Chauvet Computer Drive f 95ww User Manual

nual  
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Table of Contents  
Table of Contents  
OVATION™ F-95WW User Manual Rev. 2  
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Before You Begin  
1. Before You Begin  
·
·
·
·
·
·
OVATION™ F-95WW  
What is Included  
Neutrik® powerCON® power cord  
Gel Frame (6.25 in/159 mm accessories)  
Safety Cable  
Warranty Card  
Quick Reference Guide  
Carefully unpack the product immediately and check the box to make sure all the parts  
are in the package and are in good condition.  
Claims  
If the box or the contents (the product and included accessories) appear damaged from  
shipping or show signs of mishandling, notify the carrier immediately, not CHAUVET®.  
Failure to report damage to the carrier immediately may invalidate your claim. In  
addition, keep the box and contents for inspection.  
For other issues, such as missing components or parts, damage not related to shipping,  
or concealed damage, file a claim with CHAUVET® within 7 days of delivery.  
Manual Conventions  
Convention  
Meaning  
1–512  
50/60  
A range of values in the text  
A set of mutually exclusive values in the text  
A button on the product’s control panel  
<SET>  
Settings  
MENU>Settings  
110  
A product function or a menu option  
A sequence of menu options  
A range of menu values from which to choose in a menu  
A set of two mutually exclusive menu options in a menu  
A unique value to be entered or selected in a menu  
Yes/No  
ON  
Symbols  
Symbols  
Meaning  
Critical installation, configuration, or operation information.  
Failure to comply with this information may cause the product not  
to work, damage third-party equipment, or cause harm to the  
operator.  
Important installation or configuration information. Failure to  
comply with this information may keep the product from working.  
Useful information.  
The term “DMX” used throughout this manual refers to the USITT DMX512-A  
digital data transmission protocol.  
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Before You Begin  
Use on Dimmer  
Outdoor Use  
Auto Programs  
x
x
x
P
Product at a Glance  
Auto-Ranging Power  
Supply  
Sound-Active  
DMX  
Replaceable Fuse  
User-Serviceable  
Duty Cycle  
x
P
P
P
x
x
Master/Slave  
Read all the following Safety Notes before working with this product. These notes  
include important information about the installation, usage, and maintenance of this  
product.  
Safety Notes  
This product contains no user-serviceable parts. Any reference to servicing in  
this User Manual will only apply to properly trained CHAUVET® certified  
technicians. Do not open the housing or attempt any repairs.  
All applicable local codes and regulations apply to proper installation of this  
product.  
·
·
·
·
·
Avoid direct eye exposure to the light source while the product is on.  
Always disconnect this product from its power source before servicing.  
Always connect this product to a grounded circuit to avoid the risk of electrocution.  
Do not touch this product’s housing during operation because it may be very hot.  
This product is for indoor use only! (IP20) To prevent risk of fire or shock, do not  
expose this product to rain or moisture.  
Mount this product in a location with adequate ventilation, at least 20 in (50 cm)  
from adjacent surfaces.  
Make sure there are no flammable materials close to this product while it is  
operating.  
When hanging this product, always secure to a fastening device using a safety  
cable (included).  
Always make sure you are connecting this product to the proper voltage in  
accordance with the specifications in this manual or on the product’s specification  
label.  
Never connect this product to a dimmer pack or rheostat.  
Never disconnect this product by pulling or tugging on the power cable.  
Do not operate this product if you see damage on the housing, lenses, or cables.  
Have the damaged parts replaced by an authorized technician at once.  
Do not cover the ventilation slots when operating to avoid internal overheating.  
The maximum ambient temperature is 113 °F (45 °C). Do not operate this product  
at a higher temperature.  
Personal Safety  
Mounting and  
Rigging  
·
·
·
·
Power and Wiring  
Operation  
·
·
·
·
·
·
In case of a serious operating problem, stop using this product immediately!  
In the unlikely event that your CHAUVET® product may require service, contact  
CHAUVET® Technical Support.  
LEDs gradually decline in brightness over time, mostly because of heat. Packaged in  
clusters, LEDs exhibit higher operating temperatures than in ideal, single-LED  
conditions. For this reason, using clustered LEDs at their fullest intensity significantly  
reduces the LEDs’ lifespan. Under normal conditions, this lifespan can be 40,000 to  
50,000 hours. If extending this lifespan is vital, lower the operating temperature by  
improving the ventilation around the product and reducing the ambient temperature to  
an optimal operating range. In addition, limiting the overall projection intensity may also  
help to extend the LEDs’ lifespan.  
Expected LED  
Lifespan  
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Introduction  
2. Introduction  
The OVATION™ F-95WW is a warm white LED wash product featuring a compact and  
lightweight design that delivers a beautiful soft flat field with high-quality glass optics. Its  
massive zoom range of 10° to 54° and beautifully soft, warm white wash make it a  
versatile Fresnel. Virtually quiet operation and smooth dimming control make it ideal for  
any theatrical and/or studio application.  
Description  
·
·
Warm white LED Fresnel  
Operating modes:  
Features  
·
·
·
1-channel (UNO): dimmer control  
2-channel (DOS): dimmer and fine dimmer control  
3-channel (STD.P): dimmer, fine dimmer, and strobe control  
·
·
·
·
·
·
16-bit dimming for smooth fades  
Flat, even field of light  
Virtually silent operation  
Simple and complex DMX channel profiles for programming versatility  
Manually controlled variable zoom angle between 10° and 54°  
3- and 5-pin XLR data input and output connectors  
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Introduction  
Overview  
Gel Frame  
Holder  
Zoom  
Adjustment  
Knobs  
Front View  
Side View  
Dimmer  
Adjustment  
Knob  
Handle  
Menu Buttons  
powerCON®  
Output  
powerCON®  
Input  
Display  
Fuse Holder  
3- and 5-pin  
DMX In  
3- and 5-pin  
DMX Out  
Rear View  
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Introduction  
Dimensions  
11 in  
279 mm  
15.2 in  
389 mm  
12.8 in  
325 mm  
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Setup  
3. Setup  
Each OVATION™ F-95WW has an auto-ranging power supply that works with an input  
voltage range of 100~240 VAC, 50/60 Hz. To determine the power requirements for  
each OVATION™ F-95WW, refer to the label affixed to the product. You can also refer  
to the Technical Specifications chart in this manual.  
AC Power  
The listed current rating indicates the maximum current draw during normal operation.  
For more information, you may download Sizing Circuit Breakers from the CHAUVET®  
Always connect this product to a protected circuit with an appropriate electrical  
ground to avoid the risk of electrocution or fire.  
Never connect this product to a rheostat (variable resistor) or dimmer circuit, even  
if the rheostat or dimmer channel serves only as a 0 to 100% switch.  
The OVATION™ F-95WW comes with a power input cord terminated with a Neutrik®  
powerCON® A connector on one end and an Edison plug on the other end (U.S. market).  
If the power input cord that came with your product has no plug, or if you need to change  
the Edison plug, use the table below to wire the new plug to the power input cord.  
AC Plug  
Connection  
Wire (U.S.)  
Wire (Europe)  
Screw Color  
AC Live  
Black  
White  
Brown  
Blue  
Yellow or Brass  
Silver  
AC Neutral  
AC Ground  
Green/Yellow  
Green/Yellow  
Green  
Fuse Replacement  
Make sure to disconnect the product’s power cord before replacing a blown fuse.  
1. Disconnect this product from power.  
2. Using a Phillips #2 head screwdriver, unscrew the fuse holder  
cap from the housing.  
3. Remove the blown fuse and replace with another fuse of the  
same type and rating (T 3.15 A, 250 V).  
4. Screw the fuse holder cap back in place and reconnect power.  
Always replace the blown fuse with another of the same type and rating.  
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Setup  
The OVATION™ F-95WW supports power linking. You can power link up to 15 units on  
120 V; up to 25 units on 208 V; or up to 28 units on 230 V.  
Power Linking  
This product comes with a Neutrik® powerCON® input power cord. This product does not  
come with a power linking cable; however, a power linking cable is available as an option.  
You can link the OVATION™ F-95WW to a DMX controller using a standard DMX serial  
connection. If using other DMX-compatible products with the OVATION™ F-95WW, you  
can control each individually with a single DMX controller.  
DMX Linking  
The OVATION™ F-95WW uses the standard DMX data connection for the 1-, 2- and  
3-channel DMX modes.  
DMX Modes  
·
·
Refer to the Introduction chapter for a brief description of these modes.  
Refer to the Operation chapter to learn how to configure the OVATION™ F-95WW to  
work in these modes.  
·
The DMX Values section provides you with detailed information regarding the DMX  
modes.  
The Master/Slave mode allows a single OVATION™ F-95WW (the “master”) to control  
the actions of one or more OVATION™ F-95WW units (the “slaves”) without the need of  
a DMX controller to control the slaves. Once set and connected, the slaves will operate  
in unison with the master. For instructions on connecting and configuring this product,  
Master/Slave  
Connectivity  
DO NOT connect a DMX controller to products operating in Slave mode. The DMX  
controller signals may interfere with the signals from the master product.  
The Operation section of this manual provides detailed instructions on how to  
configure the master and slaves.  
If you are not familiar with or need more information about DMX standards,  
master/slave connectivity, or the DMX cables needed to link this product to a DMX  
controller, download the DMX Primer from the CHAUVET® website:  
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Setup  
Before mounting this product, read and follow the Safety Notes.  
Mounting  
Always mount this product in a safe position. The OVATION™ F-95WW may be  
mounted in any position; however, make sure there is adequate room for ventilation,  
configuration, and maintenance.  
Orientation  
CHAUVET® recommends using the following general guidelines when mounting this  
product.  
Rigging  
·
·
·
·
When selecting an installation location, consider easy access to this product for  
operation, programming adjustments, and routine maintenance.  
Make sure to mount this product away from any flammable material as indicated in  
Never mount in places where rain, high humidity, extreme temperature changes, or  
restricted ventilation may affect the product.  
If hanging this product, make sure that the mounting location can support the  
product’s weight. See the Technical Specifications for the weight-bearing  
requirements of this product.  
·
When hanging this product, always secure to a fastening device using a safety cable  
(included).  
Procedure The OVATION™ F-95WW comes with a hanging/mounting bracket to which you can  
attach mounting clamps. The bracket has 13-mm holes, which are appropriate for this  
purpose. You must supply your own mounting clamps, so be sure the clamps are  
capable of supporting the weight of this product. Use at least one mounting point per  
product where necessary.  
Safety Cable  
(works with CH-05  
cable from CHAUVET®)  
Mounting Clamp  
(works with CLP-15 or  
CLP-15N clamp from  
CHAUVET®)  
Hanging/Mounting  
Bracket  
Secure the safety  
cable using the  
passageway on  
the side of the  
product  
Mounting Diagram  
Overhead Mounting  
Bracket  
Adjustment  
Hand Shank  
Floor Mounting  
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Operation  
4. Operation  
Button  
Function  
Control Panel  
<MENU>  
Exits from the current menu or function  
Description  
<ENTER>  
Activates the currently displayed menu option or sets the  
selected value in the current function  
<UP>  
Scrolls up the list of menu options or increases the numeric value  
when in a function  
<DOWN>  
Scrolls down the list of menu options or decreases the numeric  
value when in a function  
You can set the starting address of the OVATION™ F-95WW in the 001512 DMX  
range. This enables control of up to 170 products in the 3-channel STD.P personality.  
Control Options  
Programming  
Refer to the Menu Map for a description of your programming options. The menu map  
shows the main level and a variable number of programming levels for each option.  
·
Press <MENU> repeatedly to go to the desired main level. Press <ENTER> to select  
the main level and go to the first programming level for that option.  
Press <UP> or <DOWN> to scroll through the options or values within the current  
programming level. When the desired option shows on the display, press <ENTER>  
to select the option. If there are deeper programming levels, those options will show  
on the display.  
·
·
Press <MENU> repeatedly to exit to the previous level.  
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Operation  
Menu Map  
Main Level  
Programming Levels  
Description  
DIM  
D.000D.100  
Selects the amount of light output (0–100%)  
DMX  
SLAV  
Receives DMX signals from the DMX controller  
Receives DMX signals from the master  
Sets the DMX starting address  
RUN  
ADDR  
D.001D.512  
OFF  
ON  
KEY  
Sets to key lock (passcode mode)  
OFF  
DIM1  
DIM2  
DIM3  
DIM4  
OFF  
CV1  
CV2  
CV3  
Selects dimmer speeds from fast (DIM1) to  
slow (DIM4) or OFF  
DIMX  
Selects dimmer curves from small (CV1) to  
large (CV3) or OFF  
CURV  
****  
(Enter Passcode)  
REST  
REST  
OK  
Resets the fixture to factory defaults  
UNO  
DOS  
STD.P  
OFF  
1-channel DMX personality  
2-channel DMX personality  
3-channel DMX personality  
PERS  
SET  
SLCK  
DERR  
Sets menu-level access lock  
ON  
BLAK  
Blacks out fixture upon loss of DMX signals  
Continues with last command upon loss of  
DMX signals  
SAVE  
LIVE  
Maintains LED cooling by balancing fan and  
power output level  
Maintains LED cooling by limiting power output  
level  
PERF  
STDO  
Maintains LED cooling by using fan and  
allowing full power output  
POWR  
SELF  
No DMX signals are sent through DMX output  
MCON  
Sends DMX signals to OVATION™ F-95WW  
slaves  
MAST  
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Operation  
DMX Values  
UNO  
DOS  
Channel  
1
Function  
Dimmer  
Value  
Percent/Setting  
Percent/Setting  
000 ó 255 0–100%  
Channel  
Function  
Dimmer  
Dimmer Fine  
Value  
1
2
000 ó 255 0–100%  
000 ó 255 0–100%  
STD.P  
Channel  
Function  
Value  
Percent/Setting  
1
2
Dimmer  
Dimmer Fine  
000 ó 255 0–100%  
000 ó 255 0–100%  
000 ó 009 No function  
010 ó 099 Strobe (slow to fast)  
100 ó 109 No function  
110 ó 179 Lighting effect  
180 ó 189 No function  
3
Strobe  
190 ó 255 Random strobe  
Set the DMX personality as follows.  
1. Go to the SET main level.  
DMX Personality  
2. Select the PERS programming level.  
3. Select the desired personality: UNO (1-channel), DOS (2-channel),  
or STD.P (3-channel).  
·
·
See the DMX Control section for the highest starting address you can select for  
each personality.  
Make sure that the starting addresses on the various products do not overlap  
due to the new personality setting.  
DMX Control allows you to assign each product to a unique starting address on the DMX  
controller. All products with the same starting address will respond in unison.  
DMX Control  
1. Select a DMX personality.  
2. Set the running mode:  
·
·
Go to the RUN main level.  
Select DMX.  
Note: For information on the SLAV option, see Master/Slave Mode.  
3. Set the starting address:  
·
·
Go to the ADDR main level.  
Select the starting address D.001D.512.  
The highest recommended starting address for each DMX mode is as follows:  
DMX  
DMX  
DMX  
DMX  
DMX  
DMX  
Mode  
Address  
Mode  
Address  
Mode  
Address  
UNO  
512  
DOS  
511  
STD.P  
510  
This setting controls how the product responds when the DMX signal is lost.  
1. Go to the SET main level.  
Loss of Signal Setting  
2. Select the DERR programming level.  
·
·
Select BLAK to turn off the LEDs when the signal is lost.  
Select SAVE to use the last command programmed when the signal is lost.  
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Operation  
Dimmer - Menu  
To adjust the light output of the OVATION™ F-95WW, select the dimmer setting as  
follows.  
1. Go to the DIM main level.  
Control  
2. Select the desired dimmer setting D.000D.100 (0–100% light output).  
Manually adjust the light output by using the dimmer adjustment knob, as follows.  
1. Press the dimmer adjustment knob above the display twice.  
2. Select the desired dimmer setting D.000D.100 (0–100% light output) by turning the  
Dimmer - Manual  
Control  
knob clockwise (value increases) or counter-clockwise (value decreases).  
·
·
·
When using the dimmer adjustment knob, the lowest dimmer value stops at D.000  
and the highest dimmer value stops at D.100.  
During manual dimmer control, you can also use <UP> or <DOWN>, which will  
cycle through all the dimmer values.  
After 30 seconds of dimmer adjustment knob inactivity, M. appears on the display.  
Select the dimmer speed of the OVATION™ F-95WW by selecting the DIMX  
programming level.  
Dimmer Speeds  
1. Go to the SET main level.  
2. Select the DIMX programming level.  
3. Select a dimmer speed DIM1DIM4 (fast to slow) or OFF (linear output).  
When selecting DIM1–DIM4, the output will correspond to the dimmer curve option  
selected under the dimmer curves programming level (CURV).  
Select the dimmer curve of the OVATION™ F-95WW by selecting the CURV  
programming level. These options simulate the dimmer curve of an incandescent lighting  
product.  
Dimmer Curves  
1. Go to the SET main level.  
2. Select the CURV programming level.  
3. Select a dimmer curve CV1CV3 (small to large) or OFF (linear output).  
This setting enables you to activate or deactivate the control panel lock, which keeps  
non-authorized personnel from changing the product’s settings.  
Control Panel Lock  
1. Go to the KEY main level.  
2. Select either ON (activate) or OFF (deactivate).  
When the control panel lock is activated, after 30 seconds of control panel inactivity  
or after turning on the product, the product will prompt you to enter the passcode.  
After being prompted to enter the passcode:  
Passcode  
·
Press <UP>, <DOWN>, <UP>, <DOWN>, <ENTER>.  
Note: Asterisks (*) appear on the display when entering the passcode.  
This setting enables you to activate or deactivate the menu access lock. Activating the  
menu access lock prevents non-authorized personnel from making any changes to the  
programming levels under the SET main level.  
Menu Access Lock  
1. Go to the SET main level.  
2. Go to the SLCK programming level.  
3. Select either ON (activate) or OFF (deactivate).  
When the menu access lock is activated, in order to access the SET programming  
levels, the product will prompt you to enter the passcode. Enter the passcode as  
described in Passcode.  
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Operation  
To reset the OVATION™ F-95WW to the factory default settings, follow the instructions  
below.  
Reset  
1. Go to the SET main level.  
2. Select the REST programming level and then the display becomes blank.  
Enter the passcode as described in Passcode. After successfully entering the  
passcode, REST blinks on the display during the reset process.  
3. OK appears on the display when finished.  
The OVATION™ F-95WW offers three power output options during the cooling of the  
fixture’s LEDs.  
1. Go to the SET main level.  
Performance Power  
Output Options  
2. Select the PERF programming level.  
3. Select from the following options:  
·
·
·
Select LIVE to cool the LEDs by balancing the use of the fan and the power  
output level.  
Select STDO to cool the LEDs by maintaining the use of the fan and limiting the  
power output level.  
Select POWR to cool the LEDs by maintaining the use of the fan and allowing  
full power output.  
The OVATION™ F-95WW has a 10° to 54° manually controlled zoom range. Adjust the  
zoom angle as follows.  
Manual Zoom Control  
Master/Slave Mode  
·
Locate the zoom adjustment knobs on either side of the OVATION™ F-95WW and  
turn the knobs to increase or decrease the zoom angle.  
The Master/Slave mode allows a single OVATION™ F-95WW (the “master”) to control  
the actions of one or more OVATION™ F-95WW units (the “slaves”) without the need of  
a DMX controller to control the slaves. The master will be set to operate in Master mode  
(MAST), while the slaves will be set to operate in Slave mode (SLAV). Once set and  
connected, the slaves will operate in unison with the master.  
Configure the units as indicated below.  
The Slaves:  
1. Go to the RUN main level.  
2. Select SLAV.  
3. Connect the DMX input of the first slave to the DMX output of the master.  
4. Connect the DMX input of the subsequent slaves to the DMX output of the previous  
slave.  
5. Finish setting and connecting all the slaves.  
The Master:  
1. Go to the SET main level.  
2. Select the MCON programming level.  
3. Select MAST.  
Note: If you select SELF, no DMX signals are sent to the slaves.  
4. Make the master the first product in the DMX daisy chain.  
5. Control the master using the DMX controller and the slaves will operate in unison.  
Do not connect a DMX controller to the products configured for slave operation.  
The DMX controller may interfere with signals from the master.  
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Technical Information  
5. Technical Information  
Dust build-up reduces light output performance and can cause overheating. This can  
Product  
Maintenance  
lead to reduction of the light source’s life and mechanical wear. To maintain optimum  
performance and minimize wear, clean this product at least twice a month. However,  
usage and environmental conditions contribute to increased cleaning frequency.  
To clean your product, follow the instructions below.  
·
·
·
Unplug the product from power.  
Wait until the product is at room temperature.  
Use a vacuum (or dry compressed air) and a soft brush to remove dust collected on  
the external vents and components.  
·
Clean all external surfaces with a mild solution of non-ammonia glass cleaner or  
isopropyl alcohol.  
·
·
·
Apply the solution directly to a soft, lint-free cotton cloth or a lens cleaning tissue.  
Wipe any dirt or grime to the outside edges of the lens surface.  
Gently polish the lens surfaces until they are free of haze and lint.  
Always dry the external surfaces thoroughly and carefully after cleaning them.  
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Technical Information  
Technical Specifications  
Dimensions and  
Weight  
Length  
Width  
Height  
15.2 in (389 mm)  
Weight  
12.8 in (325 mm)  
11 in (279 mm)  
13.4 lb (6.1 kg)  
Note: Dimensions in inches rounded to the nearest decimal digit.  
Power  
Power Supply Type  
Range  
Voltage Selection  
Switching (internal)  
100 to 240 VAC, 50/60 Hz  
Auto-ranging  
Parameter  
120 V, 60 Hz  
230 V, 50 Hz  
Consumption  
Operating current  
Power linking current (units)  
Fuse  
108 W  
0.89 A  
110 W  
0.48 A  
13.6 A (15 units)  
T 3.15 A, 250 V  
13.6 A (28 units)  
T 3.15 A, 250 V  
Power I/O  
U.S./Worldwide  
Europe  
Power input connector  
Power output connector  
Power cord plug  
Neutrik® powerCON® A  
Neutrik® powerCON® B  
Edison (U.S.)  
Neutrik® powerCON® A  
Neutrik® powerCON® B  
Local plug  
Light Source  
Photo Optic  
Type  
Power  
Lifespan  
LED  
10 W  
50,000 hours  
Color  
Quantity  
Current  
Warm White  
9
2.8 A  
Parameter  
Illuminance @ 5 m (10°)  
Illuminance @ 5 m (54°)  
Beam angle  
1,430 lx  
133 lx  
10° to 54°  
19° to 82°  
10° to 54°  
Field angle  
Zoom angle  
Thermal  
DMX  
Max. External Temperature  
Cooling System  
113 °F (45 °C)  
Fan-Assisted Convection  
I/O Connectors  
Connector Type  
Channel Range  
3- and 5-pin XLR  
Sockets  
1, 2 or 3  
Ordering  
Product Name  
Item Code  
UPC Number  
OVATION™ F-95WW  
01030721  
781462210694  
OVATION™ F-95WW User Manual Rev. 2  
-15-  
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You must send the product prepaid, in the original box, and with the original packing and  
accessories. CHAUVET® will not issue call tags.  
Returns  
Call CHAUVET® and request a Return Merchandise Authorization (RMA) number  
before shipping the product. Be prepared to provide the model number, serial number,  
and a brief description of the cause(s) for the return.  
Clearly label the package with an RMA number. CHAUVET® will refuse any product  
returned without an RMA number.  
DO NOT write the RMA number directly on the box. Instead, write it on a properly  
affixed label.  
Once you have received the RMA number, include the following information on a piece  
of paper inside the box:  
·
·
·
·
·
Your name  
Your address  
Your phone number  
RMA number  
A brief description of the problem(s)  
Be sure to pack the product properly. Any shipping damage resulting from inadequate  
packaging will be the customer’s responsibility. FedEx packing or double-boxing is  
recommended.  
CHAUVET® reserves the right to use its own discretion to repair or replace  
returned product(s).  
Contact Us WORLD HEADQUARTERS - CHAUVET®  
General Information  
Technical Support  
Address: 5200 NW 108th Avenue  
Sunrise, FL 33351  
Voice:  
(954) 577-4455 (Press 4)  
Fax:  
(954) 756-8015  
Voice:  
Fax:  
(954) 577-4455  
(954) 929-5560  
Email:  
Toll free: (800) 762-1084  
UNITED KINGDOM AND IRELAND - CHAUVET® Europe Ltd.  
General Information  
Technical Support  
Address: Unit 1C  
Brookhill Road Industrial Estate  
Pinxton, Nottingham, UK  
NG16 6NT  
Voice:  
Fax:  
+44 (0)1773 511115  
+44 (0)1773 511110  
MEXICO - CHAUVET® Mexico  
General Information  
Technical Support  
Address: Av. Santa Ana 30  
Parque Industrial Lerma  
Lerma, Mexico C.P. 52000  
Email:  
World Wide Web www.chauvet.com.mx  
Voice:  
+52 (728) 285-5000  
Outside the U.S., United Kingdom, Ireland, or Mexico, contact your dealer. Follow their instructions to request  
support or to return a product. Visit our website for contact details.  
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