Impressa C5
Fully Automatic
Coffee & Espresso Center
with Clearyl Blue Water Care System
Operating Instructions
and Warranty
Customer Service 1-800-220-5701
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Notice: Your Impressa C5 has a 3-prong grounded plug. To
reduce the risk of electrical shock this plug will fit in an outlet
only one way. If the plug does not fit in the outlet contact a
qualified electrician. DO NOT modify the plug in any way.
JURA-CAPRESSO
Jura was founded in 1931 in Switzerland. Capresso was
founded in 1994 in the USA. Both companies have joined
forces in the US to bring you the finest Fully Automatic
Coffee Centers available anywhere. With innovative and
user-friendly features, high quality materials, clear instruc-
tions and superb customer service, we are sure you will
experience the best coffee, espresso, cappuccino or latte
you have ever had. We hope you will enjoy your new Fully
Automatic Coffee Center and will recommend it to your
friends. For more information about our products visit our
CAUTION
This appliance is for household use only. Any servicing other
than cleaning and user maintenance should be performed by
an authorized service representative.
• Do not immerse base in water or try to disassemble.
• To reduce the risk of fire or electric shock, do not remove
the base. No user serviceable parts inside. Repair should
be done by authorized service personnel only.
• Check voltage to be sure that the voltage indicated on the
name plate agrees with your voltage.
• Never use warm or hot water to fill the water container!
Use cold water only!
• Keep your hands and the cord away from hot parts of the
appliance during operation.
Equipment
Your Impressa C5 comes with:
• One Clearyl Blue filter cartridge
• Dual Frother Plus Steaming / Frothing device
• Two JURA cleaning tablets
• Measuring spoon for pre-ground coffee
• Aquadur® test strip for water hardness testing
• Instruction Manual and Quick Reference Guide
• Mail Order, Registration and Extended Warranty Forms
• Never clean with scouring powders or hard implements.
Customer Service:
1-800-220-5701
Mon-Thu 9AM – 9PM • Fri 9AM – 8PM • Sat 9AM – 5PM
Eastern Standard Time.
Jura-Capresso Inc.
81 Ruckman Road, Closter, NJ 07624
201-767-3999 • Fax: 201-767-9684
email: [email protected]
3.
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1. Height-Adjustable Coffee Spout
2. DIAL (See Fig. 3) Indicators (See Fig. 3a)
2a. Access Door
Fig. 1
3. Removable Water Tank
9
4. Low Water Flotation Device (See Fig. 7.4)
5. Clearyl Blue Water Care Cartridge*
6. Lid for Water Tank
7. Ground Coffee Funnel
8. Lid for Ground Coffee Funnel
9. Lid for Bean Container
8
7
6
10
11
10. Bean Container (See Fig. 5)
11. SELECTOR (See Fig. 4)
12. Dual Frother Plus
13. Stainless Steel Removable Grid
14. Removable Drawer
15. Measuring Scoop
16. Two Cleaning Tablets (white)
17. Water Hardness Indicator Strip
18. Clearyl Blue Water Cartridge (unpacked)
12
5
4
13
14
3
2a
2
1
Fig. 2
19. Used Coffee Container
20. Tray
Fig. 1a
13. Grid
Main Power Switch
located in back
next to power cord
14. Drawer
15
16
17
18
* Attention: The Water Filter Cartridge should be in a pouch.
If your machine comes with the cartridge installed, it is not a new machine!
Call customer service 1-800-220-5701.
4.
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Fig. 3 Operating DIAL with illuminated symbols
Fig. 3a Indicators behind Access Door
1-cup Espresso
2-cup Espresso
1-cup Coffee
FILL WATER light
EMPTY TRAY light
FILL BEANS light
2-cup Coffee
Three DIAL Lights
“DIAL” with push button
ON
RINSE
STEAM
CLEARYL button with light
DECALCIFYING button with light
CLEANING button with light
PRE-GROUND COFFEE
MESSAGE light
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“SELECTOR”
a
c
b
Grind
Fineness Selector
a. Cup (for coffee)
b. Water (hot water/steam)
c. SELECTOR light
4
Fig. 4
Fig. 5
Fig. 6
Fig. 7
Fig. 8
Fig. 9
Fig. 10
Fig. 11
Fig. 12
6.
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Dual Frother PLUS
Steam
nozzle
Steaming
up
Frothing
down
Tip
Sleeve
Rod
Fig. 13
Fig. 14
Fig. 15
Fig. 16
Fig. 17
Fig. 18
Fig. 19
Fig. 20
7.
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Table of Contents
Page
Page
Important Safeguards..........................................................2
Jura-Capresso / Address Information.................................3
Illustrations.......................................................................4–7
1. Product Registration......................................................9
2. Operating Instructions / Customer Service...................9
3. Welcome to the Impressa C5 ....................................9
a. "Crema Coffee" and Pressure Brewing ...................9
b. Different Coffee Drinks...........................................10
c. Coffee Facts...........................................................10
4. Please Don't / Please Do ............................................10
5. Factory Settings ..........................................................10
6. Preparing the Machine for the First Time...............11
a. Filling the Water Tank.............................................11
b. Filling the Bean Container......................................11
c. Turning the Machine on for the first time.............. 11
7. Adjusting the Grinder ..................................................12
8. Daily Preparation.......................................................13
a. Turning the Machine Off / Rinsing .........................13
b. Auto-Off Settings ...................................................13
9. Coffee Preparation ....................................................13
a. Pre-warm Cups......................................................13
b. Brewing Coffee and Espresso ...............................13
c. Brewing Tips ......................................................... 14
d. Changing the Cup Size Permenantly.....................14
e. Changing the Cup Size Temporarily ......................14
f. Using Pre-Ground Coffee ..................................... 14
10. Using Hot Water..........................................................15
11. Preparing Cappuccinos and Lattes.........................15
12. Preparing Hot Milk / Hot Chocolate............................16
13. Cleaning the Dual Frother Plus ...................................16
14. Water Care...................................................................17
a. Water Hardness Monitor........................................17
b. Changing the Water Hardness Monitor .................17
15. Clearyl Blue Water Filter Cartridge..........................18
a. Installing/Activating the Clearyl Blue Cartridge .....18
b. Automatic Filter Replacement................................19
c. Manual Filter Replacement ....................................19
d. Do Not Let the Clearyl Blue Filter Dry Out ............19
16. Automatic Monitoring ...............................................19
a. Fill Water ................................................................20
b. Empty Tray / Empty Grounds.................................20
c
Fill Beans................................................................20
d. Stones and Beans..................................................20
e. General Cleaning Instructions................................20
17. Cleaning with Special Tablet....................................21
a. Manual Tablet Cleaning..........................................21
18. Decalcifying................................................................21
a. Manual Decalcifying...............................................23
19. Emptying System Before Transport ............................23
20. Supplies..................................................................... 23
21. Tips for Better Coffee................................................. 24
22. Troubleshooting...........................................................24
23. Warranty.....................................................................25
24. Free Repair Service / Extra Repair Coverage .............26
8.
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1. PRODUCT REGISTRATION
Impressa C5 will grind, tamp and brew your personal cup of
coffee. The integrated solid steel conical burr grinder grinds
beans to the preferred fineness. A separate funnel lets you use
pre-ground coffee. All coffee functions are programmable to your
own personal taste. Make any size cup of coffee between 1 and
16 oz. The Dual Frother Plus lets you froth and steam milk for
cappuccinos and lattes. The frother delivers unlimited amounts
of steam. The stainless steel lined ThermoBlock prevents water
from coming in contact with aluminum and allows you to brew
coffee immediately after frothing (no purging). The hot water
function lets you prepare tea and other beverages in seconds or
use it to pre-warm your coffee cups. All important functions such
as water level, bean container, used coffee container and water
filter are monitored automatically. You can program the machine
to turn itself off. The C5 has a beautiful symmetrical design with
piano black and chrome accents and a stainless steel grid.
Enjoy your Impressa C5!
Please read the enclosed product registration form now. Fill it
out and mail or fax it to us within two weeks after purchasing
your machine or register online through our website:
warranty (chapter 23).
2. OPERATING INSTRUCTIONS / CUSTOMER SERVICE
Thank you for choosing this Jura product.
• Please study these Operating Instructions carefully before
using your new machine.
• Also included is a Quick Reference Guide. Keep it next to
your machine.
• For further information please call our TOLL FREE number:
1-800-220-5701, Mon-Thur 9AM – 9PM, Fri - 9AM – 8PM,
Sat 9AM-5PM Eastern Standard Time. If you call at any
other time leave a message including your phone number and
a time you can be reached. You can send us a FAX at:
201-767-9684 or EMAIL us at [email protected].
3a. "CREMA COFFEE" AND PRESSURE BREWING
According to the majority of coffee experts, grinding, tamping
and brewing under high pressure is the ideal extracting process
for maximum flavor and aroma. Your Jura automatic coffee
center will always produce espresso and coffee with a thick,
foamy layer called "crema." The crema traps the fine aromatics
and the light gaseous flavors that register on the palate.
The high pressure and the short brewing time prevent the
extraction of bitter oils and release less caffeine than any other
brewing method. You will always make the absolute freshest
and most aromatic cup of coffee. This is the reason why many
European restaurants and hotels serve only fresh pressured
3. WELCOME TO THE IMPRESSA C5
This fully automatic coffee center is extremely user friendly. Your
Impressa C5 can prepare one or two cups of crema coffee at a
time. The two-step pressure brewing system – well known in
commercial applications – was adapted and refined by Jura
coffee specialists and is the trademark of each Jura coffee
center. This Pre-Brew Aroma-System ensures optimal coffee
extraction and will finish every cup with a rich layer of "crema"
proof for perfectly pressure brewed coffee. Just select one of
four pre-programmed espresso or coffee settings and your
9.
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brewed coffee. Experiment with your new machine and prepare
yourself the best and most enjoyable cup of coffee!
4. PLEASE, DON’T... (or you void your warranty protection):
• Never pull out the drawer during the brewing process.
• Never fill instant coffee into the bean container or ground coffee
funnel; it can damage the brewing chamber.
• Never fill flavored or sugar coated coffee beans into the bean
container.
• Never fill frozen beans into the bean container. If you store
beans in the freezer, let them thaw 3 to 4 hours before filling
them into the bean container.
• Never fill anything other than coffee beans into the bean
container (no chocolate, rice, nuts, spices, etc.)
• Never fill anything but fresh, cold clean water into the water
container, except when decalcifying (chapter 18a).
• Never use mineral or carbonated water. You can use tap
water, spring water, distilled water and reverse osmosis water.
• Never repair or open the machine yourself. All repairs should
be performed only by an authorized service center.
3b. DIFFERENT COFFEE DRINKS
Here are some guidelines for the most popular coffee drinks:
• Ristretto: 1/2 to 1 oz. of coffee. Sweeten to taste
• Espresso: 1 to 2 oz. coffee. Sweeten to taste
• Double Shot: 3 to 4 oz. of coffee. Sweeten to taste
• Crema Coffee: 5 to 8 oz. of coffee
• Cappuccino: Espresso plus 3 to 4 oz. of hot frothed milk.
• Latte: Espresso plus 3-5 oz. steamed milk with little or no froth.
• Café Mocha: Make Espresso then add chocolate syrup to the
milk before frothing/steaming.
Experiment with the size of your milk based drinks. For stronger
coffee taste add more coffee, for more milk taste add more
frothed milk.
3c. COFFEE FACTS
• Caffeine is tasteless. A "strong" coffee or espresso is mostly
the result of the amount of coffee in relation to the amount of
water. The longer a bean is roasted, the less caffeine it has.
• Arabica and Robusta are two genetically different kinds of
beans. "Arabica" beans have more flavor and a little less caffeine
than "Robusta" beans which are mostly used in lower priced
coffees and instant coffees.
• Espresso is not a bean, it's the way the coffee is roasted and
prepared. Typical US espresso roasts result in darker beans with
an oily surface. European espresso roasts are medium brown
with no or very little oils on the surface.
PLEASE, DO...
• Fill water tank with fresh, cold water only.
• Remove any foreign particles (small stones) from coffee beans.
• Let frozen beans thaw 3 to 4 hours before pouring them into
the bean container.
5. FACTORY SETTINGS
The IMPRESSA C5 has four coffee settings. Selecting one of the
four coffee symbols (see chapter 9b) will produce approximately
the following cup sizes:
1 cup espresso: 1.5 oz.
2 cup espresso: 1.5 oz per cup, total of 3 oz.
Please note: Dark, oily beans: see chapter 7.
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1 cup coffee: 5 oz.
function properly, please avoid using any kind of coated or
flavored beans (all coating and flavors contain sugar or sugar
substances). Such coating can damage the burrs. Using such
beans voids the warranty. Have your coffee store grind the sugar
coated beans and use as described in chapter 9f.
2 cup coffee: 5 oz. per cup, total of 10 oz.
All four settings can be re-programmed to your personal
preferences (see chapter 9d)
• The grinder can be set during grinding to grind approximately
between 5 and 9 seconds, producing a milder or stronger coffee
beverage (see chapter 9b)
Flavored Coffee: If you like flavored coffees we recommend
adding flavors to your coffee after brewing. This way you can
• The water hardness is set to level 2. If softer or harder water is use your regular coffee beans in the bean container. Adding the
used, the hardness can be changed (see chapters 14a, 14b).
• The Auto-Off feature is set to 2 hours after last use.
See chapter 8b how to change the Auto-Off setting.
flavors after brewing lets you control the flavor intensity much
better than with pre-flavored coffee. Your local coffee store
typically carries a variety of liquid flavors.
Frozen Beans: Thaw 3 to 4 hours before adding to bean container.
This prevents moisture from seeping into the grinder.
Oily Beans: Beans with an oily surface tend to stick together.
This may prevent a continuous flow of beans from the bean
container into the burrs. As a result the grinder does not grind
enough coffee and you might get weak or no coffee at all.
Stir the beans in the bean container just before grinding.
Alternatively, you can also pour the beans into an open bowl and
let them sit for about 5 hours. The oils will evaporate (this will
not change the taste of your coffee). Then fill the beans into the
bean grinder. Now beans will feed into the burrs more easily.
• Open the lid for the bean container and remove the Aroma
Protection Lid.
6. PREPARING THE MACHINE FOR THE FIRST TIME
• Make sure all accessories, literature and any other items are
removed from the bean container and the water tank.
• DO NOT install the Clearyl Blue water filter now (chapter 15a).
• Make sure the machine sits on an even, flat surface and the
drawer and used coffee container are inserted (Fig. 1 and Fig. 2).
• Plug in machine.
6a. FILLING THE WATER TANK
Please note: Only use fresh, cold water. Never fill water tank
with carbonated water, milk or any other liquid.
• Remove the water tank (Fig. 7), rinse and fill with cold water.
• Replace water tank and make sure that it engages securely.
We recommend to fill the water tank each day with fresh, cold
water. This will improve the flavor of your coffee.
• Make sure the bean container is empty and clean. Fill beans
into the bean container (Fig. 5).
6c. TURNING THE MACHINE ON FOR THE FIRST TIME
6b. FILLING THE BEAN CONTAINER
Make sure bean container and water tank are filled.
Please note: To ensure that the conical burr grinder continues to • Switch the Main Power Switch (Fig. 1a) in the back of the
11.
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machine. The “ON” symbol (Fig. 3) illuminates, indicating
that the main power switch is on.
• Push the DIAL to turn the machine on. The SELECTOR light
starts blinking (Fig. 4).
• Place a cup underneath the frother (Fig. 1,12).
• Turn the SELECTOR counterclockwise to the Water symbol
(Fig. 4). The machine will dispense a small amount of water
through the frother into the cup. During this time the
(Fig. 1,2a) the FILL BEANS light blinks (Fig. 3a).
• Just push the DIAL again to brew another cup of coffee.
Important: After the brewing stops, the machine will discard the
used coffee grounds into the internal used coffee coffee container
(Fig. 2). Please do not try to pull out the drawer (Fig. 17-19)
during coffee preparation. It can seriously damage the machine.
There is no need to pull out the drawer until the machine
prompts you (see chapter 6c).
SELECTOR light is on. The water flow stops automatically. The Important: Do not remove drawer unless the C5 prompts you
SELECTOR light starts blinking again.
• Turn the SELECTOR clockwise to the Cup symbol. The light
turns off.
(chapter 16b). If you pull out the drawer, you must empty the
used coffee container (Fig. 2,19). Otherwise too much used
coffee will clog the machine and cause damage.
• The machine heats up indicated by the blinking RINSE
symbol (Fig. 3).
Recommendation: With the 1-cup Espresso symbol highlighted
and the other seven symbols dim, turn the DIAL slowly clockwise
and see how the other symbols will be highlighted. This is how
you select any of the other functions.
• When it stops blinking and is illuminated, place a large cup
(8 oz.) under the coffee spouts (Fig. 1,1) and push the DIAL.
The machine will rinse and pre-warm the coffee spouts with
warm water. During this time the RINSE symbol blinks. After a
few seconds the flow of water will stop automatically.
All eight symbols around the DIAL are now visible (Fig. 3).
• The 1-cup Espresso symbol is highlighted.
• Push the DIAL. The 1-cup Espresso symbol starts blinking,
and the grinder starts grinding beans. The left DIAL light
illuminates and the machine brews a first cup of coffee. It will
stop automatically.
7. ADJUSTING THE GRINDER
You can adjust the grinder to the roast of your coffee.
We recommend the following:
Light roast: use a finer adjustment.
Dark roast: use a coarser adjustment.
• Open the lid of the bean container (Fig. 1,9).
• While the grinder is running turn the grind selector to
the desired position (Fig. 6).
– The smaller the dots, the finer the grind.
– The bigger the dots, the coarser the grind.
Important: The grinding grade can only be adjusted while
the grinder is actually grinding.
• Discard the first two cups of coffee.
Please note: It is possible during the preparation of just the first
cup of coffee that the MESSAGE light (Fig. 3) blinks and no
coffee will be produced. The machine has not detected enough
ground coffee at this time. (When you open the Access Door
12.
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8. DAILY PREPARATION
• Fill the water container every morning with fresh, cold water.
This will enhance the taste of your coffee.
Example: Change the auto-off from 2 to 4 hours after last use.
The C5 is turned off, but in stand-by mode. Only the ON symbol
is visible.
• Make sure the Main Power Switch is on (Fig. 1a). In this case
the ON symbol is illuminated (Fig. 3).
• Push the DIAL. The RINSE symbol (Fig. 3) blinks, indicating
that the machine is heating up.
• Open the Access Door (Fig. 1,2a).
• Push and hold the CLEANING button (Fig. 3a) until its red
light is on. The display shows 2 symbols highlighted above the
DIAL (for 2 hour auto-shut off).
• When the RINSE symbol stops blinking, place a cup under the
coffee spouts and push the DIAL. The machine will rinse some
water through the coffee spouts and will stop automatically.
All eight symbols around the DIAL are now visible.
The 1-cup Espresso symbol is highlighted.
• Turn the DIAL until four symbols are highlighted.
• Push the DIAL to confirm the new setting.
The machine automatically returns to the stand-by mode. From
now on the auto-shut off is set to 4 hours after last use.
The machine is ready to make coffee.
9. COFFEE PREPARATION
9a. PRE-WARM CUPS
8a. TURNING THE MACHINE OFF / RINSING
The machine is ready to make coffee (All eight symbols around
the DIAL are visible. The 1-cup Espresso symbol is highlighted.
Before brewing coffee we recommend pre-warming your cup(s)
with the hot water feature. Cold cups reduce the coffee temper-
ature by 5ºF to 10ºF.
The machine will automatically turn off 2 hours after last use. At
this time it will rinse some hot water through the coffee spouts.
We recommend that you keep a cup under the coffee spouts.
8b. AUTO-OFF SETTINGS
• Place a cup under the frother (Fig. 1,12).
The C5 is pre-set to turn itself off 2 hours after last use. You can
select and program the auto-off interval to 1, 2, 4 or 8 hours
after last use. You can set the machine not to turn itself off.
• Turn the SELECTOR counterclockwise to the Water symbol
(Fig. 4). The machine will dispense hot water through the
frother into the cup.
• Turn the SELECTOR back to the Cup symbol to stop the hot
water flow. Discard the water. Now your cup is pre-warmed.
Auto off after: Cup symbols highlighted in programming
Not active
1 hour
no cup symbols on
one cup symbol on
two cup symbols on
three cup symbols on
four cup symbols on
9b. BREWING COFFEE AND ESPRESSO
2 hours
4 hours
8 hours
The machine has four pre-set coffee and espresso symbols (Fig. 3).
In the 2-cup selection - the grinder grinds the maximum
amount of coffee (grinding time approx. 9 seconds).
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In the 1-cup selection - the grinder grinds the minimum amount with the Hot Water Feature. Place the cup with the coffee under
the frother and turn the SELECTOR to the Water symbol. Hot
water will be added to your coffee. Turn the SELECTOR back
to the Cup symbol to stop the hot water flow.
of coffee (grinding time approx. 5 seconds).
Brewing one cup:
• Place a cup under the coffee spouts.
• Adjust the height of the coffee spouts to fit the cup (Fig. 12).
• Turn the DIAL to highlight either the 1-cup Espresso or the
1-cup Coffee symbol.
• Push the DIAL. The machine will grind, tamp and then brew
the coffee. During the preparation the selected cup symbol will
blink. The machine uses a 2-step brewing process (pre-brew
phase), pauses for a few seconds, and then starts the brewing
process. When brewing is finished, the display will highlight
the last cup selection.
9d. CHANGING THE CUP SIZE PERMANENTLY
All four Cup symbols can be customized to your personal cup
size. The machine is ready to brew coffee.
• Place a cup under the coffee spouts. Highlight the coffee
symbol you want to re-program, e.g. the 1-cup Coffee symbol.
• Push and hold the DIAL until the left DIAL light starts
blinking. During brewing the left segment keeps blinking,
indicating that the machine is in programming mode.
• Once the cup is filled with the desired amount of coffee push
the DIAL again. From now on the machine will produce this
cup size for this symbol.
Brewing two cups:
• Place two cups under the Dual Coffee Spouts and turn the
DIAL to highlight the 2-cup Espresso or Coffee symbol.
• Push the DIAL. The machine will grind the maximum amount
of coffee and will produce twice as much volume as in the
1-cup selection (see chapter 5 Factory Settings).
You can re-program all four coffee symbols in the same way. The
C5 will keep the information, even if it is unplugged.
You can change the cup size anytime, using the same procedure.
9e. CHANGING THE CUP SIZE TEMPORARILY
The machine is ready to brew coffee.
Highlight the cup symbol you want to use and push the DIAL.
When the brewing starts, you can increase the volume of the
coffee by turning the DIAL clockwise. In this case the
programmed cup size is not changed.
9c. BREWING TIPS
Stop Brewing: You can always stop the brewing process by
pushing the DIAL during brewing. This will not change the
programmed cup size.
Stronger Coffee: To increase the strength of the coffee in the
1-cup selection turn the DIAL during grinding to the right
(clockwise) until two or three light segments illuminate. This will
prolong the grinding time, making the coffee stronger.
9f. USING PRE-GROUND COFFEE
You can also use pre-ground coffee, bypassing the grinder. This
is convenient if someone requests decaf coffee, decaf cappuccino
Weaker Coffee: If the coffee is too strong, add a bit of hot water
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or flavored coffee.
The machine is ready to make coffee.
The machine is ready to make coffee. The cup is placed under
the coffee spouts.
• Turn the DIAL to highlight the PRE-GROUND COFFEE symbol
(Fig, 3).
• Place a cup under the steam nozzle.
• Turn the SELECTOR counterclockwise to the Water
symbol (Fig. 4). The machine will dispense hot water.
• Turn the SELECTOR back to the Cup symbol to stop the hot
water flow.
• Push the DIAL. The PRE-GROUND COFFEE symbol blinks.
• Open the lid for pre-ground coffee (Fig. 1,8) and fill 1 or 2 level
measuring scoops of ground coffee into the funnel (Fig. 1,7).
• Turn the DIAL to highlight one of the four coffee symbols and
push the DIAL.
The machine will now tamp (not grind) the coffee and brew it.
Please note: Never fill the funnel with instant coffee. Do not fill
the funnel with more than two scoops. The funnel is not a
storage container. If coffee is ground too fine the brewing
process may be stopped.
Please note: If the PRE-GROUND COFFEE symbol blinks and
you do not want to use pre-ground coffee, push the DIAL again.
The machine realizes that there is no coffee to tamp and will
stop the brewing process by itself. The display will automatically
return to the normal ready position.
11. PREPARING CAPPUCCINOS AND LATTES
Frothing milk for Cappuccino: Injecting hot steam into the milk
to warm the milk and create a frothy layer of tiny bubbles.
Steaming milk for Latte: Injecting hot steam to warm the milk
without creating a frothy layer.
The Dual Frother Plus is already attached. Make sure it is
pushed up completely against the steam nozzle (Fig. 15).
Caution: If the Dual Frother is not attached properly or it is
clogged (see chapter 13) it is possible that it can be pushed off
during steaming. This can cause burns and injuries.
Frothing Position: The sleeve of the frother is pushed down.
Steaming Position: The sleeve is pushed up (see Fig. 13 & 16).
The machine is ready to make coffee.
10. USING HOT WATER
1.Fill the desired amount of milk into a pitcher or in your cup.
Make sure that the pitcher or the cup has at least twice the
volume of the milk, e.g. if you steam or froth 5 oz. of milk use
a 10 to 12 oz. pitcher.
2.Turn the DIAL to highlight the STEAM symbol (Fig. 3) and
push the DIAL. The STEAM symbol blinks indicating an
increase in temperature for steaming.
The hot water function lets you pre-warm cups, brew tea, make
a quick cup of soup, or add hot water to your coffee or espresso
to create a milder flavor.
We recommend removing the Dual Frother Plus. Just pull it
down (Fig. 15). This will ensure that the hot water will come
straight out of the steam nozzle. With the Dual Frother Plus
removed taller cups and glasses will fit underneath the steam
nozzle.
3.When the temperature is reached the SELECTOR light blinks
(Fig. 4,c), indicating that the machine is ready to release steam.
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4.Now immerse the frother into the milk (Fig. 14) and turn the
SELECTOR to the Water symbol. Immediately hot steam will
be released into the milk.
Please note: When you stop steaming the display automatically
highlights the 1-cup Espresso symbol. You can add coffee
immediately after frothing milk. No purging necessary.
With the sleeve pushed down - (Fig. 13) small frothing
bubbles will build up on the surface.
With the sleeve pushed up - steam will heat up the milk
without creating froth.
• When you are finished with frothing/steaming turn the SELECTOR
back to Cup symbol. Steam output will stop immediately. The
SELECTOR light starts blinking again.
• Now remove the pitcher or the cup from the frother.
Please note: As long as the SELECTOR light blinks you can
steam more milk. Once the SELECTOR light turns off you need
to heat up the thermoblock to create steam (see steps 1-4 above).
• Use a cappuccino cup and prepare an espresso or double
espresso (see chapter 9b). Add the hot milk and froth to taste.
12. PREPARING HOT MILK / HOT CHOCOLATE
The steam feature can be used to prepare a cup of hot steamed
milk or hot chocolate. To steam milk and to steam and froth
chocolate milk follow the instruction in chapter 11.
Tip: If you use chocolate powder for your hot chocolate, first
add it to the cold milk and dissolve the chocolate powder, then
steam and froth.
13. CLEANING THE DUAL FROTHER PLUS
Always keep the Dual Frother Plus clean. The two side holes and
the groove of the frother tip must be free of milk deposits (Fig. 16).
If these parts contain hardened milk particles, it will be impossi-
ble to froth milk properly.
Tips for frothing (Cappuccino):
Fast cleaning:
• The frother tip should not touch the bottom of your pitcher.
Start in the steaming position – sleeve "up" (Fig. 13) – for a
few seconds. Then push the sleeve "down". Milk froth will
build up. This way the froth on top of your milk is also warm.
• Steaming and frothing directly in your cappuccino/latte cup:
With practice, you can steam and froth directly in your
cappuccino cup. First steam and froth the milk, then add your
espresso shot.
• For two cappuccinos or lattes prepare enough froth /steamed
milk, then brew your espressos and add the milk for both.
• Hotter Milk: If the frothed milk is not hot enough, continue to
inject hot steam in the steaming position.
• Place a cup underneath the frother and turn the SELECTOR to
the Hot Water/Steam position (Fig. 4). Let hot water run through
the frother for about 3 seconds and then stop.This will flush
out any small milk droplets.
Thorough cleaning:
Remove the Dual Frother from the Steam Nozzle (Fig. 15) and
unscrew the tip from the rod (Fig. 16). Make sure the two side
holes, the bottom opening and the groove in the tip are completely
free of any hardened milk deposits (use hot soapy water and a
cleaning brush). Rinse all parts thoroughly with fresh water and
replace. Make sure the tip is screwed on to the rod properly
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(hand tight) and the frother is completely pushed up against the
steam nozzle (Fig. 15).
CAUTION: If the tip of the frother is blocked by hardened milk
deposits it is possible that the frother can be pushed off during
steaming. This can cause burns and injuries.
One or more sections of the indicator strip will turn reddish.
The more sections turn reddish the harder your water is. If all
four sections turn reddish your tap water is very hard (level 4
below). You might want to consider using bottled water.
• Change the water hardness setting according to the table
below.
14. WATER CARE
Level Water hardness
Level in grains
Cup symbols highlighted
in programming...
The C5 works with tap water, bottled water, distilled water. We
recommend using tap water or bottled water. Distilled water has
no minerals and does not improve the taste of coffee. Water that
is heated inside the machine leads to calcium deposits.
Tap water has a varying degree of water hardness (chapter 14a).
Most bottled water has a low level of water hardness.
IMPORTANT: do not use carbonated water or any other liquid in
the water tank.
0
1
2
3
4
Hardness monitor is off no cup symbol on
2 to 9 grains
10 to 19 grains
20 to 29 grains
30 + grains
one cup symbol on
two cup symbols on
three cup symbols on
four cup symbols on
Please note: If you use Spring or Bottled Water with low calcium
levels you can set the hardness to level 1 above.
You have the following options to take care of the water.
• Decalcifying System (chapter 18). The machine is factory
pre-set to automatically remind you to decalcify.
14b. CHANGING THE WATER HARDNESS MONITOR
Example: Change the hardness setting from level 2 to level 1.
Your machine is turned off, but in stand-by mode. Only the
On symbol is visible.
• Clearyl Blue Water Filter Cartridge (chapter 15a).
14a. WATER HARDNESS MONITOR
• Open the Access Door (Fig 1,2a).
The C5 is set to a medium hard water level (level 2 below). The
C5 can be set to five different water hardness settings (see
below). If you are not sure about the hardness of your water ask
your local water company for the "Water Hardness in Grains."
You can also use the water hardness indicator strip ("Aquadur"
Fig. 1,16) to determine the water hardness:
• Push and hold the DECALCIFYING button until its light is on.
Two of the cup symbols above the DIAL will be highlighted.
• Turn the DIAL until only one symbol is highlighted.
• Push the DIAL to confirm the new setting.
The machine will return to stand-by mode.
Please note: You can turn off the hardness monitor (level 0). In
this case you must use distilled water. The machine will not
remind you to decalcify the inner parts.
• Insert the strip for one second into the water you want to use.
• Shake off any access water and wait for one minute.
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15. CLEARYL BLUE WATER FILTER CARTRIDGE
Activating:
The machine comes with one Clearyl Blue Water Filter Cartridge. You must activate the cartridge for the machine to monitor it
The Clearyl Blue cartridge
• Reduces the water hardness up to 75%.
• Removes (if present) up to 85% chlorine, up to 90% lead, up
to 95% copper and up to 67% aluminum.
properly. Otherwise the C5 assumes decalcifying mode.
Your machine is turned off, but in stand-by mode. Only the ON
symbol is visible.
• Open the Access Door (Fig 1,2a).
• Cleans the water through an upward current principle (Fig. 8)
just before the brewing cycle starts, ensuring freshly filtered
water every time you make coffee.
• Lasts for 60 liters (~2,000 oz.) of water or up to two months.
• Eliminates decalcifying except when using very hard water
(30 grains or higher), see chapter 14a. In this case we
recommend to decalcify the machine once or twice a year.
• To reorder cartridges, see chapter 20.
• Push and hold the CLEARYL button until its light is on (Fig. 3a).
• Turn the DIAL until all three DIAL lights are illuminated.
• With the three lights illuminated push the DIAL to confirm the
activation process. The three lights begin to blink.
• Place a 20 oz. container under the steam nozzle (Fig. 15).
• Turn the SELECTOR to the Water symbol.
The C5 pumps water through the cartridge and out through the
steam nozzle for approximately 60 seconds. Initially, the water
may be discolored. The program will stop automatically.
• Turn the SELECTOR back to the Cup symbol.
The machine will return to stand-by mode. From now on, the
machine will monitor the flow of water. After using approx. 60
liters(~2,000 oz.) of water, the machine will remind you to
replace the filter (see below).
15a. INSTALLING & ACTIVATING THE FILTER CARTRIDGE
Important: In order for the Clearyl system to work properly you
must install and activate the system (see below).
Installing:
Important: Never install the cartridge before or during
"Preparing Machine For The First Time" (chapter 6).
Please note: You can stop the water flow at any time by turning
• Remove cartridge from its bag and rinse cartridge under water. the SELECTOR to the Cup symbol. Empty the container, replace
• Remove the water tank, make sure it is empty.
and turn the SELECTOR to the Water symbol to complete the
activation process.
Please note: As long as the filter is activated, the water hardness
setting is automatically turned off.
• Pull up the cartridge holder (Fig. 9) and insert the cartridge
with its tapered end down into the water container (Fig. 10).
Make sure it fits inside the fins and push down gently.
• Close the cartridge holder making sure it snaps into place (Fig. 11).
• Fill the water tank with fresh cold water and replace.
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15b. AUTOMATIC FILTER REPLACEMENT
15d. DO NOT LET THE CLEARYL BLUE FILTER DRY OUT
If the filter is not immersed in water, the granular center will dry
out and block any water from passing through.
The filter is monitored automatically. After approx. 60 liters of
water (~2,000 oz.) the MESSAGE light and the CLEARYL light
(Fig. 3a) illuminate, indicating that it is time to change the filter.
Important: Once the filter has lost its calcium suppressing
abilities, calcium will build up inside the machine. Since the
Water Hardness Selector is off, the machine will not remind you
when to decalcify. If the filter is not replaced, the calcium
build-up will clog and damage your machine.
• If machine is not used for a few days, leave some water in the
water tank so the filter will not dry out. Upon using the
machine again, fill the water tank with fresh water and process
approx. 2 oz. of water through the hot water spout.
• If the machine will not be used for a longer period of time,
empty the water container and remove the Clearyl Blue filter.
Fill a glass with at least 2 inches of water and immerse the filter.
– Place the glass in the refrigerator.
1. Remove the water tank and the old filter. Make sure the water
tank is empty.
2. Remove a new cartridge from its bag, rinse under running
water and insert in water tank.
– When you use the machine again, install the filter. Activation
is not necessary.
3. Close the cartridge holder. Make sure it snaps into place.
4. Fill the water tank with water and replace.
5. Push and hold the CLEARYL button until its light blinks.
6. Place a 20 oz. container under the steam nozzle.
7. Turn the SELECTOR to the Water symbol.
The C5 pumps water through the cartridge and out through the
steam nozzle for approximately 60 seconds. Initially, the water
may be discolored. The program will stop automatically.
8. Turn the SELECTOR back to the Cup symbol.
The RINSE symbol blinks, indicating the machine is heating up.
16. AUTOMATIC MONITORING
The machine has built-in systems to automatically monitor all
vital functions, such as
– filling the water tank (chapter 16a),
– emptying the used coffee container (chapter 16b),
– filling beans (chapter 16c),
– replacing the Clearyl Blue water cartridge (chapter 15b),
– cleaning program with special tablet to remove internal coffee
oil build-up (chapter 17).
• Whenever the MESSAGE LIGHT lights up or blinks, open the
ACCESS door. One of the red lights will also be on or blinking,
indicating the cause for the message.
15c. MANUAL FILTER REPLACEMENT
If the filter is more than 2 months old and the display does not
indicate to replace filter, replace as follows.
Your machine is turned off, but in stand-by mode. Only the ON
symbol is visible. Now follow the instructions in chapter 15b,
steps 1–8.
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16a. FILL WATER
16d. STONES AND BEANS
When the MESSAGE LIGHT and the FILL WATER light blink, no
more coffee can be made until you fill the water container. The
water container will never be completely empty. The low water
floatation device (Fig. 7.4) activates the above message when
there is about 10 oz. of water left.
Every coffee specialty store will tell you that occasionally small
stones can be found in with coffee beans. Small stones will be
processed through the burr grinder without any harm (the stone
will end up in the used coffee container).
However larger stones can block the burr grinder. The noise of
the grinder will become very loud and the grinder will block. In
this case please call our Customer Service: 1-800-220-5701.
Before Filling Beans into the Bean Container:
• Shake your bean bag thoroughly so that a stone will fall to the
bottom of the bag.
• Before emptying the bean bag completely, check if there are
any particles that look like stones and remove them.
• Remove water tank, rinse and fill with fresh water and replace.
The above message will turn off and you can make coffee again.
16b. EMPTY TRAY / EMPTY GROUNDS
When the MESSAGE light and the EMPTY TRAY light blink, no
more coffee can be made until the tray is removed and emptied.
• Carefully lift and remove drawer since there is water in it (Fig. 17).
Important: Do not unplug the machine while you are emptying
the coffee grounds.
• Empty the used coffee container and the drawer.
• Push the drawer back into the machine (Fig. 18).
• Place the used coffee container on the tray and insert back
into the machine (Fig. 19).
16e. GENERAL CLEANING INSTRUCTIONS
Never use abrasive materials or chemicals to clean the machine.
• Clean the housing with a soft, damp cloth.
• Rinse water tank daily and fill with fresh, cold water.
The above message will turn off and you can make coffee again.
17. CLEANING WITH SPECIAL TABLET
16c. FILL BEANS
The machine monitors how many coffees are brewed and how
often the rinsing program is activated. After approx. 200 coffees
the MESSAGE light and the CLEANING light (Fig. 3a) will
illuminate. It is time to perform a tablet cleaning cycle.
This cleaning program will remove oil build-ups in the brewing
chamber. The cleaning program takes about 15 minutes.
Please note: You can continue making coffee, however we highly
recommend that you clean the machine as described below
When the MESSAGE light and the FILL BEANS light blink, open
the bean container lid and add beans (Fig. 5).
Please note: This message will disappear after making the next
cup of coffee.
Attention: If the message appears and there are ample beans in
the bean container, stir the beans so they flow into the grinder
(chapter 6b). We recommend cleaning the bean container from
time to time with a dry cloth before you refill beans (please make within the next few days. Please use one of the two white
sure the machine is turned off when cleaning). cleaning tablets (Fig. 1,16). To order more tablets see chapter 20.
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Important: Once the cleaning program has started do not
interrupt the procedure.
17a. MANUAL TABLET CLEANING
Attention: You can run a tablet cleaning cycle at anytime even if
the machine does not prompt you.
The MESSAGE light and the red CLEANING light are illuminated.
Important: Keep the Access door open during the cleaning
process to observe the various light indicators.
1. Push and hold the CLEANING button until its light blinks.
Make sure the water tank is at least half full.
The machine is ready to brew coffee.
• Push and hold the CLEANING button until the MESSAGE light,
the CLEANING light and the EMPTY TRAY light blink.
• Continue with step 3 above.
2. Now the EMPTY TRAY light blinks, too.
3. Remove and empty the drawer and used coffee container
and replace complete assembly (Fig. 19).
4. Important: Even if the drawer and the used coffee container
are empty, you still need to remove them for approx. 20
seconds and then replace them.
5. The CLEANING light is on (stops blinking).
6. Place a large cup (at least 12 oz.) under the coffee spouts.
7. Push the CLEANING button (Fig. 3a). The C5 disperses
water through the coffee spouts. Then the PRE-GROUND
COFFEE symbol blinks (Fig. 3).
18. DECALCIFYING
The machine has an integrated decalcifying program. This program
takes 45 minutes. When the MESSAGE light and DECALCIFYING
light are both on, it is time to decalcify the machine.
You can still make coffee. It is recommended to decalcify the
machine within the next 4 to 5 days.
You can buy decalcifying tablets from your local Jura dealer or
with the enclosed mail order form (see chapter 20). One package
contains three sets of three tablets, good for three decalcifying
procedures.
8. Open the ground coffee lid and drop in one white cleaning
tablet (Fig. 20) and close lid.
Please note: If you use the Clearyl Blue water cartridge and the
decalcifying message shows up, your cartridge function was
not activated. Follow the instructions in chapter 15a to activate
the Clearyl Blue cartridge. If the cartridge is in use for several
weeks install a new cartridge.
Important: The decalcifying program must not be interrupted.
NOTE: Only use our special, square decalcifying tablets, see
chapter 20.
9. Push the CLEANING button. The cleaning program will
dispense foamy water in intervals through the coffee spouts.
This will take a few minutes.The CLEANING light blinks.
10. After a few minutes the EMPTY TRAY light blinks.
11. Lift and remove the drawer. Empty the used coffee container
and drawer and replace.
12. The RINSE symbol blinks indicating that the machine is
heating up.
CAUTION: Never use vinegar or any other decalcifying agent.
This might damage internal parts of the machine.
The C5 automatically remind you when it’s time to run this cleaning CAUTION: Immediately remove any splashes of the decalcifying
cycle again. The machine is now ready to brew coffee again. solution from sensitive surfaces, such as natural stone or wood.
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CAUTION: If the decalcifying solution comes in contact with the
skin, rinse it off with water. If the solution comes in contact with
your eyes, see a doctor.
the internal brew chamber into the used coffee container.
The machine stops pumping the solution and the EMPTY
TRAY light blinks.
Important: Always wait until the decalcifying solution in the
water tank has been used up. Do not fill additional decalcifying
solution or water into the water tank.
9. Remove the container from under the Steam nozzle.
10. Carefully lift and remove the drawer, empty and thoroughly
rinse all parts and replace.
11. Now the FILL WATER light blinks.
12. Remove the water tank, rinse thoroughly, fill with cold fresh
water and replace.
13. Place a container (at least 16 oz.) under the steam nozzle.
14. The SELECTOR light blinks (Fig. 4,c).
15. Turn the SELECTOR to the Water symbol. The machine will
pump fresh water through the steam nozzle in intervals.
During this procedure the SELECTOR light is on. When this
cycle is finished, the C5 stops pumping and the SELECTOR
light blinks.
16. Turn the SELECTOR back to the Cup symbol. Now the
C5 continues to pump fresh water through the internal
brew chamber into the used coffee container. The C5
stops pumping and the EMPTY TRAY light blinks.
17. Remove the container from under the Steam nozzle.
18. Carefully lift and remove the drawer, empty and thoroughly
rinse all parts and replace.
The MESSAGE light and the DECALCIFYING light are both on.
Important: Keep the Access door open during the decalcifying
process to observe the various light indicators.
• Push and hold the DECALCIFYING button until its light blinks.
Now the EMPTY TRAY light blinks, too.
• Remove and empty the drawer and used coffee container and
replace complete assembly (Fig. 19).
Important: Even if the drawer and the used coffee container are
empty, you still need to remove them for approx. 20 seconds
and then replace them.
1. The FILL WATER TANK light blinks (Fig. 3a).
2. Remove the water tank and make sure it is empty.
3. Dissolve 3 white square tablets in 16 oz. of water, pour the
mixture into the water tank and replace water tank.
4. The SELECTOR light blinks (Fig. 4,c).
5. Remove the Dual Frother (see Fig. 15).
6. Place a container (at least 16 oz.) under the steam nozzle.
7. Turn the SELECTOR to the Water symbol. The machine will
pump the mixture through the steam nozzle in intervals.
During this procedure the SELECTOR light is on. When this
cycle is finished, the machine stops pumping and the
SELECTOR light blinks.
19. The decalcifying procedure is complete. The RINSE
symbol blinks indicating that the machine is heating up.
20. The machine will automatically remind you when it’s time to
decalcify again.
21. Replace the Dual Frother.
The machine is ready to brew coffee again.
8. Turn the SELECTOR back to the Cup symbol. Now the
C5 continues to pump the descaling mixture through
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18a. MANUAL DECALCIFYING
follow the instructions in chapter 6.
Attention: You can run a decalcifying program at anytime even if Please note: Before transporting the machine, make sure that
the machine does not prompt you.
The machine is ready to brew coffee.
• Push and hold the DECALCIFYING button until the MESSAGE
light, DECALCIFYING light and the EMPTY TRAY light blink.
• Remove and empty the drawer and used coffee container and
replace complete assembly (Fig. 19).
the water tank is empty, the filter cartridge is removed (discard
and use a new filter), the bean container is empty, the
drawer and used coffee container are empty and clean.
Secure the lids of the water tank and the bean container with
scotch tape. Pack entire machine with thick cushioning material
on all sides to prevent damage.
• Continue with steps 1– 21 of chapter 18) above.
20. SUPPLIES
19. EMPTYING SYSTEM BEFORE TRANSPORT
This procedure is necessary to prevent water and frost damage
in case you intend to transport your machine.
The machine is ready to make coffee.
The following supplies are necessary to keep your machine in
good working order:
• Clearyl Blue Water Filter Cartridge (one included).
Model #67879; the machine will remind you automatically.
Tip: If you brew 10 cups a day you need about one Clearyl
Blue cartridge per month. Always keep extra cartridges
available.
• Special Cleaning Tablets (two included).
Tip: If you brew 10 cups a day you need about one tablet
every three weeks.
• Place a cup underneath the frother.
• Turn the DIAL to highlight the STEAM symbol (Fig. 3).
• Push the DIAL. The machine will heat up to steam.
When the SELECTOR light is illuminated, turn the
SELECTOR to the Water symbol. Steam will be
released into the cup.
• During the steam release, remove the water container.
As soon as there is no steam any longer in the system, the
SELECTOR light will blink and the steam will fade.
• Turn the SELECTOR back to the cup symbol.
Disregard any blinking lights at this time.
• Decalcifying tablets (large square tablets) - Model #61848.
Please note: You must use decalcifying tablets if you do not
use the Clearyl Blue filter.
You can order these supplies:
– with the enclosed mail order form or
• Push the DIAL. No more lights are blinking. The machine is
now in stand-by mode.
– by calling our customer service center at 1-800-220-5701.
• Turn the Main Power Switch (Fig. 1a) in the back of the
machine off.
Important: The next time you turn the machine on you must
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21. TIPS FOR BETTER COFFEE
Height adjustable coffee-spout
Adjust the height of the coffee-spout to the size of your cups.
Grinding
Solution: Place a cup underneath the coffee spout. Turn the
DIAL to highlight the RINSE symbol. Push the DIAL to rinse the
coffee spouts. Repeat the process if necessary until the blocked
coffee is pushed into the used coffee container.
Please refer to chapters 6 and 7.
Hotter Coffee / Pre-warm cups
B. INSUFFICIENT FROTHED MILK PRODUCTION
Concern: Milk is initially not cold enough or your milk is not
suited for thick frothing.
Solution: Make sure milk is cold. Use a different type of milk.
Skim milk will produce the thickest and longest lasting froth.
Whole milk will produce less thick froth.
You should warm cups in advance with hot water or steam.
The smaller the quantity of coffee, the more important it is to
warm your cups (see chapter 9a).
Hotter Cream and Milk
Adding milk or cream from the refrigerator considerably lowers
the temperature of the coffee. Preheat milk and cream with the
steam function then brew your coffee (see chapter 11).
Concern: The components of the frother are not assembled
properly, or the components are clogged with hardened milk, or
one or more of the components is missing, or the steam nozzle
is clogged.
Solution: (See chapter 13)
a. Remove frother. Check that steam comes out of the
22. TROUBLESHOOTING
A. NO COFFEE COMES OUT OF THE COFFEE SPOUT
Concern: Beans in bean container are not properly feeding into
the grinder because they are stuck together.
Solution: Stir beans before grinding and while grinding turn the
grinding selector to the coarsest setting. See chapter 7.
steam
inside
nozzle. If not, use a needle and clear blockage from
steam nozzle.
b. Clean all other frother parts and assemble properly.
c. If any parts are missing either call Customer Service at:
1-800-220-5701 or use the enclosed mail order form to order
the missing part.
Concern: You used ground coffee in the ground coffee funnel.
The ground coffee was too fine.
Solution: Use ground coffee which is ground somewhat coarser.
C. GRINDER MAKES AN EXTREMELY LOUD NOISE;
NO BEANS ARE GROUND
Concern: A stone is blocking the burr grinder.
Solution: Call customer service at: 1-800-220-5701.
Concern: No water is transported through the system.
Solution: Remove water container and make sure that the
con-necting valve is free of any particles (like a coffee bean etc).
Concern: The ground coffee funnel or the internal brewing chamber
is clogged.
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D. THE DRAWER (Fig. 19) DOESN’T PULL
TRANSPORT: When sending the machine, use the original
packing, the inner and outer cartons or use approximately 2” of
bubble wrap and insert machine in a carton which will hold
40lbs. Any damage in transit is NOT covered by this warranty.
THIS WARRANTY DOES NOT COVER:
Solution: Turn off and unplug machine. Wait a minute. Turn
machine on and wait until it stops making any noise. Now try to
pull out the drawer. If this does not work, try the above procedure
again. If this does not work, call customer service.
• Any machine NOT distributed by JURA-CAPRESSO within the
E. THE MESSAGE LIGHT AND ALL INDICATOR LIGHTS
BEHIND THE ACCESS DOOR BLINK
Solution: Call customer service at: 1-800-220-5701.
United States.
• Any machine not purchased from an Authorized Jura-Capresso
Dealer. (Call our customer service department to check for
authorized dealers).
23. LIMITED TWO-YEAR WARRANTY
• Any machine purchased through EBAY.
Please note: This warranty will be void if the Warranty / Product
Registration has not been received two weeks after the purchase
date (you can fax or mail the registration or you can register
through our website www.capresso.com)
• Damage caused by accident, abuse, negligence, misuse,
improper operation or failure to follow instructions contained in
this manual.
• Any service or alteration performed by an unauthorized person,
company or association.
This limited warranty covers your new Jura-Capresso C5 for
two years or up to 6,000 coffee brewings, whichever comes first. • Damage caused by neglecting and omitting maintenance,
This warranty is in effect for the period and usage described
above from the date of the first purchase and is limited to the
United States of America. This warranty covers all defects in
materials or workmanship (parts and labor) including free UPS
ground transportation for both ways within the continental
United States. For Hawaii and Alaska freight is not covered by
this warranty. In case the machine cannot be repaired,
JURA-CAPRESSO will replace your machine with the same
model with the same or less usage. In case we cannot replace
your machine with the same model we will replace it with a
model of the same or higher retail value with the same or less
usage. Usage is defined by the number of coffees the machine
has made when sent for repair.
cleaning and decalcifying cycles.
• Damage caused by use of instant coffee or any other
ingredients not allowed in this product.
Other limitations and exclusions:
Any implied warranties including fitness for use and merchantability
are limited in duration to the period of the express warranty set
forth above and no person is authorized to assume for JURA-
CAPRESSO any other liability in connection with the sale of the
machine. JURA-CAPRESSO expressly disclaims liability for
incidental and consequential damages caused by the machine.
The terms "incidental damages" refer to the loss of the original
purchasers time, loss of the use of the machine or other costs
relating to the care and custody of the machine. The terms
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"consequential damages" refer to the cost of repairing or replacing
other property which is damaged when this machine does not
work properly. Any loss of income is excluded. The remedies
provided under this warranty are exclusive and in lieu of
allothers. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state.
24. FREE REPAIR SERVICE / EXTRA REPAIR COVERAGE
Within the warranty period all repairs are free of charge including
UPS ground transportation to and from our service facilities
within the Continental United States. For Hawaii and Alaska
freight is not covered by this warranty.
Within four weeks after your product registration you can
purchase an extra 12 months of repair coverage. For details
see the literature enclosed with this product.
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