HP Color LaserJet 4610n
Use
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HP color LaserJet 4610n series printer
User Guide
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Copyright and License
Trademark Credits
© 2005 Copyright Hewlett-Packard
Development Company, L.P.
Adobe® is a trademark of Adobe Systems
Incorporated.
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
Corel® and CorelDRAW™ are trademarks
or registered trademarks of Corel
Corporation or Corel Corporation Limited.
Energy Star® and the Energy Star logo®
are U.S. registered service marks of the
United States Environmental Protection
Agency.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical errors or omissions contained
herein.
Microsoft® is a U.S. registered trademark
of the Microsoft Corporation.
Netscape Navigator is a U.S. trademark of
Netscape Communications
PANTONE® Colors generated may not
match PANTONE-identified standards.
Consult current PANTONE Publications for
accurate color. PANTONE® and other
Pantone, Inc. trademarks are the property
of Pantone, Inc. © Pantone, Inc., 2000.
Part number: Q7732-90902
Edition 1: 1/2005
PostScript® is a trademark of Adobe
Systems.
TrueType™ is a U.S. trademark of Apple
Computer, Inc.
UNIX® is a registered trademark of The
Open Group.
Windows®, MS Windows®, and Windows
NT® are U.S. registered trademarks of
Microsoft Corporation.
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HP customer care
Online services
For 24-hour access to information using a modem or Internet connection:
World Wide Web URL: for the HP Color LaserJet 4610n printer, updated HP printer
software, product and support information, and printer drivers in several languages can be
server.
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools
for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and
resolve computing and printing problems. The ISPE tools may be be accesssed from
Telephone support
HP provides free telephone support during the warranty period. When you call, you will be
connected to a responsive team waiting to help you. For the telephone number for your
country/region, see the flyer that shipped in the box with the product, or visit
http://www.hp.com/support/callcenters. Before calling HP, have the following information
ready: product name and serial number, date of purchase, and description of the problem.
block.
Software utilities, drivers, and electronic information
Web page for the drivers might be in English, but you can download the drivers themselves
in several languages.
Call: See the flyer that shipped in the box with the printer.
HP direct ordering for accessories or supplies
Call: 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP service information
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).
For service for your product, call the customer support number for your country/region. See
the flyer that shipped in the box with the printer.
HP service agreements
Call: 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).
Extended Service: 1-800-446-0522
HP support and information for Macintosh computers
HP subscription service for driver updates.
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Table of contents
Software for Macintosh computers ...................................................................................12
Software for networks .......................................................................................................18
Display ..............................................................................................................................24
Control panel buttons ..............................................................................................................26
Control panel menus ...............................................................................................................28
Getting started basics .......................................................................................................28
Retrieve job menu ...................................................................................................................32
Paper handling menu ..............................................................................................................34
Print quality menu .............................................................................................................3 8
System setup menu ..........................................................................................................40
I/O menu ...........................................................................................................................44
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Show address ...................................................................................................................5 0
Tray behavior options .......................................................................................................51
Personality ........................................................................................................................53
Clearable warnings ...........................................................................................................54
HP Jetdirect print server ...................................................................................................63
Paper that can damage the printer ...................................................................................70
Printing from Tray 1 (multipurpose tray) ...........................................................................75
Printing on special media ........................................................................................................85
Transparencies .................................................................................................................8 5
Colored paper ...................................................................................................................86
Envelopes .........................................................................................................................86
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Preprinted forms and letterhead .......................................................................................87
Manual two-sided (duplex) printing .........................................................................................89
Proofing and holding a job ................................................................................................94
Private jobs .......................................................................................................................95
Printer information pages ......................................................................................................100
Paper selection ...............................................................................................................106
Matching colors .....................................................................................................................110
HP print cartridges ..........................................................................................................114
Non-HP print cartridges ..................................................................................................114
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HP fraud hotline ..............................................................................................................114
Checking the print cartridge life ......................................................................................115
Changing print cartridges ......................................................................................................116
Replacing supplies ................................................................................................................120
Locating supplies ............................................................................................................120
Configuring alerts ..................................................................................................................122
Basic troubleshooting checklist .............................................................................................125
Factors affecting printer performance ...................................................................................126
Warning messages .........................................................................................................129
Jam in Tray 1 ..................................................................................................................162
Jam in Tray 2 ..................................................................................................................163
Jam in paper path ...........................................................................................................167
Printer response problems ....................................................................................................175
No display message ..............................................................................................................175
Printer is on, but is not receiving data ...................................................................................176
Incorrect printer output ..........................................................................................................179
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Partial printout .......................................................................................................................180
Software application problems ..............................................................................................181
Color printing problems .........................................................................................................182
Inconsistent colors after installing a print cartridge ...............................................................183
Print quality defect chart .................................................................................................186
Installing memory ..................................................................................................................194
To install DDR memory DIMMs ......................................................................................194
Fuser and Transfer unit Limited Warranty Statement ...........................................................210
Electrical specifications .........................................................................................................214
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VCCI statement (Japan) .................................................................................................222
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Quick access to printer information
World Wide Web links
Printer drivers, updated HP printer software, and product information and support may be
obtained from the following URLs:
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Printer drivers may be obtained from the following sites:
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In China: ftp://www.hp.com.cn/support/clj4610
In Japan: ftp://www.jpn.hp.com/support/clj4610
In Korea: http://www.hp.co.kr/support/clj4610
To order supplies:
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United States: http://www.hp.com/go/ljsupplies
Worldwide: http://www.hp.com/ghp/buyonline.html
To order accessories:
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User guide links
For the latest version of the HP Color LaserJet 4610n printer, go to http://www.hp.com/
Where to look for more information
Several references are available for use with this printer. See http://www.hp.com/support/
Setting up the printer
Getting Started Guide
Provides step-by-step instructions for installing and setting up the printer.
HP Jetdirect Print Server Administrator’s Guide
Provides instructions to configure and troubleshoot the HP Jetdirect print server.
HP Driver Pre-Configuration Guide
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For detailed information about configuring printer drivers, go to http://www.hp.com/go/
Accessory and Consumable Installation Guides
Provides step-by-step instructions for installing the printer’s accessories and consumables.
Supplied with the printer’s optional accessories and consumables.
Using the printer
CD-ROM User Guide
Provides detailed information on using and troubleshooting the printer. Available on the CD-
ROM included with the printer.
Online Help
Provides information on printer options that are available from within printer drivers. To view
a Help file, access the online Help through the printer driver.
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Printer configurations
Thank you for purchasing the HP Color LaserJet 4610n series printer. This printer is
available in the configurations described below.
HP Color LaserJet 4610n (Part number Q7732A)
The HP Color LaserJet 4610n printer is a four-color, laser printer that prints 22 pages per
minute (ppm) for letter-sized paper and 22 ppm for A4-size paper.
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Trays. The printer comes with a multipurpose tray (Tray 1) that holds up to 100 sheets
of various print media or 20 envelopes, and a 500-sheet paper feeder (Tray 2) that
supports letter, legal, executive, 8.5 by 13 in, JIS B5, executive (JIS), 16K, A4, and A5-
sized and custom media.
Connectivity. The printer provides a standard bidirectional parallel universal serial bus
(USB) connection for connectivity. An HP Jetdirect 175x external print server is included
with the printer and uses the USB connection for connectivity. The printer also contains
a standard bidirectional parallel cable interface (IEEE-1284-C compliant).
Memory. 160 megabytes (MB) of memory: 128 MB of dual data-rate (DDR)
synchronous dynamic random access memory (SDRAM), 32 MB of memory on the
formatter board, and an open dual inline memory module (DIMM) slot.
To allow memory expansion, the printer has one 200-pin small outline dual inline memory
module (SODIMM) slot that accepts 128, 256, or 512 MB RAM. The printer can support up
to 544 MB of memory: 512 MB of memory plus 32 MB additional memory on the formatter
board.
NOTE
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Printer features
This printer combines the quality and reliability of Hewlett-Packard printing with the features
listed below. For more information on printer features, see the Hewlett-Packard website at
Features
Performance
●
22 pages per minute (ppm) for letter-sized paper and 22 ppm for
A4-sized paper.
●
●
Prints on transparencies and glossy paper.
Memory
160 megabytes (MB) of memory for the HP Color LaserJet 4610n:
128 MB of dual data-rate (DDR) plus 32 MB of additional memory
on the formatter board.
Memory specification: HP Color LaserJet 4610n printer uses 200-
pin small outline dual inline memory modules (SODIMM) that
support 128, 256, or 512 MB of RAM.
●
Can be expanded to 544 MB: 512 MB of DDR memory plus
32 MB of memory on the formatter board.
User interface
●
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Graphic display on control panel.
Enhanced Help with animated graphics.
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Supported printer
personalities
HP PCL 6.
HP PCL 5c.
PostScript 3 emulation.
Portable document format (PDF).
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Environmental features
PowerSave setting.
High content of recyclable components and materials.
Energy Star compliant.
Blue Angel compliant.
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Fonts
80 internal fonts available for both PCL and PostScript emulation.
80 printer-matching screen fonts in TrueType™ format available
with the software solution.
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Paper handling
Prints on media from 77 mm by 127 (3 inches by 5 inches) up to
legal size.
Prints on media with weights from 60 g/m2 to 200 g/m2 (16 lb
bond to 53 lb bond).
Prints on a wide range of media types including glossy, labels,
overhead transparencies, and envelopes.
Multiple gloss levels.
A 500-sheet paper feeder (Tray 2) that supports letter, legal,
executive, 8.5 by 13, JIS B5, executive (JIS), 16K, A4, A5-sized,
and custom media.
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250-sheet face-down output bin.
Accessories
200-pin outline dual inline memory module (SODIMM) that
supports 128, 256, and 512 MB.
Printer stand.
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Features (continued)
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Connectivity
USB 1.1 connection.
HP Web Jetadmin software.
Standard bidirectional parallel cable interface (IEEE -1284-C
compliant).
●
●
Both USB and parallel connections are supported, but cannot be
used at the same time.
Supplies
Supplies status page contains information on toner level, page
count, and estimated pages remaining.
No-shake cartridge design.
Printer checks for authentic HP print cartridges at cartridge
installation.
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Walk around
The following illustrations identify the locations and names of key components of this printer.
1
2
3
4
Front view (shown with 2 x 500-sheet input tray)
1
2
3
4
5
6
7
output bin
printer control panel
top cover
Tray 1
Tray 2
access to print cartridges, transfer unit, and fuser
on/off switch
Back view
1
2
3
4
5
output bin
parallel connection
on/off switch
memory access
USB connection
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Printer software
Included with the printer is a CD-ROM containing the printing system software. The software
components and printer drivers on this CD-ROM help you use the printer to its fullest
potential. See the Getting Started Guide for installation instructions.
For the latest information about the printing system software components, refer to the
installing the printer software, view the Install Notes on the CD-ROM included with the printer.
NOTE
This section summarizes the software included on the CD-ROM. The printing system
includes software for end users and network administrators operating in the following
operating environments:
●
●
Microsoft Windows 2000, XP (32-bit), and Server 2003 (32-bit)
Apple Mac OS version 9.2.x and Apple Mac OS version 10.1 and later
For a list of the network environments supported by the network administrator software
NOTE
NOTE
For a list of printer drivers, updated HP printer software, and product support information, go
Software features
Automatic configuration, Update Now, and Preconfiguration features are available with the
HP Color LaserJet 4610n printer.
Driver Autoconfiguration
The HP LaserJet PCL 6 drivers for Windows and the PS drivers for Windows 2000 and
Windows XP feature automatic discovery and driver configuration for printer accessories at
the time of installation. Some accessories that the Driver Autoconfiguration supports are the
duplexing unit, optional paper trays, and dual inline memory modules (DIMMs). If the
environment supports bidirectional communication, the installer presents Driver
Autoconfiguration as an installable component by default for a Typical Installation and for a
Custom Installation.
Update Now
If you have modified the configuration of the HP Color LaserJet 4610n printer since
installation, the driver can be automatically updated with the new configuration in
environments that support bidirectional communication. Click the Update Now button to
automatically reflect the new configuration in the driver.
The Update Now feature is not supported in environments where shared Windows 2000 or
Windows XP clients are connected to Windows 2000 or Windows XP hosts.
NOTE
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HP Driver Preconfiguration
HP Driver Preconfiguration is a software architecture and set of tools that allows HP
software to be customized and distributed in managed corporate printing environments.
Using HP Driver Preconfiguration, information technology (IT) administrators can
preconfigure the printing and device defaults for HP printer drivers before installing the
drivers in the network environment. For more information, see the HP Driver
Printer drivers
Printer drivers allow you to gain access to the printer features and allow the computer to
communicate with the printer (using a printer language). Check the installation notes and
readme files on the printer CD-ROM for additional software and languages.
The following printer drivers are included with the printer. The most recent drivers are
Windows-based computers, the installation program for the printer software automatically
checks the computer for Internet access to obtain the latest drivers.
PPD2
Operating
system1
PCL 6
PCL 5c
PS
Windows 2000
Windows XP
Web only
Web only
Web only
Windows
Server 2003
Macintosh OS
1Not all printer features are available from all drivers or operating systems. See the online
Help in your driver for available features.
2PostScript Printer Description files.
If your system did not automatically check the Internet for the latest drivers during software
select Downloads and Drivers to find the driver you wish to download.
NOTE
You can obtain Model Scripts for UNIX® and Linux by downloading them from the Internet or
by requesting them from an HP-authorized service or support provider. See the support flyer
that came in the printer box.
OS/2 drivers are available from IBM and are packaged with OS/2.
If the printer driver you want is not on the printer CD-ROM or is not listed here, check the
installation notes and Readme files to see if the printer driver is supported. If it is not
supported, contact the manufacturer or distributor of the program you are using and request
a driver for the printer.
NOTE
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Additional drivers
The following drivers are not included on the CD-ROM, but are available from
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PCL 5c printer drivers for Windows 2000, XP, and Server 2003.
OS/2 PCL 5c/6 printer driver.
OS/2 PS printer driver.
UNIX model scripts.
Linux drivers.
HP OpenVMS drivers.
The OS/2 drivers are available from IBM and are packaged with OS/2. They are not
available for Traditional Chinese, Simplified Chinese, Korean, or Japanese.
NOTE
Select the right printer driver for your needs
Select a printer driver based on the way that you use the printer. Certain printer features are
available only in the PCL 6 drivers. See the printer driver Help for available features.
●
Use the PCL 6 driver to take full advantage of printer features. For general office
printing, the PCL 6 driver is recommended to provide optimum performance and print
quality.
●
●
Use the PCL 5c driver (available on the Web only) if backward compatibility with
previous PCL printer drivers or older printers is necessary.
Use the PS driver if you are printing primarily from PostScript-specific programs such as
Adobe and Corel, for compatibility with PostScript Level 3 needs, or for PS font DIMM
support.
The printer automatically switches between PS and PCL printer languages.
NOTE
Printer driver Help
Each printer driver has Help screens that can be activated by using either the Help button,
the F1 button on the computer keyboard, or a question-mark symbol in the upper right corner
in the printer driver (depending on the Windows operating system used). These Help
screens give detailed information about the specific driver. Printer driver Help is separate
from your program Help.
Accessing the printer drivers
Use one of the following methods to access the printer drivers from your computer:
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Operating System
To change settings
for all immediate
To change print job
default settings
To change
configuration settings
print jobs (until the
application is closed)
(For example, turn
on Print on Both
Sides by default.)
(For example, add a
physical option such
as a tray or enable/
disable a driver
feature such as
Allow Manual
Duplexing.)
Windows 2000 and XP From the File menu in
the application, click
Print. Select the
Click Start, click
Settings, and then
click Printers or
Click Start, click
Settings, and then
click Printers or
printer, and then click
Properties or
Preferences. (The
Printers and Faxes.
Right-click the printer
icon, and choose
Printers and Faxes.
Right-click the printer
icon, and choose
steps may vary; this
procedure is most
Printing Preferences. Properties. Select the
Device Settings tab.
common.)
Macintosh OS 9.1
Macintosh OS X.1
On the File menu,
click Print. Change
the settings that you
want on the various
pop-up menus.
On the File menu,
click Print. As you
change settings on the Printing menu, click
pop-up menu, click
Save Settings.
Click the desktop
printer icon. From the
Change Setup.
On the File menu,
click Print. Change
settings that you want
on the various pop-up
menus.
On the File menu,
click Print. Change
settings that you want
on the various pop-up
menus, and then on
the main pop-up
Delete the printer and
reinstall. The driver will
be auto-configured
with the new options
when it is reinstalled.
(AppleTalk
menu, click Save
Custom Setting.
These settings are
saved as the Custom
option. To use the new
settings, you must
select the Custom
option every time you
open a program and
print.
connections only)
NOTE
Configuration settings
may not be available
in Classic mode.
Macintosh OS X.2
On the File menu,
click Print. Change
settings that you want
on the various pop-up
menus.
On the File menu,
Open Print Center.
(Select the hard drive,
click Applications,
click Utilities, then
double-click Print
Center.) Click on the
print queue. On the
Printers menu, click
Show Info. Select the
Installable Options
menu.
click Print. Change
settings that you want
on the various pop-up
menus, and then on
the Presets pop-up
menu, click Save as
and enter a name for
the preset. These
settings are saved in
the Presets menu. To
use the new settings,
you must select the
saved preset option
every time you open a
program and print.
NOTE
Configuration settings
may not be available
in Classic mode.
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Operating System
To change settings
for all immediate
To change print job
default settings
To change
configuration settings
print jobs (until the
application is closed)
(For example, turn
on Print on Both
Sides by default.)
(For example, add a
physical option such
as a tray or enable/
disable a driver
feature such as
Allow Manual
Duplexing.)
Macintosh OS X.3
On the File menu,
click Print. Change
settings that you want
on the various pop-up
menus.
On the File menu,
Open Print Center.
(Select the hard drive,
click Applications,
click Utilities, then
double-click Print
Center.) Click on the
print queue. On the
Printers menu, click
Show Info. Select the
Installable Options
menu.
click Print. Change
settings that you want
on the various pop-up
menus, and then on
the Presets pop-up
menu, click Save as
and enter a name for
the preset. These
settings are saved in
the Presets menu. To
use the new settings,
you must select the
saved preset option
every time you open a
program and print.
NOTE
Configuration settings
may not be available
in Classic mode.
Software for Macintosh computers
The HP installer provides PostScript Printer Description (PPD) files, Printer Dialog
Extensions (PDEs), and the HP LaserJet Utility for use with Macintosh computers.
PPDs
PPDs, in combination with the Apple PostScript drivers, allow you to gain access to the
printer features and allow the computer to communicate with the printer. An installation
program for the PPDs, PDEs, and other software is provided on the CD-ROM. Use the
appropriate PS driver that comes with the operating system.
HP LaserJet Utility
Use the HP LaserJet Utility to control features that are not available in the driver. The
illustrated screens make selecting printer features easier than ever. Use the HP LaserJet
Utility to do the following:
●
●
name the printer, assign it to a zone on the network, and download files and fonts.
configure and set the printer for Internet protocol (IP) printing.
The HP LaserJet Utility is not currently supported for OS X, but the utility is supported for the
Classic environment.
NOTE
Installing the printing system software
The following sections contain instructions for installing the printing system software.
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The printer comes with printing system software and printer drivers on a CD-ROM. The
printing system software on the CD-ROM must be installed to take full advantage of the
printer features.
If you do not have access to a CD-ROM drive, you can download the printing system
Sample model scripts for UNIX® (HP-UX®, Sun Solaris) and Linux networks are available
NOTE
You can download the latest software free of charge at http://www.hp.com/go/
Installing Windows printing system software for direct connections
This section explains how to install the printing system software for Microsoft Windows 2000
and Windows XP.
When installing the printing software in a direct-connect environment, always install the
software before connecting the parallel or USB cable. If the parallel or USB cable was
connected before the software installation, see Installing the software after the parallel or
Either a parallel or USB cable can be used for the direct connection. However, you cannot
connect parallel and USB cables at the same time. Use an IEEE 1284-compatible cable or a
standard 2-meter USB cable.
To install the printing system software
1. Close all software programs that are open or running.
2. Insert the printer CD-ROM into the CD-ROM drive.
If the welcome screen does not open, start it by using the following procedure:
●
●
●
On the Start menu, click Run.
Type the following: X:\setup (where X is the letter of the CD-ROM drive).
Click OK.
3. When prompted, click Install Printer and follow the instructions on the computer screen.
4. Click Finish when the installation has completed.
5. You might need to restart the computer.
6. Print a Test Page or a page from any software program to make sure that the software is
correctly installed.
If installation fails, reinstall the software. If this fails, check the installation notes and readme
files on the printer CD-ROM or the flyer that came in the printer box, or go to
http://www.hp.com/support/clj4610 for help or more information.
Installing Windows printing system software for networks
The software on the printer CD-ROM supports network installation with a Microsoft network.
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The installer does not support printer installation or printer object creation on Novell servers.
It supports only direct-mode network installations between Windows computers and a
printer. To install your printer and create objects on a Novell server, use an HP utility (such
as HP Web Jetadmin or HP Install Network Printer Wizard) or a Novell utility (such as
NWadmin).
To install the printing system software
1. If you are installing the software on Windows 2000 or Windows XP, make sure that you
have administrator privileges.
2. Close all software programs that are open or running.
3. Insert the printer CD-ROM into the CD-ROM drive.
If the welcome screen does not open, start it by using the following procedure:
●
●
●
On the Start menu, click Run.
Type the following: X:\setup (where X is the letter of the CD-ROM drive).
Click OK.
4. When prompted, click Install Printer and follow the instructions on the computer screen.
5. Click Finish when installation has completed.
6. You might need to restart the computer.
7. Print a Test Page or a page from any software program to make sure that the software is
correctly installed.
If installation fails, reinstall the software. If this fails, check the installation notes and
readme files on the printer CD-ROM or the flyer that came in the printer box, or go to
http://www.hp.com/support/clj4610 for help or more information.
To set up a Windows computer to use the network printer using
Windows-sharing
If the printer is directly connected to a computer using a parallel cable, you can share the
printer on the network so that other network users can print to it.
See your Windows documentation to enable Windows-sharing. After the printer is shared,
install the printer software on all computers that share the printer.
Installing Macintosh printing system software for networks
This section describes how to install Macintosh printing system software. The printing
system software supports Apple Mac OS version 9.2.x, Apple Mac OS version 10.1, and later.
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The printing system software includes the following components:
●
PostScript® Printer Description (PPD) files
The PPDs, in combination with the Apple PostScript printer drivers, provide access to
printer features. An installation program for the PPDs and other software is provided on
the CD-ROM that came with the printer. Use the Apple LaserWriter 8 printer driver that
comes with the computer.
●
HP LaserJet Utility
The HP LaserJet Utility provides access to features that are not available in the printer
driver. Use the illustrated screens to select printer features and complete the following
tasks with the printer:
●
●
●
●
●
Name the printer.
Assign the printer to a zone on the network.
Assign an IP to the printer.
Download files and fonts.
Configure and set the printer for IP or AppleTalk printing.
The HP LaserJet Utility is not currently supported for OS X, but the utility is supported for the
Classic environment.
NOTE
To install printer drivers from Mac OS 9.2
1. Connect the network cable between the HP Jetdirect print server and a network port.
2. Insert the CD-ROM into the CD-ROM drive. The CD-ROM menu runs automatically. If
the CD-ROM menu does not run automatically, double-click the CD-ROM icon on the
desktop, and then double-click the Installer icon. This icon is located in the Installer/
<language> folder of the Starter CD-ROM (where <language> is your language
preference). (For example, the Installer/English folder contains the Installer icon for the
English printer software.)
3. Follow the instructions on the computer screen.
4. Open the Apple Desktop Printer Utility located in the {Startup Disk}: Applications: Utilities
folder.
5. Double-click Printer (AppleTalk).
6. Next to AppleTalk Printer Selection, click Change.
7. Select the printer, click Auto Setup, and then click Create.
8. On the Printing menu, click Set Default Printer.
The icon on the desktop will appear to be generic. All the print panels will appear in the print
dialog in an application.
NOTE
To install printer drivers from Mac OS 10.1 and later
1. Connect the network cable between the HP Jetdirect print server and a network port.
2. Insert the CD-ROM into the CD-ROM drive. The CD-ROM menu runs automatically. If
the CD-ROM menu does not run automatically, double-click the CD-ROM icon on the
desktop, and then double-click the Installer icon. This icon is located in the Installer/
<language> folder of the Starter CD-ROM (where <language> is your language
preference). (For example, the Installer/English folder contains the Installer icon for the
English printer software.)
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3. Double-click the HP LaserJet Installers folder.
4. Follow the instructions on the computer screen.
5. Double-click the Installer icon for the desired language.
6. On your computer hard drive, double-click Applications, Utilities, and then Print Center.
7. Click Add Printer.
8. Select the AppleTalk connection type on OS X 10.1 and the Rendezvous connection
type on OS X 10.2.
9. Select the printer name.
10. Click Add Printer.
11. Close the Print Center by clicking the close button in the upper-left corner.
Macintosh computers cannot be connected directly to the printer using a parallel port.
NOTE
NOTE
Installing Macintosh printing system software for direct connections
(USB)
Macintosh computers do not support parallel port connections.
This section explains how to install the printing system software for Mac OS 9.2.x and Mac
OS X and later.
The Apple LaserWriter driver must be installed to use the PPD files. Use the Apple
LaserWriter 8 driver that came with your Macintosh computer.
To install the printing system software
1. Connect a USB cable between the USB port on the printer and the USB port on the
computer. Use a standard 2-meter USB cable.
2. Close all software programs that are open or running.
3. Insert the printer CD-ROM into the CD-ROM drive and run the installer.
The CD-ROM menu runs automatically. If the CD-ROM menu does not run
automatically, double-click the CD-ROM icon on the desktop, and then double-click the
Installer icon. This icon is located in the Installer/<language> folder of the Starter CD-
ROM (where <language> is your language preference).
4. Follow the instructions on the computer screen.
5. Restart the computer.
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6. For Mac OS 9.2.x:
●
●
●
●
●
●
From HD/Applications/Utilities, open the Apple Desktop Printer Utility.
Double-click Printer (USB).
Next to USB Printer Selection, click Change.
Select the printer, click Auto Setup, and then click Create.
Click on the Desktop Printer Icon that was just created.
On the Printing menu, click Set Default Printer.
For Mac OS X: From HD/Applications/Utilities/Print Center, start the Print Center. If the
printer does not set up automatically, do the following:
●
●
●
Click Add Printer.
From within the printer list, select USB as the connection type.
Select the printer and then click Add in the lower-left corner.
7. Print a Test Page or a page from any software program to make sure that the software is
correctly installed.
If installation fails, reinstall the software. If this fails, see the installation notes or readme
files on the printer CD-ROM or the flyer that came in the printer box, or go to
http://www.hp.com/support/clj4610 for help or more information.
The icon on the desktop will appear to be generic. All the print panels will appear in the print
dialog in an application.
NOTE
Installing the software after the parallel or USB cable has been connected
If you have already connected a parallel or USB cable to a Windows computer, the New
Hardware Found dialog box appears when you turn on the computer.
To install the software for Windows 2000 or Windows XP
1. In the New Hardware Found dialog box, click Search.
2. On the Locate Driver Files screen, select the Specify a Location check box, clear all
other check boxes, and then click Next.
3. Type the letter for the root directory. For example, X:\ (where "X:\" is the letter of the root
directory on the CD-ROM drive).
4. Click Next.
5. Follow the instructions on the computer screen.
6. Click Finish when installation has completed.
7. Select a language and follow the instructions on the computer screen.
8. Print a Test Page or a page from any software program to make sure that the software is
correctly installed.
If installation fails, reinstall the software. If this fails, check the installation notes and
readme files on the printer CD-ROM or the flyer that came in the printer box, or go to
http://www.hp.com/support/clj4610 for help or more information.
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Uninstalling the software
This section explains how to uninstall the printing system software.
To remove software from Windows operating systems
Use the Uninstaller in the HP LaserJet 4610n/Tools program group to select and remove any
or all of the Windows HP printing system components.
1. Click Start and then click Programs.
2. Point to HP LaserJet 4610n and then click Tools.
3. Click Uninstaller.
4. Click Next.
5. Select the HP printing system components you want to uninstall.
6. Click OK.
7. Follow the instructions on the computer screen to complete the uninstallation.
To remove software from Macintosh operating systems
Drag the HP LaserJet folder and PPDs to the trash can.
Software for networks
For a summary of available HP network installation and configuration software solutions, see
the HP Jetdirect Print Server Administrator’s Guide. You can find this guide on the CD-ROM
included with the HP Jetdirect 175x external print server.
HP Web Jetadmin
HP Web Jetadmin allows you to manage HP Jetdirect connected printers within your intranet
using a browser. HP Web Jetadmin is a browser-based management tool, and should be
installed only on a single network administration server. It can be installed and run on Red
Hat Linux; Suse Linux; Windows 2000 Professional, Server, and Advanced Server; and
Windows XP Professional Service Pack 1 systems.
To download a current version of HP Web Jetadmin and for the latest list of supported host
When installed on a host server, HP Web Jetadmin can be accessed by any client through a
supported web browser (such as Microsoft Internet Explorer 5.5 and 6.0 or Netscape
Navigator 7.0).
HP Web Jetadmin has the following features:
●
●
●
●
Task-oriented user interface provides configurable views, saving network managers
significant time.
Customizable user profiles let network administrators include only the function viewed or
used.
Instant e-mail notification of hardware failure, low supplies, and other printer problems
now route to different people.
Remote installation and management from anywhere using only a standard Web browser.
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●
Advanced autodiscovery locates peripherals on the network, without manually entering
each printer into a database.
●
●
Simple integration into enterprise management packages.
Quickly find peripherals based on parameters such as IP address, color capability, and
model name.
●
●
Easily organize peripherals into logical groups, with virtual office maps for easy
navigation.
Manages and configures multiple printers at once.
UNIX
The HP Jetdirect Printer Installer for UNIX is a simple printer installation utility for HP-UX and
Utilities
The HP Color LaserJet 4610n printer is equipped with several software applications for
Windows and Macintosh OS users and network administrators that make it easy to monitor
and manage the printer on a network. These programs are summarized in the following table.
Windows
Macintosh OS
Network administrator
●
Software installer —
automates the printing
system installation
●
●
PostScript Printer
●
HP Web Jetadmin — a
browser-based system
management tool. See
webjetadmin for the latest
HP Web Jetadmin software
Description files (PPDs) —
for use with the Apple
PostScript drivers that
comes with the Mac OS
●
Online Web registration
HP LaserJet Utility
(available from the
Internet) — a printer
management utility for Mac
OS users
●
HP Jetdirect Printer
Installer for UNIX —
available for download
from http://www.hp.com/
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Print media specifications
For optimum results, use conventional 75 g/m2 (20 lb) photocopy paper. Verify that the paper
is of good quality and is free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, curls,
or bent edges.
●
●
●
●
For additional information about supported media weights and sizes, go to
Supported media weights and sizes
Tray 1 media sizes
Tray 1
Dimensions
Weight or thickness
Capacity
60 to 200 g/m2
(16 to 53 lb bond)
Standard size paper/
cardstock (letter/A4,
legal, executive, JIS
B5, A5)
100 sheets
(75 g/m2; 20 lb bond)
164 to 200 g/m2
(43 to 53 lb bond)
Minimum size paper/
cardstock
76.2 by 127 mm
(3 by 5 in)
100 sheets
(75 g/m2; 20 lb bond)
164 to 200 g/m2
(43 to 53 lb bond)
Maximum size paper/
cardstock
216 by 356 mm
(8.5 by 14 in)
100 sheets
(75 g/m2; 20 lb bond)
75 to 105 g/m2
(20 to 28 lb bond)
Standard size glossy
paper (letter/A4, legal,
executive, JIS B5, A5)
Maximum stack
height: 10 mm (0.6 in)
75 to 200 g/m2
(20 to 32 lb bond)
Minimum size glossy
paper
76.2 by 127 mm
(3 by 5 in)
Maximum stack
height: 10 mm (0.6 in)
75 to 200 g/m2
(20 to 32 lb bond)
Maximum size glossy
paper
216 by 356 mm
(8.5 by 14 in)
Maximum stack
height: 10 mm (0.6 in)
106 to 120 g/m2
(28 to 32 lb bond)
Heavy Glossy paper
216 by 356 mm
(8.5 by 14 in)
Maximum stack
height: 10 mm (0.6 in)
Standard size
transparencies (letter/
A4)
0.13 to 0.13 mm thick
(5 to 5 mils thick)
60 sheets
Standard HP Tough
Paper (letter/A4, legal,
executive, JIS B5, A5)
0.13 to 0.13 mm thick
(5 to 5 mils thick)
Maximum stack
height: 10 mm (0.6 in)
Minimum size
HP Tough Paper
76.2 by 127 mm
(3 by 5 in)
0.13 to 0.13 mm thick
(5 to 5 mils thick)
Maximum stack
height: 10 mm (0.6 in)
Maximum size
HP Tough Paper
216 by 356 mm
(8.5 by 14 in)
0.13 to 0.13 mm thick
(5 to 5 mils thick)
Maximum stack
height: 10 mm (0.6 in)
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Tray 1 media sizes (continued)
Tray 1
Dimensions
Weight or thickness
Capacity
105 to 105 g/m2
Envelope (Com 10,
20 envelopes
Monarch, C5, DL, B5)
(43 to 28 lb bond)
60 to 163 g/m2
(16 to 47 lb bond)
Standard size label
(letter/A4, legal,
Maximum stack
height: 10 mm (0.6 in)
executive, JIS B5, A5)
60 to 163 g/m2
(16 to 47 lb bond)
Minimum size label
Maximum size label
76.2 by 127 mm
(3 by 5 in)
Maximum stack
height: 10 mm (0.6 in)
60 to 163 g/m2
(16 to 47 lb bond)
216 by 356 mm
(8.5 by 14 in)
Maximum stack
height: 10 mm (0.6 in)
Tray 2 media sizes1
Tray 2
Dimensions
Weight or thickness
Capacity
60 to 105 g/m2
(16 to 28 lb bond)
Standard size letter
(letter/A4, legal,
500 sheets
(75 g/m2; 20 lb bond)
executive, JIS B5, A5)
60 to 105 g/m2
(16 to 28 lb bond)
Minimum size paper
Maximum size paper
148 by 210 mm
(7.16 by 8.17 in)
500 sheets
(75 g/m2; 20 lb bond)
60 to 105 g/m2
(16 to 28 lb bond)
216 by 356 mm
(8.5 by 14 in)
500 sheets
(75 g/m2; 20 lb bond)
75 to 120 g/m2
(20 to 32 lb bond)
Standard size glossy
paper (letter/A4, legal,
executive, JIS B5, A5)
200 sheets
75 to 120 g/m2
(20 to 32 lb bond)
Minimum size glossy
paper
182 by 210 mm
(7.16 by 8.17 in)
200 sheets
200 sheets
75 to 120 g/m2
(20 to 32 lb bond)
Maximum size glossy
paper
216 by 356 mm
(8.5 by 14 in)
60 to 105 g/m2
(16 to 28 lb bond)
Standard size label
(letter/A4, legal,
Maximum stack
height: 50 mm (2 in)
executive, JIS B5, A5)
75 to 120 g/m2
(20 to 32 lb bond)
Minimum size label
Maximum size label
182 by 210 mm
(7.16 by 8.17 in)
Maximum stack
height: 50 mm (2 in)
75 to 120 g/m2
(20 to 32 lb bond)
216 by 356 mm
(8.5 by 14 in)
Maximum stack
height: 50 mm (2 in)
Transparencies (letter,
A4)
0.13 to 0.13 mm thick
(5 to 5 mils thick)
100 sheets
(0.13 mm thick; 5 mils
thick)
Standard HP Tough
Paper (letter/A4, legal,
executive, JIS B5, A5)
0.13 to 0.13 mm thick
(5 to 5 mils thick)
Maximum stack
height: 10 mm (0.6 in)
Minimum size
HP Tough Paper
76.2 by 127 mm
(3 by 5 in)
0.13 to 0.13 mm thick
(5 to 5 mils thick)
Maximum stack
height: 10 mm (0.6 in)
1Tray 2 uses a custom size specifically for B5 ISO. Tray 2 does not support the range of
custom sizes available in Tray 1.
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Control panel
2
This chapter contains information on the printer control panel, which provides control of
printer functions and communicates information about the printer and print jobs. The
following topics are covered:
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Introduction
The control panel provides control of printer functions and communicates information about
the printer and print jobs. Its display provides graphic information about printer and supplies
status, making it easy to identify and correct problems.
Control panel buttons and lights
1
MENU button
STOP button
READY light
DATA light
ATTENTION light
2
3
4
5
6
7
8
9
HELP ( ) button
BACK/EXIT
(
) button
) button
) button
( ) button
DOWN ARROW
SELECT
(
(
10 UP ARROW
11 Display
The printer communicates via the display and the lights on the lower left side of the control
panel. The Ready, Data, and Attention lights provide at-a-glance information about the state
of the printer and alert you to printing problems. The display shows more complete status
information as well as menus, help information, animations, and error messages.
Display
The printer’s display gives you complete, timely information about the printer and print jobs.
Graphics illustrate levels of supplies, the locations of paper jams, and job status. Menus give
access to printer functions and detailed information.
The top-level screen on the display has three areas:
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Printer display
1
2
3
Message area
Message area
Prompt area
Printer display
1
2
3
Message area
Supplies gauge
Print cartridge colors are indicated from left to right: black, magenta, yellow, and cyan
The message and prompt areas of the display alert you to the state of the printer and tell you
how to respond.
The supplies gauge shows the consumption levels of print cartridges (black, magenta,
yellow, cyan). A ? appears instead of the consumption level when the level is not known.
This can occur in the following circumstances:
●
●
●
●
missing cartridges
incorrectly placed cartridges
cartridges with an error
some non-HP cartridges
The supplies gauge appears whenever the printer shows the Ready state with no warnings.
It will also appear when the printer shows a warning or error message concerning a print
cartridge or multiple supplies.
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Control panel buttons
Use the buttons on the control panel to perform printer functions and to navigate and
respond to menus and messages in the display.
Button name
Function
SELECT
Makes selections and resumes printing after
recovery errors.
UP ARROW
Navigates menus and text, and increases or
decreases the values of numerical items in the
display.
DOWN ARROW
BACK/EXIT ARROW
Navigates backward in nested menus, or quits
menus or help.
MENU
STOP
Accesses and exits the menus.
Pauses the current job and provides options to
resume printing or to cancel the current job.
Provides animated graphics and detailed
information on printer messages or menus.
HELP
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Interpreting control panel indicator lights
Control panel indicator lights
1
2
3
READY
DATA
ATTENTION
Indicator
On
Off
Flashing
READY
Printer is online (able
to accept and process
data).
Printer is offline or is
turned off.
Printer is attempting to
stop printing and go
offline.
(green)
DATA
Processed data is
present in the printer,
but more data is
needed to complete
the job.
Printer is not
processing or
receiving data.
Printer is processing
and receiving data.
(green)
ATTENTION
A critical error has
occurred. Printer
requires attention.
No conditions exist
that require attention.
An error has occurred.
Printer requires
attention.
(amber)
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Control panel menus
You can perform most routine printing tasks from the computer through the printer driver or
software application. This is the most convenient way to control the printer, and will override
the printer control panel settings. See the help files associated with the software, or for more
You can also control the printer by changing settings in the printer’s control panel. Use the
control panel to access printer features not supported by the printer driver or software
application. Use the control panel to configure trays for paper size and type.
Getting started basics
●
Enter the menus and activate any selection by pressing the MENU button.
●
Use the Up or Down arrows ( ) to navigate through the menus. In addition to menu
navigation, the Up and Down arrows can increase and decrease numerical value
selections. Hold down the Up or Down arrows to scroll faster.
●
The Back button ( ) allows you to move back in menu selections as well as select
numerical values when configuring the printer.
●
●
●
Exit all menus by pressing MENU.
If no key is pressed for 60 seconds, the printer will return to the Ready state.
A lock symbol next to a menu item means a PIN number is needed to use that item.
Typically, this number is obtained from your network administrator.
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Menu hierarchy
The following tables list the menu hierarchies of each menu.
To enter the menus
Press MENU to enter MENUS.
Press or to navigate the listings.
Press to select the appropriate option.
MENUS
RETRIEVE JOB
INFORMATION
PAPER HANDLING
CONFIGURE DEVICE
DIAGNOSTICS
SERVICE
Retrieve job menu
RETRIEVE JOB
PRINT STORED JOB LIST
A list of stored jobs appears
NO STORED JOBS
Information menu
INFORMATION
PRINT MENU MAP
PRINT CONFIGURATION
PRINT SUPPLIES STATUS PAGE
SUPPLIES STATUS
PRINT USAGE PAGE
PRINT DEMO
PRINT RGB SAMPLES
PRINT CMYK SAMPLES
PRINT PCL FONT LIST
PRINT PS FONT LIST
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Paper handling menu
PAPER HANDLING
TRAY 1 SIZE
TRAY 1 TYPE
Tray <N> Size
N = 2
Tray <N> Type
N = 2
Configure device menu
more information.
CONFIGURE DEVICE
PRINTING
COPIES
DEFAULT PAPER SIZE
DEFAULT CUSTOM PAPER
SIZE
OVERRIDE A4/LETTER
MANUAL FEED
COURIER FONT
WIDE A4
PRINT PS ERRORS
PCL
PRINT QUALITY
ADJUST COLOR
SET REGISTRATION
PRINT MODES
OPTIMIZE
QUICK CALIBRATE NOW
FULL CALIBRATE NOW
COLOR RET
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SYSTEM SETUP
JOB STORAGE LIMIT
JOB HELD TIMEOUT
SHOW ADDRESS
COLOR/BLACK MIX
TRAY BEHAVIOR
POWERSAVE TIME
PERSONALITY
CLEARABLE WARNINGS
AUTO CONTINUE
SUPPLIES LOW
COLOR SUPPLY OUT
JAM RECOVERY
LANGUAGE
I/O
I/O TIMEOUT
PARALLEL INPUT
RESETS
RESTORE FACTORY
SETTINGS
POWERSAVE
RESET SUPPLIES
Diagnostics menu
DIAGNOSTICS
PRINT EVENT LOG
SHOW EVENT LOG
PQ TROUBLESHOOTING
DISABLE CARTRIDGE CHECK
PAPER PATH SENSORS
PAPER PATH TEST
MANUAL SENSOR TEST
COMPONENT TEST
PRINT/STOP TEST
COLOR BAND TEST
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Retrieve job menu
The retrieve job menu allows you to view listings of all stored jobs.
You must have additional memory installed in the printer to use the job storage feature. The
memory that comes standard with the printer is not sufficient to support the job storage
feature.
NOTE
Menu item
Description
PRINT STORED JOB LIST
Prints a page that lists all jobs
stored on the printer.
A list of stored jobs for each user appears.
Each person who has jobs
stored on the printer is listed.
The number in parentheses
indicates how many jobs that
person has stored.
NO STORED JOBS
If there are no stored jobs, this
message appears in place of
the list.
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Information menu
Use the information menu to access and print specific printer information.
Menu item
Description
Prints the control panel menu map, which shows
the layout and current settings of the control
PRINT MENU MAP
PRINT CONFIGURATION
Prints the printer configuration page, which
shows the current printer configuration. If an
HP Jetdirect external print server device is
installed, request an HP Jetdirect configuration
page through the HP Jetdirect device. The
printer will then print the HP Jetdirect
configuration page.
PRINT SUPPLIES STATUS PAGE
Prints the estimated remaining life for the
supplies; reports statistics on total number of
pages and jobs processed, print cartridge
manufacture date, serial number, page counts,
and maintenance information.
SUPPLIES STATUS
PRINT USAGE PAGE
Displays the supplies status in a scrollable list.
Prints a count of all media sizes that have
passed through the printer; lists whether they
were simplex, duplex, monochrome, or color;
and reports the page count.
PRINT DEMO
Prints a demonstration page.
PRINT RGB SAMPLES
Prints color samples for different RGB values.
The samples act as a guide for color matching
on the HP Color LaserJet 4610n.
PRINT CMYK SAMPLES
Prints color samples for different CMYK values.
The samples act as a guide for color matching
on the HP Color LaserJet 4610n.
PRINT PCL FONT LIST
PRINT PS FONT LIST
Prints the available PCL fonts.
Prints the available PS (emulated PostScript)
fonts.
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Paper handling menu
The paper handling menu allows you to configure input trays by size and type. It is important
to correctly configure the trays with this menu before you print for the first time.
If you have used other HP LaserJet printer models, you might be accustomed to configuring
Tray 1 to first mode or cassette mode. On theHP Color LaserJet 4610n printer, setting Tray
1 size and type to ANY SIZE is equivalent to first mode. Setting size or type for Tray 1 to a
setting other than ANY SIZE is equivalent to cassette mode.
NOTE
Value
Description
Menu item
TRAY 1 SIZE
A list of available sizes appears. Allows you to configure the
media size for Tray 1. The
default is ANY SIZE. See
sizes for a complete list of
available sizes.
TRAY 1 TYPE
A list of available types appears. Allows you to configure the
media type for Tray 1. The
default is ANY TYPE. See
sizes for a complete list of
available types.
Tray <N> Size
A list of available sizes appears. Allows you to configure the
media size for Tray 2. The
N = 2
default setting is the size
detected by the guides in the
tray. To use a custom size,
move the switch in the tray to
custom. See Supported media
weights and sizes for a
complete list of available sizes.
Tray <N> Type
A list of available types appears. Allows you to configure the
media type for Tray 2. The
N = 2
default is PLAIN. See
sizes for a complete list of
available types.
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Configure device menu
The configure device menu allows you to change the printer’s default printing settings, adjust
the print quality, change the system’s configuration and I/O options, and reset the printer’s
default settings.
Printing menu
These settings affect only jobs without identified properties. Most jobs identify all of the
properties and override the values set from this menu. This menu can also be used to set
default media size and type.
Menu item
COPIES
Values
Description
1-32000
Allows you to set the default
number of copies. The default
number is 1.
DEFAULT PAPER SIZE
A list of available sizes
appears.
Allows you to set the default
media size. This setting applies
only to print jobs that do not
have a paper size specified in
the program or printer driver.
DEFAULT CUSTOM PAPER SIZE
UNIT OF MEASURE
X DIMENSION
Allows you to set the default
size for any job without
dimensions. This menu item
appears only if the CUSTOM/
STANDARD switch on the
selected tray is set to CUSTOM.
Y DIMENSION
OVERRIDE A4/LETTER
MANUAL FEED
NO
Allows you to set the printer to
print an A4 job on letter-size
paper when no A4 paper is
loaded. The default is NO.
YES
OFF
ON
Feeds the paper manually from
Tray 1 rather than
automatically from a tray. If
MANUAL FEED is set to ON
and Tray 1 is empty, the printer
goes offline when it receives a
print job. MANUALLY FEED
[PAPER SIZE] appears on the
printer control panel display.
The default is OFF.
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Menu item
Values
Description
COURIER FONT
REGULAR
DARK
Selects the version of Courier
font to use:
REGULAR: The internal
Courier font available on
HP LaserJet 4 series printers.
DARK: The internal Courier
font available on
HP LaserJet III series printers.
The default is REGULAR.
WIDE A4
NO
Changes the number of
characters that can be printed
on a single line of A4 paper.
YES
NO: Up to 78 10-pitch
characters can be printed on
one line.
YES: Up to 80 10-pitch
characters can be printed on
one line.
The default is NO.
PRINT PS ERRORS
OFF
ON
Allows you to select to print PS
error pages.
OFF: PS error page never
prints.
ON: PS error page prints when
PS errors occur.
The default is OFF.
PRINT PDF ERRORS
OFF
ON
Allows you to select to print
PDF error pages.
OFF: PDF error page never
prints.
ON: PDF error page prints
when PDF errors occur.
The default is OFF.
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Menu item
PCL
Values
Description
FORM LENGTH
ORIENTATION
FONT SOURCE
FONT NUMBER
FONT PITCH
Allows you to configure
settings for the printer control
language.
FORM LENGTH: Sets vertical
spacing from 5 to 128 lines for
default paper size.
ORIENTATION: Allows you to
select default page orientation
to portrait or landscape.
SYMBOL SET
FONT SOURCE: Allows you to
select the font source as
*Internal.
FONT NUMBER: The printer
assigns a number to each font
and lists the numbers on the
PCL Font List. The range is 0
to 999.
FONT PITCH: Selects the font
pitch. This item might not
appear, depending on the font
selected. The range is 0.44 to
99.99.
FONT POINT SIZE: Selects
the font point size. This
appears only if a font with a
scalable point size is selected
as the default font. The range
is 4.00 to 999.75.
SYMBOL SET: Selects any
one of several available
symbol sets at the printer
control panel. A symbol set is a
unique grouping of all the
characters in a font. PC-8 or
PC-850 is recommended for
line-draw characters.
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Menu item
Values
Description
PCL (CONTINUED)
APPEND CR TO LF
APPEND CR TO LF: Select
YES to append a carriage
return to each line feed
SUPPRESS BLANK
PAGES
encountered in backward-
compatible PCL jobs (pure
text, no job control). Some
environments, such as UNIX,
indicate a new line using only
the line feed control code. This
option allows you to append
the required carriage return to
each line feed.
SUPPRESS BLANK PAGES:
When generating your own
PCL, extra form feeds are
included that would cause a
blank page(s) to be printed.
Select YES for form feeds to
be ignored if the page is blank.
Print quality menu
This menu allows you to adjust all aspects of print quality, including calibration, registration,
and color halftone settings.
Menu item
Values
Description
ADJUST COLOR
HIGHLIGHTS
Allows you to modify the half
tone settings for each color.
The default for each color is 0.
MIDTONES
SHADOWS
RESTORE DEFAULT VALUES
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Menu item
Values
Description
SET REGISTRATION
PRINT TEST PAGE
SOURCE
Allows simplex and duplex
image alignment.
Shifts the margin alignment to
center the image on the page
from top to bottom, and left to
right. You can also align the
image that is printed on the
front with the image that is
printed on the back.
ADJUST TRAY [N]
PRINT TEST PAGE: Prints a
test page that shows the
current registration settings.
SOURCE: Allows you to select
the tray for which you want to
print the test page. If installed,
optional trays appear as
selections, where [N] is the
number of the tray.
ADJUST TRAY [N]: Sets the
registration for the specified
tray, where [N] is the number of
the tray. A selection appears
for each tray that is installed,
and registration must be set for
each tray.
●
X1 SHIFT: Registration of
the image on the paper
from side to side, as the
paper lies in the tray. For
duplexing, this side is the
second side (back) of the
paper.
●
X2 SHIFT: Registration of
the image on the paper
from side to side, as the
paper lies in the tray, for
the first side (front) of a
duplexed page. This item
appears only if an optional
duplexer is installed and
enabled. Set the X1 SHIFT
first.
●
Y SHIFT: Registration of
the image on the paper
from top to bottom as the
paper lies in the tray.
The default for the SOURCE is
TRAY 2. The default for the
sub-items ADJUST TRAY 1
and ADJUST TRAY 2 is 0.
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Menu item
Values
Description
PRINT MODES
A list of available modes
appears.
Allows you to associate each
media type with a specific print
mode.
Change the print mode only if
you are experiencing problems
printing on certain media types.
After you select a type of
media, you can select a print
mode that is available for that
type.
OPTIMIZE
BACKGROUND
TRANSFER
Allows you to optimize certain
parameters for all jobs rather
than optimizing by media type.
The default for each item is OFF.
TRANSPARENCY
FUSER WARMUP
MEDIA TYPE
RESTORE OPTIMIZE
QUICK CALIBRATE NOW
Performs partial printer
calibrations.
For more information, see
FULL CALIBRATE NOW
COLOR RET
Performs all printer calibrations.
For more information, see
OFF
ON
The COLOR RET menu item
allows the user to either turn on
or turn off a color printer’s REt
(Resolution Enhancement
Technology) setting. The
default is ON.
System setup menu
The system setup menu allows you to make changes to general printer configuration default
settings such as PowerSave Time, printer personality (language), and jam recovery.
Menu item
Values
1-100
Description
JOB STORAGE LIMIT
Sets the limit for the maximum
number of jobs stored in the printer
memory.
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Menu item
Values
Description
JOB HELD TIMEOUT
OFF
Sets the period of time that the
system keeps files in job storage
before deleting them from the queue.
The default is OFF.
1 HOUR
4 HOURS
1 DAY
1 WEEK
SHOW ADDRESS
AUTO
OFF
This item determines whether the
printer’s IP address is shown on the
display with the Ready message. The
default is OFF.
COLOR/BLACK MIX
AUTO
This menu item establishes how the
printer switches from color to
monochrome (black and white) mode
for maximum performance and print
cartridge life.
MOSTLY COLOR
PAGES
MOSTLY BLACK
PAGES
AUTO will determine the mode the
engine will go into based on the first
page of a print job. If the first page is
monochrome, the engine will go into
mono mode until a color page is
detected. It will then continue in color
mode until the end of the job. If the
first page is in color, the engine will
go into color mode for the duration of
the job.
Select MOSTLY COLOR PAGES if
nearly all of your print jobs are color
with high page coverage. This will
cause the engine to always run in
color mode, even if the whole job is in
monochrome.
Select MOSTLY BLACK PAGES if
you print mostly monochrome print
jobs, or a combination of color and
monochrome print jobs. This will
cause the engine to switch back and
forth between color and monochrome
mode. If the first page is
monochrome, the engine will go into
mono mode until a color page is
detected. It will then go into color
mode. If 3 consecutive monochrome
pages are detected, the engine will
switch back to monochrome mode
again. If the first page is color, the
engine will go into color mode until 3
consecutive monochrome pages are
detected, at which point it will switch
back to monochrome mode again
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Menu item
Values
Description
TRAY BEHAVIOR
USE
REQUESTED
TRAY
Allows you to specify settings for the
tray selection behavior. (This setting
allows you to configure the trays to
behave like trays in some previous
HP printers and to configure two-
sided printing behavior for pre-printed
paper.)
MANUALLY
FEED PROMPT
PS DEFER MEDIA
USE REQUESTED TRAY:
Determines whether the printer tries
to pull paper from a different tray than
the one that you selected in the
printer driver.
●
EXCLUSIVELY: Sets the printer
to pull paper only from the tray
that you selected and not pull
from another tray automatically if
the tray that you selected is
empty.
●
FIRST: Sets the printer to pull
from the tray that you selected
first, but allows the printer to pull
from another tray automatically if
the tray that you selected is
empty.
The default for USE REQUESTED
TRAY is EXCLUSIVELY.
MANUALLY FEED PROMPT:
Determines when the printer shows a
prompt regarding pulling from Tray 1
if your print job does not match the
type or size that is loaded in any
other tray.
●
ALWAYS: Select this option if
you always want to be prompted
before the printer pulls from Tray
1.
●
UNLESS LOADED: Prompts you
only if Tray 1 is empty.
The default for MANUALLY FEED
PROMPT is ALWAYS.
PS DEFER MEDIA affects how paper
is handled when printing from an
Adobe PS print driver. ENABLED
uses HP’s paper handling. Disabled
uses the Adobe PS paper handling.
The default is ENABLED.
configuration settings for more
information.
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Menu item
Values
Description
POWERSAVE TIME
1 MINUTE
Reduces power consumption when
the printer has been inactive for the
period of time specified by this item to
reduce wear on electronic
components in the printer. The printer
automatically comes out of
15 MINUTES
30 MINUTES
60 MINUTES
90 MINUTES
2 HOURS
POWERSAVE mode when a job is
sent to the printer.
The default is 30 MINUTES.
4 HOURS
PERSONALITY
AUTO
PDF
PCL
PS
Sets the default personality to
automatic switching, PCL, PDF, or
PostScript emulation. The default is
AUTO.
MIME
CLEARABLE WARNINGS
ON
Sets whether a warning is cleared on
the control panel or when another job
is sent.
JOB
JOB: The clearable warning message
appears until the end of the job that
generated the message.
ON: The clearable warning message
appears until you press (SELECT).
The default is JOB.
AUTO CONTINUE
OFF
ON
Determines printer behavior when the
system generates an Auto
Continuable error.
ON: If an error occurs that prevents
printing, the message appears on the
printer control-panel display, and the
printer goes offline for 10 seconds
before returning online.
The default is OFF: If an error occurs
that prevents printing, the message
remains on the printer control-panel
display, and the printer remains
offline until you press (SELECT).
The default is ON.
SUPPLIES LOW
STOP
Sets low supplies reporting options.
The default is CONTINUE.
CONTINUE
COLOR SUPPLY OUT
AUTOCONTINUE
BLACK
Sets the COLOR SUPPLY OUT
printer behavior. When a color supply
is empty and the printer is set to
AUTOCONTINUE BLACK, the
printer will continue printing using
black toner only.
STOP
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Menu item
Values
Description
JAM RECOVERY
AUTO
OFF
ON
Sets whether the printer will attempt
to reprint pages after a jam.
AUTO: The printer automatically
selects the best mode for printer jam
recovery (usually ON).
OFF: The printer does not reprint
pages following a jam. Printing
performance might be increased with
this setting.
ON: The printer automatically reprints
pages after a jam is cleared.
The default is AUTO.
LANGUAGE
A listing of
available
Sets the default language. The
default language is English.
languages appears.
I/O menu
This menu allows you to configure the printer’s I/O options.
Menu item
Values
Description
I/O TIMEOUT
15 SECONDS
Range:5 - 300
Then press
Allows you to select the I/O
timeout in seconds.
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Menu item
Values
Description
PARALLEL INPUT
HIGH SPEED
Allows you to select the speed
at which the parallel port
communicates with the host
and to enable or disable the bi-
directional parallel
ADVANCED FUNCTIONS
communication.
HIGH SPEED: Select YES to
enable the printer to accept the
faster parallel communications
that are used for connections
with newer computers.
The default for HIGH SPEED is
YES.
ADVANCED FUNCTIONS:
Turn the bidirectional parallel
communication on or off. The
default is set for a bidirectional
parallel port (IEEE-1284).
The function allows the printer
to send status readback
messages to the computer.
(Turning the parallel advanced
functions on might slow
language switching.)
The default for ADVANCED
FUNCTIONS is ON.
Resets menu
The resets menu allows you to reset factory settings, disable and enable PowerSave, and
update the printer after new supplies are installed.
Menu item
Values
Description
RESTORE FACTORY
SETTINGS
None.
Allows you to clear the page
buffer, remove all perishable
personality data, reset the
printing environment, and
return all default settings to
factory defaults.
POWERSAVE
OFF
ON
Allows you to enable and
disable PowerSave. The
default is ON.
RESET SUPPLIES
NEW TRANSFER KIT
NEW FUSER KIT
Allows you to inform the printer
that a new transfer kit or new
fuser kit has been installed.
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Diagnostics menu
The diagnostics menu allows you to run tests that can help you identify and solve problems
with the printer.
Menu item
Description
PRINT EVENT LOG
This item will print an event log
that will display the last 50
entries in the printer’s event
log, starting with the most
recent.
SHOW EVENT LOG
This item displays the last 50
events on the control panel
display, starting with the most
recent.
DISABLE CARTRIDGE CHECK
Paper Path SENSOR TEST
This item allows you to remove
a print cartridge to help
determine which cartridge is
the source of the problem.
This item performs a test on
each of the printer’s sensors to
determine if they are working
correctly and displays the
status of each sensor.
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Menu item
Description
PAPER PATH TEST
Generates a test page that is
useful for testing the paper-
handling features of the printer.
Press (SELECT button) to start
the paper-path test using the
source (tray), destination
(output bin), duplex, and
number of copies settings that
you set in the other items on
the PAPER PATH TEST menu.
Set the other items before
selecting PRINT TEST PAGE.
SOURCE: Select the tray that
uses the paper path that you
want to test. You can select
any tray that is installed. Select
ALL TRAYS to test all tray
paper paths. Paper must be
loaded in the selected trays.
DESTINATION: Select the
output bin that uses the paper
path that you want to test. You
can select any output bin that is
installed. Optional bins (stacker
or stapler/stacker bin) must
also be correctly configured in
the printer driver. Select ALL
BINS to test all paper paths.
COPIES: Set how many sheets
of paper are used from each
tray during the paper-path test.
If you are testing the optional
stapler/stacker (DESTINATION
item), select 10 or more sheets.
MANUAL SENSOR TEST
COMPONENT TEST
PRINT/STOP TEST
This item performs a test to
determine whether the paper
path sensors are operating
correctly.
This item will activate individual
parts independently to isolate
noise, leaking, and other
hardware issues.
This item isolates print quality
faults more accurately by
stopping the printer in mid-print
cycle. Stopping the printer in
mid-print cycle allows you to
see where the image begins to
degrade. Stopping the printer in
mid-print cycle will cause a jam
that may need to be manually
removed. A service
representative should perform
this test.
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Menu item
Description
COLOR BAND TEST
Use this item to print a color
band test page that is used to
identify arcing in the high-
voltage power supply.
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Changing printer control panel configuration settings
By using the printer control panel, you can make changes to general printer configuration
default settings such as tray size and type, PowerSave time, printer personality (language),
and jam recovery.
Configuration settings seldom need to be changed. Hewlett-Packard recommends that only
the system administrator change configuration settings.
CAUTION
Job storage limit
This option sets the limit for the maximum number of jobs stored on the printer memory at
the printer.
You must have additional memory installed in the printer to use the job storage feature. The
memory that comes standard with the printer is not sufficient to support the job storage
feature.
NOTE
To set the job storage limit
1. Press MENU to enter the MENUS.
2. Press to highlight CONFIGURE DEVICE.
3. Press to select CONFIGURE DEVICE.
4. Press to highlight SYSTEM SETUP.
5. Press to select SYSTEM SETUP.
6. Press to select JOB STORAGE LIMIT.
7. Press or to change the value.
8. Press to set the value.
9. Press MENU.
Job held timeout
This option sets the period of time that the system keeps files in job storage before deleting
them from the queue. The default setting for this option is OFF; the other available settings
are 1 HOUR, 4 HOURS, 1 DAY, and 1 WEEK.
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To set the job held timeout
1. Press MENU to enter the MENUS.
2. Press to highlight CONFIGURE DEVICE.
3. Press to select CONFIGURE DEVICE.
4. Press to highlight SYSTEM SETUP.
5. Press to select SYSTEM SETUP.
6. Press to highlight JOB HELD TIMEOUT.
7. Press to select JOB HELD TIMEOUT.
8. Press or to select the appropriate time period.
9. Press to set the time period.
10. Press MENU.
Show address
This item determines whether the printer’s IP address is shown on the display with the
Ready message. If more than one EIO card is installed, the IP address of the card installed
in the first slot appears.
To show the IP address
1. Press MENU to enter the MENUS.
2. Press to highlight CONFIGURE DEVICE.
3. Press to select CONFIGURE DEVICE.
4. Press to highlight SYSTEM SETUP.
5. Press to select SYSTEM SETUP.
6. Press to highlight SHOW ADDRESS.
7. Press to select SHOW ADDRESS.
8. Press or to select the desired option.
9. Press to select the option.
10. Press MENU.
Color/black mix
This item allows you to configure printer settings to optimize printer and cartridge
performance for the printing environment. If the printer is primarily used for black printing
(over two-thirds of the pages are black only), change the printer settings to MOSTLY
BLACK PAGES. If the printer is primarily used for color printing, change the printer settings
to MOSTLY COLOR PAGES. If the printer is used for a mix of black-only and color print
jobs, it is recommended that you use the printer default of AUTO. To determine the
how to print a configuration page. The configuration page shows the total number of pages
printed and the number of color pages printed. To determine the percentage of color pages
printed, divide the color page count by the total page count.
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To set the color/black mix
1. Press MENU to enter the MENUS.
2. Press to highlight CONFIGURE DEVICE.
3. Press to select CONFIGURE DEVICE.
4. Press to highlight SYSTEM SETUP.
5. Press to select SYSTEM SETUP.
6. Press to highlight COLOR/BLACK MIX.
7. Press to select COLOR/BLACK MIX.
8. Press or to select the desired option.
9. Press to select the option.
10. Press MENU.
Tray behavior options
Tray behavior allows three user-defined options:
●
USE REQUESTED TRAY. Selecting EXCLUSIVELY ensures that the printer will not
automatically select another tray when you indicate that a specific tray should be used.
Selecting FIRST allows the printer to pull from a second tray if the specified tray is
empty or does not match the settings specified for the print job. EXCLUSIVELY is the
default setting.
●
●
Manually Feed. If you select ALWAYS (the default value), the system always displays a
prompt before pulling from Tray 1 (multipurpose tray). If you select UNLESS LOADED,
the system will only display the prompt if Tray 1 (multipurpose tray) is empty.
PS DEFER MEDIA. This setting affects how non-HP PostScript drivers will behave with
the device. There is no need to change this setting if using the drivers supplied by HP. If
set to ENABLED, non-HP PostScript drivers will use the HP tray selection method as
the HP drivers do. If set to Disabled, some non-HP PostScript drivers will use the
PostScript tray selection method instead of the HP method.
To set the printer to use requested tray
1. Press MENU to enter the MENUS.
2. Press to highlight CONFIGURE DEVICE.
3. Press to select CONFIGURE DEVICE.
4. Press to highlight SYSTEM SETUP.
5. Press to select SYSTEM SETUP.
6. Press to highlight TRAY BEHAVIOR.
7. Press to select TRAY BEHAVIOR.
8. Press to select USE REQUESTED TRAY.
9. Press or to select EXCLUSIVELY or FIRST.
10. Press to set the behavior.
11. Press MENU.
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To set manually feed prompt
1. Press MENU to enter the MENUS.
2. Press to highlight CONFIGURE DEVICE.
3. Press to select CONFIGURE DEVICE.
4. Press to highlight SYSTEM SETUP.
5. Press to select SYSTEM SETUP.
6. Press to highlight TRAY BEHAVIOR.
7. Press to select TRAY BEHAVIOR.
8. Press to highlight MANUALLY FEED PROMPT.
9. Press to select MANUALLY FEED PROMPT.
10. Press or to select ALWAYS or UNLESS LOADED.
11. Press to set the behavior.
12. Press MENU.
To set the printer default for PS Defer Media
1. Press MENU to enter the MENUS.
2. Press to highlight CONFIGURE DEVICE.
3. Press to select CONFIGURE DEVICE.
4. Press to highlight SYSTEM SETUP.
5. Press to select SYSTEM SETUP.
6. Press to highlight TRAY BEHAVIOR.
7. Press to select TRAY BEHAVIOR.
8. Press to select PS DEFER MEDIA.
9. Press or select ENABLED or Disabled.
10. Press to set the behavior.
11. Press MENU.
PowerSave Time
The adjustable PowerSave Time feature reduces power consumption when the printer has
been inactive for an extended period. You can set the length of time before the printer goes
into PowerSave mode to 1 MINUTE, 15 MINUTES, 30 MINUTES, 60 MINUTES, 90
MINUTES, 2 HOURS, or to 4 HOURS. The default setting is 30 MINUTES.
The printer display dims when the printer is in PowerSave mode. PowerSave mode does not
affect printer warm-up time.
NOTE
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To set PowerSave Time
1. Press MENU to enter the MENUS.
2. Press to highlight CONFIGURE DEVICE.
3. Press to select CONFIGURE DEVICE.
4. Press to highlight SYSTEM SETUP.
5. Press to select SYSTEM SETUP.
6. Press to highlight POWERSAVE TIME.
7. Press to select POWERSAVE TIME.
8. Press or to select the appropriate time period.
9. Press to set the time period.
10. Press MENU.
To disable/enable PowerSave
1. Press MENU to enter the MENUS.
2. Press to highlight CONFIGURE DEVICE.
3. Press to select CONFIGURE DEVICE.
4. Press to highlight RESETS.
5. Press to select RESETS.
6. Press to highlight POWERSAVE.
7. Press to select POWERSAVE.
8. Press or to select ON or OFF.
9. Press to set the selection.
10. Press MENU.
Personality
This printer features automatic personality (printer language) switching. AUTO is the default
value.
●
AUTO configures the printer to automatically detect the type of print job and configure its
personality to accommodate that job.
●
●
●
●
PDF configures the printer to print PDF files.
PCL configures the printer to use Printer Control Language.
PS configures the printer to use PostScript emulation.
MIME configures the printer for use with hand-held devices such as cellular phones and
personal digital assistants (PDAs).
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To set the personality
1. Press MENU to enter the MENUS.
2. Press to highlight CONFIGURE DEVICE.
3. Press to select CONFIGURE DEVICE.
4. Press to highlight SYSTEM SETUP.
5. Press to select SYSTEM SETUP.
6. Press to highlight PERSONALITY.
7. Press to select PERSONALITY.
8. Press or to select the appropriate personality (AUTO, PCL, PDF, PS, MIME).
9. Press to set the personality.
10. Press MENU.
Clearable warnings
You can determine the display time of control panel clearable warnings with this option by
selecting ON or JOB. The default value is JOB.
●
●
ON displays clearable warnings until you press .
JOB displays clearable warnings until the end of the job in which it was generated.
To set the clearable warnings
1. Press MENU to enter the MENUS.
2. Press to highlight CONFIGURE DEVICE.
3. Press to select CONFIGURE DEVICE.
4. Press to highlight SYSTEM SETUP.
5. Press to select SYSTEM SETUP.
6. Press to highlight CLEARABLE WARNINGS.
7. Press to select CLEARABLE WARNINGS.
8. Press or to select the appropriate setting.
9. Press to set the selection.
10. Press MENU.
Auto continue
You can determine printer behavior when the system generates an Auto Continuable error.
ON is the default setting.
●
●
ON displays an error message for ten seconds before automatically continuing to print.
OFF pauses printing any time the printer displays an error message and until you press .
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To set the auto continue
1. Press MENU to enter the MENUS.
2. Press to highlight CONFIGURE DEVICE.
3. Press to select CONFIGURE DEVICE.
4. Press to highlight SYSTEM SETUP.
5. Press to select SYSTEM SETUP.
6. Press to highlight AUTO CONTINUE.
7. Press to select AUTO CONTINUE.
8. Press or to select the appropriate setting.
9. Press to set the selection.
10. Press MENU.
Supplies low
The printer allows two options for reporting that supplies are low; CONTINUE is the default
value.
●
●
CONTINUE allows the printer to continue printing while displaying a warning until the
supply is replaced.
STOP causes the printer to pause printing until you replace the used supply or press ,
which allows the printer to print while continuing to display the warning.
To set supplies low reporting
1. Press MENU to enter the MENUS.
2. Press to highlight CONFIGURE DEVICE.
3. Press to select CONFIGURE DEVICE.
4. Press to highlight SYSTEM SETUP.
5. Press to select SYSTEM SETUP.
6. Press to highlight SUPPLIES LOW.
7. Press to select SUPPLIES LOW.
8. Press or to select the appropriate setting.
9. Press to set the selection.
10. Press MENU.
Color supply out
There are two options for this menu item.
●
AUTOCONTINUE BLACK allows the printer to continue printing using black toner only
when a color supply is empty. A warning message displays on the control panel when
the printer is in this mode. Printing in this mode is allowed only for a specific number of
pages. After that, the printer will pause printing until you replace the empty color supply.
●
STOP causes the printer to stop printing until the empty color supply is replaced.
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To set color supply out response
1. Press MENU to enter the MENUS.
2. Press to highlight CONFIGURE DEVICE.
3. Press to select CONFIGURE DEVICE.
4. Press to highlight SYSTEM SETUP.
5. Press to select SYSTEM SETUP.
6. Press to highlight COLOR SUPPLY OUT.
7. Press to select COLOR SUPPLY OUT.
8. Press or to select the appropriate setting.
9. Press to set the selection.
10. Press MENU.
Jam recovery
This option allows you to configure the printer response to paper jams, including how it
handles the pages involved. AUTO is the default value.
●
●
AUTO — the printer automatically turns jam recovery on when sufficient memory is
available.
ON— the printer reprints any page involved in a paper jam. Additional memory is
allocated to store the last few pages printed, and this may cause overall printer
performance to suffer.
●
OFF — the printer will not reprint any page that was involved in a paper jam. Since no
memory is used to store the most recent pages, performance may be optimal.
To set jam recovery response
1. Press MENU to enter the MENUS.
2. Press to highlight CONFIGURE DEVICE.
3. Press to select CONFIGURE DEVICE.
4. Press to highlight SYSTEM SETUP.
5. Press to select SYSTEM SETUP.
6. Press to highlight JAM RECOVERY.
7. Press to select JAM RECOVERY.
8. Press or to select the appropriate setting.
9. Press to set the selection.
10. Press MENU.
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Language
On some products, the option to set the default language appears when the printer is first
initialized. Use the or arrow to scroll through the available options. When the desired
language is highlighted, press the to set the default language. You may also change the
language at any time by following these steps:
To select language
1. Press MENU to enter the MENUS.
2. Press to highlightCONFIGURE DEVICE.
3. Press to select CONFIGURE DEVICE.
4. Press to highlight SYSTEM SETUP.
5. Press to select SYSTEM SETUP.
6. Press to highlight LANGUAGE.
7. Press to select LANGUAGE.
8. Press or to select the appropriate language.
9. Press to set the selection.
10. Press MENU.
To select language if the display is in a language you do not understand
1. Turn the printer power off.
2. Hold down the key while turning the printer power on until all three lights stay on.
3. Press again.
4. Press or to scroll through the available languages.
5. Press to save the desired language as the new default.
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Using the printer control panel in shared environments
Because your printer is shared with other users, adhere to the following guidelines to ensure
successful printer operation:
●
Consult your system administrator before making changes to control panel settings.
Changing control panel settings could affect other print jobs.
●
Coordinate with other users before changing the default printer font or downloading soft
fonts. Coordinating these operations conserves memory and avoids unexpected printer
output.
●
Be aware that switching printer personalities, such as Emulated PostScript or PCL,
affects the printed output of other users.
Your network operating system may automatically protect each user’s print job from the
effects of other print jobs. Consult your system administrator for more information.
NOTE
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Network configuration
For more information about using the HP JetDirect 175x external print server, see the
Network Printing Startup Guide included with the CD-ROM in the external print server device
container.
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Parallel configuration
The HP Color LaserJet 4610n printer supports network and parallel connections at the same
time. A parallel connection is made by connecting the printer to the computer using a
bidirectional parallel cable (IEEE-1284-C compliant) with a c-connector plugged into the
printer’s parallel port. The cable can be a maximum of 10 meters (30 feet) long.
When used to describe a parallel interface, the term bidirectional indicates that the printer is
able to both receive data from the computer and send data to the computer through the
parallel port.
Parallel port connection
1
2
c-connector
parallel port
To use the enhanced capabilities of the bidirectional parallel interface such as bidirectional
communication between the computer and printer, faster transfer of data, and automatic
configuration of printer drivers, ensure that the most recent printer driver is installed. For
NOTE
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USB configuration
This printer supports a USB 1.1 connection. The port is located on the back of the printer, as
shown in the figure below. You must use an A-to-B type USB cable.
USB connection
1
2
USB connector
USB port
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Enhanced I/O configuration
The HP Color LaserJet 4610n printer comes standard with an HP Jetdirect 175x external
print server.
HP Jetdirect print server
An HP Jetdirect external print server can be installed with the printer. This external print
server supports multiple network protocols and operating systems. HP Jetdirect print servers
facilitate network management by allowing you to connect a printer directly to your network
at any location. HP Jetdirect print servers also support the Simple Network Management
Protocol (SNMP), which provides network managers with remote printer management and
troubleshooting through HP Web Jetadmin software.
Installation of this external print server and network configuration should be performed by a
network administrator. Configure the external print server through the HP Web Jetadmin
software.
NOTE
NOTE
Refer to the HP Jetdirect print server documentation for information on which external
devices are supported.
Available enhanced I/O interfaces
The HP Jetdirect external print server provides software solutions for:
●
●
●
●
●
●
Novell NetWare
Microsoft Windows and Windows NT networks
Apple Mac OS (LocalTalk)
UNIX (HP-UX and Solaris)
Linux (Red Hat and SuSE)
Internet printing
For a summary of available network software solutions, refer to the HP Jetdirect Print Server
NetWare networks
When using Novell NetWare products with an HP Jetdirect print server, Queue Server mode
provides improved printing performance over Remote Printer mode. The HP Jetdirect print
server supports Novell Directory Services (NDS) as well as bindery modes. For more
information, see the HP Jetdirect Print Server Administrator’s Guide.
For Windows 2000 and XP systems, use the printer installation utility for printer setup on a
NetWare network.
Windows networks
For Windows 2000 and XP systems, use your printer installation utility for printer setup on a
Microsoft Windows network. The utility supports printer setup for either peer-to-peer or client-
server network operation.
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AppleTalk networks
Use the HP LaserJet Utility to set up the printer on an EtherTalk or LocalTalk network. For
more information, refer to the HP Jetdirect Print Server Administrator’s Guide included with
printers equipped with the HP Jetdirect print server.
UNIX/Linux networks
Use the HP Jetdirect printer installer for UNIX utility to set up the printer on HP-UX or Sun
Solaris networks.
For setup and management on UNIX or Linux networks, use HP Web Jetadmin.
To obtain HP software for UNIX/Linux networks, visit HP online at http://www.hp.com/
support/net_printing. For other installation options supported by the HP Jetdirect print server,
see the HP Jetdirect Print Server Administrator’s Guide included with printers equipped with
the HP Jetdirect print server.
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Wireless printing
Wireless networks offer a safe, secure, and cost-effective alternative to traditional wired
servers.
IEEE 802.11b standard
With the wireless HP Jetdirect 802.11b external print server, HP peripherals can be placed
anywhere in the office or home and connected to a wireless network running Microsoft,
Apple, Netware, UNIX, or Linux network operating systems. This wireless technology
provides a high-quality printing solution without the physical constraints of wiring. Peripherals
can be conveniently placed anywhere in an office or home and can be easily moved without
changing network cables.
Installation is easy with the HP Install Network Printer Wizard.
HP Jetdirect 802.11b print servers are available for USB and parallel connections.
Bluetooth
Bluetooth wireless technology is a low-power, short-range radio technology that can be used
to wirelessly connect computers, printers, personal digital assistants (PDAs), cell phones,
and other devices.
Unlike infrared technology, Bluetooth’s reliance on radio signals means that devices do not
have to be in the same room, office, or cubicle with an unobstructed line of sight in order to
communicate. This wireless technology increases portability and efficiency within business
network applications.
The HP Color LaserJet 4610n printer uses a Bluetooth adapter (hp bt1300) to incorporate
Bluetooth wireless technology. The adapter is available for either USB or parallel
connections. The adapter has a 10-meter, line-of-site operation range in the 2.5 GHz ISM
band and can achieve data transfer rates up to 723 Kbps. The device supports the following
Bluetooth profiles:
●
●
●
●
●
Hardcopy Cable Replacement Profile (HCRP)
Serial Port Profile (SPP)
Object Push Profile (OPP)
Basic Imaging Profile (BIP)
Basic Printing Profile (BPP) with XHTML-Print
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Controlling print jobs
In the Microsoft Windows operating system, three settings affect how the printer driver tries
to pull paper when you send a print job. The Source, Type, and Size settings appear in the
Page Setup, Print, or Print Properties dialog boxes in most software programs. If you do
not change these settings, the printer automatically selects a tray using the default printer
settings.
Source
Printing by Source means that you choose a specific tray from which you want the printer to
pull paper. The printer tries to print from this tray, no matter what type or size is loaded. If
you choose a tray that is configured for a type or size that does not match your print job, the
printer does not print automatically. Instead, it waits for you to load the tray you chose with
the type or size of print media for your print job. If you load the tray, the printer begins
printing. If you press , the printer displays options to print from another tray.
Type and Size
Printing by Type or Size means that you want the printer to pull paper or print media from the
appropriate tray loaded with the correct type and size. Selecting media by type rather than
source is similar to locking out trays and helps protect special media from accidental use.
For example, if a tray is configured for letterhead and you specify the driver to print on plain
paper, the printer will not pull the letterhead from that tray. Instead, it will pull paper from a
tray that has plain paper loaded and is configured for plain paper on the printer control
panel. Selecting media by Type and Size results in significantly better print quality for heavy
paper, glossy paper, and transparencies. Using the wrong setting might result in
unsatisfactory print quality. Always print by Type for special print media, such as labels or
grayscale transparencies. Print by Size for envelopes, if possible.
●
If you want to print by Type or Size, select the Type or Size from the Page Setup dialog
box, the Print dialog box, or the Print Properties dialog box, depending on the
application.
●
If you often print on a certain type or size of media, the printer administrator (for a
network printer) or you (for a local printer) can configure a tray for that type or size.
Then, when you choose that type or size as you print a job, the printer pulls media from
the tray configured for that type or size.
Print setting priorities
Changes made to print settings are prioritized according to where the changes are made as
follows:
The names of commands and dialog boxes may vary depending on your program.
NOTE
●
Page Setup dialog box. This dialog box opens when you click Page Setup or a similar
command on the File menu of the program you are working in. Settings changed here
override settings changed anywhere else.
●
Print dialog box. This dialog box opens when you click Print, Print Setup, or a similar
command on the File menu of the program you are working in. Settings changed in the
Print dialog box have a lower priority and do not override changes made in the Page
Setup dialog box.
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●
●
Printer Properties dialog box (printer driver). The printer driver opens when you click
Properties in the Print dialog box. Settings changed in the Printer Properties dialog
box do not override settings available anywhere else.
Default printer settings. The default printer settings determine settings used in all print
jobs, unless settings are changed in the Page Setup, Print, or Printer Properties
dialog boxes, as described above. There are two ways to change the default printer
settings:
1. Click Start, Settings, Printers, and then right-click the printer icon, and click Properties.
2. Click Start, Control Panel, and then select the Printers folder, right-click the printer
icon, and click Properties.
To avoid affecting print jobs of other users, make printer setup changes through the software
application or the printer driver whenever possible. Printer setup changes made through the
control panel become default settings for subsequent jobs. Changes made through an
application or the printer driver affect only that specific job.
CAUTION
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Selecting print media
You can use many types of paper and other print media with this printer. This section
provides guidelines and specifications for selecting and using different print media. For more
Before purchasing any media or specialized forms in quantity, verify that your paper supplier
obtains and understands the print media requirements specified in the HP LaserJet Family
Print Media Guide.
information. To download a copy of the HP LaserJet Family Print Media Guide, go to
It is possible that media could meet all of the guidelines in this chapter and still not print
satisfactorily. This may be due to abnormal characteristics of the printing environment or to
other variables over which Hewlett-Packard has no control (for example, extremes in
temperature and humidity).
Hewlett-Packard recommends testing any media before buying it in large quantities.
Using media that does not conform to the specifications listed here or in the paper
specification guide can cause problems that require service. This service is not covered by
the Hewlett-Packard warranty or service agreements.
CAUTION
Media to avoid
This printer can handle many types of media. Use of media outside the printer’s
specifications will cause a loss of print quality and increase the chance of paper jams.
●
●
●
●
Do not use paper that is too rough.
Do not use paper with cutouts or perforations other than standard 3-hole punched paper.
Do not use multipart forms.
Do not use paper that has already been printed on or that has been fed through a
photocopier.
●
Do not use paper with a watermark if you are printing solid patterns.
Paper that can damage the printer
In rare circumstances, paper can damage the printer. Avoid the following paper to prevent
possible damage to the printer:
●
●
Do not use paper with staples attached.
Do not use transparencies designed for inkjet printers or other low-temperature printers,
or transparencies designed for monochrome printing. Use only transparencies that are
specified for use with HP Color LaserJet printers.
●
●
Do not use photo paper intended for inkjet printers.
Do not use paper that is embossed or coated and is not designed for the temperatures
of the image fuser. Select media that can tolerate temperatures of 190° C (374° F) for
0.1 second.
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●
●
Do not use letterhead paper with low-temperature dyes or thermography. Preprinted
forms or letterhead must use inks that can tolerate temperatures of 190° C (374° F) for
0.1 second.
Do not use any media that produces hazardous emissions, or that melts, offsets, or
discolors when exposed to 190° C (374° F) for 0.1 second.
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Configuring input trays
The printer allows you to configure input trays by type and size. You can load different media
in the printer’s input trays and then request media by type or size using the control panel.
If you have used other HP LaserJet printer models, you might be accustomed to configuring
Tray 1 to first mode or cassette mode. On theHP Color LaserJet 4610n printer, setting Tray
1 size and type to ANY SIZE is equivalent to first mode. Setting size or type for Tray 1 to a
setting other than ANY SIZE is equivalent to cassette mode.
NOTE
NOTE
The instructions below are to configure the trays at the printer control panel.
Configuring trays when the printer gives a prompt
In the following situations, the printer automatically prompts you to configure the tray for type
and size:
●
●
when you load paper into the tray
when you specify a particular tray or media type for a print job through the printer driver
or a software application and the tray is not configured to match the print job’s settings
The control panel displays this message: LOAD TRAY XX: [TYPE] [SIZE], To change type
press . The instructions below explain how to configure the tray after the prompt appears.
The prompt does not appear if you are printing from Tray 1 and if Tray 1 is configured for
NOTE
ANY SIZE and ANY TYPE.
To configure a tray when loading paper
1. Load paper in the tray. (Close the tray if you are using Tray 2.)
2. The printer displays the tray configuration message TRAY X To change size or type
press .
3. Press to display the TRAY X SIZE= menu.
4. To change the size, press or to highlight the correct size.
5. Press to select the size.
Depending on the size setting, the printer might prompt you to move the CUSTOM/
STANDARD switch in Tray 2 to the other position. Follow the instructions in the prompt,
and then close the tray.
A Setting saved message appears, and then a prompt appears to configure the paper
type.
6. To change the type, press or to highlight the correct paper type.
7. Press to select the paper type.
A Setting saved message appears, and then the current type and size settings are
displayed.
8. If size and type are now correct, press to clear the message.
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To configure a tray to match print job settings
1. In the software application, specify the source tray, the paper size, and the paper type.
2. Send the job to the printer.
If the tray needs to be configured, the LOAD TRAY X: message appears.
3. Load the tray with the correct paper. When the tray is closed, the TRAY X SIZE=
appears.
4. If the highlighted size is not correct, press or to highlight the correct size.
5. Press to select the correct size.
Depending on the size setting, the printer might prompt you to move the CUSTOM/
STANDARD switch in Tray 2 to the other position. Follow the instructions in the prompt,
and then close the tray.
A Setting saved message appears, and then a prompt appears to configure the paper
type.
6. If the highlighted paper type is not correct, press or to highlight the desired paper
type.
7. Press to select the paper type.
A Setting saved message appears, and then the current type and size settings are
displayed.
Configuring trays using the Paper Handling menu
You can also configure the trays for type and size without a prompt from the printer. Use the
paper handling menu to configure the trays as follows.
Configuring the paper size
1. Press MENU to enter the MENUS.
2. Press to highlight PAPER HANDLING.
3. Press to select PAPER HANDLING.
4. Press to highlight Tray <N> Size. (N represents the number of the tray you are
configuring.)
5. Press to select Tray <N> Size.
6. Press or to highlight the correct size.
7. Press to select the correct size.
Depending on the tray you are configuring and the size selected, the printer might
prompt you to adjust the tray guides or to move the CUSTOM/STANDARD switch in the
tray to the other position. Follow the instructions in the prompt, and then close the tray.
Configuring the paper type
1. Press MENU to enter the MENUS.
2. Press to highlight PAPER HANDLING.
3. Press to select PAPER HANDLING.
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4. Press to highlight Tray <N> Type. (N represents the number of the tray you are
configuring.)
5. Press to select Tray <N> Type.
6. Press or to highlight the correct paper type.
7. Press to select the correct paper type.
A Setting saved message appears, and then the current type and size settings are
displayed.
Configuring Tray 2 for a custom paper size
The printer automatically detects many sizes of paper, but you can also configure trays for
custom paper sizes. You must specify the following parameters:
●
●
●
Unit of measure (millimeters or inches)
X dimension (the width of the page as it feeds into the printer)
Y dimension (the length of the page as it feeds into the printer)
You must also move the tray’s CUSTOM/STANDARD switch to the CUSTOM position.
1
2
3
CUSTOM/STANDARD switch
Page width (X dimension)
Page length (Y dimension)
Use the following procedure to configure a tray for a custom size. Once a Custom size is set
for a tray, it will be retained until the switch in the tray is moved back to STANDARD.
To set a custom size in Tray 2
1. Open the tray and move the CUSTOM/STANDARD switch to the CUSTOM position.
Close the tray.
2. When the tray configuration message appears, press .
3. Press to change ANY CUSTOM to custom.
4. Press to select custom.
5. Press or to highlight the correct unit (either millimeters or inches).
6. Press to select the value.
After the unit of measure is set properly, set the X dimension as follows:
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7. Press or to highlight the correct value.
8. Press to select the value. If the value entered is outside the valid range, Invalid value
will appear for two seconds. The display prompts you to enter another value.
After the X dimension is set properly, set the Y dimension as follows:
9. Press or to highlight the correct value.
10. Press to select the value. If the value entered is outside the valid range, Invalid value
will appear for two seconds. The display prompts you to enter another value. The printer
displays a message indicating the dimensions for the custom size.
Printing from Tray 1 (multipurpose tray)
Tray 1 is a multipurpose tray that holds up to 100 sheets of paper or 20 envelopes. It
provides a convenient way to print envelopes, transparencies, custom-size paper, heavy
media greater than 32 lb, or other types of media without having to unload the other trays.
Tray 1 does not have a CUSTOM/STANDARD switch, so all paper sizes for Tray 1 are
undetectable.
NOTE
Loading Tray 1
To avoid jams, never add or remove paper from Tray 1 during printing.
1. Open Tray 1.
CAUTION
2. Set the side guides to the desired width.
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3. Load paper in the tray with the side to be printed on facing down.
For best performance, load the tray completely full without splitting the ream of paper.
Splitting the ream might cause a multi-feed problem, which could result in a paper jam. The
capacity of the paper tray can vary. For example, if you are using 75 g/m2 (20 lb) paper, the
tray holds a full ream of 500 sheets. If the media is heavier than 75 g/m2 (20 lb), the tray will
not hold a full ream, and you must reduce the number of sheets accordingly. Do not overfill
the tray because the printer might not pick up the paper.
NOTE
4. Adjust the side guides so that they lightly touch the paper stack but do not bend the
paper.
Make sure the paper fits under the tabs on the guides and not above the load level indicators.
NOTE
Printing envelopes from Tray 1
Many types of envelopes can be printed from Tray 1. Up to 20 envelopes can be stacked in
the tray. Printing performance depends on the construction of the envelope.
In the software, set margins at least 15 mm (0.6 inches) from the edge of the envelope.
Envelopes with clasps, snaps, windows, coated linings, exposed self-stick adhesives, or
other synthetic materials can severely damage the printer. To avoid jams and possible
printer damage, never try to print on both sides of an envelope. Before you load envelopes,
make sure they are flat, undamaged, and not stuck together. Do not use envelopes with
pressure-sensitive adhesive.
CAUTION
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To load envelopes into Tray 1
To avoid jams, do not remove or insert envelopes during printing.
1. Open Tray 1.
CAUTION
2. Load up to 20 envelopes in the center of Tray 1 with the side to be printed facing down
and the postage end toward the printer. Slide the envelopes into the printer as far as
they will go without forcing them.
3. Adjust the guides to touch the envelope stack without bending the envelopes. Make sure
the envelopes fit under the tabs on the guides.
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Printing envelopes
1. Specify Tray 1 or select the media source by size in the printer driver.
2. If your software does not automatically format an envelope, specify Landscape for page
orientation in your software application or printer driver. Use the following guidelines to
set margins for return and destination addresses on Commercial #10 or DL envelopes.
Address type
Return
Left margin
Top margin
15 mm (0.6 inches)
102 mm (4 inches)
15 mm (0.6 inches)
51 mm (2 inches)
Destination
For envelopes of other sizes, adjust the margin settings appropriately.
3. Select Print from the software application or printer driver.
NOTE
Printing from Tray 2
Tray 2 holds up to 500 sheets of standard paper or a 50.8 mm (2-inch) stack of labels. Tray
2 adjusts for detectable media sizes; letter, legal, A4, A5, JIS B5, and executive; and
undetectable media sizes: 8.5 by 13 and Executive (JIS), double Japan postcard, and
custom. The printer automatically detects the media size in these trays based on the tray’s
When using undetectable standard-sized media, place the CUSTOM/STANDARD switch in
NOTE
the CUSTOM position.
Loading detectable standard-sized media into Tray 2
Detectable standard-sized media is detected in the printer when the CUSTOM/STANDARD
switch is set to the STANDARD position, but can be manually set when the switch is set to
the CUSTOM position. Detectable sizes are marked in the tray.
The following detectable standard-sized media is supported in Tray 2: letter, legal, executive,
A4, A5, and (JIS) B5.
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Do not print cardstock, envelopes, heavy or extra heavy paper, or unsupported sizes of
media from Tray 2. Print on these types of media only from Tray 1. Do not overfill the input
tray or open it while it is in use. Doing so can cause jams in the printer.
CAUTION
1. Remove the tray from the printer. Move the CUSTOM/STANDARD switch to the
STANDARD position.
2. Adjust the rear media-length guide by squeezing the guide adjustment latch and sliding
the back of the tray to the length of the media being used.
3. Push down the media lift plate until it locks.
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4. Slide the media-width guides open to the size for the media you are using.
5. Load media face-up, making sure that the corners of the media fit under the front corner
tabs.
For best performance, load the tray completely full without splitting the ream of paper.
Splitting the ream might cause a multi-feed problem, which could result in a paper jam. The
capacity of the paper tray can vary. For example, if you are using 75 g/m2 (20 lb) paper, the
tray holds a full ream of 500 sheets. If the media is heavier than 75 g/m2 (20 lb), the tray will
not hold a full ream, and you must reduce the number of sheets accordingly. Do not overfill
the tray because the printer might not pick up the paper.
NOTE
NOTE
If the tray is not properly adjusted, the printer might display an error message or the media
might jam.
6. Insert the tray into the printer. The printer will display the tray’s media type and size. If
the configuration is not correct, press the key when the printer prompts you to
configure the tray for type and size. (For more information see To configure a tray when
7. If the configuration is correct, press to clear the message.
Loading undetectable standard-sized media into Tray 2
Undetectable standard-sized media sizes are not marked in the tray, but are listed in the
Size menu for the tray.
The following undetectable standard-sized media is supported in Tray 2: executive (JIS), 8.5
by 13, double Japan postcard, and 16K.
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Do not print cardstock, envelopes, or unsupported sizes of media from Tray 2. Print on these
types of media only from Tray 1. Do not overfill the input tray or open it while it is in use.
Doing so can cause paper jams.
CAUTION
1. Remove the tray from the printer. Move the CUSTOM/STANDARD switch to the
CUSTOM position.
2. Adjust the rear media-length guide by squeezing the guide adjustment latch and sliding
the back of the tray to the length of the media being used.
3. Push down the media lift plate until it locks.
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4. Slide the media-width guides open to the size for the media you are using.
5. Load media face-up, making sure that the corners of the media fit under the front corner
tabs.
For best performance, load the tray completely full without splitting the ream of paper.
Splitting the ream might cause a multi-feed problem, which could result in a paper jam. The
capacity of the paper tray can vary. For example, if you are using 75 g/m2 (20 lb) paper, the
tray holds a full ream of 500 sheets. If the media is heavier than 75 g/m2 (20 lb), the tray will
not hold a full ream, and you must reduce the number of sheets accordingly. Do not overfill
the tray because the printer might not pick up the paper.
NOTE
NOTE
If the tray is not properly adjusted, the printer might display an error message or the media
might jam.
6. Insert the tray into the printer. The printer will display the tray’s media type and size. If
the configuration is not correct, press the key when the printer prompts you to
configure the tray for type and size. (For more information, see To configure a tray when
7. If the configuration is correct, press to clear the message.
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Loading custom-sized media into Tray 2
The Custom media menu will be displayed when the Tray 2 switch is in the Custom size
position. You must also change the size setting on the control panel to custom and set the
unit of measure, X dimension, and Y dimension. See To configure a tray to match print job
settings for more information.
1. Remove tray from the printer.
2. Move the tray switch to the CUSTOM size position. Once a custom size is set for a tray,
it will be retained until the switch is moved back to STANDARD or until you manually
change the configuration.
3. Slide the media width guides all the way open and adjust the rear media-length guide to
the length of the paper being used.
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4. Push down the media lift plate until it locks.
5. Load media face-up, making sure that the corners of the media fit under the front tabs.
For best performance, load the tray completely full without splitting the ream of paper.
Splitting the ream might cause a multi-feed problem, which could result in a paper jam. The
capacity of the paper tray can vary. For example, if you are using 75 g/m2 (20 lb) paper, the
tray holds a full ream of 500 sheets. If the media is heavier than 75 g/m2 (20 lb), the tray will
not hold a full ream, and you must reduce the number of sheets accordingly. Do not overfill
the tray because the printer might not pick up the paper.
NOTE
6. Slide the media width guides in making sure that they gently touch the paper. Insert the
tray into the printer.
7. Insert the tray into the printer. The printer will display the tray’s type and size
configuration. To specify specific custom dimensions, or if the type is not correct, press
the key when the printer prompts To change size or type press . To enter specific
8. If the configuration is correct, press to clear the message.
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Printing on special media
Use these guidelines when printing on special types of media.
Special media such as envelopes, transparencies, custom-size paper, or heavy media
greater than 120 g/m2 is used in Tray 1.
NOTE
To print on any special media, use the following procedure:
1. Load the media in the paper tray.
2. When the printer prompts you for the paper type, select the correct media type for the
paper loaded in the tray. For example, select GLOSSY when loading HP Gloss Laser
Paper.
3. In the software application or the printer driver, set the media type to match the media
type that is loaded in the paper tray.
For the best print quality, always verify that the media type selected on the printer control
panel and the media type selected in the application or printer driver match the type of
media loaded in the tray.
NOTE
Transparencies
When printing on transparencies, use the following guidelines:
●
●
Handle transparencies using the edges. Oils from your fingers deposited on the
transparency can cause print quality problems.
Use only overhead transparencies recommended for use in this printer. Hewlett-Packard
recommends using HP Color LaserJet Transparencies with this printer. HP products are
designed to work together for optimum printing results.
●
In either the software application or the driver, select TRANSPARENCY as the media
type, or print from a tray that is configured for transparencies.
For more information about how to access the printer drivers, see Accessing the printer
Transparencies not designed for LaserJet printing will melt in the printer, causing damage to
the printer.
CAUTION
Glossy paper
●
In either the software application or the driver, select GLOSSY or HEAVY as the media
type, or print from a tray that is configured for glossy paper.
●
●
Use the control panel to set the media type to GLOSSY for the input tray being used.
Because this affects all print jobs, it is important to return the printer to its original
Hewlett-Packard recommends using HP Color LaserJet Soft Gloss paper with this printer.
HP products are designed to work together for optimum printing results. If HP Color LaserJet
Soft Gloss paper is not used with this printer, print quality may be compromised.
NOTE
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Colored paper
●
Colored paper should be of the same high quality as white xerographic paper.
●
Pigments used must be able to withstand the printer’s fusing temperature of 190° C
(374° F) for 0.1 second without deterioration.
●
●
Do not use paper with a colored coating that was added after the paper was produced.
The printer creates colors by printing patterns of dots, overlaying and varying their
spacing to produce various colors. Varying the shade or color of the paper will affect the
shades of the printed colors.
Envelopes
Envelopes can be printed only from Tray 1. Set the tray’s media size to the specific envelope
NOTE
Adhering to the following guidelines will help ensure proper printing on envelopes and help
prevent printer jams:
●
●
●
●
●
●
Do not load more than 20 envelopes into Tray 1.
The weight rating of envelopes should not exceed 105 g/m2 (28 lb bond).
Envelopes should be flat.
Do not use envelopes with windows or clasps.
Envelopes must not be wrinkled, nicked, or otherwise damaged.
Envelopes with peel-off adhesive strips must use adhesives that can withstand the heat
and pressures of the printer’s fusing process.
●
Envelopes should be loaded face-down and with the postage end feeding into the printer
first.
Labels
For printing labels, set the tray’s media type to LABELS in the printer control panel. See
NOTE
Configuring input trays. When printing labels, use the following guidelines:
●
●
Verify that the labels’ adhesive material can tolerate temperatures of 190° C (374° F) for
0.1 second.
Verify that there is no exposed adhesive material between the labels. Exposed areas
can cause labels to peel off during printing, which can cause printer jams. Exposed
adhesive can also cause damage to printer components.
●
●
●
Do not re-feed a sheet of labels.
Verify that the labels lie flat.
Do not use labels that are wrinkled, bubbled, or otherwise damaged.
Heavy paper
The following heavy paper types can be used with the HP Color LaserJet 4610n printer.
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Paper type
Paper weight
105-119 g/m2
28-32 lb
Heavy
120-163 g/m2
32-43 lb
Extra heavy
Cardstock
164-200 g/m2
43-53 lb
90-104 g/m2
24-28 lb
Intermediate
Tough paper
5 mil
44 lb
When printing on heavy paper types, use the following guidelines:
Use Tray 1 for paper that is heavier than 120 g/m2 to 200 g/m2 (32 lb bond up to 53 lb
bond).
●
●
●
●
For optimum results when printing on heavy paper, use the printer control panel to set
the media type for the tray to HEAVY.
In either the software application or the driver, select Heavy as the media type, or print
from a tray that is configured for heavy paper.
Because this setting affects all print jobs, it is important to return the printer back to its
In general do not use paper that is heavier than the media specification recommended for
this printer. Doing so can cause misfeeds, paper jams, reduced print quality, and excessive
mechanical wear.
CAUTION
HP LaserJet Tough paper
When printing on HP LaserJet Tough paper, use the following guidelines:
●
●
●
Handle HP LaserJet Tough paper using the edges. Oils from your fingers deposited on
HP LaserJet Tough paper can cause print quality problems.
Use only HP LaserJet Tough paper with this printer. HP products are designed to work
together for optimum printing results.
In either the software application or the driver, select TOUGH PAPER as the media
type, or print from a tray that is configured for HP LaserJet Tough paper.
Preprinted forms and letterhead
Observe the following guidelines for best results with preprinted forms and letterhead:
●
Forms and letterhead must be printed with heat-resistant inks that will not melt, vaporize,
or release hazardous emissions when subjected to the printer’s fusing temperature of
approximately 190° C (374° F) for 0.1 second.
●
Inks must be non-flammable and should not adversely affect any printer rollers.
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●
●
Forms and letterhead should be sealed in a moisture-proof wrapping to prevent changes
during storage.
Before loading preprinted paper such as forms and letterhead, verify that the ink on the
paper is dry. During the fusing process, wet ink can come off of preprinted paper.
Recycled paper
This printer supports the use of recycled paper. Recycled paper must meet the same
specifications as standard paper. See the HP LaserJet Printer Family Print Media Guide.
Hewlett-Packard recommends that recycled paper contain no more than 5 percent ground
wood.
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Manual two-sided (duplex) printing
You must specify two-sided printing options in your software application or in the printer
NOTE
driver in order to print on both sides of the page. If this option is not visible in the software
application or printer driver, use the following information to make duplex printing options
available.
To use two-sided printing:
●
●
●
●
Verify that the printer driver is configured to show the two-sided printing option as
manual. For instructions, see the online Help for the printer driver or for more information
Once the two-sided printing option is shown, select the appropriate two-sided printing
options in the printer driver software. Two-sided printing options include page and
binding orientation.
Two-sided printing is not supported for certain media types, including transparencies,
envelopes, labels, heavy, extra heavy, cardstock, and Tough paper. (The maximum
weight paper for automatic duplex printing is 105 g/m2 (28 lb) bond.)
Manual two-sided printing can support all sizes and more types of media.
(Transparencies, envelopes, and labels are not supported.)
●
●
For best results, avoid two-sided printing with rough-textured, heavy-weight media.
When using special media such as letterhead or forms, place the media face down in
Tray 2. Place special media face up in Tray 1. (This is different than for one-sided
printing.)
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Manual two-sided printing
If you want to print on two sides (duplex) on paper other than the supported sizes or weights
(for example, paper heavier than 120 g/m2 (32 lb) or very thin paper), or if your printer does
not support automatic two-sided printing, you will have to go to the printer and reinsert the
paper manually after the first side has printed.
Damaged or previously used paper can cause paper jams and should not be used.
NOTE
To manually print on two sides (duplex)
1. Ensure that the printer driver is configured to allow manual duplexing. In the printer
2. From the application, open the printer driver.
3. Select the appropriate size and type.
4. On the Finishing tab, click Print on Both Sides or Print on Both Sides (Manually).
5. The default binding option is to bind on the long edge of the paper in portrait layout. To
change the setting, click the Finishing tab, and select the Flip pages up checkbox.
6. Click OK. The Print on Both Sides instructions will appear. Follow the instructions to
finish printing your document.
If total sheets exceed the Tray 1 capacity for manual duplex jobs, feed the top 100 sheets
and press . When prompted, feed the next 100 sheets and press . Repeat as necessary
until all the sheets from the output stack have been loaded into Tray 1.
NOTE
Printing booklets
Some versions of the printer driver let you control the printing of booklets when duplexing.
You can select binding on the left or right side on letter, legal, or A4 paper size. Windows
2000 and XP supports booklet printing for all paper sizes.
See the printer driver online Help for more information about the printing booklets feature.
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Special printing situations
Use these guidelines when printing on special types of media.
Printing a different first page
Use the following procedure to print the first page of a document on a different media type
than the rest of the document, for example, to print the first page of a document on
letterhead paper and the rest on plain paper.
1. From your application or printer driver, specify a tray for the first page and another tray
for the remaining pages.
For more information about how to access the printer drivers, see Accessing the printer
2. Load the special media into the tray that you specified in step 1.
3. Load the media for the remaining pages of the document into another tray.
You can also print on different media by using the printer control panel or printer driver to set
the types of media that are loaded in the trays and then selecting the first and remaining
pages by media type.
Printing a blank back cover
Use the following procedure to print a blank back cover. You can also select an alternate
paper source or print on a different media type than the rest of the document.
1. On the printer driver’s Paper tab, select Use different paper, then from the drop-down
list, select Back Cover, check Add a blank back cover, and then click OK.
You can also select an alternate paper source or print a blank back cover on a different
media type than the rest of the document. If desired, select a different source and type from
the drop-down lists.
Printing on custom-size media
The printer supports single-sided printing on custom-size media. Tray 1 supports media
sizes from 76 by 127 mm (3 by 5 inches) to 216 by 356 mm (8.5 by 14 inches). Tray 2
supports media sizes from 182 by 210 mm (7.16 by 8.27 inches) to 216 by 356 mm (8.5 by
14 inches).
When printing on custom-size media, if Tray 1 is configured in the printer control panel as
TRAY X TYPE= ANY TYPE and TRAY X SIZE= ANY SIZE, the printer will print on whatever
media is loaded in the tray. When printing on custom-size media from Tray 2, adjust the
switch on the tray to the custom position, and from the control panel, set the media size to
custom or ANY CUSTOM.
Some software applications and printer drivers allow you to specify custom paper-size
dimensions. You can configure custom paper sizes from the printer driver’s Paper tab or
Forms tab (Windows 2000 and XP). Be sure to set the correct paper size in both the page
setup and print dialog boxes.
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If your software application requires you to calculate margins for custom-size paper, see the
online Help for that application.
Stopping a print request
You can stop a print request either from the printer control panel or from your software
application. To stop a print request from a computer on a network, see the online Help for
the specific network software.
It may take some time for all printing to clear after you have canceled a print job.
NOTE
To stop the current print job from the printer control panel
1. Press STOP on the printer control panel to pause the job that is currently printing. The
control panel menu provides the option to resume printing or to cancel the current job.
2. Press MENU to exit the menu and resume printing.
3. Press to cancel the job.
Pressing STOP does not affect subsequent print jobs that are stored in the printer buffer.
To stop the current print job from your software application
A dialog box will appear briefly on the control panel display, giving you the option to cancel
the print job.
If several requests have been sent to the printer through your software, they might be
waiting in a print queue (for example, in Windows Print Manager). See the software
documentation for specific instructions on canceling a print request from the computer.
If a print job is waiting in a print queue (computer memory) or print spooler (Windows 2000
or XP), delete the print job there.
For Windows 2000 or XP, go to Start, Settings, and then Printers. Double-click the
HP Color LaserJet 4610n printer icon to open the print spooler. Select the print job you
want to cancel, and then press Delete. If the print job is not cancelled, you might need to
shut down and restart the computer.
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Job storage features
The HP Color LaserJet 4610n printer lets you store a job in the printer’s memory for printing
at a later time. The job storage features use memory from random access memory (RAM).
These job storage features are described below.
To support job storage features for complex jobs, or if you often print complex graphics, print
PostScript (PS) documents, or use many downloaded fonts, HP recommends that you install
additional memory. Added memory also gives you more flexibility in supporting job-storage
features, such as quick copying.
To use the Private Job and Proof and Hold features, you must have a minimum of 192 MB of
memory: 256 MB DDR plus 32 MB of additional memory on the formatter board.
NOTE
Make sure to uniquely identify jobs in the printer driver before printing. Using default names
may override previous jobs with the same default name or cause the job to be deleted. For
CAUTION
Storing a print job
You can download a print job to the printer without printing it. You can then print the job at
any time through the printer control panel. For example, you may want to download a
personnel form, calendar, time sheet, or accounting form that other users can access and
print.
To store a print job permanently, select the Stored Job option in the driver when printing the
job.
1. Press MENU to enter MENUS.
2. RETRIEVE JOB is highlighted.
3. Press to select RETRIEVE JOB.
4. Press to highlight your USER NAME.
5. Press to select your USER NAME.
6. Press to highlight a JOB NAME.
7. Press to select the JOB NAME.
PRINT is highlighted.
8. Press to select PRINT.
9. Press or to select the first digit of the PIN.
10. Press to select the digit. The number changes to an asterisk.
11. Repeat steps 10 and 11 for the remaining three digits of the PIN.
12. Press when finished entering the PIN.
13. Press or to select the number of copies needed.
14. Press to print the job.
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Proofing and holding a job
The proof and hold feature provides a quick and easy way to print and proof one copy of a
job and then print addtional copies. This option stores the print job in printer RAM memory,
and prints only the first copy of the job, allowing you to check the first copy. If the document
prints correctly, you can print the remaining copies of the print job from the printer control
panel. The number of proof-and-hold print jobs that can be stored in the printer is set from
the printer control panel.
To permanently store the job and prevent the printer from deleting it, select the Stored Job
option in the driver.
Printing stored jobs
1. Press MENU to enter MENUS.
RETRIEVE JOB is highlighted.
2. Press to select RETRIEVE JOB.
3. Press to highlight your USER NAME.
4. Press to select your USER NAME.
5. Press to highlight a JOB NAME.
6. Press to select the JOB NAME.
PRINT is highlighted.
7. Press to select PRINT.
8. Press or to select the number of copies.
9. Press to print the job.
Deleting stored jobs
When you send a stored job, the printer overwrites any previous jobs with the same user and
job name. If there is not a job already stored under the same user and job name, and the
printer needs additional space, the printer may delete other stored jobs starting with the
oldest. The default number of jobs that can be stored is 32. You can change the number of
jobs that can be stored from the control panel. For more information about setting the job
A job can be deleted from the control panel or from HP Web Jetadmin. To delete a job from
the control panel, use the following procedure:
1. Press MENU to enter MENUS.
RETRIEVE JOB is highlighted.
2. Press to select RETRIEVE JOB.
3. Press to highlight your USER NAME.
4. Press to select your USER NAME.
5. Press to highlight a JOB NAME.
6. Press to select the JOB NAME.
7. Press to highlight DELETE.
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8. Press to select DELETE.
9. Press to delete the job.
Private jobs
This option allows you to send a print job directly to the printer memory. Selection of Private
Job activates the PIN field. The print job can be printed only after you type a PIN in the
printer control panel. After the job is printed, the printer removes the job from the printer
memory. This feature is useful when you are printing sensitive or confidential documents that
you do not want to leave in an output bin after printing. Private Job stores the print job on the
hard disk or in printer RAM memory. After it is released for printing, the private job is
immediately deleted from the printer. If more copies are needed, you have to reprint the job
from the program. If you send a second private job to the printer with the same user name
and job name as an existing private job (and you have not released the original job for
printing), the job will overwrite the existing job, regardless of the PIN. Private jobs are
deleted if power to the printer is turned off.
A lock symbol next to a job name indicates that the job is private.
NOTE
Specify that a job is private from the driver. Select the Private Job option and type a 4-digit
PIN. To avoid overwriting jobs with the same name, also specify a username and job name.
Printing a private job
1. Press MENU to enter MENUS.
RETRIEVE JOB is highlighted.
2. Press to select RETRIEVE JOB.
3. Press to highlight your USER NAME.
4. Press to select your USER NAME.
5. Press to highlight a JOB NAME.
6. Press to select the JOB NAME.
PRINT is highlighted.
7. Press to select PRINT.
8. Press or to select the first digit of the PIN.
9. Press to select the digit. The number changes to an asterisk.
10. Repeat steps 8 and 9 for the remaining three digits of the PIN.
11. Press when finished entering the PIN.
12. Press or to select the number of copies.
13. Press to print the job.
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Deleting a private job
A private job can be deleted from the printer control panel. You can delete a job without
printing it, or IT WILL BE AUTOMATICALLY DELETED after it is printed.
1. Press MENU to enter MENUS.
RETRIEVE JOB is highlighted.
2. Press to select RETRIEVE JOB.
3. Press to highlight your USER NAME.
4. Press to select your USER NAME.
5. Press to highlight a JOB NAME.
6. Press to select the JOB NAME.
7. Press to highlight DELETE.
8. Press to select DELETE.
9. Press or to select the first digit of the PIN.
10. Press to select the digit. The number changes to an asterisk.
11. Repeat steps 9 and 10 for the remaining three digits of the PIN.
12. Press when finished entering PIN.
13. Press to delete the job.
Mopier mode
When Mopier Mode is enabled, the printer produces multiple, collated copies from a single
print job. Multiple-original printing (mopying) increases printer performance and reduces
network traffic by sending the job to the printer once, then storing it in the printer’s RAM. The
remainder of the copies are printed at the printer’s fastest speed. All documents can be
created, controlled, managed, and finished from the desktop, which eliminates the extra step
of using a photocopier.
The HP Color LaserJet 4610n printer supports the mopying feature, provided they have
enough total memory (at least 192 MB of total memory: 160 MB DDR plus 32 MB on the
formatter board), and the mopying feature is enabled by default if the Mopier Mode setting
is Enabled in the Device Settings tab.
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Managing memory
This printer supports up to 544 MB of memory: 512 MB DDR plus 32 MB of additional
memory on the formatter board. You can add additional memory by installing dual data-rate
(DDR) memory. To allow for memory expansion, the printer has one DDR slot, which
accepts 128, 256, or 512 MB of RAM. For information about installing memory, see Working
Memory specification: The HP Color LaserJet 4610n printer uses 200-pin small outline dual
inline memory modules (SODIMM) that support 128, 256, or 512 MB of RAM.
NOTE
NOTE
The printer features Memory Enhancement Technology (MEt), which automatically
compresses page data to provide the most efficient use of the printer’s RAM.
The printer uses DDR SODIMM. Extended data output (EDO) DIMMs are not supported.
If memory problems occur when you are printing complex graphics, you can make more
memory available by removing downloaded fonts, style sheets, and macros from printer
memory. Reducing the complexity of a print job from within an application can help avoid
memory problems.
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Printer information pages
From the printer control panel, you can print pages that give details about the printer and its
current configuration. The procedures for printing the following information pages are
described here:
●
●
●
●
●
●
●
●
●
●
menu map
configuration page
supplies status page
usage page
demo page
print RGB samples
print CMYK samples
file directory
PCL or PS font list
event log
Menu map
To see the current settings for the menus and items available in the control panel, print a
control panel menu map.
1. Press MENU to enter the MENUS.
2. Press to highlight INFORMATION.
3. Press to select INFORMATION.
4. If PRINT MENU MAP is not highlighted, press or until it is highlighted.
5. Press to select PRINT MENU MAP.
The message Printing... MENU MAP appears on the display until the printer finishes
printing the menu map. The printer returns to the Ready state after printing the menu map.
You might want to store the menu map near the printer for reference. The content of the
menu map varies, depending on the options currently installed in the printer. (Many of these
values can be overridden from the printer driver or software application.)
Configuration page
Use the configuration page to view current printer settings, to help troubleshoot printer
problems, or to verify installation of optional accessories, such as memory (DIMMs), paper
trays, and printer languages.
1. Press MENU to enter the MENUS.
2. Press to highlight INFORMATION.
3. Press to select INFORMATION.
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4. Press to highlight PRINT CONFIGURATION.
5. Press to select PRINT CONFIGURATION.
The message Printing... CONFIGURATION appears on the display until the printer finishes
printing the configuration page. The printer returns to the Ready state after printing the
configuration page.
If the printer is configured with an HP Jetdiret 175x external print server, request an
HP Jetdirect external print server configuration page through the HP Jetdirect device. The
printer will then print the HP Jetdirect configuration page.
NOTE
Supplies status page
The supplies status page illustrates the remaining life for the following printer supplies:
●
●
●
print cartridges (all colors)
transfer unit
fuser
To print the supplies status page:
1. Press MENU to enter the MENUS.
2. Press to highlight INFORMATION.
3. Press to select INFORMATION.
4. Press to highlight PRINT SUPPLIES STATUS PAGE.
5. Press to select PRINT SUPPLIES STATUS PAGE.
The message Printing... SUPPLIES STATUS appears on the display until the printer
finishes printing the supplies status page. The printer returns to the Ready state after
printing the supplies status page.
If you are using non-HP supplies, the supplies status page will not show the remaining life
NOTE
Usage page
The usage page lists a page count for each size of media that has passed through the
printer. This page count includes the number of pages that were printed on one side, the
number that were printed on two sides (duplexed), and totals of the two printing methods for
each media size. It also lists the average percentage of page coverage for each color.
1. Press MENU to enter the MENUS.
2. Press to highlight INFORMATION.
3. Press to select INFORMATION.
4. Press to highlight PRINT USAGE PAGE.
5. Press to select PRINT USAGE PAGE.
The message Printing... USAGE PAGE appears on the display until the printer finishes
printing the usage page. The printer returns to the Ready state after printing the usage page.
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Demo
A demo page is a color photograph that demonstrates print quality.
1. Press MENU to enter the MENUS.
2. Press to highlight INFORMATION.
3. Press to select INFORMATION.
4. Press to highlight PRINT DEMO.
5. Press to select PRINT DEMO.
The message Printing... DEMO PAGE appears on the display until the printer finishes
printing the demo page. The printer returns to the Ready state after printing the demo page.
Print CMYK samples
Use the PRINT CMYK SAMPLES page to print CMYK color samples to match the color
values in your application.
1. Press MENU to enter the MENUS.
2. Press to highlight INFORMATION.
3. Press to select INFORMATION.
4. Press to highlight PRINT CMYK SAMPLES.
5. Press to select PRINT CMYK SAMPLES.
The message Printing... CMYK Samples appears on the display until the printer finishes
printing the demo page. The printer returns to the Ready state after printing the demo page.
Print RGB samples
Use the PRINT RGB SAMPLES page to print RGB color samples to match the color values
in your application.
1. Press MENU to enter the MENUS.
2. Press to highlight INFORMATION.
3. Press to select INFORMATION.
4. Press to highlight PRINT RGB SAMPLES.
5. Press to select PRINT RGB SAMPLES.
The message Printing... RGB Samples appears on the display until the printer finishes
printing the demo page. The printer returns to the Ready state after printing the demo page.
PCL or PS font list
Use the font lists to see which fonts are currently installed in the printer. (The font lists also
show which fonts are resident on an optional hard disk accessory or flash DIMM.)
1. Press MENU to enter the MENUS.
2. Press to highlight INFORMATION.
3. Press to select INFORMATION.
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4. Press to highlight PRINT PCL FONT LIST or PRINT PS FONT LIST.
5. Press to select PRINT PCL FONT LIST or PRINT PS FONT LIST.
The message Printing... FONT LIST appears on the display until the printer finishes printing
the font list page. The printer returns to the Ready state after printing the font list page.
Event log
The event log lists the printer events, including printer jams, service errors, and other printer
conditions.
1. Press MENU to enter the MENUS.
2. Press to highlight DIAGNOSTICS.
3. Press to select DIAGNOSTICS.
4. Press to highlight PRINT EVENT LOG.
5. Press to select PRINT EVENT LOG.
The message Printing... EVENT LOG appears on the display until the printer finishes
printing the event log. The printer returns to the Ready state after printing the event log.
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Using color
The HP Color LaserJet 4610n printer offers great color printing as soon as you set up the
printer. It provides a combination of automatic color features to generate excellent color
results for the general office user, plus sophisticated tools for the professional who is
experienced with color use.
The HP Color LaserJet 4610n printer provides carefully designed and tested color tables to
provide a smooth, accurate color rendition of all printable colors.
HP ImageREt 2400
HP ImageREt 2400 print technology is a system of innovative technologies developed
exclusively by HP to deliver superior print quality. The HP ImageREt system sets itself apart
from the industry by integrating technology advancements and optimizing each element of
the print system. Several categories of HP ImageREt have been developed for a variety of
user needs.
The system’s foundation is comprised of key color laser technologies, including image
enhancements, smart supplies, and high-resolution imaging. As the level or category of
ImageREt increases, these core technologies are refined for more advanced system usage,
and additional technologies are integrated. The HP ImageREt 2400 is a complete HP
proprietary printing solution developed and implemented for the HP Color LaserJet 4610n
printer. HP now offers superior image enhancements for general office documents and
marketing collateral. HP Image REt 2400 does well in different environmental conditions and
with a variety of media.
Paper selection
For the best color and image quality, it is important to select the appropriate media type from
Color options
Color options enable optimal color output automatically for diverse types of documents.
Color options use object tagging, which allows optimal color and halftone settings to be used
for different objects (text, graphics, and photos) on a page. The printer driver determines
which objects are used on a page and uses halftone and color settings that provide the best
print quality for each object. Object tagging, combined with optimized default settings,
produces great color out of the box.
In the Windows environment, the Automatic and Manual color options are on the Color tab
in the printer driver.
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sRGB
Standard red-green-blue (sRGB) is a world-wide color standard originally developed by HP
and Microsoft as a common color language for monitors, input devices (scanners, digital
cameras), and output devices (printers, plotters). It is the default color space used for HP
products, Microsoft operating systems, the Web, and most office software sold today. sRGB
is representative of the typical Windows computer monitor today and the convergence
standard for high-definition television.
Factors such as the type of monitor you use and the room’s lighting can affect the
NOTE
The latest versions of Adobe PhotoShop, CorelDRAW™, Microsoft Office, and many other
applications use sRGB to communicate color. Most importantly, as the default color space in
Microsoft operating systems, sRGB has gained broad adoption as a means to exchange
color information between applications and devices using a common definition that assures
typical users will experience greatly improved color matching. sRGB improves your ability to
match colors between the printer, the computer monitor and other input devices (scanner,
digital camera) automatically, without the need to become a color expert.
Printing in four colors — CMYK
Cyan, magenta, yellow, and black (CMYK) are the inks used by a printing press. The
process is often called four-color printing. CMYK data files are typically used by and
originate from graphic arts (printing and publishing) environments. The printer will accept
CMYK colors through the PS printer driver. The printer color-rendering of CMYK is designed
to provide rich, saturated colors for text and graphics.
CMYK ink set emulation (PostScript only)
The printer’s color rendering of CMYK can be made to emulate several standard Offset
Press ink sets.
●
●
Default. This selection is good for general purpose rendering of CMYK data. It is
designed to render photographs well, while at the same time providing rich saturated
colors for text and graphics.
Specification for Web Offset Publications (SWOP). Common ink standards in
the United States and other locations.
●
●
●
Euroscale. Common ink standard for Europe and other locations.
Dainippon Ink and Chemical (DIC). Common ink standard in Japan and other locations.
Device. Emulation is turned off. To render photographs properly with this selection,
images require color management in the application or operating system.
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Managing printer color options
Setting color options to Automatic will typically produce the best possible print quality for
color documents. However, there may be cases when you want to print a color document in
grayscale (black and white) or wish to change one of the printer’s color options.
●
Using Windows, print in grayscale or change the color options using settings found on
the Color tab in the printer driver.
●
Using a Macintosh computer, print in grayscale or change the color options using the
Color Matching pop-up menu in the Print dialog box.
Print in Grayscale
Selecting the Print in Grayscale option from the printer driver prints a document in black
and white. This option is useful for previewing preliminary copies of slides and hardcopy
output, or for printing color documents that will be photocopied or faxed.
Automatic or manual color adjustment
The Automatic color adjustment option optimizes the neutral gray color treatment,
halftones, and edge enhancements used for each element in a document. For more
information, see your printer driver online Help.
Automatic is the default setting and is recommended for printing all color documents.
NOTE
The Manual color adjustment option allows you to adjust the neutral gray color treatment,
halftones, and edge enhancements for text, graphics, and photographs. To access the
Manual color options, from the Color tab, select Manual, then Settings.
Manual color options
Manual color adjustment allows you to adjust the Color (or Color Map) and Halftoning
options individually for text, graphics, and photographs.
Halftone options
Halftone options affect the resolution and clarity of your color output. You can select halftone
settings for text, graphics, and photographs independently. The two halftone options are
Smooth and Detail.
●
The Smooth option provides better results for large, solid-filled print areas. It also
enhances photographs by smoothing out fine color gradations. Choose this option when
uniform and smooth area fills are top priority.
●
The Detail option is useful for text and graphics that require sharp distinctions among
lines or colors, or images that contain a pattern or a high level of detail. Choose this
option when sharp edges and details are top priority.
Some applications convert text or graphics to raster images. In these cases, the
NOTE
Photographs settings will also control text and graphics.
Neutral Grays
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The Neutral Grays setting determines the method used for creating gray colors used in text,
graphics, and photographs.
Two values are available for the Neutral Grays setting:
●
Black Only generates neutral colors (grays and black) using only black toner. This
guarantees neutral colors without a color cast.
●
4-Color generates neutral colors (grays and black) by combining all four toner colors.
This method produces smoother gradients and transitions to non-neutral colors, and it
produces the darkest black.
Some applications convert text or graphics to raster images. In these cases, the
NOTE
Photographs settings will also control text and graphics.
Edge Control
The Edge Control setting determines how edges are rendered. Edge control has three
components: adaptive halftoning, REt, and trapping. Adaptive halftoning increases the edge
sharpness. Trapping reduces the effect of color plane misregistration by slightly overlapping
the edges of adjacent objects. The color REt option increases the apparent resolution by
placing each dot for the smoothest edges.
Four levels of edge control are available:
●
Maximum is the most aggressive trapping setting. Adaptive halftoning and color REt
settings are on.
●
Normal is the default trapping setting. Trapping is at a medium level. Adaptive halftoning
and color REt settings are on.
●
●
Light sets trapping at a minimal level. Adaptive halftoning and color REt settings are on.
Off turns off trapping, adaptive halftoning, and color REt.
RGB Color
Three values are available for the RGB Color setting:
●
Default instructs the printer to interpret RGB color as sRGB. sRGB is the accepted
standard of Microsoft and the World Wide Web Organization (www).
●
Vivid instructs the printer to increase the color saturation in the midtones so that colored
objects appear more colorful. Printed blues and greens will likely appear darker than on
your monitor. This option is good for business graphics or for producing colors similar to
the HP Color LaserJet 4550.
●
Device instructs the printer to print RGB data in raw device mode. To render
photographs properly with this selection, you must manage image color in the
application or operating system.
HP Color LaserJet 4550 Color Emulation can be accessed though the Print Task Quick Sets
in the printer driver.
NOTE
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Matching colors
The process of matching printer output color to your computer screen is quite complex
because printers and computer monitors use different methods of producing color. Monitors
display colors by light pixels using an RGB (red, green, blue) color process, but printers print
colors using a CMYK (cyan, magenta, yellow, and black) process.
Several factors can influence your ability to match printed colors to those on your monitor.
These factors include:
●
●
●
●
●
●
●
●
●
●
●
print media
printer colorants (inks or toners for example)
printing process (inkjet, press, or laser technology for example)
overhead lighting
personal differences in perception of color
software applications
printer drivers
computer operating system
monitors
video cards and drivers
operating environment (humidity for example)
Keep the above factors in mind when colors on your screen do not perfectly match your
printed colors.
For most users, the best method for matching colors on your screen to your printer is to print
sRGB colors.
PANTONE® color matching
PANTONE® has multiple color matching systems. PANTONE® Matching System is very
popular and uses solid inks to generate a wide range of color hues and tints. See
http://www.hp.com/support/clj4610 for details on how to use PANTONE® Matching System
with this printer.
Sample book color matching
The process for matching printer output to preprinted sample books and standard color
references is complex. In general, you can obtain a reasonably good match to a sample
book if the inks used to create the sample book are cyan, magenta, yellow, and black. These
are usually referred to as process color sample books.
Some sample books are created from spot colors. Spot colors are specially created
colorants. Many of these spot colors are outside of the range of the printer. Most spot color
sample books have companion process sample books that provide CMYK approximations to
the spot color.
Most process sample books will state which process standards were used to print the
sample book. In most cases they will be SWOP, EURO, or DIC. To get optimal color
matching to the process sample book, select the corresponding ink emulation from the
printer menu. If you cannot identify the process standard, use SWOP ink emulation.
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Printing color samples
To use the Color samples, select the Color sample that is the closest match to the desired
color. Use the sample’s color value in your application to describe the object you wish to
match. Colors may vary depending on paper type and the software application used. For
Use the following procedure to print color samples at the printer using the control panel:
1. Press MENU to enter the MENUS.
2. Press to highlight INFORMATION.
3. Press to select INFORMATION.
4. Press to highlight PRINT CMYK SAMPLES or PRINT RGB SAMPLES.
5. Press to select PRINT CMYK SAMPLES or PRINT RGB SAMPLES.
Color emulation of the HP color LaserJet 4550 printer
The PCL, PS, and HP Color LaserJet 4610n printer drivers include a Print Task Quick Set
called "HP Color LaserJet 4550 Color Emulation." This Print Task Quick Set allows you to
easily set the printer to emulate the colors of the HP Color LaserJet 4550 printer. In general,
the emulation color rendering has more contrast and is darker in appearance. This emulation
works well with documents that contain graphics.
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Managing print cartridges
Be sure to use genuine HP print cartridges for the best printing results. This section provides
information on proper use and storage of HP print cartridges. It also provides information
about using non-HP print cartridges.
HP print cartridges
When you use a genuine new HP print cartridge (part number C9720A, C9721A, C9722A,
C9723A), you can obtain the following supplies information:
●
●
●
percentage of supplies remaining
estimated number of pages remaining
number of pages printed
Non-HP print cartridges
Hewlett-Packard Company cannot recommend use of non-HP print cartridges, either new or
remanufactured. Because they are not genuine HP products, HP cannot influence their
design or control their quality. Service or repair required as a result of using a non-HP print
cartridge will not be covered under the printer warranty.
When you use a non-HP print cartridge, certain features, such as remaining toner volume
data may not be available as a result of using this non-HP supply.
Print cartridge authentication
The HP Color LaserJet 4610n printer automatically authenticates the print cartridges when
the cartridges are inserted into the printer. During authentication, the printer will let you know
if a cartridge is or is not a genuine HP print cartridge.
If the printer control panel message states that this is not a genuine HP print cartridge and
you believe you purchased an HP print cartridge, call the HP fraud hotline.
To override a non-HP print cartridge error message, press the button.
HP fraud hotline
Call the HP fraud hotline (1-877-219-3183, toll-free in North America) when you install an HP
print cartridge and the printer message says the cartridge is non-HP. HP will help determine
if the product is genuine and take steps to resolve the problem.
Your print cartridge might not be a genuine HP print cartridge if you notice the following:
●
●
You are experiencing a high number of problems with the print cartridge.
The cartridge does not look like it usually does (for example, the orange pull tab is
missing, or the packaging differs from HP packaging).
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Print cartridge storage
Do not remove the print cartridge from its package until you are ready to use it.
To prevent damage to the print cartridge, do not expose it to light for more than a few
minutes.
CAUTION
Print cartridge life expectancy
The life of the print cartridge depends on usage patterns and the amount of toner that print
jobs require. An HP color print cartridge lasts an average of 8,000 pages and an HP black
print cartridge lasts an average of 9,000 pages when printing on letter or A4-size paper at 5
percent coverage for each print cartridge. Usage conditions and print patterns may cause
actual results to vary.
At any time, you can verify the life expectancy by checking the toner level, as described
below.
Checking the print cartridge life
You can check the print cartridge life using the printer control panel or HP Web Jetadmin
software.
Using the printer control panel
1. Press MENU to enter the MENUS.
2. Press to highlight INFORMATION.
3. Press to select INFORMATION.
4. Press to highlight PRINT SUPPLIES STATUS PAGE.
5. Press to print the supplies status page.
Using HP Web Jetadmin
In HP Web Jetadmin, select the printer device. The device status page shows print cartridge
information.
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Changing print cartridges
When a print cartridge approaches the end of its useful life, the control panel displays a
message recommending that you order a replacement. The printer can continue to print
using the current print cartridge until the control panel displays a message instructing you to
replace the cartridge.
The printer uses four colors and has a different print cartridge for each color: black (K),
magenta (M), cyan (C), and yellow (Y).
Replace a print cartridge when the printer control panel displays a REPLACE <COLOR>
CARTRIDGE message. The control panel display will also indicate the color that should be
replaced (if a genuine HP cartridge is currently installed).
If toner gets on clothing, wipe it off with a dry cloth and wash the clothes in cold water. Hot
water sets toner into fabric.
CAUTION
NOTE
For information about recycling used print cartridges, see HP Printing Supplies Returns and
Recycling Program Information, or visit the HP LaserJet Supplies website at
To replace the print cartridge
1. Lift the top cover of the printer.
The fuser might be hot.
CAUTION
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2. Pull down the front cover and transfer unit.
Do not place any item on the transfer unit while it is open. If the transfer unit is punctured,
print quality problems may result.
CAUTION
3. Remove the used print cartridge from the printer.
4. Remove the new print cartridge from the bag. Place the used print cartridge in the bag
for recycling.
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5. Grasp both sides of the cartridge and distribute the toner by gently rocking the cartridge
from side to side.
6. Remove the orange shipping lock from the new print cartridge. Discard the lock.
7. Remove the inside sealing tape by grasping the orange tab on the end of the new print
cartridge and pulling the tape completely out. Discard the tape.
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8. Align the print cartridge with the tracks inside the printer and insert the cartridge until it is
completely seated.
If a cartridge is in the wrong slot, the control panel will display the message INCORRECT
<COLOR> CARTRIDGE.
NOTE
9. Close the front cover and then close the top cover. After a short while, the control panel
should display Ready.
10. Installation is complete. Place the used print cartridge in the box in which the new
cartridge arrived. See the enclosed recycling guide for recycling instructions.
11. If you are using a non-HP print cartridge, check the control panel for further instructions.
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Replacing supplies
When you use genuine HP supplies, the printer automatically notifies you when supplies are
nearly depleted. The notification to order supplies allows ample time to order new supplies
before they need to be replaced.
Locating supplies
Supplies are identified by their labeling and their blue plastic handles.
The following figure illustrates the location of each supply item.
Supply item locations
1
2
3
fuser
print cartridges
transfer unit
Supply replacement guidelines
To facilitate the replacement of supplies, keep the following guidelines in mind when setting
up the printer.
●
●
Sufficient space is required above and in the front of the printer for removing supplies.
The printer should be located on a flat, sturdy surface.
For instructions on installing supplies, see the installation guides provided with each supply
select Solve a Problem.
Hewlett-Packard recommends the use of genuine HP products in this printer. Use of non-HP
products may cause problems requiring service that is not covered by the Hewlett-Packard
warranty or service agreements.
CAUTION
Making room around the printer for replacing supplies
The following illustration shows the clearance necessary in front of, above, and to the side of
the printer for replacing supplies.
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Supplies replacement clearance diagram
1
2
3
530 mm (20.9 inches)
1294 mm (50 inches)
804 mm (31.7 inches)
Approximate replacement intervals for supplies
The following table lists the estimated replacement intervals for supplies and the control
panel messages that prompt when to replace each item. Usage conditions and print patterns
may cause results to vary.
Item
Printer message
Page count
Approximate time
period2
9,000 pages1
8,000 pages1
120,000 pages
Black cartridges
Color cartridges
Image Transfer kit
Image Fuser kit
REPLACE BLACK
CARTRIDGE
3 months
REPLACE <COLOR>
CARTRIDGE
2.7 months
41 months
50 months
REPLACE
TRANSFER KIT
REPLACE FUSER KIT 150,000 pages
1Approximate average A4-/letter-size page count based on 5 percent coverage of individual
colors.
2Approximate life is based on 3,000 pages per month.
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Configuring alerts
You can use HP Web Jetadmin to configure the system to alert you of problems with the
printer. The alerts take the form of e-mail messages to the e-mail account or accounts that
you specify.
You can configure the following:
●
●
the printer(s) you want to monitor
what alerts are to be received (for example, alerts for paper jams, paper out, supplies
status, and cover open)
●
the e-mail account to which the alerts should be forwarded
Software
HP Web Jetadmin
Information location
about HP Web Jetadmin.
See the HP Web Jetadmin Help system for
details on alerts and how to set them up.
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●
●
●
●
●
●
●
●
●
●
●
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Basic troubleshooting checklist
If you are experiencing problems with the printer, this checklist may help identify the cause
of the problem.
●
●
●
●
●
●
Is the printer connected to power?
Is the printer in the Ready state?
Are all necessary cables connected?
Are any messages displayed on the control panel?
Was a genuine HP supply installed?
Were recently replaced print cartridges installed correctly? Was the pull tab on the
cartridge removed?
●
Were recently installed supply items (image fuser kit, image transfer kit) installed
correctly?
●
Is the on/off switch in the on position?
If you cannot find solutions to printer problems in this guide, see http://www.hp.com/supplies/
For additional information on installation and setup of the printer, see the getting started
guide for this printer.
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Factors affecting printer performance
Several factors affect the time it takes to print a job. Among these is maximum printer speed,
measured in pages per minute (ppm). Other factors that affect printing speed include the use
of special media (such as transparencies, glossy media, heavy media, and custom-size
media), printer processing time, and download time.
The time required to download a print job from the computer and to process the job depends
on the following variables:
●
●
●
●
●
●
the complexity and size of graphics
the printer’s I/O configuration (network versus parallel)
the speed of the computer you are using
the amount of printer memory installed
the network operating system and configuration (if applicable)
printer personality (PCL or PostScript 3 emulation)
Adding additional printer memory might resolve memory problems, improve how the printer
handles complex graphics, and improve download times, but it will not increase maximum
printer speed (ppm rating).
NOTE
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Troubleshooting information pages
From the printer control panel, you can print pages that can help diagnose printer problems.
The procedures for printing the following information pages are described here:
●
●
●
paper path test page
registration page
event log
Paper path test page
The paper path test page is useful for testing the paper handling features of the printer. You
can define the paper path you want to test by selecting the source, destination, and other
options available on the printer.
1. Press MENU to enter the MENUS.
2. Press to highlight DIAGNOSTICS.
3. Press to select DIAGNOSTICS.
4. Press to highlight PAPER PATH TEST.
5. Press to select PAPER PATH TEST.
The message Performing... PAPER PATH TEST appears on the display until the printer
finishes the paper path test. The printer returns to the Ready state after printing the paper
path test page.
Registration page
The registration page prints a horizontal arrow and a vertical arrow that show how far from
center an image can be printed on the page. You can set registration values for a tray so
that an image on the back and front of a page is centered. Setting the registration also
allows edge-to-edge printing to be set to within approximately 2 mm (0.08 inch) of all edges
of the paper. Image placement varies slightly for each tray. Perform the registration
procedure for each tray.
1. Press MENU to enter the MENUS.
2. Press to highlight CONFIGURE DEVICE.
3. Press to select CONFIGURE DEVICE.
4. Press to highlight PRINT QUALITY.
5. Press to select PRINT QUALITY.
6. Press to highlight SET REGISTRATION.
7. Press to select SET REGISTRATION.
You can select a tray by specifying a SOURCE. The default SOURCE is Tray 2. To set the
NOTE
registration for Tray 2, go to step 12. Otherwise, proceed to the next step.
8. Press to highlight SOURCE.
9. Press to select SOURCE.
10. Press or to highlight a tray.
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11. Press to select the tray.
After selecting the tray, the printer control panel returns to the SET REGISTRATION
menu.
12. Press to highlight PRINT TEST PAGE.
13. Press to select PRINT TEST PAGE.
14. Follow the instructions on the printed page.
Event log
The event log lists the printer events, including printer jams, service errors, and other printer
conditions.
1. Press MENU to enter the MENUS.
2. Press to highlight DIAGNOSTICS.
3. Press to select DIAGNOSTICS.
4. Press to highlight PRINT EVENT LOG.
5. Press to select PRINT EVENT LOG.
The message Printing... EVENT LOG appears on the display until the printer finishes
printing the event log. The printer returns to the Ready state after printing the event log.
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Control panel message types
Control panel messages are divided into three types, depending on their severity.
Status messages
Warning messages
Error messages
●
●
●
Within the error message category, some messages are ranked as Critical error messages.
This section explains the differences between the control panel message types.
Status messages
Status messages reflect the current state of the printer. They inform you of normal printer
operation and require no interaction to clear them. They change as the state of the printer
changes. Whenever the printer is ready, not busy, and has no pending warning messages,
the status message Ready is displayed if the printer is online.
Warning messages
Warning messages inform you of data and print errors. These messages typically alternate
with the Ready or Status messages and remain displayed until the button is pressed. If
CLEARABLE WARNINGS is set to JOB in the printer’s configuration menu, these
messages are cleared by the next print job.
Error messages
Error messages communicate that some action must be performed, such as adding paper or
clearing a paper jam.
Some error messages are auto-continuable; if AUTO CONTINUE=ON the printer will
continue normal operation after displaying an auto-continuable error message for 10 seconds.
Any button pressed during the 10-second display of an auto-continuable error message will
override the auto-continue feature and the function of the button pressed will take
precedence. For example, pressing the MENU button will display the main menu.
NOTE
Critical error messages
Critical error messages inform you of a device failure. Some of these messages can be
cleared by turning the printer off and then on. These messages are not affected by the
AUTO CONTINUE setting. If a critical error persists, service is required.
The following table lists and describes control panel messages, in alphabetical order.
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Control panel messages
Control panel messages
Control panel message
Description
Recommended action
10.X.X SUPPLY
MEMORY ERROR
alternates with
The printer cannot read or write to at
least one print cartridge memory tag or
at least one memory tag is missing.
1. Turn the printer off and then back on.
2.
Press for more information.
3. If the error persists, contact
HP Support at http://www.hp.com/
The following control panel messages
correspond to the color of the print
cartridge:
For help press
The supplies gauge will display the
consumption levels of print
cartridges.
10.00.00 = black print cartridge
10.00.01 = cyan print cartridge
10.00.02 = magenta print cartridge
10.00.03 = yellow print cartridge
13.12.00 JAM IN
DUPLEX PATH
For help press
There is a jam in the duplex path.
1.
Press for detailed information
about clearing the jam.
2. Press and to step through the
instructions.
3. If the message persists after
clearing all pages, contact
HP Support at http://www.hp.com/
13.XX.Y2 MULTIPLE
JAMS IN DUPLEX PATH
For help press
There is a jam in the duplex path.
1.
Press for detailed information
about clearing the jam.
2. Press and to step through the
instructions.
3. If the message persists after
clearing all pages, contact
HP Support at http://www.hp.com/
13.XX.Y2 MULTIPLE
JAMS IN PAPER PATH
For help press
There are multple jams in the paper path. 1.
Press for detailed information
about clearing the jam.
2. Press and to step through the
instructions.
3. If the message persists after
clearing all pages, contact
HP Support at http://www.hp.com/
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Control panel messages (continued)
Control panel message
Description
Recommended action
13.XX.YY JAM IN
PAPER PATH
Clear jam then
press
A page is jammed in the multi-purpose
tray.
1.
Press for detailed information
about clearing the jam.
2. Press and to step through the
instructions.
3. If the message persists after
clearing all pages, contact
HP Support at http://www.hp.com/
alternates with
13.XX.YY JAM IN
PAPER PATH
For help press
13.XX.YY JAM IN
PAPER PATH
There is a jam in the media path.
1.
Press for detailed information
about clearing the jam.
2. Press and to step through the
instructions.
For help press
3. If the message persists after
clearing all pages, contact
HP Support at http://www.hp.com/
13.XX.YY JAM IN
TOP COVER AREA
For help press
There is a jam in the top cover area.
1.
Press for detailed information
about clearing the jam.
2. Press and to step through the
instructions.
3. If the message persists after
clearing all pages, contact
HP Support at http://www.hp.com/
13.XX.YY JAM IN
TRAY X
A page is jammed in Tray 2, Tray 3, Tray
4 or multiple trays.
1.
Press for detailed information
about clearing the jam.
2. Press and to step through the
instructions.
For help press
3. If the message persists after
clearing all pages, contact
HP Support at http://www.hp.com/
20 INSUFFICIENT MEMORY
For help press
The printer has received more data from
the computer than fits in available
memory.
1. Press to continue printing.
NOTE
alternates with
A loss of data will occur.
20 INSUFFICIENT MEMORY
To continue press
2. Reduce the complexity of the print
job to avoid this error in the future.
3. Adding memory to the printer may
allow printing of more complex
pages.
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Control panel messages (continued)
Control panel message
Description
Recommended action
22 EIO X
The printer’s EIO card in slot X has
overflowed its I/O buffer during a busy
state.
1. Press to continue printing.
BUFFER OVERFLOW
To continue press
NOTE
A loss of data will occur.
2. If the message persists, contact
HP Support at http://www.hp.com/
22 PARALLEL I/O
BUFFER OVERFLOW
For help press
The printer’s parallel buffer has
overflowed during a busy state.
1. Press to resume printing.
NOTE
A loss of data will occur.
alternates with
2. If the message persists, disconnect
the parallel cable at both ends and
reconnect.
22 PARALLEL I/O
BUFFER OVERFLOW
To continue press
3. If the message still persists, contact
HP Support at http://www.hp.com/
22 SERIAL I/O
The printer’s serial buffer has overflowed 1. Press to continue printing.
during a busy state.
BUFFER OVERFLOW
To continue press
NOTE
A loss of data will occur.
2. If the message persists, contact
HP Support at http://www.hp.com/
22 USB I/O
The printer’s USB buffer has overflowed
during a busy state.
1. Press to continue printing.
BUFFER OVERFLOW
To continue press
NOTE
Loss of data will occur.
2. If the message persists, contact
HP Support at http://www.hp.com/
40 BAD SERIAL
TRANSMISSION
To continue press
A serial data error (parity, framing, or
line overrun) has occurred while the
printer was receiving data.
1. Press to continue printing.
NOTE
A loss of data will occur.
2. If the message persists, contact
HP Support at http://www.hp.com/
40 EIO X BAD
A connection with the card in EIO slot X
has been abnormally broken.
1. Press to continue printing.
TRANSMISSION
To continue press
NOTE
A loss of data will occur.
2. If the message persists, contact
HP Support at http://www.hp.com/
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Control panel messages (continued)
Control panel message
Description
Recommended action
41.3 UNEXPECTED
SIZE IN TRAY X
For help press
alternates with
LOAD TRAY XX
[TYPE] [SIZE]
To use another
tray press
Media is loaded that is longer or shorter
in the feed direction than the size
configured for the tray.
1. If the incorrect size was selected,
cancel the job or press to access
help.
OR
2. Press to select another tray.
3. Press and to step through the
instructions.
41.5 UNEXPECTED
TYPE IN TRAY X
For help press
alternates with
LOAD TRAY XX
[TYPE] [SIZE]
To use another
tray press
The printer senses a different media
type in the media path than configured in
the tray.
1. If the incorrect size was selected,
cancel the job or press to access
help.
OR
2. Press to select another tray.
3. Press and to step through the
instructions.
41.X
A printer error has occurred.
X Description
1.
Press to continue or press for
more information.
PRINTER ERROR
For help press
alternates with
41.X
2. If the message persists, turn the
printer off and then back on.
1. Unknown misprint error
2. Beam detect misprint error
3. Media feed error (type)
4. No VSYNC error
3. If the message still persists, contact
HP Support at http://www.hp.com/
PRINTER ERROR
To continue press
5. Media feed error (type)
6. ETB detection error
7. Feed delay error
9. Noise VSREQ error
49.XXXX
A critical firmware error has occurred.
1. Turn the printer off and then back on.
PRINTER ERROR
To continue
2. If the message persists, contact
HP Support at http://www.hp.com/
turn off then on
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Control panel messages (continued)
Control panel message
Description
Recommended action
50.X FUSER ERROR
For help press
A fuser error has occurred.
1. Turn the printer off and then back on.
The following are specific fuser errors:
2. If the message persists, contact
HP Support at http://www.hp.com/
50.1 - A low fuser temperature error has
occurred in the main thermistor.
50.2 - A fuser warm-up service error has
occurred.
50.3 - A high fuser temperature error has
occurred in the main thermistor.
50.4 - A faulty fuser error has occurred.
50.5 – Inconsistent fuser.
50.6 – Open fuser.
50.7 – Fuser pressure release
mechanism failure.
50.8 - A low fuser temperature error has
occurred in the sub-thermistor.
50.9 - A high fuser temperature error has
occurred in the sub-thermistor.
These errors may be due to an
inadequate power supply, inadequate
line voltage, or a problem with the fuser.
51.2Y
Either a beam detects an error, or a
laser error has occured.
1. Turn the printer off and then back on.
PRINTER ERROR
For help press
alternates with
51.2Y
2. If the problem persists, contact
HP Support at http://www.hp.com/
The values of Y are:
Y Description
0 - Black/no color
1 - Cyan
PRINTER ERROR
To continue
2 - Magenta
3 - Yellow
turn off then on
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Control panel messages (continued)
Control panel message
Description
Recommended action
53.XY.ZZ CHECK RAM
DIMM SLOT X
An error occurred on some memory of
the printer.
If prompted to do so, press to
continue. The printer should come to the
Ready state, but will not make full use of
all memory installed.
Values of X, Y, and ZZ are:
X Device Location
1 Slot 1
Otherwise:
1. Turn the printer off.
2 Slot 2
2. Verify that all DDR SDRAM meets
specifications and is correctly seated.
Y Bank Number
3. Turn the printer on.
1 Bank number 1
4. If the problem persists, contact
HP Support at http://www.hp.com/
2 Bank number 2
3 Bank number 3
4 Bank number 4
ZZ Error Number
01 Unsupported memory
02 Unrecognized memory
03 Under minimum memory limit
04 Exceeded maximum memory limit
05 Failed RAM test
54.X PRINTER
ERROR
Printing cannot continue. There is a
toner remaining sensor malfunction.
1. Turn the printer off and then back on.
2. If the problem persists, contact
HP Support at http://www.hp.com/
Values of X are:
15 - Yellow
16 - Magenta
17 - Cyan
To continue
turn off then on
18 - Black
54.XX PRINTER
ERROR
01 - Printing cannot continue. The
humidity environmental sensor is
abnormal.
1. Turn the printer off and then back on.
2. If the problem persists, contact
HP Support at http://www.hp.com/
To continue
turn off then on
02 – Rotary motor abnormality.
05 – OHT sensor/media sensor.
06 – Density sensor.
55.0X.YY DC
A printer command error has occurred.
X Description
1. Turn the printer off and then back on.
CONTROLLER ERROR
For help press
alternates with
55.0X.YY
2. If the problem persists, contact
HP Support at http://www.hp.com/
00 – Communication error
01 – DC controller memory error
02 – Outgoing parity error
03 – No engine response
04 – Communication timeout
PRINTER ERROR
To continue
turn off then on
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Control panel messages (continued)
Control panel message
Description
Recommended action
56.XX
A printer error has occurred.
XX Description
1. Turn the printer off and then back on.
PRINTER ERROR
To continue
turn off then on
2. If the problem persists, contact
HP Support at http://www.hp.com/
01 – Illegal input
02 – Illegal output
57.0X
A printer fan error has occurred.
1. Turn the printer off and then back on.
PRINTER ERROR
To continue
turn off then on
2. If the problem persists, contact
HP Support at http://www.hp.com/
58.0X
A memory tag error was detected.
X Description
1. Turn the printer off and then back on.
PRINTER ERROR
For help press
alternates with
58.0X
2. If the problem persists, contact
HP Support at http://www.hp.com/
01 – Blank
02 – Air temp sensor
03 – CPU
04 – Power supply
PRINTER ERROR
To continue
turn off then on
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Control panel messages (continued)
Control panel message
Description
Recommended action
59.XY
A printer motor error has occurred.
1. Turn the printer off and then back on.
PRINTER ERROR
For help press
alternates with
59.XY
A startup error occurs when the rotation
of the motor does not reach the specified
speed.
2. If the problem persists, contact
HP Support at http://www.hp.com/
A rotation error occurs when the number
of rotations (speed) runs out of the
specified range.
Note: This message might also
appear if the transfer unit is missing
or incorrectly installed. Ensure that
the transfer unit is correctly installed.
PRINTER ERROR
To continue
turn off then on
X Description
0 for motor error
1 for motor startup error
2 for motor rotation error
3 for fuser motor startup error
4 for fuser motor rotation error
5 for image drum motor startup error
6 for image drum motor rotation error
7 for developer motor startup error
8 for developer motor rotation error
9 for ETB/ITB motor startup error or
missing fuser
9 for T2 clutch error
A for ETB/ITB motor rotation error
B for developer alienation motor startup
error
C for developer alienation rotation
startup error (bi-abnormality of developer
alienation motor)
D for registration motor starting error
E for registration motor rotation error
Y Description
0 for black/no color
1 for Cyan
2 for magenta
3 for yellow
9 for T2 clutch error
62 NO SYSTEM
To continue
No system was found.
1. Turn the printer off and then back on.
2. If the problem persists, contact
HP Support at http://www.hp.com/
turn off then on
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Control panel messages (continued)
Control panel message
Description
Recommended action
68.X PERMANENT
STORAGE FULL
For help press
A non-volatile storage device is full.
Pressing the button should clear the
message. Printing can continue, but
there may be unexpected behavior.
1. Press to continue.
2. For 68.0 errors, turn the printer off
and then back on.
3. If a 68.0 error persists, contact
X Description
alternates with
HP Support.
0 for onboard NVRAM
1 for removable disk (flash or hard)
68.X PERMANENT
STORAGE FULL
To continue press
4. For 68.1 errors, use the HP Web
Jetadmin software to delete files
from the disk drive.
5. For 68.1 errors that persist, contact
HP Support.
68.X PERMANENT
STORAGE WRITE FAIL
To continue press
A non-volatile storage device is full.
Pressing the button should clear the
message. Printing can continue, but
there may be unexpected behavior.
1. Press to continue.
2. If the message persists, turn the
printer off and then back on.
3. If the problem persists, contact
HP Support at http://www.hp.com/
X Description
0 for onboard NVRAM
1 for removable disk (flash or hard)
68.X STORAGE ERROR
SETTINGS CHANGED
For help press
One or more printer settings saved in the 1. Press to continue.
non-volatile storage device is invalid and
2. If the message persists, turn the
has been reset to its factory default.
Pressing the button should clear the
message. Printing can continue, but
there may be unexpected behavior.
printer off and then back on.
3. If the problem persists, contact
HP Support at http://www.hp.com/
alternates with
68.X STORAGE ERROR
SETTINGS CHANGED
To continue press
79.XXXX
A critical hardware error has occurred.
1. Turn the printer off and then back on.
PRINTER ERROR
To continue
2. If the problem persists, contact
HP Support at http://www.hp.com/
turn off then on
8X.YYYY
The EIO accessory card in slot X has
encountered a critical error.
1. Turn the printer off and then back on.
EIO X ERROR
2. If the problem persists, contact
HP Support at http://www.hp.com/
X Description
1: error in slot 1
2: error in slot 2
Access Denied
An attempt has been made to modify a
menu item while the control panel
security mechanism is enabled by the
printer administrator. The message will
disappear shortly, and the printer will
return to Ready or BUSY state.
Contact the printer administrator to
change settings.
MENUS LOCKED
Calibrating...
The printer is calibrating.
No action necessary.
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Control panel messages (continued)
Control panel message
Description
Recommended action
Canceling...
The printer is in the process of canceling
a job. The message will continue to be
displayed while the job is stopped, the
paper path flushed, and any remaining
incoming data on the active data
No action necessary.
channel is received and discarded.
CARD SLOT X NOT
FUNCTIONAL
The flash card in slot X is not working
correctly.
1. Turn the printer off.
2. Remove the card from the slot
indicated and replace with a new
card.
Checking paper path
Checking printer
The engine is turning its rollers to check
for possible paper jams.
No action necessary.
The engine is doing an internal test.
No action necessary.
CHOSEN PERSONALITY
NOT AVAILABLE
To continue press
alternates with
PJL encountered a request for a
personality that did not exist in the
printer. The job is aborted and no pages
will be printed.
1.
Press for detailed information.
2. Press and to step through the
instructions.
3. Reprint using the correct driver for
the device.
CHOSEN PERSONALITY
NOT AVAILABLE
For help press
Clearing event log
This message is displayed while the
event log is cleared. The printer will exit
the MENUS once the event log has been
cleared.
No action necessary.
No action necessary.
Clearing paper path
The printer jammed or detected
misplaced paper when turned on. The
printer is attempting to eject jammed
pages automatically.
CLOSE FRONT COVERS
For help press
The covers need to be closed.
Close front covers.
NOTE
This message might also appear if the
fuser is missing or incorrectly installed.
Ensure that the fuser is correctly installed.
DATA RECEIVED
To print last page press
alternates with
The printer received data and is waiting
for a form feed. When the printer
receives another file, the message
should disappear.
Press to continue printing.
Ready
To print last page press
Deleting...
The printer is currently deleting the
stored job.
No action necessary.
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Control panel messages (continued)
Control panel message
Description
Recommended action
DETECTABLE SIZE
IN TRAY X
The printer receives a print job for
standard size media, but the tray switch
is set to CUSTOM
1. Press to see step-by-step
information. Size specified is a
standard size.
For help press
alternates with
2. Move switch in tray to STANDARD
3. Confirm guieds are in the correct
position.
DETECTABLE SIZE
4.
To exit, press
.
Recommend move switch to
STANDARD
Event Log Empty
SHOW EVENT LOG was selected from
the control panel, and the event log is
empty.
No action necessary.
FLASH DEVICE
FAILURE
A device failure has occurred on the
specified drive. Printing may continue for
jobs that do not require the Flash DIMM.
1. To clear the message, press the
key.
2. Turn the printer back on.
To clear press
alternates with
Ready
3. If the message still persists, replace
the Flash DIMM.
FLASH FILE
The printer received a PJL file system
command that attempted to perform an
illogical operation (for example, to
download a file to a non-existent
directory).
1. To clear the message, press the
key.
OPERATION FAILED
To clear press
alternates with
Ready
2. If the message persists, turn the
printer off and then back on.
3. If the message reappears, there
may be a problem with the software
application.
FLASH FILE
SYSTEM IS FULL
To clear press
alternates with
Ready
The printer received a PJL file system
command that attempted to store
something on the file system but was
unsuccessful because the file system is
full.
1. Use HP Web Jetadmin software to
delete files from the Flash Memory
and try again.
2. To clear the message, press the
key.
3. If the message persists, turn the
printer off and then back on.
FLASH IS
The file system device is protected and
no new files can be written to it.
1. To enable writing to the Flash
Memory, turn off write protection,
using HP Web Jetadmin.
WRITE PROTECTED
To clear press
alternates with
Ready
2. To clear the message, press the
key.
3. If the message persists, turn the
printer off and then back on.
Genuine HP supplies installed
A new HP cartridge has been installed.
The printer returns to the Ready state
after approximately 10 seconds.
No action necessary.
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Control panel messages (continued)
Control panel message
Description
Recommended action
If no paper in tray:
Manually Feed
<TYPE> <SIZE>
For help press
alternates with
Manually Feed
<TYPE> <SIZE>
To use another
tray press
A job was sent that specified MANUAL
FEED and Tray 1 is empty.
Load Tray 1 with the specified media.
OR
To use media from another tray, press
and select the tray from the list.
INCORRECT <COLOR>
CARTRIDGE
A cartridge is installed in the wrong slot
and the cover is closed.
1. Open the top cover and image
transfer unit.
alternates with
CAUTION
For help press
The image transfer unit can be easily
damaged.
The supplies gauge will display the
consumption levels of print
cartridges.
2. Remove the incorrect print cartridge.
3. Install the correct print cartridge.
4. Close the front cover.
Incorrect PIN
The wrong PIN was entered. After three
incorrect PIN entries, the printer will
return to Ready
Re-enter PIN correctly.
INCORRECT SUPPLIES
For status press
At least one supply item is incorrectly
positioned in the printer and another
supply item is missing, incorrectly
placed, out, or low.
1. Press to access the SUPPLIES
STATUS menu.
2. Press and to highlight the
specific supply that has a problem.
The supplies gauge will display the
consumption levels of print
cartridges.
3.
Press to view help for the supply.
4. Press and to step through the
instructions.
Initializing
Displayed when the printer is turned on
to show that permanent storage is being
initialized.
No action necessary.
No action necessary.
Close the tray indicated.
permanent storage
Initializing...
This message is displayed when the
printer is turned on, as soon as the
individual tasks begin initialization.
INSERT OR CLOSE
TRAY X
Tray XX must be inserted or closed
before the current job can be printed.
For help press
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Control panel messages (continued)
Control panel message
Description
Recommended action
INSTALL <COLOR>
CARTRIDGE
The cartridge is either not installed or not 1. Open the top cover and image
correctly installed in the printer.
transfer unit.
CAUTION
alternates with
The image transfer unit can be easily
damaged.
For help press
The supplies gauge will display the
consumption levels of print
cartridges.
2. Insert the print cartridge and make
sure that it is fully seated.
3. Close the front cover.
4. If the error persists, contact HP
support at http://www.hp.com/
INSTALL SUPPLIES
For status press
At least one supply item is missing or is
not correctly seated in the printer and
another supply item is missing,
incorrectly placed, out, or low. Insert the
supply item or make sure the installed
supply item is fully seated.
1. Press to access the SUPPLIES
STATUS menu.
2. Press and to highlight the
specific supply that has a problem.
The supplies gauge will display the
consumption levels of print
cartridges.
3.
Press to view help for the supply.
4. Press and to step through the
instructions.
INSUFFICIENT MEMORY
TO LOAD FONTS/DATA
For help press
The device does not have enough
memory to load the data, such as fonts
or macros from the location specified.
Device can be one of the following:
1. To use the device without the data,
press
.
2. To solve the problem, add more
memory to the device. DDR
SDRAM Memory: 128MB, (Q2630A)
or 256MB (Q2631A).
INTERNAL = ROM directly on the
formatter board
alternates with
Device
CARD SLOT X = font card in slot X
DIMMS
To continue press
LOAD TRAY 1:
<TYPE> <SIZE>
For help press
alternates with
Tray 1 is loaded and configured for a
type and size other than the one
specified in the job.
1. If the correct paper is loaded, press
.
2. Otherwise, remove the incorrect
paper and load Tray 1 with the
specified paper.
3. Confirm that the media guides are in
the correct position.
LOAD TRAY 1:
<TYPE> <SIZE>
To continue press
4. Verify that the tray switch is in the
correct position.
5. To use another tray, remove paper
from Tray 1 and then press
.
LOAD TRAY XX
[TYPE] [SIZE]
For help press
Tray XX is either empty or configured for
a type and size other than specified in
the job. No other tray is available.
1. Load the paper tray with the
specified media.
2. Confirm that the media guides are in
the correct position.
3. Verify that the tray switch is in the
correct position.
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Control panel messages (continued)
Control panel message
Description
Recommended action
LOAD TRAY XX
[TYPE] [SIZE]
Tray XX is either empty or configured for
a type and size other than specified in
the job.
1. Load the paper tray with the
specified media.
2. Confirm that the media guides are in
the correct position.
For help press
alternates with
3. Verify that the tray switch is in the
correct position.
LOAD TRAY XX
[TYPE] [SIZE]
4. To use another tray, press
.
To use another tray press
LOAD TRAY XX
[TYPE] [SIZE]
Tray XX is either empty or configured for
a type and size other than specified in
the job. Tray XX is either empty or
configured for a type and size other than
specified in the job. The size specified in
the job requires that the tray switch be in
the custom position.
1. Load the paper tray with the
specified media.
2. Confirm that the media guides are in
the correct position.
Move tray switch to CUSTOM.
alternates with
3. Verify that the tray switch is in the
custom position.
LOAD TRAY XX
[TYPE] [SIZE]
No other tray is available.
For help press
LOAD TRAY XX
Tray XX is either empty or configured for
a type and size other than specified in
the job. The size specified in the job
requires that the tray switch be in the
custom position.
1. Load the paper tray with the
specified media.
[TYPE] [SIZE]
2. Confirm that the media guides are in
the correct position.
Move tray switch to CUSTOM.
alternates with
3. Verify that the tray switch is in the
custom position.
LOAD TRAY XX
4. To use another tray, press
.
[TYPE] [SIZE]
To use another tray press
LOAD TRAY XX
[TYPE] [SIZE]
Tray XX is either empty or configured for
a type and size other than specified in
the job. The size specified in the job is a
detectable size.
1. Load the paper tray with the
specified media.
2. Confirm that the media guides are in
the correct position.
Recommend move tray switch to
STANDARD. Then close tray
No other tray is available.
3. Verify that the tray switch is in the
STANDARD position so the printer
will automatically detect the size.
alternates with
LOAD TRAY XX
[TYPE] [SIZE]
For help press
LOAD TRAY XX
[TYPE] [SIZE]
Tray XX is either empty or configured for
a type and size other than specified in
the job. The size specified in the job is a
detectable size.
1. Load the paper tray with the
specified media.
2. Confirm that the media guides are in
the correct position.
Recommend move tray switch to
STANDARD. Then close tray
3. Verify that the tray switch is in the
STANDARD position so the printer
will automatically detect the size.
alternates with
LOAD TRAY XX
[TYPE] [SIZE]
To use another tray press
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Control panel messages (continued)
Control panel message
Description
Recommended action
Loading
Programs and fonts can be stored on the No action necessary. Do not turn the
printer’s file system and are loaded into
RAM when the printer is turned on. The
number XX specifies a sequence
number indicating the current program
being loaded.
printer off.
program X
DO NOT POWER OFF
MANUALLY FEED
OUTPUT STACK
The even-numbered pages of a manual
two-sided document have been printed
and the printer is waiting for the output
stack to be inserted for the odd-
Follow the instructions on the Print on
Both Sides instruction dialog box at the
computer.
OR
numbered pages to be printed.
Press for help at the printer.
Manually Feed
<TYPE> <SIZE>
For help press
A job was sent specifying MANUAL
FEED and Tray 1 is empty.
Load Tray 1 with the specified media.
No other tray is available.
Manually Feed
<TYPE> <SIZE>
For help press
alternates with
A job was sent that specified Manually
Feed. Tray 1 is already loaded.
Load Tray 1 with the specified media.
OR
If the corrected paper is loaded in Tray
1, press to print.
To use media from another tray, clear
the media from Tray 1, and then press
Manually Feed
<TYPE> <SIZE>
To continue press
.
Moving solenoid
To exit press
STOP KEY
The printer is executing a Component
Test and the component selected is a
solenoid.
No action necessary.
No action necessary.
NO STORED JOBS
This message is displayed when the
user enters the RETRIEVE JOB menu
and there are no jobs to retrieve.
NON HP SUPPLY
DETECTED
A new cartridge has been installed that
is not made by HP. This message is
displayed until an HP cartridge is
installed or the button is pressed.
If you believe you purchased an HP
cartridge, please call the HP fraud
hotline at (1-877-219-3183, toll-free in
North America).
The supplies gauge will display the
consumption levels of print
cartridges.
CAUTION
Any printer repair required as a result of
using non-HP cartridges is not covered
under HP warranty.
To continue printing, press
.
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Control panel messages (continued)
Control panel message
Description
Recommended action
NON HP SUPPLY
IN USE
The printer has detected that a non-HP
print cartridge is currently installed.
If you believe you purchased an HP
cartridge, please call the HP fraud hotline.
CAUTION
alternates with
Ready
Any printer repair required as a result of
using non-HP cartridges is not covered
under HP warranty.
The supplies gauge will display the
consumption levels of print
cartridges, but the level of any
refilled cartridge will not be shown.
ORDER <COLOR>
CARTRIDGE
The identified print cartridge is nearing
the end of its useful life. The printer is
ready and will continue for the estimated
number of pages indicated. Estimated
pages remaining is based upon the
historical page coverage of this printer.
1.
Press to view help for the
message.
2. Obtain the part number for the print
cartridge indicated.
The supplies gauge will display the
consumption levels of print
cartridges.
3. Order a print cartridge
Printing will continue until a supply
needs to be replaced.
alternates with
Ready
The supplies gauge will display the
consumption levels of print
cartridges.
ORDER FUSER KIT
LESS THAN XXX PAGES
For help press
alternates with
The fuser is near end of life. The printer
is ready and will continue for the
estimated number of pages indicated.
1.
Press to view help for the
message.
2. Obtain the part number for the fuser
kit.
Printing will continue until a supply
needs to be replaced.
3. Order the fuser kit.
Ready
ORDER SUPPLIES
alternates with
Ready
More than one supply item is low.
1. Press MENU to access the menus.
2. Press or to highlight
Printing will continue until a supply
needs to be replaced.
INFORMATION, and then press
.
3. Press or to highlight
For help press
SUPPLIES STATUS, and then
press
.
The supplies gauge will display the
consumption levels of print
cartridges.
4. Press or to highlight a supply
that needs to be ordered.
5.
Press to access help for the
supply.
6. Obtain a part number from help.
7. Order the supply.
8. Repeat the previous steps as
necessary for each supply that
needs to be ordered.
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Control panel messages (continued)
Control panel message
Description
Recommended action
ORDER TRANSFER KIT
LESS THAN XXX PAGES
For help press
The transfer unit is near end of life.
1.
Press to view help for the
message.
Printing can continue until transfer unit
life ends.
2. Obtain the transfer kit part number
from help.
alternates with
3. Order the transfer kit.
Ready
Output Bin Full
Remove all paper
from bin
The output bin is full and must be
emptied for printing to continue.
Remove media from the output bin.
Paused
The printer is paused, and there are no
error messages pending at the display.
The I/O continues receiving data until
memory is full.
Press the STOP key.
No action necessary.
To return to Ready
press RESUME key
Performing
The printer is performing a Print/Stop
Test.
PRINT/STOP TEST
Performing
upgrade
A firmware upgrade is in process.
Do not turn the printer off until the printer
returns to Ready.
Performing...
The printer is performing a Paper Path
Test.
No action necessary.
PAPER PATH TEST
Please wait
The printer is in the process of clearing
data.
No action necessary.
No action necessary.
Powersave on
The printer is in the power save mode.
Any button press, an error condition, or
the receipt of printable data may clear
this message.
PRINTING STOPPED
To continue press
This message is displayed when a Print/
Stop Test is run and time expires.
Press to continue printing.
No action necessary.
Printing...
This message displays while the printer
CMYK samples page is being generated.
CMYK Samples
Printing...
The printer is generating the
configuration page. The printer will
return to the online Ready state when
the page is completed.
No action necessary.
CONFIGURATION
Printing...
The printer is generating the demo page. No action necessary.
The printer will return to the online
Ready state when the page is completed.
DEMO PAGE
Printing...
Event Log
The printer is generating the event log
page. The printer will return to the online
Ready state when the page is completed.
No action necessary.
No action necessary.
Printing...
The printer is generating the mass
storage directory page. The printer will
return to the Ready state when the page
is completed.
FILE DIRECTORY
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Control panel messages (continued)
Control panel message
Description
Recommended action
Printing...
The printer is generating either the PCL
or PS personality typeface list. The
printer will return to the Ready state
when the page is completed.
No action necessary.
FONT LIST
Printing...
The printer is generating the printer
menu map. The printer will return to the
Ready state when the page is completed.
No action necessary.
MENU MAP
Printing...
The printer is generating the print quality Follow the instructions on the printed
troubleshooting pages. The printer will
return to the Ready state when the
pages are printed.
pages.
PQ TROUBLESHOOTING
Printing...
The printer is generating the registration
page. The printer will return to the SET
REGISTRATION menu when the page
is completed.
Follow the instructions on the printed
pages.
REGISTRATION PAGE
Printing...
This message displays while the printer
RGB samples page is being generated.
No action necessary.
No action necessary.
RGB Samples
Printing...
The printer is generating the supplies
status page. The printer will return to the
online Ready state when the page is
completed.
SUPPLIES STATUS
Printing...
The printer is generating the usage
page. The printer will return to the online
Ready state when the page is completed.
No action necessary.
No action necessary.
Usage Page
Processing...
The printer is currently processing a job
but is not yet picking pages. When paper
motion begins, this message will be
replaced by a message that indicates
which tray the job is being printed from.
Processing...
The printer is currently processing or
printing collated copies. The message
indicates that copy X of Y total copies is
currently being processed.
No action necessary.
copy <X> of <Y>
Processing...
from tray xx
The printer is actively processing a job
from the designated tray.
No action necessary.
No action necessary.
Ready
The printer is online and ready for data.
No status or device attendance
messages are pending at the display.
The supplies gauge will display the
consumption levels of print
cartridges.
Ready
The printer is in a special diagnostics
mode.
Press the STOP key to exit the special
diagnostics mode.
Diagnostics mode
To exit press STOP KEY
OR
No action is necessary.
Receiving
upgrade
A firmware upgrade is in progress.
Do not turn the printer off until the printer
returns to Ready.
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Control panel messages (continued)
Control panel message
Description
Recommended action
REMOVE ALL
The printer is executing a Component
Test and the component selected is Belt
Only.
Remove all print cartridges.
PRINT CARTRIDGES
To exit press STOP KEY
Remove at least one
print cartridge.
The printer is executing a Disable
Cartridge Check or Component Test
where the component selected is
Cartridge Motor.
Remove one print cartridge.
To exit press STOP KEY
REPLACE <COLOR>
CARTRIDGE
The identified print cartridge has
1. Open the top cover and image
transfer unit.
reached the end of life and the COLOR
SUPPLY OUT setting in SYSTEM
SETUP is set to STOP. Printing will not
continue until the cartridge is replaced.
CAUTION
The supplies gauge will display the
consumption levels of print
cartridges.
The image transfer unit can be easily
damaged.
alternates with
2. Remove the identified print cartridge.
3. Install a new print cartridge.
For help press
The supplies gauge will display the
consumption levels of print
cartridges.
4. Close the top and front covers.
REPLACE <COLOR>
CARTRIDGE
The identified print cartridge is nearing
the end of its useful life and the
SUPPLIES LOW setting in SYSTEM
SETUP is set to STOP.
1. Order the identified print cartridge.
2. To continue printing, press
.
The supplies gauge will display the
consumption levels of print
cartridges.
3. To replace the cartridge, perform
the following steps:
●
Open the top cover and image
transfer unit.
alternates with
To continue press
CAUTION
The supplies gauge will display the
consumption levels of print
cartridges.
The image transfer unit can be
easily damaged.
●
Remove the identified print
cartridge.
●
●
Install a new print cartridge.
Close the top and front covers.
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Control panel messages (continued)
Control panel message
Description
Recommended action
REPLACE FUSER KIT
For help press
The fuser kit has reached the end of its
life. Printing will not continue until the
fuser has been replaced.
1. Open the top cover.
2. Loosen the blue thumb screws.
3. Remove the old fuser unit.
4. Install a new fuser unit and secure
with thumb screws.
5. Close the top cover.
NOTE
If you want to continue printing past the
end-of-life message, the fuser kit count
must be reset using the printer control
panel. Please note that the end-of-life
message is provided as a customer
service, and printing past it is likely to
result in print quality degradation in the
near future. Once the fuser kit count has
been reset after an end-of-life message,
feedback on the kit's remaining life will
be incorrect until the kit is replaced and
the count is reset again.
To reset the fuser count
1. Press MENU to enter the MENUS.
2. Press and to highlight
CONFIGURE DEVICE.
3. Press to select CONFIGURE
DEVICE.
4. Press and to highlight RESETS.
5. Press to select RESETS.
6. Press and to highlight RESET
SUPPLIES.
7. Press to select RESET SUPPLIES.
8. Press and to highlight NEW
FUSER KIT.
9. Press to select NEW FUSER KIT.
10. Press and to highlight YES.
11. Press to select YES.
The fuser count is reset and the printer
is ready to use.
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Control panel messages (continued)
Control panel message
Description
Recommended action
REPLACE FUSER KIT
For help press
The fuser is nearing the end of its useful
life and the SUPPLIES LOW setting in
SYSTEM SETUP is set to STOP.
1. Order the fuser kit.
2. To continue printing, press
.
3. To replace the fuser kit, perform the
following steps:
alternates with
REPLACE FUSER KIT
To continue press
●
●
●
●
Open the top cover.
Loosen the blue thumb screws.
Remove the old fuser unit.
Install a new fuser unit and
secure with thumb screws.
●
Close the top cover.
NOTE
If you want to continue printing past the
end-of-life message, the fuser kit count
must be reset using the printer control
panel. Please note that the end-of-life
message is provided as a customer
service, and printing past it is likely to
result in print quality degradation in the
near future. Once the fuser kit count has
been reset after an end-of-life message,
feedback on the kit's remaining life will
be incorrect until the kit is replaced and
the count is reset again.
To reset the fuser count
1. Press MENU to enter the MENUS.
2. Press and to highlight
CONFIGURE DEVICE.
3. Press to select CONFIGURE
DEVICE.
4. Press and to highlight RESETS.
5. Press to select RESETS.
6. Press and to highlight RESET
SUPPLIES.
7. Press to select RESET SUPPLIES.
8. Press and to highlight NEW
FUSER KIT.
9. Press to select NEW FUSER KIT.
10. Press and to highlight YES.
11. Press to select YES.
The fuser count is reset and the printer
is ready to use.
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Control panel messages (continued)
Control panel message
Description
Recommended action
REPLACE SUPPLIES
For status press
Multiple supplies are at the end of their
useful life. If the supplies affected are
cartridges only, printing has stopped
because the COLOR SUPPLY OUT
setting in SYSTEM SETUP is set to
STOP. If the fuser or transfer kit is
affected, then printing always stops.
1. Press to access the SUPPLIES
STATUS menu.
2. Press and to highlight the
specific supply that has a problem.
The supplies gauge will display the
consumption levels of print
cartridges.
3.
Press to view help for the supply.
4. Press and to step through the
instructions.
REPLACE SUPPLIES
To continue press
Multiple supplies are at the end of their
useful life and the SUPPLIES LOW
setting in SYSTEM SETUP is set to STOP.
1. Press to access the SUPPLIES
STATUS menu.
2. Press and to highlight the
specific supply that has a problem.
The supplies gauge will display the
consumption levels of print
cartridges.
3.
Press to view help for the supply.
4. Press and to step through the
instructions.
REPLACE SUPPLIES
Using black only
At least one color cartridge is at the end
of its useful life and the COLOR
SUPPLY OUT setting in SYSTEM
SETUP is set to AUTOCONTINUE
BLACK. Printing will continue using
black toner only.
Press to identify which supplies should
be replaced. Replace identified supplies
to continue printing in color.
The supplies gauge will display the
consumption levels of print
cartridges.
alternates with
Ready
For help press
The supplies gauge will display the
consumption levels of print
cartridges.
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Control panel messages (continued)
Control panel message
Description
Recommended action
REPLACE TRANSFER KIT
For help press
The transfer unit is at end of life. Printing 1. Open the top and front cover.
will not continue until the transfer kit has
2. Remove the old unit by pressing the
been replaced.
blue buttons on either side of the unit.
3. Slide the old unit out of the printer.
4. Install a new transfer unit.
5. Close the front and top covers.
NOTE
If the old transfer unit was not at end-of-
life when it was replaced (for example, if
it was damaged), or if you want to
continue printing past the end-of-life
message, the transfer unit count must be
reset using the printer control panel.
Please note that the end-of-life message
is provided as a customer service, and
printing past it is likely to result in print
quality degradation in the near future.
Once the transfer kit count has been
reset after an end-of-life message,
feedback on the kit's remaining life will
be incorrect until the kit is replaced and
the count is reset again.
To reset the transfer unit count
1. Press MENU to enter the MENUS.
2. Press and to highlight
CONFIGURE DEVICE.
3. Press to select CONFIGURE
DEVICE.
4. Press and to highlight RESETS.
5. Press to select RESETS.
6. Press and to highlight RESET
SUPPLIES.
7. Press to select RESET SUPPLIES.
8. Press and to highlight NEW
TRANSFER KIT.
9. Press to select NEW TRANSFER
KIT.
10. Press and to highlight YES.
11. Press to select YES.
The transfer unit count is reset and the
printer is ready to use.
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Control panel messages (continued)
Control panel message
Description
Recommended action
REPLACE TRANSFER KIT
For help press
The transfer unit is nearing the end of its 1. Order the transfer kit.
useful life and the SUPPLIES LOW
2. To continue printing, press
.
setting in SYSTEM SETUP is set to STOP.
3. To replace the transfer kit, perform
the following steps:
alternates with
REPLACE TRANSFER KIT
To continue press
●
●
Open the top and front cover.
Remove the old unit by
pressing the blue buttons on
either side of the unit.
●
Slide the old unit out of the
printer.
●
●
Install a new transfer unit.
Close the front and top covers.
NOTE
If the old transfer unit was not at end-of-
life when it was replaced (for example, if
it was damaged), or if you want to
continue printing past the end-of-life
message, the transfer unit count must be
reset using the printer control panel.
Please note that the end-of-life message
is provided as a customer service, and
printing past it is likely to result in print
quality degradation in the near future.
Once the transfer kit count has been
reset after an end-of-life message,
feedback on the kit's remaining life will
be incorrect until the kit is replaced and
the count is reset again.
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Control panel messages (continued)
Control panel message
Description
Recommended action
REPLACE TRANSFER KIT
For help press
The transfer unit is nearing the end of its Continued
useful life and the SUPPLIES LOW
To reset the transfer unit count
setting in SYSTEM SETUP is set to STOP.
1. Press MENU to enter the MENUS.
alternates with
2. Press and to highlight
REPLACE TRANSFER KIT
To continue press
CONFIGURE DEVICE.
3. Press to select CONFIGURE
DEVICE.
4. Press and to highlight RESETS.
5. Press to select RESETS.
6. Press and to highlight RESET
SUPPLIES.
7. Press to select RESET SUPPLIES.
8. Press and to highlight NEW
TRANSFER KIT.
9. Press to select NEW TRANSFER
KIT.
10. Press and to highlight YES.
11. Press to select YES.
The transfer unit count is reset and the
printer is ready to use.
Request accepted
please wait
The printer has accepted a request to
print an internal page, but the current job
must finish printing before the internal
page will print.
No action necessary.
Resend
upgrade
The firmware upgrade was not
completed successfully.
Attempt upgrade again.
No action necessary.
Resetting Kit Count
YES is selected in the Reset Supplies
menu, to reset the counts for any of the
supplies that cannot be detected as new.
Restoring...
The printer is restoring settings.
No action necessary.
No action necessary.
Restoring...
The printer is restoring factory settings.
factory settings
Rotating <COLOR>
motor
A component test is in progress; the
component selected is the <color>
Cartridge motor.
Press STOP when ready to stop this test.
To exit press
STOP key
Rotating motor
To exit press
STOP key
The printer is executing a Component
Test and the component selected is a
motor.
Press STOP when ready to stop this test.
No action necessary.
Setting saved
A menu selection has been saved.
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Control panel messages (continued)
Control panel message
Description
Recommended action
SIZE MISMATCH
TRAY XX=[SIZE]
For help press
alternates with
Ready
The tray is loaded with media longer or
shorter in the feed direction than the size
configured for the tray.
1. Adjust the side and rear media
guides against the paper.
2. If the media used is letter, A4,
executive, JIS B5, A5, or legal, the
tray switch should be set to
STANDARD. Set the tray switch to
CUSTOM for all other media sizes.
The tray switch must be set before
the size can be selected from the
control panel.
3. If necessary, press after the tray
is closed to reset the paper size or
type.
Tray X
The printer is reporting the current
configuration of tray X. The tray switch is
in the STANDARD position.
1. If the configuration of the size and
type is correct, press to clear the
message.
[TYPE] [SIZE]
Size detected by tray
alternates with
Tray X
2. To change media size or type, press
.
Use and to highlight the size or
type, and then press to select.
[TYPE] [SIZE]
To change size or type
press
3. If action is required to change the
size, a message with instructions
will appear after the selection is
attempted.
Tray X
The printer is reporting the current
configuration of tray X. The tray switch is
in the CUSTOM position.
1. If the configuration of the size and
type is correct, press to clear the
message.
[TYPE] [SIZE]
Size specified by user
alternates with
2. To change media size or type, press
.
Use and to highlight the size or
type, and then press to select.
TRAY XX [TYPE] [SIZE]
To change size or type
press
3. If action is required to change the
size, a message with instructions
will appear after the selection is
attempted.
details.
TRAY X EMPTY
[TYPE] [SIZE]
alternates with
Ready
The specified tray is empty and the
current job does not currently need this
tray to print.
Refill the tray at a convenient time.
TRAY X OPEN
For help press
alternates with
Ready
The specified tray is open or not closed
completely.
Close the tray.
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Control panel messages (continued)
Control panel message
Description
Recommended action
TRAY XX SIZE= <SIZE>
A detectable media size was selected
from the menu and the tray is open.
1. Adjust the side and rear media
guides against the paper.
Recommend move tray switch to
STANDARD. Then close tray
Although not required, the size selected
can be automatically sensed if the tray
switch is moved to STANDARD.
2. If the media used is letter, A4,
executive, JIS B5, A5, or legal, the
tray switch should be set to
alternates with
STANDARD. Set the tray switch to
CUSTOM for all other media sizes.
The tray switch must be set before
the size can be selected from the
control panel.
TRAY XX SIZE= <SIZE>
then close tray
TRAY XX SIZE= <SIZE>
Setting not saved
A non-detectable media size was
selected from the menu and the tray
switch is set to STANDARD.
1. Adjust the side and rear media
guides against the paper.
2. If the media used is letter, A4,
executive, JIS B5, A5, or legal, the
tray switch should be set to
alternates with
In order to change the tray size to the
size selected, the tray switch must first
be in the custom position.
TRAY XX SIZE= <SIZE>
STANDARD. Set the tray switch to
CUSTOM for all other media sizes.
The tray switch must be set before
the size can be selected from the
control panel.
To change move tray switch to
CUSTOM
3. Reset the paper size in the paper
handling menu or the tray size pop-
up menu.
TRAY XX SIZE= <SIZE>
Setting not saved
A detectable media size was selected
from the menu, but the tray guide
sensors detect a different size.
1. Adjust the side and rear media
guides against the paper.
2. If the media used is letter, A4,
executive, JIS B5, A5, or legal, the
tray switch should be set to
alternates with
The size selected from the menu does
not match the size detected by the tray.
Size detection occurs when the tray
switch is set to the STANDARD position.
The tray switch is already in the correct
position for the size selected.
TRAY XX SIZE= <SIZE>
To change, move guide in tray X
STANDARD. Set the tray switch to
CUSTOM for all other media sizes.
The tray switch must be set before
the size can be selected from the
control panel.
3. If necessary, reset the paper size
again.
TRAY XX SIZE= <SIZE>
Setting saved
The size selected from the menu has
been saved.
No action is necessary.
TRAY XX SIZE= <SIZE>
Setting saved
A detectable media size was selected
from the menu and the tray switch is set
to CUSTOM.
1. Adjust the side and rear media
guides against the paper.
2. If the media used is letter, A4,
executive, JIS B5, A5, or legal, the
tray switch should be set to
alternates with
Although not required, the size selected
can be automatically sensed if the tray
switch is moved to STANDARD.
TRAY XX SIZE= <SIZE>
STANDARD. Set the tray switch to
CUSTOM for all other media sizes.
The tray switch must be set before
the size can be selected from the
control panel.
Recommend move tray switch to
STANDARD. Then close tray
3. Reset the paper size in the paper
handling menu or tray size pop-up
menu.
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Control panel messages (continued)
Control panel message
Description
Recommended action
TRAY XX SIZE= <SIZE>
Verify tray switch set to CUSTOM
alternates with
A non-detectable media size was
selected from the menu and the tray is
open.
1. Adjust the side and rear media
guides against the paper.
2. If the media used is letter, A4,
executive, JIS B5, A5, or legal, the
tray switch should be set to
The selected size requires that the tray
switch be set to CUSTOM, otherwise
when the tray is closed, the tray size will
change.
TRAY XX SIZE= <SIZE>
then close tray
STANDARD. Set the tray switch to
CUSTOM for all other media sizes.
The tray switch must be set before
the size can be selected from the
control panel.
3. Close the tray.
TYPE MISMATCH
TRAY XX=[TYPE]
For help press
alternates with
Ready
The media type loaded in the tray does
not match the media type configured for
the tray.
1. Adjust the side and rear guides
against the paper.
2. If size is a detectable size, set the
tray switch to STANDARD,
otherwise set the tray switch to
CUSTOM.
3. If necessary, press after the tray
is closed to change the paper size
or type.
Unable to mopy job
alternates with
A Mopy job cannot be mopied because
of a memory, disk, or configuration
problem. Only one copy will be produced.
Install additional memory in the printer.
Install additional memory in the printer.
1. View tray configurations (type and
Processing...
Unable to Store Job
alternates with
A job cannot be stored because of a
memory or configuration problem.
Processing...
USE TRAY XX
[TYPE] [SIZE]
The printer is offering a selection of
alternate media to use for the print job.
size) using and
.
2. Press to select a tray to use.
To change press
To use press
/
Wait for printer
to reinitialize
RAM disk settings have been changed
before the printer automatically restarts,
or external device modes have changed
or the printer is coming out of the
diagnostics mode and will automatically
restart.
No action necessary.
Warming up
The printer is coming out of PowerSave
mode. Printing will continue as soon as
warmup is completed.
No action necessary.
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Paper jams
Use this illustration to troubleshoot paper jams in the printer. For instructions on clearing
Paper jam locations
1
2
3
4
5
top cover area
duplex path
paper path
input path
tray
Paper jam recovery
This printer automatically provides paper jam recovery, a feature that allows you to set
whether the printer should attempt to automatically reprint jammed pages. The options are:
●
●
AUTO — Printer will attempt to reprint jammed pages.
OFF — Printer will not attempt to reprint jammed pages.
During the recovery process, the printer may reprint several good pages that were printed
before the paper jam occurred. Be sure to remove any duplicated pages.
NOTE
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To disable paper jam recovery
1. Press MENU to enter the MENUS.
2. Press to highlight CONFIGURE DEVICE.
3. Press to select CONFIGURE DEVICE.
4. Press to highlight SYSTEM SETUP.
5. Press to select SYSTEM SETUP.
6. Press to highlight JAM RECOVERY.
7. Press to select JAM RECOVERY.
8. Press to highlight OFF.
9. Press to select OFF.
10. Press the MENU button to return to the Ready state.
To improve print speed and increase memory resources, you may want to disable paper jam
recovery. If paper jam recovery is disabled, the pages involved in a jam will not be reprinted.
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Common causes of paper jams
The following table lists common causes of paper jams and suggested solutions for resolving
them.
Cause
Solution
Print media does not meet HP-recommended
media specifications.
Use only media that meets HP specifications.
A supply item is installed incorrectly, causing
repeated jams.
Verify that all print cartridges, the transfer unit,
and the fuser are correctly installed.
You are reloading paper that has already passed Do not use media that has been previously
through a printer or copier.
printed on or copied.
An input tray is loaded incorrectly.
Remove any excess media from the input tray.
Press media down in the input tray so it fits
below the tabs, and within the media width
Print media is skewed.
Input tray guides are not adjusted correctly.
Adjust input tray guides so they hold media
firmly in place without bending it. If media
heavier than 105 g/m2 (28 lb) is loaded into Tray
2, the media might skew.
Print media is binding or sticking together.
Remove media, flex it, rotate it 180 degrees, or
flip it over. Reload media into the input tray. Do
not fan media.
Print media is removed before it settles into the
output bin.
Reset the printer. Wait until the page completely
settles in the output bin before removing it.
Print media is in poor condition.
Replace the print media.
Print media is not picked up by the internal
rollers from Tray 2.
Remove the top sheet of media. If the media is
heavier than 105 g/m2 (28 lb), it may not be
picked from the tray.
Print media has rough or jagged edges.
Print media is perforated or embossed.
Replace the media.
This media does not separate easily. You might
need to feed single sheets from Tray 1.
Printer supply items have reached the end of
their useful life.
Check the printer control panel for messages
prompting you to replace supplies, or print a
supplies status page to verify the remaining life
information.
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Cause
Solution
Media was not stored correctly.
Replace the print media. Media should be stored
in the original packaging in a controlled
environment.
NOTE
If the printer continues to jam, contact HP
Customer Support or your authorized HP service
provider. For more information, see
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Clearing jams
Each section below corresponds with a jam message that might appear on the control panel.
Use these procedures to clear the jam.
Jam in Tray 1
1. Open Tray 1.
2. Remove any jammed paper from Tray 1.
3. Reload paper in Tray 1 and check to make sure the media is located correctly.
Do not load media above the fill tabs.
NOTE
4. Confirm that the guides are in the correct position.
5. Close Tray 1.
6.
To continue printing, press , and then press .
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Jam in Tray 2
1. Pull out the tray indicated and place it on a flat surface. Make sure that the paper guides
are in the correct position.
2. Remove any partially fed media. Grasp the media by both corners and pull down.
Use Tray 1 to avoid jams with heavier paper.
NOTE
3. Inspect the media path to ensure that it is clear.
If the media tears, make sure that all media fragments are removed from the paper path
before resuming printing.
NOTE
4. Check to make sure the media is located correctly and underneath the front corner tabs.
Insert the tray into the printer. Make sure all trays are completely closed.
Jams in the top cover
Jams in the top cover occur in of the areas indicated in the figures below. Use the
procedures in this section to clear a jam in this area.
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1
2
Jammed paper
Crumpled paper in the fuser
To clear a jam in the top cover area
Do not touch the fuser. It is hot and could cause burns! The fuser’s operating temperature is
190°C (374° F). Wait ten minutes to allow the fuser to cool before touching the fuser.
WARNING!
1. Using the side handles, open the top cover.
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2. Firmly lift the two green handles on either side of the fuser to disengage the fuser rollers.
3. Grasp the media by both corners and pull to remove it.
If the media tears, make sure that all media fragments are removed from the paper path
before resuming printing. Do not reach into the fuser until it has cooled.
NOTE
4. Grasp the green handles on the transfer unit and pull down. The front cover will open as
the transfer unit is pulled down.
Do not place anything on the transfer unit while it is open. If the transfer unit is punctured,
print quality problems may result.
CAUTION
5. Grasp the media by both corners and pull down. If the media appears to be crumpled in
the fuser, go to step 6.
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6. Open the fuser cover and remove any media that is crumpled in the fuser.
If the media tears, make sure that all media fragments are removed from the paper path
before resuming printing. Do not reach into the fuser until it has cooled.
NOTE
7. Firmly press down on the two green handles on either side of the fuser to re-engage the
fuser rollers.
8. Close the transfer unit and front cover.
9. Close the top cover.
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Jam in paper path
1. Using the side handles, open the top cover.
2. Grasp the green handle on the transfer unit and pull down. The front cover will open as
the transfer unit is pulled down.
Do not place anything on the transfer unit while it is open. If the transfer unit is punctured,
print quality problems may result.
CAUTION
3. Grasp the media by both corners and pull up.
4. Inspect the media path to ensure that it is clear.
If the media tears, make sure that all media fragments are removed from the paper path
before resuming printing.
NOTE
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2. Grasp the green handle on the transfer unit and pull down. The front cover will open as
the transfer unit is pulled down.
Do not place anything on the transfer unit while it is open. If the transfer unit is punctured,
print quality problems may result.
CAUTION
3. Grasp the media by both corners and pull up.
4. Inspect the media path to ensure that it is clear.
If the media tears, make sure that all media fragments are removed from the paper path
before resuming printing.
NOTE
5. Firmly lift the two green handles on either side of the fuser to disengage the fuser rollers.
6. Grasp the media by both corners and pull to remove it.
If the media tears, make sure that all media fragments are removed from the paper path
before resuming printing. Do not reach into the fuser until it has cooled.
NOTE
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7. Firmly press down on the two green handles on either side of the fuser to re-engage the
fuser rollers.
8. Close the transfer unit and front cover.
9. Close the top cover.
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Media-handling problems
Use only media that meets the specifications outlined in the HP LaserJet Printer Family Print
Printer feeds multiple sheets
Cause
Solution
The input tray is overfilled.
Remove excess media from the input tray.
The media is not under the tabs in the input tray
(Trays 2).
Open the input tray and verify that the media is
seated under the metal tabs.
Print media is sticking together.
Remove media, flex it, rotate it 180 degrees or
flip it over, and then reload it into the tray.
NOTE
Do not fan media. Fanning can cause static
electricity, which can cause media to stick
together.
Media does not meet the specifications for this
printer.
Use only media that meets HP media
specifications for this printer. See Supported
Media lift plate is not locked down before the tray Lock down media lift plate before inserting the
is inserted back into the printer.
tray into the printer.
Trays are not properly adjusted.
Make sure that the rear media-length guide
indicates the length of media being used.
Printer feeds incorrect page size
Cause
Solution
The correct size media is not loaded in the input
tray.
Load the correct size media in the input tray.
The correct size media is not selected in the
software application or printer driver.
Confirm that the settings in the application and
printer driver are appropriate, since the
application settings override the printer driver
and control panel settings, and the printer driver
settings override the control panel settings. For
more information about how to access the printer
The correct size media for Tray 1 is not selected
in the printer control panel.
From the control panel, select the correct size
media for Tray 1.
The media size is not configured correctly for the Print a configuration page or use the control
input tray.
panel to determine the media size for which the
tray is configured.
The guides in the tray are not against the paper.
Verify that the rear and width media guides are
touching the paper.
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Printer feeds incorrect page size (continued)
Cause
Solution
The Custom/Standard switch in the tray is not in
the correct position.
Verify that the switch is in the correct position for
the media size.
Printer pulls from incorrect tray
Cause
Solution
You are using a driver for a different printer. For
more information about how to access the printer
Use a driver for this printer.
The specified tray is empty.
Load media in the specified tray.
Tray behavior for the requested tray is set to
FIRST in the system setup submenu of the
configure device menu.
Change the setting to EXCLUSIVELY.
The media size is not configured correctly for the Print a configuration page or use the control
input tray.
panel to determine the media size for which the
tray is configured.
The guides in the tray are not against the paper.
Verify that the guides are touching the paper.
The Custom/Standard switch in the tray is not in
the correct position.
Verify that the switch is in the correct position for
the media size.
Media does not feed automatically
Cause
Solution
Manual feed is selected in the software
application.
Load Tray 1 with media, or, if the media is
loaded, press
.
The correct size media is not loaded.
The input tray is empty.
Load the correct size media.
Load media into the input tray.
Media from a previous jam has not been
completely removed.
Open the printer and remove any media in the
paper path. Closely inspect the fuser area for
The media size is not configured correctly for the Print a configuration page or use the control
input tray.
panel to determine the media size for which the
tray is configured.
The guides in the tray are not against the paper.
Verify that the rear and width media guides are
touching the paper.
The custom/standard switch in the tray is not in
the correct position.
Verify that the switch is in the correct position for
the media size.
Media does not feed from input Tray 2
Cause
Solution
Manual feed is selected in the software
application.
Load Tray 1 with media, or, if the media is
loaded, press
.
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Media does not feed from input Tray 2 (continued)
Cause
Solution
The correct size media is not loaded.
The input tray is empty.
Load the correct size media.
Load media in the input tray.
The correct media type for the input tray is not
selected in the printer control panel.
From the printer control panel, select the correct
media type for the input tray.
Media from a previous jam has not been
completely removed.
Open the printer and remove any media in the
paper path. Closely inspect the fuser area for
The media size is not configured correctly for the Print a configuration page or use the control
input tray.
panel to determine the media size for which the
tray is configured.
The guides in the tray are not against the paper.
Verify that the guides are touching the paper.
The custom/standard switch in the tray is not in
the correct position.
Verify that the switch is in the correct position for
the media size.
Transparencies or glossy paper will not feed
Cause
Solution
The correct media type is not specified in the
software or printer driver.
Verify that the correct media type is selected in
the software or printer driver.
The input tray is overfilled.
Remove excess media from the input tray. Do
not load more than 200 sheets of glossy paper
or glossy film, or more than 100 transparencies
in Tray 2. Do not exceed the maximum stack
height for Tray 1.
Media in another input tray is the same size as
the transparencies, and the printer is defaulting
to the other tray.
Make sure that the input tray containing the
transparencies or glossy paper is selected in the
software application or printer driver. Use the
printer control panel to configure the tray to the
media type loaded. For more information about
how to access the printer drivers, see Accessing
The tray containing the transparencies or glossy
paper is not configured correctly for type.
Make sure that the input tray containing the
transparencies or glossy paper is selected in the
software application or printer driver. Use the
printer control panel to configure the tray to the
For more information about how to access the
Transparencies or glossy paper may not meet
supported media specifications.
Use only media that meets the HP media
specifications for this printer. See Supported
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Envelopes jam or will not feed in the printer
Cause
Solution
Envelopes are loaded in an unsupported tray.
Only Tray 1 can feed envelopes.
Load envelopes into Tray 1.
Envelopes are curled or damaged.
Try using different envelopes. Store envelopes in
a controlled environment.
Envelopes are sealing because the moisture
content is too high.
Try using different envelopes. Store envelopes in
a controlled environment.
Envelope orientation is incorrect.
Verify that the envelope is loaded correctly. See
This printer does not support the envelopes
being used.
HP LaserJet Printer Family Print Media Guide.
Tray 1 is configured for a size other than
envelopes.
Configure Tray 1 size for envelopes.
Output is curled or wrinkled
Cause
Solution
Media does not meet the specifications for this
printer.
Use only media that meets the HP media
specifications for this printer. See Supported
Media is damaged or in poor condition.
Remove media from the input tray and load
media that is in good condition.
Printer is operating in an excessively humid
environment.
Verify that the printing environment is within
You are printing large, solid-filled areas.
Large, solid-filled areas can cause excessive
curl. Try using a different pattern.
Media used was not stored correctly and may
have absorbed moisture.
Remove media and replace it with media from a
fresh, unopened package.
Media has poorly cut edges.
Remove media, flex it, rotate it 180 degrees or
turn it over, and then reload it into the input tray.
Do not fan media. If the problem persists,
replace the media.
The specific media type was not configured for
the tray or selected in the software.
Configure the software for the media (see the
software documentation). Configure the tray for
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Printer response problems
No display message
Cause
Solution
The printer’s on/off button is in the standby
position.
Verify that the printer is on. Fans may run while
the printer is in standby mode (off).
The printer’s memory DIMMs are defective or
installed incorrectly.
Verify that the printer’s memory DIMMs are
correctly installed and are not defective.
The power cord is not firmly plugged into both
the printer and the power receptacle.
Turn off the printer and then disconnect and
reconnect the power cord. Turn the printer back
on.
The line voltage is incorrect for the printer power
configuration.
Connect the printer to a proper voltage source,
as specified on the Power Rating Label on the
back of the printer.
The power cord is damaged or excessively worn. Replace the power cord.
The power source receptacle is not working
correctly.
Connect the printer to a different power
receptacle.
Printer is on, but nothing prints
Cause
Solution
The printer’s Ready indicator light is not lit.
Press STOP to return the printer to the Ready
state.
The top cover is not closed properly.
Close the top cover firmly.
The Data indicator light is flashing.
The printer is probably still receiving data. Wait
for the Data indicator to stop flashing.
REPLACE <COLOR> CARTRIDGE appears on
the printer display.
Replace the print cartridge specified on the
printer display.
the printer control panel.
The parallel port may have a DOS timeout error.
Add a MODE command to the AUTOEXEC.BAT
file. See the DOS manual for additional
information.
The PS (PostScript Emulation) personality is not
selected.
Select PS or AUTO for the printer language. For
more information, see Changing printer control
The correct driver is not selected in the software
application or printer driver.
Select the driver for PostScript Emulation for this
printer in the software application or printer
driver. For more information about how to
access the printer drivers, see Accessing the
The printer is not properly configured.
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Printer is on, but nothing prints (continued)
Cause
Solution
The computer port is not configured or is not
working properly.
Run another peripheral connected to this port to
verify that the port is working properly.
The printer has not been correctly named for the
network or for a Macintosh computer.
Use the appropriate utility to name the printer on
the network. For Macintosh OS 9.x computers,
select the printer from within the Chooser. For
Macintosh OS X.1 and later, open the Print
Center Application, select the connection type,
and then select the printer.
Printer is on, but is not receiving data
Cause
Solution
The printer’s Ready indicator light is not lit.
Press STOP to return the printer to the Ready
state.
The top cover is not closed properly.
Close the top cover firmly.
the printer control panel.
The interface cable is not correct for this
configuration.
Select the correct interface cable for your
The interface cable is not securely connected to
both the printer and the computer.
Disconnect and reconnect the interface cable.
The printer is not configured correctly.
settings for configuration information.
The interface configurations on the printer’s
configuration page do not match the
configurations on the host computer.
Configure the printer to match the computer
configuration.
The computer is not working properly.
Try using an application that you know works
properly to check the computer, or, in DOS, type
Dir>Prn at the DOS prompt.
The computer port that the printer is connected
to is not configured or is not working properly.
Run another peripheral connected to this port to
verify that the port is working properly.
The printer has not been correctly named for the
network or Macintosh computer.
Use the appropriate utility to name the printer on
the network. For Macintosh OS 9.x computers,
select the printer from within the Chooser. For
Macintosh OS X.1 and later, open the Print
Center Application, select the connection type,
and select the printer.
Unable to select the printer from the computer
Cause
Solution
If you are using a switch box, the printer may not Select the correct printer through the switch box.
be selected for the computer.
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Unable to select the printer from the computer (continued)
Cause
Solution
The printer’s Ready indicator light is not lit.
Press STOP to return the printer to the Ready
state.
the printer control panel.
The correct printer driver is not installed in the
computer.
Install the correct printer driver. For more
information about how to access the printer
The correct printer and port are not selected on
the computer.
Select the correct printer and port.
The network is not configured properly for this
printer.
Use the network software to verify the printer’s
network configuration, or consult with the
network administrator.
The power source receptacle is not working
correctly.
Connect the printer to a different power
receptacle.
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Printer control panel problems
Control panel settings work incorrectly
Cause
Solution
The printer control panel display is blank or is
not lit, even when the fan is running.
Fans may run while the printer is in standby
mode (off). Press the printer’s on/off button to
turn the printer on.
Printer settings in the printing software
application or printer driver differ from the printer
control panel settings.
Confirm that the settings in the application and
printer driver are appropriate, since the
application settings override the printer driver
and control panel settings, and the printer driver
settings override the control panel settings. For
more information about how to access the printer
Control panel settings were not correctly saved
after they were changed.
Reselect the control panel settings and then
press . An asterisk (*) should appear to the
right of the setting.
The Data indicator light is lit, and there are no
pages printing.
Buffered data exists in the printer. Press to
print the buffered data using current control
panel settings and activate the new control panel
settings.
If the printer is on a network, another user may
have changed printer control panel settings.
Consult the network administrator to coordinate
changes to printer control panel settings.
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Incorrect printer output
Incorrect fonts are printed
Cause
Solution
The font has not been correctly selected in the
software application.
Re-select the font in the software application.
The font is not available to the printer.
Download the font to the printer or use another
font. (In Windows, the driver does this
automatically.)
The correct printer driver is not selected.
Select the correct printer driver. For more
information about how to access the printer
Unable to print all characters in a symbol set
Cause
Solution
The correct font is not selected.
The correct symbol set is not selected.
Select the correct font.
Select the correct symbol set.
The selected character or symbol is not
supported by the software application.
Use a font that supports the selected character
or symbol.
Drifting text between printouts
Cause
Solution
Your software application is not resetting the
printer to the top of the page.
See the documentation for the software or the
PCL/PJL Technical Reference Package for
specific information.
Erratic, missing characters or interrupted printout
Cause
Solution
The interface cable is of poor quality.
Try using a different, higher-quality, IEEE-
compliant cable. Parallel cables can be no
longer than 10 meters (30 feet).
The interface cable is loose.
Disconnect and reconnect the interface cable.
Try using a different interface cable.
The interface cable is damaged or bad.
The power cable is loose.
Disconnect and reconnect the power cable.
You are attempting to print a PCL job with the
printer configured for PostScript Emulation.
From the printer control panel, select the correct
printer personality, and then resend the print job.
You are attempting to print a PostScript job with
the printer configured for PCL.
From the printer control panel, select the correct
printer personality, and then resend the print job.
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Partial printout
Cause
Solution
A memory error message appears on the printer
control panel.
1. Free up printer memory by deleting
unneeded downloaded fonts, style sheets,
and macros from printer memory; or
2. Add more memory to the printer.
The file you are printing contains errors.
Check the software application verify that the file
does not contain errors. To do so:
1. Print another file that you know is error-free
from within the same application; or
2. Print the file from another application.
Guidelines for printing with different fonts
●
●
●
The 80 internal fonts are available in PostScript Emulation (PS) and PCL mode.
To conserve printer memory, download only those fonts that are needed.
If you require several downloaded fonts, consider installing additional printer memory.
Some software applications automatically download fonts at the beginning of each print job.
It might be possible to configure those applications to download only soft fonts that are not
already resident in the printer.
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Software application problems
Unable to change system selections through software
Cause
Solution
System software changes are locked out by the
printer control panel.
Consult with your network administrator.
The software application does not support
system changes.
See the software application documentation.
The correct printer driver is not loaded.
Load the correct printer driver. For more
information about how to access the printer
The correct application driver is not loaded.
Load the correct application driver.
Unable to select a font from the software
Cause
Solution
The font is not available to the software
application.
See the software application documentation.
Unable to select colors from the software
Cause
Solution
The software application does not support color.
See the documentation for the software
application.
Color mode is not selected in the software
Select color mode instead of grayscale or
application or printer driver.
monochrome mode.
The correct printer driver is not loaded.
Load the correct printer driver.
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Color printing problems
Printing black instead of color
Cause
Solution
Color mode is not selected in the software
application or printer driver.
Select color mode instead of grayscale or
monochrome mode in the software application or
learn how to print a configuration page.
The correct printer driver is not selected in your
software application.
Select the correct printer driver.
No color appears on the configuration page.
Consult your service representative.
Incorrect shade
Cause
Solution
The sealing tape has not been removed from the Remove the sealing tape from the print cartridge
print cartridge.
for the color that is missing. See Changing print
The media does not meet the specifications for
this printer.
See the HP LaserJet Printer Family Print Media
Guide.
LaserJet Family Paper Specification Guide
ordering information. When you connect, select
ljpaperguide to download the guide in PDF format.
You are operating the printer in excessively
humid conditions.
Verify that the printer’s environment is within
humidity specifications. See Environmental
NOTE
For more information about color quality
Missing color
Cause
Solution
Defective HP print cartridge.
A non-HP cartridge might be installed.
Replace the cartridge.
Ensure that you are using a genuine HP print
cartridge.
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Inconsistent colors after installing a print cartridge
Cause
Solution
The sealing tape has not been removed from the Remove the sealing tape from the print cartridge
print cartridge.
for the color that is missing. See Changing print
Another print cartridge may be low.
Check the supplies gauge on the control panel
or print a supplies status page. See Printer
Print cartridges may be improperly installed.
A non-HP cartridge might be installed.
Verify that each print cartridge is installed
properly.
Ensure that you are using a genuine HP print
cartridge.
Printed colors do not match screen colors
Cause
Solution
Extremely light screen colors are not being
printed.
The software application may interpret extremely
light colors as white. If so, avoid using extremely
light colors.
Extremely dark screen colors are being printed
in black.
The software application may interpret extremely
dark colors as black. If so, avoid using extremely
dark colors.
The colors on the computer screen differ from
the printer output.
On the printer driver’s Color Control tab, select
Screen Match.
NOTE
Several factors can influence your ability to
match printed colors to those on your screen.
These factors include print media, overhead
lighting, software applications, operating system
palettes, monitors, and video cards and drivers.
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Print quality troubleshooting
When occasional print quality problems occur, use the information in this section to help
solve the problem.
Print quality problems associated with media
Some print quality problems arise from use of inappropriate media.
●
●
The surface of the media is too smooth. Use media that meets HP paper specifications.
●
●
●
●
●
●
The driver setting is incorrect. Change the paper type setting to glossy for Tray 2 or
heavy or heavy glossy for Tray 1.
The media you are using is too heavy for the printer, and the toner is not fusing to the
media.
The transparencies you are using are not designed for proper toner adhesion. Use only
transparencies designed for HP Color LaserJet printers.
The moisture content of the paper is uneven, too high, or too low. Use paper from a
different source or from an unopened ream of paper.
Some areas of the paper reject toner. Use paper from a different source or from an
unopened ream of paper.
The letterhead you are using is printed on rough paper. Use a smoother, xerographic
paper. If this solves your problem, consult with the printer of your letterhead to verify that
●
The paper is excessively rough. Use a smoother, xerographic paper.
Overhead transparency defects
Overhead transparencies may display any of the image quality problems that any other type
of media will cause, as well as defects specific to printing transparencies. In addition,
because transparencies are pliable while in the print path, they are subject to being marked
by the media-handling components.
Allow transparencies to cool at least 30 seconds before handling them.
NOTE
●
●
On the printer driver’s Paper tab, select Transparency as the media type. Also, make
sure that the tray is correctly configured for transparencies.
Check that the transparencies meet the specifications for this printer. See Supported
Media Guide.
ordering information.
the guide in PDF format.
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●
●
●
●
Handle transparencies by the edges. Skin oil on the surface of transparencies can cause
spots and smudges.
Small, random dark areas on the trailing edge of solid fill pages may be caused by
transparencies sticking together in the output bin. Try printing the job in smaller batches.
The selected colors are undesirable when printed. Select different colors in the software
application or printer driver.
If you are using a reflective overhead projector, use a standard overhead projector
instead.
Print quality problems associated with the environment
The printer is operating in excessively humid or dry conditions. Verify that the printing
Print quality problems associated with jams
●
●
●
The printer recently jammed. Print two to three pages to clean the printer.
The media does not pass through the fuser causing image defects to appear on
subsequent documents. Print two to three pages to clean the printer. However, if the
problem persists see the next section.
Print quality troubleshooting pages
The print quality troubleshooting pages provide information on aspects of the printer that
affect print quality.
1. Press MENU to enter the MENUS.
2. Press to highlight DIAGNOSTICS.
3. Press to select DIAGNOSTICS.
4. Press to highlight PQ TROUBLESHOOTING.
5. Press to select PQ TROUBLESHOOTING.
The message Printing... PQ troubleshooting appears on the display until the printer
finishes printing the print quality troubleshooting information. The printer returns to the
Ready state after printing the print quality troubleshooting information.
The print quality troubleshooting information includes one page for each color (cyan,
magenta, yellow, and black), printer statistics related to print quality, instructions on
interpreting the information, and procedures to solve print quality problems.
If following the procedures recommended by the print quality troubleshooting pages do not
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Print quality troubleshooting tool
The print quality troubleshooting tool helps you identify and troubleshoot print quality issues
for the HP Color LaserJet 4610n printer. The tool includes solutions for many print quality
issues, using standard images to provide a common diagnostic environment. It is designed
to provide intuitive, step-by-step directions for printing troubleshooting pages that are used
to isolate print quality problems and provide possible solutions.
To find the print quality troubleshooting tool, go to the following quick URL:
Calibrating the printer
The HP Color LaserJet 4610n printer automatically calibrates and cleans at various times to
maintain the highest level of print quality. The user may also request the printer to calibrate
via the printer’s control panel, using QUICK CALIBRATE NOW or FULL CALIBRATE NOW
located in the CALIBRATION and PRINT QUALITY menu. QUICK CALIBRATE NOW is
used for color tone calibration (D-Max & D-Half) and takes about 86 seconds. If color density
or tone seems wrong, Quick Calibration can be run. Full Calibration includes the Quick
Calibrate routines and adds Drum Phase Calibration and Color Plane Registration (CPR).
This takes about 3 minutes and 15 seconds. If color layers (cyan, magenta, yellow, black) on
the printed page seem to be shifted from one another, Full Calibration should be run.
The HP Color LaserJet 4610n printer incorporates a new feature to skip calibration when
appropriate, thereby making the printer available more quickly. For example, if the printer is
powered off and on quickly (within 20 seconds) then calibration is not needed and will be
skipped. This saves approximately one minute in time to be ready.
While the printer is calibrating and cleaning, the printer will pause printing for the amount of
time it takes to complete the calibration or cleaning. For most calibrations and cleaning, the
printer will not interrupt a print job, but will wait for the job to complete before calibrating or
cleaning.
1. Press MENU to enter the MENUS.
2. Press to highlight CONFIGURE DEVICE.
3. Press to select CONFIGURE DEVICE.
4. Press to highlight PRINT QUALITY.
5. Press to select PRINT QUALITY.
6. Press to highlight QUICK CALIBRATE NOW.
7. Press to select QUICK CALIBRATE NOW.
OR
To perform a full calibration, use FULL CALIBRATE NOW instead of QUICK CALIBRATE
NOW in steps 6 and 7.
Print quality defect chart
Use the examples in the print quality defect chart to determine which print-quality problem
you are experiencing, and then see the corresponding pages to find information that can
help you troubleshoot the problem. For the latest information and problem-solving
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The print-quality defect chart assumes the use of letter- or A4-size media that has moved
through the printer short-edge first (portrait orientation).
NOTE
An image with no defects
Horizontal lines or
streaks
Misaligned colors
Calibrate the printer.
●
●
Make sure that the
operation and
location
requirements of the
printer are met.
●
Print the Print Quality
Troubleshooting
Pages (see Print
troubleshooting) and
follow the diagnostic
procedure listed on
the first page to help
isolate the defect to
a particular
component.
Vertical lines
Print the Print Quality
Repetitive defects
●
●
Make sure that the
operation and
location
Troubleshooting
Pages (see Print
troubleshooting) and
follow the diagnostic
procedure listed on
the first page to help
isolate the defect to
a particular
requirements of the
printer are met.
●
Print the Print Quality
Troubleshooting
Pages (see Print
troubleshooting) and
follow the diagnostic
procedure listed on
the first page to help
isolate the defect to
a particular
component.
component.
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Color fade in all colors
Color fade in one color
●
Make sure that the
operation and
location
●
Make sure that the
operation and
location
requirements of the
printer are met.
requirements of the
printer are met.
●
Calibrate the printer.
●
●
Calibrate the printer.
Print the Print Quality
Troubleshooting
Pages (see Print
troubleshooting) and
follow the diagnostic
procedure listed on
the first page to help
isolate the defect to
a particular
component.
Fingerprints and media
dents
Loose toner
●
Make sure that the
●
Make sure to use
supported media.
operation and
location
requirements of the
printer are met.
●
Make sure that the
media you are using
does not have any
wrinkles or dents
from handling, and
that the media is not
contaminated with
visible fingerprints or
other foreign
●
●
Make sure to use
supported media.
Make sure that the
media type and size
for the tray are set
correctly in the
control panel for the
media that you are
using.
substances.
●
Print the Print Quality
Troubleshooting
Pages (see Print
troubleshooting) and
follow the diagnostic
procedure listed on
the first page to help
isolate the defect to
a particular
●
Make sure that the
media is loaded
correctly, the size
guides are touching
the edges of the
stack of media, and
the custom-media
switch is set
appropriately.
component.
Make sure that the
media you are using
does not have any
wrinkles or dents
from handling, and
that the media is not
contaminated with
visible fingerprints or
other foreign
substances.
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Smeared toner
Make sure to use
White areas (dropouts)
on page
●
supported media.
●
Make sure that the
operation and
location
requirements of the
printer are met.
●
●
Make sure to use
supported media.
Make sure that the
media you are using
does not have any
wrinkles or dents
from handling, and
that the media is not
contaminated with
visible fingerprints or
other foreign
substances.
●
Make sure that the
media type and size
for the tray are set
correctly in the
control panel for the
media that you are
using.
●
●
Calibrate the printer.
Print the Print Quality
Troubleshooting
Pages (see Print
troubleshooting) and
follow the diagnostic
procedure listed on
the first page to help
isolate the defect to
a particular
component.
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Media damage
(wrinkles, curl, creases,
tears)
Specks or stray toner
●
Make sure that the
operation and
location
●
Make sure that the
operation and
location
requirements of the
printer are met.
requirements of the
printer are met.
●
●
Make sure to use
supported media.
●
●
Make sure to use
supported media.
Make sure that the
media type and size
for the tray are set
correctly in the
control panel for the
media that you are
using.
Make sure that the
media is loaded
correctly.
●
Make sure that the
media type and size
for the tray are set
correctly in the
control panel for the
media that you are
using.
●
●
Calibrate the printer.
Print the Print Quality
Troubleshooting
Pages (see Print
●
Make sure that the
media you are using
does not have any
wrinkles or dents
from handling, and
that the media is not
contaminated with
visible fingerprints or
other foreign
troubleshooting) and
follow the diagnostic
procedure listed on
the first page to help
isolate the defect to
a particular
component.
substances.
●
●
Make sure that the
following supplies
are seated correctly:
●
●
fuser
transfer belt
Inspect the jam
areas and remove
any undetected
jammed or torn
media.
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Skewed, stretched, or
off-center page
●
Make sure that the
operation and
location
requirements of the
printer are met.
●
●
Make sure to use
supported media.
Make sure that the
media is loaded
correctly.
●
●
For problems with
page skew, turn over
the stack of media
and rotate the stack
180 degrees.
Make sure that the
following supplies
are seated correctly:
●
●
fuser
transfer belt
●
Inspect the jam
areas and remove
any undetected
jammed or torn
media.
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Working with memory and
print server cards
A
Printer memory
The printer has one 200-pin DDR SDRAM slot. The slot is available for increasing printer
memory. DDR SDRAM memory is available in 128, 256, or 512 MB modules.
Memory specification: The HP Color LaserJet 4610n printer uses 200-pin small outline dual
inline memory modules (SODIMM) that support 128, 256, or 512 MB of RAM.
NOTE
The printer has a flash memory card slot reserved for printer firmware.
Use the flash memory card slot for firmware only. The slot is marked "Firmware Slot".
The flash memory card adheres to Compact Flash specifications and size.
NOTE
NOTE
Do not insert a flash memory card that is designed for use with a digital camera into the
printer. The printer does not support photo printing directly from a flash memory card. If you
install a camera-type flash memory card, the control panel displays a message asking if you
want to reformat the flash memory card. If you choose to reformat the card, all data on the
card will be lost.
CAUTION
You may want to add more memory to the printer if you often print complex graphics or PS
documents, or use many downloaded fonts. Additional memory also allows the printer to
print multiple, collated copies at the maximum speed.
Single in-line memory modules (SIMMs) / dual in-line memory modules (DIMMs) used on
previous HP LaserJet printers are not compatible with the printer.
NOTE
NOTE
Before ordering memory, see how much is currently installed by printing a configuration page.
Printing a configuration page
1. Press MENU to enter the MENUS.
2. Press to highlight INFORMATION.
3. Press to select INFORMATION.
4. Press to highlight PRINT CONFIGURATION.
5. Press to print the configuration page.
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Installing memory
You can install more memory for the printer.
Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist
strap, or frequently touch the surface of the DIMM antistatic package and then touch bare
metal on the printer.
CAUTION
To install DDR memory DIMMs
1. Turn the printer off.
2. Disconnect all power and interface cables.
3. Locate the formatter board in the rear of the printer.
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4. Using a #2 Phillips screwdriver, remove the eight screws holding the board in place, and
set them aside.
5. Slide out the formatter board and set it on a clean, flat, grounded surface.
6. To replace a DDR DIMM that is currently installed, spread the latches apart on each side
of the DIMM slot, lift the DDR DIMM up at an angle, and pull it out.
7. Remove the new DIMM from the antistatic package. Locate the alignment notch on the
bottom edge of the DIMM.
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8. Holding the DIMM by the edges, align the notch on the DIMM with the bar in the DIMM
slot at an angle and firmly press the DIMM into the slot until it is fully seated. When
installed correctly, the metal contacts are not visible.
9. Push down on the DIMM until both latches engage the DIMM.
If you have difficulty inserting the DIMM, make sure the notch on the bottom of the DIMM is
aligned with the bar in the slot. If the DIMM still does not go in, make sure you are using the
correct type of DIMM.
NOTE
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10. Align the formatter board in the tracks at the top and bottom of the slot, and then slide
the board back into the printer. Replace and tighten the eight screws removed in step 4.
11. Reconnect the power cable and interface cables, and turn the printer on.
To install a flash firmware card
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Do not insert a flash memory card that is designed for use with a digital camera into the
printer. The printer does not support photo printing directly from a flash memory card. If you
install a camera-type flash memory card, the control panel displays a message asking if you
want to reformat the flash memory card. If you choose to reformat the card, all data on the
card will be lost.
CAUTION
1. Turn the printer off.
2. Disconnect all power and interface cables.
3. Locate the formatter board in the rear of the printer.
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4. Using a #2 Phillips screwdriver, remove the eight screws holding the board in place, and
set them aside.
5. Slide out the formatter board and set it on a clean, flat, grounded surface.
6. Align the groove on the side of the flash memory card with the notches in the connector
and push it in the slot until it is fully seated.
*2P128SE0376*
*2P128SE0376*
Do not insert the flash memory card at an angle.
CAUTION
NOTE
The flash memory slot marked "Firmware Slot" is reserved for firmware only.
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7. Align the formatter board in the tracks at the top and bottom of the slot, and then slide
the board back into the printer. Replace and tighten the eight screws removed in step 4.
8. Reconnect the power cable and interface cables, and turn the printer on.
Enabling memory
If you installed a memory DIMM, set the printer driver to recognize the newly added memory.
To enable memory for Windows 2000 and XP
1. On the Start menu, point to Settings, and click Printers or Printers and Faxes.
2. Right-click the printer and select Properties.
3. On the Device Settings tab, click Printer Memory (in the Installable Options section).
4. Select the total amount of memory that is now installed.
5. Click OK.
200 Appendix A Working with memory and print server cards
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Supplies and accessories
Supplies, accessories, and part numbers
Part
Part number
Q2635A
Q2630A
Q2631A
C9667A
Type/size
Memory
DIMM-32 MB Flash memory card
DIMM-128 MB DDR 200-pin SDRAM
DIMM-256 MB DDR 200-pin SDRAM
Printer cabinet
Accessories
J6035D
HP Jetdirect 175x series external print
server for USB, fast ethernet/ethernet
802.3
C9720A
C9721A
C9722A
C9723A
Q3675A
Q3676A
Q3677A
C2946A
Black print cartridge
Cyan print cartridge
Yellow print cartridge
Magenta print cartridge
Image transfer kit
Printer supplies
Image fuser kit (110 volt)
Image fuser kit (220 volt)
Cables
IEEE-1284-C compliant parallel cable,
3 meters (m) (approximately 10 feet)
long, with 25-pin male/micro 36-pin
male ("C" size) connector
C6518A
C6520A
92215S
C2947A
92215N
C2934A
USB 2.0 m cable
USB 3.0 m cable
Macintosh DIN-8 printer cable
10 m parallel cable
HP LocalTalk cable kit
HP Color LaserJet Transparencies
(letter)
Media
50 sheets
C2936A
C4179A
C4179B
Q1298A
HP Color LaserJet Transparencies (A4)
50 sheets
HP LaserJet Soft Gloss paper (letter)
200 sheets
HP LaserJet Soft Gloss paper (A4)
200 sheets
HP LaserJet Tough paper (letter)
204 Appendix B Supplies and accessories
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Supplies, accessories, and part numbers (continued)
Part
Part number
Type/size
Q1298B
HP LaserJet Tough paper (A4)
HPU1132
HP Premium Choice LaserJet paper
(letter)
CHP410
HP Premium Choice LaserJet paper
(A4)
HPJ1124
CHP310
Q2413A
HP LaserJet paper (letter)
HP LaserJet paper (A4)
HP Premium Cover paper letter (8.5
by 11 inches), 100 sheets
Reference materials
5963-7863
5021-0337
HP LaserJet Printer Family Print
Media Guide
PCL/PJL Technical Reference Package
For downloadable versions, go to
When connected, select Manuals.
Q7732-90902
Q7732-90901
C9720-90902
Q3675-90901
Q3676-90902
HP Color LaserJet 4610n Series User
Guide
For downloadable versions, go to
When connected, select Manuals.
HP Color LaserJet 4610n Series
Getting Started Install Guide
For downloadable versions, go to
When connected, select Manuals.
HP Color LaserJet 4600 Series Print
Cartridge Install Guide
For downloadable versions, go to
When connected, select Manuals.
HP Color LaserJet 4600 Series Image
Transfer Kit Install Guide
For downloadable versions, go to
When connected, select Manuals.
HP Color LaserJet 4610n/4650 Series
Image Fuser Kit Install Guide
For downloadable versions, go to
When connected, select Manuals.
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Supplies, accessories, and part numbers (continued)
Part
Part number
Type/size
C9667-90902
HP Color LaserJet 4600 Series Printer
Cabinet Install Guide
For downloadable versions, go to
When connected, select Manuals.
HP Color LaserJet 4610n Series
Software Technical Reference Guide
For downloadable versions, go to
When connected, select Manuals.
206 Appendix B Supplies and accessories
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Service and Support
C
Hewlett-Packard limited warranty statement
HP PRODUCT
HP Color LaserJet 4610n printer
DURATION OF LIMITED WARRANTY
One-year limited warranty
HP warrants to you, the end-user customer, that HP hardware and accessories will be free
from defects in materials and workmanship after the date of purchase, for the period
specified above. If HP receives notice of such defects during the warranty period, HP will, at
its option, either repair or replace products which prove to be defective. Replacement
products may be either new or equivalent in performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions after
the date of purchase, for the period specified above, due to defects in material and
workmanship when properly installed and used. If HP receives notice of such defects during
the warranty period, HP will replace software which does not execute its programming
instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If
HP is unable, within a reasonable time, to repair or replace any product to a condition as
warranted, you will be entitled to a refund of the purchase price upon prompt return of the
product.
HP products may contain remanufactured parts equivalent to new in performance or may
have been subject to incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance
or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c)
unauthorized modification or misuse, (d) operation outside of the published environmental
specifications for the product, or (e) improper site preparation or maintenance.
HP’s limited warranty is valid in any country/region or locality where HP has a support
presence for this product and where HP has marketed this product. The level of warranty
service you receive may vary according to local standards. HP will not alter form, fit or
function of the product to make it operate in a country/region for which it was never intended
to function for legal or regulatory reasons. TO THE EXTENT ALLOWED BY LOCAL LAW,
THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR
CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP
SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR
PURPOSE. Some countries/regions, states or provinces do not allow limitations on the
duration of an implied warranty, so the above limitation or exclusion might not apply to you.
This warranty gives you specific legal rights and you might also have other rights that vary
from country/region to country/region, state to state, or province to province.
ENWW
Hewlett-Packard limited warranty statement 207
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TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY
STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED
ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA
OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST
PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN
ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF
THIS PRODUCT TO YOU.
208 Appendix C Service and Support
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Print Cartridge Limited Warranty Statement
Limited warranty for print cartridges and image drums. This HP product is warranted to be
free from defects in materials and workmanship.
This warranty does not apply to print cartridges that (a) have been refilled, refurbished,
remanufactured or tampered with in any way, (b) experience problems resulting from
misuse, improper storage, or operation outside of the published environmental specifications
for the printer product or (c) exhibit wear from ordinary use.
To obtain warranty service, please return the product to place of purchase (with a written
description of the problem and print samples) or contact HP customer support. At HP’s
option, HP will either replace products that prove to be defective or refund your purchase
price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE
AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS
EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY,
AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN
CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN
ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF
THIS PRODUCT TO YOU.
ENWW
Print Cartridge Limited Warranty Statement 209
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Fuser and Transfer unit Limited Warranty Statement
This HP product is warranted to be free from defects in materials and workmanship until the
printer provides a low-life indicator on the control panel.
This warranty does not apply to products that (a) have been refurbished, remanufactured or
tampered with in any way, (b) experience problems resulting from misuse, improper storage,
or operation outside of the published environmental specifications for the printer product or
(c) exhibit wear from ordinary use.
To obtain warranty service, please return the product to place of purchase (with a written
description of the problem) or contact HP customer support. At HP’s option, HP will either
replace products that prove to be defective or refund your purchase price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE
AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS
EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY,
AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN
CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN
ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF
THIS PRODUCT TO YOU.
210 Appendix C Service and Support
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HP maintenance agreements
HP has several types of maintenance agreements that meet a wide range of support needs.
Maintenance agreements are not part of the standard warranty. Support services may vary
by area. Check with your local HP dealer to determine the services available to you.
On-site service agreements
To provide you with the level of support best suited to your needs, HP has on-site service
agreements with three response times:
Priority on-site service
This agreement provides 4-hour service response to your site for calls made during normal
HP business hours.
Next-day on-site service
This agreement provides support by the next working day following a service request.
Extended coverage hours and extended travel beyond HP’s designated service zones are
available on most on-site agreements (for additional charges).
Weekly (volume) on-site service
This agreement provides scheduled weekly on-site visits for organizations with many HP
products. This agreement is designated for sites using 25 or more workstation products,
including printers, plotters, computers, and disk drives.
ENWW
HP maintenance agreements 211
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212 Appendix C Service and Support
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Electrical specifications
110-Volt models
220-Volt models
Power requirements
110-127V (+/- 10 percent)
50/60 Hz (+/- 2 Hz)
220-240V (+/- 10 percent)
50/60 Hz (+/- 2 Hz)
Power consumption (average, in watts)
Power consumption (average, in watts)
Product model Active (22
Idle
38
PowerSave
Off
0.3
Heat Output-
Idle (BTU/
Hour)
ppm letter)
HP Color
LaserJet
4610n
560
26
130
PowerSave default activation time is 30 minutes.
NOTE
214 Appendix D Printer specifications
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Acoustic emissions
Sound Power Level
Declared Per ISO 9296
Active (22 ppm letter)
Idle
LWAd=6.5 Bels (A) [65 dB (A)]
LWAd=5.0 Bels (A) [50 dB (A)]
SPL - Bystander Position
Declared Per ISO 9296
Active (22 ppm letter)
Idle
LpAm=51 dB (A)
LpAm=34 dB (A)
NOTE
ENWW
Acoustic emissions 215
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Regulatory information
E
FCC regulations
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy. If this equipment is not
installed and used in accordance with the instructions, it may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
●
●
●
reorient or relocate the receiving antenna.
increase separation between equipment and receiver.
connect equipment to an outlet on a circuit different from that to which the receiver is
located.
●
consult your dealer or an experienced radio/TV technician.
Any changes or modifications to the printer that are not expressly approved by HP could void
the user’s authority to operate this equipment.
NOTE
Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of
FCC rules.
ENWW
FCC regulations 217
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Environmental product stewardship program
Protecting the environment
Hewlett-Packard Company is committed to providing quality products in an environmentally
sound manner. This product has been designed with several attributes to minimize impacts
on the environment.
Ozone production
This product generates no appreciable ozone gas (O3).
Power consumption
Power usage drops significantly while in PowerSave mode, which saves natural resources
and saves money without affecting the high performance of this printer. This product
qualifies for ENERGY STAR® (Version 3.0), which is a voluntary program to encourage the
development of energy-efficient office products.
ENERGY STAR® is a U.S. registered service mark of the U.S. Environmental Protection
Agency. As an ENERGY STAR® partner, Hewlett-Packard Company has determined that
this product meets ENERGY STAR® Guidelines for energy efficiency. For more information,
Plastics
Plastic parts over 25 grams have markings according to international standards that
enhance the ability to identify plastics for recycling purposes at the end of the product’s life.
HP LaserJet printing supplies
In many countries/regions, this product’s printing supplies (print cartridges, fuser, and
transfer unit) can be returned to HP through the HP Printing Supplies Returns and Recycling
Program. An easy-to-use and free takeback program is available in over 48 countries/
regions. Multilingual program information and instructions are included in every new
HP LaserJet print cartridge and supplies package.
218 Appendix E Regulatory information
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HP Printing Supplies Returns and Recycling Program
Information
Since 1990, the HP Printing Supplies Returns and Recycling Program has collected millions
of used LaserJet print cartridges that otherwise might have been discarded in the world’s
landfills. The HP LaserJet print cartridges and supplies are collected and bulk-shipped to our
resource and recovery partners, who disassemble the cartridges. After a thorough quality
inspection, selected parts are reclaimed for use in new cartridges. Remaining materials are
separated and converted into raw materials for use by other industries to make a variety of
useful products.
●
U.S. returns—For a more environmentally responsible return of used cartridges and
supplies, HP encourages the use of bulk returns. Simply bundle two or more cartridges
together and use the single, pre-paid, and pre-addressed UPS label that is supplied in
the package. For more information in the U.S., call 1-800-340-2445 or visit the
●
Non-U.S. recycling returns—Non-U.S. customers should call the local HP Sales and
regarding availability of the HP Supplies Returns and Recycling Program.
Recycled paper
This product is capable of using recycled papers when the paper meets the guidelines
ordering information. This product is suitable for the use of recycled paper according to EN
12281:2002.
Material restrictions
This product does not contain batteries.
This product does not contain added mercury.
This product contains lead in solder that may require special handling at end-of-life.
Material Safety Data Sheet (MSDS)
Material Safety Data Sheets (MSDS) can be obtained by contacting the HP LaserJet
For more information
On HP’s environmental programs, including:
●
●
●
●
●
Product environmental profile sheet for this and many related HP products
HP’s commitment to the environment
HP’s environmental management system
HP’s end-of-life product return and recycling program
Material Safety Data Sheets (MSDS)
ENWW
Environmental product stewardship program 219
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220 Appendix E Regulatory information
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Declaration of Conformity
Declaration of Conformity
according to ISO/IEC Guide 22 and EN 45014
Manufacturer’s Name:
Manufacturer’s Address:
Hewlett-Packard Development Company
11311 Chinden Boulevard,
Boise, Idaho 83714-1021, USA
declares that the product
Product Name:
Regulatory Model Number4:
Product Options:
HP Color LaserJet 4610n
BOISB-0304-00
All
conforms to the following Product Specifications:
Safety:
EMC:
IEC 60950:1999 / EN60950:2000
IEC 60825-1:1993 +A1:1997 +A2:2001 / EN60825-1:1994 +A11:1996 +A2:2001 (Class 1 Laser/LED Product)
GB4943-2001
CISPR 22:1997 / EN 55022:1998 Class B1, 3
EN 61000-3-2:1995 / A14
EN 61000-3-3:1995 / A1
EN 55024:1998
FCC Title 47 CFR, Part 15 Class B2 / ICES-003, Issue 3
GB9254-1998, GB17625.1-1998
Supplementary Information:
The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries
the CE-Marking accordingly:
1The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.
2This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
3The product includes LAN (Local Area Network) options. When the interface cable is attached to LAN connectors, the product meets the
requirements of EN55022 Class A in which case the following applies: "Warning - This is a class A product. In a domestic environment, this
product may cause radio interference, in which case the user may be required to take adequate measures".
4For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the product name or
the product number(s).
Boise, Idaho 83714-1021, USA
29 January, 2004
For regulatory topics only:
Australia Contact:
European Contact:
Product Regulations Manager, Hewlett-Packard Australia, Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130, Australia
Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, Department HQ-TRE/Standards
Europe, Herrenberger Straße 140, Böblingen, D-71034, Böblingen (FAX: +49-7031-14-3143)
USA Contact:
Product Relations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, Idaho 83707-0015, USA
(Phone: 208-396-6000)
ENWW
Declaration of Conformity 221
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Safety statements
Laser safety
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug
Administration has implemented regulations for laser products manufactured since August 1,
1976. Compliance is mandatory for products marketed in the United States. The printer is
certified as a "Class 1" laser product under the U.S. Department of Health and Human
Services (DHHS) Radiation Performance Standard according to the Radiation Control for
Health and Safety Act of 1968. Since radiation emitted inside the printer is completely
confined within protective housings and external covers, the laser beam cannot escape
during any phase of normal user operation.
Using controls, making adjustments, or performing procedures other than those specified in
this user guide may result in exposure to hazardous radiation.
WARNING!
Canadian DOC regulations
Complies with Canadian EMC Class B requirements.
« Conforme à la classe B des normes canadiennes de compatibilité électromagnétiques.
« CEM ». »
EMI statement (Korea)
VCCI statement (Japan)
222 Appendix E Regulatory information
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Laser Statement for Finland
Luokan 1 laserlaite
Klass 1 Laser Apparat
HP Color LaserJet 4610n laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite.
Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen
ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994)
mukaisesti.
VAROITUS!
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän
turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
VARNING!
Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren
utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.
HUOLTO
HP Color LaserJet 4610n -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita.
Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi
huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai
muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka
voidaan suorittaa ilman erikoistyökaluja.
VARO!
Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömällelasersäteilylle laitteen
ollessa toiminnassa. Älä katso säteeseen.
VARNING!
Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för
osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin
säteilyominaisuuksista: Aallonpituus 775-795 nm
Teho 5 m W
Luokan 3B laser
ENWW
Safety statements 223
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224 Appendix E Regulatory information
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Glossary
bidirectional communication
Two-way data transmission.
bin
A receptacle for holding printed pages.
BOOTP
Abbreviation for "Bootstrap Protocol," an Internet protocol that allows a
computer to find its own IP address.
chooser
A Macintosh accessory that allows you to select a device.
An acronym for colors "cyan, magenta, yellow, and black."
CMYK
control panel
The area on the printer that contains buttons and a display screen. Use the
control panel to set printer settings and to get information about the printer’s
status.
DDR
Acronym for double data-rate.
default
DHCP
The normal or standard setting for hardware or software.
An acronym for "dynamic host configuration protocol." DHCP enables
individual computers or peripherals connected to a network to find their own
configuration information, including the IP address.
DIMM
An acronym for "dual in-line memory module." A small circuit board that
holds memory chips.
Emulated PostScript
firmware
Software that emulates Adobe PostScript, a programming language that
describes the appearance of the printed page.
Programming instructions that are stored in a read-only memory unit inside
the printer.
Flash memory card
font
A small-sized, high-quality, removable memory card.
A complete set of letters, numerals, and symbols in a typeface.
ENWW
Glossary 225
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fuser
The assembly that uses heat to fuse the toner onto the paper or other media.
Various shades of gray.
grayscale
halftone pattern
A halftone pattern uses differing sizes of ink dots to produce a continuous-
tone image such as a photograph.
HP Jetdirect
HP product for network printing.
HP Web Jetadmin
HP trademarked Web-based printer control software that lets you use a
computer to manage any peripheral connected to an HP Jetdirect print server.
I/O
An acronym for "input/output" and refers to computer port settings.
IP address
IPX/SPX
macro
The unique number assigned to a computer device connected to a network.
An acronym for "internetwork packet exchange/sequenced packet exchange."
A single keystroke or command that results in a series of actions or
instructions.
manual duplex
media
Allows printing on both sides of a sheet of paper.
The paper, labels, transparencies, or other material on which the printer
prints the image.
memory tag
monochrome
mopy
A memory partition with a specific address.
Black and white. Devoid of color.
The HP term for "multiple original prints" capability.
network
A system of computers interconnected by telephone wires or other means in
order to share information.
network administrator
page buffer
A person who manages a network.
Temporary printer memory used to hold page data while the printer creates
an image of the page.
226 Glossary
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parallel cable
A type of computer cable often used to connect printers directly to a
computer rather than to a network.
parallel port
PCL
A connection point for a device connected with a parallel cable.
An acronym for "Printer Control Language."
peripheral
An auxilliary device, such as a printer, modem, or storage system, that works
in conjunction with a computer.
personality
pixel
Distinctive features or characteristics of a printer or printer language.
Abbreviation for "picture element," which is the smallest unit of area in an
image displayed on a screen.
PJL
An acronym for "Printer Job Language."
A trademarked page description language.
An acronym for "PostScript Printer Description."
PostScript
PPD
Print Task Quick Set
A feature of the printer driver that allows you to save the current printer
driver settings (for example: page orientation, two-sided printing, and paper
sources) for reuse.
printer driver
RAM
Software program that allows a computer to access printer features.
An acronym for "random access memory," a type of computer memory used
to store data that may change.
RARP
An acronym for "Reverse Address Resolution Protocol," a protocol that
enables a computer or peripheral to determine its own IP address.
raster image
render
An image composed of dots.
The process of outputting text or graphics.
An acronym for colors red, green, and blue.
RGB
ENWW
Glossary 227
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ROM
An acronym for "read-only memory," a type of computer memory used to
store data that should not be changed.
supplies
Materials used by the printer that are used up and must be replaced. Supply
items for the HP Color LaserJet 4610n printer are the four print cartridges,
the transfer belt, and the fuser.
TCP/IP
An internet protocol (developed by the U.S. Department of Defense) that has
become the global standard for communications.
toner
The fine black or colored powder that forms the image on the printed media.
transfer unit
The black plastic belt that transports the media inside the printer and
transfers the toner from the print cartridges onto the media.
tray
A receptacle for holding blank media.
xerographic paper
General term for paper intended for photocopy or laser printer use.
228 Glossary
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Index
Symbols/Numerics
configuring
alerts 122
control panel
A
buttons 24, 26
configuring 49
display 24
lights 24, 27
accessories
ordering 203
alerts
configuring 122
menus 28, 29
messages 130
overview 23, 24
problems 178
B
C
cables
ordering 204
D
clearable warnings
color
DIMMs (dual inline memory modules)
installing 194
adjusting 108
managing 108
matching 110
RGB 109
driver autoconfiguration
E
embedded Web server
envelopes
jams 174
environmental features
errors
sRGB 107
using 106
color options
configuring 50
color supply out
reporting 55
F
flash memory card
installing 197
font list
components
locating
configuration page
printing 102
printing 100
G
H
ENWW
Index 229
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HP Jetdirect print servers
installing 201
transparencies 85
type 5, 20
HP Web Jetadmin
weight 5, 20
memory
adding 97, 193
enabling 200
I
menu map
I/O (input/output)
configuring 63
menu 44
description 33
printing 100
menus
input trays
capacities 20
IP address
diagnostics 46
information 33
printing 35
displaying 50
J
resets 45
jam recovery
setting 56
jams
messages
envelopes 174
locations 158
recovery 158
error 129
status 129
warning 129
N
networks
AppleTalk 64
configuring 60
software 18
K
L
UNIX/Linux 64
Windows 63
language
changing 57
lights 27
P
paper handling
M
paper path test page
printing 127
personality
maintenance
agreements 211
media
envelopes 86
labels 86
setting 53
PIN (personal identification number)
PowerSave
letterhead 87
disabling 53
time 52
maximum size
ordering 204
preconfiguration
print cartridge
selecting 70
authentication 114
size 20
managing 114
230 Index
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non-HP 114
replacing 116
storing 115
specifications
acoustic 215
dimensions 213
electrical 214
print server card
installing 201
humidity 216
temperature 216
storing jobs
Printer
printer
accessories
connectivity
deleting 94
printing 94
driver
fonts
performance
personalities
storing 93
supplies
printer information pages
troubleshooting 127
printing
ordering 203
supplies low
reporting 55
booklets 90
private jobs
deleting 96
printing 95
supplies out
supplies status page
description 33
printing 101
R
RAM (random access memory)
recycling
T
troubleshooting
registration page
printing 127
checklist 125
jams 158
regulations
FCC 217
S
transparencies 173
safety statements
service
agreements 211
software
U
Update Now
usage page
applications 19
installing 12, 18
macintosh 12
networks 18
description 33
printing 101
utilities 19
special situations
W
warranty
product 207
wireless printing
Bluetooth 65
ENWW
Index 231
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232 Index
ENWW
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© 2005 Hewlett-Packard Development Company, L.P.
*Q7732-90902*
*Q7732-90902*
www.hp.com
Q7732-90902
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