Corinex
VoIP USB Phone
User Guide
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Copyright
This document, as well as the software described in it, is furnished under
license and may be used or copied only in accordance with the terms of
the license. The content of this document is furnished for informational
use only, it is subject to change without notice, and it does not represent a
commitment on the part of Corinex Communications Corp.
Corinex Communications Corp. assumes no responsibility or liability for any
errors or inaccuracies that may appear in this document.
It is our policy to enhance our products as new technologies, hardware
components, software and firmware become available; therefore, the
information contained in this document is subject to change without
notice.
Some features, functions, and operations described in this document may
not be included and sold in certain countries due to government regulations
or marketing policies.
The use of the product or its features described in this document may be
restricted or regulated by law in some countries. If you are unsure which
restrictions or regulations apply, you should consult your regional Corinex
office or the authorized reseller.
1
Published by:
Corinex Communications Corp.
World Trade Center
404-999 Canada Place
Vancouver, B.C.
Canada V6C 3E2
Tel.: +1 604 692 0520
Fax: +1 604 694 0061
Corinex is a registered trademark of Corinex Communications Corp.
Microsoft, MS-DOS, MS, Windows are either registered trademarks or
trademarks of Microsoft Corporation in the U.S.A. and/or other countries.
All products or company names mentioned herein may be the trademarks
of their respective owners.
Copyright (c) 2001-2004 by Corinex Communications Corp.
2004-05-28 ver.1.0
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Quick start
Quick start
1. Connect the USB phone to the USB port of your computer
2. Start your voice communication software and set it up to use the
phone as the output/input device. You can use an existing service or
Corinex softphone that comes on the included CD.
3. You are ready to make calls over the Internet
2
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Content
Content
Copyright ............................................................................. 1
Content ................................................................................ 3
1
2
3
3.1.2 AddaVoice ................................................................................. 14
3.1.3 SIP Phone .................................................................................. 15
3
4
4.3.1 Display ...................................................................................... 24
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Introduction
1
Introduction
1.1 Overview
With Corinex VoIP USB Phone, users can make calls via the Internet and
save on long distance and international call costs. Installation is as easy
as plugging the phone into a USB port without the need of any drivers.
The phone is fully compatible with NetMeeting, Skype and other PC-based
softphone applications. The Corinex VoIP Phone comes in a streamlined
and fashionable design similar to a mobile phone with volume control
button and a built-in wall-mount accessory.
Free Corinex Softphone software is included on the installation CD that is
compatible with Windows 98SE/ME/2000/XP and supports the Windows
HID Driver. It supports free VoIP Internet services such as Addavoice, Free
World Dialup or SIPphone, and can be set up for working with any VoIP
service supporting the SIP protocol, for making PC-to-PC or PC-to-Phone
calls.
1.2 Package Content
4
When you receive your Corinex VoIP USB Phone, check to be sure that your
package contains:
• Corinex VoIP USB Phone with USB Cable
• Installation CD containing the Corinex Softphone software and this
manual
USB Phone Features
• Compatibility with NetMeeting, Skype, Hicall, PC-based softphone
software
• Volume control button
• Wall mount accessory
• Supports Windows 98SE/ME/2000/XP
Softphone Features
• Compliant with SIP protocol
• Supports multiple codecs for VoIP (low speed, high quality)
• Installation CD with the possibility of choosing from multiple service
providers (AddaVoice, Free World Dialup or SIPphone)
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• Can be set up to work with any VoIP service provider supporting the
SIP-protocol
• Direct communication with the Corinex VoIP USB Phone buttons
• Call log (outgoing, incoming and missed calls)
• Phonebook
• Different skins
• Customizable WAV ring tones
• Software updates and downloads available from www.corinex.com/
As we constantly innovate our products, it can happen that we have newer
versions of software tools and documentation than those included on the
installation CD. If you want to check (and download) the latest versions for
your Corinex product, go to http://www.corinex.com/support
1.3 System Requirements
• IBM compatible PC with a USB port
• Microsoft Windows 98SE/ME/2000/XP operating system
• DirectX 8.1 (or higher version)
5
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Using Corinex VoIP USB Phone
2
Using Corinex VoIP USB Phone
You can use the Corinex VoIP USB Phone in two ways:
1. As an audio input/output device in combination with common 3rd
party software supporting voice communication (read more in
chapter 2.2 and 2.3)
2. As the interface for controlling the Corinex Softphone software
included on the CD, which enables you to use VoIP services of different
providers (read more in chapter 3.)
The following picture shows the physical description of your USB phone:
7
Status LED
1
6
Volume control button
Earphone
6
4
3
Cancel key
(reject/terminate call)
Dial key (accept call)
2
Keypad
5
Microphone
8
USB Cable
Note: The functionality of the particular keys depends on the software
you are using with your USB phone.
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Using Corinex VoIP USB Phone
2.1 Hardware installation
This section outlines how to connect your Corinex VoIP USB Phone to your
computer. The installation is very simple, all you need to do is to connect
the phone’s cable to the USB port of your computer. The red status LED on
the phone will be on.
If you are connecting the USB Phone for the first time, Windows will detect
a new hardware device and install drivers. There is no need for any special
drivers, as the phone supports the Windows Human Device Interface and
USB Audio Device 1.0 standards.
Note: When installing the USB Phone under Windows 98SE/ME, you
will need to confirm a few dialogs displayed by the New hardware
installation wizard.
Please wait until the installation wizard completes. The phone is now ready
for using with the software of your choice. To start using the phone with
NetMeeting or Skype, please read the next chapter. If you want to use the
phone with the Corinex Softphone software (included on the CD) and the
VoIP service provider of your choice, proceed to chapter 3.
7
2.2 Using the USB phone with NetMeeting
After installing the hardware (chapter 2.1), you can use the Corinex VoIP
USB Phone with Microsoft NetMeeting. All you have to do is to set up
Netmeeting to use the USB phone as output/input device. Please follow the
steps below:
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1. Start NetMeeting and click on Tools -> Options. Then go to the tab
Audio.
8
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2. Click on Tuning Wizard. The following window will appear.
Click Next to continue to the next screen.
9
3. Here you can select the audio device for input/output. Please select
the K1000A device (USB Audio Device in Windows 98/2000) and
click Next.
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4. On the next two screens you can adjust volume for playback and
recording.
10
After this setting, click Next and finish the configuration wizard. The
NetMeeting software is now configured to use the USB Phone for
making and receiving voice calls.
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2.3 Using the USB phone with Skype
After installing the hardware (chapter 2.1), the USB phone can be used
do is to set up Skype to use the USB phone as output/input device. Please
start the Skype application and follow the steps below:
1. Click on File -> Options and go to the tab Hand/Headsets
11
2. On this screen, you can see three sound device settings. Please set
Audio in, Audio out and Ringing to the K1000A device (USB Audio
Device in Windows98/2000). Make sure that the checkbox Disable
Skype support for USB devices is unchecked.
Note: If you have another sound card in your computer, which is
connected to speakers, you can use it for ringing. In this case, you
can set the Ringing setting to your sound card. If you don’t have any
additional sound card, you can use the built-in PC speaker for ringing
with checking the option Ring PC Speaker.
3. Click Save to accept the changed configuration. Skype is now ready to
be used with the Corinex VoIP USB Phone.
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Using the USB phone with Corinex Softphone
3
Using the USB phone with Corinex
Softphone
The Corinex VoIP USB Phone comes with a CD including the Corinex
Softphone software which enables you to use VoIP services of different
providers. In order to use it, you have to sign up to a provider first and get
the access information necessary to start making phone calls. Please read
the following chapters to learn how to do it.
3.1 Using the phone with predefined free operators
For your convenience, the Corinex Softphone contains the settings for a
few predefined operators: Free World Dialup, AddaVoice and Sip Phone.
You can choose one of them and read in the next chapters how to sign up
to their VoIP service.
3.1.1 Free World Dialup
To sign up to this operator, open your Internet browser application and go
to the web site http://www.freeworlddialup.com
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To start the sign up process, click on the red button Get FWD! at the right
side. The following screen will apear:
Now click on the Sign up link. The next screen will ask for your personal
information.
13
Fill in the fields your personal information and continue with the Next
button. After this, your number and password will be sent to your e-mail
address. To start using the service you’ve just signed up to, please proceed
to chapter 3.2.
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3.1.2 AddaVoice
To sign up to this operator, open your Internet browser application and go
up.
14
Follow the steps on the screen to go through the sign-up process.
After submitting all necessary information, your number and password will
be sent to your e-mail. To start using the service you’ve just signed up to,
please proceed to chapter 3.2.
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Using the USB phone with Corinex Softphone
3.1.3 SIP Phone
To sign up to this operator, open your Internet browser application and
My SIPphone.
Now click on the link Sign up which is located at the middle of the text.
15
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The appropriate link to continue is located at the bottom of the web page.
Click on it (Click here).
A security alert may appear. To continue, click on the Yes button.
16
Then fill out the fields with your personal information and click on the
Register button.
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Your number and password will be sent to your e-mail address. To start
using the service you’ve just signed up to, please proceed to chapter 3.2
17
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Corinex VoIP USB Phone User Guide
Using the USB phone with Corinex Softphone
3.2 Software installation
In order to be able to use the Corinex VoIP USB Phone with VoIP services
from different operators, you have to install the Corinex Softphone client
first.
1. Insert the installation CD, it should start automatically. If not, start the
application by selecting My Computer, usually found on the desktop
or Laptop start up screen. Navigate to the CD drive, and double click
on the drive. The following screen should be displayed:
18
2. To read the documentation (this manual), choose Read
documentation.
3. Click on the Install Corinex Softphone to start the installation process.
The following screen appears:
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4. Click on Next. On the following screen, please read the copyright
notice.
Please click on I agree to confirm that you have read and understood the
copyright notice. Click on Next to continue to the next screen.
5. The next screen asks you where to install the Corinex Softphone.
19
Click Next to continue.
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6. Wait while the installer copies all the files to your harddrive and the
following information appears.
7. The installation guide creates a shorcut on your desktop.
Once the Corinex Softphone is installed on your computer, you have to
start it and make the initial settings described in the next chapter.
20
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4
Using the Corinex Softphone software
4.1 First start of the Corinex Softphone
When you start the Corinex Softphone for the first time, you will be asked
for initial configuration of your VoIP service so that the software is able to
connect to your VoIP provider.
21
By clicking on the Change service provider button, you can select
predefined settings for a few service providers, or prepare the configuration
dialogs for custom settings.
- In case your provider is among the listed ones, please click on the name
of the provider. Connection settings will be automatically entered into
the required fields of the configuration dialog. All you need to do now
is to enter your login/number and password for authentication – this
information was provided to you by your VoIP service provider. If you
have not signed up to any service provider yet, please read chapter 3 or
click the link on the bottom Sign up to a VoIP service provider.
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- If you cannot find your provider in the list, please select the Custom
settings in the list and enter all information provided by your VoIP
provider into all fields in the tabs Account and Connection. This
includes authentication data (login, number and password), realm
server which is used for authentication, SIP proxy addresses and STUN
server.
Note: Some providers (e.g. Ecuity) require extra authentication
information - the login field. In case your provider gave you a login,
along with the number and password, please enter it into the login
field. Otherwise, you can leave the field empty. If you use a predefined
provider profile, it may happen that the login field is greyed-out
and you cannot edit it. This means, the provider doesn’t require this
information.
Note: Please make sure that the Phone device setting under the
Audio tab is set to the K-1000A sound device (in Windows 98SE and
Windows 2000 the device is called USB Audio Device). Otherwise the
software will not use the USB phone as input/output device. If this
setting is not correct, please replug the USB Phone into the USB Port
and restart the Softphone.
22
4.2 Advanced configuration
This section covers the configuration of the Corinex Softphone software
when a router is used for connection of the network to the Internet. The
router must be configured to pass VoIP packets from the user’s computer
to the Internet and back. There is a function in the router called Port
Forwarding. You must set up this function to open the default VoIP ports
5060 and 8000 to be forwarded to the computer with Corinex Softphone.
Note: If there are more users in the network, using SIP software, they
cannot use the same SIP and RTP ports for VoIP calls. If they use the
same ports, the router will not be able to recognize users and the
software won’t work properly. Please set up port forwarding for all
users.
Example:
-User A has IP address 192.168.0.2, SIP port 5060 and RTP port 8000
-User B has IP address 192.168.0.3, SIP port 5061 and RTP port 8001
-The router should forward all UDP packets directed to ports 5060 and
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8000 to the IP address 192.168.0.2 and all UDP packets directed to
ports 5061 and 8001 to the IP address 192.168.0.3
After these settings, please click Apply. On the Softphone, the following
information will show up and the software will try to register with the VoIP
service provider.
After successful registering, the name of the service provider will be
displayed, for example Free World Dialup as seen below. Now the software
is waiting for your input, either using the interface on the screen or using
the Corinex VoIP USB Phone.
23
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If the software is not able to register with the chosen VoIP provider, it will
display one the following error messages:
Program message
Explanation
The authentication server rejected
your username / password. You
probably entered them wrong. Please
check the configuration.
Registering problem,
bad username or password
The application was not able to
find an authentication server at the
address you entered in the settings.
Please check the configuration.
Registering problem,
couldn’t find registrar
4.3 Using the Corinex Softphone
After successful configuration, you should see the main window with
a large display and buttons. All calling functions can be accessed using
this window or using the buttons on the USB phone. Some advanced
functionality like configuration of the software, or phonebook editing is
possible only via the software interface.
24
4.3.1 Display
This section covers the display of the Softphone. The display has three
sections as seen on the following image, used for displaying different type
of information.
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The upper section is used to display information about connection status.
Here you can see the status of the registration process, name of the
provider you are connected to, or error messages, if there is a problem
with connecting to the VoIP service provider.
Message
Meaning
The Softphone tries to connect to a
VoIP service provider.
Registering…
The Softphone received an error
message from the provider, which
did not accept your username or
password. Please check your settings.
Registering problem,
bad username or password
The Softphone was not able to find
a VoIP gateway at the address you
entered in the configuration dialog.
Please check your settings.
Registering problem,
couldn’t find registrar
The Softphone is connected and you
are able to use the services of the
VoIP service provider.
[ name of the service provider ]
25
The middle line displays information about current calls – the number you
are dialing, the number or contact which is calling you or duration of the
current call.
Message
Meaning
If you dial a number using either the
phone keyboard or the Softphone’s
buttons, the number is being
displayed.
[ number you are dialing ]
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Someone tries to call you. If you don’t
have this number in your phonebook,
only the number or the nickname is
being displayed. In case you have this
number in the phonebook, the name
from the phonebook is displayed.
[ number / nickname ] is calling
Information about the duration of
the current call.
[ displayed time ]
Hold
The call is held by your party.
The bottom line displays information about the status of the Softphone
and system messages from the VoIP service provider.
Message
Meaning
26
The SIP module was restarted. All
server messages were deleted and
if there was an ongoing call, it was
cancelled. This message disappears
after a few seconds.
Reset
Your last request to the server was
timed out and wasn’t successful.
Time Out
The SIP proxy server returned a
CANCEL message. There was probably
a communication error or internal
proxy error.
Connection cancelled by peer
Call wasn’t accepted
The dialed party rejected your call.
The dialed number does not exist.
Unresolvable destination
The number you are dialing is busy.
Along with this message, you will
hear a busy tone in the earphone.
Busy
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During a call, the codec used for
communication is displayed.
Connected [codec]
The Softphone sent a request for
ending the ongoing call.
Hanging up
Hung up
The call was ended.
Note: If the dialed party doesn’t support the codec which you have
selected in the configuration, the codec will be changed automatically
to a supported one.
4.3.2 Phone controls
This section explains the functionality of both the software’s buttons
and the keys on the phone. For most of the functions, the buttons in the
software and keys on the phone have the same meaning, however, some
of them are accessible only by using the software interface.
USB Phone
status
2
1
27
3
Help button
Minimize
5
4
Recording
volume
Playback volume
7
6
Dial
Cancel
8
9
Menu
Phonebook
10
Alphanumeric
keypad
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1. Clicking on the Help button (question mark) will start your Internet
browser and point you to the Online Help page for the Corinex VoIP
2. The red LED shows the status of the USB phone.
Status
On
Meaning
The USB phone is connected
The USB phone is not connected
Off
3. Clicking on the Minimize button minimizes the application to the
system tray. It can be restored by double-clicking the Softphone icon
in the system tray, or by right-clicking the icon and selecting Restore
in the context menu which appears next to the icon. For closing the
application, press ALT-F4 or select Exit in the context menu.
4. On the left side of the display you can see the microphone level
setting. The sensitivity of the microphone can be adjusted by clicking
on + or -.
5. On the right side of the display you can see the phone speaker volume
setting. The phone speaker volume can be adjusted by clicking on
+ or -. The speaker volume can be also adjusted by the phone’s volume
control buttons.
28
6. The Dial button is used for dialing a number after typing it or
selecting a contact from the phonebook. It is also used for receiving
calls, accessing the call logs and dialing a number from there. The
following table shows the function assigned to the Dial button in
various situations.
Softphone status
Functionality of the Dial button
Opens the call log with last dialed,
received and missed calls
Standby mode
When someone calls you
In the call log
Accepts the call
Dials the number which is selected
Dials the contact which is selected
In the phonebook
7. The Cancel button has multiple meanings according to the application
status. Please see the following table for details.
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Softphone status
Standby mode
Functionality of the Cancel button
Resets the SIP module
When typing a number
When someone calls you
During call
Deletes the last typed character
Rejects the call
Ends the call
In the call log or phonebook
Returns to the standby mode
8. The Menu button opens the configuration dialog.
9. The button with the book symbol opens the phonebook.
10. The numeric keypad is used for typing a number, when in standby
mode.
Phone Keyboard
You can use the keypad of the USB phone for the most operations, like
typing a number, dialing or rejecting a call. It can be used for selecting,
dialing or deleting a contact from the phonebook, or displaying the call
log. You can find the functionality of the phone’s keys according to the
status of the Softphone application, in the table below.
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Key
Softphone status
Function
Standby mode without
a number typed
Opens the call log
Standby
mode
with
Dials the typed number
a number typed
Dial
Dials the selected number/
contact
Call log
Dials the selected number/
contact
Phonebook
Standby mode without
a number typed
Resets the SIP module
Standby
mode
with
Deletes the last character
Cancel
a number typed
Call log
Returns to standby mode
Returns to standby mode
Phonebook
Types
the
number
/
0-9, #, *
2
Standby mode
Phonebook or call log
Phonebook
character
Moves up in the list
Deletes
contact
the
selected
3
8
30
Call log
Deletes the call log
Phonebook or call log
Moves down in the list
#
Standby mode
Opens the phonebook
(press & hold)
Note: If the application is minimized in the tray or is in the
background, pressing any phone key will switch the application to the
foreground.
4.3.3 Making a VoIP call
Calling a number
The simplest way to make a call is to type the number using the phone
keypad and press the green Dial button. The program will send a call
request to the provider. If your party is online and ready to accept calls,
you will see a Dialing… message on the display and hear a tone in the
phone’s speaker. If your party is busy, you will receive a message about it
on the display and hear a busy tone in the earphone. If your party is not
online, there will be an instant connection for approximately 3 seconds
and the call will be cancelled. If you want to cancel the dialing, press the
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Cancel button.
Ending a call
At any time during a call, you can press the red Cancel button for ending
the call.
Accepting or rejecting a call
If someone tries to call you, the phone starts to ring and the nickname
or the number of the person will be visible on the display. You can either
accept the call by pressing the Dial button or reject the call by pressing the
Cancel button.
Call logs
The Softphone contains a list of outgoing, incoming and missed calls so
that you can see a statistics of all your calls and the missed calls.
The list can be accessed from the standby mode by clicking on the Dial
button either in the software interface or on the USB phone keypad.
All calls are marked according to the type of the call.
Call marking
Type of call
Outgoing
Incoming
Missed
31
->
<-
x
To the right of the numbers, you can see the time when the call occured. If
you double-click on the entry in the log, you will switch to the detailed view,
showing further details. To dial a number from the list click on the number
and press the Dial button. You can navigate in the list using the keys 2 for
moving up and 8 for moving down, either on the USB phone’s keypad or
by clicking on the buttons in the Softphone’s interface. For deleting the list,
press the button 3.
If the call log is empty, the Softphone will return to the standby mode after
a few seconds.
Phonebook
The Corinex Softphone contains a user customizable phonebook, where
you can store numbers of people who you usually call, so you don’t need
to remember the numbers.
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Using the Corinex Softphone software
Displaying the phonebook
The phonebook is displayed by clicking on the button with the book symbol,
by pressing and holding the # key on the USB phone or by double-clicking
on the # button in the Softphone interface. After selecting a contact
with the mouse, you can either call him or delete the contact from the
phonebook.
Key
2
Function
Moves up in the phonebook
Moves down in the phonebook
Deletes the currently selected entry
Dials the currently selected number
8
3
Dial
Closes the phonebook and returns to the standby
mode
Cancel
Adding new contacts
For adding a new contact to the phonebook, please click on the New Entry
field. Enter the name of the contact and press Enter. Click on the number
displayed next to the contact name. Enter the number and press Enter.
From now on, you can call this contact by selecting it in the phonebook
and pressing the green Dial key.
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Deleting contacts
If you want to delete a contact from the phonebook, select it in the
phonebook using the mouse or the phone keys and press the key 3.
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Using the Corinex Softphone software
4.3.4 Configuration of the Softphone
The configuration dialog can be accessed by clicking on the Menu button.
It consists of four sections.
1. Account settings
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Here you can set up the authentication settings for your VoIP account. You
can select one of the predefined VoIP service providers for an easy setup
of account and connection settings, or select Custom settings if your
provider is not in the list. All you need to enter is the Account name (which
will be displayed on the Softphone’s display when you will be connected
to your provider), Number and Password. Some providers (e.g. Ecuity)
require additional authentication information - the Login field. In case your
provider gave you a login, along with the number and password, please
enter it into the Login field. Otherwise, you can leave the field empty. If
you use a predefined provider profile, it may happen that the Login field is
greyed-out and you cannot edit it. This means, the provider doesn’t require
this information. You may enter your nickname into the Nickname field,
which will be your caller ID when dialing a number.
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Using the Corinex Softphone software
Note: Login, password and realm must be provided by your VoIP
service provider. For more details see chapter 3.
2. Connection settings
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In this section you can set up the servers and ports, which are used for
connection of the Softphone with a VoIP service provider. All the information
must be provided by your VoIP provider, except of the local SIP port and
local RTP port. Please see the chapter 4.2 for more information on how to
set up these ports.
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Using the Corinex Softphone software
3. Audio settings
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Here you can configure the ringtones of the Softphone, select the codec
used for communication and select the sound device which will be used for
announcing incoming calls and voice communication.
The sound which will be played when
someone tries to call you. Any sound
Ringing in
file in WAV format can be used by
clicking the ‘…’ button and selecting
the file in the Open File dialog.
The sound which will be played
in the USB phone’s speaker when
dialing a number. Any sound file in
WAV format can be used by clicking
the ‘…’ button and selecting the file
in the Open File dialog.
Ringing out
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Using the Corinex Softphone software
The sound device which will be used
for playing the selected ringtone
when someone tries to call you. If
you have multiple sound devices,
you can select which one you want
to use.
Ringing device
Phone device
The sound device which is used for
voice communication. This field
cannot be changed and is set to the
K-1000A device by default.
Codec which will be used for voice
communication.
Outgoing codec
4. Skin settings
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Here you can select one of the installed skins. Corinex Softphone is not
limited to its default look. Corinex provides several color schemes for the
Softphone interface. To change the skin, please select it in the list and click
the OK button. The Softphone will disappear and after a few seconds it will
appear with the new skin.
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Using the Corinex Softphone software
It may happen that the Softphone’s interface is too small for you, especially
if you use a high screen resolution (e.g. 1600x1200). In such case, you can
click on Doublesize to enable magnification of the Softphone interface.
You can also let the software to change the size automatically, according
to your desktop resolution. At resolutions higher than 1024x768, the
Softphone will switch into the magnified mode. Otherwise, the interface
will be displayed with the standard size. If you want to enable this automatic
setting, please choose Autosize.
For more skins, please have a look at http://www.corinex.com/voip
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