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HOT DRINK SETUP/PROGRAMMING GUIDE
TABLE OF CONTENTS
SPECIFICATIONS ................................................................................................ V
MAJOR PARTS................................................................................................... VII
CONTROLS AND INDICATORS ....................................................................... XI
I. LOCATION PREPARATION ........................................................................... 1
Electrical Power Requirements ........................................................................ 1
II. POSITIONING THE MERCHANDISER ...................................................... 3
III. CONNECTING EVERYTHING ..................................................................... 3
1. Connect the Merchandiser to the Water Supply ......................................... 3
IV. FINAL MECHANICAL PREPARATION ..................................................... 4
1. Level the Merchandiser ............................................................................... 4
2. Mount the Base Plate .................................................................................. 5
3. Install the Water Filter Cartridge ................................................................. 6
Hydrolife Brand................................................................................................ 8
Installation ................................................................................................... 8
Removal ....................................................................................................... 8
Load the Optional Filter Paper ......................................................................... 9
(CONTINUED) ................................................................................................ 9
Replace The Cup Station And Grounds Bucket............................................. 11
Install The Optional Coin Box Lock .............................................................. 11
Set Up And Load The Coin Mechanism ........................................................ 12
Standard Coin Mechanism ............................................................................. 12
MDB Coin Mechanism .................................................................................. 12
Fill The Tank .................................................................................................. 14
Fill The Canisters ........................................................................................... 14
Load Cups ...................................................................................................... 15
Cup Size(s) ..................................................................................................... 16
Set Prices ........................................................................................................ 17
Set Up The Menu ........................................................................................... 17
Establish Time Of Day Vending Periods ........................................................ 17
Customize The Drink Recipes ....................................................................... 17
Set Up Custom Messages ............................................................................... 17
Posivend™ ..................................................................................................... 17
V. ADJUSTMENTS AND MINOR MAINTENANCE...................................... 19
1. Empty the Bill Stacker .............................................................................. 19
2. Adjust the Water Valves ............................................................................ 19
3. Adjust the Air Pressure .............................................................................. 20
4. Install Canisters ........................................................................................ 20
5. Adjust the Cup Mechanism ....................................................................... 21
VIEWA ...................................................................................................... 21
VIEW B...................................................................................................... 21
6. Set Up the Menu Assembly ....................................................................... 22
GETTING AROUND ............................................................................................. 23
THE SERVICE KEYPAD ....................................................................................... 23
THE SELECTION SWITCH PANEL ..................................................................... 23
PROGRAMMING THE HOT DRINK ................................................................... 23
THE DISPLAYS ...................................................................................................... 24
THE FUNCTION KEYS ......................................................................................... 25
OTHER KEYS ........................................................................................................ 25
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HOT DRINK SETUP/PROGRAMMING GUIDE
III. CONTROL PANEL SWITCHES EXPLAINED ........................................ 26
PROGRAMMING PROCEDURES ........................................................................ 28
THE SUPERVISOR MODE ................................................................................... 28
GAIN ACCESS TO THE SUPERVISOR MODE................................................... 29
ENTER A NEW SUPERVISOR CODE .................................................................. 29
ENTER A FREEVEND CODE ............................................................................... 29
THE SUPERVISOR MODE ................................................................................... 29
LOCK OR UNLOCK MODE OR PAYOUT KEYS............................................... 30
SET PRINTER OR DEX OPTIONS ....................................................................... 30
LOCK OR UNLOCK DATA CLEARING ACCESS ............................................. 31
SELECT DISPLAYLANGUAGE ........................................................................... 31
SELECT COIN MECHANISMAND OPTIONS ................................................... 32
SELECT BILLVALIDATORAND OPTIONS ....................................................... 33
BILL LIST OPERATION ........................................................................................ 33
SELECT MONETARY OPTIONS .......................................................................... 35
SELECT CARD READER AND OPTIONS .......................................................... 37
SET UP WINNER MODE ...................................................................................... 38
ADVANCED OPTIONS .......................................................................................... 38
SET UP THE MUG DISCOUNT ............................................................................ 39
SET THE PRINTER BAUD RATE ........................................................................ 39
LOCK OR UNLOCK SELECTIONS ..................................................................... 40
DISABLE SELECTIONS IN THE MERCHANDISER ......................................... 40
ASSIGN CUP SIZES TO SELECTIONS ................................................................ 41
(SUPERVISOR MODE ONLY) .............................................................................. 41
SET UPA HOT DRINK .......................................................................................... 42
WHIPPER OPTIONS .............................................................................................. 43
DIFFERENCES(OPTIONS) ................................................................................... 44
VIEW OR SET THE HOT WATER TANK TEMPERATURE .............................. 44
SET UP LOW TEMPERATURE DISPENSING..................................................... 45
TSET UP LOW POWER SETTINGS ..................................................................... 45
SET THE RATIO OF CHOCOLATE IN CAPPUCCINO ....................................... 47
SET THE BREWER RINSE TIME INTERVAL ..................................................... 47
THE BOWL RINSE TIME ...................................................................................... 48
TURN POSIVEND™ ON OR OFF ........................................................................ 48
OPTIONAL OR MANDATORY POSIVEND™ .................................................... 49
SET UPTHE POSIVEND™ ANTI-JACKPOT TIMER ......................................... 49
VIEW NUMBER OF MUG VENDS ...................................................................... 50
VIEW MACHINE ID NUMBER ............................................................................ 50
VIEW CUP RING CYCLES RELATED TO POSIVEND™ .................................. 50
VIEW TIMES NO CUP WAS DETECTED AFTER A CUP RING CYCLED ....... 51
VIEW HOME SWITCH USAGE RELATED TO POSIVEND™ .......................... 51
VIEW POSIVEND™ LAST RECORDED CALIBRATION.................................. 52
VALUE .................................................................................................................... 52
VIEW POSIVEND™AVERAGE CALIBRATION VALUE ................................. 52
CONTINUE ............................................................................................................. 52
CLEAR TANK ERRORS AND FILL THE TANK ................................................. 52
SET THE MACHINE TYPE CONFIGURATION CODE ...................................... 53
SET UP THE CUP ONLY OPTION (SUPERVISOR MODE ONLY).................... 55
SET UP DELIVERY DOOR OPTIONS (SUPERVISOR MODE ONLY) ............. 55
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HOT DRINK SETUP/PROGRAMMING GUIDE
COLLECTING DRY PRODUCT GRAM THROWS ............................................. 56
DRY PRODUCT WEIGHTAND THROW TIME FACTORY DEFAULT
SETTINGS .............................................................................................................. 57
CAPPUCCINO RECIPE ......................................................................................... 59
CAPPUCCINO ........................................................................................................ 59
MOTOR SPEED BY LOCATION .......................................................................... 60
HINTS ................................................................................................................... 60
CAFFÉ LATTE RECIPE ......................................................................................... 64
CAFFÉ LATTE ........................................................................................................ 64
ENTER THE SUPERVISOR CODE ...................................................................... 64
SET THE MACHINE TO VEND A LARGE "D" SELECTION ............................ 64
SET UP YOUR SELECTION ................................................................................. 65
EUROPEAN CAPPUCCINO ................................................................................. 65
RECONFIGURE THE MACHINE ......................................................................... 65
COLLECTING WATER THROWS ........................................................................ 67
EUROPEAN CAPPUCCINO RECIPE ................................................................... 67
WATER THROW DEFAULT TIMES AND VOLUMES ....................................... 68
SET PRICES FOR INDIVIDUAL SELECTIONS .................................................. 69
SET THE PRICE FOR A CUP ONLY ..................................................................... 70
SET ONE PRICE FOR THE ENTIRE MACHINE ................................................ 70
SET ONE PRICE FOR ALL REGULAR SIZE DRINKS ....................................... 70
SET ONE PRICE FOR ALL LARGE SIZE DRINKS ............................................ 71
SET THE TIME ....................................................................................................... 71
SET THE DAY OF THE WEEK ............................................................................. 71
SET THE DATE AND YEAR ................................................................................. 72
SET TIME-OF-DAY INHIBITED VENDING ........................................................ 72
SETTIME-OF-DAY DISCOUNTVENDING ........................................................ 73
SET TIME-OF-DAY FREE VENDING .................................................................. 73
TIME INTERVALEDITING ................................................................................... 74
STAND BY.............................................................................................................. 75
SELECT A STANDBY MESSAGE ........................................................................ 76
SELECTAN OUT-OF-SERVICE MESSAGE........................................................ 77
SELECT A FREEVEND MESSAGE ...................................................................... 77
EDIT CUSTOM MESSAGES ................................................................................. 78
THE END OF MESSAGE CHARACTER ............................................................. 78
ENTERING YOUR MESSAGE ............................................................................. 79
THE CHARACTER SET ........................................................................................ 79
TEST VEND SELECTIONS AND VERIFY CREDITADDED ............................ 80
TEST THE DISPLAY .............................................................................................. 80
TEST THE CUP MECHANISM ............................................................................. 81
TEST THEAUTOMATIC DOOR (OPTIONAL) ................................................... 81
TEST THE WHIPPERS .......................................................................................... 81
TEST THE AIR COMPRESSOR ............................................................................ 82
TEST THE BREWER ............................................................................................. 82
RINSEALL MIXING BOWLS ............................................................................... 83
VIEW FREEVEND SALES BYTIME INTERVAL ............................................... 83
VIEW DISCOUNT SALES BYTIME INTERVAL ................................................ 84
VIEW FREE VENDS .............................................................................................. 84
VIEWWINNERS .................................................................................................... 85
VIEW TIME DATA ................................................................................................. 85
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HOT DRINK SETUP/PROGRAMMING GUIDE
VIEW TOTAL UNPAID SALES ............................................................................. 87
VIEW TOTALUNPAID VENDS ............................................................................ 87
VIEW NUMBER OF TEST VENDS ...................................................................... 87
VIEW SALES DATA BY PRICE ............................................................................ 87
SET FREEVEND OPTIONS .................................................................................. 88
NO MONEY REQUIRED....................................................................................... 88
VIEW MACHINE ID NUMBER ............................................................................ 89
VIEW NON-RESETTABLE SALES AND VEND DATA...................................... 89
VIEW DATATHREE DIFFERENT WAYS ............................................................ 89
RINSE THE BREWER ........................................................................................... 90
FILLTHE TANK ..................................................................................................... 90
TEST VARIOUS SENSORS AND SWITCHES ..................................................... 91
PAYOUT COINS ..................................................................................................... 91
VIEW TOTAL PAID SALES .................................................................................. 92
VIEW CARD READER PAID SALES .................................................................. 92
VIEW TOTAL PAID VENDS ................................................................................. 92
CLEARALLRESETTABLE DATA ....................................................................... 93
CLEAR PAID SALES DATA ONLY ...................................................................... 93
VIEWAMOUNT IN COIN BOX ........................................................................... 93
VIEWAMOUNT IN VALIDATOR ........................................................................ 94
VIEW DIAGNOSTIC MESSAGES ........................................................................ 94
DOWNLOAD DATATO A PDCD.......................................................................... 98
CHANGE MACHINE ID NUMBER...................................................................... 99
VIEW THE WATER TANK TEMPERATURE ....................................................... 99
VIEW THE CURRENT SOFTWARE VERSION NUMBER ................................ 99
VIEW THE SELECTION MACHINE TYPE ....................................................... 100
VIEW THE SELECTION CONFIGURATION ..................................................... 100
SANITATION ...................................................................................................... 101
Basics ........................................................................................................... 101
How Do I Sanitize? ...................................................................................... 101
Chemicals ..................................................................................................... 101
Heat
Food-Contact Parts ....................................................................................... 103
Non Food-Contact Parts ............................................................................... 104
OVERALL CLEANING ..................................................................................... 104
Preventive Maintenance Cleaning ............................................................... 104
APPENDIX A. THE OPTIONAL PRINTER .................................................... A1
APPENDIX B. THE INFRARED MUG/CUP SENSOR ................................. B3
Indicator Light ............................................................................................... B3
Cleaning ........................................................................................................ B3
Calibration ..................................................................................................... B4
APPENDIX C. DEX/UCS INTERFACE OPERATION ................................... C7
Select Data Transfer Method ......................................................................... C7
Download Data .............................................................................................. C7
APPENDIX C. DEX/UCS INTERFACE OPERATION.................................. C7
APPENDIX D. MODIFY CANISTER TO VEND 12 OZ. CUPSD9
APPENDIX E. CLEAN THE HOT WATER TANK ...................................... E11
APPENDIX F. THE FREE VEND KEYSWITCH OPTION ........................ F13
Using The Free Vend Key Switch ................................................................ F13
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HOT DRINK SETUP/PROGRAMMING GUIDE
SPECIFICATIONS COMMON TO ALL MACHINES
DIMENSIONS
WEIGHT
72" (183 cm) high
32" (81 cm) wide
28.5" (72 cm) deep
475 lbs (215.5 kg)
WATER REQUIREMENTS
AMBIENT TEMPERATURE
Minimum: 20 psi (137.8 kPa)
Maximum: 80 psi (551.2 kPa)
Minimum: 41° F (5° C)
Maximum: 90° F (32° C)
OPERATING
For indoor use only
ENVIRONMENT
CUP CAPACITIES
(APPROXIMATE)
5 oz cups - 965
7 oz cups (squat) - 805
8.25 oz cups - 735
9 oz cups (squat) - 770
10 oz cups - 690
12 oz cups - 660
CANISTER CAPACITIES
(APPROXIMATE)
Fresh brew coffee - 13 lbs (Model 634 only)
Freeze dry coffee - 2 lbs
Fresh brew decaf - 9 lbs (Model 634 only)
Freeze dry decaf - 2 lbs
Tea (freeze dry) 1.5 lbs
Chocolate - 10 lbs
Soup (or sugar substitute) - 6.7 lbs (4 lbs)
Sugar - 11 lbs
Lightener - 4.5 lbs
PRODUCT OPTIONS
Model 670 Fresh Brew
Standard Configuration:
Fresh brew coffee (pre-ground)
Fresh brew OR freeze dry decaf
Freeze dry tea
Espresso, cappuccino, hot chocolate, and "cup only"
selections
Optional Configurations:
Hot water selection
Soup selection
OR
Sugar substitute condiment
Model 678 Freeze Dried
Standard Configuration:
Freeze dry coffee
Freeze dry decaf
Freeze dry tea
Espresso, cappuccino, hot chocolate, and "cup only"
selections
Optional Configurations:
Hot water selection
Soup selection
OR
Sugar substitute condiment
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HOT DRINK SETUP/PROGRAMMING GUIDE
SPECIFICATIONS COMMON TO ALL MACHINES (continued)
OPTIONS
Automatic delivery door
Base grille kit (1 sided)
Base grille kit (3 sided)
Coin box lock
Data printer kit
Debit card reader
Door striping kit
Everpure water filter kit
Cuno water filter kit
Hydro-Life water filter kit
Soup whipper kit
Flex Ace door lock and key
Van door lock and key
Free vend keyswitch
Snap-on ingredient canister extension sleeves (4" tall)
Soup or sugar substitute kit
Ingredient rinse tray
Cup/mug electronic sensor (cup hold switch kit)
PosiVend
Hot water selection kit
Filter paper kit (5000 vends per roll) for brewer
( Model 634 only)
Choice of "Textured white" or "Textured gray" paint
for cabinet door
SPECIFICATIONS UNIQUE TO 115 VOLT MACHINES
ELECTRICAL
115 Volts AC
60 Hertz
12 Amps
Single phase
OPTIONS AND ACCESSORIES
MARS TRC-6000
COINTRON 3000
COIN MECHANISM
BILL VALIDATORS
MARS TRC-6010XV (24 V)
Maka/Conlux Model USPX-004 (24 V)
Coin Acceptors Model 9302-LF (24 V)
MARS VFM1 pulse
MARS VFM3 serial
MAKA pulse
COINCO
MDB
SPECIFICATIONS UNIQUE TO 220 - 240 VOLT MACHINES
ELECTRICAL
220 - 240 Volts AC
50 Hertz
10 Amps
2 kW
Single phase
OPTIONS AND ACCESSORIES
COIN MECHANISM
Executive coin mechanism interface
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HOT DRINK SETUP/PROGRAMMING GUIDE
MAJOR PARTS
ThediagramsonthefollowingpageswillacquaintyouwiththemajorpartsoftheHotDrink
merchandiser. Formoredetailedinformation,pleaseconsultyourPARTSMANUAL. Ifyou
donothaveaPARTSMANUAL, contactNationalVendorsPartsDepartment.
POINT OF
EXTERIOR
PURCHASE
DOOR
ASSEMBLY
PHOTO
˜
˜
CRANE NATIONAL VENDORS
MENU
ASSEMBLY
LOCK
FRONT OF MERCHANDISER
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HOT DRINK SETUP/PROGRAMMING GUIDE
CUP MECHANISM
TURRET ASSEMBLY
AND MOTOR AND PCB
ASSEMBLY
DELIVERY DOOR
LOCK BAR
ASSEMBLY
636p0048
FRONT VIEW OF MERCHANDISER
BACK SIDE OF MERCHANDISER DOOR
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HOT DRINK SETUP/PROGRAMMING GUIDE
SERVICE LIGHT
( OPTIONAL )
ASSEMBLY
WATER TANK
ASSEMBLY
CANISTER CANISTER
F.D. TEA
CANISTER
MONETARY
PANEL
ASSEMBLY
RINSE
HOSE
ASSEMBLY
CABINET
SUGAR
CANISTER
( OPTIONAL )
F.D. CANISTERS
CRANE NATIONAL VENDORS
LIGHTENER
CANISTER
C
O
F
D
E
C
A
F
TWO INGREDIENT
CHUTE
F
E
E
CHOCOLATE
CANISTER
SOUP OR SUGAR
SUBSTITUTE
CANISTER
DRINK WHIPPER
ASSEMBLY
BILL
ACCEPTOR
(OPTIONAL)
FILTER & VALVE
HEAD ASSEMBLY
BREWER
(OPTIONAL)
WATER FILTER
CARTRIDGE
COIN
MECHANISM
CUP DELIVERY
ASSEMBLY
GROUNDS
PAIL
LIQUID
WASTE
PAIL
POWER CORD
&
PLATE ASSEMBLY
LEG, HINGE, &
LEVELER ASSEMBLY
COIN BOX
ASSEMBLY
LEG & LEVELER
ASSEMBLY
MERCHANDISER CABINET INTERIOR
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HOT DRINK SETUP/PROGRAMMING GUIDE
MAIN
CONTROLLER
PCB ASSEMBLY
˜
INTERFACE
BOARD
˜
EXHAUST
FAN
BRACKET
ASSEMBLY
I
O
OVERFLOW
SWITCH
ASSEMBLY
POWER
PANEL
ASSEMBLY
OPTIONAL INFRARED
636P0047
CUP/MUG SENSOR
OR
Posi-Vend
MERCHANDISER CABINET INTERIOR
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HOT DRINK SETUP/PROGRAMMING GUIDE
CONTROLS AND INDICATORS
POWER PANEL. You may have one of three power panels, depending upon where you
live. The controls are fundamentally the same, however.
Circuit Breakers. Circuit breakers protect the merchandiser against failures in the power
supply or any of the electrical components. If a circuit breaker trips and cannot be reset,
consult your troubleshooting manual.
BackSideofU.S./CanadaPowerControlPanel. Thecircuitboardmountedontherear
of the U.S. and Canadian power control panel is a dc power supply for the coin
mechanism. A fuse protects the board circuitry in the event of a coin mechanism solenoid
failure. If the coin mechanism is not working, check this fuse. If the fuse is blown, a bad
coin mechanism solenoid could be at fault.
Main Power Switch. This is the main ON/OFF switch for the merchandiser.
WARNING
Toprotectagainstelectricalshocksandpossibledamagetothe
machine, turn this switch OFF when performing any mainte-
nance on the merchandiser.
I
MAIN
POWER
SWITCH
LABEL
O
ELECTRONICS
BREAKER
626P0005
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HOT DRINK SETUP/PROGRAMMING GUIDE
MAIN
POWER
SWITCH
ON
OFF
LABEL
MAIN
CIRCUIT
BREAKER
LOW VOLTAGE
CIRCUIT BREAKER
626P0006
POWER CONTROL PANEL
(U.S./CANADA)
TOP
AGC 1
FUSE
1 AMP
DC POWER
SUPPLY PCB
FOR 110V COIN MECH
˜
BACK SIDE OF U.S./CANADA POWER CONTROL PANEL
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HOT DRINK SETUP/PROGRAMMING GUIDE
ON
MAIN POWER
OFF
SWITCH
LABEL
ELECTRONICS
CIRCUIT BREAKER
MOUNTING STUDS
FOR MEXICO ONLY
POWER CONTROL PANEL
(U.K. / MEXICO)
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HOT DRINK SETUP/PROGRAMMING GUIDE
MAIN CONTROLLER
PCB ASSEMBLY
LED1 LED2
POWER ON
(LED 1)
FLASHING
HEARTBEAT
(LED 2)
MAIN CONTROLLER PCB DISPLAY
Main Controller PCB Display. This display consists of two light emitting diodes (LED)
mounted on the controller PCB.
POWER ON
(LED 1)
When lit, this red LED indicates electrical power is applied to
the controller PCB.
HEARTBEAT
(LED 2)
When flashing, this red LED indicates that the controller PCB is
active, and the software is operating.
NORMAL CONDITIONS:
When the merchandiser is operating normally, you should see a
steady red POWER ON indicator. The red HEARTBEAT indicator
should be flashing with a balanced on/off pattern (on for the same
length of time that it is off).
ERRORCONDITIONS:
Ifanerrorispresent, theredHEARTBEATindicatorwill flashwithan
unbalancedon/offpattern(onlongerthanitisoff). Theerror(s)canbe
viewedundertheDIAGNOSTICSmode.
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HOT DRINK SETUP/PROGRAMMING GUIDE
HIGH VOLTAGE
INTERLOCK
SWITCH
LOW VOLTAGE
DOOR SWITCH
MESSAGE
DISPLAY
SERVICE
KEYPAD
FREE VEND
KEYSWITCH
(OPTIONAL)
CABINET
INSTRUCTION
PLATE
LETTERS
A-H,J
SELECTION
SWITCH
NUMERALS
1-9, *,0, #
BILL
ACCEPTOR
(OPTIONAL)
MONETARY
PANEL
COIN
RETURN
BUTTON
COIN
INSERT
MONETARY PANEL
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HOT DRINK SETUP/PROGRAMMING GUIDE
High Voltage Interlock Switch (U.S./ Canada). When the cabinet door is open, this
switch turns off the optional fan and bean light (if equipped), and turns on the service light.
High Voltage Interlock Switch (International). When the cabinet door is open, this
switch turns off all high voltage to the cabinet. Pulling the switch out restores high voltage
for maintenance purposes.
Low Voltage Door Switch. Informs the controller software of the main door open or
closed status.
Message Display. This is how the merchandiser communicates with the outside world.
Customers can see messages about how much money they have put into the merchan-
diser. The message display also tells customers when a selection is sold out and when
vending is free, inhibited, or discounted. The message display shows you what you are
doing when you program the merchandiser, and can show you what is wrong if there is
a failure.
Free Vend Keyswitch. This allows someone (other than maintenance people) to set the
merchandisertofreevendwithoutopeningthedoor.
Selection Switch Panel. The customer uses these switches to make selections. Also,
maintenance people may use this switch panel during programming and other support
modes.
Coin Return Button. Pressing this button returns any coins that have been paid into the
merchandiser prior to a vend.
Bill Acceptor (Optional). Accepts bills in various denominations, depending upon the
type of bill validator, and how the machine is configured.
Service Keypad. The service keypad is located at the top of the monetary panel. It gives
service personnel the means to program, retrieve data from, and view diagnostic
information about, the merchandiser.
SERVICE KEYPAD
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HOTDRINKSETUP/PROGRAMMINGGUIDE
INITIAL SETUP
I. LOCATION PREPARATION
After your machine is unpacked and placed near its permanent location, you need
to make sure you have the proper electrical and water service.
ELECTRICAL POWER REQUIREMENTS
This merchandiser needs electrical power as shown in the following table.
NOTE
Each merchandiser should have its own electrical circuit.
Power Requirements
Country
Canada
Volts
115
230
230
230
115
Frequency (Hz)
Current (Amp
60
50
50
50
60
15
10
10
10
15
France
Germany
United Kingdom
United States
1. Check the Power Outlet
This merchandiser is supplied with a service cord for the country of use and is termi-
nated in a grounding type plug. The wall receptacle used for this merchandiser must be
properly polarized, grounded, and of the correct voltage. Operating the merchandiser
from a source of low voltage will VOID YOUR WARRANTY. Each merchandiser should
have its own electrical circuit and that circuit should be protected with a circuit breaker or
fuse conforming to local regulations.
Voltage Check - Place the leads of a voltmeter across the LINE (LIVE) and
NEUTRAL terminals of the wall receptacle. The voltmeter should indicate 110-130
volts ac for 120 volt, 60 Hz locations, or 220-240 volts ac for 230 volt, 50 Hz
locations.
Polarity Check - Place the leads of a voltmeter across the LINE (LIVE) and
GROUND terminals of the wall receptacle. The voltmeter should indicate 110-130
volts ac for 120 volt, 60 Hz locations, or 220-240 volts ac for 230 volt, 50 Hz
locations.
Noise Potential Check - Place the leads of a voltmeter across the NEUTRAL and
GROUND terminals of the wall receptacle. The voltmeter should indicate 0 volts
ac. A measurement greater than 1.5-2.0 volts ac could result in problems for the
merchandiser's electronic circuitry caused by electrical noise.
Any deviation from these requirements could result in unreliable performance from your
merchandiser.
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HOT DRINK SETUP/PROGRAMMING GUIDE
WATER REQUIREMENTS
The best type of water for coffee brewing is normal hard (tap) water. If your location
has chemically softened water, you should do one of the following things:
• Have a non-softened supply line run to the merchandiser
• Contact your local water filter supplier for information and suggestions
Well water can also be used in the Hot Drink Machine. However, you should
have it checked for levels of carbonates and alkalies. Contact your water filter
supplier if these values are relatively high.
What is the Water Pressure at Your Location?
It should be no less than: 10 psi ( 69.0 KPa) at 1/2 gallon/minute
And no more than:
80 psi (522.0 KPa) at 1/2 gallon/minute
If you're not sure about the pressure and flow rate, check with your water company.
What to do With the Water Supply Line:
Locate the supply line at the rear of your merchandiser.
Equip the line with a shut-off valve.
Flush the water supply line before connecting it to the merchandiser. A minimum of
five gallons is usually required before connecting the merchandiser to the supply line.
DO NOT flush the merchandiser water system. If you do, you might introduce water
line contaminants into the merchandiser.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
II. POSITIONING THE
MERCHANDISER
You can position this merchandiser anywhere in a bank of machines. It can even be
placed on the end flush against a side wall. Be sure you leave enough room in front
of the merchandiser for the door to move freely.
BESURETHEREAROFTHEMERCHANDISERISATLEAST6"AWAY
FROMTHEWALL. THISWILLALLOWWARMMOISTAIRTOBEVENTED
OUTOFTHEMACHINE'SINTERIOR.
WARNING:
THIS MACHINE IS ONLY RATED FOR INSTALLATION IN AN
INDOOR LOCATION.
III. CONNECTING EVERYTHING
1. Connect the Merchandiser to the Water Supply:
a.
•
You will need the following:
A coil of copper tubing with outside diameter of 3/8 inch (9.5 mm) or greater.
The appropriate plastic tubing may be substituted. The tubing must be long
enough to reach from the water source to your machine with enough left over
to form a loop about 2 feet (60 cm) in diameter. This will allow you to move the
machine without straining the water line.
•
A 3/8 inch (9.5 mm) flare fitting.
b.
Connect the merchandiser to your water supply.
2. Connect the Merchandiser to the Electrical Power Supply:
Power inside the merchandiser is controlled by the main power switch, located on the
power panel.
a.
Make sure the main power switch is OFF.
b.
Connect the merchandiser’s power cord to your wall outlet.
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HOT DRINK SETUP/PROGRAMMING GUIDE
IV. FINAL MECHANICAL
PREPARATION
1. Level the Merchandiser:
a. Place a spirit level on the top front edge of the cabinet with the door fully
closed. Adjust the front legs only until the cabinet is reasonably level.
b. Hold the door open about 4 inches.
WARNING
HAVE AN ASSISTANT HOLD THE MERCHANDISER WHILE
YOU ADJUST THE LEG LEVELERS.
c.Adjust the back legs so that the back leg leveler on the hinge side is off the
floor just enough so a piece of paper can slide under it with only a bit of
resistance.
d. For proper weight distribution on all four legs, raise the back leg on the hinge
side by unscrewing the leveler 1½ turns.
NOTE
You may need to use pliers or channel locks to loosen the leg
levelers.
SPIRIT LEVEL
FRONT
LEG
LEFT REAR
LEG
LEG
LEVELER
1-1/2 TURNS
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2. Mount the Base Plate:
WARNING
DO NOT MOVE THE CABINET WHILE HEX
HEAD SCREWS AND/OR CARRIAGE
BOLTS ARE LOOSENED. THE CABINET
WOULD BECOME UNSTABLE AND LIKE-
LY TO TIP AND CAUSE INJURY.
a. Remove the pail(s) from the inside of the merchandiser.
b. Remove the floor liner from the inside of the merchandiser.
c. Remove the two caps as shown.
d. Loosen the left leg assembly carriage bolts and nuts to allow mounting a base plate
bracket.
e. Secure one of the base plate brackets to the leg assembly using the two carriage
bolt. Tighten the carriage bolts and nuts.
f. Loosen the right leg assembly hex head screws to allow mounting the other base
plate bracket.
g. Secure the other base plate bracket to the right leg assembly using the two hex
head screws. Tighten the hex head screws.
h. Insert the short arms of the slides into the hinged tabs of the base plate. Position
the slide so the notch near the short arm is on the bottom side.
i. Insert the long arms of the slides into the base plate brackets.
j. Insert and secure a cotter pin through the hole in the back of each of the slides.
k. Push the base plate toward the merchandiser cabinet. The front tabs of the base
plate brackets should seat in the notches in the long arms of the slides.
l. Replace the caps, liner, and pail(s) removed previously.
CAPS
SLIDE - L.H.
BASE PLATE BRACKET
COTTER PIN
BASE PLATE
ASSEMBLY
SLIDE - R.H.
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3. Install the Water Filter Cartridge:
IF YOUR MERCHANDISER HAS THE WATER FILTER OP-
TION, IT CANNOT BE OPERATED WITHOUT A PROPERLY
INSTALLED WATER FILTER CARTRIDGE. If you do not have
the water filter option, continue with "Fill the Tank".
CUNO BRAND ...
NOTE
Check the water filter installation record.
There is a place to write the vend number
on the cartridge. The cartridge is effective
for a maximum of 64,000 7 oz. vends,
56,000 8 oz. vends, 50,000 9 oz.
vends, or 37,000 12 oz. vends. Local
conditions may require more fre-
quent replacement.
CUNO FILTER
HEAD ASSEMBLY
FILTER
LOCKING
TAB
GROOVE
TO INSTALL
THE FILTER:
1. INSERT NEW FILTER,
ROTATE COUNTER-
CLOCKWISE UNTIL
FILTER LOCKING TAB
SNAPS INTO GROOVE
AS SHOWN.
TO REMOVE FILTER:
1. CLOSE THE WATER SHUT 2. LIFT THE FILTER
-OFF VALVE BY TURNING
THE KNOB TO THE
HORIZONTAL POSITION
AS SHOWN.
LOCKING TAB,
ROTATE FILTER
CLOCKWISE AND
PULL DOWN AS
SHOWN.
FILTER
LOCKING
TAB
WATER
SHUT-OFF
KNOB
CUNO
FILTER
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EVERPURE BRAND ...
NOTE
Check the water filter installation record. There is a place to
write the vend number on the cartridge. The cartridge is
effective for a maximum of 26,000 7 oz. vends, 22,000 8 oz.
vends, 20,000 9 oz. vends, or 15,000 12 oz. vends. Local
conditions may require more frequent replacement.
National Vendors recommends that you do the following procedure the first time you
fill the tank in your EuroDrink merchandiser:
a. Remove the small inner "O" ring from the filter cartridge.
b. Install the filter cartridge.
c. Turn on the water at its source, and perform the tank filling procedure.
d. Turn off the water at its source, remove the filter cartridge, and replace the
"O" ring.
e. Install the filter cartridge.
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HOT DRINK SETUP/PROGRAMMING GUIDE
HYDROLIFE BRAND
INSTALLATION:
1. Place the filter inside the canister. Be sure the o-ring is seated in the canister just
below the threads.
2. Screw the canister and filter assembly onto the filter head until it comes to a stop.
3. Open the water valve on the inlet line by rotating the handle to the vertical position
as shown.
REMOVAL
1. Close the valve on the inlet line by rotating the handle into the horizontal position
as shown.
2. Relieve water pressure by performing two or three water throws (see the
programming section).
3. Unscrew the filter and canister assembly from the filter head. Remove the filter
from the canister.
OPEN
POSITION
HYDROLIFE
FILTER HEAD
VALVE
O-RING
FILTER
OPEN
POSITION
CLOSED
POSITION
INSTALL
REMOVE
CANISTER
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4. Load the Optional Filter Paper:
a. Be sure the main power switch is in the OFF position.
b. Remove the cup station and grounds bucket.
c. Remove the paper holder cover by turning the fastener a quarter turn to the left.
d. Insert a roll of paper into the paper holder. Route the free end of the paper to the
brewer as shown.
e. Replace the cover on the paper holder. Secure it by turning the fastener a quarter
turn to the right.
f. Feed paper over swing arm assembly and underneath pinion gear shaft.
TO BREWER
PAPER
HOLDER
PAPER
ROLL
COVER
FASTENER
g. Feed paper through the paper guides.
h. Raise the basket housing assembly and feed paper over the lip of the paper
mechanism housing.
PINION GEAR SHAFT
PAPER
GUIDES
BASKET HOUSING
ASSEMBLY
SWING ARM
ASSEMBLY
LIP OF PAPER MECHANISM HOUSING
PAPER MECHANISM HOUSING
NOTE
It may be necessary to reach underneath the brewer between
the paper mechanism housing and swing arm assembly to
push paper over the lip of the paper mechanism housing.
(CONTINUED)
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LIP OF PAPER MECHANISM HOUSING
PAPER MECHANISM HOUSING
SWING ARM ASSEMBLY
i. Reach underneath the brewer between the paper mechanism housing and basket
housing assembly and push paper into the top of the paper mechanism housing
between paper rollers.
BASKET HOUSING ASSEMBLY
PAPER MECHANISM HOUSING
j. Reach underneath the brewer and pull paper roller to the right.
k. Pull paper down between the paper rollers.
l. Release the paper roller.
m. Placethemainpowerswitchinthe
ON position.
n. Test the brewer to be sure the
paper feeds properly:
PAPER
ROLLER
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1. On the maintenance keypad, press
, then press
until the
display shows BREW TEST.
2. Press
to test each brewer position:
WARNING
Keep away from the brewer mechanism while it is operating.
Coming into contact with moving parts could injure you.
BREW 'R BREW The brewer is in the BREW position.
BREW 'R FLIP The brewer is in the FLIP position.
BREW 'R HOME The brewer is in the HOME position.
3. Make sure the filter paper feeds properly without jamming.
4. Replace the cup station and grounds bucket.
5. Install the Optional Coin Box Lock
LOCK BAR
a. Install the lock cylinder, washer, and n
the order shown.
SCREW
NUT
b. Tighten the nut.
LOCK
WASHER
c. Install the lock bar as shown,
and secure with the screw.
CYLINDER
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HOT DRINK SETUP/PROGRAMMING GUIDE
6. Set Up and Load the Coin Mechanism
Standard Coin Mechanism
Setting the Quarter Switch. If your coin mechanism is not a MARS TRC 6000, skip
this procedure and begin LOADING THE COIN MECHANISM.
a. Flip down the front of the coin
mechanism as shown, and set the quarter switch.
Load the Coin Mechanism.
a. Open the cabinet door and the monetary door.
b. Insert coins into their respective tubes until each tube has been filled.
c. Inspect the tubes for shingled coins and correct if necessary.
MDB Coin Mechanism
Install the coin mechanism as follows:
WARNING
Make sure the main power switch is turned OFF before you
work on the merchandiser. Failure to do so could result in
death or injury.
a. Turn OFF the main power switch. Refer to the instructions provided with the coin
mechanism and remove the coin validator assembly.
b. Loosen the coin mechanism mounting screws on the merchandiser so they stand
off about 1/8" (0.3 cm).
c. Position the coin mechanism so the three keyed holes fit over the mounting screws.
Pull down on the coin mechanism to seat the screws in the keyways.
d. Tighten the mounting screws and reinstall the coin validator assembly.
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e. The following figure shows a coin mechanism, bill validator, and card reader
connected to one another via an MDB. Some monetary configurations may not
include all of these devices. Connect your coin mechanism as shown:
f. Turn ON the main power switch. Select MDB MECH in the SELECT COIN
MECHANISM AND OPTIONS procedure on page 2-11. Press
until the
standby message is displayed, then press
. Insert enough coins through
the coin slot into the coin tubes to more than cover the empty sensor. Insert coins
one at a time and ensure they lay flat in the tubes. The amount of coins you insert
is internally recorded.
g. Payout about 6 coins to ensure proper loading.
h. Finish inserting coins through the coin slot to fill all the tubes with coins.
i. Visually check the coin tubes to make sure coins are not shingled.
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HOT DRINK SETUP/PROGRAMMING GUIDE
7. Fill the Tank:
a. Make sure the main power switch is ON.
b. Turn on the water at its source.
c. On the maintenance keypad, press
, then press
until the display
shows TANK.FILL.
d. Press
. You should hear water running into the tank, and the display will
show FILLING. The water will run until either the tank is full or 12 minutes go by,
whichever happens first.
NOTE
The inlet water valve only stays open for 12 minutes at a time.
This is a safety feature to prevent water from running into a
leaky system and making a mess. It is possible for your tank
to take longer than 12 minutes to fill if your location has low
water pressure. To be on the safe side, check for leaks if the
water runs a long time. If you find none, everything is normal;
you just have low water pressure.
e. When you hear the water stop running, repeat steps 3 and 4. Under normal
circumstances, nothing will happen. If water starts running and the display shows
FILLINGagain, your pressure is low and it is just taking a long time to fill the tank.
Repeat this step if necessary to be sure your water tank is full.
8. Fill the Canisters:
Open the lid as shown, and carefully pour the appropriate product into the canister.
Repeat for all canisters in the machine.
FILL
CANISTER
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9. Load Cups:
CAUTION
Use only cups which have been designed for use in a hot
beverage vending machine.
a. Support the cup mechanism in the upright position.
b. Push the latch forward to release the cup mechanism. Continue to support the
cup mechanism while you lower it into the loading position.
c. Remove the turret cover.
OBSERVE PROPER HYGIENE - DO NOT TOUCH THE CUPS!
d. Open the bottom of the wrapper on a stack of cups.
e. Insert the wrapped cups into the turret and pull the wrapper out.
DO NOT FILL CUPS ABOVE THE LEVEL MARKED ON THE
OUTSIDE OF THE CUP TURRETS OR ABOVE THE “FILL LINE”
LABEL INSIDE EACH TURRET, OR MOTOR JAMS WILL OC-
CUR. USE ONLY THE SAME SIZE AND BRAND OF HOT DRINK
CUPS IN EACH TURRET; DO NOT INTERMIX!
f. Replace the turret cover afrter theturrets have benn loaded.
g. Be sure the cup mechanism is locked into the upright position.
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HOT DRINK SETUP/PROGRAMMING GUIDE
10. Cup Size(s):
a. Make sure the cup sizes you select agree with the cups you have actually
loaded during setup.
b. Press
, the display shows X. Y. OZ. “X” is the currently selected drink
size for the cups in turret 2 (normally large cups), “Y” is the currently selected drink
size for the cups in turret 1. (Normally regular cups).
c. Press
to change the #1 cup ring size; press
to change the #2
cup ring size.
d. Any changes made to the cup sizes must be “locked in”. There are two ways to
do this:
1) If you are keeping some cup sizes the same, or putting the cups in different cup
rings, press and hold
. The display momentarily shows CLEARING, two beeps
sound, then shows FINISHED. This will reassign the old throw times to the new cup ring,
if possible.
2) If you are loading all different size cups, or want to load all new default times, press
and hold
. The display momentarily shows CLEARING, two beeps sound, then
shows FINISHED. This will reload the factory default times you have established. (See
the tables on the following pages for the factory default times).
e. CONTINUE
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HOTDRINKSETUP/PROGRAMMINGGUIDE
11. Test the Machine:
Your Hot Drink merchandiser is now ready to vend coffee, just as soon as the water
in the tank reaches its operating temperature. Press
, and a reading of the
tank temperature is displayed. When the display shows 94° C (202° F), it is ready
for vending.
a. Close the door, make a selection, and enjoy your cup of coffee!
b. You will now need to do the following before your machine is ready to start earning
money:
•
•
•
•
•
Set prices
Set up the menu
Establish time of day vending periods (if desired)
Customize the drink recipes (if desired)
Set up custom messages (if desired)
Refer to the Programming section for details on these and other procedures.
12. PosiVend:™
PosiVend™ensures that a cup is always available in the cup station before any money
is collected or product delivered. The sensing system is a beam of infra-red light
across the cup station which is broken by the cup when it falls into posi-tion.
The PosiVend™ software monitors the cup station sensor during the time
the cup ring is cycled and for three seconds afterward. If a cup is not
detected, the soft-ware will first determine if a second cup ring with the
same size cups exists and will then try to drop a cup from the second ring.
If the second ring also fails to drop a cup or is not usable, the software will
repeat the attempt from the first cup ring to attempt to clear any jams in the
cup delivery area. Each ring will be tried up to two times. If a cup is still not
detected by the infrared sensor then several things happen:
•
Any ring that failed twice in a row is placed temporarily out-of-service for a length
of time that is determined by the user,
• The customer’s credit is either restored for another vend attempt or is returned
automatically,
• Three beeps are sounded and the message SELECT ANOTHER SIZE is flashed if
another size cup ring is available, or the message INSERT MUGis flashed in the event
that no other cups are available. The customer may always get his money back by
pressing the coin return button.
INSERT MUG is the default message.
You may customize this message if desired.
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HOT DRINK SETUP/PROGRAMMING GUIDE
Special rules exist to protect both the customer and the operator from loss.
First and foremost, the customer is protected because no drink is spoiled
nor money lost because a cup fails to fall to the cup station. The customer
is given every chance to get his original choice of cup size by trying at least
twice per ring to eject a cup. If two rings are available with the same cup
size, the system will alternately try to vend a cup from each ring until the
cup is delivered or both rings are placed out-of-service.
The operator is protected by the anti-jackpot program of the system. It is
con-ceivable that a customer could prevent cups from reaching the sensing
area of the cup station in order to steal the cups and then get his or her
money back for the vend. Under the PosiVend™ Anti-Jackpot system, the
operator can lose no more than two cups in a row per ring. Then that ring is
temporarily placed out-of-ser-vice both to protect the customer and to
discourage theft. The amount of time that the cup ring is out-of-service is
programmable from 0 to 99 minutes. After the time has elapsed, the cup ring
will return to service but the count of the two failures is kept. If the
previous problem was theft, then the next vend attempt from that ring will
be successful and the count of the two previous failures will be erased. If
the problem is an actual system failure, then the third failure will
permanently place that cup ring out of service until a service technician
visits the machine.
Alternate cup vends and mug vends still work as before. If a cup ring is out
of service due to PosiVend™ the alternate vend will only be from a selected
large cup to a small cup at the small cup price. An induced PosiVend™
failure cannot cause an alternate vend from a selected small cup to a large
cup at the small cup price. This protects the operator from customers trying
to get large cup drinks at a small cup price. (PosiVend™ will not
automatically switch to a different cup size in mid-vend because it cannot
be ensured that correct change will be returned for the new price.)
PosiVend™canbeturnedoffifdesired, (See TURNPOSIVEND™ONOR
OFFpage49).
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HOTDRINKSETUP/PROGRAMMINGGUIDE
V. ADJUSTMENTS AND MINOR
MAINTENANCE
1. Empty the Bill Stacker
2. Adjust the Water Valves
Water valves do not usually require adjustment, but in some cases adequate water
volume cannot be achieved by the throw time setting alone (see the programming
section). IF ABSOLUTELY NECESSARY, adjust the valves in conjunction with setting
the factory default timers during the Product Configuration programming mode.
1. Using a slotted screwdriver, turn the adjustment screw clockwise to decrease
the water flow rate.
2. Turn the adjustment screw counterclockwise to increase the water flow rate.
WATER
WATER
TANK
6
+
-
6
5
4
3
2
1
WATER
VALVE
WATER VALVE
ADJUSTMENT
SCREW
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HOT DRINK SETUP/PROGRAMMING GUIDE
3. Adjust the Air Pressure.
This control determines the system pressure provided
by the air compressor. Adjust as follows:
a. With the compressor running, pinch the brewer inlet
air tube.
b. Adjust the pressure to read 10 - 12 psi on the
gauge.
PRESSURE
GAUGE
MONETARY
PANEL
This will produce a pressure of 3 - 6 psi using regular
coffeeand8¼ozcups. Nofurtherair
pressure adjustments should be
necessary.
INCREASE
PRESSURE
ADJUST
CONTROL
INGREDIENTS SHELF
4. Install Canisters.
1. Place the canister in position as shown.
2. Engage the pins on the motor shaft with the slots in the canister coupler.
3. Fit tabs on canister into the slots on the canister shelf.
4. To ensure canister is correctly engaged with the rear mounting bracket, gently
push down on the front edge of the canister lid.
PINS ON MOTOR
SHAFT MUST ENGAGE
SLOTS IN CANISTER
COUPLER
FILL
CANISTER
CANISTER
SHELF
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5. Adjust the Cup Mechanism.
1. Place seven cups in the cup ring.
2. Observe the clearance as shown in view B.
3. If necessary adjust by first loosening the adjustment arm screw (view A).
4. Move adjustment arm until correct clearance is achieved.
5. Hold adjustment arm in place and tighten adjustment arm screw.
ADJUSTMENT
ARM
VIEW A
LOOSEN SCREW
MOVE ARM
CUP
CAM
CUP
CAM
CORRECT
ADJUSTMENT
VIEW B
This side is snug
against cam
This clearance is just
large enough to allow
cup ejection
ADJUSTED
TOO TIGHT
ADJUSTED
TOO LOOSE
316P0118
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HOT DRINK SETUP/PROGRAMMING GUIDE
6. Set Up the Menu Assembly.
1. From the inside of the door, remove the two screws as indicated, and remove the
end cap as shown.
2. Loosen the remaining 10 screws as indicated 1/2 turn. Do not loosen the screws
any more than necessary to avoid stripping out the menu frame.
3. Remove the menu board. If it is still held too tightly, repeat step 2.
4. Set up the menu board as desired and reinstall it in the reverse order of
disassembly.
REMOVE THE MENU BOARD
END CAP AND SLIDE OUT THE
MENU BOARD.
LOOSEN
THESE
SCREWS
LOOSEN
THESE
SCREWS
REMOVE
THESE
SCREWS
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HOTDRINKSETUP/PROGRAMMINGGUIDE
PROGRAMMING THE HOT DRINK
Getting Around
GettingaroundtheHotDrinksoftwareisprettyeasyonceyouknowthe
featuresthatareavailabletoyou, andhowtousethem. Thethreemain
partsyouwillusearetheSERVICEKEYPAD, theSELECTIONSWITCH
PANEL,andtheDISPLAY.
The Service Keypad
Formostofyourprogramming
jobs, you will be using the
servicekeypadconveniently
located on the monetary
panel. The service keypad
has 16 keys. The three
columns on the left are the
mode keys. The right hand
column contains the
movement keys.
The Selection Switch Panel
A B C
The selection switch panel is also
located on the monetary panel. Un-
like the service keypad, it is accessi-
D E F
ble when the cabinet door is closed.
G
J
H
These are the keys the customer will
usetomakeselections. Youcanalso
use these keys during programming
procedures.
X Y Z
636P0044
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HOT DRINK SETUP/PROGRAMMING GUIDE
The Displays
The 10-character display performs two functions, and is referred to in
this book as "the display":
1. It shows the customer's selection and how much credit is in the
machine, as well as the ready, service, and time of day messages.
2. It provides information and feedback to the service person during
maintenance.
DISPLAY
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The Function Keys
The FUNCTION keys on the service keypad can be used for up to three
things:
THE PRIMARY PUR-
POSE
THIS IS THE MAIN JOB OF
THE KEY. FROM THE
STANDBY MESSAGE, IT WILL
ALLOW YOU TO ENTER A
PROGRAMMING MODE. IN
THE NUMBER
YOU MIGHT BE ASKED TO
ENTER A NUMERICAL VAL-
UE. YOU CAN DO THIS
IN TWO WAYS: PRESSING
THIS KEY IS THE SAME AS
PRESSING THE "5" ON
THESECONDARY
PURPOSE THIS IS THE
KEY'S "SECOND JOB". THIS
KEY CAN BE USED TO DELETE
A CHARACTER WHEN YOU
ARE EDITING CUSTOM MES-
Other Keys
TheMOVEMENTkeysonthecontrolpanelletyoumoveinsideamode,
and back and forth between modes. To see how these keys let you
move around, study the flow diagram on the next page.
The up and down arrow keys are your "legs", which let
you move up and down the list of tasks. These keys are
what let you continue from one step to the next in
programmingprocedures.
This is your "activate" or "choose" key. It "opens a door" to
additionalinformationandletsyoubeginaprogrammingtask
once you are inside of a mode. Sometimes, it is used as a
toggleswitchtoshowyouyourchoicesduringaprogramming
task.
Thisisyour"end"key. Pressingitoneormoretimeswillmove
you back to the start of the mode, or all the way back to the
standby message.
This key lets you start an action, such as a test.
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HOT DRINK SETUP/PROGRAMMING GUIDE
III. CONTROL PANEL SWITCHES EXPLAINED
PressthisbuttontoputyourmachineintothePriceSetting
mode. You can see maximum and minimum machine
prices, andchangepricesforentiremachineorindividual
selection.
Press this button to set up how the Free Vend mode will
operate.
Press this button to view the water tank temperature,
software version number, machine and accessory config-
uration, and active selection status.
Press this button to:
• Select display language
• Select coin mechanism and
options
• Select bill validator and op-
tions
• Select card reader and
options
• Selectmonetaryoptions
• Setwinnerfeature
Press this button to:
• Clear resettable data
• View or set machine
• View total sales and vends
by whole machine, selec-
tion, or drink size
Press this button to:
• Download data into your portable data collection device
(PDCD),OR
• Set printer baud rate, depending upon which device you
are using
Press this button to:
• Setupblendedselections
• Set machine type config-
• Set up cup sizes
uration
• Set which selections are
active
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Press this button to:
• Select display mes-
sages
• Edit messages
• Set message scroll-
ing speed
• Set time of day
• Set day, month, year
• Setuptimeofdayintervalsfor
inhibit,freevend,anddiscount
vending
Press this button to pay one or more coins from the coin
mechanism.
• Allows you to see any fault or condition that has placed
the machine out of service
Press this button to:
• PerformTESTVENDS
• Test machine functions
• Test displays
• Fill the water tank
Press this button to:
• Lock and unlock
access to functions
• EntertheSUPERVISORmode
• Change the SUPERVISOR access
code
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HOT DRINK SETUP/PROGRAMMING GUIDE
ProgrammingProcedures
SOME CONVENTIONS:
ThepagesthatfollowcontainalltheprogrammingproceduresfortheHot
Drink. If you need to do a specific task, you can find it immediately by
using the Programming Index. Most of the procedures have things in
common,andhereisashortguidetohelpyouthroughtheseconventional
presentations:
All programming procedures assume that you are starting with the
standby message showing in the display. If not, just press
you get there.
until
Each programming procedure is highlighted by a pointing hand:
so it will stand out.
To exit a mode (CONTINUE) at any time, press
. Sometimes
you may have to press the key more than once in order to exit all the
way to the standby message.
Text that looks like this: DISPLAY represents what you will see
in the display on the monetary panel.
Definitions and helpful information will appear in shadow boxes:
HELPFUL HINT
THE SUPERVISOR MODE
The supervisor is allowed to do things that a normal user cannot, like
controlling access to certain modes. The supervisor can lock out any
oftheprogrammingmodestoanyonewhodoesnothavetheright"key".
Once a supervisor enters the proper code, he or she will be able to:
• Change the supervisor access code
• Lock out any or all of the service keypad modes
• Select whether price lines are used
• Setwhetherdataisclearedafterbeingdownloadedintoaportable
data collection device
• Grant or deny access to data items during DATA RECALL
• Modifythemachineconfiguration
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HOTDRINKSETUP/PROGRAMMINGGUIDE
GAIN ACCESS TO THE SUPERVISOR MODE
1. Press . The display shows: ENTER CODE. You must
enter the four-digit supervisor code within 6 seconds to gain
access.
NOTE
A new machine has a factory-set supervisor code of
0000.
When you have entered the right code, you will hear two beeps
and see UNLOCKEDin the display.
ENTER A NEW SUPERVISOR CODE
1. Follow the steps in GAIN ACCESS TO THE SUPERVISOR
MODE.
2. Press
, then
until the display shows SUPER XXXX.
The X's represent the current supervisor code. Use the number keys
to enter a new code.
IMPORTANT!
If you enter a new code, be sure to keep a written
record of it. There is no other way to access the
SUPERVISORmode.
3. CONTINUE.
ENTER A FREEVEND CODE
1. Follow the steps in GAIN ACCESS TO THE SUPERVISOR
MODE.
2. Press
until the display shows FREE XXXX.
The X'sreresent the current freevend code. Use the number keys to
enter a new code. If the code is anything other than "0000", it must
be entered after the key lock is turned in order to enable free vends.
3. CONTINUE
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HOT DRINK SETUP/PROGRAMMING GUIDE
LOCK OR UNLOCK MODE OR PAYOUT KEYS
1. Follow the steps in GAIN ACCESS TO THE SUPERVISOR
MODE.
2. Press
until the display shows either X. LOCKEDor
X. UNLOCKED. "X" refers to the number or character shown on the
mode or payout key in question (1 through 9, # and *). To see if a
key is locked or unlocked, press that key.
3. Press
to change between locked and unlocked. When
anyone other than the supervisor tries to enter a locked mode, the
display shows LOCKED.
NOTE
The following mode keys cannot be locked out:
4. CONTINUE.
SET PRINTER OR DEX OPTIONS
1. Follow the steps in GAIN ACCESS TO THE SUPERVISOR
MODE.
2. Press
until the display shows:
PRINTER means that data will be sent directly to a printer,
OR
DEX ONLY means that data remains in memory after it is down-
loaded into a portable data collection device (PDCD),
OR
DEX +CLRmeans that resettable data is cleared after it is down
loaded into a PDCD.
3. Press
to change between the three choices.
4. CONTINUE.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
LOCK OR UNLOCK DATA CLEARING ACCESS
1. Follow the steps in GAIN ACCESS TO THE SUPERVISOR
MODE.
2. Press
#. UNLOCKED. LOCKED means that non-supervisors cannot clear
resettable machine sales and vend data from the key.
until the display shows either #. LOCKED or
3. Press
to switch between #. LOCKEDand #. UNLOCKED.
NOTE
Thesupervisorcancleardataregardlessofthis
setting,providedthesupervisorcodewascorrectly
enteredfirst.
4. CONTINUE
SELECT DISPLAY LANGUAGE
1. Press
. The current LANGUAGE is shown in the display.
Press
to choose the desired language. Your choices are:
ENGLISH, DEUTSCH, FRANCAIS, ESPANOL, PORTUGUESE,
SWEDISH, or
NEDERLANDS.
2. CONTINUE
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HOT DRINK SETUP/PROGRAMMING GUIDE
SELECT COIN MECHANISM AND OPTIONS
1. Press
, then press
until the current COIN
to choose the
MECHANISM is shown in the display. Press
desired coin mechanism. Your choices are: DUMB MECH,
MDB MECH, EXEC MECH, or NO MECH
NOTE
Ifyouselected EXECMECH youcanexitthefunction.
2. Press
until the display shows CHANGE X.XX.
Coins and bills which are less than or equal to this value will be
returned without a purchase being made.
Examples:
CHANGE 0.00 - Forced vend; NO change returned without a
purchase.
CHANGE .25 - Nickels, dimes, and quarters returned with-
outpurchase.
CHANGE 1.00 - $1 bills and SBAs will be returned as
change without purchase. Nickels, dimes, and
quarters are also returned.
3. Press
until the display shows: LOW.MSG X.XX. The
display will show USE EXACT CHANGEwhen the amount of avail-
able change in the coin mechanism falls below the value of "X.XX".
Enter a value with the number keys. For example, if LOW.MSG
1.00 is displayed, the USE EXACT CHANGE message is dis-
played when less than a dollar's worth of change is in the coin
mechanism.
4. CONTINUE.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
SELECT BILL VALIDATOR AND OPTIONS
1. PRESS
,THENPRESS
UNTILONEOFTHEFOLLOWING
ISDISPLAYED:
NO DBV
-
No bills will be accepted or there is no bill
validator installed (you can exit the function).
SER.1.2.5.10.20 -The serial bill validator is selected and will
accept $1, $2, $5, $10, and $20 bills. Use
BILLSELECTIONMETHODbelowtochange
the bills which will be accepted.
MDB.1.2.5.10.20 -A standard MDB bill validator is selected.
It will accept $1, $2, $5, $10 and $20 bills.
UseBILLSELECTIONMETHODbelowto
change the bills which will be accepted.
BILLSELECTIONMETHOD:
The standard $1, $2, $5, $10 and $20 bills
are enabled by pressing the 1, 2, 5, 6, or 7
key(s), respectively, to display which bill(s)
will be accepted.
MDB. < >
-
An MDB bill validator which accepts non-
standard bills or tokens is connected and
*
operating. Press
to enter list of bills.
(See INITIAL SETUP OF NONSTANDARD
BILL VALIDATOR on the following page.)
BILLLISTOPERATION:
Use
and
to scroll through the
list of bills.
Use
to turn the bill acceptance ON or
to move up to the top level
OFF.
Use
screen.
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HOT DRINK SETUP/PROGRAMMING GUIDE
1. 1.00 ON -1. = Bill validator channel
1, each bill has its own chan-
nel
1.00 = Bill value
ON = $1.00 bill will be accept-
ed
1. 1.00 OFF-OFF = $1.00 bill will not be
accepted
TKN
- Token bills (same as coupon
bills)
INITIAL SETUP OF NONSTANDARD BILL VALIDATOR:
Connect the bill validator, select MDB in the
bill validator selection screens. The stan-
dard "MDB.1.2.5.10.20" screen will ap-
pear first. Exit the bill validator setup by
pressing
. Bill information is now col-
lected from the validator. Re-enter the bill
validator selection screen and the nonstand-
ard screen "MDB.< >" will appear.
*
PULSE DBV
-
The pulse bill validator will accept $1 bills.
Press
to choose the desired option.
2. CONTINUE.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
SELECT MONETARY OPTIONS
This function lets you:
• Setdecliningbalance,
• Setcurrencyacceptanceonlowchange,
• Set overbuy options,
• Set last bill stacking options
DECLINING Once credit is established, multiple vends
may occur until the coin return is pressed.
BALANCE:
1. Press
played:
DECLINE.ON - More than one vend is allowed, with a declining
, then press
until one of the following is dis-
balance.
OR
DECLINE.OFF - A declining balance is not allowed.
Press
to display the desired choice.
2. Press
until one of the following is displayed:
ACC <$$ X.XX- The last bill which meets or exceeds maxi-
mum price will be held in escrow.
OR
ACC.STK X.XX -
The last bill which meets or exceeds maxi-
mum price and MDB coupon bills (token bills) will
be immediately stacked.
Example:
If setting is ACC.STK 1.00and maximum price
is $1.50. This setting will immediately stack the
second $1.00 bill inserted.
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HOT DRINK SETUP/PROGRAMMING GUIDE
Press
to display the desired choice.
The value of "X.XX" has two purposes:
a. The value of "X.XX" tells the machine how big a bill or coin
to accept even though there is not enough change in the coin
mech to cover all possible paybacks.
• For example, enter 1.00. Therefore, the machine will take a
dollar bill or coin even though there is less than $1.00's worth
of change. Entering 5.00 tells the machine to take a five even
though there is less than $5.00's worth of change, and so forth.
NOTE:
This could cause a customer to be shortchanged.
• Entering 0.00 means that bills or coins will only be accepted if
there is enough change to cover them.
b. The value of "X.XX" tells the machine how much the custom-
er is allowed to overbuy a product. The customer will be
shortchanged when an overbuy occurs.
Example:
For a value of $0.25: if there is no change in the machine
and the customer inserts a $1.00 bill. The customer can pur-
chase a product for $0.75 even though the change cannot be
paid back. The customer will be shortchanged. Normally a
purchase will not be approved unless all change can be paid.
Entering 0.00 means that the vend will only be approved
when the correct change can be returned (overbuy disabled).
(Continued)
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HOTDRINKSETUP/PROGRAMMINGGUIDE
•
For example, enter 1.00. Therefore, the machine will take a dol-
lar bill or coin even though there is less than $1.00's worth of
change. Entering 5.00 tells the machine to take a five even
though there is less than $5.00's worth of change, and so forth.
NOTE:
This could cause a customer to be shortchanged.
• Entering 0.00 means that bills or coins will only be accepted if
there is enough change to cover them.
b. The value of "X.XX"tells the machine how much the customer
is allowed to overbuy a product. The customer will be short-
changed when an overbuy occurs.
Example:
For a value of $0.25: if there is no change in the machine
and the customer inserts a $1.00 bill. The customer can pur-
chase a product for $0.75 even though the change cannot be
paid back. The customer will be shortchanged. Normally a
purchase will not be approved unless all change can be paid.
Entering 0.00 means that the vend will only be approved
when the correct change can be returned (overbuy disabled).
3. CONTINUE
SELECT CARD READER AND OPTIONS
1. Press
, then press
until the current card reader is
shown in the display. Press
to choose the desired card
reader. Your choices are: NO CARD, DUMB CARD, or
MDB CARD.
2. Press
until one of the following is displayed:
REVALUE.ON- Allows credit to be transferred onto the card
REVALUE.OFF - Credit cannot be transferred to the card
Press
to display the desired choice.
3. CONTINUE
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HOT DRINK SETUP/PROGRAMMING GUIDE
SET UP WINNER MODE
WINNER:At pre-selected intervals, a customer may re-
ceivearefundforaselection. Youcanselectthe
intervals and qualifying selections.
1. Press
played:
, then press
until one of the following is dis
WINNER OFF Winner function is disabled.
OR
WIN XXX Winners are allowed at certain intervals, represent
ed by "XXX".
Press
to display the desired choice.
If you selected WINNER OFF, you can CONTINUE. Otherwise,
go to the next step.
2. The display shows WIN XXX. XXX represents the number of
vends which must occur per each winner vend. For example, an in-
terval number of 50 means that a winner can happen any one time
during the next 50 vends. Using the number keys, enter an interval
number between 10 and 9999.
3. Press
. The display shows .---------. The dashes in the
*
display represent which selections are allowed winners. Press the
appropriate letter key to enable a selection; pres the key again to
disable it. For example, pressing A, C, and E will cause the display
to look like this: .A-C-E----, meaning that all A, C, and E selec-
*
tions can have a winner.
ADVANCED OPTIONS:
• Press
to enable all selections; press
to disable all
selections.
• Press 0 or 1 to enable winners by cup size.
AN EXAMPLE . . .
You want to enable winners on all selections except E and F.
Dothefollowing:
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HOTDRINKSETUP/PROGRAMMINGGUIDE
a. Press
. The letters A through J appear in the dis-
play instead of the dashes.
b. Press E and F. The letters E and F in the display are re-
placed by dashes.
4. CONTINUE.
SET UP THE MUG DISCOUNT
1. Press
, then press
until the display shows MUG
DSC XX. XXrepresents the value of the discount customers will re-
ceive for using their own mugs or cups. Enter the amount with the
number keys. Enter 0 for no discount.
2. CONTINUE.
SET THE PRINTER BAUD RATE
1. Press
. The display will show one of the following rates:
BAUD 1200, BAUD 2400, BAUD 4800, or BAUD
9600.
2. Press
until the desired baud rate is displayed.
NOTE:
This baud rate must match that of your printer, or it will not function
properly.
3. CONTINUE.
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HOT DRINK SETUP/PROGRAMMING GUIDE
LOCK OR UNLOCK SELECTIONS
1. Press
. The display shows LK. - - - - - - - . This shows a
list of selections which are locked. Here, all selections are unlocked
because they show up as dashes (-). Press the appropriate selec-
tion letter to switch from locked to unlocked and back again. For ex-
ample, to lock out the "A" and "C" selections, press those letter
keys on the selection switch panel. For this example, the display
will show LK. A - C- - - - .
Selections can be LOCKED OUT (made unavail-
able for vending). You may want to do this if there
is a problem with that selection, such as no prod-
uct in the canister.
You can lock all selections at once by pressing
.
Unlock them all at once by pressing
2. CONTINUE.
.
DISABLE SELECTIONS IN THE MERCHANDISER
1. Press
, then press until the display shows something like this:
LK. ABCDEFGH. This display means that all regular size selections
(A - H) are not available for vending. An available selection has its
letter replaced by a blank space. Press
screen for X, Y, and Z selections.
to display the second
2. Press the appropriate letter to toggle the display on or off.
NOTE
Press
to lock all selections; press
to
unlock all selections.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
ASSIGN CUP SIZES TO SELECTIONS
(SUPERVISOR MODE ONLY)
You can load up to two different sizes of cups in your machine (see set up cup sizes,
page ). You may not always want a certain selection to use all of the cup sizes in your
machine. For example, espresso is normally served in regular cups, so you probably
will not want it to be available in large or jumbo cups.
1. Press
, then press
, until the display shows something
like this: O. ABCDEFGH.This display means that the smaller of the two
cup sizes (0) is available for selections (A-H).
2. Press
to display all selections; press
to clear all
selections.
3. Press
to display remaining selections (0 YZ2_ _ _ _). In
this display, the “Y and Z” represents the blended product, and the
“2” represents the cup only selection.
NOTE:
Ifyouhaveonlyonecupsizeinyourmachine,youwill
notseethenextdisplay.
4. Press
. The display shows something like this:
1. ABCDEFGH. This display means that the larger of the two cup sizes
(1)is available for all selections (A - H).
5. Press the appropriate letter to toggle the display on or off. A se-
lection that doesn’t vend the displayed size cup has its letter re-
placed by a dash (-).
6. Press
to display all selections; press
to clear all
selections.
7. Press
to display remaining selections (1 YZ2_ _ _ _ ).
In this display, the “Y and Z” represents the blended product,
and the “2” represents the cup only selection. (Continued)
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HOT DRINK SETUP/PROGRAMMING GUIDE
To vend a cup only, press 1, 2, 3 (large size) or 2, 3 (regular size).
8. Continue
SET UP A HOT DRINK
Be sure that the cup sizes you set in (setup cup sizes page, ), agree with the
cup sizes actually in your machine. All procedures for setting up the hot
drinks are similar, so this example will demonstrate how to set up the A
selection, regular size fresh brew coffee.
1. Press
, then press
until the display shows SETUP - *.
The star (*) represents the selection (A, B, etc.). The dash (-) represents
the size of the selection.
2. Press A. (If you were setting up the A selection for the large size drink,
you would press 1 first, then A.) The display shows WAT. A 12.00.
This means that the currently set water throw time for the A selection
is 12.00 seconds. Enter a new time if desired.
3. Press
. The display shows DRY. A .60. This means that the
currently set dry product throw time for the A selection is .60 seconds.
Enter a new time if desired.
4. Pressing
appear:
after each display will cause the following screens to
DRY. A+ View and change the settings for an extra strong drink
SUG. A View and change the settings for the sugar throw time
SUG. A+ View and change the settings for extra sugar throw time
LIT. A View and change the settings for the lightener throw time
LIT. A+ View and change the settings for extra lightener throw time
SUB. A View and change the settings for the sugar sub throw time
SUB. A+ View and change the settings for extra sugar sub throw time
STP. A View and change the steep time
STP. A+ View and change the steep time for an extra strong drink
AIR. A View and change the air compressor/pump running time
DLY. A View and change the amount of time after the vend to open
the auto vend door
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HOTDRINKSETUP/PROGRAMMINGGUIDE
WHIPPEROPTIONS
WHP. A XXX Press to view and change the whipper settings as
follows:
ON-
ON+
OFF
OPT
The last 3 seconds of the drink is always whipped
The whole drink is always whipped
The drink is never whipped
See below
• If J+is selected (See SET THE MACHINE TYPE
CONFIGURATIONCODE,PAGE54):
OPT-
OPT+
The last 3 seconds of the drink is whipped only when the J
key is pressed
The whole drink is whipped only when the J key is pressed
• IfJ-isselected(SeeSETTHEMACHINETYPECONFIGURATION
CODE,PAGE54):
OPT-
The last 3 seconds of the drink is whipped unless the J key is
pressed
OPT+
The whole drink is whipped unless the J key is pressed
DIFFERENCES:
Some selections will not show all of these items. The E selection will have
some additional selections:
WA.2 E View and set the water throw time for the cappuccino second
product (chocolate)
DR.2 E View and set the chocolate throw time for cappuccino
PCT. E To automatically compute new times for cappuccino, enter a
percentage, then press
. This percentage
represents the amount of chocolate product in
cappuccino, versus that in a normal chocolate drink.
This time and the normal coffee settings will compute
the new cappuccino time.
This is a handy way to move from one selection to another without
going to the SETUP screen first.
If you try to set up a selection that is not configured, the
SETUPscreen will remain in the display.
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HOT DRINK SETUP/PROGRAMMING GUIDE
OPTIONS:
a. At any of the preceding displays, you can press
throw that item.
to test
b. At any of the preceding displays, you can press * or # (on the se-
lection switch panel) to step through a list of that item’s throw times
for other selections where that item is active. For example, pressing
# at the WAT. Adisplay will show the throw time for WAT. B. This is
a handy way to move from one selection to another without going to
the SETUPscreen first.
NOTE
If you try to set up a selection that is not configured, the
SETUPscreenwillremaininthedisplay.
5. Continue.
VIEW OR SET THE HOT WATER TANK TEMPERATURE
1. Press
then
until the display shows SET 202 °F .
In this example, 202° is the water tank temperature setpoint in de-
grees Fahrenheit. If a decimal point appears next to the “F”, the
heater is on.
2. If desired, enter a new setpoint in the accepted range of 149° - 205° F
(65°-96°C).
NOTE
Thelowerlimitforvendingis20°belowsetpoint,uptoa
maximumof180°F(82°C).
3. To change display units (replace the “F” with a “C” for Celsius), press
.
4. Continue.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
SET UP LOW TEMPERATURE DISPENSING
1. Press then press until the screen displays either
LTDIS OFF. This causes the machine to operate the same as the previ-
ous Hot Drink Center. For example, with a setpoint temperature of 202º F
the machine will inhibit vending when the water tank temperature reaches
182ºF.
-or-
LTDIS ON. Allows vending to a water tank temperature of 140º F.
2. Press
to change between ONand OFF.
3. Continue.
SET UP LOW POWER SETTINGS
Low power settings allow for the water tank to be set to a lower temperature
at up to 4 different dates and times. For example, you want to lower the tank
temperature to 160º F overnight on Mondays through Fridays. The machine
tanktemperaturesetpointwillbechangedto160ºFat6:00pmandmaintained
atthattemperatureuntil5:00amonthefollowingmorningwhenthesetpoint
is returned to 202º F. Please keep in mind that at 5:00, the machine will just
begin to increase to the 202º F setpoint temperature. It is up to you to
determine how long that will take and to allow enough time for the tank to be
atitspropertemperaturewhenthemachinewillbeused. Typically, onehour
is adequate to return to the normal operating temperature.
NOTE:
ThemachineOUTOFSERVICEconditionduringthelowpowerintervalwill
bedeterminedbyhowyouhavesettheLTDISconfiguration.
(Continued)
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HOT DRINK SETUP/PROGRAMMING GUIDE
1. Press
LOW.PWR.
then press
until the screen displays
Press the number of the time interval you want to edit, or
time interval 1( we will use interval 1 for this example.
to edit
2. The display shows LOW.PW ON or LOW.PW OFF. This display tells
you whether your time interval (represented by 1) is on or off. Press
to change the condition of the time interval.
3. If you turn an interval ON, it must be edited. You can edit a time
interval now, then turn it OFF until another time.
4. Press
. The display shows 1.STRT X.XX.. X.XXis the
currently set start time. Enter a new start time (24-hour format) for this
interval. To enter the time for 6:00 pm, enter 1800.
5. Press
. The display shows 1.STOP X.XX.. X.XX is the
currently set stop time. Enter a new stop time (24-hour format) for this
interval. To enter the time for 5:00 am, enter 0500.
Press
. The display shows 1.@ - - - - - - -. The dashes represent
the days that this time interval is active. Pressing number keys 1
through 7 switches the days on/off. For example, press “2”, “3”, “4”,
“5”, and “6”. The display now shows 1.@ - M T W T F -.
This interval is active on Monday through Friday.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
SET THE RATIO OF CHOCOLATE IN CAPPUCCINO
1. Press
, then press
until the display shows either:
RATIO XX "XX" is the percentage of chocolate contained in a
cappuccino drink or RATIO OFF No ratio is selected.
2. Press
to switch between these two displays. To change
the value of RATIO XX, enter the numbers directly. This is a quick
way to set up your cappuccino drinks. See table D2 to see the actu-
al throw times/amounts for certain preset ratios. You can set a ratio
close to your taste, turn ratio OFF, then alter the product throw.
NOTE
Leaving this step with RATIO OFFdisplayed does not
alter any previous settings for E and I selections.
Leaving this step with a ratio set will alter those
settings. The ratio automatically selects the times for
wateranddryproductthrow. TheEandIselectionsno
longer appear in the displays for those steps. If you
desire greater control over your cappuccino drinks,
leave ratio OFF.
3. CONTINUE.
SET THE BREWER RINSE TIME INTERVAL
1. Press
, then press
until the display shows SAN.TIM
X.X. "X.X" represents the time of day (in hours and tenths of hours)
the machine rinses the brewer. For example, SAN.TIM 4.5means
that brewer rinse takes place at 4:30 am. Use the number keys to
enter a new time, if desired. Range: 0.0 - 23.9 in .1 hour (6 minutes)
increments.
2. Press
. The display shows SAN.HRS X.X. "X.X"repre-
sents how soon the machine rinses the brewer after the last brewed
selection. For example, SAN.HRS 2.5means brewer rinse takes
place 2.5 hours after the last vend. Use the number keys to enter a
new time, if desired. Range: 2.0 - 12.5 hours, in .1 hour (6 minutes)
increments.
3. CONTINUE.
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HOT DRINK SETUP/PROGRAMMING GUIDE
SET THE BOWL RINSE TIME
Mixing bowl(s) can be automatically rinsed by one of two methods: You
can specify a set time of day when the bowl is rinsed, or you can specify
that rinsing takes place a set time after the last selection is vended.1.
Press
then
until the display shows one of the following:
RIN.HRS 2.5 - This is how soon the machine rinses the bowls after a
vend. In this example, bowl rinse takes place 2.5 hours after the last
vend. Range: 2.0 - 12.5 hours, in .1 hour (6 minute) increments.
-or-
RIN.TIM 4.5- The time of day (in hours and tenths of hours) the machine
rinses the bowls. In this example, bowl rinse takes place at 4:30 am.
Range: 0.0 - 23.9 in .1 hour (6 minute) increments.
NOTE:
If 24 hours passes without a vend, no rinsing will take
place. This eliminates unnecessary rinsing over a
weekendorholiday.
-or-
RINSE OFF- No bowl rinse takes place.
2. Press
to switch between these options, and the number keys
to enter new values.
3. Continue.
TURN POSIVEND™ ON OR OFF
1. Press then until the display shows one of the
following:
POSI.V OFF: None of the PosiVend™ functions are available. Use this if
the PosiVend™ system is not installed, or there is some reason you
do not want to use it (for example in a high cup theft situation).
POSI.V ON. The PosiVend™ system is operative. All of the PosiVend™
functions are available.
2. Press
to switch between the two choices.
3. Continue.
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OPTIONAL OR MANDATORY POSIVEND™
1. Press then until the display shows one of the following:
OPT’N POSI.V: The machine reverts to home switch operation of the ring
motors if the PosiVend™ system cannot operate normally because of
an obstruction in the cup station or for any other reason.
MUST POSI.V: The vending machine is operational only if the PosiVend™
system is determined to be working. Otherwise, the machine will go
temporarily out of service until the blockage or other error is corrected.
2. Press
to switch between the two choices.
3. Continue.
SET UP THE POSIVEND™ ANTI-JACKPOT TIMER
1. Press then until the display shows AJP.TMR XXM.
XX represents how many minutes PosiVend™ will be disabled for
either cup ring. The same value applies to the two timers
(one on each ring).
2. Enter a number using either keypad.
If any cup ring motor fails to deliver a cup on two consecutive at-
tempts, the cup ring goes out of service. After the time set in step 2
has elapsed, the cup ring goes back in service and is given one
more chance to deliver a cup. If cup delivery is again unsuccessful,
the ring goes out of service until the machine is serviced. A suc-
cessful delivery on any cup ring will reset the failed attempts for that
particular cup ring. If both cup rings perform three consecutive
failed attempts (and the PosiVend™ sensor is determined to be
working), the entire machine goes in the “mug only” mode until the
machine is serviced. If either cup ring performs three consecutive
failed attempts with the other cup ring in anti-jackpot timer mode,
the entire machine will be in “mug only” mode (assuming PosiVend
is working) until the preset time elapses (one more attempt will be
made to deliver a cup) or the machine is serviced by a route
operator.
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HOT DRINK SETUP/PROGRAMMING GUIDE
VIEW NUMBER OF MUG VENDS
(NOT SHOWN IF ZERO)
1. Press
, then press
until the display shows MUG
X. “X” is the number of mug vends.
2. If desired, view this data by tray and individual selection.
3. Continue.
VIEW MACHINE ID NUMBER
1. Press
, then press
or
until the display shows
I.D. XXXXXX. The X’s represent the 6-digit machine ID number.
2. You can edit the machine ID number if the supervisor access code has
beenpreviouslyentered(See GAIN ACCESSTOTHESUPERVISOR
MODE).
3. Continue.
VIEW CUP RING CYCLES RELATED TO POSIVEND™
(NOT SHOWN IF ZERO)
1. Press
, then press
until the display shows PV.TOT
XX. XX represents the number of vends during which more than one
ring cycle was required to successfully dispense a cup.
2. Press
to clear the count.
3. Continue.
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VIEW TIMES NO CUP WAS DETECTED AFTER A CUP
RING CYCLED
(NOT SHOWN IF ZERO)
1. Press
, then press
until the display shows PV.FL1
XX. XXrepresents the number of times a cup was not detected after
ring 1 cycled. Check the cup ring adjustment (see the Operator’s
Guide), or the cup stack for damage if the count is excessive.
2. Press
to clear the count.
3. Press until the display shows PV.FL2 XX. XX represents the number
of times a cup was not detected after ring 2 cycled. Check the cup ring
adjustment (see the Operator’s Guide), or the cup stack for damage if
the count is excessive.
4. Continue.
VIEW HOME SWITCH USAGE RELATED TO POSIVEND™
(NOT SHOWN IF ZERO)
1. Press
, then press
until the display shows WO.PV XX.
XXrepresents the number of times home switches were used due to
OPT’N POSI.Vselected but not working.
2. Continue.
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HOT DRINK SETUP/PROGRAMMING GUIDE
VIEW POSIVEND™ LAST RECORDED CALIBRATION
VALUE
1. Press
PosiVend™ until the display shows CAL.LST XXX.
XXX can be any number from 0 to 255, and represents the most re-
cent value read from the sensor. The lower the number the greater
the sensor blockage. A number of 255 means that there is a fatal
problem with the PosiVend™ interface board. Ensure the PosiV-
end™ interface PCB is properly connected to the main controller
PCB.
2. Continue.
VIEW POSIVEND™ AVERAGE CALIBRATION VALUE
1. Press
, then press
until the display shows
CAL.AVE XXX. XXXrepresents the average sensor calibration
value (should be between 50 and 255 for proper sensor
operation - i.e. 51 through 254). Although this number could
goaslowas20, thePosiVend™systemwillbeinoperativein
this condition.
2. Continue.
CLEAR TANK ERRORS AND FILL THE TANK
1. Press
, then press
until the display shows TANK
FILL.
2. Press
. This clears any tank error and starts filling the
tank, if necessary. If it is taking a long time to fill the tank AND
THERE ARE NO LEAKS, you may see TANK ERR in the diagnostic
list again. Just press
again after making sure there are no
other problems, such as a restriction in the water inlet line or a
cloggedwaterfilter.
3. Continue.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
SET THE MACHINE TYPE CONFIGURATION CODE
(Supervisor Mode Only)
1. Press
, then press
until the display shows
Mach.type (x).
Press
to enter MACH.TYPE (3).
2. Press
. The display shows CONF WXYZ "WXYZ"is
the machine configuration code. W represents the machine type, X
is the soup and sugar substitute configuration, Y is the brewer con-
figuration, and Z is canister mapping. The following tables give the
possible values for each of the four numbers. Enter the appropriate
configurationcodeforyourmachine.
3. CONTINUE.
Machine Type Configuration
Enter for
Definition
(W)
1
Reserved for alternate use.
Soup and Sugar Substitute Configuration
Definition
Enter for
(X)
1
2
3
Canister 5 is not used.
Canister 5 contains sugar substitute.
Canister 5 contains soup.
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HOT DRINK SETUP/PROGRAMMING GUIDE
SINGLEBREW
DUALBREW
A machine with only one brewed selec-
tion (the second selection is freeze
dried). Uses a single barrel brewer.
A machine with two brewed selections.
Uses a single barrel brewer.
Brewer Configuration
Definition
Enter for (Y)
1
2
3
Single Brew - Coffee or leaf tea (Model 670 )
Dual Brew - Coffee and decaf coffee (Model 670)
Freeze Dry only - no brewer (Model 678)
Canister Mapping (See Figure Below)
Enter for
(Z)
Menu Selection Letters for Canister Numbers
3
F
F
B
2
B
A
F
1
A
B
A
1
2
3
Index:
A = Coffee
B= Decaf
F = Tea
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HOTDRINKSETUP/PROGRAMMINGGUIDE
CHOCOLATE LIGHTENER
SOUP
OR
SUB
COFFEE
DECAF
SUGAR
TEA
6
5
3
2
1
SET UP THE CUP ONLY OPTION (Supervisor mode only)
1. Press , then press until the display shows
CUPVND X/Y. This allows you to set whether a customer can buy
a cup only (no drink), and which types of cups will be vended.
"X/Y" represents the cup only vend configuration.
2. Press
to switch between the following configurations:
-/- = Cup only not allowed
0/- = Regular cup only vended
-/1 = Large cup only vended
0/1= Both cup sizes vended
3. CONTINUE.
SETUPDELIVERYDOOROPTIONS(Supervisormodeonly)
1. Press
, then press
until the display shows either:
DOOR ON The automatic delivery door (if so equipped) is
enabled.
OR
DOOR OFF The automatic delivery door (if so equipped) is
disabled.
2. Press
to switch between these two choices.
NOTE
DOOR OFF must be selected if your machine does
not have an automatic delivery door.
3. CONTINUE.
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HOT DRINK SETUP/PROGRAMMING GUIDE
COLLECTING DRY PRODUCT GRAM THROWS
Measuring the gram throw allows you to get the right amount of dry
product or condiment into your hot drink. To do this, you need a
container to catch the product throw and an accurate gram scale to
measure its weight.
1. Make a measuring container by cutting down a paper cup until it
fits under the canister spout as shown.
2. Weigh the measuring cup and zero the gram scale accordingly.
3. Make 5 test throws as instructed in the programming steps, then
average the results.
4. Weigh the test throw.
5. Repeat steps 3 and 4 until you get the correct product or condi-
mentweight.
Tables D1 and D2 show the factory default settings for the various dry
products sold by the merchandiser. They are good starting points for
you to use in setting up your machine. In the end, the amount of dry
product or condiments you use in your drinks depends upon taste and
manufacturers’recommendations. Recommendedweightsandtimes
are for guidance only, and you do not have to adhere to them.
LIGHTENER
SUGAR
SUGAR
SUBSTITUTE
CUP POSITION
FOR TEST
THROW
CHUTE
MIXING
BOWL
COVER
FRESH BREW
COFFEE
CANISTER
COLLECTING CONDIMENT
THROWS
CHUTE
CUP POSITION
FOR TEST THROW
COLLECTINGINGREDIENTTHROWS
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HOTDRINKSETUP/PROGRAMMINGGUIDE
Table D1. Dry Product Weight and Throw Time Factory Default Settings
Weight (in grams) per size cup
___________________________________
Selection
Throw times (in seconds) per size cup
5 oz
7 oz
8 oz
9 oz
10 oz
12 oz
5.70
1.60
8.00
2.20
9.00
2.50
10.00
2.80
11.00
3.10
13.00
3.65
A
A
A
B
B
B
D
D
D
E
Fresh brew coffee
Freeze dry coffee
0.90
0.35
1.20
0.50
1.50
0.60
1.60
0.65
1.80
0.70
2.20
0.90
1.10
0.65
1.50
0.90
1.80
1.10
2.00
1.20
2.20
1.35
2.60
1.60
Strong freeze dry coffee
Fresh brew decaf
5.70
1.60
8.00
2.20
9.00
2.50
10.00
2.80
11.00
3.10
13.00
3.65
0.90
0.35
1.20
0.50
1.50
0.60
1.60
0.65
1.80
0.70
2.20
0.90
Freeze dry decaf
1.10
0.65
1.50
0.90
1.80
1.10
2.00
1.20
2.20
1.35
2.60
1.60
Strong freeze dry decaf
Fresh brew coffee
ESPRESSO
5.70
1.60
8.00
2.20
9.00
2.50
10.00
2.80
11.00
3.10
13.00
3.65
Freeze dry coffee
ESPRESSO
0.90
0.35
1.20
0.50
1.50
0.60
1.60
0.65
1.80
0.70
2.20
0.90
Strong freeze dry coffee
ESPRESSO
1.10
0.65
1.50
0.90
1.80
1.10
2.00
1.20
2.20
1.35
2.60
1.60
Fresh brew coffee
CAPPUCCINO
5.70
1.60
8.00
2.20
9.00
2.50
10.00
2.80
11.00
3.10
13.00
3.65
Freeze dry coffee
CAPPUCCINO
0.90
0.35
1.20
0.50
1.50
0.60
1.60
0.65
1.80
0.70
2.20
0.90
E
Strong freeze dry coffee
CAPPUCCINO
1.10
0.65
1.50
0.90
1.80
1.10
2.00
1.20
2.20
1.35
2.60
1.60
E
0.90
0.70
1.20
1.00
1.50
1.25
1.60
1.30
1.80
1.60
2.20
1.85
F
Instant tea
1.10
0.90
1.50
1.25
1.80
1.60
2.00
1.75
2.20
1.85
2.60
2.10
F
Strong instant tea
Chocolate
17.00
2.80
24.00
4.00
28.00
4.65
31.00
5.15
34.00
5.65
41.00
6.80
G
H
H
4.30
0.70
6.00
1.00
7.00
1.15
7.60
1.25
8.50
1.35
10.20
1.65
Soup
10.0
2.45
13.5
3.35
16.2
4.00
17.8
4.35
19.7
4.85
23.7
5.80
Soluble Product
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HOT DRINK SETUP/PROGRAMMING GUIDE
Table D1. Dry Product Weight and Throw Time Factory Default Settings
(Continued)
Weight (in grams) per size cup*
_________________________________
Selection
Throw times (in seconds) per size cup
5 oz
7 oz
8 oz
9 oz
10 oz
12 oz
3.10
0.55
4.50
0.75
5.00
0.85
5.80
1.00
6.20
1.05
7.60
1.30
I
Chocolate used in cappuccino
Sugar used in espresso
Extra sugar used in espresso
Sugar used in cappuccino
Extra sugar used in cappuccino
Sugar used in tea
2.10
0.35
3.00
0.45
3.50
0.55
4.00
0.60
4.50
0.65
5.50
0.80
D
D
E
E
F
F
F
F
F
F
3.00
0.50
4.35
0.65
4.80
0.75
5.35
0.80
6.25
0.90
7.20
1.05
3.50
0.45
5.10
0.65
6.00
0.75
6.80
0.85
7.70
0.95
9.40
1.20
4.60
0.60
6.80
0.90
7.70
1.00
8.50
1.10
9.40
1.20
11.00
1.45
4.20
0.55
6.00
0.75
7.00
0.90
8.00
1.00
9.00
1.15
11.00
1.40
5.50
0.70
8.00
1.00
9.00
1.15
10.00
1.25
11.00
1.40
13.00
1.65
Extra sugar used in tea
Lightener used in tea
Extra lightener used in tea
Sugar substitute used in tea
Extra sugar substitute used in tea
Sugar
1.20
0.70
1.50
0.85
2.00
1.15
2.50
1.45
3.00
1.70
4.00
2.25
1.50
0.85
2.00
1.15
2.50
1.45
3.00
1.70
3.50
2.00
4.50
2.60
0.60
0.75
0.85
1.05
1.00
1.25
1.10
1.35
1.30
1.60
1.50
1.90
0.80
1.00
1.10
1.35
1.30
1.60
1.40
1.75
1.60
2.00
1.90
2.40
*-
*
4.20
0.55
6.00
0.75
7.00
0.90
8.00
1.00
9.00
1.15
11.00
1.40
*-
*
5.50
0.70
8.00
1.00
9.00
1.15
10.00
1.25
11.00
1.40
13.00
1.65
Extra sugar
*-
*
1.20
0.70
1.50
0.85
2.00
1.15
2.50
1.45
3.00
1.70
4.00
2.25
Lightener
*-
*
1.50
0.85
2.00
1.15
2.50
1.45
3.00
1.70
3.50
2.00
4.50
2.60
Extra lightener
*-
*
0.60
0.75
0.85
1.05
1.00
1.25
1.10
1.35
1.30
1.60
1.50
1.90
Sugar substitute
*-
*
0.80
1.00
1.10
1.35
1.30
1.60
1.40
1.75
1.60
2.00
1.90
2.40
Extra sugar substitute
D
E
= Espresso
= Cappuccino
I = Chocolate times for cappuccino
*
The actual gram weight of a product or condiment throw will vary depending upon the type
of product or condiment used. The weights given are approximate based upon factory
testing.
*-
*
Separate sugar, lightener, and sugar substitute timers are available for selections A/B/C, D, E,
and F.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
CAPPUCCINO
Cappuccinoismadewithvariousratiosofchocolatetocoffee,accord-
ing to taste. Lightener (E timer) is also used for cappuccino. Table D2
shows numerous different ways to make cappuccino for each size of
cupinyourmachine. Forexample,thedefaultchocolate-to-coffeeratio
of 15 - 85 in a 7 oz. cup consists of the following:
• Achocolatethrow(productI)lasting0.55seconds,providing15%
of the normal chocolate throw (approximately 4.5 grams*).
• A water throw for the chocolate (water I) lasting 2.55 seconds
(chocolate product throw plus 2 seconds to ensure the mixing
bowl is fully rinsed). The volume is about 56 ml, depending upon
how the flow rate is adjusted.
• Athrowforcappuccinocoffee(productE)equaltoanormalcoffee
(productA)throw.
• A water throw for the freeze dry coffee selection (water E) lasting
for 4.35 seconds (101 ml).
OR
• Awaterthrowforthefreshbrewcoffeeselection(waterE)lasting
for 4.00 seconds (115 ml). In either case the water volume is
enough to fill the remainder of the cup.
The actual mixing sequence is as follows:
1. Thecoffeeportionofcappuccinoismadeusingthesamecanister/
valve combination as the normal (A) coffee.
2. After the coffee is completely in the cup, the chocolate portion is
madewiththeselectionGcanister/valvecombination. Thisgives
the drink its traditional "layering".
* Chocolate weights will vary with different products.
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HOT DRINK SETUP/PROGRAMMING GUIDE
FRESH BREW
CANISTERS
200 RPM
200 RPM, SOUP
200 RPM
60 RPM
60 RPM, SUGAR SUB.
200 RPM
200 RPM
6
5
3
2
1
MOTORSPEEDBYLOCATION
HINTS:
To “fine tune” your Cappuccino drink to your exact taste, set a ratio
close to what you like (between 15% and 50%), then turn ratio OFF.
Adjust the individual timers until you are satisfied. You may find it
necessary to cut down on the amount of sweetener available to a
cappuccino drink with a high ratio of chocolate, as the chocolate
contains sweetener of its own.
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HOT DRINK SETUP/PROGRAMMING GUIDE
CAFFÉ LATTE
Caffe Latte has a rich, robust coffee flavor. It is a full-bodied hot
beverage with extra creamer, whipped to frothy perfection, with sugar
optional. Try this recipe to expand your gourmet product selections
andincreasepremiumpricingopportunities.
ENTERTHESUPERVISORCODE:
1. Press
. The display shows: ENTER CODE . You must
enter the four-digit supervisor code within 6 seconds to gain
access.
NOTE
A new machine has a factory-set supervisor code of
0000.
When you have entered the right code, you will hear two beeps
and see
SUPERVISOR in the display.
SET THE MACHINE TO VEND A LARGE "D" SELECTION:
1. Press the following keys:
,
, and
.
The CONFIGURE screen is displayed.
2. Press
twice. The display should look something like this:
1. ABCDEFGH. Make sure the "D" is displayed. If not, press "D"
on the selection switch panel to display the "D".
3. Press
twice to return to the standby message.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
SET UP YOUR SELECTION:
Follow the instructions in the PRODUCT CONFIGURATION section
of the Hot DRINK Operator's Guide.
1. Make sure the machine is configured to use 12 oz. cups.
2. Set up the 1D selection as follows:
a. Coffee: 17 grams
b. Sugar: 2.5 grams
c. Lightener: 5 grams
d. Water: 6 ounces (about 177 ml)
e. Steep time: 12.5 seconds
f. Whip: ON +
To get these measurements, refer to PRODUCT CONFIGURATION.
See COLLECTING DRY PRODUCT GRAM THROWS, and perform
test throws of the dry ingredients. See COLLECTING WATER
THROWS, and perform test water throws.
EUROPEAN CAPPUCCINO
First, a portion of cappuccino topping mix (or lightener) is dispensed,
then layered on top is a small serving of strong coffee.
1. Replace product in the soup (or international coffee) canister with
the lightener or cappuccino topping mix.
2. Enter the Supervisor code: Press
. The display shows:
ENTER CODE. You must enter the four-digit supervisor code within
6 seconds to gain access.
NOTE
A new machine has a factory-set supervisor
code of 0000.
When you have entered the right code, you will hear two beeps
and see SUPERVISORin the display. Press
.
3. Reconfigurethemachine:
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HOT DRINK SETUP/PROGRAMMING GUIDE
a. Press
, then press
until the display shows
CONFIGURE.
b. Press
. The configuration code is displayed:
WXYZ, where W = the machine type, X = 6th product configu-
ration, Y = brewer configuration, and Z = canister mapping.
You will be changing the number represented by X. The only
way to do that is to change all four numbers, so at this time
write down your configuration code so you will know where to
start if you make a mistake.
c. Replace "X" as follows:
If your current value of X is:
Change it to:
1
2
3
4
5
6
7
8
Forexample: Ifyourcurrentconfigurationcodeis1234,youwillenter
the numbers 1634. Your new drink will be selected with the H key.
Valid selections are H3 (black) and H4 (with sugar). After the reconfig-
uration,timersforthetoppingmixorlightenerareundertheJselection,
andthetimersforthecoffeeservingareundertheHselection. Now,you
need to alter the water throw times for the two selections. Consult the
throwtimetablesforsuggestionsonastartingpointforyournewdrink.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
COLLECTING WATER THROWS
National Vendors recommends the factory default times be used for
water throws to ensure proper mixing. Table W1 gives the factory
default water throw times for the various size cups and product
selections.
WARNING
Water is EXTREMELY HOT! Be careful.
For a non-brewed selection, collect the water throws as follows:
1. Place a cup in the cup delivery station.
2. Ensure the merchandiser is using the factory defaults for the cup
sizes(refertoPRODUCTCONFIGURATION).
3. Initiate the water throw for a selection.
4. Remove the cup and pour the water into a graduated cylinder.
5. Refer to table W1 for the correct volume of water.
6. Adjust the water valve for that selection and repeat steps 3
through 5 until the correct volume of water is thrown.
For a brewed selection, collect the water throws as follows:
1. Remove water supply hose from the brewer as shown on the
next page.
2. Place the end of the hose in a graduated cylinder.
3. Ensure the merchandiser is using the factory defaults per table
W1 for the cup sizes (refer to PRODUCT CONFIGURATION).
4. Initiate the water throw for a selection.
5. Refer to table W1 for the correct volume of water.
6. Adjust the water valve for that selection and repeat steps 3
through 5 until the correct volume of water is thrown.
CUP FOR TAKING
WATER THROWS
CUP DELIVERY
STATION
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HOT DRINK SETUP/PROGRAMMING GUIDE
Table W1. Water Throw Default Times and Volumes
Time (in seconds) per size cup
_____________________________________________
Selection
Volume (in ml) per size cup
5 oz
7 oz
8 oz
9 oz
10 oz
12 oz
4.50
130
6.40
190
7.50
220
8.20
240
9.00
265
11.00
315
A
B
A
B
C
D
D
F
Fresh brew coffee
Fresh brew decaf
Freeze dry coffee
Freeze dry decaf
6th Product
4.50
130
6.40
190
7.50
220
8.20
240
9.00
265
11.00
315
4.95
120
7.00
170
8.25
200
8.65
210
9.90
240
12.60
305
4.95
120
7.00
170
8.25
200
8.65
210
9.90
240
12.60
305
4.85
100
6.80
140
8.25
170
8.75
180
9.70
200
11.65
240
2.25
65
3.20
95
3.75
110
4.10
120
4.50
133
5.50
158
Espresso (FB)
Espresso (FD)
Tea
2.50
60
3.50
85
4.15
100
4.35
105
4.95
120
6.30
153
4.95
120
7.00
170
8.25
200
8.65
210
9.90
240
12.60
305
4.85
100
6.80
140
8.25
170
8.75
180
9.70
200
11.65
240
G
H
H
Chocolate
4.80
110
6.95
160
8.25
190
8.70
200
10.00
230
12.15
28H
Soup
4.85
100
6.80
140
8.25
170
8.75
180
9.70
200
11.65
240
Soluble Product
REMOVE THIS
TUBE
GRADUATED
CYLINDER
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HOTDRINKSETUP/PROGRAMMINGGUIDE
SET PRICES FOR INDIVIDUAL SELECTIONS
For this procedure, we will assume that the merchandiser is set up to
vend two different sizes of cups. Also, the machine is configured to
allow customers to vend a cup only (no drink). Here is an example of
how to set prices for several different selections in this machine:
HELPFULHINT
If most of the prices in your machine will be the same, per-
form the SET ONE PRICE FOR THE ENTIRE MACHINE proce-
dure, then return to this procedure to set those prices which
will be different.
1. Press
. The display shows the maximum and minimum
prices currently set in the machine.
2. Either press
to scroll through the selection list until you
find the selection number you want.
OR
Go directly to the desired selection by pressing its letter.
To help you understand, here is an example. First, set
the price for the regular size C selection to $0.65. Press
0C, or
until . . .
3. . . . the display shows C .55. (The price for the C selection is
currently at $0.55.) Enter the new price (65 cents) using the number
keys.
Now, set the price for the large size D selection. Press
1D, or
until . . .
4. . . . the display shows 1D.75 This is the D selection price for
the large size cup (the "1" means the large cup).
5. CONTINUE.
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SET THE PRICE FOR A CUP ONLY
1. Press
, then press
until the display shows 2
.XX. "XX"represents the price for a cup only.
2. Enter the new price using the number keys.
3. CONTINUE.
SET ONE PRICE FOR THE ENTIRE MACHINE
1. Press
.XX .YY. This is the
. The display shows **
maximum (XX) and minimum (YY) prices currently set in the machine.
2. Press
. The display shows**.
CAUTION
Setting all prices in the machine will currently set
prices. Ifyouaresureyouwanttodothis, gotothe
next step. If not, go to step 5.
4. Enter a new price.
5. CONTINUE.
SET ONE PRICE FOR ALL REGULAR SIZE DRINKS
1. Press
.XX .YY. This is the
. The display shows **
maximum (XX) and minimum (YY) prices currently set in the machine.
2. Press 0 (on the selection switch panel) and
. The display
shows 0 .
*
CAUTION
Settingtheseprices willcurrentlysetprices. Ifyou
are sure you want to do this, go to the next step. If
not, go to step.
3. Enter a new price.
4. CONTINUE.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
SET ONE PRICE FOR ALL LARGE SIZE DRINKS
1. Press
.XX .YY. This is the
. The display shows **
maximum (XX) and minimum (YY) prices currently set in the machine.
2. Press 1 (on the selection switch panel) and
. The display
shows 1 .
*
CAUTION
Settingtheseprices willcurrentlysetprices. Ifyou
are sure you want to do this, go to the next step. If
not, go to step 5.
3. Enter a new price.
4. CONTINUE.
SET THE TIME
1. Press
. The display shows TIME H.MM. "H.MM" is
the time of day currently set in the machine.
2. To change the time, just enter the time with the number keys us-
ing a 24-hour format (1300 = 1:00 pm).
NOTE
The new time will be displayed, but not updated in
the system until you press an arrow key or
3. CONTINUE.
SET THE DAY OF THE WEEK
.
1. Press
, then press
until the display shows
@ SMTWTFS. The currently set day of the week will be flash-
ing. If it is correct, CONTINUE.
2. To change the day, press
3. CONTINUE.
until the correct day is flashing.
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SET THE DATE AND YEAR
1. Press
, and press
until the display shows
MM/DD YY.
"MM/DD YY" is the month, date, and year currently set in the
machine. The slash (/) means that the U.S. date format is being
used.
2. If desired, enter a new month, date, and year with the number
keys.
• To change to the European date format (DD-MM YY),
press
. The display is now shown with the date before
the month, and the slash (/) is replaced by a dash (-) to avoid
confusion.
3. CONTINUE.
SET TIME-OF-DAY INHIBITED VENDING
Vendingcanbeinhibiteduptofourtimesaday. Thisisusefulwhenyou
don't want the machine used for any reason.
1. Press
, then press
until the display shows
INHIB - - - - ..
2. Go to the TIME INTERVAL EDITING procedure for an example
of how to set up time-of-day inhibited vending.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
SET TIME-OF-DAY DISCOUNT VENDING
Vending can be discounted up to four times a day. For example, this
can be used to favor early-arriving employees.
1. Press
, then press
until the display shows
DISCT- - - - . .
2. Go to the TIME INTERVAL EDITING procedure for an example
of how to set up Time-of-Day Discount Vending.
SET TIME-OF-DAY FREE VENDING
Vending can be free up to four times a day.
1. Press
, then press
until the display shows
FREEV - - - - .
2. Go to the TIME INTERVAL EDITING procedure for an example of
how to set up time-of-day free vending.
3. CONTINUE.keys to enter a new time, if desired. Range: 2.0 -
12.5 hours, in .1 hour (6 minutes) increments.
3. CONTINUE.
CUSTOM Times when normal vending is suspended in favor
TIME
of special cases. For example, coffee could be
INTERVALS discounted before working hours in the morning to
favor early-arriving employees.
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HOT DRINK SETUP/PROGRAMMING GUIDE
TIME INTERVAL
EDITING
You can select up to four times of day for each special vending period.
NOTE
If two or more of these time periods overlap, the
interval with the highest priority will overrule the
other(s). This order of precedence is:
1. INHIBIT
2. FREEVEND
3. DISCOUNT
For example, if a DISCOUNT time period is sched-
uled before the end of an INHIBIT time period,
DISCOUNT does not begin until the INHIBIT inter-
val has ended.
The time interval editing procedure is almost the same for the
INHIBIT, FREEVEND, and DISCOUNT intervals. There is one
difference for the DISCOUNT time interval, so that interval will be
shown here.
1. The display shows DISCT 1234 Press the number of the time
interval you want to edit, or
interval 1 for this example).
to edit time interval 1 (we'll use
2. The display shows 1.DISCT ON or 1.DISCT OFF. This display
tells you whether your time interval (represented by X) is on or off.
Press
to change the condition of the time interval.
NOTE
If you turn an interval ON, it must be edited. You
can edit a time interval now, then turn it OFF until
later.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
3. Press
. The display shows 1.DSCT XX This is the dis-
count percentage for this period. Enter a discount percentage of 25
with the number keys.
4. Press
. The display shows 1.STRT X.XX "X.XX" is the
currently set start time. Enter a new start time (24-hour format) for
this interval. To enter the time for 3:30 pm, enter 1530.
5. Press
. The display shows 1.STOP X.XX. "X.XX"is the
currently entered stop time. Enter a new stop time (24-hour format)
for this interval. To enter a stop time of 6:00 pm, enter 1800. You
have now established a 25% discount that starts at 3:30 pm and
ends at 6:00 pm.
6. Press
. The display shows 1.@- - - - - - -. The dashes
represent the days that this time interval is active. Pressing number
keys 1 through 7 switches the days on/off. The days you select will
appear in the display. Press 2, 4, and 6. The display shows 1.@-
M - W - F -, meaning that the discount interval is only active on Mon-
day, Wednesday, and Friday.
7. Press
. The display shows 1. - - - - - - -. The dashes rep-
resent the selections affected by this time interval. Press the appro-
priate letter key to turn the selections ON or OFF.
NOTE
Selections not vended by your machine will not be displayed. Press
A, B, F, and H. The display shows
1. A B- - - F - H.
8. Press
. The display shows either:
1. MESG OFF There is no custom message selected.
OR
1. MESG X. This means that custom message X (1 through 8)
will be displayed during this time interval. Press the number key of
the message you want displayed. Pressing 0 turns the message
OFF for this time interval.
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HOT DRINK SETUP/PROGRAMMING GUIDE
STANDBY The message that is displayed during normal vend-
ing periods when there are no out-of-service faults
(You can also press
to scroll through the message list.)
NOTE
YOU CAN SET UP THE CUSTOM MESSAGE BY FOLLOWING
THECUSTOMMESSAGEEDITINGPROCEDURE.
9. CONTINUE.
SELECT A STANDBY MESSAGE
1. Press
, then press
until the display shows
STANDBY MX. "X"represents the current message number
selected for the standby message. Two dashes mean that the fac-
tory-set message is selected.
2. To select a message, just press the corresponding number (1
through 8). To display the factory-set message, press 0.
OR
Press
to scroll through all eight messages and the factory-
set message.
3. CONTINUE.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
SELECT AN OUT-OF-SERVICE MESSAGE
1. Press , then press until the display shows SERVICE
XX. "XX"represents the current message number selected to dis-
play when the machine is out-of-service. Two dashes mean that the
factory-set message is selected.
2. To select a message, just press the corresponding number (1
through 8). To display the factory-set message, press 0.
OR
Press
to scroll through all eight messages and the factory-
set message.
3. CONTINUE.
SELECT A FREEVEND MESSAGE
1. Press
, then press
until the display shows
FREEVEND XX. "XX"represents the current message number
selected for the message that displays when the machine is in the
freevend mode. Two dashes mean that the factory-set message is
selected.
2. To select a message, just press the corresponding number (1
through 8). To display the factory-set message, press 0.
OR
Press
to scroll through all eight messages and the factory-
set message.
3. CONTINUE.
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HOT DRINK SETUP/PROGRAMMING GUIDE
EDIT CUSTOM MESSAGES
1. Press
, and press
until the display shows EDIT
MSG'S. Press the number of the message you want to edit. MES-
SAGE Xis displayed (X represents the message number you
pressed).
2. Press
. The message text is displayed with the first char-
acter flashing.
3. To view the message, press
. The message scrolls across
the display. To stop the scrolling, press
.
4. When the character you want to change is flashing, either enter it
directly, or use
and
to step through the character set
until the desired character is displayed. Use the arrow keys to high-
light different characters. See the section on the next page for an
explanation of special keys and the character set.
SHORTCUT
Instead of stepping through the whole character set
to enter a letter that is not on your keypad, enter one
close to the one you want, then step to it. Example:
If you want to enter an L, first press J on the selec-
tion switch panel.
Then press
displayed.
twice. Your L should now be
THE END OF MESSAGE CHARACTER
This is the most important character in your message, because it
tells the machine when the message is ended. If you don't use this
character, your message will be followed by a bunch of zeros. This
character can be selected either from the character set or by a direct
key entry (see the next page).
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HOTDRINKSETUP/PROGRAMMINGGUIDE
ENTERINGYOURMESSAGE
You will be using a combination of special keys and the keys on the
selection switch panel to enter your message. Pressing the keys on
the selection switch panel will enter the character shown on that key.
Mostofthekeysontheservicekeypadhaveaspecialpurposetohelp
you create and edit your messages:
Inserts a space at the
flashingcharacter.
Inserts an R at the flash-
ingcharacter.
Inserts an S at the flash-
Deletes the current char-
ingcharacter.
acter and closes up the
space.
Inserts a Tat the flashing
character.
Deletes the current char-
acter and leaves the
space.
Repeats the letter to the
left of the flashing char-
acter.
Enters the special "end of
message" character,
which denotes the end of
the message.
"Pages"throughthemes-
sage, ten characters (one
screen) at a time.
Steps forward and backward through the message,
one character at a time.
Steps forward and backward through the character
list, one character at a time.
THE CHARACTER SET
0
1
A
B
C
D
E
F
G
H
I
K
L
U
V
W
X
Y
Z
(
)
#
*
+
-
/
.
<
=
2
3
4
5
6
7
M
N
O
P
Q
R
S
T
>
?
@
o
(SPACE)
_
$
'
8
9
J
THIS IS THE END OF
MESSAGE CHARACTER.
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HOT DRINK SETUP/PROGRAMMING GUIDE
TEST VEND SELECTIONS AND VERIFY CREDIT ADDED
1. Press
. The display shows TEST .00. You may now
test vend selections.
2. To test vend selections without dropping a cup, press
.
The display shows TEST.NC .00. No cups will drop during the rest
of your test vend session. If desired, you may place money in the
machine.
In either case, if you insert money into the machine, the zeros in
the display will be replaced with the amount of the credit.
NOTE
You may make one more test vend if you close the
door while still in TEST VEND mode.
3. CONTINUE.
TEST THE DISPLAY
1. Press
, then press
until the display shows
DSPLY TEST.
2. Press
to light all display segments and the "DRINK BEING
SERVED" light; press
to turn them off.
3. Pressing a number key on the maintenance keypad, or any key
on the selection switch panel causes all segments to display that
character.
NOTE
To help differentiate the two keypads, a number
from the maintenance keypad has an apostrophe
after it: 1 '. A number from the selection switch
panel has a period after it: 1..
4. CONTINUE.
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TEST THE CUP MECHANISM
1. Press , then press until the display shows
CUP TEST.
2. You can test the cup mechanism one of several ways:
a. Press 1 or . A cup is dispensed from the cup ring.
3. CONTINUE.
TEST THE AUTOMATIC DOOR (OPTIONAL)
1. Press , then press until the display shows
DOOR TEST.
2. Press
to test the automatic delivery door. The door will
open, then close after one second.
3. CONTINUE.
TEST THE WHIPPERS
1. Press
, then press
until the display shows
WHIP TEST.
2. Press the whipper number (1=whipper below main condiment
mixing bowl, 2=soup whipper, or 3=chocolate whipper) you want
to test.
OR
Press the letter of a selection containing a whipper.
In either case, WHIP X is displayed while the whipper under
test ("X") runs.
3. CONTINUE.
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HOT DRINK SETUP/PROGRAMMING GUIDE
TEST THE AIR COMPRESSOR
1. Press
, then press
until the display shows
AIR TEST.
2. Press
to test the air compressor.
NOTE
If the brewer is in the BREW position at the start of
thistest,thecompressorrunsfor18seconds. This
allows you to evacuate a full brewer barrel. Other-
wise, it runs for 2 seconds.
3. CONTINUE.
TEST THE BREWER
1. Press , then press
until the display shows
BREW TEST.
2. Press
to test each brewer position:
WARNING
Keep away from the brewer mechanism while it is
operating. Coming into contact with moving parts
could injure you.
a. BREW 'R BREW The brewer is in the BREW position.
b. BREW 'R FLIP The brewer is in the FLIP position.
c. BREW 'R HOME The brewer is in the HOME position.
3. CONTINUE.
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RINSE ALL MIXING BOWLS
WARNING
Very hot water will be dispensed in this test. Com-
ing into contact with hot water is dangerous!
1. Press
, then press
until the display shows
BOWL RINSE.
2. Press
to rinse all bowls. RINSINGis displayed.
3. CONTINUE.
VIEW FREEVEND SALES BY TIME INTERVAL
(NOT SHOWN IF ZERO)
1. Press
, then press
until the display shows
_0$ XX.XX.
2. Press
, then press
until the display shows
1.FRV .00. This is the total sales for freevend interval 1,
shown even if zero.
3. Press
to view intervals 2 through 4.
4. CONTINUE.
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VIEW DISCOUNT SALES BY TIME INTERVAL
1. Press
, then press
until the display shows
**$ XX.XX.
2. Press
. The display shows 1.DSC .00. This is the total
sales for discount interval 1 (not shown if zero).
3. Press
to view intervals 2 through 4.
4. CONTINUE.
VIEW FREE VENDS (NOT SHOWN IF ZERO)
1. Press
, then press
until the display shows
_0$ XX.XX.
2. Press
, then press
until the display shows
FRV XX.XX. "XX.XX"is the total machine-wide freevends,
shown even if zero.
3. CONTINUE.
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VIEW WINNERS (NOT SHOWN IF ZERO)
1. Press
, then press
until the display shows
_0$ XX.XX.
2. Press
, then press
until the display shows
WIN XX.XX. "XX.XX" is the total machine-wide winners,
shown even if zero.
3. CONTINUE.
VIEW TIME DATA
1. Press
, then press
until the display shows
TIME DATA.
2. Press
. The following message scrolls across the display:
MAIN.1 237M 01/30 10.13
This example shows the latest time interval the main (machine)
door was open (1). It was open for 237 minutes, and was opened
On January 30 (01/30) at 10:13 am (10.13). Press
. If applica-
ble, similar displays will appear for intervals 2, 3, and 4,
otherwise, go to the next step.
3. Press
. The following message scrolls across the display:
LAST POWER 01/30 13.51 FOR 00. 0.23
This example shows that the last time the machine lost power
was on January 30 (01/30) at 1:51pm (13.51) for zero days, zero
hours, and 23 minutes (00. 0.23).
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HOT DRINK SETUP/PROGRAMMING GUIDE
4. Press
. The following message scrolls across the display:
LONGS.T POWER 01/30 10.58 FOR 00. 2.47
This example shows that the longest time the machine was with-
out power was on January 30 (01/30) at 10:58am (10.58) for zero
days, 2 hours and 47 minutes (00. 2.47).
5. Press
. The following message scrolls across the display:
FULL CLEAR 01/30 8.58
This example shows that the last time resettable sales was fully
cleared was on January 30 (01/30) at 8:58am (8.58).
6. Press
. The following message scrolls across the display:
TIME SET 01/30 9.15
This example shows that the last time the time or date was set
was on January 30 (01/30) at 9:15 am (9.15).
7. Press
. The following message scrolls across the display:
PRICE SET 01/30 9.42
This example shows that the last time prices were set was on
January 30 (01/30) at 9:42 am (9.42).
8. CONTINUE.
NOTE
Refer to (VIEW DATA THREE DIFFERENT WAYS,
page 83) to view the date and time of the last
vend of that selection.
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VIEW TOTAL UNPAID SALES
NOTE
Thisdoesnotappearifthetotalofunpaidsalesis
zero.
1. Press
, then press
until the display shows _0$
XX.XX. "XX.XX"is the total unpaid sales (free vends, winner vends,
100% discounts, zero price vends) for the entire machine.
2. If desired, view this data by tray and individual selection.
3. CONTINUE.
VIEW TOTAL UNPAID VENDS
1. Press
, then press
until the display shows _0
XX. "XX"is the total number of unpaid vends for the entire machine.
2. If desired, view this data by tray and individual selection.
3. CONTINUE.
VIEW NUMBER OF TEST VENDS (NOT SHOWN IF ZERO)
1. Press
, then press
until the display shows TST
X. "X" is the number of test vends.
2. If desired, view this data by cup size and individual selection.
3. CONTINUE.
VIEW SALES DATA BY PRICE
You can view the total sales of each separate price in the machine.
1. Press
, then press
until the display shows **$
XX.XX.
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HOT DRINK SETUP/PROGRAMMING GUIDE
2. Press
. The display shows the lowest price followed by
the dollar sales of all selections costing that price.
3. Press
to step through all the prices set in the machine.
4. CONTINUE.
SET FREEVEND OPTIONS
1. Press
until one of the following is displayed:
FREE OFF - Normal vending mode. No items are on freevend. A
closure on the keyswitch input causes the machine to go out of ser-
vice.
- OR -
FREE ALL - All items are on freevend. The credit display shows
NO MONEY REQUIRED
A closure on the keyswitch causes the machine to go out of
service.
- OR -
FREE W/KEY - All items are freevended while there is a closure
on the keyswitch input. Normal cash sales are supported when the
keyswitch input is open. If the free vend code (selected under SU-
PERVISOR MODE) is not 0000, the code must be entered first.
- OR -
FREE ONCE - A closure on the keyswitch input causes only the
next item to be freevended. Coin mechanism errors are ignored.
This state is designed for card or token systems where one item is
vended per token. Normal cash sales are also supported.
2. Press
until the option you want is displayed.
3. CONTINUE
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HOTDRINKSETUP/PROGRAMMINGGUIDE
VIEW MACHINE ID NUMBER
1. Press , then press until the display shows I.D.
XXXXXX. The X's represent the 6-digit machine ID number.
2. CONTINUE.
VIEW NON-RESETTABLE SALES AND VEND DATA
1. Press
. The display shows NR$ XX.XX. "XX.XX" is a
dollar and cents figure showing the total of all sales in the machine.
This is a running total, and is not resettable.
2. Press
. The display shows NR X. "X"is the total num-
ber of vends made by the machine. This is a running total, and is
not resettable.
3. CONTINUE.
VIEW DATA THREE DIFFERENT WAYS
Paid sales and vends can be viewed three different ways: By whole
machine, by selection type, and by individual selection. The first
screen of the data item shows its machine total.
• To view the data by selection type, press the letter of the type
you want to see. For example, pressing A shows you the total sales
and vends for the combined regular and large size cups of the A se-
lection. You can then press
active selection types.
and
to see data for all the
• To view the data by individual selection, press the letter and
number of the selection you want to see. You can then press
and
to see data for all the active selections.
• If viewing data by individual selection, press
date and time of the last vend of that selection.
to view the
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HOT DRINK SETUP/PROGRAMMING GUIDE
RINSE THE BREWER
WARNING
Very hot water will be dispensed in this test. Com-
ing into contact with hot water will HURT!
1. Press
, then press
until the display shows
BREW RINSE.
2. Press
to rinse the brewer. The brewer cycles, and
RINSINGis displayed.
3. CONTINUE.
FILL THE TANK
1. Press
, then press
until the display shows
TANK.FILL.
2. Press
. This clears any tank error and starts filling the
tank, if necessary.
NOTE
Ifitistakingalongtimetofillthe tankANDTHEREARE
NO LEAKS, you may see TANKERRin the diagnostic
list again.
Justpress
againaftermakingsurethereareno
other problems, such as a restriction in the water inlet
line or a clogged water filter.
3.
CONTINUE.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
TEST VARIOUS SENSORS AND SWITCHES
1. Press , then press until the display shows
IN.XXXXXX.The X's in the display will be replaced by the following
place holders:
M K P H L 1, defined as follows:
M = mug/cup sensor (if equipped)K = freevend keyswitch
P = waste pail switch
switch
H = high water tank level
L = low water tank level switch 1/2 = ring 1/2 cup sensor
switch
2. Actuate each switch or sensor to test its function. As you actuate
each input, the display element representing that switch blinks on.
Releasing the switch causes that element to blink off again, and be
replaced by a dash.
3. CONTINUE.
PAYOUT COINS
1. Press
. If a dumb mech was selected, the display shows
NDQ =123; if an MDB mech was selected the display shows PAY
123.
2. Press
. A dumb mech pays out one Nickel; an MDB mech
pays a coin from tube 1. Press
. A dumb mech pays out one
Dime; an MDB mech pays a coin from tube 2. Press
. A
dumb mech pays out one quarter; an MDB mech pays a coin from
tube 3.
3. To continuously pay out coins, hold down the appropriate key.
4. CONTINUE.
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HOT DRINK SETUP/PROGRAMMING GUIDE
VIEW TOTAL PAID SALES
1. Press
, then press
until the display shows **$
XX.XX. "XX.XX"is a dollar and cents figure showing the total of all
PAID sales in the machine (as opposed to unpaid sales like winner
and free vends). This is the total since the last time it was cleared.
2. If desired, view this data by cup size and individual selection.
3. CONTINUE.
VIEW CARD READER PAID SALES (NOT SHOWN IF ZERO)
until the display shows **$
1. Press
, then press
XX.XX.
2. Press
. The display shows DBT XX.XX. "XX.XX" is the
amount of money collected from card reader sales.
3. CONTINUE
VIEW TOTAL PAID VENDS
until the display shows ** XX.
1. Press
, then press
"XX"is the total number of paid vends for the entire machine.
2. If desired, view this data by cup size and individual selection.
3. CONTINUE.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
CLEAR ALL RESETTABLE DATA
1. Press
. The display shows NR$ XX.XX. This is a run-
ning total, and is not resettable.
2. Press and hold
. Two beeps sound and the display shows
CLEARINGmomentarily, and then changes to FINISHED. All data is
cleared.
3. CONTINUE.
CLEAR PAID SALES DATA ONLY
until the display shows **$
1. Press
, then press
XX.XX. "XX.XX" is a dollar and cents figure showing the total of all
PAID sales in the machine (as opposed to unpaid sales like winner
and free vends). This is the total since the last time it was cleared.
2. Press and hold
. Two beeps sound and the display shows
CLEARINGmomentarily, and then changes to FINISHED. All paid
sales data is cleared; other data is not cleared.
3. CONTINUE.
VIEW AMOUNT IN COIN BOX (NOT SHOWN IF ZERO)
1. Press
, then press
until the display shows
CBX XX.XX.
"XX.XX" is the dollar and cents amount in the coin box.
2. CONTINUE.
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HOT DRINK SETUP/PROGRAMMING GUIDE
VIEW AMOUNT IN VALIDATOR (NOT SHOWN IF ZERO)
1. Press
, then press
until the display shows
DBV XX.XX.
"XX.XX" is the dollar amount in the bill stacker.
2. Press to show the quantities of bills in the stacker. For
example, the display shows $0120, meaning that there are 20 dol-
lar bills in the bill stacker. Press
again to show the quantities
of other bills, such as $5s, $10s, or $20s.
3. CONTINUE.
VIEWDIAGNOSTICMESSAGES
Press
. The display shows any of the following diagnostic
messages, depending upon any fault(s) present:
NO ERRORS
KEYPAD XY
ROM ERROR
RAM ERROR
None of the following errors are detected:
Key(s) x, y stuck.
Key(s) x, y stuck.
RAM is not initialized or is not compatible with
the currently loaded software. If this message
appears, initialize your RAM by performing the
followingprocedure:
NOTE:
InitializingRAMwilleraseallyourdataanddrinksettings.
Besureyouhavewrittenthisinformationdownbeforecontinuing.
Press and hold
until two beeps are heard, and the display
shows FINISHED.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
KEYSWITCH
The keyswitch input is active and configured as
an inhibit.
MACH.TYPE 0
Machine type error displays machine type
screen.NOTE:Thisistheactualmachinetype
screen.Youmayenterthecorrectmachinetype
numberdirectlyonthisscreenwithoutfurther
action.
D+J+WXYZ
Configuration error; displays the machine
configuration screen. NOTE: this is the actual
config screen. You may enter the correct config
number directly on this screen without further
action.(Verifycupsizeandproducttimesinthe
productconfiguration
screen).
TANK ERR
Tankfailedtofillorrefill.
RING 1, 2
The cup ring is jammed.
Cup turrets are jammed.
Out of cups.
MTR 1A1B2X
NO CUPS 1, 2
BREW JAM
WASTE PAIL
LOW WATER
COLD WATER
NO SENSOR
NO FLOAT
Thebrewerisjammed.
The waste pail is full.
The water level in the tank is low.
Water in the tank is too cold to vend.
Temperature sensor failed or missing.
Float sensor failed or missing.
WHIP 1 2 3 4 5
Whipper motor failure (motor 1, 2, 3, 4,
5)
DOOR JAM
NO MECH
The automatic delivery door is jammed.
Coin mech not detected - machine will
not operate if configured for coin mech
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HOT DRINK SETUP/PROGRAMMING GUIDE
MECH COMM
MECH.SENSOR
Incomplete coin mech communications
check harness.
Coin mech reporting a bad tube sensor
replacemech.
MECH ROM
Replace the coin mechanism.
MECH.ACCEPT
Coin mechanism acceptor section is
unplugged from the main body of the
coin mech. Connect the cable and cycle
machine power OFF and then ON.
MECH JAM
DEBIT CARD
CHECK DBV
One or more coin tubes are jammed.
Pay a coin from each tube until the jam
is cleared.
Card reader reporting error — machine
will not operate if configured for DEBIT
ONLY.
Bill validator reporting error — machine
will not operate. Empty stacker, clear
jams, etc.
DBV COMM
DBV MOTOR
Incompletebillvalidator
communications — check harness.
One of the motors has failed. The unit
will disable itself until the error is
corrected. Check for bill stuck in the
acceptance path. If no bill is present,
replace the validator. Cycle machine
power OFF and then ON.
DBV SENSOR
One of the sensors in the bill validator
has failed. The unit will disable itself
until the error is corrected. Check for
bill stuck in the acceptance path. If no
bill is present, replace the validator.
Cycle machine power OFF and then ON.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
DBV JAM
A bill is jammed in the acceptance path.
The unit will disable itself until the error
is corrected. Remove bill stuck in the
acceptance path. Cycle machine power
OFF and then ON.
DBV STACKR
CHK PRICE
The stacker is open or removed. The
unit will disable itself until the error is
corrected. Install the stacker correctly.
Price error detected and changed to
maximum- checkprices.
NONE READY
PV.ERR CUP 1
PV.ERR CUP 2
PV.ERR PCB
All selections are reported out of
service.
Cup ring 1 is out of service due to a
PosiVend™error.
Cup ring 2 is out of service due to a
PosiVend™error.
PosiVend™ is ON but not working.
The last calibration sample was 255.
Check that the PosiVend™ PCB is
present at J34.
PV.ERR SNSR
PosiVend™ is ON but not working.
The last calibration sample was ≤50.
Check for a blocked sensor or
disconnected harness.
AJP.TMR1 XX
AJP.TMR2 XX
PosiVend™ is active and ring 1 anti-
jackpot timer is ON. XX is a value
between 1 and 99 in minutes.
PosiVend™ is active and ring 2 anti-
jackpot timer is ON. XX is a value
between 1 and 99 in minutes, and
represents the amount of time left on
the anti-jackpot timer for this cup ring.
NO BREWER
Brewerismissingormalfunctioning.
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HOT DRINK SETUP/PROGRAMMING GUIDE
BREWER.ERR
The brewer is in an incorrect position.
BREWER JAM
The brewer has not reached an
appropriate position within a certain
time-out period. Check for a physical
jam or a motor stall condition.
RESET BRWR
The brewer is clamped and not vending,
or is not in a brewer test mode. Close
the door (if open), or run a brew test.
DOWNLOAD DATA TO A PDCD
1. Connect your portable data collection device (PDCD) in accor-
dance with its operating instructions.
2. Press
. Data is downloaded into your PDCD.
NOTE
Depending upon the setting selected in ( SET PRINTER
DEX OPTIONS , page 31). Data may be cleared after the
download is complete.
3. Continue.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
CHANGE MACHINE ID NUMBER
1. Follow the steps in GAIN ACCESS TO THE SUPERVISOR
MODE.
2. Press
, then
until the display shows
I.D. XXXXXX . The X's represent the 6-digit machine ID
number.
3. Using the number keys, enter a new ID number.
4. CONTINUE.
VIEW THE WATER TANK TEMPERATURE
1. Press
. The display shows TEMP XX F. This is the cur-
rent water tank temperature (in degrees F or C, depending
uponyourchoices).
2. CONTINUE.
VIEW THE CURRENT SOFTWARE VERSION NUMBER
1. Press
VER XXXX. This is the current software version number.
2. CONTINUE.
, then press
until the display shows
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HOT DRINK SETUP/PROGRAMMING GUIDE
VIEW THE SELECTION MACHINE TYPE
1. Press
then
until the display shows MACH.TYPE (X).
This is machine type,
(See Machine Type for explanation of (X).
2. Continue.
VIEW THE SELECTION MACHINE TYPE CONFIGURATION
1. Press
, then press
until the display shows
CONF WXYZ. This is the machine type configuration. (See
PRODUCT CONFIGURATION for an explanation of "W", "X", "Y",
and "Z".
2. CONTINUE.
VIEW THE SELECTION CONFIGURATION
1. Press
, then press
until the display shows
0.ABCDEFGH. This shows which selections are available for
sale and setup for regular size drinks. If one or more of the letters in
the display are replaced by dashes (-), that selection is unavailable.
2. Press
. The display shows 1.ABCDEFGH. This shows
which selections are available for sale and setup for large size
drinks. If one or more of the letters in the display are replaced by
dashes (-), that selection is unavailable.
3. CONTINUE.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
SANITATION
Basics
INTRODUCTION
Anybodywhoservicesvendingmachinesmustusepropersanitizingprocedures. Health
regulationsrequirethathandsbecleanwhencups,commodities,andfood-contactparts
are handled or serviced.
In addition, Federal and State Health Departments require regular cleaning and
sanitizing procedures for food contact parts.
Theinformationinthissectionwillexplainhowtocleanandsanitizethemerchandiseron
adaytodaybasis. Acleanandwellmaintainedmerchandiserwillprovideabetterproduct
and greater safety for your customers.
CLEANING AND SANITIZING -- WHAT’S THE DIFFERENCE?
Cleanmeans“freeofvisiblesoil”. Incupvendingmachineservicing,cleaningisalsodone
to maintain product quality and to remove food soils, oils, and mineral stains that could
affectproducttaste, aroma, andappearance.
Sanitizingmeansthereduction,tosafelevels,ofthenumberofdisease-causingbacteria
thatremainonthesurfaceaftercleaning. Therefore, cleaningandsanitizingaredonein
separate steps, as prescribed by health regulations and good industry practice.
Whenyousanitizeyoucreateahealthyandhygieniccondition. Thisleadstowholesome
food, which in turn leads to satisfied customers.
SANITIZING IS NO SUBSTITUTE FOR A GOOD CLEANING
HOW DO I SANITIZE?
You can sanitize by using either of these two methods:
Chemicals: The object to be sanitized is treated with a bactericidal
compound.
Heat: Raise the temperature of the object high enough to kill bacteria. Water
must be at least 170° F.
Hot brew water (if available) is an acceptable sanitizer. When food contact
surfacesarewashedand/orrinsed,usethehotwateravailableinthemachine.
Turn the machine off before using water on the machine.
Ineithercase, theobjectmustbethoroughlycleanandcompletelyrinsedinorderforthe
sanitizing process to work. Caked-on soils not removed by cleaning, for example, may
shield bacteria from a sanitizing solution.
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HOT DRINK SETUP/PROGRAMMING GUIDE
A GOOD PLACE TO START -- YOUR SANITATION KIT
You need to be sure that each machine is clean, safe, and functioning when you
leave it. In order to properly do this, you need to have a complete set of the right
tools. In addition to the screwdrivers, pliers, and test equipment necessary to
repair a machine, you need to have the tools to clean the machine.
Here is a checklist of the items needed for a good sanitation kit:
Sanitationpail
Tube and nozzle brushes for food contact surfaces
Utility brush for dry spillage around canisters, etc.
Disposabletowels,wet-strengthandlint-free
NOTE
Wiping with towels can re-contaminate sanitized food-
contact parts. Therefore, towels should not be used to dry
food-contact surfaces. Instead, these parts should be air
dried.
Spraydetergent, dilutedtodesiredstrength
U
rn cleaner packets for coffee stains and oils
Odor control chemicals for pails
Replacement parts (if the exchange method is used)
Cabinet polish or window cleaner for the outside of the machine
Feel free to add some items to this list. For example, you may want to use a portable
vacuum cleaner.
SANITATIONPROCEDURES
Refer to the recommended cleaning and sanitation interval table on the final page of
this section. For each item, complete the procedure as outlined here.
Food-Contact Parts
NOTE
All food-contact parts must be cleaned and sanitized.
Air dry, do not wipe dry.
Ingredient Canisters - Empty and wash the canisters, augers, and spouts.
Sanitize with hot water and allow to air dry completely before returning to
cabinet.
Mixing Bowls - The inside of all mixing bowls can be rinsed by performing the
“Bowl Rinse” operation as outlined in the Programming section of this manual.
If needed, remove mixing bowls from the dry ingredient shelf. Wash the mixing
bowllidsandsanitizewithhotwater. Allowtocompletelyairdrybeforereassem-
bling.
Whipper Lids and Impellers - Remove lids and impellers from the whipper
housings,washthelidsandimpellerhousing. Sanitizewithhotwaterandallowto
air dry before reassembling.
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Beverage Discharge Nozzles - Disconnect the beverage dispensing tube from
the nozzles. Remove the nozzles from the mounting bracket. Remove the cap
fromthenozzle, washcleanandsanitizethenozzlesandcap. Refertothetubing
connectiondiagramforproperrouting.
Brewer, Brewer Basket, and Brewer Funnel - The tubing and brewer may be
sanitized by performing the BREW RINSE operation as outlined in the program-
ming section. The machine features an automatic brewer sanitizing feature also
describedintheprogrammingsection.
At times, it may be necessary to wash and sanitize the individual brewer parts. If
so,disconnectthetubesfromthebrewermanifold. Removethebrewerbarreland
manifold ass embly from its support. Remove the brewer basket and funnel
assemblies.
Thoroughly wash all parts using soap and water. Sanitize by rinsing thoroughly
withhotwater.
Coffee Chutes - Remove the metal chute(s), wash clean, and sanitize by rinsing
with hot water. Air dry before reinstalling.
Condiment Chute Assembly - Remove the condiment chute and cover from the
condiment canisters. Thoroughly wash all parts using soap and water. Sanitize
by rinsing thoroughly with hot water.
Non Food-Contact Parts
Brewer Mechanism Cleaning - Remove the brewer mechanism from its
mounting and rinse with the spray hose.
Cup Delivery Compartment - Remove the compartment from the merchandiser.
Wash clean and rinse with hot water.
ExhaustFanFilter-Removethefilterfromitshousing. Washwithsoapandwater,
rinse, wring dry, and replace into housing.
GroundsPail-Emptyandrinsethegroundspail. Relinethepailwithacleanplastic
liner.
WastePail-Empty, wash, andrinsewithhotwater. Sprinkledetergentpowderin
thebottomofthepailtohelpcontrolodors.
IngredientRinseTray-Removeproductcanisters. Washandrinsewithhotwater.
Allow to air dry.
OVERALLCLEANING
Inspect your merchandiser both inside and out. Be sure to check corners and all less
visible parts of the merchandiser.
Clean where needed.
Allow the inside of the cabinet to dry thoroughly before you close the door.
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HOT DRINK SETUP/PROGRAMMING GUIDE
NationalVendorsrecommendsusingthefollowingsupplies:
A commercial glass cleaner on the glass in the cabinet door.
A mild detergent and warm water on the cabinet, brewer, and other
NON ELECTRICAL components.
CAUTION
The plastic parts in your merchandiser should be cleaned
with mild detergent and warm water. The use of other
cleaning agents may damage the material, and should be
avoided.
PREVENTIVE MAINTENANCE CLEANING
Periodically, you should visually inspect your merchandiser's hot water tank for
excessive lime and scale buildup. This buildup on the tank walls, water valves, and
heater element will vary dramatically, depending upon water quality. You should
develop a cleaning and deliming schedule based on the apparent local water quality.
NOTE
To aid in removing scale from your merchandiser, National
Vendors has a service kit available: part number 6400080. In
addition, if your machine has the Everpure water inlet filter
system option, a second kit (part number 6400086) is also
available.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
TO
CHOCOLATE
BOWL
TO
TO
SOUP
BOWL
HOT WATER
VALVE
TO
CONDIMENT
BOWL
DISPENSING
NOZZLE
SUPPORT
TUBE ROUTING DIAGRAM
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HOT DRINK SETUP/PROGRAMMING GUIDE
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HOT DRINK SETUP/PROGRAMMING GUIDE
APPENDIX A. THE OPTIONAL PRINTER
The printer allows you to obtain a hard copy of data from the Hot Drink Center.
This data includes:
•
•
•
•
•
•
Machine ID number
Time and date of printout
Price of each selection
Mugdiscount
Dollar value of sales for all selections
Sales counts for all selections
Printing is very simple:
1. Open the machine door and locate the printer cable. (You may need to open the
monetary panel.)
2. Make sure the baud rate selected in the MACHINE CONFIGURATION function
agrees with your printer's baud rate.
3. Connect the printer to the printer cable.
4. Turn the printer power ON.
5. The display shows PRINTER. You are now in the printer mode.
NOTE
Pressing
causes you to leave the printer mode. To
reenter printer mode, press
connected and turned on.
while the printer is
6. To print all prices, press
scrolls "
. The printer begins printing. the machine display
** " until the data has been downloaded, then it returns to PRINTER.
The printer may continue printing for a while longer.
7. To print product configuration, press
. The printer begins printing. the
machine display scrolls "** " until the data has been downloaded, then it returns
to PRINTER. The printer may continue printing for a while longer.
8. To print sales information, press
. To customize your printout, refer to the
MACHINE CONFIGURATION function. The printer begins printing. the machine
display scrolls "** " until the data has been downloaded, then it returns to
PRINTER. The printer may continue printing for a while longer.
9. When the printer is unplugged or turned off, the machine display will once again
show the normal standby message.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
APPENDIX B. THE INFRARED MUG/CUP SENSOR
The infrared mug/cup sensor can sense the presence of a mug or cup without using
moving parts.
Indicator light
Thesensorisequippedwithanindicatorlight. Thislightwillhelpyougetthebestresults
from the infrared mug/cup sensor.
Under these conditions:
· Machine door open
· Cup station in place
· No cup in the station
Theindicatorlightshouldbeoff. Ifitison, itisindicatingimpropercupstationalignment
or excessive sensor sensitivity.
Under these conditions:
· Machine door closed
· Cup station in place
· No cup in the station
Press any letter on the selection switch panel, for example, A. Only the letter A should
be showing in the message display. If “A MUG” is displayed, it indicates one or more
of the following:
· Improper cup station alignment
· Excessive sensitivity (the sensor is sensing the delivery door)
· Cup station lens is not clean
Cleaning
As indicated in the Sanitation section, you should remove the cup station to clean it.
Pay particular attention to the dark colored infrared mug/cup sensor lens, which is part
of the cup station. If it is not thoroughly cleaned, the sensor will not work properly.
CAUTION
Do not get liquid inside the sensor unit.
Cleaning the infrared mug/cup sensor unit itself is not usually necessary. If it does
require cleaning, just wipe it with a damp cloth.
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HOT DRINK SETUP/PROGRAMMING GUIDE
Calibration
1. Remove the plastic cap in the rear of the sensing unit, exposing the potentiometer
adjusting screw, as shown in figure B1.
2. Turn the screw clockwise to increase sensitivity of cup detection, or counterclock-
wise to decrease sensitivity.
3. Calibrate the sensor:
CAUTION
Do not adjust sensitivity too far, or unreliable sensing could
result.
a. Using a piece of WHITE poster board or heavy cardboard, make a 5" x 5-5/8"
target.
NOTE
IT IS VERY IMPORTANT THAT THIS MATERIAL BE WHITE.
b. Place the target in the cup station just beyond the cup deflectors (see figure C-
2). The target should be standing vertically; not tilted forward or backward.
c. With the target in place, turn the adjusting screw clockwise very slowly until
the indicator just turns ON.
d. Turn the adjusting screw counterclockwise very slowly until the indicator just
turns OFF.
4. Replace the plastic cap.
5. Insert a mug into the cup station in the vending position and check to see that the
red indicator light is ON.
This calibration will be adequate for most cups or mugs. In some cases, a slightly more
sensitive setting is needed if the cup or mug is a dark color.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
VIEWING REAR OF SENSOR ASSEMBLY
INDICATOR
LIGHT
PLASTIC CAP
SHOWN REMOVED
ADJUSTING SCREW
Figure B1
PLASTIC CAP
INDICATOR LIGHT
CUP
DEFLECTORS
CUP
Figure B2
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HOTDRINKSETUP/PROGRAMMINGGUIDE
APPENDIX C. DEX/UCS INTERFACE OPERATION
Connect your portable data collection device (PDCD) to the harness hanging inside the
monetary door, and operate it per its instructions.
SELECT DATA TRANSFER METHOD:
1. Press
. The display shows: ENTER CODE. You must enter the four-
digit supervisor code within 6 seconds to gain access.
NOTE
A new machine has a factory-set supervisor code of 0000.
When you have entered the right code, you will hear two beeps and see
SUPERVISOR in the display.
2.
Press
until the display shows DEX.CLR ONor DEX.CLR OFF.
DEX.CLR ON=
Data will be cleared after collection is complete.
DEX.CLR OFF=
Data will remain in merchandiser memory after collec-
tion is complete.
3. Press
to switch between the two options.
4. Press
to exit.
This procedure does not need to be repeated unless you desire to change the data
transfer option. However, it might be prudent to check the setting prior to download to
ensure unintentional clearing of data.
DOWNLOAD DATA:
1. Press
. The display shows DEX.MODEwhile data is being transferred.
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HOT DRINK SETUP/PROGRAMMING GUIDE
APPENDIX D. MODIFY CANISTER TO VEND 12 OZ. CUPS
Proceed as follows:
1.
Remove all cups, then remove the turret center and turret base
assembly from the canister.
2.
Break off all 8 tabs on the bottom of the turret base as shown.
NOTE
Youwillnolongerbeabletovendsmallercupsfromthiscanister!
Toreturntovendingsmallercupsyoumustreplacethemodified
turret base with an original turret base (part number 6233048)
fromNationalVendorsPartsDepartment.
3.
4.
Replace the turret center and turret base in the canister and load cups.
Drop a cup. If it drops properly, you are finished with the procedure, if not,
continue with step 5.
5.
Remove all cups, then remove the canister from the cup mechanism
assembly.
6.
7.
Remove the funnel, replace the canister, and reload cups.
Drop a cup. If it drops properly, you are finished with the procedure, if not,
continue with step 8.
8.
Order a 5 oz/18oz cup ring (part number 6233120) from National Vendors
Parts Department.
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HOT DRINK SETUP/PROGRMMING GUIDE
TURRET
CENTER
OPTIONAL
TWIN DRINK
CENTER CUP
CANISTER
TURRET
BASE
TURRET
CENTER
BREAK OFF
ALL TABS
TURRET
BASE
BREAK OFF
ALL TABS
CANISTER
FUNNEL
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HOTDRINKSETUP/PROGRAMMINGGUIDE
APPENDIX E. CLEAN THE HOT WATER TANK
Some smell and/or taste problems may occur in new machines. Follow this
procedure to clean the hot water tank if you experience problems:
1.
2.
If the machine is in service, remove power from the machine.
Dissolve 1 tablespoon of common baking soda in a cup of water.
WARNING
The water tank may be HOT. Be careful when working on
the tank.
3.
Loosen or remove the hot water tank lid and pour the baking soda
solution into the tank.
4.
5.
6.
7.
Apply power to the machine.
If the tank is not full, fill it.
Allow the tank to reach its operating temperature.
Leave the solution in the tank for AT LEAST ½ hour. If possible, leave
the solution in the tank for 1 hour.
8.
Drain the tank.
9.
Refill the tank, then drain again.
Refill the tank and put the machine back into service.
10.
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HOTDRINKSETUP/PROGRAMMINGGUIDE
APPENDIX F. THE FREE VEND KEYSWITCH OPTION
The free vend keyswitch allows someone to set up free vending without needing to open the
door.
It is a good idea to establish a free vend code. This will prevent an unauthorized person from
setting the machine to free vend, even if they have a key.
1. Press
. Enter your 4-digit supervisor code. Press
.
2. Press
again, then press
until the display shows FREE XXXX. Enter
a 4-digit free vend code.
NOTE
To keep the user from having to enter a code, you
can enter 0000 as your code. See the steps below
fordetails.
3. Press
until you have left the function.
USING THE FREE VEND KEY SWITCH:
If you have set your freevend option to FREE W/KEY:
1. Placeyourkeyinthefreevendkeyswitchandturnittotheright. (Ifthekeyswitchisalready
turned to the right, turn it to the left, then back to the right.) The display shows:
ENTER CODE.
NOTE
If your freevend code is set to 0000, you will not see
this display. Skip to step 3.
2. Enteryour4-digitfreevendcode. Ifyoudothissuccessfullywithin6seconds, youwillhear
two beeps, and the display shows: UNLOCKED.
3. The display shows NO MONEY REQUIRED(or whatever custom message you
set up for the freevend period). Remove your key. All vends are free until the keyswitch
is turned to the left again.
4. Totakethemachineofffreevend,insertyourkey,turnthekeyswitchtotheleft,andremove
the key.
If you have set your freevend option to FREE OFFor FREE ALL:
1. If the freevend key is turned to the right, the machine will go out of service.
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WARRANTY STATEMENT
LIMITED WARRANTY. Subject to the limitations specified herein, this
merchandiser is warranted for one (1) year against defective parts and
workmanship. Any part or parts which are proven to be defective within
one (1) year of the date of shipment will be repaired or replaced free of
charge when the defective part is returned, with transportation charges
prepaid, to the destination designated by CRANE MERCHANDISING
SYSTEMS Warranty Department.
Refrigeration system’s are warranted for (2) years against defective parts and
workmanship. Any part or parts of the refrigeration system which are proven to
be defective within (2) years of the date of shipment of the merchandiser will be
repaired or replaced free of charge when the defective part(s) is returned, with
transportation charges prepaid, to the destination designated by the Crane
Merchandising Systems Warranty Department. Any part or parts that are proven
to be free from defect will be assessed a diagnostic charge. This diagnostic
charge will be added to the price of any replacement unit which might have been
sent as an advanced replacement, as well as any shipping and handling fees that
may have accrued as a result of shipping the original refrigeration unit. The
charges will be the sole responsibility of the original purchaser.
This warranty does not include any cost of service rendered or repairs made by
customer or it’s agents on Merchandiser, or parts, unless authorization to incur
such expense has been given in writing by CRANE MERCHANDISING
SYSTEMS prior to incurring such expense. This warranty does not cover labor
and service charges performed by CRANE MERCHANDISING SYSTEMS
service technicians. Customer shall pay all labor costs with respect to warranty
repairs.
This warranty does not apply to A) electrical components, wiring, or circuits
and/or for all mechanical parts or assemblies damaged as a result of operating
the Merchandiser at other than the design voltage and frequency specified on the
Electrical Rating Tag, or B) in event of vandalism, fire or negligence, or C)
incandescent lamps, neon lamps, fluorescent lamps, ballasts, starters or other
expendable items or D) when other manufactured components are installed in
Crane Merchandising Systems Merchandisers.
Replacement parts sold by CRANE MERCHANDISING SYSTEMS as After
Market shall be covered for three months from the date shown on the parts
invoice. Purchaser must obtain prior RETURN AUTHORIZATION for return of
all parts, following guidelines given by Crane Merchandising Systems
New, unused parts purchased as AFTER MARKET, can be returned within 30
days from date of parts invoice, with prior authorization from CRANE
MERCHANDISING SYSTEMS. (Continued)
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WARRANTY STATEMENT
CRANE’S LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES
TO CUSTOMERS RESULTING FROM ANY CAUSE WHATSOEVER
INCLUDING CRANE’S NEGLIGENCE, ALLEGED DAMAGE OR
DEFECTIVE GOODS, IRRESPECTIVE OF WHETHER SUCH
DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT
EXCEED THE REPAIR OR REPLACEMENT OF DEFECTIVE OR
DAMAGED GOODS OR, AT THE ELECTION OF CRANE, THE
PURCHASE PRICE OF THE PARTICULAR GOODS WITH RESPECT
TO WHICH LOSSES OR DAMAGES ARE CLAIMED. CRANE
RESERVES THE RIGHT TO REPLACE OR REPAIR DEFECTIVE OR
DAMAGED GOODS WITH REMANUFACTURED PARTS OR
MACHINES.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. CRANE MERCHANDISING SYSTEMS
SHALL NOT BE RESPONSIBLE FOR CONSEQUENTIAL OR
PUNITIVE DAMAGES. CRANE MERCHANDISING SYSTEMS
NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO ASSUME
FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH
THE SALE OF SAID EQUIPMENT OR ANY PART THEREOF.
Crane Merchandising Systems
A CRANE CO. Company
12955 Enterprise Way
Bridgeton, MO 63044
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