Operation Guide
Please read this manual before using the scanner.
After you finish reading this manual, keep it in a safe place
for future reference.
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European Union (and EEA) only
This symbol indicates that this product is not to be
• Other product and company names herein may be the
trademarks of their respective owners.
disposed of with your household waste, according
to the WEEE Directive (2002/96/EC) and your
Disclaimers
national law. This product should be handed over
to a designated collection point, e.g., on an
The information in this document is subject to change without
notice.
authorized one-for-one basis when you buy a new similar
product or to an authorized collection site for recycling waste
electrical and electronic equipment (EEE). Improper handling
of this type of waste could have a possible negative impact on
the environment and human health due to potentially
hazardous substances that are generally associated with EEE.
At the same time, your cooperation in the correct disposal of
this product will contribute to the effective usage of natural
resources. For more information about where you can drop off
your waste equipment for recycling, please contact your local
city office, waste authority, approved WEEE scheme or your
household waste disposal service. For more information
regarding return and recycling of WEEE products, please visit
www.canon-europe.com/environment.
CANON ELECTRONICS INC. MAKES NO WARRANTY
OF ANY KIND WITH REGARD TO THIS MATERIAL,
EITHER EXPRESS OR IMPLIED, EXPECT AS
PROVIDED HEREIN, INCLUDING WITHOUT
LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE OF USE OR NON-
INFRINGEMENT. CANON ELECTRONICS INC. SHALL
NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR
LOSSES OR EXPENSES RESULTING FROM THE USE
OF THIS MATERIAL.
CANON ELECTRONICS INC. IS NOT LIABLE FOR THE
STORAGE AND HANDLING OF DOCUMENTS
SCANNED WITH THIS PRODUCT, OR THE STORAGE
AND HANDLING OF RESULTING SCANNED IMAGE
DATA.
(EEA: Norway, Iceland and Liechtenstein)
Model Names
IF YOU INTEND TO DISCARD THE ORIGINALS OF
SCANNED DOCUMENTS, YOU THE CUSTOMER ARE
RESPONSIBLE FOR INSPECTING THE SCANNED
IMAGES AND VERIFYING THAT DATA IS INTACT.
THE MAXIMUM LIABILITY OF CANON
The following names may be provided for the safety
regulations in each sales region of the Network Scanner.
ScanFront 300: Model M11-1041
ScanFront 300P: Model M11-1051
ELECTRONICS INC. UNDER THIS WARRANTY IS
LIMITED TO THE PURCHASE PRICE OF THE
PRODUCT COVERED BY THE WARRANTY.
Trademarks
• Canon and the Canon logo are registered trademarks of
Canon Inc. in the United States and may also be trademarks
or registered trademarks in other countries.
• imageFORMULA is a trademark of Canon Electronics Inc.
• Microsoft, Windows, Internet Explorer, and Active
Directory are registered trademarks or trademarks of
Microsoft Corporation in the United States and other
countries.
Copyright
libtiff
Copyright (c) 1988-1996 Sam Leffler
Copyright (c) 1991-1996 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this
software and its documentation for any purpose is hereby
granted without fee, provided that (i) the above copyright
notices and this permission notice appear in all copies of the
software and related documentation, and (ii) the names of
• Adobe, Acrobat, and Adobe Reader are registered
trademarks or trademarks of Adobe Systems Incorporated in
the United States and other countries.
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Sam Leffler and Silicon Graphics may not be used in any
advertising or publicity relating to the software without the
specific, prior written permission of Sam Leffler and Silicon
Graphics.
Neither the name of the author nor the names of its
contributors may be used to endorse or promote products
derived from this software without specific prior written
permission.
THE SOFTWARE IS PROVIDED “AS-IS” AND
WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON
GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL
DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE,
DATA OR PROFITS, WHETHER OR NOT ADVISED OF
THE POSSIBILITY OF DAMAGE, AND ON ANY
THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF
THIS SOFTWARE.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT
HOLDERS AND CONTRIBUTORS “AS IS” AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE DISCLAIMED. IN NO
EVENT SHALL THE COPYRIGHT OWNER OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
LIMITED TO, PROCUREMENT OF SUBSTITUTE
GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGE.
libjpeg
Portions of this software are based in part on the work of the
Independent JPEG Group.
MD5
Hg LAMP(S) INSIDE THIS PRODUCT CONTAIN
MERCURY AND MUST BE RECYCLED OR DISPOSED
OF ACCORDING TO LOCAL, STATE OR FEDERAL
LAWS.
derived from the RSA Data Security, Inc. MD5 Message-
Digest Algorithm
Copyright (c) 1998 - 2002, Paul Johnston & Contributors
All rights reserved.
Copyright 2010 by CANON ELECTRONICS INC. All rights
reserved.
Redistribution and use in source and binary forms, with or
without modification, are permitted provided that the
following conditions are met:
No part of this publication may be reproduced or transmitted
in any form or by any means, electronic or mechanical,
including photocopying and recording, or by any information
storage or retrieval system without the prior written
permission of CANON ELECTRONICS INC.
Redistributions of source code must retain the above
copyright notice, this list of conditions and the following
disclaimer. Redistributions in binary form must reproduce the
above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other
materials provided with the distribution.
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Introduction
Thank you for purchasing the Canon imageFORMULA ScanFront 300/300P network scanner.
Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities, and to make the most of its
many functions. After reading this manual, store it in a safe place for future reference.
About ScanFront 300/300P
The ScanFront 300/300P is a network scanner that you can use without connecting to a computer.
You can transfer the data of an image scanned with the ScanFront 300/300P to a shared folder on a server PC or client PC on the
network or to an FTP server*, send it to a printer for printing**, or deliver it to a remote location via e-mail or Internet fax service.
When using the scanner without a network environment, you can also save the image files to USB memory.
*
To send image files to a shared folder on a computer on a different segment of the network, the supplied ScanFront Service software must be
installed on a computer on the network.
** To send image files to a printer, the supplied ScanFront Service software must be installed on a computer on the network.
Shared Folder
(Server PC, Client PC)
Network
Printer
Save File
Save File
Send E-mail
USB Memory
FTP Server
Mail Server
Internet Fax Service
ScanFront
Conceptual Diagram of the ScanFront
i
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❏ Manuals for the Scanner
❏ Symbols Used in This Manual
The following manuals are provided with the Canon
ScanFront 300/300P. Be sure to read these manuals
thoroughly before using the scanner.
The following symbols are used in this manual to explain
procedures, restrictions, handling precautions, and
instructions that should be observed for safety.
Setup Guide
WARNING
Describes the procedure for setting up the scanner for
scanning. Set up the ScanFront in accordance with the
Setup Guide. For details on the ScanFront, refer to the
Operation Guide and ScanFront 300/300P
Indicates a warning concerning operations that may lead to
death or injury to persons if not performed correctly. To
use the scanner safely, always pay attention to these
warnings.
INSTRUCTIONS (electronic manuals).
Operation Guide (This Manual)*
CAUTION
Provides an overview of the functions of the scanner, and
describes the basic operations for using the ScanFront. For
details on the settings of the ScanFront, refer to the
ScanFront 300/300P INSTRUCTIONS (electronic
Indicates a caution concerning operations that may lead to
injury to persons, or damage to property if not performed
correctly. To use the scanner safely, always pay attention
to these cautions.
manual).
* The printed version of Operation Guide may vary depending on
your region. PDF files of the Operation Guide in other
languages can be found on the INSTRUCTIONS AND
UTILITIES CD-ROM.
IMPORTANT
Indicates operational requirements and restrictions. Be
sure to read these items carefully to operate the scanner
correctly, and avoid damage to the scanner.
INSTRUCTIONS (Electronic Manual)
Describes how to use the scanner, and includes
instructions for configuring the scanner settings, as well as
handling, maintenance, and troubleshooting information.
This manual is stored as a PDF file on the supplied
INSTRUCTIONS AND UTILITIES CD-ROM and
requires Adobe Reader to open. (You can download
Adobe Reader from the Adobe Web site.)
Hint
Indicates a clarification of an operation, or contains
additional explanations for a procedure. Reading these
notes is highly recommended.
ii
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❏ How This Manual is Organized
This manual consists of the following chapters.
This chapter provides an overview of the ScanFront.
This chapter describes the types of documents that can be
scanned, and the basic operations of the scanner.
This chapter describes the basic operating procedures for
the scanner.
This chapter describes the Web menu for the user to
configure settings.
This chapter describes how to respond when problems
occur or warning messages appear.
iii
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❏ Table of Contents
Fingerprint Authentication
(Only Available with the ScanFront 300P)............ 3-7
6. Fingerprint Registration
About the Fingerprint Sensor
Preparing the Document Feed Tray and
iv
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Copying Job Buttons .......................................... 4-22
v
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vi
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1. Important Safety Instructions
To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below.
● Avoid exposing the scanner to rapid changes in
❏ Installation Location
temperature. If the room in which the scanner is
installed is cold but rapidly heated, water droplets
(condensation) may form inside the scanner. This
may result in a noticeable degradation in scanning
quality.
The performance of this scanner is affected by the
environment in which it is installed. Make sure that the
location where the scanner is installed meets the following
environmental requirements.
The following conditions are recommended for
optimal scanning quality:
Room temperature: 10 °C to 32.5 °C (50 °F to
90.5 °F)
● Provide adequate space around the scanner for
operation, maintenance, and ventilation.
Humidity: 20% to 80% RH
● Avoid installing the scanner near equipment that
generates a magnetic field (e.g. speakers,
televisions, or radios).
At least
15.75"
(40 cm)
❏ Power
At least
● Connect only to a power outlet of the rated voltage
and power supply frequency (either 120 V, 60 Hz
or 220-240 V, 50/60 Hz, depending on your
region).
23.62" (60 cm)
● Avoid installing the machine in direct sunlight. If
this is unavoidable, use curtains to shade the
scanner.
● Do not connect other electrical equipment to the
same power outlet to which the scanner is
connected. Also, when using an extension cord,
make sure that the extension cord is rated for the
current requirements of the scanner.
● Avoid locations where a considerable amount of
dust accumulates.
● Avoid warm or humid locations, such as in the
vicinity of a water faucet, water heater, or
humidifier, and avoid locations where the fumes
from ammonia, paint thinner, or other volatile
chemicals may be present.
● Never try to disassemble the AC adapter or modify
it in any way, as this is extremely dangerous.
● The power cord and AC adapter may become
damaged if they are often stepped on or if heavy
objects are placed on them. Continued use of a
damaged power cord and AC adapter can lead to
an accident, such as a fire or electrical shock.
● Avoid locations that are subject to vibration.
● Do not use the power cord while it is coiled.
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● Do not pull directly on the power cord. When
disconnecting the power cord, grasp the plug and
remove it from the outlet.
■ Do not cut, damage, or modify the power cord or
AC adapter. Do not place heavy objects on the
power cord or AC adapter, and do not pull or
excessively bend the power cord.
1
● Keep the area around the power plug clear of
objects so that the power cord can be
disconnected easily in an emergency.
■ Never connect the power cord when your hands
are wet.
● Use only the AC adapter provided with this
scanner. Also, do not use the AC adapter provided
with the scanner with any other electrical devices.
Model: MG1-4314
■ Do not connect the scanner to a multiplug power
strip.
■ Do not knot or coil the power cord, as this may
result in a fire or electric shock. When connecting
the power cord, make sure that the power plug is
securely and completely inserted into the power
outlet.
● If you have any questions regarding the power
supply, contact your local authorized Canon dealer
or service representative for further information.
■ Do not use power cords and AC adapters other
than the power cord and AC adapter provided with
this scanner.
❏ Moving the Scanner
● When moving the scanner, always hold it with both
hands to avoid dropping it. The weight of the
scanner unit is approximately 7.9 lbs (3.6 kg).
■ Never try to take the scanner apart or modify it in
any way.
● Before moving the scanner, make sure the
document tray is closed and the interface cable
and AC adapter are disconnected. If the scanner is
transported with these items connected, the plugs
and connectors may be damaged due to
■ Never try to take the AC adapter apart or modify it
in any way, as this is dangerous and may lead to a
fire or electric shock.
■ Do not use flammable aerosol sprays near the
scanner.
excessive force applied to them during movement.
■ When cleaning the scanner, turn the power OFF
and disconnect the power cord from the power
supply.
❏ Handling
■ Clean the scanner using a slightly dampened cloth
which has been well wrung out. Never use alcohol,
benzene, paint thinner, or any other flammable
substances.
WARNING
Note the following precautions whenever using the
scanner. Failure to do so may result in a fire or
electric shock.
■ Never use alcohol, benzene, paint thinner, aerosol
sprays, or any other highly flammable substance
near the scanner.
1-3
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■ If the scanner makes strange noises, or gives off,
smoke, heat, or strange odors, or the scanner
does not function or other abnormalities occur
when you use the machine, immediately turn the
power OFF, and disconnect the power plug from
the power outlet. Then, contact your local
authorized Canon dealer or service representative
for further information.
■ Do not install the scanner in a humid or dusty
location. Doing so may result in a fire or electric
shock.
■ Do not place objects on top of the scanner, as they
may tip over and fall, resulting in personal injury.
■ Do not use the scanner with a power supply
voltage other than 120/220-240 VAC. Doing so
might cause fire or electric shock.
■ Do not drop the scanner, or subject it to impact or
strong shock. Should the scanner ever become
damaged, immediately turn the power OFF, and
disconnect the power plug from the power outlet.
Then, contact your local authorized Canon dealer
or service representative to have the unit serviced.
■ When disconnecting the power cord, grasp it firmly
by its plug. Do not pull directly on the power cord,
as this may damage or expose the cord’s internal
wiring, resulting in a fire or electric shock.
■ Leave sufficient space around the power plug so
that it can be disconnected easily. If objects are
placed around the power plug, you will be unable
to disconnect it in an emergency.
■ Before moving the scanner, make sure to turn the
power OFF, and disconnect the power plug from
the power outlet.
■ Do not allow water or flammable substances
(alcohol, paint thinner, benzene, etc.) to spill into
the scanner, as this may result in a fire or electric
shock.
CAUTION
■ Do not install the scanner on a surface that is
unstable or tilted, or in an area subject to
excessive vibrations, as this may cause the
scanner to fall, resulting in personal injury or
damage to the scanner.
■ Turn OFF the power for safety when not using the
scanner for a long period of time, such as
overnight. Also, turn OFF the power, and
disconnect the AC adapter from the scanner and
disconnect the power cord from the power outlet
for safety when the machine will not be used for an
extended period of time, such as during
consecutive holidays.
■ Do not block the ventilation openings. Doing so
could cause the scanner to overheat, creating a
risk of fire.
■ Never place small metal objects such as staples,
paper clips, or jewelry on the scanner. These items
may fall into the scanner, and cause a fire or
electric shock. Should such objects ever fall inside
the scanner, immediately turn the power OFF, and
disconnect the power plug from the power outlet.
Then, contact your local authorized Canon dealer
or service representative to have the unit serviced.
■ Do not wear loose clothing or jewelry that may get
caught in the scanner while you are using it. This
may result in personal injury. Be extra careful of
neckties and long hair. If anything becomes caught
in the scanner, immediately disconnect the power
cord to stop the scanner.
■ Be careful when placing paper in the scanner and
when removing jammed paper. It is possible to cut
your hand on the edge of a sheet of paper.
1-4
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● When disposing of the scanner, make sure to
follow all local ordinances and laws or consult with
the retailer who sold you the scanner.
❏ About the Fingerprint Sensor
(ScanFront 300P only)
● The following actions may damage the sensor or
cause it to malfunction:
1
– Dropping an object on the fingerprint sensor, or
otherwise subjecting it to a strong impact
– Scratching the surface of the fingerprint sensor,
or poking it with a pointed object
– Pressing a hard object such as a fingernail or
metal item against the fingerprint sensor
– Touching the fingerprint sensor with dirty hands
– Placing a sticker on the surface of the fingerprint
sensor, or covering the surface with ink or
another substance
● If fingerprint authentication fails frequently, the
fingerprint sensor may be dirty. Clean the surface
of the fingerprint sensor regulary.
● When cleaning the fingerprint sensor, use a soft
dry cloth to wipe dirt off the surface.
● Do not use a pointed object to remove any dirt that
accumulates around the fingerprint sensor. Doing
so may cause the fingerprint sensor to
malfunction.
● Touching the fingerprint sensor while charged with
static electricity may cause the fingerprint sensor
or scanner unit to malfunction. Before touching the
fingerprint sensor, discharge any static electricity
by touching a piece of metal. Be especially careful
during dry periods, such as the winter season,
when the likelihood of being charged with static
electricity is high.
❏ Disposal
● Prior to disposing of the scanner, initialize the
scanner to ensure that the registered data is
deleted.
1-5
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2. Names and Functions of Parts
The names and functions of the parts of the ScanFront 300/300P are shown below.
❏ Front and Document Feed and Eject Trays
d Touch Panel
Touch this screen to operate the ScanFront.
e Lock Lever
Locks the panel unit. Pull the lever toward you to unlock
the panel unit. (See p. 2-10.)
f Document Guides
Adjust these to match the width of the document. (See
g Document Feed Tray
Place documents here. (See p. 2-4.)
h USB Port (Front)
Connect a USB1.1/Hi-Speed USB2.0 compatible USB
memory device, USB keyboard, or USB mouse.
i Power Switch
Use this to turn the power ON. (See p. 3-3.)
* Use the Power OFF button on the touch panel to turn the
power OFF.
j Feed Selection Lever
Use this lever to change the feed method for documents.
k Power Indicator
Lights when the power is ON. (See p. 3-3.)
a Tray Extension
l Fingerprint Authentication Sensor (Only Available
with the ScanFront 300P)
Open this to prevent scanned documents from slipping off.
This fingerprint sensor is for fingerprint registration and
authentication. (See p. 2-11.)
b Document Eject Tray
Open this tray when using the ScanFront. If scanned
documents curl in the document eject tray, remove the
entire tray. (See p. 2-4.)
c Panel Unit
Open this when there is a paper jam or to perform
maintenance. (See p. 2-10.)
1-6
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❏ Side and Rear
1
m USB Port (Rear Left)
Connect a USB1.1/Hi-Speed USB2.0 compatible USB
memory device, USB keyboard, or USB mouse.
n Power Connector (24 VDC)
Connect the plug of the supplied AC adapter.
o Kensington Slot
This is an anti-theft slot that enables a key chain or lock to
be connected to prevent theft.
p Service Switch
This is a service switch. Do not insert any object into this
hole.
q LAN Port (RJ-45)
Connect an RJ-45 (10Base-T/100Base-TX) compatible
network cable.
r USB Ports (Rear Right)
Connect a USB1.1/Hi-Speed USB2.0 compatible USB
memory device, USB keyboard, or USB mouse.
s Ventilation Holes
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1-8
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1. Documents
The ScanFront can scan documents in a range of sizes from business cards to Legal/A4.
It is possible to feed documents of the following sizes and thicknesses depending on the feeding method used.
• Note that scanning the following types of documents can
❏ Plain Paper
cause a paper jam or malfunction. To scan such a document,
make a photocopy of the document and then scan the
photocopy.
Size
Width: 2" to 8 1/2" (50.8 mm to 216 mm)
Length: 2 1/8" to 14" (53.9 mm to 355.6 mm)
(up to 39.3" (1,000 mm) in Long Document mode)
Wrinkled or creased
Carbon paper
documents
Thickness for Page Separation ON
14 lb to 57 lb bond (52 g/m to 209 g/m )
Curled documents
Torn documents
Coated paper
2
2
Extremely thin,
translucent paper
Thickness for Page Separation OFF
2
2
11 lb to 57 lb bond (40 g/m to 209 g/m )
Documents with
paper clips or staples
Document with square
punch holes
IMPORTANT
❏ Business Card
A document must meet the following criteria to be scannable:
• When scanning a multipage document, pages must be
grouped together so that they have the same size, thickness,
and weight. Scanning different types of paper at one time can
cause the scanner to jam.
Size
Width: 2" (50.8 mm) and above
Length: 2 1/8" (53.9 mm) and above
• Always make sure that the ink on a document is dry before
scanning it. Scanning documents with the ink still wet may soil
the rollers or scanning glass, cause lines or smudges to
appear on images, or dirty other documents.
Thickness
82 lb Cover (300 g/m ) and below
2
• Always clean the rollers or scanning glass after scanning a
document written in pencil. Scanning documents with pencil
written on them may soil the rollers or scanning glass, cause
stripes to appear in images, or dirty other documents.
• When scanning a two-sided document that is printed on thin
paper, the image on the opposite side of each page may show
through. Adjust the brightness in the scanning conditions
before scanning the document.
IMPORTANT
• If the stack of business cards that you placed is not fed
properly, reduce the number business cards.
• Business cards may sometimes be stacked in the wrong order
when they are ejected, depending on the size and thickness
of the business cards, and the orientation that they are loaded.
2-2
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❏ Card
Size
2.12" × 3.37" (53.9 × 85.5 mm) (Conforming to ISO
Standards)
Thickness
0.0299" (0.76 mm) and below
2
Insertion orientation
Landscape
IMPORTANT
• Insert cards one at a time.
• Be careful when inserting cards to avoid damaging them.
2-3
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2. Preparing the Scanner
When placing a document in the scanner, pull out the document eject tray so that it matches the size of the document, and then move
the feed selection lever to the appropriate position for the desired feed method (Page Separation ON or OFF) for the document.
❏ Preparing the Document Feed Tray and
Hint
Eject Tray
Prepare the trays in accordance with the type of document.
If the output documents curl in the eject tray when scanning
particularly thin documents, remove the eject tray.
To remove the document eject tray, push in on the illustrated
portions of the tray on both sides in the direction of the arrows
2. Open the document eject tray b.
a and pull out b.
1. Open the document feed tray a.
Hint
To reattach the eject tray, insert the protrusions on both sides of
Open the center tray extension when output documents are
the tray into the holes on the scanner.
likely to fall out of the tray.
After connecting the tray, make sure that it is attached securely.
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❏ Feed Selection Lever
❏ USB Port
Change the position of the lever to the desired feed method
for the document.
You can insert a USB memory device to store image files.
Page Separation ON
Move the lever downward to separate a stack of documents
one page at a time in order to continuously feed the
documents.
2
Page Separation OFF
USB Memory
Move the lever upward to feed a document with multiple
pages attached together such as an invoice one page at a
time without separating the pages.
You can also connect a USB keyboard and USB mouse to
operate the ScanFront.
Page Separation
ON
Page Separation
OFF
Feed selection lever
IMPORTANT
IMPORTANT
• The scanner will not start if you turn the power ON while a USB
memory device is inserted. Insert the USB memory device
after the scanner has started up.
• Use USB memory that is not write-protected. If the USB
memory is write-protected, data cannot be written to the USB
memory.
Moving the lever upward (Page Separation OFF) and then
scanning a stack of documents will cause multiple pages to be
fed at the same time.
• This scanner does not support USB memory equipped with
password security, data encryption, or functions other than
data storage.
• Make sure that the USB memory has sufficient space to store
images.
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3. Placing Documents
When placing documents into the scanner, place them face down into the tray with the top edge of the document at the bottom of
tray.
3. Place the document face down with its top edge at
❏ Placing a Document
the bottom of the tray.
Follow the procedure below to place a document.
1. Adjust the document guides to be wider than the
width of the document.
4. Adjust the document guides to fit the width of the
document.
2. Fan the document to offset the pages so that the top
edge of the first page is the lowest.
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IMPORTANT
IMPORTANT
Make sure that document stacks placed in the feed tray do not
exceed the document guides.
• When folding the document, align the right and left sides and
create a sharp, straight fold. Otherwise the document may jam
or the image may not be aligned properly.
• The fold line itself will not be scanned. Keep this in mind if
there is content such as photos, diagrams, or text that spans
the fold.
• For Folio scanning, only the Page Separation OFF mode can
be used. Place documents one at a time.
2
• Adjust the document guides to fit the width of the document.
Otherwise, the image may scan as skewed or shifted.
Loading mark
Hint
• When scanning folded documents, switch the feed selection
lever to OFF. (See p. 2-5.)
• When placing folded documents, place the document into the
scanner so that the fold is on the right side. The side of the
folded document facing you will become the right side of the
combined image.
• When scanning a document that is folded in half, set
[Scanning Side] to [Folio].
• The maximum size for combined images is A3. When
scanning a folded document of a size other than the standard
formats, set [Page Size] to [Auto size].
The number of sheets that you can place in the scanner at
one time varies by paper size as follows.
Legal/A4 Size or Smaller:
50 sheets (stack 5 mm thick) or less
Sizes Larger than Legal/A4:
30 sheets (stacks 3 mm thick) or less
❏ Placing a Folded Document
• When scanning a document that is folded in half, set
[Resolution (dpi)] to 300 dpi or less.
• When scanning a document that is folded in half, the [Double
feed detection by Ultrasonic] function cannot be used.
Folio Scan enables you to scan documents that are larger
than Legal/A4 and therefore do not fit in the feeder. (The
maximum size is 11" X 17"/A3.) To use the function, fold
the document in half lengthwise and place it into the
feeder. The ScanFront 300/300P will scan both sides and
combine the scanned images into a single image.
❏ Placing a Long Document
You scan documents up to 39.3" (1,000 mm) in length.
IMPORTANT
• When scanning a long document, set [Page Size] to [Auto size
(Long)].
• When scanning a long document, set [Resolution (dpi)] to 200
dpi or less.
• You cannot set [Scanning Side] to [Folio] when scanning a
long document.
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❏ Placing a Card
CAUTION
When you want to scan a card, follow the procedure below
to place the card.
• A card placed into the document feed tray in the portrait
orientation may not be output properly because a load is
placed on it during feeding. Furthermore, removing a card that
has caused a feeding error may damage the card, so make
sure to correctly insert the card.
• Pull the lock lever and open the panel unit before removing a
placed card. Inserting a finger into the scanner while the panel
unit is closed may result in an injury.
1. Move the feed selection lever upward (OFF).
IMPORTANT
When scanning cards, set the feed selection lever to OFF and
make sure to scan the cards one at a time.
2. Adjust the document guides to match the width of the
card.
Lock lever
3. Place the card face down with the top edge at the
bottom of the tray.
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4. Clearing a Paper Jam or Double Feed Error
When a paper jam or double feed error is detected, feeding and scanning stops.
1. Check the displayed message.
If a paper jam or double feed error is detected in the middle
of a document, the following messages appear.
If a paper jam or double feed error is detected at the first
page of a document, the following messages appear.
2
Hint
Hint
• If you press [Abort], the scanned images are canceled, and
the display returns to the previous screen.
• If you want to continue scanning, clear the document first
before touching the screen. After you reset the cleared
document, press [Continue] to resume scanning.
• If you press [Complete], the scanned images up until the
paper jam or double feed error are saved and scanning
completes. The display switches to the Send screen.
• If you press [Complete], the display returns to the previous
screen.
• If you want to continue scanning, reset the document before
progressing with screen operations. Press [Continue] to
resume scanning.
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4. Pull out the jammed document in the direction that
IMPORTANT
seems the easiest to remove it.
When the message above is displayed and the scanner
transitions to Low Power Mode, all of the data scanned up until
that point is discarded. (See p. 3-3.)
2. Remove the scanned documents from the document
eject tray, and any documents remaining in the
document feed tray.
3. Pull the lock lever toward you and then fully open the
panel unit.
5. Close the panel unit and then place the document
again.
Lock lever
CAUTION
The open/close movement of the panel unit is linked to the up/
down movement of the document eject tray. Do not press on the
document eject tray when you open the panel unit.
6. Press [Continue] to resume scanning.
IMPORTANT
• If double feed errors occur repeatedly, reduce the number of
sheets you place in the document feed tray to about 10.
• A dirty or worn feed roller, or documents stuck together as a
result of static electricity are common causes of paper jams or
double feed errors.
If the feed roller is dirty, clean it. If paper jams or double feed
errors continue to occur even after cleaning, purchase an
Exchange Roller Kit and replace the rollers (feed roller and
retard roller), and document holding guides.
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5. Fingerprint Sensor (ScanFront 300P)
The ScanFront 300P is equipped with a fingerprint sensor for registering fingerprints and authenticating users.
The fingerprint sensor is a precision component. Be careful when handling this sensor.
● Do not use a pointed object to remove any dirt that
❏ Cautions for Handling the Fingerprint
accumulates around the fingerprint sensor. Doing
so may cause the fingerprint sensor to
malfunction.
Sensor
2
● Touching the fingerprint sensor while charged with
static electricity may cause the fingerprint sensor
or scanner unit to malfunction. Before touching the
fingerprint sensor, discharge any static electricity
by touching a piece of metal. Be especially careful
during dry periods, such as the winter season,
when the likelihood of being charged with static
electricity is high.
Fingerprint Sensor
● The following actions may damage the fingerprint
sensor or cause it to malfunction. Read this
information carefully to avoid damaging the
sensor.
– Dropping an object on the fingerprint sensor, or
otherwise subjecting it to a strong impact
– Scratching the surface of the fingerprint sensor,
or poking it with a pointed object
– Pressing a hard object such as a fingernail or
metal item against the fingerprint sensor
– Touching the fingerprint sensor with dirty hands
– Placing a sticker on the surface of the fingerprint
sensor, or covering the surface with ink or
another substance
● If fingerprint authentication fails frequently, the
fingerprint sensor may be dirty. Clean the surface
of the fingerprint sensor regularly.
● When cleaning the fingerprint sensor, use a soft
dry cloth to wipe dirt off the surface.
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● Authentication performance may improve if the
condition of the fingerprint is improved as a result
of washing your hands or applying hand cream.
❏ Fingerprint Authentication
● Follow the procedure below to use fingerprint
registration and authentication.
● Authentication may not be performed properly
depending on the speed with which you slide your
finger over the sensor. In this case, adjust the
speed with which you slide your finger in
1. Align the first joint of a finger on the sensor and
press the finger on the fingerprint sensor.
2. Keep the finger pressed while slowly sliding it
straight at a constant speed to scan the
fingerprint.
accordance with the message that appears.
● Fingerprint authentication does not necessarily
guarantee the authentication and verification of the
identity of a person.
Hint
For details on the procedures for fingerprint registration and
● Fingerprint authentication uses the unique
information of fingerprints. The fingerprint
authentication function may not work properly for a
finger with a fingerprint that is worn down or has
few distinguishable features.
● The same finger needs to be scanned three times
to register the fingerprint.
● The authentication performance differs depending
on the condition of the fingerprint when it is
registered and when it is authenticated. The
following conditions may cause an error in
fingerprint authentication:
– The finger is wet or sweaty
– The finger is dirty
– The grooves of the fingerprint are filled with
sweat or oil
– The finger is dry (dry skin)
– Part of the fingerprint is missing because of, for
example, a wound or burn injury
– The fingerprint has worn thin
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1. Flow of Scanner Operations
The procedure and screen transitions for the process from turning the scanner ON, to sending an image file are as follows. For
descriptions of the various settings, refer to the appropriate reference pages.
Turn the power ON
No user is registered
Users are registered (device/server authentication)
* When no user is registered and only
the Shared Address Book and Shared
Job Button are used
Login screen
* Set the screen that appears after login in the user settings.
* When you use server authentication, the user that logged in
is registered automatically.
User Settings screen
Home screen
Job Button screen
* Users restricted by [Use only Job
Buttons] in the function
restrictions cannot scan from the
Home screen.
Password setting screen
Address selection screen
Fingerprint registration screen
Scan/Delivery Options screen
Scanning starts immediately after a
job button is pressed.
* The User Settings screen enables
setting a password for the user that
logged in, and registration for the
ScanFront 300P.
* Delivery Options
settings are also applied
to job buttons.
Scan (The process after scanning differs depending on the Delivery Options)
Scanning finishes (A document confirmation message appears)
The document and
image are not checked
After scanning of the
document ends, the image is
sent as is and the process
ends.
Send/Image Confirmation screen
The image is sent
without the address
being confirmed.
Address Confirmation screen
Send (The screen displayed after sending differs depending on the Delivery Options)
Home screen
Job Button screen
Login screen
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2. Turning the Power ON and OFF
Use the power switch to turn the scanner ON, and press the [Power off] button on the touch panel to turn it OFF.
❏ Turning the Power ON
❏ Turning the Power OFF
Press the power switch to turn the scanner ON. The power
indicator lights, and the Home screen or the login screen
appears.
Press the [Power off] button displayed at the bottom left of
the panel to turn the scanner OFF.
Power switch
Home screen
Power
indicator
3
IMPORTANT
• When restarting the scanner, wait at least 5 seconds after
turning the power OFF before turning it ON again.
• If the scanner stops responding, press and hold the power
switch to shut down the system, and then press the power
switch to turn the scanner ON again. In such cases, settings
configured immediately before shutting down may be lost.
Hint
• It takes approximately 40 seconds for the Home screen to
appear after the power switch is turned on.
• If users have been registered, the login screen appears. (See
• When the power indicator is lit but nothing appears on the
touch panel, Display Off has activated to turn the panel display
off. You can touch the panel to restore the display.
• When the power indicator is flashing but nothing appears on
the touch panel, the Low Power mode has activated to
temporarily stop scanner operations. To switch out of Low
Power mode, press the power switch or touch the touch panel.
• Contact the ScanFront administrator for details on the Display
off mode and Low Power mode settings.
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3. Login Screen
The login screen appears at the startup when the scanner is turned ON.
❏ Login Screen Types
Hint
There are two types of login screen: a list type login screen
for selecting from a list of registered users, and a key in
type login screen for entering a user name and password.
• Set the type of login screen from [Device Operation] of the
Web menu (refer to p. 6-31 on the ScanFront 300/300P
INSTRUCTIONS) or [Login type setting] in the administrator
settings of the ScanFront (refer to p. 3-10 on the ScanFront
300/300P INSTRUCTIONS).
List Type Login Screen
• Fingerprint authentication is enabled when you are using the
ScanFront 300P. (See “Fingerprint Authentication (Only
❏ When Using Server Authentication
The login screen when you use server authentication is a
key in type, and a list box is displayed for selecting Device
Authentication and Server Authentication.
Key in Type Login Screen
IMPORTANT
When you use server authentication to log in, you are registered
as a new user of server authentication.
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3. Enter a password and then press [OK].
❏ List Type Login
Use the procedure below to log in to the list type login
screen.
1. Select the user to log in as from the list, and then
press [Next].
3
IMPORTANT
Passwords are case-sensitive. Make sure to enter the password
correctly.
4. Press [Login] to log in to the scanner.
The password input screen appears.
2. Press [Password].
5. The Home screen (or Job Button screen) appears.
The keyboard screen appears.
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3. Press [Login] to log in to the scanner.
❏ Key in Type Login
In the key in type login screen, enter your user name and
password to log in.
1. Press [User name] ([Password]).
4. The Home screen (or Job Button screen) appears.
The keyboard screen appears.
2. Enter your user name (password) and then press
[OK].
IMPORTANT
• User names and passwords are case-sensitive. Make sure to
enter the user and password registered during device
authentication correctly.
• If you do not know the user name and password registered for
server authentication, contact the domain server
administrator.
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2. The Home screen (or Job Button screen) appears if
❏ Fingerprint Authentication (Only
the fingerprint is authenticated correctly.
Available with the ScanFront 300P)
Hint
Use the procedure below for fingerprint authentication.
For details on fingerprint registration, see “Fingerprint
• When fingerprint authentication fails, the cause of the failure
and a solution appear on the screen. Follow the instructions in
the solution, and perform fingerprint authentication again.
1. Perform fingerprint authentication using the finger
with the registered fingerprint.
3
• If a user fingerprint is registered for server authentication, and
the user password is changed on the server while the user is
logged in via fingerprint authentication, the following message
will appear on the screen. In this case, without using
fingerprint authentication, enter your user name and changed
password to log in, and then re-register your fingerprints.
IMPORTANT
Perform finger authentication by gently pressing the finger while
slowly sweeping it at a constant speed to scan the fingerprint.
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4. Screen Displayed after Login
You can set the screen (Home screen or Job Button screen) that is displayed after a user logs in. (See p. 4-4.)
❏ Home Screen
❏ Job Button Screen
This screen enables you to select a job button to scan using
the conditions registered to the job button, and then send
the image file. (See “Scanning Procedures” on p. 3-13.)
a
b
c
a Select destination (E-mail, FTP, FAX, Shared
folder, USB memory, and Printer) buttons
These buttons open an address selection screen. (See
IMPORTANT
Hint
• The document is scanned immediately after you press the job
button. Make sure to place your document before you press
the job button. (See “Placing Documents” on p. 2-6.)
• Perform job button registration and editing via the Web menu.
• If you are unable to edit a job button, the editing of job buttons
has been restricted by the ScanFront administrator. For
details, contact the administrator.
• The USB memory button is enabled when USB memory is
inserted in a USB port.
• [Printer] is enabled when the ScanFront is connected to a
network environment that is running ScanFront Service.
b [User settings] button
Enables setting of the user password and fingerprint
registration (only with the ScanFront 300P). (See “User
c [Administrator setting] button
Opens the Administrator Settings screen.
IMPORTANT
If a user whose use of the Home screen is restricted logs in, the
Home screen is not available. For details, contact the
administrator.
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5. User Settings Screen
The User Settings screen enables you to edit the user password and register a fingerprint (only available with the ScanFront 300P).
❏ Fingerprint Registration
Fingerprint registration is enabled when you are using the
ScanFront 300P. For details on fingerprint registration, see
3
❏ Change Password
You can register a new user password or change a user
password registered via the Web menu.
Hint
The old password does not need to be entered in order to
change a password. The new password that you entered is
registered.
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6. Fingerprint Registration (Only Available with the ScanFront 300P)
Fingerprint authentication is a function for registering the fingerprints of users that will log in when the device authentication or
server authentication method is used, and enables users to log in by authenticating their fingerprints. When fingerprint
authentication is used, there is no need to select a user in the list type login screen or enter a user name and password in the key in
type login screen. For details on handling the fingerprint sensor, see “Fingerprint Sensor (ScanFront 300P)” on p. 2-11.
● The authentication performance differs depending
on the condition of the fingerprint when it is
registered and when it is authenticated. The
following conditions may cause an error in
fingerprint authentication:
– The finger is wet or sweaty
– The finger is dirty
– The grooves of the fingerprint are filled with
❏ Fingerprint Authentication
● Follow the procedure below to use fingerprint
registration and authentication.
1. Align the first joint of a finger on the sensor and
press the finger on the fingerprint sensor.
2. Keep the finger pressed while slowly sliding it
straight at a constant speed to scan the
fingerprint.
sweat or oil
– The finger is dry (dry skin)
– Part of the fingerprint is missing because of, for
example, a wound or burn injury
– The fingerprint has worn thin
● Authentication performance may improve if the
condition of the fingerprint is improved as a result
of washing your hands or applying hand cream.
● Fingerprint authentication uses the unique
information of fingerprints. The fingerprint
authentication function may not work properly for a
● Authentication may not be performed properly
depending on the speed with which you slide your
finger over the sensor. In this case, adjust the
finger with a fingerprint that is worn down or has
speed with which you slide your finger in
few distinguishable features.
accordance with the message that appears.
● The same finger needs to be scanned three times
to register the fingerprint.
● Fingerprint authentication does not necessarily
guarantee the authentication and verification of the
identity of a person.
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3. Scan your fingerprint.
❏ Registering a Fingerprint
Repeat scanning until the same fingerprint has been
successfully scanned three times.
Register a fingerprint from the User Settings screen
accessed from the Home screen.
IMPORTANT
If the Home screen is not displayed, use of the Home screen
has been restricted for the user by the ScanFront administrator.
Confirm this with the administrator.
1. Press [User settings].
3
IMPORTANT
• If any of the messages below appears, there was an error
scanning the fingerprint. Try scanning your fingerprint again.
– Failed to read fingerprint. Please try again.
– Sweep speed was too fast. Please sweep more slowly.
– Sweep speed was too slow. Please sweep more faster.
• If any of the messages below appears, start fingerprint
registration again from the beginning.
– Can not verify the fingerprint data. Start registration again.
– Time out error has occurred. Start registration again.
The User Settings screen appears.
4. After you have successfully scanned your fingerprint
2. Press [Fingerprint Registration].
three times, press [Register/Test].
The Test Mode screen appears.
The Fingerprint Registration screen appears.
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5. Perform an authentication test for the registered
fingerprint by scanning your fingerprint.
6. Press [Close] to end fingerprint registration.
IMPORTANT
If you want to change the registered fingerprint, start registration
again from the beginning.
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7. Scanning Procedures
You can perform scanning from the Home screen or the Job Button screen.
❏ Scanning From the Home Screen
IMPORTANT
Press a destination selection (E-mail, FTP, Fax, Shared
folder, or USB memory) button to open an address
selection screen and then select an address to send an
image file.
If the network environment to which the ScanFront is connected
is not running ScanFront Service, [Printer] is grayed out and
cannot be selected.
3
If you select an address and then press [Next], the Scan/
Delivery Options screen appears. Set the scanning
conditions and then start scanning.
If you press the USB memory destination selection button,
press [Downward] and specify the folder in the USB
memory to which you want to save the image file.
If you press the Printer destination selection button,
configure the printer settings.
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❏ Scanning From the Job Button Screen
If you press a job button, the Scan/Delivery Options screen
appears. Confirm the address and scanning settings
registered to the job button and then start scanning.
For details on the scanning procedure, read from the
setting of scanning conditions in Step 5.
IMPORTANT
• The settings screen display and the screen displayed after
scanning differ depending on the job button settings. For
details on the overall flow from configuring settings to sending
• Job buttons cannot be used to save image files to USB
memory or send them to printers for printing.
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❏ Address Selection Screen
From the address selection screen, you can select the address to send an image file and register addresses.
b
a
c
e
f
3
d
g
• Each time you press an e-mail or group icon, the send
condition changes (To, Cc, Bcc).
:To :Cc :Bcc
a Address Book type
Selects the address book type (Shared Address Book or
My Address Book). If the address book server setting is
enabled, [LDAP Address Book] is added.
:Selection cleared
d Jump Keys
b Address type
If you select the type of address (e-mail, fax, shared
folder, FTP, and groups) to display in the address list,
addresses of the selected type are displayed.
If there are many addresses and the address you want is
not displayed in the address list, you can use these keys
to specify a keyword to search for and display the
address.
c Address List
Displays registered addresses and enables you to select
the address to send an image file.
Hint
e [Clear All] button
• The following icons are used to indicate the types of address.
Clears all address selections.
:E-mail
:FTP
:Shared folder
:Group
:Fax
f [Edit] button
Enables you to register new addresses and edit
addresses.
• Pressing an address adds a checkmark (
selects the address. Pressing a selected address again clears
the selection.
• An address is not selected as an address if there is no
checkmark added to the icon, even if the background of the
address is colored and the address appears selected.
) to the icon and
g [Details] button
Displays detailed information for the address.
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❏ USB Memory Screen
The USB Memory screen enables you to specify the folder in the USB memory to save the image file.
a
c
b
d
e
f
a Path
Enter the folder path of the USB memory. You can also
c [Upward] button
Enables you to move to a higher level folder when a
lower level folder is selected in the memory.
press [Downward] to select a folder.
b USB Memory Display
d [Downward] button
Displays the inserted USB memory.
Enables you to move to a lower level folder in the USB
memory.
Hint
e [Edit] button
• lIf you insert two or more USB memory sticks, numbers are
allocated to sticks from the second one onwards. For
example, the first one that was inserted is displayed as “USB
memory”, and the second one inserted is displayed as “USB
memory 2”.
Enables you to register new folders and edit folders.
f [Format] button
• If you want to insert or replace a USB memory stick while the
USB memory screen is open, press the [Back] button to return
to the Home screen, update the USB memory information,
and then reopen the USB memory screen.
Enables you to format the USB memory.
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❏ Print Settings Screen
The print settings screen enables you to specify the printer, paper size, and other print settings.
a
b
c
d
e
f
g
3
a Printer name
e Copy number
Select the printer that will be used to print the scanned
images. Printers that are compatible with the ScanFront
Service Server can be selected.
Specify the number of copies to print.
f Duplex print
When you want to perform duplex printing, light this
button by pressing it.
b Paper size
Select the paper size.
g Color print
c Print format
When you want to perform color printing, light this
button by pressing it.
Specify the method in which the scanned image is
scaled for printing.
• Actual size
Prints the scanned image in the same size as the
original document.
IMPORTANT
The print settings you can configure will vary depending on your
printer. Settings and functions that are not supported by your
printer cannot be configured in this screen.
• Fit to paper
Prints while expanding or reducing the scanned image
to fit the paper size.
• Actual pixel
Prints while matching the resolution of the scanned
image.
d Orientation
Press [Portrait] or [Landscape] to specify the
orientation for printing.
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3. Press a displayed address to select it.
❏ Scanning
A checkmark (
) is added to the icon for the selected
This section describes the procedure for scanning.
If you want to save the image file to USB memory, specify
the folder in the USB memory to save the image file in
Steps 2 to 4. (See “USB Memory Screen” on p. 3-16.)
address. Pressing a selected address again clears the
selection.
1. Select a destination.
Press a destination button to select a destination.
IMPORTANT
An address is not selected as an address to send data to if there
is no checkmark, even if the background is shaded.
4. Make sure the selected address has a checkmark
and then press [Next].
The address selection screen appears.
Hint
When a different type of address is selected, you can confirm
the selected address by pressing [Selected address] in the
Address type drop-down list.
2. Use [Address Book type] and [Address type] to
display the address to send the image file.
The Scan/Delivery Options screen appears.
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6. Press [Start] to start scanning.
Scanning stops after the document has been scanned.
3
IMPORTANT
IMPORTANT
• If [Send the files immediately after scanning] is set to [ON] in
Delivery Options of the Scan/Delivery Options screen,
scanning ends without displaying the continue to scan
confirmation screen, and the address confirmation screen of
Step 10 appears.
• When the confirmation message is left displayed and the
scanner transitions to Low Power Mode, all of the data
scanned up until that point is discarded. (See p. 3-3.)
When you use a job button for scanning, the subsequent
procedure varies as follows in accordance with the job button
settings. For details, see “Registering New Job Buttons” on
• If [When you select this Job Button] is set to [Skip Scan Setting
Screen] and you press a job button, scanning is started
without displaying the Scan/Delivery Options screen of Step 4.
• If [Send the files immediately after scanning] is set to [ON],
scanning ends without displaying the continue to scan
confirmation screen of Step 7 and then the address
confirmation screen of Step 10 appears.
7. Check the document and go to the next step.
• If [Confirm addresses before sending] is set to [OFF], the
image is sent without displaying the address confirmation
screen of Step 10 and the operation ends.
• Press [Abort] to cancel the scanned images and return to the
Scan/Delivery Options screen.
• Press the [Continue] button to resume scanning.
• Press [Complete] to go to the Send screen.
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8. Check the scanned images.
Hint
When the preview image is enlarged, you can drag your finger
on the image to scroll.
: Display the image of the next page.
: Display the image of the previous page.
: Move the viewing area around an image
when an enlarged view of the image is shown.
: Rotate the image 90 degrees counterclockwise.
: Rotate the image 90 degrees clockwise.
: Enlarge the image.
: Reduce the image.
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9. Press [Send].
10. Confirm the address and press [OK] to send the
scanned image.
3
The address confirmation message appears.
IMPORTANT
If a send error message appears, check the address settings
and send destination and try again.
11. Returns to the screen set for [Screen after sending]
in Delivery Options of the Scan/Delivery Options
screen.
IMPORTANT
If [Confirm addresses before sending] is set to [OFF] in Delivery
Options of the Scan/Delivery Options screen, the image is sent
without displaying the address confirmation screen and the
operation ends.
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8. Registering and Editing Addresses
If an address to which you want to send an image file is not registered in the address book or the information of a registered address
has not been updated, use the procedure below to register a new address or modify an address in the address book.
• Name
❏ Registering a New Address
Enter the name to appear in the address book.
• E-mail address
Enter the sender’s address for when image files are sent
1. Make selections for [Address Book type] and
[Address type], press [Edit], and then press [New].
by e-mail.
Shared Folder Registration Screen
2. Register the address in accordance with the setting
conditions of the address type.
E-mail Registration Screen
• Name
Enter the name to appear in the address book.
• Host name
Enter the name of the computer containing the publicly
shared folder. When the ScanFront Service is running,
you can enter the IP address instead of a host name.
• Folder path
Enter the name of the shared folder and the path of the
sub-folder to register.
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• Name
Hint
Enter the name to appear in the address book.
• FTP server
Enter the address of the FTP server.
• Folder path
Enter the path of the sub-folder when specifying a sub-
folder on the FTP server.
If the path of the sub-folder is unknown, use the procedure
below to specify the sub-folder.
1. Enter the host name, user name, password, and domain, and
then press [Browse] to access the computer that is making
the shared folder public.
Sub-folders on computers running Windows 7 or Windows
Server 2008 R2 cannot be browsed by pressing the [Browse]
button. In such cases, enter the computer name and path up
until the top-most folder of that computer in [Folder path], and
then press [Browse].
Hint
If the path of the sub-folder is unknown, use the procedure
below to specify the sub-folder.
2. Specify any sub-folder within the displayed folder.
3. Press [Downward] to move to a level lower than the selected
folder, or press [Edit] and [Create a new folder] to create a
new folder.
1. Enter the server address, user name, and password, and
click [Browse] to log in to the FTP server.
2. Specify any sub-folder at the level of the displayed folder and
click [OK].
3
• User name/Password
• User name/Password
Enter the user name and password of an account with
write permission for the shared folder.
• Domain/Workgroup
If the computer containing the shared folder is part of a
domain, enter the domain name.
Enter the user name and password for logging in to the
FTP server.
IMPORTANT
Enter the user name and password of an account with write
permission for the FTP server.
• Port number
Enter the port number. The standard port number is 21.
• Save password
Save the entered password.
• Save password
Save the entered password.
FTP Registration Screen
• Use passive mode
Use passive mode for sending to the FTP server.
IMPORTANT
Use passive mode when normal communication with the FTP
server cannot be established. However, be aware that
communication may not be possible if the network is not
functioning properly.
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• [Add] button
Fax Registration Screen
Select addresses to register to the group from [Address
Book type] and [Address type]. The selected addresses
are displayed in the list.
• Name
Enter the name to appear in the address book.
• Fax number
Enter the recipient fax number.
IMPORTANT
• When you add shared folders to groups, do not add multiple
shared folders with different access privileges to one group.
• Using a group to simultaneously send to shared servers and
the like and multiple shared folders with different access
privileges may result in a send error.
Group Registration Screen
• Name
Enter the name that you want to appear in the address
book.
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4. Modify the address.
❏ Modifying an Address
Modify an address when there is a send error because the
information of the transfer destination registered for the
address is wrong or has been changed.
Hint
For details on editing items, see “Registering a New Address”
1. Select the type of the address to modify and press
❏ Copying an Address
[Details].
You can copy addresses between My Address Book and
Shared Address Book.
1. Select the address book entry to copy.
2. Select the address, press [Edit], and then press
3
[Copy].
Detailed information for the address appears.
2. Check the detailed information for the selected
address.
3. Press [Edit], and then press [Modify].
The selected address is copied to memory.
3. Select the address book type, press [Edit], and then
press [Paste].
The edit screen for the address appears.
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A confirmation message appears.
4. Press [New] and paste the address.
Hint
If the address book already has an address with the same name
as the pasted one, the following message appears.
• If you select [New], an address with the same name is created
in the address book.
• If you select [Overwrite], the existing address with the same
name is overwritten.
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9. Scan/Delivery Options
This section describes the scan settings and send settings for the scanner.
g [Default] button
c
Resets any modified settings to the default values of the
scanner.
a
e
IMPORTANT
If you press [Default] in the Scan/Delivery Options screen
opened from a job button, the settings are reset not to the
setting values registered to the job button, but to the default
values of the scanner.
b
d
3
h [Start] button
i
Starts scanning.
j
f
k
g
i [Deskew] button
The scanner detects from the scanned image that the
document was fed askew and then straightens the image.
h
j [Prescan] button
a Address Display Area
When scanning starts, the first page of the document is
scanned and then scanning stops. You can view the image
of the first page to check and adjust the brightness and
contrast before scanning the entire document.
Displays the selection that you made on the address
selection screen or the addresses registered to the job
button.
b Details
Displays detailed information for the address with the
Hint
colored background.
• Scanning pauses after the first page of the document is
scanned, and the image of the first page is displayed.
• Use the displayed image to confirm and adjust the brightness
and contrast. Press [Continue] to confirm the adjusted
brightness and contrast for the first image and continue
scanning.
c Scan Settings
Sets the scan conditions. (See “Scan Settings” on p. 3-28.)
d Detailed settings
Configures detailed settings for scan conditions. (See
k [Back] button
e File format
Returns the display to the previous screen.
Checks the displayed file format and press the [File
format] button to configure the settings. (See “File
f Delivery Options
Sets the send conditions. (See “Delivery Options” on
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❏ Scan Settings
TIFF
JPEG
PDF
The scan settings include basic condition settings (page
size, mode, resolution, scanning side, and brightness) and
detailed settings for scanning.
Basic Condition Settings
Paper size
Mode
Resolution
Scanning
side
• When [Text enhance] is selected, [Bleed-through reduction] in
the Detailed Settings screen is grayed out and cannot be
selected.
• The [Auto Color Detection] function cannot be used
simultaneously with the color drop-out or prescan function.
• The scanning speed may be reduced when the Auto Color
Detection function is used.
Resolution
Select the resolution for scanning.
IMPORTANT
• A resolution of [300 dpi] or more cannot be set when [Auto size
(Long)] is selected for [Page Size].
• A resolution of [400 dpi] or more cannot be set when [Folio] is
selected for [Scanning Side].
Paper Size
Select the size of the document you want to scan.
Hint
• Select [Auto size] to automatically detect the size of the
scanned document.
• When scanning a long document, select [Auto size (Long)].
Scanning Side
Select the method for scanning the document (Simplex,
Duplex, Skip Blank Page).
IMPORTANT
Hint
A resolution of [300 dpi] or more cannot be set when [Auto size
(Long)] is selected.
• The Skip Blank Page option scans both sides of a document
and skips saving any image it determines to be a blank page.
• Selecting Skip Blank Page enables the skip blank page setting
in the detailed settings. (See “Skip Blank Page” on p. 3-29.)
• When you select Folio, documents that are folded in half for
which duplex scanning is performed can be scanned as a
single image.
Mode
Select the mode for scanning.
IMPORTANT
• The selection of modes is limited depending on the setting set
IMPORTANT
• The scanning speed may be reduced when [Skip Blank Page]
is selected.
• A resolution of [400 dpi] or more cannot be set when [Folio] is
selected. In addition, [Double feed detection by Ultrasonic] is
grayed out and cannot be selected.
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Brightness
Adjust the brightness to match the density of the
document.
Double feed detection by Ultrasonic (Only
Available with the ScanFront 300P)
The scanner uses an ultrasonic sensor to detect when two
or more documents are fed together, and stops feeding
when a double feed is detected.
Hint
When you want to scan both sides of a document that has front
and back sides of different densities, you can change the
settings for the brightness of the front side and back side
separately in the detailed settings and then perform scanning.
IMPORTANT
• This method is effective when documents overlap by 1.97"
(50 mm) or more. It does not function if only a slight portion of
the document is overlapping.
Detailed Settings
• When using the ScanFront 300, the [Double feed detection by
Ultrasonic] setting is set to [OFF].
• When [Scanning Side] is set to [Folio], [Double feed detection
by Ultrasonic] is grayed out and cannot be selected.
Press the [Detailed settings] button to open the Detailed
Settings screen.
3
Double feed detection by length
The scanner detects by document length when two or more
documents are fed together, and stops feeding when a
double feed is detected.
IMPORTANT
• Using the length of the first page of the document as a
reference, the scanner determines a double feed when it
detects a document with a length at least 1.38" (35 mm)
longer or shorter than the reference length.
• Set [Double feed detection by length] to [OFF] when scanning
a document that contains pages of different lengths.
Skip Blank Page
When [Skip Blank Page] is selected in the scanning side
settings, this setting is enabled, and you can adjust the
sensitivity level for skipping blank pages.
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Deskew
Hint
• The initial value for the Skip Blank Page option is set to “90.”
• As you lower the value from the default setting, pages of the
document with text become more likely to be skipped as well.
• As you raise the value from the default setting, pages of the
document that are blank become less likely to be skipped.
IMPORTANT
• As you lower the Skip Blank Page value from the default
setting, it is then set so that pages of the document with text
are more likely to be skipped.
• As you raise the Skip Blank Page value from the default
setting, it is then set so that blank pages of the document are
less likely to be skipped.
The scanner detects from the scanned image that the
document was fed askew and then straightens the image.
• Prefer Quality
Image processing is performed to minimize the loss of
quality of an image that has deteriorated as result of
deskewing.
Document orientation
• Prefer Speed
The image deteriorates slightly as a result of deskewing.
IMPORTANT
If you select [Prefer Quality], the scanning speed is reduced. If
you are scanning a large number of pages, select [Prefer
Speed] to prevent a decrease in scanning speed.
Bleed-through reduction
Rotates the scanned image a specified amount.
Hint
If you select [Auto], the orientation of text within the document is
detected and the image is rotated so that the orientation of the
text is correct.
IMPORTANT
The scanning speed may be reduced when [Auto] is selected.
Eliminates bleed-through images, in which images on the
reverse side of a scanned document appear on the scanned
page, such as when scanning thin documents with text or
images on both sides.
IMPORTANT
Bleed-through reduction cannot be set when the [Text enhance]
mode is selected.
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The color drop-out function has a “drop-out” effect that
leaves out a specified color (red, blue, or green) while
scanning, and a “color enhancement” effect that
emphasizes a specified color. You can set each of these
effects for the front side and back side.
Hint
When using bleed-through reduction, adjust the bleed-through
reduction level to match the type of document.
Contrast
IMPORTANT
The color drop-out settings are disabled when the scanning
mode is set to [Color].
Auto Color Detection Settings
3
Adjust the contrast for the images to scan.
Back side Brightness/contrast
This is enabled when Auto Color Detection is selected, and
allows you to configure the following detection settings
for determining whether to scan a document in color or
black and white.
• Mode in case of binary
Specify the scanning mode to use when a black and white
document is detected.
• Threshold intensity to judge the document as color
Adjust the sensitivity to colors in a document.
• Aresize to judge the document as color
Specify the ratio of colored regions in a document.
This is enabled when you scan both sides of a document
and should be used when the document has front and back
sides of different density. Select [Use back side brightness
(contrast)] to change the settings for the brightness and
contrast of the front and back sides of the document.
Front side (Back side) color drop-out
IMPORTANT
• The [Auto Color Detection] function cannot be used
simultaneously with the color drop-out or prescan function.
• The scanning speed may be reduced when the Auto Color
Detection function is used.
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PDF format
❏ File Formats
You can select from the three available file formats TIFF,
JPEG, and PDF, and the modes available for scanning
vary, depending on the file format setting. (See “Mode” on
TIFF format
Configure the following settings for saving in PDF format.
• Compression
Select the compression method.
• Quality
Adjust the quality for the specified compression method.
• Multi page settings
Select [Single page (Front/back separate file)] to save
each side of each page as a separate image file, [Single
page (Front/back same file)] to save each page as a
separate image file, or [Multi page] to save one image
file containing multiple pages when scanning multiple
pages.
Select [Single page (Front/back separate file)] to save each
side of each page as a separate image file, [Single page
(Front/back same file)] to save each page as a separate
image file, or [Multi page] to save one image file
containing multiple pages when scanning multiple pages.
• OCR (Character Recognition)
JPEG format
If OCR is set to On, character recognition is performed
for the text within the scanned document, and the text is
embedded in the PDF file as text information.
The [Language setting] button enables you to select the
language for character recognition.
• Encryption (Security)
If you set encryption to On and then press the [Security
settings] button, the Security settings screen appears, and
you can configure the security settings for the PDF file.
Select the compression rate for JPEG compression.
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Use permissions password to restrict editing
security settings
The following settings are restricted by the permissions
❏ Security Settings for PDF Files
Apply security to the PDF file.
password.
• Printing allowed
This permits printing of the PDF file with a printer.
• Changes allowed
This permits editing of the PDF file; for example, adding
and deleting pages.
• Enable copying of text, images, and accessibility.
This enables the copying of text information embedded
with OCR software and reading of the PDF file with
voice software.
3
IMPORTANT
Encryption Level
High (128-bit RC4) and low (40-bit RC4) level settings are
available.
• Password protection is recommended when the permissions
of the PDF file are restricted.
• You can change the permissions and cancel password
protection for a password protected PDF file in an application
capable of editing PDF files such as Adobe Acrobat.
IMPORTANT
Using the High (128-bit RC4) level setting is recommended. The
Low (40-bit RC4) level setting provides less security.
Requires a password to open the document
Viewing of the document is restricted by a password.
IMPORTANT
Take care not to forget the password once it is set. If you forget
the password, the document can no longer be opened.
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Action when the same named file exists
Set the action to perform when there is already a file of the
same name at the destination.
❏ Delivery Options
• Display a message
Display a message to confirm overwriting of the file.
• Abort sending
Cancel sending.
• Overwrite the file
Overwrite the file at the destination.
E-mail settings (subject, message)
Set the subject and message for sending via e-mail.
File name
Specify a name for the image file to be sent.
Auto file name
The scanner adds 17 digits that indicate the date and time
to the file name of the image to be sent.
Ex.) May 14, 2010, 3:40:30 p.m.
Send the files immediately after scanning
Send images without checking them when scanning
completes.
yyyymmdd: File name + 20100514154030123
mmddyyyy: File name + 05142010154030123
ddmmyyyy: File name + 14052010154030123
* The last three digits indicate the number of milliseconds.
When custom file name settings are configured in the Web
Menu, you can select [Custom] to add the custom file
Confirm addresses before sending
Confirm the addresses before sending images when
scanning completes.
IMPORTANT
• Make sure you set either [File name] or [Auto file name]. A
message appears if you do not enter a file name and then set
[Auto file name] to [None].
• If you select [Single page] of TIFF format, or JPEG format, a
4-digit sequential number starting with “0001” is added
automatically to the end of file names.
• The following characters cannot be used to set the custom file
name:
/ : ? * " < > |
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Screen after sending
Select the screen to display after sending images.
• Home screen (Job Button screen)
Redisplay the Home screen (Job Button screen) after
sending images.
IMPORTANT
• The [Screen after Login] setting that is set via the Web menu
by the user applies to the Home screen (Job Button screen)
setting.
• The Job Button screen is displayed for a user for which use of
the Home screen is restricted by the ScanFront administrator.
3
• Logout
The user is logged out after sending images.
• Select screen after sending
A dialog box for selecting the screen after sending
images is displayed.
Hint
When no user is registered, the Logout option does not appear.
Send index file
Specify whether to send index files (metadata) with
images.
When sending index files, enter an index string.
Index files are created according to the settings configured
IMPORTANT
The following characters cannot be used in strings contained in
the index file:
& " ' < >
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1. Web Menu Overview
The Web Menu function enables you to access and configure the scanner from the Web browser of a remote computer. From the
Web Menu, you can register address books and job buttons.
Computer (Web Menu)
Settings
Network
ScanFront 300
IMPORTANT
• For a Web browser, use Microsoft Internet Explorer 6.0 or later or Firefox 3.5 or later.
• In some cases, settings cannot be changed from the Web Menu when the ScanFront administrator or another user is logged in to the scanner.
• Use the device name or IP address assigned to the scanner as the URL for logging in to the Web Menu. (See p. 4-3.)
• When you open the Web Menu using Internet Explorer 7 or later, an SSL-certificate warning will appear. However, you can proceed and open
the Web Menu safely.
Web Menu (User Mode)
a
b
c
provided for each user.
Use to change the user settings.
Use to register and manage the Shared Job Button
available to all users, and the My Job Button provided for
each user.
Use to register and manage entries in the Shared Address
Book available to all users, and the My Address Book
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2. Logging In to the Web Menu
You can log in to the Web Menu using the following procedure.
Hint
Use the device name or the IP address assigned to the scanner as the URL for accessing the Web Menu. Contact the ScanFront administrator
for the device name and the IP address.
1. Turn the scanner ON.
IMPORTANT
2. Confirm the IP address with the administrator.
If [Authentication Method] appears above [User name] on the
login screen, users can log in from an account registered on a
domain server (Server Authentication), instead of logging in
3. Launch the Web browser on the computer.
4. Enter the device name or the IP address as the URL
from an account registered on the scanner (Device
Authentication). For details, consult the ScanFront
administrator.
to open the Web Menu.
Ex.) http://scanfront300 when the device name is ScanFront300,
and http://172.19.xxx.xxx for the IP address.
4
5. Enter a user name and password to log in to the Web
Menu.
Hint
If the Web Menu is set to Administrator Mode, click [To User
Mode].
IMPORTANT
User names and passwords are case-sensitive. Make sure to
enter them correctly.
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Home Screen
❏ User Settings
Click [Setting] to edit the user information.
User Settings
• User name
Job Button Screen
Enter a new user name.
• Change Password
Select the [Change Password] check box, and then enter
the new password and confirmation password.
• Mail Address (Not Changeable)
To change the e-mail address, contact the ScanFront
administrator.
4
• SMTP/POP Before SMTP Authentication
Appears when [Auth Method] is configured to any
setting other than [SMTP] by the administrator in the
mail server settings. Enter the [User name] and
[Password] that will be used for mail server
authentication here.
IMPORTANT
IMPORTANT
• The setting for the startup screen after login also affects which
screen appears after a scanned image is sent. (See “Delivery
• If the ScanFront administrator has restricted use of the Home
screen, only [Job Button screen] is available for the [Screen
after Login] setting. For details, consult the ScanFront
administrator.
• When entering a [Password], select the [Change Password]
check box before entry.
• [Change Password] updates the password information
saved on the scanner, but does not alter the password
registered on the server.
• For a user logged in by Server Authentication, you can only
select a setting for [Screen after Login].
• E-mail address may not be registered for a user logged in by
Server Authentication. For details on e-mail address
settings, consult the ScanFront administrator.
• Screen after Login
Select the Home screen or the Job Button screen as the
first screen to appear after the user logs in.
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• Device name
Custom File Name Settings
Select the [Enable] check box to include the device name
in the file name.
• Counter/Start number/Number of digits
Select the [Enable] check box to include a counter in the
file name. When this is enabled, you can specify the
starting value and number of digits used for the counter.
Specify the method in which file names used for saving
scanned images are created. When you select to use
custom file names during a scanning procedure, the image
files will be saved under file names that are determined by
the settings configured here. Components of the custom
file name will be included in the order that they appear on
this screen.
Index Settings
Specify the content of index files (metadata) that are
attached to scanned image files. Components of the index
file will be included in the order that they appear on this
screen.
IMPORTANT
The following characters cannot be used to set the custom file
name:
/ : ? * " < > |
• Separator
Select the [Enable] check box to include a separator
between character strings in the file name, and select a
character to use as the separator in the list box.
• String
Specify a string to include in the file name.
• User name
Select the [Enable] check box to include the user name in
the file name.
• Date
Select the [Enable] check box to include the date in the
file name, and select a format for the date in the list box.
• Time
Select the [Enable] check box to include the time in the
file name, and select a format for the time in the list box.
IMPORTANT
The following characters cannot be used in strings contained in
the index file:
& " ' < >
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• Index string/Field name
• Number of Pages
Enter a string for the index. You can change the default
field name (“String”) as necessary.
• User name
Select the [Enable] check box to include the user name in
the index file. You can change the default field name
(“User”) as necessary.
Select the [Enable] check box to include the number of
pages that are in the scanned image in the index file. You
can change the default field name (“PageNumber”) as
necessary.
• Destination path
Select the [Enable] check box to include the destination
path in the index file. You can change the default field
name (“Folder”) as necessary.
• Index file format
Specify a file format for the index files.
• Date
Select the [Enable] check box to include the date in the
index file, and select a format for the date in the [Format]
list box. You can change the default field name (“Date”)
as necessary.
[OK] button
Updates the user information with the changed settings.
• Time
Select the [Enable] check box to include the time in the
index file, and select a format for the time in the [Format]
list box. You can change the default field name (“Time”)
as necessary.
4
• Device name
Select the [Enable] check box to include the device name
in the index file. You can change the default field name
(“Device”) as necessary.
• Counter/Start number/Number of digits
Select the [Enable] check box to include a counter in the
index file. When this is enabled, you can specify the
starting value and number of digits used for the counter.
You can change the default field name (“Counter”) as
necessary.
• File name
Select the [Enable] check box to include the file name in
the index file. You can change the default field name
(“FileName”) as necessary.
• File size
Select the [Enable] check box to include the file size in
the index file. You can change the default field name
(“FileSize”) as necessary.
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4. Address Book Settings
From the Address Book Settings screen, you can register entries in the Shared Address Book, which is available to all users, and
the My Address Book, which is provided for each user.
b
c
a
d
e
f
g
h
i
j
a Type of Address Book
f [Select All] button
Selects the address book (Shared Address Book or My
Address Book) to edit.
Selects all of the displayed addresses.
g [Except All] button
The LDAP Address Book is also selectable if the address
book server settings are enabled and permission to use the
LDAP address book has been granted to the user. The
address type is set to [E-mail] when the LDAP Address
Book is selected.
Deselects all of the displayed addresses.
h [Copy] button
Copies the selected address. Only enabled when an
address is selected. (See “Copying Addresses” on p. 4-13.)
i [Delete] button
b Export from ScanFront 300
Deletes the selected address. Only enabled when an
address is selected.
Exports the address book data as a file in CSV format. (See
j Address List
c Import to ScanFront 300
Displays the registered addresses.
• Check box: Select this check box to select an address.
• Address type (icon)
Imports a previously exported address book data file. (See
d Address type
: FTP
Selects the type of addresses (E-mail, FTP Server, Shared
folder, Group, or All) to display.
: Shared folder
: E-mail
e [New Address] button
: Fax
Registers a new address book entry.(See “Registering New
: Group
• Edit: Click to edit an address.
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IMPORTANT
If the ScanFront administrator has restricted editing of the address books, the following Address Book settings apply. For details, consult the
ScanFront administrator.
• If editing is restricted for only one address book (either the My Address Book or the Shared Address Book), users can only copy addresses
from the restricted address book and paste them into the unrestricted address book.
4
• If editing is restricted for both the My Address Book and the Shared Address Book, users can only view detailed address information.
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Address type: FTP Server
❏ Registering New Addresses
This option registers a network FTP server.
Select the type of address book (Shared Address Book or
My Address Book), and click [New Address] to register a
new address.
IMPORTANT
FTP servers that require firewall settings cannot be registered.
Hint
• The number of addresses that can be registered to the Shared
Address Book (My Address Book) is up to 1000 in combination
with the total number of addresses included in the Shared Job
Button (My Job Button).
• For the number mentioned above, the count for a group is the
number of addresses registered to the group (maximum of 99
addresses) plus the group name, so a group with 99
addresses registered to it is counted as having 100
addresses.
• The available settings vary, depending on the type of address
(E-mail, FTP Server, Shared folder, Fax, or Group).
Name
Enter the name to display on the scanner.
Address type: E-mail
FTP server
Enter the IP address or host name of the FTP server.
This option registers an e-mail address.
Folder path
To specify a subfolder on the FTP server, enter the path to
the subfolder.
Hint
If you are unsure of the subfolder’s path, use the following
procedure to specify the subfolder:
1. After entering the [FTP server], [User name], and [Password],
click [Browse] and log in to the FTP server.
2. In the folder that appears, specify any subfolder and click
[OK].
Name
Enter the name to display on the scanner.
E-mail Address
Enter the destination e-mail address.
[OK] button
User name/Password
Registers a new e-mail address with the specified
Enter the user name and password required to log in to the
parameters.
FTP server.
IMPORTANT
Make sure to enter the user name and password of an account
with the authority to write data to the FTP server.
Port number
Enter the port number. The standard port number is 21.
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Save Password
Saves the entered password.
[Browse] button
Shows a list of computers connected to the network for
you to specify a shared folder.
Passive Mode
Uses passive mode to send transmissions to the FTP
Hint
server.
You can display the shared folders using the following
procedure.
IMPORTANT
1. After entering the computer name, user name, password,
and domain/workgroup, click [Browse]. Access the computer
containing the publicly shared folder. Sub-folders on
computers running Windows 7 or Windows Server 2008 R2
cannot be browsed by clicking the [Browse] button. In such
cases, enter the computer name and path up until the top-
most folder of that computer in [Folder path], and then click
[Browse].
Use passive mode when normal communication with the FTP
server cannot be established. However, be aware that
communication may not be possible if the network is not
functioning properly.
[OK] button
Registers a new FTP server with the specified parameters.
2. Specify any subfolder from the displayed computer and click
[OK].
Address type: Shared folder
This option registers a folder shared publicly on the
network.
4
IMPORTANT
• If you click [Browse] without entering the user account
information, only computers and workgroups within the same
network address will display.
• When displaying workgroups that are not part of a domain,
you cannot display computers or workgroups with different
network addresses.
• Not all workgroups and computers in the network can be
displayed immediately after the ScanFront is started. If some
workgroups and computers are not displayed, wait a few
minutes and then press [Browse].
• A new folder cannot be created in a specified folder via the
Web Menu. If you want to create a new folder, use the
computer set as the FTP server or the address editing
functions of the ScanFront to create a folder beforehand.
Name
Enter the name to display on the scanner.
User name/Password
Enter the user name and password of an account with the
authority to write data to the shared folder.
Computer Name (Host Name)
Enter the name of the computer containing the publicly
shared folder. When the ScanFront Service is running, you
can enter the IP address instead of a host name.
Domain/Workgroup
If the computer containing the shared folder is part of a
domain, enter the domain name.
Folder path
Enter the path to the subfolder that you want to register as
the name of the shared folder.
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Address type: Group
IMPORTANT
This option registers several registered addresses together
as a group.
• If the computer containing the publicly shared folder is part of
a domain, enter the user name and password registered with
the domain, and the domain name.
• If the computer containing the publicly shared folder is not part
of a domain, there is no need to enter a [Domain/Workgroup].
Hint
Different types of address, such as e-mail addresses and
shared folders, can be registered as a group, and up to 99
addresses can be registered to 1 group.
Save Password
Select this check box to save the password to the address.
IMPORTANT
If you do not save the password, password entry will be required
each time you send.
[OK] button
Registers a new shared folder with the specified
parameters.
Address type: Fax
Name
This option registers a fax destination.
Enter the name to display on the scanner.
Add from Address Book
Allows you to select an address from an address book, add
it to the group, and display it in the list.
[OK] button
Registers a new group with the specified parameters.
Fax number
Enter the fax number of the destination.
[OK] button
Registers a new fax destination with the specified
parameters.
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❏ Copying Addresses
❏ Exporting and Importing Address Books
You can copy an address and register it as a new address.
You can also copy an address from one address book to
another.
You can back up your address books as files in CSV
format, and import the backed up address book data to
another ScanFront unit.
As an example, this section describes how to copy from the
Shared Address Book to the My Address Book.
Hint
If you have multiple ScanFront units, you can use the same
address books on all of them by importing the address book
settings file registered on one ScanFront unit to the other units.
Hint
Use this function when you want to copy an address between
the Shared Address Book and My Address Book or copy an
address and register it as a different address in the same
address book after changing some of the settings.
Exporting from the Scanner
You can save the address book data to a specified folder.
1. Select Shared Address Book for the [Type of Address
1. Click [Export from ScanFront 300].
Book].
2. Add a checkmark to the check box of the address you
want to copy and then click [Copy].
4
2. Click [Save], specify a save location, and save the
address book data.
Hint
• You can open the saved CSV file with software that supports
CSV files such as spread sheet software in order to check the
structure of the file.
3. Select My Address Book for the copy destination, and
click [OK].
• You can match the structure of a CSV file created in another
mailer to that of a CSV file saved on the ScanFront, and then
import the address book of the other mailer and use it on the
ScanFront.
4. Confirm the copied address.
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Importing to the Scanner
You can import previously exported address book data to
the scanner.
1. Click [Import to ScanFront 300].
2. Click [Browse] and specify a previously exported
address book settings file.
3. Select a processing method for importing the
address book settings file.
• Replaces the whole data: Deletes all currently
registered address book entries and overwrites them with
the imported address book data.
• Appends data: Adds the imported address book data to
the currently registered address book.
4. Click [Execute].
Confirm the message that appears, and click [OK] to
import the data.
Hint
When importing is completed, the following message appears.
Click [OK] to return to Address Book Settings and confirm the
imported address data.
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5. Job Button Settings
From the Job Button Settings screen, you can register the Shared Job Button, which is available to all users, and the My Job Button,
which is provided for each user.
b
c
a
d
e
f
g
h
i
4
a Job Button Type
f [Except All] button
Select the job button (Shared Job Button or My Job
Button) that you want to edit.
Deselects all of the displayed job buttons.
g [Copy] button
b Export from ScanFront 300
Copies the selected job button. Only enabled when a job
button is selected. (See “Copying Job Buttons” on
Exports the job button data as a file in DAT format. (See
c Import to ScanFront 300
h [Delete] button
Imports a previously exported job button data file. (See
Deletes the selected job button. Only enabled when a job
button is selected.
d [New Job Button] button
i Job Button List
Registers a new job button. (See “Registering New Job
Displays the registered job buttons.
• Check box: Select this check box to select a job button.
• Edit: Click to edit a job button.
e [Select All] button
Selects all of the displayed job buttons.
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IMPORTANT
If the ScanFront administrator has restricted editing of the job buttons, the following Job Button settings apply. For details, consult the ScanFront
administrator.
• If editing is restricted for only one set of job buttons (either the My Job Button or the Shared Job Button), users can copy job buttons from the
restricted set of job buttons and paste them into the unrestricted set.
• If editing is restricted for both the My Job Button and the Shared Job Button, users can only view detailed job button information.
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Address
❏ Registering New Job Buttons
Click [New Job Button] to register a new job button.
Job Button Settings
Click [Add from Address Book], open the Address page,
and select the address to send to.
IMPORTANT
• You can register up to 100 addresses to a job button.
• For the number mentioned above, the count for a group is the
number of addresses registered to the group (maximum of 99
addresses) plus the group name, so a group with 99
addresses registered to it is counted as having 100
addresses.
Name of Job Button
Enter the job button name to display on the touch panel.
Hint
• Job buttons are sorted and displayed by job button name. If
you want to set to display job buttons in a particular order,
insert sequential letters or numbers before the name when
registering each job button. Ex.) 01_xxxx
• If you enter a job button name that is two lines long, the job
button display will be two lines long.
Scan Settings/Detailed settings
4
For details on Scan Settings/Detailed settings, see “Scan
Color of Job Button
Specify a color for the job button.
E-mail settings
When you select this Job Button
• Display Scan Setting Screen
Displays the Scan Setting screen when the job button is
pressed.
Subject
• Skip Scan Setting Screen
Enter a subject for the e-mail message.
Starts scanning without displaying the Scan Setting
screen when the job button is pressed.
Message
Enter the text of the e-mail message.
IMPORTANT
Delivery Options
If you select [Skip Scan Setting Screen], scanning starts as
soon as the job button is pressed, whether a document is
inserted or not.
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Action when the same named file exists
Select the action to take when a file of the same name
exists at the destination.
Index Settings
Specify whether to attach metadata (index files) to scanned
images.
• Display a message
Displays a message confirming that the file will be
overwritten.
• Abort sending
Cancels sending.
• Overwrite the file
Overwrites the identically named file without displaying
a confirmation message.
❏ Scan Settings Overview
The scan settings include basic and detailed settings for
scanning parameters and individual settings by file format.
Send the files immediately after scanning
• ON
Scan Settings
Starts sending when scanning completes.
• OFF
Starts sending after you confirm the scanned image when
scanning completes.
Confirm addresses before sending
• ON
Displays the Address Confirmation screen, and then
starts sending after you confirm the address.
• OFF
Sends the image without confirming the address.
Screen after sending
Select the screen to display after an image is sent.
• Initial Screen
Returns to the startup screen set for [Screen after Login]
in the User Settings.
Page Size
Select the size of the document to scan from the list.
Hint
• The [Auto size] option automatically detects the size of the
scanned document during scanning.
• When scanning a long document, select [Auto size (Long)]
• Logout
Logs out after the images are sent.
• Select screen after sending
Displays a message dialog for selecting from the above
actions after the images are sent.
IMPORTANT
A resolution of [300 dpi] or more cannot be set when [Auto size
(Long)] is selected.
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• When [Text enhance] is selected, [Bleed-through reduction]
cannot be selected.
Mode
Select the scanning mode (Black and White, Error
Diffusion, Text enhance, Gray, Color, Auto Color
Detection).
Resolution (dpi)
Select the scanning resolution (100, 150, 200, 300, 400, or
When [Auto Color Detection] is selected, the scanner
automatically detects whether the document is color or
black and white. When this option is selected, you can also
configure the following settings.
600 dpi).
Scanning Side
Select the method for scanning the document (Simplex,
Duplex, Skip blank page, Folio).
Hint
• The Skip Blank Page option scans both sides of a document
and skips saving any image it determines to be a blank page.
• You can adjust the sensitivity of the Skip Blank Page option
under [Contents detection sensitivity].
• The initial value for the Skip Blank Page option is set to “90.”
As you lower the value from the default setting, pages of the
document with text become more likely to be skipped as well.
As you raise the value from the default setting, pages of the
document that are blank become less likely to be skipped.
4
• Mode in case of binary
Specify the scanning mode to use when a black and white
document is detected.
IMPORTANT
• Threshold intensity to judge the document as color
Adjust the sensitivity to colors in a document.
• Aresize to judge the document as color
Specify the ratio of colored regions in a document.
• The scanning speed may be reduced when [Skip Blank Page]
is selected.
• A resolution of [400 dpi] or more cannot be set when [Folio] is
selected. In addition, [Double feed detection by Ultrasonic]
cannot be selected.
IMPORTANT
Prescan
• The [Auto Color Detection] function cannot be used
simultaneously with the color drop-out or prescan function.
• Depending on the selected mode, the file formats available for
saving may be limited. A warning message appears when an
unavailable combination is selected.
Enables you to preview an image of the first page of the
document before scanning the entire document.
Hint
• Scanning pauses after the first page of the document is
scanned, and the image of the first page is displayed.
• Use the displayed image to confirm and adjust the brightness
and contrast. Press [Continue] to confirm the adjusted
brightness and contrast for the first image and continue
scanning.
TIFF
Yes
Yes
Yes
No
JPEG
No
PDF
Yes
Yes
Yes
Yes
Yes
Yes
Black and White
Error Diffusion
Text enhance
Gray
No
No
File name
Specify a name for the image file to be sent.
Yes
Yes
No
Color
No
Auto Color Detection
No
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Add Date to File name
The scanner adds 17 digits that indicate the date and time
PDF:
Configure the settings for compression ratio, multi page,
to the file name of the image to be sent.
OCR (optical character recognition), and security.
Ex.) May 14, 2010, 3:40:30 p.m.
yyyymmdd: File name + 20100514154030123
mmddyyyy: File name + 05142010154030123
ddmmyyyy: File name + 14052010154030123
* The last three digits indicate the number of milliseconds.
You can select [Custom] to configure additional file name
settings. The additional settings are identical to those in
When you select this Job Button
Specify whether the file name entry screen appears when
you start scanning using the job button.
Compression Method
Specify a compression level by selecting [Standard] or
[High Compression] as the compression method.
File format
Select a file format for the image file, and configure the
corresponding settings.
OCR (Optical Character Recognition)
When OCR is set to [ON], the scanner performs character
recognition on textual portions of the document, and
embeds the detected characters as editable text
information in the PDF file.
TIFF: Multi page settings
Select [Single page (Front/back separate file)] to save each
side of each page as a separate image file, [Single page
(Front/back same file)] to save each page as a separate
image file, or [Multi page] to save one image file
Hint
When you set OCR to [ON], make sure to select the OCR
language that matches the document text.
containing multiple pages when scanning multiple pages.
Encryption
Apply security to the PDF file.
JPEG: Compression
IMPORTANT
Using the High (128-bit RC4) level setting is recommended. The
Low (40-bit RC4) level setting provides less security.
Protect Document
The ability to view the document is protected by a
Select a compression ratio for images saved in JPEG
format.
password.
IMPORTANT
Take care not to forget the password once it is set. If you forget
the password, the document can no longer be opened.
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Protect Permission
Permissions for printing and editing the PDF file are
protected by a password.
Brightness (Back)
Enabled for duplex scanning. Use this option when the
front and back sides of a document are shaded differently.
To change the brightness settings for the front and back
sides, clear the [Same as front] check box.
Printing allowed
Enables the PDF file to be printed from a printer.
Contrast (Front)
Adjusts the contrast of the image to be scanned.
Changes allowed
Enables editing of the PDF file, such as adding or deleting
Contrast (Back)
pages.
Enabled for duplex scanning. Use this option when the
front and back sides of a document are shaded differently.
To change the contrast settings for the front and back sides,
clear the [Same as front] check box.
Enable copying of text, images, and
accessibility
Enables text information embedded by OCR to be copied
and the PDF file to be read aloud by text-to-speech
software.
Double feed detection by Ultrasonic (Only
available with the ScanFront 300P)
The scanner uses an ultrasonic sensor to detect when two
or more documents are fed together, and stops feeding
when a double feed is detected.
IMPORTANT
4
• Protecting PDF file permissions is recommended when the
permissions have been restricted.
• You can change the permissions and cancel password
protection for a password protected PDF file in an application
capable of editing PDF files such as Adobe Acrobat.
IMPORTANT
• This method is effective when documents overlap by 1.97"
(50 mm) or more. It does not function if only a slight portion of
the document is overlapping.
Detailed settings
• When [Scanning Side] is set to [Folio], [Double feed detection
by Ultrasonic] cannot be selected.
Double feed detection by length
The scanner detects by document length when two or more
documents are fed together, and stops feeding when a
double feed is detected.
IMPORTANT
• Using the length of the first document page as a reference, the
scanner detects a double feed when a subsequent page is
longer or shorter than the reference page by 1.38" (35 mm) or
more.
• Set [Double feed detection by length] to [OFF] when scanning
a document that contains pages of different lengths.
IMPORTANT
The [Double feed detection by Ultrasonic] setting only appears
when using the ScanFront 300P.
Brightness (Front)
Adjusts the brightness of the image to be scanned.
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Document orientation
Rotates the scanned image to the specified angle.
Color drop-out
The color drop-out function has a “drop-out” effect that
leaves out a specified color (red, blue, or green) while
scanning, and a “color enhancement” effect that
emphasizes a specified color.
Hint
When [Auto] is selected, the scanner detects text orientation
within the document and rotates the image so that the
orientation of the text is correct.
IMPORTANT
The color drop-out setting is disabled when the scanning mode
is set to [Color].
IMPORTANT
The scanning speed may be reduced when [Auto] is selected.
Hint
Deskew
The OCR recognition rate is sometimes improved by deleting
colored ruled lines and other objects with the color drop-out
function.
Detects when a document has been fed askew from the
scanned image, and then straightens the image.
• Prefer Quality
Image processing is performed to minimize the loss of
quality of an image that has deteriorated as result of
deskewing.
❏ Copying Job Buttons
You can copy the settings of a job button and register it as
a new job button.
• Prefer Speed
As an example, this section describes how to copy from the
Shared Job Button to the My Job Button.
The image deteriorates slightly as a result of deskewing.
IMPORTANT
Hint
If you select [Prefer Quality], the scanning speed is reduced. If
you are scanning a large number of pages, select [Prefer
Speed] to prevent a decrease in scanning speed.
Use this function when you want to copy a job button between
the Shared Job Button and My Job Button or register it as a
different job button after changing some of the settings.
Bleed-through reduction
1. Select Shared Job Button for the [Job Button Type].
Eliminates bleed-through images, in which images on the
reverse side of a scanned document appear on the scanned
page, such as when scanning thin documents with text or
images on both sides.
2. Select the job button you want to copy, and click
[Copy].
IMPORTANT
The bleed-through reduction setting is disabled when the
scanning mode is set to [Text enhance].
Hint
When using bleed-through reduction, adjust the bleed-through
reduction level to match the type of document.
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3. Select My Job Button for the copy destination, and
Exporting from the Scanner
click [OK].
You can save the job button settings file to a specified
folder.
1. Click [Export from ScanFront 300].
4. Confirm the copied job button.
2. Click [Save], specify a save location, and save the job
button settings file.
4
Importing to the Scanner
You can import a previously exported job button settings
file to the scanner.
1. Click [Import to ScanFront 300].
❏ Editing Jobs
You can edit the settings of a registered job by clicking
[Edit] in the job button list. The settings that can be edited
are identical to those in “Registering New Job Buttons” on
2. Specify a previously exported job button settings file.
❏ Exporting and Importing Job Buttons
3. Select a processing method for importing the job
button settings file.
You can back up your job button data as a settings file in
DAT format, and import the backed up job button settings
file to another ScanFront unit.
• Replaces the whole data: Deletes all currently
registered job buttons and overwrites them with the
imported job buttons.
Hint
• Appends data: Adds the imported job buttons to the
currently registered job buttons.
If you have multiple ScanFront units, you can use the same job
buttons on all of them by importing the job button settings file
registered on one ScanFront unit to the other units.
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4. Click [Execute].
Confirm the message that appears, and click [OK] to
import the data.
Hint
When importing is completed, the following message appears.
Click [OK] to return to Job Button Settings and confirm the
imported job button.
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1. Troubleshooting
If any of the following problems occurs, solve the problem as described in the corresponding solution.
Network, Web Menu
Cause
Solution
Cause
The administrator has set user function restrictions.
Contact the administrator of the ScanFront.
Cannot use an LDAP address
book (certain users only)
The ScanFront is being used or a user has not logged out.
Check the ScanFront status and then try again.
Cannot update the settings in
the Web menu
Solution
Cause
The IP address assigned from the DHCP server has changed.
Cannot access the Web menu
Contact the administrator of the ScanFront, and check the IP address
assigned to the ScanFront.
Solution
Cause
Permission to write to the shared folder has not been granted for the
user name and password that were entered.
Cannot create a new folder
(shared folder/FTP server)
Solution
Cause
Contact the administrator of the shared folder.
Specifying a mail address as the
address and then starting
scanning results in an error
The mail server settings have not been registered, or have been deleted.
Solution
Contact the administrator of the ScanFront.
Cause
Solution
Cause
The administrator has set user function restrictions.
Contact the administrator of the ScanFront.
Cannot edit the address book/
job buttons (certain users only)
Can only select certain
destinations. For example, can
only select shared folders
(certain users only)
The administrator has set user function restrictions.
Solution
Contact the administrator of the ScanFront.
The scanner cannot connect to an FTP server that requires firewall
settings to be configured.
Cause
Cannot connect to an FTP
server that can be accessed
from outside the company
Use an FTP server that does not require firewall settings to be
configured.
Solution
(1) The date and time settings are incorrect. (2) The time zone is set to a
different country.
The wrong send time is
displayed for an e-mail message
received at the destination
Cause
Solution
Cause
Contact the administrator, and check the “Language/Timezone” setting.
The e-mail addresses of the user and administrator have not been
registered.
The sender’s address is not
displayed at the destination of
an e-mail message
Solution
Contact the administrator, and register the e-mail addresses.
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Cause
The IP address that was set is already being used by another device.
Cannot connect to the network
(IP address conflict problem)
Contact the system administrator of the network, and change the IP
address setting.
Solution
Cause
Solution
Cause
The LAN cable is not connected properly.
Cannot connect to the network
(LAN cable connection problem)
Check the connections of the LAN cable.
The device name that was set is already being used by another device.
Cannot connect to the network
(device name conflict problem)
Contact the system administrator of the network, and change the device
name setting. When you install two or more ScanFront scanners, take
care to ensure duplicate device names are not set.
Solution
Cause
Data has been saved to the folder.
Solution
Contact the administrator of the shared folder.
Cannot delete a folder
Permission to change the shared folder has not been granted for the user
name and password that were entered.
Cause
Solution
Cause
Contact the administrator of the shared folder.
The administrator has set user function restrictions.
Contact the administrator of the ScanFront.
Cannot scan from the Home
screen (certain users only)
Solution
5
Uppercase and lowercase letters were not entered correctly.
Cause
Solution
Cause
Cannot log in
Enter the uppercase and lowercase letters for the user name and
password correctly.
You are attempting to browse folders on a computer running Windows 7
or Windows Server 2008 R2.
Cannot browse shared folders
during address registration.
Enter the full path of the shared folder manually.
Alternatively, enter the computer name and path up until the top-most
folder of that computer. (You can then press the [Browse] button and
specify the rest of the path in the screen that appears.)
Solution
Cause
A ScanFront Service Server does not exist on the network. (A
ScanFront Service Server has not been configured or is not running.)
Cannot send image files to
devices and folders on different
segments of the network.
Install ScanFront Service on a computer on the same network as the
scanner. If a ScanFront Service Server has been implemented, check the
necessary settings. In addition, you must start the ScanFront Service
Server before turning ON the ScanFront.
Solution
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Scan
Cause
The scanning glass is dirty.
Refer to the ScanFront 300/300P INSTRUCTIONS (electronic manual)
and clean the scanning glass. If there are scratches on a scanning glass,
contact your local authorized Canon dealer.
Streaks appear in images
Solution
Cause
The rollers are dirty.
Paper becomes jammed
Refer to the ScanFront 300/300P INSTRUCTIONS (electronic manual)
and clean the rollers.
Solution
Cause
The rollers (consumable parts) have worn out.
Paper jams occur frequently
Solution
Contact the administrator of the ScanFront and then replace the rollers.
Static electricity is causing the pages of the document to stick to each
other.
Cause
Solution
Cause
Before you load a stack of documents, fan the documents.
Documents are double fed
The type of paper of the documents is causing a paper feed error.
feeding to scan the pages one by one.
Solution
Cause
The feed selection lever is set to Page Separation OFF. (See p. 2-5.)
Set the feed selection lever to page separation feeding.
A stack of documents are fed
together
Solution
The job buttons are designed to work that way. See “Skip Scan Setting
Scanning starts immediately
after I press a job button (certain
users only)
Cause
Solution
Place the document and then press a job button.
5-4
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Hardware
The AC adapter is not connected properly or the power plug is not
inserted.
Cause
Cannot turn on the power
Check the connections of the AC adapter and power plug. If the
problem is not resolved after checking the connections, contact your
local authorized Canon dealer.
Solution
The scanner does not turn ON
when the power switch is
pressed.
Cause
A USB memory device in inserted in the scanner.
Solution
Remove the USB memory device, and restart the scanner.
5
5-5
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5-6
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M
N
P
W
Web Menu
R
S
T
6
U
6-3
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CANON ELECTRONICS INC.
1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN
CANON U.S.A. INC.
ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A.
CANON CANADA INC.
6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA
CANON EUROPA N.V.
BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS
CANON LATIN AMERICA, INC.
703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A.
CANON AUSTRALIA PTY. LTD.
1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.W, 2113. AUSTRALIA
CANON SINGAPORE PTE. LTD.
1 HARBOUR FRONT AVENUE #04-01, KEPPEL BAY TOWER, SINGAPORE 098632
CANON HONGKONG COMPANY LTD.
19TH FLOOR, THE METROPOLIS TOWER, 10 METROPOLIS DRIVE, HUNGHOM, KOWLOON, HONG KONG.
CANON KOREA BUSINESS SOLUTIONS INC.
168-12 SAMSEONG-DONG, GANGNAM-GU, SEOUL, KOREA
PUB. CE-IE-804
© CANON ELECTRONICS INC. 2010
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