  
save your bill of sale—it’s your official proof of  
purchase.  
Modern power amplifiers are sophisticated  
pieces of engineering capable of producing  
extremely high power levels. They must be  
treated with respect and correctly installed if  
they are to provide the many years of reliable  
service for which they were designed.  
High damping factor provides superior  
control over low-frequency drivers for a  
clean, accurate low end.  
PIP (Programmable Input Processor) con-  
nector accepts accessories that tailor the  
amplifier to suit specific applications.  
In addition, the Macro-Tech 2402 amplifier  
includes a number of features which require  
some explanation before it can be used to its  
maximum advantage.  
Enhanced PIP2(Programmable Input  
Processor) connector accepts new acces-  
sory modules that further tailor the ampli-  
fier to suit specific applications, including  
wideband load current monitoring.  
Please take the time to study this manual so  
that you can obtain the best possible service  
from your amplifier.  
Backed by the industry’s ONLY three-year,  
no-fault, fully transferable warranty.  
1.1 Features  
Crown’s Grounded-Bridge™ design deliv-  
ers large voltage swings without using  
easily stressed output-transistor configu-  
rations like conventional amplifiers. The  
results are lower distortion and superior  
reliability.  
Patented ODEP (Output Device Emulation  
Protection) circuitry compensates for  
Operation Manual  
page 5  
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MA 2402 Power Amplifier  
3 Setup  
3.2 Install Your Amplifier  
3.1 Unpack Your Amplifier  
3.3 Ensure Proper Cooling  
CAUTION: Before you begin, make sure your  
amplifier is disconnected from the power  
source, with power switch in the “off” posi-  
tion and all level controls turned completely  
down (counterclockwise).  
Please unpack and inspect your amplifier for any  
damage that may have occurred during transit. If  
damage is found, notify the transportation company  
immediately. Only you can initiate a claim for ship-  
ping damage. Crown will be happy to help as  
needed. Save the shipping carton as evidence of  
damage for the shipper’s inspection.  
When using an equipment rack, mount units  
directly on top of each other. Close any open spaces  
in rack with blank panels. DO NOT block front or  
rear air vents. The side walls of the rack should be a  
minimum of 2 inches (5.1 cm) away from the ampli-  
fier sides, and the back of the rack should be a min-  
imum of 4 inches (10.2 cm) from the amplifier back  
panel.  
Use a standard 19-inch (48.3-cm) equipment rack.  
See Figure 3.1 for amplifier dimensions.  
We also recommend that you save all packing mate-  
rials so you will have them if you ever need to trans-  
port the unit. Never ship the unit without the factory  
pack.  
You may also stack amps without using a cabinet.  
Figure 3.2 illustrates standard amplifier airflow.  
NOTE: When transporting, amplifiers should be  
supported at both front and back.  
YOU WILL NEED (not supplied):  
• Input wiring cables  
• Output wiring cables  
Rack for mounting amplifier (or a stable surface for  
stacking)  
WARNING: Before you start to set up your  
amplifier, make sure you read and observe  
the Important Safety Instructions at the  
beginning of this manual.  
LEVEL  
15  
LEVEL  
15  
18  
12  
18  
12  
ODEP  
9
6
21  
24  
27  
30  
9
3
21  
24  
27  
30  
ON  
6
OFF  
SIGNAL/ IOC  
3
3.5 in  
0
0
CH1  
CH2  
ENABLE  
8.9 cm  
19 in  
48.3 cm  
Figure 3.2 Airflow  
SIDE VIEW  
16 in  
40.6 cm  
2.5 in  
6.35 cm  
Figure 3.1 Dimensions  
page 6  
Operation Manual  
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MA 2402 Power Amplifier  
3 Setup  
3.4 Choose Input Wire  
and Connectors  
Crown recommends using pre-built or profes-  
sionally wired, balanced line (two-conductor  
plus shield), 22-24 gauge cables and connec-  
tors.The factory-installed PIP2-FXQ input mod-  
ule accepts 3-pin male XLR connectors or TRS  
phone connectors. Other PIP modules accept  
XLR, phone or Phoenix connectors, or bare  
wires.  
Regarding the PIP2-FXQ, Figure 3.3 shows con-  
nector pin assignments for balanced wiring, and  
Figure 3.4 shows connector pin assignments for  
unbalanced wiring.  
NOTE: Custom wiring should only be per-  
formed by qualified personnel.  
Figure 3.3 Balanced Input  
Connector Wiring  
Figure 3.4 Unbalanced Input  
Connector Wiring  
3.5 Choose Output Wire and Con-  
nectors  
Crown recommends using pre-built or profes-  
sionally wired, high-quality, two-conductor,  
heavy gauge speaker wire. Use bare wire, a dual  
banana plug or spade lugs on the amplifier end  
of each speaker cable (Figure 3.5). To prevent  
the possibility of short-circuits, wrap or other-  
wise insulate exposed loudspeaker cable con-  
nectors.  
Using the guidelines below, select the appropri-  
ate size of wire based on the distance from  
amplifier to speaker.  
Distance  
up to 25 ft.  
26-40 ft.  
Wire Size  
16 gauge  
14 gauge  
12 gauge  
10 gauge  
8 gauge  
41-60 ft.  
61-100 ft.  
101-150 ft.  
151-250 ft.  
6 gauge  
Figure 3.5 Output Connector Wiring  
CAUTION: Never use shielded cable for  
output wiring.  
Operation Manual  
page 7  
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MA 2402 Power Amplifier  
3 Setup  
3.6 Wire Your System  
Turn down the Level controls (fully counterclock-  
wise) and turn off the amplifier before wiring it as  
described below.  
3.6.1 Stereo Mode  
See Figure 3.6. Set the back panel stereo/mono  
switch to Stereo.  
Figure 3.6 Stereo Wiring  
INPUTS: Connect input wiring to both channels.  
OUTPUTS: Maintain proper polarity (+/-) on output  
connectors.  
Connect Channel 1 positive (+) speaker load to  
Channel 1 positive terminal of amp; repeat for nega-  
tive (-). Repeat Channel 2 wiring as for Channel 1.  
3.6.2 Bridge-Mono Mode  
See Figure 3.7. Set the back panel stereo/mono  
switch to Bridge-Mono.  
INPUTS: Connect input wiring to Channel 1 only.  
OUTPUTS: Connect the speaker across the positive  
terminals of each channel. Do not use the nega-  
tive terminals when the amp is being oper-  
ated in Bridge-Mono mode.  
Figure 3.7 Bridge-Mono Wiring  
NOTE: The Channel 2 Level control should  
be set fully counter-clockwise when operat-  
ing the amplifier in Bridge-Mono mode.  
CAUTION: Be certain all equipment (meters,  
switches, etc.) connected to the mono out-  
put is balanced. To prevent oscillations,  
both sides of the line must be isolated from  
the input grounds.  
page 8  
Operation Manual  
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MA 2402 Power Amplifier  
3 Setup  
3.6.3 Parallel-Mono Mode  
See Figure 3.8. Set the back panel  
stereo/mono switch to Parallel-Mono.  
INPUTS: Connect input wiring to Channel 1  
only.  
OUTPUTS: Add a 14 gauge (or larger) jumper  
between the red(+) Channel 1 and Channel 2  
binding posts. Connect the speaker positive (+)  
lead to the Channel 1 red (+) terminal. Connect  
the speaker negative (-) lead to the Channel 1  
black (-) terminal.  
Crown provides a reference of wiring pin assign-  
ments for commonly used connector types in the  
Crown Amplifier Application Guide.  
NOTE: Use only the Channel 1 level  
control.  
CAUTION: Parallel-Mono wiring requires  
installation of a jumper wire. Do not  
switch to Stereo or Bridge-Mono mode  
until this output jumper wire is removed.  
Figure 3.8  
Parallel-Mono  
Wiring  
NOTE: The Channel 2 IOC indicator will  
remain lit when operating in  
Parallel-Mono mode.  
Operation Manual  
page 9  
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MA 2402 Power Amplifier  
3 Setup  
3.8 Connect to AC Mains  
3.7 Set Input Sensitivity  
4 Operation  
4.1 Precautions  
Your amplifier is protected from internal and exter-  
nal faults, but you should still take the following  
precautions for optimum performance and safety:  
Connect your amplifier's power cord to the AC  
mains power source (power outlet).  
The input sensitivity switch inside the amplifier is  
set to 0.775 volt RMS at the factory. (Factory setting  
for international models is 1.4V). It can be changed  
to 1.4 volts or a voltage gain of 26 dB. The 26 dB  
gain setting is equivalent to a sensitivity of 3.1 volts  
for the Macro-Tech 2402.  
WARNING: The third prong of this connector  
(ground) is an important safety feature. Do  
not attempt to disable this ground connec-  
tion by using an adapter or other methods.  
1. Before use, configure your amplifier for proper  
operation as described in the Setup section of  
this manual. Improper wiring can result in seri-  
ous operating difficulties. For advanced setup  
techniques, consult Crown's Amplifier Applica-  
dio.com.  
To change the input sensitivity:  
Amplifiers don't create energy. The AC mains volt-  
age and current must be sufficient to deliver the  
power you expect. You must operate your amplifier  
from an AC mains power source with not more than  
10% variation above or below the amplifier's speci-  
fied line voltage and within the specified frequency  
requirements (indicated on the amplifier's back  
panel label). If you are unsure of the output voltage  
of your AC mains, please consult your electrician.  
1. Turn off and unplug the amplifier from the AC  
source.  
2. Remove the input module on the back panel.  
3. Locate the labeled access hole for the sensitivity  
switch (Figure 3.9). The sensitivity switch will not  
be visible because it is mounted below the hole.  
Use your little finger to reach it.  
2. Use care when making connections, selecting  
signal sources and controlling the output level.  
The load you save may be your own!  
4. Set the switch to the desired position.  
5. Replace the input module.  
3. Do not short the ground lead of an output cable  
to the input signal ground. This may form a  
ground loop and cause oscillations.  
3.9 Startup Procedure  
Use the following procedure when first turning on  
your amplifier:  
4. Never connect the output to a power supply,  
battery or power main. Electrical shock may  
result.  
1.Turn down the level of your audio source.  
2.Turn down the Level controls of the amplifier.  
SENSITIVITY SWITCH INSIDE ACCESS HOLE  
3.Turn on the Power switch. The Enable indicator  
next to the Power switch should glow. The amber  
ODEP lights should also be glowing.  
5. Tampering with the circuitry, or making unau-  
thorized circuit changes may be hazardous and  
invalidates all agency listings.  
4.Turn up the level of your audio source to an opti-  
mum level.  
6. Do Not operate the amplifier with the IOC LED  
constantly flashing bright green.  
1.4 V  
26 dB  
5.Turn up the Level controls on the amplifier until  
the desired loudness or power level is achieved.  
7. Do Not overdrive the mixer, which will cause  
clipped signal to be sent to the amplifier. Such  
signals will be reproduced with extreme accu-  
racy, and loudspeaker damage may result.  
0.77 V  
Figure 3.9 Input Sensitivity Switch  
6.Turn down the level of your audio source to its  
normal range.  
8. Do Not operate the amplifier with less than the  
rated load impedance. Due to the amplifier's  
output protection, such a configuration may  
result in premature clipping and speaker dam-  
age.  
If you ever need to make any wiring or installation  
changes, don't forget to disconnect the power  
cord.  
For help with determining your system's optimum  
gain structure (signal levels) please refer to the  
Crown Amplifier Application Guide, available online  
Crown is not liable for damage that results from  
overdriving other system components.  
page 10  
Operation Manual  
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MA 2402 Power Amplifier  
4 Operation  
C. Signal/IOC® Indicators  
4.2 Front Panel Controls and  
Indicators  
They dim proportionally as energy reserves  
decrease. In the rare event that energy reserves  
are depleted, the indicators turn off and ODEP  
proportionally limits output drive so the ampli-  
fier can safely continue operating even under  
severe conditions. These indicators can also  
help identify more unusual operating condi-  
tions (see Section 5.1.1).  
These green multifunction indicators show sig-  
nal presence and distortion for each channel.  
As signal presence indicators, they flash syn-  
chronously with the output audio signals to  
show their presence. As IOC (Input/Output  
Comparator) indicators, they flash brightly with  
a 0.1 second hold delay if there is a difference  
of 0.05% or more between the input and output  
signal waveforms. This provides proof of dis-  
tortion-free performance. Note: The Channel 2  
IOC indicator stays on in Parallel-Mono mode  
(see Section 3.6.3).  
The diagram below shows the controls and  
indicators on the front panel of the Macro-Tech  
2402.  
A. Dust Filters  
The dust filters remove large particles from the  
air drawn in by the cooling fan. Check the filters  
regularly to prevent clogging. The filter ele-  
ments can be easily removed for cleaning by  
gently pulling them away from the front panel.  
E. Enable Indicator  
This indicator lights when the amplifier has  
been "enabled" or turned on, and AC power is  
available.  
B. Level Controls  
F. Enable Switch  
D. ODEP Indicators  
The output level for each channel is set with  
these convenient Level controls mounted on  
the front panel. Each level control has 31  
detents for precise adjustment. A security  
option is available to prevent tampering (see  
Section 5.3.3).  
This push button is used to turn the amplifier  
on and off. When turned on, the output is  
muted for approximately four seconds to pro-  
tect your system from start-up transients. (This  
delay can be changed. Contact Crown's Techni-  
cal Support Group for details.)  
During normal operation of the ODEP (Output  
Device Emulation Protection) circuitry, these  
amber indicators glow brightly to show the  
presence of reserve thermal-dynamic energy.  
Figure 4.1 Front Panel Controls & Indicators  
Operation Manual  
page 11  
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MA 2402 Power Amplifier  
4 Operation  
J. PIP Module  
4.3 Back Panel Controls, Indicators and Connec-  
tors  
G. Power Cord  
L. Balanced XLR Inputs  
The standard PIP2-FXQ is included with your amplifier. It  
provides female three-pin XLR input connectors. A vari-  
ety of other PIP modules can be used in place of the  
PIP2-FXQ. They add additional features that customize  
the amplifier for different applications (see Section 5.3.1  
for information on available PIP modules).  
The factory-installed PIP2-FXQ provides a three-pin  
female XLR connector for balanced input to each chan-  
nel. The XLR inputs are connected in parallel with the  
amplifier's phone jack inputs. Because the PIP2-FXQ  
does not have any active circuitry, its XLR connectors  
can also be used as "daisy chain" outputs to connect sig-  
nals from phone jack inputs to multiple amplifiers. Cau-  
tion: The Channel 2 input should NOT be used in either  
Bridge-Mono or Parallel-Mono mode.  
The power cord has an appropriate plug for the required  
voltage. 120 VAC, 60 Hz North American Macro-Tech  
2402s have 12 AWG line cords and NEMA 5-20P plugs.  
International units are shipped with an appropriate line  
cord and plug. See Section 7 for AC power usage.  
Input Sensitivity Switch (not shown)  
H. Stereo/Mono Switch  
The three-position input sensitivity switch located inside  
the amplifier can be set after removing the PIP module  
(J). It is set at the factory to 0.775 volts for standard 1-  
kHz output into 8 ohms. It can also be set to 1.4 volts for  
standard 1-kHz output into 8 ohms, or a fixed voltage  
gain of 26 dB (see Section 3.7).  
The three operating modes of a Macro-Tech amplifier are  
controlled by this switch. Stereo mode is used for nor-  
mal two-channel operation, Bridge-Mono mode is used  
to drive a single channel with a load impedance of at  
least 4 ohms, and Parallel-Mono mode is used to drive a  
single channel with an impedance less than 4 ohms.  
Important: Turn off the amplifier before changing the  
stereo/mono switch (see Sections 3.6.2 and 3.6.3).  
M. Output Jacks  
A pair of versatile 5-way binding posts is provided for  
the output of each channel. The 5-way binding posts  
accept banana plugs, spade lugs or bare wire. (European  
models do not accept banana plugs.)  
K. Balanced Phone Jack Inputs  
N. Input Ground Lift Switch  
Balanced 1/4-inch phone jack input connectors are pro-  
vided on the PIP2-FXQ. The phone jacks can be wired for  
either balanced (tip, ring and sleeve) or unbalanced (tip  
and sleeve) input signals. Caution: The Channel 2 input  
should NOT be used in either Bridge-Mono or Parallel-  
Mono mode.  
The input ground lift switch is located on the PIP2-FXQ.  
It is used to isolate the input signal grounds from the AC  
(chassis) ground to help prevent ground loops that can  
result in unwanted hum and noise (see the Crown Ampli-  
fier Application Guide for more information about pre-  
venting ground loops).  
I. Reset Switches  
The Macro-Tech 2402 has a back panel Reset switch for  
each channel. Each switch resets the circuit breaker that  
protects the channel's power supply from overload.  
Figure 4.2 Rear Panel Controls & Connectors  
page 12  
Operation Manual  
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MA 2402 Power Amplifier  
4 Operation  
4.4 Indicators  
The ODEP indicator for the affected channel will  
turn off if a high-voltage power supply is put in  
"standby" mode, a high-voltage power supply  
fuse (or breaker) blows, or a transformer acti-  
vates its thermal protection circuitry (see Sec-  
tion 5.1.3). Both ODEP indicators turn off if the  
amplifier loses AC power, the power switch is  
turned off or the low-voltage power supply fuse  
blows.  
Under conditions where one of the amplifier's  
high-voltage power supplies is temporarily put  
in standby mode, the Signal/IOC indicators will  
stay on with full brightness. They will resume  
normal operation when the amplifier is no  
longer in standby mode.  
The amber Enable indicator is provided to  
show that the amplifier has been turned on (or  
enabled), and that its low-voltage power supply  
and forced-air cooling system are working. It  
does not indicate the status of the high-voltage  
power supplies. For example, the Enable indi-  
cator will remain lit during unusual conditions  
that would cause the amplifier's protection sys-  
tems to put a high-voltage power supply in  
"standby" mode (see Section 5.1.2).  
The green Signal/IOC indicators show sig-  
nal presence and distortion. As signal presence  
indicators, they flash with normal intensity in  
sync with the output audio signals. As IOC  
(Input/Output Comparator) indicators, they  
flash brightly if there is any difference between  
the input and output signal waveforms greater  
than 0.05%. Because transient distortion hap-  
pens quickly, a 0.1 second "hold delay" keeps  
the indicators on long enough to be easily  
noticed. The IOC function essentially provides  
proof of distortion-free performance. Note: The  
Channel 2 IOC indicator will remain lit when  
running in Parallel-Mono mode.  
The amber ODEP indicators confirm the nor-  
mal operation of Crown's patented Output  
Device Emulation Protection circuitry. During  
normal operation, they glow brightly to show  
the presence of reserve thermal-dynamic  
energy. They dim proportionally as the energy  
reserve decreases. In the rare event that there is  
no reserve, the indicators turn off and ODEP  
proportionally limits the drive level of the out-  
put stages so the amplifier can continue safe  
operation even when conditions are severe.  
(For a more detailed description of ODEP, see  
Section 5.1.1.)  
Figure 4.3 Indicators  
Operation Manual  
page 13  
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MA 2402 Power Amplifier  
5 Advanced Features  
and Options  
5.1 Protection Systems  
An IQ-PIP module may also temporarily place  
the amplifier in standby mode, typically for  
power conservation. The standby mode status  
can be triggered manually. The auto standby  
can be triggered via the control software, in  
which case the standby status will be automati-  
cally cancelled when the defined level of input  
signal is detected. If the unit has been placed  
into a standby state, not auto-standby, this sta-  
tus must be manually cleared using either  
IQwic or System Architect control software.  
5.1.2 Standby Mode  
Macro-Tech amplifiers provide extensive pro-  
tection and diagnostics capabilities. Protection  
systems include ODEP, "standby" mode, fuses  
(or breakers), and special thermal protection for  
the unit's transformers.  
An important part of a Macro-Tech amplifier's  
protection systems is standby mode. Standby  
protects the amplifier during potentially cata-  
strophic conditions. It temporarily removes  
bias in all four output stages, protecting the  
amplifier and its loads. This advanced protec-  
tion implementation, called "Quad-Mute," is  
new to the Macro-Tech series amplifiers.  
Standby mode can be identified using the indi-  
cator table in Section 6, Troubleshooting.  
5.1.1 ODEP  
Crown invented ODEP to solve two long-stand-  
ing problems in amplifier design: to prevent  
amplifier shutdown during demanding opera-  
tion and to increase the efficiency of the output  
circuitry.  
5.1.3 Transformer Thermal Protec-  
tion  
Standby mode can be activated in several situa-  
tions. First, if dangerous subsonic frequencies  
or direct current (DC) is detected in the ampli-  
fier's output, the unit will activate its DC/low-  
frequency protection circuitry and put the  
affected channels in standby. This protects the  
loads and prevent oscillations. The unit  
resumes normal operation as soon as the  
amplifier no longer detects dangerous low fre-  
quency or DC output. Although it is extremely  
unlikely that you will ever activate the ampli-  
fier's DC/low-frequency protection system,  
improper source materials such as subsonic  
square waves or input overloads that result in  
excessively clipped input signals can activate  
this system.  
To do this, Crown established a rigorous pro-  
gram to measure the safe operating area (SOA)  
of each output transistor before installing it in  
an amplifier. Next, Crown designed intelligent  
circuitry to simulate the instantaneous operat-  
ing conditions of those output transistors. Its  
name describes what it does: Output Device  
Emulation Protection or ODEP. In addition to  
simulating the operating conditions of the out-  
put transistors, it also compares their operation  
to their known SOA. If it sees that more power  
is about to be asked of them than they are capa-  
ble of delivering under the present conditions,  
ODEP immediately limits the drive level until it  
falls within the SOA. Limiting is proportional  
and kept to an absolute minimum—only what  
is required to prevent output transistor damage.  
The Macro-Tech 2402 has transformer thermal  
protection. It protects the power supplies from  
damage under the rare conditions of trans-  
former temperatures rising too high. A thermal  
switch embedded in each transformer removes  
power to the channel if there is excessive heat.  
The switch automatically resets when the trans-  
former cools to a safe temperature.  
It is extremely unlikely that you will ever see a  
Macro-Tech 2402 activate transformer thermal  
protection as long as it is operated within rated  
conditions (see Section 8, Specifications). One  
reason is that ODEP keeps the amplifier work-  
ing under very severe conditions. Even so,  
higher than rated output levels, excessively low  
impedance loads and unreasonably high input  
signals can generate more heat in the trans-  
former than in the output devices. These condi-  
tions can overheat the transformer and activate  
its protection system.  
The amplifier's fault protection system will put  
an amplifier channel in standby mode in rare  
situations where heavy common-mode current  
is detected in the channel's output. The ampli-  
fier should never output heavy common-mode  
current unless its circuitry is damaged in some  
way, and putting a channel in standby mode  
helps to prevent further damage.  
This level of protection enables Crown to  
increase output efficiency to never-before-  
achieved levels while greatly increasing ampli-  
fier reliability.  
The Macro-Tech 2402 is designed to keep  
working under conditions where other amplifi-  
ers would fail. But even when the limits of the  
amplifier are exceeded, it will still protect  
itself–and your investment–from damage.  
The on-board intelligence is monitored in two  
ways. First, the front panel ODEP indicators  
show whether the amplifier is functioning cor-  
rectly or if ODEP is limiting the drive level. Sec-  
ond, ODEP data is fed to the back panel PIP  
connector so advanced PIP modules like the  
IQ-PIP-USP3 can use it to monitor and control  
the amplifier.  
The amplifier's transformer thermal protection  
circuitry is activated in very unusual circum-  
stances where the unit's transformer tempera-  
ture rises to unsafe levels. Under these  
abnormal conditions, the amplifier will put the  
channel of the affected transformer in standby  
mode. The amplifier will return to normal oper-  
ation after the transformer cools to a safe tem-  
perature. (For more information on transformer  
thermal protection, refer to section 5.1.3.)  
With ODEP, the show keeps going because you  
get the maximum power with the maximum  
protection.  
page 14  
Operation Manual  
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MA 2402 Power Amplifier  
5 Advanced Features  
and Options  
5.1.4 Fuses and Circuit Breakers  
Full protection against shorted outputs,  
mismatched loads, input/output DC,  
general overheating, high-frequency  
overloads and internal faults.  
Here are some of its many features:  
The power supplies of the Macro-Tech 2402 are  
protected by circuit breakers. With rated loads  
and output levels, the circuit breakers should  
only shut down the amplifier in the rare  
Crown's Grounded Bridge design deliv-  
ers large voltage swings without using  
easily stressed output-transistor config-  
urations like conventional amplifiers.  
The results are lower distortion and  
superior reliability.  
Dedicated power supply transformers  
isolate channels in Stereo mode for  
superb crosstalk characteristics and reli-  
ability—each channel is virtually a sepa-  
rate amplifier.  
instance of a catastrophic failure. Other protec-  
tion systems like ODEP keep the amplifier  
operational under most other severe condi-  
tions. The circuit breakers can also shut down  
the amplifier in cases where extremely low-  
impedance loads and high output levels result  
in current draw that exceeds their rating. Again,  
this should only be possible when operating  
outside rated conditions, such as when the  
amplifier is used to drive a 1-ohm load in Ste-  
reo mode, or when a signal overloads the input  
and is clipped severely.  
Patented ODEP (Output Device Emulation  
Protection) circuitry compensates for  
overheating and overload to keep the  
amplifier working when others would  
fail.  
Balanced inputs with internal three-posi-  
tion sensitivity switch and adjustable  
front-panel level controls.  
Full protection from shorted, open and  
mismatched loads, general overheating,  
DC, high-frequency overloads, and full  
internal fault protection are provided by  
our latest protection scheme: “Quad-  
Mute.”  
IOC (Input/Output Comparator) circuitry  
immediately alerts of any distortion  
exceeding 0.05%, providing dynamic  
proof of distortion-free performance.  
The Macro-Tech 2402 has a separate fuse for  
the low-voltage power supply and breakers for  
the high-voltage power supplies.  
PIP (Programmable Input Processor)  
connector accepts accessories that tailor  
the amplifier to suit specific applications.  
Efficient heat sinks and a self-contained  
forced-air cooling system dissipate heat  
quickly and evenly for extra amplifier  
protection and greater power output.  
The Macro-Tech 2402 does not blow its fuse or  
trip its breakers unless something is wrong. In  
the rare event that an internal fuse blows,  
please refer the unit to a qualified technician. If  
a breaker trips, try to identify and correct the  
problem before resetting the breakers with the  
back panel Reset switches. If the problem per-  
sists, refer the unit to a qualified technician.  
Enhanced PIP2 (Programmable Input  
Processor) connector accepts new  
accessory modules that further tailor the  
amplifier to suit specific applications,  
including wideband load current moni-  
toring.  
Extra rugged, extruded aluminum front  
panel with ODEP and signal presence/  
IOC indicators for each channel, and an  
Enable indicator.  
Two mono modes (Bridge-Mono and  
Parallel-Mono) for driving a wide range  
of load impedances.  
Mounts in a standard 19-inch (48.3-cm)  
equipment rack (units can also be  
stacked).  
5.2 Advanced Features  
The Macro-Tech 2402 uses cutting edge tech-  
nology to deliver the ultimate in power and  
value for its size, weight and price. It offers  
numerous advantages over conventional  
designs and provide benefits you can't get in  
amplifiers from any other manufacturer.  
Very low harmonic and intermodulation  
distortion result in the best dynamic  
transfer function in the industry.  
Three-Year, No-Fault, Fully Transferable  
warranty completely protects your  
investment and guarantees its specifica-  
tions.  
High damping factor provides superior  
control over low- frequency drivers for a  
clean, accurate low end.  
Operation Manual  
page 15  
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MA 2402 Power Amplifier  
5 Advanced Features  
and Options  
5.3 Options  
5.3.1 PIP and PIP2 Modules  
Versatile PIP (Programmable Input Processor)  
modules provide flexible expansion features  
that can be added to customize the amplifier.  
PIP modules plug into the connector inside the  
back panel of the amplifier. PIP modules are  
available with a features ranging from error-  
driven compressor/limiters to remote control  
and monitoring via IQwic or System Architect.  
Your amplifier is a PIP2 amplifier, which means  
it can take advantage of the many advanced fea-  
tures found in PIP2 modules, as well as all  
standard PIP modules. Visit the Crown website  
Customer Service, for descriptions of available  
PIP and PIP2 modules.  
Figure 5.1 PIP2 Adapter Connection  
The modules install easily: For PIP units featur-  
ing an edge-connector, first attach the ampli-  
fier’s ribbon cables to the PIP2 adapter as in  
Figure 5.1. Then carefully slide the PIP card  
edge into the adapter's edge connector (Figure  
5.2). Finally, insert the combined units into the  
amplifier and screw securely into place (Figure  
5.2).  
.
Figure 5.2 Installing a PIP Module  
page 16  
Operation Manual  
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MA 2402 Power Amplifier  
5 Advanced Features  
and Options  
5.3.2 Cooling Fan Options  
For PIP2s featuring ribbon cable connectors,  
simply locate the two connectors on the under-  
side of the PIP circuit board, then connect the  
two input ribbon cables coming from the ampli-  
fier (see Figure 5.3). Both ribbon cables should  
run smoothly from the amplifier to the PIP card.  
Insert the PIP and attached cables into the PIP  
opening in the back of the amplifier, then screw  
securely into place.  
Every Macro-Tech amplifier has a built-in high-  
velocity fan that provides optimum cooling. Two  
optional replacement fan blades are available for  
special cooling requirements. Crown part C 6594-3  
is a quieter, low-velocity fan blade that in many  
cases can provide adequate cooling. Crown part C  
6593-5 is a reverse air-flow fan blade which  
changes the direction of the air flow in and out of  
the amplifier (not recommended for the Macro-Tech  
2402). Important: The optional replacement fan  
blades should only be installed by a qualified tech-  
nician.  
WARNING: Disconnect power to the  
amplifier when installing or removing a  
PIP module.  
5.3.3 Level Control Shaft Lock  
A security accessory, the shaft lock can be used to  
secure your amplifier's level controls in situations  
where the front panel controls are subject to tamper-  
ing. One is needed for each channel. They can be  
ordered through the Crown Service/Parts Depart-  
ment, part number D 6932-4. For more information,  
contact your local Crown dealer or Crown Technical  
Support.  
Figure 5.4 Installing a Level Control Shaft Lock  
Figure 5.3 Installing a PIP2 Module  
Operation Manual  
page 17  
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MA 2402 Power Amplifier  
6 Troubleshooting  
Indicator Status  
Amplifier Condition  
The table in Figure 6.1 shows the possible  
states for the ODEP and Signal/IOC indica-  
tors. It also describes the conditions that  
may be associated with the different indica-  
tor states. The Enable indicator will be off  
with the first indicator state, "There is no  
power to the amplifier." All other conditions  
in the table will occur with the Enable indi-  
cator turned on. It is important to note the  
possible states of the indicators in the rare  
event that you experience a problem. This  
can greatly aid in determining the source of  
problems. Please contact your local Crown  
representative or our Technical Support  
Group for further assistance.  
There is no power to the amplifier and all indicators are off, including the Enable light.  
Possible reasons: (1) The amplifier’s Enable switch is off. (2) The amplifier is not plugged into the power  
receptacle. (3) The AC circuit breaker has been tripped. (4) The amplifier’s low-voltage power supply  
fuse has blown.  
ODEP  
OFF  
OFF  
SIGNAL/ IOC  
Normal operation for a channel with NO audio output. Possible reasons: (1) There is no input signal.  
(2) The input signal level is very low. (3) The channel’s level control is turned down.  
ODEP  
ON  
SIGNAL/ IOC  
OFF  
Normal operation for a channel with audio output. The ODEP indicator will remain at full intensity  
to show that there is reserve thermodynamic energy, and the Signal/IOC indicator will flash with normal  
intensity to show that the channel has audio output.  
ODEP  
ON  
SIGNAL/ IOC  
Normal  
The channel’s output is exceeding 0.05% distortion. The input signal level is too high and IOC is  
reporting either an input overload or output clipping.  
ODEP  
ON  
SIGNAL/ IOC  
Bright  
OR  
Channel 2 only: The amplifier is in Parallel-Mono mode. The channel 2 Signal/IOC indicator always  
turns on to full brightness whenever the amplifier's stereo/mono switch is set to Parallel-Mono mode.  
Figure 6.1  
Macro-Tech ODEP  
and Signal/IOC Indicator Status  
The amplifier channel is in standby mode. Possible reasons: (1) A PIP module like an  
IQ-PIP-Lite has turned off the channel’s high-voltage power supply. (2) The amplifier has just been  
turned on and is still in the four second turn-on delay. (3) The DC / low-frequency protection circuitry has  
been activated. (4) The fault protection circuitry has been activated. (5) The transformer thermal  
protection circuitry has been activated.  
ODEP  
OFF  
SIGNAL/ IOC  
Bright  
OR  
A channel’s fuse has blown or breaker has tripped. Transformer overload can cause a channel’s  
internal fuse to blow or can cause the channel’s circuit breaker to trip.  
OR  
ODEP limiting has been activated. Possible reasons: (1) The amplifier’s air filters are blocked and  
need to be cleaned. (2) There is insufficient cooling because of inadequate air flow or air that is too hot.  
(3) The load impedance for the channel is too low because the output is shorted or the amplifier is  
driving too many loudspeakers for the selected stereo/mono mode. (4) The amplifier channel is  
continuously being driven to very high output levels.  
ODEP limiting is about to begin. Possible reasons: (1) The amplifier’s air filters are blocked and need  
to be cleaned. (2) There is insufficient cooling because of inadequate air flow or air that is too hot.  
(3) The load impedance for the channel is too low because the output is shorted or the amplifier is  
driving too many loudspeakers for the selected stereo/mono mode. (4) The amplifier channel is  
continuously being driven to very high output levels.  
ODEP  
OFF  
SIGNAL/ IOC  
Normal  
page 18  
Operation Manual  
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MA 2402 Power Amplifier  
7 Theory of Operation  
7.1 Overview  
A thermal switch embedded in each transformer  
protects it from overheating.  
The devices connected to the load are referred  
to as "high-side NPN and PNP" and the devices  
connected to ground are referred to as "low-  
side NPN and PNP." Positive current is deliv-  
ered to the load by increasing conductance  
simultaneously in the high-side NPN and low-  
side PNP stage, while synchronously decreas-  
ing conductance of the high-side PNP and low-  
side NPN.  
Your Macro-Tech amplifier incorporates several  
advanced technological features including real-  
time computer simulation of output transistor  
stress, low-stress output stages, an advanced  
heat sink embodiment and the PIP2 (Program-  
mable Input Processor) expansion system.  
The low-voltage transformer output is rectified  
by diodes D1, D2, D3 and D4 to generate an  
unregulated 24 volts. Monolithic regulators U1  
and U2 provide a regulated 15 volts.  
7.2.1 Stereo Operation  
Custom circuitry is incorporated to limit tem-  
perature and current to safe levels, making it  
highly reliable and tolerant of faults. Unlike  
many lesser amplifiers, it can operate at its  
voltage and current limits without self-  
destructing.  
For simplicity, the discussion of Stereo opera-  
tion will refer to one channel only. Mono opera-  
tion will be discussed later.  
The two channels may be used together to dou-  
ble the voltage (Bridge-Mono) or the current  
(Parallel-Mono) presented to the load. This fea-  
ture gives you flexibility to maximize the power  
available to the load.  
Please refer to the block diagram in Figure 7.1.  
The input signal at the phone jack passes  
directly into the balanced gain stage (U104-C  
and U104-D). When the PIP module is used,  
the input signal first passes through the PIP's  
circuitry and then to the balanced gain stage.  
Real-time computer simulation is used to cre-  
ate an analogue of the junction temperature of  
the output transistors (hereafter referred to as  
"output devices"). Current is limited only when  
the device temperature becomes excessive (and  
by the minimum amount required). This pat-  
ented approach is called Output Device Emula-  
tion Protection (or ODEP). It maximizes the  
available output power and protects against  
overheating-the major cause of device failure.  
A wide bandwidth, multiloop design is used for  
state-of-the-art compensation. This produces  
ideal behavior and results in ultra-low distor-  
tion values.  
The balanced gain stage (U104-C and U104-D)  
causes balanced to single-ended conversion  
using a difference amplifier. From there, gain  
can be controlled with a potentiometer. The  
error amp (U104-A) amplifies the difference  
between the output signal and the input signal  
from the gain pot, and drives the voltage trans-  
lator stage.  
Aluminum extrusions have been widely used  
for heat sinks in power amplifiers due to their  
low cost and reasonable performance. However,  
measured on a watts- per-pound or watts-per-  
volume basis, the extrusion technology doesn't  
perform nearly as well as the heat sink technol-  
ogy developed for Macro-Tech amplifiers.  
The amplifier is protected from all common  
hazards that plague high-power amplifiers  
including shorted, open or mismatched loads;  
overloaded power supplies, excessive tempera-  
ture, chain-destruction phenomena, input over-  
load and high-frequency blowups. The unit  
protects loudspeakers from input and output  
DC, as well as turn-on and turn-off transients.  
Our heat sinks are fabricated from custom con-  
voluted fin stock that provides an extremely  
high ratio of area to volume, or area to weight.  
All power devices are mounted directly to mas-  
sive heat spreaders that are electrically at the  
Vcc potential. Electrifying the heat spreaders  
improves thermal performance by eliminating  
the insulating interface underneath the power  
devices. The chassis itself is even used as part  
of the thermal circuit to maximize utilization of  
the available cooling resources.  
From the error amp U104-A, the voltage trans-  
lator stage channels the signal to the Last Volt-  
age Amplifiers (LVAs) depending on the signal  
polarity. The +LVA (Q104 and Q105) and the -  
LVA (Q110 and Q111), with their push-pull  
effect through the bias servo Q318, drive the  
fully complementary output stage.  
The four-quadrant topology used in a Macro-  
Tech's grounded output stages is called the  
Grounded Bridge. This patented topology  
makes full use of the power supplies providing  
peak-to-peak voltages to the load that are twice  
the voltage seen by the output devices (see Fig-  
ure 7.1).  
The bias servo Q318 is thermally coupled to  
the heat sink, and sets the quiescent bias cur-  
rent in the output stage to lower the distortion  
in the crossover region of the output signal.  
Depending on the polarity of the output signal,  
D301, D302, D303 and D304 are used to  
remove the charge on the unused portion of the  
output stage.  
7.2 Circuit Theory  
Each channel is powered by its own power  
transformer T100 or T200. Both channels share  
a common low-voltage transformer TF-1. The  
secondary output of T100 is full-wave rectified  
by D109 and is filtered by a large computer-  
grade capacitor. D104 through D107 provide  
boosted voltage to power LVAs and predrivers.  
As its name suggests, the Grounded Bridge  
topology is referenced to ground. Composite  
devices are constructed to function as gigantic  
NPN and PNP devices to handle currents which  
exceed the limits of available devices. Each  
output stage has two composite NPN devices  
and two composite PNP devices.  
With the voltage swing provided by the LVAs,  
the signal then gains current amplification  
through the Darlington emitter-follower output  
stage.  
Operation Manual  
page 19  
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MA 2402 Power Amplifier  
7 Theory of Operation  
output stage of Channel 2. The Channel 2 balanced  
input, error amp, translators and LVAs are discon-  
nected and no longer control the Channel 2 output  
stage. Disconnecting the front-end stages from the  
Channel 2 output causes the Channel 2 IOC circuit  
to note that the input waveform (which is not  
present) does not match the output waveform  
(which is driven by the Channel 1 input signal).  
This activates the Channel 2 IOC indicator any time  
the amplifier is switched to Parallel-Mono. The  
Channel 2 output stage and protection mechanisms  
are also coupled through S1 and function as one.  
To further protect the output stages, the patented  
ODEP circuitry is used. It produces an analog out-  
put proportional to the always-changing safe oper-  
ating area of the output transistor. This output  
controls the translator stage previously mentioned,  
removing any further drive that may exceed the safe  
operating area of the output stage.  
The bridge-balanced circuit (U104-B) receives a  
signal from the output of the amplifier, and differ-  
ences it with the signal at the Vcc supply. The  
bridge-balanced circuit then develops a voltage to  
drive the bridge-balanced output stage. This results  
in the Vcc supply having exactly one half of the out-  
put voltage added to their quiescent voltage. D309,  
D310, D311 and a trimmer resistor set the quiescent  
current point for the bridge-balanced output stage.  
nal applied to the Channel 1 input jack and the load  
connected across the red (+) back panel 5-way  
binding posts, twice the voltage can be output.  
The Channel 1 output feeds the Channel 2 error  
amp U204-A. Because there is a net inversion, the  
channel 2 output is out of polarity with Channel 1.  
This produces twice as much voltage across the  
load. Each of the channel's protection mechanisms  
work independently if a fault occurs.  
Thermal sensor S100 gives the ODEP circuits vital  
information on the operating temperature of the heat  
sink on which the output devices are mounted.  
The protection mechanisms that affect the signal  
path are implemented to protect the amplifier under  
real-world conditions. These conditions are high  
instantaneous current, excessive temperature, and  
output device operation outside safe conditions.  
7.2.3 Parallel-Mono Operation  
Should the amplifier fail in such a way that would  
cause DC across the output leads, the DC protection  
circuit senses this on the negative feedback loop  
and shuts down the power supply until the DC is  
removed.  
With the stereo/mono switch set to Parallel-Mono,  
the output of Channel 2 is paralleled with the output  
of Channel 1. A suitable jumper capable of handling  
high current levels must be connected across the  
red (+) 5-way binding posts to gain the benefits of  
this mode of operation.  
In Parallel-Mono mode, twice the current of one  
channel alone can be obtained. Because the Chan-  
nel 2 ODEP circuit is coupled through S1, this gives  
added protection if a fault occurs in the Channel 2  
output stage. The ODEP circuit of Channel 2 will  
limit the output of both output stages by removing  
the drive from the Channel 1 translator stages.  
Q107 and Q108 sense current in the output stage  
and act as a conventional current limiter. When cur-  
rent at any one instant exceeds the design criteria,  
the limiters remove the drive from the LVAs, thus  
limiting current in the output stage to a safe level.  
7.2.2 Bridge-Mono Operation  
By setting the back panel stereo/mono switch to  
Bridge-Mono, the user can convert the Macro-Tech  
into a bridged, single-channel amplifier. With a sig-  
The signal path for Channel 1 is the same as previ-  
ously discussed, except Channel 1 also drives the  
ONLY ONE CHANNEL SHOWN  
Figure 7.1 Circuit Block Diagram  
page 20  
Operation Manual  
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MA 2402 Power Amplifier  
8 Specifications  
Minimum Guaranteed Power  
Macro-Tech 2402  
120 VAC, 60 Hz Units, Stereo mode, per channel, both channels driven  
1 kHz with 0.1% THD  
Stereo, 2 ohms per ch.  
Stereo, 4 ohms per ch.  
Stereo, 8 ohms per ch.  
1,050 W  
800 W  
520 W  
120 VAC, 60 Hz Units, Bridge mono mode  
1 kHz with 0.1% THD  
4 ohms  
8 ohms  
2,070 W  
1,585 W  
1,035 W  
16 ohms  
120 VAC, 60 Hz Units, Parallel mono mode  
1 kHz with 0.1% THD  
1 ohm  
2 ohms  
2,080 W  
1,605 W  
1,035 W  
4 ohms  
Performance  
Macro-Tech 2402  
Frequency Response (at 1 watt, 20 Hz - 20 kHz)  
Phase Response (at 1 watt, 10 Hz - 20 kHz)  
0.1 dB  
10°  
Signal to Noise Ratio below rated full bandwidth power  
20 Hz to 20 kHz  
A-weighted  
> 100 dB  
> 105 dB  
Total Harmonic Distortion (THD) at rated power, from 20 Hz to 1 kHz  
Total Harmonic Distortion (THD) at rated power, at 20 kHz  
< 0.05%  
0.1%  
Intermodulation Distortion (IMD) 60 Hz and 7 kHz at 4:1,  
from 163 milliwatts to full bandwidth power  
< 0.05%  
Damping Factor: 10 Hz to 400 Hz  
> 1000  
Crosstalk (below rated power, 20 Hz to 1 kHz)  
Controlled Slew Rate  
> 85 dB  
> 13 volts/microsecond  
20 k ohms, 10 k ohms  
Input Impedance (nominal) balanced, unbalanced  
Operation Manual  
page 21  
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MA 2402 Power Amplifier  
8 Specifications  
Performance (continued)  
Macro-Tech 2402  
Load Impedance (Note: Safe with all types of loads)  
Stereo  
Bridge Mono  
Parallel Mono  
2-8 ohms  
4-16 ohms  
1-4 ohms  
Voltage Gain (at maximum level setting, 6%)  
0.775V sensitivity  
38 dB 0.5 dB  
33 dB 0.5 dB  
26 dB  
1.4V sensitivity  
26 dB gain  
Required AC Mains  
Power Draw at Idle  
Ventilation  
50/60 Hz, 100-240VAC (+10%,–15%)  
100 watts or less  
Flow-through ventilation from  
front to side panels  
Cooling  
Internal heat sinks with forced-air cooling for  
rapid, uniform heat dissipation  
Dimensions  
Width  
EIA Standard 19-inch (48.3 cm) rack mount  
(EIA RS-310-B)  
Height  
Depth  
3.5 inches (8.9 cm  
16 inches (40.6 cm)  
Weight  
Net Weight  
Shipping Weight  
51 lb 12 oz (23.5 kg)  
65 lb (29.5 kg)  
page 22  
Operation Manual  
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MA 2402 Power Amplifier  
8 Specifications  
Maximum Power Notes:  
All maximum power specifications are based on  
0.1% regulated AC mains and an ambient room  
temperature of 70°F (21°C). International units  
with multi-tap transformers are specified for the  
best-case transformer tap (normally 240 VAC, 60  
Hz). Although it is an unusual condition, your  
amplifier can function well with AC mains volt-  
ages up to 10% over the specified line voltage.  
With overvoltage conditions, your amplifier may  
be capable of delivering instantaneous power  
levels up to 20% greater than the specifications  
in the matrix.  
1. A single cycle sine wave is presented to the  
amplifier and monitored for nonlinear distortion.  
The average power during the burst is reported.  
Loudspeakers must be able to withstand this  
level if they are to be safely used with this ampli-  
fier.  
2. A 40-millisecond sine wave burst (10% duty  
cycle) is presented to the amplifier and moni-  
tored for nonlinear distortion. The average power  
during the burst is reported. This power level is a  
measurement of the amplifier’s maximum tran-  
sient power than can be perceived by the human  
ear.  
Figure 8.1 Macro-Tech 2402 Maximum Power Matrix  
Operation Manual  
page 23  
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MA 2402 Power Amplifier  
8 Specifications  
Minimum Power Notes:  
All minimum power specifications are based on  
0.1% regulated AC mains and an ambient room  
temperature of 70°F (21°C). International units  
with multi-tap transformers are specified for the  
worst-case transformer tap (normally 100 VAC,  
50 Hz). The standard EIA power measurement  
(RS-490) is not identified here because it is  
identical to the FTC Continuous Average Power  
specification.  
1. A 1-kHz sine wave is presented to the ampli-  
fier and the output monitored for nonlinear dis-  
tortion. The level is increased until the THD  
reaches 0.1%. At this level the average power  
per channel is reported.  
2. A sine wave is presented to the amplifier over  
the range from 20 Hz to 20 kHz and the output  
monitored for nonlinear distortion. The level at  
each frequency is increased until the THD  
reaches 0.1%. At this level the average power  
per channel is reported.  
3. A 1-kHz sine wave is presented to the ampli-  
fier and the output monitored for nonlinear dis-  
tortion. The level is increased until the THD  
reaches 0.05%. At this level the average power  
per channel is reported.  
4. Continuous power in the context of Federal  
Trade Commission testing is understood to be a  
minimum of five minutes of operation. Harmonic  
distortion is measured as the RMS sum total and  
given as a percentage of the fundamental output  
voltage. This applies for all wattages greater than  
0.25 watts.  
Figure 8.2 Macro-Tech 2402 Minimum Power Matrix  
page 24  
Operation Manual  
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MA 2402 Power Amplifier  
9 AC Power Draw and Thermal Dissipation  
This section provides detailed information about the amount of power  
Here are the equations used to calculate the data presented in Figure 9.1:  
and current drawn from the AC mains by the Macro-Tech 2402 amplifier  
and the amount of heat produced under various conditions. The calcula-  
tions presented here are intended to provide a realistic and reliable  
depiction of the amplifier. The following assumptions or approximations  
were made:  
Total output power with all  
channels driven (watts)  
Duty  
Cycle  
x
AC Mains Power  
Draw (watts)  
Quiescent Power  
Draw (watts)  
=
+
Amplifier Efficiency (.65)  
The quiescent power draw of 90 watts is a maximum value and includes  
power drawn by the fan. The following equation converts power draw in  
watts to current draw in amperes:  
• The amplifier’s available channels are loaded, and full power is being  
delivered.  
• Amplifier efficiency at standard 1 kHz power is estimated to be 65%.  
AC Mains Power  
Draw (watts)  
Current Draw  
(amperes)  
=
• Quiescent power draw is 90 watts (an almost negligible amount for  
full-power calculations).  
AC Mains  
Voltage  
Power  
Factor (.83)  
x
• Quiescent thermal dissipation equals 105btu/hr at 90 watts.  
• The estimated duty cycles take into account the typical crest factor for  
each type of source material.  
The power factor of 0.83 is needed to compensate for the difference in  
phase between the AC mains voltage and current. The following equa-  
tion is used to calculate thermal dissipation:  
• Duty cycle of pink noise is 50%.  
Total output power with all Duty  
Thermal  
Dissipation =  
(btu/hr)  
.35  
x
x
• Duty cycle of highly compressed rock ‘n’ roll midrange is 40%.  
• Duty cycle of rock ‘n’ roll is 30%.  
Quiescent Power  
Draw (watts)  
channels driven (watts)  
Cycle  
x
3.415  
+
(
)
Amplifier Efficiency (.65)  
• Duty cycle of background music is 20%.  
• Duty cycle of continuous speech is 10%.  
• Duty cycle of infrequent, short duration paging is 1%.  
The constant 0.35 is inefficiency (1.00–0.65) and the  
factor 3.415 converts watts to btu/hr. Thermal dissipation in btu is  
divided by the constant 3.968 to get kcal. If you plan to measure output  
power under real-world conditions, the following equation may also be  
helpful:  
Total measured output power  
from all channels (watts)  
Thermal  
Dissipation =  
(btu/hr)  
.35  
x
Quiescent Power  
Draw (watts)  
x
3.415  
+
(
)
Amplifier Efficiency (.65)  
Operation Manual  
page 25  
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MA 2402 Power Amplifier  
9 AC Power Draw and  
Thermal Dissipation  
Figure 9.1 Macro-Tech 2402  
Power Draw, Current Draw  
and Thermal Dissipation at  
Various Duty Cycles  
page 26  
Operation Manual  
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MA 2402 Power Amplifier  
10 Service  
Crown amplifiers are quality units that rarely require ser-  
vicing. Before returning your unit for service, please con-  
tact Crown Technical Support to verify the need for  
servicing.  
10.2.4 Packing Instructions  
3. Reset center cushion down over top of product's  
chassis. The foam-in-place packing was molded to  
accommodate different chassis depth sizes. If your  
product's chassis does not completely fill the foam-  
in-place cavity, you may use a soft but solid packing  
material (such as paper or bubble wrap) behind the  
chassis.  
10.2.2 Factory Service  
Important: These instructions must be followed. If they  
are not followed, Crown Audio, Inc. assumes no respon-  
sibility for damaged goods and/or accessories that are  
sent with your unit.  
Crown accepts no responsibility for non-serviceable  
product that is sent to us for factory repair. It is the  
owner’s responsibility to ensure that their product is ser-  
viceable prior to sending it to the factory. Serviceable  
product list is available at  
For more information, please contact us direct.  
This unit has very sophisticated circuitry which should  
only be serviced by a fully trained technician. This is one  
reason why each unit bears the following label:  
1. Fill out and include the Crown Audio Factory Ser-  
vice Information sheet in the back of this manual.  
4. Enclose the completed Crown Audio Factory Service  
Information form (or securely attach it to the outside  
of carton) and re-seal the shipping pack with a  
sturdy carton sealing tape.  
CAUTION: To prevent electric shock, do not  
remove covers. No user serviceable parts  
inside. Refer servicing to a qualified technician.  
A Service Return Authorization (SRA) is required for  
product being sent to the factory for repair. An SRA can  
factserv.htm. If you do not have access to the web, please  
call Crown’s Customer Service at 574.294.8200 or  
800.342.6939 extension 8205.  
2. Do not ship any accessories (manuals, cords, hard-  
ware, etc.) with your unit. These items are not  
needed to service your product. We will not be  
responsibility for these items.  
Complete the Crown Audio Factory Service Information  
form, in the back of this manual, when returning a Crown  
product to the factory or authorized service center. The  
form must be included with your product inside the box  
or in a packing slip envelope securely attached to the  
outside of the shipping carton. Do not send this form  
separately.  
10.2.5 Estimate Approval  
3. When shipping your Crown product, it is important  
that it has adequate protection. We recommend you  
use the original pack material when returning the  
product for repair. If you do not have the original  
box, please call Crown at 800.342.6939 or  
Approval of estimate must be given within 90 days after  
being notified by Crown Audio Inc. Units still in the pos-  
session of Crown after 90 days of the estimate will  
become the property of Crown Audio Inc.  
For warranty service, we will pay for ground shipping  
both ways in the United States. Contact Crown Customer  
Service to obtain prepaid shipping labels prior to send-  
ing the unit. Or, if you prefer, you may prepay the cost of  
shipping, and Crown will reimburse you. Send copies of  
the shipping receipts to Crown to receive reimbursement.  
Your repaired unit will be returned via UPS ground.  
Please contact us if other arrangements are required.  
574.294.8210 and order new pack material. See  
instructions for “foam-in-place” shipping pack. (Do  
not ship your unit in a wood or metal cabinet.)  
10.2.6 Payment of Non-Warranty Repairs  
10.1 International and Canada Service  
Payment on out-of-warranty repairs must be received  
within 90 days of the repair date. Units unclaimed after  
90 days become the property of Crown Audio Inc.  
Service may be obtained from an authorized service cen-  
ter. (Contact your local Crown/Amcron representative or  
our office for a list of authorized service centers.) To  
obtain service, simply present the bill of sale as proof of  
purchase along with the defective unit to an authorized  
service center. They will handle the necessary paperwork  
and repair.  
4. If you provide your own shipping pack, the mini-  
mum recommended requirements for materials are  
as follows:  
If you have any questions, please contact Crown Factory  
Service.  
10.2.3 Factory Service Shipping Instruc-  
tions:  
a. 275 P.S.I. burst test, Double-Wall carton that allows  
for 2-inch solid Styrofoam on all six sides of unit or  
3 inches of plastic bubble wrap on all six sides of  
unit.  
1. Service Return Authorization (SRA) is required for  
product being sent to the factory for service. Please  
complete the SRA by going to  
Crown Factory Service  
1718 W. Mishawaka Rd.,  
Elkhart, Indiana 46517 U.S.A.  
Remember to transport your unit in the original factory  
pack.  
do not have access to our website, call  
1.800.342.6939, extension 8205 and we'll create the  
SRA for you.  
Telephone:  
574.294.8200  
800.342.6939 (North America,  
Puerto Rico, and Virgin Islands only)  
b. Securely seal the package with an adequate carton  
sealing tape.  
10.2 US Service  
Service may be obtained in one of two ways: from an  
authorized service center or from the factory. You may  
choose either. It is important that you have your copy of  
the bill of sale as your proof of purchase.  
c. Do not use light boxes or “peanuts”. Damage caused  
by poor packaging will not be covered under war-  
ranty.  
2. See packing instructions that follow.  
Facsimile:  
574.294.8301 (Technical Support)  
574.294.8124 (Factory Service)  
3. Ship product to:  
Using your 'foam-in-place' shipping pack  
CROWN AUDIO FACTORY SERVICE  
1718 W MISHAWKA RD.  
ELKHART, IN 46517  
10.2.1 Service at a US Service Center  
Note: The foam-in-place packing is molded so that there  
is only one correct position for your product.  
Internet:  
This method usually saves the most time and effort. Sim-  
ply present your bill of sale along with the defective unit  
to an authorized service center to obtain service. They  
will handle the necessary paperwork and repair. Remem-  
ber to transport the unit in the original factory pack. A list  
of authorized service centers in your area can be obtained  
from Crown Factory Service, or online from  
4. Use a bold black marker and write the SRA number  
on three sides of the box.  
1. Open carton and lift center cushion leaving both  
end-cushions in place.  
5. Record the SRA number for future reference. The  
SRA number can be used to check the repair status.  
2. Carefully place your product with the product's front  
panel facing the same direction as arrows indicate.  
Operation Manual  
page 27  
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MA 2402 Power Amplifier  
11 Warranty  
UNITED STATES & CANADA  
FROM ANY DEFECT IN THE NEW CROWN  
PRODUCT. THIS INCLUDES ANY DAMAGE TO  
ANOTHER PRODUCT OR PRODUCTS RESULT-  
ING FROM SUCH A DEFECT. SOME STATES DO  
NOT ALLOW THE EXCLUSION OR LIMITATIONS  
OF INCIDENTAL OR CONSEQUENTIAL DAM-  
AGES, SO THE ABOVE LIMITATION OR EXCLU-  
SION MAY NOT APPLY TO YOU.  
est, insurance, closing costs, and other finance  
charges less a reasonable depreciation on the  
product from the date of original purchase. War-  
ranty work can only be performed at our autho-  
rized service centers or at the factory. Warranty  
work for some products can only be performed at  
our factory. We will remedy the defect and ship  
the product from the service center or our factory  
within a reasonable time after receipt of the defec-  
tive product at our authorized service center or  
our factory. All expenses in remedying the defect,  
including surface shipping costs in the United  
States, will be borne by us. (You must bear the  
expense of shipping the product between any for-  
eign country and the port of entry in the United  
States including the return shipment, and all  
taxes, duties, and other customs fees for such  
foreign shipments.)  
SUMMARY OF WARRANTY  
Crown International, 1718 West Mishawaka  
Road, Elkhart, Indiana 46517-4095 U.S.A. war-  
rants to you, the ORIGINAL PURCHASER and  
ANY SUBSEQUENT OWNER of each NEW Crown  
product, for a period of three (3) years from the  
date of purchase by the original purchaser (the  
“warranty period”) that the new Crown product is  
free of defects in materials and workmanship. We  
further warrant the new Crown product regardless  
of the reason for failure, except as excluded in  
this Warranty.  
WARRANTY ALTERATIONS  
No person has the authority to enlarge, amend, or  
modify this Crown Warranty. This Crown War-  
ranty is not extended by the length of time which  
you are deprived of the use of the new Crown  
product. Repairs and replacement parts provided  
under the terms of this Crown Warranty shall  
carry only the unexpired portion of this Crown  
Warranty.  
ITEMS EXCLUDED FROM THIS  
CROWN WARRANTY  
This Crown Warranty is in effect only for failure of  
a new Crown product which occurred within the  
Warranty Period. It does not cover any product  
which has been damaged because of any inten-  
tional misuse, accident, negligence, or loss which  
is covered under any of your insurance contracts.  
This Crown Warranty also does not extend to the  
new Crown product if the serial number has been  
defaced, altered, or removed.  
DESIGN CHANGES  
HOW TO OBTAIN WARRANTY  
SERVICE  
We reserve the right to change the design of any  
product from time to time without notice and with  
no obligation to make corresponding changes in  
products previously manufactured.  
You must notify us of your need for warranty ser-  
vice within the warranty period. All components  
must be shipped in a factory pack, which, if  
needed, may be obtained from us free of charge.  
Corrective action will be taken within a reason-  
able time of the date of receipt of the defective  
product by us or our authorized service center. If  
the repairs made by us or our authorized service  
center are not satisfactory, notify us or our autho-  
rized service center immediately.  
LEGAL REMEDIES OF PURCHASER  
WHAT THE WARRANTOR WILL DO  
THIS CROWN WARRANTY GIVES YOU SPECIFIC  
LEGAL RIGHTS, YOU MAY ALSO HAVE OTHER  
RIGHTS WHICH VARY FROM STATE TO STATE.  
No action to enforce this Crown Warranty shall be  
commenced after expiration of the warranty  
period.  
We will remedy any defect, regardless of the rea-  
son for failure (except as excluded), by repair,  
replacement, or refund. We may not elect refund  
unless you agree, or unless we are unable to pro-  
vide replacement, and repair is not practical or  
cannot be timely made. If a refund is elected, then  
you must make the defective or malfunctioning  
product available to us free and clear of all liens  
or other encumbrances. The refund will be equal  
to the actual purchase price, not including inter-  
DISCLAIMER OF CONSEQUENTIAL  
AND INCIDENTAL DAMAGES  
THIS STATEMENT OF WARRANTY SUPERSEDES  
ANY OTHERS CONTAINED IN THIS MANUAL  
YOU ARE NOT ENTITLED TO RECOVER FROM  
US ANY INCIDENTAL DAMAGES RESULTING  
FOR CROWN PRODUCTS.  
7/01  
SUMMARY OF WARRANTY  
Crown International, 1718 West Mishawaka Road,  
Elkhart, Indiana 46517-4095 U.S.A. warrants to  
you, the ORIGINAL PURCHASER and ANY SUB-  
SEQUENT OWNER of each NEW Crown1 product,  
for a period of three (3) years from the date of  
purchase by the original purchaser (the “warranty  
period”) that the new Crown product is free of  
defects in materials and workmanship, and we  
further warrant the new Crown product regardless  
page 28  
Operation Manual  
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MA 2402 Power Amplifier  
11 Warranty  
WORLDWIDE EXCEPT USA & CANADA  
of the reason for failure, except as excluded in this  
Warranty.  
ranty work can only be performed at our autho-  
rized service centers. We will remedy the defect  
and ship the product from the service center  
within a reasonable time after receipt of the defec-  
tive product at our authorized service center.  
modify this Crown Warranty. This Crown Warranty  
is not extended by the length of time which you are  
deprived of the use of the new Crown product.  
Repairs and replacement parts provided under the  
terms of this Crown Warranty shall carry only the  
unexpired portion of this Crown Warranty.  
1
Note: If your unit bears the name “Amcron,” please substitute it  
for the name “Crown” in this warranty.  
ITEMS EXCLUDED FROM THIS CROWN-  
WARRANTY  
HOW TO OBTAIN WARRANTY SERVICE  
You must notify your local Crown importer of  
your need for warranty service within the warranty  
period. All components must be shipped in the  
original box. Corrective action will be taken within  
a reasonable time of the date of receipt of the  
defective product by our authorized service center.  
If the repairs made by our authorized service cen-  
ter are not satisfactory, notify our authorized ser-  
vice center immediately.  
This Crown Warranty is in effect only for failure of  
a new Crown product which occurred within the  
Warranty Period. It does not cover any product  
which has been damaged because of any inten-  
tional misuse, accident, negligence, or loss which  
is covered under any of your insurance contracts.  
This Crown Warranty also does not extend to the  
new Crown product if the serial number has been  
defaced, altered, or removed.  
DESIGN CHANGES  
We reserve the right to change the design of any  
product from time to time without notice and with  
no obligation to make corresponding changes in  
products previously manufactured.  
LEGAL REMEDIES OF PURCHASER  
No action to enforce this Crown Warranty shall be  
commenced after expiration of the warranty  
period.  
WHAT THE WARRANTOR WILL DO  
DISCLAIMER OF CONSEQUENTIAL AND  
INCIDENTAL DAMAGES  
THIS STATEMENT OF WARRANTY SUPERSEDES  
ANY OTHERS CONTAINED IN THIS MANUAL FOR  
We will remedy any defect, regardless of the rea-  
son for failure (except as excluded), by repair,  
replacement, or refund. We may not elect refund  
unless you agree, or unless we are unable to pro-  
vide replacement, and repair is not practical or  
cannot be timely made. If a refund is elected, then  
you must make the defective or malfunctioning  
product available to us free and clear of all liens  
or other encumbrances. The refund will be equal  
to the actual purchase price, not including inter-  
est, insurance, closing costs, and other finance  
charges less a reasonable depreciation on the  
product from the date of original purchase. War-  
YOU ARE NOT ENTITLED TO RECOVER FROM  
US ANY INCIDENTAL DAMAGES RESULTING  
FROM ANY DEFECT IN THE NEW CROWN  
PRODUCT. THIS INCLUDES ANY DAMAGE TO  
ANOTHER PRODUCT OR PRODUCTS RESULT-  
ING FROM SUCH A DEFECT.  
CROWN PRODUCTS.  
12/01  
WARRANTY ALTERATIONS  
No person has the authority to enlarge, amend, or  
Operation Manual  
page 29  
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MA 2402 Power Amplifier  
NOTES  
page 30  
Operation Manual  
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MA 2402 Power Amplifier  
PRODUCT REGISTRATION  
Crown Audio, Inc.  
1718 W. Mishawaka Rd.  
Elkhart, IN 46517-9439  
Phone: 574-294-8000  
Fax: 574-294-8329  
When this form is used to register your product, it may be mailed or faxed.  
Crown Audio, Inc.  
1718 W Mishawaka Rd  
Elkhart IN 46517-9439  
Fax: 574-294-8329  
Please note that some information is required. Incomplete registrations will not be processed. * Indicates required information.  
OWNER'S INFORMATION - PLEASE PRINT  
* First name: ______________________ Middle initial: _____ * Last name: ________________________________  
Company: _________________________________________________________________________________  
* Mailing address: ____________________________________________________________________________  
* City: ____________________________* State: ___________________________* Zip Code: ________________  
* Country: __________________________ E-mail address: ___________________________________________  
* Phone # (include area code): ___________________________ Fax #: __________________________________  
PRODUCT INFORMATION  
* MODEL  
ie. I-T8000, CDi 1000, PCC-160  
* SERIAL #  
PURCHASE DATE  
mo/day/yr  
________________________________  
________________________________  
________________________________  
________________________________  
____________________  
____________________  
____________________  
____________________  
______ /_____ /_____  
______ /_____ /_____  
______ /_____ /_____  
______ /_____ /_____  
Product purchased from: ___________________________ City: __________________ State: ___________  
Comments: ____________________________________________________________________________________  
_____________________________________________________________________________________________  
_____________________________________________________________________________________________  
Operation Manual  
page 31  
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MA 2402 Power Amplifier  
Crown Factory Service Information  
Shipping Address: Crown Factory Service, 1718 W. Mishawaka Rd., Elkhart, IN 46517  
PLEASE PRINT CLEARLY  
SRA #: __________________(If sending product to Crown factory service.)  
Model: _________________________________  
Serial Number: _____________________  
Purchase Date: ________________  
PRODUCT RETURN INFORMATION  
Individual or Business Name:  
___________________________________________________________________________________________________________________________________________________________________________  
Phone #: __________________________________________________  
Street Address (please, no P.O. Boxes):  
Fax #: ________________________________________  
Email: ____________________________________________________  
___________________________________________________________________________________________________________________________________________________________________________  
City: __________________________________________  
State/Prov: ________________________________  
Postal Code: _________________  
Country: _____________________  
Nature of problem:  
___________________________________________________________________________________________________________________________________________________________________________  
___________________________________________________________________________________________________________________________________________________________________________  
___________________________________________________________________________________________________________________________________________________________________________  
Other equipment in your system:  
___________________________________________________________________________________________________________________________________________________________________________  
If warranty is expired, please provide method of payment. Proof of purchase may be required to validate warranty.  
PAYMENT OPTIONS  
I have open account payment terms. Purchase order required. PO#____________________________________________________  
COD  
Credit Card (Information below is required; however if you do not want to provide this information at this time, we will contact you for the information when your unit is repaired).  
Credit card information:  
Type of credit card:  
Master Card  
Visa  
American Express  
Discover  
Type of credit card account:  
Personal/Consumer  
Business/Corporate  
Card # ______________________________________________ Exp. date: _____________ * Card ID #: __________________________  
* Card ID # is located on the back of the card following the credit card #, in the signature area. On American Express, it may be located on the front of the card. This number is required to process the charge to your account. If you do not want  
to provide it at this time, we will call you to obtain this number when the repair of your unit is complete.  
Name on credit card:  
____________________________________________________________________________  
Billing address of credit card: __________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
Operation Manual  
page 33  
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MA 2402 Power Amplifier  
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page 34  
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MA 2402 Power Amplifier  
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Operation Manual  
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