Canon Fax Machine B640 User Manual

FAXPHONE B640  
Electronic User’s Manual  
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How to Use this User's Guide  
Before you use this User’s Guide, read this list of symbols, terms and abbreviations  
to become familiar with them. A complete glossary of terms is included at the end of  
this guide.  
• Document  
The original sheet(s) of paper you send, receive or copy with your FAXPHONE.  
• Menu  
A list of options or features from which you select an item to set up or change.  
• Numeric buttons  
The round buttons on the operation panel with digits 0 through 9, and # on them.  
• Arrow buttons  
The buttons  
used to display choices and change settings. These buttons  
also change the volume setting of the speaker.  
• STOP button  
Press  
to cancel any operation or to cancel the selection of a menu item.  
• START/COPY button  
Press  
to start an operation or register a setting.  
• Transaction number  
A number automatically assigned every time you send or receive a fax. Transaction  
numbers are 4-digit decimal numbers that can help you keep track of the documents  
you send and receive.  
• TX/RX NO. XXXX  
Represents the transaction number when displayed on the LCD, where XXXX is the  
4-digit transaction number.  
• TX  
Stands for transmit or send.  
• RX  
Stands for receive.  
• NOTE  
A note describes important points and helpful hints, or how to avoid minor difficul-  
ties.  
As an ENERGY STAR Partner, Canon has determined that  
the FAXPHONE B640 meets the ENERGY STAR guidelines for  
energy efficiency.  
Trademarks  
Canon, BJ and FAXPHONE are registered trademarks and Bubble Jet is a trademark  
of Canon Inc.  
Copyright  
This manual is copyrighted by Canon Computers Systems, Inc. (CCSI) with all rights reserved. Under the  
copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior written  
consent of CCSI.  
©1997 Canon Computer Systems, Inc.  
ii  
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Welcome  
Thank you for choosing the Canon FAXPHONE® B640 Bubble JetTM facsimile. The  
compact, upright design of the FAXPHONE B640 means it takes up less space in your  
work area. And the Bubble Jet print mechanism uses cut-sheet plain paper, so you get  
crisp reproductions of your fax documents and copies.  
The FAXPHONE B640 has a number of features that make it ideal for small to  
medium-sized offices with a single telephone line.  
Features  
Plain paper  
The FAXPHONE accepts letter, legal and A4 size cut-sheet plain paper for crisp  
reproduction and faxes that are flat and easy to write on.  
Automatic switching between fax and voice calls  
The FAXPHONE recognizes incoming fax calls, and automatically switches to  
receive mode.  
Automatic dialing  
A variety of dialing methods lets you register frequently used fax numbers and phone  
numbers and access them by pressing one or a few buttons.  
Error Correction Mode (ECM) TX / RX  
Automatically helps correct transmission errors due to system and telephone line noise.  
Delayed transmission  
Sends a fax automatically at a later time, for example, at night when telephone rates  
are lower.  
Distinctive Ring Pattern Detection (DRPD)  
Lets you use your telephone company’s special service to have separate fax and voice  
numbers with different ring patterns on a single telephone line.  
360 dpi copy mode  
Lets you make copies at 360 × 360 dpi.  
iii  
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Disclaimer  
Canon Computer Systems, Inc. has reviewed this manual thoroughly in order that it will be an easy to use  
guide to your Canon FAXPHONE B640 Bubble Jet facsimile. All statements, technical information, and  
recommendations in this manual and in any guides or related documents are believed reliable, but the  
accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor  
should they be understood to be, representations or warranties concerning the products described.  
Your FAXPHONE has been sold to you subject to the limited warranty set forth in the warranty card. Further,  
CCSI reserves the right to make changes in the specifications of the products described in this manual at any  
time without notice and without obligation to notify any person of such changes.  
If you have any questions regarding your FAXPHONE or the information in this manual, please call the  
Canon Computer Systems Customer Care Center at 1-800-423-2366 (U.S.A.) or contact Canon Canada  
at 1-800-263-1121.  
Users in the U.S.A.  
PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT  
A. Location  
Supply a suitable table, cabinet, or desk. See Specifications (p. 103) for unit’s dimensions and weight.  
B. Order Information  
1.  
Only a single line, touch tone or rotary telephone set is to be used.  
2.  
Order an RJ11-C modular jack (USOC code), which should be installed by the phone company. If  
the RJ11-C jack is not present, installation cannot occur.  
3.  
Order a normal business line from your telephone company’s business representative. The line  
should be a regular voice grade line or equivalent. Use one line per unit.  
DDD (DIRECT DISTANCE DIAL) LINE  
or  
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU  
COMMUNICATE OVERSEAS  
NOTE: Canon recommends an individual line following industry standards [e.g., the 2500 (Touch tone)  
or 500 (Rotary/Pulse Dial) telephones]. A dedicated extension off a PBX unit without “Call  
Waiting” can be used with your FAX unit. Key telephone systems are not recommended  
because they send non-standard signals to individual telephones for ringing and special  
codes, which may cause a FAX error.  
C. Power Requirements  
This equipment should be connected to a standard 120 volt AC, three-wire grounded outlet only. Do not  
connect this unit to an outlet or power line shared with other appliances that cause “electrical noise.” Air  
conditioners, electric typewriters, copiers, and machines of this sort generate noise which often  
interferes with communications equipment and the sending and receiving of documents.  
CONNECTION OF THE EQUIPMENT  
This equipment complies with Part 68 of the FCC rules. On the rear panel of this equipment is a label that  
contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for  
this equipment. If requested, this information must be given to the telephone company. This equipment may  
not be used on coin service provided by the telephone company. Connection to party lines is subject to state  
tariffs.  
iv  
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IN CASE OF EQUIPMENT MALFUNCTION  
Should any malfunction occur which cannot be corrected by the procedures described in this User’s Guide,  
disconnect the equipment from the telephone line or unplug the power cord. The telephone line should not be  
reconnected or the power cord plugged in until the problem is completely resolved.  
Canon provides experienced support personnel to help you in every way.  
CANON COMPUTER SYSTEMS CUSTOMER CARE CENTER  
World Wide Web: http://www.ccsi.canon.com  
Canon BBS: 1-757-420-2000  
Fax Retrieval System: 1-800-526-4345  
Customer Care Center: 1-800-423-2366  
(6 a.m. to midnight EST, 7 days/week, except holidays)  
RIGHTS OF THE TELEPHONE COMPANY  
Should the equipment cause harm to the telephone network, the telephone company may temporarily  
disconnect service. The telephone company also retains the right to make changes in facilities and services  
which may affect the operation of this equipment. When such changes are necessary, the telephone company  
is required to give adequate prior notice to the user.  
WARNING  
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such  
changes or modifications should be made, you could be required to stop operation of the equipment.  
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment generates, uses and can radiate radio  
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular installation. If this equipment  
does cause harmful interference to radio or television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the interference by one of the following  
measures:  
• Re-orient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other  
electronic device to send any message via a telephone fax machine unless such message clearly contains in  
a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and  
time it is sent and an identification of the business or other entity, or other individual sending the message and  
the telephone number of the sending machine or such business, other entity, or individual.  
In order to program this information into your fax machine, you should complete the procedure to register your  
telephone/fax number, name, date and time on pages 36, 37, and 38.  
v
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Important safety instructions  
1
2
3
Read these safety instructions and refer to them later if you have any questions.  
Follow all warnings and instructions marked on the FAXPHONE B640.  
Place the FAXPHONE on a level surface. Do not place it on an unstable cart, stand, or table. If the  
FAXPHONE B640 falls, serious damage could occur.  
4
5
Do not use the FAXPHONE B640 near water.  
Slots and openings on the cabinet and on the back or bottom are provided for ventilation. To ensure  
reliable operation of the FAXPHONE B640 and to protect it from overheating, do not block or cover these  
openings. Do not block the openings by placing the unit on a bed, sofa, rug, or other similar surface, or  
near a radiator or heat register. Do not place the FAXPHONE B640 in a closet or built-in installation  
unless proper ventilation is provided.  
6
7
Operate the FAXPHONE B640 only from the type of power source indicated on the unit’s label. If you are  
not sure of the type of power available, consult your dealer or local power company.  
The FAXPHONE B640 is equipped with a 3-prong, grounding-type plug; the plug has a third (grounding)  
pin. This plug will only fit into a grounding-type outlet. This is a safety feature. If you are unable to insert  
the plug into your outlet, contact an electrician to replace your outlet (do not use a 3-to-2 adapter). Do not  
defeat the safety purpose of the grounding-type plug.  
8
9
Do not allow anything to rest on the power cord, and do not locate the FAXPHONE B640 where the cord  
will be walked on.  
If you use an extension cord with the FAXPHONE B640, make sure that the total of the ampere ratings on  
the products plugged into the extension cord does not exceed the extension cord ampere rating. Also,  
make sure that the total of all products plugged into the wall outlet does not exceed the current amper-  
age of the circuit breaker.  
10 Do not push objects of any kind into the slots or openings on the cabinet as they may touch dangerous  
voltage points or short out parts, which could result in a risk of fire or electric shock.  
11 Do not spill liquid of any kind on the FAXPHONE B640. If you spill liquid or if any substance falls into the  
unit, immediately unplug the FAXPHONE B640. Call your Canon Authorized Service Facility (ASF).  
12 Unplug the FAXPHONE B640 from the wall outlet before cleaning. See pp. 88 and 89 for details.  
13 Except as explained elsewhere in this manual, do not attempt to service the FAXPHONE B640 yourself.  
Opening and removing interior covers may expose you to dangerous voltage points or other risks. Refer  
all servicing to a Canon Authorized Service Facility (ASF).  
14 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the  
following conditions:  
• When the power cord or plug is damage or frayed.  
• If liquid has been spilled into the unit.  
• If the FAXPHONE B640 has been exposed to rain or water.  
• If the FAXPHONE B640 does not operate normally when you have followed the operating instructions.  
Adjust only those controls that are covered by the operating instructions in this manual. Improper  
adjustment of other controls may result in damage and many require extensive work by a qualified  
technician to restore the product to normal operation.  
• If the FAXPHONE B640 has been dropped or the cabinet has been damaged.  
• If the FAXPHONE B640 exhibits a distinct change in performance, indicating a need for service.  
You must register your fax number, your name or company name, and the date and time in the FAXPHONE  
B640 before you use it.  
This is required by the FCC rules governing the use of fax equipment. See pp. 36, 37, and 38 for details.  
vi  
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Users in Canada  
PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT  
A. Location  
Supply a suitable table, cabinet, or desk. See specifications (p. 103) for unit’s dimensions and weight.  
B. Order Information  
1.  
2.  
3.  
Provide only a single line to touch-tone or rotary telephone set terminated with a standard 4-pin  
modular phone plug. (Touch-tone is recommended if available in your area.)  
Order an RJ11-C modular jack (USOC code), which should be installed by the phone company. If  
the RJ11-C jack is not present, installation cannot occur.  
Order a normal business line from your telephone company’s business representative. The line  
should be a regular voice grade line or equivalent. Use one line per unit.  
DDD (DIRECT DISTANCE DIAL) LINE  
or  
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU  
COMMUNICATE OVERSEAS  
NOTE: Canon recommends an individual line following industry standards [e.g., the 2500 (Touch tone)  
or 500 (Rotary/Pulse Dial) telephones]. A dedicated extension off a PBX unit without “Camp  
On” signals is also permissible with a FAX unit. Key telephone systems are not recommended  
because they send non-standard signals to individual telephones for ringing and special  
codes, which may cause a FAX error.  
C. Power Requirements  
The power outlet should be a three-prong grounded receptacle (Single or Duplex). It should be  
independent from copiers, heaters, air conditioners, or any electric equipment that is thermostatically  
controlled. The rated value is 120 volts and 15 amperes. The RJ11-C modular jack should be relatively  
close to the power outlet to facilitate installation.  
NOTICE  
The Industry Canada label identifies certified equipment. This certification means that the equipment meets  
telecommunications network protective, operational and safety requirements as prescribed in the appropriate  
Terminal Equipment Technical Requirements document(s). The Department does not guarantee the  
equipment will operate to the user’s satisfaction.  
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of  
the local telecommunications company. The equipment must also be installed using an acceptable method of  
connection. The customer should be aware that compliance with the above conditions may not prevent  
degradation of service in some situations.  
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any  
repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the  
telecommunications company cause to request the user to disconnect the equipment. Information regarding  
authorized service facility locations can be obtained by calling Canon Canada below.  
CANON CANADA  
1-800-263-1121  
24 HOURS A DAY, 7 DAYS A WEEK  
Users should ensure for their own protection that the electrical ground connection's power utility, telephone  
lines and internal metallic water pipe system, if present, are connected together. This precaution may be  
particularly important in rural areas.  
Caution  
Users should not attempt to make such connections themselves, but should contact the appropriate electric  
inspection authority, or electrician, as appropriate.  
NOTICE  
The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the  
maximum number of terminals allowed to be connected to a telephone interface. The termination on an  
interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer  
Equivalence Numbers of all the devices does not exceed 5.  
vii  
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Precautions  
General _________________________________________  
Make sure the place where you set up the FAXPHONE satisfies the following  
conditions:  
Under 50°F (10°C)  
• Use the FAXPHONE only within the  
Over 90.5°F (32.5°C)  
following temperature and humidity  
ranges.  
Ambient temperature:  
50°F to 90.5°F (10°C to 32.5°C)  
Ambient humidity:  
10% to 80% RH (no condensation)  
• Keep your FAXPHONE out of direct  
sunlight, as this can damage the unit.  
\
• Do not lift the FAXPHONE by the  
operation panel.  
• Hold the FAXPHONE as shown when  
transporting it.  
viii  
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Precautions  
• Place the FAXPHONE on a level  
surface.  
• Do not remove the BJ cartridge from  
the unit unless it needs to be replaced,  
or when transporting the FAXPHONE.  
Removing the cartridge and leaving the  
print head unprotected will cause it to  
dry out and become unusable.  
• Do not place the FAXPHONE on the edge of a desk to prevent received documents  
from falling onto the floor.  
• Certain table surfaces may prevent received documents from sliding out smoothly,  
resulting in paper jams. Do not place the FAXPHONE on these types of tables.  
• Do not install the FAXPHONE near devices which contain magnets or generate  
magnetic fields.  
• Do not subject the FAXPHONE to strong physical shock or vibration.  
• Keep the FAXPHONE clean. Dust accumulation can prevent the FAXPHONE from  
operating properly.  
• Before you transport your FAXPHONE, be sure to remove the BJ cartridge and  
recover the print head with the orange tape. After moving the FAXPHONE, remove  
the orange tape and reload the BJ cartridge.  
Others __________________________________________  
Here are some other general precautions when using or working around the  
FAXPHONE.  
CAUTION  
• Avoid installing your FAXPHONE in places exposed to direct sunlight, dust, vibra-  
tion, high temperature or humidity, or on unstable surfaces.  
• To assure proper electrical contact, make sure the FAXPHONE is firmly plugged in.  
• Never pull on the cord to unplug the FAXPHONE. Pull on the plug itself.  
WARNING  
Do not overload the electrical outlet where the FAXPHONE is plugged in.  
• Never plug or unplug the FAXPHONE when your hands are wet.  
• For your safety, unplug the FAXPHONE during electrical storms.  
• If you have problems with the FAXPHONE (smoke, odd smells or  
noises), immediately unplug the FAXPHONE from the outlet. Keep  
the area around the outlet free from clutter so you can unplug the  
FAXPHONE quickly in case of an emergency.  
• Never use liquids or drink beverages around the FAXPHONE. Liq-  
uids spilled on the FAXPHONE can cause a fire or electrical shock. If  
you accidentally spill a liquid on the FAXPHONE, unplug it immedi-  
ately and call your Canon service representative.  
To avoid electrical shock from exposed power points, never disas-  
semble the FAXPHONE. There are no parts or switches in the  
FAXPHONE that require adjustment.  
ix  
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Table of Contents  
How to Use this User's Guide  
Welcome........................................................................ iii  
Features ......................................................................... iii  
Disclaimer ................................................................................................. iv  
Users in the U.S.A. .................................................................................. iv  
Important safety instructions ................................................................ vi  
Users in Canada ..................................................................................... vii  
Precautions ................................................................. viii  
General .................................................................................................... viii  
Others ........................................................................................................ ix  
Unpacking ...................................................................... 2  
1. SETTING UP  
Removing the shipping materials .......................................................... 3  
Assembling the FAXPHONE .......................................... 4  
Attaching components ............................................................................ 4  
Connecting the AC power cord.............................................................. 5  
Loading the paper .......................................................... 6  
Selecting the right kind of paper ........................................................... 6  
Loading the paper .................................................................................... 6  
Installing the BJ cartridge ............................................. 8  
BJ cartridge guidelines ........................................................................... 8  
Handling the BJ cartridge....................................................................... 9  
Installing the BJ cartridge .................................................................... 10  
Connecting the phone line .......................................... 13  
Connecting to the wall jack .................................................................. 13  
Connecting an extension phone or answering machine (optional)...13  
Setting the TEL LINE TYPE .................................................................... 14  
Setting up to receive faxes .......................................... 15  
Selecting the receiving mode .............................................................. 15  
Fax Only Mode ........................................................................................ 16  
Fax/Tel Mode ........................................................................................... 17  
Manual Mode .......................................................................................... 18  
Ans. Machine Mode .............................................................................. 19  
Distinctive Ring Pattern Detection (DRPD) feature .... 21  
Types of ring patterns ............................................................................ 21  
Turning on DRPD and assigning a setting to a ring pattern ............ 22  
How DRPD responds to calls ............................................................... 24  
Communicating using the Distinctive Ring Pattern  
Detection (DRPD) feature .............................................................. 24  
Main components of the FAXPHONE ......................... 28  
Front view ................................................................................................ 28  
Rear view ................................................................................................. 29  
FAXPHONE controls — the Operation Panel .............. 30  
Registering your name and number ........................... 32  
Moving through the main menus ......................................................... 32  
Entering a number .................................................................................. 33  
Entering a name ...................................................................................... 34  
Personalizing your FAXPHONE ............................................................ 35  
2. PREPARING  
TO USE YOUR  
FAXPHONE  
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Table of Contents  
Registering the date and time .............................................................. 36  
Registering your telephone/fax number and name .......................... 37  
Registering One-touch Speed Dialing numbers  
and names ............................................................... 39  
Registering Coded Speed Dialing numbers  
and names ............................................................... 41  
Preparing documents .................................................. 44  
Types of documents you can scan ...................................................... 44  
Loading the document ........................................................................... 45  
Setting the resolution and density....................................................... 47  
3. HANDLING  
DOCUMENTS  
Copying documents..................................................... 50  
4. MAKING  
COPIES  
Preparing to send a document .................................... 52  
Sending methods .................................................................................... 52  
Dialing methods ...................................................................................... 52  
Sending documents..................................................... 53  
Direct Sending ........................................................................................ 53  
Manual Sending ..................................................................................... 53  
Automatic Dialing ................................................................................... 54  
Memory Sending .................................................................................... 55  
Canceling Sending ................................................................................. 56  
Redialing .................................................................................................. 56  
Messages displayed during sending .................................................. 57  
Clearing document jams (ejecting a document from the ADF)....... 58  
Delayed Sending .......................................................... 59  
Sending other documents while the FAXPHONE is set  
5. SENDING  
FAXES  
for Delayed Sending ...................................................................... 60  
Canceling Delayed Sending ................................................................. 61  
Sequential broadcasting.............................................. 62  
Sending a document to more than one location ............................... 62  
Receiving documents .................................................. 64  
Receiving documents in Manual Mode.............................................. 64  
Receiving documents in Fax Only Mode ............................................ 65  
Receiving documents in Fax/Tel Mode ............................................... 65  
Receiving documents in Ans. Machine Mode .................................. 66  
Receiving documents in memory ........................................................ 67  
Printing documents in memory ............................................................ 68  
Receiving while registering, copying or printing .............................. 68  
6. RECEIVING  
FAXES  
xi  
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Table of Contents  
User menu settings ..................................................... 70  
Settings ........................................................................ 73  
How to change a setting ....................................................................... 73  
7. SETTINGS  
AND ACTIVITY  
REPORTS  
Activity reports ............................................................ 79  
How to print a report .............................................................................. 79  
Activity management report ................................................................. 80  
One-touch Speed Dialing list ................................................................ 80  
Coded Speed Dialing list ....................................................................... 81  
User’s data list ........................................................................................ 82  
Activity report (Sending) ....................................................................... 82  
Activity report (Receiving) .................................................................... 83  
Multi-activity report ............................................................................... 83  
Memory clear list ................................................................................... 84  
Paper jams.................................................................... 86  
Automatic Document Feeder (ADF) jams ........................................... 86  
Recording paper jams ........................................................................... 87  
Periodic care ................................................................. 88  
Cleaning the FAXPHONE exterior ........................................................ 88  
Cleaning the glass scanning window ................................................. 88  
Cleaning the printer area ...................................................................... 89  
Cleaning the BJ cartridge print head.................................................. 90  
Replacing the BJ cartridge................................................................... 91  
Frequently Asked Questions ....................................... 92  
TRANSMITTING ..................................................................................... 92  
RECEIVING ............................................................................................... 93  
TELEPHONE ............................................................................................. 94  
COPYING .................................................................................................. 95  
PAPER LOADING PROBLEMS .............................................................. 95  
GENERAL ................................................................................................. 95  
Print quality problems ................................................. 97  
Error codes, messages and solutions ......................... 98  
In case of a power failure .......................................... 101  
During a power failure......................................................................... 101  
8. SOLUTIONS  
TO COMMON  
PROBLEMS  
Specifications ..................................................................................................... 102  
Appendix ............................................................................................................ 104  
Document sizes .......................................................................................................................................................104  
What happens when Fax/Tel Mode is selected .................................................................................................105  
Glossary.............................................................................................................. 106  
Index ................................................................................................................... 110  
xii  
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1
SETTING UP  
1
Unpacking ..................................................................... 2  
Removing the shipping materials .......................................................... 3  
Assembling the FAXPHONE .........................................4  
Attaching components ............................................................................ 4  
Connecting the AC power cord .............................................................. 5  
Loading the paper ........................................................ 6  
Selecting the right kind of paper ........................................................... 6  
Loading the paper .................................................................................... 6  
Installing the BJ cartridge ............................................8  
BJ cartridge guidelines ........................................................................... 8  
Handling the BJ cartridge ....................................................................... 9  
Installing the BJ cartridge .................................................................... 10  
Connecting the phone line ........................................ 13  
Connecting to the wall jack .................................................................. 13  
Connecting an extension phone or answering machine (optional) .. 13  
Setting the TEL LINE TYPE .................................................................... 14  
Setting up to receive faxes ....................................... 15  
Selecting the receiving mode .............................................................. 15  
Fax Only Mode ....................................................................................... 16  
Fax/Tel Mode ........................................................................................... 17  
Manual Mode .......................................................................................... 18  
Ans. Machine Mode .............................................................................. 19  
Distinctive Ring Pattern Detection (DRPD) feature . 21  
Types of ring patterns ............................................................................ 21  
Turning on DRPD and assigning a setting to a ring pattern ............ 22  
How DRPD responds to calls ............................................................... 24  
Communicating using the Distinctive Ring Pattern  
Detection (DRPD) feature .............................................................. 24  
1
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Unpacking  
As you unpack the FAXPHONE, save the carton and packing material in case you  
want to move or ship the unit in the future.  
Carefully remove all items from the box.  
z It is best to have someone hold the box while you lift the FAXPHONE and its  
protective packaging out of the carton.  
FAXPHONE B640  
User’s Guide  
Paper tray  
BX-3 BJ FAX  
cartridge  
Paper tray cover  
Power cord and  
Telephone line  
Main unit  
2
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Unpacking  
If any of these items are damaged or missing, please contact the Canon Computer Systems Customer Care Center.  
See p. iii.  
z Be sure to fill out your Registration card and send it or fax it to Canon Computer Systems, Inc.  
(See the Registration card for details.) Also, save your sales receipt for proof of purchase.  
1
Main unit  
Faceplate  
BX-3 BJ FAX  
(may be installed  
cartridge  
on unit)  
Paper tray cover  
Paper tray  
Telephone line  
Documentation  
• FAXPHONE B640 User's Guide  
(this manual)  
Power cord  
• Quick Start Guide  
• Registration card  
• Warranty card  
• Canon Cares card  
Removing the shipping materials _______________  
Remove the shipping materials as shown below.  
Pull  
Open  
Remove all tape  
Be sure to also remove any shipping materials from the paper tray cover and the paper tray.  
3
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Assembling the FAXPHONE  
To see how the FAXPHONE looks fully assembled, see Main components of the  
FAXPHONE, p. 28.  
Attaching components _________________________  
n Paper Tray  
Make sure the paper lever is in the position . Then place the paper tray into the FAXPHONE,  
making sure the two knobs fit in the appropriate slots on the FAXPHONE.  
This symbol  
indicates the use of a  
function (envelope  
printing) not available  
Paper lever  
with this model.  
n Paper Tray Cover  
Place the paper tray cover over the paper tray, making sure the two tabs fit in the appropriate  
slots on the FAXPHONE.  
4
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Assembling the FAXPHONE  
n Faceplate  
Fit the 4 tabs of the faceplate into the corresponding slots around the One-touch button area.  
1
The faceplate may be installed on the FAXPHONE. If you cannot find  
the faceplate, check the One-touch button area of the FAXPHONE.  
Connecting the AC power cord_________________  
Plug the FAXPHONE into a 120 volt AC 60 Hz three-wire grounded outlet.  
Plug the other end of the power cord  
into a properly grounded AC outlet  
(three-prong outlet).  
Plug the power cord connector into the  
rear of the unit.  
2
1
There is no power switch on the FAXPHONE. The  
power is on as long as the FAXPHONE is plugged  
in.  
5
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Loading the paper  
Selecting the right kind of paper _______________  
The quality of the paper you use affects the print quality of the FAXPHONE. Using  
paper that meets the following specifications will ensure the best possible printing  
results.  
Quality  
Weight  
Thickness  
Storage  
Size  
Use plain bond, typewriter quality without curls, folds, or rough edges.  
1724 lbs (64 g/m2 90 g/m2)  
0.003"0.005" (0.08 mm0.12 mm)  
64°F to 75°F (18°C to 24°C) 40% to 60% relative humidity.  
Letter, A4, Legal  
the plain bond paper you intend to use first to make sure printing  
results are satisfactory.  
• Do not use punched or colored paper.  
• Do not use glossy paper.  
• Ink drying time will vary depending on the type of paper.  
• Using paper other than the above may cause jamming and/or blurred  
printing.  
n Setting the paper size  
The paper size setting determines the size of the recording paper in the paper tray. The  
factory setting is letter size. If you want to use a paper size other than letter, you must  
change the PAPER SIZE setting. See FAX PRINTER, p. 78.  
Loading the paper ______________________________  
Remove the paper tray cover.  
Fan a small stack of up to 100 sheets (up  
to 0.4" (10 mm) thick). Tap the edge of the  
stack on a flat surface to even the stack.  
1
2
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Loading the paper  
Line up the right edge of the stack of  
paper against the right edge of the  
paper tray and insert it halfway into the  
paper tray.  
Holding the stack of paper, squeeze and  
slide the paper guide until it touches  
the left edge of the stack of paper.  
3
4
1
Make sure the stack of paper does not exceed the  
paper limit mark on the right side of the feeder.  
Complete inserting the stack of paper  
into the paper tray until it stops.  
Replace the paper tray cover.  
5
6
Do not force the paper down into the FAXPHONE.  
e sure the stack of the paper is flat, held upright and aligned with  
the left paper guide.  
• The top edge of the stack does not need to be even.  
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Installing the BJ cartridge  
The first time you set up the FAXPHONE, you have to install the BX-3 BJ FAX  
cartridge before you can begin receiving and copying documents.  
BJ cartridge guidelines _________________________  
Use only the Canon BX-3 BJ FAX cartridge with the FAXPHONE B640.  
The actual amount of ink that you use will vary depending on the print density of a  
page. If the majority of your printed output is graphics, you may need to change the ink  
cartridge more often than when you are receiving or copying text only.  
You may need to replace the BJ cartridge when either of the following conditions  
exist:  
z Your printed output is not crisp and clear, and there are gaps in the characters (miss-  
ing dots) even after you have cleaned the print head once or twice and you have  
removed and reinstalled the BJ cartridge.  
z You have been using the BJ cartridge for over one year.  
nsure optimum print quality, Canon recommends the use of the  
cartridges designated by Canon. Canon accepts no liability or responsi-  
bility for damages caused by the use of any cartridge other than those  
designated by Canon.  
z Canon makes numerous ink cartridges; the BX-3 BJ FAX cartridge is  
the only one designed to be used with the FAXPHONE B640.  
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Installing the BJ cartridge  
Handling the BJ cartridge_______________________  
• Leave the BJ cartridge in its packaging until you are ready to use it to prevent it from  
drying out.  
1
• Store BJ cartridges out of the reach of children; the ink contains isopropyl alcohol  
67-63-0.  
• Replace the BJ cartridge after one year of use or if the print is not clear or is missing,  
even after trying five successive head cleanings.  
• Never remove the BJ cartridge unless you are going to replace it. When left ex-  
posed, the cartridge print head dries out, making it unusable.  
• Do not touch the print head area on the  
BJ cartridge. Ink may leak out and cause  
stains.  
• Never shake the BJ cartridge, especially  
after removing the protective tape from  
the print head.  
If spilled, the ink is very difficult to clean. Therefore, always follow the above precau-  
tions and carefully handle the BJ cartridge.  
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Installing the BJ cartridge ______________________  
Open the front cover of the FAXPHONE.  
Raise the green cartridge release lever  
up.  
1
2
Thickness lever  
Make sure the paper thickness lever is set to the  
paper position (left position).  
Remove the print head cap from the BJ  
cartridge.  
Pull off the protective orange tape.  
3
4
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Installing the BJ cartridge  
Insert the BJ cartridge. Align the slot in  
the cartridge with the yellow post in the  
FAXPHONE.  
Lower the cartridge release lever down  
until you hear a click to lock the  
cartridge in place.  
5
6
1
The yellow post (BJ cartridge guide) should be  
visible through the slot. The BJ cartridge tilts  
slightly to the left in the loaded position.  
z Make sure the arm on the cartridge release lever  
is aligned with the marking on the BJ cartridge.  
z If the lever movement is not smooth, release the  
lever and reload the cartridge.  
z To avoid cartridge misalignment and an error  
message to appear, do not press down on the  
cartridge or try to align it manually while raising  
and lowering the green lever.  
Close the front cover of the FAXPHONE.  
7
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The FAXPHONE automatically prints a test page.  
The FAXPHONE prints a test page every time you insert a BJ  
cartridge.  
8
When the BJ cartridge is properly installed, the test printout should look as  
shown above.  
White streak  
If the printout has white streaks as shown above, try cleaning the print head.  
See Cleaning the BJ cartridge print head, p. 90.  
If the problem persists after cleaning, try reinstalling the BJ cartridge.  
z You can turn off automatic test printing by changing the AUTO TEST PRINT  
setting. See SYSTEM SETTINGS, p. 78.  
12  
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Connecting the phone line  
Connecting to the wall jack ____________________  
1
You need an RJ11-C type (modular) wall jack to connect the FAXPHONE to the tele-  
phone system. Contact your local telephone company to install this type of jack if you  
do not have one.  
Connect one end of the supplied telephone line to the jack marked  
1
on the rear of the FAXPHONE.  
Connect the other end of the line to your wall telephone jack.  
2
Connecting an extension phone or answering  
machine (optional) ______________________________  
Connect an extension phone or answering machine to the jack  
1
marked  
on the rear of the FAXPHONE.  
z To use a phone or answer machine on the same line with the FAXPHONE, the  
phone and/or answer machine must be attached directly to the FAXPHONE.  
z Be sure to connect an extension phone if you want to use the INCOMING RING  
feature and you want it to ring when the FAXPHONE receives a call. See pp. 65, 77.  
z If you connect an answering machine, refer to Ans. Machine Mode, p. 19.  
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Setting the TEL LINE TYPE _____________________  
Your FAXPHONE is factory set to work with touch tone telephone lines. If you have a  
pulse line, you will need to change the telephone line setting as follows.  
1
2
Press [FUNCTION].  
Wait a second for TEL REGISTRATION to appear.  
SELECT MENU  
TEL REGISTRATION  
Use [ ] or [ ] to select USER SETTINGS.  
t
USER SETTINGS  
SET DATE  
Press [START/COPY].  
3
Use [ ] or [ ] to select TEL LINE TYPE.  
t
TEL LINE TYPE  
TOUCH TONE  
Press [START/COPY].  
4
5
Use [ ] or [ ] to select ROTARY PULSE.  
Press [START/COPY].  
ROTARY PULSE  
DATA ENTRY OK  
6
Press [STOP] to finish.  
14  
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Setting up to receive faxes  
Selecting the receiving mode___________________  
1
Before you set up the receiving mode on your FAXPHONE, you should determine  
how you plan to use your FAXPHONE:  
z Are you able to dedicate the use of one telephone line to the FAXPHONE only to  
receive document transmissions from other fax machines? If yes, choose Fax Only  
Mode (see below).  
z Do you want to use your FAXPHONE as both a telephone and fax, receiving docu-  
ments automatically and ringing only for telephone calls? If yes, choose Fax/Tel  
Mode (see below).  
z Do you want to use your FAXPHONE mainly as a telephone, and answer every call  
yourself, whether from a person or a fax unit? If yes, choose Manual Mode (see below).  
z Do you want to connect an answering machine to your FAXPHONE and receive the  
other party’s document and also record the other party’s message? If yes, choose  
Ans. Machine mode (see below).  
z Can you use the Distinctive Ring Pattern (DRP) service offered by your telephone  
company allowing you to have separate numbers for telephone and fax using only  
one phone line? If yes, use the Distinctive Ring Pattern Detection (DRPD) Feature  
(see below).  
How you answer these questions will determine which receiving method you choose.  
If you are not satisfied with the mode you select, you can always change it at any time.  
n Fax Only Mode (See p. 16)  
You may want to use this mode if you have two phone lines in your office, and plan to  
use one line for the FAXPHONE and the other line for your telephone.  
Set the Fax Only Mode if you want to use your FAXPHONE only to receive faxes  
automatically and do not intend to use it as a telephone.  
n Fax/Tel Mode (See p. 17)  
If you only have one phone line in your office, you may be planning to use it for both  
fax and telephone communication. By setting this mode, you will be able to use your  
FAXPHONE for both fax and telephone communication using only one phone line.  
You will need to have an extension phone connected to the FAXPHONE so that when  
it rings to alert you of a call, you can answer the call. The FAXPHONE will automati-  
cally receive faxes without ringing.  
n Manual Mode (See p. 18)  
Use Manual Mode if you receive more telephone calls than faxes. By having telephone  
connected to your FAXPHONE, you can answer every call, whether from a person or  
from another fax unit. If you hear a slow beep, simply press [START/COPY] on your  
FAXPHONE and hang up the phone to receive the fax.  
n Ans. Machine Mode (See p. 19)  
Use Ans. Machine Mode if you have an answering machine connected to the  
FAXPHONE. This mode allows you to receive not only documents sent from other fax  
machines, but also messages from people calling when you are out.  
15  
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n
Distinctive Ring Pattern Detection (DRPD) Feature  
(See p. 21)  
Some companies offer a distinctive ring pattern (DRP) service that allows you to as-  
sign two or more telephone numbers with distinctive ring patterns to a single tele-  
phone line. By subscribing to such a service, you can have both a fax number(s) and a  
telephone number(s) for your FAXPHONE using only one phone line.  
When a call is made, the FAXPHONE checks the incoming ring pattern and knows if  
the call is from another fax unit or from a telephone.  
Fax Only Mode __________________________________  
The FAXPHONE is set up at the factory for both fax transmission and telephone calls.  
If you have a dedicated fax line, you need to set the FAXPHONE to Fax Only Mode.  
n Setting Fax Only Mode  
When you set the FAXPHONE to Fax Only Mode, the unit picks up every call and  
automatically treats it as a fax transmission.  
The FAXPHONE cannot receive automatically if you are making copies, printing  
reports, or registering information. See p. 68.  
1
2
Press [RECEIVE MODE] until “Fax Only Mode”  
appears on the LCD.  
Fax Only Mode  
Press [START/COPY].  
When this mode is set, the LCD will display the  
date and “FaxOnly”.  
09/15/97 FaxOnly  
n Receiving documents in Fax Only Mode  
When the FAXPHONE is set to Fax Only Mode, it automatically receives documents  
whenever a call comes over the fax line.  
1
Make sure the FAXPHONE is set to “Fax Only  
Mode” (see above).  
The FAXPHONE assumes all incoming calls are from another fax machine sending a  
document. It receives the documents automatically.  
16  
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Setting up to receive faxes  
Fax/Tel Mode____________________________________  
If you only have one phone line in your office, you can set the FAXPHONE to receive  
both documents and telephone calls. You need to have an extension phone connected  
to your FAXPHONE for this mode. See p. 13.  
1
n Setting Fax/Tel Mode  
The FAXPHONE is set up at the factory to this mode. You only need to follow this  
procedure if you have changed the factory setting.  
1
2
Press [RECEIVE MODE] until “Fax/Tel Mode”  
appears on the LCD.  
Fax/Tel Mode  
Press [START/COPY].  
When this mode is set, the LCD will display the  
date and “Fax/Tel”.  
09/15/97 Fax/Tel  
n Receiving documents and calls in Fax/Tel Mode  
You can set the FAXPHONE to monitor all incoming calls over the fax/telephone line.  
When the FAXPHONE receives an incoming call, it checks to see if the call is from  
another fax machine trying to send a document, or from someone wanting to talk to  
you.  
The FAXPHONE cannot receive a document automatically if you are making copies,  
printing reports, or registering information. See p. 68.  
1
2
Make sure you have connected an extension  
phone to your FAXPHONE. See p. 13.  
Make sure the FAXPHONE is set to “Fax/Tel  
Mode” (see above).  
When the FAXPHONE receives a call, it checks to see whether the call is from  
another fax machine or from a telephone.  
z If it is a fax call, your FAXPHONE automatically switches to receive mode to  
accept the fax.  
z If the call is from a person, your FAXPHONE rings to alert you to pick up the  
handset of the extension phone.  
17  
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Manual Mode ___________________________________  
You may want to set your FAXPHONE to Manual Mode if you want to personally  
monitor every call, whether from a fax machine or a person.  
You need to have an extension phone connected to your FAXPHONE for this mode.  
See p. 13.  
n Setting Manual Mode  
Set to Manual Mode if you want to personally monitor every incoming call.  
1
2
Press [RECEIVE MODE] until “Manual Mode”  
appears on the LCD.  
Manual Mode  
Press [START/COPY].  
09/15/97 Manual  
When this mode is set, the LCD will display the  
date and “Manual”.  
n Receiving documents and calls in Manual Mode  
You can set the FAXPHONE to ring every time it received a call so that you can  
personally check if it is from a fax machine or from a person.  
Keep in mind that you cannot use Manual Mode if a document is in the Automatic  
Document Feeder (ADF) waiting to be sent.  
1
2
3
Make sure you have connected an extension  
phone to your FAXPHONE. See p. 13.  
Make sure the FAXPHONE is set to “Manual  
Mode” (see above).  
When the FAXPHONE rings, pick up the handset  
of the extension phone connected to the  
FAXPHONE.  
4
If you hear a person’s voice, start your conversa-  
tion. If the caller wants to send a document after  
talking to you, press [START/COPY] on the  
FAXPHONE to receive the document.  
or  
If you hear a slow beep or silence, another fax is  
trying to send you a document. Press [START/  
COPY] on the FAXPHONE.  
Your FAXPHONE begins receiving the document.  
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Setting up to receive faxes  
Ans. Machine Mode_____________________________  
Use Ans. Machine Mode if you have an answering machine connected to the  
FAXPHONE. By setting this mode, you can receive documents automatically, and  
messages from people calling when you are out.  
1
See p. 13 for details on connecting an answering machine to your FAXPHONE.  
n Recording the outgoing message  
When recording a message...  
z Try to keep your message to less than 15 seconds long.  
z In the message tell your callers how to send a fax.  
Here’s a sample message:  
“Hello. I’m not in the office right now, but please leave a message after the beep. I’ll  
return your call as soon as possible. If you would like to send a fax, press the start  
button on your fax after recording your message. Thank you.”  
z Leave 4 seconds pause at the beginning of the message (the 4 seconds pause plus the  
outgoing message should not exceed 15 seconds).  
z Set the answering machine to answer on the first or second ring.  
n Setting Ans. Machine Mode  
Set Ans. Machine Mode when you have an answering machine connected to your  
FAXPHONE, and you are going out.  
1
2
Press [RECEIVE MODE] until “Ans. Machine  
Mode”appears on the LCD display.  
Ans. Machine Mode  
09/15/97 AnsMode  
Press [START/COPY].  
When this mode is set, the LCD will display the  
date and “AnsMode”.  
n Receiving documents and messages in Ans. Machine Mode  
When the FAXPHONE is set to Ans. Machine Mode, it automatically receives docu-  
ments, or leaves messages on your answering machine when you are out.  
1
2
Make sure you have connected an answering  
machine to your FAXPHONE. See p. 13.  
Make sure the FAXPHONE is set to “AnsMode”  
(see above).  
19  
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3
4
Set your answering machine to answer.  
z The FAXPHONE allows the answering machine to  
answer, then listens for a fax tone, and switches to  
receive mode automatically if it detects the tone.  
z If the FAXPHONE runs out of paper or ink, it  
receives the document and stores it in memory. To  
print out documents in memory, see pp. 67 and 68.  
When not in use, turn the answering machine  
off and switch to Fax/Tel Mode, Manual Mode,  
or Fax Only Mode using [RECEIVE MODE] .  
20  
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Distinctive Ring Pattern  
Detection (DRPD) feature  
Some phone companies offer a distinctive ring pattern (DRP) service whereby they  
assign two or more telephone numbers with distinctive ring patterns to a single tele-  
phone line. If your phone company offers such a service, you can have both a fax  
number(s) and a telephone number(s) for your FAXPHONE using only one telephone  
line.  
1
Your FAXPHONE will automatically detect incoming calls. Based on the distinctive  
ring pattern, the FAXPHONE knows if the call is from a fax machine trying to send a  
document or from a telephone trying to make a voice call.  
Use the information in this section to set up the FAXPHONE for use with a DRP  
service.  
This feature is called Distinctive Ring Pattern Detection (DRPD).  
For more details on the DRP service, contact your local telephone company. (Your  
telephone company may have a different name for this service. Also, this service may  
not be offered in all areas.)  
Types of ring patterns __________________________  
Your telephone company will assign a distinctive ring pattern to each number when  
you order the DRP service.  
The setting you make with the following procedure must match the setting assigned by  
the telephone company.  
You can set the FAXPHONE to select among the following ring patterns:  
z Normal ring:  
z Double ring:  
z Triple ring:  
z Triple ring:  
z Other ring type:  
Ring type of normal telephone line  
Two short rings at regular intervals  
Short-short-long at regular intervals  
Short-long-short at regular intervals  
Patterns other than those described above  
21  
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Turning on DRPD and assigning a setting to a  
ring pattern  
1
2
3
Press [FUNCTION].  
Wait a second for TEL REGISTRATION to appear.  
SELECT MENU  
TEL REGISTRATION  
Use [ ] or [ ] to select RX SETTINGS.  
t
RX SETTINGS  
ECM RX  
Press [START/COPY].  
Use [ ] or [ ] to select DRPD  
t
Press [START/COPY].  
DRPD  
OFF  
4
Use [ ] or [ ] to select ON.  
t
ON  
DATA ENTRY OK  
NORMAL RING  
Press [START/COPY].  
Wait a second for NORMAL RING to appear.  
22  
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Distinctive Ring Pattern Detection (DRPD) feature  
5
6
Use [ ] or [ ] to select a ring pattern.  
z NORMAL RING  
NORMAL RING  
NORMAL RING  
z DOUBLE RING  
1
z SHORT-SHORT-LONG  
z SHORT-LONG-SHORT  
z OTHER RING TYPE  
t
t
When the pattern you want to set is displayed,  
press [START/COPY].  
TEL  
Use [ ] or [ ] to select TEL, FAX or FAX/TEL  
SWITCH.  
z TEL  
FAX  
z FAX  
z FAX/TEL SWITCH  
t
t
When the setting you want to set is displayed,  
press [START/COPY].  
Wait a second for DOUBLE RING to appear.  
DATA ENTRY OK  
DOUBLE RING  
7
Press [STOP] to finish.  
To make additional assignments, start from step 5.  
To finish, press [STOP].  
n DRPD is set to ON, the communication type for each ring pattern  
defaults to TEL (except for the DOUBLE RING pattern which defaults  
to FAX). After you select the ring pattern that has been assigned for  
your fax communications, you need to make sure that the other ring  
patterns are not set to FAX. Otherwise, the FAXPHONE may answer as  
a fax for each ring pattern.  
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How DRPD responds to calls ___________________  
When there is an incoming call, the FAXPHONE checks the incoming ring pattern and  
determines the type of pattern being received. The FAXPHONE may require up to 10  
seconds to determine the pattern type, and during this time the FAXPHONE does not  
ring. After the pattern is detected, the FAXPHONE reacts according to how you regis-  
tered the setting.  
Your Setting  
Incoming Call  
From Fax  
From Telephone  
FAX  
TEL  
Receives the fax document Answers as a fax machine.  
without ringing.  
Ignores fax transmissions.  
Receives telephone calls, and  
rings to alert you to pick up the  
extension phone.  
FAX/TEL SWITCH Switches to receive mode for Rings the FAXPHONE so you  
fax transmission signals and can pick up the extension  
does not ring.  
phone and take the telephone  
call.  
Communicating using the Distinctive Ring  
Pattern Detection (DRPD) feature ______________  
Using the FAXPHONE with a DRP service is almost the same as using it with a  
normal telephone line. When you receive calls, however, the FAXPHONE responds  
somewhat differently, as described below.  
The DRP service is commonly used with automatic receiving only.  
n FAXPHONE set to Fax Only Mode  
(Fax/Only” displayed on the LCD)  
When the FAXPHONE is set for automatic receiving, the FAXPHONE operates ac-  
cording to the mode set for the registered setting (TEL, FAX, or FAX/TEL SWITCH).  
If FAX/TEL SWITCH is set, the difference between incoming telephone calls and fax  
transmissions will be detected.  
z When someone calls using the number assigned for telephone communication, the  
FAXPHONE rings in the pattern you registered in the above procedure. When you  
hear the telephone call ring pattern, simply pick up the extension phone connected  
to the FAXPHONE and talk. If you do not pick it up, the FAXPHONE continues to  
ring until the other party hangs up.  
z When someone sends a fax using the number assigned for fax communication, the  
FAXPHONE does not ring. It receives the document automatically.  
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Distinctive Ring Pattern Detection (DRPD) feature  
If you use a receiving mode other than automatic receiving with the DRP service:  
n FAXPHONE set to Manual Mode  
1
(Manual” displayed on the LCD)  
When you receive a call over any of the numbers in the DRP system, the FAXPHONE  
rings with the appropriate pattern you registered. Pick up the handset of the connected  
extension phone.  
z If the call is from a person, talk normally.  
z If you hear a slow beep, press [START/COPY] to receive a fax.  
n FAXPHONE set to Ans Machine Mode  
(AnsMode” displayed on the LCD)  
z When someone calls using the number assigned for telephone communication, the  
FAXPHONE rings with the pattern you registered. When the FAXPHONE rings,  
the answering machine connects and then takes over the call.  
z When someone sends a fax using the number assigned for fax communication, the  
FAXPHONE receives the document automatically.  
n FAXPHONE set to Fax/Tel Mode  
(Fax/Tel” displayed on the LCD)  
The FAXPHONE monitors all incoming calls for all the numbers with DRPD. The  
FAXPHONE answers the telephone for you and checks to see if the call is from an-  
other fax machine or from a person wanting to talk to you. If the call is from another  
fax, the FAXPHONE automatically receives the document. If the call is from a person,  
the FAXPHONE rings to alert you to pick up the phone.  
No matter which number receives a call, if you hear a slow beep signifying another fax  
trying to send you a document, press [START/COPY] to receive the document.  
25  
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PREPARING  
TO USE  
2
YOUR  
FAXPHONE  
2
Main components of the FAXPHONE .........................28  
Front view ................................................................................................ 28  
Rear view ................................................................................................. 29  
FAXPHONE controls — the Operation Panel .............. 30  
Registering your name and number ...........................32  
Moving through the main menus ......................................................... 32  
Entering a number .................................................................................. 33  
Entering a name ...................................................................................... 34  
Personalizing your FAXPHONE ............................................................ 35  
Registering the date and time .............................................................. 36  
Registering your telephone/fax number and name .......................... 37  
Registering One-touch Speed Dialing numbers  
and names .............................................................. 39  
Registering Coded Speed Dialing numbers  
and names .............................................................. 41  
27  
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Main components of the FAXPHONE  
Front view ______________________________________  
Automatic document  
feeder (ADF)  
Extension  
(For use with legal-size  
documents)  
Paper tray cover/  
document tray  
Document guide  
Operation panel  
(Use the operation  
panel buttons to  
operate the  
Paper tray  
FAXPHONE.)  
Front cover  
Speaker  
28  
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Main components of the FAXPHONE  
Rear view _______________________________________  
2
29  
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FAXPHONE controls — the Operation Panel  
Numeric buttons  
Use the numeric buttons to enter phone numbers when dialing.  
These buttons can also be used to enter text, numbers, and  
symbols when registering names.  
+ (#)  
When registering your fax number, press to enter a plus (+).  
TONE  
Press to temporarily set your FAXPHONE to send a tone signal  
when using pulse dialing.  
Press  
and  
CLEANING  
Press to clean the BJ cartridge print head.  
REPORT  
Press to print a transaction report, a list of  
registered numbers, or a list of settings.  
SEND OPTIONS  
Press to select a transmission mode.  
SPACE  
Press to enter a space between numbers or letters when you  
register fax numbers and names.  
CLEAR  
Press to clear a number or name quickly so you can re-enter it.  
30  
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FAXPHONE controls — the Operation Panel  
RECEIVE MODE  
Four modes are available:  
Fax Only Mode: Answers calls as fax  
calls automatically.  
Ans. Machine Mode: Receives  
documents and passes calls to an  
answering machine.  
Fax/Tel Mode: Receives both  
documents and telephone calls.  
Manual Mode: Receives calls manually.  
LCD Display  
Displays messages and  
prompts during  
operation. Displays  
selectable functions,  
numbers, and names  
when registering  
information.  
2
Arrow buttons (  
,
)/VOLUME  
Use to scroll through menus and lists  
that appear on the LCD, and to  
change settings. These buttons also  
move the cursor in some naming  
operations and adjust the volume of  
the monitor speaker.  
RESOLUTION  
Use to set the resolution for the type of  
document you want to send. You can  
select from STANDARD, FINE, and  
PHOTO.  
CODED DIAL  
Press this button (followed by a two-  
digit code) to dial a fax number  
registered for Coded Speed Dialing.  
HOOK  
Press to engage or disengage the telephone  
line (hands-free dialing).  
FUNCTION  
Press to start data registration of fax  
numbers, names, and other important  
settings for sending and receiving.  
START/COPY  
Press to start sending, receiving and copying.  
This button is also used for data entry  
operations.  
STOP  
REDIAL/PAUSE  
Press to cancel sending, receiving, copying  
and data entry operations.  
Press to dial the last number dialed  
with the numeric buttons.  
When dialing or registering fax  
numbers, press to enter pauses  
between digits.  
31  
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Registering your name and number  
You should now register the time, date, and your name and fax number, which will  
appear at the top of every page you send.  
cordance with recent amendments to the FCC rules governing the  
use of facsimile equipment, you are now required to include your fax  
number, your name or company name and the date and time of the fax  
you are sending every time that you send a fax. Please follow the setting  
instructions in this manual in order to comply with this requirement.  
Moving through the main menus ________________  
The FAXPHONE includes a menu system that you use to register information and  
select fax and telephone operations. The main menu includes these items:  
TEL REGISTRATION  
USER SETTINGS  
REPORT SETTINGS  
TX SETTINGS  
RX SETTINGS  
FAX PRINTER  
SYSTEM SETTINGS  
For a complete description of the menu system, see User menu settings, p. 70.  
In general, follow these steps to access the menus and make selections:  
1
Press [FUNCTION].  
Wait a second for TEL REGISTRATION to appear.  
SELECT MENU  
TEL REGISTRATION  
2
3
Press [ ] or [ ] to scroll through the menus until  
you see the menu you wish to access. The LCD  
displays the menu title.  
USER SETTINGS  
SET DATE  
Press [START/COPY]. The LCD displays the first  
selection for the selected menu.  
4
You can now make a selection:  
Press the arrow buttons to view the possible selec-  
tions.  
32  
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Registering your name and number  
5
After selecting or entering a value, press  
[START/COPY].  
DATA ENTRY OK  
2
6
7
Repeat steps 4 and 5 as needed.  
When the operation is complete, press [STOP].  
Registration ends and the FAXPHONE returns to  
standby mode.  
60 seconds of no operation panel input, the FAXPHONE returns  
to standby mode and any unregistered changes are lost.  
Entering a number_______________________________  
Whenever you are prompted to enter a fax number or a telephone number, follow these  
procedures.  
Use the numeric buttons to enter the number.  
TEL=  
z You can enter up to 20 digits for your fax number or 50 digits for a speed dialing  
number.  
z Be sure to enter 1 and the area code, if necessary, to dial a different area code.  
z Do not enter dashes, slashes, commas, or other punctuation.  
Use the One-touch Speed Dialing buttons as follows:  
z To enter a space between numbers, press [SPACE].  
z If you make a mistake, press [CLEAR] and enter the number  
again.  
z To erase a previously registered number, press [CLEAR]. You  
can also enter a new number over the old one.  
If you need to enter a pause for any reason,  
z Press [REDIAL/PAUSE] at the desired point in the sequence when entering a series  
of digits.  
z A pause within a number is 2 seconds long. The length of this pause can be  
adjusted. See MID PAUSE SET in TX SETTINGS, p. 76. A pause at the end of a  
number is fixed at 10 seconds.  
33  
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Entering a name _________________________________  
Whenever you register a fax number or a telephone number, you can assign a name to  
that number. To enter a name from the operation panel, you use the numeric buttons to  
create alphanumeric characters.  
Each button has a certain letter group plus a digit assigned to it; an uppercase set  
followed by a lowercase set of characters and then a digit. Each press of the button  
steps to the next character in the group.  
Use the chart below to determine which number to press for each character:  
To enter  
Press this numeric button  
0
0
1
2
3
4
5
6
7
8
9
1
ABCabc 2  
DEFdef 3  
GHIghi 4  
JKLjkl 5  
MNOmno 6  
PQRSpqrs 7  
TUVtuv 8  
WXYZwxyz 9  
– . # ! “ , ; : ^ ` _ = / | ‘ ? $ @ %  
*
#
& + ( ) [ ] { } < >  
z First press the numeric button corresponding to the character you want.  
z Press the numeric button repeatedly until the character you want appears in the  
display. For example, to enter BIG 1:  
Press the appropriate numeric button repeatedly until the desired character appears.  
1
B
Press 2 twice.  
The next character is in a different group, so simply press the new group’s  
numeric button—the cursor moves automatically. Press the numeric button  
repeatedly to display the desired character.  
2
BI  
Press 4 three times.  
The next character is in the same group, so press [ ] to move the cursor to the  
right first. Then press the numeric button repeatedly.  
3
4
BIG  
Press [ ] once. Then, press 4 once.  
The next character is a space. Simply press [SPACE].  
BIG _  
Press [SPACE] once.  
34  
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Registering your name and number  
The next character is a digit. Press the numeric button corresponding to the digit.  
(For digits other than 0 and 1, press repeatedly until the digit appears.)  
5
6
BIG 1 Press 1 once.  
After entering a name, press [START/COPY].  
2
z You can enter up to 16 characters in a name.  
z To enter a space between characters, press [SPACE] or move  
the cursor to the right using [ ].  
z To correct a mistake, use the arrow buttons to move the cursor  
under the mistake; then enter the correct character. You can  
also press [CLEAR] to begin again; then simply enter the  
name again.  
z To erase a previously registered name, press [CLEAR] or simply  
enter the new name over the old one.  
Personalizing your FAXPHONE __________________  
n Identifying your documents  
When sending a document, you can have your fax number and your name (known as  
your ID), and the current date and time printed out by the receiving fax. This informa-  
tion is called your TTI (Transmit Terminal Identification) and appears at the top of the  
faxed document in small type.  
In the United States, you are required to include this information every time you  
send a fax. So be sure to enter your TTI information in your FAXPHONE now.  
By identifying the documents you send, the receiving party will recognize your fax  
CANON/CCSI  
CANON FAX  
HE PAGE NUMBER/  
HE TOTALNUMBER  
F PAGES SENT  
THE NAME OF THE PARTY WHO IS  
RECEIVING THE DOCUMENT  
YOUR NAME OR COMPANY NAME  
YOUR FAX/TELEPHONE NUMBER  
THE DATE AND TIME YOU SENT THE DOCUMENT  
The top line includes the name of the receiving party if you send the document using  
One-touch Speed Dialing or Coded Speed Dialing and you registered the party’s name.  
It also includes the total number of pages sent if you send the document from memory.  
35  
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Registering the date and time ___________________  
Follow the steps below to set the date and time for your FAXPHONE. The date and  
time appear in the LCD display as well as on the documents you send.  
1
2
Press [FUNCTION].  
SELECT MENU  
Wait a second for TEL REGISTRATION to appear.  
TEL REGISTRATION  
Use [ ] or [ ] to select USER SETTINGS.  
t
USER SETTINGS  
SET DATE  
Press [START/COPY].  
3
4
Press [START/COPY].  
00/00/00  
09/15/97  
Enter today's date using the numeric buttons,  
using the month-day-year format (MM/DD/YY).  
z Precede single digits with a zero.  
z To make a correction, press [CLEAR] to return to  
the previous setting and re-enter the date.  
z You can also use [ ] or [ ] to move the cursor.  
z To change the date format. See SYSTEM  
SETTINGS p. 78.  
5
6
Press [START/COPY] when you finish entering the  
new date.  
DATA ENTRY OK  
SET TIME  
Wait a second for SET TIME to appear.  
Press [START/COPY].  
00:00  
36  
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Registering your name and number  
7
8
9
Enter the time using the numeric buttons.  
Set the time using the 24-hour clock system. Precede  
single digits with a zero. Example:  
07:30 = 7:30 a.m.  
08:15  
2
17:05 = 5:05 p.m.  
Press [START/COPY] when you finish entering the  
new time.  
DATA ENTRY OK  
Press [STOP].  
Registration ends and the FAXPHONE returns to  
standby.  
Registering your telephone/fax number and name  
Follow the steps below so that your fax number and name appear on the top of each  
document you send.  
1
2
Press [FUNCTION].  
Wait a second for TEL REGISTRATION to appear.  
SELECT MENU  
TEL REGISTRATION  
Use [ ] or [ ] to select USER SETTINGS.  
t
USER SETTINGS  
SET DATE  
Press [START/COPY].  
37  
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3
4
Use [ ] or [ ] to select ENTER YOUR TEL.  
t
ENTER YOUR TEL  
TEL=  
Press [START/COPY].  
Enter your fax number (up to 20 digits) using the  
numeric buttons.  
You can enter a plus sign (+) or space to make your  
number easier to read. To enter a plus sign (+), press  
[#]. To make a correction, press [CLEAR] and  
re-enter the number.  
TEL=  
1234 5678  
(+)  
5
Press [START/COPY] when you finish entering  
your fax number.  
Wait a second for USER NAME to appear.  
DATA ENTRY OK  
USER NAME  
6
7
Press [START/COPY].  
_
Enter your name (up to 16 characters) using the  
numeric buttons.  
See Entering a name, p. 34.  
CANON/CCSI  
Correct errors by moving the cursor to the error using  
[
] or [ ] and entering the correct character..  
8
9
Press [START/COPY] when you finish entering  
your name.  
DATA ENTRY OK  
Press [STOP].  
Registration ends and the FAXPHONE returns to  
standby.  
38  
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Registering One-touch Speed Dialing  
numbers and names  
The quickest way to dial a fax number is to use One-touch Speed Dialing. This allows  
you to dial a number by pressing a single button. Before you can use One-touch Speed  
Dialing, you must register the receiving number with your FAXPHONE.  
One-touch Speed Dialing assigns a fax number (up to 50 digits) to a One-touch Speed  
Dialing button (01 to 10).  
You can also register the name of the party (up to 16 characters); the name appears on the  
printout of the One-touch Speed Dialing list. See One-touch Speed Dialing list, p. 80.  
2
1
Press [FUNCTION].  
Wait a second for TEL REGISTRATION to appear.  
SELECT MENU  
TEL REGISTRATION  
2
3
Press [START/COPY].  
Press [START/COPY].  
1-TOUCH DIAL  
01=  
03=  
4
5
Use [ ] or [ ] to select the number of the One-  
touch button you want to use for the number.  
If a number is already registered for this One-touch  
Speed Dialing button, the LCD displays the number.  
Enter the number (up to 50 digits) using the  
numeric buttons.  
See Entering a number, p. 33.  
Correct errors by pressing [CLEAR] and re-entering  
the number.  
03=  
1234  
5678  
39  
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6
Press [START/COPY] to register the number.  
Wait a second for 1-TOUCH SPD NAME to appear,  
followed by 03=_.  
DATA ENTRY OK  
1-TOUCH SPD NAME  
03=_  
7
8
Enter the party’s name (up to 16 characters) using  
the numeric buttons.  
03=CANON  
See Entering a name, p. 34.  
Correct errors by pressing [CLEAR] and re-entering  
the name.  
Press [START/COPY] to register the name.  
DATA ENTRY OK  
04=  
9
To assign additional One-touch Speed Dialing  
numbers, start from step 4 . To finish, press [STOP].  
Applying the faceplate  
quick reference, write the names for the  
One-touch Speed Dialing numbers you  
register on the faceplate and attach it ove
One-touch buttons. Fit the 4 tabs of the  
faceplate into the corresponding slots aro
the One-touch button area. See Attaching  
components, p. 5.  
40  
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Registering Coded Speed Dialing  
numbers and names  
To dial a fax number at the press of three buttons, use Coded Speed Dialing. Each two-  
digit (01-20) Coded Speed Dialing number can contain a fax number. You can register  
up to 20 locations with each number containing up to 50 digits.  
You can also register the name of the party (up to 16 characters); the name appears on  
the printout of the Coded Speed Dialing list. See Coded Speed Dialing list, p. 81.  
2
1
Press [FUNCTION].  
Wait a second for TEL REGISTRATION to appear.  
SELECT MENU  
TEL REGISTRATION  
2
3
Press [START/COPY].  
1-TOUCH DIAL  
Use [ ] or [ ] to select CODED DIAL.  
t
CODED DIAL  
Press [START/COPY].  
01=  
*
4
5
Use [ ] or [ ] to select the two-digit code you  
want to assign to the number.  
15=  
*
Enter the party’s number (up to 50 digits) and name  
the same way you registered them for One-touch  
Speed Dialing.  
See steps 4 to 8 of registering One-touch Speed  
Dialing. (See Registering One-touch Speed Dialing  
numbers and names, p. 39.)  
15=  
*
1234 5678  
6
To assign additional Coded Speed Dialing num-  
bers, start from step 4. To finish, press [STOP].  
41  
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3
HANDLING  
DOCUMENTS  
3
Preparing documents................................................. 44  
Types of documents you can scan ...................................................... 44  
Loading the document ........................................................................... 45  
Setting the resolution and density ....................................................... 47  
43  
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Preparing documents  
Types of documents you can scan ______________  
n Size  
The FAXPHONE can scan standard letter, legal or A4 size documents.  
n Thickness  
Each sheet of the document should be of the same thickness and between 0.003 inch  
and 0.005 inch (0.08 mm - 0.13 mm) thick with a paper weight between 20 to 24 lbs  
(75 to 90 g/m2).  
n Effective image size  
The actual scanned image size for the FAXPHONE is shown below.  
The 0.04 inch (1.0 mm) margin on either side of the sheet and the 0.08 inch (2.0 mm)  
margin on the top and bottom are not picked up by the scanner.  
Problem Documents  
ot attempt to feed the following types of documents into the FAXPHONE:  
wrinkled or  
curled or rolled paper  
torn paper  
creased paper  
carbon paper or  
coated paper  
onion skin or thin paper  
carbon-backed paper  
or glossy paper  
envelopes  
• Remove all staples, paper clips and the like before feeding the document.  
Make sure any glue, ink or correction fluid on the paper is completely dry before feeding the document.  
• Make a photocopy of any document that will not feed into the FAXPHONE so that you can then  
feed the copy.  
44  
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Preparing documents  
Loading the document__________________________  
For a multipage document, tap the  
document on a flat surface to even the  
stack.  
Insert thedocument face-downandheadfirst  
intotheAutomaticDocument Feeder until you  
hear abeep.  
1
2
3
You can load up to 20 letter size, 10 legal size or 20  
A4 size sheets at a time into the Automatic Docu-  
ment Feeder (ADF).  
The FAXPHONE automatically feeds the pages one  
by one from the bottom.  
If a page jams or stops while feeding, see Clearing  
document jams p. 58.  
Adjust the right paper guide to the width  
of the document.  
3
For legal-size documents, flip the extension tray  
open to accommodate the document.  
If you are experiencing difficulty feeding multipage  
documents, slant the edges of the stack and insert  
the document into the Automatic Document Feeder  
(ADF).  
Extension tray  
45  
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n Adding pages to the document  
You can load up to 20 letter size, 10 legal size or 20 A4 size sheets at a time into the  
Automatic Document Feeder.  
For longer documents, wait until the twentieth sheet has started feeding, then load 20  
more sheets (10 for legal size).  
If you want to add pages while the FAXPHONE is sending a document, insert the first  
new page so it overlaps the last page by about 3/4 inch (2 cm).  
Wait until the last page is being fed into the FAXPHONE before you add new pages.  
46  
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Preparing documents  
Setting the resolution and density______________  
You can control the resolution and density of the fax reproduction when sending or  
copying documents.  
n What is resolution?  
Resolution defines the quality of the document reproduction. STANDARD is enough  
for most text documents. Documents with very fine print should be set to FINE.  
Documents with photographs should be set to PHOTO.  
3
n Setting the resolution  
To set the resolution, you first have to load the document (See p. 45).  
z STANDARD  
Press [RESOLUTION] until STANDARD appears.  
Standard resolution is 203 dpi ´ 98 dpi.  
When copying, even if you set STANDARD,  
the document will automatically be scanned in FINE mode.  
z FINE  
Press [RESOLUTION] until FINE appears.  
Fine resolution is 203 dpi ´ 196 dpi.  
z PHOTO  
To scan documents that contain photos, use the PHOTO setting. With this setting,  
areas of the document that contain photos are automatically scanned with 64 levels  
of gray, rather than just 2 levels, black and white. Photo resolution is 203 dpi´ 196  
dpi. This results in a much better reproduction of the photograph.  
n Density control  
You can adjust the scanning density by changing DENSITY CONTROL in the USER  
SETTINGS (See p. 75). For light originals choose the DARKER setting. For dark  
originals choose the LIGHTER setting.  
47  
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MAKING  
4
COPIES  
4
Copying documents ................................................... 50  
49  
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Copying documents  
One of the convenient features of the FAXPHONE is its ability to make high quality  
copies. You can make up to 99 copies of one document at a time.  
1
2
Feed the document face-down into the  
Automatic Document Feeder (ADF).  
See Loading the document, p. 45.  
You can select the density. See p. 47.  
You can select FINE or PHOTO for the resolution.  
(If you set the resolution to STANDARD, your  
document will automatically be copied in FINE  
mode.) See p. 47.  
STANDARD  
Press [START/COPY].  
To make a single copy, go directly to step 4.  
COPY PAGE  
01  
3
4
Enter the number of copies (up to 99) using the  
numeric buttons.  
To make a correction to the number of copies, press  
[CLEAR] and re-enter the number.  
COPY PAGE  
COPY  
3
Press [START/COPY].  
To stop copying anytime, press [STOP]. Then you  
may need to lift the operation panel to remove the  
document, See Clearing document jams, p. 58.  
MEMORY FULL displays on the LCD  
If MEMORY FULL displays on the LCD while making multiple copies  
of a document, do not use the multiple copy feature for copying the  
document. Make single copies of the document instead (as many times  
as required).  
50  
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SENDING  
FAXES  
5
5
Preparing to send a document ..................................52  
Sending methods .................................................................................... 52  
Dialing methods ...................................................................................... 52  
Sending documents ................................................... 53  
Direct Sending ........................................................................................ 53  
Manual Sending ..................................................................................... 53  
Automatic Dialing ................................................................................... 54  
Memory Sending .................................................................................... 55  
Canceling Sending ................................................................................. 56  
Redialing .................................................................................................. 56  
Messages displayed during sending .................................................. 57  
Clearing document jams (ejecting a document from the ADF) ....... 58  
Delayed Sending......................................................... 59  
Sending other documents while the FAXPHONE is set  
for Delayed Sending ...................................................................... 60  
Canceling Delayed Sending ................................................................. 61  
Sequential broadcasting............................................ 62  
Sending a document to more than one location ............................... 62  
51  
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Preparing to send a document  
Before you send a document please refer to:  
z Types of documents you can scan, p. 44.  
z Loading the document, p. 45.  
z Adding pages to the document, p. 46.  
z Setting the resolution and density, p. 47.  
Sending methods _______________________________  
n Direct Sending (See p. 53)  
If your document has a large number of pages, you may sometimes get a MEMORY  
FULL error. To avoid this, use Direct Sending.  
To send directly, load the document, dial the fax number and press [START/COPY].  
n Manual Sending (See p. 53)  
If you would like to speak with the other party before sending a fax to them, use  
Manual Sending. When sending manually, you dial, converse normally and then press  
[START/COPY] to begin sending.  
For manual sending, you need to have an extension phone connected.  
n Memory Sending (See p. 55)  
If you do not want to wait for your document to be scanned page by page during  
sending (Direct Sending), use Memory Sending. Memory Sending scans the docu-  
ment into memory, then dials and sends the stored image, letting you take away the  
original immediately after scanning.  
Dialing methods ________________________________  
There are several methods of dialing the receiving party’s number, depending on how  
your FAXPHONE is set up.  
Manual Dialing: Dial the recipient’s fax number using the numeric buttons.  
One-touch Speed Dialing: Dial a recipient’s fax number that has been assigned to a  
One-touch Speed Dialing button by simply pressing the corresponding One-touch  
Speed Dialing button. (See p. 54)  
Coded Speed Dialing: Dial a recipient’s fax number that has been assigned to a Coded  
Speed Dialing code by pressing [CODED DIAL] and the 2-digit code assigned to the  
number. (See p. 54)  
52  
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Sending documents  
Direct Sending__________________________________  
To scan and transmit a document one page at a time without storing it in memory first,  
follow the steps below. This procedure is called “Direct sending”.  
Use Direct Sending if you want to visually confirm that the FAXPHONE scans the  
document. Each page is scanned as it is sent.  
1
Feed the document face-down into the  
Automatic Document Feeder (ADF).  
See Loading the document, p. 45.  
STANDARD  
You can set the resolution and density. See p. 47.  
5
2
3
Dial the other party's fax number.  
Use one of the dialing methods described earlier in  
this chapter (see p. 52).  
TEL= 3456 7890  
Press [START/COPY].  
The FAXPHONE begins sending the document.  
Manual Sending ________________________________  
If you would like to first speak with the person you are sending the fax to, use Manual  
Sending. You need to connect an extension phone to the FAXPHONE for Manual  
Sending.  
1
2
Feed the document face-down into the  
Automatic Document Feeder (ADF).  
See Loading the document, p. 45.  
STANDARD  
You can set the resolution and density. See p. 47.  
Pick up the handset of the connected extension  
phone or press [HOOK] and dial the other party’s  
fax number.  
TEL= 3456 7890  
zUse one of the dialing methods described earlier in  
this chapter. See p. 52.  
3
If a person answers, converse normally, then  
ask them to press the start button on their fax.  
Press [START/COPY] and hang up.  
If you hear a high pitch tone, press [START/COPY]  
and hang up.  
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z The FAXPHONE beeps once to indicate that the document has been sent  
successfully.  
TRANSMITTING OK  
z If an error occurs during sending, the FAXPHONE beeps intermittently for a few  
seconds. If this happens, try sending the fax again.  
z The FAXPHONE automatically redials if the receiving fax does not answer or if the  
line is busy. (You can specify the number of times it redials; see AUTO REDIAL in  
TX SETTINGS, p. 76.)  
z To stop sending before the fax is finished, press [STOP]. Then you may need to lift  
the operation panel to remove the document, see Clearing document jams, p. 58.  
z If an error message appears on the LCD, correct the error and then press [STOP].  
Refer to Error codes, messages and solutions, p. 98.  
Automatic Dialing ______________________________  
n Sending a document using One-touch Speed Dialing or  
Coded Speed Dialing  
After registering the One-touch numbers or Coded Speed Dialing numbers you can  
send documents as follows:  
1
2
Feed the document face-down into the  
Automatic Document Feeder (ADF).  
See Loading the document, p. 45.  
FINE  
You can set the resolution and the density, p. 47.  
Press the One-touch Speed dialing button  
assigned to the number to which you wish to  
fax.  
CANON FAX  
or  
Press [CODED DIAL] and enter the appropriate  
two-digit Coded Speed Dialing code.  
Wait a second for the number to appear after the  
name of the number.  
12345678999  
z If no number is registered for the button or code  
you pressed, the LCD display shows the NO TEL#  
message. Make sure you pressed the correct button  
or entered the correct code and that the number you  
want to dial is registered correctly.  
z If you make a mistake, press [STOP]. Then press  
the correct One-Touch Speed Dialing button or  
press [CODED DIAL] and re-enter the code.  
z If an error message appears on the LCD, correct  
the error and press [STOP]. If necessary, refer to  
Frequently Asked Questions, p. 92.  
CANON CANADA  
2345678999  
54  
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Sending documents  
Memory Sending________________________________  
You can use Memory Sending to send your document. With Memory Sending, the  
FAXPHONE quickly scans the document into memory. Then, after it dials the receiv-  
ing party, it sends the document from memory. This means you do not have to wait for  
the FAXPHONE to finish sending before you can retrieve your original document.  
You can send up to 21 letter-size pages (based on the CCITT #1 Chart—standard  
resolution) at one time with Memory Sending.  
z If the memory becomes full while scanning your document, MEMORY FULL is  
displayed on the LCD. If this should happen, you may need to open the operation  
panel to remove the document. See Clearing document jams, p. 58. Then try divid-  
ing the document into several sections and sending each section individually, or  
send using Direct Sending or Manual Sending. See p. 53.  
The definition of a letter-size page for memory storage purposes is based on the CCITT  
#1 Chart.  
5
1
Feed the document face-down into the  
Automatic Document Feeder (ADF).  
See Loading the document, p. 45.  
STANDARD  
You can set the resolution and density. See p. 47.  
2
Press [FUNCTION].  
Wait a second for TEL REGISTRATION to appear.  
SELECT MENU  
TEL REGISTRATION  
3
Press [SEND OPTIONS].  
t
MEMORY TX  
TEL =  
Press [START/COPY].  
t
4
5
Dial the other party's fax number.  
Use one of the dialing methods described earlier in  
this chapter (see p. 52).  
TEL=  
9876543333  
Press [START/COPY].  
The FAXPHONE scans the document into memory  
and begins sending.  
TX/RX NO.  
XXXX  
MEMORY INPUT P01  
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Canceling Sending______________________________  
To stop sending before the fax is finished, press [STOP]. Then you may need to open  
the operation panel to remove the document, see Clearing document jams, p. 58.  
Redialing________________________________________  
n Manual  
To start dialing again, just press [REDIAL/PAUSE]. (When you press [REDIAL/  
PAUSE], the previous number dialed with the numeric buttons is redialed.)  
n Automatic  
The FAXPHONE automatically redials twice after the first attempt at sending fails  
(eg. the line was busy).  
The time between redials is two minutes.  
You can change the number of redials and the time between redials by changing the  
TX SETTINGS (see p. 76).  
If the FAXPHONE fails to get through after the second redial, the FAXPHONE beeps.  
The LCD displays REDIALING while the FAXPHONE is in the redialing process.  
REDIALING  
n To cancel automatic redialing  
You can cancel automatic redialing anytime by pressing the [STOP] button.  
However, when memory is used during sending (including Delayed Sending and Se-  
quential Broadcasting), you cannot cancel redialing while REDIALING is displayed  
on the LCD. In this case, wait until dialing begins, then press [STOP] to cancel redialing.  
56  
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Sending documents  
Messages displayed during sending ____________  
When your FAXPHONE sends a document, the following messages are displayed as  
the call progresses.  
The FAXPHONE is dialing the recipient’s phone number.  
DIALING  
The recipient’s phone is ringing.  
CALLING  
5
The display tells you when transmission begins.  
TRANSMIT  
After a few moments the display begins changing every 2 seconds. (With Memory Sending, only the other party’s  
number is displayed.)  
T
XXXX  
E
or  
TRANSMIT  
PXX If ECM is off, “TRANSMIT PXX” is displayed.  
PXX  
Other party’s number  
3456  
Other party’s name  
(For some models, the other party’s name may also be displayed.)  
INC.  
After sent, the FAXPHONE beeps once and the display tells you when  
the trended.  
TRANSMITTING OK  
57  
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Clearing document jams (ejecting a document  
from the ADF) __________________________________  
n Removing a jammed sheet  
Hold down the FAXPHONE with your left  
hand, and gently pull the operation panel  
with your right hand.  
While holding the operation panel open,  
pull the sheet out from the top or bottom.  
1
2
z Do not push the LCD display.  
Gently push the operation panel shut  
until it clicks.  
3
58  
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Delayed Sending  
Your FAXPHONE can send documents automatically at a preset time. This allows you  
to take advantage of lower late night long-distance rates offered by some telephone  
companies.  
You can use any dialing method to dial fax numbers to send a document to up to 31  
destinations at a preset time. See Sending a document to more than one location for  
details, p. 62.  
1
2
Feed the document face-down into the  
Automatic Document Feeder (ADF).  
See Loading the document, p. 45.  
DOCUMENT READY  
You can set the resolution and density. See p. 47.  
Press [FUNCTION].  
Wait a second for TEL REGISTRATION to appear.  
5
SELECT MENU  
TEL REGISTRATION  
3
4
Press [SEND OPTIONS].  
MEMORY TX  
DELAYED TX  
Use [ ] or [ ] to select DELAYED TX.  
t
t
TX/RX NO.  
SET TIME  
SET TIME  
XXXX  
XX:XX  
23:00  
Press [START/COPY].  
Wait a second for SET TIME to appear.  
5
Enter the desired sending time (24-hour clock)  
using the numeric buttons.  
z Set the time using the 24-hour clock system.  
Precede single digits with a zero.  
Example:  
07:30 = 7:30 a.m.  
17:05 = 5:05 p.m.  
z Press [CLEAR] if you need to re-enter the time.  
z You can also use [ ] or [ ] to move the cursor.  
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6
7
Press [START/COPY].  
TEL=  
TEL=  
Dial the other party's fax number.  
z You can enter the other party’s fax number using  
the numeric buttons, One-touch Speed Dialing (see  
p. 54), or Coded Speed Dialing (see p. 54).  
z If you use the numeric buttons, press [START/  
COPY] after entering the number to register it  
before going on to the next number.  
3456 7890  
8
Press [START/COPY].  
The FAXPHONE reads the document into memory.  
MEMORY INPUT P01  
After reading in the document, the FAXPHONE displays TIMER on the LCD. When  
the set time comes, the FAXPHONE dials and sends the document.  
TIMER  
Sending other documents while the FAXPHONE  
is set for Delayed Sending______________________  
You can send, receive, and copy other documents even when the FAXPHONE is set  
for sending at a preset time.  
The FAXPHONE can only register one preset sending operation at a time.  
To send or copy other documents after setting the FAXPHONE for Delayed Sending,  
simply send or copy using any other sending procedure in this manual.  
Delayed sequential broadcasting  
d sequential broadcasting is applicable for sending one document to  
more than one location at a later time when multiple fax numbers are  
dialed. See p. 62.  
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Delayed sending  
Canceling Delayed Sending_____________________  
1
Press [FUNCTION].  
Wait a second for TEL REGISTRATION to appear.  
SELECT MENU  
TEL REGISTRATION  
2
3
Press [SEND OPTIONS].  
MEMORY TX  
DELAYED TX  
5
Use [ ] or [ ] to select DELAYED TX.  
t
Press [START/COPY].  
Wait a second for SET TIME to appear.  
t
SET TIME  
23:00  
4
5
Press [CLEAR].  
SET TIME  
_0:00  
Press [START/COPY].  
Delayed Sending cancels.  
ERASING END  
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Sequential broadcasting  
Sending a document to more than one location  
Sequential broadcasting sends one document to more than one location.  
You can send to a total of 31 destinations as follows:  
One-touch Speed Dialing  
Coded Speed Dialing  
=
=
10 destinations  
20 destinations  
Regular dialing (Numeric buttons dialing) = 1 destination  
You can enter the One-touch Speed Dialing and Coded Speed Dialing destinations in  
any order. You simply press the One-touch Speed Dialing button, or press [CODED  
DIAL] followed by the two-digit code (with the numeric buttons).  
You can also include one destination using Regular dialing. Remember that when  
using regular dialing, you must press [START/COPY] after entering the number.  
You can send up to 21 letter-size pages (based on the CCITT#1 Chart—standard  
resolution).  
1
2
Feed the document face-down into the  
Automatic Document Feeder (ADF).  
See Loading the document, p. 45.  
STANDARD  
You can set the resolution and density. See p. 47.  
Dial the other party’s fax number.  
z You can send to up to 31 destinations.  
z Simply enter the numbers one after the other: press  
the desired One-touch Speed Dialing button or  
press [CODED DIAL] followed by the two-digit  
code (with the numeric buttons).  
TEL=  
3456 7890  
z You can enter only one number directly with the  
numeric buttons using regular dialing. Remember  
to press [START/COPY] after entering the number.  
z You can also press [REDIAL/PAUSE] to redial the  
last number dialed with the numeric buttons.  
z You must press each button within 10 seconds of  
the preceding one. The FAXPHONE begins the  
operation approximately 10 seconds after you press  
the last button.  
3
Press [START/COPY].  
z The FAXPHONE reads the document into memory  
and begins sending. Between transmissions,  
MULTI TRANS ON displays on the LCD.  
z To cancel a transmission, press [STOP] during  
dialing or transmission. All transmissions in the  
sequence are canceled.  
TX/RX NO.  
XXXX  
MEMORY INPUT P01  
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RECEIVING  
FAXES  
6
Receiving documents ................................................. 64  
Receiving documents in Manual Mode.............................................. 64  
Receiving documents in Fax Only Mode ............................................ 65  
Receiving documents in Fax/Tel Mode ............................................... 65  
Receiving documents in Ans. Machine Mode .................................. 66  
Receiving documents in memory ........................................................ 67  
Printing documents in memory ............................................................ 68  
Receiving while registering, copying or printing .............................. 68  
6
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Receiving documents  
Receiving documents in Manual Mode _________  
You may want to set your FAXPHONE to Manual Mode if you want to personally  
monitor every call, whether from a fax machine or a person.  
For Manual Mode, you need to have an extension phone connected to your FAXPHONE.  
See p. 13.  
Keep in mind that you cannot use Manual Receiving if a document is in the Automatic  
Document Feeder (ADF) waiting to be sent.  
1
2
3
4
5
Make sure you have connected an extension  
phone to your FAXPHONE. See p. 13.  
Press [RECEIVE MODE] until “Manual Mode”  
appears on the LCD.  
Manual Mode  
Press [START/COPY].  
09/15/97 Manual  
When the FAXPHONE rings, pick up the handset  
of the extension phone.  
If you hear a person's voice, start your conver-  
sation. If the caller wants to send a document  
after talking to you, press [START/COPY] to  
receive the document.  
or  
If you hear a slow beep or silence, another fax  
is trying to send you a document. Press [START/  
COPY].  
Your FAXPHONE begins receiving the document.  
z Hang up the handset after the FAXPHONE displays RECEIVE. If you don’t hang  
up, the FAXPHONE beeps intermittently for a few seconds after you receive the  
document. To turn off the beeping, see OFF HOOK ALARM in the USER SET-  
TINGS, p. 75.  
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Receiving documents  
Receiving documents in Fax Only Mode ________  
When the FAXPHONE is set up for a dedicated line, it automatically receives  
documents whenever a call comes over the fax line.  
The FAXPHONE cannot receive automatically if you are making copies, printing  
reports, or registering information. See p. 68.  
1
2
Press [RECEIVE MODE] until “Fax Only Mode”  
appears on the LCD.  
Fax Only Mode  
Press [START/COPY].  
09/15/97 FaxOnly  
The FAXPHONE assumes all incoming calls are from another fax machine sending a  
document. It receives the documents automatically.  
Receiving documents in Fax/Tel Mode __________  
6
You can set the FAXPHONE to monitor all incoming calls over the fax/telephone line.  
When the FAXPHONE receives an incoming call, it checks to see if the call is from  
another fax machine trying to send a document or from someone wanting to talk to  
you. You need to have an extension phone connected to your FAXPHONE for this  
mode. See p. 13.  
The FAXPHONE cannot receive automatically if you are making copies, printing  
reports, or registering information. See p. 68.  
1
2
3
Make sure you have connected an extension  
phone to your FAXPHONE. See p. 13.  
Press [RECEIVE MODE] until “Fax/Tel Mode”  
appears on the LCD.  
Fax/Tel Mode  
Press [START/COPY].  
09/15/97 Fax/Tel  
When the FAXPHONE receives a call, it checks to see whether the call is from another  
fax machine or from a telephone.  
z If the INCOMING RING function is set to OFF, the FAXPHONE does not ring  
(even if an extension phone is connected) when it receives a call from another fax  
machine that is trying to send a document. This is so that you are not disturbed when  
your FAXPHONE is communicating with another fax machine. The FAXPHONE  
automatically receives the document.  
z In Fax Only Mode or Fax/Tel Mode, if you want the extension phone to ring to make  
sure that someone is sending you a document, you need to set INCOMING RING to  
ON and connect an extension phone.  
z If the call is from a person, the FAXPHONE rings to alert you to pick up the exten-  
sion phone.  
z If you do not pick up the handset of the extension phone within 15 seconds, the  
FAXPHONE stops ringing. It checks again to make sure the call is not from a fax  
machine and then hangs up.  
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z If the paper runs out or if the BJ cartridge runs out of ink, the  
FAXPHONE receives the rest of the document in memory.  
z To stop receiving before the document is complete, press [STOP].  
z If an error message appears on the LCD, make sure the error is cor-  
rected and then press [STOP]. If necessary, see Frequently Asked  
Questions, p. 92.  
z The FAXPHONE beeps once to show that the document was received. If  
an error occurs, the FAXPHONE beeps intermittently for a few seconds.  
If this happens, contact the other party and have them resend the  
document.  
Receiving documents in Ans. Machine Mode ___  
Connecting an answering machine to the FAXPHONE allows you to receive not only  
documents sent from other fax machines, but also messages from people calling when  
you are out of the office. When the FAXPHONE is connected to an answering ma-  
chine, all incoming calls are first directed to the answering machine. If the call is from  
a person, the caller can leave a message. If the call is from a fax machine, your  
FAXPHONE receives the document automatically. See Connecting the phone line, p.  
13 for instructions on how to connect the answering machine to the FAXPHONE.  
1
2
3
4
Make sure you have connected an answering  
machine to your FAXPHONE. See p. 13.  
Press [RECEIVE MODE] until “Ans. Machine  
Mode” appears on the LCD display.  
Ans. Machine Mode  
09/15/97 AnsMode  
Press [START/COPY].  
Set your answering machine to answer.  
z The FAXPHONE allows the answering machine to  
answer, then listens for a fax tone, and switches to  
receive mode automatically if it detects the tone.  
z If the FAXPHONE runs out of paper or ink, it  
receives the document and stores it in memory. To  
print out documents in memory, see pp. 67 and 68.  
5
When not in use, turn the answering machine  
off and switch to Fax/Tel Mode, Manual Mode,  
or Fax Only Mode using [RECEIVE MODE] .  
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Receiving documents  
Receiving documents in memory _______________  
When the FAXPHONE receives documents in memory, you see one of the following  
messages and you must perform one of the following actions:  
Cause: You ran out of ink or the BJ cartridge is not  
set properly.  
CHANGE CARTRIDGE  
Action: Install a new BJ cartridge or install the BJ  
cartridge properly. (See Replacing the  
BJ cartridge, p. 91).  
Cause: There is no BJ cartridge.  
Action: Install a BJ cartridge (See Installing the  
BJ cartridge, p. 10).  
PUT IN CARTRIDGE  
CHECK REC PAPER  
Cause: You ran out of recording paper.  
Action: Load paper into the paper tray, then press  
[STOP] (See Loading the paper, p. 6).  
6
Cause: A paper jam has occurred.  
REC. PAPER JAM  
Action: Clear the jam, then press [STOP]  
(See Recording paper jams, p. 87).  
Cause: The front cover is open.  
Action: Close the front cover.  
CHK. FRONT COVER  
z The FAXPHONE can store up to 15 letter-size pages (based on the CCITT #1 chart).  
z When the memory contains documents, the LCD displays REC’D IN MEMORY  
alternating with the error message.  
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Printing documents in memory_________________  
Except when you run out of paper, the FAXPHONE will automatically print out the  
contents in memory when you remedy the cause of the problem.  
If running out of recording paper caused memory reception, add recording paper and  
press [STOP] to begin printing the stored page(s).  
After printing the page(s) in memory, the FAXPHONE erases the documents from  
memory.  
Receiving while registering, copying or printing ____  
If the FAXPHONE rings while you are entering registration information, making  
¬
a copy or printing a report manually, lift the handset of the extension phone.  
®
z If you hear a slow beep or nothing at all, someone is trying to send a fax; press  
[STOP] to cancel  
,
or . Then, press [START/COPY].  
¬ •  
®
To cancel making a copy to receive a fax, make sure that the document is removed  
from the Automatic Document Feeder (ADF). Then, press [START/COPY].  
z If it is a phone call, you can converse normally.  
If you canceled operations  
after the call.  
,
or , start the procedure again from the beginning  
¬ •  
®
u are performing operations  
,
or  
¬ • ®above, the FAXPHONE will  
not automatically answer an incoming call, even if the FAXPHONE is  
in Ans. Machine Mode or Fax/Tel Mode. Follow the above procedure to  
answer the call.  
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SETTINGS  
AND ACTIVITY  
REPORTS  
7
User menu settings .................................................... 70  
Settings........................................................................ 73  
How to change a setting ....................................................................... 73  
Activity reports ........................................................... 79  
How to print a report .............................................................................. 79  
Activity management report ................................................................. 80  
One-touch Speed Dialing list................................................................ 80  
Coded Speed Dialing list ....................................................................... 81  
User’s data list ........................................................................................ 82  
Activity report (Sending) ....................................................................... 82  
Activity report (Receiving) .................................................................... 83  
Multi-activity report ............................................................................... 83  
Memory clear list ................................................................................... 84  
7
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User menu settings  
The following illustrates the user menu settings. The TEL REGISTRATION, USER  
SETTINGS, REPORT SETTINGS, TX SETTINGS, RX SETTINGS, FAX PRINTER,  
and SYSTEM SETTINGS menus comprise the items shown on the following pages.  
Take a few minutes to familiarize yourself with the user menu settings.  
To select the desired menu, complete the  
procedure as shown in the shaded area.  
Press [FUNCTION]. SELECT MENU is  
displayed for approximately 1 second  
followed by the TEL REGISTRATION  
menu. Use the arrow buttons to scroll  
through the menus.  
Press  
to display the SELECT MENU.  
Press to go to the next menu.  
Press  
Press  
to go to the previous menu.  
when you wish to make a  
change to a setting.  
Press  
to exit from the user menu  
settings.  
Whenever you make a change to a setting, press [START/COPY] and confirm that  
DATA ENTRY OK displays on the LCD. Unless this message displays, the setting has  
not been changed.  
When you return to the previous level, press [FUNCTION].  
Refer to the following section as a comprehensive guide of the user menu settings.  
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User menu settings  
zThe TEL REGISTRATION menu contains the following settings.  
zThe USER SETTINGS menu contains the following settings.  
7
zThe REPORT SETTINGS menu contains the following settings.  
zThe TX SETTINGS menu contains the following settings.  
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zThe RX SETTINGS menu contains the following settings.  
zThe FAX PRINTER menu contains the following settings.  
zThe SYSTEM SETTINGS menu contains the following settings.  
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Settings  
The FAXPHONE has seven sets of settings that control its various modes of operation.  
The settings and how to change them are described below.  
How to change a setting________________________  
There are two basic types of settings, selectable settings and numeric entry settings.  
The following example shows how to make both types of changes.  
Whenever you make a change to a setting, press [START/COPY] and confirm that  
DATA ENTRY OK displays on the LCD. Unless this message displays, the setting has  
not been changed.  
Example:  
Changing INCOMING RING, the number of rings before the FAXPHONE  
answers.  
1
Press [FUNCTION].  
Wait a second for TEL REGISTRATION to appear.  
SELECT MENU  
7
TEL REGISTRATION  
2
3
Use [ ] or [ ] to select RX SETTINGS.  
Press [START/COPY].  
RX SETTINGS  
ECM RX  
4
5
Use [ ] or [ ] to select INCOMING RING.  
Press [START/COPY].  
INCOMING RING  
OFF  
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6
7
Use [ ] or [ ] to select ON.  
Press [START/COPY].  
ON  
DATA ENTRY OK  
RING COUNT  
2
3
8
Use the numeric buttons to enter a new ring  
count, for example 3.  
9
Press [START/COPY].  
DATA ENTRY OK  
10 Press [STOP] to finish registration and return to  
standby mode.  
74  
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Settings  
TEL REGISTRATION  
Factory settings are in bold. For instructions on how to change a setting, refer to How to change a setting, pp. 73 and 74.  
Name  
Description  
Settings  
1-TOUCH DIAL  
See Registering One-touch Speed Dialing numbers and  
names, p. 39.  
CODED DIAL  
See Registering Coded Speed Dialing numbers and names,  
p. 41.  
USER SETTINGS  
Factory settings are in bold. For instructions on how to change a setting, refer to How to change a setting, pp. 73 and 74.  
Name  
Description  
Settings  
SET DATE  
Set the date using the numeric buttons.  
SET TIME  
Set the time (24-hour clock) using the numeric buttons.  
Enter your fax number using the numeric buttons.  
ENTER YOUR TEL  
USER NAME  
This is the name that appears at the top of each fax page  
you send. See Entering a name, p. 34.  
TTI OPTION SET  
TTI POSITION  
This option sets the parameters for the identification header  
that appears on every page you send.  
7
Select the position of the TTI.  
OUTSIDE IMAGE: Position the TTI outside the image area.  
INSIDE IMAGE: Position the TTI inside the image area.  
OUTSIDE IMAGE/  
INSIDE IMAGE  
TTI MARKER  
Select the icon for the fax number.  
FAX: Sets the fax icon.  
FAX/TEL  
TEL: Sets the telephone icon.  
DENSITY CONTROL  
OFFHOOK ALARM  
Set the density of the reproduction. Set to DARKER for light  
originals and LIGHTER for dark originals.  
STANDARD/LIGHTER/  
DARKER  
Enable/disable the off hook alarm. The alarm alerts you that  
the telephone is off hook.  
ON/OFF  
VOLUME CONTROL  
PHONE VOL LEVEL  
Set the audio level of the line monitor, calling signal and alarm.  
Set the volume of the line monitor (sound during off hook  
and dialing conditions)  
VOL MIN/VOL MID/  
VOL MAX  
CALLING VOLUME  
ALARM VOLUME  
KEYPAD VOLUME  
Set the volume of the ring produced when the FAXPHONE  
detects a voice call during FAX/TEL switchover.  
VOL MIN/VOL MID/  
VOL MAX  
Set the volume of the error alarm sound.  
Set the volume of the keypad.  
VOL MIN/VOL MID/  
VOL MAX  
OFF/VOL MIN/  
VOL MID/ VOL MAX  
RX CALL LEVEL  
DIALING TONE  
TEL LINE TYPE  
Set the ring tone.  
LOW/HIGH  
ON/OFF  
Turn the dial tone on/off for dialing.  
Set the dialing method the FAXPHONE uses to match the  
type of phone line you have.  
TOUCH TONE/  
ROTARY PULSE  
75  
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REPORT SETTINGS  
Factory settings are in bold. For instructions on how to change a setting, refer to How to change a setting, pp. 73 and 74.  
Name  
Description  
Settings  
TX REPORT  
Enable/disable automatic printing of the transmission report.  
PRINT ERROR ONLY prints only when a transmission error  
occurs.  
OUTPUT YES/  
OUTPUT NO/  
PRINT ERROR ONLY  
OUTPUT YES sets the FAXPHONE to print an activity report  
every time you send a document.  
OUTPUT NO turns off the activity report feature.  
TX CONFIRM REP.  
When you set TX REPORT to OUTPUT YES or PRINT ERROR  
ONLY, you can add to the TX report half of the first page of the  
document that was being sent. This can help remind you which  
document was being sent. Valid only for memory transmis-  
sions.  
OUTPUT YES/  
OUTPUT NO  
RX REPORT  
Enable/disable automatic printing of the reception report.  
PRINT ERROR ONLY prints only when an error occurs during  
receiving.  
OUTPUT YES/  
OUTPUT NO/  
PRINT ERROR ONLY  
OUTPUT YES sets the FAXPHONE to print an activity report  
every time you receive a document.  
OUTPUT NO turns off the activity report feature.  
ACTIVITY REPORT  
Unless you change the setting, your FAXPHONE is set to print  
an activity management report for every 20 transactions  
(sending or receiving).  
AUTO PRINT  
Enable/disable automatic printing of the activity report.  
OUTPUT YES/  
OUTPUT NO  
TX/RX SEPARATE  
Divide the activity management report into sending and  
receiving transactions.  
ON/OFF  
TX SETTINGS  
Factory settings are in bold. For instructions on how to change a setting, refer to How to change a setting, pp. 73 and 74.  
Name  
Description  
Settings  
ON/OFF  
ECM TX  
Enable/disable error correction during transmission.  
MID PAUSE SET  
Set the length of the pause you insert into a dialing  
sequence.  
2 seconds (1 to 15)  
AUTO REDIAL  
Set the number of times the FAXPHONE will redial a number  
if it fails to get a response on the first attempt, and the  
interval between redial attempts.  
ON/OFF  
REDIAL TIMES  
Set the number of retries.  
2 times (1 to 10)  
REDIAL INTERVAL  
Set the period of time between redialings.  
2 minutes (1 to 60)  
76  
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Settings  
RX SETTINGS  
Factory settings are in bold. For instructions on how to change a setting, refer to How to change a setting, pp. 73 and 74.  
Name  
Description  
Settings  
ON/OFF  
ECM RX  
Enable/disable error correction during reception.  
FAX/TEL SWITCH  
Enable/disable FAX/TEL switchover. When ON, this feature  
answers calls, and if no fax tone is detected, the FAXPHONE  
rings to alert you of an incoming call.  
RING START TIME  
F/T RING TIME  
Set the duration that the FAXPHONE listens for a fax tone  
before starting to ring.  
8 seconds (0 to 30)  
Set the length of time the FAXPHONE will ring to alert you of  
an incoming call.  
15 seconds (10 to 45)  
F/T SW ACTION  
INCOMING RING  
Select the action taken after the F/T RING TIME expires.  
DISCONNECT/RECEIVE  
ON/OFF  
When the FAXPHONE is set to Fax Only Mode or Fax/Tel  
Mode and an extension phone is connected, set the  
FAXPHONE to ring when it receives a call.  
RING COUNT  
Set the number of incoming rings before the FAXPHONE  
answers.  
2 times (1 to 99)  
ON/OFF  
MAN/AUTO SWITCH  
Determine if the FAXPHONE switches to document receive  
mode after the FAXPHONE rings for a specified time when  
the FAXPHONE is in the manual receive mode.  
7
RING TIME  
Set the amount of time the FAXPHONE will ring before  
switching to document receive mode.  
10 seconds (1 to 99)  
MEMORY RX  
DRPD  
Turn on/off memory receiving of a document.  
ON/OFF  
ON/OFF  
Enable/disable the Distinctive Ring Pattern Detection (DRPD)  
feature and assign a setting mode to each ring pattern.  
See p. 22.  
NORMAL RING  
DOUBLE RING  
SHORT-SHORT-LONG  
SHORT-LONG-SHORT  
OTHER RING TYPE  
TEL-FAX-FAX/TEL SWITCH  
TEL-FAX-FAX/TEL SWITCH  
TEL-FAX-FAX/TEL SWITCH  
TEL-FAX-FAX/TEL SWITCH  
TEL-FAX-FAX/TEL SWITCH  
77  
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FAX PRINTER  
Factory settings are in bold. For instructions on how to change a setting, refer to How to change a setting, pp. 73 and 74.  
Name  
Description  
Settings  
LTR/A4/LEGAL  
PAPER SIZE  
Select the size of the loaded fax paper.  
RX REDUCTION  
Select the amount of reduction for received faxes.  
ON/OFF  
REDUCTION RATE  
Set the reduction factor in percent.  
STANDARD/A4->LTR/  
LGL->LTR  
SEL. REDUCE DIR  
PRT DIRECTION  
Select reduction in width only or both width and height.  
Select between unidirectional and bi-directional printing.  
VERTICAL ONLY/HORIZ  
& VERTICAL  
BI-DIRECTION PRT/  
PRT ONE DIRECT.  
SYSTEM SETTINGS  
Factory settings are in bold. For instructions on how to change a setting, refer to How to change a setting, pp. 73 and 74.  
Name  
Description  
Settings  
ON/OFF  
AUTO TEST PRINT  
Enable/disable auto test printing whenever the BJ cartridge  
is replaced.  
DATE FORMAT  
Set the date format.  
MM/DD/YY  
DD/MM ’YY  
‘YY MM/DD  
DISPLAY LANGUAGE  
TX START SPEED  
Set the language of the LCD messages.  
ENGLISH/FRENCH/  
SPANISH  
Set the speed at which the FAXPHONE starts transmitting.  
Set this to a lower speed if you have difficulties connecting  
over long distance or noisy lines.  
14400bps/9600bps/  
7200bps/4800bps  
RX START SPEED  
Set the speed at which the FAXPHONE starts receiving. Set  
this to a lower speed if you have difficulties connecting over  
long distance or noisy lines.  
9600bps/7200bps/  
4800bps  
78  
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Activity reports  
Your FAXPHONE keeps track of most of its sending and receiving operations. These  
operations can be printed out in the form of activity reports that can help you confirm  
the dates and times of facsimile transmissions and whether or not each transaction was  
successful.  
How to print a report ___________________________  
Depending on the type of report, you can have the FAXPHONE print the report  
automatically, or you can print it directly. See REPORT SETTINGS (p. 76) on how  
and when reports are printed automatically. The FAXPHONE prints the Send report,  
Receive report, and Multi activity report automatically only.  
You’ll find a sample of each report below.  
1
2
3
Press [FUNCTION].  
Press [REPORT].  
7
Use [ ] or [ ] to display the type of report you  
want to print.  
t
ACTIVITY REPORT  
1-TOUCH SPD LIST  
CODED SPD LIST  
USER'S DATA LIST  
Press [START/COPY].  
79  
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Activity management report____________________  
Summarizes the information for the sending and receiving activities of your  
FAXPHONE after 20 transactions. For automatic printing see ACTIVITY REPORT in  
REPORT SETTINGS, p. 76.  
Error Code: See Error  
Codes messages and  
solutions, p. 98.  
[STOP] was pressed during  
transaction.  
Transaction  
number  
The number of the page with an  
error.  
If marked with an asterisk,  
has already been printed out.  
z The FAXPHONE prints sending and receiving transactions together in the same re-  
port. You can also set the FAXPHONE to print sending and receiving transactions  
separately. See TX/RX SEPARATE, p. 76.  
One-touch Speed Dialing list ___________________  
Lists the information for each of the registered One-touch Speed Dialing numbers.  
80  
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Activity reports  
Coded Speed Dialing list________________________  
Lists information for each of the registered Coded Speed Dialing numbers.  
7
81  
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User’s data list __________________________________  
Lists the name and number you registered during setup and a list of all current settings.  
Activity report (Sending)  
_______________________  
Normally the FAXPHONE does not print an activity report for sending, but you can  
set the FAXPHONE to print an activity report every time you send a document. See  
TX REPORT in REPORT SETTINGS, p. 76.  
z You can set the FAXPHONE to print an activity report only when an error occurs  
during sending. See TX REPORT in REPORT SETTINGS, p. 76.  
z You can set the FAXPHONE to print the first page of the documents. Valid only for  
memory transmissions. See TX CONFIRM REP. in REPORT SETTINGS, p. 76.  
82  
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Activity reports  
Activity report (Receiving)  
______________________  
Normally the FAXPHONE does not print an activity report for receiving, but you can  
set the FAXPHONE to print an activity report every time you receive a document. See  
RX REPORT in REPORT SETTINGS, p. 76.  
7
z You can set the FAXPHONE to print an activity report only when an error occurs  
during receiving. See RX REPORT in REPORT SETTINGS, p. 76.  
Multi-activity report ____________________________  
Lists the result of a Sequential broadcast.  
z If you set the FAXPHONE to print activity reports (TX REPORT or RX REPORT)  
and then use Sequential broadcasting, a Multi-activity report will be printed instead  
of the activity report (Sending). See TX REPORT in REPORT SETTINGS, p. 76.  
83  
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Memory clear list _______________________________  
The memory clear list summarizes the documents in memory.  
z If you experience a power failure, the documents in the FAXPHONE memory will  
be lost.  
After you turn on the FAXPHONE as soon as power is restored, the FAXPHONE  
will automatically print out a list of documents that were stored in the memory at the  
time of the power failure.  
84  
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SOLUTIONS  
TO COMMON  
PROBLEMS  
8
Paper Jams .................................................................. 86  
Automatic Document Feeder (ADF) jams ........................................... 86  
Recording paper jams ........................................................................... 87  
Periodic care ................................................................ 88  
Cleaning the FAXPHONE exterior ........................................................ 88  
Cleaning the glass scanning window ................................................. 88  
Cleaning the printer area ...................................................................... 89  
Cleaning the BJ cartridge print head.................................................. 90  
Replacing the BJ cartridge................................................................... 91  
Frequently Asked Questions ..................................... 92  
TRANSMITTING ..................................................................................... 92  
RECEIVING ............................................................................................... 93  
TELEPHONE ............................................................................................. 94  
COPYING .................................................................................................. 95  
PAPER LOADING PROBLEMS .............................................................. 95  
GENERAL ................................................................................................. 95  
Print quality problems................................................ 97  
Error codes, messages and solutions....................... 98  
In case of a power failure......................................... 101  
During a power failure......................................................................... 101  
8
Specifications ....................................................102  
Appendix............................................................104  
Document sizes .................................................................................... 104  
What happens when Fax/Tel Mode is selected .............................. 105  
Glossary .............................................................106  
Index................................................................... 110  
85  
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Paper jams  
Automatic Document Feeder (ADF) jams _______  
n To remove a jammed document  
Hold down the FAXPHONE with your left  
hand, and gently pull the operation panel  
with your right hand.  
While holding the operation panel open,  
pull the sheet out from the top or bottom.  
1
2
z Do not push the LCD display.  
Gently push the operation panel shut  
until it clicks.  
3
86  
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Paper jams  
Recording paper jams___________________________  
n To remove jammed paper  
Remove the paper tray cover.  
Remove the recording paper.  
1
2
4
6
Open the front cover.  
Pull the sheet out slowly from the top or  
bottom.  
3
8
Load the paper (see Loading the paper,  
p. 6), then replace the paper tray cover,  
and press [STOP].  
Close the front cover.  
5
87  
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Periodic care  
Cleaning the FAXPHONE exterior_______________  
To keep the exterior of the FAXPHONE clean, gently wipe the FAXPHONE with a  
soft cloth lightly moistened with water.  
Never use thinner, benzene, alcohol or any other organic solvent, as it may damage the  
surface of the FAXPHONE.  
Cleaning the glass scanning window ___________  
The glass scanning window can accumulate dirt with continued use, resulting in spots  
on faxes and copies.  
n To clean the glass scanning window  
Disconnect the power cord.  
Open the front cover.  
1
2
Press down on the scanning window  
assembly and clean the glass window  
with a dry cotton swab.  
Close the front cover.  
3
4
88  
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Periodic care  
Cleaning the printer area _______________________  
Clean the printer area regularly to prevent accumulation of paper dust and ink spots.  
n To clean the printer area  
Disconnect the power cord.  
Open the front cover.  
1
2
Clean the printer area with a soft, dry  
cloth.  
Close the front cover.  
3
4
8
Plate
Rol
z Remove any ink mist or paper debris from the  
interior of the printer using a soft cloth. Clean  
especially well around the platen area. If the  
rollers become dirty, you can clean them using a  
small, soft brush.  
z Never use a solvent, such as thinner or benzene,  
to clean the printer area.  
z Do not remove the BJ cartridge or attempt to  
wipe the cartridge print head.  
89  
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Cleaning the BJ cartridge print head ___________  
To maintain the best possible print quality, the BJ cartridge print head needs to be  
cleaned from time to time. If you notice some degradation in the print quality, try  
cleaning the print head.  
Cleaning the print head consumes a small amount of ink. Cleaning too often signifi-  
cantly reduces the amount ink in the cartridge.  
1
Press [FUNCTION].  
Wait a second for TEL REGISTRATION to appear.  
SELECT MENU  
TEL REGISTRATION  
2
Press [CLEANING].  
HEAD CLEANING  
90  
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Periodic care  
Replacing the BJ cartridge______________________  
Replace the BJ cartridge when you see the message CHANGE CARTRIDGE  
displayed.  
Open the front cover of the FAXPHONE.  
Raise the green cartridge release lever.  
1
2
Remove the cartridge.  
Insert a new cartridge.  
See Installing the BJ cartridge, steps 3  
to 8, p. 10.  
3
4
8
Dispose of the BJ cartridge properly.  
You may want to place it in a plastic bag to keep  
from spilling any residual ink.  
91  
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Frequently Asked Questions  
Refer to this section if you experience trouble operating your FAXPHONE.  
TRANSMITTING  
o Cannot send a document?  
Is the FAXPHONE set for the type of telephone line in use (pulse/tone)?  
If you have a pulse line, be sure the FAXPHONE is set for pulse dialing.  
If you are not sure about what type of line you have, contact your local  
telephone company. See p. 14.  
Has the document been fed correctly into the FAXPHONE?  
Remove the document, stack it and feed it into the FAXPHONE  
correctly. See p. 45.  
Is the One-touch or Coded Speed Dialing number you used registered for  
the feature you want to use?  
Check the content of the One-touch or Coded Speed Dialing button and  
be sure it was registered correctly. See pp. 39 and 41.  
Is the other partys fax out of paper?  
Call the other party and be sure paper is installed in the other party’s fax  
unit.  
Are there any other documents being sent from memory?  
Allow time for the current document to finish sending.  
Can you hear a dial tone when you press [HOOK] or when you lift the  
handset of the extension phone?  
If you cannot hear a dial tone, make sure the telephone line is connected  
properly. See p. 13  
Print an activity report and check for an error code. See pp. 79 and 98.  
o Are the images you send or copy spotted or dirty?  
Is the document scanning glass clean?  
If the scanning glass is dirty, clean it. See p. 88.  
Is the other partys fax working properly?  
To confirm correct operation of your own FAXPHONE, make a copy. If  
the copy is clear, the other party’s fax may have a problem.  
Is the document fed correctly into the Automatic Document Feeder (ADF)?  
Remove the document and feed it correctly into the feeder. See p. 45.  
o Cannot send using Error Correction Mode (ECM)?  
Does the other partys fax support ECM?  
Some fax units do not support ECM transaction. If the other party’s fax  
does not support ECM transaction, then the document is sent in the  
normal mode without error checking.  
Is your FAXPHONE set for ECM sending?  
ECM sending for your FAXPHONE can be turned off and on. Check the  
current setting. See p. 76.  
92  
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Frequently Asked Questions  
RECEIVING  
o Cannot receive a document automatically?  
Is the FAXPHONE set to receive automatically?  
For the FAXPHONE to receive automatically, the LCD must display  
“Fax/Tel”, “Fax Only” or “AnsMode”. Press [RECEIVE MODE] to  
display “Fax/Tel Mode”“Fax Only Mode”or “Ans. Machine Mode” on  
the operation panel. See pp. 65 and 66.  
Make sure you have printed out any document received in memory. See p. 68.  
Check the LCD for an error message. See p. 98.  
Print an activity report and look for an error code. See pp. 79 and 98.  
o The FAXPHONE won’t switch automatically between telephone and fax  
transmissions.  
Is “Fax/Tel” displayed on the LCD?  
For the FAXPHONE to switch automatically between telephone and fax  
reception, “Fax/Tel” must be displayed on the LCD. Press [RECEIVE  
MODE] on the operation panel to select “Fax/Tel Mode”. See p. 65.  
Make sure you have printed out any documents in memory. See p. 68.  
Check the LCD for an error message. See p. 98.  
Some fax units cannot send the CNG signal that tells your FAXPHONE  
the incoming signal is from a fax. In such cases, you will have to receive  
the document manually.  
8
o Cannot receive a document manually?  
Is an extension phone connected to your FAXPHONE?  
You cannot receive manually unless an extension phone is connected.  
Is a document fed into the FAXPHONE?  
Remove the document. You cannot receive when there is a document fed  
into your FAXPHONE.  
Did you press [START/COPY] after hanging up the handset?  
Always press [START/COPY] before hanging up the handset. Don’t  
press [START/COPY] after you hang up the handset.  
o Print quality poor?  
Are you using the correct type of paper?  
Be sure you are using stock paper that meets the paper requirements for  
this FAXPHONE. See p. 6.  
Is the fax units BJ cartridge out of ink?  
Change the BJ cartridge. See p. 91.  
Make a copy on your FAXPHONE. If the image is OK, then your  
FAXPHONE is operating properly.  
Contact the other party and have them check their machine.  
93  
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o Cannot receive using Error Correction Mode (ECM)?  
Does the other partys fax support ECM?  
Some fax units do not support ECM transmission. If the other party’s fax  
does not support ECM, the document is sent in the normal mode without  
error checking.  
Is your FAXPHONE set for ECM receiving?  
ECM receiving can be turned off and on. Check the current setting.  
See p. 77.  
o Nothing prints?  
Did you remove the orange tape from the BJ cartridge before you  
installed it in the FAXPHONE?  
Be sure to remove the orange tape from the BJ cartridge before you  
install it in the FAXPHONE. See p. 10.  
Make sure the BJ cartridge is installed correctly. See pp. 10 and 11.  
Clean the print head several times. See p. 90.  
Try another BJ cartridge.  
o Are the images you print blotched or uneven?  
Are you using ECM sending/receiving?  
ECM sending/receiving should eliminate such problems. However, if the  
telephone lines are in poor condition, you may have to try again.  
How is the quality of the other partys fax?  
Remember, the sending fax usually determines document quality. Be sure  
the other party’s back of top cover and scanning glass are clean.  
TELEPHONE  
o Cannot dial?  
Is the telephone line connected to the FAXPHONE?  
Be sure the telephone line is correctly connected to the FAXPHONE.  
See p. 13.  
Is the FAXPHONE set for the type of telephone line in use (pulse/tone)?  
If you have a pulse line, be sure the FAXPHONE is set for pulse dialing.  
If you are not sure what type of line you have, contact your local  
telephone company. See p. 14.  
o Does the phone disconnect while you are talking on the line?  
Is “AnsMode” displayed on the LCD?  
If “AnsMode“ is displayed on the LCD, press [RECEIVE MODE] to  
select a different mode. The “Ans. Machine Mode” should only be on  
when an answering machine is connected, turned on, and ready to take  
messages from telephone callers.  
94  
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Frequently Asked Questions  
COPYING  
o Cannot make a copy?  
Was the [HOOK] button pressed?  
You cannot make copies if [HOOK] was pressed. Press [HOOK] to  
release it.  
Make sure a document is set in the Automatic Document Feeder (ADF)  
and the LCD displays DOCUMENT READY.  
Print an activity report to ensure the FAXPHONE is working properly.  
PAPER LOADING PROBLEMS  
o Multiple sheets feed into the FAXPHONE.  
• Make sure the paper is not sticking together. Fan the paper before load-  
ing it into the paper tray. Always fan a stack of paper along the edge that  
will feed into the FAXPHONE first.  
• Make sure the paper tray does not contain too much paper. Remove a few  
sheets of paper from the paper tray.  
• If different paper types are loaded in the paper tray, load just one paper  
type. See Loading the paper, p. 6.  
o Paper is loaded skewed (Printing is skewed).  
• Make sure the paper is loaded properly in the paper tray: the right side of  
the paper is aligned against the right side of the paper tray and the paper  
guide rests against the left side of the paper stack, see Loading the paper,  
p. 6.  
8
GENERAL  
o Sending and receiving documents too slow?  
• When sending, is the document mode set to FINE or PHOTO?  
Before sending documents, press [RESOLUTION MODE] until  
STANDARD appears on the display. Sending will be faster, but the  
image will not be as clear, and photos will be reproduced in black and  
white only.  
• Is your FAXPHONE set for ECM sending or receiving?  
Because the fax is constantly checking for errors during transmission,  
ECM sending and receiving require more time. If the transmission speed  
appears to be extremely slow, you may be able to speed it up by turning  
ECM off. See pp. 76 and 77.  
95  
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o Cannot get faxes from information services?  
Is your FAXPHONE connected to a rotary dial telephone line?  
Press [TONE] to receive faxes from information services that require  
touch-tone telephone lines for transmission.  
o Nothing shows on the display?  
Is the power plug firmly plugged in?  
Check the plug and be sure it is firmly plugged into the socket.  
Cannot solve the problem?  
Disconnect the power. Wait five seconds and reconnect the power again.  
Check the other party’s fax and be sure that it is compatible with your  
FAXPHONE. There are some compatibility problems between certain  
types of faxes.  
Still cannot solve the problem?  
Call for service.  
SHARING A TELEPHONE LINE  
o FAXPHONE continues to ring.  
• If you have only one telephone line, you can set the FAXPHONE to  
receive both faxes and voice calls. This is called Fax/Tel Mode (see page  
17). When you receive a voice call, you must pick up the telephone  
attached to the FAXPHONE. If you pick up another phone attached to the  
same line but NOT attached to the unit, the FAXPHONE continues to  
ring.  
• If you have only one telephone line, the most efficient way to set up your  
system is to attach a cordless phone to the FAXPHONE. When the  
telephone rings, you can pick up the cordless phone anywhere; you don't  
need to be near the FAXPHONE.  
• Another alternative is to use a Distinctive Ring Pattern (DRP) service  
that may be available from your telephone company. See page 21 for  
information on DRP service.  
96  
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Print quality problems  
If the printout is unsatisfactory, consider the following suggestions:  
z Most paper has a right side and a wrong side. If the print quality is poor, try  
turning the paper over and printing on the other side.  
z If characters and images are blurred, check that you are using the correct  
kind of paper, see p. 6.  
z If ink gets on the printer’s platen, the reverse side of the printed page will  
have smudges. In this case, clean the platen area with a soft dry cloth.  
See p. 89.  
z If white streaks or missing dots appear on printed pages, perform the print  
head cleaning operation. See p. 90.  
z If the quality is not crisp and clear after cleaning the print head, repeat the  
head cleaning procedure again. If output is still not satisfactory after clean-  
ing the print head five consecutive times, replace the BJ cartridge. See p. 91.  
z If the following print quality problems occur in the entire printing area,  
check for the most probable cause and remedy as listed below.  
Print Results Most Probable Cause Remedy  
Smudged  
Blurred  
Faded  
Paper type  
Try a different type. See p. 6.  
8
Paper type  
Try a different type. See p. 6.  
Print head is clogged  
or out of ink.  
Perform head cleaning  
or replace the BJ cartridge.  
See pp. 90 and 91.  
White Streaks Print head is clogged. Perform head cleaning or  
reinstall the BJ cartridge.  
See pp. 10 and 90.  
Dots Missing Print head is clogged. Perform head cleaning.  
See p. 90.  
Irregular Dots Print head is clogged. Perform head cleaning.  
See p. 90.  
97  
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Error codes, messages and solutions  
The following table summarizes the error codes that appear on Activity reports  
(see p. 79), the displayed messages and what to do for each error.  
Message  
Error Code Cause  
Action  
BUSY/NO SIGNAL  
#005/018  
The telephone  
Try sending the document  
number you dialed is at a later time.  
busy.  
The other party’s fax Contact the other party  
is not working.  
and have them check  
their fax.  
The other party is not Contact the other party  
using a G3 machine. and have them send or  
receive the document  
using a G3 machine.  
The touch tone/rotary Set your FAXPHONE to  
pulse setting on your the setting that matches  
FAXPHONE is incor- your telephone line.  
rect.  
(See p. 14)  
The receiving fax did Contact the other party  
not answer within 35 and have them check their  
seconds.  
fax. You can try to send  
the document manually.  
For an overseas call, add  
pauses to the registered  
number. (See p. 33)  
CHANGE CARTRIDGE  
CHECK REC PAPER  
The BJ cartridge is  
empty or the ink has (See p. 91)  
dried out.  
Replace the BJ cartridge.  
#009  
No paper in the  
Add paper or clear the  
FAXPHONE or there jam, then press [STOP].  
is a paper jam.  
(See pp. 6 and 86)  
CHK. FRONT COVER  
CHECK DOCUMENT  
The front cover is  
open.  
Close the front cover.  
#001  
Document is  
jammed.  
Remove the document  
you are trying to send or  
copy and start again.  
(See p. 86)  
98  
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Error codes, messages and solutions  
Action  
Message  
Error Code Cause  
CHECK PRINTER  
An error occurred in Press [STOP]. Try your  
the printer. operation again.  
DOC. TOO LONG  
#003  
It took more than 32 Divide the document and  
minutes to send or  
copy a document.  
send or copy each part  
separately.  
It took more than 32 Contact the other party.  
minutes to receive a Have them divide the  
document.  
document and send each  
part separately.  
The document is  
longer than 39.4 in.  
(1 m).  
Use a copy machine to  
make a reduced copy of  
the document and send  
the copy.  
HANG UP PHONE  
MEMORY FULL  
The handset is off  
hook.  
Place the handset prop-  
erly into its cradle.  
#037  
The memory of the  
FAXPHONE is full  
because it has  
received too many  
documents.  
Print out any documents  
that are stored in  
memory. Then start the  
operation again.  
(See p. 68)  
8
The memory is full  
Divide the documents and  
because you tried to send each part separately.  
send too many pages  
at once.  
MULTI TRANS. ON  
Sequential broad-  
casting is in  
progress, with a  
If you want the FAXPHONE  
to continue, do nothing. If  
you want to stop sending,  
pause between calls. wait until the FAXPHONE  
starts to dial the number,  
then press [STOP].  
NO RX PAPER  
NO TEL #  
#012  
#022  
The other party’s fax Contact the other party  
is out of paper.  
and have them install  
paper in their fax.  
The One-touch  
Dialing or Coded  
Speed Dialing  
Register the number.  
(See pp. 39 and 41)  
number has not been  
registered.  
OUT OF RANGE  
_
The number you  
entered is out of  
range.  
Enter numbers that are  
allowed only.  
99  
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Message  
Error Code Cause  
Action  
PUT IN CARTRIDGE  
The BJ cartridge is  
not installed.  
Install the BJ cartridge  
(See p. 10).  
REC'D IN MEMORY  
The paper or ink ran Add paper to the paper  
out, or a paper jam  
occurred, so the  
tray, change the BJ  
cartridge, or clear the  
FAXPHONE received paper jam. Print out the  
the document in  
memory.  
document from memory.  
(See p. 68)  
REC.PAPER JAM  
REDIALING  
#009  
There is a paper jam. Clear the jam, then press  
[STOP]. (See p. 87)  
The FAXPHONE is  
Wait for the FAXPHONE to  
waiting to redial the try redialing. If that doesn't  
other party's number work, wait until the  
because the line was FAXPHONE starts to dial  
busy or the other  
the number, then press  
party did not answer [STOP] to cancel redialing.  
when you tried to  
send the document.  
Try to send the document  
again at a later time.  
START AGAIN  
STOP KEY PRESSED  
TALK  
An error has oc-  
curred.  
Start the procedure again  
from the beginning.  
[STOP] is pressed.  
Start the procedure again  
from the beginning.  
Fax/Tel Mode is set  
for the FAXPHONE to  
ring.  
Answer the call.  
TIMER  
Delayed Sending is  
set and will send at  
the preset time.  
100  
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In case of a power failure  
The user data settings and registered data for One-touch Speed Dialing and Coded  
Speed Dialing are saved during a power failure using a built-in battery. However, docu-  
ments stored in the FAXPHONE memory will be deleted. If a power failure occurs or  
the power is turned off, the FAXPHONE will automatically print a Memory Clear List  
as soon as the power is turned on or the power is restored. This list informs you of the  
deleted memory files.  
During a power failure__________________________  
The following restrictions apply to the function of the FAXPHONE during a power  
failure or while the power is turned off:  
z A call can be received with the FAXPHONE during a power failure. However, a call  
cannot be made since the numeric buttons, One-touch Speed Dialing and Coded  
Speed Dialing features are not operational.  
z A document can neither be sent nor received during a power failure.  
8
101  
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Specifications  
Scanning sheet size: Maximum width:  
8.5" (216 mm)  
8.3" (210 mm)  
39.4" (1 m)  
Minimum width:  
Maximum length:  
Minimum length:  
5.8" (148 mm)  
Maximum thickness: 0.005" (0.13 mm)  
Minimum thickness: 0.003" (0.08 mm)  
Effective image size: Width (Letter, Legal): 8.4" (214 mm)  
(when scanning )  
Printing paper size: Letter: 8.5" ´ 11" (216 ´ 279 mm)  
Legal: 8.5" ´ 14" (216 ´ 356 mm)  
A4:  
8.3" ´ 11.7" (210 ´ 297 mm)  
Transmission time: G3 ECM MMR:  
Approx. 7 seconds*  
G3 MR Standard mode: Approx. 18 seconds*  
G3 MH Standard mode: Approx. 19 seconds*  
Scanning line density: Horizontal:  
203 dots/inch (8.00 dots/mm)  
98 lines/inch (3.85 lines/mm)  
196 lines/inch (7.7 lines/mm)  
Vertical Standard:  
Fine:  
Scanning method: Solid state electronic scanning by contact image sensor  
Recording method: Bubble Jet printing  
Paper tray capacity: Maximum: 100 sheets (20 lb or 75 g/m2)  
Maximum thickness of stacked paper: 0.39" (10 mm)  
Paper type: Plain cut sheet paper (Letter/Legal)  
Paper weight: 17 to 24 lb (64 to 90 g/m2)  
Paper thickness: 0.003" to 0.005" (0.08 to 0.12 mm)  
Image memory: Up to 21 letter-size pages* when sending (standard resolution)  
Up to 15 letter-size pages* when receiving (standard resolution)  
Applicable lines: Subscriber’s telephone circuit (PSTN)  
Auto dial functions: One-touch Speed Dialing (Registration for 10 numbers)  
Coded Speed Dialing (Registration for 20 numbers)  
* Based on the CCITT #1 chart, Standard mode.  
102  
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Specifications  
Ink cartridge: Type:  
Canon BX-3 (single cartridge ink supply)  
Ink color: Black  
Print head: 64 bubble jet nozzles  
Ink amount: Approx. 29 ml  
Power source: 120 V/60 Hz  
Power consumption: Standby:  
Approx. 8 W  
68°F (20°C) room temp.  
Operation: Approx. 13 W, maximum 30 W  
(based on all black copy)  
Operating environment: Temperature: 50°F to 90.5°F (10°C to 32.5°C)  
Humidity: 20% to 80 % RH  
Dimensions: 14.5" (W) ´ 11.7" (D) ´ 13.3" (H)  
369 mm (W) ´ 297 mm (D) ´ 337 mm (H)  
(including trays)  
Weight: Approx. 12.1 lbs (5.5 kg)  
Specifications subject to change without notice.  
103  
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Appendix  
Document sizes  
The following illustrations show the maximum and minimum document sizes that can  
be fed into the FAXPHONE.  
The actual scanned image size for the FAXPHONE is shown below.  
The 0.04" (1.0 mm) margin on either side of the sheet and the 0.08" (2.0 mm) margin  
on the top and bottom are not picked up by the scanner.  
Document thickness  
um 0.005" (0.13 mm)  
Minimum 0.003" (0.08 mm)  
104  
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Appendix  
What happens when Fax/Tel Mode is selected  
To select Fax/Tel Mode  
Press [RECEIVE MODE] until “Fax/Tel Mode” appears on the LCD.  
1
To change the Fax/Tel Mode settings:  
Press [FUNCTION].  
1
Press [ ] until RX SETTINGS is displayed in the LCD. Press [START/COPY].  
2
3
4
Press [ ] until FAX/TEL SWITCH is displayed in the LCD. Press [START/COPY].  
LCD displays RING START TIME. Press [START/COPY]. Choose between 0-30 SECONDS (enter your  
selection using the numeric buttons) and press [START/COPY] again.  
LCD displays F/T RING TIME. Press [START/COPY]. Choose between 10-45 SECONDS (enter your  
selection using the numeric buttons) and press [START/COPY] again.  
5
LCD displays F/T SW ACTION. Press [START/COPY]. Press [ ] or [ ] to choose between RECEIVE  
and DISCONNECT. Press [START/COPY].  
6
Press [STOP] to finish registration and return to the standby mode.  
7
105  
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Glossary  
A
AC  
C
CCITT #1 Chart  
Alternating current. The type of electrical current  
available from a wall outlet.  
A test chart, defined by CCITT, used to measure the  
transmission speed as well as the transmitting and  
receiving memory capacity of a fax machine.  
Activity report  
Journal of transactions, both sent and received.  
CCITT/ITU-TS  
Formerly known as CCITT, Consultative Commit-  
tee for International Telegraph and Telephone.  
CCITT has been replaced by the International Tele-  
communications Union-Telecommunications Sector  
(ITU-TS), a committee created to set international  
standards for telecommunications.  
ADF  
Automatic Document Feeder. The document tray on  
the FAXPHONE holds 20 sheets of paper.  
Ans. Machine Mode  
If you connect an answering machine to your  
FAXPHONE, this option allows you to receive docu-  
ments sent from other fax machines, as well as mes-  
sages from people calling when you are out.  
CNG  
Calling Tone. This is a signal sent by fax machines  
to identify the call as an incoming document. When  
the receiving fax detects this signal, it automatically  
starts to receive the fax transmission. The majority  
of fax machines in use today can send and detect  
CNG signals.  
Automatic dialing  
Dialing fax or telephone numbers by pressing one  
or three buttons. To use automatic dialing, you must  
register the numbers in the FAXPHONE’s memory.  
See also One-touch Speed Dialing and Coded Speed  
Dialing.  
Coded Speed Dialing  
An automatic dialing method that allows you to dial  
a fax or telephone number by pressing three buttons-  
[CODED DIAL] and a two-digit code using the nu-  
meric buttons. You can register up to 20 Coded Speed  
Dialing numbers in the FAXPHONE.  
B
Bi-directional printing  
The ability of the FAXPHONE to print both left to  
right and right to left. This printing method provides  
a fast speed. See also Unidirectional printing.  
Cursor  
The underline symbol you see on the LCD when you  
register numbers and names in the FAXPHONE.  
Press the arrow buttons to move the cursor.  
bps  
Bits per second. Refers to the speed with which a  
fax machine sends and receives data.  
D
Broadcasting  
Transmitting documents to more than one location  
Delayed Sending  
The ability to send a document at a preset time in  
the future. You do not have to be in your office to  
use Delayed Sending to one or more destinations.  
(You can set up only one delayed transmission at a  
time on the FAXPHONE.)  
(through the FAXPHONE’s memory).  
Bubble Jet printing  
An ink-jet type printing method that heats the ink to  
the boiling point to form a bubble. When the bubble  
expands, there is no room left in the nozzle for the  
ink and the ink is projected onto the paper.  
Density control  
A setting that darkens or lightens the scanning of  
documents.  
Dialing methods  
Ways of pressing one or more buttons to access a  
number to connect to an outside party or fax ma-  
chine. Dialing methods include One-touch, Coded  
Speed Dialing, and Manual (Regular).  
106  
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Glossary  
Direct Sending  
Fax/Tel Mode  
Transmitting a fax document one page at a time with-  
out having the document scanned into memory.  
This option allows you to set the FAXPHONE to  
automatically detect whether a call is from a fax or  
telephone. If the call is from another fax, the trans-  
mission is automatically received. If the call is from  
a telephone, the FAXPHONE rings to let you know,  
so you can pick up the handset. With this feature,  
one telephone line can be shared by both the tele-  
phone and the fax.  
Document  
The sheet of paper containing the data that you send  
to or receive from a fax.  
dpi  
Dots per inch. A unit of measurement for indicating  
a printer’s resolution.  
FINE  
The setting for documents with very small charac-  
DRPD  
ters and lines.  
Distinctive Ring Pattern Detection. Allows you to  
assign up to five different ring patterns to distinguish  
voice and fax calls using your telephone company’s  
special services.  
G
G3, Group 3 fax machine  
Defined by CCITT. Uses encoding schemes to trans-  
mit image data while reducing the amount of data  
that needs to be transmitted, thus reducing transmis-  
sion time. G3 fax machines can transmit one page in  
less than one minute. Encoding schemes for G3 fax  
machines are Modified Huffman (MH), Modified  
Read (MR), and Modified Modified Read (MMR).  
E
ECM  
Error Correction Mode. The ability of your  
FAXPHONE to reduce system and line errors when  
sending or receiving from another fax with ECM ca-  
pability. ECM is most effective in areas where the  
telephone lines are in poor condition or there is fre-  
quent interference on the line. Do not use ECM if  
you need to send a document quickly and you are  
sure the other party can read your transmission with-  
out it (turning off ECM also turns off MMR).  
H
HOOK  
The button that engages and disengages the telephone  
line.  
Extension  
A telephone connected to the FAXPHONE.  
I
F
Ink cartridge  
The special type of ink cartridge used with Canon  
Bubble Jet fax machines. The ink cartridge for the  
FAXPHONE includes the print head and ink. Use  
the BX-3 cartridge only.  
Fax Only Mode  
This option allows you to use your FAXPHONE only  
to receive faxes automatically. If you have a dedi-  
cated fax line, you may want to set this mode.  
J
Jack  
The telephone receptacles on your wall or in your  
FAXPHONE used to connect the FAXPHONE to  
the telephone line, answering machine and exten-  
sion phone.  
107  
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Glossary  
M
P
Pause  
Manual Dialing  
Pressing the individual numeric buttons to dial a fax  
number. Also called regular dialing.  
A timing entry required for registering certain long  
distance numbers and for dialing out through some  
telephone systems or switchboards.  
Manual Mode  
A setting that allows you to answer all incoming tele-  
phone and fax calls. If you hear a slow beep it indi-  
cates an incoming fax transmission from another  
machine. Just press [START/COPY] to receive the  
incoming fax.  
PBX  
Private branch exchange. See Switchboard.  
PHOTO  
The document setting you use for sending documents  
with intermediate tones, such as photographs.  
Manual redialing  
Pulse  
See Rotary pulse.  
When you use Regular dialing, you can redial a num-  
ber manually simply by pressing [REDIAL] on the  
operation panel. The last number called is the num-  
ber redialed.  
R
Memory Sending  
Redialing-automatic  
Scans a document into memory before the  
FAXPHONE dials the numbers and sends it. This  
method is faster than direct sending and it allows  
you to retrieve your original document immediately  
after scanning.  
When the fax you dial does not answer or a sending  
error occurs, the FAXPHONE waits for a specified  
interval and then redials the same fax number. You  
can adjust the number of redials and the length of  
time between redialing.  
Redialing-manual  
N
When you use the regular dialing method, you can  
quickly call the last number dialed by pressing  
[REDIAL].  
Noise  
A term applied to a variety of problems that impair  
the operation of telephone lines used for faxing.  
Reduction mode  
The FAXPHONE’s automatic feature that slightly  
reduces the received image to allow room at the top  
of the page for the sender’s ID information. You can  
also reduce the size of large incoming documents  
using the RX REDUCTION option.  
Numeric buttons  
The round numbered buttons on the operation panel  
marked the same as a standard telephone keypad. Press  
them to perform Manual Dialing. You also use the  
numeric buttons to enter numbers and letters when  
you register numbers and names, and for entering  
Coded Speed Dialing codes with two or more digits.  
Resolution  
The density of dots for any given output device. Ex-  
pressed in terms of dots per inch (dpi). Low resolu-  
tion causes font characters and graphics to have a  
jagged appearance. Higher resolution means  
smoother curves and angles as well as a better match  
to traditional typeface designs. Resolution values are  
represented by horizontal data and vertical data.  
O
One-touch Speed Dialing buttons  
The rectangular buttons numbered 01 to 10 on the  
operation panel, each of which may be registered as  
a fax or telephone number. Once a number is regis-  
tered, you press one button to dial the entire num-  
ber.  
Rotary pulse  
A telephone dialing system where a dial is rotated to  
send pulses to the telephone switching system. When  
you pulse dial, you hear clicks. When you touch-  
tone dial, the most common dialing system, you hear  
tones. Rotary pulse dialing requires certain setting  
adjustments.  
108  
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Glossary  
S
Sender ID  
U
Unidirectional printing  
The identifying information from the sender at the  
top of a document including: date and time, the  
sender’s fax/telephone number, sender’s name,  
receiver’s name or company name, and page num-  
ber. Also called TTI or Transmit Terminal ID.  
Printing in one direction only, left to right. This print-  
ing method on the FAXPHONE provides a higher  
image quality but slower print speed. See also  
Bi-directional printing.  
Sending speed  
The bits per second rate at which documents are sent.  
See also bps.  
STANDARD  
A document setting for sending normal typewritten  
or printed documents containing only text and no  
drawings, photographs, or illustrations.  
Standby  
The mode in which the FAXPHONE is on and ready  
to use. All operations start from standby mode when  
the LCD displays the date and time.  
Switchboard  
Also called a PBX (Private Branch Exchange) inter-  
nal switching system. A telephone system, usually  
for a large company office with many extensions,  
whereby you must dial an outside line number along  
with the regular telephone or fax number. Dialing  
out through a switchboard sometimes requires use  
of the [REDIAL/PAUSE] button.  
T
Timed sending  
Setting the FAXPHONE to transmit documents at a  
preset time in the future. See also Delayed sending.  
TONE  
A button that allows you to temporarily switch  
to touch-tone from pulse dialing. In some countries,  
on-line data services may require that you use tone  
dialing.  
Tone/pulse setting  
The ability to set the FAXPHONE to match the tele-  
phone dialing system your telephone line uses: touch-  
tone or rotary pulse.  
TTI  
Transmit Terminal ID. See Sender ID.  
109  
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Index  
Changing  
date format, 78  
One-touch Speed, 54, 62  
pauses when, 33  
pulse, 14  
A
Activity Management Report  
automatic print out of, 76  
explanation, 80  
language of display, 78  
pause time, 76  
ringing time, 77  
time before switching to  
receiving, 77  
tone, 14  
Direct Sending, 52, 53  
Display, 31  
Message(s), 98  
Document(s)  
Activity Report  
automatic print out of, 76  
errors and, 98  
Cleaning  
explanation, 82, 83  
turning on/off, 76  
Adding  
pages when sending, 46  
Adjusting  
document scanning glass, 88  
FAXPHONE, 88  
print head, 90  
adding when sending, 46  
automatically receiving  
telephone calls and, 15, 17,  
65  
clearing jams with, 58, 86  
containing fine lines and  
small type, 47  
containing photographs or  
illustrations, 47  
containing text and photo-  
graphs, 47  
printer area, 89  
Clearing document jams, 86  
Coded Speed Dialing  
explanation, 52, 54  
printing list of numbers  
registered for, 79, 81  
registering, 41  
FAXPHONE for different  
answering machines, 20  
pause time, 76  
Alarm  
volume of, 75  
Answering machine  
connecting, 13  
receiving documents and, 66  
sample message, 19  
using with FAXPHONE, 19  
Automatic  
Connecting  
answering machine, 13  
extension phone, 13  
FAXPHONE to telephone  
line, 13  
darkening, 47, 75  
feeding into the  
FAXPHONE, 45  
in memory, 67  
Copying, 50  
jam clearing, 86  
dialing methods, 52, 54  
fax/tel mode, 15  
receiving, 15  
receiving of documents and  
phone calls, 17  
redialing, 56  
report printout. See listing  
under individual report  
switching to automatic  
receiving, 16, 17  
lightening, 47, 75  
maximum size of, 104  
minimum size of, 104  
preparing for sending, 52  
received in memory, 67  
scanning glass, 88  
storing in memory, 66  
DRPD (Distinctive Ring  
Pattern Detection)  
settings for FAXPHONE, 21  
using FAXPHONE with, 24  
D
Darkening documents, 47, 75  
Date  
format, 78  
on documents you send, 35  
registering, 36  
Dedicated fax line  
explanation,15  
receiving documents over, 16  
setting FAXPHONE for use  
over, 16  
B
E
Bi-directional printing, 78  
Bubble-Jet cartridge  
cleaning head of, 90  
installing, 10  
Delayed sending, 59  
Deleting. See Erasing  
Density  
ECM (Error Correction Mode)  
turning on/off, 76, 77  
Erasing  
changing, 47, 75  
of documents you send, 47  
of copies, 47  
replacing, 91  
Buttons  
names when registering, 35  
Error  
description, 30, 31  
customizing default, 75  
Dialing  
Activity Reports and, 80  
messages and codes, 98  
Extension phone  
connecting, 13  
automatic, 52, 54  
buttons. See Numeric buttons  
Coded Speed, 52, 54  
numbers that are busy. See  
Redialing  
C
Cartridge. See Bubble-Jet  
jack, 13  
cartridge  
Manual, 53  
110  
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Index  
number of documents in  
memory, 67  
Memory  
Printer  
Bubble-Jet cartridge and, 8  
cleaning, 89  
testing, 12  
Printing  
F
Facsimile numbers  
dialing, 52  
capacity when receiving, 67  
capacity when sending, 55  
printing documents received  
in, 68  
printing list of registered, 79,  
80, 81  
registering your, 37  
Fax Only Mode, 16  
Fax/Tel Mode  
reports, 79  
documents received in  
memory, 68  
list of custom settings, 79, 82  
numbers registered for  
automatic dialing, 79, 80, 81  
Memory Sending  
explanation, 52  
using, 55  
Minimum document size, 104  
explanation, 15  
setting FAXPHONE for  
use, 17  
Pulse dialing  
using, 17, 65  
setting, 14  
switching to tone dialing  
from, 14  
N
Feeding documents into  
FAXPHONE, 45  
Frequently Asked Questions,  
92  
Name  
entering when registering, 34  
on documents you send, 35  
registering, 37  
R
Numeric buttons  
dialing with, 53  
Receiving  
answering machine and, 66  
I
Ink  
entering names with, 34  
automatically, 15  
dedicated, 15, 16  
documents and telephone  
calls automatically, 17, 65  
ECM, 77  
manually, 15, 18, 64  
memory, 67  
switching from manual to  
automatic, 15, 65  
cartridge. See Bubble-Jet  
cartridge  
Installing  
O
answering machine, 13  
Bubble-Jet cartridge, 10  
extension phone, 13  
paper, 6  
One-touch Speed Dialing  
explanation, 52  
printing list of numbers  
registered for, 79, 80  
registering, 39  
using, 54  
Redialing  
J
automatic, 56  
manual, 56  
setting, 76  
Jack  
P
answering machine, 13  
extension phone, 13  
telephone line, 13  
Jams  
Packing list, 3  
Paper  
Registering  
Coded Speed Dialing, 41  
date, 36  
loading, 6  
document, 58, 86  
paper, 58, 86, 87  
non-usable types for  
sending, 44  
recommended type for  
receiving, 6  
entering a name when, 34  
One-touch Speed Dialing, 39  
time, 36  
your facsimile number, 37  
your name, 37  
L
size settings, 6, 78  
Pause time  
changing length of, 76  
explanation, 33  
Photo  
Lightening documents, 47, 75  
Loading paper, 6  
Regular Dialing. See Manual  
dialing  
Reports  
Activity, 82, 83  
M
setting, 47  
Power  
Activity Management, 80  
printing out, 79  
Ring pattern, 21  
Ring time, 77  
Manual Mode  
receiving, 18, 64  
redialing, 56  
cord, 5  
requirements, 5  
Precautions, vi  
Preparing documents, 44  
Maximum  
document size, 104  
111  
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Index  
S
V
Sending  
Activity Report when, 82  
Volume  
alarm, 75  
adding pages while, 46  
at a preset time, 59  
clearing document jams  
when, 58  
calling, 75  
control, 75  
keypad, 75  
phone, 75  
darkening documents  
when, 47, 75  
Delayed, 59  
Direct, 53  
documents with fine lines, 47  
documents with photos/  
illustrations, 47  
ECM, 76  
feeding documents for, 45  
lightening documents  
when, 47, 75  
Manual, 53  
Memory, 55  
non-usable types of docu-  
ments when, 44  
preparing documents before,  
52  
redialing and, 56  
Setting up  
packing list for, 3  
power requirements for, 5  
telephone line setting, 14  
Specifications, 102  
Switching (fax/tel)  
settings for, 17  
time, 77  
using, 17, 65  
Symbols, 34  
T
Telephone  
extension, 13  
extension jack, 13  
line jack, 13  
line setting for, 14  
Testing printer, 12  
Timer. See Delayed sending  
Tone dialing  
setting, 14  
switching to temporarily, 30  
TTI, 35, 75  
112  
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