Canon Printer 3301B002 User Manual

Getting Started  
Mac Users  
for  
office all-in-one  
series  
Q T 1 0 8 5 1 V 0 1  
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Contents  
Getting Started Overview | 4  
Prepare Your MX860 | 4  
Before Starting | 4  
Unpack and Set Up | 5  
Set Up the Hardware | 8  
Install the Print Head | 8  
Install the Ink Tanks | 10  
Load Paper | 11  
Align the Print Head | 12  
Set Up to Receive Faxes | 14  
Set Up Your Fax Sender Information | 15  
Set Up the Software | 15  
Install the Software | 15  
Connect to Your Network (optional) | 18  
Choose Your Network Type | 18  
Wireless Networks with a Single Access Point | 19  
Wireless Networks with Multiple Airport Access Points | 23  
Wired Networks | 28  
Connecting Additional Computers | 33  
Start Using Your MX860! | 37  
Solution Menu | 37  
On-Screen Manual | 37  
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Getting Started Overview  
prepare your MX860  
Prepare Your MX860  
Congratulations on your new MX860. This Getting Started guide will  
help you through a fast, simple setup.  
There will be decision points in fax and network setup where you will  
make choices. Following the steps will make these choices easy.  
set up the hardware  
Before Starting  
set up the software  
If you do not have a wireless network, skip this step.  
connect to your network (optional)  
start using your MX860  
If you are installing your MX860 to a wireless network, locate your  
network name (also called SSID or Service Set Identifier) and network  
password (if applicable).  
You can locate the wireless network name by clicking the  
menu bar.  
icon in the  
Network Name (also called SSID): ____________________________  
Network Password (if applicable): ____________________________  
You can also retrieve your network name and password by using the  
Canon PIXMA Wireless Setup Assistant, or by following the  
procedures available for download from the Canon support webpage  
(www.usa.canon.com/downloadlibrary).  
If you are unable to retrieve the network password or other settings,  
refer to the manual of your access point or router, or contact the  
manufacturer.  
4
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Unpack and Set Up  
1
Check your box contents  
MX860  
printer/copier/scanner/fax  
paper output tray  
c
Lift the scanning unit until the support slides into place.  
scanning unit support  
print head  
(sealed package  
is packed in the  
paper output tray—  
open tray to remove  
package)  
phone cord  
power cord  
setup CD  
USB cable  
(needed for initial  
network setup  
NOT SHOWN:  
documentation  
ink tanks  
print head holder  
or USB connection)  
d
e
Remove all tape and packing material from inside the MX860.  
Lift the scanning unit slightly to release the support and close.  
If any parts are missing, contact Canon (see back cover for contact  
data).  
2
Remove all packing materials  
a
Remove all tape from the outside of the MX860.  
Open the paper output tray.  
b
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5
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f
Lift the document cover and remove any packing material.  
4
Connect a phone or answering machine for fax setup  
document cover  
To use a phone or answering machine on the same line, remove the cap  
on the top phone jack and connect the phone or answering machine to  
the MX860.  
to phone or  
answering machine  
g
Close the document cover.  
3
Connect the phone line for fax setup  
If you do not plan to fax from your MX860, proceed to step 5.  
Connect the phone cord from the MX860 to the wall.  
Make sure you connect the phone cable into the port  
shown above.  
in from  
wall jack  
5
Connect the power cord  
Connect the power cord first to the MX860, then to a wall socket.  
Make sure you connect the phone cable into the port  
shown above.  
DO NOT connect the USB cable yet.  
6
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6
Power up  
Press the ON button to turn on the MX860.  
If you select a wrong language, press Back to return to  
Language selection options.  
back  
Your MX860 will make sounds as it powers up. This is  
normal.  
Once your langage is selected, the display will prompt to  
install the print head and ink tanks.  
7
Select language  
Use the ▲ and ▼ button on the operation panel to select a language for  
the display, then press OK.  
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3
Raise the print head lock lever  
Set Up the Hardware  
print head lock lever  
Install the Print Head  
1
With the power on, open the paper output tray  
paper output tray  
Avoid touching the contact points in the print head holder.  
2
Lift the scanning unit until the support slides into place  
scanning unit support  
print head holder  
8
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4
Unpackage the print head  
6
Insert the print head into the print head holder  
Tilt the print head forward and place it gently into position. Do not try to  
force it.  
When handling the print head, hold it only on the sides. Do  
not touch the tank seats or contact points.  
7
Lower the print head lever until it locks into place  
5
Remove the protective orange cap  
Once the print head is in place, do not remove it  
unnecessarily.  
prepare  
hardware software network  
9
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3
Insert the ink tank into the print head  
Install the Ink Tanks  
a
Slide the ink tank into the matching color slot.  
1
Unwrap the first ink tank  
Pull the orange tape off to remove the protective wrap.  
b
Press the PUSH mark until it clicks into place.  
2
Remove protective cap  
Hold the ink tank as shown, and twist the cap off.  
ink light will turn red  
Take care to match the inks with the labels in the print  
head.  
4
Repeat steps 1–3 until all remaining ink tanks are in place and all  
ink lights are red.  
Do not grip the tank with force or hold the tank on the  
sides to avoid squeezing ink from the tank.  
10  
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5
Close the cover  
Load Paper  
The printer will perform initial start up maintenance. Wait  
until the “Load plain paper” screen displays before continuing setup.  
1
Remove the cassette  
6
Press the OK button  
2
Load plain paper with the printing side down  
a
Paper should fit between the adjustable paper guides.  
paper guide  
paper guide  
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b
Insert at least 3 sheets of plain paper (the minimum needed for the  
next action).  
5
Slide the cassette back in until it clicks into place  
The cassette is for plain paper only.  
3
4
Slide the guides to match the paper size  
(A slight space between the paper guide and the paper stack is  
acceptable.)  
Confirm paper stack does not exceed the limit  
Align the Print Head  
1
Start alignment  
a
Use the and button to select Perform head align.  
paper stack  
limit line  
12  
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b
Select Yes to print the first alignment pattern, then press OK.  
2
3
Look at the first printout  
less noticeable  
more noticeable  
Select best pattern  
Use the ◄►▲▼ buttons to enter the number of the pattern that has the  
least noticeable vertical or horizontal streaks for columns A to G, then  
press the OK button.  
If you are not sure which is the best pattern, pick the  
setting that produces the least noticeable white streaks.  
4
5
Press OK again to print the second pattern  
Look at the second printout  
c
Select Yes again, then OK.  
Repeat step 3 for columns H to Q.  
6
Press OK again to print the third pattern  
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7
8
Look at the third printout  
3
4
Select Receive mode settings  
Repeat step 3 for columns a to j.  
Use the ◄ or button to select Receive mode settings, then press OK  
Press OK to complete print head alignment  
Select the receive mode  
The Standby screen will display when print head alignment  
Use the ▲ or ▼ button to select a receive mode, then press the OK  
is complete.  
button.  
Select a receive mode according to your needs.  
Set Up to Receive Faxes  
When you receive mainly faxes and sometimes voice  
calls: Select FAX priority mode.  
If you are not using your MX860 as a fax, go to "Set Up the Software"  
on page 15.  
When you have a dedicated telephone line for fax use  
only: Select FAX only mode.  
1
2
Press the FAX button  
Press the Menu button  
When you receive mainly voice calls and sometimes  
faxes: Select TEL priority mode.  
Menu button  
FAX button  
When you subscribe to a ring pattern detection service provided  
by your telephone company, and you want to receive a fax  
only if the machine detects the pattern for fax: Select DRPD  
(Dictinctive Ring Pattern Detection).  
5
When the FAX menu returns, press the Back button  
For details on fax settings and how to change them, refer  
to the on-screen manual: Basic Guide.  
14  
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Set Up Your Fax Sender Information  
Set Up the Software  
For details on sender information, refer to "Specifying the Basic Settings  
for the Machine" in the on-screen manual: Basic Guide.  
Go to "Set Up the Software" on page 15.  
Install the Software  
1
Connect the USB cable to your computer  
2
Connect the other end to your MX860  
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3
4
Insert the Setup disc  
6
Click Easy Install  
The drivers, application software and on-screen manuals will install  
automatically.  
Double-click the Setup icon on your screen  
If the CD-ROM folder does not open automatically, double-  
click the CANON_IJ icon on the desktop.  
7
Follow the on-screen instructions  
5
Enter your administrator password  
If you do not know your administrator name or password,  
, then follow the on-screen instructions.  
click  
16  
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Connecting to a Network  
If your computer is connected to the internet you will be  
prompted to register your product. The serial number is required for  
product registration. The serial number is located on the product  
packaging and on the inside of the product.  
Go to "Connect to Your Network (optional)" on page 18  
If you plan to connect to a network but select USB  
connection by mistake you will need to reinstall the software.  
Connecting with a USB Cable  
After your computer restarts, the Canon IJ Network Tool dialog appears.  
8
Click Restart  
1
2
Select USB connection  
After restarting, remove the Setup CD-ROM and keep it in a safe place.  
Only select USB connection if you plan to connect the  
MX860 directly to a single computer and not to a network.  
if you plan  
to connect directly  
to one computer only  
by USB, leave the  
default option as is  
Click OK  
Congratulations! You are finished with the setup.  
Go to "Start Using Your MX860!" on page 37.  
Decide how you want to connect to your MX860.  
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Connect to Your Network  
(optional)  
Choose Your Network Type  
wireless network with  
a single access point  
wireless network with  
wired network connecting  
with an Ethernet cable  
multiple access points  
(example: Airport Extreme and Airport Express)  
Wi-Fi router  
Wi-Fi router  
router  
Wi-Fi  
router  
Go to page 19.  
Go to page 23.  
Go to page 28.  
The MX860 can not be used over a wireless network and a wired network at the same time.  
To connect additional computers to the MX860, go to "Connecting Additional Computers" on page 33.  
18  
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3
Select LAN connection  
Wireless Networks with a Single Access Point  
On the Canon IJ Network Tool dialog, select LAN connection, then  
click OK.  
Wi-Fi router  
4
Select printer to use  
a
Select Setup in the pop-up menu.  
b
Select MX860 series in the Printers pane, then click OK.  
If your network has more than one wireless access point,  
go to page 23.  
1
2
Locate the name and password (if applicable) of your wireless  
network  
Click the  
icon in the menu bar and write down the network name  
with the checkmark next to it.  
Make sure the MX860 is ready  
Ensure the MX860 is connected to your computer  
with the USB cable and is powered on.  
You will need the USB cable only for the initial network  
setup. Once your MX860 is connected to your network, the USB  
cable is no longer needed.  
The MX860 is set at the factory to connect to a wireless  
(Wi-Fi) network. If your MX860 was previously set for a wired  
network, set the connection type now for a wireless network. See  
"Set the Network Connection Type" on page 28 for details.  
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hardware software network  
19  
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b
On your computer, click Next.  
5
Select your wireless network  
a
b
c
Select the network name you wrote down in step 1.  
If your network requires a password, enter it.  
Click Connect.  
The network password is case sensitive.  
If the MX860 does not connect, see section 5.6 of the  
printed manual "Network Setup Troubleshooting."  
Measuring Wireless Connection Performance  
1
Click Next.  
6
Complete the network setup  
When the Setup Completion dialog appears:  
a
Disconnect the USB cable and place the MX860 where it will be used.  
The connection measurement results will display.  
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c
Click Add.  
2
Review results  
a
If you see a green check mark  
and the word Good, click Finish.  
b
If the connection results are less than “Good,” move the MX860 to  
a new location, then click Remeasurement to repeat the connection  
performance test.  
The letters and numbers after "MX860 series" show the  
MAC address for this device (Media Access Control address, a  
unique identifier for any equipment connected to a network).  
Add the Printer (OS X v10.4.x)  
The Printer List window will open automatically.  
1
Click Add  
Add the Printer (OS X v10.5.x)  
The Printer Browser window will open automatically.  
1
Select the printer  
a
Click More Printers.  
Select MX860 series.  
b
2
Add the printer  
a
Click More Printers.  
Select MX860 series.  
b
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c
Click Add.  
b
Click Add.  
Select the Scanner  
The Canon IJ Network Scanner Selector dialog opens.  
Add the Printer (OS X v10.3.9)  
The Printer List window will open automatically.  
1
Click Add  
1
Select scanner  
a
From the pop-up menu, select Canon MX860 series Network.  
The Printer Browser window opens.  
b
In the Network Device List pane, select the MAC address of the MX860.  
a
Select MX860 series.  
There should be only one device listed unless you have  
more than one MX860 series device connected to your network.  
c
Click Apply to use the MX860 as a scanner.  
d
Confirm that a checkmark appears next to the selected device, then  
click Exit.  
Congratulations! You are finished with the setup.  
Go to "Start Using Your MX860!" on page 37.  
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Wireless Networks with Multiple Airport Access Points  
The MX860 is set at the factory to connect to a wireless  
(Wi-Fi) network. If your MX860 has been previously set for a wired  
network, ensure the connection type is set for a wireless network.  
Go to "Set the Network Connection Type" on page 28 for details.  
For example, Airport Extreme and Airport Express or Time Capsule  
3
Select LAN connection  
On the Canon IJ Network Tool dialog, select LAN connection, then  
click OK.  
Wi-Fi router  
Wi-Fi  
router  
4
Select printer to use  
a
b
c
Select Setup in the pop-up menu.  
Select MX860 series in the Printers pane.  
Click OK.  
If your network has only a single access point, go to  
page 19.  
1
2
Locate the name and password (if applicable) of your wireless  
network  
Click the  
icon in the menu bar and write down the network name  
with the checkmark next to it.  
Make sure the MX860 is ready  
Ensure the MX860 is connected to your computer  
with the USB cable and is powered on  
You will need the USB cable only for the initial network  
setup. Once your MX860 is connected to your network, the USB  
cable is no longer needed.  
prepare  
hardware software network  
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7
Click Next  
5
Click Manual Setup  
8
Enter your network passphrase, then click Next  
The passphrase (password) is case sensitive.  
6
Enter network name  
a
Enter the name of the network (SSID) you would like the MX860 to  
join.  
b
Choose an encryption method that matches what is in use for your  
network.  
9
If settings are correct, click Finish  
Click Back to change any settings.  
If you do not have encryption enabled on your network,  
select Do Not Use on the encryption method pop-up menu, then  
click Connect. The procedure will skip directly to "Complete the  
network setup" on page 25.  
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10 Click Connect  
Measuring Wireless Connection Performance  
1
Click Next  
11 Complete the network setup  
When the Setup Completion dialog appears:  
a
Disconnect the USB cable and place the MX860 where it will be used.  
The connection measurement results display.  
b
On your computer, click Next.  
2
Review results  
a
If you see a green check mark  
and the word Good, click Finish.  
If the MX860 does not connect, see section 5.6 of the  
printed manual "Network Setup Troubleshooting."  
prepare  
hardware software network  
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b
If the connection results are less than “Good,” move the MX860 to  
a new location, then click Remeasurement to repeat the connection  
performance test.  
c
Click Add.  
The letters and numbers after "MX860 series" show the  
MAC address for this device (Media Access Control address, a  
unique identifier for any equipment connected to a network).  
Add the Printer (OS X v10.4.x)  
The Printer List window will open automatically.  
Add the Printer (OS X v10.5.x)  
1
Click Add  
The Printer Browser window will open automatically.  
1
Select the printer  
a
Click More Printers.  
Select MX860 series.  
b
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The Printer Browser window opens.  
2
Add the printer  
a
Select MX860 series.  
Click Add.  
a
b
c
Click More Printers.  
b
Select MX860 series.  
Click Add.  
Select the Scanner  
The Canon IJ Network Scanner Selector dialog opens.  
Add the Printer (OS X v10.3.9)  
The Printer List window will open automatically.  
1
Click Add  
1
Select scanner  
a
From the pop-up menu, select Canon MX860 series Network.  
b
In the Network Device List pane, select the MAC address of the  
MX860.  
There should be only one device listed unless you have  
more than one MX860 series device connected to your network.  
c
Click Apply to use the MX860 as a scanner.  
prepare  
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d
Confirm that a checkmark appears next to the selected device, then  
click Exit.  
Wired Networks  
router  
Congratulations! You are finished with the setup.  
Go to "Start Using Your MX860!" on page 37.  
If you will be connecting your MX860 to a wired LAN (Local Area  
Network) using an Ethernet cable, follow the steps below.  
1
2
Make sure the MX860 is ready  
Ensure the MX860 is connected to your computer  
with the USB cable and is powered on  
You will need the USB cable only for the initial network  
setup. Once your MX860 is connected to your network, the USB  
cable is no longer needed.  
Set the Network Connection Type  
The MX860 is set at the factory to connect to a wireless (Wi-Fi) network.  
To connect to a wired network using an Ethernet cable, change the  
network connection type from the MX860 panel.  
a
b
c
On the MX860, press the Menu button.  
Use the or button to select Settings, then press the OK button.  
Select Device Settings, then press the OK button.  
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4
Select printer to use  
d
Use the or button to select LAN settings, then press the OK  
button.  
a
b
c
Select Setup in the pop-up menu.  
Select MX860 series in the Printers pane.  
Click OK.  
e
f
Select Change WLAN/LAN, then press the OK button.  
Select the desired network connection method (Wired LAN active),  
then press the OK button.  
3
Select LAN connection  
On the Canon IJ Network Tool dialog, select LAN connection, then  
click OK.  
A Check Wired LAN Connection reminder appears.  
Do not click Yes until after the Ethernet cable is connected  
in step 5.  
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6
Click Yes to close the Check Wired LAN Connection reminder  
5
Connect the Ethernet cable  
a
Remove the LAN connector cap from the back of the MX860 (located  
just above the USB connection).  
If the MX860 is not detected automatically, the Set Printer  
IP Address dialog appears.  
b
Connect the MX860 to your network with an Ethernet cable (not  
included).  
Do not attempt to connect the supplied phone cord to  
The TCP/IP Setting of Get IP address automatically is correct for  
most networks. If your network uses pre-assigned IP addresses  
(also called fixed or static addresses), select Use following IP  
address in the pop-up menu and enter the appropriate information,  
then click Connect.  
the LAN port. Do not confuse the LAN port  
jacks  
with the telephone  
.
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7
Disconnect the USB cable, then click OK.  
Add the Printer (OS X v10.5.x)  
The Printer Browser window will open automatically.  
1
Select the printer  
a
b
c
Click More Printers.  
Select MX860 series.  
Click Add.  
The letters and numbers after "MX860 series" show the  
MAC address for this device (Media Access Control address, a  
unique identifier for any equipment connected to a network).  
prepare  
hardware software network  
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Add the Printer (OS X v10.4.x)  
Add the Printer (OS X v10.3.9)  
The Printer List window will open automatically.  
The Printer List window will open automatically.  
1
Click Add  
1
Click Add  
2
Add the printer  
The Printer Browser window opens.  
a
b
c
Click More Printers.  
a
Select MX860 series.  
Click Add.  
Select MX860 series.  
Click Add.  
b
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Select the Scanner  
Connecting Additional Computers  
The Canon IJ Network Scanner Selector dialog opens.  
More than one networked computer can print to your MX860. Follow  
the instructions in this section if one computer has already been setup  
to use your MX860 on a network. (See "Connect to Your Network  
(optional)" on page 18.)  
A USB cable is not required for connecting additional  
networked computers to your MX860.  
1
2
Make sure the MX860 is on and connected to your wireless or  
wired network  
Install the software on the additional computer  
a
Follow the software installation steps in "Set Up the Software" on  
page 15.  
1
Select scanner  
a
From the pop-up menu, select Canon MX860 series Network.  
b
After installing the software and restarting your computer, the Canon  
IJ Network Tool automatically starts.  
b
In the Network Device List pane, select the MAC address of the  
MX860.  
3
Select LAN connection  
There should be only one device listed unless you have  
more than one MX860 series device connected to your network.  
On the Canon IJ Network Tool dialog, select LAN connection, then  
click OK.  
c
Click Apply to use the MX860 as a scanner.  
d
Confirm that a checkmark appears next to the selected device, then  
click Exit.  
Congratulations! You are finished with the setup.  
Go to "Start Using Your MX860!" on page 37.  
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4
5
If the Setup Preparations screen appears, confirm that preparation is  
complete, then click OK.  
Add the Printer (OS X v10.5.x)  
The Printer Browser window will open automatically.  
1
Select the printer  
a
b
c
Click More Printers.  
Select MX860 series.  
Click Add.  
Register printer  
a
Select Setup in the pop-up menu.  
Click Register Printer.  
b
The letters and numbers after "MX860 series" show the  
MAC address for this device (Media Access Control address, a  
6
Click Cancel  
unique identifier for any equipment connected to a network).  
When the Cancel Setup screen appears, click Cancel, or if the You have no  
printers available screen appears, click Cancel.  
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Add the Printer (OS X v10.4.x)  
Add the Printer (OS X v10.3.9)  
The Printer List window will open automatically.  
The Printer List window will open automatically.  
1
Click Add  
1
Click Add  
2
Add the printer  
2
The Printer Browser window opens.  
a
b
c
Click More Printers.  
a
Select MX860 series.  
Click Add.  
Select MX860 series.  
Click Add.  
b
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Select the Scanner  
The Canon IJ Network Scanner Selector dialog opens.  
1
Select scanner  
a
From the pop-up menu, select Canon MX860 series Network.  
b
In the Network Device List pane, select the MAC address of the  
MX860.  
There should be only one device listed unless you have  
more than one MX860 series device connected to your network.  
c
Click Apply to use the MX860 as a scanner.  
d
Confirm that a checkmark appears next to the selected device, then  
click Exit.  
Congratulations! You are finished with the setup.  
Go to "Start Using Your MX860!" on page 37.  
36  
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On-Screen Manual  
Start Using Your MX860!  
To open the on-screen manual, click the Get help for your Canon product  
or software button in the Solution Menu.  
Solution Menu  
The Solution Menu provides quick access to useful functions and information  
about your MX860. From here you can open various applications and on-  
screen manuals with a single click.  
To start the Solution Menu, click the Canon Solution Menu icon on the Dock.  
The on-screen manual has three parts:  
Basic Guide  
Describes basic operations, including fax setup, and gives an introduction  
to other functions  
Advanced Guide  
Describes advanced operating procedures to make full use of your  
MX860  
Troubleshooting  
Describes troubleshooting steps for your MX860  
37  
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Getting Help from Canon  
Canon and PIXMA are registered trademarks of Canon Inc. in the  
United States and may be registered trademarks or trademarks in  
other countries. IMAGEANYWARE is a trademark of Canon.  
For email Tech Support, please go to www.canontechsupport.com  
For live Tech Support, please call toll-free 800-828-4040  
Apple, AirPort Express, AirPort Extreme, Mac, Macintosh and Time Capsule  
are trademarks of Apple, Inc., registered in the U.S. and other countries. All  
other product and brand names are trademarks of their respective owners.  
(this option provides live technical support, free of service charges,  
Monday–Friday, excluding holidays, during the warranty period)  
Telephone Device for the Deaf (TDD) support is available at  
As an ENERGY STAR® partner, Canon U.S.A., Inc. has determined that  
this product meets the ENERGY STAR® guidelines for energy efficiency.  
866-251-3752  
Ordering Information  
The following ink tanks are compatible with this product:  
Order #  
PGI-220 Black  
CLI-221 Black  
CLI-221 Cyan  
CLI-221 Magenta  
CLI-221 Yellow  
2945B001  
2946B001  
2947B001  
2948B001  
2949B001  
CANON U.S.A. INC.  
One Canon Plaza, Lake Success, NY 11042  
©2009 Canon U.S.A., Inc.  
PRINTED IN U.S.A.  
Call 800-OK-CANON to locate a dealer near you, or visit  
the Canon eStore at www.canonestore.com.  
QT1-0851-V01  
Model Number: K10333 (MX860)  
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