Creda TV Mount ARE050 User Manual

opERATiNg  
iNsTRucTioNs MANuAl  
Arezzo Electric Radiator  
Models: ARE050 / ARE075 / ARE100 / ARE150 / ARE200  
These instructions should be read carefully and  
retained for future use. Note also the information  
presented on the appliance.  
iNcEuKE3Rg issuE 0  
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WARNING – THIS APPLIANCE MUST BE EARTHED  
The electrical installation must be carried out by a competent electrician, and be in strict  
accordance with the current i.E.E. Regulations for Electrical Equipment in Buildings. The  
wires in this mains lead are coloured in accordance with the following code:  
GREEN AND YELLOW:  
BLUE:  
EARTH  
NEUTRAL  
LIVE  
BROWN:  
BLACK  
PILOT WIRE  
- see also ‘pilot Wire connection.  
The heater is fitted with a length of flexible cable type H05VV-F size 4 x 1.0mm2 for  
connection to the fixed wiring of the premises through a suitable connection box  
positioned adjacent to the heater.  
A means for disconnection must be incorporated in the fixed wiring of the premises in  
accordance with the wiring rules. The supply circuit to the heater must incorporate a  
double pole isolating switch having a contact separation of at least 3mm.  
Pilot Wire Connection  
The BlAcK control wire is designed to carry a signal from a wall mounted creda  
programmer. if a programmer is not being used, the pilot wire should be isolated in  
accordance with the current iEE Wiring Regulations.  
IMPORTANT - DO NOT connect the BlAcK pilot wire to earth. care should be taken  
with the installation of the pilot wire(s) as when switching to background (setback) they  
become energised at 240V although only at a current of less than 100mA. in every case  
a suitable means of isolation must be provided for the pilot wire and marked to indicate  
that two sources of supply may be present at the heater. Where pilot wires are installed  
separately from the heater final sub-circuit they should be protected, double insulated  
and carry their own integral earth continuity conductor.  
Supplementary Earth Bonding  
should Equipotential Earth Bonding be required the earthing conductor in the supply  
cord is deemed to provide the supplementary bonding connection (see Regulation  
544.2.5, 17th Edition i.E.E. Wiring Regulations).  
Please note that lit cigarettes, candles and oil burners, combined with the  
convection effect of electric heaters can cause soot deposits to build up on the  
surface directly above and to the sides of the heater. This is not a fault of the  
heater. Extensive burning of candles or smoking in the operating environment of  
this product can produce heavy discolouration within a few months of use.  
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general  
The heater is designed for wall mounting using the wall bracket supplied. it should  
only be operated when in the upright position as shown - see Fig. 1 and Fig. 2. All  
models are splash proof to ip24 standard and may be used in bathrooms, however  
not in the immediate vicinity of baths, showers, water connections, wash basins or  
swimming pools. Before connecting the heater check that the supply voltage is the  
same as that stated on the heater.  
Wall Mounting  
IMPORTANT – The wall bracket supplied with the appliance  
must be used. The heater should be positioned observing the  
minimum clearances stated around the heater - see Fig. 1 and  
Fig. 2.  
DO NOT locate the heater immediately below a fixed socket  
outlet or connection box.  
1. Remove wall mounting bracket from the back of the heater  
by depressing the spring latch at the top of each bracket -  
see Fig. 3.  
2. Fix the wall bracket securely to the wall through the four  
screw holes provided.  
3. present the heater to the wall bracket, and engage lower  
slots in the back with bracket.  
4. Raise the heater to upright position and push the heater  
onto bracket to engage top latches.  
Dimensions  
Model(s)  
ARE050  
ARE075  
ARE100  
ARE150  
ARE200  
Watt (kW)  
0.50 kW  
0.75 kW  
1.0 kW  
1.5 kW  
2.0 kW  
A (mm)  
513  
513  
675  
756  
918  
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Fig. 2  
Fig. 1  
150 mm (Min)  
A
shelf  
546 mm  
300 mm  
105 mm  
150 mm (Min)  
Fig. 3  
Model (s)  
ARE050  
ARE075  
ARE100  
ARE150  
ARE200  
A (mm)  
225  
225  
387  
468  
630  
A
275 mm  
294 mm  
(Min)  
260 mm (Min)  
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Notes to the installer  
Test Mode  
When the heater is connected via a pilot wire system, the test mode allows the  
installer to confirm that the heater is responding correctly to the incoming pilot  
wire signal.  
pilot wire mode must be enabled in the heater’s settings in order for the appliance  
to be controlled by a creda controller with pilot wire connection.  
press Menu, Backand Enter for ten seconds to enter the service menu, select  
Pilot Wire and press Enter. select Enable.  
The desired comfort temperature should be selected  
comms  
using and . press Enter to confirm.  
standalone  
pilot Wire  
RF Module  
Note: The comfort  
temperature can be  
changed later if required.  
select  
comfort sp  
The heater will now enter a test state for four minutes.  
During this test state the display screen will indicate  
21 °c  
the pilot wire status. Each pilot wire mode should be  
verified to ensure correct operation.  
Note: some features are  
Test Mode  
not available while pilot  
pilot Wire  
status  
wire mode is enabled.  
comfort  
Time  
remaining  
4:00  
safety-overheat protection  
For your safety this appliance is fitted automatically, it will continue to cycle on  
with a thermal cut-out. in the event and off automatically until the reason for  
that the product overheats for some overheating is removed.  
reason, the cut-out prevents excessive The display screen will flash red to  
temperatures on the product by cutting indicate the product has overheated. To  
the power to the heater. once the reset the display, remove the obstruction  
heater has cooled down, it will reset and hold Enter for 10 seconds.  
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User introduction  
Thank you for choosing the creda Arezzo Electric Radiator. We manufacture the highest quality  
heating products for use in a wide variety of environments. This product has been designed to  
incorporate the latest, most advanced technologies to give you maximum control over your heating.  
The system allows for the simple setting of required time and temperature, and includes many  
energy-saving features which work automatically to help keep you warm for less.  
please read the instructions closely before first using the product, there is also quick-start  
guide on the next page if you need a reminder of how to use the basic functions in the future.  
Energy saving features  
The creda Arezzo Electric Radiator has many features which are designed to save you money. it has a  
self-learning capacity, constantly monitoring the effect that its actions have on the room temperature.  
This means that your heater knows how long it will take to get to a certain temperature, or when to  
turn off as it approaches a comfortable temperature. This minimises the energy that it uses whilst  
maximising comfort, keeping you warm for the lowest possible cost.  
Dual-element technology  
The creda Arezzo Electric Radiator has a convection element which can run on half or full power. it  
also has a radiant element. This combination allows the product to automatically use one or both  
of these heat sources to maintain an incredibly accurate room temperature. it will reduce its output  
as the room gets close to the target temperature too, minimising the risk that the room overheats,  
saving you energy.  
Open window technology  
should a window or door be accidentally left open, your heater will detect the sudden change in  
temperature and go into standby mode, returning to normal operation when the window or door has  
been closed. This stops the heater from operating while heat is escaping from the room, saving you  
money.  
Anticipatory Control  
Having learnt how quickly it can heat up your room, the creda Arezzo Electric Radiator is able to turn  
on at just the right time in order to get the room up to a comfortable temperature when you want  
it. For example, if you get up at 7am, you would normally have to guess when to turn the heating on  
in order for it to pre-heat the room in time. Depending on how cold it is outside, this could mean the  
room is still cold when you have to get out of bed, or mean that its been warm for half an hour before  
it needed to be. This clever feature means that if you select 21 degrees celsius at 7am, the heater will  
turn on exactly when it needs to to meet this target, running for shorter periods of time when the  
weather is mild, and ensuring the room is nice and warm in the winter.  
These functions are explained in more detail later, and can be disabled if the environment where the  
heater is installed means that they are not needed.  
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Quick start guide  
This guide is for quick reference only. please refer  
to the operating section for further information.  
How Does the Heater control Work?  
The control allows you to choose when you want heat and at what temperature.  
When using a timer mode (see below), Comfort On will display on the home screen to tell you when the heater is  
maintaining the temperature displayed. Comfort Offwill display when the heater is outside of a timed heating period.  
When Manual, Eco or Frost modes are being used the heater will always maintain the temperature shown on the  
home screen.  
set the Time  
To set the date and time on the heater, press Menu, then press the Enter with Time / Date highlighted. press or  
until the correct value is shown, then press Enter to confirm and move on to the next value. Repeat until all details are  
correct, and Set displays, then press Back.  
The time is automatically adjusted in spring and autumn between greenwich Mean Time (gMT) and British summer  
Time (BsT).  
set the Temperature  
The temperature shown on the display is the room temperature set point. This is the temperature that the  
heater will maintain during heating periods. if the room temperature is above this temperature then the  
heater will not operate. The heater leaves the factory with this temperature set at 21°c which represents a  
typical, comfortable room temperature. if you require a different room temperature then press either or  
on the home screen until the display shows the temperature you require.  
Timer Mode  
out All Day  
Home All Day  
Description  
Timer Modes  
6 hours heating per day in two periods  
Your heater comes pre-programmed with four timer modes.  
These modes define the periods when the heater will operate  
in Comfort On mode. The four modes are:  
9 hours heating per day in one period  
set the number of days for which you are  
on holiday  
Holiday  
user Timer  
customise times in four periods  
press and hold both  
the Back button and  
Enterfor three seconds  
child lock  
0
20c  
if you need to lock the controls so that the  
settings cannot be changed then activate the  
Child Lock. To lock the controls press and  
hold both the Backbutton and Enterfor three  
seconds. Child Lock will appear at the bottom  
of the screen. To unlock the control repeat the  
action by pressing both the Back button and  
Enter for three seconds.  
0
20c  
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Which Timer Mode is Best for Me?  
The heater leaves the factory set in Out All Day mode. if you are out during the day and only require heat in the  
mornings and evenings then this mode will suit your lifestyle and you won’t need to alter anything. if you are in  
during the day then you should select the Home All Day mode which is a single heating period. The times of these  
modes can be modified, or the User Timermode can be used to give you four periods of heating split throughout  
the day. if you are away for an extended period then you can use the Holiday mode. This allows you to reduce the  
heating during the period that you are away, reverting to the previously selected mode on the day you return.  
To choose a timer mode press Menu followed by Enter to select Mode then Timer Mode. select the mode  
required by pressing  
or  
then Enter. For options Out All Day, Home All Day and User Timer, three  
choices are available - Select, Preview and Modify.  
Select - choose this timer option  
Preview - View the times currently set  
Modify - change the times currently set  
(please refer to the operating section of this manual for information on how to modify the programmed times.)  
Main Menu  
Date/Time  
Mode  
Mode  
Timer Mode  
Manual  
Eco Mode  
Frost protect  
off  
0
21c  
options  
comfort on  
out All Day  
selected  
out All Day  
Timer Mode  
out All Day  
Home All Day  
Holiday  
select  
preview  
Modify  
user Timer  
Advance  
sometimes you may be at home when you had not planned to be, or need  
to leave when you had planned to have the heating on. You can change the  
way you use your heating temporarily, this temporary change is achieved by  
using the Advance function.  
0
21c  
When a timer has been selected, the Advance function allows you to begin  
the next Comfort Onperiod early. if the heater is in a Comfort Offperiod  
and you want heat – press the Advancebutton. if the heater is in Comfort  
On and you don’t want heat, press the Advance button and it will go off  
until the beginning of the next Comfort On period.  
Advance Boost  
0
The Advance button is also used to give a Boost which provides  
temporary heating for one, two, three or four hours. press the Advance  
button twice to begin a one hour Boost. continue pressingthe Advance  
button to enter the longer Boost periods.  
21c  
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operation  
The controls are located on the top right of the heater. The heater is fitted with  
an adjustable electronic controller consisting of a display screen and six touch  
sensitive buttons.  
1
2
4
5
1
2
3
4
5
6
7
Display screen  
‘MenuButton  
‘BackButton  
up and DownArrows  
‘EnterButton  
Heating status  
‘AdvanceButton  
comfort on  
6
3
7
The heater is fitted with an adjustable thermostat enabling the room  
temperature to be controlled. The minimum room temperature is 7°c.  
The maximum temperature is set to 26°c by default however this can be  
increased to 32°c if required. A temperature of 21°c represents a normal  
room temperature.  
NOTE: should the heater fail to operate, this  
may be due to the room temperature being  
higher than the thermostat setting.  
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control Functions  
The heater controls can be easily adjusted by using the six buttons  
on the user interface.  
1. The Display Screen shows the options available at each stage of  
adjustment.  
2. Menu – displays the main options list;  
Date/Time set the date and time.  
Mode set the mode of operation.  
Options Temperature units, daylight savings time, lock settings and  
service information.  
3. Back returns to the previous programming stage.  
4. The UP and DOWN buttons are used to navigate through the menus and  
alter setting values. The Up and Down button are also used to adjust the  
required room temperature on the main screen.The screen colour changes  
based on the temperature selected, showing deep blue through to bright  
red.  
5. ENTER is used within the menu options to confirm settings. on the main  
screen pressing Enter will display the enabled features.  
6. The timed periods during which the heater is providing heat are defined  
as ‘Comfort On(this is displayed at the bottom of the screen).  
outside of heating periods the heater will not deliver heat and these  
periods are called ‘Comfort Off.  
While constant heat modes are active, the mode of operation is displayed  
at the bottom of the screen e.g. ‘Manual’.  
7. The ADVANCE button overrides the heating settings and changes the  
operational state of the heater. if a timer mode is active, pressing Advance  
will cause the heater to remain oN until the next oFF period is due, or oFF  
until the next oN period is due.  
if the heater is in a constant mode of operation, Advance can be used to  
switch the appliance oN and oFF.  
Advance is also used to enter Boost mode. Boost mode delivers heat  
for between one and four hours.  
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Main screen  
After 30 seconds of inactivity the heater will default back to the Main Screen.  
Here the chosen temperature is displayed along with the mode of operation.  
Any use of the Advance function will be displayed here, and pressing Enter  
will show the functions which are enabled.  
When left inactive for a long period of time this display will ‘sleepand the text  
will disappear. press any button for its return.  
Ac oW  
21 °c  
ui Rev 01  
Acc Rev 01  
Home All Day  
comfort on  
NOTE: The display screen  
will return to the main  
screen after a period of 30  
seconds of inactivity.  
setting the Date and Time  
The heater incorporates a real time clock with  
Main Menu  
calendar function. The time clock has a battery  
backup that will keep the clock running in the  
Date/Time  
Mode  
event of a mains power outage.  
options  
To adjust the time or date follow the steps below.  
Date/Time  
press the Menu button. select Date/Time by  
pressing the Enter button. press and to  
WED  
01-01-14  
select the correct day of the month and press  
12:00  
Enter to select.  
Repeat this operation, until the date and  
time has been set, ensuring to press Enter  
to select. press Back button to return to  
the Main Screen once Set has been  
displayed.  
Date/Time  
set  
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Modes of operation  
The heater comes pre-programmed with a set of heating profiles. There are  
four options available - three preset and one user adjustable timer;  
1. Out All Day (pre-programmed) - has the following preset  
times Monday to sunday, which can be altered if desired;  
07.00 until 08.30  
17.30 until 22.00  
2. Home All Day (pre-programmed) - has the following preset  
times Monday to sunday, which can be altered if desired;  
08.00 until 21.00  
3. Holiday (pre-programmed for 7 days at 10°c) - set the number of days  
required (from 1 to 300) and the temperature required. 7°c is advised if  
you just want to protect the property from frost while you are away.  
4. User Timer- provides greatest flexibility to the user. Four time slots are  
available throughout the day and these can be customised for each day  
of the week.  
NOTE: once modified a programme must be selected if you want  
to begin using it.  
The heater can also maintain a constant room temperature using the  
following modes;  
1. Manual mode heats the room to a comfortable temperature  
of 21°c.  
2. Eco mode maintains a room temperature of 18°c. By reducing the  
room temperature slightly, significant energy savings can be achieved.  
The green display colour indicates that selected temperature provides  
a comfortable room temperature while reducing energy consumption.  
3. Frost Protect mode maintains a room temperature of 7°c.  
This mode should be used to provide protection against frost  
as indicated by the blue display.  
NOTE: it is recommended that the timer is used as doing so can  
reduce the running cost. operating the appliance in the permanent  
heating modes may result in increased running costs.  
select Off to switch off the appliance. This mode should be used when  
heating is not required for extended periods. press any of the buttons to  
activate the display and then select the required mode of operation.  
NOTE: in all modes, and can be used to adjust the required  
room temperature. in timer modes, this change is temporary and  
the heater will revert the saved heating profiles at the end of the  
Comfort On period.  
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choosing and setting a Mode  
Timer Modes  
To choose a timer mode press Menuand to select Mode, then press Enter.  
Now select Timer Mode, again using the Enter button. select the mode  
required, by pressing the or and Enter buttons.  
For options Out All Day, Home All Dayand User Timer, three choices are  
available - Select, Preview and Modify.  
Select - choose this timer option.  
Preview - view the times currently set.  
Modify - change the times currently set.  
When Modify is chosen, select and change each option using the , and  
Enter buttons. At the end of each period, select Nextto move to the following  
period. When a day is complete select Save to update it.  
once the first day has been set up it is possible to copy these settings to  
successive days or all days by either choosing Copy Next or Copy All.  
if preferred each day can be modified individually and saved. it is also possible  
to Clear each day or Clear All days. options are;  
Save - save times for one day.  
Copy Next - copy times to following day.  
Copy All - copy times to all seven days.  
Clear - zero all times that day.  
Clear All - zero all times for all seven days.  
To select a mode, choose Select and press Enter.  
Main Menu  
Date/Time  
Mode  
07:30  
comfort off  
options  
Next on at  
08:00  
Mode  
Timer Mode  
out All Day  
Home All Day  
Holiday  
out All Day  
select  
Timer Mode  
Manual  
Eco Mode  
Frost protect  
off  
preview  
Modify  
user Timer  
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ifanticipatorycontrolisdisabled, theheaterwillnotoperateuntilthebeginning  
of the heating period. This should be taken into consideration when setting  
the heating periods (see note below and page 17).  
in Holidaymode the number of days that the room will be unoccupied can be  
adjusted together with the required room temperature.  
press and to choose a holiday period between 1 and 300 days, then press  
the Enter button.  
press and to choose a temperature to be  
maintained during this period and press the  
Enterbutton. At the end of the holiday mode  
the heater will automatically revert back to  
Holiday  
Active Days  
07  
Temperature  
10 °c  
the previously selected programme.  
Constant Heat Modes  
To choose a constant heat mode press Menu and to select Mode and press  
Enter. Then select the required mode, again using the Enter button.  
NOTE: if anticipatory control (Ac) is enabled the heater will begin  
heating the room before the start of the heating period to ensure the  
room is at the required temperature when the period starts. if disabled  
the heater will simply start heating at the start of the Comfort On  
period.  
NOTE: in the event that the power supply to the heater is interupted,  
any modifications to the User Timer settings will be saved. However  
the Out All Dayand Home All Daysettings will revert to the default  
settings listed on pg. 13.  
<
TuE  
Morning  
>
out All Day  
select  
out All Day  
selected  
oN 07:00  
oFF 08:30  
preview  
21 °c  
Modify  
Next  
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Advance  
The Advance function allows the heating profile  
of the appliance to be changed temporarily. When  
a timer has been selected, the Advance function  
is used to begin the next Comfort On mode early.  
if the heater is in Comfort Off mode and heat is  
required, press the Advance button.  
Advance  
Home All Day  
comfort on  
if the heater is in Comfort On and heat is not required, press the Advance button  
and the heater will turn off until the beginning of the next Comfort On period. if  
the heater is in Manual, Eco Modeor Frost Protectmode pressing the Advance  
button will switch off the heater. The heater will remain off until the Advance button  
is pressed again.  
Boost  
The Advance button is also used to enter the Boost  
mode which provides temporary heating for one,  
Advance 1hr  
two, three or four hours. press the Advance button  
twice to begin a one hour Boost. continue pressing  
comfort on  
the Advance button to set longer Boost periods.  
options  
The Options menu allows the settings to be modified to suit the user’s preferences.  
These are;  
DST Rule- select your daylight savingsetting.The heater clock will automatically adjust  
for daylight saving or “British summer Time” as it is often referred to. if no adjustment is  
required then select none.  
Auto Lock - Enable or disable the Auto Lock feature. This feature locks the interface  
if left inactive for longer than one minute. To unlock the appliance, press and hold Enter  
for two seconds.  
Sound - Audio feedback can be enabled or disabled.  
options  
DsT Rule  
Auto lock  
sound  
service info  
Temp units  
Service Info - service information is displayed.  
Temp Units - choose whether your unit displays  
degrees centigrade or Fahrenheit.  
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child lock  
To lock the controls press Back and Enter for three seconds. Child Lock will  
appear at the bottom of the screen. To unlock the control repeat the action of  
pressing Back and Enter for three seconds.  
NOTE: The controls cannot  
be adjusted when child lock  
is active.  
child lock  
user information  
press and hold Enterfor five seconds to display the User Informationmenu;  
SP Range (set point) allows adjustment of the maximum temperature.  
Open Window detection (oW). When enabled the appliance will reduce the  
target room temperature to limit the energy wasted when a window is opened.  
Occupancy detection (oD) reduces the room temperature when the room  
is unoccupied. Note: an additional accessory is required for this function.  
Available summer 2015.  
Anticipatory Control (Ac) – to achieve the desired temperature at the onset  
of the timed Comfort On period the appliance anticipates when it needs to  
start heating prior to the onset of the timed ‘on’ period. E.g. room is 16°c, with  
21°c at 7am set on the timer. With Ac on the control will start to heat the room  
before 7am, reaching 21°c at this time. With Ac off the heater will start to heat  
the room at 7am and will reach 21°c after this time.  
Factory reset returns all settings to the factory presets.  
NoTE: open Window  
user info  
detection is enabled  
by default. Anticipatory  
control is disabled by  
default.  
sp Range  
open Window  
occupancy  
Anticipatory  
Factory Reset  
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Energy saving Tips  
The energy we use to heat, light and power our  
homes contributes over a quarter of the uK’s  
carbon emissions, the principle contributor to  
climate change.  
6. Treat your hot water tank...  
give it a jacket An insulating jacket for hot  
water tanks costs only a few pounds and pays  
for itself within months. Fit one that’s at least  
75mm (3”) thick and you could save £10-15 a  
year.  
Around half the energy used in the home  
is for heating and hot water, so using your  
heating system efficiently will not only help the  
environment, but also save you money.  
7. Water  
use a shower if you have one to save time,  
money and water. Don’t set the thermostat  
too high on your water heater - 60°c/ 140°F  
is usually adequate for bathing and washing.  
put the plug in when running hot water in  
your sink - leaving hot taps running is both  
wasteful and expensive. Ensure dripping taps  
are repaired quickly. in just one day, you could  
waste enough water to fill a bath.  
Energy efficiency tips for heating and hot  
water  
1. Don’t set the temperature to high...  
Reducing the thermostat setting by just 1°c  
can reduce your energy use by as much as  
10%. if you’re going away during the winter,  
leave the thermostat on the frost protection  
setting to provide protection from freezing at  
minimum cost.  
Other energy saving tips for around the  
home  
2. Use it where you need it...  
set the appropriate temperature on your  
heaters for the room they are in; for example,  
leave the thermostat on a heater in a spare  
bedroom on a lower setting.  
1. Lights  
Turn off lights whenever you leave a  
room for more than ten minutes. use low-  
energy bulbs wherever you can as they use  
less than a quarter of the electricity used  
by ordinary light bulbs and last ten  
times longer!  
3. Use it when you need it...  
use heaters fitted with timers or linked to  
central controllers to turn the heating on only  
when you need it and automatically switch it  
off when you don’t.  
2. Cooking  
use the right size pan for food and cooker  
hob. Keep saucepan lids on - this enables you  
turn down the heat. Boil water for cooking in  
a kettle first.  
4. Curtains  
close your curtains at dusk to stop heat  
escaping through the windows.  
5. Windows  
Nearly 25% of heat loss can occur through  
poorly insulated frames and single glazing.  
if you can’t afford to double glaze all your  
windows, go for the rooms you heat most.  
18  
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important  
During the initial operation, some odour may  
be noticed due to the newness of materials  
used in manufacture. This is normal and will  
disappear after a short period or use. it is  
however advisable to keep the room well  
ventilated.  
After Sales Service  
if this product appears damaged when  
first received or does not function correctly  
contact us by e-mail at customer.services@  
credaheating.co.uk or call 0844 879 3588.  
Do not return the product in the first instance  
as this may delay us providing you with a  
satisfactory service. AcciDENTAl DAMAgE is  
NoT coVERED uNDER THE WARRANTY.  
Cleaning  
WARNiNg - AlWAYs DiscoNNEcT FRoM  
THE poWER supplY BEFoRE clEANiNg THE  
HEATER.  
Before commencing cleaning, disconnect the  
electricity supply to the appliance and allow it  
to cool.The outside can be cleaned by wiping it  
over with a soft damp cloth and then dried. Do  
not use abrasive cleaning powders or furniture  
polish, as this can damage the surface finish.  
To release the heater from the wall bracket for  
cleaning or redecoration, depress the latch on  
both brackets (see Fig. 3, page 5) and hinge  
forward.  
Your product is guaranteed for two years from  
the date of purchase. Within this period we  
undertake to repair or exchange this product  
free of charge provided it has been installed  
and operated in accordance with these  
instructions.  
shouldyourequireassistancewiththisproduct  
please go to www.credaheating.co.uk and  
click onHelp centreor e-mail us at customer.  
services@credaheating.co.uk.  
Recycling  
For electrical products sold within the  
European community. At the end of the  
electrical products useful life it should not be  
disposed of with household waste.  
please recycle where facilities exist. check with  
a local Authority or retailer for recycling advice  
in your country.  
Alternatively call our contact centre on 0844  
879 3588 (uK only). This is a lo-call number  
from a BT landline - other providers including  
mobile phones may charge you more.  
To assist you, we need the following  
information: model number and product iD  
(these are found on the back of the appliance),  
nature of the fault and date of purchase.  
Please retain your receipt as proof of  
purchase. Your rights under this guarantee  
are additional to your statutory rights, which  
in turn are not affected by this guarantee.  
19  
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patent/patent Application  
This product is protected by one or more of  
the following patents or patent applications:  
great Britain: gB1304025.8  
international: pcT/Ep2014/054404  
This product complies with the European safety standards EN60335-2-30 and the European standard Electromagnetic compatibility (EMc)  
EN55014, EN60555-2 and EN60555-3. These cover the essential requirements of EEc Directives 2006/95/Ec and 2004/108/Ec  
Millbrook House  
grange Drive  
Hedge End  
southampton  
so30 2DF  
customer Helpline: 0844 879 3588  
Email: customer.services@credaheating.co.uk  
© gDc group lTD. All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior  
permission in writing. A division of the gDc group lTD, Millbrook house, grange Drive, Hedge End, southampton so30 2DF.  
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