C H A P T E R
21
Cisco Unity Phone Menus and Shortcuts
This chapter lists the most frequently used Cisco Unity menus and shortcut key sequences for managing
your messages and personal options by phone for each conversation style. Ask your Cisco Unity
administrator which conversation style you are set up to use.
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•
•
•
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Phone Menus for the Standard Conversation
This section lists the key sequences for the following menus.
•
•
•
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The information is also available as a wallet card, Cisco Unity Phone Menus and Shortcuts, at
Main Menu and Shortcuts (Standard Conversation)
While listening to the Main menu, press:
Key(s)
Task
1
Hear new messages
Send a message
Review saved messages
Change setup options
Change greetings
2
3
4
41
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Chapter 21 Cisco Unity Phone Menus and Shortcuts
Phone Menus for the Standard Conversation
Key(s)
Task
Change volume*
5
6
Fast playback
7
Rewind message
Pause/Resume
Fast-forward
8
9
#
Fast-forward to end
Reply
#4
#42
#5
#6
#8
#9
##
*
Reply to all
Forward message
Save as new
Deliver e-mail/fax to fax machine*
Play message properties
Skip message, save as is
Cancel or back up
Help
0
*Not available on some systems.
After Message Menu and Shortcuts (Standard Conversation Style)
After listening to a message, press:
Key(s)
Task
1
Replay message
12
14
16
2
Play message by number (saved messages only)
Play previous saved message
Play next saved message
Save as saved
3
Delete
4
Reply
42
44
5
Reply to all
Call the subscriber*
Forward message
Save as new
6
7
Rewind
Deliver e-mail/fax to fax machine*
Play message properties
Save as is
8
9
#
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Chapter 21 Cisco Unity Phone Menus and Shortcuts
Phone Menus for Optional Conversation 1
Key(s)
Task
*
Cancel or back up
0
Help
*Not available on some systems.
Phone Menus for Optional Conversation 1
This section lists the key sequences for the following menus.
•
•
•
•
The information is also available as a wallet card, Cisco Unity Phone Menus and Shortcuts, at
Main Menu and Shortcuts (Optional Conversation 1 Style)
While listening to the Main menu, press:
Key(s)
1
Task
Hear new messages
Send a message
2
3
Review saved messages
Change setup options
Change greetings
4
41
412
421
422
423
431
432
44
Turn on/off alternate greeting
Change message notification
Change fax delivery*
Choose full or brief menus
Change phone password
Change recorded name
Change call transfer
*Not available on some systems.
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Chapter 21 Cisco Unity Phone Menus and Shortcuts
Phone Menus for Optional Conversation 1
Send a Message Menu and Shortcuts (Optional Conversation 1 Style)
After addressing and recording a message, press:
Key(s)
#
Task
Send message
11
Change addressing
12
Change recording
13
Set delivery options
Mark urgent and send
Request return receipt and send
Mark message private and send
Mark urgent and private and send
Set future delivery
131#
132#
133#
13313#
134
14
Review recorded message
During Message Menu and Shortcuts (Optional Conversation 1 Style)
While listening to a message, press:
Key(s)
1
Task
Rewind
12
Play a saved message by number
Play previous saved message
Play next saved message
Pause/Resume
14
16
2
3
Fast-forward
33
Fast-forward to end
Deliver e-mail/fax to fax machine*
Forward message
Delete message
332
336
337
338
3382
339
4
Reply
Reply to all
Save as saved
Slow playback
44
Slower playback
Play message properties
Fast playback
5
6
66
Faster playback
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Chapter 21 Cisco Unity Phone Menus and Shortcuts
Phone Menus for Alternate Keypad Mapping N
Key(s)
Task
Decrease volume*
7
Reset volume*
8
Increase volume*
Skip message, save as is
Skip message, save as new
Cancel or back up
Help
9
#
##
*
0
*Not available on some systems.
After Message Menu and Shortcuts (Optional Conversation 1 Style)
After listening to a message, press:
Key(s)
Task
1
Skip back
12
14
16
2
Play a saved message by number
Play previous saved message
Play next saved message
Deliver e-mail/fax to fax machine*
Replay message
Play message properties
Forward message
Delete
4
5
6
7
8
Reply
82
88
9
Reply to all
Call the subscriber*
Save as saved
#
Save as is
##
*
Save as new
Cancel or back up
0
Help
*Not available on some systems.
Phone Menus for Alternate Keypad Mapping N
This section lists the key sequences for the following menus.
•
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Chapter 21 Cisco Unity Phone Menus and Shortcuts
Phone Menus for Alternate Keypad Mapping N
•
•
Main Menu and Shortcuts (Alternate Keypad Mapping N)
While listening to the Main menu, press:
Key(s)
Task
1
2
3
4
*
#
0
Hear new messages
Send a message
Review saved messages
Change setup options
Exit
Repeat menu
Main menu Help
*Not available on some systems.
During Message Menu and Shortcuts (Alternate Keypad Mapping N)
While listening to a message, press:
Key(s)
Task
1
Rewind message
Fast-forward
Skip message, save as is
Reply
Call the subscriber*
Cancel or back up
Operator
3
6
71
9
#
0
*Not available on some systems.
After Message Menu and Shortcuts (Alternate Keypad Mapping N)
After listening to a message, press:
Key(s)
Task
4
6
9
Rewind
Save as is
Call the subscriber*
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Chapter 21 Cisco Unity Phone Menus and Shortcuts
Phone Menus for Alternate Keypad Mapping X
Key(s)
70
Task
Play message properties
Reply
71
72
Replay message
Forward message
Reply to all
Delete
73
74
76
77
Save as saved
Save as new
Cancel or back up
Operator
78
*
0
*Not available on some systems.
Phone Menus for Alternate Keypad Mapping X
This section lists the key sequences for the following menus.
•
•
•
Main Menu and Shortcuts (Alternate Keypad Mapping X)
While listening to the Main menu, press:
Key(s)
Task
1
2
3
5
*
#
0
Send a message
Hear new messages
Review saved messages
Change setup options
Exit
Repeat menu
Main menu Help
*Not available on some systems.
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Chapter 21 Cisco Unity Phone Menus and Shortcuts
Phone Menus for Alternate Keypad Mapping S
During Message Menu and Shortcuts (Alternate Keypad Mapping X)
While listening to a message, press:
Key(s)
Task
2
3
4
5
6
7
8
9
#
Skip to message body
Pause/Resume
Increase volume*
Rewind message
Fast-forward
Decrease volume*
Slow playback
Fast playback
Fast-forward to end of message
*Not available on some systems.
After Message Menu and Shortcuts (Alternate Keypad Mapping X)
After listening to a message, press:
Key(s)
Task
1
Save as saved
12
14
16
2
Play message by number (saved messages only)
Play previous saved message
Play next saved message
Forward message
Replay message
Delete
23
3
4
Save as new
5
Rewind
6
Save as is
7
Reply
#
Cancel or back up
*Not available on some systems.
Phone Menus for Alternate Keypad Mapping S
This section lists the key sequences for the following menus.
•
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Chapter 21 Cisco Unity Phone Menus and Shortcuts
Phone Menus for Alternate Keypad Mapping S
•
•
Main Menu and Shortcuts (Alternate Keypad Mapping S)
While listening to the Main menu, press:
Key(s)
Task
3
4
5
6
9
#
0
Review saved messages
Change setup options
Hear new messages
Send a message
Exit
Repeat menu
Main menu Help
*Not available on some systems.
During Message Menu and Shortcuts (Alternate Keypad Mapping S)
While listening to a message, press:
Key(s)
Task
13
14
15
17
2
Forward message
Call the subscriber*
Play previous saved message
Reply
Rewind message
Skip message body
Delete
22
3
4
Fast-forward
5
Skip message, save as is
Save as saved
7
8
Skip to message footer
Fast-forward to end of message
Pause/Resume
#
*
*Not available on some systems.
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Chapter 21 Cisco Unity Phone Menus and Shortcuts
Phone Menus for Alternate Keypad Mapping S
After Message Menu and Shortcuts (Alternate Keypad Mapping S)
After listening to a message, press:
Key(s)
Task
13
15
17
2
Forward message
Play previous saved message
Reply
Rewind message
Replay message
Delete
22
3
42
44
5
Reply to all
Call the subscriber*
Save as is
6
Save as new
7
Save as saved
Deliver e-mail/fax to fax machine*
Play message properties
Cancel or back up
8
9
*
*Not available on some systems.
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Chapter 21 Cisco Unity Phone Menus and Shortcuts
Phone Menus for Alternate Keypad Mapping S
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