Cisco Systems DVR 8389DVB User Manual

Contents  
Notice for Installers  
IMPORTANT SAFETY INSTRUCTIONS  
Welcome  
About the Remote Control  
1. Set-top mode control  
2. TV mode control  
Front Panel  
IMPORTANT SAFETY INSTRUCTIONS, continued  
1
2
Installation Manual  
The servicing instructions in this notice are for use by qualied service  
personnel only. To reduce the risk of electric shock, do not perform any  
servicing other than that contained in the operating instructions, unless you  
are qualied to do so.  
Enjoy crystal clear pictures and CD quality sound with your Cisco®  
8389DVB Digital Video Recorder. Best of all, you can watch what you want  
to watch when you want to watch it at the press of a button. It’s all described  
in this user guide. Go through it right away to learn about each feature and  
to help you enjoy your experience to the fullest.  
IMPORTANT SAFETY INSTRUCTIONS...................................................... 2  
Welcome....................................................................................................... 4  
Safety First ................................................................................................... 4  
Serial Number and MAC Address................................................................ 4  
About the Remote Control............................................................................ 5  
Front Panel................................................................................................... 6  
Back Panel ................................................................................................... 7  
Connecting the Set-Top............................................................................... 8  
Connecting to a TV....................................................................................... 9  
Watch TV.................................................................................................... 10  
Setup Wizard.............................................................................................. 10  
Set Parental Control PIN............................................................................ 11  
Revert to Factory Settings.......................................................................... 11  
Navigator Bar.............................................................................................. 12  
Color-Coded Options.............................................................................. 12  
Main Menu.................................................................................................. 13  
TV Categories......................................................................................... 14  
DVR Functions ........................................................................................... 15  
Understanding the Live TV Buffer and Recordings ................................ 15  
Controlling Live TV and Recordings ....................................................... 16  
Instant Recording.................................................................................... 17  
Recording Menu ..................................................................................... 18  
Manual Recording................................................................................... 19  
Recording Settings ................................................................................. 19  
Electronic Program Guide....................................................................... 20  
Record from the Program Guide............................................................. 20  
View Blocked Channels.......................................................................... 21  
Set Blocking Options .............................................................................. 21  
Program Information............................................................................... 22  
Options ................................................................................................... 22  
Favorites List .......................................................................................... 23  
Setting up Favorites Lists ....................................................................... 23  
Program Reminders................................................................................ 24  
Displaying Picture-in-Picture (PIP)............................................................. 25  
On Demand................................................................................................ 26  
Ordering VOD Services.............................................................................. 27  
Troubleshooting.......................................................................................... 28  
No Picture............................................................................................... 28  
No Color.................................................................................................. 28  
No Sound................................................................................................ 28  
1) Read these instructions.  
• Do not install this apparatus in an enclosure, such  
Power Source Warning  
Handling Disposable Batteries  
as a bookcase or rack, unless the installation  
provides proper ventilation.  
A label on this product indicates the correct power  
source for this product. Operate this product only from  
an electrical outlet with the voltage and frequency  
indicated on the product label. If you are uncertain of  
the type of power supply to your home or business,  
consult your service provider or your local power  
company.  
This product may contain disposable batteries. Heed  
the following warning and follow the Battery Safety  
and Battery Disposal instructions below.  
2) Keep these instructions.  
3) Heed all warnings.  
STB  
TV  
3
• Do not place entertainment devices (such as  
VCRs or DVDs), lamps, books, vases with liquids,  
or other objects on top of this product.  
REC  
VOL  
+
CH  
3. Power On and Off  
4) Follow all instructions.  
4
5
5) Do not use this apparatus near water.  
6) Clean only with dry cloth.  
4. Access DVR recordings  
WARNING: There is danger of explosion  
if the battery is mishandled or incorrectly  
replaced. Replace only with the same type  
of battery. Do not disassemble it or attempt  
to recharge it outside the system. Do not  
crush, puncture, dispose of in re, short the  
external contacts, or expose to water or other  
liquids. Dispose of the battery in accordance  
with local regulations and instructions from  
your service provider.  
• Do not block ventilation openings.  
28  
Note to System Installer  
5. Watch live TV  
Protect from Exposure to Moisture and  
Foreign Objects  
My DVR  
7) Do not block any ventilation openings. Install  
in accordance with the manufacturer’s  
instructions.  
TheAC inlet on the unit must remain accessible and  
operable at all times.  
For this apparatus, the coaxial cable shield/screen shall be  
grounded as close as practical to the point of entry of the cable  
into the building. For products sold in the US and Canada, this  
reminder is provided to call the system installer's attention to  
Article 820-93 and Article 820-100 of the NEC (or Canadian  
Electrical Code Part 1), which provides guidelines for proper  
27  
26  
25  
6
7
8
9
10  
11  
Safety First  
6. Pause recording  
1
2
3 4  
5
6 7  
8
9
10  
11  
Before using the set-top, read the Important Safety Instructions section of  
this guide.  
T14776  
7. Fast-forward recording  
8. Set a recording  
Ground the Product  
8) Do not install near any heat sources such  
as radiators, heat registers, stoves, or  
other apparatus (including amplifiers) that  
produce heat.  
WARNING: Avoid electric shock and re  
hazard! Do not expose this product to dripping  
or splashing liquids, rain, or moisture. Objects  
lled with liquids, such as vases, should not  
be placed on this apparatus.  
REC  
1 USB Port  
2 Smart Card Slot  
3 Arrows  
Reserved for future use  
Reserved for future use  
GUIDE  
Page  
INFO  
24  
23  
WARNING:Avoid electric shock and re  
hazard! If this product connects to coaxial  
cable wiring, be sure the cable system is  
grounded (earthed). Grounding provides some  
protection against voltage surges and built-up  
static charges.  
grounding of the coaxial cable shield.  
CAUTION: To reduce the risk of electric shock, do not  
remove cover (or back). No user-serviceable parts  
inside. Refer servicing to qualified service personnel.  
9. Access the Main Menu  
10. Obtain program information  
Serial Number and MAC Address  
Your service provider may ask for the serial number or the MAC address of  
the set-top if your system requires troubleshooting in the future.  
EXIT  
BACK  
9) Do not defeat the safety purpose of the  
polarized or grounding-type plug.Apolarized  
plug has two blades with one wider than  
the other. A grounding-type plug has two  
blades and a third grounding prong. The  
wide blade or the third prong are provided  
for your safety. If the provided plug does not  
fit into your outlet, consult an electrician for  
replacement of the obsolete outlet.  
Battery Safety  
22  
12  
WARNING  
• Insert batteries correctly. There may be a risk of  
explosion if the batteries are incorrectly inserted.  
Indicates an active cable modem link  
Indicates a message  
Page  
TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT  
EXPOSE THIS UNIT TO RAIN OR MOISTURE.  
11. Go to last channel or previous  
menu item  
WARNING: Avoid electric shock and re  
hazard! Unplug this product before cleaning.  
Do not use a liquid cleaner or an aerosol  
cleaner. Do not use a magnetic/static cleaning  
device (dust remover) to clean this product.  
Cisco Digital Set-Top  
Model 8389DVB Digital Video  
Recorder  
• Do not attempt to recharge ‘disposable’ or ‘non-  
reusable’ batteries.  
13  
4 Envelope  
5 Display  
OK  
Look for the serial number and the MAC address on the bottom of the set-top.  
WARNING: Avoid electric shock and  
re hazard! Do not locate an outside antenna  
system in the vicinity of overhead power lines  
or power circuits. Touching power lines or  
circuits might be fatal.  
12. Page through the program guide  
13. Scroll through menu items  
• Please follow instructions provided for charging  
‘rechargeable’ batteries.  
Displays the selected channel number and time of  
day  
This symbol is intended to alert you that uninsulated voltage  
within this product may have sufficient magnitude to cause  
electric shock.Therefore, it is dangerous to make any kind of  
• Replace batteries with the same or equivalent  
type that we recommend.  
14  
15  
Write the serial number here: _____________________________________  
Write the MAC address here: _____________________________________  
This symbol is intended to alert you of the presence  
of important operating and maintenance (servicing)  
instructions in the literature accompanying this product.  
contact with any inside part of this product.  
10) Protect the power cord from being walked  
on or pinched particularly at plugs,  
convenience receptacles, and the point  
where they exit from the apparatus.  
14. Access color-coded screen  
options  
WARNING: Avoid electric shock and  
re hazard! Never push objects through the  
openings in this product. Foreign objects  
can cause electrical shorts that can result in  
electric shock or re.  
6 IR Sensor  
Receives the infrared signal from the remote  
control. The sensor is behind the front panel  
Ce symbole a pour but d’alerter toute personne qu’un contact  
avec une pièce interne de ce produit, sous tension et non isolée,  
pourrait être suffisant pour provoquer un choc électrique. Il est  
donc dangereux d’être en contact avec toute pièce interne de  
ce produit.  
• Do not expose batteries to excessive heat (such  
as sunlight or fire).  
This product may contain a tuner capable of receiving  
off-the-air broadcasts.  
Ce symbole a pour but de vous avertir qu’une  
documentation importante sur le fonctionnement et  
l’entretien accompagne ce produit.  
• Do not expose batteries to temperatures above  
100°C (212°F).  
15. Access ON DEMAND  
21  
16  
17  
7 ®  
Illuminates to indicate a recording in progress  
ON DEMAND  
11) Only use attachments/accessories specified  
by the manufacturer.  
features  
Protect the Product from Lightning  
Battery Disposal  
In addition to disconnecting the AC power from the  
wall outlet, disconnect the signal inputs.  
20080814_Installer820  
8 Record  
Press to enable an instant recording.  
Note: ® illuminates to indicate a recording in  
progress  
16. Scroll through channels  
20  
REC  
VOL  
+
CH  
12)  
Use only with the cart, stand, tripod,  
bracket, or table specified by the  
• The batteries may contain substances that could Service Warnings  
be harmful to the environment.  
17. Select Favorite channels  
manufacturer, or sold with the  
apparatus. When a cart is used,  
use caution when moving the cart/apparatus  
combination to avoid injury from tip-over.  
• Recycle or dispose of batteries in accordance  
with the battery manufacturer’s instructions and  
local/national disposal and recycling regulations.  
WARNING: Avoid electric shock! Do  
Verify the Power Source from  
the On/Off Power Light  
When the on/off power light is not illuminated, the  
apparatus may still be connected to the power  
source. The light may go out when the apparatus is  
turned off, regardless of whether it is still plugged into  
an AC power source.  
1,.;@  
4GHI  
not open the cover of this product. Opening  
or removing the cover may expose you to  
dangerous voltages. If you open the cover,  
your warranty will be void. This product  
contains no user-serviceable parts.  
3 DEF  
6MNO  
9WXYZ  
18. Access specic channels  
2ABC  
5 JKL  
8TUV  
0
9 Vol-, Vol+  
10 CH-, CH+  
11 Power  
Adjusts volume  
19. Access Picture-in-Picture (PIP)  
features  
13) Unplug this apparatus during lightning  
storms or when unused for long periods of  
time.  
Scrolls through channels  
Turns the set-top on and off  
18  
19  
• The batteries may contain perchlorate, a known  
hazardous substance, so special handling and  
disposal of this product might be necessary.  
For more information about perchlorate and  
best management practices for perchlorate-  
hazardouswaste/perchlorate  
7
PQRS  
20. Mute volume  
14) Refer all servicing to qualified service  
personnel. Servicing is required when the  
apparatus has been damaged in any way,  
such as a power-supply cord or plug is  
damaged, liquid has been spilled or objects  
have fallen into the apparatus, the apparatus  
has been exposed to rain or moisture, does  
not operate normally, or has been dropped.  
Check Product Safety  
21. Adjust volume  
Eliminate AC Mains Overloads  
Upon completion of any service or repairs to this  
product, the service technician must perform safety  
checks to determine that this product is in proper  
operating condition.  
22. Page through the program guide  
23. Exits the guide and menus  
24 Access the guide  
WARNING:Avoid electric shock and re  
hazard! Do not overload AC mains, outlets,  
extension cords, or integral convenience  
receptacles. For products that require battery  
power or other power sources to operate  
them, refer to the operating instructions for  
those products.  
-i  
n
-
ON/OFF  
SWAP  
PIP+  
PIP-  
Provide Ventilation and  
Select a Location  
• Remove all packaging material before applying  
power to the product.  
Protect the Product When Moving It  
Always disconnect the power source when moving  
the apparatus or connecting or disconnecting cables.  
25. Rewind recording  
20090915_Cable_Safety  
26. Play recording  
• Do not place this apparatus on a bed, sofa, rug,  
or similar surface.  
27. Stop recording playback  
28. Instant Replay (go back 7 seconds)  
• Do not place this apparatus on an unstable  
surface.  
T14779  
2
ii  
1
4
6
14  
22  
5
3
TV Categories  
Set Parental Control  
PIN  
To set the Parental Control  
PIN, press the Menu key on  
the remote control, then scroll  
down to Settings and press  
the OK key. Then scroll down  
to Parental Control PIN and  
press the OK key.  
Watch TV  
Back Panel  
Connecting the Set-Top  
To connect your set-top to your entertainment devices, complete these steps.  
Connecting to a TV  
Navigator Bar  
The Navigator Bar displays information about current and future programs.  
Main Menu  
When you select TV in  
the Main Menu, you can  
choose the category of  
program that you want to  
watch.  
When you turn on the set-top, you will see a screen with the service provider  
logo until the set-top has downloaded the latest programming information.  
The Main Menu provides  
a menu of your favorite  
interactive services and  
popular channels. To  
access the Main Menu  
press the HOME button on  
your remote control.  
WARNING: Electric shock hazard! Unplug all electronic devices  
before connecting or disconnecting any device cables to the set-top.  
To access the Navigator Bar, press the INFO key on the remote control.  
VIDEO  
OUT  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
L
L
Setup Wizard  
R
R
180-240V~  
50-60Hz  
40W 0.5A  
MULTI TV  
ETHERNET  
Y
Pb/Cb  
Pr/Cr  
S-VIDEO  
OUT  
AUDIO  
OUT  
OPTICAL TEST  
AUDIO OUT  
CATV CONVERTER  
RF IN  
Connect your TV to the set-top. (See connection diagram.)  
The rst time you turn on the set-top, you will see the Setup Wizard window.  
In the Setup Wizard you can select the language and screen settings for your  
set-top. Read and follow the directions on each screen of the Setup Wizard.  
Select the desired  
1
category and press OK on  
the remote control to see  
channels in the selected  
category. You can still  
watch the selected channel  
on the video window inside  
the Categories screen.  
Back of 8389DVB  
Picture in  
T14777  
1
2
3
4
5
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8 9 10  
11 12  
Picture (PIP)  
Guide: Displays the  
Program Guide, with all  
available channels and  
scheduled programs.  
If you want to change any of the settings at a later time, you can access the  
Setup Wizard by choosing Revert to Factory Settings within the Settings  
option on the Main Menu. Doing so will erase all of your setup choices and  
display the Setup Wizard again.  
VIDEO  
The rst time you select this  
option, you must enter the  
Default PIN number (4321).  
The next time you access this  
option, you can enter a new  
PIN number that is more  
meaningful to you. Remember  
the PIN you choose because  
you will use it to block and  
unblock TV programs or  
channels for viewing. Press  
the number keys on the  
remote control to enter your  
PIN number, and then press  
the OK key on the remote  
control.  
CAUTION  
RISK OF ELECTRIC SHOCK  
OUT  
PIP Channel  
Name and  
DO NOT OPEN  
L
L
1 RF In  
Connects to the RF cable that delivers the signal  
from your service provider  
Plug the set-top and the TV into a power source that is not  
controlled by a wall switch.  
R
R
180-240V~  
50-60Hz  
40W 0.5A  
MULTI TV  
ETHERNET  
Y
Pb/Cb  
Pr/Cr  
S-VID
O
AUDIO  
OUT  
OPTICAL TEST  
AUDIO OUT  
CATV CONVERTER  
RF IN  
Number  
Selected  
Favorite  
Current Time, Day  
and Date  
TV: Programs are sorted by  
categories, as determined  
by your service provider.  
2 Multi TV  
3 Ethernet  
4 HDMI  
Reserved for future use  
2
Current  
Program  
Status Bar  
Connects to Ethernet-equipped device  
Connects to HDMITM input of TV  
Connects to component video input of TV  
Connects to composite video input of TV  
Connects to S-video input of TV  
Cable  
Input  
Recording: Access recordings stored on the hard drive, view and modify  
future recordings and set manual recordings.  
Recording  
in Progress  
Do not turn on the set-top or TV yet.  
5 Y Pb Pr  
Back of HDTV  
On Demand: Displays Games, Services, PPV, and Video On Demand (if  
offered by your service provider).  
6 Video Out  
3
AUDIO IN  
DVI/HDCP  
HDMI  
IN  
7 S-Video Out  
R
L
Messages: View messages and check what important announcements your  
service provider has for you.  
Selected  
Channel  
Branded  
Logo  
S-VIDEO  
VIDEO  
Block a Display Display  
Cancel  
8 Audio Out (L/R)  
Connects to left/right audio inputs of TV or other  
device  
ON  
OFF  
Wait for the power LED to illuminate. It may take several  
minutes for the set-top to receive the latest software,  
programming, and service information.  
4
Program Channel Lists of Recording  
Options Favorite  
ANT (75  
)
Favorites: View and navigate through your lists of Favorites, making your  
experience more efcient and faster. This option also allows you to create  
your own lists.  
VIDEO  
L/  
Channels  
Y
Y
Display  
9 Audio Out (L/R)  
Connects to left/right audio inputs of TV or other  
device  
Program  
ANT-1  
OUT  
PB  
PR  
L
PB  
PR  
L
MONO  
L/  
MONO  
Revert to Factory Settings  
All of your setup choices will be erased if you choose the Revert to Factory  
Settings option.  
Information  
T14780  
AUDIO  
R
AUDIO  
R
AUDIO  
R
R
Radio: Displays a list of audio channels.  
10 Optical Audio Out Connects to optical audio input of a TV or other  
To Power  
Receptacle  
device  
Color-Coded Options  
Settings: Change various settings, such as languages, parental control  
options, and navigator type. Also allows you to revert to the factory settings  
for your set-top.  
HD 1  
HD 2  
ANT-2  
Press POWER on the remote control.  
IN  
IN  
OUT  
IN  
11 AC In  
Connects to a power receptacle  
Turns set-top on and off  
T14778  
The selection options at the bottom of  
the Navigator Bar (and on several other  
screens) are color-coded to match these  
four keys on your remote control. To access  
your selection, press the color-coded key on  
the remote control.  
12 On/Off Switch  
5
After you select an option, you can press Back to return to the Main Menu.  
Press Exit to leave the Main Menu.  
T14557  
The rst time you turn on the set-top, the Setup Wizard  
will start. Read and follow the directions on the screen to  
get your set-top ready for use.  
Note: When the Navigation Bar is not displayed, you can use the Red  
color-coded key to zoom (1x, 2x, 4x) the video on your TV.  
6
7
10  
8
9
11  
13  
12  
Example 2: You tune to the sports channel at 3:05 PM and decide to start  
recording some time after 3:05 PM and before 4:05 PM. In this case, you  
will not record the rst 5 minutes of the football match because you did not  
turn to the channel earlier.  
Instant Recording  
Electronic Program Guide  
Program Information  
Recording Menu  
Manual Recording  
View Blocked Channels  
DVR Functions  
To perform an Instant Recording,  
press RECORD on the remote  
control, navigate to the selection  
and press OK.  
The Electronic Program  
Guide (EPG) displays  
channel program schedules  
for the current and future  
days.  
To access program  
The Recording Menu  
provides a menu of recording  
options for using and  
conguring DVR features. To  
access the Recording Menu  
press the HOME button on  
your remote control and  
navigate to the Recording  
Menu.  
1. Access the Recording  
Menu screen from the  
Main Menu.  
You will see the Channel  
Blocked window when you  
tune to a program that is  
blocked by Parental Control  
Rating. To unblock the  
program, press the Red key  
on the remote control, and  
then enter your four-digit  
Parental Control PIN in the  
PIN Entry window.  
Understanding the Live TV Buffer and Recordings  
information, press the INFO  
key on the remote to bring up  
the navigation banner. Press  
the INFO key again.  
The Live TV Buffer allows you to control live TV and DVR recording while  
you are watching live TV. This DVR buffer stores 60 minutes of content from  
the channel you are watching.  
Notes:  
2. Select Manual Recording  
from the Recording Menu  
screen.  
1. Schedule DVR recordings or use the Manual recording option to make  
sure that you record your favorite events.  
Use the arrow keys and the  
OK key on the remote control  
to scroll through the guide and  
select the program you want to  
view.  
The Info window displays  
detailed information about  
the program. Press the EXIT  
key to return to the navigation  
banner.  
2. The time that you start a recording is vital; it is not the 1 hour buffer that  
completely gets recorded. Two things matter most when recording a  
program to your DVR: the program time and the time at which you start a  
recording.  
3. Use the arrow keys to nd  
a channel you want to  
record and to set the time  
to record it.  
Recorded Library —  
Displays a list of programs  
stored on your DVR.  
Set Blocking Options  
Press the arrow keys to scroll  
to information about other  
programs.  
Use the color-coded keys on  
the remote control to switch  
to a different Favorites list, see program schedules for the previous or next  
day, or set or remove reminder timers.  
Moves back through a  
recorded program you  
are watching one line  
increment at a time  
3. You can record two programs at the same time or you can record a  
program while watching another one.  
4. Press OK to save and exit  
when you have made all  
your selections.  
From the Navigator Bar, press  
the Red key to show the option to block.  
Scheduled List — Displays a list of programs scheduled to record.  
Live Point  
of Recording  
Controlling Live TV and Recordings  
Manual Recording — Allows you to manually set recordings by channel,  
date, and time.  
The following options are available:  
Options  
Recording Settings  
1. Press the PAUSE button to pause live TV or a recording.  
Record From the Program  
Guide  
To access the Options  
• Press the Red key to block the selected channel  
• Press the Green key to block one or a list of channels  
• Press the Yellow key to block one or a list of categories  
• Press the Blue key to block a time slot  
The Recording Settings  
window enables you to set  
how to sort your programs  
in the Recording List and  
Scheduled List. You can sort  
the programs by channel,  
date, and time.  
Settings — Allows you to set how you want your programs to be displayed  
in the Scheduled List and the Recorded Library.  
window, press the INFO key  
on the remote control, and  
then press the color-coded  
key on the remote control for  
the channel options.  
2. Press the PLAY button to resume playing live TV or a recording.  
1. Press the GUIDE button.  
3. Press the REWIND or FAST FORWARD buttons continually for different  
Moves forward through  
a recorded program you  
are watching one line  
increment at a time  
T14558  
You can access the Recorded  
Library directly by pressing the  
My DVR button on the remote  
control.  
speed options.  
2. Press the arrow buttons  
to select a program, and  
then press the RECORD  
button.  
4. Press the LIVE button to catch up to live TV.  
When tuned to a blocked channel, press the Red key and enter your PIN to  
unblock the program.  
The Options window displays  
selectable audio and video  
settings for the current  
channel.  
5. Press the PAUSE button and then press the FORWARD or REWIND  
keys to activate slow motion while watching live TV. To resume normal  
play, press the PLAY button again.  
“Play”  
Status Bar  
Indicates your  
current position  
3. Choose your recording  
options and then press  
OK.  
Access DVR  
Recordings  
T14781  
We will use two examples to show how the Live TV Buffer works. For both  
examples, we will assume that a football match on a sports channel starts  
at 3:00 PM and ends at 4:30 PM.  
6. Press the INSTANT REPLAY button to see the last 7 seconds of live TV  
or recording.  
4. Review the recording you  
My DVR  
Access DVR  
Recordings  
just set in the Scheduled  
List, press the HOME key to go to the Recording Menu, and then  
navigate to the Scheduled List.  
Example 1: You tune to the sports channel at 2:45 PM (15 minutes before  
the football match starts). You decide to start recording the football match  
between 3:00 PM and 3:45 PM, so you press the RECORD button on  
your remote and then you select the option to record until the end of the  
program.  
REC  
Instant Replay  
(go back 7 seconds)  
Watch  
Live TV  
T14005  
My DVR  
Stop Recording  
Play Back  
Pause  
Recording  
Instant  
Recording  
You can record approximately 175 hours of standard-denition (SD)  
programming or approximately 75 hours of high-denition (HD)  
programming.  
Rewind  
Recording  
Thanks to the Live TV Buffer, vou will record the entire football match to  
your DVR because the Live TV buffer contains the program from the time it  
started at 3:00 PM.  
REC  
Play Recording  
Fast Forward Recording  
T14556  
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To delete channels from this  
list, press the left arrow key to  
highlight the contents of the  
list. Select the channel you  
want to delete, and press the  
Red key to delete it.  
Favorites List  
Ordering VOD Services  
You can order Video On Demand services from the VOD application.  
Displaying Picture-In-Picture (PIP)  
1. Press the PIP ON/OFF button to display or hide the PIP screen.  
Troubleshooting  
If the set-top does not perform as expected, the following tips may help.  
If you need further assistance, contact your service provider.  
Open Source GNU GPL Statement  
On Demand  
From the main menu, you  
can access On Demand  
services such as Games,  
Services (News, Weather,  
Horoscopes, etc.), and Video  
On Demand (VOD), if your  
Service Provider offers them.  
To view a different Favorites list  
in the EPG, press EPG, then  
press the Red key. When you  
press the Red key, the favorite  
name becomes highlighted and  
you can navigate left and right  
to change the favorites list. The  
box at the top of the grid shows  
the current Favorites list.  
Cisco 8389DVB set-top contain(s), in part, certain free/open source  
software (“Free Software”) under licenses which generally make the source  
code available for free copy, modication, and redistribution. Examples  
of such licenses include all the licenses sponsored by the Free Software  
Foundation (e.g. GNU General Public License (GPL), GNU Lesser General  
Public License (LGPL), Berkeley Software Distribution (BSD), the MIT  
licenses and different versions of the Mozilla and Apache licenses). To  
nd additional information regarding the Free Software, including a copy  
of the applicable license and related information, please go to: (i) for North  
html, or (ii) for outside North America http://www.cisco.com/web/  
consumer/support/open_source.html#~international. Once at the site,  
search for the product listing and click on the related items identied. If you  
have any questions or problems accessing any of the links, please contact:  
To load the VOD application:  
2. Press the PIP + or PIP – buttons to change the PIP screen channel.  
No Picture  
1. Navigate to, and highlight, the VOD icon.  
2. Press the OK key on the remote control to load the VOD application.  
3. Press the PIP SWAP button to swap the TV program in the PIP screen  
with the program in the Main screen.  
• Plug the TV and set-top into an electrical outlet that is not controlled by a  
wall switch.  
When you nish, press OK to  
save the list, or Back to  
cancel.  
4. While the PIP screen is active, press the INFO button to display the Main  
Note: You may see a “Please Wait” message while the application is  
loading.  
• Verify that all cables are properly connected.  
• Verify that the Power to the TV is turned on.  
• Verify that the TV is set to the proper input channel.  
screen channel banner.  
Note: Based on the channel you select, PIP may not be available.  
After the application loads, you can browse programs to preview or  
purchase, review selections you have already purchased, and search  
for programs to view. You can also modify various VOD settings such as  
applying parental control levels to VOD programs.  
Use the left and right arrow  
keys to select a different  
Favorites list, and then press  
OK.  
No Color  
Swaps Program  
Displays  
or Hides  
PIP Screen  
in PIP Screen  
with Program  
in Main Screen  
• Verify that the current TV program is broadcast in color.  
• Adjust the TV color controls.  
To purchase and view a VOD program:  
Program Reminders  
Setting Up Favorites Lists  
• Verify that all audio and coaxial cables are properly connected.  
You can set a timer to remind  
you that a specic program is  
about to begin. You can set or  
remove program timers from  
the EPG or Nav Banner by  
pressing the blue key on the  
remote control.  
1. Select a category under Browse For Programs by highlighting the  
To set up or change a  
Favorites list in the Main  
category and pressing the OK key on the remote control.  
-in-  
No Sound  
ON/OFF  
SWAP  
PIP-  
PIP+  
Menu, use the arrow keys to  
scroll down to Favorites and  
click OK. Any Favorites list  
that you create will be marked  
with a blue star. These are the  
only lists you can change.  
2. Select the program by highlighting it and pressing the OK key on the  
• Verify that the TV and set-top are properly connected to an electrical outlet.  
• Verify that all cables are properly connected.  
remote control.  
3. Use the color-coded keys on the remote control to purchase or preview  
Changes PIP Screen Channel  
• Verify that the TV is set to the proper input channel.  
• Verify that the volume is turned on.  
the program. To purchase the program, you will need to enter your VOD  
PIN.  
T13977  
When it is time for the event to  
start, a message appears on  
the screen 30 seconds before  
the start of the event.  
4. Use the Play, Rewind, Fast-Forward, Pause, and Stop keys on the  
Press the Green key to create  
a list. Use the arrow keys to  
enter a name for the list. Use  
the up and down arrows to  
change characters, and use  
the right arrow key to add new  
characters. Press OK when  
you nish entering the name.  
remote control while viewing the program.  
Note: You will be able to view the program for the duration of the rental  
period. After viewing the program, you can review active VOD programs  
in your rental library by accessing the My Rentals section of the VOD  
application.  
You have the option to tune to  
the channel or to cancel the  
timer.  
The event will start if you do  
not press OK on the remote  
control within 30 seconds.  
Cisco Systems, Inc.  
678.277.1000  
5030 Sugarloaf Parkway, Box 465447  
Lawrenceville, GA 30042  
The list of available channels  
appears on the right-hand  
side of the screen. Use the  
up and down arrows to select  
the channels you want to add,  
and press the Green key to  
add them to the list of favorite  
channels on the left.  
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its afliates in the U.S. and other countries.A  
listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks.  
DVB is a registered trademark of the DVB Project.  
HDMI, the HDMI logo, and High-Denition Multimedia Interface are trademarks or registered trademarks of HDMI  
Licensing LLC.  
Other third party trademarks mentioned are the property of their respective owners.  
The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1007R)  
© 2010 Cisco and/or its afliates. All rights reserved.  
September 2010  
Part Number 4012523 Rev A  
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