Creative Digital Camera Web Cam User Manual

User’s Guide  
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User’s Guide  
Information in this document is subject to change without notice and does not represent a commitment on the part of Creative Technology Ltd. No part of this  
manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose  
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or copied only in accordance with the terms of the license agreement. It is against the law to copy the software on any other medium except as specifically  
allowed in the license agreement. The licensee may make one copy of the software for backup purposes.  
Copyright © 1999 by Creative Technology Ltd. All rights reserved.  
Version 1.0  
October 1999  
Sound Blaster is a registered trademark of Creative Technology, Ltd. Blaster is a trademark of Creative Technology Ltd.  
IBM is a registered trademark of International Business Machines Corporation.  
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All other products are trademarks or registered trademarks of their respective owners.  
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Creative End-User Software License Agreement  
Version 2.0, June 1998  
PLEASE READ THIS DOCUMENT CAREFULLY BEFORE USING THE SOFTWARE. BY USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT  
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Decompiling, Disassembling, or Reverse Engineering  
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visible to the user in connection with normal use of the Software.  
4.  
5.  
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interoperability of the Software with other programs, you shall not  
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CONTRACTOR/MANUFACTURER  
LIMITED WARRANTY  
information provided by Creative or third party technical support  
personnel, or any damages caused, either directly or indirectly, by acts  
taken or omissions made by you as a result of such technical support.  
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Creative Technology Ltd  
31, International Business Park  
Creative Resource  
You assume full responsibility for the selection of the Software to  
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obtained from the Software. You also assume the entire risk as it  
applies to the quality and performance of the Software. Should the  
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dealers) assume the entire cost of all necessary servicing, repair or  
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Singapore 609921  
GENERAL  
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THE LIMITATIONS OF REMEDIES AND DAMAGES IN THE  
SOFTWARE LICENSE AGREEMENT SHALL NOT APPLY  
TO PERSONAL INJURY (INCLUDING DEATH) TO ANY  
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THE ONLY REMEDY FOR BREACH OF WARRANTY WILL  
BE THAT SET FORTH IN THE WARRANTY CARD OR  
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DATA ARISINGFROMOR RELATING TOTHESOFTWARE  
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of Goods Act 1893 (as amended).  
SPECIAL PROVISIONS APPLICABLE TO THE EUROPEAN  
UNION  
GENERAL  
This Agreement is governed by the laws of the Republic of Ireland.  
The local language version of this agreement shall apply to Software  
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entering this Agreement, unless such untrue statement or  
representation was made fraudulently.  
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TO YOU. IF THERE IS ANY INCONSISTENCY BETWEEN THE  
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EARLIER AND IN THE FOLLOWING PROVISIONS, THE  
FOLLOWING PROVISIONS SHALL TAKE PRECEDENCE.  
Some countries/states do not allow the limitation or exclusion of  
liability for incidental or consequential damages, so the above  
limitation or exclusion may not apply to you.  
DECOMPILATION  
You agree not for any purpose to transmit the Software or display the  
Software’s object code on any computer screen or to make any hard  
copy memory dumps of the Software’s object code. If you believe you  
require information related to the interoperability of the Software with  
other programs, you shall not decompile or disassemble the Software  
to obtain such information, and you agree to request such information  
from Creative at the address listed earlier. Upon receiving such a  
request, Creative shall determine whether you require such  
information for a legitimate purpose and, if so, Creative will provide  
such information to you within a reasonable time and on reasonable  
conditions.  
PRODUCT RETURNS  
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software or assume all risk of loss or damage in transit.  
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All Software and related documentation are provided with restricted  
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subject to restrictions as set forth in subdivision (b)(3)(ii) of the  
Rights in Technical Data and Computer Software Clause at 252.227-  
7013. If you are sub-licensing or using the Software outside of the  
United States, you will comply with the applicable local laws of your  
country, U.S. export control law, and the English version of this  
Agreement.  
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CAUTION: This device is intended to be installed by the user in a  
CSA/TUV/UL certified/listed IBM AT or compatible personal  
computers in the manufacturer’s defined operator access area. Check  
the equipment operating/installation manual and/or with the  
equipment manufacturer to verify/confirm if your equipment is  
suitable for user-installed application cards.  
ATTENTION: Ce carte est destiné à être installé par l’utilisateur,  
dans un ordinateur compatible certifié CSA/TUV/UL ou listé IBM  
AT, à l’intérieur de la zone définie par le fabricant. Consulter le mode  
d’emploi ou le fabricant de l’appareil pour vérifier ou confirmer si  
l’utilisateur peut y installer lui-même des cartes périphériques.  
This product conforms to the following Council Directive:  
Directive 89/336/EEC, 92/31/EEC (EMC)  
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Contents  
About the Applications.............................................................................................................x  
Creative WebCam Go Control.....................................................................................x  
Creative WebCam Monitor ..........................................................................................x  
Creative MediaRing  
Talk 99.........................................................................................................................x  
Microsoft NetMeeting.................................................................................................xi  
Microsoft Internet Explorer.........................................................................................xi  
Before You Begin.....................................................................................................................xi  
System Requirements..................................................................................................xi  
Document Conventions............................................................................................. xii  
In Your Package .................................................................................................................... 1-1  
About WebCam Go............................................................................................................... 1-2  
Installing WebCam Go.......................................................................................................... 1-5  
Installing Software................................................................................................................ 1-6  
Verifying the Installation....................................................................................................... 1-9  
Changing Batteries for WebCam Go ................................................................................... 1-9  
v
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To record a video clip................................................................................................2-4  
To view a thumbnail..................................................................................................2-4  
To start the Help file for WebCam Go Control........................................................2-4  
Taking Pictures with WebCam Go .......................................................................................3-1  
Step 1: To focus the lens ...........................................................................................3-2  
Step 2: To take pictures.............................................................................................3-3  
Downloading Pictures from WebCam Go............................................................................3-4  
Customising WebCam Go.....................................................................................................3-5  
To start the Help file for WebCam Go Control....................................................................3-5  
Problem Installing Software.................................................................................................B-1  
Problems Using WebCam Go..............................................................................................B-1  
vi  
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If You Have a Problem......................................................................................................... D-2  
Returning a product for repair................................................................................. D-4  
Limited Warranty................................................................................................................. D-5  
vii  
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Introduction  
Creative Video Blaster WebCam Go is a digital video camera that allows you to take pictures in  
24-bit, 16.7 million colours and record smooth video clips in full-colour.  
Want to chat face-to-face with someone over the Internet? WebCam Go is what you need.  
Used together with Microsoft NetMeeting, you can now have real-time videoconferencing with  
virtually anybody over the Internet!  
Worried that someone will use your computer without your knowledge? Fret not. When used  
together with WebCam Monitor, WebCam Go can function as a motion detector, recording  
short video clips of what is in its field of view whenever it detects movement. You can also  
program it to take pictures automatically at regular intervals.  
As WebCam Go is detachable, you can disconnect it from the computer and use it as a portable  
camera to take pictures anywhere you like! Downloading images from WebCam Go is a breeze  
with WebCam Go Control.  
ix  
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About the  
Applications  
Creative WebCam Go  
Control  
This simple but powerful application lets you take control of your camera with a click on the  
taskbar icon. Take pictures or record video clips and store them in albums. Use this application  
to download pictures you have taken when the camera was disconnected from the computer. You  
can also export these pictures or video clips to other programs, or send them directly to your  
e-mail program. You can adjust various settings so as to optimise the quality of your pictures  
and video clips.  
Creative WebCam  
Monitor  
If you are thinking of putting a live snapshot of your office, coffee pot, or even your fish tank on  
your Web page, WebCam Monitor is the solution. Just point your camera at the desired subject  
of your snapshot, pick a time interval, and WebCam Monitor does the rest, including  
automatically uploading the snapshots to your Web site. It can even act as a motion-detecting  
security system which automatically sends an e-mail message to notify you whenever anybody  
moves within the camera’s field of view.  
Creative MediaRing  
Talk 99  
With Creative MediaRing Talk 99, you can literally call somebody half a world away without  
worrying about exorbitant phone charges. MediaRing Talk 99 harnesses sophisticated patent  
‘knocking’ technology to call either the other party’s PC or phone. Unlike other Internet  
telephony software, with MediaRing Talk 99, the party you are calling does not even need to be  
connected to the Internet. Say goodbye to the hassle and time-consuming process of  
pre-scheduling Internet phone conversations. In addition to making Internet phone calls,  
MediaRing Talk 99 also lets you leave voice messages and engage in text chat.  
x
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In addition, if you are a Sound Blaster Live! user, you have at your disposal Creative  
VoicePersonas, a feature incorporated into MediaRing Talk 99 that allows you to disguise or  
distort your voice. Creative VoicePersonas leverages upon Sound Blaster Live! powerful audio  
processing technology to provide you with a range of VoicePersonas such as Chipmunk, Male  
to Female, or Female to Male.  
Microsoft NetMeeting  
Microsoft NetMeeting is a voice communications client that includes support for international  
conferencing standards and provides true multi-user application sharing and data conferencing  
capabilities.  
It supports one-way or two-way videoconferencing, so your friends can see you even if they do  
not have a camera. Audio-only conversations and text chats are also supported. Two or more  
users can collaborate on a document, doodle on a whiteboard, or even share any Windows  
application in real-time over the Internet or corporate intranet.  
Microsoft Internet  
Explorer  
Microsoft Internet Explorer is an Internet browser that features ActiveX technology, so web  
pages can combine interactive ActiveX Controls, Java applets, and more to create interactive  
content. ActiveMovie technology allows you to view multimedia content on the web, including  
MPEG audio and video.  
The README file on the CD-ROM contains information not available at the time of printing.  
Read the file before you continue. In addition, read the following:  
Before You  
Begin  
System Requirements  
Document Conventions  
System Requirements  
Minimum system requirements for WebCam Go:  
®
®
166 MHz Intel Pentium or higher 100% IBM -compatible PC  
16 MB RAM on motherboard  
70 MB free hard disk space for installation of all software titles  
xi  
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Available USB port or self-powered USB hub  
®
Microsoft Windows 98 (Windows 95 and Windows NT are not supported)  
Display adapter that supports16-bit colour at a resolution of 640 x 480 pixels  
CD-ROM drive installed  
®
Sound Blaster or other Windows-compatible sound card  
Modem or LAN access to the Internet at 28.8 Kb or faster (required for videoconferencing)  
For optimal performance:  
200 MHz Intel Pentium or higher 100% IBM-compatible PC  
32 MB RAM  
Display adapter that supports 16-bit colour at a resolution of 800 x 600 pixels  
Sound Blaster 16 or higher, or other Windows-compatible sound card with full-duplex  
support for simultaneous two-way conversations  
Document Conventions  
The following typographical conventions are used throughout this document:  
Table i:  
Document conventions  
This  
Represents  
bold  
Text that must be entered exactly as it appears.  
italic  
Title of a book or a placeholder, which represents the information you  
must provide.  
UPPERCASE Directory name, file name, or acronym.  
< > Symbols, letters, and key names on the keyboard.  
xii  
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Table i:  
Document conventions  
This  
Represents  
This notepad icon indicates information that is of particular importance  
and should be considered before continuing.  
This alarm clock icon indicates that failure to adhere to directions may  
result in loss of data or damage to your system.  
The warning sign indicates that failure to adhere to directions may result  
in bodily harm or life-threatening situations.  
xiii  
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1
Installing WebCam Go  
This chapter consists of the following sections:  
In Your Package  
About WebCam Go  
Installing WebCam Go  
Installing Software  
Verifying the Installation  
Changing Batteries for WebCam Go  
Your package contains the following hardware items:  
One WebCam Go camera  
One USB cable  
In Your Package  
One microphone  
Installing WebCam Go 1-1  
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Figure 1-1 shows you the front view of the camera.  
About WebCam Go  
LED light  
This indicator lights up in green when  
WebCam Go is switched on.  
Snapshot button  
After you have started WebCam Go Control, you can  
press this button to capture a still image.  
Focus mark  
Use this mark to focus the lens quickly: to focus on objects  
approximately 6 inches/15 cm away, turn the ring until this  
mark is at the 12 o’clock position; to focus on objects 10 feet/  
3 m away or further, turn the ring until this mark is at the 9  
o’clock position.  
Viewfinder  
Lens  
Focus ring  
To adjust the focus, point the  
lens at your subject and then  
rotate this ring clockwise and/or  
anti-clockwise until the image is  
sharp (in focus.)  
Figure 1-1: Front view of WebCam Go.  
1-2 Installing WebCam Go  
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Figure 1-2 shows the back view of the camera’s head unit.  
Camera busy LED indicator  
Viewfinder (back view)  
When the camera is connected to the system,  
this indicator will blink when commands are  
sent from the system to the camera.  
When taking snapshots with the camera  
disconnected, use this to verify that the desired  
object of your snapshot is in view.  
When the camera is disconnected, this indicator  
will blink when the camera is adjusting the  
picture exposure. After that, it will stay lit while  
the camera saves the image to memory. Then,  
the indicator will be turned off.  
The viewfinder does not show if  
objects are in focus. To verify  
whether objects are in focus, use  
WebCam Go Control. For details,  
see “Taking Pictures with  
Note: Try not to shake the camera while this  
WebCam Go” on page 3-1.  
indicator is blinking.  
Figure 1-2: Back view of WebCam Go’s head unit.  
Installing WebCam Go 1-3  
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Figure 1-3 shows the buttons and LCD display on the camera.  
Image counter  
This shows the remaining number of pictures that you  
can take with the camera undocked.  
This number decreases every time a picture is taken.  
When the counter reaches “000”, you cannot take any  
more pictures until you have cleared the camera’s  
memory by downloading or removing the existing  
pictures.  
On button  
To switch on the camera, press this  
button.  
Note: The camera will turn itself off  
automatically if it’s left idle for one  
minute. This length of time can be  
changed by using the application,  
WebCam Go Control.  
You can only switch on the  
camera when it is  
OFF button  
To switch off the camera, you need to  
press this button and hold it down for 2  
seconds. This prevents the camera from  
being switched off accidentally.  
disconnected from the system.  
• The counter value may  
decrease by more than one  
when the picture taken has  
more details or colours,  
Delayed Multiple-Snapshot mode  
In this mode, the camera takes a series  
of pictures after a specified length of  
time, with a constant interval between  
consecutive takes. The default delay  
time is 8 seconds, total number of  
pictures taken is 10, and the interval is  
0.5 seconds.  
Single-Snapshot mode  
In this mode, the camera captures the  
view into one single shot.  
resulting in a bigger file size.  
In some cases, the counter  
value may not decrease even  
though a picture is taken.  
Delayed Single-Snapshot mode  
In this mode, the camera takes a picture  
after a specified length of time. The default  
delay time is 8 seconds.  
Multiple-Snapshot mode  
In this mode, the camera takes a series of  
pictures, with a constant interval between  
consecutive takes. By default, the total  
number of pictures taken is 10 and the  
interval is 0.5 seconds.  
Mode button  
Battery-low indicator  
To switch modes of the camera, press this  
button. The camera can be in one of these four  
modes: single-snapshot mode, multiple-  
snapshot mode, delayed single-snapshot  
mode, delayed multiple-snapshot mode.  
This indicator lights up when the battery is  
running low. When the battery is low:  
i. the idle-timeout will be set to 10 seconds;  
ii. the Power LED will blink rapidly;  
iii. no pictures can be taken.  
Figure 1-3: Buttons and LCD display on WebCam Go.  
1-4 Installing WebCam Go  
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1. Position your computer so that its USB ports can be easily accessed.  
Installing WebCam  
Go  
2. Connect the smaller end of the USB cable to the USB connector at the back of WebCam Go.  
3. Connect the other end of the USB cable to an available USB port on your computer.  
4. Place WebCam Go on top of your computer monitor or another flat surface.  
• The USB port(s) on your  
computer may be found on  
the front panel instead of the  
back panel.  
USB connector  
You can also attach it to a  
self-powered USB hub.  
You can choose to connect  
WebCam Go to your  
USB cable  
USB port  
computer after you have  
switched on your computer.  
• Most audio cards have an  
external microphone  
connector.  
• Consult the documentation  
for your audio card for more  
information concerning the  
use of a microphone and, in  
particular, how to adjust the  
volume.  
Figure 1-4: Connecting the WebCam Go (USB model).  
5. Assemble the microphone and connect it to your audio card’s external microphone  
connector.  
Installing WebCam Go 1-5  
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1. Switch on the computer.  
Installing Software  
2. When the Add New Hardware Wizard  
dialog box appears, click the Next button.  
The dialog box similar to Figure 1-5  
appears.  
Some of the steps in the  
installation process may not  
occur in the same sequence as  
described here.  
3. Click the Search for the best driver for  
your device (Recommended) option and  
then click the Next button.  
The dialog box similar to Figure 1-6  
appears.  
Figure 1-5: The Add New Hardware Wizard dialog box.  
4. Insert the WebCam Go CD into your  
CD-ROM drive.  
Note: If the setup program runs  
automatically, exit from the program.  
5. Select the Specify a location check box and  
type D:\DRIVERS (where D: represents  
your CD-ROM drive) in the box provided.  
Figure 1-6: Specifying a location.  
1-6 Installing WebCam Go  
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6. Click the Next button.  
The dialog box similar to Figure 1-7  
appears.  
7. Click the Next button again.  
i. If you are prompted to insert the Windows  
98 CD-ROM, proceed to step 7ii.  
Otherwise, skip to step 8.  
ii. Remove the WebCam Go CD from the  
CD-ROM drive and insert the Windows 98  
CD-ROM into it.  
OK  
iii. In the Insert Disk dialog box, click the  
button.  
Figure 1-7: Installing drivers for WebCam Go.  
Copying Files  
iv. In the  
dialog box, click the  
Browse  
Windows 98 CD’s  
button to browse to the  
Win98  
OK  
button.  
folder and click the  
8. When the Finish button appears, click it.  
Installing WebCam Go 1-7  
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9. When the Light Frequency Selection  
dialog box appears (see Figure 1-8),  
click the Yes button and then click the  
option button that represents your  
power supply frequency if you use  
fluorescent lighting.  
Otherwise, click the No button.  
10. Click the OK button.  
i. If you are prompted to insert the  
Windows 98 CD-ROM, proceed to step  
10ii. Otherwise, skip to step 11.  
OK  
ii. Click the  
button.  
Insert Disk  
iii. In the  
to the  
dialog box, browse  
Win98  
folder and then click the  
Figure 1-8: The Light Frequency Selection dialog box.  
OK  
button.  
OK  
iv. Click the  
button again.  
11. Restart the system.  
12. After the system has restarted, proceed to install the applications for WebCam Go.  
Remove the Windows 98 CD-ROM and insert the WebCam Go CD into the CD-ROM drive.  
The setup program runs automatically and a dialog box that lists the available applications  
appears.  
13. Select the applications you want to install, except for Internet Explorer (IE) 5.0, and then  
click the OK button.  
Note: If you want to install IE, restart the system, run D:\CTRUN\CTRUN.EXE, deselect  
all the other applications, and select IE.  
14. Follow the instructions on the screen to complete the installation.  
Depending upon the applications you choose to install, you may be asked if you want to  
restart your computer at the end of the installation routine. Select No whenever you are  
asked until all the drivers and applications have been installed. Then, restart your computer.  
1-8 Installing WebCam Go  
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To verify that the camera has been installed properly:  
1. Right-click the My Computer icon on your desktop.  
2. On the menu that appears, click Properties.  
Verifying the  
Installation  
3. In the System Properties dialog box, click the Device Manager tab.  
4. Click the plus (+) sign next to the Imaging Device icon.  
The entry “Video Blaster WebCam Go (WDM)” should appear.  
When you disconnect the camera from the system and use it as a digital camera, it operates on  
two 1.5 V ‘AAA’ alkaline batteries.  
Changing Batteries  
for WebCam Go  
To insert or replace batteries  
1. Press the Off button to switch off the  
camera.  
2. Flip the camera’s head unit upwards.  
• Batteries that are specifically  
made for digital cameras are  
recommended. There is  
usually a camera icon on the  
packaging of these batteries.  
• No batteries are required when  
the camera is connected to the  
system.  
• If the camera will be  
connected to the system for a  
long period of time, it is  
advisable to remove the  
batteries to prevent battery  
leakage.  
3. Hold the camera in one hand and press the  
bottom area of the back cover with one  
thumb until the catches on the cover are  
detached from the grooves.  
See Figure 1-9.  
4. Push the cover outwards.  
5. Lift the cover and put it aside.  
6. Remove the old batteries (if any).  
Figure 1-9: Removing the back cover of the camera.  
Installing WebCam Go 1-9  
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7. Insert the new batteries according to the directions shown in the battery compartment.  
8. Align the catches on the cover with the respective grooves in the casing and slide the cover  
until it snaps back into place.  
Make sure that you insert the  
batteries in the correct direction.  
If they are inserted wrongly, they  
may explode or leak, causing  
damage to the camera.  
1-10 Installing WebCam Go  
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2
Using WebCam Go Control  
This chapter consists of the following sections:  
Starting WebCam Go Control  
Using WebCam Go Control  
To start WebCam Go Control  
Starting WebCam  
Go Control  
Click Start -> Programs -> Creative -> Creative WebCam Go ->  
Creative WebCam Go Control.  
Or  
Press the Snapshot button on the camera.  
If WebCam Go Control does not  
recognise the camera correctly,  
see Appendix A,  
When you start WebCam Go Control for the first time, the Insert Disk dialog box may appear,  
prompting you for the Windows 98 CD-ROM. If this happens, do the following:  
“Troubleshooting”.  
1. Insert the Windows 98 CD-ROM into the CD-ROM drive.  
2. In the Insert Disk dialog box, browse to the Win98 folder and click the OK button.  
3. Click the OK button again.  
The required drivers are copied to your system.  
Using WebCam Go Control 2-1  
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After WebCam Go Control is started, the WebCam Go Control screen similar to Figure 0-1  
appears, displaying the view that the camera is capturing currently.  
Using WebCam Go  
Control  
To set the view into  
focus  
Point the lens toward your subject (for  
example, yourself, seated in front of your  
monitor) and rotate the ring around the lens  
clockwise and/or anti-clockwise until the  
view is in focus.  
Snap an image button  
Record a video button  
Figure 0-1: The WebCam Go Control screen.  
2-2 Using WebCam Go Control  
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To select the video  
capture device  
1. In WebCam Go Control, click the Settings button.  
2. Click the Camera docked settings button.  
3. Click the scroll button until you get to the General tab.  
4. Click the General tab.  
5. In the Video device list box, select the desired video capture device.  
The change is applied.  
• If you select the VFW driver,  
some of the settings in the  
Note: The WDM driver gives better performance in terms of frame rate and is the  
recommended choice.  
General  
Source  
tab may  
and  
not be available. If so, go to  
General  
the  
tab and click the  
Format Source  
or  
buttons to  
change settings.  
• The VFW driver is compatible  
only with software that  
supports Video For Windows.  
To take a picture  
1. In the WebCam Go Control window, click the Live Cam button.  
The current view of the camera is displayed in the Preview window.  
2. To capture an image of the preview shown, click the Snap an image button.  
You can also press the Snapshot button on the camera.  
The image is captured and saved as an image file with an automatically generated file name.  
It is added to the current album, where its name is prefixed with the still image icon  
.
Using WebCam Go Control 2-3  
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To record a video clip  
To view a thumbnail  
1. In the WebCam Go Control window, click the Live Cam button.  
The window displays the current view of the camera.  
2. To start recording a video clip, click the Record a video button.  
The button starts blinking to indicate that recording is now in progress.  
3. To stop the recording, click the button again.  
The button stops blinking.  
The video clip is saved as an AVI file with an automatically generated file name.  
It is added to the album, where its name is prefixed with the video icon  
.
Double-click the thumbnail of the image that is displayed in the Thumbnail list.  
The image is displayed in the Video window, in its actual size.  
If you are not satisfied with the result, adjust the appropriate settings in order to get the  
desired result, and then capture the image again.  
To start the Help file  
for WebCam Go  
Control  
The Help file contains instructions on how to use WebCam Go Control to take pictures and  
record video clips. It also teaches you how to change the different settings so as to achieve  
optimum quality for your pictures and video clips.  
To start the Help file  
1. Click the Creative logo at the top left corner of WebCam Go Control’s main window.  
2. On the WebCam Go Control menu, click Help.  
2-4 Using WebCam Go Control  
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3
Using WebCam Go as a Portable Camera  
Disconnect WebCam Go from the computer and you can use it as a portable camera.  
Read the following sections to learn how you can do that:  
Taking Pictures with WebCam Go  
Downloading Pictures from WebCam Go  
Customising WebCam Go  
To start the Help file for WebCam Go Control  
Step 1: To focus the lens  
Taking Pictures  
with WebCam Go  
Step 2: To take pictures  
Using WebCam Go as a Portable Camera 3-1  
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Step 1: To focus the  
lens  
Before taking pictures, you need to focus the lens so that the images you capture will be clear  
and sharp.  
To focus the lens quickly  
Figure 3-1 shows you how to focus the lens quickly using the focus mark on the focus ring.  
To focus on objects approximately 6 inches/15 cm away  
To focus the lens accurately, you  
need to use WebCam Go Control  
(see “To focus the lens more  
accurately” on page 3-3) because  
the viewfinder does not show  
whether objects are in focus or  
not.  
Turn the focus ring until the  
focus mark is at the 12 o’clock  
position.  
To focus on objects 10 ft/3 m away or further  
Turn the focus ring until the  
focus mark is at the 9 o’clock  
position.  
Figure 3-1: Focusing the lens.  
3-2 Using WebCam Go as a Portable Camera  
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To focus the lens more  
accurately  
1. Start WebCam Go Control.  
2. Adjust the camera’s focus ring until the preview displayed in WebCam Go Control’s window  
is in focus (clear and sharp).  
3. Click the button to close WebCam Go Control.  
Step 2: To take  
pictures  
1. Unplug the USB cable from the camera.  
2. Press the On button on the camera.  
The camera is switched on and the remaining number of images that you can take is shown  
by the Image counter.  
3. To change the mode of the camera, press the Mode button:  
Single snapshot  
You can only switch on the  
camera when it is  
Select this mode if you want to take single snapshots instantly.  
Multiple snapshot  
disconnected from the system.  
• For description on the different  
modes, see Figure 1-3,  
Select this mode if you want to take a series of successive snapshots.  
You can create an AVI file out of these snapshots.  
“Buttons and LCD display on  
WebCam Go.” on page 1-4.  
• The counter value may  
decrease by more than one  
when a picture is taken if the  
picture has more details or  
colours, resulting in a bigger  
file size. In some cases, the  
counter value may not  
Delayed single snapshot  
Select this mode if you want a snapshot to be taken after a specified length of time.  
You can use this feature to take pictures of yourself.  
Delayed multiple snapshot  
Use this feature when you want a series of snapshots to be taken after a specified length  
of time. You can create an AVI file out of these snapshots.  
decrease even though a picture  
is taken.  
Using WebCam Go as a Portable Camera 3-3  
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4. Aim the camera at the desired object, using the camera’s viewfinder to verify that the object  
is in the camera’s view.  
5. Hold the camera still and press the Snapshot button.  
6. Continue holding the camera until the Camera busy LED (red light) goes off.  
The picture(s) is(are) taken and stored in the camera’s memory.  
Also, the counter value is decreased by at least one.  
• When the counter value  
reaches “000”, you cannot take  
any more pictures until you  
have cleared the camera’s  
memory by deleting existing  
pictures.  
7. To take another picture, repeat steps 4 through 6.  
8. To switch off the camera, press the Off button and hold it down for 2 seconds.  
• The camera will turn itself off  
automatically if it’s left idle  
after a specified amount of  
time.  
After taking pictures, use the application, WebCam Go Control, to download the pictures.  
WebCam Go Control displays the pictures stored in the camera in thumbnail view and you can  
select those that you want and download them into your computer.  
Downloading  
Pictures from  
WebCam Go  
3-4 Using WebCam Go as a Portable Camera  
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Use WebCam Go Control to adjust the following camera settings for photo-taking:  
Image size  
Number of frames in multiple snapshots  
Time interval between successive frames for multiple snapshots  
Level of quality  
Customising  
WebCam Go  
Beep mode enabled or disabled  
Duration of the delay for taking delayed snapshots  
Power-saving enabled or disabled  
For more information on  
downloading pictures and  
customising the camera, refer to  
the Help file for WebCam Go  
Control.  
Length of time before WebCam is switched off  
1. Click the Creative logo at the top left corner of WebCam Go Control’s main window.  
To start the Help  
file for WebCam  
Go Control  
2. On the WebCam Go Control menu, click Help.  
Using WebCam Go as a Portable Camera 3-5  
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A
Technical Specifications  
Features and  
Colour VGA (640x480) CMOS image sensor  
4 MB of on-board non-volatile memory for image storage  
Specifications  
LCD counter display to indicate number of pictures left and mode of stills capture  
Snapshot button  
LEDs to indicate powered-on state and camera readiness state  
High-quality, 5-element, scratch-resistant, adjustable focus, glass lens with range of 6 inches  
to infinity  
Built-in optical viewfinder  
Built-in Piezo transducer to provide audio cues  
Mode selector for four different modes of still capture:  
Single snapshot  
Multiple snapshot (user can define number of snapshots and time between snapshots)  
Time-delayed snapshot (user can define delay)  
Time-delayed multiple snapshot (user can define number of snapshot, time between  
snapshots and delay)  
When detached:  
Capable of capturing in excess of 72 640x480 sized still pictures  
Images are stored natively in JPEG format  
Technical Specifications A-1  
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Draws power from two AAA batteries  
(Note: Battery life in this mode depends on the battery type.  
Two AAA alkaline batteries can last for up to 300 snapshots.)  
Auto shut off after a specified length of idle time (software-configurable)  
When attached:  
Captures video at up to 30 frames per second at resolutions of 352 x 288, 320 x 240,  
176 x 144 and 160 x 120 and up to 15 frames per second at 640 x 480  
Captures still images in 24-bit colour at all resolutions up to 640 x 480  
Attaches to the PC via the Universal Serial Bus (USB) port  
Driver and Operating  
System Compatibility  
USB model supports Windows 98  
WDM MiniDriver for DirectShow, and Video For Windows compatibility.  
TWAIN support  
Standard interface works with virtually all camera applications including Microsoft  
NetMeeting.  
Microsoft Still Image (STI) support  
Power  
Sensor  
From USB port or self-powered USB hub  
Note: If you are connecting the WebCam to a USB hub, make sure that it is a self-powered hub,  
and not a bus-powered hub, that is, it is powered by an external power source.  
CMOS image sensor  
Resolution  
(for both Video mode and  
Still mode)  
640 x 480  
352 x 288  
320 x 240  
176 x 144  
160 x 120  
A-2 Technical Specifications  
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Resolution  
(for undocked mode)  
640 x 480  
320 x 240  
160 x 120  
Sensitivity  
6 lux  
Video formats  
24- and 16-bit RGB  
4:2:0 YUV Planar  
JPEG  
Exposure control  
Colour balance  
Colour matrix  
Automatic (optional manual control with software)  
Automatic (optional manual control with software)  
Preset and integral to camera  
Field-of-view  
62 degrees (horizontal)  
Depth-of-field  
75 millimeters to infinity  
Port compatibility  
Software compatibility  
Universal Serial Bus port  
TWAIN, 16-bit Video for Windows, DirectShow, and Still Image driver that run in Windows 98  
Technical Specifications A-3  
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B
Troubleshooting  
Problem Installing  
Software  
Cause  
Solution  
The AutoPlay feature in your Windows system may not be enabled.  
To install the software from the CD:  
1. Leave the installation CD in the CD-ROM drive.  
2. Click Start -> Run.  
3. In the Run dialog box, click D:\CTRUN\CTRUN.EXE.  
4. Follow the instructions on the screen to complete the installation.  
Problems Using  
WebCam Go  
Solution  
Do one of the following:  
Unplug the device currently connected.  
Add a self-powered USB hub.  
Add a PCI USB card.  
Troubleshooting B-1  
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Solution  
Do the following:  
The camera is not properly connected. To resolve this problem, ensure the  
camera’s USB connector is inserted, and that the USB connector is enabled in  
the BIOS. Refer to your PC’s documentation for information on the BIOS.  
Reinstall the video capture drivers and reboot.  
Cause  
The amount of light entering the camera has exceeded the exposure control limit.  
There may be a very bright object in the camera’s view.  
Solution  
Avoid pointing the camera at very bright objects (for example, sunlight, lights, or  
highly reflective surfaces).  
Cause  
There are too many devices in the system, causing IRQ problems with the  
system’s USB controller.  
Solution  
Do the following:  
1. Remove some devices from the system.  
2. Restart the system.  
The system will automatically re-allocate the resources.  
B-2 Troubleshooting  
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Cause  
The application to be activated has not been selected.  
Do the following:  
Solution  
1. Click Start -> Settings -> Control Panel.  
2. In the Control Panel window, double-click the Scanners & Cameras icon.  
The Scanners & Cameras Properties dialog box appears.  
3. On the Devices tabbed page, select the entry Video Blaster WebCam Go  
(WDM) and then click the Properties button.  
4. In the Video Blaster WebCam Go (WDM) Properties dialog box, click the  
Events tab.  
5. On the Events tabbed page, ensure that the Disable device events check box  
is not selected.  
6. In the Camera events list, select “Open Application”.  
7. In the Send to this application list, select WebCam Go Control and/or other  
If you select more than one  
application, you will be prompted  
to choose one of them when you  
press the Snapshot button.  
applications that you want to activate by pressing the Snapshot button.  
8. Ensure that you have selected an application for taking pictures.  
See the following problem description and solution on page B-4.  
Troubleshooting B-3  
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Cause  
The application for taking pictures has not been selected.  
Solution  
Verify that pressing the Snapshot button starts the correct application.  
If it does not, see the solution on page B-3.  
To select an application for taking pictures:  
If a selected application is  
already running, pressing the  
Snapshot button will not start any  
other applications. Instead, the  
current running application will  
be used to take a picture.  
1. Do steps 1 through 5 on page B-3.  
2. In the Camera events list, select “New Picture Captured”.  
3. In the Send to this application list, select WebCam Go Control and/or other  
applications that you want to use to take a picture.  
B-4 Troubleshooting  
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C
Note on USB Compatibility  
In our testing on a wide variety of PC motherboards with integrated Universal Serial Bus  
(USB) ports, we have encountered a small number of motherboards with USB ports that do not  
meet the USB specification exactly. Unfortunately, WebCam Go may not operate correctly  
with these systems.  
When you run the setup program from the WebCam Go installation CD, the setup program  
automatically checks your motherboard model and revision. If your motherboard is among  
those that have failed our test procedure, the setup program will display a warning message.  
However, due to the numerous brands of motherboards in the market, our test procedure is not  
exhaustive. So, there may be some non-USB-compliant motherboards that will not trigger the  
display of the warning message.  
So far, for some of the non-USB-compliant motherboards that we have tested, the motherboard  
manufacturers have released new versions of motherboards or BIOS to address the problem.  
If the setup program warns you that your motherboard’s USB port is incompatible, or if the  
camera does not work on your system and you suspect that the problem may be related to your  
PC’s USB port, the following is a list of available options:  
1. Contact your PC vendor.  
Your PC vendor may be able to upgrade your motherboard or its BIOS to a newer version  
that addresses USB incompatibilities.  
Note on USB Compatibility C-1  
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2. Use a PCI host adapter which provides USB connectors.  
If you are not able to upgrade your motherboard or its BIOS, we recommend this approach.  
3. Attach WebCam Go to a powered USB hub.  
Some USB devices (such as monitors) also operate as powered USB hubs; you can also buy  
dedicated powered USB hubs which are to be attached to your PC’s USB port. However, in  
some cases, attaching a powered USB hub to a non-USB-compliant USB motherboard  
connector will not solve the problem.  
To look for a USB compatible product, you can visit the product search page at the official  
C-2 Note on USB Compatibility  
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D
Technical Support  
We are committed to giving you the best product as well as the best technical support.  
Please note the following information for reference should you require technical assistance.  
The model and serial number of your Creative product  
Please ensure to retain your  
purchase receipt plus all  
packaging and contents until  
such time that all components  
of the product are functioning to  
your satisfaction.  
Error information on the screen and how it came about  
Information on the adapter cards which may be causing a conflict  
Hardware configuration information such as the base I/O address,  
IRQ line, DMA channels used  
Motherboard information: BIOS manufacturer/version and chipset manufacturer  
Type and version of your operating system, e.g., DOS 6.0, Windows 3.1x, Windows 95,  
Windows 98 or Windows NT  
Before contacting “European  
Help Line”, please ensure that  
you have read the  
‘Troubleshooting’ Appendix.  
The Creative web site at  
access to the latest drivers and  
troubleshooting tips.  
Technical Support D-1  
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Inside Europe  
For fast and efficient Technical Support solutions, please use the Creative  
Web Support services in the first instance. If your Creative product was  
pre-installed in your computer, your primary source of technical support is  
the Personal Computer supplier who provided the system.  
The support area on our web site at www.creative.com is continuously updated and  
contains the following:  
Driver Updates:  
Newsgroups:  
Quick access to the latest Creative drivers  
Subscribe to the Creative Newsgroup  
Subscribe to a Creative email List: Keep up to date by joining one or more of our  
mailing lists  
Frequently Asked Questions:  
Access the latest information on Creative  
products with advice on how to resolve  
commonly asked questions  
Solve Your Own Problem:  
Online Library of Manuals:  
Email Support:  
Enter keywords to search the comprehensive  
library of product and technical information  
Find the documents for a wide range of  
Creative products  
Complete the technical support web form  
and submit for a response  
Telephone & Email Support:  
See “European Help Line” section for contact  
details  
D-2 Technical Support  
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Please retain all contents including packaging and proof of purchase until you are fully satisfied  
with product.  
If You Have a  
Problem  
If you find that you have a problem with your Creative product and believe that it needs to be  
repaired or replaced, you should verify the purchase date and take the appropriate action as  
detailed below:  
Less than 30 days since  
date of purchase  
Should your store receipt indicate that the product is less than 30 days old, you have the option  
of calling Technical Support for assistance or returning the full product to the dealer/retailer for  
a replacement or credit (see “European Help Line” section for contact numbers).  
More than 30 days since  
date of purchase  
First contact European Technical Support (see “European Help Line” section for contact  
numbers) to establish the nature of the problem and details on our repair returns procedure.  
Creative Labs requires that all returns for repair/replacement must first be issued with an  
authorisation number.  
Technical Support D-3  
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Returning a product  
for repair  
Contact Technical Support to receive your authorisation number for  
repair/replacement of product.  
Technical Support will communicate how to return the product in question for  
repair/replacement.  
You should only return the hardware item in question and return it to the address detailed  
by technical support. Please retain all software, accessories and the  
original packaging.  
Please quote the authorisation number clearly on the outside of the packaging,  
in which you return the hardware item in question.  
Upon receipt of the faulty item, Creative Labs will process your request and arrange return.  
Creative may replace or repair the product with new or reconditioned parts, and the faulty parts  
will become the property of Creative. The warranty period for your repaired/replacement item  
is 90 days from the date of shipment from Creative, or what is left on the original item’s  
warranty, whichever is longer.  
To avoid tariffs when shipping a product to Creative Labs from outside the E.U., you must  
complete the relevant customs documentation before shipping the product (please allow 30 days).  
D-4 Technical Support  
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Creative Labs (Ireland) Limited (“Creative”) warrants to you, the original purchaser only, that  
the hardware product will be free of defects in materials and workmanship for a period of two  
years after the date of purchase, or such other period as may be expressly specified by Creative  
or required by applicable law (“Warranty Period”).  
Limited Warranty  
Creative’s entire liability and your remedy will be, at Creative’s sole discretion, the repair or  
replacement (with the same or similar model) of any hardware or accompanying item(s) not  
meeting the “Limited Warranty” explained above that is returned to Creative’s authorised  
distributor or dealer during the Warranty Period with a copy of your receipt.  
What this warranty does  
not cover  
To the maximum extent permitted by applicable law, Creative disclaims all other warranties and  
conditions, expressed or implied, including the conditions of quality, merchantability or fitness  
for a particular purpose with respect to the use of this product. Creative also disclaims any  
obligation to support products for all operating environments - for example, by ensuring  
interoperability with future versions of software or hardware. In no event shall Creative or its  
licensors be liable for any indirect, incidental, special or consequential loss or for any lost  
profits, savings or data arising from or relating to the use of this product, even if Creative or its  
licensors have been advised of the possibility of such loss.  
This warranty gives you specific  
legal rights. You may have other  
rights which vary from country to  
country. Certain limitations in this  
warranty are not permitted by the  
jurisdiction of some countries, so  
some limitations here may not  
apply to you.  
Specifically, this warranty does not cover failures of the product which result from accident,  
abuse, misuse, alterations (by persons other than Creative or its authorized repair agents),  
moisture, corrosive environments, shipping, high voltage surges, or abnormal working  
conditions. This warranty does not cover normal wear and tear. You are specifically advised to  
take a backup copy of any software provided with the Creative product for security purposes.  
Technical Support D-5  
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Creative European Help Line  
CREATIVE LABS (IRELAND)LTD.,  
Technical Support Department,  
Ballycoolin Business Park, Blanchardstown,  
Dublin 15, Ireland.  
Italy  
Tel  
Holland  
+39 02 4828 0000  
Tel  
+31 (0) 205040616  
Austria  
Tel  
Switzerland  
Fax: +353 1 8205052  
+43 (01) 589 244 320  
Tel  
+41 (01) 2121 868  
United Kingdom  
Belgium  
Portugal  
Tel  
+44 1189 344 744  
Tel  
+32 (02) 7171 198  
Tel  
800 8 53066  
Germany  
Denmark  
Czech Republic  
Tel  
+49 69-66982900  
Tel  
+45 3525 9498  
Tel  
+353 1 8066964  
Ireland  
Tel  
Finland  
Poland  
Freephone 00 800 353 1229  
+353 1 820 7555  
+33 1 55 46 87 77  
+34 (91) 66 25 116  
Tel  
+358 (09) 2294 3101  
France  
Tel  
Norway  
Hungary  
Freephone 00 800 1222  
Tel  
+47 2305 0401  
Spain  
Tel  
Sweden  
Russia  
Tel  
Tel  
+46 (08) 7519 147  
+353 1 8066967  
Operating Hours / Heures d’ouverture / Öffnungszeiten / Ore d’ufficio / Horario de oficina / Openingstijden / Horário de abertura  
EUROPE  
Mon-Fri  
Lun. au vend.  
Mo-Fr  
Lunedì-venerdì  
Lunes-Viernes  
Maandag-Vrijdag  
Segunda a sexta-feira  
:
:
:
:
:
:
:
Business Hours  
Heures de bureau  
Geschäftszeiten  
Orario d’ufficio  
Horario de oficina  
Kantooruren  
Sat-Sun & Public Holidays  
Sam., dim. et jours fériés  
Sa, So & gesetzl. Feiertage  
Sabato, domenica e festivi  
Sábados, domingos y festivos  
Zat.-Zon. & Nationale Feestdagen  
Sábado, domingo e feriados  
:
:
:
:
:
:
:
Closed  
Fermé  
Geschlossen  
Chiuso  
Cerrado  
Gesloten  
Fechado  
Horário de expediente  
Internet  
To receive technical support via the Internet, please e-mail: [email protected]  
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