Cortelco Telephone ez TOUCH User Manual

OWNER’S  
INSTRUCTIONMANUAL  
MULTI-FEATURE TELEPHONE  
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TABLE OF CONTENTS  
IMPORTANT SAFETY INSTRUCTIONS............................................................. 2  
TELEPHONE USAGE ............................................................................................ 4  
SETUP/INSTALLATION ................................................................................ 4  
WALL MOUNT INSTRUCTIONS................................................................... 5  
TELEPHONE PART IDENTIFICATION ................................................................ 6  
TELEPHONE FEATURES..................................................................................... 7  
PULSE AND TONE DIALING ........................................................................ 7  
RECEIVING A PHONE CALL ....................................................................... 7  
PLACING A PHONE CALL........................................................................... 7  
REDIAL BUTTON ......................................................................................... 7  
BRAILLE CHARACTERS ............................................................................. 7  
VISUAL RING INDICATOR........................................................................... 7  
DATAPORT ................................................................................................. 7  
FLASH BUTTON .......................................................................................... 8  
RINGER VOLUME CONTROL ...................................................................... 8  
HANDSET VOLUME CONTROL................................................................... 8  
STORE BUTTON ........................................................................................... 8  
MEMO BUTTON ........................................................................................... 8  
ONE-TOUCH PHOTOMEMORY.................................................................... 8  
TWO-TOUCH MEMORY ............................................................................... 8  
ERASING NUMBERS IN MEMORY .............................................................. 8  
TELEPHONE SERVICE PROBLEMS ................................................................... 9  
MAINTENANCE INFORMATION ......................................................................... 9  
TELEPHONE REPAIR ........................................................................................ 10  
FCC INFORMATION ......................................................................................... 10  
INDEX  
............................................................................................................. 12  
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IMPORTANTSAFETYINSTRUCTIONS  
Always follow basic safety precautions when using your telephone equip-  
ment to reduce the risk of fire, electrical shock, and injury.  
1.  
2.  
3.  
ReadandunderstandallinstructionsintheOwner’sInstructionManual.  
Read all warnings and follow all instructions marked on the product.  
Unplug this product from the wall outlet before cleaning. Use a damp  
cloth for cleaning. Do not use liquid or aerosol cleaners.  
4.  
Do not use the telephone near water. For example, do not use near a  
bathtub, wash bowl, kitchen sink, laundry tub, swimming pool, or in a wet  
basement.  
5.  
6.  
Donotplacethisproductonanunstablecartorstand.Theproductmay  
fall causing serious damage to the product.  
Useonlythetypepowersourceindicatedonthelabel.Ifyouarenotsure  
of the type power supply to your home, consult your dealer or local power  
company.  
7.  
8.  
Do not place any objects on the telephone line cord. Do not locate the  
telephone where the line cord will be walked on.  
Do not block or cover ventilation slots and openings in the bottom of  
the telephone. The openings should never be blocked by placing the  
telephone on a bed, sofa, rug, or other similar surfaces. The telephone  
should never be placed near or over a radiator or heat register. The  
telephone should never be placed in a built-in installation unless proper  
ventilation is provided.  
9.  
Neverspillliquidonthetelephoneorpushobjectsofanykindthrough  
ventilation slots. Liquid or objects may touch dangerous voltage points  
or short out parts that could result in a risk of fire or electrical shock.  
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2
10.  
11.  
12.  
Do not disassemble this product. Opening or removing covers may  
expose you to dangerous voltages or other risks. Incorrect reassembly  
can cause electrical shock when the product is subsequently used.  
Do not overload outlets and extension cords. Some telephones  
require AC power from an outlet. Overloading the outlets can result in  
the risk of fire or electric shock.  
Avoidusingatelephoneduringalocalthunderstorm. Theremaybea  
remote risk of electrical shock from lightning.  
13.  
14.  
Do not use a telephone to report a gas leak in the vicinity of the leak.  
Unplug the telephone from the wall outlet and refer servicing to  
qualified service personnel under the following conditions:  
When the line cord is frayed or plugs damaged.  
If liquid has been spilled into the telephone.  
If the telephone has been exposed to rain or water.  
If the telephone does not operate properly by following the operating  
instructions. (Adjust only those controls covered by the operating  
instructions. Improper adjustment of other controls may result in  
damage and will often require extensive work by a qualified  
technician to restore the product to normal operation.)  
If the telephone has been dropped or the housing damaged.  
If the telephone exhibits distinct change in performance.  
SAVETHESE INSTRUCTIONS  
15-101-613  
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3
TELEPHONE USAGE  
SET UP/INSTALLATION  
1. Connect the telephone line cord.  
a. To connect without an answering machine.  
Use the new line cord to connect the PHONE jack of your new phone  
to the modular wall jack.  
b. To connect with an existing answering machine.  
Use the existing line cord supplied to connect the LINE jack of your answering  
machine to the wall modular line jack.  
Use the new line cord supplied to connect the telephone’s jack of your new  
phone to the PHONE jack of your answering machine.  
Set your answering machine to answer the phone after 2 or more rings.  
2. Follow the procedure “Unit Setup” to set up your unit.  
3. Place the unit on a flat table or mount it on a wall. If you desire to place it on a wall,  
use the wall mount bracket and short line cord supplied to accomplish the wall  
mounting.  
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4
WALLMOUNT INSTRUCTIONS  
Before mounting, select a wall with sufficient strength. Install wall mount bracket in  
wall mount position. Connect the line cord. See Step 1 on preceding page for  
specific instructions. Push out the handset hook and reattach in opposite direction  
for the wall mount position, plug the coiled cord into the handset, and then plug the  
other end of the cord into the base. Place the handset on the base.  
Desk Top Position  
Wall Mount Position  
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5
TELEPHONE PART IDENTIFICATION  
1
2
3
4
5
6
One Touch PHOTOMemory  
Dial Keys With Braille  
Handset Volume Control  
Visual Ring Indicator  
Redial Button  
7
8
Memo Button  
Store Button  
9
Ringer Volume Control  
Handset Cord Jack  
Telephone Line Jack  
Pulse/Tone Switch  
10  
11  
12  
Flash Button  
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6
TELEPHONE FEATURES  
PULSEANDTONEDIALING  
1. If your telephone line accepts a touch-tone dialing, set the PULSE/TONE  
switch to the Tone position.  
2. If your telephone line requires a rotary (pulse) dialing, set the PULSE/TONE  
switch to the Pulse position.  
3. If you are unsure which system you have, set the switch to the TONE position. Lift  
the handset. When you get a dial tone, dial a telephone number. If the dial tone  
continues, move the switch to PULSE, and then dial the telephone number again.  
RECEIVING A PHONE CALL  
1. Be sure the RINGER switch is set to the HI or LOW position.  
2. When the phone rings, lift the handset.  
3. Set the Ringer switch to the OFF position when you do not want to be interrupted  
by the phone ringing. Remember to set the Ringer switch back to Hi or Low when  
you want to receive calls again.  
PLACING A PHONE CALL  
1. Lift the handset and wait for a dial tone.  
2. Dial the telephone number you wish to call.  
REDIALBUTTON  
1. If the number you dialed is busy, or you want to call the last number dialed again,  
lift the handset, or press and release the hookswitch for a new dial tone.  
2. Press REDIAL.  
3. The last number called will automatically be redialed.  
BRAILLERAISEDCHARACTERS  
The braille raised characters on each key are a very important feature for the visually  
impaired.  
VISUALRING INDICATOR  
The Indicator flashes when you have an incoming call.  
DATAPORT  
This is a connection which is in parallel with the telephone line. It allows the connection  
of a device such as a modem, Caller ID, or an answering machine.  
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7
FLASHBUTTON  
If you have Call Waiting service, you can alternate the Call Waiting function per the  
following instructions.  
1. While having a conversation, another party calls and you hear a tone.  
2. Press the FLASH button once and release. The first conversation is placed on hold  
and the second call can be answered.  
3. Press FLASH button again and release. The first caller can be spoken to again and  
the second call is placed on hold.  
RINGERVOLUMECONTROL  
The Ringer Volume switch allows you to turn the telephone ringer Off, or to set it to ring  
at Lo or Hi volume. You can dial or answer calls with the ringer off. Other telephones  
in your home will still ring; they are not affected by the switch.  
HANDSETVOLUMECONTROL  
This allows you to adjust the voice of the incoming call for your best listening level using  
the volume control switch on the side of your telephone.  
STOREBUTTON  
To store a number in memory, lift the handset and press the STORE button. Dial the  
number you wish to store and press the STORE button again. Next press the selected  
memory location button. The ezTouch telephone can store 13 different telephone num-  
bers, each up to 16 digits long. To store a “Pause” in memory, use the “Redial” button.  
MEMOBUTTON  
The MEMO button is used to dial stored numbers. To access this feature lift the handset,  
press the MEMO button and select the desired memory location (0-9). The stored  
number will be dialed automatically.  
Note: The MEMO button is not used with One-Touch PHOTOMemory Dialing.  
ONE-TOUCHPHOTOMEMORY  
Allows you to store 3 numbers in our one-touch memory buttons. Simply place your  
favorite persons photo in the button faceplate.  
TWO-TOUCH MEMORY  
Ten telephone numbers can be stored in standard speed dialing locations. You can dial  
any of these numbers by pressing memo and then the desired memory location (0-9).  
ERASINGNUMBERSINMEMORYLOCATIONS  
To remove a number from a memory location, lift the handset, press the STORE button  
and select the desired memory location that you wish to clear.  
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8
TELEPHONESERVICEPROBLEMS  
If you have any problems with your telephone equipment service, determine  
if the problem is with your unit or the telephone company lines. BEFORE CALLING THE  
TELEPHONE COMPANY, be aware that they may charge you for a service call if the  
problem is caused by your telephone equipment.  
TROUBLESHOOTING  
PHONEDOESNOTRING  
1. HI/LOW/OFF ringer switch is set to OFF position  
2. Line cord is disconnected at telephone outlet or at telephone end.  
3. Phone is OFF HOOK. Make certain the hookswitch is depressed when the handset  
is in the cradle.  
NODIALTONE  
Wire is disconnected at telephone jack or at wall jack. Test the telephone in a different  
wall jack. If it works, the first jack may be defective.  
HAVE DIALTONE BUT CANNOT DIAL OUT  
Check if the PULSE/TONE switch is at the correct position.  
REDIALBUTTONDOESNOTFUNCTION  
The telephone may have been momentarily disconnected from the telephone jack.  
MAINTENANCEINFORMATION  
Treat your telephone equipment with care for trouble-free performance. Avoid  
dropping the handset. Carefully place the handset on-hook after use.  
Avoid putting near heating appliances and devices that generate electrical noise (for  
example, motors and florescent lamps).  
Clean your telephone equipment with a damp cloth. Stains may be removed with  
a mild soap. Do not use liquid or aerosol detergents or cleaning agents.  
Do not expose to direct sunlight or moisture  
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9
TELEPHONEREPAIR  
DO NOTATTEMPT TO REPAIR THIS PRODUCT YOURSELF. Telephones manufac-  
tured by CORTELCO must be returned to us for repair.  
You can return your telephone to CORTELCO for repair or replacement in  
accordance with our LIMITED WARRANTY.  
CORTELCO warrants THIS PRODUCT against defects in material and workmanship  
in accordance with our LIMITED WARRANTY. If your telephone is returned for  
repair, include a copy of your sales receipt containing the date-of-purchase. DO NOT  
INCLUDETHEORIGINALSALESRECEIPT.  
If date-of-purchase is not included, the factory date printed on the label on the  
bottom of your telephone will be used as the date-of-purchase. The factory date allows  
six months for distribution and sale of this product.  
If you return your telephone for repair, the warranty period is not extended. The  
original date-of-purchase continues to apply to your warranty.  
OUT-OF-WARRANTY REPAIR We will repair this product for a nominal fee after the  
LIMITED WARRANTY has expired if you send it to us in a complete and undamaged  
condition. The repaired telephone will be shipped to you C.O.D., freight collect.  
RETURN-FOR-REPAIR PACKAGING If you are returning a unit to us for repair, package  
it carefully, preferably in the original carton. Be sure to include your return address, a  
copy of the sales receipt showing date-of-purchase, and a note describing the problem  
you have with your Telephone. Shipping must be prepaid. If the telephone is in war-  
ranty, it will be repaired or replaced, at our option, at no cost to you, and it will be  
returned shipping prepaid.  
Ship your telephone (shipping prepaid) to:  
CORTELCO REPAIRCENTER  
1703 SAWYER ROAD  
CORINTH, MS38834  
FCC INFORMATION  
Part 68 is a Federal regulation which requires equipment to be tested and registered  
with the FCC prior to its connection to the network. This equipment complies with Part  
68 of FCC rules. On the bottom of the telephone is a label that contains, among other  
information, the FCC Registration Number and the Ringer Equivalence Number (REN) for  
this equipment. You must, upon request, provide this information to your telephone  
company.  
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10  
The Ringer Equivalence Number, which is used to determine the number of devices  
you may connect to your phone line, indicates the amount of power that your telephone  
draws from the telephone company line during ringing. If you have more than one  
telephone (or other terminal device) connected to the telephone company line, you  
should total the ringer equivalence numbers (REN s), and be sure that the total is not  
more than five. Your telephones may not ring if the total is more than five.Also, in some  
rural locations, your telephone may not ring if the REN total is more than three.  
RESTRICTIONS You must not connect your telephone to coin-operated lines or party  
lines.  
INSTALLATION This model telephone must be connected to the telephone company  
lines through a modular jack. The required USOC for the modular jack is RJ11C for desk  
mounting and RJ11W for wall mounting. The USOC number is printed on the label on the  
bottom of your telephone.  
HEARING-AID COMPATIBILITY The handset on your telephone will work with mag-  
netically-coupled hearing aids. You can use a hearing aid equipped with a T (Telephone)  
switch.  
IN CASE OF TROUBLE If your telephone should cause problems on the telephone line,  
the telephone company can temporarily disconnect your service. The telephone com-  
pany must then notify and allow you to correct the problem.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following  
two conditions: (1) this device may not cause harmful interference, and (2) this device  
must accept any interference received, including interference that may cause undes-  
ired operation.  
Warning: Changes or modifications to this unit not expressly approved by the party  
responsible for compliance could void the user’s authority to operate the equipment.  
Note: This equipment has been tested and found to comply with the limits for a CLASS  
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference in a residential installation.  
This equipment generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause harmful interference  
to radio communications. However, there is no guarantee that interference will not  
occur in a particular installation. If this equipment does cause harmful interference to  
radio or television reception, which can be determined by turning the equipment off and  
on, the user is encouraged to try to correct the interference by one or more of the  
following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced radio TV technician for help.  
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11  
INDEX  
A, B, C  
Q, R  
Adjusting Volume  
Braille Characters  
8
7
Receiving Calls  
Redial  
7
7
Repair  
Ringer Volume Control  
10  
8
D
Dialing Mode  
Data Port  
7
7
S
Safety  
Setup  
Store Button  
2
4
8
E, F, G, H  
FCC Information  
Features  
10  
7
Flash  
8
T
Erasing Memory  
Handset Volume  
8
8
Tone dialing  
Troubleshooting  
Two-Touch Memory  
7
9
8
I, J, K, L, M  
Maintenance  
Making Calls  
Memo Button  
9
7
8
U, V  
Visual Ringing Indicator  
7
W, X, Y, Z  
N, O, P  
One-Touch Memory 8  
Wall Mounting  
Warranty  
5
13  
Part Identification  
Placing Calls  
Pulse Dialing  
6
7
7
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12  
LIMITEDWARRANTY  
If you purchased this product new in the U.S. or Puerto Rico, CORTELCO warrants  
it against defects in material and workmanship for a period of one (1) year from the  
date of original purchase. This warranty is in lieu of all other express warranties.  
During the warranty period, CORTELCO agrees to repair or, at its option, replace  
the defective product, or any part of it without charge for parts or labor. This is your  
exclusive remedy. This warranty does not cover damage resulting from accident,  
misuse, abuse, improper installation or operation, lack of reasonable care, the affix-  
ing of any attachment not provided by CORTELCO with the product and loss of  
parts. The warranty is voided in the event any unauthorized person alters or repairs  
the unit.  
Telephone companies use different types of equipment and offer various types of  
services to customers. CORTELCO does not warrant that this product is  
compatible with the type of equipment of any particular phone company  
or the services provided by it.  
CORTELCODISCLAIMSANYIMPLIEDWARRANTY, INCLUDINGTHEWARRANTY  
OF MERCHANTABILITYANDTHE WARRANTYOF FITNESS FORAPARTICULAR  
PURPOSE,ASOFTHEDATEONEYEARFROMTHEORIGINALPURCHASEOFTHE  
PRODUCT. CORTELCOASSUMESNORESPONSIBILITYFORANYSPECIAL, INCI-  
DENTALORCONSEQUENTIALDAMAGES.  
THIS WARRANTY GIVES YOU SPECIFIC LEGALRIGHTS,AND YOU MAY HAVE  
OTHER RIGHTS WHICH VARYFROM STATETO STATE. SOME STATES DO NOT  
ALLOWTHE EXCLUSION OR LIMITATION OF SPECIAL, INCIDENTALOR CONSE-  
QUENTIALDAMAGES OR LIMITATIONS ON HOW LONGAN IMPLIED WARRANTY  
LASTS, SOTHEABOVEEXCLUSIONAND LIMITATION MAYNOTAPPLYTOYOU.  
If failure occurs and your telephone is in warranty, service shall be provided by  
returning it to CORTELCO - Repair Center, 1703 Sawyer Road, Corinth, Mis-  
sissippi 38834, shipping prepaid. The product will be repaired or replaced if  
examination by us determines the product to be defective. Telephones received  
damaged as a result of shipping will require you to file a claim with the carrier.  
2400-Rev.3  
EZTouch  
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