Common Phone Tasks
Softkeys
All Calls
Lists all missed, placed, and
Place a call
Go off-hook before or
received calls.
after dialing a number.
Answer
Apply
Answer a call.
Redial a number
Press Redial.
Confirm a ringtone selection.
Initiate a call.
Switch to handset
during a call
Pick up the handset.
QUICK REFERENCE
Call
Switch to speaker or Press
headset during a call then hang up the handset.
or
,
Callback
Receive notification when a busy
extension becomes available.
Cancel
Cancel an action or exit a screen
without applying changes.
Mute and un-mute a Press
call
.
Clear
Clear all values.
View call history
Press
History.
> Call
, to hold.
Delete
Del Call
Details
Delete an entry from Call History.
Delete a call from Call History.
Hold and resume a Press
call
Press Resume to resume
the held call.
Opens the Details for a multiparty
call in the Missed, Placed, and
Received Call records.
Transfer a call to new Press
number
, enter the
Cisco Unified IP Phone
6921, 6941, and 6961 for
Cisco Unified
number, then press it
again.
Dial
Dial a selected number.
Divert
Send or redirect a call to voicemail
or to a predetermined phone
number.
Place an intercom
call
Press the Intercom button,
then enter a number if
necessary. Speak after you
hear the tone.
Communications
Manager 7.1 (SCCP)
Edit
Modify a name or email address.
Modify a number.
EditDial
Exit
Start a standard
conference call
Press
, dial the
Softkeys
participant, then press it
again.
Return to the previous screen.
Setup/cancel call forwarding.
Phone Screen Icons
Buttons
Fwd
All/Fwd
OFF
Silence the ring for an Press the Volume button
incoming call down once.
Common Phone Tasks
GPickup
Answer a call that is ringing in
another group or on another line.
Log Out
Meet Me
Missed
more
Sign out of Personal Directory.
Host a Meet Me conference call.
Open the record of missed calls.
Display additional softkeys.
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registered trademarks or trademarks of Cisco Systems, Inc. and/or its
affiliates in the United States and certain other countries. All other
trademarks mentioned in this document or Website are the property of their
respective owners. The use of the word partner does not imply a partnership
relationship between Cisco and any other company. (0705R)
© 2009 Cisco Systems, Inc. All rights reserved.
OL-20187-01
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