BUBBLE JET PRINTER
User’s Guide
V1
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Table of Contents
BJ Print Monitor ...........................................................................................63
Cancelling a Print Job .................................................................................65
Using the Printer with a Network .................................................................67
Uninstalling Printer Drivers ..........................................................................71
Routine Maintenance ....................................................................................72
When to Replace Ink Tank and Maintain Print Head ..................................73
Replacing an Ink Tank .................................................................................74
Printing the Nozzle Check Pattern ..............................................................79
Print Head Cleaning ....................................................................................83
Print Head Deep Cleaning ...........................................................................85
Print Head Alignment ..................................................................................87
Enabling Low Ink Warning ...........................................................................93
Setting Ink Drying Wait Time .......................................................................99
Transporting the Printer .............................................................................101
Printing Media .............................................................................................105
Compatible Media Types ...........................................................................106
Envelopes ..................................................................................................108
High Resolution Paper HR-101N ..............................................................112
Glossy Photo Paper GP-301N/GP-301 .....................................................114
High Gloss Photo Film HG-201 .................................................................116
Glossy Photo Cards FM-101 .....................................................................118
Photo Paper Pro PR-101 ...........................................................................120
Photo Paper Pro PC-101S ........................................................................122
Transparencies CF-102 .............................................................................124
T-Shirt Transfers TR-201 ...........................................................................126
Banner Paper ............................................................................................128
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Table of Contents
Troubleshooting ..........................................................................................131
Cannot Install the Printer Driver ................................................................132
Print Quality is Poor or Contains Errors .....................................................134
Printer Does Not Start or Stops During Print Jobs ....................................151
Paper Does Not Feed Properly or Paper Jams .........................................157
An Error Message is Displayed on the Screen ..........................................160
Low Ink Warning Displays Ink Tank with '?' ...............................................169
Problems Unique to Windows ...................................................................172
Problems Unique to the Macintosh ...........................................................175
Appendices .................................................................................................178
Deleting an Unknown Device ....................................................................179
Specifications .............................................................................................182
Index ...........................................................................................................196
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Introduction
Introduction
Thank you for purchasing the Canon S200SP Bubble Jet Printer. This User’s Guide
provides complete explanations of the features and functions of the printer.
This guide uses the following symbols to indicate important information. Always observe
these instructions.
Warning
➤ Instructions that, if ignored, could result in death or serious personal injury
caused by incorrect operation of the equipment.
Must be observed for safe operation.
Caution
➤ Instructions that, if ignored, could result in personal injury or material
damage caused by incorrect operation of the equipment.
Must be observed for safe operation.
Important
➤ Prohibited actions that, inadvertently performed, could result in equipment
damage, faults or impaired product quality.
Must be avoided for correct operation.
Windows
Information for Windows users only.
Macintosh
Information for Macintosh users only.
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How to Use This Manual
How to Use This Manual
To view this User’s Guide, we recommend that you use Acrobat Reader 4.0 or Acrobat
Reader 3.0. Please note that screens displayed by Acrobat Reader 3.0 are slightly
different.
Use this button to enlarge the
Displays the previous page.
Displays the next page.
viewing screen. Select this button
in the tool bar and click within the
screen.
Returns to the
page you were
previously
viewing.
Click to jump straight to
this page.
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How to Use This Manual
Use this button
to search for a
word.
Displays the table of contents.
Click the heading to jump to the topic.
Click the “ ” symbol to see the headings for each chapter.
Click the “ ” symbol to close the headings.
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Safety Precautions
Safety Precautions
Please read the safety warnings and cautions provided in this manual to ensure that you
use the printer safely. Do not attempt to use the printer in any way not described in this
manual.
Warning
➤ You may cause an electric shock/fire or damage the printer if you ignore
any of these safety precautions.
I Choosing a location
Do not place the printer close to flammable solvents such as alcohol or thinners.
I Power supply
Never attempt to plug in or unplug the printer from the power supply when your hands
are wet.
Regularly unplug the printer, and clean the plug itself and the area aournd the plug to
remove accumulated dust and/or stains with a dry cloth.
Always push the plug all the way into the power outlet.
Never damage, modify, stretch or excessively bend or twist the
power cord. Do not place heavy objects on the power cord.
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Safety Precautions
Never plug the printer into a power socket that is shared with other
equipment (extension lead, double adapter, etc.).
Never use the printer if the power cord is bundled or knotted.
If you detect smoke, unusual smells or strange noises around the printer, immediately
unplug the printer at the power supply and call for service.
I Cleaning the printer
Use a damp cloth to clean the printer. Never use flammable solvents
such as alcohol, benzene or thinners.
If flammable solvents come in contact with electrical components inside the
printer, it could cause a fire or electric shock.
Always unplug the printer from the power outlet before cleaning the printer.
If you do not unplug the printer before cleaning it, you could injure yourself or damage the printer.
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Safety Precautions
I Maintaining the printer
Do not attempt to disassemble or modify the printer. There are no user serviceable parts
inside the printer.
The printer contains high-voltage components. Never attempt any maintenance procedure not described in
this guide.
I Working around the printer
Do not use inflammable sprays near the printer.
This could cause a fire or electric shock if the spray comes into contact with electrical components inside
the printer.
Caution
➤ You may cause injury or damage the printer if you ignore any of these
safety precautions.
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Safety Precautions
I Choosing a location
Do not install the printer in a location that is unstable or subject to excessive vibration.
Do not install the printer in locations that are very humid or dusty, in direct sunlight,
outdoors, or close to a heating source.
To avoid the risk of fire or electric shocks, install the printer in a location with an ambient temperature range
of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).
Do not place the printer on a thick rug or carpet.
Ensure that the area around the power outlet is kept clear at all times
so you can easily unplug the power cord if necessary.
When you to transport the printer, be sure to hold both edges of the printer with your
fingers of both hands securely, or hold the handle of the printer.
If you happen to hold the printer carelessly, you may drop it and then you may be injured.
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Safety Precautions
I Power supply
Never remove the plug by pulling on the cord.
Do not use an extension lead.
If you do not intend to use the printer for a long period of time, unplug the printer.
Never use a power supply voltage other than that supplied in the country of purchase.
The correct power supply voltage and frequency is as follows:
Europe: AC 230V 10%, 50Hz
USA/Canada: AC 120-127V, 60Hz
Australia: AC 240V, 50Hz
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Safety Precautions
I Working around the printer
Never put your hands or fingers in the printer while it is printing.
Do not place metal objects (paper clips, staples, etc.) or containers of flammable
solvents (alcohol, thinners. etc.) on top of the printer.
If any foreign object (metal or liquid) falls into the printer, unplug the power cord and call
for service.
I Regularly unplug the printer, and clean the plug itself and around the plug to
remove accumulated dus.
If you leave the printer connected to the power outlet for a long time in a place subject to
much dust, hummidity or greasy fumes, dust accumulated around the power plug takes
up moisture to cause insufficient insulation, then a fire.
I Print heads and ink tanks
For safety reasons store print heads and ink tanks out of the reach of small children.
If a child ingests any ink, consult a doctor immediately.
Do not shake print heads or ink tanks.
Ink may leak out and stain clothing or the surrounding area.
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Safety Precautions
Never touch the electrical contacts on a print head after printing.
The metal parts may be very hot and could cause burns.
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Printer Parts and Their Functions
Front View
Paper Rest
Paper Guide
RESUME/CANCEL Button
When loading paper,
ensure the left edge
just touches this guide.
To move the paper
guide, pinch the knob
and slide in the
Press to resume printing once an
error has been resolved. The printer
will then initialise ready for printing.
Also, to cancel printing in progress,
press this button.
This printer does not have a Power switch.
Warming up starts as soon as it is plugged
in. Unless unplugged, the printer will remain
ready to print with a very low level of power
consumption.
appropriate direction.
Sheet Feeder
Load paper here.
Paper feeds
automatically, one sheet
at a time.
Front Cover
Open to replace the ink tanks or
remove jammed paper.
Do not open the front cover unnecessarily.
Print head cleaning will start automatically
when the cover is closed and this process
consumes ink.
Paper Output Tray
Front View
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Printer Parts and Their Functions
Rear View
USB Port
Connects the printer to a
computer through a USB interface.
Power cable connector
Connect the supplied cable into
this connector.
Handle
Hold this handle with your fingers of both
hands to move the printer in a short distance.
Be sure to hold this handle with your fingers of both
hands securely. If you happen to hold it carelessly,
you may drop it and then you may be injured.
Rear View
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Printer Parts and Their Functions
Inside the Printer
Paper Thickness Lever
Adjusts the gap between the print head and the surface
of the printing paper.
Cartridge Lock Lever
Cartridge Holder
Locks the BJ Cartridge into the holder.
Once the BJ Cartridge is installed, do not touch
this lever.
Install the BJ Cartridge here.
The BJ Cartridge consists of a
print head and two ink tanks.
Inside the Printer
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Printer Parts and Their Functions
Configuration of the BJ Cartridge
The BJ Cartridge consists of a print head and two ink tanks (expendable supplies) as
shown below. When the printer runs out of ink, replace only the empty ink tank with a new
one.
BCI-24 Colour BCI-24 Black
Print Head
BJ Cartridge
Configuration of the BJ Cartridge
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Printer Driver Functions (Windows)
Printer Driver Functions (Windows)
• Opening the Printer Properties Dialog Box
• Printer Properties Dialog Box Description
• Super Economy Mode
• BJ Status Monitor Functions
• Cancelling a Print Job
• Uninstalling Printer Drivers
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Printer Driver Functions (Windows)
Opening the Printer Properties Dialog Box
The Printer Properties dialog box can be opened from either within an application, or
directly from the Windows Start menu.
I Opening the Printer Properties dialog box from your application program
This method is generally used to specify printer settings just before printing.
The operations may vary slightly depending on your application program. This section
describes only the general procedure for opening the Printer Properties dialog box.
1
In your application, select the command to print a document.
The Print dialog box can usually be opened by selecting Print from the File
menu. Ensure that Canon S200SP is selected in the Name field.
To open the Printer Properties dialog box, select:
• Windows Me/Windows 98 ➔ Properties
• Windows XP/Windows 2000 ➔ Printing Preferences...
The Printer Properties dialog box opens.
Note
➤ Depending on your application program, the command and menu names
may differ, and there may be more steps involved in opening the Printer
Properties dialog box. For further details, see the user’s manual for your
application.
Opening the Printer Properties Dialog Box
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Printer Driver Functions (Windows)
I Opening the Printer Properties dialog box directly from the Start menu
This method is used for maintenance operations such as print head cleaning, or to
specify printer settings common to all application programs.
When the Printer Properties dialog box is opened from the Start menu, additional tabs
appear, including the Details tab. These do not appear when the Printer Properties
dialog box is opened from within an application.
For further information about these additional tabs, refer to your Windows
documentation.
1
Click the Start button, and select:
• Windows Me/Windows 2000/Windows 98 ➔ Printers in Settings
• Windows XP ➔ Control Panel - Printer and Other Hardware - Printers
and Faxes
2
3
Select the Canon S200SP icon.
Open the File menu and select:
• Windows Me/Windows 98 ➔ Properties
• Windows XP/Windows 2000 ➔ Printing Preferences...
The Printer Properties dialog box opens.
Opening the Printer Properties Dialog Box
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Printer Driver Functions (Windows)
Printer Properties Dialog Box Description
• Main Tab
• Page Setup Tab
• Stamp/Background Tab
• Effects Tab
Note
➤ The screens in this section refer to Windows Me/Windows 98 operation.
The equivalent screens for Windows XP/Windows 2000 may look slightly
different.
Printer Properties Dialog Box Description
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Printer Driver Functions (Windows)
Main Tab
(1)
(2)
(6)
(3)
(4)
(5)
(1) Media Type
Ensure this setting matches the type of media loaded in the printer.
(2) Print Quality
Select the print quality you require from among the different options. To select custom
Print quality, select Custom and click the Set... button.
Printer Properties Dialog Box Description
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Printer Driver Functions (Windows)
(3) Colour Adjustment/Color Adjustment
Select the method of colour adjustment. To make detailed colour adjustments, select
Manual, then click the Set... button.
(4) Greyscale Printing/Grayscale Printing
Select to print a greyscale version of a colour document.
(5) Print Advisor...
Click to start the Print Advisor.
The Print Advisor simplifies configuration of the printer driver. By having the user
answer a series of questions, the Printer Advisor automatically configures the printer
driver settings.
(6) Preview Area
Before starting printing, verify that settings such as the lever position are correct.
Note
➤ To see a description of any item in the Printer Properties dialog box, click
the ? mark then click the desired item. To see a description of operating
procedures, click the Help button. If the button does not appear when using
Windows XP/Windows 2000, click the Start button then select Programs -
Canon S200SP - Guide.
Printer Properties Dialog Box Description
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Printer Driver Functions (Windows)
(2) Orientation
Select landscape or portrait printing and ensure it is the same orientation used in the
application.
(3) Printing Type
Select the printing method from among the following.
Normal-size Printing The document is printed according to the original
dimensions. This setting is usually selected by default.
Fit-to-Page Printing The document is automatically resized and printed to fit into
a specified page size.
Scaled Printing
The document is resized when printed. When this is
selected, you can specify the Printer Paper Size and
Scaling.
Page Layout Printing Pages are reduced and printed so that multiple document
pages fit on each printed page.
Booklet Printing
The multiple-page document is printed so that two pages of
the document fit on each printed page.The print order is set
automatically. After the document is printed, you can create
a booklet by folding and saddle-stitching the document.
This enlarges and splits the print image across several
sheets of paper. The printed sheets can then be assembled
to make a large poster.
Poster Printing
Banner Printing
Select this when printing on banner paper.
(4) Duplex Printing
The document is printed on both sides of the paper. After printing one side, turn
theejected page over, and print on the other side.
(5) Reverse order
Prints the document start with the last page.
Printer Properties Dialog Box Description
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Printer Driver Functions (Windows)
(6) Collate
Select to print multiple copies of the document one copy at a time.
(7) Preview Area
Verify the overall layout, stamps, background, etc., to be applied to the print job.
Note
➤ When you are to print a Web page, the entire page may not be printed.
In such a case, select Scaled Printing as Printing Type.
Printer Properties Dialog Box Description
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Printer Driver Functions (Windows)
Stamp/Background Tab
(1)
(2)
(3)
(4)
(5)
(8)
(6)
(7)
(1) Stamp
Select the check box and choose the stamp.
(2) Define Stamp...
This allows you to create new stamps, or modify details of a selected stamp.
Printer Properties Dialog Box Description
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Printer Driver Functions (Windows)
(3) Place stamp over text
When Stamp is selected, you can select this check box. When selected, the stamp is
printed over the print data.
(4) Stamp first page only
When Stamp is selected, you can select this check box. When selected, the stamp is
printed only on the first page.
(5) Background
Select the check box and choose the background image you wish to use.
(6) Select Background...
This allows you to register a new background, or to display details of the background
you have selected.
(7) Background first page only
When Background is selected, you can select this check box. When selected, the
background image is printed only on the first page.
(8) Preview Area
Printer Properties Dialog Box Description
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Printer Driver Functions (Windows)
Effects Tab
(1)
(2)
(3)
(6)
(4)
(5)
(1) Simulate Illustration
This function manipulates colour image data with certain effects. Select the check box
and adjust the brightness of the image with the Contrast slide bar.
Printer Properties Dialog Box Description
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Printer Driver Functions (Windows)
(2) Monochrome Effects
Prints a colour image in a single colour. Select the check box and choose a colour or
use a custom colour using Select Colour/Select Color.
(3) Vivid Photo
Prints a photo or image data in vivid colours.
By enlarging the blue and green colour areas, this function prints the blue sky or green
trees of a photo vividly.
(4) Image Optimizer
Improves the contours and smoothes jaggedness that occur when photographic or
graphic image data is enlarged within an application.
(5) Photo Optimizer PRO
Optimises the colour of images taken from a digital camera or scanner. It is especially
effective for images affected by colour imbalance and over- or under exposure.
When printing several images on one page, optimisation is usually applied to each
image according to its requirements. However, if the image data has been
manipulated using cut and paste, rotation or other such operations, group optimisation
of all images on the one page is recommended. In such cases, select the Apply
Throughout Page check box.
(6) Preview Area
Printer Properties Dialog Box Description
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Printer Driver Functions (Windows)
Profiles Tab
(2)
(3)
(1)
(4)
(6)
(5)
(1) Printing Profiles
This list displays the printing settings currently registered in the Profiles tab.
The Current Settings profile contains the settings currently specified in the Main,
Page Setup, Stamp/Background and Effects tabs. The Default Settings profile
contains the factory default settings.
Printer Properties Dialog Box Description
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Printer Driver Functions (Windows)
(2) Details
Displays all the printer settings selected in Printing Profiles.
(3) Description
Displays a description of the printer settings selected in Printing Profiles.You can
enter the description when saving the printer settings.
(4) Add to Profiles...
Click to save the settings currently specified in the Main, Page Setup, Stamp/
Background and Effects tabs. Select Current Settings in the Printing Profiles list
then click this button. The Add to Profiles... dialog box appears.
(5) Retrieve from Profiles
Click to activate registered printer settings. The contents of the Main, Page Setup,
Stamp/Background and Effects tabs are changed by selecting the printer settings in
Printing Profiles and then clicking this button.
This button is disabled when Current Settings is selected.
(6) Delete
Click to delete unwanted printer settings. Select the unwanted item in the Printing
Profiles list and click the Delete button.
Current Settings and Default Settings cannot be deleted.
Printer Properties Dialog Box Description
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Printer Driver Functions (Windows)
Maintenance Tab
(1)
(2)
(3)
(4)
(5)
(7)
(8)
(6)
(1) Cleaning
Click to start print head cleaning.
(2) Deep Cleaning
Click to start print head deep cleaning.
Use this function only if Cleaning has not improved the print quality.
Printer Properties Dialog Box Description
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Printer Driver Functions (Windows)
(3) Print Head Alignment
Aligns the print head. For details on print head alignment, refer to “Print Head
Alignment” .
(4) Nozzle Check
Prints the nozzle check pattern to ensure the print head nozzles are outputting ink
normally. For details, refer to “Examining the Nozzle Check Pattern”.
(5) Ink Counter Reset
Resets ink counter to an initial value. Click every time you replace an ink tank while
you enable the low ink warning function.
(6) Low Ink Warning Setting
This allows you to enable the low ink warning function.
(7) Custom Settings...
box and click Send to change printer mode.
(8) Start Status Monitor
Click to start the BJ Status Monitor, to check the printer status and the progress of
printing jobs.
Note
➤ In Windows XP/Windows 2000, you may not select any maintenance
function if you invoke this tab from your application. In such a case, open
the Printer Properties dialog box directly from the Start menu
(see page 22).
Printer Properties Dialog Box Description
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Printer Driver Functions (Windows)
Super Economy Mode
When you want to economise on printing cost, use the Super Economy Mode option.
To enable the Super Economy Mode.
1
Open the Printer Properties dialogue box.
Opening the Printer Properties Dialog Box
➡
2
On the Main tab, select Super Economy in Print Quality.
Note
➤ The print quality may diminish slightly because the Super Economy Mode
uses the lowest resolution setting of your printer.
Super Economy Mode
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Printer Driver Functions (Windows)
BJ Status Monitor Functions
The BJ Status Monitor allows you to check the status of the printer.
If an error occurs, the status monitor indicates the nature of the error and suggests an
appropriate solution. When the low ink warning is set to be enabled, the status monitor also
checks the ink tanks and displays a warning message when the ink is low.
I Launching the BJ Status Monitor
The BJ Status Monitor launches automatically when data is sent to the printer. When
launched, the BJ Status Monitor appears as an icon on the Task Bar.
1
Click the Canon BJ Status Monitor (Windows Me/Windows 98) or Canon
S200SP - USB001 (Windows XP/Windows 2000) icon on the Task Bar.
The BJ Status Monitor appears.
BJ Status Monitor Functions
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Printer Driver Functions (Windows)
Note
➤ To open the BJ Status Monitor when the printer is not printing, click the
Maintenance tab in the Printer Properties dialog box and click the Start
Status Monitor button.
BJ Status Monitor Functions
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Printer Driver Functions (Windows)
I When errors occur
The BJ Status Monitor is automatically displayed when an error occurs, e.g. if the printer
runs out of paper or paper jams.
In such cases, take the appropriate action as described in the Printer Status tab.
In Windows Me, Windows 98, click the Guide tab and follow the instructions on screen.
When paper has run out:
Notes
➤ For details on the BJ Status Monitor, select the Help menu and click on the
topic of interest.
➤ In Windows XP/Windows 2000, the Guide tab does not appear on the
screen. Follow the instructions displayed on the Printer Status tab to
correct an error.
BJ Status Monitor Functions
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Printer Driver Functions (Windows)
Cancelling a Print Job
You can cancel a print job that is currently performed by:
• Pressing the RESUME/CANCEL button, or
• Operating the BJ Status Monitor.
I Cancelling a print job with the RESUME/CANCEL button of the printer itself
Press the RESUME/CANCEL button to terminate the print job.
RESUME/CANCEL button
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Printer Driver Functions (Windows)
I Cancelling a print job from the BJ Status Monitor
1
Click the Canon BJ Status Monitor (Windows Me/Windows 98) or Canon
S200SP - USB001 (Windows XP/Windows 2000) icon on the Task Bar.
2
Click Cancel Printing.
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42
Printer Driver Functions (Windows)
Uninstalling Printer Drivers
Use the Uninstaller to delete any unwanted printer drivers. This allows you to delete all the
files associated with the printer driver at the same time.
1
Click the Start button and select Programs, Canon S200SP, Uninstall.
In Windows XP, click the Start button and select All Programs.
2
3
ClickYes when the confirmation message appears.
When all the files have been deleted, click OK.
The deletion of the printer driver is complete.
If a message prompts you to restart your computer, click OK to restart your computer.
Note
➤ In Windows Me or Windows 98, you can also start the Uninstaller by
double-clicking on Uninstall in the Canon S200SP folder on the desktop.
Uninstalling Printer Drivers
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Printer Driver Functions (Macintosh)
Printer Driver Functions (Macintosh)
• Description of Print Settings
• Super Economy Print Mode
• BJ Print Monitor
• Cancelling a Print Job
• Using the Printer with a Network
• Uninstalling Printer Drivers
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Printer Driver Functions (Macintosh)
Description of Print Settings
• Page Setup Dialog Box
• Printer Utility
Dialog Box
• Print Dialog Box
• Detailed Setting
Dialog Box
• Options Dialog Box
• Register Settings
Dialog Box
Description of Print Settings
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Printer Driver Functions (Macintosh)
Page Setup Dialog Box
The Page Setup dialog box contains settings for the printed page, such as the size of the
print media, and resizing the printed image. To open the Page Setup dialog box, select
Page Setup from the File menu in your application program.
(1)
(2)
(5)
(3)
(4)
(8)
(6)
(7)
(1) Paper Size
Select the size of the paper for the print job. To enter the size manually, select
Custom 1 - Custom 3 and click Custom.
(2) Banner Printing
Select this check box when printing on banner paper.
Description of Print Settings
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Printer Driver Functions (Macintosh)
(3) Scale
Specify the scaling percentage to resize the document for printing.
(4) Orientation
Select landscape or portrait printing.
(5) Custom
To specify a custom paper size, click this button to open the Custom dialog box after
selecting Custom 1 to Custom 3 in the Paper Size popup menu.The Custom Dialog
Box allows you to specify the length and width of the paper.
(6) Utilities
Click to open the Printer Utility dialog box for maintenance operations such as print
head cleaning and nozzle check pattern printing, as well as for changing the print
mode.
(7) Save Settings
Saves the settings specified in the Page Setup dialog box.
(8) Preview Area
This image allows you to confirm how the document will print with the selected paper
settings.
Description of Print Settings
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Printer Driver Functions (Macintosh)
Printer Utility Dialog Box
The Printer Utility dialog box is displayed when you click the Utilities button in the Page
Setup dialog box.
(1)
(2)
(1) Select the function you wish to perform.
(2) Display area showing the various maintenance functions, including cleaning and test
pattern printing. Click the icon to start this function. For further details, refer to
“Routine Maintenance”.
Printing the Nozzle Check Pattern
➡
Description of Print Settings
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Print Head Cleaning
➡
➡
➡
➡
➡
Print Head Deep Cleaning
Enabling Low Ink Warning
Print Head Alignment
Setting Ink Drying Wait Time
Description of Print Settings
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Printer Driver Functions (Macintosh)
Print Dialog Box
The Print dialog box specifies the media type and print settings to be used for your print
job. To open the Print dialog box, select Print from the File menu in your application
program.
(3)
(4)
(1)
(5)
(6)
(2)
(1) Media Type
Ensure this setting matches the type of paper media loaded in the printer.
(2) Greyscale Printing/Grayscale Printing
Select to print a greyscale version of a colour document.
(3) Print Mode
Select the icon that most closely resembles your document and required print results.
Description of Print Settings
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Printer Driver Functions (Macintosh)
(4) Details...
Allows you to manually set the print quality and colour settings in the Detailed Setting
Dialog Box.
(5) Options...
Specify the output destination, print order and page layout for the document you are
printing.
(6) Apply...
Allows you to register print settings or to implement a previously registered print
setting.
Description of Print Settings
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Printer Driver Functions (Macintosh)
Detailed Setting Dialog Box
To open the Detailed Setting dialog box, select Manual
then click Details....
in the Print dialog box and
(2)
(3)
(1)
I Quality panel
(1) Panel display icons
Click these icons to switch between panels in the Detailed Setting dialog box.
Description of Print Settings
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Printer Driver Functions (Macintosh)
(2) Print Quality
Move the slide bar to adjust the balance between print quality and speed. Moving the
bar to the right enhances print quality, and moving it to the left increases printing
speed.
(3) Halftoning
Select either Dither or Diffusion ink dot configurations.
Description of Print Settings
53
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Printer Driver Functions (Macintosh)
I Special Effects Panel
To display the Special Effects panel, click the Special effects display icon.
(1)
(2)
(5)
(3)
(4)
(1) Simulate illustration
This function manipulates colour image with certain effects. Select the check box and
adjust the brightness of the image with the Contrast slide bar.
Description of Print Settings
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Printer Driver Functions (Macintosh)
(2) Monochrome effects
Prints a colour image in a single colour. Select the check box and choose a colour or
use a custom colour using Select Colour/Select Color.
(3) Vivid Photo
Prints a photo or image data in vivid colour.
Note that this effect is disabled when you select ColorSync as Colour Correction/
Color Correction on the Colour Panel/Color Panel.
(4) Photo Optimizer PRO
Optimises the colour of images taken from a digital camera or scanner. It is especially
effective for images affected by colour imbalance and over- or under exposure.
When printing several images on one printing page, optimisation is usually applied to
each image according to its requirements. However, if the image data has been
manipulated using cut and paste, rotation or other such operations, group optimisation
of all images on the page is recommended. In such cases, select the Apply
Throughout Page check box.
(5) Preview Area
Description of Print Settings
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Printer Driver Functions (Macintosh)
I Colour/Color Panel
To display the Colour/Color panel, click the Colour/Color display icon.
(1)
(2)
(3)
(4)
(5)
(6)
(1) Colour Correction/Color Correction
Select a colour correction method: BJ Standard, ColorSync or None. BJ Standard
is usually the optimum colour correction method for printing with a BJ printer. When
ColorSync is selected, you should also specify the Print Type and Printer Profile
settings.
Description of Print Settings
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Printer Driver Functions (Macintosh)
(2) Print Type
For printing that emphasises intermediate colours, select Photo. For printing that
emphasises the brightness of primary colours, select Graphics. For documents that
contain large amounts of a basic colour, select Spot Colour/Spot Color.
(3) Printer Profile
Select optimised colour characteristics (a profile) for the media type and other factors.
(4) Gamma Correction
This function adjusts the colour contrast (not including pure black and white).To adjust
the contrast, select the check box and move the slide bar. Moving the bar to the right
darkens the entire image while increasing contrast in the lighter areas and decreasing
contrast in the darker areas.
(5) Colour Balance/Color Balance
Move the bar for each colour to adjust the balance of colour intensity. Moving the bar
to the right intensifies the colour.
(6) Intensity
Move the slide bar to adjust the print density. Moving the bar to the right increases the
density.
Description of Print Settings
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Printer Driver Functions (Macintosh)
Options Dialog Box
To open the Options dialog box, click the Options... button in the Print dialog box.
(1)
(7)
(2)
(3)
(4)
(5)
(6)
(1) Page Layout
Use this function to print more than one page on a single sheet of paper.Typically, this
setting is set to display 1 Page/Sheet Printing. If another option is selected, Page
Order and Border can be specified.
Description of Print Settings
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Printer Driver Functions (Macintosh)
2 Page/Sheet Printing/4 Page/Sheet Printing
Pages are reduced and printed so that two or four pages fit on each printed page.
You can also select page order and whether to place a border around each page.
Poster (Divided into 4) / (Divided into 9) / (Divided into 16)
These enlarge and split the print image across several sheets of paper. The printer
sheets can then be assembled to make a large poster.You can also select Cut/
Paste lines and Cut/Paste string.To print only the certain pages, click the specific
pages on the preview area.
(2) Two-sided Printing
Prints data on both sides of a sheet of paper. Note that when the printer finishes
printing data on the front side of paper, it pauses and displays the message. Follow
this message to reverse the printed paper, and load it in the printer.
When you select this function, specify which side is to be stapled, longer side or
shorter side of a sheet of paper with Stapling Side, and the margin for stapling with
Margin for stapling also. When you are to staple the longer side of paper, be sure to
place a sheet of paper lengthwise, and check Long-side stapling. When you are to
staple the shorter side, place paper widthwise, and check Short-side stapling.
(3) Fit-to-page Printing
Executes the scaled printing automatically. When selected, you can specify the
Printer Paper Size
Fits the document paper size set in the application to the paper size loaded in the
printer.
(4) Destination
Select the print output destination. Printer is the usual selection.
To check the layout or other image elements before printing, select Preview. To save
the document as a PICT file, select PICT File.
Description of Print Settings
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Printer Driver Functions (Macintosh)
(5) Print in reverse order
Prints the document starting with the last page.
(6) Print collated pages
Prints multiple copies of the document one copy at a time.
(7) Preview Area
Description of Print Settings
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Printer Driver Functions (Macintosh)
Register Settings Dialog Box
To open the Register Settings dialog box, click the Apply... button in the Print dialog box.
(2)
(3)
(1)
(4)
(5)
(1) Settings
Displays a list of the registered print settings.
(2) Import
Imports a set of print settings. To use the settings, select the desired settings in the
Settings list and click the Import button.
(3) Apply
Saves the settings currently specified in the Print dialog box. After clicking the button,
enter the name under which the settings are to be saved.
(4) Remove
Deletes unwanted print settings. To delete unwanted settings, select the settings in
Settings and click the Remove button.
(5) Defaults
Restores the print settings selected in Settings to defaults. A check mark appears
next to the selected print settings.
Description of Print Settings
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Printer Driver Functions (Macintosh)
Super Economy Print Mode
Selecting
(Text) in Print Mode automatically sets the print quality at [Super Economy].
This mode is designed to minimise printing cost, and is recommended for draft printing, but
also significantly diminishes print quality. If you want to improve the quality, select the
(Manual) print mode to change the print quality into [Normal (Fast)].
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62
Printer Driver Functions (Macintosh)
BJ Print Monitor
The BJ Print Monitor allows you to check the progress of print jobs.
You can launch the BJ Print Monitor if background printing is enabled in the Chooser utility.
I Opening the BJ Print Monitor
1
2
Select Chooser from the Apple Menu.
Set Backgrounding to On.
3
After starting a print job, select BJ Print Monitor in the Application Menu.
The BJ Print Monitor launches.
BJ Print Monitor
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Printer Driver Functions (Macintosh)
I BJ Print Monitor Functions
... Click to pause printing of the specified document.
... Click to resume printing.
... Click to cancel printing of the specified document.
Shows the progress of the current print job.
Displays information about the documents queued for printing.
The BJ Print Monitor allows you to change the print order of documents queued for printing.
To change the print order, place the mouse pointer over the name of the document, hold the
mouse button down while dragging the document name to the new position, then release.
When the print order change includes the current job, it stops and the new job immediately
starts instead.
BJ Print Monitor
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Printer Driver Functions (Macintosh)
Cancelling a Print Job
I Cancelling a print job with the RESUME/CANCEL button of the printer itself
Press the RESUME/CANCEL button to terminate the print job.
RESUME/CANCEL button
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65
Printer Driver Functions (Macintosh)
I Cancelling a print job from the BJ status monitor
When the BJ Print Monitor is running, you can use it to cancel or suspend the current
print job.
1
2
Select BJ Print Monitor in the Application Menu.
Click the name of the print job you wish to cancel, then click
.
The document selected in the Print Monitor is deleted from the print list and
the print job is cancelled.
Note
➤ To suspend printing, click the name of the document being printed then
click . To resume printing, click
.
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66
Printer Driver Functions (Macintosh)
Using the Printer with a Network
The printer can be used with an Ethernet network environment. Follow the steps described
below to connect the printer to the network.
I Before Setting up the Printer
Install the printer driver on each network computer that will use the printer.
For information on installation, refer to the Quick Start Guide.
I Printer Setup
To use the printer on a network, first set up the print server, then set up each client
machine.
• Print server setup procedure
1
2
3
Select Chooser in the Apple Menu.
Select Active in AppleTalk.
Select the S200SP icon, then select the printer name in Connected to:.
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67
Printer Driver Functions (Macintosh)
4
5
Click Share.
Confirm that S200SP server is selected in Enter new print server name:
then click Send.
6
7
Confirm that the new print server name has been added to Current print
servers then click Close.
Click the close box to close the Chooser.
• Client setup procedure
1
2
3
Select Chooser in the Apple Menu.
Select Active in AppleTalk.
Select the S200SP (Server) icon, then select the printer server in
Connected to:.
4
Click the close box to close the Chooser.
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68
Printer Driver Functions (Macintosh)
I Checking Print Status
• Checking print status from the print server
To check the status of a print job from the print server, start the BJ Print Monitor.
Select BJ Print Monitor in the Application Menu.
To close the BJ Print Monitor, select Close Status Window in the File menu.
• Checking print status from a client
To check the status of a print job from a client, start the BJ Status Monitor. Click the BJ
Status Monitor icon in the BJ Extras folder.
To close the BJ Status Monitor, select Quit in the File menu.
• The BJ Print Monitor and BJ Status Monitor
The BJ Print Monitor and the BJ Status Monitor both display a list of information
concerning documents queued for printing. This information includes the document
name, number of pages, number of copies and the time when the print job was
accepted. The total number of queued documents is also displayed.
The BJ Print Monitor allows you to change the print order of the queued documents.
BJ Print Monitor Functions
➡
➡
BJ Status Monitor Functions
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69
Printer Driver Functions (Macintosh)
I BJ Status Monitor Functions
....Click to pause printing of the specified document.
....Click to resume printing.
....Click to cancel printing of the specified document.
Note
➤ • You can determine the owner of a computer by selecting the File Sharing
control panel and checking the Owner Name item.
• If you are using two or more printer servers, you can switch between the
BJ Status Monitor displays. Select Print Server in the File menu, then
select the desired print server and click OK.
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70
Printer Driver Functions (Macintosh)
Uninstalling Printer Drivers
When a printer driver is no longer needed, use the Installer to delete, all the program files
associated with it at the same time.
Before proceeding, ensure you save any unsaved files in any currently running applications.
1
2
3
4
5
Load the Setup Software & User's Guide CD-ROM.
Double-click the Printer Driver folder.
Double-click the Installer icon.
When the Software License Agreement is displayed, click Accept.
Select Uninstall from the popup menu and then click Uninstall.
Note
➤ If a warning message appears indicating that other applications are
running:
• Click Cancel and save the document(s) if there are any unsaved
documents open in the other applications.
• Click Continue to continue the uninstall operation.
6
After the uninstall is complete, a message appears prompting you to restart
your computer. Click Restart.
Uninstalling Printer Drivers
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Routine Maintenance
Routine Maintenance
• When to Replace Ink Tank and Maintain Print Head
• Replacing an Ink Tank
• Printing the Nozzle Check Pattern
• Print Head Cleaning
• Print Head Deep Cleaning
• Print Head Alignment
• Enabling Low Ink Warning
• Setting Ink Drying Wait Time
• Transporting the Printer
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Routine Maintenance
When to Replace Ink Tank and Maintain Print Head
When printing becomes faint or colours are incorrect, see if the print head nozzles are
clogged and clean them first. Follow the procedures below and replace an ink tank if
necessary.
Printing the Nozzle Check Pattern
➡
If the print quality is poor
Print Head Cleaning
➡
If the problem remains
Print Head Deep Cleaning
➡
Still the problem remains
Replacing an Ink Tank
➡
If print head cleaning and ink tank replacement do not resolve the problem, the print head
may be worn out. Contact a Canon service representative.
Note
➤ You will be alerted if you enable a low ink warning.
Enabling Low Ink Warning
➡
When to Replace Ink Tank and Maintain Print Head
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Routine Maintenance
Replacing an Ink Tank
When replacing an ink tank, check the model number very carefully.The printer will not print
properly if the wrong ink tank is used, or installed in the incorrect position.
• Black:
BCI-24 Black
• Colour: BCI-24 Color
Note
➤ Damage caused by using a refilled cartridge is not covered by the Canon
warranty. Canon recommends using only original Canon ink tanks to
ensure the best quality.
1
Ensure that the printer is on, and then open the front cover.
The cartridge holder moves to the centre.
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74
Routine Maintenance
2
Remove the empty ink tank.
Pull the tab on the ink tank towards you to release.
colour
black
Then lift it from its slot.
Do not touch the lock lever; remove only the ink tank.
Important
➤ • Handle ink tanks carefully to avoid staining clothing or the surrounding
area.
• Discard empty ink tanks according to the local laws and regulations
regarding disposal of consumables.
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75
Routine Maintenance
3
Unpack a new ink tank and remove the orange protective cap.
protective cap
Important
➤ • Do not re-attach the protective cap once you have removed it.
• Once you have removed the protective cap, do not touch the open ink
port.
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76
Routine Maintenance
4
Insert the ink tank into a slot.
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77
Routine Maintenance
5
Press on the tab until the ink tank snaps firmly into place.
6
Close the front cover.
The cartridge holder moves to the right. The ink tank installation process is
now complete.
Note
➤ • To maintain optimal print quality, use an ink tank within six months of first
use.
• Once an ink tank has been used, do not remove it from the printer and
leave it out in the open. This will cause the ink tank to dry out and the
printer may not function properly if it is reinstalled.
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78
Routine Maintenance
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects normally from the print
head nozzles, and to verify print head alignment. Use this function when printed results are
blurred or the colour is incorrect.
Nozzle check pattern printing can be executed from the Windows and Macintosh printer
drivers, or from the printer itself.
I Printing the Nozzle Check Pattern from the Printer Drivers
Windows
1
2
With the printer on, load a sheet of A4 or Letter paper in the printer.
Open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
➡
3
4
Click the Maintenance tab and then click the Nozzle Check icon.
When the confirmation message is displayed, click OK.
Examining the Nozzle Check Pattern
➡
Printing the Nozzle Check Pattern
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Routine Maintenance
Macintosh
1
With the printer on, load a sheet of A4 or Letter paper in the printer.
2
Open the Page Setup dialog box.
The Page Setup dialog box can be normally opened by selecting Page
Setup... in the File menu.
3
4
Click the Utilities button to open the Printer Utilities dialog box.
Select Test Print from the pull-down menu, and then click the Nozzle
Check icon.
5
When the confirmation message is displayed, click OK.
Examining the Nozzle Check Pattern
➡
Printing the Nozzle Check Pattern
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Routine Maintenance
I Printing the Nozzle Check Pattern through the Printer
1
2
With the printer on, load a sheet of A4 or Letter paper in the printer.
Press the RESUME/CANCEL button twice quickly.
Examining the Nozzle Check Pattern
➡
Printing the Nozzle Check Pattern
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Routine Maintenance
I Examining the Nozzle Check Pattern
The nozzle check pattern should appear as follows when ink is discharged properly.
Examine the nozzle check pattern output by the printer.
Lines missing here indicate
the print head requires
cleaning.
Unevenness in these patterns
indicates the print head requires
alignment.
Printing the Nozzle Check Pattern
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Routine Maintenance
Print Head Cleaning
Clean the print head if you suspect that the nozzles might be clogged.
Note
➤ Cleaning the head consumes ink, so perform head cleaning only when
necessary.
Windows
1
Ensure that the printer is on.
2
Open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
➡
3
4
Click the Maintenance tab and then click the Cleaning icon.
When a confirmation message is displayed, click OK.
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83
Routine Maintenance
Macintosh
1
Ensure the printer is on.
2
Open the Page Setup dialog box.
The Page Setup dialog box can normally be opened by selecting Page
Setup... in the File menu.
3
4
Click the Utilities button to open the Printer Utility dialog box.
Select Cleaning from the pull-down menu, and then click the Cleaning
icon.
When a confirmation message is displayed, click OK.
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84
Routine Maintenance
Print Head Deep Cleaning
If print quality does not improve by standard print head cleaning, try deep cleaning, which is
a more powerful process. Perform print head deep cleaning from the printer driver.
Note
➤ Print head deep cleaning consumes more ink than standard print head
cleaning, so perform this procedure only when necessary.
Windows
1
Ensure the printer is on.
2
Open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
➡
3
4
Click the Maintenance tab and then click the Deep Cleaning icon.
When the confirmation message is displayed, click OK.
Print Head Deep Cleaning
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Routine Maintenance
Macintosh
1
Ensure the printer is on.
2
Open the Page Setup dialog box.
The Page Setup dialog box can normally be opened by selecting Page
Setup... in the File menu.
3
4
Click the Utilities button to open the Printer Utility dialog box.
Select Cleaning from the pull-down menu, and then click the Deep
Cleaning icon.
5
Click OK.
After print head deep cleaning finishes, print the nozzle check pattern to verify that the head
is clean. If not, perform print head deep cleaning once more. If the head is still not clean
after the second deep cleaning, the print head may be worn out, even if ink remains in the
ink tanks. In this event, contact a Canon service representative.
Printing the Nozzle Check Pattern
➡
Print Head Deep Cleaning
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Routine Maintenance
Print Head Alignment
If the print head is not located at the regulated position, printed ruled lines could be
misaligned. In such a case, adjust the print head position.
I Aligning the Print Head
Windows
1
2
With the printer on, load a sheet of A4 or Letter paper in the printer.
Open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
➡
3
4
Click the Maintenance tab and then click the Print Head Alignment icon.
When the confirmation message is displayed, click OK.
Examining the Print Head Alignment Pattern
➡
Print Head Alignment
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Routine Maintenance
Macintosh
1
With the printer on, load a sheet of A4 or Letter paper in the printer.
2
Open the Page Setup dialog box.
The Page Setup dialog box can be normally opened by selecting Page
Setup... in the File menu.
3
4
Click the Utilities button to open the Printer Utilities dialog box.
Select Test Print from the pull-down menu, and the click the Print Head
Alignment icon.
5
When the confirmation message is displayed, click OK.
Examining the Print Head Alignment Pattern
➡
Print Head Alignment
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Routine Maintenance
2
In the same way, one by one, select the most even patterns printed with the
least irregularities from each of Columns B to E, enter their numbers, and
click OK.
If it is difficult to pick the best pattern on Column E, pick the setting that
produces the least noticeable vertical white stripes.
Less noticeable
white stripes
More noticeable
white stripes
3
Click OK.
This completes the printer setup. The printer is now ready to use.
Print Head Alignment
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Routine Maintenance
Macintosh
1
Look at the print-out. From the patterns in Column A, select the most even,
least irregular pattern and enter the number.
Print Head Alignment
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Routine Maintenance
2
In the same way, one by one, select the most even patterns printed with the
least irregularities from each of Columns B to E, enter their numbers and
click Send.
If it is difficult to pick the best pattern on Column E, pick the setting that
produces the least noticeable vertical white stripes.
Less noticeable
white stripes
More noticeable
white stripes
3
4
Click Close.
Click OK.
This completes the printer setup. The printer is now ready to use.
Print Head Alignment
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Routine Maintenance
The low ink warning can be enabled/disabled from the printer driver. This notifies you of low
ink levels during printing.
I How Low Ink Warning Works
Enable a low ink warning when installing a new ink tank.
Reset the ink counter of the ink tank installed.
When ink becomes low...
The low ink warning alerts.
When you install a new ink tank...
When you reset the ink counter, it will assume the ink tank is full regardless how much ink is
actually remains. The reset is the only way to match the counter value with an actual ink
volume. Therefore only enable the low ink warning and reset the ink counter when installing
a new ink tank.
How to Display Low Ink Warning Correctly
➡
Enabling Low Ink Warning
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Routine Maintenance
Note
➤ When the background printing is enabled, the low ink warning is displayed
BJ Print Monitor
➡
I How to Display Low Ink Warning Correctly
• Reset the ink counter every time you install a new ink tank
The ink counter cannot work correctly unless you synchronise it with the actual ink
level. The ink counter can only be adjusted when it is reset at the time a new ink tank
is installed.
• Do not reset the ink counter of an ink tank in use.
Synchronisation of the counter and the actual ink level will not work properly.
Note
➤ • Although ink counters for black and colour ink tanks work independently
from each other, both start simultaneously when you enable the low ink
warning. So if you did not reset the counter when you installed the
current ink tanks, the low ink warning may not function correctly, until the
next time you replace the ink tanks. Also, ensure you treat both counters
separately.
• Refer to 'Low Ink Warning Displays Ink Tank with '?'' as it is in the case.
Enabling Low Ink Warning
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Routine Maintenance
I Setting Low Ink Warning
Note
➤ Reset the ink counter every time installing a new ink tank when the low ink
warning is enabled. Otherwise the ink levels will not be displayed
accurately.
• Enabling Low Ink Warning
Windows
1
Ensure the printer is on and open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
➡
2
3
On the Maintenance tab, click Low Ink Warning Setting icon.
Select Display low ink warning and click Send.
Macintosh
1
2
Ensure the printer is on and open the Page Setup dialog box.
The Page Setup dialog box can normally be opened by selecting Page
Setup... in the File menu.
Click the Utilities icon to open the Printer Utility dialog box.
Enabling Low Ink Warning
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Routine Maintenance
3
4
Select Low Ink Warning from the pull-down menu and click the
Remaining ink level setting icon.
Select Display low ink warning and click Send.
• Resetting Ink Counter
Note
➤ Do not reset an ink counter of an ink tank already in use.
Windows
1
Ensure the printer is on and open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
➡
2
3
On the Maintenance tab, click the Ink Counter Reset icon.
Select the ink tank you have just installed and click Execute.
Macintosh
1
Ensure the printer is on and open the Page Setup dialog box.
The Page Setup dialog box can normally be opened by selecting Page
Setup... in the File menu.
2
Click the Utilities button to open the Printer Utility dialog box.
Enabling Low Ink Warning
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Routine Maintenance
3
4
Select Remaining ink level setting from the pull-down menu and click Ink
Counter Reset.
Select the ink tank you have just installed and click Execute.
Enabling Low Ink Warning
98
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Routine Maintenance
Setting Ink Drying Wait Time
When you set the ink dry-up time level, you can specify the printer which printing
characteristic is preferred; printing speed or quality.
I How to Set the Ink Drying Wait Time
Windows
1
Ensure the printer is on and open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
➡
2
3
Click the Maintenance tab, click the Custom Settings button.
Click and draw the Ink Drying Wait Time slider to set the ink dry-up time
level.
4
Click the Send button to send this setting to the printer.
The message box appears on the screen. Click OK.
Setting Ink Drying Wait Time
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Routine Maintenance
Macintosh
1
Ensure the printer is on and open the Page Setup dialog box.
The Page Setup dialog box can normally be opened by selecting Page
Setup... in the File menu.
2
3
Click the Utilities button to open the Printer Utilities dialog box.
Select Custom Setting from the pull-down menu, and then click the Ink
Dry setting icon.
4
Click and draw and the scroll bar to specify the desired time level: 1, 2 or 3.
The leftmost level (1) indicates that the printer waits for the shortest time
until ink dries up, while the rightmost level (3) indicates that it waits for the
longest time.
Setting Ink Drying Wait Time
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Routine Maintenance
Transporting the Printer
Pack the printer carefully in its original packing materials.
If you do not have the original packing materials, pack the printer carefully and thoroughly in
protective material inside of a sturdy box.
1
Unplug the printer.
Transporting the Printer
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Routine Maintenance
2
3
Remove the paper rest and the paper output tray.
Disconnect the printer cable from the computer and from the printer, and
then disconnect the power cord from the printer.
Transporting the Printer
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Routine Maintenance
4
Secure the printer with adhesive tape as shown, and then pack it in a
plastic bag.
Transporting the Printer
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Routine Maintenance
5
Attach protective material to both sides of the printer when packing the
printer.
Clearly label the box as “Fragile”, if using a transport company.
Transporting the Printer
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Printing Media
Printing Media
• Compatible Media Types
• Envelopes
• High Resolution Paper HR-101N
• Glossy Photo Paper GP-301N/GP-301
• High Gloss Photo Film HG-201
• Glossy Photo Cards FM-101
• Photo Paper Pro PR-101
• Photo Paper Pro PC-101S
• Transparencies CF-102
• T-Shirt Transfers TR-201
• Banner Paper
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Printing Media
Compatible Media Types
You can use the following types of paper and other media.
I Size
• Standard paper: From A5 size (148.0 x 210.0 mm / 5.83 x 8.27 in) to legal size
(215.9 x 355.6 mm / 8.5 x 14.0 in)
• Non-standard paper: From 100.0 x 100.0 mm to 241.3 x 584.2 mm
(From 3.94 x 3.94 in to 9.5 x 23.0 in)
• Others: Envelopes (European DL and US Com. #10)
Important
➤ Do not use the following types of paper. Using such paper will not only
produce unsatisfactory results, but can also cause the printer to jam or
malfunction.
• Folded, curled or wrinkled paper
• Wet paper
• Paper that is too thin (less than 64 g/m / 17 lb)
2
2
• Paper that is too thick (more than 105 g/m / 28 lb)
• Picture postcards
• Postcards with an affixed photo or sticker
• Envelopes with a double flap
• Sealed envelopes
• Envelopes with an embossed or treated surface
• Paper with holes (such as loose-leaf paper)
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106
Printing Media
I Weight
2
64 to 105 g/m (17 to 28 lb)
Do not use paper heavier than this, as it could jam in the printer.
I Types
The following types of media can be used.
For more information about the media and the printing methods, refer to the specific
sections.
Plain paper: Refer to the Quick Start Guide.
Envelopes
➡
High Resolution Paper HR-101N
➡
Glossy Photo Paper GP-301N/GP-301
➡
High Gloss Photo Film HG-201
➡
Glossy Photo Cards FM-101
➡
Photo Paper Pro PR-101
➡
Photo Paper Pro PC-101S
➡
Transparencies CF-102
➡
T-Shirt Transfers TR-201
➡
Banner Paper
➡
Compatible Media Types
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Printing Media
Envelopes
Use either European DL or US Com. #10 size envelopes.
I Preparation for Printing
1
2
Press down on all four corners and edges of the envelopes to flatten them
as shown below.
If the envelopes are curled, hold the opposite corners and gently bend
them in the opposite direction.
Ensure that the flap of the envelope is perfectly straight.
Envelopes
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Printing Media
3
If the leading edge of an envelope is puffed up or curled, use a pen to press
the envelope flat and sharpen the crease.
Press the envelope completely flat,
working from the middle to the edge.
* The above illustrations show a side view of the leading edge of the
envelope.
The envelopes may jam in the printer if they are not completely flat and the
edges are not aligned.
Ensure that no curl or puff exceeds 3 mm (0.1 in).
I Unsuitable Envelopes
• Envelopes with an embossed or treated surface
• Envelopes with a double flap or pressure seals
Envelopes
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Printing Media
I Loading
• Place envelopes lengthwise with the flap to the left and the address side facing
upwards.
• Set the paper thickness lever to the right.
• Up to 5 envelopes can be loaded at once.
Paper guide
Paper thickness lever
Envelopes
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Printing Media
I Printer Driver Settings
• Media Type: Envelope
• Page Size:
Select either DL Env. or #10 Env. according to the envelope size you
are using
• Orientation: Portrait
I Handling of Printed Output
Remove each envelope as it is printed.
I Printable Area
Printing Area
➡
Envelopes
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Printing Media
High Resolution Paper HR-101N
This type of paper provides better colour reproduction than plain paper. It is suitable for
printing business documents that feature graphics, and for photographs.
I Loading
• Load the paper with the whiter side facing up.
• Set the paper thickness lever to the left.
• Do not load paper higher than the limit mark. A maximum of 40 sheets can be loaded.
Paper thickness lever
Print side (Whiter side)
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112
Printing Media
I Printer Driver Settings
• Media Type: High Resolution Paper
• Page Size:
Ensure the setting matches the size set in the application.
I Handling of Printed Output
Do not stack more than 20 sheets in the paper output tray. If the output paper is curled, it
may prevent the next sheet being ejected. In this case, or if the ink takes a long time to
dry, remove each sheet as soon as it is printed.
I Printable Area
Printing Area
➡
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113
Printing Media
Glossy Photo Paper GP-301N/GP-301
This media is still thicker than High Resolution Paper with a glossy printing surface to
produce print-outs close to photograph quality.
I Loading
• Load the paper with the whiter side facing up.
• Set the paper thickness lever to the left.
• Load only one sheet at a time.
Paper thickness lever
Print side (Whiter side)
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114
Printing Media
Note
➤ When printing on Glossy Photo Paper GP-301, do not use any loading
support sheet.
I Printer Driver Settings
• Media Type: Glossy Photo Paper
• Page Size:
Ensure the setting matches the size set in the application.
I Handling of Printed Output
• Remove each sheet as soon as it is printed.
• Do not touch the printed surface until the ink dries (approx. two minutes).
I Printable Area
Printing Area
➡
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115
Printing Media
High Gloss Photo Film HG-201
This film has an extremely glossy surface, ideal for printing photographs with outstanding
results.
I Loading
• Load only one sheet at a time.
• Load the film with the cut corner at the upper right.
• If the film is curled, flatten it by curling in the opposite direction.
• Set the paper thickness lever to the left.
Paper thickness lever
Cut corner
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116
Printing Media
I Printer Driver Settings
• Media Type: High Gloss Photo Film
• Page Size:
Ensure the setting matches the size set in the application.
I Handling of Printed Output
• Remove each sheet as soon as it is printed.
• Do not touch the printed surface until the ink dries.
I Printable Area
Printing Area
➡
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117
Printing Media
Glossy Photo Cards FM-101
Made of the same material as Glossy Photo Paper GP-301, this photo-size paper is
intended for printing images that cover the entire surface of the card, without a white border.
To take full advantage of FM-101, make the images slightly larger than the area indicated
by the perforations.
I Loading
• Load the paper with the glossy side facing up.
• Set the paper thickness lever to the left.
• Load only one sheet at a time.
• Do not use the loading support sheet provided with the package.
Paper thickness lever
Print side (Glossy side)
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118
Printing Media
I Printer Driver Settings
• Media Type: Glossy Photo Paper
• Page Size:
Select custom size and enter 119.6 x 215.9 mm (4.7 x 8.5 in).
I Applications Settings
Enter 109.6 x 160.4 mm (4.31 x 6.31 in) in Image Size.
For details on how to specify the image size, refer to the applications user manual.
You may not be able to specify the size of the image correctly in some applications.
I Handling of Printed Output
• Remove each card as soon as it is printed.
• Do not touch the printed surface until the ink dries (approx. two minutes).
I Printable Area
Printing Area
➡
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119
Printing Media
Photo Paper Pro PR-101
This is thick paper with a treated surface that enhances gloss and provides superior colour
reproduction. It is ideal for printing high quality photographs.
I Loading
• Load only one sheet at a time.
• Load the paper with the glossier side facing up.
• Set the paper thickness lever to the left.
Paper thickness lever
Print side (Glossier side)
Photo Paper Pro PR-101
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Printing Media
I Printer Driver Settings
• MediaType: Photo Paper Pro
• Page Size:
Ensure the setting matches the size set in the application.
I Handling of Printed Output
• Remove each sheet as soon as it is printed.
• Do not touch the printed surface until the ink dries (approx. 30 minutes).
Colours in dark images may appear indistinct at first, but become clearer after about 30 minutes.
• Images may smudge if you place them in an album before the ink is completely dry. It is
recommended that you allow the ink to dry for 24 hours.
• Do not attempt to dry the ink with a hair dryer or by exposing printed sheets to direct sunlight.
I Storing Printed Output
• Do not store or display printouts in hot, damp or humid conditions.
Never expose them to heat or direct sunlight.
• Store printouts in photo albums, photo frames or presentation binders to protect them
from direct exposure to air or sunlight.
• Do not mount printouts in an adhesive-type album, as you may not be able to remove them.
• Be aware that some types of clear plastic folders and albums may cause the edges of
the paper to turn yellow.
I Printable Area
Printing Area
➡
Photo Paper Pro PR-101
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Printing Media
Photo Paper Pro PC-101S
Made of the same material as Photo Paper Pro PR-101, this photo-size paper is intended
for printing images that cover the entire surface of the card, without a white border. To take
full advantage of PC-101S, make the images slightly larger than the area indicated by the
perforations. This paper is ideal for printing high quality photographs.
I Loading
• Load the paper with the glossy side facing up.
• Set the paper thickness lever to the left.
• Load only one sheet at a time.
Paper thickness lever
Print side (Glossy side)
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122
Printing Media
I Printer Driver Settings
• Media Type: Photo Paper Pro
• Page Size:
I Applications Settings
Enter 109.6 x 160.4mm (4.31 x 6.31 in) in Image Size.
For details on how to specify the image size, refer to the application’s user manual.You
may not be able to specify the size of the image correctly in some applications.
I Handling of Printed Output
Follow the instructions described in “Photo Paper Pro PR-101”.
I Printable Area
Printing Area
➡
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123
Printing Media
Transparencies CF-102
This film is ideal for printing presentation material for use with overhead projectors.
I Loading
• Place one sheet of plain A4 or Letter paper under the transparencies in the sheet
feeder.
• Set the paper thickness lever to the left.
• A maximum of 20 sheets can be loaded at once.
Paper thickness lever
Plain paper
Transparencies
Transparencies CF-102
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Printing Media
• Although you can print on either side of CF-102, best results can be obtained by
printing on the side toward which it curls when held by the edge.
Print side
I Printer Driver Settings
• Media Type: Transparency
• Page Size:
Ensure the setting matches the size set in the application.
I Handling of Printed Output
• Remove each transparency as soon as it is printed.
• Do not touch the printed surface until the ink dries (approx. 15 minutes).
I Printable Area
Printing Area
➡
Transparencies CF-102
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Printing Media
T-Shirt Transfers TR-201
This paper is used to produce iron-on transfers. The image is printed backwards when
Media Type is set to T-Shirt Transfer in the printer driver.
Note
➤ For the customers in the United States, refer to the Quick Start Guide for
instructions on using TR-101 T-shirt transfers.
I Loading
• Load only one sheet at a time.
• If the T-shirt transfer is curled, flatten it by curling it in the opposite direction.
• Load the paper with the side that does not have green lines facing up.
• Set the paper thickness lever to the right.
Paper thickness lever
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126
Printing Media
I Printer Driver Settings
• Media Type: T-Shirt Transfer
• Page Size:
Ensure the setting matches the size set in the application.
I Handling of Printed Output
• Remove each T-shirt transfer as soon as it is printed.
• The T-shirt transfer should be used as soon as possible. Refer to the supplied
instructions for details on how to use the paper.
I Printable Area
Printing Area
➡
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127
Printing Media
Banner Paper
This is long paper that consists of consecutive sheets of A4 or Letter size paper, ideal for
printing long posters or banners (up to six sheets long).
I Preparation for Pinting
• When tearing the banner paper, tear off one more sheet than you actually need to print.
• The maximum length for one print job is six sheets, so if you will be printing on six
sheets, tear off a seven-sheet length.
I Loading
1
2
Set the Paper Thickness Lever to the right.
Load the banner paper with the printing side facing up. Gently fold the
perforation between the first and second sheets.
Leave the rest of the paper folded up.
Banner Paper
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Printing Media
3
Place the printer where the printed banner output can hang over the edge
of the table.
Ensure the ink does not stain the table or floor.
Banner Paper
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Printing Media
I Printer Driver Settings
• Media Type:
• Page Size:
Plain Paper
When using A4 banner paper: A4
When using letter size banner paper: Letter
• Printing Type: Banner Printing
On a Macintosh, before creating the document, select Banner
Printing in the Page Setup dialog box.
• Copies:
Must be set to “1” to print correctly.
I Printable Area
Printing Area
➡
Banner Paper
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Troubleshooting
Troubleshooting
• Cannot Install the Printer Driver
• Print Quality is Poor or Contains Errors
• Printer Does Not Start or Stops During Print Jobs
• Paper Does Not Feed Properly or Paper Jams
• An Error Message is Displayed on the Screen
• Low Ink Warning Displays Ink Tank with '?'
Windows
• Problems Unique to Windows
Macintosh
• Problems Unique to the Macintosh
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Troubleshooting
Cannot Install the Printer Driver
I Follow the installation procedure correctly.
Install the printer driver carefully following the procedures described in the Quick Start
Guide.
If the printer driver was not installed correctly, reinstall it. If you are using Windows,
delete the printer driver before reinstalling it.
Uninstalling Printer Drivers
➡
Note
➤ If the Installer was forcibly terminated due to an error in Windows, Windows
may be unstable and this will prevent the printer driver from being installed.
Restart the computer before reinstalling the printer driver.
I Close any other applications before installation.
Sometimes the printer driver cannot be installed because another application is running.
Cannot Install the Printer Driver
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Troubleshooting
I If the Installer for the printer driver does not start up automatically when you insert
the Setup Software & User’s Guide CD-ROM, open the My Computer window, and
then double-click the CD-ROM icon.
Windows
Note
➤ If you are typing in the file name, you must specify the CD-ROM drive letter
and the installation program (“MSetup.exe”). The CD-ROM drive letter is
computer dependent.
I Confirm that there are no problems with the Setup Software & User’s Guide CD-
ROM.
In Windows, use Explorer to ensure that the CD-ROM can be read. In a Macintosh,
check that the CD-ROM icon is visible. If there is a problem with the CD-ROM, contact a
Canon service representative.
Cannot Install the Printer Driver
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Troubleshooting
Print Quality is Poor or Contains Errors
• Cannot Print to End of Job
• Colours are Unclear
• Meaningless Characters or Symbols are Printed
• Printing is Blurred/Colours are Wrong
• Straight Lines are Misaligned
• Printed Paper Curls or Ink Blots
• Back of Paper is Smudged
• Printed Surface is Scratched
• White Streaks
• Colours are Uneven or Streaked
Print Quality is Poor or Contains Errors
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Troubleshooting
Cannot Print to End of Job
I Confirm the Page Size setting matches the size of the paper loaded in the printer.
First, check the Page Size setting in the application.
Then check the Page Size setting in the Printer Properties dialog box for Windows or the
Page Setup dialog box for Macintosh.
I Check the amount of the free space on the hard disk.
You may need to increase the amount of free space by deleting any unnecessary files.
Print Quality is Poor or Contains Errors
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Troubleshooting
Colours are Unclear
I Confirm the Media Type setting in the printer driver matches the type of paper
loaded in the printer.
If you are printing a photograph or an illustration from a Windows environment, also
increase Print Quality on the Main tab.
If you are working in a Macintosh environment, select the Photo or Graphic icon for
the Print Mode in the Print dialog box.
I Confirm the specified ink tank is installed.
When an ink tank runs out of ink, replace it with a new one.
Note
➤ Printed colours may not match screen colours perfectly due to basic
differences in the methods used to produce colours. Colour control settings
and environmental differences can also affect how colours appear on the
screen.
Print Quality is Poor or Contains Errors
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Troubleshooting
Meaningless Characters or Symbols are Printed
I If the problem only occurs when printing a specific document, try editing the
document and then printing it.
If this does not resolve the problem, there may be a problem with your application
program.
Print Quality is Poor or Contains Errors
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Troubleshooting
Printing is Blurred/Colours are Wrong
I Print the nozzle check pattern to ensure that ink is output correctly.
If the nozzle check pattern does not print correctly, clean the print head.
Printing the Nozzle Check Pattern
➡
➡
Print Head Cleaning
If the problem is not resolved after cleaning the print head several times, replace either of
ink tanks. If print quality still remains poor, the print head may be worn out. Contact a
Canon service representative.
Note
➤ Always ensure you dispose of the protective cap from a print head.
I Ensure you are printing on the correct side of the media.
You can only print on one side of certain media.
Print Quality is Poor or Contains Errors
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Troubleshooting
Straight Lines are Misaligned
I Align the print head.
Windows
1
Open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
➡
2
3
Click the Maintenance tab.
Click Print Head Alignment.
Follow the instructions on the screen.
Print Quality is Poor or Contains Errors
139
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Troubleshooting
Macintosh
1
Open the Page Setup dialog box.
The Page Setup dialog box can normally be opened by selecting Page
Setup... in the File menu.
2
3
Click the Utilities button.
Select Test Print from the pull-down menu, and then click Print Head
Alignment.
Follow the instructions on the screen.
Note
➤ Straight lines can become misaligned if the paper thickness lever has been
moved. Aligning the print head may also resolve this problem.
Print Quality is Poor or Contains Errors
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Troubleshooting
I In the printer driver settings, select a higher print quality setting.
Windows
1
2
Open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
➡
On the Main tab, click High for the Print Quality setting.
Macintosh
1
Open the Print dialog box.
The Print dialog box can normally be opened by selecting Print in the File
menu.
2
3
For Print Mode, select Manual and then click Details.
Click the Quality icon and then drag the Print Quality slide bar to the Fine
end.
Print Quality is Poor or Contains Errors
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Troubleshooting
Printed Paper Curls or Ink Blots
I Use high resolution paper or photo paper to print images that require a lot of ink,
(i.e. pictures with intense colours or photographs).
I Reduce the Intensity setting in the printer driver and try printing again.
Windows
1
Open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
➡
2
3
On the Main tab, select Manual for Colour Adjustment/Color
Adjustment, and then click Set.
Drag the Intensity slide bar to adjust the intensity.
Print Quality is Poor or Contains Errors
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Troubleshooting
Macintosh
1
Open the Print dialog box.
The Print dialog box can normally be opened by selecting Print in the File
menu.
2
3
For Print Mode, select Manual and then click Details.
Click the Colour/Color icon and then drag the Intensity slide bar to set the
intensity.
Print Quality is Poor or Contains Errors
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Troubleshooting
Back of Paper is Smudged
I If the next page prints before the ink is dry, click and draw the Ink Dry-Up Time
slider to the rightmost position.
You can either remove each printed sheet from the output tray as soon as it is printed,
or click and draw the Ink Dry-Up Time slider to the rightmost position to cause the
printer to pause after each sheet has printed.
Windows
1
Open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
➡
2
3
4
Click the Maintenance tab.
Click Custom Settings to open the Custom Setting dialog box.
Click and draw the Ink Dry-Up Time slider to the rightmost position, and
then click Send.
Print Quality is Poor or Contains Errors
144
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Troubleshooting
Macintosh
1
Open the Page Setup dialog box.
The Page Setup dialog box can normally be opened by selecting Page
Setup... in the File menu.
2
3
4
Click the Utilities button.
Select Custom Settings form the pull-down menu.
Select Pause between pages., and then click Send.
Print Quality is Poor or Contains Errors
145
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Troubleshooting
Printed Surface is Scratched
I Ensure you are using suitable paper.
2
• The paper weight must be less than 105 g/m (28 lb).
2
If you use paper heavier than 105 g/m (28 lb), the print head may scratch the printed
surface.
Clean the print head first and print with the correct paper.
• The paper must not be curled.
This problem can be resolved by simply turning the paper over.
I When printing on thick paper, set the paper thickness lever to the right.
This widens a gap between the print head and the paper. If the paper is scratched even
when printing on plain paper, also try this. When the message suggesting that the
position of the lever is not proper displayed, continue printing.
I Reduce the Intensity setting in the printer driver and try printing again.
When printing an image with high intensity, especially on plain paper, the paper may
absorb too much ink and become wavy. This may cause the printed surface to become
scratched.
Print Quality is Poor or Contains Errors
146
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Troubleshooting
Windows
1
Open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
➡
2
3
On the Main tab, select Manual for Colour Adjustment/Color
Adjustment, and then click Set.
Drag the Intensity slide bar to adjust the intensity.
Macintosh
1
Open the Print dialog box.
The Print dialog box can normally be opened by selecting Print in the File
menu.
2
3
For Print Mode, select Manual and then click Details.
Click the Colour/Color icon and drag the Intensity slide bar to set the
intensity.
I Ensure you are printing within the recommended printing area.
Printing Area
➡
Print Quality is Poor or Contains Errors
147
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Troubleshooting
White Streaks
I Print the nozzle check pattern to check the ink output.
If a specific colour does not print in the nozzle check pattern, clean the print head.
Printing the Nozzle Check Pattern
➡
➡
Print Head Cleaning
Print Quality is Poor or Contains Errors
148
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Troubleshooting
Colours are Uneven or Streaked
I Increase the print quality setting in the printer driver settings.
Windows
1
2
Open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
➡
On the Main tab, click High for the Print Quality setting.
Macintosh
1
Open the Print dialog box.
The Print dialog box can normally be opened by selecting Print in the File
menu.
2
3
For Print Mode, select Manual and then click Details.
Click the Quality icon and then drag the Print Quality slide bar to the Fine
end.
Print Quality is Poor or Contains Errors
149
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Troubleshooting
I Set the halftoning method to Diffusion in the printer driver settings.
Windows
1
Open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
➡
2
3
On the Main tab, select Custom for the Print Quality setting, and click Set.
Click Diffusion for the Halftoning setting.
Macintosh
1
Open the Print dialog box.
The Print dialog box can normally be opened by selecting Print in the File
menu.
2
3
For Print Mode, select Manual and then click Details.
Click the Quality icon and then click Diffusion for the Halftoning setting.
Print Quality is Poor or Contains Errors
150
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Troubleshooting
Printer Does Not Start or Stops During Print Jobs
• Printing Does Not Start
• Printing Stops Before It is Completed
• Printer Moves But Does Not Print
• Cartridge Holder Does Not Move
Printer Does Not Start or Stops During Print Jobs
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Troubleshooting
Printing Does Not Start
I Ensure the printer is turned on.
Check to see if the printer is plugged into the power outlet securely.
Note
➤ When printing a large amount of data such as a photo or graphics, it takes
longer than usual to begin printing. Simply wait until the processing is
completed.
I Ensure the printer is securely connected to the computer.
Note
➤ If you are using a switch box or other device, remove and reconnect the
printer directly to the computer. Try printing again.
If printing is now successful, there may be a problem with the device.
Also there could be a problem with the cable(s). Replace the cable(s) and
try printing again.
Printer Does Not Start or Stops During Print Jobs
152
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Troubleshooting
I Ensure the correct printer driver is selected.
In Windows, ensure that Canon S200SP is selected in the Print dialog box.
In Macintosh, ensure that S200SP is selected in the Chooser.
Note
➤ In Windows, you can set the Canon S200SP as the default printer.
I Ensure the printer port is set correctly.
Set “USBPRNnn” or “USBnnn” (“n” represents a number) as the printer port.
Windows
1
2
Open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
➡
Click the Details tab (or Ports tab) and set the printer port.
Printer Does Not Start or Stops During Print Jobs
153
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Troubleshooting
Printing Stops Before It is Completed
I When the printer is processing a large amount of data.
When the printer is processing a large amount of data such as a photo or graphics, it
takes a long time for the computer to process the data, during which the printer may
appear not to be functioning.
In addition, when continuously printing material that uses a large amount of black ink on
plain paper, the printer will sometimes pause. In either case, simply wait until the
processing is completed.
I Halt the print job and turn the printer off for at least 15 minutes to cool the print
head down.
The print head can overheat when continuously printing for long time.To protect the print
head, the printer will sometimes pause automatically at a line break before resuming.
In this event, interrupt the print job at a convenient time and turn the printer off for at least
15 minutes.
Furthermore, when continuously printing graphics or photos with intense colours,
printing may stop to protect the print head. In this case, printing will not resume. Turn the
printer off and wait for at least 15 minutes.
Caution
➤ Inside the printer, the area around the print head can become extremely
hot. Do not touch the print head or nearby components.
Printer Does Not Start or Stops During Print Jobs
154
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Troubleshooting
Printer Moves But Does Not Print
I Print the nozzle check pattern to ensure that ink is output correctly.
If the nozzle check pattern does not print correctly, clean the print head.
Printing the Nozzle Check Pattern
➡
➡
Print Head Cleaning
If the problem is not resolved by cleaning the print head several times, replace either of
ink tanks. If print quality still remains poor, the print head may be worn out. Contact a
Canon service facility.
Printer Does Not Start or Stops During Print Jobs
155
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Troubleshooting
Cartridge Holder Does Not Move
I Ensure the printer is turned on.
The cartridge holder will not move unless the power is on. Check to see if the printer is
plugged into the power outlet securely. If not, close the front cover, and then plug the
printer to the power outlet.
I If the front cover has been left open for a while, close and reopen it.
If the front cover is left open for more than 10 minutes, the print head holder moves to the
right to prevent the print head from drying out. Close and reopen the front cover to return
the holder.
Printer Does Not Start or Stops During Print Jobs
156
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Troubleshooting
Paper Does Not Feed Properly
I Confirm the paper conditions.
2
• The paper is not too thick (less than 105g/m / 28 lb).
• The number of sheets loaded does not exceed the recommended level.
• The paper is not creased, curled or wrinkled.
Compatible Media Types
➡
I Ensure that the left edge of the paper just touches the paper guide.
I When printing envelopes, see “Envelopes” in “Printing Media,” and prepare the
envelopes before printing.
Once you have prepared the envelopes, load them in the printer in landscape orientation.
If the envelopes are placed in portrait orientation, they may not feed properly.
I When using transparencies, load one sheet of plain paper in the printer first, and
then place the transparencies on top of it.
The last transparency may not feed properly unless there is a sheet of plain paper
beneath it.
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158
Troubleshooting
Paper Jams
Remove the paper according to the following procedure.
1
Slowly pull the paper out, either from the sheet feeder or from the paper
output slot, whichever is easier.
If the paper tears and a piece remains inside the printer, open the front
cover and remove it.
If you cannot pull the paper out, plug the printer off and plug it back on.The
paper will be ejected automatically.
2
After removing all paper, close the front cover.
Note
➤ When reloading the paper into the printer, refer to “Paper Does Not Feed
Properly” to confirm that you are using the correct paper and are loading it
into the printer correctly.
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159
Troubleshooting
An Error Message is Displayed on the Screen
Windows
• Error Writing to USBxxx
Windows
• Application Error or General Protection Fault
• Other Error Messages
• Other Error Messages
Windows
Macintosh
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160
Troubleshooting
Windows
Error Writing to USBxxx
I Ensure the printer is turned on.
The cartridge holder will not move unless the power is on. Check to see if the printer is
plugged into the power outlet securely. If not, close the front cover, and then plug the
printer to the power outlet.
I Ensure the printer is securely connected to the computer.
Note
➤ If you are using a switch box or other devices, remove and reconnect the
printer directly to the computer and try printing again.
If printing is now successful, there may be a problem with the device.
Also there could be a problem with the cable(s). Replace the cable(s) and
try printing again.
I If spooling is enabled, disable it to send the print data directly to the printer and try
printing again.
1
2
Open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
➡
On the Details tab, click Spool Settings and then select Print directly to
the printer.
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161
Troubleshooting
In Windows XP/Windows 2000, click the Advanced tab and then click Print
directly to the printer.
I Verify the USB port status.
1
2
Right-click My Computer and select Properties.
In Windows XP, click the Start button, then right-click My Computer and
select Properties.
On the Device Manager tab, double-click Universal serial bus controller,
and then double-click Canon S200SP.
In Windows XP/Windows 2000, click Device Manager... on the Hardware
tab, double-click Universal serial Bus controller, and then double-click
USB Printing Support.
3
On the General tab, check if there is any indication of a problem with the
device.
In Windows XP, open the USB Printing Support Properties dialog box to
see the General tab.
If an error has occurred, follow the instruction of “Notes on Handling the
USB Interface (for Windows Users)” in the Quick Start Guide.
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162
Troubleshooting
I Ensure that the printer port setting corresponds to the printer interface
connection.
1
2
Open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
➡
On the Details tab (or Ports tab), select USBPRNnn (Canon S200SP) or
USBnnn (Canon S200SP) (“n” represents a number) in the Print to the
following port.
I There may be a problem in the printer driver. Uninstall the printer driver and
reinstall it.
Uninstalling Printer Drivers
➡
Also refer to the procedure “Notes on Handling the USB Interface (for
Windows Users)” in the Quick Start Guide.
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163
Troubleshooting
Windows
Application Error or General Protection Fault
I Ensure the application program you are using is intended for your operating
system.
For example, if you attempt to print with a Windows 3.1 application under Windows 98,
the application may not function correctly and an error may occur.
Use an application program intended for your operating system.
I If other applications are running, close them to increase available memory and try
printing again.
I Ensure that enough memory is allocated to the application.
Refer to the memory requirements of your application.
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164
Troubleshooting
I Check the amount of free space on the hard disk.
You may need to increase the amount of free space by deleting any unnecessary files.
I If the problem only occurs when printing a specific document, try editing the
document and then printing it.
If this resolves the problem, there may have been a problem in the original document. If
the same problem occurs with the edited document, contact the manufacturer of your
application.
I There may be a problem in the printer driver. Uninstall the printer driver and
reinstall it.
Also refer to the procedure “Notes on Handling the USB Interface (for Windows Users)”
in the Quick Start Guide.
Uninstalling Printer Drivers
➡
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165
Troubleshooting
Windows
Other Error Messages
I If the BJ Status Monitor is displayed, follow the instructions on screen.
If an error occurs during printing, the BJ Status Monitor displays the error on the Printer
Status tab. Follow the instructions on screen.
In Windows Me or Windows 98, click the Guide tab for action to be taken in response to
the error.
Refer to ‘Low Ink Warning Displays Ink Tank with '?'’ as it is in the case.
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166
Troubleshooting
I If one of the following messages is displayed outside of the BJ Status Monitor:
Could not spool successfully due to insufficient disk space
Increase the amount of free space on the disk by deleting any unnecessary files.
Could not spool successfully due to insufficient memory
Increase available memory by closing any other applications currently running.
Printer driver could not be found
Uninstall the printer driver and reinstall it.
Uninstalling Printer Drivers
➡
Background printing failed (Windows Me/Windows 98 only)
Restart Windows and try printing again.
Could not print Application name – File name
Try printing again once the current job is finished.
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167
Troubleshooting
Macintosh
Other Error Messages
I If a message with the format “Error No.: Xn” (where “X” represents a letter and “n”
represents a number) is displayed:
Error No.: X202
Not enough memory for printing. Increase available memory by closing any other
applications currently running.
Error No.: X203
There is a problem with the printer driver. Uninstall the printer driver and reinstall it.
Uninstalling Printer Drivers
➡
Error No.: X300
Ensure the power is on, and that the printer and the computer are securely connected. If
the problem remains, verify the Chooser setting.
1
2
In the Apple menu, select Chooser.
Click the S200SP icon and ensure S200SP is selected as the connected
destination.
If it is not selected, select it.
If the problem remains, delete all unnecessary documents from the Extensions and
Control Panels folder.
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168
Troubleshooting
Low Ink Warning Displays Ink Tank with '?'
The ink level of an ink tank displayed with a '?' is not synchronised with its ink counter.
The colour ink
level may not be
correctly
displayed.
BJ Status Monitor (Windows)
The colour ink
level may not be
correctly
BJ Status Dialog (Macintosh)
displayed.
Low Ink Warning Displays Ink Tank with '?'
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Troubleshooting
Macintosh
Note
➤ When the background printing is enabled, the low ink warning displays on
the BJ Print Monitor (Macintosh).
BJ Print Monitor
➡
I Reset the ink counter from the printer driver when you replace the ink tank.
Resetting Ink Counter
➡
I Turn the low ink warning off until you replace the ink tank to stop the warning
message.
Windows
1
Ensure the printer is on and open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
➡
2
3
On the Maintenance tab, click the Low Ink Warning Setting icon.
Clear a check box of Display low ink warning off and click Send.
Low Ink Warning Displays Ink Tank with '?'
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Troubleshooting
Macintosh
1
Ensure the printer is on and open the Page Setup dialog box.
The Page Setup dialog box can normally be opened by selecting Page
Setup... in the File menu.
2
3
Click the Utilities icon to open the Printer Utilities dialog box.
Select Remaining ink level setting from the pull-down menu and click the
Low Ink Warning Setting icon.
4
Clear a check box of Display low ink warning off and click Send.
Note
➤ Also refer to 'Enabling Low Ink Warning' to display the ink level correctly.
Low Ink Warning Displays Ink Tank with '?'
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Troubleshooting
The BJ Status Monitor is Not Displayed
I Ensure “Enable bi-directional support for this printer” is selected.
1
2
Open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
➡
On the Details tab, click Spool Settings and select “Enable bidirectional
support for this printer.”
In Windows XP/Windows 2000, select “Enable bidirectional support” on the
Ports tab.
Note
➤ Windows XP displays the BJ Status Monitor, and the message that asks
you to set “Enable bi-directional support” to ON.
Problems Unique to Windows
173
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Troubleshooting
Cannot Print in Background (Windows Me/Windows 98 only)
I Check the amount of free space on the hard disk.
Background printing requires a certain amount of disk space.You may need to delete
unnecessary files, or disable background printing.
I Ensure that background printing is enabled.
1
2
Open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
➡
On the Page Setup tab, click Printer control... and select Background
Printing.
Note
➤ Windows XP/Windows 2000 does not support background printing.
Problems Unique to Windows
174
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Troubleshooting
Jagged Text or Graphics, or Banded Gradations
I Ensure your application supports Quick Draw.
If you are using a PostScript-compatible application, printed text and lines may appear
jagged and gradations may appear banded. As S200SP is not a PostScript printer but a
Quick Draw printer, use an application compatible with Quick Draw for printing.
Problems Unique to the Macintosh
176
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Troubleshooting
Cannot Print in Background
I Ensure background printing is enabled.
1
2
In the Apple menu, select Chooser.
Click Backgrounding on.
I Check the amount of free space on the hard disk.
Background printing requires a certain amount of disk space.
You may need to remove unnecessary files, or disable background printing.
Problems Unique to the Macintosh
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Appendices
Windows
Deleting an Unknown Device
If printer driver installation was not successful, carry out the procedure described in “Notes
on Handling the USB interface (for Windows Users)” in the Quick Start Guide.
If the problem remains, follow the steps below to delete the unknown device.
1
Click the Start button, select Settings and click Control Panel. Double-
click System.
In Windows XP, click My Computer with the right button to display the
system properties.
2
3
Click the Device Manager tab.
In Windows XP/Windows 2000, click the Hardware tab, then click Device
Manager....
Select the name of the printer or ‘Unknown device’ and click Remove.
In Windows XP/Windows 2000, click the unknown device, then click
Uninstall in the Action menu.
Caution
➤ Be careful not to remove any other device. Windows may not function
properly if another device is incorrectly deleted.
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179
Appendices
• If the unknown device is under Universal serial bus controller
• If the unknown device is under Other devices
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180
Appendices
4
5
When the confirmation message appears, click OK.
Click Close to close the System Properties window.
In Windows XP/Windows 2000, click
and then click OK in the System
Properties window.
6
7
8
9
Click
at the top right of the Control Panel window to close it.
Turn the printer off.
Remove the Setup Software & User’s Guide CD-ROM, if it is in the drive.
Restart Windows.
10 Install the printer driver again following the instructions in the Quick Start
Guide.
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181
Specifications
Specifications
Printing method:
Bubble Jet on-demand
Printing resolution:
2880 (horizontal) × 720 (vertical) dpi.* max.
* Ink droplets can be placed with a pitch of 1/2880 inch at minimum.
Print speed (printing with Canon standard pattern):
Black printing
Colour printing
Draft:
Standard:
Draft:
5.0 ppm
3.8 ppm
3.0 ppm
1.6 ppm
Standard:
Print direction:
Bi-directional
Print width:
203.2 mm max. (8.0 in)
Resident print control mode:
Canon extended mode
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Specifications
Receive buffer:
64 KB
Interface:
USB -compatible
Interface connector:
USB standard Series B receptacle (USB interface)
Recommended printer cable:
Material:
Type:
Length:
AWG28 (data wiring pair) or AWG20 to 28 (distribution pair)
Twisted-pair shielded cable
Up to 5.0 m (16.4 ft)
Connectors: USB standard Series B pluggable
Acoustic noise level:
Approx. 43 dB (A) in the best print quality mode
Operating environment:
Temperature: 5 to 35˚C (41 to 95˚F)
Humidity:
10 to 90%RH (no condensation)
Storage environment:
Temperature: 0 to 40˚C (32 to 95˚F)
Humidity: 5 to 90% RH (no condensation)
183
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Specifications
Power supply:
Europe
AC 230 V 10%, 50 Hz
USA/Canada AC 120-127 V, 60 Hz
Australia
AC 240 V, 50 Hz
Power consumption:
Standby:
Printing:
Approx. 2 W
Approx. 18 W
Even though you do not use the printer, it consumes a little power unless
you unplug it. To prevent such power consumption, disconnect the power
plug from the power outlet.
Dimensions (without a paper rest and paper output tray):
390 (W) × 189 (D) × 162 mm (H)
15.35 (W) × 7.44 (D) × 6.38 in (H)
Weight:
Approx. 2.4 kg (5.28 lb.)
184
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Specifications
I Feed method:
Continuous feed through auto sheet feeder
For Plain Paper, Envelopes, High Resolution Paper,
Glossy Photo Paper, High Gloss Photo Film,
Glossy Photo Cards, Photo Paper Pro,
Transparencies, T-shirt Transfers, Banner Paper
I Sheet feeder capacity:
Plain Paper (75 gsm)
High Resolution Paper
Envelopes
Glossy Photo Paper
High Gloss Photo Film
Glossy Photo Cards
Photo Paper Pro PR-101
Photo Paper Pro PC-101S
Transparencies
50 sheets max.
40 sheets max.
5 pieces max.
1 sheet
1 sheet
1 sheet
1 sheet
1 sheet
20 sheets max.
1 sheet
T-Shirt Transfers
Banner Paper
6 sheets max.
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Specifications
I Ordinary print media:
Regular size: A4, A5, B5, Letter, Legal, European DL, US Com.#10
Custom size: width: 100.0 to 241.3 mm (3.94 to 9.5 in)*
height: 100.0 to 584.2mm (3.94 to 23.0 in)*
*except Banner Paper.
2
Weight:
Canon Special media:
High Resolution Paper
64 to 105 g/m (17 to 28 lb)
HR-101N
GP-301N/GP-301
HG-201
FM-101
PR-101
Glossy Photo Paper
High Gloss Photo Film
Glossy Photo Cards
Photo Paper Pro
Photo Paper Pro
Transparencies
PC-101S
CF-102
T-Shirt Transfers
Banner Paper
TR-201
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Specifications
I Graphic image printing:
Data format:
Resolution:
Canon extended mode: Raster image format
Canon extended mode: 360, 720, 2880 dpi
I Print Head:
Black:
64 nozzles (360 dpi)
Cyan, Magenta, Yellow: 24 nozzles per each colour (360 dpi)
I Ink Tanks:
Capacity:
Black (BCI-24 Black) approx. 340 , approx. 520 , approx. 860 , approx. 1550
Colour (BCI-24 Color)approx. 130 , approx. 490
*1
*2
*2
*4
*3
*4
*1 1500 characters per page, normal text, at standard and plain paper mode with
Windows Me/Windows 98
*2 Based on printing the ISO JIS-SCID No.5 pattern at standard and plain paper
mode with Windows Me/Windows 98
*3 1500 characters per page, normal text, at Super Economy mode with Windows
Me/Windows 98
*4 Based on printing the ISO JIS-SCID No.5 pattern at Super Economy mode with
Windows Me/Windows 98
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Specifications
I Printer driver operating environment:
IBM PC/AT-compatible computer running on Windows XP, Windows Me, Windows
2000, Windows 98 or Macintosh computers with USB interface running on Mac OS
8.6 - Mac OS 9.X
I Hard disk space:
Approx. 15 MB to install on Windows Me and Windows 98, 30 MB on Mac OS, or
approx. 25 MB to install on Windows XP and Windows 2000 (including temporary
files)
Note
➤ • BJ Status Monitor cannot be used when printer is used in network
operating environment.
• Use the system under the following operating environment.
Windows
Computer with Microsoft Windows Me or Windows 98, which is preinstalled
by a computer manufacturer on purchase. (USB port operation also needs
to be assured by the manufacturer.)
Macintosh
Macintosh computers with USB and Mac OS 8.6 - Mac OS 9.X, which is
preinstalled by a computer manufacturer on purchase.
Specifications subject to change without prior notice.
188
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Specifications
I Printing Area
To ensure the best print quality, the printer allows a margin along each edge of
media.
(
)
in this area can adversely affect the print quality or the
paper feed precision. (
)
A4, B5, A5
➡
➡
➡
➡
➡
➡
Letter, Legal
Glossy Photo Cards
Photo Paper Pro (PC-101S)
Envelopes
Banner Paper
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Specifications
A4, B5, A5
Size
A4
Printable Area (width x height)
203.2 × 287.0 mm / 8.0 × 11.3 in
175.2 × 247.0 mm / 6.9 × 9.8 in
141.2 × 200.0 mm / 5.6 × 7.9 in
B5
A5
3.0 mm / 0.12 in
25.4 mm / 1.0 in
Recommended printing area
Printable area
23.5 mm / 0.93 in
7.0 mm / 0.28 in
3.4 mm / 0.13 in
3.4 mm / 0.13 in
190
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Specifications
Letter, Legal
Size
Printable Area (width x height)
Letter
Legal
203.2 × 269.4 mm / 8.0 × 10.6 in
203.2 × 345.6 mm / 8.0 × 13.7 in
3.0 mm / 0.12 in
28.0 mm / 1.1 in
Recommended printing area
Printable area
26.5 mm / 1.04 in
7.0 mm / 0.28 in
6.4 mm / 0.25 in
6.3 mm / 0.25 in
191
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Specifications
Glossy Photo Cards
Size
Printable Area (width x height)
Glossy Photo Card
109.4 × 159.9 mm / 4.3 × 6.3 in
28.0 mm / 1.1 in
Recommended printing area
(Printable area is the same.)
26.0 mm / 1.02 in
5.1 mm / 0.2 in
4.1 mm / 0.16 in
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Specifications
Photo Paper Pro (PC-101S)
Size
109.6 × 160.4 mm / 4.3 × 6.3 in
Photo Paper Pro PC-101S
Note
➤ The printing area of Photo Paper Pro PR-101 is identical to that of A4 size
paper. For details, refer to ”A4, B5, A5”.
28.0 mm / 1.1 in
Recommended printing area
(Printable area is the same.)
28.0 mm / 1.1 in
4.0 mm / 0.16 in
4.0 mm / 0.16 in
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Specifications
Envelopes
Size
Printable Area (width x height)
European DL
US Com. #10
203.2 × 100.0 mm / 8.0 × 3.9 in
203.2 × 94.8 mm / 8.0 × 3.7 in
3.0 mm / 0.12 in
Printable area
7.0 mm / 0.28 in
6.4 mm / 0.25 in
European DL: 10.4 mm / 0.41 in
US Com. #10: 31.7 mm / 1.25 in
194
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Specifications
Banner Paper
Size
Printable Area (width x height)
Banner Paper
A4: 203.2 × 1772.0 mm / 8.0 × 69.8 in
Letter: 203.2 × 1666.4 mm / 8.0 × 65.6 in
25.4 mm / 1.0 in
3.0 mm / 0.12 in
7.0 mm / 0.28 in
3.4 mm / 0.13 in
3.4 mm / 0.13 in
Min. 2 sheets
Max. 6 sheets
Recommended printing area
Printable area
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Index
Index
A
Application Error
164
B
Background printing (Macintosh)
Background printing (Windows)
Banner Paper
63
174
128
BCI-24 Black
74
BCI-24 Color
74
BJ Print Monitor (Macintosh)
BJ Status Dialog (Macintosh)
Booklet Printing
63
94, 169
70
38, 94, 166, 169, 173
27
C
Cancelling a Print Job (Macintosh)
Cancelling a Print Job (Windows)
Chooser (Macintosh)
65
41
63
Cleaning
Client (Macintosh)
35, 48, 83
68
Compatible Media Types
106
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Index
D
E
Deep Cleaning
Deleting an Unknown Device (USB interface)
Duplex Printing
35, 85
179
27
Enabling Low Ink Warning
Envelopes
93
108
Error Message
160, 166, 168
F
Front cover
16, 156
G
Gamma Correction (Macintosh)
General Protection Fault
Glossy Photo Cards FM-101
57
164
118
114
H
I
High Gloss Photo Film HG-201
High Resolution Paper HR-101N
116
112
Ink Counter Reset
Ink Dry-Up Time
Ink Tank
36, 97
99
73, 74
197
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Index
L
Low Ink Warning
36, 93
Low Ink Warning Displays Ink Tank with '?'
169
M
Media Type (Macintosh)
50
24
Media Type (Windows)
N
Network (Macintosh)
Nozzle Check Pattern
67
82
O
P
Opening the Printer Properties Dialog Box (Windows)
21
[Page Setup] Dialog Box (Macintosh)
Page Size (Windows)
46
26
Paper Jams
Paper Output Tray
159
16
Paper Rest
16
Paper Size (Macintosh)
Paper Thickness Lever
Photo Optimizer PRO (Macintosh)
Photo Optimizer PRO (Windows)
Photo Paper Pro PC-101S
Photo Paper Pro PR-101
PICT File (Macintosh)
46
18
55
32
122
120
59
198
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Index
[Print] Dialog Box (Macintosh)
Print Mode (Macintosh)
Print server (Macintosh)
Printable area
Printer Driver (Macintosh)
Printer Driver (Windows)
Printer port
50
18
50
67
189
44
20
163
21, 23
189
79
Printer Properties Dialog Box (Windows)
Printing Area
Printing the Nozzle Check Pattern
R
S
Replacing an Ink Tank
Resetting Ink Counter
RESUME/CANCEL Button
74
97
16
Sheet Feeder
16
54
31
182
37
62
Simulate illustration (Macintosh)
Simulate Illustration (Windows)
Specifications
Super Economy Mode
Super Economy Print Mode
T
Transparencies CF-102
Transporting the Printer
124
101
199
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Index
T-Shirt Transfers TR-201 (TR-101)
126
U
V
Uninstalling Printer Drivers (Macintosh)
Uninstalling Printer Drivers (Windows)
USB interface
71
43
179
USB Port
17, 162
Vivid Photo
32
73
W
When to Replace Ink Tank and Maintain Print Head
200
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