Creative MP3 Player Portable Media Center User Manual

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Contents  
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i
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ii  
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iii  
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Introduction  
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Introduction  
Congratulations on making an excellent decision in purchasing the Zen Portable  
Media Center!  
Zen Portable  
Media Center  
With this device, you can have all of your favorite videos, music, and pictures at  
your fingertips. Use your computer to create or download digital entertainment  
programs, including recorded TV shows, videos, home movies, music, and  
pictures, then store them all on your device. You can even connect it to your TV set  
and view your pictures and videos!  
Your player comes with Windows Mobile™ software, featuring an easy-to-use and  
familiar Windows® Media Center Edition interface. You can easily create high-  
fidelity WMA or MP3* files from your personal audio CD collection.  
Connect your player with the supplied USB travel cable, so that you can transfer  
audio tracks, TV shows, pictures and videos quickly and easily. Enjoy easy access  
to all of your favorite entertainment — anytime, anywhere.  
W indows Media  
Player 10  
With Windows Media Player 10, you can enjoy fast, flexible and high-quality  
playback of your digital content. It also has smart jukebox features designed by  
Microsoft® to make transferring content simple and easy.  
Term inology  
If you are unfamiliar with the terms used in this document, you can refer to "Terms  
*
You cannot create digital audio files from Copy Control CDs.  
Introduction 1-1  
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System  
Requirem ents  
Minimum  
Recommended  
®
®
Microsoft Windows XP Home Edition, Windows XP  
Professional, Windows XP Media Center Edition, or  
Windows XP Tablet PC  
®
®
®
®
Intel Pentium II 233 MHz or better processor  
Intel Pentium 4 1.6GHz or better processor  
CD-ROM/DVD-ROM drive with digital audio extraction  
support  
USB 2.0 port  
64 MB RAM  
256 MB RAM  
100 Megabytes free hard disk space (more needed  
300 Megabytes free hard disk space (more needed  
for storing audio and video)  
for storing audio and video)  
56 Kbps Internet connection for Internet content  
downloading and CDDB2™ support (any charges  
incurred are the responsibility of the user)  
Broadband-based Internet connection for Internet  
content downloading and CDDB2™ support (any  
charges incurred are the responsibility of the user)  
SVGA graphics adapter (256 colors, 800 x 600  
resolution or better)  
Microsoft Internet Explorer 6 Service Pack 1 or  
Netscape Navigator 7.0  
Internet browser (Microsoft Internet Explorer 5.01,  
For web pages with embedded digital media, use  
only Netscape Navigator 6.x and 7.0 with the Java 2  
Runtime Environment version 1.3.x.  
®
Netscape Navigator 4.7 or better)  
Introduction 1-2  
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The following accessories will be available from www.creative.com:  
Accessories  
• Li-Ion Polymer battery  
• FM Wired Remote  
• IR Remote  
• Docking Station  
You can find Customer Support Services, Warranty and other information in the  
Installation CD.  
Custom er  
Support  
Services and  
W arranty  
Inform ation  
Customer  
Support  
Services  
d:\support\<language>\support.pdf  
d:\warranty\<region>\<language>\warranty.pdf  
Please keep your Proof of Purchase for the duration of the  
warranty period.  
Warranty  
Regulatory  
d:\fcc\<language>\doc.pdf  
(replace d:\ with the drive letter of your CD-ROM/DVD-ROM drive, <region> with  
the region that you are in, and <language> with the language that your  
document is in).  
Please keep your Proof of Purchase for the duration of the Warranty  
period.  
Introduction 1-3  
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About Your Player  
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About Your Player  
This section lists and describes your player’s buttons, controls and exterior  
connectors.  
Front Views  
10  
5
Power button  
Start button  
6
7
8
4
3
2
11  
12  
13  
9
1
Figure 2-1: Your Zen Portable Media Center  
About Your Player 2-1  
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Button / Connector  
Description  
Press to display menu options on the LCD.  
Press to switch between the main menu and the currently active screen.  
Start button  
Press and hold briefly to turn your player on and off.  
Power button  
Resets your player when you press it with the end of a thin object  
1. Reset button  
(like a straightened paperclip).  
2. Navigation buttons  
3. Power connector  
4. Back button  
Use these to select menu options.  
Connect this to a power outlet using the supplied power adapter.  
Press to return to the previous screen or menu.  
Lights up in amber when the battery is charging.  
Lights up in green when the battery is fully charged.  
5. Battery Charging Indicator  
6. Volume Up / Down buttons  
7. Play Control buttons  
Press and hold to quickly change volume levels.  
Use these to control content playback.  
8. Integrated Speaker  
Enables you to hear audio when you have no headphones or speaker output.  
Displays menus or content.  
9. Liquid Crystal Display (LCD)  
Press and hold Preset buttons 1, 2, 3 or 4 to bookmark content.  
Press a Preset button to go to the bookmark.  
10. Preset buttons  
11. Headphone connector  
12. Audio / Video Out connector  
13. Button Lock switch  
Connect your headphones or Wired Remote to this connector.  
Connect this to your TV set to conveniently view videos, recorded TV  
programs or pictures stored in your player.  
Move the switch to lock or unlock your player.  
About Your Player 2-2  
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Top and  
Bottom Views  
1
2
Figure 2-2: Your Zen Portable Media Center  
Button /  
Connector  
Description  
1. Battery  
Holds the high capacity battery.  
Compartment  
Connects to the USB travel cable or optional docking  
2. Data connector  
station.  
About Your Player 2-3  
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Selecting Menu  
O ptions  
In the following sections of this document, we use the term ‘select’ to indicate that  
you should use the Navigation buttons (Up, Down, Left or Right) to highlight  
menu options, then press the OK button to select the option.  
Navigation buttons  
1
2
5
3
4
Button  
Description  
Press to go to the menu option or selection above the current  
selection.  
1. Up button  
When viewing pictures, press to see the previous picture.  
Press to select the highlighted menu option or selection on the  
2. OK button  
screen.  
Press to go to the menu option or selection to the right of the  
current selection.  
When playing audio, press to see different views of the album,  
genre, playlist or track.  
3. Right button  
Press to go to the menu option or selection below the current  
selection.  
4. Down button  
When viewing pictures, press to see the next picture.  
About Your Player 2-4  
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Button  
Description  
Press to go to the menu option or selection to the left of the  
current selection.  
When playing audio, press to see different views of the album,  
genre, playlist or track.  
5. Left button  
Play Control  
buttons  
2
1
3
Button  
Description  
Press and hold to go backwards in an audio track, video or  
program.  
1. Previous button  
Press to go the previous content item.  
2. Play / Pause  
button  
Press to start, pause or resume playback.  
Press and hold to go forwards in an audio track, video or  
program.  
3. Next button  
Press to go to the next content item.  
About Your Player 2-5  
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Getting Started  
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Getting Started  
This chapter assists you in setting up and configuring your player, and also  
describes some basic operations.  
Inserting the  
battery  
1
2
Do not force the  
battery in if it does not  
fit. Check the battery  
orientation before  
trying again.  
3
4
Figure 3-1: Inserting the battery in your Zen Portable Media Center  
Getting Started 3-1  
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1. Open the battery compartment in the direction of the arrows.  
2. Move the activation switch in the direction shown in the diagram above. This  
activates your player for use the first time you start it up.  
3. Insert the battery as shown.  
4. Close the battery compartment.  
1. Connect the power adapter as shown in the diagram.  
2. Turn on the power from the power source.  
Powering your  
player  
Remember to use only  
the accessories  
packaged for you.  
Substitute accessories  
may damage your  
player, or worse yet,  
hurt you.  
Figure 3-2: Powering your Zen Portable Media Center  
Getting Started 3-2  
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Charging the  
battery  
Fully charge the battery supplied with your player before you use it. For the first  
time only, charge the battery for sixteen hours. From the second time onwards,  
the battery should fully charge within six hours.  
Your fully charged battery should give you up to twenty-two hours* of continuous  
audio playback, or seven hours** of continuous video playback.  
The battery charging indicator lights up in amber when the battery is charging,  
and lights up in green when the battery is fully charged.  
Available playtime for  
audio or video may  
vary, depending on  
usage.  
To charge your player’s battery, you should:  
1. Insert the battery as shown in "Inserting the battery" on page 3-1.  
2. Connect your player to a power outlet as shown in "Powering your player" on  
Check the battery indicator to see when the battery is fully charged.  
*
Battery life estimated for playback of audio tracks encoded at 64Kbps (WMA) and 128Kbps  
(MP3).  
** Battery life estimated for playback of WMV files encoded at 500Kbps.  
Getting Started 3-3  
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Battery charge  
status  
Your player displays one of the following icons, depending on the battery’s charged  
status or the power source (battery or external power).  
Icon  
Power State  
Notes  
the battery charging indicator lights up in  
amber when the battery is charging, and  
lights up in green when the battery is fully  
charged.  
your player is running from external  
power only, but may still be  
charging the battery  
your player is running from battery  
this battery state icon shows that the battery  
power only  
is fully charged, or is near full charge.  
your player’s battery has up to 60%  
of its capacity remaining  
your player’s battery has up to 30%  
recharge the battery at the earliest  
of its capacity remaining  
opportunity  
your player is running from external  
charge the battery fully before disconnecting  
power and is charging the battery  
the player from the power outlet  
Getting Started 3-4  
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Setting Up  
Your Player  
DO NOT connect your player to your computer before installing the  
software.  
1. Insert the Installation CD into your CD-ROM/DVD-ROM drive.  
The disc supports Windows Autoplay mode and starts running automatically.  
2. Follow the instructions on the screen to complete the software setup.  
3. If prompted, restart your computer.  
4. Connect your player to your computer as shown.  
Figure 3-3: Connecting your Zen Portable Media Center  
5. Follow the instructions on the screen to complete the setup.  
You can also connect your player to your TV to view content on a larger screen. To  
view your player’s content on your TV, you must use the supplied video cable. A  
standard video cable is not suitable.  
Connecting  
Your Player to  
a TV  
Getting Started 3-5  
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Connect your player as shown, with the supplied video cable.  
Figure 3-4: Connecting your Zen Portable Media Center to your TV  
Getting Started 3-6  
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Using the  
Your player comes with a carrying case that you can use to prop up your player for  
better picture or video viewing.  
1. Insert your player into the carrying case as shown.  
2. Flip the top of the case back to support your player.  
Protective  
Carrying Case  
Figure 3-5: Using the protective carrying case  
Lock your player to disable all buttons on the player, when you want to  
prevent buttons, like PAUSE, from being accidently pressed.  
Locking and  
Unlocking your  
Player  
To lock the player: Slide the Button Lock switch towards the icon.  
To unlock the player: Slide the Button Lock switch away from the icon.  
Getting Started 3-7  
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Your player must be unlocked before you can use any buttons or controls. To  
Turning the  
player on or off  
To turn your player on: Press the POWER  
button. The main menu appears.  
To turn your player off: Press the POWER  
button. The player turns off.  
Figure 3-6: Your player’s main  
menu  
Most of your player’s menus are arranged vertically, as shown below. Press the Up  
and Down navigation buttons to move vertically in a menu.  
Navigating  
Menus  
To ’select’ a menu  
option, use the  
navigation buttons  
(Up, Down, Left or  
Right) to highlight  
menu options, then  
press the OK button to  
select the option.  
Figure 3-7: Your player’s main menu and Display screen  
Getting Started 3-8  
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After making some menu selections, you can see a horizontal menu at the top of  
the screen. Press the Left or Right navigation buttons to move horizontally  
between views, for example, when viewing pictures, you can sort pictures by name  
or date.  
Figure 3-8: Your player’s artists and my pictures views  
You can use Windows Media Player 10 to transfer videos, programs, pictures and  
audio tracks into your Zen Portable Media Center. For details on transferring  
content to your player, see "Transferring content" on page 5-2. For details on  
media types, see "Playback Formats" on page A-1.  
Transferring  
content  
Getting Started 3-9  
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Personalizing Your Player  
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Personalizing Your Player  
This chapter assists you in personalizing your player.  
Your player offers you many personalization options. You can:  
• Select equalization presets, see "Effects" on page 4-2.  
• Adjust display settings, see "Display" on page 4-1.  
Personalizing  
your player  
• Enable or disable visual and audio feedback, see "Effects" on page 4-2.  
• Set the default language, see "International" on page 4-2.  
• Reset the player’s settings to its original setting, see "Reset" on page 4-2.  
Equalization  
You can choose from several equalization presets to make audio playback sound  
better. For example, if you are listening to classical music, or watching a video with  
a classical score, choose the Classical preset.  
1. Press the Start button.  
2. Select settings.  
3. Select Equalizer.  
4. Select a preset from the list of equalizer presets that appears.  
The current preset is highlighted.  
Display  
You can adjust your player’s display by selecting Backlight, Brightness and TV  
out settings.  
For TV out settings, you can choose to have content directed to your TV in NTSC  
or PAL formats. Be sure to choose the correct display format, otherwise you will  
not be able to watch programs or videos properly. See the User’s Guide for your TV  
if you are not sure about your TV’s display format.  
1. Press the Start button.  
2. Select settings.  
3. Select Display.  
Personalizing Your Player 4-1  
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4. Select Backlight, Brightness or TV out to change any of these settings.  
Effects  
You can choose to turn effects on or off, to make using the player a little more  
interesting.  
1. Press the Start button.  
2. Select settings.  
3. In the Settings screen, select Effects.  
4. Select Screen Effects or Sounds to turn the effect on or off.  
International  
You can change the default language and the language variant used on your  
player’s screens.  
1. Press the Start button.  
2. Select settings.  
3. In the Settings screen, select International.  
4. Select Language to choose a display language.  
5. Select Standards to choose the language variant.  
Reset  
You can choose this option to restore your player’s default settings, in case you  
want to start configuration over from the beginning. Resetting your player’s  
settings will not cause you to lose content.  
1. Press the Start button.  
2. Select settings.  
3. In the Settings screen, select Restore original Settings.  
A warning message appears.  
4. To reset your player’s settings, select yes.  
Otherwise, select no.  
Personalizing Your Player 4-2  
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Your player’s Information screen displays:  
• the player’s firmware and operating system version — so that you know if you  
have the latest updates  
Inform ation  
• the number of videos, programs, pictures and audio tracks stored in your player  
• the total amount of space used in your player for storing media  
• the available space in your player for storing media  
To ’select’ a menu  
option, use the  
1. Press the Start button.  
2. Select settings.  
navigation buttons  
(Up, Down, Left or  
Right) to highlight  
menu options, then  
press the OK button to  
select the option.  
3. Select Information.  
4. Select About Portable Media Center to see firmware and operating system  
versions.  
5. Select About Contents to see how much content is in your player.  
If your player stops responding, reset the player. This should not cause you to lose  
any videos, programs, pictures or audio tracks, unless you were in the middle of  
transferring content.  
Resetting your  
player  
Figure 4-1: Resetting your player  
To reset the player: Gently push the end of a thin object (like a pin or  
straightened paperclip) into the Reset button.  
Personalizing Your Player 4-3  
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Managing Content  
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Managing Content  
Zen Portable Media Center plays many different types of content, including video  
files, audio tracks, recorded TV programs and still pictures.  
About Content  
Ty p e s  
When you transfer video and audio files to your player, Windows Media Player 10  
changes them into WMV or WMA files respectively. Windows Media Player 10  
changes recorded TV programs in DVR-MS format to the WMV format. Still picture  
files are unchanged, but your player only displays pictures that are in the JPEG  
(.JPG) format. Windows Media Player 10 may take longer to change video files that  
are not already in the WMV format.  
When you transfer a  
video that has a  
combined video and  
audio bitrate greater  
than 800kbps,  
Windows Media Player  
10 changes the bitrate  
to less than 800kbps.  
You can check a  
video’s bitrate from  
the Windows Media  
Player 10’s Library  
view.  
You can acquire content from many legal sources. Here are some suggestions:  
• Videos — purchased from online movie stores or digitized home video footage.  
• TV programs — recorded programs from a digital video recorder, running on  
Windows XP Media Center, or recorded TV programs from a Windows XP Media  
Center Edition computer.  
Getting  
Content  
• Audio tracks — ripped from personal audio CDs, home studio recordings or  
purchased from online music stores.  
• Pictures — purchased from online stores, encoded from your personal digital  
camera or scanned from printed pictures.  
Managing Content 5-1  
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Transferring  
content  
With Windows Media Player 10, you can choose between Automatic and Manual  
synchronization options.  
Using Automatic synchronization, Windows Media Player 10 compares both the  
media libraries in your player and computer and automatically transfers new  
content from your computer to your player.  
Using Manual synchronization, you can choose specific content to transfer to and  
from your computer and player. For more details on Automatic and Manual  
Synchronization, and other aspects of content transfer, refer to Windows Media  
Player 10’s online Help.  
Transferring  
Content Manually  
Before you add or delete content to or from your player, be sure that you have  
properly connected your player to your computer with the USB travel cable, and  
that you have properly installed Windows Media Player 10.  
1. In Windows Media Player 10, click the Library tab.  
2. In the library panel, right-click the content you want to add.  
3. In the menu that appears, click the Add to option, then the Sync List option.  
The content appears in the right panel.  
4. Click the Sync tab.  
5. In the right panel, be sure that your player is the selected device.  
6. In the left panel, click the checkbox next to the media file to select it for  
synchronization.  
7. Click the Start Sync  
icon.  
Your player displays the "Updating" screen.  
Deleting Content  
You may want to delete old videos, programs, pictures and audio tracks from your  
player, to make space for new ones.  
1. In Windows Media Player 10, click the Sync tab.  
2. In the right panel, right-click the content you want to delete.  
Managing Content 5-2  
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3. In the menu that appears, click the Delete from Device option.  
Your player displays the "updating" screen.  
To play videos, you must first transfer the videos to your player. The videos are  
categorized by name and date in your player’s Video Library.  
Managing  
Videos  
Use the play controls to pause or resume playback, or to go forward or backward  
in the video. Use the navigation buttons to view the sorted lists of videos.  
Locating a Video  
The videos in your player are sorted by name and date for quicker searches.  
When you select my videos from the main menu, your player shows you recently  
loaded videos in the "New" category. Press the Right button to list videos sorted by  
name or date.  
1. Press the Start button.  
2. Select my videos.  
A list of videos is displayed.  
3. Use the navigation buttons to search for the video.  
Playing a Video  
1. Locate a video as described above.  
2. Select a video.  
Video playback starts automatically.  
If playback was paused or interrupted previously, you can choose the resume  
option to continue from where you left off. Otherwise, choose the play from  
beginning option.  
You can manage recorded TV programs in the same way as videos. When locating  
or playing a program, select my TV instead of my videos.  
Managing  
Program s  
Managing Content 5-3  
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Managing  
Pictures  
With Zen Portable Media Center’s high-capacity storage, you can store thousands  
of photos in your player, and even set up a slide show, so that you can share  
memories with friends and family. Pictures are categorized by "date" and "name"  
in Picture Library. Your player only displays pictures that are in the JPEG (JPG)  
format.  
Locating a Picture  
You can sort pictures by date or name for quicker searches.  
1. Press the Start button.  
2. Select my pictures.  
3. Use the navigation buttons to search for the picture.  
Viewing a Slide  
Show  
A slide show is automatically set up when you have pictures in your player, and  
these are sorted by name.  
1. Press the Start button.  
2. Select my pictures.  
3. Select the play slide show option.  
The slide show starts.  
Setting Up a Slide  
Show  
You can display picture names, change the order in which pictures are displayed,  
and specify the delay in between picture transitions. You can also view your slide  
show while playing audio tracks.  
To display the picture name while viewing the slide show: Press the Right  
button once.  
To randomly shuffle the pictures  
1. During the slide show, press the Right button twice.  
2. Use the navigation buttons to highlight Shuffle.  
3. Press the OK button.  
To change the transition delay  
1. During the slide show, press the Right button twice.  
Managing Content 5-4  
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2. Use the navigation buttons to highlight Transitions.  
3. Press the OK button repeatedly to choose a transition time. It ranges from 5  
seconds to 30 seconds.  
4. Press the Left button twice to view your slide show with the new settings.  
To view a slide show while playing audio tracks  
1. Play audio tracks as described in "Managing Audio" on page 5-5.  
2. Press the Start button.  
3. View the slide show.  
When audio tracks are transferred to your player, they are organized into the  
following Music Library categories:  
Managing  
Audio  
New  
Playlists  
Albums  
Artists  
Genres  
Songs  
All transferred tracks can be found in the "Songs" category, but depending on your  
Windows Media Player 10 settings, tracks can also be found in other categories.  
For example, take a fictitious track called "Toffee Apple Smile", performed by "The  
Nano Singers", from the soundtrack to the "The Big Sneeze" movie. Besides  
Songs, the "Toffee Apple Smile" song would also be found in the "Soundtrack"  
genre, the "Songs from The Big Sneeze" album, and the "The Nano Singers" artist  
category.  
Tracks not belonging to any album, artist or genre, can only be found in "Songs".  
You can also use Music Library to:  
• Add audio selections to the portable playlist  
• Find tracks, playlists, albums, artists or genres in your player  
• View track information  
Managing Content 5-5  
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Deleting, modifying or renaming albums, artists or genres, including renaming of  
audio tracks, must be done in Windows Media Player 10.  
Playing a Track  
1. Press the Start button.  
2. Select my music.  
3. Use the Left or Right buttons to navigate to a category (album, artist, playlist,  
song or genre).  
Press the Left or Right  
navigation buttons to  
see different views of  
the currently playing  
album, genre, playlist  
or track.  
4. Select a category.  
A list of tracks in the category appear.  
5. Select a track, and press the Play button.  
Track playback starts.  
Viewing Track  
Inform ation  
1. Press the Start button.  
2. Select my music.  
3. Use the Left or Right buttons to navigate to a category (album, artist, playlist,  
song or genre).  
4. Select a category.  
A list of tracks in the category appear.  
5. Select a track.  
You can see the information for that track displayed on your player’s screen.  
To see information about the next track, press the Right button.  
Playing Tracks  
from an Album ,  
Artist or Genre  
1. Press the Start button.  
2. Select my music.  
3. Use the Left or Right buttons to navigate to the album, artist or genre  
category.  
4. Select an album, artist or genre.  
A list of tracks in the album, artist or genre category appear.  
Managing Content 5-6  
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5. Select the play all option.  
Changing Play  
Modes  
When playing audio tracks, you can choose to change the play mode, enable an  
equalizer preset, or purchase the track.  
1. When playing audio tracks, press the Right button until you see four options  
for shuffle play, repeat play, equalizer and purchase.  
2. Use the Up or Down buttons to navigate to one of the options.  
3. Select shuffle play to play the tracks in a random order.  
4. Select repeat play to repeat playback of all the tracks.  
5. Select equalizer to enable an equalizer preset. Press the OK button until you  
find a preset you want.  
6. Select purchase to purchase the downloaded track.  
About the Portable  
Playlist  
The portable playlist is a permanent playlist on your player for audio content in  
your player. You can add or remove tracks, playlists, albums, artists or genres to or  
from the portable playlist.  
Managing the  
Portable Playlist  
You can add tracks, artists, albums or genres to the portable playlist to play back  
selected tracks in a specific order.  
To add a track to the portable playlist  
1. Press the Start button.  
2. Select my music.  
To add more tracks,  
use the Left or Right  
buttons to navigate to  
other tracks and select  
the add to portable  
playlist option.  
3. Use the Left or Right buttons to list tracks by album, artist, genre or song.  
4. Select a track.  
5. Select the add to portable playlist option.  
To add a group of tracks to the portable playlist  
1. Press the Start button.  
2. Select my music.  
Managing Content 5-7  
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3. Use the Left or Right buttons to list tracks by album, artist, genre or song.  
4. Select a album, artist, genre or song.  
5. Select the add all to portable playlist option.  
The tracks are added to the portable playlist, and start playing.  
Viewing the  
1. Press the Start button.  
Contents of the  
Portable Playlist  
2. Select my music.  
3. Use the Left or Right buttons to see the portable playlist.  
4. Select portable playlist, then press the OK button.  
A list of tracks in the playlist appears.  
Deleting All Tracks  
from the Portable  
Playlist  
1. Press the Start button.  
2. Select my music.  
3. Use the Left or Right buttons to see the portable playlist.  
4. Select portable playlist.  
5. Select the remove all from playlist option.  
Managing Content 5-8  
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Appendixes  
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General Specifications  
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General Specifications  
Size (W x H x D)  
144 mm x 80.7 mm x 27 mm or 5.67" x 3.18" x 1.06"  
Weight  
340 gms or 12 oz with a battery  
Capacity  
General  
Specifications  
for your player  
20 GB hard drive  
Display  
Large 96.5 mm or 3.8" 64k color 320 x 240 pixel resolution backlit display  
Battery Life (playback time)  
*
Up to 22 hours of continuous audio playback from fully charged Lithium-Ion Polymer  
battery  
Up to 7 hours of continuous video playback from fully charged Lithium-Ion Polymer  
**  
battery  
The following may reduce the playback time:  
• playback of tracks encoded at bitrates higher than 64Kbps (WMA) or 128Kbps (MP3)  
• playback of WMV files encoded at bitrates higher than 500Kbps  
• use of EQ presets  
• skipping, fast forward or reverse during playback  
• using passive speakers or high-power headphones  
• long backlight timeout setting (more than 10 secs)  
Data Connector  
USB 2.0  
Playback Formats  
***  
Video playback formats — Windows Media™ Video (WMV) 7, 8 and 9  
Audio playback formats — WMA (Lossless, Standard, Voice), MP3  
*
Battery life estimated for playback of audio tracks encoded at 64Kbps (WMA) and 128Kbps  
(MP3).  
** Battery life estimated for playback of WMV files encoded at 500Kbps.  
***Some formats may require additional codec or software support. Codec support and firmware  
updates are available from www.microsoft.com and www.creative.com.  
General Specifications A-1  
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Picture format — JPEG  
*
Windows Media Player 10 supported formats — ASF, DVR-MS, AVI, MPEG1, MPEG2 , MPE,  
M1V, MPG, MP2, WAV, AU, SND  
Frequency Response  
20 Hz~20000 Hz  
Headphone Out  
1/8" stereo minijack  
AV Out  
PAL or NTSC  
Operating Environment  
Temperature: 5 to 40 ° Celsius  
Humidity: 10% to 80%  
Storage Environment  
Temperature: -20 to 60 ° Celsius  
Humidity: 5% to 85%  
*
To play this format, you must install an MPEG2 decoder on your computer.  
General Specifications A-2  
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Frequently Asked Questions  
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Frequently Asked Questions  
This section covers common questions you might have while using your player. If  
you have an issue with this product, you may wish to consult our self-help tool  
“Knowledge Base” for online troubleshooting and solutions. Go to  
www.creative.com and select your region.  
Why does the player skip certain tracks?  
Usage  
The player will only play valid media formats. Other types of media formats are  
skipped. Generally, your player plays MP3, WMV and WMA files. See "Playback  
Formats" on page A-1 for more information.  
Why does the player turn off immediately after it is turned on?  
The battery may be too depleted to power your player. Try charging the battery.  
File transfers to the player are very slow (less than 100 KB/Sec). What do  
I do?  
You may be transferring files that may be configured for other devices and  
formats, or your computer’s CPU does not meet the recommended system  
requirements. Windows Media Player 10 changes or transcodes files before  
transferring them to your player.  
Frequently Asked Questions B-1  
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Files that exceed the following specifications may require more time to change or  
transcode:  
This  
should be less than or equal to  
Bitrate  
800 kbps  
Video or image resolution  
Frames Per Second (FPS)  
WMA Profile  
320 x 240  
30  
Simple (SP)  
I have to charge the battery quite often. Is there anything I can do to  
make it last longer?  
Set a shorter backlight setting.  
Set a lower brightness setting.  
Avoid skipping ahead and back within tracks unnecessarily.  
Avoid turning the player on and off unnecessarily.  
Avoid using passive speakers or high-powered headphones.  
Should I leave my player plugged into the power adapter when it is not in  
use?  
You can leave your player plugged in when it is not near any heat source. However,  
it is generally recommended that you disconnect it from the power adapter after  
charging your battery or after use.  
If I damage or lose my power adapter, can I buy a similar, off-the-shelf  
adapter?  
No. The power adapter may not be compatible with your player, and may even  
damage it. You should get a replacement adapter from Creative at  
www.creative.com , or your local Creative office/distributor.  
Frequently Asked Questions B-2  
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Where can I get information and updates for Zen Portable Media Center?  
Visit www.creative.com for updates and downloads relating to Zen Portable Media  
Center and its accessories.  
Updates  
You can also visit www.microsoft.com for updates and downloads relating to  
Windows Media Player 10.  
Frequently Asked Questions B-3  
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About  
Recovery  
Screens  
If an error occurs, you may see any one of the following diagrams, indicating the  
general nature of the problem.  
Recovery Screen  
Likely Causes  
Suggested Action  
Connect your device to your  
computer with the USB travel cable.  
Screen 2 (below) appears.  
Your player’s firmware may be  
corrupted.  
Visit www.creative.com for firmware  
updates.  
Contact Creative Customer  
Support Services for assistance.  
Frequently Asked Questions B-4  
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Recovery Screen  
Likely Causes  
Suggested Action  
Content in your player has been  
corrupted by resetting the  
player during a synchronization  
session.  
Reset your player, then connect your  
player to your computer and re-  
synchronize the content.  
Your device has encountered a  
problem that cannot be  
automatically fixed.  
Contact Creative Customer  
Support Services for assistance.  
Frequently Asked Questions B-5  
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Terms and Technology Explained  
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Terms and Technology Explained  
This section provides you with a brief explanation of terms, technology and  
abbreviations used or referred to in this User’s Guide.  
Glossary  
DRM  
Digital Rights Management (DRM) is a technology which enables the copyright  
owner of intellectual property, like a digital audio track, to control how you, the  
listener, can use the file. It is normally used to allow you to download digital audio  
tracks while preventing you from distributing the files to other people or other  
devices. With DRM, digital audio tracks contain digital signatures.  
Li-Ion Polymer  
Lithium-Ion (Li-Ion) batteries are ideal for portable devices like your player. Your  
player uses an updated form of the Li-Ion battery, the Li-Ion Polymer battery. This  
type of battery has significant advantages over the older Li-Ion battery.  
Li-Ion Polymer batteries can be thinner, and safer than the standard liquid  
electrolyte Li-Ion battery. They come in more diverse shapes, and use a dry  
polymer electrolyte that is more resistant to overcharging and virtually eliminates  
the danger of flammability.  
NTSC  
PAL  
This is short for National Television System Committee, and is commonly used in  
the United States of America and Japan. The NTSC standard delivers 525 lines of  
resolution at 60 half-frames per second. Your computer’s video adapter may  
support both NTSC and PAL signals.  
This is short for Phase Alternating Line, and is commonly used in Europe and some  
countries in South East Asia. Unlike the NTSC standard used in the United States  
of America, PAL delivers 625 lines at 50 half-frames per second. Your computer’s  
video adapter may support both NTSC and PAL signals.  
Terms and Technology Explained C-1  
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Transcoding  
Transcoding is the process of converting a media file from one format to another.  
Windows Media Player 10 transcodes digital audio files, videos, pictures and other  
media types transferred from your computer to your player. Windows Media Player  
10 converts videos and audio tracks to WMV and WMA formats respectively.  
Windows Media  
Audio (WMA)  
Microsoft’s Windows Media Audio (WMA) format is suitable for audio tracks with  
lower bitrates but can produce an audio quality that is almost indistinguishable  
from the original audio when encoded at 128 kbps. Some WMA files are protected  
by a digital signature, or DRM.  
Windows Media  
Video (WMV)  
Microsoft’s Windows Media Video (WMV) format is the video counterpart of WMA.  
The WMV format uses MPEG-4 compression technology to squeeze your favorite  
programs and videos into smaller-sized video files.  
USB  
USB stands for Universal Serial Bus. It is a moderately high-speed input/output  
technology for “hot swap” data transfers, meaning that you can connect or  
disconnect a USB device without turning off your computer.  
Terms and Technology Explained C-2  
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