GETTING STARTED
GUIDE
Cisco Small Business
NSS2000 Series Network Storage System
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Contents
1
3
8
Step 1 — Access the NSS when there is no DHCP Server Present on
your Network
9
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Contents
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1
Introduction
Thank you for choosing the Cisco Business Series Network Storage System
(NSS).
Administering a network can be a difficult job. Finding low-cost ways to simplify
your data-management tasks means that you have more resources to dedicate
elsewhere. The NSS is a Network Attached Storage (NAS) unit that appears as a
native file server for the various clients within your network, including Windows,
Apple Macintosh, UNIX, and Linux platforms. The biggest benefit to your users is
that they can now access data that might be stored across different physical
platforms as simply as if it were on their own computers. The NSS provides a
single repository that is completely dedicated to storage, ensuring the integrity,
reliability, and accessibility of your data for a relatively low cost.
The NSS lets you install up to two physical disk drives. The NSS uses the most
common file-based protocols such as NFS, CIFS, and FTP for file sharing.
The NSS2000 Series includes the NSS2000 and NSS2050 models. Check
www.cisco.com/go/smallbiz for additional information.
Benefits
The NSS offers the following main advantages to your business:
• Cross-platform File Sharing: Share files easily and inexpensively across
heterogeneous platforms over a cost-effective Ethernet and IP network.
• Easy Installation and Administration: With a basic understanding of
networking, the NSS is easily configured, managed, and made available to
all of your networked users.
• Data Consolidation: Centralize data to reduce management costs and
maximize your investment in existing hardware. This also means better data
security.
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Introduction
About this Guide
1
About this Guide
The Getting Started Guide contains the step-by-step details for getting your NSS
up and running for the first time---from hooking up the hardware to doing the basic
configuration steps to get the NSS running. Users are shown how to log into the
NSS to access storage.
Recommended Installation Sequence
Follow the NSS installation steps to set up and configure the device. They provide
out-of-the-box instructions. You can find detailed instructions for each step in the
remaining sections of this guide.
- Step 1: Install the disk drives. If your device already has disk drives
installed, skip this step.
- Step 2: Connect the Ethernet cable.
- Step 3: Connect the power.
(NSS)”):
- Step 1: Configure the Network Settings IF a DHCP server is not present.
(If there is a DHCP server, skip this step.)
- Step 2: Log into the Configuration Interface
- Step 3: Run the applicable configuration wizards.
- Step 4: After you configure the NSS, save a copy of the configuration file
to a location on the NSS and to a USB key.
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2
Setting up the Hardware
This chapter provides details for installing the NSS hardware. The installation is
broken down into the following steps:
already installed, follow the steps in this section to insert disk drives into the
NSS chassis.
network.
from the NSS to the applicable power source (UPS or mains).
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Setting up the Hardware
Step 1 — Install the Disk Drives
2
Step 1 — Install the Disk Drives
After you remove the NSS from the packaging, you are ready to set up the
hardware. If your NSS already has disk drives installed, skip this step.
To install the disk drives into the NSS:
STEP 1 Remove a disk tray from the front of the NSS chassis by pushing in the tab on the
latch at the front of the tray then open the latch. (There is no recommended order
of which tray to remove first.)
a
b
STEP 2 Position the disk drive into a disk tray.
STEP 3 Using a Phillips screwdriver, either screw in two screws on each side of the disk
tray to the disk drive or screw in the four screws on the bottom of the disk tray to
the disk drive.
OR
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Setting up the Hardware
Step 1 — Install the Disk Drives
2
STEP 4 Apply even pressure to the both corners of the tray while you insert the tray fully
into position in the chassis.
STEP 5 When the disk drive is inserted all the way in, close the latch on the disk drive tray.
STEP 6 Repeat steps 1 to 5 for each disk drive you want to install.
Approved Vendor List for Drives
recommended disk drives.
When you select a disk drive, consider the type of RAID levels required to service
your business needs. For example, if you are creating a RAID (versus a JBOD),
make sure that each of the disks used in the array have the same disk capacity.
The RAID is built using the capacity of the smallest disk in the array.
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Setting up the Hardware
Step 2 — Install the Ethernet Link
2
Step 2 — Install the Ethernet Link
After the disk drives are installed in the chassis, you are ready to connect the
Ethernet cable.
NOTE: If you are hotplugging an Ethernet
cable to the NSS after the initial installation,
ensure you wait 15 seconds between the time
you unplug the cable and plug it back in. Within
10 seconds the newly connected link should
appear with the correct IP and link rate in the
configuration interface.
To connect the Ethernet cable to the NSS:
STEP 1 Install the Ethernet cable to the Ethernet port at the back of the NSS chassis.
STEP 2 Connect the Ethernet cable to your network.
Make sure all the connections are secure. You are now ready to continue with
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Setting up the Hardware
Step 3 — Install the Power
2
Step 3 — Install the Power
After you connect the Ethernet cable, you are ready to power up the NSS. There
are several possible power configurations. We suggest that a UPS be used since a
sudden loss of power can cause RAID corruption and possible data loss. The
following procedure provides details for each of these options.
To connect the power to the NSS:
STEP 1 Depending on your power configuration, do one of the following:
• UPS: Connect the power cable to the Power port on the NSS and to an
available port on the UPS. You then need to connect the USB signal cable
from the UPS to the UPS port on the NSS. For more information about
choosing a UPS, refer to the list of supported UPS product families.
• Mains: Connect the power cable to the Power port on the NSS and to the
mains power.
STEP 2 Press the Power button and confirm the Power LED on the front of the NSS
chassis turns yellow.
Congratulations! You have successfully set up the NSS hardware. You are now
ready to configure the NSS for your unique business storage needs.
NSS-supported UPS Product Families
The NSS supports the following UPS product families:
• APC Back-UPS Pro USB
• APC Back-UPS RS USB
• APC Back-UPS USB
• APC Back-UPS LS USB
• APC Back-UPS ES/CyberFort 350
• APC Smart-UPS USB
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3
Configuring the Network Storage System
(NSS)
There are a variety of ways to configure the NSS, depending on your specific
storage needs and your unique networking environment. This section covers the
steps you need to follow to get the NSS configured so that you can start using its
storage. For a more detailed description of the configuration options available,
refer to the topics in the pdf version of the Administrator Guide available from the
from the Help menu on the NSS configuration interface. You can display page-
specific help by clicking the Help button (question mark) in the upper-right corner
of any configuration page.
Go through the steps in this section (in the recommended order) to configure the
NSS.
Network: If a DHCP server is not present when you install the NSS, follow
the details in this step to manually configure the network settings so that
you can access the Configuration Interface. (If a DHCP server is installed,
skip this step.)
Configuration Interface as an administrator.
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Configuring the Network Storage System (NSS)
Step 1 — Access the NSS when there is no DHCP Server Present on your Network
3
into the Configuration Interface for the first time, the basic configuration
wizard automatically starts. Run through this wizard to set up the NSS's
basic configuration. You can then choose to run the wizards to configure the
NSS to store video from your IP surveillance cameras.
a copy of the configuration to a location on the NSS and to a USB key.
Step 1 — Access the NSS when there is no DHCP Server
Present on your Network
This step depends on whether there is a DHCP server on the network to which
you are connecting the NSS (this could be the router). The NSS ships with a
default configuration such that its network interfaces are DHCP configured. For
your computer to communicate with the NSS when no DHCP server is present,
you must manually configure the computer’s network settings.
NOTE: The configuration for your computer is
only temporary. After you initially open the
configuration interface, you can configure the
static IP address for the NSS accordingly and
then restore your computer’s network settings
to their previous values. For help setting the IP
configuration on the NSS, refer to the online
help available with the NSS configuration
interface.
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Configuring the Network Storage System (NSS)
Step 2 — Log into the NSS Configuration Interface
3
To set up your computer to communicate with the NSS:
STEP 1 Set your computer’s network settings to the following:
• IP Address: 169.254.x.y (where x and y can be any number between 1 and
254). For example, 169.254.1.2.
• Subnet Mast (Netmask): 255.255.0.0.
After you configure your computer, you can log into the NSS configuration
interface. You can configure the NSS network IP settings as required.
Step 2 — Log into the NSS Configuration Interface
To log into the configuration interface:
STEP 1 If you are logging into the NSS for the first time, write down the MAC address
located on the sticker attached to the bottom of the chassis. You need the MAC
address as this is part of the default hostname. Otherwise, skip this step.
STEP 2 There are a variety of ways to display the NSS Login window.
• Open the Web browser on your computer: In the Address field, enter
http://NAS<MAC address (For example, “http://NAS0018F804E44C”.)
• Find the NSS through UPnP or Bonjour if installed.
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Configuring the Network Storage System (NSS)
Step 2 — Log into the NSS Configuration Interface
3
• You can find the NSS devices by using the Cisco NSS Discovery Tool.
install it on your PC.
Or
• If you received a CD along with the NSS2000 product, insert the CD into
your PC to automatically install and run the tool.
The splash screen appears.
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Configuring the Network Storage System (NSS)
Step 2 — Log into the NSS Configuration Interface
3
• Click Install to start the installation process. Follow the onscreen
instructions to install the application. When the process completes, the NAS
Discovery window appears.
• Select the NAS device to which you want to connect from the list. Click
Connect To GUI. The login window appears.
STEP 3 Enter the administrator login information. When you first log into the configuration
interface or if you reset the factory defaults, both the username and password are
set to admin.
STEP 4 Click OK. The NSS configuration interface appears. The configuration wizard
automatically begins.
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Configuring the Network Storage System (NSS)
Step 3 — Use the Quick Setup Wizards to Configure the NSS
3
STEP 5 It is a good idea to do a quick check of the information on the System Status page
to ensure that your hardware installation was successful and that this system is not
reporting any errors. For example, the Ethernet link is up and in good condition, the
right number of disk drives installed appear, and so on. For a detailed description
of the information on the System Status page, click the Help button in the upper-
right corner.
Step 3 — Use the Quick Setup Wizards to Configure the NSS
There are three wizards available from the Manager Menu of the configuration
interface:
• Initial Setup: This wizard automatically appears when you log into the
configuration interface for the first time. Although you can access it at any
time from the Manager Menu, if you have saved any configuration settings
before you run the wizard, note that running the wizard will erase any saved
data. For example, if you configure a RAID and then run the wizard, the RAID
will be deleted. This wizard steps you through the basic configuration to
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Configuring the Network Storage System (NSS)
Step 4 — Save the Current Configuration
3
refer to the online help or to the Administrator’s Guide, which you can
download from the Cisco.com website.)
• IP Camera Options: The following wizards let you set up the NSS to store
videos from IP surveillance cameras. The type of wizard you should choose
depends on the way the camera transfers the video clips. Note that you only
need to run the wizard once and then you must configure each the camera
to output the video to the configured share.
- FTP: Run this wizard if the cameras are set up to transfer motion-
triggered clips via FTP. Running the wizard creates a single user and FTP
share for the cameras. The videos are then saved within the FTP share
which contains a subfolder for each camera.
- CIFS: Run this wizard if the cameras ha
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Configuring the Network Storage System (NSS)
Step 4 — Save the Current Configuration
3
The Configuration Manager page appears.
STEP 3 Select the location where the backup is saved from the Stored Configuration
Location drop-down menu. To save the configuration file to a USB flash device,
select the AUX-1 port as the location. You can then copy the configuration file from
the USB flash device to another location on your network.
STEP 4 Click Update.
STEP 5 Click Save to save the configuration settings. If the configuration file does not
successfully save to the specified volume, check the volume to ensure that it is not
locked.
STEP 6 If you saved the file to the USB flash device, display the Storage Status page.
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Configuring the Network Storage System (NSS)
Step 4 — Save the Current Configuration
3
STEP 7 Click Unmount.
NOTE: Removing the USB flash device in a
mounted state means that you risk causing file
or filesystem corruption.
STEP 8 When the AUX-1 LED on the front of the chassis is off, you can safely remove the
unmounted USB flash device from the AUX-1 port.
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Instructing your End Users
Windows Users: Accessing the NSS Storage through FTP
4
STEP 2 If your user profile is set up locally (that is, through the NSS configuration interface)
and the NSS is joined to a Windows domain, in the User name field, enter the
following: <NSS hostname>\<username>. The hostname is not required if your
user profile is set up through the domain or for local users when the NSS is not
joined to a domain. (Just enter the username and then your password.)
STEP 3 Click OK.
The Windows Explorer window opens with a directory listing of the available
shares.
STEP 4 Depending on your privileges to the share, you can begin using the NSS storage.
Windows Users: Accessing the NSS Storage through FTP
Windows users who have a user profile set up can access any shares to which
they have privileges on the NSS storage using CIFS/SMB or FTP. Note that when
using FTP to access the NSS storage, users cannot rename folders.
NOTE: Before your end users can access the
shares on the NSS using FTP, the NSS must
have FTP access enabled and the individual
share must be set up to allow FTP access.
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Instructing your End Users
UNIX/Linux Users: Accessing Storage through NFS
4
To access the NSS storage using FTP:
STEP 1 From your FTP client application, connect to the NSS. Enter the IP address or
hostname of the NSS. For more information about using your FTP client
application, refer to its documentation.
STEP 2 Enter your username and password when prompted by your FTP client.
When your FTP client has logged in, a list of accessible shares appears as
individual directories.
STEP 3 Depending on your privileges to the share, you can begin using the NSS storage.
UNIX/Linux Users: Accessing Storage through NFS
UNIX and Linux users can access shares on the NSS via NFS. Due to the way that
the NSS implements NFS file access privileges, only NFSv3 is supported. In order
for NFS access privileges to work correctly, you must have the NSS joined to an
NIS domain.
NOTE: You must have root privileges to your
client system to create an NFS mount.
STEP 1 Log into the client system as root.
STEP 2 Create a mount point directory for the mount if you do not already have one (e.g.,
mkdir /mnt/nas_share1).
STEP 3 Mount the NFS share by typing "mount -t nfs -o nfsvers=3 <IP address/
hostname>:<mount point path on NSS> <mount point path on client>". The mount
point path on the NSS appears in the Shares page.
STEP 4 Log out of the root account.
STEP 5 Log into the user account on the client system.
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Instructing your End Users
UNIX/Linux Users: Accessing Storage through FTP
4
You should now have access to the share via the mount point directory on your
client. You have the privileges to the share as are defined for the NSS.
UNIX/Linux Users: Accessing Storage through FTP
UNIX and Linux users who have a user profile set up can access any shares to
which they have privileges on the NSS storage using NFS or FTP. Note that when
using FTP to access the NSS storage, users cannot rename folders. This is due to
FTP standards (any FTP servers that allow renaming of folders deviate from these
standards).
NOTE: Before your end users can access the
shares on the NSS using FTP, the NSS network
filters must be set up to allow FTP access. The
individual share must be also be set up to allow
FTP access.
To access the NSS storage using FTP:
STEP 1 Open your FTP client application.
STEP 2 Enter the NSS hostname/IP address.
STEP 3 Enter any other required settings. If using FTPS, ensure that the client is set to use
Explicit FTPS. For more help using the FTP client, refer to the FTP client
documentation.
STEP 4 Enter your username and password when prompted by the FTP client.
STEP 5 Depending on your privileges to the share, you can begin using the NSS storage.
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Instructing your End Users
Mac Users: Accessing Storage through CIFS/SMB
4
Mac Users: Accessing Storage through CIFS/SMB
Mac users who have a user profile can access any shares to which they have
privileges on the NSS storage using CIFS/SMB.
To access the NSS storage via CIFS/SMB:
STEP 1 From the Finder’s Go menu, click Connect to Server.
STEP 2 Enter "smb://<hostname or IP address of the NSS>/<sharename>. (Where the
information in the brackets is meant to be replaced with the applicable
information. Do not type the brackets.)
STEP 3 Click the "+" sign to save the NSS address to the Favorite Servers list so that the
next time you log in you just need to select the address from the list.
STEP 4 Click Connect.
STEP 5 When the Login window appears, enter your username and password. If your user
profile is set up locally (that is, through the NSS configuration interface and not
through the ADS or NTv4 domain) and the NSS is joined to a domain, you need to
enter the following: <NSS hostname>\<user name>. If the NSS is not joined to a
domain, just enter the username/password.
STEP 6 Depending on your privileges to the share, you can begin using the NSS storage.
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Instructing your End Users
Mac Users: Accessing Storage through FTP
4
Mac Users: Accessing Storage through FTP
Mac users who have a user profile can access any shares to which they have
privileges on the NSS storage using FTP. Note that when using FTP to access the
NSS storage, users cannot rename folders. This is due to FTP standards (any FTP
servers that allow renaming of folders deviate from these standards).
NOTE: Before your end users can access the
shares on the NSS using FTP, the NSS must
have FTP access enabled and the individual
share must be set up to allow FTP access.
To access the NSS storage using FTP:
STEP 1 Open your FTP client application.
STEP 2 Click Connect.
STEP 3 From your FTP client application, connect to the NSS. Enter the IP address or
hostname of the NSS. For more information about using your FTP client
application, refer to its documentation.
STEP 4 Enter your username and password when prompted by your FTP client.
STEP 5 When your FTP client has logged in, a list of accessible shares appears as
individual directories.
STEP 6 Depending on your privileges to the share, you can begin using the NSS storage.
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A
LEDs & Buttons
The LEDs on the front and back of the NSS chassis help you troubleshoot a variety
of conditions on the NSS---from normal operating conditions, alerts, to serious
error conditions. The Reset button lets you restore the network defaults in
situations where you can no longer log into the configuration interface.
Power LED/Button (Front Panel)
The Power LED can be in any of the following states, depending on the current
state of the NSS:
• Solid Yellow: The NSS is powered on and the boot loader is currently
running. The boot loader runs for approximately 10 seconds at the
beginning of the startup of the NSS, after which the LED goes to a blinking
green. This condition also occurs if the upgrade of the firmware process
fails (although in this case, the LED remains in a solid yellow condition until
the user clicks OK from the System Details page following an unsuccessful
upload. After the user clicks OK, the system reboots using the current
version of the firmware.)
• Blinking Yellow: The network configuration factory defaults are being reset.
When resetting the network defaults, hold down the Reset button until you
see the Power LED flash yellow rapidly.
• Solid Green: The NSS is powered up and finished booting.
• Blinking Green: The NSS is either booting up or shutting down.
• Alternating Yellow & Green: The firmware update is currently in progress.
• Off: The NSS is either disconnected from a power source or has finished
the shutdown process and can be safely disconnected from a power
source.
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LEDs & Buttons
System LED (Front Panel)
A
The Power button lets you do a graceful or hard shutdown of the NSS:
• Graceful Shutdown: Press the Power button for 1 to 2 seconds to trigger a
graceful shutdown of the NSS.
• Hard Shutdown: Press the Power button and hold for about eight seconds.
You would choose this option only if the NSS is not responding to a graceful
shutdown.
System LED (Front Panel)
The System LED can be in any of the following conditions, depending on the
current type of system error on the NSS:
• Solid Yellow: The administrator needs to look into the exact error condition
through the configuration interface as one of the following has occurred:
- A volume is more than 90% full.
- A disk drive has failed or is about to fail.
- A fan has stalled.
- The system temperature is above the maximum threshold.
- The temperature of a disk drive is above the maximum threshold.
- A voltage rail is above or below specification.
- The NSS is running on UPS due to a mains power failure.
• Solid Red: There is a critical system failure. The system could not boot due
to a corrupted firmware image. In this case, contact your support
representative.
• Off: There are no system-related problems.
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LEDs & Buttons
Reset Button (Front Panel)
A
Reset Button (Front Panel)
The Reset button lets you restore the network setting system defaults or reset the
box.
• To restore the network setting system defaults: You need to do this if the
configuration interface becomes inaccessible. To reset the network setting
system defaults, shut down the NSS, hold down the Reset button, and then
power up the NSS. When you see the Power LED blink yellow rapidly,
release the Reset button. The network settings are restored to factory
defaults.
• To reset the box: Press and hold the Reset button while the system is
running until the Power LED begins to blink green. Release the Reset
button.
LAN LED (Front Panel)
The LEDs on the front panel indicate the status of the LAN link:
• Solid Green: The LAN link is up and running at 1000 link speed, but is
currently idle.
• Flickering Green: The LAN link is up and running at 1000 link speed and is
currently active. The LED flickers off with activity.
• Solid Yellow: The LAN link is up and running at 10/100 link speed, but is
currently idle.
• Flickering Yellow: The LAN link is up and running at 10/100 link speed and
is currently active. The LED flickers off with activity.
• Off: No LAN link is detected.
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LEDs & Buttons
Hard Disk Drive LEDs (Front Panel)
A
Hard Disk Drive LEDs (Front Panel)
The ACT and Error LEDs associated with each of the installed disk drives indicate
disk-drive activity, or an error condition.
The various states of the ACT LED indicates the drive activity:
• Solid Green: The disk drive is configured but is currently idle.
• Flickering Green: The disk drive is configured, active, and not rebuilding.
Flickers off with activity.
• Blinking Green: The disk drive is configured and a RAID array is currently
rebuilding to the disk drive.
• Off: The disk drive is not configured (not part of a RAID or JBOD array and
not exported).
The various states of the Error LED indicate that the disk drive is in an error
condition:
• Solid Red: The disk drive is in a failed state.
• Blinking Red: The disk drive is predicated to fail (via S.M.A.R.T.). We
recommend that you replace the disk drive to avoid the loss of data.
• Off: The drive is OK.
USB LED (Front Panel)
The USB LEDs on the front panel indicate the status of the USB flash drive:
• Solid Green: The USB flash drive is connected and is not safe to remove.
• Blinking Green: The USB flash drive is connected and is being mounted or
unmounted.
• Off: There is either no USB flash drive connected to the NSS, or, if
connected, the USB hard/flash drive is safe to remove.
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LEDs & Buttons
UPS LED (Back Panel)
A
UPS LED (Back Panel)
The UPS LEDs on the back panel indicate the status of the UPS function:
• Off: There is either no UPS attached to the NSS or the UPS function has
been disabled in the System Power page in the configuration interface.
• On: A UPS is attached to the NSS and the UPS function is enabled in the
System Power page in the configuration interface.
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B
Environmental Specifications
11.42” x 9.17” x 3.23 (290 x 233 x 82 mm)
Device
Dimensions
6.61 lb (3 kg)
Unit Weight
Power
60W, 12V external AC power
FCC Class B
Certification
41 to 104°F(5 to 40°C)
Operating
Te m p
-4 to 158°F(-20 to 70°C)
Storage Temp
10 to 90%, Relative non-condensing
Operating
Humidity
10 to 95%, Relative non-condensing
Storage
Humidity
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C
Additional Information
Regulatory Compliance and Safety Information
Regulatory Compliance and Safety Information for this product is available on
Cisco.com at the following location:
Warranty
Warranty information that applies to this product is available on Cisco.com at the
following location:
End User License Agreement (EULA)
Licensing information that applies to this product is available on Cisco.com at the
following location:
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