Canon Scanner D1230U D2400U User Manual

Canon Color Image Scanner  
CanoScan D1230U/D2400U  
Product Guide  
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Table of Contents  
Handling and Care of the Scanner  
Safety Precautions .................................................................................... 5  
Setup and Operating Conditions................................................................... 7  
Before Transporting the Scanner .................................................................. 8  
Care and Maintenance ................................................................................... 9  
Guide to the Software  
Software for Windows  
ScanGear CS-U .......................................................................... 11  
ScanGear Toolbox .................................................................... 13  
Adobe Photoshop LE ............................................................... 19  
ArcSoft PhotoBase ................................................................... 20  
ScanSoft OmniPage Pro ........................................................... 21  
Canon PhotoRecord ................................................................. 22  
Software for Macintosh  
Canon Plug-in Module CS-U .................................................... 16  
CanoScan Toolbox .................................................................... 18  
Adobe Photoshop LE ............................................................... 19  
ArcSoft PhotoBase ................................................................... 20  
ScanSoft OmniPage SE............................................................. 21  
Canon Image Browser.............................................................. 22  
Precautions for Scanning at High Resolutions............................................ 23  
Customer Support Help Desk ........................................................................................... 24  
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Handling and Care of the Scanner  
This section describes the general precautions for using the scanner. Please be sure to read each  
section for safe handling and operation.  
Safety Precautions .................................................................................... 5  
Setup and Operating Conditions................................................................... 7  
Before Transporting the Scanner .................................................................. 8  
Care and Maintenance ................................................................................... 9  
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Safety Precautions  
Please read and take note of the following precautions before using the equipment.  
WARNING  
Indicates a warning concerning operations that may lead to death or injury to  
persons if not performed correctly. In order to use the equipment safely, always pay  
attention to these warnings.  
CAUTION  
Indicates a caution concerning operations that may lead to injury to persons or  
damage to property if not performed correctly. In order to use the equipment  
safely, always pay attention to these cautions.  
About Locations  
WARNING  
• Do not place the equipment near flammable liquids such as alcohol or thinners. If  
the internal electrical parts come in contact with flammable liquids, fire or electrical  
shock may result.  
• Do not place the following objects on top of the equipment. If the internal  
electrical parts come in contact with these objects, fire or electrical shock may  
result.  
- metallic objects, such as necklaces  
- containers with liquid, such as cups, vases and flower pots  
• Do not place the equipment on shaky stands, unstable surfaces or surfaces subject  
to frequent vibrations. If the equipment falls, it may cause injuries.  
• Do not place heavy objects on the equipment. Objects may fall and cause injuries.  
About the Power Supply  
WARNING  
• Do not damage, mutilate or modify the AC adapter. Do not place heavy objects on,  
pull or excessively bend the cord of the AC adapter. Damaged wires may cause fire  
or electrical shock.  
• Do not plug in/unplug the AC adapter with wet hands. Fire or electrical shock may  
result.  
• Do not connect excessive numbers of plugs into one electrical outlet. Fire or  
electrical shock may result.  
• Do not twist or tie the AC adapter together. Fire or electrical shock may result.  
• Always plug the AC adapter in all the way. If it is not plugged in completely, fire or  
electrical shock may result.  
• Do not use AC adapters other than the one supplied. Fire or electrical shock may  
result.  
• As a rule, do not use electrical extension cords. Fire or electrical shock may result. If  
the use of an extension cord is necessary, do not use one longer than 5 m (15 feet).  
Make sure that the extension cord is not twisted, and that the AC adapter is fully  
plugged into the extension cord. Do not use multiple extension cords.  
• Do not use extension cords in corridors or other high traffic areas where they can  
be stepped on or tripped over. This could damage the cords and result in fire or  
electrical shock.  
• Do not use the AC adapter outdoors or in exposed areas.  
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CAUTION  
• Do not plug the equipment into outlets with voltages other than the specified  
voltages. Incorrect voltages may result in fire or electrical shock.  
• When unplugging the AC adapter, always pull on the main body. Pulling on the  
cord may damage the wires and lead to fire or electrical shock.  
• Do not place objects around the AC adapter in case it needs to be unplugged  
during emergencies.  
• Unplug the AC adapter from the outlet at least once a year and clean the area  
around the base of the AC adapter’s metal pins to ensure that all dust is removed. If  
dust accumulates in this area, it may result in fire.  
General Handling Precautions  
WARNING  
• Do not take apart or modify the equipment. Fire or electrical shock may result from  
improper handling of its components.  
• If you hear unusual noises, see smoke, feel excessive heat or smell anything  
unusual, immediately unplug the AC adapter and contact your retailer or Canon  
Customer Support Help Desk. Continued use may result in fire or electrical shock.  
• Do not use flammable sprays near this equipment. Also do not spill water, liquids,  
or flammable liquids on the equipment. If these fluids enter this equipment and  
contact the electrical parts, fire or electrical shock may result. If anything enters  
the equipment, immediately unplug the AC adapter and contact your retailer or  
Canon Customer Support Help Desk.  
• When cleaning the equipment, always unplug the AC adapter. Otherwise, fire or  
electrical shock may result.  
• When cleaning the equipment, use a water-moistened cloth that is well wrung out.  
Do not use flammable liquids, such as alcohol, benzene or thinners. If a flammable  
liquid enters the inner electrical parts, fire or electrical shock may result.  
CAUTION  
• Carefully close the document cover in order not to pinch your hands.  
• Do not press heavily on the document cover. The document glass may break and  
injure you.  
• When not in use for extended periods, such as long weekends, unplug the AC  
adapter for safety.  
• When transporting the equipment, be extremely careful. Dropping it could cause  
an injury.  
• Wait until the equipment has cooled before placing a cover over it. Otherwise fire  
may result.  
• Do not use the supplied CD-ROM in regular CD players. It produces excessively loud  
sound that may cause hearing damage.  
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Setup and Operating Conditions  
• Please use in an area where the following temperature and humidity conditions can be met.  
Surrounding temperature:  
10 degrees - 35 degrees C (50 degrees - 95 degrees F)  
Surrounding humidity:  
10% - 90% RH (without condensation)  
• Please use where the electrical conditions (normal home outlets) can be met in your  
country.  
• Make certain there is plenty of clear space around the scanner.  
(Below is a diagram looking straight down on the scanner)  
Approx. 20 cm  
(8 in)  
Approx. 10 cm  
(4 in)  
Approx. 10 cm  
(4 in)  
• Set up the scanner so that the cable reaches from the scanner to the electrical outlet.  
• Do not set up in areas where there is an excessive fluctuation in temperature. Also do not  
move the equipment from low temperature areas to hight temperature areas.  
Condensation may cause image errors. Leave the scanner enough time to gradually adapt  
to the new conditions before use.  
• Do not use the scanner in areas subject to direct sunlight. The humidity may rise inside the  
equipment and cause damage or decrease image quality. If you have to use the scanner in  
direct sunlight, make sure to use a thick curtain to block the light.  
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Before Transporting the Scanner  
Always lock the scanning unit by pushing the lock switch toward the lock mark before moving or  
transporting the scanner.  
1. Unplug the AC adapter from the electrical outlet and detach the  
USB cable from the computer.  
2. Confirm the position of the scanning unit.  
Open the document cover, and confirm that the scanning unit is at the back of the  
scanner. If it has not returned, follow the procedures below to return the scanning unit  
to the home position.  
1 Ensure that there are no items on the document glass (platen).  
2 Turn on the computer.  
3 Close the document cover, connect the AC adapter to the electrical outlet, and  
connect the USB cable to the computer.  
4 Start ScanGear CS-U (Windows)/Canon Plug-in Module CS-U (Macintosh), and  
click the [Preview] button.  
5 Confirm that the scanning unit has completely returned to the back of the  
scanner.  
6 Disconnect the AC adapter and USB cable.  
Scanning Unit  
Confirm that the scanning  
unit is in this position  
3. Lock the scanning unit by pushing the lock switch toward the  
lock mark ( ).  
Lock Switch  
Locked  
• Carrying or transporting the scanner without locking the scanning unit  
may damage it. Be particularly careful to lock the scanning unit when  
transporting the scanner in a vehicle.  
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Care and Maintenance  
Clean off the dirt and dust that adheres to the exterior, document glass and document cover of the  
scanner during the course of ordinary operation using the following procedures.  
1. Unplug the AC adapter from the electrical outlet and detach the  
USB cable from the computer.  
2. When cleaning the document cover or document glass, dampen  
a clean, soft cloth with water and wring the cloth well. Use the  
well-wrung cloth to gently remove dirt and dust. Then,  
thoroughly remove any moisture or water vapor with a soft,  
dry cloth. Be particularly careful to remove any traces of dirt or  
liquid when wiping the document glass.  
Moisture left on the document glass or cover may damage photographs and other  
documents as well as produce poor results.  
Do not dampen the connectors, ports or other metallic components on the scanners  
back panel. Immediately remove any moisture that contacts these components by  
wiping them with a dry cloth.  
Do not use a sodden cloth or apply a liquid directly to any portion of the scanner.  
Any moisture that enters the interior, the underside of the document glass or the  
sensors may degrade image quality and lead to malfunctions.  
Never use substances containing alcohol, thinners or benzene on the equipment.  
Use of these substances may deform, discolor or dissolve the casing.  
Outer Casing  
Document Cover  
Document Glass  
Never use substances  
containing alcohol,  
thinners or benzene to  
clean the equipment.  
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Guide to the Software  
This section introduces to the software programs bundled with the scanner. For detailed instructions of  
each program, please read the respective PDF manuals contained in the CD-ROM.  
Software for Windows  
ScanGear CS-U .......................................................................... 11  
ScanGear Toolbox .................................................................... 13  
Adobe Photoshop LE ............................................................... 19  
ArcSoft PhotoBase ................................................................... 20  
ScanSoft OmniPage Pro ........................................................... 21  
Canon PhotoRecord ................................................................. 22  
Software for Macintosh  
Canon Plug-in Module CS-U .................................................... 16  
CanoScan Toolbox .................................................................... 18  
Adobe Photoshop LE ............................................................... 19  
ArcSoft PhotoBase ................................................................... 20  
ScanSoft OmniPage SE............................................................. 21  
Canon Image Browser.............................................................. 22  
Precautions for Scanning at High Resolutions............................................ 23  
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Windows  
ScanGear CS-U  
ScanGear CS-U is the specialized driver for Windows that allows you to scan and load images from the  
scanner. It cannot be used as a stand-alone program. And must be started within an application  
program. It is also called a TWAIN driver (see the next page for information about TWAIN drivers).  
Window in the Simple Mode  
All you need to do is select the Image Type to scan immediately at the optimal settings.  
Image Type  
Toolbar  
Adjust images easily with the  
zoom, rotate and auto crop  
buttons, etc.  
Preview Button  
Previews items and displays the  
results in the preview area.  
Preview Area  
Displays the preview image. Use it  
to select a scan area or adjust the  
image.  
Simple/Advanced Mode Button  
Window in the Advanced Mode  
Set the Color Mode and Output Resolution to scan. Image brightness, contrast and color  
balance can be fine-tuned.  
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Windows  
ScanGear CS-U Features  
• Scan with the optimal settings just by selecting the Image Type to suit your purposes in the  
Simple Mode  
• Adjust various settings, such as the color mode, resolution, color balance and brightness, in  
the Advanced Mode  
• Initiate various functions with the single press of a toolbar button  
• See the image clearly in the large, easy-to-see preview area  
Starting ScanGear CS-U  
Select ScanGear CS-U as a TWAIN driver from ScanGear Toolbox, Adobe Photoshop LE,  
OmniPage Pro or other TWAIN-compliant application programs. Please refer to each  
programs manual for the correct procedure since it varies between programs.  
What is a TWAIN Driver?  
• TWAIN is the acronym for a set of worldwide standards for software that processes data  
exchanged between graphics application programs and input devices, such as scanners. A device  
driver based on these standards is called a TWAIN driver.  
• ScanGear CS-U is not a stand-alone program that can be started by itself. It is used as a TWAIN  
driver. Start the application program first, then start ScanGear CS-U from within the program.  
The images scanned while both programs are running will be directly loaded into the  
application program (the application program must comply with the TWAIN_32 standard).  
Photoshop LE  
Start TWAIN driver from within  
an application program.  
ScanGear CS-U works as a TWAIN driver on top of  
the application programs window.  
• The methods for starting TWAIN drivers vary between application programs. See the respective  
manuals for other programs.  
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Windows  
ScanGear Toolbox  
ScanGear Toolbox is a convenient program used to scan images, copy (print), attach images to email  
messages or faxes, or save images in a few simple steps.  
ScanGear Toolbox Toolbar  
Scanner  
Select your  
scanner.  
Mode  
Select whether the scan is performed from the platen  
(platen mode) or the Film Adapter Unit (film mode).  
This option will not display with a scanner that does not  
support a Film Adapter Unit.  
Link Button  
Links the driver or application  
program used by each of the  
function buttons.  
Easy Scan Button  
Use these buttons to set the  
settings for Easy Scan.  
(P.15)  
Scan (1-3) Buttons  
Scans an image and sends it to a  
linked application program.  
Save Button  
Scans an image and saves it to a file.  
Copy Button  
Scans an image and sends it to a printer.  
Mail Button  
Scans an image and attaches it to a mail message.  
Fax Button  
Scans an image and sends it to the fax driver.  
• The Scan 1-3 buttons are automatically set to Photoshop LE, PhotoBase and  
PhotoRecord respectively, if all the application programs are installed from  
the CanoScan Setup Utility CD-ROM.  
• To use the copy (print) function, the printer must be connected and on-line  
and its printer driver must be installed on the computer.  
• To use the email function, a MAPI-compliant (Messaging Application Pro-  
gramming Interface) program, such as Microsoft Outlook or Microsoft  
Exchange, must be installed and enabled.  
• To use the fax function, a fax modem must be connected, faxing software  
must be installed and the system enabled for sending faxes.  
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Windows  
How to Use ScanGear Toolbox  
Starting ScanGear Toolbox  
• Push the Start Button in front of the scanner, or push the Film Scan Button on top of the Film  
Adapter Unit (option).  
How to Scan  
You can start a scan without starting the driver software simply by clicking a button on the  
ScanGear Toolbox toolbar and specifying the scan conditions.  
Copy (Print) Example  
1. Click the [Copy] button on the toolbar.  
2. The [Scan Settings] dialog will appear. Set the [Image type], [Image quality] and [Paper  
Size], and click the [OK] button.  
3. The printer driver settings dialog will display. Set the paper settings and other desired  
settings and click the [OK] button.  
4. The scanner will start scanning the image and the printer will print it.  
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Windows  
How to Use the Easy Scan Funtion  
It is convenient to use the Easy Scan function when you wish to scan repeatedly with the same  
settings.  
Setting the Initial Settings  
Copy (Print) Example  
1. Click the [Easy Copy] button.  
2. After the confirmation dialog, the [Easy Copy Settings] dialog will appear.  
• Set the [Image type], [Image quality], [Paper size] and [Number of copies] settings and  
click the [OK] button.  
3. The [Easy Copy] button on the toolbar will remain depressed.  
Scanning with the Easy Scan Function  
Copy Example  
1. Click the [Copy] button or press the scanners Start Button.  
2. The image will be scanned and sent to the printer.  
You can scan additional images simply by changing the item on the scanner and repeating  
Step 1.  
• Easy Scan can be performed as long as the Easy button remains depressed on the toolbar.  
To cancel Easy Scan, click the [Easy] button again (when it appears to be depressed on the  
toolbar). The button will return to its original state.  
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Macintosh  
Canon Plug-in Module CS-U  
Canon Plug-in Module CS-U is the specialized Macintosh driver that allows you to scan and load  
images from the scanner. It cannot be used as a stand-alone program and must be started from within  
an application program. It is also called a plug-in module (see the next page for information about  
plug-in modules).  
Tool Buttons  
Edit images easily  
with the zoom,  
rotate, tone  
adjustment, auto  
tone adjustment and  
browser buttons.  
Preview Area  
Displays the  
preview image.  
Use it to select a  
scan area or  
adjust the image.  
Preview Button  
Previews items and displays the  
results in the preview area.  
Click the [Tone Adjustment] button to access  
five methods of adjusting the image coloring.  
Canon Plug-in Module CS-U Features  
• Designed with an ergonomic control panel for effective access to all functions  
• Supports a large, easy-to-view preview area that adjusts to the size (resolution) of your display  
• Supports ColorSync color matching for consistent colors between the scanner, display and  
printer  
• Displays details of the scanned image prior to scanning for accurate checks with the browser  
function  
• Provides full-featured tone adjustment with the histogram, tone curve, brightness and  
contrast, color balance and gamma value functions  
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Macintosh  
Starting Canon Plug-in Module CS-U  
Select Canon Plug-in Module CS-U as a plug-in from CanoScan Toolbox, Photoshop LE,  
OmniPage SE or other plug-in-compliant application programs. Please refer to each programs  
manual for the correct procedure since it varies between programs.  
What is a Plug-in?  
• A plug-in is a program that augments the functions of a plug-in compatible application program  
(such as CanoScan Toolbox or Photoshop LE). It may be called a plug-in or plug-in module.  
• Canon Plug-in Module CS-U is not a stand-alone program that can be started by itself. It is used  
as a plug-in program. In this case, start an application program first, then select [CanonPI CS-U  
4.1.0...] from within the program. The scanned images will load directly into that application  
program.  
Photoshop LE  
Start the plug-in from the  
application software  
The plug-in operates in the  
application program window  
• The methods for starting plug-ins vary between application programs. See the respective  
manuals for other programs.  
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Macintosh  
CanoScan Toolbox  
CanoScan Toolbox is a convenient program to scan or edit images, create or edit albums, copy (print),  
or attach images to faxes. When it is linked to image editing programs such as Photoshop LE, you can  
start the application and open an image file just by dragging and dropping an image from an album  
onto the application icon.  
Canon Scanner Assistant  
CanoScan Toolbox Toolbar  
Launches Canon Plug-in Module CS-U  
Opens the image and allows you to use the editing tools, brush and color palettes  
Opens an image stored in a catalog  
Starts linked applications when an image file  
from an album is dropped on the icon  
Closes the CanoScan Toolbox Toolbar.  
To open the toolbar again, click [CanoScan Toolbox] from the [Window] menu.  
• To use the fax function, a fax modem must be connected, generic faxing  
software or the bundled fax software must be installed and the system  
enabled for sending faxes.  
• To use the print function, the printer must be connected and on-line and its  
printer driver must be installed on the computer.  
• To link applications to the toolbar, click the Unassigned buttons and select  
the application files.  
How to Use CanoScan Toolbox  
Starting CanoScan Toolbox  
• Push the Start Button in front of the scanner, or push the Film Scan Button on top of the Film  
Adapter Unit (option).  
• Double click the CanoScan Toolbox icon in the CanoScan Toolbox folder.  
How to Use the Functions  
• Click a button on the toolbar.  
• Drag the image from an album and drop it on the application icon.  
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Windows & Macintosh  
Adobe Photoshop LE  
Adobe Photoshop 5.0 LE can be used to retouch and manipulate images.  
• Correcting images, such as those that are too dark or bright  
• Adding special effects, such as the mosaic or wave effect  
• Creating reports, presentation materials or websites with images  
• Effortlessly creating original postcards, invitations, business cards, labels or CD covers with  
images  
Scan  
Apply Special Effects  
Stitch  
Starting Photoshop LE and the Driver Software  
Windows  
1. Click the Windows [Start] button and select [Programs], [Adobe], [Adobe Photoshop 5.0 LE]  
and [Adobe Photoshop 5.0 LE]. Photoshop LE will start.  
2. Click the [File] menu, select [Import] and [TWAIN_32]. ScanGear CS-U will start and display  
its main window.  
• If other TWAIN driver is installed on your computer, you must choose this  
scanner before proceeding to Step 2. Click the [File] menu, select [Import] and  
[Select TWAIN_32 Source], and select [CanoScan D1230U] or [CanoScan D2400U]  
on the dialog box.  
Macintosh  
1. Open the [Adobe Photoshop LE] folder and double-click the [Photoshop LE] icon. Photoshop  
LE will start.  
2. Open the [File] menu and select [Acquire] and [CanonPI CS-U 4.1.0...]. Canon Plug-in  
Module CS-U will start and display its control panel.  
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Windows & Macintosh  
ArcSoft PhotoBase  
PhotoBase is an image database program that can create and edit image albums, perform image  
searches and create slide shows. It also handles sound and video files. The Windows version can  
prepare images for pasting into web sites or send images as attachments for email.  
Create Albums  
Paste Images into Web Pages  
(Windows)  
Starting ArcSoft PhotoBase and the Driver Software  
Windows  
1. Click the Windows [Start] button and select [Programs], [ArcSoft PhotoBase] and  
[PhotoBase]. PhotoBase will start.  
2. Click the [Edit] menu and select [Acquire]. In the Select Source dialog, select [CanoScan  
D1230U] or [CanoScan D2400U]. ScanGear CS-U will start and display its main window.  
Macintosh  
1. Open the [ArcSoft PhotoBase] folder and double-click the [ArcSoft PhotoBase] icon.  
PhotoBase will start.  
2. Open the [File] menu and select [Import] and [CanonPI CS-U 4.1.0...]. Canon Plug-in Module  
CS-U will start and display its control panel.  
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Windows & Macintosh  
ScanSoft OmniPage  
ScanSoft OmniPage Pro (Windows) / SE (Macintosh) is an optical character recognition (OCR) program  
that converts characters scanned from a book, magazine or newspaper into text data for editing or  
digital transmission. After conversion, the text can be edited with word processors and similar  
programs.  
Windows  
Macintosh  
Starting OmniPage and the Driver Software  
Windows  
When you install OmniPage Pro, the Add Scanner Wizard will display. Choose the [CanoScan  
D1230U] or [CanoScan D2400U] option. This instructs OmniPage Pro to select the correct  
scanner for scanning.  
1. Click the Windows [Start] button and select [Programs], [Caere Applications] and  
[OmniPage Pro 9.0]. OmniPage Pro will start.  
2. Click the [Scan Image] button on the toolbar, or open the [Process] menu and select [Scan  
Image]. The scanner will start scanning and display the scanned image in OmniPage Pro.  
• If the toolbar button displays as [Load Image], click the arrow and select [Scan  
Image]. Or if the Process menu item displays as [Load Image], open the [Process]  
menu and select [Process Settings]. In the [Process] tab, select [Scan Image].  
Macintosh  
1. Open the [OmniPage 8 SE Folder] folder and double-click the [OmniPage 8 SE] icon.  
OmniPage SE will start.  
• For the initial setting, open the [Settings] menu and select [Select Scanner], then  
select [CanoScan D1230U] or [CanoScan D2400U].  
2. Click the [Scan Image] button on the toolbar, or open the [Process] menu and select [Scan  
Image]. Canon Plug-in Module CS-U will start and display its control panel.  
3. Select [Black & White] as the scan mode and [OCR(300dpi)], [OCR(400dpi)] or [OCR(600dpi)]  
as the output device. Click the [Scan] button. The scanned image will display in OmniPage SE.  
• If the toolbar button displays as [Load Image], select [Scan Image] from the  
button below it. Or if the Process menu item is labeled [Load Image], open the  
[Process] menu and select [Process Settings] and [Scan Image].  
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Windows & Macintosh  
Canon PhotoRecord (Windows)  
Canon Image Browser (Macintosh)  
Canon PhotoRecord  
Canon PhotoRecord is a photo printing software running on Windows.  
As sticking photos on an album, you can stick the image files on the album window of the  
PhotoRecord and layout them. You can also decorate the background of the album window, trim the  
images, and adjust the color.  
You can save the album window as a file and can print it to the printer as is.  
Refer to the bundled “Enjoying Digital Photos” about the Canon perforated paper printing with the  
PhotoRecord.  
Canon Image Browser  
Canon Image Browser is a photo printing software running on Macintosh.  
You can make a thumbnail index and print it to the printer or convert it to a data for a home page.  
Refer to the bundled “Enjoying Digital Photos” about the Canon perforated paper printing with the  
Image Browser.  
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Precautions for Scanning at High Resolutions  
Please note that file sizes increase almost exponentially as the resolution is raised when scanning in  
color mode. Scanning at high resolutions may require more time for scanning and image processing.  
You are recommended to avoid raising the resolution beyond the minimum requirement to scan in  
color mode.  
File Size Estimates for Scanning an A4 Size Original in Color  
- 75 dpi  
1.6 MB  
2.8 MB  
6.3 MB  
25.5 MB  
102 MB  
- 100 dpi  
- 150 dpi  
- 300 dpi  
- 600 dpi  
408 MB  
- 1200 dpi 408 MB  
102 MB  
A4 color image  
25.5 MB  
300 dpi  
6.3 MB  
150 dpi  
2.8 MB  
100 dpi  
1.6 MB  
75 dpi  
600 dpi  
1200 dpi  
* These numbers are approximate and may differ from actual scan results.  
Resolution Guidelines  
• For uploading to a web site or viewing on a computer monitor, choose 75 dpi  
• For scanning print photos and magazine clippings, choose 150 - 300 dpi  
• For printing on a inkjet printer, choose a resolution approximately half the printers rating (180 dpi,  
360 dpi, 720 dpi)  
A resolution higher than 600 dpi is effective in case for scanning relatively small originals that will be  
blown up to larger sizes for printing.  
12"(30cm)  
Scanning at double  
of the resolution  
6"(15cm)  
8"(20cm)  
4"(10cm)  
Scanning at half  
of the resolution  
3"(7.5cm)  
2"(5cm)  
The maximum size of a file scanned by the bundled PhotoBase is limited by Windows Me/98 to 256  
MB. Windows 2000 Professional does not impose these limits.  
23  
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Customer Support Help Desk  
CANON INC.  
CANON ESPAÑA S.A.  
30-2, Shimomaruko 3-chome, Ohta-ku  
Tokyo 146-8501, Japan  
C/Joaquin Costa No 41, 28002  
Madrid, Spain  
Help Desk: 906.301255  
Tel.: 91-5384500 Fax.: 91-4117780  
CANON U.S.A., INC.  
Digital Home and Personal Systems Division  
CANON DANMARK  
Vasekær 12, DK-2730 Herlev, Denmark  
Hotline: 44 88 26 66  
2995 Redhill Avenue  
Costa Mesa, CA 92626, U.S.A.  
1-800 OK CANON  
CANON NORGE AS  
CANON CANADA INC.  
6390 Dixie Road, Mississauga  
Ontario L5T 1P7, Canada  
1-800 OK CANON  
Hallagerbakken 110, Boks 33, Holmlia, 1210 Oslo 12, Norway  
Tlf: 2262 9321 FAX. 2262 0615  
CANON SVENSKA AB  
Gustav III:s Boulevard 26, S-169 88 Solna, Sweden  
Tel 08-744 85 00  
CANON LATIN AMERICA, INC.  
6505 Blue Lagoon Drive, Suite 325  
Miami, Florida 33126, U.S.A.  
Fax 08-744 64 65  
CANON OY AB  
CANON MEXICANA, S. de R.L. de C.V.  
Anillo Periferico Sur No. 4124, Torre Zafiro (II) Colonia  
Ex-Rancho de Anzaldo, Piso 5 y 6, Mexico D.F.  
Tel. (525) 5490-2000  
Kornetintie, 3, 00380 Helsinki, Finland  
Puhelin: 010 544 20  
Helpdesk: 0600-0-22606  
(maksu 14,80 mk/min)  
Fax: 010 544 4571  
CANON PANAMA, S.A.  
Apartado 7022, Panama 5  
Rep. de Panama  
CANON SINGAPORE PTE. LTD.  
79 Anson Road #09-01/06  
Singapore 079906  
Tel. (507) 279-8900  
CANON CHILE, S.A.  
Ave. Manquehue Norte #1337, Piso 3, Casilla 187-9,  
Santiago, Chile  
CANON MARKETING SERVICES PTE. LTD.  
No. 1, Jalan Kilang Timor  
#09-00 Pacific Tech Centre  
Singapore 159303  
Tel: 65-7998888, Fax: 65-2736786,  
Hotline: 65-3342726  
Tel. (562) 366-6600  
CANON ARGENTINA, S.A.  
Ave. Corrientes 420 (1043)  
Buenos Aires, Argentina  
Tel. (5411) 432-59800  
CANON MARKETING (MALAYSIA) SDN. BHD.  
Block D, Peremba Square  
Saujana Resort, Section U2, 40150 Shah Alam  
Selangor Darul Ehsan, Malaysia  
Tel: 603-7446000, Fax: 603-7446048,  
Helpdesk: 603-7446008/9  
Enquiry: print&[email protected]  
CANON EUROPA N.V.  
P.O. Box 2262 1180 EG Amstelveen,  
The Netherlands  
CANON (UK) LTD.  
Woodhatch, Reigate  
Surrey RH2 8BF, United Kingdom  
For technical support, please contact Canon Helpdesk.  
Helpdesk:  
CANON MARKETING (THAILAND) CO. LTD.  
179/34-45 Bangkok City Tower, 9th-10th Floor  
South Sathorn Road, Thungmahamek,  
Sathorn, Bangkok 10120, Thailand  
P.O. Box 431, Wallington, Surrey SM6 0XU  
TEL: (08705) 143 723  
FAX: (08705) 143 340  
For sales enquiries: (0121) 666-6262  
Tel: 662-3449999, Fax: 662-3449968  
CANON FRANCE S.A.  
17, quai du Président Paul-Doumer  
92414 Courbevoie Cedex, France  
Tél.01 4199 7777 Fax.01 4199 7951  
Hotline: Tél.01 4199 7070  
CANON MARKETING (PHILIPPINES) INC.  
Marvin Plaza Building, 2153 Don Chino Roces Ave,  
Makati City, Metro Manila, Philippines  
Tel: 632-8126047, Fax: 632-8120067/8109797  
CANON DEUTSCHLAND GmbH  
Postfach 528, 47705 Krefeld, Germany  
CANON- Hotline-Service  
CANON INDIA PVT LTD.  
Neela Gagan, Mandi Road,  
Mehrauli, New Delhi-110030, India  
Tel: 91-11-6806572, Fax: 91-11-6807180  
Customer Support: (0 21 51) 349-555  
Info-Desk: (0 21 51) 349-566  
Mailbox: (0 21 51) 349-577  
Telefax: (0 21 51) 349-588  
CANON HONGKONG CO., LTD.  
9/F, The Hong Kong Club Building  
3A Chater Road, Central, Hong Kong  
TEL: (852) 2739 0802  
CANON ITALIA S.p.A  
Palazzo L, Strada 6,  
20089 Milanofiori-Rozzano (MI), Italy  
TEL: 02/8248. 1 FAX: 02/8248. 4604  
Pronto Canon 02/8249. 2000  
FAX: (852) 2739 6428  
CANON AUSTRALIA PTY. LTD.  
1 Thomas Holt Drive, North Ryde, Sydney N.S.W. 2113, Australia  
Info-Line: (02) 9805 2864  
CANON BENELUX NEDERLAND N.V.  
Neptunusstraat 1, 2132 JA Hoofddorp  
The Netherlands  
CANON NEW ZEALAND LTD.  
Fred Thomas Drive, Takapuna  
P.O. Box 33-336, Auckland, New Zealand  
Info-Line: 0900-522666  
Tel: 023-5 670 123 Fax: 023-5 670 124  
Helpdesk: 023-5 681 681  
CANON BENELUX BELGIUM N.V./S.A.  
Bessenveldstraat 7, 1831 Diegem, Belgium  
Tel: 02 7220411 Fax: 02 7213274  
Helpdesk: 02 7220404  
ADOBE SYSTEMS INCORPORATED  
ARCSOFT, INC.  
CANON GmbH  
Zetschegasse 11, 1232 Wien, Austria  
SCANSOFT, INC.  
CANON (SCHWEIZ) A.G.  
Industriestrasse 12, CH-8305 Dietlikon  
Switzerland  
Tel: (01) 835 61 61 Fax: (01) 835 68 60  
Hotline: 157 30 20  
I-OE-058A  
012001CDS  
© CANON INC. 2001  
24  
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