Coway Plumbing Product BA13 AE User Manual

BA13-AR/AE  
BA13-BR/BE  
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safety PrecautIons  
IMPortant safetyguards  
danger: if not observed, serious injury or even death may occur as a result of  
electrocution.  
WarnIng: if these warnings are not observed, considerable physical injury or  
property damage may occur as a result of burns, electrocution, fire, or injury.  
cautIon: if these cautions are not observed, slight physical injury or property  
damage may occur.  
read aLL InstructIons Before usIng.  
save these instructions for future reference.  
when using electrical products, especially when children are present, basic safety precautions  
should always be followed:  
danger:  
do not use a damaged power plug or loose electric outlet. this may result in electric shock or fire.  
make sure to use a dedicated electrical outlet. failing to do so may result in electric shock or fire.  
• Do not move the product by pulling the power cord. This may result in electric shock or fire.  
• Do not handle the power plug with wet hands. This may result in electric shock or fire.  
• Do not forcefully bend the power cord or place heavy objects on it to prevent it from being  
damaged or deformed. this may result in electric shock or fire.  
• Do not connect and pull out the power plug repeatedly. This may result in electric shock or fire.  
• Unplug the product before repairing, inspecting, or replacing parts. Failing to do so may result  
in electric shock or fire.  
remove any dust or water from the power plug. failing to do so may result in electric shock or fire.  
• Do not plug the appliance into an electrical outlet or power strip that is being used by several  
other appliances. use an electrical outlet dedicated to the product. failing to do so may result  
in fire.  
• Unplug the system if it is not being used for a long period of time. Failing to do so may result in  
electric shock or fire.  
• Do not attempt to repair or modify the power cord. This may result in electric shock or fire.  
• If the power cord is damaged, do not replace the cord yourself. Call a Coway Service Center to  
have it replaced. failing to do so may result in electric shock or fire.  
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safety PrecautIons  
danger:  
• If the product produces a strange noise, a burnt smell, or emits smoke, unplug it immediately  
from the electrical outlet and call our service center. failing to do so may result in electric  
shock or fire.  
• Do not insert a wire or sharp object in any product gaps or the warm air outlet. This may result  
in electric shock, fire, or product damage.  
• Do not place an electric heater near the product or dispose of any burning materials such as a  
lit cigarette in the toilet. this may result in fire or product deformation.  
• Do not place any containers filled with water, medicine, food, any metallic objects, or any  
flammable material on top of the product. if foreign material enters the product, this may result  
in electric shock or fire.  
• Do not use the product in locations exposed to excessive moisture and do not splash water  
onto the product. this may result in electric shock or fire.  
• Do not use the product if it is not working properly.  
※ Please unplug the product immediately, and call our service center after closing the main  
water supply valve. failing to do so may result in electric shock or fire.  
• While taking a shower or cleaning the bathroom, pull the power plug out of the electrical outlet  
and exercise caution that water or detergent does not splash onto the bidet. failing to do so  
may result in electric shock or fire.  
※ If foreign material enters the product, pull the power plug out of the electrical outlet, turn off  
the main water valve, and call the coway service center.  
• Do not drop the remote control. This may result in product damage or a malfunction.  
• Do not separate the seat from the bidet. This may result in electric shock, fire, or product  
damage.  
• Do not disassemble, repair, or modify the product yourself. This may result in electric shock,  
fire, or product damage.  
• Do not use the product while bathing.  
• Do not place or store the product where it can fall or be pulled into a tub or sink.  
• Do not place in or drop the product into water or any other liquid.  
• Do not reach for the product if it has fallen into water. Unplug the product immediately.  
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safety PrecautIons  
WarnIng:  
• Do not operate or store the unit in locations where flammable or combustible materials are  
used. this may result in electric shock or fire.  
• Use main water supply as the supplied water. Industrial water or gray water, if used as supply  
water may cause skin damage or disease.  
• Do not block the warm air outlet with your hand. This may result in burns or fire.  
• Please turn off the main water supply valve when cleaning the filter. Failing to do so may result  
in electric shock or product damage.  
• For children, the elderly, and those who cannot adjust the temperature themselves or have  
sensitive skin, set the warm water temperature and seat temperature to l.’ failing to do so  
may result in low temperature burns.  
※ About ‘low temperature burns’: This refers to burns inflicted by making contact with  
temperatures around 40 ℃ for an extended period of time).  
• Do not press the buttons using excessive force. This may result in product damage or a  
malfunction.  
• Do not stand or place a heavy object on the seat cover. This may result in product damage or  
a malfunction.  
• Close supervision is necessary when this product is used by children or persons requiring  
general assistance.  
• Use this product for its intended use only, as described in this manual. Do not use attachments  
not recommended by the manufacturer.  
• Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has  
been dropped or damaged, or dropped into water. return the product to a service center for  
examination and repair.  
• Keep the cord away from heated surfaces.  
• Never block the air openings of the product or place it on a soft surface, such as a bed or  
couch, where the air openings may be blocked. Keep the air openings free of lint, hair, etc.  
• Never use the product while sleeping or when drowsy.  
• Never drop or insert any object into any opening or hose.  
• Do not use the product outdoors or operate where aerosol (spray) products are being used or  
where it could be exposed to oxygen.  
• Connect this product to a properly grounded outlet only. Refer to the Grounding Instructions.  
• Unplug this product before filling. Fill (reservoir) with water only unless otherwise specified by  
the manufacturer. Do not overfill (or specify filling instructions).  
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safety PrecautIons  
cautIon:  
• Do not connect the main water to the hot water pipe. This may result in a malfunction or  
accident (Make sure to connect it to the cold main water supply pipe).  
• After the installation, make sure to check the water supply connections for leaks. Rubber  
packing should be applied to the connection hose.  
• Do not install the air purifier in a location exposed to direct sunlight. This may result in  
deformation or discoloration.  
• Do not open/close the seat cover using excessive force or lean on the cover. This may result in  
product damage or a malfunction or physical injury.  
※ The seat cover closes/opens slowly using the ‘soft opening/closing’ method.  
• Exercise caution that urine does not come into contact with the nozzles, air dryer outlet, or the  
outside surface of the product. failing to do so may result in bad odors or malfunctions.  
• If the product will not be used for a long period of time, pull the power plug out of the electrical  
outlet, close the main water supply valve, and drain the water in the water tank.  
• Do not pull out the bidet hose or connection hose using excessive force. This may result in a  
leak or malfunction.  
• Pull the power plug out of the electrical outlet before cleaning the unit. Do not splash water  
directly onto the bidet, or use thinner, benzene, chemicals, or hydrochloric acid detergent.  
this may result in corrosion to the metal parts or discoloration or scratches to the bidet body.  
※ Use a soft cloth or sponge to clean the bidet.  
• This appliance is not intended for use by persons [including children] with reduced physical,  
sensory or mental capabilities, or lack of experience and knowledge, unless they have been  
given supervision or instruction concerning use of the appliance by a person responsible for  
their safety. children should be supervised to ensure that they do not play with the appliance.  
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safety PrecautIons  
groundIng InstructIons  
• This product should be grounded. In the event of an electrical short circuit, grounding reduces  
the risk of electric shock by providing an escape route (wire) for the electric current. This  
product is equipped with a cord consisting of a grounding wire with a grounding plug. The  
plug must be plugged into an outlet that is properly installed and grounded.  
the improper use of the grounding plug can result in electric shock.  
• If the repair or replacement of the cord or plug is necessary, do not connect the grounding  
wire to either flat blade terminal. the insulation wire with an outer green surface with or  
without yellow stripes is the grounding wire.  
• Check with a qualified electrician or service technician if you do not understand the grounding  
instructions completely, or if in you are in doubt whether the product is properly grounded.  
• This product is for use on a nominal 120V circuit, and has a  
Grounding  
Pin  
Grounded  
Outlet  
grounding plug that looks like the plug illustrated in figure 1.  
figure 1  
extension cord  
If it is necessary to use an extension cord, use only a three wire extension cord with a three-  
blade grounding plug, and a three-slot receptacle that will accept the plug of the product.  
replace or repair a damaged cord immediately.  
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Part naMes  
dimensions  
the bidet has the following dimensions.  
do not install the bidet when the dimensions of the bidet differ from those of the toilet.  
>> Ba13-ar/Br (round shape)  
202 mm 382 mm 411 mm  
(7.9 inch)  
(15 inch)  
(16.2 inch)  
134 mm  
(5.3 inch)  
350 mm  
(13.8 inch)  
>> Ba13-ae/Be (elongated shape)  
202 mm 382 mm 411 mm  
(7.9 inch)  
(15 inch)  
(16.2 inch)  
134 mm  
(5.3 inch)  
385 mm  
(15.2 inch)  
>> Bottom view  
>> distance between fixing holes  
140 mm ~ 210 mm  
140 mm ~ 210 mm  
(5.5 ~ 8.3 inch)  
(5.5 ~ 8.3 inch)  
49 mm (1.9 inch)  
Rear fixing distance : 164 mm (6.5 inch)  
7
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Part naMes  
front / rear view  
1
12  
2
3
13  
4
14  
15  
5
17  
7
6
8
11  
9
10  
16  
1
10  
seat cover  
main water supply valve  
T-shaped connector  
Power cord  
2
11  
12  
13  
14  
15  
16  
17  
warning sticker  
3
ir sensor  
4
nozzle  
Product sticker  
drain plug  
5
seat sensor  
6
bidet seat  
button  
7
water tank hose  
installation plate  
MESH filter  
8
bidet hose  
9
main water supply pipe  
remote control  
Ba13-ar/ae  
Ba13-Br/Be  
BA13-A  
BA13-B  
8
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Part naMes  
Installation parts  
1
2
9
8
3
4
7
6
5
10  
11  
12  
13  
9
1
2 fixing screws  
2 fixing rubbers  
2 fixing washers  
2 fixing nuts  
bidet hose  
2
3
4
5
6
7
8
10  
remote control wall mount  
(including the sticker for  
attachment)  
11  
2 screws  
installation plate  
2 fixing sliders  
rubber packing  
T-shaped connector  
12  
13  
2 anchors  
3 batteries (AAA)  
9
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cHeck Before usIng your Product  
Please keep in mind!  
connect the power.  
Plug the power cord into the electrical outlet. the bidet only works normally when  
the electricity is connected.  
This product is for 120 V~ / 60 Hz only.  
make sure to connect the power plug to a grounded electrical outlet  
tips  
(120 V~ / 60 Hz) dedicated to the product.  
open the main water supply valve.  
the bidet only works normally when water is supplied.  
check whether the product is in eco mode before using it.  
- If the seat sensor does not detect anyone sitting down or no panel or remote control button is  
pressed for approximately 10 minutes, bidet eco mode is activated, the eco mode indicator  
is turned on, and the seat temperature is set to lto reduce the power consumption of the  
product.  
-
when sitting down on the seat or pressing a panel button, the power indicator is turned on, the eco  
mode indicator is turned off and the seat temperature returns to the last configured temperature.  
- Even if you sit down on the seat or press a panel button, the power indicator is not turned  
on. this means that the power is turned off. in this case, press the power selection button to  
turn the power on before using it.  
after the installation  
check if water leaks from the main water supply valve or the connecting hose.  
You must insert the rubber packing between the T-shaped connection pipe and the  
main water supply pipe.  
cleaning the filter on a regular basis  
Clean the MESH filter on a regular basis (The cleaning interval may differ  
depending on the water quility). If the MESH filter is contaminated by foreign  
substances, the filter is blocked or non-filtered cleansing water may be ejected.  
If the bidet has not been used for a long time  
when the bidet has not been used for a long time, clean the filter and clean each part  
of the bidet such as the air dryer outlet, the nozzle and the seat before use (see p.16).  
configure and use a special mode according to your preferences.  
You can configure one of the special modes (eco mode, seat sensor lock mode,  
silent mode) according to your preferences (see p.11).  
remove the protective film from the operation part before using it.  
tips  
10  
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cHeck Before usIng your Product  
Configuring a special mode  
selecting/cancelling silent mode  
1. Press and hold down the ‘Powerand ‘rear cleansing’ buttons  
simultaneously for at least 1 second when the power cord is plugged into  
the electrical outlet (an alarm sound is generated).  
2. set the mode by pressing the ‘Power’ button on the operation part.  
- If the power indicator is turned on this indicates that silent mode has been set.  
- If the power indicator is turned off, this indicates that silent mode has been  
canceled.  
3. after setting silent mode, and pressing the ‘Powerand ‘rear cleansing’  
buttons simultaneously or no button is pressed for 10 seconds, the  
setting is saved and the bidet changes to the standby state (an alarm  
sound is generated).  
selecting/cancelling bidet eco mode  
1. Press and hold down the ‘Powerand ‘rear cleansing’ buttons  
simultaneously for at least 1 second when the power cord is plugged into  
the electrical outlet (an alarm sound is generated).  
2. set the mode by pressing the ‘rear cleansing’ button on the operation  
part.  
- If the eco mode indicator is turned on, this indicates that bidet eco mode has  
been set.  
- If the eco mode indicator is turned off, this indicates that bidet eco mode has  
been canceled.  
3. after selecting bidet eco mode, and you press the ‘Powerand ‘rear  
cleansing’ buttons simultaneously or no button is pressed for 10  
seconds, the setting is saved and the bidet changes to the standby state  
(an alarm sound is generated).  
selecting/cancelling seat sensor lock mode  
1. Press and hold down the ‘Powerand ‘rear cleansing’ buttons  
simultaneously for at least 1 second when the power cord is plugged into  
the electrical outlet (an alarm sound is generated).  
2. set the mode by pressing the nozzle cleaning’ button on the operation  
part.  
- If the seat temp. indicator is turned on, this indicates that seat sensor lock  
mode has been set.  
- If the seat temp. indicator is turned off, this indicates that seat sensor lock  
mode has been canceled.  
3. after setting seat sensor lock mode, and pressing the ‘Powerand  
‘rear cleansing’ buttons simultaneously or no button is pressed for 10  
seconds, the setting is saved and the bidet changes to the standby state  
(an alarm sound is generated).  
11  
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cHeckIng tHe controL PaneL  
※ You can use the basic functions such as rear cleansing and nozzle cleaning from the bidet’s control panel  
without using the remote control.  
display  
control panel  
2
5
3
4
3
2
1
1
1
display  
remote control signal  
receiver  
this receives the signals  
from the remote control.  
Power indicator  
this indicator is turned on when the  
bidet power is turned on.  
this indicator is turned off when bidet eco  
mode is activated.  
2
1
remote control signal  
receiver  
this receives the signals  
from the remote control.  
5
3
eco mode indicator  
if you activate the eco function, this  
indicator is turned on when eco mode  
starts.  
seat temperature indicator  
this indicator represents the seat  
temperature.  
4
Indicator on - L/M/H  
Indicator off - OFF  
this indicator is turned off when bidet eco  
mode is activated.  
control panel  
‘Power’ button  
‘rear cleansing’ button  
2
1
turns the product on/off.  
selects the rear cleansing function.  
Press and hold the button for more than  
2 seconds when you turn it off.  
if the ‘Power’ button is pressed while the front, rear  
cleansing function is operating, the cleansing function  
is stopped and the bidet changes to standby mode.  
the nozzle cleaning’ button  
3
cleans the nozzle. if you press ‘nozzle cleaning’ button, the nozzle is extended fully,  
and you can clean it conveniently.  
12  
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cHeckIng tHe controL PaneL  
display / control panel  
display  
control panel  
remote control  
signal transmitter  
1
‘rear’ button  
‘front’ button  
1
2
3
‘stop’ button  
4
‘dry’ button  
5
6
‘move’ button  
water Pressure/dry  
temp.’ button  
7
‘nozzle Position’  
button  
water temp.’ indicator  
2
‘seat temp.’ indicator  
3
8
9
wide’ button  
4
wideindicator  
water temp.’ button  
‘seat temp.’ button  
10  
11 ‘sterilize’ button  
12  
‘deodorize’ button  
BA13-B  
For the BA13-AR/AE, the ‘Wide’, ‘Sterilize’ and  
‘deodorizeare excluded.  
13  
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cHeckIng tHe controL PaneL  
display  
‘Water temp.’ indicator  
2
whenever the water temp.’ button is  
pressed, the temperature control indicator  
cycles through the following order:  
L(Blue) M(Pink) H(Red) off.  
1
remote control signal transmitter  
transmits the signal when a remote control  
button is pressed.  
3
4
‘seat temp.’ indicator  
‘Wide’ indicator  
whenever the ‘seat temp.’ button is  
pressed, the temperature control indicator  
cycles through the following options:  
L(Blue) M(Pink) H(Red)Off.  
whenever the wide’ button is pressed,  
the indicator cycles through the following  
options: Straight line (Blue) Level1(Pink)  
Level2(Red).  
※ For the BA13-BR/BE only  
control panel  
1
2
4
‘rear’ button  
‘front’ button  
use this button to use the rear cleansing  
function.  
use this button to use the front cleansing  
function for women.  
3
‘stop’ button  
‘dry’ button  
all currently operating functions will stop.  
use this button to use the drying  
function. it helps the drying process after  
using the rear cleansing/front cleansing  
function.  
5
6
‘Move’ button  
‘Water Pressure/dry temp.’ button  
you can control the water pressure  
use this button to use the move function.  
if you press the ‘move’ button, as the  
nozzle is moved back and forth while  
you operate the rear cleansing/front  
cleansing function, you can clean a  
wider area.  
in 3 levels (L  
dryer temperature in 4 levels (L  
OFF) using the Water ‘Pressure/Dry  
temp.’ button.  
m
H) and control the air  
m
H
you can control the water pressure when  
operating the rear cleansing/front cleansing  
functions and control the air dryer temperature  
when operating the drying function.  
7
8
nozzle Position’ button  
‘Wide’ button  
use this button to control the nozzle  
position during the rear cleansing/front  
cleansing operation. you can move  
the nozzle in 5 levels using the ‘nozzle  
Position’ button.  
use this button to control the water  
ejection range when using the cleansing  
function. you can select the angle of the  
water in 3 levels using the wide function  
button (Straight Line level 1 Level 2).  
whenever this button is pressed, the  
wide function indicator turns a different  
color.  
9
‘Water temp.’ button  
use this button to control the water  
temperature. whenever the water  
temp.’ button is pressed, you can control  
※ For the BA13-BR/BE only  
10  
‘seat temp.’ button  
use this button to control the seat  
temperature. whenever the ‘seat temp.’  
button is pressed. you can control the  
the water temperature in 4 levels (L  
Off).  
m
H
seat temperature in 4 levels (L  
Off).  
m
H
11  
‘sterilization’ button  
use this button to perform the  
12  
‘deodorization’ button  
sterilization function. sterilizing water is  
ejected for 30 seconds to sterilize and  
clean the nozzle.  
use this button to perform the  
deodorization function. when you press  
this button, the deodorization function is  
performed for approximately 1 minute.  
※ For the BA13-BR/BE only  
※ For the BA13-BR/BE only  
14  
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usIng your BIdet  
using the rear nozzle  
using the rear nozzle  
1. sit down on the seat and press the ‘rear cleansing’ button on the operation part.  
2. self-cleaning for the rear cleansing nozzle is performed, removing the cold water remaining  
inside the nozzle before the water stream is ejected so that the water can be set to a desired  
temperature for cleansing.  
the cleansing water ejection time may be delayed while the above functions are performed.  
tips  
3. the cleansing water is ejected for approximately 1 minute and then stops automatically.  
4. self-cleaning for rear cleansing nozzle is performed for approximately 5 seconds after rear  
cleansing. then the nozzle retracts itself.  
5. you can adjust the nozzle position by pressing the nozzle Position’ button.  
6. you can adjust the water ejection angle by pressing the ‘Wide’ button (for the Ba13-Br/Be  
only).  
if the ‘rear cleansing’ button is pressed again during the cleansing operation, the rear  
cleansing function operates for another 1 minute.  
tips  
while cleansing, users can adjust the water temperature, water pressure, and nozzle  
position according to their preferences.  
you can not increase the water pressure level higher than level 2 if your area is in the  
following conditions.  
- Main water supply temperature under 10 ℃ and rated power source under 110 V~.  
if the seat sensor does not detect a human body, the bidet will not work.  
Moving  
Press the ‘Move’ button on the operation part.  
- The nozzle moves back and forth, providing a wider range of cleansing.  
this will operate for as long as the rear cleansing function continues.  
you can control the nozzle position by pressing the ‘nozzle Position’ button.  
to stop the move function, press the ‘move’ button once again.  
drying  
Press the ‘dry’ button on the operation part.  
- Warm air is emitted for approximately 2 minutes.  
if you wipe off the water lightly before turning on the air dryer, drying will finish faster.  
you can control the air temperature by pressing the ‘dry temp.’ button.  
if you press the ‘dry’ button again during the operation, additional drying starts for another 2 minutes.  
if you press the ‘dry’ button while cleansing, cleansing is stopped and drying starts immediately.  
stopping  
to stop the current operation, press the ‘stop’ button.  
- This stops all currently operating functions.  
the drying function stops 2 seconds after the ‘stop’ button is pressed.  
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usIng your BIdet  
using the front nozzle  
using the front nozzle  
1. sit down on the seat and press the ‘front cleansing’ button on the operation part.  
2. self-cleaning for the front cleansing nozzle is performed, removing the cold water remaining  
inside the nozzle before the water stream is ejected so that the water can be set to a desired  
temperature for cleansing.  
the cleansing water ejection time may be delayed while the above functions are performed.  
tips  
3. the cleansing water is ejected for approximately 1 minute and then stops automatically.  
4. self-cleaning for rear cleansing nozzle is performed for approximately 5 seconds after front  
cleansing. then the nozzle retracts itself.  
5. you can adjust the nozzle position by pressing the nozzle Position’ button.  
6. you can adjust the water ejection angle by pressing the ‘Wide’ button (for the Ba13-Br/Be  
only).  
if the ‘front cleansing’ button is pressed again during the cleansing operation, the front  
cleansing function operates for another 1 minute.  
tips  
while cleansing, users can adjust the water temperature, water pressure, and nozzle  
position according to their preferences.  
you can not increase the water pressure level higher than level 2 if your area is in the  
following conditions.  
- Main water supply temperature under 10 ℃ and rated power source under 110 V~ .  
if the seat sensor does not detect a human body, the bidet will not work.  
Moving  
Press the ‘Move’ button on the operation part.  
- The nozzle moves back and forth, providing a wider range of cleansing.  
this will operate for as long as the front cleansing function continues.  
you can control the nozzle position by pressing the ‘nozzle Position’ button.  
to stop the move function, press the ‘move’ button once again.  
drying  
Press the ‘dry’ button on the operation part.  
- Warm air is emitted for approximately 2 minutes.  
if you wipe off the water lightly before turning on the air dryer, drying will finish faster.  
you can control the air temperature by pressing the ‘dry temp.’ button.  
if you press the ‘dry’ button again during the operation, additional drying starts for another 2 minutes.  
if you press the ‘dry’ button while cleansing, cleansing is stopped and drying starts immediately.  
stopping  
to stop the current operation, press the ‘stop’ button.  
- This stops all currently operating functions.  
the drying function stops 2 seconds after the ‘stop’ button is pressed.  
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InstaLLIng your BIdet  
removing existing toilet seat  
1. remove the existing toilet seat and seat cover by removing the fixing  
nuts.  
2
1
Keep the removed toilet seat in a shaded location to prevent it from being damaged.  
tips  
Installing the product  
as the bidet should be installed on the toilet, ensure that water is not splashed onto  
the bidet.  
there may be some water remaining inside the filter which was used to test the product  
during the inspection process at the factory. this does not mean that the product was  
previously used.  
tips  
cold main water supply  
make sure that the bidet is connected to the cold water pipe.  
caution  
(If the product is connected to the hot water pipe, this may damage the filter and hose).  
1. turn off the main water supply valve and separate the existing water  
tank hose .  
2
1
2. connect the rubber packing, t-shaped connector, and water tank hose in  
this order to the existing water pipe. Please connect the bidet hose to the  
t-shaped connector.  
Please ensure that the rubber packing is inserted between the water pipe and  
the T-shaped connector.  
Firmly tighten the nuts below and on top of the T-shaped connector all the way  
to the end in a clockwise direction.  
17  
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InstaLLIng your BIdet  
Installing the product  
3. Place the fixing slider over the installation plate on the toilet, insert the  
fixing bolts, and fasten the nuts so that the installation plate is fixed.  
4. align the back of the bidet to the installation plate and push the bidet  
backwards while pressing the button to the left of the bidet. (Hold the bidet  
with both hands and push it backwards until it clicks into place).  
check if the bidet moves to the left or right. if it moves, fasten the fixing nuts  
again.  
5. connect the bidet hose to the side of the bidet.  
make sure that the bidet hose is firmly connected. if the main water supply valve  
is opened when the hose is not connected properly, the bidet hose may become  
separated and cause water to splash, resulting in injury.  
take care that the bidet hose is not excessively bent by twisting it.  
6. open the main water supply valve.  
7. connect the power cord to the electrical outlet.  
make sure to use a grounded electrical outlet. in the case of a short  
circuit, grounding prevents electric shock or injury.  
make sure to use a dedicated electrical outlet with grounding  
terminals.  
caution  
if using an extension cord is unavoidable, use one with grounding  
terminals for 120 V~ / 60 Hz or higher.  
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InstaLLIng your BIdet  
Installing the remote control wall mount  
make sure to install the remote control wall mount on the wall using the supplied screws.  
failing to do so may result in the product falling and being damaged.  
if the bathroom has 3 sides in a black or similar color, use the remote control while fixing  
it to the wall holder.  
tips  
failing to do so may result in the product not working properly due to the remote control  
signal reception ratio being too low.  
1. Place the remote control wall mount over the required position on  
the wall and mark the 2 points for the anchors on the wall.  
2. drill 2 holes with a depth of approximately 35 mm at the marked points.  
use a drill bit with a diameter of 6.5 mm.  
3. Insert the anchors into the holes and push them all the way in.  
4. remove the 2 pieces of protective film from the back of the remote  
control wall mount, and attach the mount to the wall aligning the holes  
with the anchors in the wall.  
5. Place the remote control into the mount as shown by the figure.  
19  
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cLeanIng and MaIntaInIng your BIdet  
cleaning the nozzles  
if excessive force is exerted on the nozzles when cleaning them, the nozzles may no  
longer work properly or break. Hold the nozzles lightly when cleaning them.  
When cleaning the nozzles, Nozzle cleaning water is emitted. (However, when main  
tips  
water supply is not supplied (main water supply stop status), no nozzle cleaning water is  
emitted and only the nozzle is extended).  
1. Press the nozzle cleaning’ button on the operation part to the right of the  
bidet.  
- Nozzle cleaning water is sprayed and the front nozzle is fully extended.  
- Clean the front nozzle.  
2. Press the nozzle cleaning’ button on the operation part again.  
- Nozzle cleaning water is sprayed, the front nozzle retracts itself, and rear nozzle  
is extended fully.  
- Clean the rear nozzle.  
3. If you press the ‘Power’ button or the nozzle cleaning’ button on the operation  
part again after cleaning the nozzles, nozzle cleaning water is sprayed, and the  
rear nozzle retracts itself.  
- If no button is pressed for 2 minutes after the nozzle cleaning starts, the nozzle  
retracts itself automatically.  
cleaning the product body  
apply a neutral detergent to a soft cloth or sponge and clean the product.  
- Failing to do so may result in deformation or product damage.  
do not use thinner or benzene.  
do not clean the product using a coarse scrub or abrasive detergent.  
tips  
20  
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cLeanIng and MaIntaInIng your BIdet  
removing the product  
1. unplug the power cord from the electrical outlet.  
2. close the main water supply valve.  
3. Pull the product forwards by holding both sides of the product while  
pressing the button at the bottom left of the product, to separate  
the product from the installation plate.  
unplug the product if it will not be used for a long time.  
tips  
4. remove the drain plug at the back of the bidet by turning it  
counterclockwise by 90 degrees and then pulling it forwards so that  
the water in the hot water tank is drained into the toilet.  
2
1
Cleaning the MESH filter  
1. separate the product from the installation plate.  
- Refer to Removing the product (1~3).  
2. remove the MesH filter at the bottom left of the product.  
- Remove the MESH filter by turning it with a ‘+’ screw driver.  
21  
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cLeanIng and MaIntaInIng your BIdet  
Cleaning the MESH filter  
3. clean the MesH filter by shaking it under flowing water.  
- Removing foreign substances from the MESH filter with a toothbrush is more  
effective.  
- Do not clean the MESH filter excessively, as it may damage the MESH.  
4. reinstall the cleaned MesH filter into the product.  
- Check that the MESH filter is installed correctly.  
- If you open the main water supply valve when the MESH filter is not  
completely installed, water leakage may occur.  
when not using the product for a long period of time,  
clean the filter before using the product again.  
the filter cleaning interval may differ depending on the  
tips  
water quality.  
22  
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sPecIfIcatIons  
Product name  
model no.  
coway bidet  
BA13-AR/AE/BR/BE  
standard power voltage  
Power consumption  
supply water pressure  
120 V~ 60 Hz  
1 200 w  
0.11 MPa - 0.68 MPa  
BA13-AR/BR  
dimensions  
382 mm (Width) × 493 mm (Depth) × 144 mm (Height)  
382 mm (Width) × 528 mm (Depth) × 144 mm (Height)  
6 kg - 6.5 kg  
BA13-AE/BE  
weight  
rear cleansing  
front cleansing  
standard time  
Maximum 0.5 L/min, automatic nozzle self-cleaning function  
Maximum 0.5 L/min, automatic nozzle self-cleaning function  
rear cleansing 1 minute, front cleansing 1 minute, drying 2 minutes  
3 levels micom control  
warm water  
cleansing  
water pressure control  
device  
warm water temperature control  
Power consumption by heater  
4 levels (Off : Room temperature, L : 31.5 ℃, M : 34.5 ℃, H : 37.5 ℃)  
1 250 w  
bimetal, temperature sensor,  
safety devices  
temperature fuse (overheating prevention), micro switch  
warm air temperature control  
standard time  
4 levels (Off : Room temperature, L, M, H)  
drying for 2 minutes  
air dryer  
device  
Power consumption by heater  
safety devices  
180 w  
Bimetal, temperature fuse (overheating prevention)  
4 levels (Off : Room temperature, L : 31 ℃, M : 34 ℃, H : 37 ℃)  
60 w  
seat temperature control  
Heated seat Power consumption by heater  
safety devices  
Bimetal, temperature fuse (overheating prevention)  
25.2 mm (Length) × 19.8 mm (Ø)  
MESH filter  
Specifications  
T-shaped connector, Bidet hose, Installation plate, 2 fixing screws,  
2 fixing rubbers, 2 fixing washers, 2 fixing nuts, 2 fixing sliders, 2 screws,  
2 anchors, 3 batteries (AAA), Remote control wall mount  
installation parts  
Instant warm water system, AIR+water stream, MESH filter,  
eco mode, stainless steel twin nozzle  
other functions  
(The Wide, Deodorization and Sterilization functions are supported  
for the BA13-BR/BE only)  
operating temperature  
0 ℃ - 40 ℃  
Manufacturer: Woongjin Cuchen Co., Ltd.  
the specifications are subject to change without prior notice for reasons of improving the product  
performance.  
23  
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trouBLesHootIng  
the bidet may operate abnormally due to minor causes not because of a product malfunction but  
because the user is unfamiliar with using the product. in such a case, problems can be easily solved  
even without the help of the service center by checking the following. if you cannot solve the problem  
after checking the following items, please call the service center.  
ProBLeM  
soLutIon  
• Make sure the bidet is plugged in.  
• Check if there was a power failure.  
• Check if the remote control batteries are flat. Replace them if necessary.  
the product is not  
working.  
• Make sure the water valve is opened.  
no water is ejected.  
• Clean foreign material from the nozzle outlet holes using a toothbrush.  
• Make sure the water supply is running.  
• Make sure that the water pressure is not too low.  
• Clean foreign material from the nozzle outlet hole using a toothbrush.  
• Remove, clean and then reinstall the filter (refer to p.21)  
the water pressure is  
weak.  
• Make sure that the seat and water temperature control buttons are set to the ‘ON’  
status. Please adjust the setting to the correct temperature by pressing the seat  
temperatre button or the water temperature button.  
• This bidet has a bimetal as one of safety device for water heater. The safety device  
may cycle ‘off’ if temperature exceeds over normal level. in the event of the safety  
device operation, the bidet do not work and show error message until the appliance  
cool down and then the bimetal will automatically reset. if the error message shows  
up, you can restart the bidet by pressing any button of remote control.  
the seat or the water  
is not warm.  
• During the drying operation. Adjust the temperature by pressing the air dryer  
temperature control button.  
the air from the air  
dryer is cold.  
• If water is leaking from the T-shaped connector, make sure that the rubber packing  
is inserted into the T-shaped connector, and firmly tighten the nut again.  
• If water is leaking from the bidet hose connection, make sure that the bidet hose is  
connected completely.  
• If water is leaking from the filter, check if there is any foreign material between the  
filter and the product.  
water leaks from  
areas other than the  
nozzles.  
• In this case, install the filter completely or reinstall the filter after cleaning it.  
Check whether the filter is damaged. If the filter is damaged, call our service center.  
• The water that comes out between the nozzles after cleansing is for cleaning the  
nozzles, and is not a malfunction.  
• In some cases, water remaining around the nozzles may drip into the toilet. This is  
not a malfunction.  
water is emitted while  
the bidet is not in use.  
the bidet does  
not work when  
the buttons on the  
operation part are  
pressed.  
• If the seat sensor cannot detect that you are seated because you are too far away,  
functions do not work.  
when bidet eco mode is set, you may feel that the seat is relatively cold when taking a  
seat. if bidet eco mode is cancelled, the last set temperature is maintained.  
for cancelling bidet eco mode, see page 11.  
tips  
if the bidet or remote control is flooded, it may cause a malfunction or other problem.  
24  
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Warranty card or Warranty Letter  
one year LIMIted Warranty  
BIdet Ba13-ar/ae/Br/Be (‘Product’)  
Model:  
serial number:  
customer name:  
date of Purchase:  
(‘oWner’)  
What this Warranty covers:  
Limitations and exclusions:  
commencing with the date of purchase of the  
Product and continuing for a period of one year,  
if manufacturing defects in the Product cause the  
Product to not operate properly for its intended  
use, then subject to the exclusions, conditions, and  
limitations contained herein, coway at its sole  
to tHe eXtent Permitted by aPPlicable  
law, coway disclaims any otHer  
warranty eXPress or imPlied, tHan tHat  
PROVIDED FOR HEREIN. THIS WARRANTY  
is in lieu of and eXcludes all otHer  
warranties, guarantees, conditions  
and rePresentations, eXPress or  
imPlied, oral or written, statutory  
or otHerwise, including but not  
option will repair or replace the Product.  
decisions as to the extent of repair or replacement  
required will be made solely by COWAY.  
limited to any imPlied conditions or  
warranties as to tHe mercHantability  
or fitness for a Particular PurPose  
of tHe coway Product. some states  
do not allow limitations on How  
the remedy under this warranty is available only for  
that portion of the Product exhibiting defects at the  
time of the warranty claim. the replacement Product  
as well as any remaining original Product will be  
warranted only for the original one year warranty  
period. this limited warranty applies only to Product  
used for an application specified by coway for  
the Product and applied in strict accordance with  
coway published specifications in effect at the  
time of application. if Product is used for  
otHer tHan its intended PurPose, it  
is sold as is and witHout any eXPress  
or imPlied warranties, including of  
mercHantability or fitness for a  
long an imPlied warranty lasts, so  
THE ABOVE LIMITATION MAY NOT APPLY TO  
you. coway does not autHoriZe any  
PERSON INCLUDING ITS REPRESENTATIVES,  
TO MAKE ANY REPRESENTATION OR TO  
offer any warranty, condition or  
guaranty in resPect of tHe Product  
otHer tHan tHis warranty. tHis limited  
warranty sHall be tHe owner’s sole  
AND EXCLUSIVE REMEDY AGAINST COWAY  
and coway sHall not be liable for any  
conseQuential, eXemPlary, sPecial,  
incidental or otHer damages including,  
but not limited to, loss of Profits, and  
loss of use. incidental, conseQuential  
and eXemPlary damages sHall not  
BE RECOVERABLE EVEN IF THE REMEDIES  
OR THE ACTIONS PROVIDED FOR IN THIS  
warranty fail of tHeir essential  
Particular PurPose.  
What this Warranty does not cover:  
this warranty warrants that the Product will be free  
from manufacturing defects which affect the ability  
of the Product to operate for its intended use; it is  
not a warranty that the Product will never require  
repairs or to undertake responsibilities, liabilities or  
obligations other than those specifically identified in  
the preceding section.  
PurPose. some states do not allow tHe  
eXclusion or limitation of incidental or  
CONSEQUENTIAL DAMAGES, SO THE ABOVE  
limitation or eXclusion may not aPPly  
to you. coway sHall not be liable for  
any damages wHicH are based uPon  
negligence, breacH of warranty, strict  
liability or any otHer legal tHeory  
OF LIABILITY OTHER THAN THE EXCLUSIVE  
liability set fortH in tHis warranty.  
coway is not responsible or liable for personal  
injury or property damage of any kind, even if  
arising from a breach of this warranty.  
25  
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Limitations on Implied Warranties:  
Waiver:  
any implied warranty of merchantability or fitness for  
a particular purpose or use, shall be limited to the  
coway’s failure at any time to enforce or rely upon  
any of the terms or conditions stated herein shall not  
duration of the foregoing express written warranty.  
conditions of Warranty:  
be construed to be a waiver of its rights hereunder.  
obtaining Warranty service and oWner’s  
duties:  
coway’s continuing liability under this warranty is  
if the Product fails to operate for its intended  
purpose, then notify COWAY at (852)2334-5660,  
within 48 hours or within the next business day after  
discovery of any defect in the Product. the owner  
must give written notice to coway no later than thirty  
(30) days after a defect is discovered or should by  
reasonable diligence have been discovered. claims  
under this Warranty will require proof of purchase by  
the owner.  
conditioned upon the following:  
a) The defect or damage is not caused by or is the  
result of : abnormal use or conditions; improper  
storage, unauthorized modifications or repair;  
misuse, neglect, accident, alteration, improper  
installation or other acts that are not the fault  
of coway or the manufacturer of the product  
or that are not covered by the manufacturers  
warranty;  
coway is not responsible for any claims without  
such proof of purchase. should the alleged failure  
or the remedy sought by the owner lie outside the  
scope of this warranty, owner agrees to promptly  
reimburse coway for the cost of any investigation  
requested by OWNER, including remedy costs, plus  
a coway administrative fee.  
b) The Product has not been altered, modified  
or repaired without prior written approval of  
coway;  
c) The OWNER has notified COWAY in writing  
of any failure of the Product covered by this  
Warranty within thirty (30) days following such  
failure;  
d) There has been no misuse, abuse or  
negligence with respect to the Product on the  
part of the owner.  
26  
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1210964  
001  
Made in Korea www.coway.com  
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