Ceiva Digital Photo Frame LF 2003 User Manual

Sharing life’s special moments  
all around the world.  
S H A R I N G M A D E E A S Y  
S H A R I N G M A D E E A S Y  
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© 2004 Ceiva Logic , Inc ., Burbank, C A 91502. All Rights Reser ved.  
Protected by United States Patent No. 6,442,573. Other Patents  
Pending. Owner’s Guide for model LF-2003 OGC20704.  
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P R O D U C T W A R R A N T Y  
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This product may include or be bundled with third party software, the use of which is governed by a separate end user  
license agreement.This warranty does not apply to such third party software. For the applicable warranty, please refer  
to the end user license agreement governing the use of such software.  
Sharing Made Simple and Easy  
Share life’s special and precious moments—even if your family  
and friends live hundreds of miles away! The Digital Photo  
LIMITATION OF DISCLAIMER  
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Receiver by CEIVA is a revolutionary way to stay connected  
and share your life with the people you care about most.  
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL  
DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TOYOU. SOME STATES DO NOT  
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT  
APPLY TOYOU.THIS EXPRESS WARRANTY IS LIMITED TO THE DURATION OF TIME SET FORTH HEREIN AND ALL  
IMPLIED WARRANTIES FOR MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE ARE LIMITED IN DURA-  
TION TO THE TIME OF THIS EXPRESS WARRANTY PERIOD IF THE DISCLAIMER OF THE IMPLIED WARRANTY IS  
NOT PERMITTED. IF A PROVISION IS DEEMEDVOID,THE BALANCE OF THE WARRANTY SHALL BE INTERPRETED  
TO ACHIEVE THE INTENT OF THE PARTIES.THIS CONTRACT CONSTITUTES THE COMPLETE AGREEMENT  
BETWEEN THE PARTIES, SUPERSEDING ALL PRIOR WRITTEN AND ORAL AGREEMENTS.  
Here are some of the unique ways your CEIVA (pronounced  
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SEE-va) Digital Photo Receiver can help keep you in touch  
with your loved ones:  
• Receive new photos each day from family and friends  
anywhere in the world.  
• Display and rotate 30 of your personal digital pictures  
in a continuous slide show.  
• Order a print by mail directly from your Receiver.  
A buyer of this product in California has the right to have this product serviced or repaired during the warranty period.  
The warranty period will be extended for the number of whole days that the product has been out of the buyer’s hands  
for warranty repairs. If a defect exists within the warranty period, the warranty will not expire until the defect has been  
fixed.The warranty period will also be extended if the warranty repairs have not been performed due to delays caused  
by circumstances beyond the control of the buyer, or if the warranty repairs did not remedy the defect and the buyer  
notifies the manufacturer or seller of the failure of the repairs within 60 days after they were completed. If, after a rea-  
sonable number of attempts, the defect has not been fixed, the buyer may return this product for a replacement or a  
refund subject, in either case, to deduction of a reasonable charge for usage.This time extension does not affect the  
protections or remedies the buyer has under other laws.The buyer has the right to bring any action at law or equity  
to resolve disputes concerning or to enforce the provisions of this warranty. Buyer must bring an action for breach of  
warranty within fifteen months from delivery of product.The laws of the State of California and applicable Federal laws  
relating to warranties on consumer goods shall govern this agreement excluding conflicts of laws principles and excluding  
the United Nations Convention on Contracts for the International Sale of Goods.The manufacturer and buyer consent  
to the jurisdiction of Federal or State courts residing in California.This warranty gives you specific legal rights, and you  
may also have other rights that vary from State to State.  
If you have a computer you can also:  
• Customize your slide show rotation time.  
• Set your Receiver to turn on and off automatically so that it’s awake when you are.  
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• Access your CEIVA account from any web browser to manage your pictures and  
albums, and set up your add and delete picture commands for your Receiver’s next  
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dial-in to the CEIVA Network .  
• Send photos to your own Receiver, or to others’ Receivers.  
Turn photos into one-of-a-kind cards with personal messages.  
• View personalized entertainment and information slides such as news,  
sports and local weather.*  
EXHIBIT J ( F C C PA R T 6 8 )  
CUSTOMER INFORMATION  
This equipment complies with Part 68 of the FCC rules. On the back, in the lower left hand corner of this equipment is a  
label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this  
equipment.You must, upon request, provide this information to your Telephone Company.This equipment uses the  
Two designer frames are included—one in Elegant Black and one in Silverstone Grey.  
Mix and match frames and mattes to fit the décor of your home or office. For additional frame  
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finishes and matte colors, please visit the CEIVA Store at www.ceiva.com.  
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C O M P O N E N T S  
P R O D U C T W A R R A N T Y  
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package, and sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured  
or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to  
manufacturer until the returned item is received.The repaired or replaced item will be shipped to buyer, at manufactur-  
er’s expense, not later than thirty (30) days after seller or manufacturer receives the defective product. Manufacturer  
shall not be responsible for software, firmware, information, or memory data of buyer contained in, stored on, or  
integrated with any products returned to manufacturer for repair, whether under warranty or not.  
Product Diagrams: List of Components  
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If the buyer and CEIVA Logic, Inc. disagree over either’s performance under the terms of this warranty, the buyer may  
submit the matter for resolution to the Better Business Bureau:Attention-Dispute Resolution Department.The buyer  
will not be responsible for expenses incurred in submitting a dispute for resolution under the terms of this paragraph.  
The buyer is required to submit any dispute for resolution under this paragraph before pursuing any legal remedies to  
which he or she may be entitled under federal Magnuson-Moss Warranty Act for breach of warranty. Certain states  
may allow you to sue without using this informal procedure.  
DISCLAIMER OF WARRANTIES  
WARRANTIES EXCLUSIVE: IF MANUFACTURER’S PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE,  
BUYER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND  
OF THE PURCHASE PRICE PAID,AT MANUFACTURER’S OPTION.TO THE FULL EXTENT ALLOWED BY LAW,  
THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WAR-  
RANTIES,TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW,  
STATUTORY OR OTHER-WISE, INCLUDING WARRANTIES,TERMS, OR CONDITIONS OF MERCHANTABILITY,  
FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION,  
AND NONINFRINGEMENT,ALL OF WHICH ARE EXPRESSLY DISCLAIMED.  
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PICTURE BUTTON  
BRIGHTNESS  
POWER INDICATOR  
C-PORT  
PREVIOUS PICTURE  
NEXT PICTURE  
LOCK PICTURE  
PRINT PICTURE  
NEW PICTURE ALERT  
DELETE PICTURE  
“YES” BUTTON  
“NO” BUTTON  
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LIMITATION OF REMEDIES  
TO THE FULL EXTENT ALLOWED BY LAW, MANUFACTURER ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS  
ANY LIABILITY,WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,  
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OF  
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT  
OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE,  
OR INTERRUPTION OF ITS PRODUCTS, EVEN IF MANUFACTURER OR ITS AUTHORIZED RESELLER HAS BEEN  
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES,AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR  
REFUND OF THE PURCHASE PRICE PAID,AT MANUFACTURER’S OPTION.THIS DISCLAIMER OF LIABILITY FOR  
DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.  
POWER  
PHONE LINE  
BUTTON TRAY  
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Q U I C K S TA R T  
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L I MIT E D WA R R A NTY  
Warranty Coverage  
Quick Start Instructions  
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THIS IS TO CERTIFY that the CEIVA photo display product, Model Number LF2003 (hereafter referred to as the  
“CEIVA Product”) is warranted to be free of all defects in material and workmanship for three hundred and sixty (360)  
days from the date of purchase, if proof of purchase is presented within the warranty period to the manufacturer,  
HERE’S HOW IT WORKS  
Each night while you sleep, your personal photo Receiver automatically and silently dials in to  
get any pictures sent to you.There is no interruption to your phone service and no need for  
a computer.You don’t have to do a thing.The next morning you wake up to a slide show of  
up to 30 new photos from the people you care about most.  
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CEIVA Logic, Inc. (“manufacturer”.) Within the period of this warranty, manufacturer is obliged to authorize repair to  
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any part proving defective in material or workmanship, excluding the CEIVA Receiver and glass, or replace the CEIVA  
Product. Repair service center(s) can be located by calling 1-877-MYCEIVA (1-877-692-3482). Expenses related to  
replacing or repairing a defective part under this warranty will be assumed by manufacturer except for the following  
expenses, which will be assumed by the buyer: cost of transporting the product to our service center, including all  
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IN THE BOX  
packaging which adequately protects the CEIVA Product. Manufacturer’s sole obligation under this express warranty  
shall be, at manufacturer’s option and expense, to repair the defective product or part, deliver to buyer an equivalent  
product or part to replace the defective item, or if neither of the two foregoing options is reasonably available,  
manufacturer may, in its sole discretion, refund to buyer the purchase price paid for the defective product.All products  
that are replaced will become the property of manufacturer. Replacement parts may be new or factory refurbished “like  
new” parts. Manufacturer warrants any replaced or repaired product or part for three hundred and sixty (360) days  
from shipment, or the remainder of the initial warranty period, whichever is longer.  
Here’s everything you’ll need to set up your personal  
photo Receiver and begin receiving pictures.  
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CEIVA DIGITAL PHOTO RECEIVER  
QUICK START GUIDE  
OWNER’S GUIDE  
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WhatThis Warranty Does Not Cover  
This warranty does not apply to any defects caused by negligence, misuse, accidents, acts of God, commercial use,  
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modification to any part of the CEIVA Product, including A/C adapter, CEIVA Receiver, glass or telephone cable, or  
accessories.This warranty does not apply to improper operation or maintenance, connection to improper electrical  
supply, or attempted repair by anyone other than a facility authorized by manufacturer to service the CEIVA Product.  
This warranty is invalid if the factory applied serial number has been altered or removed from the CEIVA Product.This  
warranty is valid for purchases within the United States only.We reserve the right to make changes or improvements  
in our products without incurring any obligation to similarly alter products previously purchased.  
TELEPHONE CORD  
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DUAL PHONE JACK  
AC POWER SUPPLY  
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Buyer’s Obligations for Warranty Coverage  
ADDITIONAL FRAME  
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The buyer must notify seller or manufacturer of any defect, malfunction, or nonconformity promptly upon discovery.  
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Within 30 days after receiving notice from the buyer, the manufacturer will authorize repair of the CEIVA Product.  
Improper or incorrectly performed maintenance or repairs by buyer or an unauthorized repair facility voids this  
warranty.This warranty is effective only if proof of purchase is presented within the warranty period to the seller or  
manufacturer.We neither assume nor authorize any representative or other person to assume for us any other liability  
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in connection with the sale or shipment of our products.This warranty does not apply to CEIVA Products after the  
first purchase. Such products are subsequently sold “as is” or “with all faults”. Returned products should include a  
Return Material Authorization (RMA) number or User Service Order (USO) number marked on the outside of the  
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S E T T I N G U P  
P R O D U C T W A R R A N T Y  
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MISSING SOMETHING? SOMETHING DAMAGED?  
LOOKING FOR GIFT IDEAS?  
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Locate the 12 digit serial number on the bottom of your CEIVA  
Receiver’s stand, or on the sides of the product box, and call  
1-877-MYCEIVA (1-877-692-3482) to speak with the CEIVA  
Check there frequently for special and great gift ideas!  
SAMPLE  
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Customer Care Team.  
NOTE: Please keep the original product packaging, should you  
Product Information  
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need to return your CEIVA Digital Photo Receiver for repairs.  
WARNING STATEMENT  
( C F R 4 7 , § 1 5 . 1 0 5 , § 1 5 . 2 1 , a n d § 1 5 . 2 7 )  
GETTING TO KNOW YOUR RECEIVER  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15  
of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference in a residential  
installation.This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accor-  
dance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee  
that interference will not occur in a particular installation. If the equipment does cause harmful interference to radio  
or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to  
correct the interference by one of the following measures with respect to radios or televisions: • Reorient or relocate  
the receiving antenna. Increase the separation between the equipment and Receiver. Connect the equipment into an  
outlet on a circuit different from that to which the Receiver is connected. Ensure that card mounting screws, connector  
attachment screws and all ground wires are secured and tight. Consult the dealer or an experienced radio/TV technician  
for help.  
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When choosing a location for your CEIVA Digital Photo Receiver remember to:  
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• Place the CEIVA Digital Photo Receiver where it’s going to be easy to see and is  
away from direct sunlight, water, moisture or exposure to extreme temperatures.  
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• Place the CEIVA Digital Photo Receiver near a power outlet and an existing  
telephone jack.  
Set Up Is Easy!  
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Changes or modifications not expressly approved by CEIVA Logic, Inc. could void the user’s authority to operate the  
equipment.This product was FCC certified under test conditions that included the use of shielded I/O cables and  
connectors between system components.To be in compliance with FCC regulations, the user must use shielded cables  
and connectors and install them properly.  
REGISTER YOUR RECEIVER AT HTTP://GETTINGSTARTED.CEIVA.COM  
Log onto http://gettingstarted.ceiva.com or call Customer Care to register your CEIVA Digital  
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Warning About Water Proximity  
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Photo Receiver . Remember that you need to have an account established at the CEIVA website  
Do not use this product where it could be splashed or fall into water; for example, near a bath tub, wash bowl, kitchen  
sink, laundry tub, or near a swimming pool.  
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and that a PicturePlan subscription is necessary to receive pictures on your CEIVA Receiver.  
Receiver’s serial number  
Valid credit card or PicturePlan gift code  
PLEASE HAVE AVAILABLE  
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T R O U B L E S H O O T I N G  
S E T T I N G U P  
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THE RECEIVER DISPLAYS AN ERROR MESSAGE.  
The serial number is located on the sides of the product box and on the bottom of the CEIVA  
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Digital Photo Receiver stand.The CEIVA website will walk you through the registration process,  
and before you know it your CEIVA Digital Photo Receiver will be ready to receive pictures!  
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If the CEIVA Digital Photo Receiver is having difficulties performing its dial-in connections  
to the CEIVA Network , it will display a variety of error messages. Here are a few things you’ll  
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want to check:  
NOTE: If your Receiver is dialing from a location which has “Pulse Dialing” or is in need of a dialing prefix, please visit  
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the CEIVA Care Support pages (available at help.ceiva.com) to learn more.  
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Make sure the phone number in your Settings (located on your CEIVA Home Page)  
is the actual location from where the CEIVA Digital Photo Receiver is dialing.  
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Your CEIVA Digital Photo Receiver requires an analog phone line to place its daily call to the CEIVA  
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Network . A digital line could cause damage to the CEIVA Digital Photo Receiver . Digital lines are most  
commonly used in offices and hotels. Please ask your phone company what type of line you have  
if you are unsure.  
Make sure there is a variety of dial-in numbers (3 different local dial-in numbers are  
preferred) in your Settings section. (NOTE: Toll-Free accounts will only have one number).  
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Verify that all connections to the CEIVA Digital Photo Receiver and wall outlets  
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IF YOU RECEIVED YOUR CEIVA DIGITAL PHOTO RECEIVER AS A GIFT  
(both power supply and phone line) are securely plugged in.  
Your Receiver may already be registered with a subscription. Please check with the individual that  
provided you with your gift.  
Make sure there isn’t anything unnecessary in the Dialing Prefix (located in your  
Receiver Settings) of your Receiver’s account (e.g. A 1, 9, 7 etc.).  
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NOTE: If you install your Receiver before registering it to the CEIVA Network and try to retrieve images, an error  
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message will be displayed on the LCD screen.  
For example: If the Dialing Prefix in your Receiver’s account had a 9 in it, your CEIVA Digital Photo Receiver would  
try to dial 9, 515-000-0000. If your phone system doesn’t need a 9 to access a dial tone, this would of course be too  
many numbers, and be the cause of a failed connection attempt.  
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For assistance, contact the CEIVA Customer CareTeam at 1-877-MYCEIVA (1-877-692-3482).  
NEED MORE ASSISTANCE?  
P L U G I N P H O N E A N D P O W E R C O R D S  
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If you have a computer, take a few minutes to access Customer Care or go directly to the  
Help section at help.ceiva.com.The Customer Care section was designed with your time in  
mind, providing fast and easy to understand answers to all your questions. It’s a wonderful and  
powerful resource that is available 24 hours a day, every day of the year. Loaded with information  
about your personal Receiver, the Help library is a wealth of information and ideas.You can also  
Plug one end of the power cord into the round Power  
Access hole on the back of the CEIVA Digital Photo  
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Receiver , if it is not already plugged in. Plug the other  
end of the power cord into an electrical outlet that  
is not controlled by a light switch. As with most  
electronic items, we suggest making use of a “surge  
protector” or “power strip” extension cord to protect  
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reach Customer Care via e-mail at [email protected]. If you don’t have a computer, the CEIVA  
Customer Care Team can be reached by dialing 1-877-MYCEIVA (1-877-692-3482).  
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your CEIVA Receiver against surges of electrical current.  
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S E T T I N G U P  
T R O U B L E S H O O T I N G  
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If you need to share a phone jack with an answering  
Make sure the phone line is not being used by another device at the same time  
(fax machine, answering machine, etc.).  
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machine, fax machine or another phone, use the dual  
phone jack (included). It will provide you with an  
additional outlet. Insert the other end of the phone  
cord into the square phone access hole on the back  
Check to make sure there is no delay in hearing a dial tone on your phone line.  
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of the CEIVA Digital Photo Receiver .  
THE RECEIVER TURNS OFF AFTER A FEW MINUTES OF OPERATING.  
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Make sure the CEIVA Digital Photo Receiver is properly plugged in to an active outlet.  
Check Settings at the CEIVA web site to verify the “turn on and turn off” times for  
your CEIVA Receiver. Press the black button on the back of your Receiver a few times  
to make sure your Receiver has not defaulted to the “lights out” mode.  
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P U S H A N D H O L D I N T H E W H I T E  
“ P I C T U R E ” B U T T O N O N B A C K  
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Push and hold in the white Picture button located on  
the back of your Receiver until you see the following  
message,You can let go now, I’m dialing in”. That’s it!  
Wait as it dials in to pick up your personal photos. A  
status bar is displayed at the bottom of the screen,  
slowly moving from left to right.  
WHY DON’T THE PICTURES SCROLL?  
Make sure that you have at least two pictures on your Receiver.Then, press the white  
button on the back of the Receiver until you see the message that reads,You can let  
go now to start the slide show, or keep holding to connect.”  
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HOW DO I STOP THE PICTURES FROM SCROLLING?  
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Your CEIVA Digital Photo Receiver is now ready to receive photos! When new photos have  
arrived, the green light on the front of your CEIVA Receiver will glow to alert you.  
To stop the slide show, press the white button on the back of the CEIVA Digital Photo  
Receiver once.Your Receiver will continue to display the current picture, until you  
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restart the slide show (see Pictures Won’t Scroll, above) or advance to the next picture  
by manually pressing the white button once.  
NEW PICTURE LIGHT INDICATOR  
This light will glow to alert you when new pictures have been received on  
THE RECEIVER’S SCREEN IS DARK.  
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your CEIVA Digital Photo Receiver . Touching any button on the Receiver  
will turn the light off.  
Make sure the power supply is securely plugged in to the back of the CEIVA Digital Photo  
Receiver , as well as into a working power outlet.You’ll want to make sure the outlet you  
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have selected is not a switched outlet (controlled by a light switch). Press the black button  
on the back of the Receiver a few times to ensure that the CEIVA Receiver is not in the  
lights out mode.  
A photo congratulating you on joining the CEIVA Community and informing  
you that you are ready for your own personal pictures will appear.  
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T R O U B L E S H O O T I N G  
S H A R I N G P H O T O S  
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From this point forward, your CEIVA Digital Photo Receiver will automatically dial into its  
ABOUT YOUR ACCOUNT AND REGISTRATION  
WHAT HAPPENS IF I MOVE?  
personal In-Box each night, retrieving up to 30 new photos. In the event you wish to retrieve  
the next set of photos waiting in your In-box, simply press and hold in the white button again  
until You can let go now, I’m dialing in” appears.  
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When you move your CEIVA Digital Photo Receiver to a new location (different area code  
or phone number), you should first (before moving), update your phone information at your  
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CEIVA Home Page under the Settings option.*  
NOTE: To help you receive the most enjoyment from your CEIVA Receiver, the “31st” slide (which may not be deleted  
and can only be viewed when manually stepping through the slide show) is the “Tip Of The Month” provided by CEIVA.  
Once your new phone number is entered into your Settings (remember to click on Update  
before leaving the Settings area), simultaneously press and hold the white button on the back  
of your CEIVA Receiver. Once the screen is dark, release the button and allow the Receiver to  
Sharing Made Easy: Invite Friends & Family to SendYou Photos!  
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dial into the CEIVA Network to update its account information. Once you have completed this,  
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do not dial in the CEIVA Digital Photo Receiver again, until it is plugged in at your new location.  
IF YOU HAVE ACCESS TO A COMPUTER  
You can invite family and friends to send you photos. Just log into your CEIVA account  
and click on Invite-a-Buddy. Enter names and e-mail addresses.We’ll send your family and  
If you have already moved, simultaneously press and hold the black and white buttons on the back  
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of your Receiver after updating your phone information at your CEIVA My Home page. Once the  
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friends an invitation (from you) to join CEIVA (which is FREE). Once they’ve become a member,  
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screen is dark, release the buttons and allow the Receiver to dial into the CEIVA Network to  
update its account information. Once you have completed this, do not dial in the your Receiver  
again until it is plugged in at your new location.  
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we’ll automatically add them to your CEIVA Buddy List .There’s no limit to the number of  
times you can use the Invite-a-Buddy feature, and the more guests you have, the more photos  
you can expect!  
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Remember that only CEIVA Members listed on your Buddy List are able to send pictures to  
your personal Photo Receiver.  
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TroubleshootingYour CEIVA Digital Photo Receiver  
THE RECEIVER DOESN’T SEEM TO DIAL IN TO RETRIEVE PICTURES.  
IF YOU DO NOT HAVE ACCESS TO A COMPUTER  
Perform the following checks to help troubleshoot this problem:  
(it’s FREE!). After they’ve completed the brief registration process, have them inform you of their  
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Make sure the phone line is securely plugged into the wall jack, as well as the back of  
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“Sign-In” name. Call the CEIVA Customer Care Team at 1-877-MYCEIVA (1-877-692-3482)  
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the CEIVA Digital Photo Receiver , and that both plugs are free of dust and debris.  
to add your family and friends to your CEIVA Buddy List . It takes just a minute, and when you’re  
finished, your Guests will have permission to send pictures to your personal Photo Receiver.  
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Check Settings located on your CEIVA account home page to make sure the correct  
location phone number is entered.  
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S H A R I N G M A D E E A S Y  
B U T T O N S  
F A Q ’ S  
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ABOUT YOUR CEIVA Digital Photo Receiver AND DIALING  
What DoThe Buttons Do?  
HOW DO I ADD A DIALING PREFIX TO MY CEIVA RECEIVER?  
WHITE BUTTON  
If your telephone system requires a prefix such as a 9 to dial out, then you will need to program  
your Receiver to use this prefix in order for it to successfully retrieve pictures.  
The white button on the back of the Receiver performs a variety of functions.  
To start the slide show, press down on the button until the message “You can  
let go now to start the slide show” is displayed on the screen. If you have new  
photos you want to view right away and don’t want to wait until the next day,  
simply press down on the button until the message,You can let go now, I’m  
connecting” is displayed on the screen.  
1
2
Press and hold the white button on the back  
of the Receiver. Continue holding it past the  
Slide Show and Dial In messages until you  
see the Dialing Prefix screen. Release the  
white button.  
To stop the slide show on your favorite picture, simply press the button once when the picture  
you are looking for is displayed.This will also display the picture sender’s information on the  
screen for a moment.Your Receiver has been set to automatically return to the slide show  
Press and hold the black button until the check  
box for your dialing prefix is selected. Release  
the black button.Your Receiver will return to  
slide show mode.  
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mode after 2 minutes.This setting may be turned off or adjusted at the CEIVA website.  
BLACK BUTTON  
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The next time your Receiver dials in, it will make use of this prefix.To remove the prefix, simply  
repeat the above steps and set your prefix to “no prefix.”  
The black button on the back of the CEIVA Receiver adjusts the brightness  
setting of your screen. Pressing the black button will display a“brightness bar”  
on the left side of the Receiver’s screen. Press and release the black button to  
advance to the next setting, or to turn your CEIVA Receiver off. Pressing the  
button once, after the screen is dark, will turn the screen back on. Holding  
down the black button will allow you to scroll through the brightness settings.  
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WHAT HAPPENS IF I AM USING THE PHONE OR PICK UP THE HANDSET  
WHEN MY RECEIVER IS TRYING TO RETRIEVE PICTURES?  
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In the event that you are using the phone when the CEIVA Digital Photo Receiver tries to  
dial out, or you pick up the phone while the Receiver is using the phone line to retrieve pictures,  
your personal Photo Receiver will cancel its attempt, and retry again later. Depending on when  
this happens, your Receiver may wait until the following night before it retrieves new pictures.  
To update your pictures right away, press and hold the white button on the back of the Receiver  
until the following message is displayed on the screen,You can let go now, I’m connecting.”  
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Advanced Features of the CEIVA Digital Photo Receiver  
So far we have discussed some of the basic features and functions of the CEIVA Digital Photo  
Receiver , however, it can do a lot more! To learn about the advanced features of your CEIVA  
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Receiver, read on!  
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S H A R I N G M A D E E A S Y  
F A Q ’ S  
A D V A N C E D F E AT U R E S  
22  
11  
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CAN I USE A RECEIVER IN MY OFFICE?  
Your Digital Photo Receiver has many features that will add to your viewing pleasure.To access  
these features, gently push in on the “button tray” on the front of your Receiver, just below the  
image screen.The tray will slowly glide open, and reveal the buttons which are displayed in the  
diagram below. Instructions on the next pages explain its functions.The Advanced Features  
allow you to make use of a variety of functions directly from your Receiver.The following pages  
will describe each feature in detail.  
The answer is yes, however, there is one requirement.Your office must have an analog phone line.  
If your office uses a digital phone system, your Receiver can share the same phone line your fax  
machine uses, as this will be an analog phone line. If a dialing prefix, such as dialing a 9 or 8 is  
needed to access a dial tone, it will be necessary to adjust your Receiver Settings to reflect this  
dialing requirement.  
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NOTE: Do not plug the CEIVA Receiver into a digital phone jack. If you have questions regarding the type of phone  
service used in your home or office, please contact your local phone company.  
1
PREVIOUS  
2
NEXT  
HOW DO I DELETE OR LOCK PICTURES THAT ARE DISPLAYED  
ON MY RECEIVER?  
3
LOCK  
4
PRINT  
1
2
3
5
6
7
Gently push in on the button tray located on the front of the Receiver. Using the Next or Previous  
buttons, locate the picture you wish to Delete or Lock. Once you have located the picture, press  
the button of the action you wish to perform.Then simply use theYes or No button to answer the  
on screen instructions. Photos deleted in this manner are removed from the slide show and will be  
physically removed from your Receiver the next time it dials in.  
DELETE  
YES  
4
5
6
7
NO  
ACTION BAR  
HOW DO I ORDER PRINTS DIRECTLY FROM MY RECEIVER?  
The Action Bar is displayed, at the top of  
the Receiver’s screen anytime an action such  
as Deleting, Locking or Ordering a print  
Gently push the button tray located on the front of the Receiver.To find the photo you want to  
make a print of, use the Next and Previous buttons on your Receiver. Push the Print button  
and answer the on screen questions.The next time your Receiver dials in, it will send your print  
order to us. If you wish to cancel the print order for a specific picture, first locate the picture and  
press Print.Then simply answer the on screen questions to cancel the order. Remember that once  
is requested. Simply answer “Yes” or “No” to the question displayed on the Receiver’s screen  
to confirm or deny the action requested.  
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your CEIVA Receiver has dialed into the CEIVA Network , the order has been placed and cannot  
be canceled.  
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NOTE: Any action performed on the CEIVA Receiver will override any action requested on the website  
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(e.g.A picture marked for deletion at the CEIVA website will not be Deleted if the picture is currently  
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Locked on the CEIVA Receiver).  
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S H A R I N G M A D E E A S Y  
A D V A N C E D F E AT U R E S  
F A Q ’ S  
12  
21  
INFO BAR  
HOW DO I CONTROL THE PICTURE “ON” AND “OFF” TIMES?  
The Info Bar is displayed at the bottom of  
Adjusting your Receiver’s automatic on and off times may be done by logging into your account  
at www.ceiva.com, and selecting the Settings option. Once you have selected the desired times,  
remember to click on Update Receiver to confirm your changes.To turn the LCD screen of  
the Receiver’s screen and displays a variety of  
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information.The name of any CEIVA member  
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whom you have approved on your CEIVA Receiver’s Buddy List will appear on the left side of  
your CEIVA Receiver On or Off, simply press the black button on the back of your Receiver  
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the Info Bar.Additionally, the number of each of the 30 images displayed on your CEIVA Receiver  
until the screen is dark.To turn the LCD screen on, simply press the black button again.  
is displayed on the left side of the Info Bar.The icon of any action performed (such as Lock,  
Delete or Order A Print) on an image will be displayed on the right side of the Info Bar.  
NOTE: If you’ve selected to have your Receiver’s display turned off during the night hours, your CEIVA Receiver will  
still dial into the CEIVA Network to receive new pictures and update Content Channels. It should also be noted that  
when the LCD screen is on, the back of the CEIVA Digital Photo ReceiverTM may be warm to the touch.  
ON-SCREEN ICONS  
This icon is displayed in the right corner of the Info Bar when a picture on the  
HOW MANY PICTURES ARE STORED ON MY RECEIVER?  
Receiver has been marked for deletion.This action will be performed the next  
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time your CEIVA Receiver dials into the CEIVA Network .  
Your CEIVA Digital Photo Receiver can store up to 30 images at a time. Images can be actual  
photos or Content Channels you have selected for your Receiver. If you scroll through the slide  
show manually (by pressing and releasing the white button on the back of the Receiver), you  
will see the “CEIVA Tip of the Month” image.This image sits in the 31st slot of your Receiver,  
This icon is displayed in the right corner of the Info Bar when a print order has  
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been placed.This action will be performed the next time your CEIVA Receiver  
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dials into the CEIVA Network .  
and may only be viewed when scrolling through the pictures manually.The Tip Of The Month  
cannot be deleted.  
NOTE: Canceling a Print Order of a specific picture does not cancel any remaining print orders  
which may have been placed.  
WHAT IF MY RECEIVER DIDN’T UPDATE LAST NIGHT?  
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This icon is displayed in the right corner of the Info Bar when a picture on the  
Receiver has been locked.A locked picture can only be deleted once it has been  
unlocked or the Delete action is performed on it.  
If your Receiver did not successfully connect to the CEIVA Network last night, please allow for a  
second evening’s dial-in attempt. Connection problems are usually due to heavy Internet traffic, or  
temporary phone network problems, which, in almost all cases, resolve themselves within 24 hours.  
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PREVIOUS  
Your CEIVA Digital Photo Receiver has been designed to retry its call to the Ceiva Network  
periodically when a connection attempt has failed. If you would prefer not to wait, you may press  
and hold down the large white Picture button on the back of your Receiver until it displays the  
message “You can let go now, I’m connecting”.To cancel, press the button again.  
The Previous button enables you to manually scroll through photos in reverse  
order on your CEIVA Receiver. Press the button once to reverse to the previous  
picture. Continue to press and release the button until you reach the photo you  
are searching for. Pressing and holding the button down will resume the automatic  
slide show in reverse order.  
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S H A R I N G M A D E E A S Y  
F A Q ’ S  
A D V A N C E D F E AT U R E S  
20  
13  
NEXT  
Frequently Asked Questions  
The Next button enables you to manually scroll through pictures in a forward  
direction. Press the Next button once to advance to the next photo. Continue  
to press the button until you reach the photo you are looking for. Pressing and  
holding the button down will resume the automatic slide show.  
NOTE: FAQ’s are also available on-line at help.ceiva.com and are updated on a regular basis.  
HOW DO I GET MY PHOTOS ONTO MY RECEIVER?  
There are several ways to get your personal photos to display on your Receiver. First of all, you  
need digital pictures.You can use a scanner to scan in some of your old prints to preserve them  
or use pictures from your digital camera or camera phone. If you are using a traditional camera,  
most film developers now can supply you with a CD with your photos on it.  
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NOTE: Using the Previous and Next buttons will stop the slide show mode for a brief time.Your CEIVA Receiver will  
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automatically resume the slide show after 2 minutes.The amount of time your CEIVA Receiver waits before resuming  
the slide show may be adjusted in the Receiver Settings area of the website.  
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you can use the CEIVA Sender and prepare your photos on your hard drive and then send to  
PRINT  
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the CEIVA Network from there. Photos are also sent directly from your camera phone to  
your Receiver.  
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When you see a photo displayed on your CEIVA Receiver that you would like to  
order a traditional print of, push the Print button. Simply follow the on-screen  
questions to confirm your order.The next time your Receiver dials into the CEIVA  
Network , your order will be placed. If you change your mind, you may cancel your  
WHAT DO I NEED TO USE MY RECEIVER?  
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To use your Receiver, you will need a standard AC power outlet, and a working analog phone line.  
order by scrolling through your pictures until you locate the picture you ordered.  
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Make use of the provided dual jack splitter if necessary. Remember, a PicturePlan subscription  
Push the Print button again and follow the on-screen instructions to cancel your order. Remember  
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to the CEIVA Network is necessary so that your personal Photo Receiver may receive photos.  
that once your Receiver dials into the CEIVA Network , your order will be processed. Please allow  
5-7 days to receive your print in the mail. Please note that your Receiver must be “print enabled”  
at the CEIVA website to be able to place print orders.  
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WHO CAN SEND PHOTOS TO MY RECEIVER?  
With the owner’s permission, anyone with Internet access can send pictures to a CEIVA Digital  
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If you received your CEIVA Digital Photo Receiver as a gift, the person who gave it to you may  
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Photo Receiver from anywhere in the world. Remember, anyone sending pictures must sign up for  
have already enabled the print function.  
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a FREE membership at CEIVA .The member’s sign-in name is then put on the Buddy List of your  
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CEIVA Receiver, allowing them to send you pictures.The free membership also allows members to  
CEIVA Prints are competitively priced. Check the website or call Customer Service.  
store up to 200 pictures in on-line albums, customize pictures, add captions and messages.  
LOCK  
HOW DO I CARE FOR MY RECEIVER?  
The Lock button assures that a favorite picture isn’t deleted from your Receiver  
when new pictures are added.To lock a picture, scroll to the picture you wish to  
lock, then press the Lock button.The Action Bar will be displayed at the top  
of your Receiver’s screen. Simply press the Yes button to Lock the desired  
Dust regularly with a clean, soft, dry cloth. Do not spray liquids directly onto your CEIVA Digital  
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Photo Receiver . Do not submerse the CEIVA Digital Photo Receiver in water, or use your  
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CEIVA in any location where it may become wet.  
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S H A R I N G M A D E E A S Y  
A D V A N C E D F E AT U R E S  
S E N D I N G P H O T O S  
14  
19  
picture, or No to cancel your request. Pressing Yes will confirm your request and will display the  
Info Bar at the bottom of the Receiver’s screen.A padlock icon in the right corner of the Info  
Bar indicates you have now successfully locked this picture.To unlock the picture, simply press the  
Lock button (once the picture is displayed on the Receiver’s screen) and answer the Action Bar  
question at the top of the screen.  
P R I N T S  
GET PRINTS AND COOL STUFF  
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Using CEIVA Prints , you can order different sized prints, magnets,  
puzzles,mugs and key chains...all with your favorite photos on them!  
DELETE  
Pushing the Delete button will allow you to remove a photo from your Receiver’s  
slide show. Push the Delete button when you see the picture you would like to  
delete.The Action Bar will be displayed at the top of your Receiver’s screen.  
You can also order by calling 1-877-MYCEIVA (1-877-692-3482)  
.
Simply press the Yes button to Delete the desired picture, or No to cancel your  
request. Pressing Yes will confirm your request and will display the Info Bar at  
the bottom of the Receiver’s screen. A trash can icon in the right corner of the Info Bar indi-  
cates you have now successfully marked this picture for deletion.To cancel your request, simply  
press the Delete button again when the picture appears on screen, and answer the Action Bar  
question at the top of the screen. Once a picture has been marked for deletion, the photo will be  
physically removed from your Receiver the next time it dials in. Canceling the Delete request will  
once again place the picture in slide show rotation.  
USE OUR ONLINE GALLERIES  
You’ll find a great selection of perfect ready-made images, artwork, and cards  
YES / NO BUTTONS  
The Yes / No buttons allow you to confirm or deny any Advanced Feature  
actions. Simply press the appropriate button to answer the on-screen question  
posted in the Action Bar at the top of the Receiver’s screen.  
NOTE: Content Channels cannot be deleted, printed or locked directly from your Receiver.You may change your  
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GET NEWS, WEATHER, SPORTS....  
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Customer Care Team at 1-877-MYCEIVA (1-877-692-3482). The CEIVA Tip Of The Month, which occupies the 31st  
...and more! Select free channels and you’ll receive  
daily updates on your favorite topics, even stuff for kids!  
You can also order content channels by calling 1-877-MYCEIVA (1-877-692-3482).  
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slot is an information service provided to you as a CEIVA Receiver owner. Designed to keep you informed of new  
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features and options available to you, the CEIVA Tip Of The Month cannot be deleted.  
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S H A R I N G M A D E E A S Y  
S E N D I N G P H O T O S  
A C C E S S O R I E S  
18  
15  
CEIVA CAMERA PHONE FEATURE  
Accessories  
Cutting edge, innovative, yet so easy to use,  
your CEIVA personal photo Receiver can  
even receive digital photos straight from a  
camera phone!  
We are very proud to announce our new line of designer mattes and frames! Now you  
can customize the appearance of your Receiver to match nearly any room in your home or office.  
Just follow the instructions below:  
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No computers! No fuss! Shots  
are zapped directly from phone  
to your personal Receiver.  
REMOVE THE FRAME  
1
For more information, go to  
BE CREATIVE  
If you love receiving photos on your Receiver, and have a computer, here are some creative  
things you can do when you send photos to other Receivers.  
Place your thumbs on  
each side of the black  
matte approximately  
1/3 of the way down  
from the top of frame.  
With your thumbs  
firmly holding matte  
in place, gently slide  
frame forward, apart  
from Receiver  
It should slide right off.  
Make sure you place  
matte back inside  
frame for storage.  
This will protect it  
for future use.  
If you don’t have a computer, you may want to suggest some of these ideas to the family and  
friends who send photos to you.  
and matte.  
POSTCARDS AND PERSONAL GREETINGS  
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What better way to say hello than with CEIVA ?You can send  
the perfect Greeting Card at any time for any occasion!  
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S H A R I N G M A D E E A S Y  
A C C E S S O R I E S  
S E N D I N G P H O T O S  
16  
17  
ATTACH THE NEW FRAME  
Sending Photos  
2
Anyone can send digital photos to your Receiver for FREE. Remember, you must first give them  
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permission using the Invite-A-Buddy feature.This safeguards your CEIVA Receiver against any  
“spamming” or unauthorized photos being sent to you.  
ONCE YOU’RE A MEMBER, SENDING PHOTOS IS EASY!  
photos to friends and family, sending them to your personal Receiver is just as easy.  
Take your Silverstone  
Grey frame out of the  
package. Place your  
hands on either  
Holding at an angle,  
slide top of the  
frame on to  
Continue to guide  
frame on to Receiver  
from top to bottom.  
Make sure bottom of  
Frame snaps on  
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• Choose from images already stored on the CEIVA website, or send your own photos  
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using the CEIVA Sender —free software to help you send multiple photos to the  
Receiver first.  
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side of frame.  
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• CEIVA members without a CEIVA Receiver may store 200 pictures on the website  
to Receiver.  
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(members with a CEIVA Receiver may store up to 2,000 pictures per Receiver),  
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and rotate them for future sending and re-sending.The CEIVA website offers many  
wonderful features when sending pictures, such as the ability to customize pictures,  
store pictures in your own online albums and create special messages for friends  
and family members with CEIVA Receivers.  
And there you have it!  
Be sure to retain your original matte and frame for future use.  
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You can also send photos directly from your camera phone to your receiver. For  
more information see the next page.  
learn about all the amazing features available to you when sending and using your  
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CEIVA Digital Photo Receiver .  
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THE CEIVA SENDER  
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If you are using a PC, download the CEIVA Sender .The CEIVA Sender is FREE software available  
to all members. It includes our full photo editing studio so you can crop, rotate, add personal  
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greetings, remove red-eye from pictures and even prepare albums.The CEIVA Sender sends as  
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many photos as you want to the CEIVA Network much faster!For more information about  
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