Amplifier Application Guide
© 2006 by Crown Audio® Inc., 1718 W. Mishawaka Rd., Elkhart, IN 46517-9439 U.S.A.
Telephone: 574-294-8000. Fax: 574-294-8329.
Trademark Notice: Amcron®, BCA®, and Crown®, Crown Audio, IOC®, IQ System®, ODEP® and
VZ® are registered trademarks and Grounded Bridge™, PIP™ and PIP2™ are trademarks of
Crown Audio, Inc.
Other trademarks are the property of their respective owners.
133472-1A
1/06
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Table of Contents
Introduction.................................................................................................. 4
Chapter 1: Crown Amplifiers In-Depth....................................................... 5
1.1 Rack Cooling..................................................................................... 5
1.1.1 Fan-Assisted Models................................................................. 5
1.1.2 Convection-Only Models........................................................... 6
1.2 System Wiring ................................................................................... 7
1.2.1 Input Wiring............................................................................... 7
Input Connector Wiring ................................................................. 7
Balanced, Grounded Source ........................................................ 7
Balanced, Floating Source ........................................................... 7
Unbalanced, Grounded Source, Twin-Lead Shielded Cable ......... 8
Unbalanced, Floating Source, Twin-Lead Shielded Cable ............ 8
Unbalanced, Grounded Source, Single-Conductor
Coax or Twisted-Pair Cable......................................................... 8
Unbalanced, Floating Source, Single-Conductor
Coax or Twisted-Pair Cable......................................................... 8
1.2.2 Solving Input Problems ............................................................. 9
1.3 Output Wiring .................................................................................. 10
1.3.1 Output Connector Wiring......................................................... 10
5-Way Binding Post..................................................................... 10
Barrier Block................................................................................ 11
Neutrik® Speakon® ...................................................................... 11
1.3.2 Amplifier Load Impedance ..................................................... 13
1.3.3 Determining Appropriate Speaker Wire Gauge....................... 14
1.3.4 Loudspeaker Protection .......................................................... 15
1.3.5 Solving Output Problems ........................................................ 16
High-Frequency Oscillations ....................................................... 16
Sub-Sonic Currents..................................................................... 16
1.3.6 Distributed Speaker Systems.................................................. 17
What is Constant Voltage?.......................................................... 17
Transformer Saturation................................................................ 17
1.4 Multi-way Systems (with Expansion Modules) ................................ 18
1.4.1 Active vs. Passive Crossover Networks .................................. 18
1.5 Fault Monitoring .............................................................................. 20
1.6 Setting System Gain Structure........................................................ 21
1.6.1 System Levels......................................................................... 21
1.6.2 Amplifier Level......................................................................... 21
Chapter 2:Troubleshooting ...................................................................... 23
2.1 No Power......................................................................................... 24
2.2 No Sound ........................................................................................ 25
2.3 Bad Sound ...................................................................................... 26
2.4 Amp Overheating ............................................................................ 26
Chapter 3: Glossary of Terms................................................................... 27
Appendix: Suggested Reading ............................................................... 33
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Introduction
This application guide provides useful information designed to help you best
use your new Crown® amplifier. It is designed to complement your amplifier’s
Operation Manual, which describes the specific features and specifications
of your amplifier. Helpful guides and tips on subjects such as system wiring
and system gain structure, for example, should be helpful to you whether you
are a beginner or a seasoned professional.You can choose to read this guide
from cover to cover, or if you are already familiar with Crown amps, you can
jump to specific sections as needed. A glossary of terms and list of suggested
publications for further reading are also provided for your convenience.
Please be sure to read all instructions, warnings and cautions.
For your protection, please send in the warranty registration card today. And
save your bill of sale—it’s your official proof of purchase.
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Chapter 1: Crown Amplifiers In-Depth
5
Chapter
Crown Amplifiers In-Depth
1
In This Chapter
• Rack Cooling
• System Wiring
• Amplifier Load Impedance
• Multi-Way Systems
• Distributed Speaker Systems
• Setting System Gain Structure
his chapter provides information to help you get optimum performance
Tfrom your Crown amplifier. It is a collection of techniques that can help
you avoid many of the common problems that plague sound systems. For
further study on many of these topics, refer to the recommended publications
listed in the Appendix.
1.1 Rack Cooling
When installing your Crown amp in a rack, you should take steps to make
sure that the temperature of the rack stays in a safe range. Crown amps with
fan-assisted cooling and convection-only cooling may require different tech-
niques for best performance.
When designing your rack
cooling system, you should
consider the requirements
for all mounted components.
Figure 1.1
Top View of Rack-
Mounted Amplifier with
Side Vents
1.1.1 Fan-Assisted
Models
If your Crown amplifier uses
fan-assisted cooling, make
sure that the front vents and/
or filters are never blocked,
and that the exhaust fan
(vented out the back or
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Chapter 1: Crown Amplifiers In-Depth
sides) is not blocked or covered by cables. Also, if your
Crown amp has foam filters, they can be cleaned with mild
dish detergent and water when needed.
Overheating
Because of the wide range of operating
conditions your amplifer might be sub-
jected to in the field, you should con-
sider each installation independently to
ensure the best thermal performance.
If your amp starts to overheat, consider
the following possible causes:
The side walls of the rack should be at least 2 inches (5
cm) away from the chassis for amps with side venting as
shown in Figure 1.1.
Don’t use vented spacer panels between amps in a rack.
Because of the airflow technology we use in our amps,
it is best to stack multiple amplifiers on top of each other
with no space between.
1. Insufficient air movement.
The amplifier draws fresh air into the front of the amp
and exhausts it either out the sides and into the rack, or
out the back depending on the model. We want the hot
air that’s in the rack to vent out the sides or back—not
the front. If any of these amplifiers are spaced apart with
vented panels, some of the preheated air will recycle to
the front of the rack and back into the amplifier. The result
2. Overdriving of the input stage
(severely into clip).
3. Very low-impedance loads.
4. High ambient temperatures.
is loss of thermal headroom. If you choose to place the amplifiers with space
between them, then use solid panels between them, not vented panels.
You should provide adequate airflow within the rack. Additional air flow may
be required when driving low impedance loads at consistently high output
levels or for higher power models. Refer to your Crown amplifier’s Operation
Manual for detailed information on ther-
mal dissipation.
Figure 1.2
Extra Cooling with a
Rack-Mounted Blower
If your rack has a front door that could
block air flow to the amplifier’s air
intakes, you must provide adequate air
flow by installing a grille in the door or
by pressurizing the air behind the door.
Wire grilles are recommended over
perforated panels because they tend
to cause less air restriction. A good
choice for pressurizing the air behind a
rack cabinet door is to mount a “squirrel
cage” blower inside the rack (Option 1
in Figure 1.2). At the bottom of the rack,
mount the blower so it blows outside air
into the space between the door and in
front of the amplifiers, pressurizing the
“chimney” behind the door. This blower should not blow air into or take air out
of the space behind the amplifiers. For racks without a door, you can evacu-
ate the rack by mounting the blower at the top of the rack so that air inside the
cabinet is drawn out the back (Option 2 in Figure 1.2).
If the air supply is unusually dusty, you might want to pre-filter it using com-
mercial furnace filters to prevent rapid loading of the unit’s own air filter.
1.1.2 Convection-Only Models
When racking convection-cooled amplifiers, it is best to leave one rack-space
between amps because this type of amplifier needs space to radiate the heat.
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Chapter 1: Crown Amplifiers In-Depth
7
1.2 System Wiring
The information in this section covers making input and output wiring connec-
tions, as well as troubleshooting problems relating to system wiring.
1.2.1 Input Wiring
Input Connector Wiring
Refer to the following diagrams for input cable wiring for commonly-used con-
nector types.
Note: These diagrams follow the AES wiring convention of Pin 2 = hot for XLR
connectors.
Balanced, Grounded Source
Balanced, Floating Source
For use with components equipped with three-wire For use with components equipped with two-wire
grounded AC line cord or other ground connection.
AC line cord or battery power.
Note: If two or more channels with the same
input ground reference are driven from the
same floating source, connect only one shield
to the source chassis
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Chapter 1: Crown Amplifiers In-Depth
Unbalanced, Grounded Source,
Twin-Lead Shielded Cable
Unbalanced, Floating Source,
Twin-Lead Shielded Cable
For use with components equipped with three-wire For use with components equipped with two-wire
grounded AC line cord or other ground connection.
AC line cord or battery power.
Unbalanced, Grounded Source, Single-
Conductor Coax or Twisted-Pair Cable
Unbalanced, Floating Source, Single-
Conductor Coax or Twisted-Pair Cable
For use with components equipped with three-wire For use with components equipped with two-wire
grounded AC line cord or other ground connection.
AC line cord or battery power.
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1.2.2 Solving Input
Input Wiring Tips
Problems
Infrasonic (Subaudible)
Frequencies
1. For all input connectivity, use
shielded wire only. Cables with a foil
wrap shield or a high-density braid
are superior. Cables with a stranded
spiral shield, although very flexible,
will break down over time and cause
noise problems.
to one another. If you must use a
common path for all cables, use
a star-quad cable for the low-level
signals.
Sometimes large infrasonic (sub-
audible) frequencies are present in
the input signal. These can damage
loudspeakers by overloading or
overheating them. To attenuate such
frequencies, place a capacitor in
series with the input signal line. The
graph in Figure 1.3 shows some
capacitor values and how they affect
the frequency response. Use only
low-leakage paper, mylar or tantalum
4. Before changing input connec-
tors or wiring, turn the amplifier level
controls all the way down (counter-
clockwise).
2. Try to avoid using unbalanced
lines with professional equipment. If
you have no choice, keep the cables
as short as possible (see “Balanced
vs. Unbalanced” on the next page).
5. Before changing output connec-
tions, turn the amplifier level down
and the AC power off to minimize the
chance of short-circuiting the output.
3. To minimize hum and crosstalk,
avoid running low-level input cables,
high-level output wires and AC power
feeds in the same path. Try to run
differing signal-cable paths at 90°
capacitors.
Radio Frequencies (RF)
Another problem to avoid is the
presence of large levels of radio
frequencies or RF in the input signal.
Although high RF levels may not
pose a threat to the amplifier, they
can burn out tweeters or other loads
that are sensitive to high frequen-
cies. Extremely high RF levels can
also cause your amplifier to prema-
turely activate its protection circuitry,
resulting in inefficient operation. RF
can be introduced into the signal
chain from many sources such as
Figure 1.3
Subsonic Filter Capaci-
tor Values
local radio stations, tape recorder bias and digital signal processors (DSP). To prevent high
levels of input RF, install an appropriate low-pass filter in series with the input signal.
Some examples of unbalanced wiring for low-pass filters are shown in Figure 1.4.
For balanced input wiring use one of the examples in Figure 1.5. Filters A, B and C correspond
to the unbalanced filters above. Filter D also incorporates the infrasonic filter described previ-
ously.
Hum and Buzz
If you have noticeable hum or buzz
in your system, you may want to
check your cable connections to
Figure 1.4
Unbalanced RFI Filters
see if the unwanted noise is being
introduced via a ground loop. To
determine the proper wiring, first
check whether the output from
your source is unbalanced or bal-
anced (if you don’t know, refer to
the unit’s back panel or Operation
Manual). Next, determine if the
source’s power cable is floating
(ungrounded, 2-prong) or grounded (3-prong). Finally, if the source in unbalanced, check the
type of wiring: twin-lead or single coax. Once you have determined the wiring scheme and
cable type, refer to the applicable wiring diagram in Section 1.2.1.
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Chapter 1: Crown Amplifiers In-Depth
Balanced vs. Unbalanced
A balanced audio circuit will have both
positive (+) and negative (–) legs of
the circuit that are isolated from the
ground circuit. These balanced legs
exhibit identical impedance character-
istics with respect to ground, and may
also carry the audio signal at the same
level, but with opposite polarities. This
results in a line that offers excellent
rejection of unwanted noise.
On the other hand, an unbalanced
circuit usually holds one leg at ground
potential, while the second leg is “hot.”
Unbalanced line is less expensive, but
is much more susceptible to noise, and
is not normally used in professional
applications. For the cleanest signal,
with less hum and buzz, a balanced
line is always recommended. It is espe-
cially helpful if you have a long cable
run (over 10 feet (3 m)), since noise is
easily introduced into long, unbalanced
lines.
Figure 1.5
Balanced RFI Filters
1.3 Output Wiring
1.3.1 Output Connector Wiring
5-Way Binding Post
If the amplifier is set for Stereo
(Dual), connect the positive (+)
and negative (–) leads of each
loudspeaker to the appropri-
ate Channel 1 and Channel 2
output connectors as shown in
Figure 1.6.
Figure 1.6
5-Way Binding Post
Wiring for Stereo
If the amplifier is set for Bridge-Mono (if equipped), con-
nect a mono load across the red binding posts of each
channel as shown in Figure 1.7. Do NOT use the black
binding posts when the amp is set for Bridge Output.
Figure 1.7
5-Way Binding Post
Wiring for Bridge-Mono
Notice that the Channel 1 red binding post is positive
(+) and the Channel 2 red binding post is negative (–).
If amp is set for Parallel-Mono (if equipped), connect
a 14-gauge or larger jumper between the Channel 1
and Channel 2 Positive terminals, then connect a mono
load to the Channel 1 binding posts as shown in Figure
1.8. Do NOT use the Channel 2 binding posts when the
amp is set for Parallel Output. Caution: Never short or
parallel the output channels of an amplifier to itself
or to any other amplifier.
Figure 1.8
5-Way Binding Post
Wiring for Parallel-
Mono
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11
Barrier Block
If the amplifier is set for Stereo (Dual), connect the positive (+) and negative (–) leads
of each loudspeaker to the appropriate Channel 1 and Channel 2 output connectors
as shown in Figure 1.9.
Figure 1.9
Barrier Block Wiring for
Stereo
If the amplifier is set for
Bridge-Mono (if equipped),
connect a mono load across
the positive terminals of each
channel as shown in Figure
1.10. Do NOT use the nega-
tive terminals when the amp
is set for Bridge Output.
Figure 1.10
Barrier Block Wiring for
Bridge-Mono
If the amplifier is set for Parallel-Mono (if
equipped), connect 14-guage or larger
jumper between the Channel 1 and Channel
2 Positive terminals, then connect a mono
load to the Channel 1 positive and negative
terminals as shown in Figure 1.11. Do NOT
use the Channel 2 terminals when the amp
is set for Parallel Output. Caution: Never
short or parallel the output channels of an
amplifier to itself or to any other amplifier.
Figure 1.11
Barrier Block Wiring for
Parallel-Mono
Neutrik® Speakon®
To assemble the Neutrik Speakon NL4FC connector, complete
the following steps:
Output Wiring Tips
1. To prevent possible short circuits,
wrap or otherwise insulate exposed
loudspeaker cable or cable connectors.
1. Slide the bushing (E) and chuck (D) onto the end of the cable
as shown in Figure 1.12.
Note:Your NL4FC connector kit should contain both a black
and a white chuck. Use the white chuck for cable with a diam-
eter of 0.25 to 0.5 inch (6.35 to 12.7 mm). Use the black chuck
for cable with a diameter of 0.375 to 0.625 inch (9.525 to
15.875 mm).
2. Do not use connectors that might
accidentally tie conductors together
when making or breaking the connec-
tion (for example, a standard, 1/4-inch
stereo phone plug).
2. Strip approximately 3/4-inch (20-mm) of casing from the cable
end. Strip approximately 3/8-inch (8-mm) from the end of each
of the conductors down to bare wire (C).
3. Never use connectors that could
be plugged into AC power sockets.
Accidental AC input will be an electri-
fying experience for your equipment.
But you will find out real quick if your
speakers are any good at 60 Hz!
3a.Insert each wire into the top of appropriate slot of the connec-
tor insert (B) as shown in Figure 1.13. Use a (1.5-mm) allen
wrench or flat blade screwdriver to tighten the side connecting
screws.
4. Avoid using connectors with low cur-
rent-carrying capacity, such as XLRs.
5. Do not use connectors that have
any tendency to short.
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Chapter 1: Crown Amplifiers In-Depth
3b.If the Mode switch is
in the “Stereo” posi-
Figure 1.12
Order of Assembly for
the Neutrik Speakon
NL4FC Connector
tion (for stereo con-
figuration), connect
the positive (+) and
negative (–) leads
of each wire to the
appropriate Chan-
nel 1 and Channel
2 connectors as
shown in Figure
1.14.You may use all 4 poles of the Channel 1 output
connector to feed both speakers, if you wish.
Figure 1.13
Wiring for the Neutrik
Speakon NL4FC
Connector
3c.If the Mode switch is in the “Bridge” position (for
mono configuration), connect the load across the
positive (+) terminals of the connector as shown
in Figure 1.15. For Bridge-Mono Mode, non-invert-
ing output, Ch1+ is the positive (+) and Ch2+ is the
negative (–).
3d. Never short or parallel the output channels of
an amplifier to itself or any other amplifier.
4. Slide the connector insert (B) into the connector
hous-
ing (A),
making
sure that
Figure 1.14
Stereo Output Wiring
the large
notch on
the outer
edge of the
insert lines
up with the
large groove on the inside of the con-
nector housing. The insert should slide
easily through the housing and out the
other side until it extends approximately
3/4-inch (19-mm) from the end of the
housing, as shown in Figure 1.16.
Figure 1.15
Bridge-Mono Output
Wiring
5. Slide the chuck (D) along the cable and
insert into the housing, making sure
that the large notch on the outer edge
of the chuck lines up
Figure 1.16
with the large groove
Connector Assembly:
Insert into Connector
Housing
on the inside of the
connector housing.
The chuck should
slide easily into the insert/hous-
ing combination until only
approximately 3/8-inch (9.5-mm)
of the chuck end extends from
the back end of the connector
as shown in Figure 1.17.
Figure 1.17
Connector Assembly:
Chuck into Connector
Housing
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13
6. Slide the bushing along the cable
and screw onto the end of the
connector combination as shown
in Figure 1.18. Note that the
Figure 1.18
Connector Assembly:
Bushing onto Connector
Housing Assembly
bushing features a special lock-
ing construction which will prevent
disassembly of the NL4FC con-
nector once this cap is tightened
into place. Before tightening, you
may want to test the connector in
a live system to make sure it has
been assembled properly.
Figure 1.19
Connecting the
Speakon plug to the
mating connector
To connect the Speakon plug into the mating connector on the speaker, line
up the notches between the insert and the mating connector, then insert the
plug and turn one quarter-turn clockwise as shown in Figure 1.19. The thumb-
lock on the housing will snap into the locked position when the connector is
properly seated.
1.3.2 Amplifier Load Impedance
A major consideration when matching amplifiers with speakers is the resulting
impedance presented to the amplifier when speakers are connected to the
output. The impedance of the load, in part, determines how much power the
amplifier will produce. Also, too low of impedance can cause the amplifier to
overheat.
Figure 1.20
Series Speaker
Impedances
Impedance is much like resis-
tance, except impedance
changes with frequency. Imped-
ance and resistance are both
measured in ohms. To under-
stand the effect of impedance
in an electrical circuit, consider
the following analogy: a wire is
much like a water pipe. Elec-
trical current is like the water
flowing through the pipe. Imped-
ance’s role is that of the valve.
The valve resists or impedes
(hence the terms) the flow of
water through the pipe. If the
valve is opened (less imped-
ance), water flows freely. As
the valve is turned toward the
closed position (more imped-
ance), the flow of water slows.
As the amplifier drives lower
impedances, it produces more
current, thus more power.
Figure 1.21
Parallel Speaker
Impedances
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Chapter 1: Crown Amplifiers In-Depth
Each speaker has an impedance
rating, typically 4 or 8 ohms. Connect-
ing one 8-ohm speaker to an amplifier
channel presents an 8-ohm impedance
to the channel.
Parallel Impedances
Figure 1.22
Parallel Impedance
Chart
4 Ohm Speakers
4 Ohm
8 Ohm Speakers
8 Ohm
1 Speaker
2 Speakers
3 Speakers
4 Speakers
2 Ohm
4 Ohm
If two or more speakers are wired to
the same channel, the net impedance
presented to the channel will be either
1.3 Ohm
1 Ohm
2.7 Ohm
2 Ohm
more or less than one of the speakers alone, depending on whether they
were wired in series or in paral-
lel (see Figures 1.20 and 1.21).
Figure 1.23
When speakers are wired in
series, the net impedance pre-
sented to the amp is the sum
of the individual impedances.
When wired in parallel, the net
impedance becomes less than
the impedance of one of the
speakers, as calculated with the
following formula:
Wire Size Nomograph.
You can use the table in Figure
1.22 to find the net impedance
for many common speaker
combinations.
Note: for best results, do
not wire speakers of differ-
ing impedances (one 4 ohm
and one 8 ohm for example)
together.
If two 8-ohm speakers are wired
in series, they form one 16-ohm
load for the amplifier, since
impedances add when speak-
ers are wired in series. If, on the
other hand, the same 8-ohm
speakers are wired in paral-
lel, they form one 4-ohm load
for the amplifier. The 4-ohm
load will cause the amplifier to
produce much more power than
the 16-ohm load, and much
more waste heat as well.
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15
1.3.3 Determining Appropriate Speaker Wire Gauge
You should choose loudspeaker cables with sufficient gauge (thickness)
for the length being used. The resistance introduced by inadequate loud-
speaker cables will reduce both the output power and the motion control of
the loudspeakers. The latter problem occurs because the damping factor
decreases as the cable resistance increases. This is very important because
the amplifier’s excellent damping factor can easily be negated by insufficient
loudspeaker cables.
Use the nomograph in Figure 1.23 and the procedure that follows to find the
recommended wire gauge (AWG or American Wire Gauge) for your system.
1. Note the load impedance of the loudspeakers connected to each channel
of the amplifier. Mark this value on the “Load Impedance” (A) line of the
nomograph.
2. Select an acceptable damping factor and mark it on the “Damping Factor”
(B) line. Higher damping factors yield greater motion control over the
loudspeakers, and therefore lower distortion. A common damping factor for
commercial applications is between 50 and 100. Higher damping factors
may be desirable for live sound, but long cable lengths often limit the high-
est damping factor that can be achieved practically. In recording studios
and home hi-fi, a damping factor of 500 or more is very desirable.
3. Draw a line through the two points with a pencil, and continue until it inter-
sects the “Source Resistance” (C) line.
4. On the “2-Cond. Cable” (D) line, mark the required length of the cable run.
5. Draw a pencil line from the mark on the “Source Resistance” line through
the mark on the “2-Cond. Cable” line, and on to intersect the “Copper Wire”
(E) line.
6. The required wire gauge for the selected wire length and damping factor is
the value on the “Copper Wire” line. Note: Wire size increases as the AWG
gets smaller.
7. If the size of the cable exceeds what you want to use, (1) find a way to use
shorter cables, (2) settle for a lower damping factor, or (3) use more than
one cable for each line. Options 1 and 2 will require the substitution of new
values for cable length or damping factor in the nomograph. For option
3, estimate the effective wire gauge by subtracting 3 from the apparent
wire gauge every time the number of conductors of equal
gauge is doubled. So, if #10 wire is too large, two #13
wires can be substituted, or four #16 wires can be used for
the same effect.
PIPs for Speaker Protection
Depending on the application, you may
want to use a PIP™ module to protect
your loudspeakers (for PIP-compatible
amps only). When properly configured, all
PIP modules with signal-driven compres-
sion can provide loudspeaker protection.
For more information on available PIP
modules with signal-driven compression,
contact your Crown dealer or check the
current selection of PIP modules at www.
1.3.4 Loudspeaker Protection
Crown amplifiers generate enormous power. If your loud-
speakers don’t have built-in protection from excessive
power, it’s a good idea to protect them. Loudspeakers are
subject to thermal damage from sustained overpowering
and mechanical damage from large transient voltages.
Special fuses can be used to protect your loudspeakers in
both cases.
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Chapter 1: Crown Amplifiers In-Depth
Two different types of fuses are
required for thermal protection
and voltage protection. Slow-blow
fuses are usually selected to
Figure 1.24
Loudspeaker Fuse
Nomograph
protect loudspeakers from thermal
damage because they are similar
to loudspeakers in the way they
respond to thermal conditions
over time. In contrast, high-speed
instrument fuses like the Littlefuse
361000 series are used to protect
loudspeakers from large transient
voltages. The nomograph in Figure
1.24 can be used to select the
properly rated fuse for either type
of loudspeaker protection.
There are basically two
approaches that can be taken
when installing fuses for loud-
speaker protection. A common
approach is to put a single fuse
in series with the output of each
channel. This makes installa-
tion convenient because there is only one fuse protecting the loads on each
output. The main disadvantage of this approach becomes obvious if the fuse
blows because none of the loads will receive any power.
A better approach is to fuse each driver independently. This allows you to
apply the most appropriate protection for the type of driver being used. In
general, low-frequency drivers (woofers) are most susceptible to thermal
damage and high-frequency drivers (tweeters) are usually damaged by large
transient voltages. This means that your loudspeakers will tend to have better
protection when the woofers are protected by slow-blow fuses and high-fre-
quency drivers are protected by high-speed instrument fuses.
1.3.5 Solving Output
Problems
High-Frequency Oscillations
Sometimes high-frequency oscillations occur which can cause your amplifier
to prematurely activate its protection circuitry and result in inefficient opera-
tion. The effects of this problem are similar to the effects of the RF problem
described in Section 1.2.2. To prevent high-frequency oscillations:
1. Lace together the loudspeaker conductors for each channel; do not lace
together the conductors from different channels. This minimizes the
chance that cables will act like antennas and transmit or receive high fre-
quencies that can cause oscillation.
2. Avoid using shielded loudspeaker cable.
3. Avoid long cable runs where the loudspeaker cables from different ampli-
fiers share a common cable tray or cable jacket.
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17
4. Never connect the amplifier’s
input and output grounds together.
Figure 1.25
Inductive Load (Trans-
former) Network
5. Never tie the outputs of multiple
amplifiers together.
6. Keep loudspeaker cables well
separated from input cables.
7. Install a low-pass filter on each
input line (similar to the RF filters described in Section 1.2.2).
8. Install input wiring according to the instructions in your amplifier’s Opera-
tion Manual.
Sub-Sonic Currents
Another problem to avoid is the
presence of large sub-sonic currents
when primarily inductive loads are
used. Examples of inductive loads
are 70-volt transformers and electro-
static loudspeakers.
Inductive loads can appear as a
short circuit at low frequencies. This
can cause the amplifier to pro-
duce large low-frequency currents
and activate its protection circuitry.
Always take the precaution of install-
ing a high-pass filter in series with
the amplifier’s input when inductive
loads are used. A 3-pole, 18-dB-
per-octave filter with a –3 dB fre-
quency of 50 Hz is recommended
(depending on the application, an
even higher –3 dB frequency may be
desirable).
Another way to prevent the amplifier
from prematurely activating its protection systems and to protect inductive
loads from large low-frequency currents is to connect a 590 to 708 µF nono-
larized capacitor and 4-ohm, 20-watt resistor in series with the amplifier’s
output and the positive (+) lead of the transformer. The circuit shown in Figure
1.25 uses components that are available from most electronic supply stores.
Figure 1.26
Typical Distributed
Speaker System
1.3.6 Distributed Speaker Systems
Multiple-speaker systems for paging and background music systems are
common in such facilities as schools, restaurants, industrial facilities offices
and retail. In these systems, many speakers are distributed throughout the
facility, often across long distances, making them difficult and expensive to
implement with traditional, direct low-impedance amplifiers. A less expensive
and more reliable method is the distributed speaker system.
A distributed speaker system consists of an amplifier or amplifier channel
driving one or more speakers with transformers connected to a pair of wires
called a “home run.” The transformers step the line voltage down to a lower
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Chapter 1: Crown Amplifiers In-Depth
level to drive the speaker, and are connected across the
wires (see Figure 1.26). The combination of transformer
and speaker line presents a much higher impedance to the
amplifier than would the speaker itself, making it possible to
add many speakers to a single home run.
Using Low-Impedance
You can use amps without constant-volt-
age settings on distributed speaker sys-
tems if the power output is high enough.
For example, an amplifier rated for 78
watts output into 8 ohms will directly drive
a 25-volt line. To calculate the necessary
power for driving a specific voltage line
use the following formula:
In distributed speaker systems, as the ratio of voltage to
current become greater, less power is lost on the home run.
This makes it possible to use much smaller gauge wire for
home runs than would otherwise be possible.
What is Constant Voltage?
“Constant-voltage” amplifiers do not, in fact, supply a con-
stant output voltage. The audio is represented with varying
voltage just as with a low-impedance amplifier. The term
“constant-voltage” was arrived at for two reasons. First, con-
stant-voltage amplifiers produce their maximum power when
the output voltage reaches the specified value. For example,
an amplifier rated at 200 watts, when set to 70V output, will
produce 200 watts when the output voltage reaches 70V.
Second, the output voltage of an amplifier driving a con-
stant-voltage (distributed) speaker run remains constant
across a wide range of impedances.
where P equals the necessary power
output,
V equals the voltage of the distributed
speaker system, and R equals the imped-
ance of the amplifier for the power specifi-
Transformer Saturation
It’s important to know that transformers can easily become “saturated” at low-frequencies. Transformer saturation
occurs when the magnetic field created by the signal content becomes too much for the core of the transformer to
handle. This condition can be dangerous to the amplifier, and can also cause distortion.
An effective way to prevent step-down transformer saturation is to filter the very low-frequency content from the
audio.Your amplifier may provide high-pass filters for this purpose (see your Operation Manual). If not, see Sec-
tion 1.2.2 for filter suggestions.
1.4 Multi-way Systems
(with Expansion Modules)
This section shows how multi-way systems can be effectively designed using optional expansion modules that
feature active crossover networks. Example systems are shown for single and multiple amp two-way systems and
three-way systems.
The range of frequencies present in full-range music is wider than most any single speaker component can accu-
rately reproduce. Because of this, most professional speaker systems employ two or more speaker components
to do the job. Crossover networks (or crossovers) are electrical circuits that divide an incoming signal into two
or more separate frequency bands. The separate bands are then routed to speakers designed to reproduce the
range of frequencies they are being fed.
1.4.1 Active vs. Passive Crossover Networks
There are two types of crossovers: active and passive. Passive crossover networks are located in the signal chain
between the amplifier and speakers. The networks built into speaker cabinets are typically passive. The primary
advantage to passive crossovers is that they use fewer amplified channels. The primary disadvantage is that they
work with amplified or high-voltage signals because of being located after the amplifier in the signal chain,
causing them to waste much of the power before it gets to the speakers. They also have lower dynamic
range.
Active crossovers are typically located before the amplifier in the signal chain. They work with lower “line-level”
signals, meaning they waste much less power.
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Chapter 1: Crown Amplifiers In-Depth
19
Figure 1.27
Typical Single-Amp,
Stereo, Two-Way
Hookup
Figure 1.28
Typical Two-Amp,
Bridge-Mono, Two-Way
Hookup
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Chapter 1: Crown Amplifiers In-Depth
Figure 1.29
Typical Three-Amp,
Bridge-Mono,
Three-Way Hookup
When you use an active crossover to split the power drive to the loudspeaker
components, you gain a wide range of advantages, including:
1. Increased gain because the insertion loss of passive crossover networks is
eliminated.
2. Consistent power bandwidth: power bandwidth is changed in multi-way pas-
sive systems if transducers change impedance or vaporize (blow up).
3. Levels can be matched
more accurately to the
components.
Figure 1.30
Fault Status External
Circuit Design
4. Improved dynamic
range.
Active crossovers for
Crown amps are available
in both PIP and SST mod-
ules (see your Operation
Manual for details about
available options for your amplifier).
Figures 1.27 through 1.29 illustrate typical systems using active crossover
modules.
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21
1.5 Fault Monitoring
Figure 1.31
RJ Jack Wiring and
Pin Assignments
The Fault (RJ-11) jack, which looks
like a telephone plug, is located
on the back of your amplifier (if
equipped). It gives you an easy way
to remotely monitor the amplifier’s fault status. To set up a circuit that will
cause an LED to light whenever a fault status occurs, you can simply use the
suggested circuit shown in Figure 1.30.
When using this circuit, the LED will glow whenever the amplifier is in one of
four states: a channel’s heatsink has reached its temperature limit, the trans-
former has reached its temperature limit, the amplifier has just been turned
on and is in its turn-on-delay mode, or the amplifier is turned off.
If you choose to design your own circuit to interface this signal to your system,
note that this RJ jack is polarity sensitive. Pin 2 must be grounded, and Pin
5 must be supplied with a positive voltage pull up (positive with respect to
ground). Refer to Figure 1.31 for RJ jack pin assignments. Note: the mating
connector for the RJ-11 jack contains 4 contact pins in a six-slot case, as
shown in Figure 1.31. The maximum signal that can be exposed to the fault
jack is 35 VDC and 10 mA. Best results are obtained with 10 mA LEDs.
1.6 Setting
Figure 1.32
Optimal System
Headrom.
Available
Headroom
System Gain
Amplifier
Gain
Headroom
Structure
Potential
To get the best performance
from your sound system, you
should carefully set up your
system’s gain structure. Gain
structure is a term that refers
Amplifier
to the way the various levels
are set at each stage of your
sound system. Good gain
structure lets you get your
intended signal out with the
Outboard
Processing
most available headroom, and
the least amount of noise.
Mixer
Output
Mixer
Input
This section provides a basic
procedure to use to set up you
system’s gain structure, designed to get you up and running as quickly as
possible. We could go into much more detail on this subject, but that would
be beyond the scope of this manual. If you have questions about system gain
structure, refer to the Appendix for a list of recommended publications for
further reading.
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Chapter 1: Crown Amplifiers In-Depth
1.6.1 System Levels
When setting system gain, start at the front of the system and work your way toward the
amplifier. A system with the lowest noise floor and maximum overall gain will have most
of its gain early in the signal chain.
Start out by setting your mixer’s individual channels to 0 dB. The individual channels will
vary somewhat from this in the course of setting the mix, but it is a good target position.
Also, if your mixer has a +4/–10 dB switch on the output, set it to the +4 dB position.
Next, if your mixer has input trim controls for the mic channels, set them for the highest
possible gain (but short of clipping) by having someone speak or sing into the mic while
monitoring the mixer’s metering.
Set up your mix for the balance of signals as you want them, keeping the input faders
somewhere around the 0 dB point. If necessary, turn down the trim on a channel if
you’re not able to keep the fader near the 0 dB point.
After the mix is set, adjust the master levels on the mixer to 0 dB. Any signal processing
equipment should generally be set to 0 dB as well, with some exceptions (refer to each
component’s documentation for details).
1.6.2 Amplifier Level
Before you can know how to set your amps level controls, you need to understand how
they work. Amplifier level controls are typically not “gain” controls. They do not control
the amount of gain the amplifier produces.You may be tempted to immediately turn your
amps level control all the way up (after all, you do want all the Crown power you can get,
don’t you?). While that approach could work sometimes, usually it will yield more noise
and less overall system gain than would otherwise be possible.
Power amplifiers are designed to produce a set amount of gain. The function of the level
control knob typically is to adjust the signal level coming into the amplifier’s input stage.
Where to set the level controls on the amp depends on the system and how much gain
you have available prior to the amplifier. With the level controls turned down the ampli-
fier can still reach full rated output power, it just takes more drive level from your mixer to
achieve it.
First, check to make sure your mixer or console is being operated at optimum signal-to
-noise, without clipping the output. Then—with your amplifier’s input sensitivity set to
the 26 dB position (if equipped)—turn up your amp’s level controls until you achieve the
desired level (loudness). If you turn the level controls all the way up, and it’s still not loud
enough, turn the amplifier level controls all the way down (counter-clockwise). Then,
change the sensitivity switch to the 1.4V position (if equipped). This will increase the
gain of the amplifier. Now carefully turn the amplifier level controls up (clockwise) to the
desired level (loudness). If its still not loud enough, and your amplifier has a 0.775V sen-
sitivity setting, turn the amplifier level controls all the way down (counter-clockwise), then
change the sensitivity switch to the 0.775V position. Take care when you are adjusting
the level controls at this input sensitivity setting. Increasing the input sensitivity of the
amplifier may cause the input stage of the amp to overload, so be prepared to back
down the output of the mixer by 1 or 2 dB if you notice the amplifier’s warning indicators
beginning to flash.
Note: depending upon your model of Crown amplifier, sensitivity settings are internal
and NOT user-selectable. Internal sensitivity settings may only be adjusted by qualified
service personnel. Refer to your amplifier’s Operation Manual for specifics about sensi-
tivity settings on your amplifier.
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Chapter 2: Troubleshooting
23
Chapter
Troubleshooting
2
In This Chapter
• Troubleshooting Flowcharts
his section provides flowcharts to assist you in troubleshooting problems
Twith your amplifier. In some situations the problem may not be with the
amplifier, but rather may be caused by a system condition.
The flowcharts do not cover every possible scenario you may encounter.
Figure 2.1 provides a key to help you interpret the flowcharts.
Figure 2.1
Flowchart Key
Start and
Finish Points
Question
Comment
Action Step
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Chapter 2: Troubleshooting
2.1 No Power
Figure 2.2
No Power
No Power
Is amp plugged
in to the AC
source?
Plug amp in to the
AC source.
No
Yes
Is the Power
(Enable)
switch on?
Turn the Power
(Enable) switch on.
No
Yes
Is the Power
(Enable)
indicator lit?
Is AC source
supplying power
to outlet?
Restore AC power
to outlet.
No
No
Yes
Yes
Does amp have
a fuse or circuit
breaker?
Circuit
Breaker
Reset circuit
breaker.
Is an
Verify power to
amp is turned on
in IQ System.
Fuse
Did it trip
again?
Amp o.k. to
operate.
IQ System
controlling
amp?
No
Yes
Is fuse
internal or
external?
Yes
Replace fuse
with new fuse
of identical
rating.
No
Internal
External
Internal Fuses
NOT
user-replaceable.
Refer amp to
service center.
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Chapter 2: Troubleshooting
25
2.2 No Sound
Figure 2.3
No Sound
No Sound
Check AC Power to
amp. See "No Power"
flowchart.
Is Power or
Enable
indicator on?
No
Yes
Does amp have
IQ PIP model
installed?
Are signal
indicators
blinking?
Check settings on
IQ PIP module.
Check signal source
for adequate output.
Yes
No
No
Yes
Are the level
controls
turned up?
Turn up level controls
until you hear output.
Are speakers'
protection
systems tripped,
or speakers
damaged?
No
Repair or reset
speaker.
Yes
Yes
No
Connect Speakers
to Amp.
Are speakers
connected?
No
Does amp have
Fault, TLC or
ODEP
indicators?
Yes
Neither Fault,
TLC or ODEP
Is there a
short-circuit on
the speaker
line?
Fault or TLC
ODEP
Remove the
short-circuit.
Yes
Is indicator
off?
Yes
Is indicator
on?
No
No
Yes
Amp overheated or in
other standby condition.
See "Amp Overheating"
flowchart and/or refer to
Operation Manual.
No
Refer amp to
service center.
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Chapter 2: Troubleshooting
2.3 Bad Sound
Figure 2.4
Bad Sound
Are ODEP
indicators (if
equipped) dim or
off?
Amp overheating.
See "Amp
Overheating"
flowchart.
Yes
Bad Sound
No
Is source signal
clean and
undistorted?
Check levels and/or
indicators at source
level for clipping.
No
Are the IOC or
Clip indicators (if
equipped)
Check amp
for clipping.
Yes
Possible Causes
flashing or on?
Yes
No
Amp not adequately
cooled. See "Amp
Overheating"
System Gain
Is there a
Hum or Buzz
sound?
See "Hum and
Buzz" in
Section 1.2.2.
Structure. See
"Setting System
Gain Structure in
Section 1.6.
Yes
flowchart.
Are input and
output
connections o.k.?
No
No
Secure input and
output connections.
Yes
Refer amp to
service center.
Figure 2.5
Amp Overheating
Amp
Overheating
2.4 Amp
Overheating
Are the filters
(if equipped)
clogged?
Clean or replace
Yes
filters.
No
See "Rack Cooling" in
Section 1.1, and info
on amp cooling in
Is the amp
getting enough
cool air?
No
Operation Manual.
Yes
Is the amp
operating within
its rated
Lower impedances cause
amps to dissipate more
heat. See "Amplifier Load
Impedance" in Section 1.3.2.
Yes
impedance?
No
Refer amp to
service center.
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Chapter 3: Glossary of Terms
27
Chapter
Glossary of Terms
3
In This Chapter
• Glossary of Terms
his section provides a handy glossary of terms used in the discussion of profes-
Tsional audio amplifiers. Some terms are unique to Crown amplifiers. Most of the
terms provided do not directly relate to amplifiers, but as amplifiers are but one piece
of a larger audio system, are often used when discussing amp usage.
Band-Pass Filter
Amperage
In a crossover, a filter that passes a band or range of frequen-
cies but sharply attenuates or rejects frequencies outside the
band.
A measure of electrical current flow, also called “amps” for
short. It literally equates to the number of electrons in a
conductor flowing past a certain point in a given amount of
time. Ohms law defines current (I) as voltage (V) divided by
resistance (R) with the following expression: I=V/R.
Barrier Block/Barrier Strip
A series of connections, usually screw terminals, arranged
in a line to permanently connect multiple audio lines to such
devices as recording equipment, mixers, or outboard gear.
Also called terminal strip.
Amplifier (Amp)
A device that increases signal. Many types of amplifiers are
used in audio systems. Amplifiers typically increase voltage,
current, or both.
BCA®
BCA (Balanced Current Amplifier) is Crown’s patented PWM
(Pulse-Width Modulation) amplifier output stage topology.
Also referred to as “class-I,” Crown’s BCA “switching” technol-
ogy provides for high output, exceptional reliability and nearly
twice the efficiency of typical amplifier designs. To learn more
about BCA, download and read the BCA white paper at www.
crownaudio.com.
Amplifier Class
Audio power amplifiers are classified primarily by the design
of the output stage. Classification is based on the amount
of time the output devices are made to operate during each
cycle of swing. Amplifiers are also defined in terms of output
bias current (the amount of current flowing in the output
devices with no signal present). Common amplifier classes
used in professional audio amplifiers include AB, AB+B, D, G
and H.
Binding Post (5-Way, Banana)
A type of electrical terminal, a binding post is most commonly
found as the output connector on a power amplifier, or as the
connectors on a speaker cabinet. A binding post can accept
banana plugs, spade lugs, bare wire and others. Generally,
binding posts are color coded, with the black connection
going to ground, and the red connecting to hot.
Attenuation
A decrease in the level of a signal is referred to as attenua-
tion. In some cases this is unintentional, as in the attenuation
caused by using wire for signal transmission. Attenuators
(circuits which attenuate a signal) may also be used to lower
the level of a signal in an audio system to prevent overload
and distortion.
Bridge-Mono
An operating mode of an amplifier that allows a single input
to feed two combined output channels in order to provide a
single output with twice the voltage of an individual channel in
Stereo or Dual mode.
Balanced Line
A cable with two conductors surrounded by a shield, in which
each conductor is at equal impedance to ground. With respect
to ground, the conductors are at equal potential but opposite
polarity; the signal flows through both conductors.
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Chapter 3: Glossary of Terms
Bus
rent is measured in Amperes (or Amps), abbreviated I. Ohms
law defines current as voltage (V) divided by resistance (R)
with the following expression: I=V/R.
In audio terms, a Bus is a point in a circuit where many sig-
nals are brought together. For example: Most electronic items
have a Ground Bus where all of a device’s individual ground
paths are tied together. In mixers, we have Mix Busses, where
multiple channels’ signals are brought (or blended) together,
and Aux Busses, where feeds from channels are brought
together to be routed to an external processor or monitor
send, etc. In general, the more busses a mixer has, the more
flexible the routing capabilities of that mixer will be.
Damping Factor
Though technically more complex than this, damping factor
is usually thought of as an indicator of how tight an amplifier
will sound when powering bass speakers. A speaker’s driving
motor is a coil of wire (called a voice coil) mounted within a
magnetic field. As this coil of wire moves within the field a
voltage will be induced in the voice coil. If resonant motions of
the speaker are not sufficiently short-circuited by the ampli-
fier, the speaker output can have an over accentuated or
“boomy” bass sound.
Capacitor
An electronic component that stores an electric charge. It is
formed of two conductive plates separated by an insulator
called a dielectric. A capacitor passes AC but blocks DC.
From a technical measurement stand point, damping factor
is the ratio of the rated speaker impedance to the amplifier’s
output impedance. Low output impedance is the consequence
of the amplifier having substantial negative voltage feedback
taken from its output terminals. Properly designed negative
feed back not only corrects for output voltage errors induced
by the speaker but also produces other benefits, including low
distortion, low noise (hiss), and flat frequency response.
Channel Separation
Relates to crosstalk, or bleed of audio signals from one chan-
nel to another. The amount of channel separation is inversely
related to the item’s crosstalk spec; i.e. a low crosstalk spec
indicates high channel separation.
Circuit Breaker
A resettable device intended to provide protection to electrical
circuits. It opens when current flows though it that exceeds its
current rating.
DC Output Offset
The presence of DC (Direct Current) at the output of the
amplifier. Any more than approximately 10 millivolts (positive
or negative) could be an indication of a problem within the
amplifier.
Clipping
A specific type of distortion. If a signal is passed through an
electronic device which cannot accommodate its maximum
voltage or current requirements, the waveform of the signal
is sometimes said to be clipped, because it looks on a scope
like its peaks have been clipped off by a pair of scissors. A
clipped waveform contains a great deal of harmonic distortion
and often sounds very rough and harsh. Clipping is what typi-
cally happens when an audio amplifier output is overloaded
or its input over driven.
Decibel
A decibel, a tenth of a bel, is used as an expression of the
ratio between signal levels.
One decibel is commonly taken as the smallest volume
change the human ear can reasonably detect. Doubling the
POWER of an amplifier results in a 3 dB increase, which is
a “noticeable” volume increase. Doubling the VOLUME of a
sound is a 10 dB increase.
A Clip Indicator on an amplifier indicates the presence of clip-
ping distortion.
dBV is decibels relative to 1 volt. dBu is decibels relative to
0.775 volt. dBm is decibels relative to 1 milliwatt.
Compressor
A compressor is a device that reduces the dynamic range of
an audio signal. First a threshold is established. When the
audio signal is louder than this threshold, its gain is reduced.
Distributed Speaker System (Constant Voltage System)
A type of speaker system where transformers typically are
used at the output of an amplifier and at each speaker in
order to provide a constant voltage (most commonly 70V or
Crossover Network (Crossover)
An electronic network that divides an incoming signal into two 100V) that can be tapped by multiple speakers. These lines
or more frequency bands.
can be run great distances with less loss and can have many
more speakers on them than typical high current speaker
lines. These types of systems are generally employed in
situations where an amplified signal must be distributed over
vast areas without a need for very high sound level in any
one area. This type of P.A. system is typically used in schools,
churches, business offices, and other commercial facilities.
Crossover Slope
High- and low-pass filters used for speakers do not cut off fre-
quencies like brick walls. The roll-off occurs over a number of
octaves. Common filter slopes for speakers are 1st- through
4th-order corresponding to 6 dB per octave to 24 dB per
octave. For example, a 1st-order, 6 dB per octave high-pass
filter at 100 Hz will pass 6 dB less energy at 50 Hz, and 12
dB less energy at 25 Hz. Within the common 1st through 4th
filters there is an endless variety of crossover types including
Butterworth, Linkwitz-Riley, Bessel, Chebychev and others.
Dynamic Range
The dynamic range of a sound is the ratio of the strongest or
loudest part, to the weakest or softest part; it is measured in
dB. An orchestra may have a dynamic range of 90 dB, mean-
ing the softest passages have 90 dB less energy than the
loudest ones.
Crosstalk
Signal bleeding or leaking from one channel of a multi-chan-
nel device to another.
EMI
EMI (Electro Magnetic Interference) refers to interference in
audio equipment produced by the equipment or cabling pick-
ing up stray electromagnetic fields. This interference usually
Current
Literally, the rate of electron flow in an electrical circuit. Cur-
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Chapter 3: Glossary of Terms
29
manifests itself as some type of hum, static, or buzz. Such
electromagnetic fields are produced by fluorescent lights,
power lines, computers, automobile ignition systems, televi-
sion monitors, solid state lighting dimmers, AM and FM radio
transmitters, and TV transmitters. Methods for controlling
EMI include shielding of audio wiring and devices, ground-
ing, elimination of ground loops, balancing of audio circuits,
twisting of wires in balanced transmission lines, and isolation
transformers among others. Completely eliminating EMI in
a system ranges from easy to nearly impossible depending
upon the equipment and the environment in question.
plug, the ground connection on the plug is wired to the
component’s chassis. This wire conducts electricity to power
ground if the chassis becomes electrically “hot,” preventing
electrical shock.
In audio, ground usually refers to either the electrical ground
mentioned above, or to an audio shield. An audio shield is
not always a ground and should never be used as a safety
ground. That they are often at ground potential is a function
of how they may be connected to other equipment. Many
audio devices have the ability to disconnect their signal paths
entirely from electrical ground as a way to prevent hum or
ground loop problems.
Equalization (EQ)
The adjustment of frequency response to alter tonal balance
or to attenuate unwanted frequencies.
Verb - to “ground” something means connecting it electrically
to ground.
Fader
Ground Lift
Another name for variable attenuator, volume control, or
potentiometer. A fader works like a standard potentiometer,
only instead of rotating, it slides along a straight path. Faders
are commonly found on mixers.
Ground lift is a switch found on many pieces of audio equip-
ment which disconnects audio signal ground from earth or
chassis ground.
Using ground lift switches is considered to be far safer than
the “3-to-2 prong AC adapter” solution.
Fault
A term used to describe any condition that could cause an
amplifier or amplifier channel to place itself in “standby” or
offline mode for protection.
Ground Loop
A loop or circuit formed from ground leads.
The loop formed when unbalanced components are con-
nected together via two or more ground paths–typically the
connecting-cable shield and the power ground. Ground loops
cause hum and should be avoided.
An indicator on some Crown amplifiers that blinks to show
that the amplifier is in “Fault,” or a standby or offline condition.
Frequency
In audio, the number of cycles per second of a sound wave
of an audio signal, measured in hertz (Hz). A low frequency
(for example 100 Hz) has a low pitch; a high frequency (for
example 10,000 Hz) has a high pitch.
Grounded Bridge™
Grounded Bridge is the name of an amplifier output topology
developed by Crown in the 1980’s, and used in many Crown
amplifier models. The patented Grounded Bridge design
consists of four quadrants and an ungrounded power supply.
While two of the output quadrants operate much like a con-
ventional (AB+B push-pull) linear amplifier, the other two work
in a push-pull configuration to control ground reference for the
Frequency Range/Frequency Response
Frequency Range is the actual span of frequencies that a
device can reproduce, for example from 5 Hz to 22 kHz.
Frequency Response is the Frequency Range versus Ampli-
tude. In other words, at 20 Hz, a certain input signal level may supply rails.
produce 100 dB of output. At 1 kHz, that same input level may
To learn more about Grounded Bridge, download and read
produce 102 dB of output. At 10 kHz, 95 dB, and so on.
Fuse
Headroom
A device intended to provide protection to electrical circuits.
It burns open when current flows though it that exceeds its
current rating.
The difference between the normal operating level of a
device, and the maximum level that device can pass without
distortion. In general the more headroom the better.
Gain
Hertz
How much an electronic circuit amplifies a signal is called
its “gain.” In most specs or references gain is expressed as
a decibel value. Occasionally gain may be expressed as a
straight numeric ratio (a voltage gain of 4 or a power gain of
2).
The inverse of the time required for one complete cycle of
a wave. Thus, a 10 Hz sine wave takes 1/10 of a second to
complete a full cycle. In practice, it is the frequency or number
of wave cycles occurring per second. In the audio range this
equates to what we perceive as pitch. Abbreviated Hz.
Ground
High-Pass Filter
In electricity, a large conducting body, such as the earth or an
electric circuit connected to the earth, used as a reference
zero of electrical potential.
A filter that passes frequencies above a certain frequency
and attenuates frequencies below that same frequency. It can
also be called a low-cut filter.
A conducting object, such as a wire, that is connected to a
position of zero potential for the purpose of “grounding” an
electronic device.
Hum
An unwanted low-pitched tone (60 Hz and its harmonics)
heard in the speakers. The sound of interference generated
A power ground or safety ground is a connection to the power in audio circuits and cables by AC power wiring. Hum pickup
company’s earth ground through the power outlet. In the
power ground of an electronic component with a grounded
is caused by such things as faulty grounding, poor shielding,
and ground loops.
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30
Chapter 3: Glossary of Terms
I
I
Load/ Limit Indicator
50 to 60 Hz).
An indicator of some Crown amplifiers that shows current flow
to the loudspeakers (“current load”) and the maximum cur-
rent available from the amplifier (“current limit”). Typically, the
indicator will glow one color to indicate that current is flowing
to the loads connected to the amplifier output channel, and
change to another color to show that the amplifier channel is
delivering its maximum output current.
Loudspeaker
A transducer that converts electrical energy (the signal) into
acoustical energy (sound waves).
Loudspeaker Offset Integration
A feature on some Crown amplifiers that helps reduce output
clipping and off-center woofer cone movement caused by the
presence of large infrasonic (subaudible) frequencies. The
circuit adds a third order high-pass Butterworth filter with a –3
dB frequency of 35 Hz.
Impedance
Impedance refers to the resistance of a circuit or device to AC
(alternating current). Most modern electronic audio devices
have extremely high input impedances so they can be driven
by very low power outputs. Impedance is measured in ohms.
The symbol Ω (omega) is often used to represent resistance.
Low-Pass Filter
A filter that passes frequencies below a certain frequency and
attenuates frequencies above that same frequency. It can
also be called a high-cut filter.
Input
Mic Level
The connection going into an audio device. In a mixer or
mixing-console, a connector for a microphone, line-level
device, or other signal source.
The level (or voltage) of signal generated by a microphone.
Typically around 2 millivolts.
Negative Feedback
Intermodulation Distortion (IMD)
If some of the output of an amplifier is made to be out of
phase, and mixed back with the amp’s input signal, it will
partially cancel the input, reducing the gain of the amplifier;
this is called negative feedback. But, because it contains and
therefore cancels any distortion introduced by the amplifier,
negative feedback also has the effect of improving the linear-
ity of the amplifier. Negative feedback can also lower output
impedance, increasing damping factor, and can sometimes
be made to flatten frequency response. The key to negative
feedback amplifiers is careful design. Too much phase shift
and the amp will be unstable, and too much feedback will
cause Transient Intermodulation Distortion.
Nonlinear distortion that occurs when different frequencies
pass through an amplifier at the same time and interact to
create combinations of tones unrelated to the original sounds.
IMD specifications are usually expressed as a percentage of
the amplifier’s output, and the lower the percentage the better.
IOC®
The IOC (Input Output Comparator) circuit compares the
output signal of the amplifier with the input signal. If there is
any difference other than gain, then it is considered distor-
tion and the indicator comes on. The LED indicator will come
on whenever there is distortion of 0.05% or more. This is a
dynamic Proof of Performance of the amplifiers functionality.
Anytime you experience distortion in your system you can
view the IOC indicators. If they are not lit then you know that
the amplifier is not at fault. If the IOC indicators are on, then
the amplifier is in distortion.
Noise
Unwanted sound, such as hiss from electronics or tape. An
audio signal with an irregular, non-periodic waveform.
Noise Floor
The noise floor of a device or system is the amount of noise
generated by the device itself with no signal present, it is
measured in decibels. All electronic devices will generate a
certain amount of noise, even a piece of wire! Minimizing the
noise floor leads to expanded dynamic range, and cleaner
recordings or sound production.
To learn more about IOC, download and read the IOC white
Limiter
A limiter is a dynamics processor very similar to a compres-
sor. In fact, many compressors are capable of acting as limit-
ers when set up properly. The primary difference is the ratio
used in reducing gain. In a limiter, this ratio is set up to be as
close to infinity:1 as possible (no matter how much the input
signal changes, the output level should remain pretty much
constant). The idea is that a limiter establishes a maximum
gain setting, and prevents signals from getting any louder
than that setting.
ODEP®
ODEP (Output Device Emulator Protection) is an analog
computer simulation of the output device thermal imped-
ance. In layman’s terms ODEP stores how much power the
amplifier delivers to its load and its heatsink temperature. If
the protection circuit determines that the output stage is being
overstressed or cannot dissipate any further heat, then output
stage drive is limited.
Line Level
Generally defined in the audio industry as +4 dBu (1.23 volts)
for balanced “pro” gear, and .316 volts (–10 dBV) for unbal-
anced “semi-pro” gear. “ It is best to match the levels of the
gear you are using so that –10 dBV equipment isn’t directly
feeding +4 dBu equipment, and vice versa. If you use gear of
both levels, there are various level matching devices on the
market to properly interface the items.
To learn more about ODEP, download and read the ODEP
Output
A connector in an audio device from which the signal comes
and then feeds successive devices.
Overload
Linear Power Supply
The distortion that occurs when an applied signal exceeds a
A power supply that converts AC mains power for use by the
amplifier by means of a conventional transformer operating at
the same frequency as that of the AC mains supply (usually
system’s maximum input level.
Parallel-Mono
As implemented in Crown amplifiers, an operating mode of
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Chapter 3: Glossary of Terms
31
the amplifier that allows a single input to feed two combined
output channels in order to provide a single output with twice
the current of an individual channel in Stereo or Dual mode.
power level fed into it to a level sufficient to drive a loud-
speaker.
Radio Frequency Interference (RFI)
Radio-frequency electromagnetic waves induced in audio
cables or equipment, causing various noises in the audio
signal.
Removable Terminal Block (Buchanan®, Phoenix)
A series of screw terminal connections arranged in a line on a
removable connector. Often found in three-terminal and four-
terminal versions in audio applications. Often referred to by
their brand name, such as “Buchanan®” and “Phoenix.”
Peak
On a graph of a sound wave or signal, the highest point in the
waveform. The point of greatest voltage or sound pressure in
a cycle.
Phase Response
The measure of displacement of a time-varying waveform
between an amplifier’s input and output. Expressed in
degrees.
Phone Plug
Resistance
A cylindrical plug, usually 1/4-inch (6.35-mm) in diameter. An
unbalanced phone plug typically has a tip for the hot signal
and a sleeve for the shield or ground. A balanced phone
plug typically has a tip for the hot signal, a ring for the return
signal, and a sleeve for the shield or ground.
The opposition of a circuit to a flow of direct current. Resis-
tance is measured in ohms. The symbol Ω (omega) is often
used to represent resistance. Ohms law defines resistance as
voltage (V) divided by current (I) with the following expression:
R=V/I.
Phono Plug
Resistor
A coaxial plug with a central pin for the hot signal and a ring
of pressure-fit tabs for the shield or ground. Phono plugs are
used for unbalanced signals only. Also called an RCA plug or
pin jack.
An electronic component that opposes current flow.
Sensitivity
In audio terms, sensitivity is the minimum amount of input
signal required to drive a device to its rated output level.
Normally, this specification is associated with amplifiers and
microphones, but FM tuners, phono cartridges, and most
other types of gear have a sensitivity rating as well.
PIP™
PIP stands for Programmable Input Processor. These are
optional modules that can be plugged into any PIP-compat-
ible amplifier. There are a variety of PIP modules with varying
functions. Since first introducing PIP-compatible amplifiers
and PIP modules, Crown has updated the PIP standard. This
affects which PIP-compatible amplifiers can host certain PIP
modules. Following are descriptions of the two PIP standards.
Crown’s original PIP module was designed with a 22-pin edge
connector, which mated with a slide-in card rail on PIP-com-
patible amplifiers.
Shield
In electronic terms, a shield is a conductive enclosure,
protecting its contents from magnetic and electrostatic fields.
Since audio conductors and circuits tend to be extremely
sensitive to such fields, shields are very important. In cabling,
shields often consist of braided copper strands wrapped
around the signal conductors. The amount of coverage the
shield provides is directly related to the noise and hum per-
formance of the cable. Some cables offer a shield consisting
of a thin wrap of metallic sheeting, which can offer complete
coverage of the encased signal conductors.
PIP2™
The PIP2 standard, announced in 1998, upgraded the PIP
feature set and requires both 18- and 20-pin ribbon cables
which mate with a PIP2-compatible amplifier using standard
ribbon connectors.
Signal-To-Noise Ratio (S/N)
The ratio in decibels between signal voltage and noise volt-
age. An audio component with a high S/N has little back-
ground noise accompanying the signal; a component with a
low S/N is noisy.
Polarity
In electronics, the relationship between two points that have
opposite electric potentials (one is positive, the other nega-
tive) irrespective of time. This is not the same as being 180
degrees out of phase (although the results can be similar).
Phase implies a relationship with time, polarity does not.
Sine Wave
A wave following the equation y = sin x, where x is degrees
and y is voltage or sound pressure level. The waveform of
a single frequency. The waveform of a pure tone without
harmonics.
Potentiometer (Pot)
An electronic component that is used to provide variable
control over an electronic circuit. It is usually controlled by a
rotary knob which can be turned by hand; a volume control is
a good example of this.
Single-Ended
An unbalanced line (see Unbalanced).
Slew Rate
Power
Slew rate is the ability of a piece of audio equipment to
reproduce fast changes in amplitude. Measured in volts per
microsecond, this spec is most commonly associated with
amplifiers, but in fact applies to most types of gear. Since high
frequencies change in amplitude the fastest, this is where
slew rate is most critical. An amp with a higher slew rate will
sound “tighter” and more dynamic to our ears. Slew rates in
amplifiers are often limited to useful levels to provide protec-
tion to the amplifier from Radio-Frequency Interference (RFI).
Literally, the rate at which energy is consumed. Power is
expressed in Watts, abbreviated W. In electrical circuits,
power is determined by the amount of resistance (R) times
the amount of current squared with the following expression:
P=I2R.
Power Amplifier
In audio, an electronic device that amplifies or increases the
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32
Chapter 3: Glossary of Terms
Sound Pressure Level (SPL)
The acoustic volume or perceived loudness of sound, measured in
although over-compression will result in a dull, squashed, flat sound
to the signal.
decibels. SPL is a function of a signal’s amplitude.
Speakon®
Trim
Found on most mixers, trim controls provide the initial level setting
for each channel’s input gain. In most cases, trim adjusts gain of the
microphone preamp, but it may also apply to line level signals.
A type (and brand) of multi-pin connector developed by Neutrik®
which is now commonly found on speakers and amplifiers intended
to be used in high power mobile applications. They have become
popular because they offer a very high quality reliable connection,
can handle extremely high power, are very durable, and are relatively
low in cost compared to other similar connectors. Standard Speakon
connectors come in four or eight conductor versions (though other
configurations are available). The Speakon 8 has the same footprint
as the EP8 connector and the Speakon 4 has the same footprint as
XLR “D” type connectors.
Unbalanced
In electronics, a condition where the two legs of the circuit are not
equal or opposite with respect to ground, usually because one leg
is kept at ground potential. In other words: An audio signal requires
two wires or conductors to function. In an unbalanced situation, one
of those conductors is used to carry both signal and ground (shield).
Unbalanced circuits are much more susceptible to induced noise
problems than their balanced counterparts. Because of this, unbal-
anced lines should be kept as short as possible (under 10-15 inches
(25- to 38-cm)) to minimize potential noise problems.
Stereo (Dual)
An operating mode of an amplifier that allows channels of the
amplifier to function independently.
Unity Gain
Switching Power Supply
A device or setting which does not change signal level (does not
amplify or attenuate a signal) is said to be at “unity gain.” Many
processors are set up for unity gain; that is, they can be plugged into
a system without changing its overall levels. In practice, unity gain is
often a desired setting for maintaining gain staging, and for optimizing
operating levels and signal to noise ratios.
A power supply that first converts AC mains power to a much higher
frequency by means of a switching circuit before making the power
available for use within the amplifier. The primary benefits of a switch-
ing power supply are decreased overall unit weight and decreased
electro-mechanical emissions.
THD (Total Harmonic Distortion)
Voltage
The ratio of the power of the fundamental frequency at the output of
a device versus the total power of all the harmonics in the frequency
band at the output of the device. All electronic audio devices intro-
duce some distortion to audio passed through them. The simplest
form of this distortion is the addition of harmonics to the output signal.
THD represents the sum of all the harmonics added by a device as a
percentage of the level of the signal being measured.
The electrical potential between two relative points in a circuit.
Voltage is measured in volts (V). Ohms law defines voltage as the
product of current (I) and Resistance (R) with the following expres-
sion: V=I*R.
VZ®
VZ (Variable Impedance) is the name of Crown’s patented articulated
power supply technology. VZ technology enables Crown to pack
tremendous power into few rack spaces.
Thermal Dissipation
Energy not converted to the output of an amplifier is instead dis-
sipated by the amplifier as heat.
THX®
Refers to a series of specifications for surround sound systems. Pro-
fessional THX is used in commercial movie theaters.
The VZ supply is divided into two parts. When the voltage demands
are not high, it operates in a parallel mode to supply less voltage and
more current. The power transistors stay cooler because they are
not forced to needlessly dissipate heat. This is the normal operating
mode of the VZ power supply. When the voltage requirements are
high VZ switches to a series mode to produce higher voltage and less
current. The amplified output signal never misses a beat and gets full
voltage only when it requires it. Sensing circuitry observes the voltage
of the signal to determine when to switch VZ modes. The switching
circuitry is designed to prevent audible switching distortion to yield
the highest dynamic transfer function.
TLC
TLC (Thermal Limit Control) is a circuit developed by Crown which
provides amplifier thermal protection. When a predetermined temper-
ature threshold is reached, the TLC indicator begins to glow to show
that the temperature sensing circuitry is starting to engage the input
compressor. By compressing the input, the amplifier will not gener-
ate as much heat and will have a chance to cool down. The degree
of compression is directly proportional to the amount of overheating
experienced by the amplifier.
To learn more about VZ, download and read the VZ white paper at
Watt
Transformer
Power equates to the rate of energy transfer, or the rate of doing
work. Power is measured in Watts, and the watt has become a
common term in audio to describe the power handling capabilities
and/or requirements of speakers, and the power delivery capabilities
of amplifiers. Watts law defines power (P) as voltage (V) times current
(I) with the following expression: P=V*I.
A transformer is a device consisting of two or more coils of wire
wound on a common core of magnetically permeable material. The
number of turns in one coil divided by the number of turns in the
other is called the turns ratio. An alternating voltage appearing across
one coil will be inducted into the other coil multiplied by the turns
ratio.
XLR (Cannon or Three-Pin Connector)
Transformers are used in power supplies, distributed speaker sys-
tems, and are often used to provide electrical isolation in circuits to
prevent ground loops because they pass AC voltages and block DC
voltages.
A three-pin professional audio connector used for balanced mic and
line level signals. The AES standard for wiring of XLR connectors
dictates that Pin 1 be soldered to the cable shield, pin 2 be soldered
to the signal hot lead, and pin 3 be soldered to the signal return lead.
The name XLR was trademarked by Cannon (now owned by ITT).
XLR has since evolved into a generic industry term, and many manu-
facturers now make this style connector.
Transient
A non-repeating waveform, usually of much higher level than the
surrounding sounds or average level. Good examples of transients
include the attack of many percussion instruments, the “pluck” or
attack part of a guitar note, consonants in human speech (i.e. “T”),
and so on. Due to their higher-than-average level and fleeting nature,
transients are difficult to record and reproduce, eating up precious
headroom, and often resulting in overload distortion. Careful use
of compression can help tame transients and raise average level,
Y-Adapter
A single cable that divides into two cables in parallel to feed one
signal to two destinations.
Z
The abbreviation for impedance.
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Appendix: Suggested Reading
33
Appendix
Suggested Reading
his Appendix provides a a list of suggested publications for further reading
Tabout professional audio.
Audio Systems Design and Installation
JBL Audio Enginering for Sound Reinforcement
by John Eargle and Chris Foreman
Paperback - 452 pages 1st edition (May 2002)
Hal Leonard Publishing Corporation; ISBN 0-634-04355-2
by Philip Giddings, Phillip Giddings
Paperback - 574 pages (1990)
Sams; ISBN: 0240802861
Audio Systems Technology, Level I
Sound Check :The Basics of Sound and Sound Systems
by Tony Moscal
Paperback - 104 pages (July 1994)
by James S. Brawley (Editor), Larry W. Garter, National Sys-
tems contractor, R. David Reed, National Sound Contractors
Association
Hal Leonard Publishing Corporation; ISBN: 079353559X
Paperback - 295 pages (September 1, 1998)
PROMPT Publications; ISBN: 0790611627
Sound Reinforcement Engineering
by Wolfgang Ahnert, Frank Steffen
Hardcover - 424 pages (March 2000)
Routledge; ISBN: 0415238706
Audio Systems Technology #2 - Handbook For Installers
And Engineers
by James S. Brawley (Editor), Ray Alden, National Systems
Contractors asso, Bob Bushnell, Matt Marth, NSCA
Paperback - 415 pages (October 1, 1998)
PROMPT Publications; ISBN: 0790611635
Sound System Engineering
by Don Davis, Carolyn Davis (Contributor)
Hardcover - 665 pages 2nd edition (May 1997)
Sams; ISBN: 0240803051
Audio Systems Technology Level III: Handbook For
Installers and Engineers
by Bob Bushnell, Melvin J. Wierenga, Melvin J. Wierenga
Paperback - 289 pages 1st edition (May 15, 2000)
Howard W Sams & Co; ISBN: 0790611783
Wire, Cable, and Fiber Optics for Video and Audio Engi-
neers (McGraw-Hill’s Video-Audio Engineering Series)
by Stephen H. Lampen
Paperback - 350 pages 3rd edition (September 1997)
McGraw-Hill; ISBN: 0070381348
Handbook for Sound Engineers:The New Audio Cyclope-
dia
by Glen M. Ballou (Editor). Hardcover - 1506 pages 2nd edi-
tion (January 1, 1991)
Focal Press; ISBN: 0240803310
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NORTH AMERICA
SUMMARY OF WARRANTY
The Crown Audio Division of Crown International, Inc., 1718 West Mishawaka Road, Elkhart,
Indiana 46517-4095 U.S.A. warrants to you, the ORIGINAL PURCHASER and ANY SUBSE-
QUENT OWNER of each NEW Crown product, for a period of three (3) years from the date of
purchase by the original purchaser (the “warranty period”) that the new Crown product is free of
defects in materials and workmanship. We further warrant the new Crown product regardless of
the reason for failure, except as excluded in this Warranty.
ITEMS EXCLUDED FROM THIS CROWN WARRANTY
This Crown Warranty is in effect only for failure of a new Crown product which occurred within
the Warranty Period. It does not cover any product which has been damaged because of any
intentional misuse, accident, negligence, or loss which is covered under any of your insurance
contracts. This Crown Warranty also does not extend to the new Crown product if the serial
number has been defaced, altered, or removed.
WHAT THE WARRANTOR WILL DO
We will remedy any defect, regardless of the reason for failure (except as excluded), by repair,
replacement, or refund. We may not elect refund unless you agree, or unless we are unable to
provide replacement, and repair is not practical or cannot be timely made. If a refund is elected,
then you must make the defective or malfunctioning product available to us free and clear of all
liens or other encumbrances. The refund will be equal to the actual purchase price, not includ-
ing interest, insurance, closing costs, and other finance charges less a reasonable depreciation
on the product from the date of original purchase. Warranty work can only be performed at our
authorized service centers or at the factory. We will remedy the defect and ship the product from
the service center or our factory within a reasonable time after receipt of the defective product
at our authorized service center or our factory. All expenses in remedying the defect, including
surface shipping costs in the United States, will be borne by us. (You must bear the expense of
shipping the product between any foreign country and the port of entry in the United States and
all taxes, duties, and other customs fees for such foreign shipments.)
HOW TO OBTAIN WARRANTY SERVICE
You must notify us of your need for warranty service not later than ninety (90) days after expira-
tion of the warranty period. All components must be shipped in a factory pack, which, if needed,
may be obtained from us free of charge. Corrective action will be taken within a reasonable time
of the date of receipt of the defective product by us or our authorized service center. If the repairs
made by us or our authorized service center are not satisfactory, notify us or our authorized
service center immediately.
DISCLAIMER OF CONSEQUENTIAL & INCIDENTAL DAMAGES
YOU ARE NOT ENTITLED TO RECOVER FROM US ANY INCIDENTAL DAMAGES RESULT-
ING FROM ANY DEFECT IN THE NEW CROWN PRODUCT. THIS INCLUDES ANY DAMAGE
TO ANOTHER PRODUCT OR PRODUCTS RESULTING FROM SUCH A DEFECT. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CON-
SEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU.
WARRANTY ALTERATIONS
No person has the authority to enlarge, amend, or modify this Crown Warranty.This Crown War-
ranty is not extended by the length of time which you are deprived of the use of the new Crown
product. Repairs and replacement parts provided under the terms of this Crown Warranty shall
carry only the unexpired portion of this Crown Warranty.
DESIGN CHANGES
We reserve the right to change the design of any product from time to time without notice and
with no obligation to make corresponding changes in products previously manufactured.
LEGAL REMEDIES OF PURCHASER
THIS CROWN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No action to enforce this Crown War-
ranty shall be commenced later than ninety (90) days after expiration of the warranty period.
THIS STATEMENT OF WARRANTY SUPERSEDES ANY OTHERS CONTAINED IN THIS
MANUAL FOR CROWN PRODUCTS.
9/90
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WORLDWIDE
SUMMARY OF WARRANTY
The Crown Audio Division of Crown International, Inc., 1718 West Mishawaka Road, Elkhart,
Indiana 46517-4095 U.S.A. warrants to you, the ORIGINAL PURCHASER and ANY SUBSE-
QUENT OWNER of each NEW Crown1 product, for a period of three (3) years from the date of
purchase by the original purchaser (the “warranty period”) that the new Crown product is free of
defects in materials and workmanship, and we further warrant the new Crown product regardless
of the reason for failure, except as excluded in this Crown Warranty.
1 Note: If your unit bears the name “Amcron,” please substitute it for the name “Crown” in this
warranty.
ITEMS EXCLUDED FROM THIS CROWN WARRANTY
This Crown Warranty is in effect only for failure of a new Crown product which occurred within
the Warranty Period. It does not cover any product which has been damaged because of any
intentional misuse, accident, negligence, or loss which is covered under any of your insurance
contracts. This Crown Warranty also does not extend to the new Crown product if the serial
number has been defaced, altered, or removed.
WHAT THE WARRANTOR WILL DO
We will remedy any defect, regardless of the reason for failure (except as excluded), by repair,
replacement, or refund. We may not elect refund unless you agree, or unless we are unable to
provide replacement, and repair is not practical or cannot be timely made. If a refund is elected,
then you must make the defective or malfunctioning product available to us free and clear of all
liens or other encumbrances. The refund will be equal to the actual purchase price, not includ-
ing interest, insurance, closing costs, and other finance charges less a reasonable depreciation
on the product from the date of original purchase. Warranty work can only be performed at our
authorized service centers. We will remedy the defect and ship the product from the service
center within a reasonable time after receipt of the defective product at our authorized service
center.
HOW TO OBTAIN WARRANTY SERVICE
You must notify us of your need for warranty service not later than ninety (90) days after expira-
tion of the warranty period. All components must be shipped in a factory pack. Corrective action
will be taken within a reasonable time of the date of receipt of the defective product by our autho-
rized service center. If the repairs made by our authorized service center are not satisfactory,
notify our authorized service center immediately.
DISCLAIMER OF CONSEQUENTIAL & INCIDENTAL DAMAGES
YOU ARE NOT ENTITLED TO RECOVER FROM US ANY INCIDENTAL DAMAGES RESULT-
ING FROM ANY DEFECT IN THE NEW CROWN PRODUCT. THIS INCLUDES ANY DAMAGE
TO ANOTHER PRODUCT OR PRODUCTS RESULTING FROM SUCH A DEFECT.
WARRANTY ALTERATIONS
No person has the authority to enlarge, amend, or modify this Crown Warranty.This Crown War-
ranty is not extended by the length of time which you are deprived of the use of the new Crown
product. Repairs and replacement parts provided under the terms of this Crown Warranty shall
carry only the unexpired portion of this Crown Warranty.
DESIGN CHANGES
We reserve the right to change the design of any product from time to time without notice and
with no obligation to make corresponding changes in products previously manufactured.
LEGAL REMEDIES OF PURCHASER
No action to enforce this Crown Warranty shall be commenced later than ninety (90) days after
expiration of the warranty period.
THIS STATEMENT OF WARRANTY SUPERSEDES ANY OTHERS
CONTAINED IN THIS MANUAL FOR CROWN PRODUCTS.
9/90
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