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HotCup Operators’ Guide
Table of Contents
Specifications...................................................................................................................... 1
Location Preparation.................................................................................................................. 13
Electrical Power Requirements.................................................................................................. 13
Check the Power Outlet............................................................................................................. 13
Water Requirements.................................................................................................................. 14
Positioning the Merchandiser..................................................................................................... 14
Connecting Everything............................................................................................................... 15
Final Mechanical Preparation .................................................................................................... 16
Adjustments and Minor Maintenance......................................................................................... 30
Getting Around........................................................................................................................... 34
The Service Keypad................................................................................................................... 34
The Selection Switch Panel ....................................................................................................... 34
The Displays .............................................................................................................................. 35
The Function Keys..................................................................................................................... 35
Other Keys................................................................................................................................. 36
Control Panel Switches Explained............................................................................................. 36
Some Conventions..................................................................................................................... 38
The Supervisor Mode................................................................................................................. 38
Gain Access to the Supervisor Mode......................................................................................... 38
Enter a FreeVend Code............................................................................................................. 39
Lock or Unlock Mode or Payout Keys........................................................................................ 39
Set Printer or Dex Options.......................................................................................................... 40
Lock or Unlock Data Clearing Access........................................................................................ 40
Select Display Language ........................................................................................................... 40
Monetary Setup................................................................................................................. 41
Select Coin Mechanism and Options.......................................................................................... 41
Select Monetary Options............................................................................................................ 43
Select Card Reader and Options............................................................................................... 44
Payout Coins.............................................................................................................................. 45
Set Up Winner Mode.................................................................................................................. 45
Set Up the Mug Discount........................................................................................................... 46
Set the Printer Baud Rate.......................................................................................................... 46
Disable Selections in the Merchandiser..................................................................................... 47
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Table of Contents
HotCup Operators’ Guide
Hot Drink Setup ................................................................................................................ 49
Set Up Low Temperature Dispensing........................................................................................ 51
Set Up Low Power Settings ........................................................................................................ 52
Set the Brewer Rinse Time Interval ........................................................................................... 53
Clear Tank Errors and Fill the Tank........................................................................................... 54
Set Up the Cup Only Option ...................................................................................................... 56
Product Configuration ..................................................................................................... 58
Enter the Supervisor Code......................................................................................................... 62
Set the Machine to Vend a Large “D” Selection......................................................................... 62
Set Up Your Selection................................................................................................................ 62
Rinse the Brewer ....................................................................................................................... 66
Fill the Tank ............................................................................................................................... 66
PosiVend........................................................................................................................... 66
Set Up the PosiVend™ Anti-Jackpot Timer............................................................................... 67
View Number of Mug Vends ...................................................................................................... 67
View Cup Ring Cycles Related to PosiVend™.......................................................................... 68
View Times No Cup Was Detected After a Cup Ring Cycled.................................................... 68
View Home Switch Usage Related to PosiVend™ .................................................................... 68
View PosiVend™ Average Calibration Value ............................................................................ 69
Pricing ............................................................................................................................... 70
Set the Price For a Cup Only..................................................................................................... 70
Set One Price for All Regular Size Drinks.................................................................................. 71
Set One Price for All Large Size Drinks..................................................................................... 71
Time Setup........................................................................................................................ 72
Set the Day of the Week............................................................................................................ 72
Set the Date and Year ............................................................................................................... 72
Set Time-of-Day Discount Vending............................................................................................ 73
Set Time-of-Day Free Vending .................................................................................................. 73
Messages .......................................................................................................................... 75
Select a Stand-by Message....................................................................................................... 75
Select a FreeVend Message...................................................................................................... 76
The End of Message Character................................................................................................. 77
The Character Set...................................................................................................................... 78
Test the Display ......................................................................................................................... 79
Test the Cup Mechanism........................................................................................................... 79
Test the Whippers...................................................................................................................... 80
Test the Air Compressor............................................................................................................ 80
Test Various Sensors and Switches .......................................................................................... 81
Rinse All Mixing Bowls............................................................................................................... 81
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Table of Contents
View Discount Sales by Time Interval........................................................................................ 82
View Free Vends........................................................................................................................ 82
View Winners............................................................................................................................. 82
View Total Unpaid Vends........................................................................................................... 84
View Number of Test Vends ...................................................................................................... 84
View Sales Data By Price .......................................................................................................... 84
View Machine ID number........................................................................................................... 85
View Non-Resettable Sales and Vend Data .............................................................................. 85
View Total Paid Sales................................................................................................................ 86
View Card Reader Paid Sales ................................................................................................... 86
Clear All Resettable Data........................................................................................................... 87
Clear Paid Sales Data Only ....................................................................................................... 87
View Amount in Coin Box .......................................................................................................... 87
View Diagnostic Messages........................................................................................................ 88
Change Machine ID Number ..................................................................................................... 91
View the Water Tank Temperature............................................................................................ 91
View the Current Software Version Number.............................................................................. 91
View the Selection Machine Type.............................................................................................. 91
View the Selection Configuration............................................................................................... 92
Basics ........................................................................................................................................ 93
Introduction ................................................................................................................................ 93
Cleaning and Sanitizing -- What’s the Difference? .................................................................... 93
How Do I Sanitize? .................................................................................................................... 93
A Good Place to Start -- Your Sanitation Kit.............................................................................. 94
Sanitation Procedures................................................................................................................ 94
Overall Cleaning ...................................................................................................................... 100
Preventative Maintenance Cleaning ........................................................................................ 101
The Optional Printer.................................................................................................................. A-1
Modify Canister to Vend 12oz Cups ........................................................................................ D-1
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Table of Contents
HotCup Operators’ Guide
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HotCup Operators’ Guide
Specifications
Specifications
SPECIFICATIONS COMMON TO ALL MACHINES
DIMENSIONS
72" (183 cm) high
32" (81 cm) wide
28.5" (72 cm) deep
WEIGHT
475 lbs (215.5 kg)
WATER REQUIREMENTS Minimum: 20 psi (137.8 kPa)
Maximum: 80 psi (551.2 kPa)
AMBIENT
TEMPERATURE
Minimum: 41° F (5° C)
Maximum: 90° F (32° C)
OPERATING
ENVIRONMENT
For indoor use only
CUP CAPACITIES
(APPROXIMATE)
5 oz cups - 965
7 oz cups (squat) - 805
8.25 oz cups - 735
9 oz cups (squat) - 770
10 oz cups - 690
12 oz cups - 660
CANISTER CAPACITIES
(APPROXIMATE)
Fresh brew coffee - 13 lbs (Model 674 only)
Freeze dry coffee - 2 lbs
Fresh brew decaf - 9 lbs (Model 674 only)
Freeze dry decaf - 2 lbs
Tea (freeze dry) 1.5 lbs
Chocolate - 10 lbs
Soup (or sugar substitute) - 6.7 lbs (4 lbs)
Sugar - 11 lbs
Lightener - 4.5 lbs
PRODUCT OPTIONS
Model 674 Fresh Brew
Standard Configuration:
Fresh brew coffee (pre-ground)
Fresh brew OR freeze dry decaf
Freeze dry tea
Espresso, cappuccino, hot chocolate, and "cup only" selections
Optional Configurations:
Hot water selection
Soup selection
OR
Sugar substitute condiment
Model 676 Freeze Dried
Standard Configuration:
Freeze dry coffee
Freeze dry decaf
Freeze dry tea
Espresso, cappuccino, hot chocolate, and "cup only" selections
Optional Configurations:
Hot water selection
Soup selection
OR
Sugar substitute condiment
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Specifications
HotCup Operators’ Guide
SPECIFICATIONS COMMON TO ALL MACHINES (CONTINUED)
Automatic delivery door
Base grille kit (1 sided)
OPTIONS
Base grille kit (3 sided)
Coin box lock
Data printer kit
Debit card reader
Door striping kit
Everpure water filter kit
Cuno water filter kit
Hydro-Life water filter kit
Soup whipper kit
Flex Ace door lock and key
Van door lock and key
Free vend keyswitch
Snap-on ingredient canister extension sleeves (4" tall)
Sugar substitute
Ingredient rinse tray
Cup/mug electronic sensor (cup hold switch kit)
PosiVend
Hot water selection kit
Filter paper kit (2400 vends per roll) for brewer (Model 674 only)
Choice of ""Textured white"" or ""Textured gray"" paint for cabinet door
SPECIFICATIONS UNIQUE TO 115 VOLT MACHINES
115 Volts AC
60 Hertz
ELECTRICAL
12 Amps
Single phase
OPTIONS AND ACCESSORIES
MARS TRC-6000
COINTRON 3000
MARS TRC-6010XV (24 V)
Maka/Conlux Model USPX-004 (24 V)
Coin Acceptors Model 9302-LF (24 V)
COIN MECHANISM
BILL VALIDATORS
MARS VFM1 pulse
MARS VFM3 serial
MAKA pulse
COINCO
MDB
SPECIFICATIONS UNIQUE TO 220 - 240 VOLT MACHINES
220 - 240 Volts AC
50 Hertz
ELECTRICAL
10 Amps
2 kW
Single phase
OPTIONS AND ACCESSORIES
Executive coin mechanism interface
COIN MECHANISM
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HotCup Operators’ Guide
Major Parts
Major Parts
The diagrams on the following pages will acquaint you with the major parts of the HotCup
merchandiser. For more detailed information, please consult your PARTS MANUAL. If you do not
have a PARTS MANUAL, contact National Vendors Parts Department.
POINT OF
PURCHASE
PHOTO
EXTERIOR
DOOR
ASSEMBLY
˜
˜
CRANE NATIONAL VENDORS
MENU
ASSEMBLY
LOCK
FRONT OF MERCHANDISER
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Major Parts
HotCup Operators’ Guide
CUP MECHANISM
TURRET ASSEMBLY
AND MOTOR AND PCB
ASSEMBLY
DELIVERY DOOR
LOCK BAR
ASSEMBLY
636p0048
FRONT VIEW OF MERCHANDISER
INTERIOR VIEW OF MERCHANDISER DOOR
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HotCup Operators’ Guide
Major Parts
MERCHANDISER CABINET INTERIOR
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Major Parts
HotCup Operators’ Guide
MAIN
CONTROLLER
PCB ASSEMBLY
INTERFACE
BOARD
EXHAUST
FAN
BRACKET
ASSEMBLY
I
O
OVERFLOW
SWITCH
ASSEMBLY
POWER
PANEL
ASSEMBLY
OPTIONAL INFRARED
CUP/MUG SENSOR
OR
636P0047
Posi-Vend
MERCHANDISER CABINET INTERIOR
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HotCup Operators’ Guide
Controls and Indicators
Controls and Indicators
Power Panel. You may have one of three power panels, depending upon where you live. The
controls are fundamentally the same, however.
Circuit Breakers. Circuit breakers protect the merchandiser against failures in the power supply or
any of the electrical components. If a circuit breaker trips and cannot be reset, consult your
troubleshooting manual.
Back Side of U.S./ Canada Power Control Panel. The circuit board mounted on the rear of the
U.S. and Canadian power control panel is a dc power supply for the coin mechanism. A fuse
protects the board circuitry in the event of a coin mechanism solenoid failure. If the coin mechanism
is not working, check this fuse. If the fuse is blown, a bad coin mechanism solenoid could be at fault.
Main Power Switch. This is the main ON/OFF switch for the merchandiser.
WARNING
To protect against electrical shocks and possible damage to the
machine, turn this switch OFF when performing any maintenance
on the merchandiser.
I
MAIN
POWER
SWITCH
LABEL
O
ELECTRONICS
BREAKER
626P0005
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Controls and Indicators
HotCup Operators’ Guide
MAIN
POWER
SWITCH
ON
OFF
LABEL
MAIN
CIRCUIT
BREAKER
LOW VOLTAGE
CIRCUIT BREAKER
POWER CONTROL PANEL (U.S./CANADA)
TOP
AGC 1
FUSE
1 AMP
DC POWER
SUPPLY PCB
FOR 110V COIN MECH
BACK SIDE OF U.S./CANADA POWER CONTROL PANEL
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HotCup Operators’ Guide
Controls and Indicators
ON
MAIN POWER
OFF
SWITCH
LABEL
ELECTRONICS
CIRCUIT BREAKER
MOUNTING STUDS
FOR MEXICO ONLY
POWER CONTROL PANEL
(U.K./ MEXICO)
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Controls and Indicators
HotCup Operators’ Guide
MAIN CONTROLLER
PCB ASSEMBLY
LED1 LED2
POWER ON
(LED 1)
FLASHING
HEARTBEAT
(LED 2)
MAIN CONTROLLER DISPLAY
Main Controller PCB Display. This display consists of two light emitting diodes (LED) mounted on
the controller PCB.
When lit, this red LED indicates electrical power is applied to the controller
PCB.
POWER ON
(LED 1)
When flashing, this red LED indicates that the controller PCB is active, and
the software is operating.
HEARTBEAT
(LED 2)
NORMAL CONDITIONS:
When the merchandiser is operating normally, you should see a
steady red POWER ON indicator. The red HEARTBEAT indicator
ERROR CONDITIONS:
If an error is present, the red HEARTBEAT indicator will flash
with an unbalanced on/off pattern (on longer than it is off). The
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HotCup Operators’ Guide
Controls and Indicators
HIGH VOLTAGE
INTERLOCK
SWITCH
LOW VOLTAGE
DOOR SWITCH
MESSAGE
DISPLAY
SERVICE
KEYPAD
FREE VEND
KEYSWITCH
(OPTIONAL)
CABINET
INSTRUCTION
PLATE
LETTERS
A-H,J
SELECTION
SWITCH
NUMERALS
1-9, *,0, #
BILL
ACCEPTOR
(OPTIONAL)
MONETARY
PANEL
COIN
RETURN
BUTTON
COIN
INSERT
MONETARY PANEL
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Controls and Indicators
HotCup Operators’ Guide
High Voltage Interlock Switch (U.S./ Canada). When the cabinet door is open, this switch turns off
the optional fan and bean light (if equipped), and turns on the service light.
High Voltage Interlock Switch (International). When the cabinet door is open, this switch turns off
all high voltage to the cabinet. Pulling the switch out restores high voltage for maintenance
purposes.
Low Voltage Door Switch. Informs the controller software of the main door open or closed status.
Message Display. This is how the merchandiser communicates with the outside world. Customers
can see messages about how much money they have put into the merchandiser. The message
display also tells customers when a selection is sold out and when vending is free, inhibited, or
discounted. The message display shows you what you are doing when you program the
merchandiser, and can show you what is wrong if there is a failure.
Free Vend Keyswitch. This allows someone (other than maintenance people) to set the
merchandiser to free vend without opening the door.
Selection Switch Panel. The customer uses these switches to make selections. Also,
maintenance people may use this switch panel during programming and other support modes.
Coin Return Button. Pressing this button returns any coins that have been paid into the
merchandiser prior to a vend.
Bill Acceptor (Optional). Accepts bills in various denominations, depending upon the type of bill
validator, and how the machine is configured.
Service Keypad. The service keypad is located at the top of the monetary panel. It gives service
personnel the means to program, retrieve data from, and view diagnostic information about, the
merchandiser.
SERVICE KEYPAD
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HotCup Operators’ Guide
Initial Setup
Initial Setup
I.
LOCATION PREPARATION
After your machine is unpacked and placed near its permanent location, you need to make sure you
have the proper electrical and water service.
ELECTRICAL POWER REQUIREMENTS
This merchandiser needs electrical power as shown in the following table.
NOTE:
Each merchandiser should have its own electrical circuit.
POWER REQUIREMENTS
Country
Canada
Volts
Frequency
(Hz)
Current
(Amps)
115
230
230
60
50
50
15
10
10
France
Germany
United
Kingdom
230
115
50
60
10
15
United States
CHECK THE POWER OUTLET
This merchandiser is supplied with a service cord for the country of use and is terminated in a
grounding type plug. The wall receptacle used for this merchandiser must be properly polarized,
grounded, and of the correct voltage. Operating the merchandiser from a source of low voltage will
VOID YOUR WARRANTY. Each merchandiser should have its own electrical circuit and that circuit
should be protected with a circuit breaker or fuse conforming to local regulations.
Voltage Check - Place the leads of a voltmeter across the LINE (LIVE) and NEUTRAL
terminals of the wall receptacle. The voltmeter should indicate 110-130 volts ac for 120 volt,
60 Hz locations, or 220-240 volts ac for 230 volt, 50 Hz locations.
Polarity Check - Place the leads of a voltmeter across the LINE (LIVE) and GROUND
terminals of the wall receptacle. The voltmeter should indicate 110-130 volts ac for 120 volt,
60 Hz locations, or 220-240 volts ac for 230 volt, 50 Hz locations.
Noise Potential Check - Place the leads of a voltmeter across the NEUTRAL and GROUND
terminals of the wall receptacle. The voltmeter should indicate 0 volts ac. A measurement
greater than 1.5-2.0 volts ac could result in problems for the merchandiser's electronic
circuitry caused by electrical noise.
Any deviation from these requirements could result in unreliable performance from your
merchandiser.
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Initial Setup
HotCup Operators’ Guide
WATER REQUIREMENTS
The best type of water for coffee brewing is normal hard (tap) water. If your location has chemically
softened water, you should do one of the following things:
•
•
Have a non-softened supply line run to the merchandiser
Contact your local water filter supplier for information and suggestions
Well water can also be used in the HotCup Machine. However, you should have it checked
for levels of carbonates and alkalies. Contact your water filter supplier if these values are
relatively high.
What is the Water Pressure at Your Location?
•
•
It should be no less than:
And no more than:
10 psi ( 69.0 KPa) at 1/2 gallon/minute
80 psi (522.0 KPa) at 1/2 gallon/minute
If you're not sure about the pressure and flow rate, check with your water company.
What to do With the Water Supply Line:
•
•
Locate the supply line at the rear of your merchandiser.
Equip the line with a shut-off valve.
Flush the water supply line before connecting it to the merchandiser. A minimum of five gallons is
usually required before connecting the merchandiser to the supply line. DO NOT flush the
merchandiser water system. If you do, you might introduce water line contaminants into the
merchandiser.
II. POSITIONING THE MERCHANDISER
You can position this merchandiser anywhere in a bank of machines. It can even be placed on the
end flush against a side wall. Be sure you leave enough room in front of the merchandiser for the
door to move freely.
BE SURE THE REAR OF THE MERCHANDISER IS AT LEAST 6"
AWAY FROM THE WALL. THIS WILL ALLOW WARM, MOIST AIR
TO BE VENTED OUT OF THE MACHINE'S INTERIOR.
WARNING:
THIS MACHINE IS ONLY RATED FOR INSTALLATION IN AN
INDOOR LOCATION.
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HotCup Operators’ Guide
Initial Setup
III. CONNECTING EVERYTHING
1. Connect the Merchandiser to the Water Supply:
a. You will need the following:
•A coil of copper tubing with outside diameter of 3/8 inch (9.5 mm) or greater. The
appropriate plastic tubing may be substituted. The tubing must be long enough to reach
from the water source to your machine with enough left over to form a loop about 2 feet
(60 cm) in diameter. This will allow you to move the machine without straining the water
line.
•A 3/8 inch (9.5 mm) flare fitting.
b. Connect the merchandiser to your water supply.
2. Connect the Merchandiser to the Electrical Power Supply:
Power inside the merchandiser is controlled by the main power switch, located on the power panel.
a. Make sure the main power switch is OFF.
b. Connect the merchandiser’s power cord to your wall outlet.
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Initial Setup
HotCup Operators’ Guide
IV. FINAL MECHANICAL PREPARATION
1. Level the Merchandiser:
a. Place a spirit level on the top front edge of the cabinet with the door fully closed. Adjust the
front legs only until the cabinet is reasonably level.
b. Hold the door open about 4 inches.
WARNING:
HAVE AN ASSISTANT HOLD THE MERCHANDISER WHILE YOU
ADJUST THE LEG LEVELERS.
c. Adjust the back legs so that the back leg leveler on the hinge side is off the floor just enough
so a piece of paper can slide under it with only a bit of resistance.
d. For proper weight distribution on all four legs, raise the back leg on the hinge side by
unscrewing the leveler 1½ turns.
NOTE
You may need to use pliers or channel locks to loosen the leg
levelers.
SPIRIT LEVEL
FRONT
LEG
LEFT REAR
LEG
LEG
LEVELER
1-1/2 TURNS
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HotCup Operators’ Guide
Initial Setup
2. Mount the Base Plate:
WARNING
DO NOT MOVE THE CABINET WHILE HEX HEAD SCREWS AND/
OR CARRIAGE BOLTS ARE LOOSENED. THE CABINET WOULD
BECOME UNSTABLE AND LIKELY TO TIP AND CAUSE INJURY.
a. Remove the pail(s) from the inside of the merchandiser.
b. Remove the floor liner from the inside of the merchandiser.
c. Remove the two caps as shown.
d. Loosen the left leg assembly carriage bolts and nuts to allow mounting a base plate bracket.
e. Secure one of the base plate brackets to the leg assembly using the two carriage bolts.
Tighten the carriage bolts and nuts.
f. Loosen the right leg assembly hex head screws to allow mounting the other base plate
bracket.
g. Secure the other base plate bracket to the right leg assembly using the two hex head screws.
Tighten the hex head screws.
h. Insert the short arms of the slides into the hinged tabs of the base plate. Position the slide so
the notch near the short arm is on the bottom side.
i. Insert the long arms of the slides into the base plate brackets.
j. Insert and secure a cotter pin through the hole in the back of each of the slides.
k. Push the base plate toward the merchandiser cabinet. The front tabs of the base plate
brackets should seat in the notches in the long arms of the slides.
l. Replace the caps, liner, and pail(s) removed previously.
CAPS
SLIDE - L.H.
BASE PLATE BRACKET
COTTER PIN
BASE PLATE
ASSEMBLY
SLIDE - R.H.
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Initial Setup
HotCup Operators’ Guide
3. Install the Water Filter Cartridge:
IF YOUR MERCHANDISER HAS THE WATER FILTER OPTION, IT
CANNOT BE OPERATED WITHOUT A PROPERLY INSTALLED
WATER FILTER CARTRIDGE. If you do not have the water filter
option, continue with "Fill the Tank".
CUNO BRAND ...
CUNO FILTER
HEAD ASSEMBLY
FILTER
LOCKING
TAB
GROOVE
TO INSTALL
THE FILTER:
1. INSERT NEW FILTER,
ROTATE COUNTER-
CLOCKWISE UNTIL
FILTER LOCKING TAB
SNAPS INTO GROOVE
AS SHOWN.
TO REMOVE FILTER:
1. CLOSE THE WATER SHUT 2. LIFT THE FILTER
-OFF VALVE BY TURNING
THE KNOB TO THE
HORIZONTAL POSITION
AS SHOWN.
LOCKING TAB,
ROTATE FILTER
CLOCKWISE AND
PULL DOWN AS
SHOWN.
FILTER
LOCKING
TAB
WATER
SHUT-OFF
KNOB
CUNO
FILTER
Note:
Check the water filter installation record. There is a place to write
the vend number on the cartridge. The cartridge is effective for a
maximum of 64,000 7 oz. vends, 56,000 8 oz. vends, 50,000 9 oz.
vends, or 37,000 12 oz. vends. Local conditions may require
more frequent replacement.
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HotCup Operators’ Guide
Initial Setup
EVERPURE BRAND...
NOTE
Check the water filter installation record. There is a place to write
the vend number on the cartridge. The cartridge is effective for a
maximum of 26,000 7 oz. vends, 22,000 8 oz. vends, 20,000 9 oz.
vends, or 15,000 12 oz. vends. Local conditions may require
more frequent replacement.
a. GPL recommends that you do the following procedure the first time you fill the tank in your
EuroDrink merchandiser:
b. Remove the small inner "O" ring from the filter cartridge.
c. Install the filter cartridge.
d. Turn on the water at its source, and perform the tank filling procedure.
e. Turn off the water at its source, remove the filter cartridge, and replace the "O" ring.
f. Install the filter cartridge.
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Initial Setup
HotCup Operators’ Guide
HYDROLIFE BRAND
INSTALLATION:
a. Place the filter inside the canister. Be sure the o-ring is seated in the canister just below the
threads.
b. Screw the canister and filter assembly onto the filter head until it comes to a stop.
c. Open the water valve on the inlet line by rotating the handle to the vertical position as shown.
REMOVAL:
a. Close the valve on the inlet line by rotating the handle into the horizontal position as shown.
c. Unscrew the filter and canister assembly from the filter head. Remove the filter from the
canister.
OPEN
POSITION
HYDROLIFE
FILTER HEAD
VALVE
O-RING
FILTER
OPEN
POSITION
CLOSED
POSITION
INSTALL
REMOVE
CANISTER
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HotCup Operators’ Guide
Initial Setup
4. Load the Optional Filter Paper:
a. Turn the fastener 1/4 turn counterclockwise and remove the filter paper cover.
b. Insert filter paper in the filter paper housing as shown.
c. Feed the paper out of the housing as shown by the arrows molded into the back wall of the filter paper
housing
d. Lift up the limit switch and feed the paper past it as shown. Release the limit switch.
e. Replace the cover..
f. Refer to routing label on filter paper cover. Feed paper under paper guide shaft and over rounded edge
of stainless steel brackets as shown.
g. Lift and rotate the idler roller assembly up.
h. Route the paper under the brewer cylinder and the idler rollers.
i. Release the idler roller assembly, capturing the filter paper.
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Initial Setup
HotCup Operators’ Guide
j. Route the paper into the grounds bucket
k. Place the main power switch in the ON position.
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HotCup Operators’ Guide
Initial Setup
l. Test the brewer to be sure the paper feeds properly: On the service keypad, press
,
then press
i. Press
until the display shows BREW TEST.
to test each brewer position:
WARNING
Keep away from the brewer mechanism while it is operating.
Coming into contact with moving parts could injure you.
BREW 'R BREW The brewer is in the clamp position.
BREW 'R HOMe The brewer is in the open position.
ii. Make sure the filter paper feeds properly without jamming.
iii. Replace the cup station and grounds bucket.
5. Install the Optional Coin Box Lock
LOCK BAR
a. Install the lock cylinder, washer, and nut in the
order shown.
SCREW
NUT
LOCK
CYLINDER
WASHER
b. Tighten the nut.
c. Install the lock bar as shown, and secure with
the screw.
6. Set Up and Load the Coin Mechanism
Standard Coin Mechanism
626P0011
Setting the Quarter Switch. If your coin
mechanism is not a MARS TRC 6000, skip this
procedure and begin LOADING THE COIN
MECHANISM.
a. Flip down the front of the coin mechanism as
shown, and set the quarter switch.
Load the Coin Mechanism.
a. Open the cabinet door and the monetary door.
b. Insert coins into their respective tubes until each tube has been filled.
c. Inspect the tubes for shingled coins and correct if necessary.
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Initial Setup
HotCup Operators’ Guide
MDB Coin Mechanism
Install the coin mechanism as follows:
WARNING
Make sure the main power switch is turned OFF before
you work on the merchandiser. Failure to do so
could result in death or injury.
a. Turn OFF the main power switch. Refer to the instructions provided with the coin mechanism
and remove the coin validator assembly.
b. Loosen the coin mechanism mounting screws on the merchandiser so they stand off about 1/
8" (0.3 cm).
c. Position the coin mechanism so the three keyed holes fit over the mounting screws. Pull
down on the coin mechanism to seat the screws in the keyways.
d. Tighten the mounting screws and reinstall the coin validator assembly.
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Initial Setup
e. The following figure shows a coin mechanism, bill validator, and card reader connected to
one another via an MDB. Some monetary configurations may not include all of these
devices. Connect your coin mechanism as shown:
f. Turn ON the main power switch. Select MDB mech in the SELECT COIN MECHANISM AND
OPTIONS procedure on page 2-11. Press
until the standby message is displayed,
then press
. Insert enough coins through the coin slot into the coin tubes to more than
cover the empty sensor. Insert coins one at a time and ensure they lay flat in the tubes. The
amount of coins you insert is internally recorded.
g. Payout about 6 coins to ensure proper loading.
h. Finish inserting coins through the coin slot to fill all the tubes with coins.
i. Visually check the coin tubes to make sure coins are not shingled.
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Initial Setup
HotCup Operators’ Guide
7. Fill the Tank:
a. Make sure the main power switch is ON.
b. Turn on the water at its source.
c. On the service keypad, press
, then press
until the display shows TANK.FILL.
d. Press
. You should hear water running into the tank, and the display will show
FILLING. The water will run until either the tank is full or 12 minutes go by, whichever
happens first.
NOTE
The inlet water valve only stays open for 12 minutes at a time.
This is a safety feature to prevent water from running into a leaky
system and making a mess. It is possible for your tank to take
longer than 12 minutes to fill if your location has low water
pressure. To be on the safe side, check for leaks if the water runs
a long time. If you find none, everything is normal; you just have
low water pressure.
e. When you hear the water stop running, repeat steps 3 and 4. Under normal circumstances,
nothing will happen. If water starts running and the display shows FILLING again, your
pressure is low and it is just taking a long time to fill the tank. Repeat this step if necessary to
be sure your water tank is full.
8. Fill the Canisters:
Open the lid as shown, and carefully pour the appropriate product into the canister. Repeat for
all canisters in the machine.
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HotCup Operators’ Guide
Initial Setup
9. Load Cups:
CAUTION
Use only cups which have been designed for use in a hot
beverage vending machine.
a. Support the cup mechanism in the upright position.
b. Push the latch forward to release the cup mechanism. Continue to support the cup
mechanism while you lower it into the loading position.
c. Remove the turret cover.
OBSERVE PROPER HYGIENE - DO NOT TOUCH THE CUPS!
d. Open the bottom of the wrapper on a stack of cups.
e. Insert the wrapped cups into the turret and pull the wrapper out.
DO NOT FILL CUPS ABOVE THE LEVEL MARKED ON THE
OUTSIDE OF THE CUP TURRETS OR ABOVE THE “FILL LINE”
LABEL INSIDE EACH TURRET, OR MOTOR JAMS WILL OCCUR.
USE ONLY THE SAME SIZE AND BRAND OF HOT DRINK CUPS IN
EACH TURRET; DO NOT INTERMIX!
f. Replace the turret cover afrter the turrets have been loaded.
g. Be sure the cup mechanism is locked into the upright position.
10. Cup Size(s):
a. Make sure the cup sizes you select agree with the cups you have actually loaded during
setup.
b. Press
, the display shows X OZ Y. “X” is the currently selected drink size for the cups
in turret 2 (normally large cups), “Y” is the currently selected drink size for the cups in turret 1.
(Normally regular cups).
c. Press
to change the #1 cup ring size; press
to change the #2 cup ring size.
d. Any changes made to the cup sizes must be “locked in”. There are two ways to do this:
i. If you are keeping some cup sizes the same, or putting the cups in different cup rings,
press and hold
. The display momentarily shows CLEARING, two beeps sound,
then shows FINISHED. This will reassign the old throw times to the new cup ring, if
possible.
ii. If you are loading all different size cups, or want to load all new default times, press and
hold
FINISHED. This will reload the factory default times you have established.
e. CONTINUE.
. The display momentarily shows CLEARING, two beeps sound, then shows
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Initial Setup
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11. Test the Machine:
Your HotCup merchandiser is now ready to vend coffee, just as soon as the water in the tank
reaches its operating temperature. Press
, and a reading of the tank temperature is
displayed. When the display shows 94° C (202° F), it is ready for vending.
a. Close the door, make a selection, and enjoy your cup of coffee!
b. You will now need to do the following before your machine is ready to start earning money:
•Set prices
•Set up the menu
•Establish time of day vending periods (if desired)
•Customize the drink recipes (if desired)
•Set up custom messages (if desired)
Refer to the Programming section for details on these and other procedures.
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HotCup Operators’ Guide
Initial Setup
12. PosiVend:™
PosiVend™ensures that a cup is always available in the cup station before any money is collected or
product delivered. The sensing system is a beam of infra-red light across the cup station which is
broken by the cup when it falls into position.
The PosiVend™ software monitors the cup station sensor during the time the cup ring is cycled and
for three seconds afterward. If a cup is not detected, the soft-ware will first determine if a second cup
ring with the same size cups exists and will then try to drop a cup from the second ring. If the second
ring also fails to drop a cup or is not usable, the software will repeat the attempt from the first cup ring
to attempt to clear any jams in the cup delivery area. Each ring will be tried up to two times. If a cup
is still not detected by the infrared sensor then several things happen:
•
Any ring that failed twice in a row is placed temporarily out-of-service for a length of time that
is determined by the user,
•
•
The customer’s credit is either restored for another vend attempt or is returned automatically,
Three beeps are sounded and the message SELECT ANOTHER SIZE is flashed if another
size cup ring is available, or the message INSERT MUG is flashed in the event that no other
cups are available. The customer may always get his money back by pressing the coin
return button.
Insert mug is the default message.
You may customize this message if desired.
Special rules exist to protect both the customer and the operator from loss. First and foremost, the
customer is protected because no drink is spoiled nor money lost because a cup fails to fall to the
cup station. The customer is given every chance to get his original choice of cup size by trying at
least twice per ring to eject a cup. If two rings are available with the same cup size, the system will
alternately try to vend a cup from each ring until the cup is delivered or both rings are placed out-of-
service.
The operator is protected by the anti-jackpot program of the system. It is con-ceivable that a
customer could prevent cups from reaching the sensing area of the cup station in order to steal the
cups and then get his or her money back for the vend. Under the PosiVend™ Anti-Jackpot system,
the operator can lose no more than two cups in a row per ring. Then that ring is temporarily placed
out-of-ser-vice both to protect the customer and to discourage theft. The amount of time that the cup
ring is out-of-service is programmable from 0 to 99 minutes. After the time has elapsed, the cup ring
will return to service but the count of the two failures is kept. If the previous problem was theft, then
the next vend attempt from that ring will be successful and the count of the two previous failures will
be erased. If the problem is an actual system failure, then the third failure will permanently place that
cup ring out of service until a service technician visits the machine.
Alternate cup vends and mug vends still work as before. If a cup ring is out of service due to
PosiVend™ the alternate vend will only be from a selected large cup to a small cup at the small cup
price. An induced PosiVend™ failure cannot cause an alternate vend from a selected small cup to a
large cup at the small cup price. This protects the operator from customers trying to get large cup
drinks at a small cup price. (PosiVend™ will not automatically switch to a different cup size in mid-
vend because it cannot be ensured that correct change will be returned for the new price.)
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Initial Setup
HotCup Operators’ Guide
V. ADJUSTMENTS AND MINOR MAINTENANCE
1. Empty the Bill Stacker
2. Adjust the Water Valves
Water valves do not usually require adjustment, but in some cases adequate water volume cannot
absolutely necessary, adjust the valves in conjunction with setting the factory default timers during
the Product Configuration programming mode.
a. Using a slotted screwdriver, turn the adjustment screw clockwise to decrease the water flow
rate.
b. Turn the adjustment screw counterclockwise to increase the water flow rate.
WATER
WATER
TANK
6
+
-
6
5
4
3
2
1
WATER
VALVE
WATER VALVE
ADJUSTMENT
SCREW
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HotCup Operators’ Guide
Initial Setup
3. Install Canisters.
a. Place the canister in position as shown.
b. Engage the pins on the motor shaft with the slots in the canister coupler.
c. Fit tabs on canister into the slots on the canister shelf.
d. To ensure canister is correctly engaged with the rear mounting bracket, gently push down on
the front edge of the canister lid.
PINS ON MMOTOR
SHAFT MUSST ENGAGE
SLOTS IN CCANISTER
COUPLER
FILL
CANISTER
CANISTER
SHELF
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Initial Setup
HotCup Operators’ Guide
4. Adjust the Cup Mechanism.
a. Place seven cups in the cup ring.
b. Observe the clearance as shown in view B.
c. If necessary adjust by first loosening the adjustment arm screw (view A).
d. Move adjustment arm until correct clearance is achieved.
e. Hold adjustment arm in place and tighten adjustment arm screw.
ADJUSTMENT
ARM
View A
LOOSEN SCREW
MOVE ARM
CUP
CAM
CUP
CAM
CORRECT
ADJUSTMENT
View B
This side is snug
against cam
This clearance is just
large enough to allow
cup ejection
ADJUSTED
TOO TIGHT
ADJUSTED
TOO LOOSE
316P0118
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HotCup Operators’ Guide
Initial Setup
5. Set Up the Menu Assembly.
a. From the inside of the door, remove screws as indicated in the figure below.
b. Remove the menu board. If it is still held too tightly, repeat step 2.
c. Set up the menu board as desired and reinstall it in the reverse order of disassembly.
REMOVE
THESE
SCREWS
674p0005
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Programming The HotCup
HotCup Operators’ Guide
Programming The HotCup
I.
GETTING AROUND
Getting around the HotCup software is pretty easy once you know the features that are available to
you, and how to use them. The three main parts you will use are the SERVICE KEYPAD, the
SELECTION SWITCH PANEL, and the DISPLAY.
II. THE SERVICE KEYPAD
For most of your programming jobs, you will be using
the service keypad conveniently located on the
monetary panel. The service keypad has 16 keys. The
three columns on the left are the mode keys. The right
hand column contains the movement keys.
III. THE SELECTION SWITCH PANEL
The selection switch panel is also located on the monetary panel.
A B C
Unlike the service keypad, it is accessible when the cabinet door is
closed. These are the keys the customer will use to make selections.
You can also use these keys during programming procedures.
D E F
G
J
H
X Y Z
636P0044
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HotCup Operators’ Guide
Programming The HotCup
IV. THE DISPLAYS
The 10-character display performs two functions, and is referred to in this book as "the display":
1. It shows the customer's selection and how much credit is in the machine, as well as the ready,
service, and time of day messages.
2. It provides information and feedback to the service person during maintenance.
DISPL
V. THE FUNCTION KEYS
The FUNCTION keys on the service keypad can be used for up to three things:
THE PRIMARY PURPOSE
This is the main job of the
key. From the standby
message, it will allow you to
enter a programming mode.
In this example, you can
view stored sales.
THE NUMBER
You might be asked to
enter a numerical value.
You can do this in two
ways: pressing this key
is the same as pressing
the "5" on the selection
switch panel.
THE SECONDARY
PURPOSE
This is the key's "second
job". This key can be used
to delete a character when
you are editing custom
messages.
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Programming The HotCup
HotCup Operators’ Guide
VI. OTHER KEYS
The MOVEMENT keys on the control panel let you move inside a mode, and back and forth between
modes. To see how these keys let you move around, study the flow diagram on the next page.
The up and down arrow keys are your "legs", which let you move up and down the list of
tasks. These keys are what let you continue from one step to the next in programming
procedures.
This is your "activate" or "choose" key. It "opens a door" to additional information and lets
you begin a programming task once you are inside of a mode. Sometimes, it is used as a
toggle switch to show you your choices during a programming task.
This is your "end" key. Pressing it one or more times will move you back to the start of the
mode, or all the way back to the standby message.
This key lets you start an action, such as a test.
VII. CONTROL PANEL SWITCHES EXPLAINED
Press this button to put your machine into the Price Setting mode. You can see maximum
and minimum machine prices, and change prices for entire machine or individual
selection.
Press this button to set up how the Free Vend mode will operate.
Press this button to view the water tank temperature, software version number, machine
and accessory configuration, and active selection status.
Press this button to:
•
•
•
Select display language
Select coin mechanism and options
Select bill validator and options
•
•
•
Select card reader and options
Select monetary options
Set winner feature
Press this button to:
•
•
•
View total sales and vends by whole machine, selection, or drink size
Clear resettable data
View or set machine
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HotCup Operators’ Guide
Programming The HotCup
Press this button to:
•
•
Download data into your portable data collection device (PDCD), OR
Set printer baud rate, depending upon which device you are using
Press this button to:
•
•
Set machine type configuration
Set which selections are active
•
•
Set up blended selections
Set up cup sizes
Press this button to:
•
Set up time of day intervals for
inhibit, freevend, and discount
vending
Edit messages
Set message scrolling speed
•
•
•
Set time of day
Set day, month, year
Select display messages
•
•
•
•
Press this button to pay one or more coins from the coin mechanism.
Allows you to see any fault or condition that has placed the machine out of service
Press this button to:
•
•
Perform test vends
Test machine functions
•
•
Test displays
Fill the water tank
Press this button to:
•
•
Enter the SUPERVISOR mode
Change the SUPERVISOR access
code
•
Lock and unlock access to
functions
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Programming Procedures
HotCup Operators’ Guide
Programming Procedures
SOME CONVENTIONS
The pages that follow contain all the programming procedures for the HotCup. If you need to do a
specific task, you can find it immediately by using the Programming Index. Most of the procedures
have things in common, and here is a short guide to help you through these conventional
presentations:
•
All programming procedures assume that you are starting with the standby message showing
in the display. If not, just press until you get there.
Each programming procedure is highlighted by a pointing hand:
To exit a mode (CONTINUE) at any time, press . Sometimes you may have to press
•
•
so it will stand out.
the key more than once in order to exit all the way to the standby message.
Text that looks like this:DISPLAY represents what you will see in the display on the
monetary panel.
•
•
Definitions and helpful information will appear in shadow boxes: HELPFUL HINT
THE SUPERVISOR MODE
The supervisor is allowed to do things that a normal user cannot, like controlling access to certain
modes. The supervisor can lock out any of the programming modes to anyone who does not have
the right "key". Once a supervisor enters the proper code, he or she will be able to:
•
•
•
•
•
•
Change the supervisor access code
Lock out any or all of the service keypad modes
Select whether price lines are used
Set whether data is cleared after being downloaded into a portable data collection device
Grant or deny access to data items during DATA RECALL
Modify the machine configuration
GAIN ACCESS TO THE SUPERVISOR MODE
a. Press
. The display shows: ENTER CODE. You must enter the four-digit supervisor
code within 6 seconds to gain access.
NOTE
A new machine has a factory-set supervisor code of 0000.
b. When you have entered the right code, you will hear two beeps and see UNLOCKED in the
display.
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HotCup Operators’ Guide
Programming Procedures
ENTER A NEW SUPERVISOR CODE
b. Press , then until the display shows SUPER XXXX. The X's represent the
current supervisor code. Use the number keys to enter a new code.
IMPORTANT!
If you enter a new code, be sure to keep a written record of it.
There is no other way to access the SUPERVISOR mode.
c. CONTINUE.
ENTER A FREEVEND CODE
b. Press
until the display shows FREE XXXX.
The X's represent the current freevend code. Use the number keys to enter a new code. If
the code is anything other than "0000", it must be entered after the key lock is turned in order
to enable free vends.
c. CONTINUE
LOCK OR UNLOCK MODE OR PAYOUT KEYS
b. Press
until the display shows either X. LOCKED or X. UNLOCKED. "X" refers to
the number or character shown on the mode or payout key in question (1 through 9, # and *).
To see if a key is locked or unlocked, press that key.
c. Press to change between locked and unlocked. When anyone other than the supervisor
tries to enter a locked mode, the display shows LOCKED.
NOTE
The following mode keys cannot be locked out:
d. CONTINUE.
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Programming Procedures
HotCup Operators’ Guide
SET PRINTER OR DEX OPTIONS
b. Press until the display shows:
PRINTER means that data will be sent directly to a printer,
OR
DEX ONLY means that data remains in memory after it is downloaded into a portable data
collection device (PDCD),
OR
DEX +CLR means that resettable data is cleared after it is downloaded into a PDCD.
c. Press
to change between the three choices.
d. CONTINUE.
LOCK OR UNLOCK DATA CLEARING ACCESS
b. Press
#. UNLOCKED. LOCKED means that non-supervisors cannot clear resettable machine
sales and vend data from the key.
until the display shows either #. LOCKED or
c. Press
to switch between #. LOCKED and #. UNLOCKED.
NOTE
The supervisor can clear data regardless of this setting, provided
the supervisor code was correctly entered first.
d. CONTINUE
SELECT DISPLAY LANGUAGE
a. Press
. The current LANGUAGE is shown in the display. Press
to choose the
desired language. Your choices are: ENGLISH, DEUTSCH, FRANCAIS, ESPANOL,
PORTUGUESE, SWEDISH, or NEDERLANDS.
b. CONTINUE.
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HotCup Operators’ Guide
Monetary Setup
Monetary Setup
SELECT COIN MECHANISM AND OPTIONS
a. Press
, then press
until the current COIN MECHANISM is shown in the display.
b. Press
to choose the desired coin mechanism. Your choices are: DUMB MECH,
MDB MECH, EXEC MECH, or NO MECH
NOTE
If you selected EXEC MECH you can exit the function.
c. Press
until the display shows CHANGE X.XX.
Coins and bills which are less than or equal to this value will be returned without a purchase
being made.
Examples:
CHANGE 0.00 Forced vend; NO change returned without a purchase.
CHANGE .25 Nickels, dimes, and quarters returned without purchase.
CHANGE 1.00 $1 bills and SBAs will be returned as change without purchase. Nickels,
dimes, and quarters are also returned.
d. Press
until the display shows: LOW.MSG X.XX. The display will show USE
EXACT CHANGE when the amount of available change in the coin mechanism falls below
the value of "X.XX". Enter a value with the number keys. For example, if LOW.MSG 1.00
is displayed, the USE EXACT CHANGE message is displayed when less than a dollar's
worth of change is in the coin mechanism.
e. CONTINUE.
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Monetary Setup
HotCup Operators’ Guide
SELECT BILL VALIDATOR AND OPTIONS
a. Press
, then press
until one of the following is displayed:
No bills will be accepted or there is no bill validator installed (you can
exit the function).
NO DBV
The serial bill validator is selected and will accept $1, $2, $5, $10,
and $20 bills. Use BILL SELECTION METHOD below to change
the bills which will be accepted.
SER.1.2.5.10.20
MDB.1.2.5.10.20
A standard MDB bill validator is selected. It will accept $1, $2, $5,
$10 and $20 bills. Use BILL SELECTION METHOD below to
change the bills which will be accepted.
BILL SELECTION METHOD:
The standard $1, $2, $5, $10 and $20 bills are enabled by pressing
the 1, 2, 5, 6, or 7 key(s), respectively, to display which bill(s) will be
accepted.
An MDB bill validator which accepts nonstandard bills or tokens is
MDB. <*>
connected and operating. Press
to enter list of bills.
BILL LIST OPERATION:
Use
Use
Use
and
to scroll through the list of bills.
to turn the bill acceptance ON or OFF.
to move up to the top level screen.
1. = Bill validator channel 1, each bill has its own channel
1.00 = Bill value
1. 1.00 ON
ON = $1.00 bill will be accepted
OFF = $1.00 bill will not be accepted
Token bills (same as coupon bills)
1. 1.00 OFF
TKN
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HotCup Operators’ Guide
Monetary Setup
INITIAL SETUP OF A NONSTANDARD BILL VALIDATOR
a. Connect the bill validator, select MDB in the bill validator selection screens. The standard
"MDB.1.2.5.10.20" screen will appear first. Exit the bill validator setup by pressing
.
Bill information is now collected from the validator. Re-enter the bill validator selection screen
and the nonstandard screen "MDB. <*>" will appear.
PULSE DBV The pulse bill validator will accept $1 bills. Press
to choose the
desired option.
b. CONTINUE.
SELECT MONETARY OPTIONS
This function lets you:
•
•
•
•
Set declining balance,
Set currency acceptance on low change,
Set overbuy options,
Set last bill stacking options
Declining
Balance
Once Credit is established, multiple vends may
occur until the coin return is pressed
a. Press
, then press
until one of the following is displayed:
DECLINE.ON - More than one vend is allowed, with a declining balance.
OR
DECLINE.OFF - A declining balance is not allowed.
b. Press
to display the desired choice.
c. Press
until one of the following is displayed:
ACC <$$ X.XX The last bill which meets or exceeds maximum price will be held in escrow.
OR
ACC.STK X.XX The last bill which meets or exceeds maximum price and MDB coupon
bills (token bills) will be immediately stacked.
Example:
If setting is ACC.STK 1.00 and maximum price is $1.50. This setting will
immediately stack the second $1.00 bill inserted.
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Monetary Setup
HotCup Operators’ Guide
d. Press
to display the desired choice.
The value of "X.XX" has two purposes:
i. First, "X.XX" tells the machine how big a bill or coin to accept even though there is not
enough change in the coin mech to cover all possible paybacks.
•
For example, enter 1.00. The machine will take a dollar bill or coin even though there
is less than $1.00's worth of change. Entering 5.00 tells the machine to take a five
even though there is less than $5.00's worth of change, and so forth.
NOTE:
This could cause a customer to be shortchanged.
•
Entering 0.00 means that bills or coins will only be accepted if there is enough change
to cover them.
ii. The value of "X.XX" tells the machine how much the customer is allowed to overbuy a
product. The customer will be shortchanged when an overbuy occurs.
•
For example, for a value of $0.25: if there is no change in the machine and the
customer inserts a $1.00 bill. The customer can purchase a product for $0.75 even
though the change cannot be paid back. The customer will be shortchanged.
Normally a purchase will not be approved unless all change can be paid.
Entering 0.00 means that the vend will only be approved when the correct change can
be returned (overbuy disabled).
•
e. CONTINUE.
SELECT CARD READER AND OPTIONS
a. Press
b. Press
, then press
until the current card reader is shown in the display.
to choose the desired card reader. Your choices are: NO CARD, DUMB
CARD, or MDB CARD.
c. Press
until one of the following is displayed:
REVALUE.ON Allows credit to be transferred onto the card
REVALUE.OFF Credit cannot be transferred to the card
d. Press
e. CONTINUE.
to display the desired choice.
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HotCup Operators’ Guide
Monetary Setup
PAYOUT COINS
a. Press
. If a dumb mech was selected, the display shows NDQ =123; if an MDB mech
was selected the display shows PAY 123.
b. Press
Press
. A dumb mech pays out one Nickel; an MDB mech pays a coin from tube 1.
. A dumb mech pays out one Dime; an MDB mech pays a coin from tube 2.
. A dumb mech pays out one Quarter; an MDB mech pays a coin from tube 3.
Press
c. To continuously pay out coins, hold down the appropriate key.
d. CONTINUE.
SET UP WINNER MODE
Winner: At pre-selected intervals, a customer may receive a
refund for a selection. You can select the intervals
and qualifying selections.
a. Press
, then press
until one of the following is displayed:
WINNER OFF Winner function is disabled.
OR
WIN XXX
Winners are allowed at certain intervals, represented by "XXX".
b. Press
to display the desired choice.
If you selected WINNER OFF, you can CONTINUE. Otherwise, go to the next step.
c. The display shows WIN XXX. XXX represents the number of vends that must occur per
each winner vend. For example, an interval number of 50 means that a winner can happen
any one time during the next 50 vends. Using the number keys, enter an interval number
between 10 and 9999.
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Monetary Setup
HotCup Operators’ Guide
d. Press
. The display shows * .---------. The dashes in the display represent which
selections are allowed winners. Press the appropriate letter key to enable a selection; press
the key again to disable it. For example, pressing A, C, and E will cause the display to look
like this: * .A-C-E----, meaning that all A, C, and E selections can have a winner.
ADVANCED OPTIONS:
•
•
Press
to enable all selections; press
to disable all selections.
Press 0 or 1 to enable winners by cup size.
AN EXAMPLE . . .
You want to enable winners on all selections except E and F.
Do the following:
i. Press
. The letters A through J appear in the display instead of the dashes.
ii. Press E and F. The letters E and F in the display are replaced by dashes.
e. CONTINUE.
SET UP THE MUG DISCOUNT
a. Press
, then press
until the display shows MUG DSC XX. XX represents the
value of the discount customers will receive for using their own mugs or cups. Enter the
amount with the number keys. Enter 0 for no discount.
b. CONTINUE.
SET THE PRINTER BAUD RATE
a. Press
. The display will show one of the following rates:
BAUD 1200, BAUD 2400, BAUD 4800, or BAUD 9600.
b. Press
until the desired baud rate is displayed.
NOTE:
This baud rate must match that of your printer,
or it will not function properly.
c. CONTINUE.
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HotCup Operators’ Guide
Monetary Setup
LOCK OR UNLOCK SELECTIONS
a. Press
. The display shows LK. - - - - - - - . This shows a list of selections that are
locked. Here, all selections are unlocked because they show up as dashes (-). Press the
appropriate selection letter to switch from locked to unlocked and back again. For example,
to lock out the "A" and "C" selections, press those letter keys on the selection switch panel.
For this example, the display will show LK. A - C - - - - .
Selections can be LOCKED OUT (made unavailable for
vending). You may want to do this if there is a problem
with that slelection, such as no product in the canister.
You can lock all selections at once by pressing
.
Unlock them all at once by pressing
b. CONTINUE.
.
DISABLE SELECTIONS IN THE MERCHANDISER
a. Press
, then press
until the display shows something like this:
LK. ABCDEFGH. This display means that all regular size selections
(A - H) are not available for vending. An available selection has its letter replaced by a
blank space.
b. Press
to display the second screen for X, Y, and Z selections.
c. Press the appropriate letter to toggle the display on or off.
NOTE
Press
to lock all selections; press
to unlock all selections.
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Monetary Setup
HotCup Operators’ Guide
ASSIGN CUP SIZES TO SELECTIONS
(Supervisor Mode Only)
You can load up to two different sizes of cups in your machine (See “Assign Cup Sizes to Selections”
machine. For example, espresso is normally served in regular cups, so you probably will not want it
to be available in large or jumbo cups.
a. Press
, then press
, until the display shows something like this: O.
ABCDEFGH. This display means that the smaller of the two cup sizes (0) is available for
selections (A-H).
b. Press
to display all selections; press
to clear all selections.
c. Press
to display remaining selections (0 YZ2_ _ _ _ ). In this display, the “Y and Z”
represents the blended product, and the “2” represents the cup only selection.
NOTE:
If you have only one cup size in your machine, you will not see
the next display.
d. Press
. The display shows something like this: 1. ABCDEFGH. This display means
that the larger of the two cup sizes (1) is available for all selections (A - H).
e. Press the appropriate letter to toggle the display on or off. A selection that doesn’t vend the
displayed size cup has its letter replaced by a dash (-).
f. Press
to display all selections; press
to clear all selections.
g. Press
to display remaining selections (1 YZ2_ _ _ _ ).
In this display, the “Y and Z” represents the blended product, and the “2” represents the cup
only selection.
To vend a cup only, press 1, 2, 3 (large size) or 2, 3 (regular size).
h. Continue.
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HotCup Operators’ Guide
Hot Drink Setup
Hot Drink Setup
SET UP A HOT DRINK
Be sure that the cup sizes you set in (setup cup sizes page, ), agree with the cup sizes actually in
your machine. All procedures for setting up the hot drinks are similar, so this example will
demonstrate how to set up the A selection, regular size fresh brew coffee.
a. Press
, then press
until the display shows SETUP -*. The star (*) represents
the selection (A, B, etc.). The dash (-) represents the size of the selection.
b. Press A. (If you were setting up the A selection for the large size drink, you would press 1
first, then A.) The display shows WAT. A 12.00. This means that the currently set water
throw time for the A selection is 12.00 seconds. Enter a new time if desired.
c. Press
. The display shows DRY. A .60. This means that the currently set dry product
throw time for the A selection is .60 seconds. Enter a new time if desired.
d. Pressing
after each display will cause the following screens to appear:
DRY. A+ View and change the settings for an extra strong drink
SUG. A View and change the settings for the sugar throw time
SUG. A+ View and change the settings for extra sugar throw time
LIT. A
View and change the settings for the lightener throw time
LIT. A+ View and change the settings for extra lightener throw time
SUB. A View and change the settings for the sugar sub throw time
SUB. A+ View and change the settings for extra sugar sub throw time
STP. A
View and change the steep time
STP. A+ View and change the steep time for an extra strong drink
AIR. A
dly. A
View and change the air compressor/pump running time
View and change the amount of time after the vend to open the auto vend door
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Hot Drink Setup
HotCup Operators’ Guide
WHIPPER OPTIONS
WHP. A XXX Press
to view and change the whipper settings as follows:
ON-
ON+
OFF
opt
•
The last 3 seconds of the drink is always whipped
The whole drink is always whipped
The drink is never whipped
See below
OPT- The last 3 seconds of the drink is whipped only when the J key is pressed
OPT+ The whole drink is whipped only when the J key is pressed
•
OPT- The last 3 seconds of the drink is whipped unless the J key is pressed
OPT+ The whole drink is whipped unless the J key is pressed
DIFFERENCES:
Some selections will not show all of these items. The E selection will have some additional
selections:
WA.2 E View and set the water throw time for the cappuccino second product (chocolate)
DR.2 E View and set the chocolate throw time for cappuccino
PCT. E To automatically compute new times for cappuccino, enter a percentage, then
press . This percentage represents the amount of chocolate product in
cappuccino, versus that in a normal chocolate drink. This time and the normal
coffee settings will compute the new cappuccino time.
(This is a handy way to move from one selection to another without going to the SETUP
screen first.)
If you try to set up a selection that is not configured, the SETUP screen will remain in the
display.
OPTIONS:
i. At any of the preceding displays, you can press
to test throw that item.
ii. At any of the preceding displays, you can press * or # (on the selection switch panel) to
step through a list of that item’s throw times for other selections where that item is active.
For example, pressing # at the WAT. A display will show the throw time for WAT. B. This
is a handy way to move from one selection to another without going to the SETUP screen
first.
NOTE
If you try to set up a selection that is not configured, the SETUP
screen will remain in the display.
e. Continue.
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HotCup Operators’ Guide
Hot Drink Setup
VIEW OR SET THE HOT WATER TANK TEMPERATURE
a. Press
then
until the display shows SET 202 °F . In this example, 202° is the
water tank temperature setpoint in degrees Fahrenheit. If a decimal point appears next to the
“F”, the heater is on.
b. If desired, enter a new setpoint in the accepted range of 149° - 205° F (65° - 96° C).
NOTE
The lower limit for vending is 20° below setpoint, up to a
maximum of 180° F (82° C).
c. To change display units (replace the “F” with a “C” for Celsius), press
d. Continue.
.
SET UP LOW TEMPERATURE DISPENSING
a. Press
then press
until the screen displays either:
LTDIS off. This causes the machine to operate the same as the previous HotCup Center.
For example, with a setpoint temperature of 202º F the machine will inhibit vending when the
water tank temperature reaches 182º F.
-or-
ltdis on. Allows vending to a water tank temperature of 140º F.
b. Press
to change between ON and OFF.
c. Continue.
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Hot Drink Setup
HotCup Operators’ Guide
SET UP LOW POWER SETTINGS
Low power settings allow for the water tank to be set to a lower temperature at up to 4 different dates
and times. For example, you want to lower the tank temperature to 160º F overnight on Mondays
through Fridays. The machine tank temperature setpoint will be changed to 160º F at 6:00 pm and
maintained at that temperature until 5:00 am on the following morning when the setpoint is returned
to 202º F. Please keep in mind that at 5:00, the machine will just begin to increase to the 202º F
setpoint temperature. It is up to you to determine how long that will take and to allow enough time for
the tank to be at its proper temperature when the machine will be used. Typically, one hour is
adequate to return to the normal operating temperature.
NOTE:
The machine OUT OF SERVICE condition during the low power interval will be
determined by how you have set the LTDIS configuration.
a. Press
then press
until the screen displays LOW.PWR.
b. Press the number of the time interval you want to edit, or
use interval 1 for this example.
to edit time interval 1( we will
c. The display shows low.pw ON or low.pw Off. This display tells you whether your time
interval (represented by 1) is on or off. Press
interval.
to change the condition of the time
d. If you turn an interval ON, it must be edited. You can edit a time interval now, then turn it
OFF until another time.
e. Press
. The display shows 1.STRT X.XX.. X.XX is the currently set start time. Enter
a new start time (24-hour format) for this interval. To enter the time for 6:00 pm, enter 1800.
f. Press
. The display shows 1.STOP X.XX.. X.XX is the currently set stop time. Enter
a new stop time (24-hour format) for this interval. To enter the time for 5:00 am, enter 0500.
g. Press
. The display shows 1.@ - - - - - - -. The dashes represent the days that this
time interval is active. Pressing number keys 1 through 7 switches the days on/off. For
example, press “2”, “3”, “4”, “5”, and “6”. The display now shows 1.@ - M t W t F -.
This interval is active on Monday through Friday.
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HotCup Operators’ Guide
Hot Drink Setup
E IN CAPPUCCINO
l the display shows either:
of chocolate contained in a cappuccino drink or RATIO
e two displays. To change the value of RATIO XX,
enter the numbers directly. This is a quick way to set up your cappuccino drinks. You can set
a ratio close to your taste, turn ratio OFF, then alter the product throw.
NOTE
Leaving this step with RATIO OFF displayed does not alter any previous settings for
E and I selections. Leaving this step with a ratio set will alter those settings. The ratio
automatically selects the times for water and dry product throw. The E and I
selections no longer appear in the displays for those steps. If you desire greater
control over your cappuccino drinks, leave ratio OFF.
c. CONTINUE.
SET THE BREWER RINSE TIME INTERVAL
a. Press
, then press
until the display shows SAN.TIM X.X. "X.X" represents
the time of day (in hours and tenths of hours) the machine rinses the brewer. For example,
SAN.TIM 4.5 means that brewer rinse takes place at 4:30 am. Use the number keys to
enter a new time, if desired. Range: 0.0 - 23.9 in .1 hour (6 minutes) increments.
b. Press
. The display shows SAN.HRS X.X. "X.X" represents how soon the machine
rinses the brewer after the last brewed selection. For example, SAN.HRS 2.5 means
brewer rinse takes place 2.5 hours after the last vend. Use the number keys to enter a new
time, if desired. Range: 2.0 - 12.5 hours, in .1 hour (6 minutes) increments.
c. CONTINUE.
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Hot Drink Setup
HotCup Operators’ Guide
SET THE BOWL RINSE TIME
Mixing bowl(s) can be automatically rinsed by one of two methods: You can specify a set time of day
when the bowl is rinsed, or you can specify that rinsing takes place a set time after the last selection
is vended.1.
a. Press
then
until the display shows one of the following:
RIN.HRS 2.5 - This is how soon the machine rinses the bowls after a vend. In this example,
bowl rinse takes place 2.5 hours after the last vend. Range: 2.0 - 12.5 hours, in .1 hour (6
minute) increments.
-or-
RIN.TIM 4.5 - The time of day (in hours and tenths of hours) the machine rinses the bowls.
In this example, bowl rinse takes place at 4:30 am. Range: 0.0 - 23.9 in .1 hour (6 minute)
increments.
NOTE:
If 24 hours passes without a vend, no rinsing will take place. This
eliminates unnecessary rinsing over a weekend or holiday.
-or-
RINSE OFF - No bowl rinse takes place.
b. Press
c. Continue.
to switch between these options, and the number keys to enter new values.
CLEAR TANK ERRORS AND FILL THE TANK
a. Press
b. Press
, then press
until the display shows TANK FILL.
. This clears any tank error and starts filling the tank, if necessary. If it is taking
a long time to fill the tank AND THERE ARE NO LEAKS, you may see TANK ERR in the
diagnostic list again. Just press
such as a restriction in the water inlet line or a clogged water filter.
c. Continue.
again after making sure there are no other problems,
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HotCup Operators’ Guide
Hot Drink Setup
SET THE MACHINE TYPE CONFIGURATION CODE
(Supervisor Mode Only)
a. Press
b. Press
, then press
until the display shows Mach.type (x).
to enter MACH.TYPE (1).
c. Press
until the display shows D+J+ WXYZ. “D” is the automatic delivery door status.
A plus sign (+) means the door is on; a dash (-) means the door is off. Toggle this setting by
pressing . “J” is the whipper setting. Toggle a plus sign (+) or a dash (-) with the J key.
“W” represents the machine type, “X” is the soup and sugar substitute configuration, “Y” is the
brewer configuration, and “Z” is canister mapping. The following tables give the possible
values for each of the four numbers. Enter the appropriate configuration code for your
machine.
d. CONTINUE.
MACHINE TYPE CONFIGURATION
ENTER
DEFINITION
FOR (W)
1
5
Freeze Dried Use
Single Fresh Brew or Dual Fresh Brew
SOUP AND SUGAR SUBSTITITUE CONFIGURATION
ENTER DEFINITION
FOR (X)
1
2
3
4
Canister 5 is not used
Canister 5 present, but receives no condiments
Canister 5 present, may receive condiments
Water Only
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Hot Drink Setup
HotCup Operators’ Guide
A machine with only one brewed selection (the second
SINGLE BREW
selection is freeze dried). Uses a single barrel brewer.
DUAL BREW
A Machine with two brewed selections. uses a single
barrel brewer.
BREWER CONFIGURATION
DEFINITION
ENTER
FOR (Y)
1
2
6
Single Brew - Cofffee (Model 674)
Dual Brew - Coffee and decaf coffee (Model 674)
Freeze Dried
CANISTER MAPPING (SEE FIGURE BELOW)
ENTER
FOR (Z)
MENU SELECTION
LETTERS FOR
CANISTER NUMBERS
2
1
1
2
B
A
A
B
Index:
A=Coffee
B=Decaf
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HotCup Operators’ Guide
Product Configuration
Product Configuration
COLLECTING DRY PRODUCT GRAM THROWS
Measuring the gram throw allows you to get the right amount of dry product or condiment into your
hot drink. To do this, you need a container to catch the product throw and an accurate gram scale to
measure its weight.
a. Make a measuring container by cutting down a paper cup until it fits under the canister spout
as shown.
b. Weigh the measuring cup and zero the gram scale accordingly.
c. Make 5 test throws as instructed in the programming steps, then average the results.
d. Weigh the test throw.
e. Repeat steps 3 and 4 until you get the correct product or condiment weight.
Tables D1 and D2 show the factory default settings for the various dry products sold by the
merchandiser. They are good starting points for you to use in setting up your machine. In the end,
the amount of dry product or condiments you use in your drinks depends upon taste and
manufacturers’ recommendations. Recommended weights and times are for guidance only, and you
do not have to adhere to them.
LIGHTENER
SUGAR
SUGAR
SUBSTITUTE
FRESH BREW
COFFEE
CANISTER
CUP POSITION
FOR TEST
THROW
CHUTE
CHUTE
MIXING
BOWL
COVER
CUP POSITION
FOR TEST THROW
Collecting Condiment Throws
Collecting Ingredient Throws
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Product Configuration
HotCup Operators’ Guide
DRY PRODUCT WEIGHT AND THROW TIME FACTORY DEFAULT SETTINGS
WEIGHT (IN GRAMS) PER SIZE CUP
THROW TIMES (IN SECONDS) PER SIZE CUP
SELECTION
5oz
7oz
8oz
9oz
10oz
12oz
5.70
1.60
8.00
2.20
9.00
2.50
10.00
2.80
11.00
3.10
13.00
3.65
A
A
A
B
B
B
D
D
D
E
E
E
F
Fresh Brew Coffee
Freeze Dry Coffee
Strong freeze dry coffee
Fresh brew decaf
0.90
0.35
1.20
0.50
1.50
0.60
1.60
0.65
1.80
0.70
2.20
0.90
1.10
0.65
1.50
0.90
1.80
1.10
2.00
1.20
2.20
1.35
2.60
1.60
5.70
1.60
8.00
2.20
9.00
2.50
10.00
2.80
11.00
3.10
13.00
3.65
0.90
0.35
1.20
0.50
1.50
0.60
1.60
0.65
1.80
0.70
2.20
0.90
Freeze dry decaf
1.10
0.65
1.50
0.90
1.80
1.10
2.00
1.20
2.20
1.35
2.60
1.60
Strong freeze dry decaf
Fresh brew coffee
ESPRESSO
5.70
1.60
8.00
2.20
9.00
2.50
10.00
2.80
11.00
3.10
13.00
3.65
Freeze dry coffee
ESPRESSO
0.90
0.35
1.20
0.50
1.50
0.60
1.60
0.65
1.80
0.70
2.20
0.90
Strong freeze dry coffee
ESPRESSO
1.10
0.65
1.50
0.90
1.80
1.10
2.00
1.20
2.20
1.35
2.60
1.60
Fresh brew coffee
CAPPUCCINO
5.70
1.60
8.00
2.20
9.00
2.50
10.00
2.80
11.00
3.10
13.00
3.65
Freeze dry coffee
CAPPUCCINO
0.90
0.35
1.20
0.50
1.50
0.60
1.60
0.65
1.80
0.70
2.20
0.90
Strong freeze dry coffee
CAPPUCCINO
1.10
0.65
1.50
0.90
1.80
1.10
2.00
1.20
2.20
1.35
2.60
1.60
0.90
0.70
1.20
1.00
1.50
1.25
1.60
1.30
1.80
1.60
2.20
1.85
Instant tea
1.10
0.90
1.50
1.25
1.80
1.60
2.00
1.75
2.20
1.85
2.60
2.10
F
Strong instant tea
Chocolate
17.00
2.80
24.00
4.00
28.00
4.65
31.00
5.15
34.00
5.65
41.00
6.80
G
H
H
4.30
0.70
6.00
1.00
7.00
1.15
7.60
1.25
8.50
1.35
10.20
1.65
Soup
10.0
2.45
13.5
3.35
16.2
4.00
17.8
4.35
19.7
4.85
23.7
5.80
Soluble Product
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HotCup Operators’ Guide
Product Configuration
DRY PRODUCT WEIGHT AND THROW TIME FACTORY DEFAULT SETTINGS (CONTINUED)
WEIGHT (IN GRAMS) PER SIZE CUP
SELECTION
THROW TIMES (IN SECONDS) PER SIZE CUP
5oz
7oz
8oz
9oz
10oz
12oz
2.10
0.35
3.00
0.45
3.50
0.55
4.00
0.60
4.50
0.65
5.50
0.80
D
D
E
E
F
F
F
F
F
F
Sugar used in espresso
Extra sugar used in espresso
Sugar used in cappuccino
Extra sugar used in cappuccino
Sugar used in tea
3.00
0.50
4.35
0.65
4.80
0.75
5.35
0.80
6.25
0.90
7.20
1.05
3.50
0.45
5.10
0.65
6.00
0.75
6.80
0.85
7.70
0.95
9.40
1.20
4.60
0.60
6.80
0.90
7.70
1.00
8.50
1.10
9.40
1.20
11.00
1.45
4.20
0.55
6.00
0.75
7.00
0.90
8.00
1.00
9.00
1.15
11.00
1.40
5.50
0.70
8.00
1.00
9.00
1.15
10.00
1.25
11.00
1.40
13.00
1.65
Extra sugar used in tea
1.20
0.70
1.50
0.85
2.00
1.15
2.50
1.45
3.00
1.70
4.00
2.25
Lightener used in tea
1.50
0.85
2.00
1.15
2.50
1.45
3.00
1.70
3.50
2.00
4.50
2.60
Extra lightener used in tea
Sugar substitute used in tea
Extra sugar substitute used in tea
0.60
0.75
0.85
1.05
1.00
1.25
1.10
1.35
1.30
1.60
1.50
1.90
0.80
1.00
1.10
1.35
1.30
1.60
1.40
1.75
1.60
2.00
1.90
2.40
4.20
0.55
6.00
0.75
7.00
0.90
8.00
1.00
9.00
1.15
11.00
1.40
*-* Sugar
5.50
0.70
8.00
1.00
9.00
1.15
10.00
1.25
11.00
1.40
13.00
1.65
*-* Extra sugar
*-* Lightener
1.20
0.70
1.50
0.85
2.00
1.15
2.50
1.45
3.00
1.70
4.00
2.25
1.50
0.85
2.00
1.15
2.50
1.45
3.00
1.70
3.50
2.00
4.50
2.60
*-* Extra lightene
*-* Sugar substitute
*-* Extra sugar substitute
0.60
0.75
0.85
1.05
1.00
1.25
1.10
1.35
1.30
1.60
1.50
1.90
0.80
1.00
1.10
1.35
1.30
1.60
1.40
1.75
1.60
2.00
1.90
2.40
D= Espresso
E= Cappuccino I= Cocolate times for cappuccino
* The actual gram weight of a product or condiment throw will vary depending upon the type of product or condiment used.
The weights given are approximate based upon factory testing.
*-* Separate sugar, lightener, and sugar substitute timers are available for selections A/B/C, D, E, and F.
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Product Configuration
HotCup Operators’ Guide
CAPPUCCINO
Cappuccino is made with various ratios of chocolate to coffee, according to taste. Lightener (E timer)
is also used for cappuccino. For an example, the default chocolate-to-coffee ratio of 15/85 in a 8.25
oz. cup consists of the following:
•
A chocolate throw (DR.2) lasting .65 seconds, providing 15% of the normal chocolate throw
(approximately 5.4 grams*).
•
A water throw for the chocolate (WA.2) lasting 2.65 seconds (chocolate product throw plus 2
seconds to ensure the mixing bowl is fully rinsed). The volume is about 59 ml, depending
upon how the flow rate is adjusted.
•
•
A throw for cappuccino coffee (product E) equal to a normal coffee (product A) throw.
A water throw for the freeze dry coffee selection (water E) lasting for 5.55 seconds (132 ml).
OR
•
A water throw for the fresh brew coffee selection (water E) lasting for 5.55 seconds (153 ml).
In either case the water volume is enough to fill the remainder of the cup.
The actual mixing sequence is as follows:
a. The coffee portion of cappuccino is made using the same canister/valve combination as the
normal (A) coffee.
b. After the coffee is completely in the cup, the chocolate portion is made with the selection G
canister/valve combination. This gives the drink its traditional "layering"
* Chocolate weights will vary with different brands.
MOTOR SPEED BY LOCATION
HINTS:
To “fine tune” your Cappuccino drink to your exact taste, set a ratio close to what you like (between
5% and 50%). Adjust the individual timers using
and
until you are satisfied. You may
find it necessary to cut down on the amount of sweetener available to a cappuccino drink with a high
ratio of chocolate, as the chocolate contains sweetener of its own.
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Product Configuration
CAFFE LATTE
Caffe Latte has a rich, robust coffee flavor. It is a full-bodied hot beverage with extra creamer,
whipped to frothy perfection, with sugar optional. Try this recipe to expand your gourmet product
selections and increase premium pricing opportunities.
ENTER THE SUPERVISOR CODE
a. Press
. The display shows: ENTER CODE. You must enter the four-digit supervisor
code within 6 seconds to gain access.
NOTE
A new machine has a factory-set supervisor code of 0000.
When you have entered the right code, you will hear two beeps and see SUPERVISOR in
the display.
SET UP YOUR SELECTION
Follow the instructions in the PRODUCT CONFIGURATION section of this HotCup
Operators’ Guide.
a. Make sure the machine is configured to use 12 oz. cups.
b. Set up the 1D selection as follows:
a. Coffee: 17 grams
b. Sugar: 2.5 grams
c. Lightener: 5 grams
d. Water: 6 ounces (about 177 ml)
e. Steep time: 12.5 seconds
f. Whip: ON +
To get these measurements, refer to PRODUCT CONFIGURATION.
See COLLECTING DRY PRODUCT GRAM THROWS, and perform test throws of the dry
ingredients. See COLLECTING WATER THROWS, and perform test water throws.
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Product Configuration
HotCup Operators’ Guide
COLLECTING WATER THROWS
National Vendors recommends the factory default times be used for water throws to ensure proper
mixing. Table W1 gives the factory default water throw times for the various size cups and product
selections.
WARNING
Water is EXTREMELY HOT! Be careful.
For a non-brewed selection, collect the water throws as follows:
a. Place a cup in the cup delivery station.
b. Ensure the merchandiser is using the factory defaults for the cup sizes (refer to PRODUCT
CONFIGURATION).
c. Initiate the water throw for a selection.
d. Remove the cup and pour the water into a graduated cyclinder.
e. Refer to table W1 for the correct volume of water.
f. Adjust the water valve for that selection and repeat steps 3 through 5 until the correct volume
of water is thrown.
For a brewed selection, collect the water throws as follows:
a. Place a cup in the cup delivery station.
b. Press
c. Press
d. Press
e. Press
f. Press
g. Press
.
to brewer test.
twice to clamp brewer closed.
.
..
to setup.
h. Enter “A” or “B”.
CUP FOR TAKING
WATER THROWS
i. Press
j. Press
. (Listen for water valve to close.)
CUP DELIVERY
STATION
_
to air (pump).
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HotCup Operators’ Guide
Product Configuration
k. Press
l. Press
m. Press
n. Press
o. Press
p. Press
. (Collect throw.)
twice.
.
to brew.
to home brewer.
.
WATER THROW DEFAULT TIMES AND VOLUMES
Time (in seconds) per size cup
Selection
Volume (in mL) per size cup
5oz
7oz
8oz
9oz
10oz
12oz
4.50
130
6.40
190
7.50
220
8.20
240
9.00
265
11.00
315
A
B
A
B
C
D
D
F
Fresh brew coffee
Fresh brew decaf
Freeze dry coffee
Freeze dry decaf
6th Product
4.50
130
6.40
190
7.50
220
8.20
240
9.00
265
11.00
315
4.95
120
7.00
170
8.25
200
8.65
210
9.90
240
12.60
305
4.95
120
7.00
170
8.25
200
8.65
210
9.90
240
12.60
305
4.85
100
6.80
140
8.25
170
8.75
180
9.70
200
11.65
240
2.25
65
3.20
95
3.75
110
4.10
120
4.50
133
5.50
158
Espresso (FB)
Espresso (FD)
Tea
2.50
60
3.50
85
4.15
100
4.35
105
4.95
120
6.30
153
4.95
120
7.00
170
8.25
200
8.65
210
9.90
240
12.60
305
4.85
100
6.80
140
8.25
170
8.75
180
9.70
200
11.65
240
G
H
H
Chocolate
4.80
110
6.95
160
8.25
190
8.70
200
10.00
230
12.15
28H
Soup
4.85
100
6.80
140
8.25
170
8.75
180
9.70
200
11.65
240
Soluble Product
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PosiVend
HotCup Operators’ Guide
RINSE THE BREWER
WARNING
Very hot water will be dispensed in this test. Coming into contact
with hot water will HURT!
a. Press
b. Press
, then press
until the display shows BREW RINSE.
to rinse the brewer. The brewer cycles, and RINSING is displayed.
c. CONTINUE.
FILL THE TANK
a. Press
b. Press
, then press
until the display shows TANK.FILL.
. This clears any tank error and starts filling the tank, if necessary.
NOTE
If it is taking a long time to fill the tank AND THERE ARE NO
LEAKS, you may see TANK ERR in the diagnostic list again.
c. Just press
again after making sure there are no other problems, such as a restriction
in the water inlet line or a clogged water filter.
d. CONTINUE.
PosiVend
TURN POSIVEND™ ON OR OFF
a. Press
then
until the display shows one of the following:
sure.v off: None of the PosiVend™ functions are available. Use this if the PosiVend™
system is not installed, or there is some reason you do not want to use it (for example in a
high cup theft situation).
sure.v on. The PosiVend™ system is operative. All of the PosiVend™ functions are
available.
b. Press
c. Continue.
to switch between the two choices.
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HotCup Operators’ Guide
PosiVend
OPTIONAL OR MANDATORY POSIVEND™
a. Press
then
until the display shows one of the following:
opt’n sure.v: The machine reverts to home switch operation of the ring motors if the
PosiVend™ system cannot operate normally because of an obstruction in the cup station or
for any other reason.
must sure.v: The vending machine is operational only if the PosiVend™ system is
determined to be working. Otherwise, the machine will go temporarily out of service until the
blockage or other error is corrected.
b. Press
c. Continue.
SET UP THE POSIVEND™ ANTI-JACKPOT TIMER
to switch between the two choices.
a. Press
then
until the display shows ajp.tmr xxm. XX represents how many
minutes PosiVend™ will be disabled for either cup ring. The same value applies to the two
timers (one on each ring).
b. Enter a number using either keypad.
If any cup ring motor fails to deliver a cup on two consecutive attempts, the cup ring goes out
of service. After the time set in step 2 has elapsed, the cup ring goes back in service and is
given one more chance to deliver a cup. If cup delivery is again unsuccessful, the ring goes
out of service until the machine is serviced. A successful delivery on any cup ring will reset
the failed attempts for that particular cup ring. If both cup rings perform three consecutive
failed attempts (and the PosiVend™ sensor is determined to be working), the entire machine
goes in the “mug only” mode until the machine is serviced. If either cup ring performs three
consecutive failed attempts with the other cup ring in anti-jackpot timer mode, the entire
machine will be in “mug only” mode (assuming PosiVend is working) until the preset time
elapses (one more attempt will be made to deliver a cup) or the machine is serviced by a
route operator.
c. Continue.
VIEW NUMBER OF MUG VENDS
(Not Shown If Zero)
a. Press
vends.
, then press
until the display shows MUG X. “X” is the number of mug
b. If desired, view this data by individual selection.
c. Continue.
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PosiVend
HotCup Operators’ Guide
VIEW MACHINE ID NUMBER
a. Press
, then press
or
until the display shows I.D. XXXXXX . The X’s
represent the 6-digit machine ID number.
b. You can edit the machine ID number if the supervisor access code has been previously
c. Continue.
VIEW CUP RING CYCLES RELATED TO POSIVEND™
(Not shown if zero)
a. Press
, then press
until the display shows PV.TOT xx. XX represents the
number of vends during which more than one ring cycle was required to successfully
dispense a cup.
b. Press
c. Continue.
to clear the count.
VIEW TIMES NO CUP WAS DETECTED AFTER A CUP RING CYCLED
(Not shown if zero)
a. Press
, then press
until the display shows PV.FL1 xx. XX represents the
number of times a cup was not detected after ring 1 cycled. Check the cup ring adjustment
(see the Operator’s Guide), or the cup stack for damage if the count is excessive.
b. Press
to clear the count.
c. Press
until the display shows PV.FL2 xx. XX represents the number of times a cup
was not detected after ring 2 cycled. Check the cup ring adjustment (see the Operator’s
Guide), or the cup stack for damage if the count is excessive.
d. Continue.
VIEW HOME SWITCH USAGE RELATED TO POSIVEND™
(Not shown if zero)
a. Press
, then press
until the display shows WO.PV xx. XX represents the
number of times home switches were used due to opt’n posi.v selected but not working.
b. Continue.
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HotCup Operators’ Guide
PosiVend
VIEW POSIVEND™ LAST RECORDED CALIBRATION VALUE
a. Press
PosiVend™ until the display shows cal.lst xxx. XXX can be any number from
0 to 255, and represents the most recent value read from the sensor. The lower the number
the greater the sensor blockage. A number of 255 means that there is a fatal problem with
the PosiVend™ interface board. Ensure the PosiVend™ interface PCB is properly connected
to the main controller PCB.
b. Continue.
VIEW POSIVEND™ AVERAGE CALIBRATION VALUE
a. Press
, then press until the display shows cal.ave xxx. XXX represents the average
sensor calibration value (should be between 50 and 255 for proper sensor operation - i.e. 51
through 254). Although this number could go as low as 20, the PosiVend™ system will be
inoperative in this condition.
b. Continue.
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Pricing
HotCup Operators’ Guide
Pricing
SET PRICES FOR INDIVIDUAL SELECTIONS
For this procedure, we will assume that the merchandiser is set up to vend two different sizes of
cups. Also, the machine is configured to allow customers to vend a cup only (no drink). Here is an
example of how to set prices for several different selections in this machine:
HELPFUL HINT
If most of the prices in your machine will be the same, perform the
SET ONE PRICE FOR THE ENTIRE MACHINE procedure, then
return to this procedure to set those prices which will be different.
a. Press
machine.
. The display shows the maximum and minimum prices currently set in the
to scroll through the selection list until you find the selection number you
b. Either press
want.
or
Go directly to the desired selection by pressing its letter.
To help you understand, here is an example. First, set the price for the regular size C
selection to $0.65. Press 0C, or
until . . .
c. . . . the display shows C .55. (The price for the C selection is currently at $0.55.) Enter the
new price (65 cents) using the number keys.
Now, set the price for the large size D selection. Press 1D, or
until . . .
d. . . . the display shows 1 D.75 This is the D selection price for the large size cup (the "1"
means the large cup).
e. CONTINUE.
SET THE PRICE FOR A CUP ONLY
a. Press
, then press
until the display shows 2 .XX. "XX" represents the price
for a cup only.
b. Enter the new price using the number keys.
c. CONTINUE.
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Pricing
SET ONE PRICE FOR THE ENTIRE MACHINE
a. Press
b. Press
. The display shows ** .XX .YY. This is the maximum (XX) and minimum (YY)
prices currently set in the machine.
. The display shows **.
CAUTION
Setting all prices in the machine will currently set prices.
If you are sure you want to do this, go to the next step.
c. Enter a new price.
d. CONTINUE.
SET ONE PRICE FOR ALL REGULAR SIZE DRINKS
a. Press
. The display shows ** .XX .YY. This is the maximum (XX) and minimum (YY)
prices currently set in the machine.
b. Press 0 (on the selection switch panel) and
CAUTION
. The display shows 0*.
Setting these prices will currently set prices.
If you are sure you want to do this, go to the next step.
c. Enter a new price.
d. CONTINUE.
SET ONE PRICE FOR ALL LARGE SIZE DRINKS
a. Press
. The display shows ** .XX .YY. This is the maximum (XX) and minimum (YY)
prices currently set in the machine.
b. Press 1 (on the selection switch panel) and
CAUTION
. The display shows 1*.
Setting these prices will currently set prices. If you are sure you
want to do this, go to the next step. If not, go to step 5.
c. Enter a new price.
d. CONTINUE.
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Time Setup
HotCup Operators’ Guide
Time Setup
SET THE TIME
a.Press
. The display shows TIME H.MM. "H.MM" is the time of day currently
set in the machine.
b. To change the time, just enter the time with the number keys using a 24-hour format (1300 =
1:00 pm).
NOTE
The new time will be displayed, but not updated in the system
until you press an arrow key or
.
c. CONTINUE.
SET THE DAY OF THE WEEK
a.Press
, then press
until the display shows @ SMTWTFS. The currently
set day of the week will be flashing. If it is correct, CONTINUE.
b. To change the day, press
c. CONTINUE.
until the correct day is flashing.
SET THE DATE AND YEAR
a. Press
, and press
until the display shows MM/DD YY.
"MM/DD YY" is the month, date, and year currently set in the machine. The slash (/)
means that the U.S. date format is being used.
b. If desired, enter a new month, date, and year with the number keys.
To change to the European date format (DD-MM YY), press
. The display is now
shown with the date before the month, and the slash (/) is replaced by a dash (-) to avoid
confusion.
c. CONTINUE.
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HotCup Operators’ Guide
Time Setup
SET TIME-OF-DAY INHIBITED VENDING
Vending can be inhibited up to four times a day. This is useful when you don't want the machine
used for any reason.
d. Press
, then press
until the display shows INHIB - - - - .
e. Go to the see TIME INTERVAL EDITING procedure for an example of how to set up time-of-
day inhibited vending.
SET TIME-OF-DAY DISCOUNT VENDING
Vending can be discounted up to four times a day. For example, this can be used to favor early-
arriving employees.
a. Press
, then press
until the display shows DISCT - - - - . .
b. Go to the see TIME INTERVAL EDITING procedure for an example of how to set up Time-of-
Day Discount Vending.
SET TIME-OF-DAY FREE VENDING
Vending can be free up to four times a day.
a. Press
, then press
until the display shows FREEV - - - - .
b. Go to the TIME INTERVAL EDITING procedure for an example of how to set up time-of-day
free vending.
c. CONTINUE.keys to enter a new time, if desired. Range: 2.0 - 12.5 hours, in .1 hour (6
minutes) increments.
d. CONTINUE.
Times when normal vending is suspended in
favor of special cases. For example, coffee
could be discounted before working hours in
the morning to favor early-arriving employees.
CUSTOM
TIME
INTERVALS
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Time Setup
HotCup Operators’ Guide
TIME INTERVAL EDITING
You can select up to four times of day for each special vending period.
NOTE
If two or more of these time periods overlap, the interval
with the highest priority will overrule the other(s).
This order of precedence is:
1. INHIBIT
2. FREEVEND
3. DISCOUNT
For example, if a DISCOUNT time period is scheduled before the
end of an INHIBIT time period, DISCOUNT does not begin until the
INHIBIT interval has ended.
The time interval editing procedure is almost the same for the INHIBIT, FREEVEND, and DISCOUNT
intervals. There is one difference for the DISCOUNT time interval, so that interval will be shown
here.
a. The display shows DISCT 1234 Press the number of the time interval you want to edit, or
to edit time interval 1 (we'll use interval 1 for this example).
b. The display shows 1.DISCT ON or 1.DISCT OFF. This display tells you whether your time
interval (represented by X) is on or off. Press
to change the status of the time interval.
NOTE
If you turn an interval ON, it must be edited. You can edit a time
interval now, then turn it OFF until later.
c. Press
. The display shows 1.DSCT XX This is the discount percentage for this
period. Enter a discount percentage of 25 with the number keys.
d. Press
. The display shows 1.STRT X.XX "X.XX" is the currently set start time.
Enter a new start time (24-hour format) for this interval. To enter the time for 3:30 pm, enter
1530.
e. Press
. The display shows 1.STOP X.XX. "X.XX" is the currently entered stop time.
Enter a new stop time (24-hour format) for this interval. To enter a stop time of 6:00 pm, enter
1800. You have now established a 25% discount that starts at 3:30 pm and ends at 6:00 pm.
f. Press
. The display shows 1.@ - - - - - - -. The dashes represent the days that this
time interval is active. Pressing number keys 1 through 7 switches the days on/off. The days
you select will appear in the display. Press 2, 4, and 6. The display shows 1.@ - M - W - F
-, meaning that the discount interval is only active on Monday, Wednesday, and Friday.
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HotCup Operators’ Guide
Messages
g. Press
. The display shows 1. - - - - - - -. The dashes represent the selections affected
by this time interval. Press the appropriate letter key to turn the selections on or off.
NOTE
Selections not vended by your machine will not be displayed.
Press A, B, F, and H. The display shows 1. A B - - - F - H.
h. Press
. The display shows either:
1. MESG OFF There is no custom message selected.
or
1. MESG X. This means that custom message X (1 through 8) will be displayed during this
time interval. Press the number key of the message you want displayed. Pressing 0 turns
the message OFF for this time interval.
The message that is displayed during normal vending
periods when there are no out-of-service faults
STAND BY
(You can also press
to scroll through the message list.)
NOTE
YOU CAN SET UP THE CUSTOM MESSAGE BY FOLLOWING THE
CUSTOM MESSAGE EDITING PROCEDURE.
i. CONTINUE.
Messages
SELECT A STAND-BY MESSAGE
a. Press
, then press
until the display shows STANDBY MX. "X" represents the
current message number selected for the standby message. Two dashes mean that the
factory-set message is selected.
b. To select a message, just press the corresponding number (1 through 8). To display the
factory-set message, press 0.
OR
Press
to scroll through all eight messages and the factory-set message.
c. CONTINUE.
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Messages
HotCup Operators’ Guide
SELECT AN OUT-OF-SERVICE MESSAGE
a. Press
, then press
until the display shows SERVICE XX. "XX" represents the
current message number selected to display when the machine is out-of-service. Two
dashes mean that the factory-set message is selected.
b. To select a message, just press the corresponding number (1 through 8). To display the
factory-set message, press 0.
OR
Press
to scroll through all eight messages and the factory-set message.
c. CONTINUE.
SELECT A FREEVEND MESSAGE
a. Press
, then press
until the display shows FREEVEND XX. "XX" represents
the current message number selected for the message that displays when the machine is in
the freevend mode. Two dashes mean that the factory-set message is selected.
b. To select a message, just press the corresponding number (1 through 8). To display the
factory-set message, press 0.
OR
Press
to scroll through all eight messages and the factory-set message.
c. CONTINUE.
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HotCup Operators’ Guide
Messages
EDIT CUSTOM MESSAGES
a. Press
, and press
until the display shows EDIT MSG'S. Press the number of
the message you want to edit. MESSAGE X is displayed (X represents the message
number you pressed).
b. Press
. The message text is displayed with the first character flashing.
c. To view the message, press
. The message scrolls across the display. To stop the
scrolling, press
.
d. When the character you want to change is flashing, either enter it directly, or use
and
to step through the character set until the desired character is displayed. Use the
arrow keys to highlight different characters. See the section on the next page for an
explanation of special keys and the character set.
SHORTCUT
Instead of stepping through the whole character set to enter a letter that is not on your
keypad, enter one close to the one you want, then step to it. Example: If you want to
enter an L, first press J on the selection switch panel.
Then press
twice. Your L should now be displayed.
THE END OF MESSAGE CHARACTER
This is the most important character in your message, because it tells the machine when the
message is ended. If you don't use this character, your message will be followed by a bunch of
zeros. This character can be selected either from the character set or by a direct key entry (see the
next page).
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Messages
HotCup Operators’ Guide
ENTERING YOUR MESSAGE
You will be using a combination of special keys and the keys on the selection switch panel to enter
your message. Pressing the keys on the selection switch panel will enter the character shown on
that key. Most of the keys on the service keypad have a special purpose to help you create and edit
your messages:
Inserts an R at the flashing
character.
Inserts a space at the
flashing character.
Deletes the current
character and closes up the
space.
Inserts an S at the flashing
character.
Deletes the current
character and leaves the
space.
Inserts a T at the flashing
character.
Repeats the letter to the left
of the flashing character.
Enters the special "end of
message" character, which
denotes the end of the
message.
"Pages" through the
message, ten characters
(one screen) at a time.
Steps forward and backward through the message, one
character at a time.
Steps forward and backward through the character list,
one character at a time.
THE CHARACTER SET
0
1
2
3
4
A
b
c
k
l
u
v
[
>
?
]
m
n
o
w
x
#
@
°
d
e
y
+
5
6
7
8
9
f
p
q
r
s
z
-
THIS IS THE END OF
MESSAGE CHARACTER.
g
h
i
(Space)
/
-
.
$
‘
<
=
j
t
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Testing
TEST VEND SELECTIONS AND VERIFY CREDIT ADDED
Testing
a. Press
. The display shows TEST .00. You may now test vend selections.
b. To test vend selections without dropping a cup, press
. The display shows TEST.NC
.00. No cups will drop during the rest of your test vend session. If desired, you may place
money in the machine.
In either case, if you insert money into the machine, the zeros in the display will be replaced
with the amount of the credit.
NOTE
You may make one more test vend if you close the door while still
in TEST VEND mode.
c. CONTINUE.
TEST THE DISPLAY
a. Press
b. Press
, then press
until the display shows DSPLY TEST.
to light all display segments light; press
to turn them off.
c. Pressing a number key on the maintenance keypad, or any key on the selection switch panel
causes all segments to display that character.
NOTE
To help differentiate the two keypads, a number from the
maintenance keypad has an apostrophe after it: 1 '. A number
from the selection switch panel has a period after it: 1..
d. CONTINUE.
TEST THE CUP MECHANISM
a. Press
, then press
until the display shows CUP TEST.
b. You can test the cup mechanism one of several ways:
Press 1 or
. A cup is dispensed from the cup ring.
c. CONTINUE.
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Testing
HotCup Operators’ Guide
TEST THE AUTOMATIC DOOR (OPTIONAL)
a. Press
b. Press
, then press
until the display shows DOOR TEST.
to test the automatic delivery door. The door will open, then close after one
second.
c. CONTINUE.
TEST THE WHIPPERS
a. Press
, then press
until the display shows WHIP TEST.
b. Press the whipper number (1=whipper below main condiment mixing bowl, 2=soup whipper,
or 3=chocolate whipper) you want to test.
OR
Press the letter of a selection containing a whipper.
In either case, WHIP X is displayed while the whipper under test ("X") runs.
c. CONTINUE.
TEST THE PUMP
a. Press
, then press
until the display shows AIR TEST.
b. Press to test the pump.
c. CONTINUE.
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Testing
TEST THE BREWER
a. Press
b. Press
, then press
until the display shows BREW TEST.
to test each brewer position:
WARNING
Keep away from the brewer mechanism while it is operating.
Coming into contact with moving parts could injure you.
i. BREW CLMPD The brewer is in the brew position.
ii. BREW HOME The brewer is in the HOME position.
c. CONTINUE.
TEST VARIOUS SENSORS AND SWITCHES
a. Press
, then press
until the display shows IN.XXXXXX. The X's in the
display will be replaced by the following place holders: M K P H L 1, defined as follows:
M = mug/cup sensor (if equipped) K = freevend keyswitch
P = waste pail switch
H = high water tank level switch
1/2 = ring 1/2 cup sensor switch
L = low water tank level switch
b. Actuate each switch or sensor to test its function. As you actuate each input, the display
element representing that switch blinks on. Releasing the switch causes that element to blink
off again, and be replaced by a dash.
c. CONTINUE.
RINSE ALL MIXING BOWLS
WARNING
Very hot water will be dispensed in this test. Coming into contact
with hot water is dangerous!
a. Press
, then press
until the display shows BOWL RINSE.
b. Press
to rinse all bowls. RINSING is displayed.
c. CONTINUE.
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View Machine Info
VIEW FREEVEND SALES BY TIME INTERVAL
(not shown if zero)
a. Press
, then press
until the display shows _0$ XX.XX.
b. Press
, then press
until the display shows 1.FRV .00. This is the total sales for
freevend interval 1, shown even if zero.
c. Press to view intervals 2 through 4.
d. CONTINUE.
VIEW DISCOUNT SALES BY TIME INTERVAL
a. Press
, then press
until the display shows **$ XX.XX.
b. Press
. The display shows 1.DSC .00. This is the total sales for discount interval 1
(not shown if zero).
c. Press
to view intervals 2 through 4.
d. CONTINUE.
VIEW FREE VENDS
(not shown if zero)
a. Press
, then press
until the display shows _0$ XX.XX.
b. Press
, then press
until the display shows FRV XX.XX. "XX.XX" is the total
machine-wide freevends, shown even if zero.
c. CONTINUE.
VIEW WINNERS
(not shown if zero)
a. Press
, then press
until the display shows _0$ XX.XX.
b. Press
, then press
until the display shows WIN XX.XX. "XX.XX" is the total
machine-wide winners, shown even if zero.
c. CONTINUE.
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View Machine Info
VIEW TIME DATA
a. Press
b. Press
, then press
until the display shows TIME DATA.
. The following message scrolls across the display: MAIN.1 237M 01/30 10.13
This example shows the latest time interval the main (machine) door was open (1). It was
open for 237 minutes, and was opened on January 30 (01/30) at 10:13 am (10.13). Press
. If applicable, similar displays will appear for intervals 2, 3, and 4, otherwise, go to the
next step.
c. Press
. The following message scrolls across the display:
LAST POWER 01/30 13.51 FOR 00. 0.23
This example shows that the last time the machine lost power was on January 30 (01/30) at
1:51pm (13.51) for zero days, zero hours, and 23 minutes (00. 0.23).
d. Press
. The following message scrolls across the display:
LONGS.T POWER 01/30 10.58 FOR 00. 2.47
This example shows that the longest time the machine was without power was on January 30
(01/30) at 10:58am (10.58) for zero days, 2 hours and 47 minutes (00. 2.47).
e. Press
. The following message scrolls across the display: FULL CLEAR 01/30 8.58
This example shows that the last time resettable sales was fully cleared was on January 30
(01/30) at 8:58am (8.58).
f. Press
. The following message scrolls across the display: TIME SET 01/30 9.15
This example shows that the last time the time or date was set was on January 30 (01/30) at
9:15 am (9.15).
g. Press
. The following message scrolls across the display: PRICE SET 01/30 9.42
This example shows that the last time prices were set was on January 30 (01/30) at 9:42 am
(9.42).
h. CONTINUE.
NOTE
Refer to (VIEW DATA THREE DIFFERENT WAYS, page 83) to view
the date and time of the last vend of that selection.
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HotCup Operators’ Guide
VIEW TOTAL UNPAID SALES
NOTE
This does not appear if the total of unpaid sales is zero.
a. Press
, then press
until the display shows _0$ XX.XX. "XX.XX" is the total
unpaid sales (free vends, winner vends, 100% discounts, zero price vends) for the entire
machine.
b. If desired, view this data by tray and individual selection.
c. CONTINUE.
VIEW TOTAL UNPAID VENDS
a. Press
, then press
until the display shows _0 XX. "XX" is the total number of
unpaid vends for the entire machine.
b. If desired, view this data by tray and individual selection.
c. CONTINUE.
VIEW NUMBER OF TEST VENDS
(not shown if zero)
a. Press
vends.
, then press
until the display shows TST X. "X" is the number of test
b. If desired, view this data by cup size and individual selection.
c. CONTINUE.
VIEW SALES DATA BY PRICE
You can view the total sales of each separate price in the machine.
a. Press
, then press
until the display shows **$ XX.XX.
b. Press
. The display shows the lowest price followed by the dollar sales of all
selections costing that price.
c. Press
to step through all the prices set in the machine.
d. CONTINUE.
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View Machine Info
SET FREEVEND OPTIONS
a. Press
until one of the following is displayed:
FREE OFF - Normal vending mode. No items are on freevend. A closure on the keyswitch
input causes the machine to go out of service.
OR
FREE ALL - All items are on freevend. The credit display shows NO MONEY REQUIRED
A closure on the keyswitch causes the machine to go out of service.
OR
FREE W/KEY - All items are freevended while there is a closure on the keyswitch input.
Normal cash sales are supported when the keyswitch input is open. If the free vend code
(selected under SUPERVISOR MODE) is not 0000, the code must be entered first.
OR
FREE ONCE - A closure on the keyswitch input causes only the next item to be freevended.
Coin mechanism errors are ignored. This state is designed for card or token systems where
one item is vended per token. Normal cash sales are also supported.
b. Press
until the option you want is displayed.
c. CONTINUE.
VIEW MACHINE ID NUMBER
a. Press
, then press
until the display shows I.D. XXXXXX . The X's represent
the 6-digit machine ID number.
b. CONTINUE.
VIEW NON-RESETTABLE SALES AND VEND DATA
a. Press
. The display shows NR$ XX.XX. "XX.XX" is a dollar and cents figure
showing the total of all sales in the machine. This is a running total, and is not resettable.
b. Press
. The display shows NR X. "X" is the total number of vends made by the
machine. This is a running total, and is not resettable.
c. CONTINUE.
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HotCup Operators’ Guide
VIEW DATA THREE DIFFERENT WAYS
Paid sales and vends can be viewed three different ways: By whole machine, by selection type, and
by individual selection. The first screen of the data item shows its machine total.
i. To view the data by selection type, press the letter of the type you want to see. For
example, pressing A shows you the total sales and vends for the combined regular and
large size cups of the A selection. You can then press
all the active selection types.
and
to see data for
ii. To view the data by individual selection, press the letter and number of the selection you
want to see. You can then press
selections.
and
to see data for all the active
iii. If viewing data by individual selection, press
vend of that selection.
to view the date and time of the last
VIEW TOTAL PAID SALES
a. Press
, then press
until the display shows **$ XX.XX. "XX.XX" is a dollar
and cents figure showing the total of all PAID sales in the machine (as opposed to unpaid
sales like winner and free vends). This is the total since the last time it was cleared.
b. If desired, view this data by cup size and individual selection.
c. Continue.
VIEW CARD READER PAID SALES
(not shown if zero)
a. Press
, then press
until the display shows **$ XX.XX.
b. Press
. The display shows DBT XX.XX. "XX.XX" is the amount of money collected
from card reader sales.
c. CONTINUE
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View Machine Info
VIEW TOTAL PAID VENDS
a. Press
, then press
until the display shows ** XX. "XX" is the total number of
paid vends for the entire machine.
b. If desired, view this data by cup size and individual selection.
c. CONTINUE.
CLEAR ALL RESETTABLE DATA
a. Press
resettable.
. The display shows NR$ XX.XX. This is a running total, and is not
b. Press and hold
. Two beeps sound and the display shows CLEARING momentarily,
and then changes to FINISHED. All data is cleared.
c. CONTINUE.
CLEAR PAID SALES DATA ONLY
a. Press
, then press
until the display shows **$ XX.XX. "XX.XX" is a dollar
and cents figure showing the total of all PAID sales in the machine (as opposed to unpaid
sales like winner and free vends). This is the total since the last time it was cleared.
b. Press and hold
. Two beeps sound and the display shows CLEARING momentarily,
and then changes to FINISHED. All paid sales data is cleared; other data is not cleared.
c. CONTINUE.
VIEW AMOUNT IN COIN BOX
(not shown if zero)
a. Press
, then press
until the display shows CBX XX.XX.
"XX.XX" is the dollar and cents amount in the coin box.
b. CONTINUE.
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VIEW AMOUNT IN VALIDATOR
(not shown if zero)
a. Press
, then press
until the display shows DBV XX.XX.
"XX.XX" is the dollar amount in the bill stacker.
b. Press
to show the quantities of bills in the stacker. For example, the display shows
$0120, meaning that there are 20 dollar bills in the bill stacker. Press
again to show
the quantities of other bills, such as $5s, $10s, or $20s.
c. CONTINUE.
VIEW DIAGNOSTIC MESSAGES
a. Press
. The display shows any of the following diagnostic messages, depending upon
any fault(s) present:
NO ERRORS
None of the following errors are detected:
Key(s) x, y stuck.
KEYPAD xy
ROM ERROR
RAM ERROR
Key(s) x, y stuck.
RAM is not initialized or is not compatible with the currently loaded
software. If this message appears, initialize your RAM by
performing the following procedure:
NOTE:
Initializing RAM will erase all your data and drink settings. Be
sure you have written this information down before continuing.
b. Press and hold
until two beeps are heard, and the display shows FINISHED.
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View Machine Info
The keyswitch input is active and configured as an inhibit.
Machine type error displays machine type screen. NOTE: This is the
KEYSWITCH
MACH.TYPE 0
actual machine type screen. You may enter the correct machine type
number directly on this screen without further action.
Configuration error; displays the machine configuration screen. NOTE: this
is the actual config screen. You may enter the correct config number
directly on this screen without further action.(Verify cup size and product
D+J+WXYZ
times in the product configuration
screen).
Tank failed to fill or refill.
TANK ERR
RING 1, 2
The cup ring is jammed.
MTR 1A1B2X
NO CUPS 1, 2
BREW JAM
WASTE PAIL
LOW WATER
COLD WATER
NO SENSOR
No float
Cup turrets are jammed.
Out of cups.
The brewer is jammed.
The waste pail is full.
The water level in the tank is low.
Water in the tank is too cold to vend.
Temperature sensor failed or missing.
Float sensor failed or missing.
Whipper motor failure (motor 1, 2, 3, 4, 5)
The automatic delivery door is jammed.
WHIP 1 2 3 4 5
DOOR JAM
NO MECH
Coin mech not detected - machine will not operate if configured for coin
mech
Incomplete coin mech communications check harness.
Coin mech reporting a bad tube sensor replace mech.
Replace the coin mechanism.
MECH COMM
MECH.SENSOR
MECH ROM
Coin mechanism acceptor section is unplugged from the main body of the
coin mech. Connect the cable and cycle machine power OFF and then ON.
MECH.ACCEPT
One or more coin tubes are jammed. Pay a coin from each tube until the
jam is cleared.
MECH JAM
DEBIT CARD
CHECK DBV
Card reader reporting error — machine will not operate if configured for
DEBIT ONLY.
Bill validator reporting error — machine will not operate. Empty stacker,
clear jams, etc.
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Incomplete bill validator communications — check harness.
DBV COMM
DBV MOTOR
One of the motors has failed. The unit will disable itself until the error is
corrected. Check for bill stuck in the acceptance path. If no bill is present,
replace the validator. Cycle machine power OFF and then ON.
One of the sensors in the bill validator has failed. The unit will disable itself
until the error is corrected. Check for bill stuck in the acceptance path. If no
bill is present, replace the validator. Cycle machine power OFF and then
ON.
DBV SENSOR
A bill is jammed in the acceptance path. The unit will disable itself until the
error is corrected. Remove bill stuck in the acceptance path. Cycle
machine power OFF and then ON.
DBV JAM
The stacker is open or removed. The unit will disable itself until the error is
corrected. Install the stacker correctly.
DBV STACKR
Price error detected and changed to maximum - check prices.
All selections are reported out of service.
CHK PRICE
NONE READY
pV.ERR CUP 1
pV.ERR CUP 2
pV.ERR PCB
Cup ring 1 is out of service due to a PosiVend™ error.
Cup ring 2 is out of service due to a PosiVend™ error.
PosiVend™ is ON but not working. The last calibration sample was 255.
Check that the PosiVend™ PCB is present at J34.
PosiVend™ is ON but not working. The last calibration sample was £50.
Check for a blocked sensor or disconnected harness.
PV.ERR SNSR
AJP.TMR1 XX
JP.TMR2 XX
PosiVend™ is active and ring 1 anti-jackpot timer is ON. XX is a value
between 1 and 99 in minutes.
PosiVend™ is active and ring 2 anti-jackpot timer is ON. XX is a value
between 1 and 99 in minutes, and represents the amount of time left on the
anti-jackpot timer for this cup ring.
ANo brewer
Brewer.err
Brewer jam
Brewer is missing or malfunctioning.
The brewer is in an incorrect position.
The brewer has not reached an appropriate position within a certain time-
out period. Check for a physical jam or a motor stall condition.
The brewer is clamped and not vending, or is not in a brewer test mode.
Close the door (if open), or run a brew test.
Reset brwr
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View Machine Info
DOWNLOAD DATA TO A PDCD
a. Connect your portable data collection device (PDCD) in accordance with its operating
instructions.
b. Press
. Data is downloaded into your PDCD.
NOTE
Depending upon the setting selected (See “Set Printer or Dex Options”
on page 40), data may be cleared after the download is complete.
c. Continue.
CHANGE MACHINE ID NUMBER
b. Press
, then
until the display shows I.D. XXXXXX . The X's represent the 6-
digit machine ID number.
c. Using the number keys, enter a new ID number.
d. CONTINUE.
VIEW THE WATER TANK TEMPERATURE
a. Press
(in degrees F or C, depending upon your choices).
b. CONTINUE.
. The display shows TEMP XX F. This is the current water tank temperature
VIEW THE CURRENT SOFTWARE VERSION NUMBER
a. Press
, then press
until the display shows VER XXXX. This is the current
software version number.
b. CONTINUE.
VIEW THE SELECTION MACHINE TYPE
a. Press
then
until the display shows MACH.TYPE (X). This is machine type,
b. CONTINUE.
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VIEW THE SELECTION MACHINE TYPE CONFIGURATION
a. Press
, then press
until the display shows CONF WXYZ. This is the machine
"Y", and "Z".
b. CONTINUE.
VIEW THE SELECTION CONFIGURATION
a. Press
, then press
until the display shows 0.ABCDEFGH. This shows which
selections are available for sale and setup for regular size drinks. If one or more of the letters
in the display are replaced by dashes (-), that selection is unavailable.
b. Press
. The display shows 1.ABCDEFGH. This shows which selections are
available for sale and setup for large size drinks. If one or more of the letters in the display
are replaced by dashes (-), that selection is unavailable.
c. CONTINUE.
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HotCup Operators’ Guide
Sanitation
Sanitation
BASICS
INTRODUCTION
Anybody who services vending machines must use proper sanitizing procedures. Health regulations
require that hands be clean when cups, commodities, and food-contact parts are handled or
serviced.
In addition, Federal and State Health Departments require regular cleaning and sanitizing
procedures for food contact parts.
The information in this section will explain how to clean and sanitize the merchandiser on a day to
day basis. A clean and well maintained merchandiser will provide a better product and greater safety
for your customers.
CLEANING AND SANITIZING -- WHAT’S THE DIFFERENCE?
Clean means “free of visible soil”. In cup vending machine servicing, cleaning is also done to
maintain product quality and to remove food soils, oils, and mineral stains that could affect product
taste, aroma, and appearance.
Sanitizing means the reduction, to safe levels, of the number of disease-causing bacteria that remain
on the surface after cleaning. Therefore, cleaning and sanitizing are done in separate steps, as
prescribed by health regulations and good industry practice.
When you sanitize you create a healthy and hygienic condition. This leads to wholesome food,
which in turn leads to satisfied customers.
SANITIZING IS NO SUBSTITUTE FOR A GOOD CLEANING
HOW DO I SANITIZE?
You can sanitize by using either of these two methods:
Chemicals: The object to be sanitized is treated with a bactericidal compound.
Heat: Raise the temperature of the object high enough to kill bacteria. Water must be at
least 170° F.
Hot brew water (if available) is an acceptable sanitizer. When food contact surfaces are
washed and/or rinsed, use the hot water available in the machine.
Turn the machine off before using water on the machine.
In either case, the object must be thoroughly clean and completely rinsed in order for the sanitizing
process to work. Caked-on soils not removed by cleaning, for example, may shield bacteria from a
sanitizing solution.
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A GOOD PLACE TO START -- YOUR SANITATION KIT
You need to be sure that each machine is clean, safe, and functioning when you leave it. In order to
properly do this, you need to have a complete set of the right tools. In addition to the screwdrivers,
pliers, and test equipment necessary to repair a machine, you need to have the tools to clean the
machine.
Here is a checklist of the items needed for a good sanitation kit:
•
•
•
•
Sanitation pail
Tube and nozzle brushes for food contact surfaces
Utility brush for dry spillage around canisters, etc.
Disposable towels, wet-strength and lint-free
NOTE
Wiping with towels can re-contaminate sanitized food-contact
parts. Therefore, towels should not be used to dry food-contact
surfaces. Instead, these parts should be air dried.
•
•
•
•
•
Spray detergent, diluted to desired strength
Urn cleaner packets for coffee stains and oils
Odor control chemicals for pails
Replacement parts (if the exchange method is used)
Cabinet polish or window cleaner for the outside of the machine
Feel free to add some items to this list. For example, you may want to use a portable vacuum
cleaner.
SANITATION PROCEDURES
Refer to the recommended cleaning and sanitation interval table on the final page of this section. For
each item, complete the procedure as outlined here.
Food-Contact Parts
NOTE
All food-contact parts must be cleaned and sanitized.
Air dry, do not wipe dry.
Ingredient Canisters - Empty and wash the canisters, augers, and spouts. Sanitize with hot
water and allow to air dry completely before returning to cabinet.
Mixing Bowls - The inside of all mixing bowls can be rinsed by performing the “Bowl Rinse”
operation as outlined in the Programming section of this manual.
If needed, remove mixing bowls from the dry ingredient shelf. Wash the mixing bowl lids and
sanitize with hot water. Allow to completely air dry before reassembling.
Whipper Lids and Impellers - Remove lids and impellers from the whipper housings, wash the
lids and impeller housing. Sanitize with hot water and allow to air dry before reassembling.
Beverage Discharge Nozzles - Disconnect the beverage dispensing tube from the nozzles.
Remove the nozzles from the mounting bracket. Remove the cap from the nozzle, wash
clean and sanitize the nozzles and cap. Refer to the tubing connection diagram for proper
routing.
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Sanitation
Brewer, Brewer Basket, and Brewer Funnel - The tubing and brewer may be sanitized by
performing the BREW RINSE operation as outlined in the programming section. The
machine features an automatic brewer sanitizing feature also described in the programming
section.
At times, it may be necessary to wash and sanitize the individual brewer parts. If so,
disconnect the tubes from the brewer manifold. Remove the brewer barrel and manifold ass
embly from its support. Remove the brewer basket and funnel assemblies.
Thoroughly wash all parts using soap and water. Sanitize by rinsing thoroughly with hot
water.
Coffee Chutes - Remove the metal chute(s), wash clean, and sanitize by rinsing with hot
water. Air dry before reinstalling.
Condiment Chute Assembly - Remove the condiment chute and cover from the condiment
canisters. Thoroughly wash all parts using soap and water. Sanitize by rinsing thoroughly
with hot water.
BREWER CLEANING
The brewer has two main parts you can remove: the brew barrel and the funnel screen and seal assembly. You
can remove them with the brewer in the machine, or the entire brewer can be removed as one unit.
a. On the left side of the brewer, cut off and discard the filter paper (not required for paperless).
b. Grasp the top of the brew barrel, and turn it counter-clockwise ¼ turn to the right as shown. Lift
straight up and remove
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Sanitation
HotCup Operators’ Guide
c. Remove the hose from the bottom of the funnel screen and seal assembly.
d. At this point, you can remove the brewer or leave it in the machine.
e. To remove the brewer, tilt the latch down and swivel the brewer up and out.
f. Remove the screen and seal assembly as shown:
•
Press down on the tabs with your fingers, and slide straight back.
•Lift straight up and pull out.
Brewer Assembly w/ Paper
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Sanitation
Paperless Brewer Assembly
g. Thoroughly wash all parts using soap and water. Sanitize by rinsing thoroughly with hot water. Air
dry, or blow dry with compressed air (if available).
h. If you removed the brewer, make sure the motor drive link is aligned as shown.
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•
If the motor drive link is aligned properly, the flat on the cam wheel will seat on the bearing.
•
If the motor drive link is not aligned properly, the flat on the cam wheel is turned away from the
bearing. You must manually turn the cam wheel to capture the bearing on the flat.
i. Assemble in the reverse order of disassembly. NOTE: when replacing the screen and seal assembly,
make sure you hear TWO CLICKS as you push it all the way in.
j. Feed new filter paper through paper guide and brewer as shown, and don't forget to connect the
hose(s)!
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Sanitation
k. Position the Squeegee Assembly as shown in the figure below.
Paperless Brewer Assembly
LOAD FILTER PAPER
Refer to page 21.
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Sanitation
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Non Food-Contact Parts
Brewer Mechanism Cleaning - Remove the brewer mechanism from its mounting and rinse
with the spray hose.
Cup Delivery Compartment - Remove the compartment from the merchandiser. Wash clean
and rinse with hot water.
Exhaust Fan Filter - Remove the filter from its housing. Wash with soap and water, rinse,
wring dry, and replace into housing.
Grounds Pail - Empty and rinse the grounds pail. Reline the pail with a clean plastic liner.
Waste Pail - Empty, wash, and rinse with hot water. Sprinkle detergent powder in the bottom
of the pail to help control odors.
Ingredient Rinse Tray - Remove product canisters. Wash and rinse with hot water. Allow to
air dry.
OVERALL CLEANING
Inspect your merchandiser both inside and out. Be sure to check corners and all less visible parts of
the merchandiser.
Clean where needed.
Allow the inside of the cabinet to dry thoroughly before you close the door.
National Vendors recommends using the following supplies:
A commercial glass cleaner on the glass in the cabinet door.
A mild detergent and warm water on the cabinet, brewer, and other NON ELECTRICAL components.
CAUTION
The plastic parts in your merchandiser should be cleaned with
mild detergent and warm water. The use of other cleaning agents
may damage the material, and should be avoided.
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Sanitation
PREVENTATIVE MAINTENANCE CLEANING
Periodically, you should visually inspect your merchandiser's hot water tank for excessive lime and
scale buildup. This buildup on the tank walls, water valves, and heater element will vary
dramatically, depending upon water quality. You should develop a cleaning and deliming schedule
based on the apparent local water quality.
NOTE
To aid in removing scale from your merchandiser, National Vendors has a service kit
available: part number 6400080. In addition, if your machine has the Everpure water
inlet filter system option, a second kit (part number 6400086) is also available.
TO
CHOCOLATE
TO
TO
SOUP
BOWL
BOWL
HOT WATER
VALVE
TO
CONDIMENT
BOWL
DISPENSING
NOZZLE
SUPPORT
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Appendix A
Appendix A
The Optional Printer
The printer allows you to obtain a hard copy of data from the HotCup Center.
This data includes:
•
•
•
•
•
•
Machine ID number
Time and date of printout
Price of each selection
Mug discount
Dollar value of sales for all selections
Sales counts for all selections
Printing is very simple:
a. Open the machine door and locate the printer cable. (You may need to open the monetary
panel.)
b. Make sure the baud rate selected in the MACHINE CONFIGURATION function agrees with
your printer's baud rate.
c. Connect the printer to the printer cable.
d. Turn the printer power ON.
e. The display shows PRINTER. You are now in the printer mode.
NOTE
Pressing
causes you to leave the printer mode. To reenter printer mode, press
while the printer is connected and turned on.
f. To print all prices, press
. The printer begins printing. the machine display scrolls "** "
until the data has been downloaded, then it returns to PRINTER. The printer may continue
printing for a while longer.
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The Optional Printer
HotCup Operators’ Guide
g. To print product configuration, press
. The printer begins printing. The machine
display scrolls "** " until the data has been downloaded, then it returns to PRINTER. The
printer may continue printing for a while longer.
h. To print sales information, press
. To customize your printout, refer to the MACHINE
CONFIGURATION function. The printer begins printing. the machine display scrolls "** "
until the data has been downloaded, then it returns to PRINTER. The printer may continue
printing for a while longer.
i. When the printer is unplugged or turned off, the machine display will once again show the
normal standby message.
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Appendix B
Appendix B
The Infrared Mug/Cup Sensor
The infrared mug/cup sensor can sense the presence of a mug or cup without using moving parts.
Indicator light
The sensor is equipped with an indicator light. This light will help you get the best results from the
infrared mug/cup sensor.
Under these conditions:
•
•
•
Machine door open
Cup station in place
No cup in the station
The indicator light should be off. If it is on, it is indicating improper cup station alignment or excessive
sensor sensitivity.
Under these conditions:
•
•
•
Machine door closed
Cup station in place
No cup in the station
Press any letter on the selection switch panel, for example, A. Only the letter A should be showing in
the message display. If “A MUG” is displayed, it indicates one or more of the following:
•
•
•
Improper cup station alignment
Excessive sensitivity (the sensor is sensing the delivery door)
Cup station lens is not clean
Cleaning
As indicated in the Sanitation section, you should remove the cup station to clean it. Pay particular
attention to the dark colored infrared mug/cup sensor lens, which is part of the cup station. If it is not
thoroughly cleaned, the sensor will not work properly.
CAUTION
Do not get liquid inside the sensor unit.
Cleaning the infrared mug/cup sensor unit itself is not usually necessary. If it does require cleaning,
just wipe it with a damp cloth.
Calibration
1. Remove the plastic cap in the rear of the sensing unit, exposing the potentiometer adjusting
screw, as shown in figure B1.
2. Turn the screw clockwise to increase sensitivity of cup detection, or counterclockwise to
decrease sensitivity.
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HotCup Operators’ Guide
3. Calibrate the sensor:
CAUTION
Do not adjust sensitivity too far, or unreliable sensing could result.
a. Using a piece of WHITE poster board or heavy cardboard, make a 5" x 5-5/8" target.
NOTE
It is very important that this material be white.
b. Place the target in the cup station just beyond the cup deflectors (see figure B-2). The target
should be standing vertically; not tilted forward or backward.
c. With the target in place, turn the adjusting screw clockwise very slowly until the indicator just
turns ON.
d. Turn the adjusting screw counterclockwise very slowly until the indicator just turns OFF.
4. Replace the plastic cap.
5. Insert a mug into the cup station in the vending position and check to see that the red indicator
light is ON.
This calibration will be adequate for most cups or mugs. In some cases, a slightly more sensitive
setting is needed if the cup or mug is a dark color.
VIEWING REAR OF SENSOR ASSEMBLY
INDICATOR
LIGHT
PLASTIC CAP
SHOWN REMOVED
ADJUSTING SCREW
FIGURE B1
PLASTIC CAP
INDICATOR LIGHT
CUP
DEFLECTORS
CUP
FIGURE B2
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Appendix C
Appendix C
DEX/UCS Interface Operation
Connect your portable data collection device (PDCD) to the harness hanging inside the monetary
door, and operate it per its instructions.
SELECT DATA TRANSFER METHOD:
1. Press
. The display shows: ENTER CODE . You must enter the four-digit supervisor
code within 6 seconds to gain access.
NOTE
A new machine has a factory-set supervisor code of 0000.
2. When you have entered the right code, you will hear two beeps and see SUPERVISOR in the
display.
3. Press
until the display shows DEX.CLR ON or DEX.CLR OFF.
DEX.CLR ON = Data will be cleared after collection is complete.
DEX.CLR OFF =Data will remain in merchandiser memory after collection is complete.
4. Press
to switch between the two options.
to exit.
5. Press
This procedure does not need to be repeated unless you desire to change the data transfer option.
However, it might be prudent to check the setting prior to download to ensure unintentional clearing
of data.
DOWNLOAD DATA:
Press
. The display shows DEX.MODE while data is being transferred.
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Appendix D
Appendix D
Modify Canister to Vend 12oz Cups
Proceed as follows:
1. Remove all cups, then remove the turret center and turret base assembly from the canister.
2. Break off all 8 tabs on the bottom of the turret base as shown.
NOTE
You will no longer be able to vend smaller cups from this canister!
To return to vending smaller cups, you must replace the modified
turret base with an original turret base (part number 6233048)
from National Vendors Parts Department.
3. Replace the turret center and turret base in the canister and load cups.
4. Drop a cup. If it drops properly, you are finished with the procedure, if not, continue with step 5.
5. Remove all cups, then remove the canister from the cup mechanism assembly.
6. Remove the funnel, replace the canister, and reload cups.
7. Drop a cup. If it drops properly, you are finished with the procedure, if not, continue with step 8.
8. Order a 5 oz/18oz cup ring (part number 6233120) from National Vendors Parts Department.
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Modify Canister to Vend 12oz Cups
HotCup Operators’ Guide
TURRET
CENTER
OPTIONAL
TWIN DRINK
CENTER CUP
CANISTER
TURRET
BASE
TURRET
CENTER
BREAK OFF
ALL TABS
TURRET
BASE
BREAK OFF
ALL TABS
CANISTER
FUNNEL
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Appendix E
Appendix E
Clean Hot Water Tank
Some smell and/or taste problems may occur in new machines. Follow this procedure to clean the
hot water tank if you experience problems:
1. If the machine is in service, remove power from the machine.
2. Dissolve 1 tablespoon of common baking soda in a cup of water.
WARNING
The water tank may be HOT. Be careful when working on the tank.
3. Loosen or remove the hot water tank lid and pour the baking soda solution into the tank.
4. Apply power to the machine.
5. If the tank is not full, fill it.
6. Allow the tank to reach its operating temperature.
7. Leave the solution in the tank for AT LEAST ½ hour. If possible, leave the solution in the tank
for 1 hour.
8. Drain the tank.
9. Refill the tank, then drain again.
10. Refill the tank and put the machine back into service.
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Appendix F
Appendix F
The FreeVend Keyswitch Option
The free vend keyswitch allows someone to set up free vending without needing to open the door.
It is a good idea to establish a free vend code. This will prevent an unauthorized person from setting
the machine to free vend, even if they have a key.
1. Press
. Enter your 4-digit supervisor code. Press
.
2. Press
again, then press
until the display shows FREE XXXX. Enter a 4-digit
free vend code.
NOTE
To keep the user from having to enter a code, you can enter 0000
as your code. See the steps below for details.
3. Press
until you have left the function.
USING THE FREE VEND KEY SWITCH:
If you have set your freevend option to FREE W/KEY:
1. Place your key in the free vend keyswitch and turn it to the right. (If the keyswitch is already
turned to the right, turn it to the left, then back to the right.) The display shows: ENTER CODE.
NOTE
If your freevend code is set to 0000, you will not see this display.
Skip to step 3.
2. Enter your 4-digit freevend code. If you do this successfully within 6 seconds, you will hear two
beeps, and the display shows: UNLOCKED.
3. The display shows NO MONEY REQUIRED (or whatever custom message you set up for the
freevend period). Remove your key. All vends are free until the keyswitch is turned to the left
again.
4. To take the machine off free vend, insert your key, turn the keyswitch to the left, and remove the
key.
If you have set your freevend option to FREE OFF or FREE ALL:
If the freevend key is turned to the right, the machine will go out of service.
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