Series
User's Manual
QA7-1240-V01
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FCC Regulations
Color Bubble Jet Printer, Model K10196
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for
class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cable is required to comply with class B limits in
Subpart B of Part 15 of FCC Rules.
Do not make any changes or modifications to the equipment unless
otherwise specified in the manual. If such changes or modifications
should be made, you could be required to stop operation of the
equipment.
Canon U.S.A. Inc.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
Tel No. (516) 328-5600
1
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Canadian Radio Interference Regulations
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the interference-causing
equipment standard entitled “Digital Apparatus”, ICES-003 of the
Industry and Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques
applicables aux appareils numériques de Classe B prescrites dans la
norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003
édictée par l’Industrie et Sciences Canada.
International ENERGY STAR® Program
As an ENERGY STAR® Printer, Canon Inc. has determined that this
product meets the ENERGY STAR® guidelines for efficiency.
The International ENERGY STAR® Office Equipment
Program is a global program that promotes energy saving
through the use of computer and other office equipment. The
program backs the development and dissemination of
products with functions that effectively reduce energy
consumption. It is an open system in which businesses can
participate voluntarily. The targeted products are office
equipment such as computers, monitors, printers, faxes and
copiers. Their standards and logos are uniform among
participating nations.
2
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Table of Contents
Chapter 1 Introduction.....................................................................................6
How to use this manual.....................................................................6
Conventions ................................................................................7
About Documents .......................................................................7
About the Setup Software & Reference Guide CD-ROM ..........8
General Safety Warnings and Precautions..................................9
Important notes about USB connection..........................................17
Features and benefits ......................................................................18
Compact portable design...........................................................18
High resolution colour (720 dpi)...............................................18
A variety of interface connections ............................................18
Scanner feature..........................................................................18
Options and supplies.......................................................................19
BJ Cartridges and ink cartridges ...............................................19
Print media ................................................................................21
Power supply.............................................................................22
Available options ......................................................................23
Chapter 2 Setting Up the Printer ..................................................................24
Examining the printer .....................................................................24
Front view .................................................................................24
Rear view ..................................................................................26
Operation panel.........................................................................26
Installing the battery pack...............................................................28
Connecting the printer and installing the printer drivers................31
Switching the printer on and off .....................................................32
Installing and using printer drivers.................................................33
Setting up the IrDA wireless interface............................................33
What you need for infrared data transmission ..........................34
Confirming that the infra-red transmission driver has been
installed..................................................................................34
Using infra-red data transmission .............................................35
Installing the BJ Cartridge..............................................................37
Choosing which BJ Cartridge to use.........................................37
BJ Cartridge guidelines.............................................................38
BJ Cartridge installation............................................................39
Chapter 3 Printing ..........................................................................................44
Paper and other print media............................................................44
Selecting paper types ......................................................................45
Plain paper.................................................................................45
Special media ............................................................................46
Envelopes..................................................................................46
Selecting the print media...........................................................47
Loading paper and other media ......................................................48
Changing the BJ Cartridges............................................................51
Table of Contents
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Chapter 4 Performing Test Prints.................................................................56
Starting the test prints .....................................................................56
Sample test prints............................................................................58
Printer settings...........................................................................58
Nozzle Check Pattern................................................................58
Chapter 5 Daily Operation and Printer Maintenance.................................60
Recharging and replacing the battery pack.....................................60
Recharging the battery pack......................................................60
Replacing the battery pack........................................................62
Setting the low-ink warning............................................................64
How to enable the low-ink warning..........................................64
Switching off the low-ink warning ...........................................65
Replacing ink cartridges .................................................................66
Handling ink cartridges.............................................................66
Examining the ink cartridges ....................................................67
Replacing an ink cartridge ........................................................68
Replacing BJ cartridges ..................................................................72
Installing the optional Color Image Scanner Cartridge IS-12 ........74
Installing the software for the Scanner Cartridge .....................74
Installing and removing the Scanner Cartridge.........................78
Cleaning the printer ........................................................................83
Before you start cleaning ..........................................................83
Cleaning inside and outside the printer.....................................84
Cleaning the print head .............................................................85
Preparing the printer for travel or storage.......................................86
Chapter 6 Troubleshooting ............................................................................88
How to use this Section ..................................................................88
Quick reference list of possible problems ......................................90
Error messages................................................................................91
Problems and Solutions ..................................................................92
Before you call for service............................................................145
Describing the problem...........................................................145
Describing your system...........................................................148
Appendix A Paper Specifications....................................................................152
Paper size......................................................................................152
Paper type .....................................................................................152
Paper weight .................................................................................152
Printing area..................................................................................153
Paper and special media..........................................................153
Envelopes................................................................................154
Appendix B Options and Supplies..................................................................156
Consumables.................................................................................156
Paper and special media................................................................157
Available options..........................................................................157
Appendix C Universal AC Adapter AD-360U...............................................158
Appendix D Printer Specifications .................................................................160
System Requirements to see documents in the Setup Reference
Software & Guide CD-ROM........................................................163
Table of Contents
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Glossary..............................................................................................................164
Index ...................................................................................................................174
Table of Contents
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Chapter 1
Introduction
Congratulations on your purchase of the Canon BJC-55 Series Color
Bubble Jet Printer. We appreciate you choosing this printer to meet your
printing needs. The BJC-55 Series is compact, lightweight, and offers
excellent colour print quality. We hope you will be satisfied with this
advanced Bubble Jet technology.
How to use this manual
This manual contains basic information about the printer, such as initial
setup procedures, basic operation, the use of supplies and options, daily
maintenance, and troubleshooting. Read this manual carefully in order
to get the most out of your printer. The manual consists of seven sections.
The descriptions in this guide are primarily for Windows 98, Windows
95, Mac OS 8.5, and Mac OS 9 (If you are using iMac, you must use
Mac OS 8.1 or later). If you are using Windows 2000, On the desktop,
click the Start button, point to Programs, point to BJC-55, and then click
the Guide.
Chapter 1 Introduction
Introduces the features, options, and supplies available for the printer.
Chapter 2 Setting Up the Printer
Gives instructions for setting up the printer and managing the printer
features. It also describes the printer’s components and gives advice on
caring for your printer.
Chapter 3 Printing
Explains how to select the appropriate paper or special media and how
to load paper into the printer. It also describes precautions necessary for
handling print media.
Chapter 4 Performing Test Prints
Explains how to perform all the test prints.
Chapter 5 Daily Operation and Printer Maintenance
Explains how to replace ink cartridges and BJ Cartridges, clean the print
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6
head and printer, and describes the proper procedures for printer
transportation and storage. Also describes installation of the optional
Color Image Scanner Cartridge IS-12.
1
Chapter 6 Troubleshooting
Gives detailed instructions for solving common problems. If you have
any difficulties, refer to this section.
Appendices
Lists paper specifications, accessories, and specifications.
Conventions
This manual employs the following conventions to alert you to
information that will help you use the printer safely and efficiently.
CAUTIONS ABOUT ACTIONS THAT COULD DAMAGE YOUR
HARDWARE OR SOFTWARE.
Notes provide advice, tips, and suggestions that are intended to help
you work more efficiently with the printer.
(☞12)
A number preceded by this mark and enclosed in parentheses tells you
the page number where you can find more information about the
previous sentence or paragraph.
About Documents
Read This First!
As you unpack the box check each item against this sheet to make sure
that you have everything. This sheet also shows you how to remove the
tape and packing material from the printer.
Getting Started
Getting Started summarises the steps for setting up the printer and
installing the printer driver. If you are familiar with computers and
printers, follow the steps in this illustrated guide to get set up as quickly
as possible.
Windows Printer Driver Guide and Macintosh Printer Driver Guide
Describes printing procedures. Provided on the Setup Software &
Reference Guide CD-ROM.
Chapter 1 Introduction
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About the Setup Software & Reference Guide CD-
ROM
The Setup Software & Reference Guide CD-ROM provided with the
printer contains the following programs. Select the desired program on
the menu screen.
Install Software
Installs Software, such as the printer driver and scanner driver for the
BJC-55 Series printer. For details, refer to Getting Started.
Reference Guide
On-line manual which explains how to use the printer. You can view
the Reference Guide on the screen of your computer. You can also print
the contents of the Reference Guide, if necessary.
How to Use the Setup Software & Reference Guide CD-ROM
When using Windows 98, Windows 95 or Windows 2000
Load the Setup Software & Reference Guide CD-ROM into the CD-
ROM drive on a computer that satisfies the system requirements. The
CD-ROM starts automatically and a menu screen is displayed. (If the
CD-ROM does not start automatically, click the My Computer icon on
the Windows desktop and then double-click the CD-ROM icon.)
When using Macintosh series which supports standard USB
interface
Load the Setup Software & Reference Guide CD-ROM into the CD-
ROM drive on a computer that satisfies the system requirements. The
CD-ROM folder opens automatically. When you view the Reference
Guide, follow the procedure below.
Double-click the Manual folder.
1.
Double-click the folder of your language.
2.
Double-click the BJC55x_mac/IS12x_mac.
(“x” differs depending on the language you selected.)
3.
When you install the printer driver, refer to Getting Started.
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About Reference Guide and Adobe Acrobat Reader
To view the Reference Guide, Adobe Acrobat Reader 3.0 or later must
be installed in your computer.
1
When using Windows 98, Windows 95 or Windows 2000
If Acrobat Reader is installed, the Reference Guide starts up
automatically. If Acrobat Reader 3.0 or later is not installed, a message
appears and prompts you to install Acrobat Reader 4.0 from the Setup
Software & Reference Guide CD-ROM. Follow the instructions on the
screen. (When the installation of Acrobat Reader is completed, the
Reference Guide starts up automatically.)
When using a Macintosh series with a standard USB
interface
If Acrobat Reader 3.0 or later is not installed, install Acrobat Reader 4.0
from the Setup Software & Reference Guide CD-ROM.
Double-click the CD-ROM icon.
1.
Double-click the Acrobat Reader folder.
2.
Double-click the folder of your language.
3.
Double-click “Reader 4.05” installer.
4.
Follow the instruction on the screen and complete the installation.
5.
When the Reference Guide starts up, bookmarks are displayed on the
right side of the screen. (For example, if you click “How to Use This
Manual”, the operation procedure is displayed.)
For details about how to use the Setup Software & Reference Guide
CD-ROM, refer to Appendix D.
General Safety Warnings and Precautions
Read and follow all the warnings and instructions described below to
prevent the hazards of fire or electrical shock.
Location
• The electrical contacts inside the printer
become hot during normal operation. To
avoid causing a fire or dangerous electrical
shock, never store volatile substances like
alcohol, thinner, etc. near the printer.
Chapter 1 Introduction
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Power outlet
• To avoid personal injury from an electrical
shock, never handle the power cord or plug
when your hands are wet.
• To avoid causing a fire or serious electrical
shock, make sure that the power plug is
securely and completely inserted into the
power outlet.
• To avoid causing a fire or serious electrical
shock, never use any type of power adapter
other than the universal AC adapter
provided with the printer.
• To avoid a fire or serious electrical shock
caused by a short circuit, avoid damaging
the AC adapter cord or the power cord.
Never attempt to modify the cords in any
way. Never apply force to the cords by
pulling on them and never place a heavy
object on the cords.
• To avoid a fire or serious electrical shock,
connect the printer power cord to an
independent power outlet that is not shared
by other equipment or appliances.
• To avoid a fire or serious electrical shock,
never knot the power cord or wrap it
around itself.
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Battery
• Never heat the battery or incinerate it.
Never use or store the battery near an open
flame or other high heat source like a stove,
space heater, etc.
1
• To avoid short circuiting the battery, never
touch the electrical contacts of the battery
with a tool or other metal object. Always
keep necklaces, hairpins, paper clips, pins,
etc. away from the electrical contacts when
handling or storing the battery.
• To avoid short circuiting the battery, never
attempt to disassemble the battery, strike
the battery with a tool or heavy object, or
attempt to repair the battery.
• Never place the battery in a microwave
oven, stove, or subject the battery to high
pressure. The battery could explode.
• Never attempt to connect the battery to an
external power source, like a home power
outlet or and a cigarette lighter receptacle in
an automobile.
• Never attempt to use the battery in any
other computer or device.
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• If liquid leaked from the battery comes into
contact with your eye, wash it in cold
running water and contact a physician for
medical treatment immediately to prevent
injury or impaired vision.
• If the battery leaks, or emits smoke or
noxious odorous, move it immediately to a
cooler location.
• At any time during use or storage if you
notice that the battery leaking, emitting
smoke or noxious odorous, or if the battery
case is warped or broken, remove the
battery from the printer immediately and
discontinue use of the battery.
In an emergency ...
• To avoid a fire or serious electrical shock,
if the printer emits smoke or a strange
odour, immediately press the POWER
button to switch the printer off then unplug
the power cord from the power outlet and
remove the battery. Discontinue using the
printer and call for service.
Cleaning the printer
• Use only a damp, clean cloth to clean the
surfaces of the printer. To avoid a fire or
serious electrical shock, never use alcohol,
benzene, thinner, or any other type of
volatile liquid cleaner to clean the printer.
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Printer location
• To avoid damage to the printer or possible
personal injury, place the printer on a flat,
stable surface that is safe from sudden
shocks or strong vibrations to ensure that it
will not fall.
1
• To avoid damage to the printer which could
result in a fire or electrical shock, place it in
a location that is protected from dust, direct
sunlight, high temperature, and high
humidity. Use the printer in an environment
where temperature and humidity are within
the ranges of 5°C to 35°C (41°F to 95°F)
and 10 to 90% RH (with no condensation).
• The AC adapter cannot be quickly removed
from the printer, and to avoid a fire or
electrical shock, always keep the area
around the power outlet free of obstacles so
you can reach the power plug quickly to
unplug it in an emergency.
Transporting the Printer
• Switch the printer off and make sure the
POWER lamp is off. To ensure that the
printer remains switched off while
travelling, slide the power lock switch
forward in the direction indicated by the
arrow in the illustration.
• Close the front and top covers and make
sure that they are closed securely.
• To avoid damaging the printer while
travelling, handle it carefully. Avoid
dropping the printer or subjecting it to
shocks or strong vibration, and never place
a heavy object on top of the printer.
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• Never carry the printer in a briefcase or
handbag with loose, small metal objects
(fasteners, jewellery, etc.). Loose objects
could enter the paper output slot and
damage the printer or cause a malfunction.
• Use the printer in a clean location which is
free of dust and smoke. Do not leave the
printer unattended on top of a table or desk.
Always keep the top cover closed, and
when the printer is not in use, store it in a
drawer or other safe location to prevent any
foreign object from entering the printer.
• To avoid damaging delicate cable
connectors and connection points on the
printer, always disconnect the USB
interface cable and the AC adapter power
cable before you move or transport the
printer.
• After you reach your travel destination,
always use or store the printer on a flat
surface. Never store or attempt to use the
printer with it standing on end or positioned
at an odd angle. Never attempt to hold it in
your hand while it is printing.
Power cord
• To avoid damaging the power plug, which
could cause a short circuit and cause a fire
or electrical shock, never pull on the power
cord to unplug the cord from the power
outlet. Grip the plug to remove it from the
power outlet.
• To prevent a dangerous fire or electrical
shock, Never connect the printer to other
than its rated power source. For details
about the rated power source, see the back
of the AC adapter.
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14
• To avoid a fire or electrical shock, do not
use an extension cord.
1
Unplug power cord and remove the
battery before cleaning
• To avoid minor burns or minor injury from
moving parts, press the POWER button to
switch off the printer then unplug the power
cord from the power outlet and remove the
battery and allow the electrical contacts
inside the printer to cool before cleaning
the printer.
BJ Cartridges
• Store the BJ Cartridges and ink cartridges
out of the reach of small children. If a child
accidentally ingests ink from a BJ Cartridge
or ink cartridge, contact a physician
immediately.
• To avoid staining clothing or your work
area with spilled ink, never violently shake
or drop a BJ Cartridge.
General warnings
• There are high voltage points inside the
printer. To avoid a fire or electrical shock,
never attempt to disassemble the printer or
attempt repairs.
• To avoid a fire or electrical shock, never
use volatile sprays around the printer.
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• The electrical contacts of the BJ Cartridge
become extremely hot during normal
operation. To avoid minor burns, never
touch the electrical contacts after removing
the BJ Cartridge from the printer.
• To avoid minor injury from moving parts
inside the printer, never open the cover and
insert your fingers into the printer while the
printer is printing.
• To avoid damage to the printer from objects
falling into it, resulting in a fire or electrical
shock, never place any object like a stapler,
liquid container, etc. on top of the printer.
• If any object falls into the printer and
damages it while it is printing, press the
POWER button to switch it off and unplug
the power cord from the power outlet. To
avoid a fire or electrical shock, discontinue
using the printer and call for service.
Universal AC Adapter
• When you pack the Universal AC Adapter
for travel or storage, never wrap the cord
around the body of the AC adapter to
prevent the cord from splitting or
separating from the body of the AC adapter
and causing a short circuit.
Battery
• Use only the Canon Li-ion Battery LB-50
provided with this printer. Using any other
battery could cause the printer to overheat
and cause smoke.
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Important notes about USB connection
Follow the simple guidelines below when you connect the printer to a
computer with the USB interface cable. The connector for the USB
interface cable is on the side of the printer shown below.
1
Rear view
USB interface connector
Never disconnect the USB interface cable in the following
situations:
• Before installation of the printer driver.
• During installation of the printer driver.
• While the Windows 98/Windows 2000 or the Mac OS is starting up after
switching the computer on.
• During a print job.
The USB interface cable can be disconnected from the computer or printer
while power is on. However, to avoid problems with the printer, never
disconnect the USB cable from the computer in the four situations described
above.
Wait at least five seconds before disconnecting the USB
interface cable.
If you must disconnect the USB interface cable, wait at least five seconds after
the computer and printer have been switched on. Removing the cable
immediately after switching the computer or printer on could cause problems
with the printer.
Never switch off the printer during a print job
To avoid a printer malfunction, never switch off the printer during a print job.
If you have more than one printer connected via USB, use an
externally connected USB hub.
If more than one USB printer is connected to your computer, you should use a
USB hub. If you are using Windows 98, each printer connected to the hub must
be installed one by one.
Disconnect printer or hub first
If you must disconnect the USB interface cable with the computer power on,
always disconnect the USB interface cable from the printer or USB hub before
you disconnect it from the computer.
Chapter 1 Introduction
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Features and benefits
This section summarises the features and benefits of the BJC-55 Series.
Compact portable design
The printer’s extremely compact design and light weight allow it to fit
easily into a briefcase. Despite its small size the printer has full colour
printing capability on plain paper and a variety of other media. The
rechargeable lithium-ion battery pack allows you to operate the printer
without connecting the AC adapter. The battery pack will print up to
100 pages of normal black text at 1,500 characters per page.
High resolution colour (720 dpi)
With the Color BJ Cartridge BC-11e mounted in the printer, you can
print at 720 dpi (720 dpi horizontal x 360 dpi vertical) to reproduce
quality documents and images even on plain paper. The Color BJ
Cartridge BC-11e employs two different sizes of ink droplets in varied
patterns to create images of higher quality than ever before. The Black
BJ Cartridge BC-10 prints crisp, clear document text economically with
less ink and at high speed. The Color BJ Cartridge BC-12e Photo
reproduces beautiful, natural colour in photographic images captured
with a scanner or digital camera.
A variety of interface connections
This printer is provided with a USB and infra-red port. The USB
connection can be used with an IBM compatible PC running Windows
98/Windows 2000, or Macintosh series which supports standard USB
interface. The infrared port on an IBM compatible PC with Windows
98/Windows 2000 can be used for wireless printer connection between
the printer and computer, or connection between the printer and PDA
(Personal Digital Assistant).
Scanner feature
By switching the black or colour BJ Cartridge with the optional Color
Image Scanner Cartridge IS-12, you can turn the printer into a colour
image scanner.
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18
Options and supplies
Canon offers the following options and supplies. Whenever you need
any of these replaceable items, contact a local Canon Authorised
Dealer or your Canon marketing representative.
1
BJ Cartridges and ink cartridges
Color BJ Cartridge BC-11e/BJ Cartridge BC-12e Photo
This cartridge incorporates a Bubble Jet print head unit and two
replaceable ink cartridges: BCI-11 Color/BCI-12 Photo Color and BCI-
11 Black/BCI-12 Photo Black as described below.
Illustration below shows the Color BJ Cartridge BC-11e.
Ink Cartridge
BCI-11 Color
Ink Cartridge BCI-11 Black
Print head unit
• BCI-11 Black/BCI-12 Photo Black: This is a replacement for the
black ink cartridge used in the Color BJ Cartridge BC-11e/BJ
Cartridge BC-12e Photo.
• BCI-11 Color/BCI-12 Photo Color: This is a replacement for the
three-colour ink cartridge used in the Color BJ Cartridge BC-11e/BJ
Cartridge BC-12e Photo.
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Black BJ Cartridge BC-10
This cartridge contains both a print head unit and replaceable black ink
cartridge. This cartridge is more cost-effective for black-and-white
printing and enables faster output.
Ink Cartridge BCI-10 Black
Print head unit
• BCI-10 Black: This is a replacement for the black ink cartridge used
in the Black BJ Cartridge BC-10.
BJ Cartridge Container SB-10
This is an optional extra storage container, like the one you received
with your printer, for storing a partially used Color BJ Cartridge BC-
11e, BJ Cartridge BC-12e Photo or Black BJ Cartridge BC-10.
Color Image Scanner Cartridge IS-12
This optional Scanner Cartridge turns your printer into a colour scanner.
To use the printer as a scanner, you must have the optional Color Image
Scanner Cartridge IS-12, Windows 98/Windows 95 or Windows 2000,
and a USB interface cable IFC-USB/18 (the IrDA interface is not
recommended for this function) to connect the printer and the computer.
The Color Image Scanner Cartridge IS-12 drops into the position
normally occupied by the BJ Cartridge.
Install the scanner driver from the Setup Software & Reference Guide CD-
ROM provided with the printer. To avoid operational problems, do not
install the scanner driver provided with the Scanner Catridge.
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20
Print media
To extend the capabilities of your printer, Canon offers several types of
special print media.
1
Bubble Jet Paper LC-301
Specially designed for Canon Colour Bubble Jet printers, this paper
produces sharp and vivid colour output with a more natural appearance.
This water-resistant plain paper has been developed by Canon for
optimum colour printing. This excellent value paper offers an affordable
alternative to plain paper for everyday use. A4 and Letter sizes are
available.
High Resolution Paper HR-101
Use this coated high-grade matt paper to achieve stunning photo
images. The coating used on this paper is of a unique formula that
ensures full compatibility with your Canon colour inks. Use this paper
for crisp colour on a high-quality, non-glossy paper. A4 and Letter
sizes are available.
Transparencies CF-102
Transparencies (also called Over Head Projection film or OHP film)
will produce crisp and professional images and text for overhead
presentations. Other transparencies may either not feed correctly into
the printer or not allow the inks to dry properly leading to running and
smearing of the colours. Canon overhead transparencies are specially
designed to avoid these problems. A4 and Letter sizes are available.
Back Print Film BF-102
This unique Glossy Film allows you to print extremely high quality
colour photographic images and graphics. It can be viewed either using
rear illumination, such as a light box, or as a regular print. Back Print
Film is a mylar translucent sheet. When viewed with a light box, Back
Print Film provides a sharp, bright, and vivid presentation of
photographs, portraits, and graphics. It is great for trade show displays
and other special presentations. A4 and Letter sizes are available.
Glossy Photo Paper GP-301
The printer can produce sharp and vivid colour output on this high-
grade Glossy Paper because this medium is water resistant and is fully
compatible with Canon colour inks. Use this paper for your printed
output that requires crisp colour rendering on a high-quality Glossy
Paper. A4 and Letter sizes are available.
Chapter 1 Introduction
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Glossy Photo Cards FM-101
Glossy Photo Cards FM-101 have detachable edges that you can
remove after printing so that prints look like borderless photographs.
This media is ideal for printing items such as invitation cards. Feed
paper using the optional Auto Sheet Feeder ASF-50. For detailed
instructions about using this media, refer to the instruction sheet
provided with each packet of Glossy Photo Cards FM-101.
High Gloss Film HG-101
The printer produces sharp and brilliant colour output on this high grade
gloss film. High Gloss Film is fully compatible with your Canon colour
inks. Use this film for trade show displays or other special
presentations. You can gain sharper and more vivid colour output with
High Gloss Film than with Coated Paper or Glossy Paper. A4 and
Letter sizes are available.
T-Shirt Transfer TR-201 (216 x 279 mm) (TR-101 in the U.S.)
T-Shirt Transfers can be used to transfer a design onto cotton or
polyester cotton-blend fabric. For detailed instructions about using this
medium, refer to the instruction sheet provided with each packet of T-
Shirt Transfers TR-201. T-Shirt Transfers are available in A4 or A3
sizes, but only the A4 size can be used with this printer.
Power supply
Canon Li-Ion Battery LB-50
A rechargeable, replaceable battery pack is installed inside the printer to
power the printer without a mains supply. To recharge the battery pack,
just connect the AC adapter. The battery pack will recharge while the
printer is on or off.
Universal AC Adapter AD-360U
This universal adapter can be used to supply power to the printer from
any power source and to recharge the battery pack. Use this AC adapter
when travelling to countries where the AC power differs from your
country. A power cord appropriate for your country comes with the
universal adapter.
Chapter 1 Introduction
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22
Available options
The following options are available for use with this printer. For details,
contact your local Canon Authorised Dealer or Canon marketing
representative.
1
Canon Auto Sheet Feeder ASF-50
This optional sheet feeder can be easily and quickly installed on the
front of the printer and allows you to stack and feed more than one sheet
at a time for multi-sheet print jobs.
Color Image Scanner Cartridge IS-12
Turns your printer into a colour scanner.
BJ Cartridge Container SB-10
Use to store partially used BJ Cartridges.
Chapter 1 Introduction
23
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Chapter 2
Setting Up the Printer
This chapter describes how to set up the BJC-55 Series. It offers
guidelines on finding a suitable location for the printer, explains how to
unpack the printer, and gives an overview of the printer’s components.
Even if you have already set up the printer by following the instructions
in Getting Started, read this section to become familiar with the parts of
the printer and how to use them more efficiently.
Examining the printer
Familiarise yourself with the printer’s parts and functions as described
below.
Front view
Power lock switch
Auto Sheet Feeder
Top cover
ASF-50 (option)
connector
Operation panel
Feed slot
Front cover
(open)
Power
connector
Battery pack
Battery pack release
Paper Guide
Top cover
Covers the paper and BJ Cartridge during printing. The top cover
should remain closed unless you are changing BJ Cartridges or
replacing an ink cartridge.
Chapter 2 Setting Up the Printer
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Operation panel
Allows you to operate some functions. (☞26)
Auto Sheet Feeder ASF-50 connector
Connects the optional Auto Sheet Feeder ASF-50 to the printer.
Power connector
Connects the printer to the universal AC adapter.
2
Power lock switch
After the power lock switch is slid to the right (
: off position), you
can press the POWER button to switch the printer on and off. After the
power lock switch is slid to the left ( : on position), you cannot
switch the printer on, even if you press the POWER button. This
prevents the printer from being switched on accidentally while it is
being transported. Before transporting the printer, always slide the
power lock switch to the left. Otherwise, leave the power lock switch at
the right position so you can operate the POWER button normally to
switch the printer on and off.
Battery pack
The Canon Li-Ion Battery LB-50 provides power to the printer when
the AC adapter is not connected. When the AC adapter is connected, the
printer is powered from the AC adapter. When the battery pack requires
recharging, the CHARGE/ERROR lamp will light green. To recharge
the battery pack, connect the AC adapter to the printer and to a power
outlet. When the battery pack is fully charged, the CHARGE/ERROR
lamp will go off.
Battery pack release
Push to the right to release the battery pack so you can remove it. Do
not remove the battery pack unless you are going to store the printer for
a prolonged period (three months or more).
Front cover
When closed, covers the battery pack. Folds down so you can feed
paper and other media to the printer. Open the front cover only when
you are feeding paper or other media into the printer.
Feed slot
Allows you to feed one sheet of paper or other media for printing.
Always align the left edge of the sheet with the left side of the feed slot.
Chapter 2 Setting Up the Printer
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Rear view
USB interface connector
Paper output slot
IrDA interface
Paper output slot
Ejects paper after it is printed. Place the printer on a flat clean surface
with enough space to support printed sheets as they are ejected.
USB interface connector
Provides connection point for connection of a USB interface cable from
the computer.
IrDA interface
Provides wireless connection between the printer and a computer
equipped with an IrDA interface.
Operation panel
POWER
lamp
CHARGE/
ERROR
lamp
CHARGE
CARTRIDGE
ERROR
POWER
RESUME
RESUME button
POWER button
CARTRIDGE button
CARTRIDGE button
Press to move the cartridge holder to the centre for switching BJ
Cartridges or replacing ink cartridges.
Chapter 2 Setting Up the Printer
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POWER button
Press to switch the printer on and off. (☞32)
POWER lamp
Flashes for a few moments after power on and then lights and stays on
to indicate that the printer is ready for normal operation.
The POWER lamp flashes in the following situations:
2
• During print head cleaning after you switch the printer on. The print
head is cleaned automatically every time you switch on the printer.
When the POWER lamp stops flashing, print head cleaning is
finished and the printer is ready for operation.
• During print head cleaning or flushing started from the operation
panel with the RESUME button, from the Windows printer driver.
• When the last page of a print job does not print.
• While you are performing routine print head maintenance such as
replacing an ink cartridge, replacing a BJ Cartridge, changing BJ
Cartridges, or replacing the BJ Cartridge with the Color Image
Scanner Cartridge IS-12.
• During printing the Nozzle Check Pattern.
RESUME button
Press to cancel errors and warnings. The RESUME button also
performs these important functions:
• Error recovery. After an error occurs, press once to return the printer
to the normal operation mode.
• Paper Feed. If the POWER lamp is flashing to signal that data
remains to be printed, insert a sheet of paper in the printer and press
RESUME once to print the remaining page of data.
• Print head cleaning. Press and hold down the RESUME button for
two seconds until the printer beeps twice then release to start print
head cleaning. The POWER lamp flashes during print head cleaning.
(☞85)
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• Print head flushing. Press and hold down the RESUME button for
over six seconds until the printer beeps three times then release to
start print head flushing. The POWER lamp flashes during print head
flushing. (☞85)
CHARGE/ERROR lamp
When the printer is off and the AC adapter is connected to the printer
and plugged into the power mains, the CHARGE/ERROR lamp lights
green and stays on while the battery pack inside the printer is
recharging. After the battery pack is fully charged, this lamp will go off.
When the printer is on, the CHARGE/ERROR lamp lights or flashes
orange when an error occurs. Remove the cause of the error then press
RESUME to resume normal operation. The first time you switch on the
printer, the empty cartridge holder will move to the centre. The
CHARGE/ERROR lamp will light orange and the printer will beep
three times to remind you to install a BJ Cartridge.
Installing the battery pack
Follow this procedure to install the battery pack in the printer.
Install only a Canon Li-Ion Battery LB-50 battery pack. You must install
the battery pack and leave it installed in the printer, even if you intend to
use the printer only with the AC adapter. If the battery pack is not
installed when you switch on the printer, the CHARGE/ERROR lamp will
light orange and the printer will beep six times.
Open the front cover.
1.
If you are installing a new battery pack, remove the battery pack
from its package.
2.
Chapter 2 Setting Up the Printer
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Align the mark on the printer ( ) with the mark on the battery pack
3.
(
) and insert the left end of the battery pack into the printer at a
slight angle.
2
Push in on the right side of the battery pack to lock it in place.
4.
5.
Close the front cover.
Chapter 2 Setting Up the Printer
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FOLLOW THESE GUIDELINES WHEN STORING AND HANDLING
THE BATTERY PACK:
• A battery pack is not charged when purchased. You must charge the
battery pack for about 4 to 6 hours for it to reach full charge.
• For best results, use the battery pack at room temperature. At low
temperatures the capacity of the battery pack is diminished and it will
print fewer sheets between recharging sessions.
• Never attempt to recharge the battery pack with any device other than
the Universal AC Adapter AD-360U supplied with this printer.
• To avoid personal injury from an explosion, never expose the battery
pack to an open flame and never attempt to incinerate an old battery
pack.
• Used battery packs should be disposed of according to environmental
regulations in your country. For details, contact your Canon Authorised
Dealer or Canon representative.
• To avoid damaging the contacts on the corner of the battery pack,
avoid touching them with any metal object like a tool, jewellery, the
surface of a metal table, etc. Damaged contacts could cause leaking
and serious burns.
• To avoid personal injury from corrosive liquids, never attempt to
disassemble the battery pack.
• If any liquid from a leaking or broken battery pack gets into your eyes,
flush your eyes immediately with clean water and contact a physician.
• Never attempt to connect the battery pack directly to mains (house)
current or to a cigarette lighter socket in an automobile.
• Never attempt to use this battery pack for any purpose other than as a
power source for this printer.
• Never store a battery pack in a location above room temperature.
• Remove the battery pack immediately and contact your Canon
Authorised Dealer or Canon Representative if the battery pack shows
any signs of warping, releasing a strange odour, leaking fluid, or
overheating. However, do not be concerned if the battery pack feels
slightly warm during recharging; this is perfectly normal.
• If you intend to store the printer for a prolonged period (3 months or
more), remove the battery pack. Store the printer and battery pack in a
dust-free location away from direct sunlight.
• Always handle the battery pack with care to avoid dropping it and
damaging its casing and contacts.
Chapter 2 Setting Up the Printer
30
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Connecting the printer and installing the printer
drivers
The procedures for connecting the printer and computer and the
installation of the printer driver are described in Getting Started. The
connection procedures differ, depending on the type of computer that
you want to use, so you must read Getting Started, especially if you are
using a Canon Bubble Jet printer for the first time.
2
Getting Started describes all the procedures for setting up your printer,
and installing the BJC-55 printer driver for the Macintosh series which
supports standard USB interface.
For Macintosh
BJC-55
Getting Started
Before you begin
Prepare
a
location for the printer as
Install the battery pack.
Connect the AC adapter.
described below.
●
●
Do not connect the printer and computer yet!
In the installation procedures that follow, you will be instructed when to connect
the computer and the printer. Do not connect the computer and printer until
instructed to do so.
1
2
3
1
q
Open the front cover.
Power cord plug
DC plug
To prevent interfering with the correct
operation of Windows 98 or Windows 2000,
never disconnect the USB printer cable in the
3
Place close to
a
power
Front cover
w
Align the mark on the printer
Getting Started describes all the procedures for setting up your printer,
and installing the BJC-55 driver software for Windows with USB
u
Flat, stable surface.
outlet.
Power cord
.
Universal
AC adapter
1
t
tt
a
interface cable.
For W
i
n
d
ows
BJC-55
Getting Started
he AC adapter.
fn of the AC adapter and power cord are
y of purchase.)
Before you begin
t
Prepare
a
location for the printer as
Install the battery pack.
Connect the AC adapter.
he back of the printer.
described below.
●
●
Do not connect the printer and computeryet.!
In the installation procedures that follow, you will be instructed when to connect
1
2
3
tt t
the computer and the printer. Do not connect the
instructed to do so.
and printer
computeruntil
1
t,
t.
o the power outlet.
p will remain illuminated green until the battery
ted.
q
Open the front cover.
Power cord plug
If you are using Windows 95
If you are using Windows 95 you can use only the infra-red connection (a USB
connection is not possible). Follow the printer driver installation instructions
below, and then set up the infra-red port for data communication between the
printer and computer. For details, refer to the BJC-55 Series User’s Manual.
With Windows 98 and Windows 2000, you can use the USB interface
3
Place close to
outlet.
a
power
Front cover
Flat, stable surface.
w
Align the mark on the printer
u
Power cord
Universal
with the mark on the battery pack
DC plug
v
insert the left end the
andprinteofr
d paper...
connection.
battery pack into the
at
a
AC adapter
1
slight angle.
t one at
tcompleted Step 8.
a
time.
●
To prevent interfering with the correct
operation of Windows 98 or Windows 2000,
2
e
Push in on the right side of the
battery pack to lock it in place.
2
never disconnect the USB printer cable in the
following cases:
Paper
output at
o the mark for the size of the media you are
•
•
•
When the printer driver has not been installed.
During printer driver installation.
q
Insert power cord into the AC adapter.
the back of
t
the printer.
tt
Close the front cover.
(This size and configuration of the AC adapter and power cord are
determined by the country of purchase.)
Feed paper into
the front of the
printer.
While Windows 98 or Windows 2000 is starting after the computer is switched
on.
r
print side up and align the left edge of the
on the left side of the front cover.
•
When the printer is printing
a
document.
After completing all the steps described in this Getting Started, for more details
about using the USB interface please refer to “Important notes about USB
connection” in the BJC-55 Series User’s Manual.
3
w
e
Plug the DC plug into the back of the printer.
t into the printer (about
tly and hold it in place for about two
feed partially into the printer.
5
cm) until it stops.
t, t
•
You must install the battery pack. If the
btattery pack is not installed when you
ts
w
itchonf the printer, the
Plug the powercord into thepower outlet.
●
For details about installing IS Scan software,
refer to the BJC-55 Series User’s Manual.
t tC. HARGE/ERROR lamp will light
The CHARGE/ERROR lamp will remain illuminated green until the battery
tt tvariety of paper and special print media that
er, see the BJC-55 Series User’s Manual.
t
t
f
f
orange and the printer will beep six
times.
pack is completely charged.
ttt
4
Align here
Prepare the BJ Cartridge BC-11efor
Install the BJ Cartridge in the printer.
If you want to load paper...
.
Paper Guide
installation.
4
•
Set each sheet manually, one at time.
Load paper after you have completed Step 8.
a
1
4
5
•
A4
2
Mark
q
w
Open the front cover.
Front cover
q
Check the power lock switch on the
right side of the printer.
t
Press down gently on the high side
of the BJ Cartridge until it snaps in
place.
ON
Slide the paper guide to the mark for the size of the media you are
loading.
2
5
When the power lock switch is in the
left
position, you cannot switch the
tt , t
1
printer on.
Hold the sheet with the print side up and align the left edge of the
sheet with the stopper on the left side of the front cover.
e
r
➋
tt, t
tf
Continued on back page
➌
CARTRIDGE button
w
Press the POWER button.
Insert the paper straight into the printer (about
5
cm) until it stops.
When you switch the printer on, the
printer beeps three times and the
cartridge holder moves to the centre if
©
CANON INC.2000
PRINTED IN JAPAN
y
u
Close the top cover.
Push the sheet in slightly and hold it in place for about two
seconds. The sheet will feed partially into the printer.
1
7
6
a
BJ Cartridge is not installed.
Power lock switch
•
For more details about the variety of paper and special print media that
you can use with this printer, see the BJC-55 Series User’s Manual.
Top cover
Press the CARTRIDGE button
once.
Never touch the print head or the electrical contacts!
Color BJ Cartridge BC-11e from its package.
3
The cartridge holder moves to the
home position, and then initialization
begins and requires about one minute
to complete. When initialization is
finished, the POWER lamp stops
flashing, and then lights and remains
on.
e
r
Open the top cover.
Align here
q
w
e
Remove
a
Point the print head down, and
insert the BJ Cartridge as shown
below. Align the marks on the BJ
Cartridge with the cartridge holder
(yellow-yellow, black-black).
Remove the orange protective cap.
Remove the orange protective tape.
3
4
Paper Guide
4
1
A4
•
DISCARD THE ORANGE PROTECTIVE CAP AND
Print side
2
Mark
TAPE IMMEDIATEL
Y
.
NEVER ATTEMPT TO RE-
BJ CARTRIDGE.
ATTACH THEM TO
A
Front cover
•
•
When
Container SB-10.
Never touch the area protected by the cap and tape, and never set the BJ
Cartridge down with this area touching the surface of table.
a
BJ Cartridge is not in use, always store it in
a
BJ Cartridge
Next, install the Windows printer driver.
a
Continued on back page
PRINTED IN JAPAN
QA7-1232-V01
0999TXX
©
CANON INC.2000
The following printer driver is also provided on the Setup Software &
Reference Guide CD-ROM:
• Printer driver for Windows CE.
Before you install this printer driver, read the Readme.txt file in the
WinCE\Printer\Disk1 folder on the Setup Software & Reference Guide
CD-ROM.
Chapter 2 Setting Up the Printer
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Switching the printer on and off
Before you switch the printer on, check the power lock switch on the
right side of the printer. If the power lock switch is in the left
position, slide it to the right.
1.
When the power lock switch is in the left position, it locks the power
switch off so it cannot be switched on accidentally during transportation.
To switch the printer on, press the POWER button.
2.
To switch the printer off, press the POWER button.
3.
• The printer has an energy saving Auto Power Off feature which will
power off the printer automatically if the printer remains idle for 30
minutes. To turn this feature off, or to set the idle time interval, open
the printer driver and adjust these settings on the Control tab. For
details, refer to the Windows Printer Driver Guide or Macintosh Printer
Driver Guide.
• Never unplug the power cord from the power outlet while the printer is
printing. If the power cord is unplugged while the printer is operating,
the cartridge holder will stop and not return to the home position. If the
cartridge holder remains out of the home position without the print
head capped, the print head will dry out and make the BJ Cartridge
unusable.
• You can also switch off the printer with the printer driver. For details,
refer to the Windows Printer Driver Guide or Macintosh Printer Driver
Guide.
Chapter 2 Setting Up the Printer
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Installing and using printer drivers
In order to use a BJC-55 Series Printer, you must install the correct
printer driver on your computer. This section explains the printer
drivers.
Printer drivers for Windows 98, Windows 95, Windows 2000 and Mac
OS 8.5/Mac OS 9 (If you are using an iMac, you must use Mac OS 8.1
or later.) are provided with the printer. For installation instructions, see
Getting Started or the Windows Printer Driver Guide or Macintosh
Printer Driver Guide.
2
USB IrDA (Infra-red) Comment
Windows 95 No
Version 1.0
In order to use an infra-red
connection, you will need a
Microsoft infrared port driver
version 2.0.
Windows 98/ Yes Version 1.1
If you are using Windows 2000,
the BJ Status Monitor feature is
not available.
Windows
2000/
Windows CE
Mac OS
Yes No
The following printer driver is also provided on the Setup Software &
Reference Guide CD-ROM:
• Printer driver for Windows CE.
Before you install this printer driver, read the Readme.txt file in the
WinCE\Printer\Disk1 folder on the Setup Software & Reference Guide
CD-ROM.
Setting up the IrDA wireless interface
If you have a computer or PDA with an infra-red port for wireless data
transmission, you can set up a cordless connection with the printer. You
can use the IrDA method to effect infrared data transmission.
Before you can set up an infra-red connection with the printer, you must
perform several settings on the computer. Make sure that you read the
section below before you set up the connection.
Chapter 2 Setting Up the Printer
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What you need for infrared data transmission
You can use the infrared interface with Windows 95, Windows 98, or
Windows 2000. However, in order to use the infrared interface, your
computer should meet the following requirements.
Computer
CPU
IBM PC/AT or a compatible computer
Intel Pentium or faster
IrDA 1.1 or later
IrDA
Baud rate
(transmission speed)
Max. 4 Mbps
Infrared transmission device
Built-in infra-red port on the computer,
or an infrared transmission adapter
connected to the parallel or serial port.
Operating system
Windows 98/Windows 2000
If you are using Windows 95, you need IrDA 1.0 with a maximum baud
rate of 115.2 kbps, and the Microsoft infrared port driver version 2.0.
Confirming that the infra-red transmission driver
has been installed
Follow this procedure to confirm that the infra-red transmission driver
has been installed.
Click the Start button, point to Settings, and click Control Panel to
open the Control Panel window.
1.
Look at the Control Panel window and confirm that the Infrared
Monitor icon is displayed.
2.
If the Infrared Monitor icon is displayed, the required infra-red
transmission driver has already been installed.
If the Infrared Monitor icon is not displayed, refer to your Windows
manual for instructions on installing the infrared port.
If you are using Windows 95 and the Infrared Monitor icon is not
displayed, close the Control Panel window and follow the procedure
below.
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From the Start menu, choose Find, then click on Files or Folders.
This displays the Find All Files dialog box.
3.
4.
Enter the file name Infrared.txt in the Named box, and then click
on the Find Now button. (Normally, these files exist under the
Windows directory.)
The Infrared.txt file describes the procedures for installing and
using the IR Communications Driver Version 2.0. Please read the
contents of the file carefully.
2
5.
Using infra-red data transmission
Follow this procedure to set up the printer for data transfer via the IrDA
interface.
The printer IrDA interface is on the left side of the printer.
1.
IrDA interface
Locate the IrDA interface on the computer. Arrange the printer so
the IrDA interface ports are facing one another.
2.
The IrDA interface ports must face one another and be approximately
level, within a range of about 15 degrees left or right, approx. 15
degrees up or down and not more than 80 cm (31.49 inches) apart.*
*May vary depending on the specific computer, PDA, and communication protocol used.
Chapter 2 Setting Up the Printer
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*
*
*
*
* ... approx. 15 degrees
The following conditions may reduce the reception range of the
IrDA interface.
• If another IrDA device is attached.
• If another infra-red device, like a set of wireless headphones or a
remote controller, for example, is broadcasting in the same area.
• If the IrDA port is exposed to sunlight, fluorescent light, or any
other strong light source like a large torch.
• If the IrDA port is not clean. Clean it with a soft, dry cloth if the
port is smudged or dirty.
Make sure the computer is set up for IrDA operation.
3.
To use IrDA successfully, make sure the following conditions are
satisfied:
• Make sure the infra-red driver Microsoft IR Comm Driver Ver.
3.0 has been installed.
• If you are using Windows 95/Windows 98, make sure a COM port
has been selected for IrDA with the Printer Wizard. Allocation of
a port for an IrDA wireless interface may depend on the computer
you are using. Usually COM4 can be selected as an external serial
(COM) port. For details about how your system configuration,
refer to your computer manual.
• If you are using Windows 2000, select IR as the destination
printer port. For details about how to do this, refer to your
computer documentation.
• Make sure the BJC-55 is selected as the default printer with the
BJC-55 printer driver.
• Only the Microsoft IR Comm Driver Ver. 3.0 can be used as the
IrDA driver for the BJC-55 Series. Other IrDA drivers cannot be
used.
• The IrDA interface cannot detect the printer status and reset the
printer. If communication between the printer and computer is
interrupted and the print job is stopped, the printer is initialised
automatically. (The buffer memory of the printer is cleared and
the paper is ejected.)
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Installing the BJ Cartridge
This printer is shipped with a colour and black BJ Cartridge, one of
which must be installed before you can use the printer. Each BJ
Cartridge contains removable ink cartridges and a print head unit which
releases the ink.
The Color BJ Cartridge BC-11e or BJ Cartridge BC-12e Photo is
mainly for colour printing, and the Black BJ Cartridge BC-10 is for
monochrome printing. Select the cartridge based on the print job (colour
or monochrome).
2
Choosing which BJ Cartridge to use
Color BJ Cartridge BC-11e/BJ Cartridge BC-12e Photo
Use this cartridge for printing in colour. Use the BC-11e/BC-12e Photo
whenever you want to produce brilliant colour output. Do not waste the
black ink cartridge of this colour BJ Cartridge by printing drafts of
black-and-white text documents. Use the colour BJ Cartridge only for
printing colour.
(Illustration below shows the Color BJ Cartridge BC-11e.)
Ink Cartridge
BCI-11 Color
Ink Cartridge
BCI-11 Black
When the colour ink
runs out, replace
only this ink
When the black ink
runs out, replace only
this ink cartridge.
cartridge.
Print head unit
Print head
Color BJ Cartridge BC-11e
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Black BJ Cartridge BC-10
Use this cartridge for printing in black and white for draft output. When
the BC-10 is installed your output will print faster. The BC-10 is also
more cost effective for monochrome printing because it can print more
pages per cartridge than the BC-11e.
Ink Cartridge
BCI-10 Black
When the black ink runs
out, replace only this ink
cartridge.
Print head unit
Print head
Black BJ Cartridge BC-10
BJ Cartridge guidelines
Canon manufactures several types of BJ Cartridges, but you must use only
the BJ Cartridges designed for this printer. To ensure the best performance
with the BJC-55 Series, use only Canon Color BJ Cartridge BC-11e, Canon
BJ Cartridge BC-12e Photo or Canon Black BJ Cartridge BC-10. Canon
cannot guarantee your print quality if you use any other type of BJ Cartridge.
To avoid drying out the ink, clogging the print head, or ink leakage,
follow these simple precautions:
• Do not unpack a BJ Cartridge until you are ready to use it.
• Keep the BJ Cartridge out of the reach of children. If spilled, the ink
is difficult to clean.
• Install the BJ Cartridge in the printer immediately after removing the
protective cap and protective tape.
• Never shake a BJ Cartridge.
• Never attempt to disassemble a BJ Cartridge.
• Never place a BJ Cartridge on a table with the print head facing
down.
• The BJ Cartridge must be installed in the printer or be stored in the BJ
Cartridge Container SB-10. If the print head is left uncapped, the print
head may dry out.
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BJ Cartridge installation
Press the POWER button.
1.
When you switch the printer on, the printer beeps three times and the
cartridge holder moves to the centre if a BJ Cartridge is not installed.
2
Open the top cover.
2.
• Never move the cartridge holder to the centre by pulling the film cable.
Never touch the interior of the empty cartridge holder, the terminal of
the print head unit, the print head itself, or the film cable when
installing the BJ Cartridge (shaded portions).
• When the top cover is open, never touch the orange film cable inside
the printer.
Do not touch here
Film cable
Print head
BJ Cartridge
Do not touch here
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Remove the BJ Cartridge from its protective packaging.
3.
Black BJ Cartridge BC-10
Color BJ Cartridge BC-11e/
BJ Cartridge BC-12e Photo
(Illustration below shows the
color BJ Cartridge BC-11e.)
or
When you use the Color BJ Cartridge BC-11e or BJ Cartridge BC-12e
Photo, make sure that two ink tanks, one BCI-11 Black and one BCI-11
Color (or one BCI-12 Photo Black and BCI-12 Photo Color), are installed
in the BJ Cartridge. Printing is not possible if the ink tanks are not
installed correctly.
Remove the orange protective cap from the print head and then
remove the orange protective tape.
4.
Be sure to
Protective cap
remove the
protective tape
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• To avoid staining your clothing or items in your work area, do not drop
or shake the BJ Cartridge. The ink in the BJ Cartridge can stain fabric
permanently.
• After removal, discard the protective cap and tape immediately
according to regulations in your area regarding the disposal of such
items. Never attempt to reattach the protective cap or tape to the BJ
Cartridge. Reattaching the cap or tape prevents colour printing from
executing correctly.
2
• TO AVOID DAMAGING THE PRINTER, NEVER ATTEMPT TO
INSTALL THE BJ CARTRIDGE WITH THE PROTECTIVE CAP OR
TAPE ATTACHED. PRINTING IS NOT POSSIBLE IF THE
PROTECTIVE TAPE IS NOT REMOVED.
• TO AVOID DAMAGING THE BJ CARTRIDGE, NEVER TOUCH THE
PRINT HEAD OR THE METAL CONTACTS ON THE BJ
CARTRIDGE.
Point the print head down, and insert the BJ Cartridge as shown
below. Align the marks on the BJ Cartridge with the cartridge holder
(yellow-yellow, black-black).
5.
This illustration shows the installation of the Color BJ Cartridge BC-11e.
Insert the BJ Cartridge to
align the marks (
).
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41
Press down gently on the high side of the BJ Cartridge until it snaps
in place.
6.
Close the top cover.
7.
8.
Wait about three seconds and press the CARTRIDGE button once.
CHARGE
CARTRIDGE
ERROR
POWER
RESUME
After the BJ Cartridge is installed, the printer requires at least two
seconds to detect the presence of the BJ Cartridge then the cartridge
holder will move to the home position.
Always press the CARTRIDGE button to move the cartridge holder to
the home position. If you fail to press CARTRIDGE button and the
cartridge holder stays in the centre, after five minutes the buzzer beeps
three times and the cartridge holder automatically returns to the home
position to prevent the print head from drying out.
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43
Chapter 3
Printing
This chapter describes how to load plain paper and special media in the
printer. To get the best performance from your printer, use the media
most appropriate for the task and make sure that you follow these
instructions to load it correctly.
Paper and other print media
• Always handle paper and special print media by the edges, and avoid
touching the print surfaces of the sheets. If the print surface is soiled
or scratched, the print quality will deteriorate.
• Always store unused paper and special print media in its original
package. Never bend the media and store the package flat, in a cool
location that is not exposed to high temperatures, high humidity, or
direct sunlight.
• Never use media that is excessively curled, creased, or in any other
way defective. If the media is curled, you may be able to remove the
curl by bending the media in the opposite direction before setting it in
the printer.
To straighten curled
Hold the edges of the
stack diagonally and
bend gently.
Make sure that
envelopes are not
curled more than 5 mm.
media, bend it through an
arc of about 5 cm in the
direction opposite the curl
until it is straight.
After printing never allow any moisture to contact the printed surface to
avoid spoiling the ink.
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44
Selecting paper types
One of the most important things you can do to ensure the best possible
performance from your printer is to select the correct print media. Your
printer produces letter-quality print on most plain paper, including
cotton bond and photocopier paper, and does not require special ink jet
paper. However, the print quality varies with different paper types,
especially with colour printing. Plain paper should be fully tested
before large quantities are purchased. Your printer accepts either plain
paper or the special media as described below.
Plain paper
3
Paper fed to the printer must be free of curls, folds, and damaged edges.
The printer can accept A4, A5, B5, Letter and Legal size sheets in
portrait orientation. Paper thickness should be in the range 64 to 105
gsm. Paper must be fed to the printer one sheet at a time unless you
have installed the optional sheet feeder. Canon produces Bubble Jet
Paper LC-301, a plain paper designed specially for Canon Bubble Jet
printers.
This printer meets the standards for using recycled paper. The BJC-55
Series produces excellent printouts on recycled paper.
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Special media
Several special media have been designed for use with the BJC-55
Series and other Canon Bubble Jet printers. When you handle special
media other than plain paper (e.g. Coated Paper), follow these
guidelines:
• Store the media in its original package until you are ready to use it.
Exposing media to direct sunlight or air may lower the print quality.
• Avoid high temperature and high humidity. Store media in a
comfortable environment that is not subject to wide changes in
temperature or humidity.
• Before using the media, always read the precautions and additional
instructions printed on the package or in the instructions provided
with the packet. Special media like T-Shirt Transfer TR-201 (TR-101
in the U.S.) require special handling after printing. Detailed
instructions are provided with purchase of these media.
• When using High Resolution Paper HR-101, do not use the cleaning
sheet supplied with the packet. The cleaning sheet will not feed
smoothly through the BJC-55 Series.
Envelopes
You can print addresses on envelopes of two common standard sizes:
• European DL size (220 x 110 mm).
• U.S. Commercial 10 (241 x 105 mm (9.5 x 4.1 inches)).
An envelope can be loaded horizontally or vertically for printing.
Envelopes, like other media, must be loaded one at a time.
If an envelope will not advance, use the top of a biro or pen to sharpen
the crease of the right edge of the envelope.
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46
The following envelopes cannot be used:
• Envelopes with windows, holes, perforations, cutouts, and double
flaps.
• Envelopes made with special coated paper or deeply embossed paper.
• Envelopes using peel-off sealing strips.
• Envelopes in which letters have already been enclosed.
• Warped envelopes or envelopes that have been folded.
Selecting the print media
3
The correct choice of media is particularly important for colour
printing.
The Canon BJC-55 Series is capable of printing not only on plain paper,
but also on envelopes, transparencies, and other media. Please use the
following guidelines when selecting a print media for your documents.
• Plain copier paper provides good results, and paper with cotton fibre
is also suitable for colour printing.
• For important presentations or documents that include intensive
graphics and colour, use High Resolution Paper HR-101, High Gloss
Film HG-101, Glossy Photo Paper GP-301, or similar products. The
printer will produce even more vivid colours with these media. When
printing on High Gloss Film or Glossy Photo Paper, print on the
glossy side only.
• Before printing on High Gloss Film HG-101 or Back Print Film BF-
102, set one sheet of plain paper in front of the printer where the
printed film will be ejected. This insulates the ejected sheet from the
build-up of static electricity between the surface of the desk or work
table under the printer and the film. A static charge could jam the film
and prevent it from ejecting correctly.
• Use Glossy Photo Cards FM-101 when creating photo greeting cards.
This media allows you to make beautiful, borderless cards. When
printing on this media, be sure to print on the side with the glossy
finish.
• For overhead presentations, use Transparencies CF-102. Do not use
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copier transparencies as they cannot absorb the ink.
• If back-lighting is available for your presentation, you can use Back
Print Film BF-102. This print medium is a mylar translucent sheet on
which colours appear very vivid when shown with a back-lighting
device.
• You can also produce original designs on T-Shirt Transfer TR-201
(TR-101 in the U.S.) and transfer them with a hot iron to cotton or
cotton-polyester blend T-shirts.
• For envelopes, use European DL size (220 x 110 mm) or U.S.
Commercial 10 (241 x 105 mm (9.5 x 4.1 inches)).
• When you use special print media, make sure that you always print on
the correct side. For details, refer to the table for loading special
media. (☞49)
Loading paper and other media
Paper and other media must be loaded one sheet at a time.
• Before you attempt to load single sheets of paper or other media into
the feed slot on the front of the printer, make sure the battery pack is
installed. If the battery pack is not installed, you may experience
problems feeding paper or other media into the front feed slot. Install
the battery pack and leave it installed, even if you intend to use the
printer only with the AC adapter.
• Before you load a sheet of paper or other media in the printer, make
sure the computer is turned on. If you turn on the computer after the
printer is loaded, the sheet will eject from the printer.
Follow this procedure to load paper or other media one sheet at a time.
Open the front cover.
Make sure that battery is installed. If the battery is not installed,
1.
install it. (☞28) An error will occur if the battery is not installed.
Make sure the printer driver and software application are set up for
the media you are going to print on. For details, refer to the
2.
Windows Printer Driver Guide or Macintosh Printer Driver Guide.
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Select one sheet of the media you want to load and hold the print
side up at the edge of the feed slot.
3.
You must determine the correct print side of the sheet, based on the
type of media you are using. Refer to the table below.
Loading Table for Manual Feed
Name
Media Type*
Print Side
Either side General purpose
up
printing.
Either side All purpose paper for
Purpose
Plain paper
Plain Paper
Bubble Jet
Paper LC-301
Plain Paper
up
printing business
letters, tables, graphs,
charts, colour
3
presentations, etc.
Glossy Photo
Paper GP-301
Glossy Photo
Paper
Glossy side Produces superior
up
results in printing
photographic
images.
Glossy Photo
Cards FM-101
Glossy Photo
Cards
Ideal for printing
photographs on
card size sheets.
Glossy side
up
High Resolution High
Whiter side Produces vivid
Paper HR-101
Resolution
up
graphics and near-
photo quality with
Paper
photographic images.
Transparency
Either side Produces colour
Transparencies
CF-102
up
images for display
with an overhead
projector.
Glossy side Specially designed
High Gloss Film High Gloss
up
to reproduce
photographic
images in lustrous
colours.
HG-101
Film
Back Print Film
BF-102
Back Print Film Matte side Special mylar-based
up
translucent sheets
for printing colour
images to be
projected with a
backlighting device.
T-Shirt
Transfer
T-shirt Transfer
TR-201
(TR-101 in the
U.S.)
Side with
Print on the sheet
green lines then transfer the
face down. colour image to a
cotton or polyester-
cotton blend T-shirt
with a hot iron.
*Media Type:This is the name of the Media Type you will see after you pull down the
list for Media Type on the Paper control sheet of the printer driver.
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4. Slide the paper guide to the mark for the size of the media you
➊
are loading.
Hold the sheet with the print side up and align the left edge of the
5.
sheet with the stopper on the left side of the front cover.
➋
Stopper
2
3
A4
Mark for the size
1
Paper guide
Insert the paper straight into the printer (about 5 cm) until it
stops. Push the sheet in slightly and hold it in place for about two
seconds. The sheet will feed partially into the printer.
➌
6.
• If the sheet is too narrow (less than 100 mm), or if the sheet is inserted
diagonally, the buzzer will beep once, the CHARGE/ERROR lamp will
flash, and the printer will eject the paper from the feed slot. After the
sheet is inserted again correctly, the printer will reverse feed it slightly
and the buzzer will not beep. If POWER lamp is flashing, data remains
to be printed. Press the RESUME button to finish the print job.
• If the POWER lamp lights and remains on, remove the sheet and then
load it again.
Start the print job with your software application.
7.
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Changing the BJ Cartridges
Follow the procedure below to change the BJ Cartridges. For example,
before you print a long report full of black-and-white text, replace the
Color BJ Cartridge BC-11e or BJ-Cartridge BC-12e Photo with a Black
BJ Cartridge BC-10.
Check the printer POWER lamp and make sure that it is on. If the
printer is off, press the POWER button to switch it on.
1.
Press the CARTRIDGE button. The cartridge holder moves to the
centre and the POWER lamp flashes.
2.
If the print head is overheated, it may not move to the centre immediately.
Wait a few minutes for the print head to cool down. Never attempt to move
the cartridge manually by pushing it or pulling on the film cable.
3
Open the top cover.
3.
Film cable
When the top cover is open, never touch the orange film cable inside
the printer.
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With the tip of your finger, lift up the green tab on the corner of the
BJ Cartridge then raise the cartridge and green print head unit out of
the cartridge holder. The white and Grey tabs are used for replacing
the ink cartridge.
4.
Hold the green tab
to remove the BJ
Cartridge.
Always hold a BJ Cartridge by its sides and never touch the wet print
head or metal contacts.
Do not touch here!
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After removing the partially used BJ Cartridge, use the BJ Cartridge
Container SB-10 supplied with the printer.
Align the marks on the BJ Cartridge with the marks on the container
and insert the BJ Cartridge into the container.
5.
6.
Screw the lid onto the storage container until it stops then continue
twisting the lid until the mark on the lid is aligned with the mark on
the body of the storage container.
Always screw the lid on tightly to prevent the BJ Cartridge from drying
out.
3
Lid
Mark
Mark
If you are installing a new BJ Cartridge, remove the BJ Cartridge
from its protective packaging.
7.
Black BJ Cartridge BC-10
Color BJ Cartridge BC-11e/
BJ Cartridge BC-12e Photo
(Illustration below shows the
Color BJ Cartridge BC-11e.)
or
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If you are installing a new BJ Cartridge, remove the orange
protective cap and orange protective tape from the BJ Cartridge.
8.
Protective tape
Protective cap
To avoid staining your clothing or articles in your work area, do not drop
or shake the BJ Cartridge. The ink in the BJ Cartridge can stain fabric
permanently.
Insert the BJ Cartridge as shown below. Align the marks on the BJ
Cartridge and the cartridge holder (yellow-yellow, black-black).
9.
Insert the BJ Cartridge to
align the marks (
).
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Press down on the high side of the BJ Cartridge until it snaps into
the cartridge holder.
10.
3
Close the top cover.
11.
12.
Wait about three seconds and press the CARTRIDGE button once.
After the BJ Cartridge is installed, the printer requires at least two
seconds to detect the presence of the BJ Cartridge. The cartridge
holder moves to the home position, and the printer automatically
executes print head cleaning. Once print head cleaning is completed,
the printer is ready to print.
If print quality problems such as white streaks, missing dots, or
irregular dots are found in the initial printout, clean the print head.
(☞85)
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Chapter 4
Performing Test Prints
In this chapter we will show you how to perform all the test prints with
the operation panel. These test prints can also be executed from the
Windows printer driver.
Starting the test prints
Follow this general procedure to perform any test print.
To avoid fouling the platen with wet ink, never attempt to perform a test
print on paper smaller than A4 or Letter size. You can print on either side
of plain paper.
Check the table below and select the test you want to print.
1.
Test Print
Number of Beeps
See page
Printer Settings
Nozzle Check Pattern
2
4
58
58
Switch off the printer by pressing the POWER button and wait for
the print head unit to return to the home position.
2.
3.
Press and hold down the POWER button. Wait for the number of
beeps required for the test print you want then release the POWER
button. After you release the POWER button, the test print you
selected starts to print.
Load the printer with A4 or Letter paper. (☞48)
4.
5.
Press the RESUME button. The CHARGE/ERROR lamp goes off
and printing starts.
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Samples and descriptions of each test print are provided on the
following pages.
In addition to starting the test prints, you can also use the POWER
button to change the printer default settings.
Press the POWER button to switch the printer off.
1.
2.
Press and hold down the POWER button and count the number of
beeps. Release the POWER button when you hear the number of
beeps for the defaults you want to set.
Default
Number of Beeps
LQ mode (USA)
LQ mode (Europe/Asia)
7
9
If you release the POWER button for any other number of beeps, the
setting could change. In this case, repeat from Step 1.
The following table lists the defaults for each setting.
4
USA
Europe/Asia
Print Control Mode
Paper Selection
Print Mode
LQ
LQ
LTR
HQ
A4
HQ
Reduction
1/1
ON
Roman
437
1/1
Auto Power Off
Font
Code Page
ON
Roman
437
Page Length
Character Set
Text Scale
Auto Line Feed
Auto Carriage Ret.
Auto Graphics Mode
Intl. Chara. Set
Ink low warning
23 inch
Italic
OFF
CR
23 inch
Italic
OFF
CR
—
—
—
USA
Disable
—
USA
Disable
HQ: High Quality.
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Sample test prints
Printer settings
Lists the current settings for the printer.
Status Information Sample
Nozzle Check Pattern
Prints a hatch pattern so you can check the performance of the print
head. If the print heads become clogged, the lines will appear broken or
not complete. Normally, print head cleaning or print head flushing will
correct print head performance. (☞85)
Yellow
Magenta
Cyan
Black
If the printed pattern is different from the nozzle check pattern above,
refer to “Printout is not clear or has white streaks”. (☞92)
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Chapter 5
Daily Operation and Printer
Maintenance
This chapter covers the care and maintenance of your Canon BJC-55
Series printer including instructions for transporting, storing, and
cleaning the printer, replacing BJ Cartridges, and cleaning the print
head.
Your printer requires little maintenance but to keep it in top operating
condition, you should perform the following routine maintenance.
Recharging and replacing the battery pack
This section shows you how to recharge and replace your battery pack.
Install and use only a Canon Li-Ion Battery LB-50 in this printer. You
must install the battery pack and leave it installed in the printer even if
you intend to use the printer only with the AC adapter. If the battery pack
is not installed, the printer CHARGE/ERROR lamp will light orange and
the printer will beep six times.
Recharging the battery pack
When the power in the battery pack runs low, the CHARGE/ERROR
lamp flashes orange and the printer beeps four times. When the power
in the battery pack is depleted, the CHARGE/ERROR lamp lights
orange and the printer beeps twice (one long and one short beep).
Follow this procedure to recharge the battery pack.
NEVER ATTEMPT TO RECHARGE THE BATTERY PACK WITH
ANYTHING OTHER THAN THE UNIVERSAL AC ADAPTER AD-360U
SUPPLIED.
For best results, charge the battery pack at room temperature 10°C to
30°C (50°F to 86°F). The battery pack will recharge very slowly at low
temperature and will not charge fully at high temperature.
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Press the POWER button to switch the printer off.
1.
2.
CHARGE
CARTRIDGE
ERROR
POWER
RESUME
Connect the power cord to the AC adapter , insert the DC plug
➊
into the printer , and insert the power cord into a power source
.
➋
➌
3
1
2
5
The CHARGE/ERROR lamp will remain illuminated green until
the battery pack is completely recharged.
When the CHARGE/ERROR lamp goes off, you can disconnect
the AC adapter.
3.
• The battery pack requires six hours (maximum) to recharge.
• The battery pack may become warm during a long print job and may
not start recharging until it has cooled (max. 30 minutes).
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Replacing the battery pack
Follow this procedure to replace the battery pack.
You can replace the battery pack at any time. You may want to
purchase and carry extra battery packs for emergencies. However,
please remember that new battery packs must be fully charged before
you can use them. Before you travel, make sure new battery packs are
fully charged.
You must also replace a battery pack after it is exhausted. The
CHARGE/ERROR lamp will flash and the printer will beep six times
when the battery pack becomes exhausted. After the battery pack is
exhausted, it cannot be recharged and used again.
HANDLE THE BATTERY PACK CAREFULLY BY FOLLOWING THE
GUIDELINES DESCRIBED ON PAGE 30.
Press the POWER button to switch the printer off.
1.
If the optional Auto sheet feeder is installed on the printer, remove
it.
2.
If the front cover is closed, open it.
3.
Push the battery pack release to the right ➊. The battery pack will
spring slightly out of the printer ➋.
4.
1
2
Remove the battery pack from the printer.
5.
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Remove the new battery pack from its packaging.
6.
7.
Align the mark on the printer ( ) with the mark on the battery pack
(
) and insert the left end of the battery pack into the printer at a
slight angle.
Insert here
Align here
marks
5
Push in the right side of the battery pack to lock it in place.
Close the front cover.
8.
9.
If you have just installed a new battery pack, you must allow it to
charge before you can use it. Just leave the AC adapter connected to
the printer and the power outlet. The battery pack will charge while
the printer is switched off or on. About six hours (maximum) is
required for the battery pack to fully charge.
10.
If you have replace an exhausted battery pack, dispose of the battery
pack according to the regulations in your country. For details, contact
your Canon Authorised Dealer or Canon Representative.
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Setting the low-ink warning
How to enable the low-ink warning
This printer is provided with a low-ink warning.
Before the printer is shipped, the low-ink warning is set to off. For
details about setting the low-ink warning with the printer driver, see the
Windows Printer Driver Guide or Macintosh Printer Driver Guide.
• The procedure below describes how to switch the low-ink warning on
and off with the operation panel. The low-ink warning can also be
switched on and off with the printer driver. For details, see the
Windows Printer Driver Guide or Macintosh Printer Driver Guide.
• In the printer driver dialogue box, “Ink Cartridge” is displayed for “Ink
Tank”.
Press the POWER button to switch the printer off.
1.
Press and hold down the POWER button until you hear 8 beeps and
then release it. This switches the low-ink warning on.
2.
If you released the POWER button at the wrong time, just repeat the
procedure from Step 1.
When an low-ink warning is displayed
When ink runs low in an ink tank, the printer beeps twice and the
CHARGE/ERROR lamp flashes.
1.
Press the CARTRIDGE button on the printer.
Observe the flashing CHARGE/ERROR lamp to determine which
2.
ink tank has run out of ink and requires replacement.
Flash Count
Meaning
Steady flashing Black ink tank low
2 flash intervals Colour ink tank low
3 flash intervals Black and colour ink tanks low.
Replace the ink cartridge.
3.
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Reset the operation count for the low-ink warning
For every ink cartridge replaced, press and hold down the RESET
button for the required number of beeps.
4.
• BCI-11 Black, BCI-10 Black or
BCI-12 Photo Black replaced?
1beep
• BCI-11 Color or BCI-12 Photo Color replaced?
• Both BCI-11 Black/BCI-11 Color, or both
BCI-12 Photo Black/BCI-12 Photo Color replaced?
• Cancel immidiately previous operation and try again?
2beeps
3beeps
4beeps
• When the low-ink warning is switched on, you must execute the
procedure above. If you fail to execute this procedure, the low-ink
warning will not be reset and the CHARGE/ERROR lamp will not
extinguish.
• If you use the printer driver to replace the ink cartridge, this procedure
is not required. Follow the procedures described in the Windows
Printer Driver Guide or the Macintosh Printer Driver Guide. The low-ink
warning will be reset automatically by pressing the CARTRIDGE
button at the last step of the replacement procedure.
Press the CARTRIDGE button again to return the printer to the
home position.
5.
5
Switching off the low-ink warning
Press the POWER button to switch the printer off.
1.
Press and hold down the POWER button until you hear 7 beeps
then release it. This switches the low-ink warning off.
2.
If you released the POWER button at the wrong time, just repeat the
procedure from Step 1.
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Replacing ink cartridges
In this section we show you how to handle and replace the ink
cartridges.
Handling ink cartridges
BJ Cartridges and ink cartridges should be used within six months of
purchase to ensure optimum printing. To avoid leaking or drying,
follow these simple precautions:
• Never attempt to disassemble an ink cartridge.
• Never shake an ink cartridge.
• Never unpack an ink cartridge until you are ready to install it.
• Do not remove ink cartridges from the BJ Cartridge unnecessarily.
• To prevent drying out the print head, never use the print head unit
with an ink cartridge missing.
• Always install an ink cartridge as soon as you remove the protective
cap.
• Keep unused ink cartridges out of the reach of children, and discard
used ink cartridges immediately. If spilled, the ink is difficult to
clean.
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Examining the ink cartridges
The Color BJ Cartridge BC-11e/BJ Cartridge BC-12e Photo employs
the Ink Cartridge BCI-11 Color/BCI-12 Color and the Ink Cartridge
BCI-11 Black/BCI-12 Black.
(Illustration below shows the Color BJ Cartridge BC-11e.)
Ink Cartridge
BCI-11 Color
Ink Cartridge
BCI-11 Black
When the colour
ink runs out,
replace this ink
cartridge.
When the black ink
runs out, replace
this ink cartridge.
Print head unit
Print head
Color BJ Cartridge BC-11e
5
The Black BJ Cartridge BC-10 employs only one ink cartridge.
Ink Cartridge
BCI-10 Black
When the black ink runs
out, replace this ink
cartridge.
Print head unit
Print head
Black BJ Cartridge BC-10
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Replacing an ink cartridge
Replace an ink cartridge when it runs out of ink. The frequency of
changing the ink cartridges will vary according to how the printer is
used. If you frequently print images of heavy density, you will need to
change the ink cartridges more often. For details about cartridge
capacity, refer to the Printer Specifications at the end of this user’s
manual. (☞160)
• To ensure the best performance of the ink cartridges, you should
install ink cartridges within one year of the purchase date and use
them within six months after they are installed in the BJ Cartridge.
• When the low-ink warning is switched on, follow the procedure to
replace the ink tank and reset the low-ink warning detection counter.
(☞64) After replacing the ink cartridge, press the CARTRIDGE button
to return the cartridge holder to the home position.
Check the POWER lamp and make sure that it is switched on. If the
printer is off, switch it on.
1.
Press the CARTRIDGE button. The cartridge holder moves to the
centre and the POWER lamp starts flashing.
2.
If the print head is overheated, it may not move to the centre
immediately. Wait a few minutes for the print head to cool down. Never
attempt to move the cartridge manually by pushing it or pulling on the
film cable.
Open the top cover.
3.
Film cable
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When the top cover is open, never touch the orange film cable inside
the printer.
Release the hook on the ink cartridge and raise it up as shown in the
illustration below.
4.
Dispose of the ink cartridge immediately.
You may want to place it in a plastic bag to keep from spilling any ink.
Ink Cartridges BCI-11 Color and Black/BCI-12 Photo Color
and Photo Black
(Illusration below shows the Color BJ Cartridge BC-11e.)
Press this
white hook to
remove the
colour ink
Press this grey
hook to
remove the
black ink
cartridge.
cartridge.
5
Do not raise the green
tab!
This is for BJ Cartridge
replacement. Be sure to
leave the green print head
unit in the printer.
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Ink Cartridge BCI-10 Black
Press this grey hook to remove the
ink cartridge.
Do not press the green tab!
This is for BJ Cartridge replacement.
Be sure to leave the green print head
unit in the printer.
DO NOT TOUCH THE INTERIOR OF THE CARTRIDGE HOLDER,
THE BASE OF THE PRINT HEAD UNIT, THE PRINT HEAD, THE FILM
CABLE, OR THE INK CARTRIDGE FILTERS WHEN CHANGING THE
INK CARTRIDGE.
When replacing an ink cartridge, remove only the empty ink cartridge
and leave the print head unit in the cartridge holder to avoid soiling your
hands.
Remove the orange protective cap from the new ink cartridge.
5.
Protective
Cap
Protective
Cap
Ink Cartridge BCI-11
Black/BCI-12 Photo
Black
Ink Cartridge BCI-11
Color/BCI-12 Photo
Color
Do not touch or insert anything into the filter on the ink cartridge.
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Do not touch or insert
anything into these filters.
Do not touch or insert
anything into this filter.
TO AVOID DROPPING AN INK CARTRIDGE AND SPILLING INK ON
YOUR HANDS, CLOTHING, OR AROUND THE WORK AREA,
ALWAYS HANDLE INK CARTRIDGES WITH CARE. INK STAINS
CANNOT BE REMOVED FROM FABRIC.
5
Position the new ink cartridge so that its filter is on the bottom, and
insert it as shown in the illustration below.
6.
BCI-11/BCI-12
Insert the ink cartridge
to align the marks
(
).
BCI-10
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Press down gently on the high side of the ink cartridge until the ink
cartridge clicks into the print head unit.
7.
BCI-11/BCI-12
BCI-10
Close the top cover.
8.
9.
Press the CARTRIDGE button. The cartridge holder moves to the
home position and the printer starts cleaning the print head.
Replacing BJ Cartridges
Follow this procedure to replace or exchange a BJ Cartridge.
Before you replace a worn BJ Cartridge...
When a print head becomes worn out, the printing is no longer crisp and
clear, gaps may appear in characters, and lines may appear broken or
not complete. However, these and similar problems can also be caused
by a clogged print head.
Before you decide to replace the BJ Cartridge, always clean the print
head to confirm that the problem is not a clogged print head.
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Print a Nozzle Check Pattern. (☞56)
1.
2.
If the quality of the pattern is poor, clean the print head four or five
times. (☞85)
Print another Nozzle Check Pattern. If the pattern is still poor, flush
the print head twice. (☞85)
3.
4.
If print head flushing fails to correct the problem, follow the
procedure below to replace the BJ Cartridge.
Replacing a BJ Cartridge
Follow this procedure to replace the BJ Cartridge.
The Black BJ Cartridge BC-10, Color BJ Cartridge BC-11e and BJ
Cartridge BC-12e Photo were designed specially for this printer. Never
attempt to use any other type of cartridge with this printer.
Check the printer POWER lamp and make sure that it is switched
on. If the printer is off, press the POWER button to switch it on.
1.
Press the CARTRIDGE button. The cartridge holder moves to the
centre and the POWER lamp flashes.
2.
5
• You can use the printer driver screen to replace or switch the BJ
Cartridge. For details, see the Windows Printer Driver Guide or the
Macintosh Printer Drive Guide.
If the low-ink warning is switched on, the replacement procedure is
different. (☞68)
• If the print head is overheated, it may not move to the centre
immediately. Wait a few minutes for the print head to cool down. Never
attempt to move the cartridge manually by pushing it or pulling on the
film cable.
Remove the BJ Cartridge and install a new BJ Cartridge. Follow the
same procedure used to replace a Color BJ Cartridge BC-11e with a
3.
Black BJ Cartridge BC-10. (☞51)
Dispose of the old BJ Cartridge immediately.
You may want to place it in a plastic bag to prevent spillage from the
print head.
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Press the CARTRIDGE button.
4.
The cartridge holder moves to the home position and the printer
starts cleaning the print head. After print head cleaning is
completed, the printer is ready for operation.
Installing the optional Color Image Scanner
Cartridge IS-12
The printer can be converted to a colour image scanner by installing the
optional Color Image Scanner Cartridge IS-12. This section describes
how to install the scanner software and, install and remove the Scanner
Cartridge. For details about operating the printer as a scanner, see the
IS-12 Reference Guide on the Setup Software & Reference Guide CD-
ROM. Follow the appropriate procedure below to open the Reference
Guide.
Windows
Set the Setup Software & Reference Guide CD-ROM in the CD-ROM
drive. Wait for the installer to start automatically, and then click
Reference Guide. At the next screen, click Scanner Reference Guide to
open the IS-12 Reference Guide on the screen.
Macintosh
Set the Setup Software & Reference Guide CD-ROM in the CD-ROM
drive. Wait for the CD-ROM folder to open automatically, and then
double-click Manual folder. Next, double-click the folder of your
language, and then click IS12x_mac (“x” differs depending on the
language you selected) to open the IS-12 Reference Guide on the screen.
Installing the software for the Scanner Cartridge
Follow this procedure to install the software for the optional Scanner
Cartridge.
This procedure assumes that you have already installed the printer
driver.
Install the scanner driver from the Setup Software & Reference Guide
CD-ROM provided with the printer. To avoid operational problems, do
not install the scanner driver provided with the Scanner Cartridge.
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For Windows:
Set the Setup Software & Reference Guide CD-ROM in your CD-
ROM drive.
1.
Click the Install Software button.
2.
Click the IS Scan Software button.The button colour changes to red.
3.
Click the Start button.
4.
5
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Make sure that Normal installation is selected and click the Next
button.
5.
Normal installation installs both IS Scan Plus and IS Scan. IS Scan Plus
can be run as an independent program, but IS Scan can be used only
with a Twain-compliant software application.
Select Install TWAIN driver only when you want to use the scanner
software with a Twain-compliant software application.
Confirm Destination Location and click the Next button.
6.
The installation of the scanner software begins.
Follow the instructions displayed to complete the installation.
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For Macintosh:
If you have used Mac OS 9 to set up a Multiple User scheme with
Limited accounts and Panels accounts, the installation method is
different. For more details about installation, open the Scanner Driver
folder on the Setup Software & Referance Guide CD-ROM, and then
double-click the Readme file.
Set the Setup Software & Reference Guide CD-ROM in your CD-
ROM drive.
1.
Double-click the IS Scan folder.
2.
Double-click the folder of your language.
3.
Double-click the Installer icon.
4.
Read the License Agreement, and then click the Agree button if you
accept the terms of the agreement.
5.
5
Confirm the Destination and click the Install button.
6.
The installation for the scanner software begins.
Follow the instructions displayed to complete the installation.
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• Copy Utility, another software application which can used with the
Scanner Cartridge to copy originals, is provided in the Copy Utility
folder on the Setup Software & Reference Guide CD-ROM. To install
Copy Utility, open the Copy Utility folder then drag and drop the Copy
Utility icon for your language on the hard disk.
Installing and removing the Scanner Cartridge
This section describes how to install and remove the Scanner Cartridge.
Scanning lens
Electrical contacts
The Scanner Cartridge is delicate and precision-built so always handle it
carefully. Never touch the parts of the Scanner Cartridge indicated in the
illustration.
NEVER SWITCH THE SCANNER CARTRIDGE AND BJ CARTRIDGE
DURING A SCANNING OR PRINTING JOB.
Installing the Scanner Cartridge
Follow this procedure to install the Scanner Cartridge.
Check the printer POWER lamp and make sure that it is on. If the
lamp is off, press the POWER button to switch the printer on.
1.
Press the CARTRIDGE button. The cartridge holder moves to the
centre.
2.
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Open the top cover.
3.
Film cable
When the top cover is open, never touch the orange film cable inside
the printer.
With the tip of your finger, lift up the green tab on the corner of the
BJ Cartridge then raise the cartridge out of the cartridge holder.
4.
5
Hold the green tab
to remove the BJ
Cartridge.
Make sure that you remove the whole BJ Cartridge, not just the ink
cartridges.
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Store the BJ Cartridge in a BJ Cartridge Container SB-10.
5.
To prevent the print head from drying out, close the lid on the container
tightly. If the print head dries out, it will no longer be able to print.
Remove the Scanner Cartridge from its protective case.
6.
Save the case! You will need it to store the Scanner Cartridge when it is
not installed on the printer.
With its label facing up, place the Scanner Cartridge in the cartridge
holder at a slight angle.
7.
Film cable
Insert the Scanner
Cartridge so the marks
are aligned. ( ).
When the top cover is open, never touch the orange film cable inside
the printer.
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Press down gently on the high side of the Scanner Cartridge until it
snaps in place.
8.
Close the top cover.
9.
Press the CARTRIDGE button.
10.
After the Scanner Cartridge is installed, the printer requires at least
two seconds to detect the presence of the Scanner Cartridge, then the
Scanner Cartridge moves to the home position.
5
Removing the Scanner Cartridge
Remove the Scanner Cartridge as soon as you are finished scanning and
replace it with a BJ Cartridge.
To avoid problems with printer and Scanner Cartridge operation, never
leave the Scanner Cartridge in the printer longer than necessary.
Check the printer POWER lamp and make sure that it is on. If the
lamp is off, press the POWER button to switch the printer on.
1.
Press the CARTRIDGE button. The cartridge holder moves to the
centre.
2.
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Open the top cover.
3.
Film cable
When the top cover is open, never touch the orange film cable inside
the printer.
With the tip of your finger, lift up the tab on the Scanner Cartridge
then raise it out of the cartridge holder.
4.
Tab
Store the Scanner Cartridge in its protective case.
5.
Remove the BJ Cartridge from the BJ Cartridge Container.
6.
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Insert the BJ Cartridge into the cartridge holder diagonally so the
points of the small triangle marks align (yellow-yellow, black-
black).
7.
Press down gently on the BJ Cartridge until it clicks into place.
Close the top cover.
8.
9.
Press the CARTRIDGE button.
10.
Cleaning the printer
Before you start cleaning
You should clean the printer regularly to avoid printing problems.
Follow these simple guidelines when you clean the printer:
• Before you clean the printer, press the POWER button to switch the
power off, unplug the AC adapter from the power source, and remove
the battery pack from the printer. (☞62)
• Use only a soft cloth to clean the printer. Do not use paper towels or
tissues.
5
• Do not clean the grease from the cartridge rail.
• To avoid damaging the surface of the printer, do not clean the printer
body with volatile liquids such as thinners, benzene, or any chemical
or spray cleaners.
• When cleaning the printer, avoid the area near the print head on the
BJ Cartridge. Do not touch the print head, film cable and other
delicate parts.
• Never submerge the printer in water.
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Cleaning inside and outside the printer
Open the top cover.
1.
Film cable
When the top cover is open, never touch the orange film cable inside
the printer.
Clean the platen.
2.
The platen, which holds the paper in position during ink transfer,
may be soiled after a paper jam or other paper feed problems. When
the platen is soiled with ink, the back or edge of the printed sheet
may be smudged. Use a soft, dry cloth to wipe the platen clean.
Platen
Instruction plate
WHILE YOU ARE CLEANING THE INSIDE OF THE PRINTER, DO
NOT BEND THE INSTRUCTION PLATE.
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Clean the underside of the top cover. Ink residues may collect in this
area.
3.
Cleaning the print head
You should start print head cleaning when your print quality is poor.
There are two methods of print head cleaning:
• Cleaning: Requires about 30 seconds and can improve print quality.
• Flushing: Requires about 60 seconds and corrects severe nozzle
clogging. Because Flushing consumes a lot of ink, execute flushing
only when the print quality does not improve after repeated cleaning.
5
You can start cleaning or flushing the print head with the printer driver or
the operation panel. For details about starting cleaning or flushing with
the Windows printer driver, refer to the Windows Printer Driver Guide or
Macintosh Printer Driver Guide.
To start cleaning/flushing from the operation panel:
Press and hold down the RESUME button.
1.
To start print head cleaning, hold down the RESUME button until
you hear two beeps then release it. Cleaning requires about 30
seconds.
To start print head flushing, hold down the RESUME button until
you hear three beeps then release it. Flushing requires about 60
seconds.
To check the performance of the print head, print a Nozzle Check
Pattern. (☞56)
2.
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Preparing the printer for travel or storage
Follow the procedure below before you transport or store the printer.
Press the POWER button to switch off the power. This secures the
cartridge holder in the home position.
1.
On the right side of the printer, slide the power lock switch to the
left position. This locks the printer off so it cannot be switched on
accidentally during transportation.
2.
The next time you use the printer, make sure that you slide the power
lock switch to the right position before you press the POWER button to
switch the printer on.
If the optional Auto sheet feeder is attached, remove it.
3.
If the AC adapter and USB interface cable are connected, disconnect
them from the printer and the power outlet.
4.
Make sure that the top cover is closed.
5.
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If you are going to store the printer for a prolonged period (three
months or more), remove the battery pack.
6.
You do not have to remove the battery pack to transport the printer.
Remove the battery pack only if you are going to store the printer for a
prolonged period (three months or more).
• Open the front cover.
• Push the battery pack release to the right. The battery pack will
spring slightly out of the printer.
• Remove the battery pack and close the front cover.
5
Replace the printer and accessories in the original packing materials
7.
for storage, or place them in a suitable carrying case for transport.
• It is not necessary to remove the BJ Cartridge and ink cartridges
from the printer for transport.
• When travelling on an aeroplane, always pack the printer with
your hand luggage items to minimise shocks and vibrations to the
printer.
• Avoid leaving the printer in a closed automobile where it may be
exposed to extremes of temperature or humidity.
The printer can safely be sent through airport security X-ray machines.
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Chapter 6
Troubleshooting
How to use this Section
This troubleshooting section describes problems and solutions for many
common problems you may experience. Work through this section as
described below.
An error message is shown on the screen
If there is an error message shown on the screen regarding to the printer,
refer to “Error messages”. (☞91)
Identify the problem
Identify the problem by referring to “Quick reference list of possible
problems” for a detailed description of the problem and suggestions for
solving the problem. (☞90)
If the problem cannot be identified
The problems that you encounter may not be solely due to the printer.
Problems may occur with the basic software, the application software or
the computer (lack of memory, hard disk problems, etc.) that you are
using. Refer to your software application or computer hardware
manuals for troubleshooting instructions.
The problem still cannot be resolved
For faster assistance, there are a few items that we recommend you
confirm Before you call for service. (☞145)
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• If you forget a procedure, or if you do not know the purpose of an
option in the printer driver, use the printer driver on-line Help. For
details refer to the Windows Printer Driver Guide or Macintosh Printer
Driver Guide.
• If you are using Windows, click the question mark (?) in the upper
right corner of the dialog box. After the pointer changes to the shape
of a question mark, click the option in the dialog box to open a flyout
with a description of the selected option. You can also click the Help
button provided in the dialog box to open on-line Help.
• If you are using Macintosh, from the Help menu select Show
Balloons then point and click on the screen option to open a flyout
with a description of the selected option.
• These troubleshooting descriptions are for Windows 98, Windows 95,
Mac OS 8.5, and Mac OS 9 (If you are using an iMac, you must use
Mac OS 8.1 or later).
• In explanations where Windows 98 and Windows 95 are different, a
Windows 98 screen shot is provided.
6
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Quick reference list of possible problems
Problem
See Page
Printout is not clear or has white streaks
Strange characters printing
Cannot start the print job
92
94
96
USBPRNxx: write error appears on the screen
Cannot install the printer driver
100
102
Application Error or General Protection Fault appears
on the screen
Cannot print to the end of the print job
Cannot feed manually
Printout rotated 90 degrees
Vertical lines are broken
104
105
107
109
111
BJ Cartridge does not return to the home position
after installation
Cannot print via wireless infra-red connections
Paper skews or jams during feeding
Screen colours and the printed colour do not match
Document prints in only black and white
Colours are broken or uneven
114
115
118
120
122
124
Printing beyond edge of a page,
or portions of printed page are missing
126
128
129
130
131
133
134
135
136
Printer does not switch on
Printer does not switch off
Printer seems to be working but nothing prints
Print job halts
Printing blurred or smudged
Printout is excessively curled
Battery is not charging
CHARGE/ERROR lamp lights or flashes orange
“Error Number: *300” appears on the screen
and print job does not execute
“Type x Error” appears on the screen
Cannot execute background printing
Cannot select the printer in the Chooser
140
141
143
144
• If you are using the Color Image Scanner Cartridge IS-12 (optional),
refer to the Troubleshooting section of the IS-12 Reference Guide
provided on the Setup Software & Reference Guide CD-ROM for
specific instructions.
• If you have switched on the low-ink warning feature, then the
CHARGE/ ERROR lamp will flash when the ink is low. This is not an
error. (☞64)
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Error messages
Here is a list of messages that may appear when an error occurs. Refer
to the appropriate section for a possible solution to the problem.
Problem
Error writing to USBPRNxx: for Printer BJC-55 100
Service error xxx! Call for service! 137
See Page
This program has attempted and illegal operation
and will shut down.
104
File cannot be found on the specified path
or disk.
102
105
Cannot execute print due to insufficient
disk space.
Waste ink cartridge is full! Call for service! 137
Cannot execute print due to insufficient
memory.
104
Cannot execute background printing due to
insufficient memory.
105
118
140
141
Paper jam!
Error No. * 300 (* alphanumeric code)
Type x Error ( x integer)
6
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Problems and Solutions
Windows Macintosh Other
Printout is not clear or has white streaks
Low ink could cause faded characters and white lines to appear on the
printout.
Windows Macintosh Other
Try printing a nozzle check pattern
Check the status of the BJ Cartridge by printing the nozzle check
pattern. (☞56)
Look at the nozzle check pattern to confirm the print quality. Compare
with the Color BJ Cartridge BC-11e and Color BJ Cartridge BC-12e
Photo nozzle check pattern samples. (☞58)
A normal nozzle check pattern printed with a Black BJ Cartridge BC-10
A normal nozzle check pattern printed with a Color BJ Cartridge BC-11e/Color BJ
Cartridge BC-12e Photo
Yellow
Magenta
Cyan
Black
Faded, broken nozzle check pattern
Yellow
Magenta
Cyan
Black
Only specific colours are faded
The specific colour ink may have ran out. Replace the ink cartridge
with a new one. Then print a nozzle check pattern to see if the printing
quality has been restored. (☞56)
The nozzle check patterns are faded regardless of colour
The print head may be clogged. Clean the print head. After print head
cleaning, print the nozzle check pattern to see if the printing quality has
been restored. If the problem persists, alternately clean the print heads
and print nozzle check patterns 2 or 3 more times. (☞56)
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If print quality is not restored after cleaning
Perform print head deep cleaning to flush the nozzles. Print a nozzle
check pattern to see if the printing quality has been restored. Repeat
deep cleaning if the problem still persists. (☞85)
If print quality is not restored after deep cleaning
The ink may have run out. Replace the ink cartridge and print the
nozzle check pattern to see if the printing quality has been restored.
(☞66)
If print quality is not restored after replacing the ink cartridge(s)
Replace the BJ Cartridge. (☞72) The print head may be worn out or the
ink have dried and ruined the nozzles. After replacing the BJ Cartridge,
print a nozzle check pattern to see if the printing quality has been
restored.
If the printer will not be used for an extended amount of time, leave the
BJ Cartridge installed inside the printer or remove it and keep it in the
box to avoid damage.
Windows Macintosh Other
Check to see if the orange protective cap or tape has been
re-attached to the print head
Reattaching the orange cap or the tape could cause dust and small
particles to enter through the print head which may cause the ink to
clog. Once removed, the orange cap and the tape should never be re-
attached to the print head to avoid damage. If you have mistakenly
done so, install the BJ Cartridge and execute print head cleaning. (☞51)
Use only the BJ Cartridge Container to store a BJ Cartridge when it is
not installed in the printer.
6
Windows Macintosh Other
Make sure that you are printing on the correct print side
The paper that you are using to print may have only one correct print
side. Plain paper, Bubble Jet Paper, or Transparencies can be printed on
either side. However, special print media like High Resolution Paper,
Glossy Photo Paper, High Gloss Film, etc. have only one correct print
size. (☞49)
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Windows Macintosh Other
Strange characters printing
The text or the image on the screen appears normal but the printer prints
strange unreadable characters.
Normal
Abnormal – Strange characters
Printer Features
■ Simple, compact design
■ Drop Modulation Technology
The Color BJ Cartridges BC-21e and
BC-22e Photo employ Canon’s new
dual drop technology, which produces
fine halftones with combinations of
large and small dots, resulting in truly
stunning colour photographs on
Canon special media like high
resolution paper, glossy photo paper,
or high gloss film.
The light, yet sturdy construction of
the BJC-2000 allows easy set up
and operation, even for beginners,
and it will not require much space
in your work area.
■ Variety of print media
The printer produces superb colour printing
on plain paper or coated paper like Canon
High Resolution Paper HR-101, but for
professional jobs you may prefer one of the
many special media you can use with this
printer, like transparencies for OHP
presentations, back print film, fabric sheet,
glossy photo paper, high gloss film, or
glossy photo cards.
■ Easy operation
In the printer driver you only need to
select the BJ Cartridge and type of
media for the print job to produce
sensational results. Printing on
special media like fabric sheet and
back print film was never easier.
Windows
Check to see if BJC-55 Series printer is selected as default
printer
Select Canon BJC-55 Series as default printer.
Selecting the BJC-55 as the default printer
Windows
Click Start, point to Settings, and click Printers.
1.
Right-click the Canon BJC-55 and then click Set as Default to check
this selection on.
2.
Macintosh
From the Apple menu, select Chooser.
1.
In the Chooser, click the BJC-55 icon, then click the Close box.
2.
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Windows Macintosh Other
Check interface cable connections at the printer and
computer
Interface cable could be
defective. Replace it with a new
interface cable and resume
printing.
If your system contains a printer
switching device, a USB hub or
an external buffer, remove these
devices and try connecting the
printer directly to the computer.
* If the printer operates normally
without the switching device,
the USB hub or the external
buffer, call for service.
Windows Macintosh Other
Check to see if a print job has been canceled before
completion
6
If you cancel print job during printing, the data remaining in the printer
may cause the printer to produce strange characters. In this situation,
restart the computer and the printer and start the print job again. If you
are using Windows, click the Start button, point to Programs, click BJ
Printer, then click BJ Printer Monitor and cancel the print job.
Windows Macintosh Other
Determine if the problem exists only within a particular
document
If the printer prints strange characters only when printing a specific
document, then it is likely that the file or the function used by the
document is causing the problem. To correct this error, try creating the
same document in a newly created file and then print the new
document. If this new file prints normally, then the problem exists
within the file. If the problem persists, with the new file, then call for
service. (☞145)
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Windows Macintosh Other
Cannot start the print job
The printer does not respond when the print job is executed from the
computer.
Windows Macintosh Other
Check the printer status and its cable connections
Make sure the printer is ready for printing and that the cable is
connected correctly.
Make sure that the
power outlet is usable
by connecting another
electrical appliance to it
and switching it on.
Interface cable could be
defective. Replace it with a new
interface cable and resume
printing.
Make sure that the
interface cable is
connected properly.
Make sure that the power
cable is properly plugged
into the power outlet.
If your system contains a
printer switching device, a
USB hub or an external
buffer, remove these devices
and try connecting the printer
directly to the computer.
* If the printer operates
normally without the
switching device, the USB
hub or the external buffer,
call for service.
If the orange CHARGE/
Make sure that
the printer is
switched on.
ERROR lamp is
flashing, see page 136.
Windows
Check to see if Canon BJC-55 Series printer has been
selected as the default printer
Select Canon BJC-55 Series as default printer.
Windows
Check to see if the printer port setting is correct
If the printer and the computer are connected to the USB interface,
USBPRNxx: must be selected as the printer port.
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Selecting USBPRNxx: as the printer port
Click Start, point to Settings, and click Printers.
1.
Right-click Canon BJC-55 and then click Properties.
2.
Click the Details tab.
3.
Go to Print to the following port and then select USBPRNxx:
(Printer Port).
4.
If the problem persists make sure the printer port (USBPRNxx) is
operating normally.
Checking operation status of USBPRNxx
Click Start, point to Settings and click Control Panel.
1.
Double-click the System icon.
2.
6
Click the Device Manager tab.
3.
Double-click Ports (Universal Serial Bus Controller) and double-
click Canon BJC-55.
4.
Click the General tab.
5.
Under Device Status, read the information regarding printer port
status. If the message tells you that the device is not performing
normally, remove the BJC-55 device, and then execute the
installation again.
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Macintosh
Check to make sure that the printer has been selected with
the Chooser
Make sure that BJC-55 Series is selected at the Chooser. Also make
sure that the correct printer port is selected.
Selecting the printer with the Chooser
From the Apple menu, select Chooser.
1.
Click the BJC-55 icon.
2.
Click the Close Box.
3.
Windows Macintosh Other
Check to see if you are printing a large text or large image
A large amount of data could slow down the print job because the
computer must spend more time to process data and send it to the
printer. This is common when printing a very large photographic image
or a large amount of text. The computer processing speed, which is
affected by the system (CPU, memory, space available on the hard disk,
cache, interface, etc.) also affect the amount of time required to process
a print job. Refer to your computer manual for details.
Windows Macintosh Other
Check operation of the BJ Cartridge by printing a nozzle
check pattern
Use the printer operation panel to print a nozzle check pattern. (☞56)
If the nozzle check pattern does not print ...
The printer could be damaged. Call for service. (☞145)
If the nozzle check pattern prints normally ...
There could be a problem in the software application, or the interface
cable could be damaged or not plugged in correctly.
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Windows Other
Cannot print via the infrared port
If the print job does not start when using the infrared port, check the
location of the printer in relation to the computer or PDA. Change the
location of the printer so the infrared ports are facing on another at the
correct distance and angle.
The distance and the angle between the infrared ports could differ with
computer model, the PDA capability and the surrounding environment.
Keep the distance within 80 cm and remove any object blocking the
path between the infrared ports. Print data cannot be sent or received if
an object blocks the path between the infrared ports. Start the print job
again.
If you see COMn Write Error or a similar message on the screen, switch
the printer off, switch it on again, then start the print job again. The
correct COM port must be selected for the computer or PDA. (☞33)
6
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Windows
USBPRNxx: write error appears on the screen
If an error occurs when the print job is sent to USB port USBPRNxx:
you will see a message like the one below.
Windows
Check the interface cable connections
Check the interface cable connections at both the computer and the
printer. (☞96)
Windows
Check the printer spooling setting
The printer spooling might not be operating properly. Discontinue
printer spooling and try printing again by sending the print data directly
to the printer.
Switching off print spooling
Click Start, point to Settings, and click Printers.
1.
Right-click Canon BJC-55 and select Properties.
2.
Click the Details tab.
3.
Click the Spool Settings button.
4.
Click the button on for “Print directly to the printer” (this switches
off spooling).
5.
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Windows
Make sure the printer port (USBPRNxx) is operating properly
Check the operation status of the printer port. (☞96)
Windows
Check to see if the printer driver is installed properly
It is possible that the printer driver may not be installed properly. In
this situation, uninstall the printer driver and reinstall from the
beginning.
Re-installing the Printer Driver
Click the Start button, point to Programs, click BJ Printer, then click
Uninstall.
1.
In the Uninstall dialog box, click the Yes button.
2.
Click the OK button to uninstall the printer driver.
3.
Reinstall the printer driver. For details, refer to Getting Started.
4.
6
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Windows Macintosh
Cannot install the printer driver
If the printer driver installation was interrupted and could not continue,
some possible causes and solutions are listed below.
Windows Macintosh
Make sure that you followed the installation procedure
correctly
Follow the instructions in Getting Started to install the printer driver.
Make sure you select the correct method, based on the operating system
you are using Windows 98/Windows 95/Windows 2000 or Macintosh
(with standard USB interface support) and the type of cable that you are
using to connect the printer and computer.
Windows Macintosh
Check the Setup Software & Reference Guide CD-ROM
The Setup Softaware & Reference Guide CD-ROM could be damaged.
Run the CD-ROM to see if it reads correctly.
Windows Macintosh
Make sure no other applications are open and running
It is strongly recommended that you shut down all applications before
you run the printer driver installation program.
Windows Macintosh
Make sure that your operating system is stable
A serious error could cause Windows or the Mac OS to become
unstable. If you are experiencing a problem with the printer driver
installation, re-start the computer by shutting it down, switching the
power off, and switching it on again. Then re-install the printer driver.
Windows
Check to see if the following message has been displayed
File cannot be found on the specified path or
disk.
Make sure you install the Setup Software & Reference Guide CD-ROM
and select the CD-ROM drive. The name of the drive (D:, E:, F:, etc.)
depends on the computer.
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Windows
USB driver installed correctly?
Follow the procedures in Getting Started to install the printer driver
again. If re-installing the printer driver does not solve the problem, the
USB driver may not be installed correctly. First, check the status of the
USB driver. If the USB driver is not performing correctly, remove it
and then re-install the printer driver.
Checking the status of the USB controller
Check the USB cable and make sure that it is securely connected to
the computer and the printer, and make sure that the printer is
switched on.
1.
On the desktop, click the Start button, point to Settings, and then
click Control Panel.
2.
Double-click the System icon.
3.
Click the Device Manager tab.
4.
Double-click Universal serial bus controller, and make sure that
Canon BJC-55 is selected.
5.
• If you see Canon BJC-55 displayed, the USB driver is installed
correctly.
• If you see an exclamation mark (!) displayed, the USB driver is not
installed correctly. Remove it and re-install the printer driver.
• If nothing is displayed, click the Other Devices heading. If you see the
USB driver under Other Devices, the driver is not installed correctly.
Remove it and then re-install the printer driver.
6
Removing a device
Follow this procedure to remove a device listed on the Device Manager
tab.
PROCEED CAREFULLY TO AVOID ACCIDENTALLY REMOVING
ANOTHER IMPORTANT DEVICE. REMOVING ANY OTHER DEVICE
COULD INTERFERE WITH THE PERFORMANCE OF WINDOWS.
On the Device Manager tab, double-click Other Devices, and then
click Canon BJC-55.
1.
Click the Remove button.
2.
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Read the confirmation, make sure Canon BJC-55 is selected, and
then click the OK button.
3.
Click the Close button.
4.
5.
Click the “x” in the upper right corner to close the System Properties
window.
Disconnect the USB cable from the computer.
6.
7.
8.
On the desktop, click the Start button, and then click Shut Down.
Click Restart and then click the OK button.
After the computer has re-started, follow the procedure in Getting
Started to install the USB printer driver again.
Windows
Application Error or General Protection Fault
appears on the screen
An application error or general protection fault are Windows system
errors. For more details, see your Windows on-line Help.
Windows
Check to see if you are using Windows 3.1 application
software
If you use Windows 3.1 application software on Windows 98/Windows
95/Windows 2000, it may not operate correctly and could cause an
error. Use only Windows 98/Windows 95/Windows 2000 software
applications. Contact the software manufacturer and inquire about an
updated version of your Windows 3.1 software application.
Windows
Check to see if one of the following messages has been
displayed
Cannot execute print due to insufficient
memory.
Refer to the software application manual for the amount of memory
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required to run the program. Add more memory (RAM) if required.
Shut down all other software applications before you open the software
application and try again.
Cannot execute background printing due to
insufficient memory.
Shut down all programs running in the background in order to free up
memory.
Cannot execute print due to insufficient disk
space.
Delete any unnecessary files to make room on the hard disk.
Windows
Check to see if there are any errors in the document
Try printing with newly created document.
Windows
Check to see if the printer driver has been installed properly
It is possible that the printer driver may not have been installed
properly. Uninstall the printer driver and reinstall it from the beginning.
For details, see the Windows Printer Driver Guide.
Windows Macintosh Other
Cannot print to the end of the print job
6
The print job has not completed if you see part of the text missing at the
bottom of the last page printed and the following pages are missing.
Normal
Abnormal (part of last page missing)
Printer Features
Printer Features
■ Simple, compact design
■ Drop Modulation Technology
The Color BJ Cartridges BC-21e and
BC-22e Photo employ Canon’s new
dual drop technology, which produces
fine halftones with combinations of
large and small dots, resulting in truly
stunning colour photographs on
Canon special media like high
resolution paper, glossy photo paper,
or high gloss film.
■ Simple, compact design
■ Drop Modulation Technology
The Color BJ Cartridges BC-21e and
BC-22e Photo employ Canon’s new
dual drop technology, which produces
fine halftones with combinations of
large and small dots, resulting in truly
stunning colour photographs on
Canon special media like high
resolution paper, glossy photo paper,
or high gloss film.
The light, yet sturdy construction of
the BJC-2000 allows easy set up
and operation, even for beginners,
and it will not require much space
in your work area.
The light, yet sturdy construction of
the BJC-2000 allows easy set up
and operation, even for beginners,
and it will not require much space
in your work area.
■ Variety of print media
■ Variety of print media
The printer produces superb colour printing
on plain paper or coated paper like Canon
High Resolution Paper HR-101, but for
professional jobs you may prefer one of the
many special media you can use with this
printer, like transparencies for OHP
presentations, back print film, fabric sheet,
glossy photo paper, high gloss film, or
glossy photo cards.
The printer produces superb colour printing
on plain paper or coated paper like Canon
High Resolution Paper HR-101, but for
professional jobs you may prefer one of the
■ Easy operation
■ Easy operation
In the printer driver you only need to
select the BJ Cartridge and type of
media for the print job to produce
sensational results. Printing on
special media like fabric sheet and
back print film was never easier.
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Windows Macintosh Other
Check the printer and interface cable
Check the printer status and the interface cable connections. (☞96)
Windows Macintosh Other
Check to see if paper or special print media that you are
using has been selected in the printer driver
If you are printing on a paper size that has not been selected in the
printer driver or the software application, part of text may be cut off.
Use the selected paper size, or change the paper size selection in the
software application. Check the printer driver paper size selection and
make sure that it is the same as the paper size selection of the software
application. If the software application does not allow paper size
selection, select the paper size with the printer driver.
Windows Other
Check to see if you have disrupted the infrared data transfer
in progress or activated other infrared communication
device nearby
Never disrupt the infrared communication between the printer data port
and the computer or PDA port. Any physical disruption of more than
10 seconds will cause cancellation of the print job, and blank sheets will
be ejected from the printer. Remove any physical object blocking the
line of sight between the infrared ports on the printer and computer.
Never attempt to use other infrared devices nearby while a print job is
executing. For example, using electrical home appliances such as
remote controlled TV could disrupt the infrared data transmission
between the printer and computer and cause the print job to halt.
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Windows Macintosh Other
Cannot feed manually
If you cannot feed paper or other media with manual feed, check the
points below. Press the RESUME button to resume printing after
correcting the cause of the problem.
Windows Macintosh Other
Is the paper set correctly?
If the paper or media
is curled, flatten it
and align the left
edge with the left
side of the front
cover, and insert
straight into the
printer.
Never load the following
type of paper in the Feed
Slot.
Excessively thin paper
(64g/m2 or less)
Move the paper
Excessively thick paper
guide to the correct
(106g/m2 or more)
mark for the size of
Postcards
the sheet that you
are loading.
Thick envelopes (use only
European DL or US
Com#10)
Punched or heavily
embossed paper
6
If the top edge of the sheet is too small or if the sheet is not straight, the
printer will beep once and the CHARGE/ERROR lamp will flash. Pull the
sheet out of the manual feed slot and try to insert the sheet straight into
the printer with the left edge aligned with the left side of the manual feed
slot. When the paper is inserted correctly, it will return slightly and the
printer will not beep.
Windows Macintosh
Is Auto Feeder selected for the Paper Feed in the printer
driver?
In order to feed paper manually, Manual Feed must be selected in the
printer driver.
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Windows
Selecting Manual Feed
Click Start, point to Settings, and click Printers.
1.
Right-click the Canon BJC-55 icon and select Properties.
2.
Click the Main tab.
3.
Click the Advanced button.
4.
Click the Quality tab.
5.
For the Paper Feed option, select Manual Feed.
6.
Macintosh
Selecting Manual Feed
From the File menu select Print (or similar command).
1.
For the Paper Feed option, select Manual Feed.
2.
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Windows Macintosh
Printout rotated 90 degrees
If the printout is rotated 90 degrees the Orientation setting is not correct.
Here is how a printout appears with the image or text rotated 90
degrees.
Landscape
Portrait
ABC,Inc.
Annual Corporate Report
1999
Contents
Report to
stochholders
of business
performance
during the
1.Profit and Loss
Statements
2.Balance Sheet
3.Business Trends
in 1998
4.Business Plan for
1999
5.Conclusion
1
3
ABC,Inc.
Annual Corporate Report
1999
5
9
13
Contents
Report to
Report to
stochholders
of business
performance
during the
stochholders
of business
performance
during the
1.Profit and Loss
Statements
2.Balance Sheet
3.Business Trends
in 1998
1
3
5
4.Business Plan for
1999
5.Conclusion
9
13
Print direction
Windows Macintosh
Check to see if the correct Orientation has been selected
Select portrait if the text is printed on landscape.
Windows
Selecting the Orientation
Click the Start button, point to Settings, and click Printers.
1.
Right-click the Canon BJC-55 icon and select Properties.
2.
Click the Page Layout tab.
3.
6
Click Portrait to print lengthwise to the direction of paper feed.
4.
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Some software applications allow you to select the Orientation for the
print job. If you select the Orientation with the software application, you
must select the identical setting with the printer driver. If the software
application does not allow selection of the Orientation, you must use the
printer driver Orientation selection.
Macintosh
Selecting the Orientation
From the File menu select Page Setup.
1.
For the Orientation setting click the
icon.
2.
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Windows Macintosh Other
Vertical lines are broken
Vertical lines in the printed document are broken or jagged.
Normal Vertical Lines
Broken Vertical Lines
Windows Macintosh Other
Make sure the BJ Cartridge is correctly installed
Remove the BJ Cartridge and install it correctly. Make sure the
triangular marks on the BJ Cartridge and holder are aligned then press
down gently on the raised, left side of the BJ Cartridge until you hear it
lock in place.
6
Align the marks on the BJ Cartridge with
the marks on the holder (
).
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Windows Macintosh Other
Check the Print Quality setting
Use the Print Quality slide bar to select Fine.
Windows
Selecting Fine for Print Quality
Click the Start button, point to Settings, and click Printers.
1.
Right-click the Canon BJC-55 icon and select Properties.
2.
Click the Main tab.
3.
Click the Advanced button.
4.
On the Quality sheet, drag the Print Quality slide bar completely to
the right to select Fine.
5.
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Macintosh
Selecting Fine for Print Quality
From the File menu, select Print.
1.
Under Print Mode, click the
(Manual) icon.
2.
Click the Details button.
3.
Click the Quality icon.
4.
Drag the Print Quality slide bar completely to the right to select
Fine.
5.
6
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Windows Macintosh Other
BJ Cartridge does not return to the home position
after installation
After the BJ Cartridge is installed in the printer, the BJ Cartridge
mounted in the holder does not return to the home position.
After replacing the BJ Cartridge or an ink cartridge, the cartridge holder
does not return to the home position. When the cartridge button is
pressed, the printer beeps but the POWER button remains flashing.
Home position on the left.
Windows Macintosh Other
Make sure the BJ Cartridge is installed correctly
Switch the printer off, switch it on, and then reinstall the BJ Cartridge.
(☞51)
If the BJ Cartridge and holder do not return to the home position, then
remove the BJ Cartridge and install another BJ Cartridge.
It takes approximately 2 seconds for the printer to recognize a newly
installed BJ Cartridge. During this time the cartridge holder will not
return to the home position, even after you press the CARTRIDGE
button.
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Windows Other
Cannot print via wireless infra-red connections
The print job does not execute when computer or the PDA is set up for
a wireless infrared connection with the printer.
Windows
Make sure the infrared driver is installed correctly
The Microsoft Infrared Communication Driver must be installed to
perform printing jobs via infrared communication from the computer.
Other infrared drivers may not operate correctly. Make sure that the
correct infrared communication driver is installed. (☞34)
Some computers may require adjusting a BIOS setting to enable
infrared communication. For details, see your computer manual.
Windows
Make sure infrared communication driver can be used
Open the Infrared Monitor and verify that the infrared communication
has been enabled and that the printer has been detected.
Windows
Confirming the infrared connection
Click the Start button, point to Settings, and click Control Panel.
1.
6
Double-click the Infrared icon.
2.
Click the Options tab.
3.
Click the check box on for “Enable infrared communication”.
4.
4.
5.
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Check the connection speed to see if it is checked off.
5.
The operation of some computers could be unstable if the connection
speed is set for 4Mbps. Click the “Limit connection speed to” check box
on, and then select 115.2kbps from the drop-down list box.
Windows
Is the printer positioned at the correct distance and angle
from the computer?
The printer must be located at the correct distance and angle from the
computer in order for the infra-red interface to operate correctly. For
details, see “Using the infra-red data transmisson”. (☞35)
Windows Other
Check to see if you are using anything other than PC/AT
compatible
The computer must be PC/AT compatible to print by using infrared
communication. It cannot be executed with a Macintosh.
Windows
Make sure the correct port is selected to receive data
Make sure that COM4: (Infrared Serial (COM) Port) is selected in the
data receiving printer port to print by infrared communication.
Selecting any port other than this port will cause an error.
The number of the serial port (COM4) may differ, depending on the
operating system environment.
Selecting the infrared transceiver port
Click the Start button, point to Settings and select Printers.
1.
Right-click the Canon BJC-55 icon and select Properties.
2.
Click the Details tab.
3.
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Click the down-arrow for “Print to the following port” and select
“COM4: (Infrared Serial (COM)) Port”.
4.
Windows
Make sure the BJC-55 Series is connected properly with the
computer via infrared port
Confirming correct infrared connection
Click the Start button, point to Settings, and click Control Panel.
1.
Double click the Infrared Monitor icon.
2.
6
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Make sure that BJC-55 is listed as the currently active infrared
device.
3.
If you do not see “BJC-55” displayed, first check the area between
the computer and the printer and make sure that nothing is blocking
infra-red communication between computer and printer. If nothing is
between the printer and computer, press the POWER button to
switch the printer off, and then disconnect the power cord and
remove the battery. Next, re-install the battery, connect the power
cord, press the POWER button to switch the printer on, and then
execute the print job again.
Windows Macintosh Other
Paper skews or jams during feeding
If a sheet of paper skews and jams, a message is displayed:
Paper Jam!
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Windows Macintosh Other
Make sure the paper is set in the Feed Slot correctly (☞107)
Removing a paper jam
Gently pull the paper out of the printer with one hand while holding
the printer in place with the other. You can pull the paper out from
the front or the rear of the printer.
1.
If the paper tears off inside the printer, switch off the printer and
open the top cover. Remove the remaining paper, taking care not to
touch the film cable.
2.
Press the POWER button to switch the printer on again. The printer
is now ready to print.
3.
Open the top cover and check the platen. If the platen is soiled and
4.
6
the reverse side of your output is stained with ink after a paper jam
occurs, clean the platen inside the printer. (☞84)
• If paper jams occur repeatedly, you may be loading the paper
incorrectly, or using the wrong kind of paper.
• Make sure that you are loading and feeding the paper or special
media correctly. (☞48)
Paper is not feeding straight?
If the sheet of paper is not inserted straight, the sheet will be returned
without feeding into the printer. Insert the sheet straight into the printer.
Windows Macintosh Other
After inserting the sheet into the printer until it stops, did
you hold it in place for about two seconds?
The sheet may not feed straight if you do not hold it in position for at
least two seconds, or if you hold it steadily in position.
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Windows Macintosh Other
Is a foreign object blocking the feed slot?
Check the feed slot. If something is blocking the feed slot, remove it.
Windows Macintosh Other
Are the printed sheets sticking to the surface below due to
static cling?
Static cling between the sheet and the surface of the desk or work table
could stop feeding, causing the printer to print repeatedly over the same
area without advancing the paper, especially when using High Gloss
Film HG-101 or Back Print Film BF-102. When printing with these
special media, a spread sheet of plain paper in front of the printer where
the sheets are ejected before starting the print job.
Windows Macintosh Other
Screen colours and the printed colour do not
match
The colours on the printout are unsatisfactory. For example, on-screen
blue is printed purple or deep red, or on-screen light green appears deep
green or weak yellow. (strong red). Light green appears deep green
(week yellow).
Windows Macintosh Other
Determine if the colour mismatch is significant
The print head could be clogged or the ink may have run out when the
colours on the printout do not match with the screen.
Print a nozzle check pattern. (☞56)
1.
Clean the print head. (☞85)
2.
If you are using Windows, click the Advanced button on the Main
sheet. On the Special Effects tab make sure that the Monochrome
Effects check box is clicked off.
Windows Macintosh
Determine if only certain colours are unsatisfactory
Adjust the printer driver colour setting to match the colours.
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Windows
Adjusting the colour
Click the Start button, point to Settings, and click Printers.
1.
Right-click the Canon BJC-55 icon and select Properties.
2.
Click the Main tab.
3.
Click the Advanced button.
4.
Click the Colour tab.
5.
Click the Colour Adjustment box on.
6.
Macintosh
Adjusting the colour
6
From the File menu, select Print.
1.
Under Print Mode, click the
(Manual) icon.
2.
Click the Details button.
Click the Colour icon.
3.
4.
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Windows Macintosh Other
Document prints in only black and white
A document that contains coloured text or images prints only in black
and white.
Windows Macintosh Other
Check to see if the Color BJ Cartridge is installed
Press the CARTRIDGE button to move the cartridge holder to the
centre and open the top cover to see if a Color BJ Cartridge is installed.
Windows Macintosh
Make sure that Greyscale Print is switched off
While Greyscale Print is selected, all colours will print in black and
white. For colour printing, click the Greyscale Print box off.
Windows
Switching Greyscale Print off
Click the Start button, point to Settings, and click Printers.
1.
Right-click the Canon BJC-55 icon and select Properties.
2.
Click the Main tab.
3.
Click the Greyscale Print box off.
4.
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Macintosh
Switching Greyscale Print off
From the File menu, select Print.
1.
In the Print dialog box, click the Print Greyscale box off.
2.
Windows
Make sure the colour settings are correct in the software
application
Some application software may contain a dialog box with an option to
select black and white only. Change this setting to enable colour
printing.
Windows
Make sure the BJC-55 Series is selected as default printer
It is necessary to select BJC-55 Series as default printer. If another
black and white printer is selected as default printer, then the BJC-55
Series could print black and white only.
6
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Windows Macintosh Other
Colours are broken or uneven
Printed colours are faded, broken or uneven, compared to the colours on
the screen.
Windows Macintosh
Make sure the correct BJ Cartridge and Media Type are
selected for the print job
Check the printer driver settings and make sure that the correct BJ
Cartridge and Media Type settings are selected for the print job.
Windows
Selecting the BJ Cartridge and Media Type
Click the Start button, point to Settings, and click Printers.
1.
Right-click the Canon BJC-55 icon and select Properties.
2.
Click Main tab.
3.
Select the BJ Cartridge and Media Type for the print job.
4.
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Macintosh
Selecting the BJ Cartridge and Media Type
From the File menu, select Print.
1.
In the Print dialog box, select the BJ Cartridge and Media Type for
the print job.
2.
Windows Macintosh Other
Make sure that Canon ink cartridges are installed in the BJ
Cartridge
The colour quality will degrade if you use ink from other
manufacturers. Use only Canon ink cartridges for best quality.
6
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Windows Macintosh Other
Printing beyond edge of a page, or portions of
printed page are missing
The print start position is incorrect, causing the end of the page to
extend onto the next sheet. If the print start position is incorrect, this can
cause the print area to shift and appear out of position at the top,
bottom, left, or right on the printed sheet.
Windows Macintosh Other
Determine if you are printing on a paper size different from
what is selected in the application software
Make sure you use the paper size selected in the software application.
Select the correct paper size setting in the software application.
Windows Macintosh Other
Selecting the paper size
Setting the correct margins in the software application ensures that the
print area will be centered on each page of the document. For details
about setting the margins for a document, refer to your software
application manual.
Top margin
Left margin
Right margin
Bottom margin
• If the print area shifts to the top, increase the top margin, and decrease
the bottom margin.
• If the print area shifts to the left, increase the left margin, and
decrease the right margin.
• If the print area shifts to the bottom, increase the bottom margin, and
decrease the top margin. (If the bottom margin is not adjustable in the
software application, then reduce the number of lines on a page to
increase the bottom margin.)
• If the print area shifts to the right, increase the right margin, and
decrease the left margin. (If the right margin is not adjustable in the
software application, then reduce the number of characters in a line of
a text to increase the right margin.)
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If the print area shifts to top left or the bottom right ...
Windows Macintosh Other
Determine if you are printing on a paper size different that
the paper size selected in the printer driver
The print area will shift to the top left if you are printing on a paper
larger than what is selected in the printer driver, and will shift to the
bottom right if you print on a paper size smaller than what is selected in
the printer driver. Select the paper size in the printer driver.
Windows Macintosh Other
Determine if the Scale print options is selected
If you are attempting to execute a Scale print, make sure the rate of
enlargement/reduction is set correctly and make sure that the Paper Size
selection is correct.
If printing is beyond the edge of the page ...
Windows Macintosh
Determine if you are printing on a paper size shorter than
what is selected in the software application
Make sure you use paper size that is selected in the software
application.
Windows Macintosh
Determine if the top margin value in the software application
is too large
6
Reduce the top margin value to the minimum allowed by the software
application. If this is not possible, then reduce the number of lines
allowed per printed page. Refer to your software application manual for
details.
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Windows Macintosh Other
Printer does not switch on
The POWER lamp does not light when the POWER button is pressed.
Windows Macintosh Other
Check the printer and power cable
Plug other electrical appliances into the
Connect the power cord to
same power outlet to see if it is working.
the printer and plug in the
power cord to the power
If power outlet is overloaded, then the
outlet securely.
printer will automatically switch off. If
this occurs, unplug the printer and a
few moments and plug it in again.
Make sure that the lock switch
is set to the right.
Press the POWER button again
to see if the POWER lamp lights.
Windows Macintosh Other
Is the battery fully charged?
When you are using the printer on battery power only, you cannot
switch the printer on if the battery is low. With the battery installed in
the printer, connect and use the AC adapter.
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Windows Macintosh Other
Printer does not switch off
The printer does not switch off, even after you press the POWER
button.
Windows Macintosh Other
Is the power lock switch set in the lock position?
If the power lock switch is set forward in the lock position, the printer
will not switch on even after you press the POWER button. Slide the
power lock switch away from you to the unlock position.
Make sure the
power lock switch
is set to the
unlock position
(away from you).
6
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Windows Macintosh Other
Printer seems to be working but nothing prints
The printer is operating but only blank pages are ejected.
Windows Macintosh Other
Remove the BJ Cartridge and make sure that the orange
protective tape was removed from the print head
The ink will not flow with the orange protective tape attached. Make
sure the orange tape is removed before installing a BJ Cartridge in the
printer.
Never touch the
print head or
electrical contacts.
Orange
protective cap
Orange
protective tape
Windows Macintosh Other
Print a nozzle check pattern
Print a nozzle check pattern to confirm that the print quality has been
restored. (☞56)
If the nozzle check pattern prints ...
A problem probably exists in the interface cable connection, the
infrared communication environment, or software application.
If the nozzle check pattern does not print ...
Execute a print head cleaning and print head flushing. (☞85)
If the printing cannot be restored after five print head cleanings, then
the ink may have run out. Replace the ink cartridge with a new one.
(☞66)
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Windows Macintosh Other
Print job halts
The print job halts before it has completed.
Windows Macintosh Other
Determine if the print job contains a large colour image
High resolution pictures or images could cause the print job to pause
temporarily for a few seconds due to the time required to process the
large amount data being sent. The print process should resume
normally.
Windows Macintosh Other
Check for the following message
Paper Jam!
A sheet of paper is jammed in the printer. Remove it to resume printing.
(☞118)
Windows Macintosh Other
Determine how long the printer has been in constant
operation
Continuous printing for an extended length of time could cause the print
head to overheat and cause it to stop. The print head will stop for a few
moments at the end of each pass to allow it to cool off after it has
become overheated.
6
During heavy duty printing of large areas of dark colour, the printer
may automatically halt to protect the print head from damage. In such a
case, further printing is not possible until the print head has completely
cooled. Switch off the printer and wait approximately 15 minutes.
IF THE PRINT HEAD HAS OVERHEATED, NEVER TOUCH THE
PRINT HEAD UNTIL IT HAS COOLED.
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Windows
If you are using the infra-red interface, is there an obstacle
between the printer and the computer?
When you use the infra-red interface for printing, the area between the
printer and the computer must be free of any obstacle which could
interfere with the line-of-sight communication between the computer
and printer. Remove any obstacles.
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Windows Macintosh Other
Printing blurred or smudged
Windows Macintosh Other
Determine if you are printing on plain paper with Print
Quality set for Fine
Printing in the Fine mode could result in excess ink on the paper.
Reduce the print quality to avoid blurring or smudging. For details,
refer to the Windows Printer Driver Guide or Macintosh Printer Driver
Guide.
Windows Macintosh Other
Check to see if the paper thickness is within the specified
thickness
Never use paper thicker than (106 gsm) to avoid blurring or smudging
on the paper.
Windows Macintosh Other
Determine if the document exceeds the recommended print
area
Adjust the setting to print within the recommended print area. Printing
outside the recommended printing area, could cause blurring or
smudging. (☞153)
Windows Macintosh Other
6
If you are using Glossy paper, make sure that you print on
the glossy side only
Always load glossy paper with the glossy side facing up.
Windows Macintosh Other
Check to see if the paper is curled or bent
To remove the curl, bend the sheet gently in the direction opposite the
curl.
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Windows Macintosh Other
Printout is excessively curled
The printed sheet is excessively curled, wrinkled or warped.
Windows Macintosh Other
Determine if you are printing an image or picture that has a
dense colours
Printing an image or picture with a dense colours requires a large
amount of ink and could curl or wrinkle the paper. For such print jobs
we recommend using High Resolution Paper HR-101 or Glossy Photo
Paper GP-301. These sheets have specially coated surfaces designed to
increase the absorption of the ink which avoids curling or the wrinkling.
Special print media must be printed on the correct print side. (☞49)
Windows Macintosh Other
Check Intensity setting in the printer driver
To reducing wrinkling and curling, reduce the amount of ink used in the
print job.
Windows
Lowering the Intensity setting
Click the Start button, point to Settings, and click Printers.
1.
Right-click the Canon BJC-55 icon and select Properties.
2.
On the Main tab, click the Advanced button then click the Colour
tab.
3.
Slide the button on the Intensity slide bar to the left to reduce the
amount of ink used in the print job.
4.
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Macintosh
Lowering the Density setting
From the File menu, select Print.
1.
In the Print dialog box, click the
Details button.
(Manual) icon then click the
2.
In the Detailed Setting dialog box, click the Colour icon.
3.
4.
Drag the button on the Density slide bar to the left to reduce the
amount of ink used in the print job.
Windows Macintosh Other
Battery is not charging
You have been using the printer and you want to charge the battery but
you cannot proceed. The AC adapter is connected to the printer and
plugged into a power outlet, but the CHARGE/ERROR lamp does not
light green.
Windows Macintosh Other
Executing a long print job?
After prolonged use, the printer may heat up and not allow you to
recharge the battery for about 30 minutes until the printer has cooled.
Wait for the printer to cool, then try to charge the battery again.
6
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Windows Macintosh Other
CHARGE/ERROR lamp lights or flashes orange
The orange CHARGE/ERROR lamp lights or flashes, the printer
beeps, and printer does not operate.
The printer will beep when an error occurs and the orange
CHARGE/ERROR lamp will light or flash to let you know when and
what type of error has occurred. You may need to switch the printer off
and switch it on again in order to identify the problem.
Refer to the table below to determine the cause of the error.
CHARGE/
ERROR
Lamp
Beeps
Meaning
Solution
Lights and
remains on
1
Paper not set in the
Feed Slot
(☞48)
2
3
Paper jam
Remove the paper jam. (☞118)
BJ Cartridge not
installed
Install BJ Cartridge correctly.
(☞39)
4
6
Correct and suitable
BJ Cartridge not
installed
Replace with a correct suitable
BJ Cartridge.
Battery is not installed (☞28)
correctly
1 long,
1 short
Battery is nearly dead Charge battery as soon as
possible. (☞60)
1
2
Paper not set in the
Feed Slot correctly
Remove the paper from the
Feed Slot and set
Flashing
correctly.(☞48)
The ink is low*
When the Low-ink warning is
on, this alert appears. Press
RESUME to continue. Replace
the ink cartridge as soon as
possible. Also, at the same
time reset the low-ink waning
counter. (☞64)
3
Forcefully
When BJ Cartridge
replacement is forcefully
discontinued, pressing the
RESUME button resume
printing.
discontinued the BJ
Cartridge
replacement
4
5
Battery is low
Change the battery or charge
the battery (☞60).
Waste ink cartridge is The printer may resume and
full
be able to print by pressing the
RESUME button but this
should not be repeated too
many times. Call for service.
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CHARGE/
ERROR
Lamp
Beeps
Meaning
Solution
6
Switch the printer off then
switch it on again. After
switching the printer off and on,
if the problem persists, remove
the battery and replace it with a
new one.
Battery is
damaged.
Both
1-7
An error occurred
inside the printer
A serious error. Switch the
printer off. Wait a while, then
switch it back on. If the error
still persists, then call for
service.
CHARGE/
ERROR
and
9-12
POWER
lamps flash
A serious error. Switch the
printer off for approximately 15
minutes and then switch it back
on. If the error persists,
Printer is overheated
8
replace the BJ Cartridge. If that
does not correct the problem,
call for service.
*When the low-ink warnig is on.
The following messages may also be displayed in the BJ Status
Monitor.
In this case, refer to Service Error in the table above.
Waste ink cartridge full! Call for service!
Service error xxx! Call for service!
6
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Windows Macintosh Other
Make sure that the paper is set correctly
The orange light will light or flash and the printer will beep to alert you
that the paper has not fed into the printer. If there is no paper on the
Feed Slot then load some paper. If the paper is not straight on the Feed
Slot, then set it straighten and try again.
Windows Macintosh Other
Check to see if the following message has been displayed
on the screen
Paper Jam!
If a paper is jammed inside the printer, the printer will beep twice and
the orange CHARGE/ERROR lamp will light. Remove the jammed
paper and set a new sheet of paper to resume printing. (☞118)
Windows Macintosh Other
Check to see if the BJ Cartridge has been removed
If the BJ Cartridge has been removed, or if the BJ Cartridge failed
electrically, the printer will beep three times and the orange
CHARGE/ERROR lamp will light. Re-install the BJ Cartridge in the
cartridge holder if it has been removed, or install a new BJ Cartridge to
resume printing.
Windows Macintosh Other
Check to see if you have installed the wrong BJ Cartridge for
the print job
The BJ Cartridge is not appropriate for the print job, or if you attempt to
start a print job with the optional Scanner Cartridge installed, the printer
will beep 4 times and the orange CHARGE/ERROR lamp will light.
Install the correct BJ Cartridge to resume printing.
Windows Macintosh Other
Has the battery been removed?
If the battery is not installed correctly, the CHARGE/ERROR lamp
lights orange and the printer beeps six times. Make sure that the battery
is installed correctly.
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Windows Macintosh Other
Check the ink level in the ink cartridges
If the low-ink warning has been switched on, and the buzzer beeps
twice the orange CHARGE/ERROR lamp will flash. (☞64) You can
continue the print job until the ink runs out by pressing the RESUME
button, but immediate replacement of the ink cartridge is recommended.
Use the operation panel to reset counter for the low-ink warning
detection. If you are using the printer driver, the counter is reset
automatically. If the counter is not reset, the low-ink warning will not
function correctly.
☞ Low-ink warning and ink cartridge replacement
☞ For details about printer driver, see the Windows Printer Driver
Guinde or Macintosh Printer Driver Guide
Windows Macintosh Other
Have you been executing a long print job on battery power
only?
When the battery power runs low, the printer emits alternate long and
short beeps and the CHARGE/ERROR lamp lights. Switch the printer
off. Connect the AC adapter to the printer then plug it into a power
outlet, or remove the battery and install a charged battery.
Windows Macintosh Other
6
Check to see if you have aborted the BJ Cartridge
replacement
If you discontinue the BJ Cartridge replacement (after pressing the
CARTRIDGE button wait for at least 5 minutes), the printer will beep
3 times and the orange CHARGE/ERROR lamp will flash. The
cartridge holder returns automatically to the home position on the left
side. Press the CARTRIDGE button to continue BJ Cartridge
replacement. If you intend to use the printer in this situation, then press
the RESUME button.
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Macintosh
“Error Number: *300” appears on the screen and
print job does not execute
This is a Macintosh error message where the * is replaced with a letter.
Macintosh
Make sure that the printer is switched on
Make sure that the printer power lit green. When the printer power light
is flashing green, the printer is warming up. Wait few moments for the
POWER lamp to stop flashing. The printer is ready when the green
flashing lamps lights green and remains on. If the POWER lamp does
not light, see page 128.
Macintosh
Check the printer and the interface cable
Check the printer status and the connection of the printer interface cable
connections. (☞128)
Macintosh
Check to see if the background printing is operating
properly
Follow this procedure to disable background printing and try to execute
the print job again.
From the Apple menu, select the Chooser.
1.
Click the BJC-55 icon.
2.
Click the Backgrounding radio button off.
3.
If you cannot execute background printing, correct this problem as soon
as possible. (☞143)
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Macintosh
Make sure that the printer driver has been installed correctly
There may be a problem with the printer driver. Uninstall it and install
the printer driver again.
The problem may exist within the printer driver. Uninstall the printer
driver and reinstall it. For details about uninstalling the printer driver,
refer to the Macintosh Printer Driver Guide. For details about installing
the printer driver, see Getting Started.
Macintosh
“Type x Error” appears on the screen
This is a Macintosh printer error where ‘x’ is replaced with a number.
Macintosh
Determine if any other software applications are open
If you are running other software applications during a print job, it is
possible that the required amount of memory may not be available for
the print job and result in this error. Close all software applications and
start the print job again.
Macintosh
Determine if sufficient memory is available
6
Refer to the application software manual to verify that you have enough
memory to run the software application. If you do not have sufficient
memory, add memory (RAM). Refer to your computer manual for
details about adding memory.
Macintosh
Check to see if there is a sufficient available space on the
hard disk of your computer
An error could occur if there is not enough space available on the hard
disk of your computer. Secure enough hard disk space by deleting
unnecessary files to create enough space for the creation of temporary
files during printing.
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Macintosh
Determine if there is any problem with the document file
If unknown characters and letters are printed only for a specific
document file, then the problem may exist within that file, or the
software application that you are using. In this case, try typing the same
text in a newly created file, and if the new document prints normally
then the problem exists in the original document file. If the same
problem occurs with the new file, call for service.
Macintosh
Determine if the printer driver has been installed properly
There may be a problem with the printer driver. Uninstall it and install
the printer driver again.
The problem may exist within the printer driver. Uninstall the printer
driver and reinstall it. For details about uninstalling the printer driver,
refer to the Macintosh Printer Driver Guide. For details about installing
the printer driver, see Getting Started.
Macintosh
Determine if any special extension files or control panel
options are in use
The printer driver could conflict with a non-Apple generated file
extension or a control panel option. Use the Extensions Manager to
change the configuration to eliminate any conflicts.
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Windows Macintosh Other
Cannot execute background printing
Windows Macintosh
Make sure that background printing has been switched on
If you cannot execute background printing, this feature may have been
switched off.
Windows
Switching on background printing
Click the Start button, point to Settings, and click Printers.
1.
Right-click the Canon BJC-55 icon and select Properties.
2.
Click the Page Layout tab.
3.
Click the Background Printing check box on.
4.
Macintosh
Switching on background printing
From the Apple menu, select the Chooser.
1.
Click the BJC-55 icon.
2.
Click the Backgrounding radio button on.
3.
6
Macintosh
If background printing has been switched on, there may not
be enough space on the disk to create temporary files for
printing
Check to see if there is a sufficient empty space on the hard disk of your
computer.
Background printing cannot be executed if there is not enough free
space available on the hard disk of your computer. If there is not enough
space available on your hard disk, secure enough hard disk space by
deleting unnecessary files.
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Macintosh
Cannot select the printer driver in the Chooser
Check the following items if you cannot select the printer in the
Chooser.
Macintosh
Make sure the printer is switched on
Make sure the printer is switched on and the POWER lamp is green. If
the green light is flashing, then printer is warming up. Wait few
moments for the printer to finish warming up. If the printer does not
switch on then see page 128.
Macintosh
Check the printer and the interface cable connections
Check the printer status and the connection of the printer interface cable
connections. (☞128)
Macintosh
Make sure that the printer driver has been installed correctly
There may be a problem with the printer driver. Uninstall it and install
the printer driver again.
The problem may exist in the printer driver. Uninstall the printer driver
and reinstall it. For details about uninstalling the printer driver, refer to
the Macintosh Printer Driver Guide. For details about installing the
printer driver, see Getting Started.
Macintosh
Make sure the server is switched on in the networking
environment
For details about setting up the printer for use on a network, see the
Macintosh Printer Driver Guide.
Macintosh
Determine if there is a problem with the networking
environment
Call the system administrator, for details about setting up the printer for
use on a network, see the Macintosh Printer Driver Guide.
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Before you call for service...
The Contact List, a list of Canon Help Desks with telephone numbers
and addresses worldwide, is provided with the printer. Before you call
for service, however, we recommend that you gather some information
that will help Help Desk advisors find a solution for your problem.
Before calling for service, check the printer status, the computer and its
connection environment and identify the problem for faster assistance.
Work through the Troubleshooting descriptions of problems and
solutions to attempt to solve the problem. If you do not have time to do
this, at least follow the steps below and prepare answers for some basic
questions you may be asked by the Help Desk advisor.
Describing the problem
Check the printer.
1.
Check the printer status to see if it prints.
• The printer does not operate.
Example: Printer does not switch on. (☞128)
Printer does not operate. (☞96)
Paper does not feed from the Feed Slot. (☞107)
If the problem cannot be identified after checking all the
connections and attempting to switch the printer on, the printer may
be damaged. Call for service.
6
• Printer operates but does not function correctly.
Examples: Printouts blurred or streaked with white lines. (☞ 92, 133)
The print head of the BJ Cartridge may be worn out or damaged.
Print a nozzle check pattern and clean the print heads. (☞56, 85) If
you cannot solve the problem, call for service.
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Check the interface cable.
2.
Check the connection of the interface cable at the printer and at the
computer. A loose interface cable can generate random errors and
error messages which could make identifying the cause of the
problem very difficult. Make sure that both connections are secure.
• Print job will not start.
Examples: No error messages displayed on the screen.
USBPRN: write error
Check to see if the printer is connected to the computer correctly.
• Print result is abnormal.
Example: Strange characters are printing. (☞94)
The printer interface cable may be damaged. Replace it with
a new interface cable and try to print again.
Check the Computer.
3.
The problem may exist in the software application or in the
computer system.
• Print job will not execute with a particular application software.
Examples: Print job halts and will not complete. (☞105)
Only part of the document prints. (☞105)
Try printing with another software application to confirm that the
problem exists in the software application.
The printer does not print with other software applications
Make sure the printer has been selected as default printer. (☞96)
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The printer printed normally with another software application
• The problem resides with the software application. Refer to the
software application manual for details or call for service.
• Sometimes the problem can be solved by updating the printer
driver. Before you call for service to obtain information about
acquiring the latest version of the printer driver, make sure that
you know the number of your current printer driver.
• Check the computer’s available memory and hard disk space.
(☞148) An error can be caused if there is not enough memory or
sufficient free space on the hard disk. Consequently, when you
execute a large print job in an environment where one or more
additional software applications are open, the computer may run
out memory and cannot complete the print job.
If you cannot solve the problem, before you call for service:
• Write a short memo describing the problem.
• Note of any error messages that were displayed on the screen.
• Make sure you have all the important information about your
system (amount of memory, free disk space, current version
number of the printer driver). (☞148)
6
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Describing your system
Follow the simple procedures below to obtain the important information
about your operating environment and printer driver that you will need
before you call for service.
Obtaining the OS version number and amount of memory
If you are using Windows
Right-click the My Computer icon.
1.
Select Properties.
2.
From the General tab read and jot down the version number of your
operating system and the amount of memory (RAM) installed.
3.
If you are using Macintosh
From the Apple menu, select About This Computer .
1.
Read and jot down the version number of your operating system and
the amount of memory (RAM) currently installed.
2.
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Determining the amount of free disk space available
If you are using Windows
Double-click the My Computer icon.
1.
Right-click the hard disk icon.
2.
Select Properties.
3.
Read and jot down the number for the amount of Free Space on the
disk.
4.
If you are using Macintosh
On the desktop, click the Macintosh HD icon.
1.
From the File menu, select Get Info., then select General
Information from the flyout.
2.
6
Read and jot down the number for the amount of Available disk
space.
3.
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Obtaining the version number of the printer driver
If you are using Windows
Click the Start button, point to Settings, and click Printers.
1.
Right-click the Canon BJC-55 icon and select Properties.
2.
Click the Main tab.
3.
Click the About button.
4.
Read and jot down the version number.
5.
If you are using Macintosh
On the desktop, double-click the icon of the startup disk (Macintosh
HD for example).
1.
Double-click the System folder.
2.
Double-click the Extensions folder.
3.
Select the BJC-55 icon.
4.
From the File menu, select Get Info, then select General Information
from the flyout.
5.
Read and jot down the Version number of the printer driver.
6.
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6
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151
Appendix A
Paper Specifications
Paper size
Letter
8.5 x 11 in.
Legal
8.5 x 14 in.
A4
A5
B5
210 x 297 mm
148 x 210 mm
182 x 256 mm
9.5 x 4.1 in.
US Commercial 10 envelope
European DL size envelope
220 x 110 mm
Paper type
Media Name
Media Type*
Plain paper
Plain Paper
Bubble Jet Paper LC-301
Glossy Photo Paper GP-301
Glossy Photo Cards FM-101
High Resolution Paper HR-101
Transparency CF-102
Plain Paper
Glossy Photo Paper
Glossy Photo Cards
High Resolution Paper
Transparency
High Gloss Film HG-101
Back Print Film BF-102
T-Shirt Transfer TR-201**
High Gloss Film
Back Print Film
T-Shirt Transfer
* This is the name of the Media Type you will see after you pull down
the list for Media Type on the Paper control sheet of the Windows
printer driver.
** TR-101 in the U.S.
Paper weight
64 to 105 gsm (17 to 28 lb.)
Appendix A Paper Specifications
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Printing area
Paper and special media
The shaded portion in the following figure shows the recommended
printing area for paper and special media. The printer’s mechanical
printing area is inside the 3 mm top/bottom margins. However, we
recommend setting the margins greater than 22 mm because the print
quality degrades below this.
A4/A5/B5 size
Letter size
210/148/182 mm
216 mm (8.5 in)
3.4 mm
3.4 mm
6.4 mm
6.3 mm
Legal size
Glossy Photo
Cards FM-101
119.6mm
8.5mm
8.5mm
216 mm (8.5 in)
4.1mm 4.1mm
6.4 mm
6.3 mm
A
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Envelopes
The shaded portion in the figures below shows the recommended
printing areas for a US Commercial No. 10 envelope (9.5 x 4.1 in) and
European DL size envelope (220 x 110 mm). The printer's maximum
mechanical printing area is inside the top and bottom margins.
However, we recommend setting the margins wider than 22 mm
because print quality degrades below this.
The size of the printing area may vary according to settings done with
the printer driver.
U.S. Commercial 10 size
104.8 mm (4.1 in)
241.3 mm (9.5 in)
Paper feed
direction
31.7 mm
6.4 mm
6.4 mm
3 mm
European DL size
110.4 mm (4.3 in)
220 mm (8.7 in)
Paper feed
direction
10.4 mm
6.4 mm
6.4 mm
3 mm
Appendix A Paper Specifications
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A
Appendix A Paper Specifications
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155
Appendix B
Options and Supplies
Whenever you need any of these replaceable items, contact a local
Canon Authorised Dealer or your Canon representative.
Consumables
Black BJ Cartridge BC-10
Contains both a print head unit and replaceable black ink cartridge.
Ink Cartridge BCI-10 Black
Used in the Black BJ Cartridge BC-10.
Color BJ Cartridge BC-11e/BJ Cartridge BC-12e Photo
Incorporates a Bubble Jet print head and two replaceable ink
cartridges: the Ink Cartridge BCI-11 Color/Ink Cartridge BCI-12
Color and the Ink Cartridge BCI-11 Black/Ink Cartridge BCI-12
Black.
Ink Cartridge BCI-11 Black/Ink Cartridge BCI-12 Photo Black
Used in the Color BJ Cartridge BC-11e/BJ Cartridge BC-12e Photo.
Ink Cartridge BCI-11 Color/Ink Cartridge BCI-12 Photo Color
Three-colour ink cartridge used in the Color BJ Cartridge BC-
11e/BJ Cartridge BC-12e Photo.
Canon Li-Ion Battery LB-50
Rechargeable battery pack.
Appendix B Options and Supplies
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Paper and special media
Name
Media Type
Plain Paper
Sizes
A4, LTR
Bubble Jet Paper LC-301
Glossy Photo Paper GP-301
Glossy Photo Cards FM-101
High Resolution Paper HR-101
Transparency CF-102
B
Glossy Photo Paper A4, LTR
Glossy Photo cards 119.6 x 216mm
High Resolution Paper A4, LTR
Transparency
A4, LTR
High Gloss Film HG-101
Back Print Film BF-102
T-Shirt Transfer TR-201
High Gloss Film
Back Print Film
T-Shirt Transfer
A4, LTR
A4, LTR
216 x 279 mm
Available options
Canon Auto Sheet Feeder ASF-50
Allows you to stack and feed more than one sheet for printing.
Color Image Scanner Cartridge IS-12
This Scanner Cartridge turns your printer into a colour scanner.
BJ Cartridge Container SB-10
Used for storing partially used Color BJ Cartridge BC-11e, Color BJ
Cartridge BCI-12e Photo or Black BJ Cartridge BC-10.
Appendix B Options and Supplies
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Appendix C
Universal AC Adapter AD-360U
The AC adapter is intended for use with this printer only; never attempt
to use the AC adapter with appliances or equipment as a power/voltage
converter in another country. The power supply cord provided with
purchase is for use in the country where you purchased the printer. For
other countries, you may need a power cord rated for use with the local
power supply. For details, call for service.
Appendix C Universal AC Adapter AD-360U
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• THE AC ADAPTER IS RATED FOR AC 100V~240V. IN LOCATIONS
WHERE POWER SUPPLY IS AVAILABLE WITHIN THIS RANGE, AN
INPUT-VOLTAGE CONVERTER, SWITCHING DEVICE, ETC. IS NOT
REQUIRED.
• WHEN THE PRINTER IS NOT IN USE, SWITCH IT OFF AND
UNPLUG THE POWER CORD FROM THE POWER OUTLET.
• NEVER ATTEMPT TO DISASSEMBLE OR REPAIR THE AC
ADAPTER.
C
• IF THE AC ADAPTER IS ACCIDENTALLY DAMAGED, CALL FOR
SERVICE.
• TO AVOID THE DUAL HAZARDS OF FIRE AND ELECTRICAL
SHOCK, NEVER CONNECT THE PRINTER TO A POWER OUTLET
WHERE OTHER APPLIANCES OR EQUIPMENT ARE
CONNECTED.
• TO AVOID FIRE OR ELECTRICAL SHOCK, NEVER PLACE HEAVY
OBJECTS ON THE POWER CORD, NEVER CUT THE POWER
CORD, NEVER PULL ON THE POWER CORD TO UNPLUG IT
FROM THE POWER OUTLET, NEVER WRAP THE POWER CORD
AROUND ITSELF OR ANOTHER OBJECT.
• IF THE PRINTER EMITS STRANGE NOISES, ODOURS, OR
SMOKE, PRESS THE POWER BUTTON TO SWITCH THE PRINTER
OFF THEN IMMEDIATELY UNPLUG THE POWER CORD FROM
THE POWER OUTLET. DISCONTINUE USING THE PRINTER AND
CALL FOR SERVICE.
• TO AVOID FIRE OR ELECTRICAL SHOCK CAUSED BY A
DAMAGED POWER CORD, NEVER PULL ON THE POWER CORD
TO UNPLUG IT. WHEN UNPLUGGING THE POWER CORD,
ALWAYS GRASP THE PLUG.
• TO AVOID A DANGEROUS ELECTRICAL SHOCK, HANDLE THE
POWER CORD, PLUG, OR AC ADAPTER CONNECTOR WHEN
YOUR HANDS ARE WET.
Universal AC Adapter AD-360U Specifications
Dimensions
58 x 118 x 25 mm (w x d x h)
2.3 x 4.6 x 1 in. (w x d x h)
approx. 205 g (0.45 lb.)
AC100 to 240V
Weight
Rated input
Rated output
DC13V 1.8A
Appendix C Universal AC Adapter AD-360U
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159
Appendix D
Printer Specifications
Printing method
Resolution (max.)
Paper Handling
Serial Bubble Jet
720 x 360 dpi (horizontal x vertical)
Manual Feed, Auto Feed (optional Auto Sheet Feeder
ASF-50 installed)
Print Speed
Black BJ Cartridge BC-10:
HS 5.5 ppm
HQ 5.0 ppm
Color BJ Cartridge BC-11e:
HS 2 ppm
HQ 1.6 ppm
Color BJ Cartridge BC-12e Photo :
0.1 ppm
Printing Direction
Uni-directional (or bi-directional, depending on data
format)
Print Width (max.)
Line Feed Speed
Control Modes
203 mm (8 in.)
Approximately 70ms/line at 1/6 inch line in HQ, HS mode
LQ mode (LQ-510 compatible)
Line Feed Pitch
1/6, 1/8, n/180, n/360 (where “n” is programmable and 1
in./25.4 mm)
Character pitch
Cell composition
10 cpi, 12 cpi, 15 cpi, proportional
36 (H) x 48 (V) dots 10 cpi
30 (H) x 48 (V) dots 12 cpi
24 (H) x 32 (V) dots 15 cpi
Character Set
Character set1, set2
Characters per Line (max.)
10 cpi
80 chars./line
12 cpi
96 chars./line
15 cpi
proportional
120 chars./line
68 to 160 chars./line
Graphic Image Print Data format 8, 24, 48 dot format (vertical)
Resolution 60, 80, 90, 120, 180, 240, 360 dpi (horizontal)
Appendix D Printer Specifications
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Buffer
Any setting selectable but disabled when using infrared
data transmission
Input buffer approx. 25 KB, no download buffer
Input buffer approx. 2 KB, with 23 KB download buffer
Interfaces
Universal Serial Bus (USB)
IrDA Ver. 1.1 (4M) Infra-red
Black BJ Cartridge BC-10
Print head
Ink cartridge Ink Cartridge BCI-10 Black
128 nozzles
Ink colour
No. of
Black
printed pages
Black
D
approx. 270 pp./cartridge
(1,500 characters per page, normal text, at
standard and plain paper mode)
Color BJ Cartridge BC-11e
Print head
64 nozzles for black
24 nozzles each for cyan, magenta, yellow
Black, cyan, magenta, yellow
Ink colour
Ink cartridge Ink Cartridge BCI-11 Black
Ink Cartridge BCI-11 Color
Ink Cartridge BCI-11
No. of
printed pages
Black
Colour approx. 50 pp.
(Based on printing the ISO JIS-SCID No. 5
approx. 160 pp.
pattern at standard and plain paper mode)
BJ Cartridge BC-12e Photo
Print head
64 nozzles for black
24 nozzles each for cyan, magenta, yellow
Black, cyan, magenta, yellow
Ink colour
Appendix D Printer Specifications
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Ink Cartridge BCI-12 Photo
No. of
printed pages
Black
Colour approx. 20 pp./cartridge
(Based on printing the ISO JIS-SCID No. 5
approx. 60 pp./cartridge
pattern at SuperPhoto and High Resolution
paper mode)
Black
approx. 90 pp.
Colour approx. 35 pp.
(Based on printing the ISO JIS-SCID No. 5
pattern at SuperPhoto and plain paper mode)
Acoustic Noise Level approx. 43 dB (A)
Operating EnvironmentTemperature 5°C to 35°C (41°F to 95°F)
Humidity
10%RH to 90%RH (without condensation)
Storage Environment Temperature 0°C to 35°C (32°F to 95°F)
Humidity
5%RH to 95%RH (without condensation)
Power Source
Universal AC Adapter AD-360U connected to power
source
Power Consumption Standby
approx. 2.6 W
Printing
23 W (max.)
`
(approx. 30W using Universal AC adapter)
approx. 10 W
Charging
Battery Pack
Type:
Lithium-ion battery
Voltage level: 10.8V DC
Size:
Weight:
213.3 x 28.5 x 20.6 mm
Approx. 160 g
Dimensions
(W x D x H)
302 mm (11.9 in.) x 112.5 mm (4.4 in.) x 50 mm (2 in.)
Weight
approx. 0.9 kg (2.0 lb.) including battery
Appendix D Printer Specifications
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162
System Requirements to see documents in the
Setup Software & Reference Guide CD-ROM
The following are a list of the minimum hardware and software required
to see documents in the Setup Software & Reference Guide CD-ROM.
For Windows:
Operating System
Windows 98, Windows 95 or Windows NT
4.0 (Can be viewed on Microsoft Windows
2000)
CPU
RAM
Intel I486 or Pentium R, or a 100%
compatible CPU
For Windows 98/Windows 95: 16MB or
more
D
For Windows NT 4.0: 32MB or more
Hard Disk Space
Adobe Acrobat Reader must be installed to
view the Reference Guide. To install Adobe
Acrobat Reader from the Setup Software &
Reference Guide CD-ROM, at least 15MB
of free hard disk space is required.
Display Resolution
640 x 480 (VGA) or higher
Number of Display Colours High Colour (recommended) / 256 colours
(minimum)
CD-ROM Drive
4x or faster (recommended) /2x (minimum)
For Macintosh:
Operating System
CPU
RAM
Mac OS 8.1 or later
Power PC processor
6.5MB or more
Hard Disk Space
Adobe Acrobat Reader must be installed to
view the Reference Guide. To install Adobe
Acrobat Reader from the Setup Software &
Reference Guide CD-ROM, at least 15MB
of free hard disk space is required.
Display Resolution
640 x 480 (VGA) or higher
Number of Display Colours High Colour (recommended) / 256 colours
(minimum)
Reference Guide environment
In order to open and read the Reference
Guide provided on the CD-ROM, Adobe
Acrobat Reader 4.0 is recommended. With
Windows 2000 you must use Acrobat
Reader 4.0. If you use Adobe Acrobat 3.0,
some of the icons on your screen may be
different.
Appendix D Printer Specifications
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Glossary
A4 size paper
A paper size: 210 mm x 297 mm. This printer accepts A4 paper.
AC
Alternating current. The type of electrical current available from a wall
outlet.
ASCII
Acronym for American Standard Code for Information Interchange. A
set of definitions for the bit composition of characters and symbols.
ASCII defines 128 symbols using 7 binary bits and 1 parity bit.
Auto Power Off
A power save feature that switches off the printer automatically if the
printer does not receive a print job over 30 minutes. The Auto Power
Off feature is switched off and on with the printer driver.
battery pack
The Canon Li-Ion Battery LB-50 is a rechargeable battery installed
inside the printer.
binary
A number system consisting of two digits (0 and 1).
bit
Shortened form “binary digit”. The elemental unit of digital
information. Written as either 1 or 0.
BJ Cartridge
The BJ Cartridge is composed of the print head unit and ink cartridge.
This removable cartridge makes maintenance of the printer very simple.
Bubble Jet printer
An ink jet type printer that heats the ink to a boiling point in a nozzle to
form a bubble. When the bubble expands, there is no room left in the
nozzle for the ink which is ejected onto the paper.
Glossary
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buffer
A temporary storage area in computer or printer memory in which data
for input or output is stored until it can be processed.
byte
A unit of eight bits. A byte is approximately equivalent to a character.
cartridge holder
A unit that holds the BJ Cartridge and its ink cartridges. The cartridge
holder moves backwards and forwards when the printer is operating and
remains at rest in the home position on the left side of the printer when
the printer is not in use.
character
Any symbol that has a widely understood meaning and can thus convey
information. Some characters, such as letters, numbers, and punctuation
marks, are printable.
CMYK
An acronym for Cyan, Magenta, Yellow and black, the four colours
used in the standard colour model of the printing industry.
Commercial 10 (US Commercial)
A common size of envelope: 9.5 x 4.1 inches or 241 x 105 mm.
composite black
The composite black colour formed by mixing cyan, yellow, and
magenta ink so that they appear almost black on a print out.
configuration
The defining of certain printer settings to allow the printer to
communicate properly with your computer.
cpi
Characters per inch. A unit of measurement relevant to a fixed-space
font. Because all characters have the same width, you can calculate the
number of characters printed per inch.
cpl
Characters per line. A unit of measurement that indicates the number of
characters printed per line.
cps
Characters per second. A unit of measurement that indicates the
printer’s speed.
Glossary
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dB
Stands for decibel level (a decibel being a unit of measurement for the
intensity of the sound), adjusted for background noise.
default setting
A printer setting selected at the factory and permanently registered in
the printer’s ROM. It is a setting that the printer assumes unless you
provide instruction to the contrary. For example, the default printer
control mode on this printer is BJ mode.
dithering
A method by which colour dots are combined on a page to produce a
wide spectrum of colours.
dot matrix
A pattern of dots arranged in a matrix, used for creating alphanumeric
strings, punctuation, and special characters. A matrix is described by the
number of rows and columns it has, for example, 9 x 12 (108 cells).
download buffer
An area of the printer’s memory that holds downloaded font
information.
downloading
The process of transferring fonts from the computer to the printer’s
memory. These transferred fonts can be stored in the printer until it is
turned off.
dpi (dots per inch)
A unit of measurement for indicating printer resolution. The standard
resolution for your printer is 360 dpi in the HQ mode. In the smoothing
mode, resolution up to 720 x 360 dpi can be achieved.
factory default
Factory defaults refer to the settings that are selected for the printer at
the factory. These settings are used unless you override them by sending
escape sequences.
fixed pitch spacing
Equal spacing for each characters of the same character set. In printing
a fixed pitch font, each character, whether narrow or wide, takes up the
same amount of space.
fixed pitch font
A font in which all characters take up the same amount of space. An “i”
takes as much space as a “w”.
Glossary
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font
A complete set of characters of the same size and style; a particular
implementation of a typeface. For example, 12 point, Courier bold.
font characteristics
Font characteristics determine the appearance of a printed font. These
characteristics include orientation, character height, style, stroke weight,
and typeface.
form feed
A printer function that automatically ejects the current page and
advances the printer to the top of the next page.
graphic
A written, printed, or electronically displayed symbol or drawing. Also
characters or text that has been generated by a computer graphics
application program.
greyscale
The variation of colour between black and white as a result of different
intensities of black ink.
halftone
Shades of grey or shades of colours produced by mapping dots to be
printed. For colour printing, different coloured dots of ink are placed
closely together to create illusions of other colours.
High Quality (HQ) mode
One of the print modes available on this printer. Print speed is 346 cps
at 10 cpi.
High Speed (HS) mode
One of the print modes available on this printer. Print speed is 434 cps
at 10 cpi.
home position
This term refers to the position of the cartridge holder when it is at rest
on the far left side of the platen. In this position, the print head is always
capped to keep it from drying out. The cartridge holder moves out of the
home position when the printer starts printing or after you press the
CARTRIDGE button to move it out so you can remove the BJ
Cartridge.
host computer
The computer that is connected to a printer and can be used to drive the
printer when the printer is on-line.
Glossary
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hue
A colour in the colour spectrum. Examples are red, green, and violet.
ink jet printer
A non-impact printer that ejects ink onto paper to form characters. This
printer is a special type of ink jet printer called a Bubble Jet printer.
input buffer
An area of the printer’s memory containing the data that has been sent
to the printer.
interface
The connection between two devices that makes it possible for them to
communicate with each other. The printer features a USB interface,
which makes it compatible with IBM and similar personal computers.
In order to connect the printer and computer via the USB interface, you
must use the USB interface cable.
interface port
The printer is provided with a parallel and an IrDA port on the left side
of the printer.
internal fonts
Internal fonts are fonts permanently stored in the printer.
IrDA
Infra-red Data Association. The standard for the infra-red wireless
communication. This printer has IrDA1.1 which allows a maximum
data transfer of 4Mbps.
IS scanner driver
The software required to scan originals with the Color Image Scanner
Cartridge IS-12.
kilobyte (kB)
A unit of measurement, representing the binary number 1024, used to
describe printer or computer memory size in 1024-byte units.
landscape orientation
Landscape orientation refers to printing across the length of the page, as
opposed to portrait orientation, which is printing across the width of the
page.
Legal size paper
A paper size: 8.5 x 14 inches. This printer accepts this size of paper.
Glossary
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168
Letter size paper
A paper size: 8.5 x 11 inches. This printer accepts this size of paper.
line feed
A printer function that advances the paper one line.
lpi
Lines per inch. The measurement used in describing the number of lines
that will print within one vertical inch. Most printing is done in 6 or 8
lpi.
noise level
See dB.
non-impact printer
Printers, such as Bubble Jet, ink jet, thermal, and laser printers, that
form characters by means other than striking the character against the
paper. These printers run more quietly than dot matrix and formed-
character printers. Your printer is a non-impact printer.
page orientation
Orientation refers to the direction of print on the page. Printing across
the width of a page is called portrait orientation printing. Printing across
the length of a page is called landscape orientation printing.
paper feed
Refers to guiding a sheet of paper into the printer’s paper path.
paper jam
Paper is caught along the paper path. You must remove jammed paper
before you can continue printing.
parallel interface
An interface that transmits multiple bits simultaneously (usually in one-
byte segments).
PC
Personal computer
pitch
Refers to the number of characters per inch that can be printed using a
fixed-space font.
platen
Printer component that holds the paper near the print head during ink
transfer.
Glossary
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point size
Character height is defined in points; one point is 1/72 inch. For
instance, this text is printed using a 10 point font.
printer cable
The cable used to connect your printer and a computer.
printing area
The area of a sheet of paper on which a printer can reproduce text or
graphics. The printing area is smaller than the paper.
print head capping
An automatic protection function that prevents the print head unit and
ink cartridges from drying out or becoming clogged with dust.
Print mode
The print mode setting determines how the printer operates. Set the
print mode according to the type of printing you want to do and the type
of media you are using. There are three print modes: HQ (High
Quality), HS (High Speed), and FINE.
printer command
A printer command is also called an escape sequence. Refer to the
definition for Escape Sequence.
printer driver
Software that sends printing instructions to a printer. The printer driver
keeps track of the attributes of a printer and the codes the program must
send to access those attributes.
proportionally spaced font (PS font)
A font in which each characters is given an amount of space
proportional to its size: less for an “i” and more for a “w”.
proportional spacing
The spacing of characters according to the width of each character. This
variable spacing between each character closes up awkward-looking
gaps and makes the text easier to read.
RAM
Random Access Memory. Printer memory that is used for temporary
storage of information you want to print and for downloaded fonts.
Glossary
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170
resident font
A font that is built into the printer, as opposed to one that must be
downloaded from your computer. Resident fonts are stored in ROM.
resolution
The density of dots for any given output device. Expressed in terms of
dots per inch (dpi). Low resolution causes font characters and graphics
to have a jagged appearance. Higher resolution means smoother curves
and angles as well as a better match to traditional typeface designs. This
printer can normally produce output with 360 dpi resolution. When you
see a value given for resolution, the resolution for the horizontal
direction is given first and the vertical direction second. For example,
720 x 360 dpi means 720 dots horizontally and 360 dots vertically. The
maximum 720 x 360 dpi print resolution for this printer can be attained
with a Black BJ Cartridge BC-10 while the smoothing function turned
on.
ROM
Read Only Memory. You cannot modify this printer memory. When the
printer is turned off, ROM memory remains intact. In this printer, the
default settings and the resident fonts are stored in ROM.
saturation
The amount of hue of a colour. The further the particular hue moves
away from the center of the colour wheel, the more saturated it is.
software application
Software prepared for a specific function or set of functions. Examples
of applications are word processing, graphics preparation, and spread-
sheets. Programmers who prepare application programs include printer
drivers that support different types of printers.
spacing
All fonts are designed with either fixed or proportional spacing. Using
fixed spacing, all character cells are the same width. Using proportional
spacing, character cell width depends on the character size.
subscript
One or more characters printed one-half line below the normal printing
line. See also Superscript.
superscript
One or more characters printed one-half line above the normal printing
line. See also Subscript.
Glossary
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text mode
The mode the printer is in when it is printing text.
text scale mode
The mode that reduces the line spacing by a factor of 14/15 (from 62 to
66 lines per page if line spacing is set to 6 lines per inch). This provides
compatibility with software that assumes 66 lines will fit on each page.
top-of-form (TOF)
The printing position at the start of a new page.
true black
Contrary to “composite black”, true black colour on a printout is
obtained with the use of black ink.
TrueType font
The scalable font technology built into Microsoft Windows 98/
Windows 95 and other software programs. It offers you the same font
images on both computer displays and printer outputs.
typeface
The design of characters. For instance, Courier, Roman, Gothic,
Prestige, and Draft typefaces all print characters of different designs.
typestyle
Refers to how the type face appears: slanted (italic) or upright.
USB
Denotes Universal Serial Bus, a new, high-speed serial interface for
transferring data between the computer and an external device.
Glossary
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172
Glossary
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Index
removing for Scanner Cartridge, 78
replacing, 72
specifications, 161, 162
storing safely, 15
A
AC adapter
Universal AC Adapter AD-360, 158
application error, 104
Auto Sheet Feeder ASF-50
described, 24, 25
Black BJ Cartridge BC-10
described, 20, 67
installing, 38
blurred prints, 133
selecting, 107
B
Bubble Jet Paper LC-301
correct print side, 49
described, 21
Back Print Film BF-102
correct print side, 49
described, 21
C
uses, 48
Canon Auto Sheet Feeder ASF-50
battery
option, 23
Canon Li-Ion Battery LB-50
described, 22
safety, 11
see also “battery pack”, 28
battery pack
inserting, 29
installing, 28
recharging, 60
described, 24, 25
inserting, 29
installing, 28
replacing, 60, 62
safety guidelines, 30
CARTRIDGE button
described, 26
CHARGE/ERROR lamp
described, 26, 28
flashing, 136
not charging, 135
recharging, 60
removing before transport, 87
replacing, 60, 62
safety guidelines, 30
battery pack release
described, 24, 25
BJ Cartridge Container SB-10
described, 20
Chooser
selecting printer for Macintosh, 98
cleaning
option, 23
inside printer, 84
outside printer, 84
print head, 85
storing BJ Cartridges, 53
BJ Cartridges
Black BJ Cartridge BC-10, 20, 67
changing, 51
printer, 83
printer safety, 12
Color BJ Cartridge BC-11e
described, 19, 67
installing, 37
Color BJ Cartridge BC-12e Photo
described, 19
Color BJ Cartridge BC-11e, 19, 67
Color BJ Cartridge
BC-12e Photo, 19
handling guidelines, 38
installing, 37, 38
installing procedure, 39
Index
174
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installing, 37
Color Image Scanner Cartridge IS-12
described, 20
correct print side, 49
described, 21
uses, 47
option, 23
see also “Scanner Cartridge”, 74
colors
greyscale
switching off, 122, 123
H
adjusting, 121
High Gloss Film HG-101
correct print side, 49
described, 22
colours
broken, uneven, 124
faded, 92
screen, printout do not match, 120
connecting
interface connections, 18
curling, 134
uses, 47
High Resolution Paper HR-101
correct print side, 49
described, 21
uses, 47
D
default
I
infra-red
printer settings, 57
default printer, 94
device
aligning computer, printer, 36
cannot print, 115
checking connection, 116
confirming driver installation, 34
data transmission, 33
setting up, 33
removing, 103
disconnecting
USB interface cable, 17
E
transceiver port, 116
using data transmission, 35
Ink Cartridge BCI-10 Black
described, 67
inserting in BJ Cartridge, 71
replacing, 70
Ink Cartridge BCI-11 Black
described, 19, 67
inserting in BJ Cartridge, 71
replacing, 69
Ink Cartridge BCI-11 Color
described, 19, 67
envelopes
preparing for loading, 46
printing area, 154
sizes allowed, 48
types not allowed, 47
error messages
summary table, 91
Error Number 300, 140
F
feed slot
described, 24, 25
front cover
described, 24, 25
inserting in BJ Cartridge, 71
replacing, 69
Ink Cartridge BCI-12 Black
described, 19
inserting in BJ Cartridge, 71
replacing, 69
Ink Cartridge BCI-12 Color
described, 19
G
general protection fault, 104
Glossy Photo Cards FM-101
correct print side, 49
described, 22
printing area, 153
uses, 47
Glossy Photo Paper GP-301
inserting in BJ Cartridge, 71
replacing, 69
ink cartridges
Index
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handling, 66
BJ Cartridge Container SB-10, 23
Canon Auto Sheet Feeder
ASF-50, 23
Color Image Scanner
Cartridge IS-12, 23
described, 19, 23
Ink Cartridge BCI-10 Black, 20
Ink Cartridge BCI-11 Black, 19
Ink Cartridge BCI-11 Color, 19
Ink Cartridge BCI-12 Black, 19
Ink Cartridge BCI-12 Color, 19
replacing, 66, 68, 69
listed, 157
specifications, 161, 162
installing
P
paper
battery pack, 28
loading, 48
printing area, 153
specifications, 152
BJ Cartridges, 37, 38, 39
infra-red driver, 34
Macintosh scanner driver, 77
printer driver, 31, 33
Scanner Cartridge, 74, 80
Windows scanner driver, 75
paper guide
described, 24
paper jam
removing, 118
paper output slot
described, 26
plain paper
uses, 47
power
interface
checking connections, 95
connection options, 18
infra-red (IrDA), 35
IrDA interface
described, 26
switching printer on/off, 32
POWER button
described, 26
IrDA wireless interface
see “infra-red”, 33
L
power connector
described, 24, 25
power cord
low-ink warning
setting, 64
switching off, 65
safety, 14
POWER lamp
M
described, 26, 27
power lock switch
described, 24, 25
switching off, 129
power outlet
manual feed
selecting, 108
setting paper, 107
media
see “print media”, 21
safety, 10
power supply
N
Canon Li-Ion Battery LB-50, 22
Universal AC Adapter AD-360, 22
print head
cleaning, 85
print media
nozzle check pattern
faded, 92
printing, 56
sample print, 58
Back Print Film BF-102, 21
Bubble Jet Paper LC-301, 21
correct print side, 49
curling, 134
O
operation panel
described, 24, 25, 26, 27
staring print head cleaning, 85
options
envelopes, 46
Index
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Glossy Photo Cards FM-101, 22
Glossy Photo Paper GP-301, 21
handling, 44
High Gloss Film HG-101, 22
High Resolution Paper HR-101, 21
listed available, 157
loading, 48
installing, using, 33
printer port
selection, 96
printer settings
sample print, 58
test print, 56
printing area
print jobs, 47
envelopes, 154
print side, 49
printing area, 153
Glossy Photo Cards FM-101, 153
standard sizes, 153
printing correct side, 93
selecting, 45, 47
specifications, 152
R
resolution
maximum, 18
RESUME button
described, 26, 27
rotated text, 109
storing, using, 46
T-Shirt Transfer TR-101 (U.S.), 22
T-Shirt Transfer TR-201, 22
Transparencies CF-102, 21
print quality, 112
S
safety
print side
Back Print Film BF-102, 49
Bubble Jet Paper LC-301, 49
Glossy Photo Cards FM-101, 49
Glossy Photo Paper GP-301, 49
High Gloss Film HG-101, 49
High Resolution Paper HR-101, 49
T-Shirt Transfer TR-101 (U.S.), 49
T-Shirt Transfer TR-201, 49
Transparencies CF-102, 49
printer
AC adapter, 159
battery, 11
battery pack, 30
cleaning printer, 12
location, 9, 13
power cord, 14
power outlet, 10
storing BJ Cartridges, 15
transporting printer, 13
scanner
converting printer to, 18
Scanner Cartridge
Color Image Scanner
Cartridge IS-12, 20
installing, 74, 80
installing Macintosh driver, 77
installing Windows driver, 75
removing, 81
removing BJ Cartridge, 78
scanner driver
installing for Macintosh, 77
installing for Windows, 75
smudged prints, 133
specifications
arranging for infra-red, 36
cleaning, 83
converted to scanner, 18
default settings, 57
features, 18
installing battery pack, 29
installing driver, 31
interface connections, 18
moving, 86
options, 19, 23
printing list of current settings, 56
resolution, 18
specifications, 160
supplies, 19
printer driver
paper, 152
printer, 160
spooling, 100
cannot install, 102
checking installation, 101
installing, 31
Index
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supplies
described, 19
listed consummables, 156
switching on/off
paper skew, 118
poor connections, 95
power off, 128
power on, 128
printer, 32
print job does not complete, 105
print job will not start, 96
print quality, 112
T
T-Shirt Transfer TR-101 (U.S.)
correct print side, 49
described, 22
printer driver installation, 101
printing beyond bottom, 126
printing beyond edge, 126
printing halts, 131
uses, 48
T-Shirt Transfer TR-201
correct print side, 49
described, 22
uses, 48
test prints
samples, 58
starting, 56
top cover
printing on correct side, 93
removing a device, 103
service call, 145
smudged printout, 133
strange characters, 94
text missing, 126
text rotated, 109
Type xx Error, 141
described, 24
USB printer driver installation, 103
USB printer port selection, 97
USBPRNxx write error, 100
vertical lines broken, 111
white streaks, 92
Transparencies CF-102
correct print side, 49
described, 21
uses, 47
transporting
Type xx Error, 141
printer, 86
printer, safety, 13
troubleshooting, 88
background printing, 143
battery not charging, 135
BJ Cartridge home position, 113
black and white only, 122
blurred printout, 133
cannot install printer driver, 102
CHARGE/ERROR lamp
flashing, 136
U
Universal AC Adapter AD-360
described, 22, 158
safety guidelines, 159
USB
checking driver installation, 103
connecting, 17
controller, 103
disconnecting, 17
hub, 17
Chooser selection, 144
colours, 120, 121
colours broken, uneven, 124
curling, 134
Error Number 300, 140
infra-red, 115
infra-red port, 99
manual feed, 107
mis-feed, 118
nothing prints, 130
paper jam, 118
important notes, 17
removing a device, 103
selecting printer port, 97
USB interface connector
described, 26
V
vertical lines broken, 111
W
white streaks, 92
Index
178
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CANON INC.
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
CANON COMPUTER SYSTEMS, INC.
2995 Redhill Ave., Costa Mesa, CA 92626, U.S.A.
CANON CANADA INC.
6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada
CANON EUROPA N.V.
P.O.Box 2262, 1180 EG, Amstelveen, The Netherlands
CANON (UK) LTD.
Woodhatch, Reigate, Surrey, RH2 8BF, United Kingdom
CANON FRANCE S.A.
17, Quai du Président Paul Doumer, 92414 Courbevoie Cedex, France
CANON DEUTSCHLAND GMBH
Postfach 528, 47705 Krefeld, Germany
CANON LATIN AMERICA, INC.
6505 Blue Lagoon Drive Suite 325, Miami, Florida 33126 U.S.A.
CANON HONGKONG COMPANY LTD.
9/F, The Hong Kong Club Building, 3A Chater Road, Central, Hong Kong
CANON SINGAPORE PTE. LTD.
79 Anson Road #09-01/06, Singapore 079906
CANON AUSTRALIA PTY. LTD.
1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113, Australia
QA7-1240-V01
xxxxxxxx
© CANON INC 2000
PRINTED IN JAPAN
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